Training Specialist Jobs Found 491 Jobs, Page 20 of 20 Pages Sort by:
Senior Façade / Cladding Designer
A façade and cladding specialist is currently looking for a permanent Senior Façade / Cladding Designer in South East London. Joining an established design team, this is a hybrid role combining office-based work, remote working and regular site attendance, producing cladding construction, installation and setting-out drawings on predominantly UK-based projects.Start Date: Immediate or early start is preferred Salary: £52,000 – £60,000 per annum, depending on experience and suitability for the role Contract: Permanent Location: South East LondonDuties: Produce detailed cladding construction and installation drawings. Prepare elevations, plans, fire barrier details and site investigation drawings. Produce accurate panel and sub-grid setting-out drawings. Prepare material take-offs and coordinate quantities and technical information with the commercial team. Carry out site surveys and inspections, including accurate photographic and site records. Attend design and progress meetings with clients, architects, engineers, Building Control and other project stakeholders. Liaise with manufacturers and suppliers to obtain technical specifications, product confirmations, U-values and condensation risk calculations. Coordinate design information with client representatives, structural engineers, consultants and site teams. Maintain project documentation, drawing registers, RFIs, revision records and change logs. Prepare and issue technical submissions and updated drawings to clients and project teams. Participate in weekly internal design coordination meetings. Undertake continuous professional development, including supplier-led CPDs and technical training. Requirements: Degree-level qualification in Civil or Mechanical Engineering, Construction, Architecture or a related discipline; equivalent relevant experience will also be considered. Minimum 5 years’ UK experience in cladding design. Demonstrable professional experience in cladding design. Candidates with curtain walling-only experience will not be considered. Proficient in AutoCAD 2D, PDF editing/markup software, Microsoft Office and Outlook. Sound technical knowledge of cladding systems, panels, insulation, fixings, fire barriers and membranes. Good understanding of fire barrier design and associated fixing systems. Experience producing and interpreting fabrication drawings. Working knowledge of U-values and condensation risk analysis for external wall build-ups. Able to produce accurate sub-grid and panel setting-out drawings. Able to develop drawings and design information from site photographs, surveys and mapping tools such as Google Maps/Earth. Able to work independently and interpret verbal instructions, written information, sketches and site information with minimal supervision. Comfortable working under pressure, prioritising workloads and managing at least two projects concurrently. Strong written and verbal English communication skills. Proactive, conscientious and solution-focused approach. Currently based in the UK with full right to work in the UK. Based within a reasonable commuting distance of North Greenwich / the M25. A PDF portfolio containing representative cladding design drawings must be submitted. Applications without a relevant portfolio will not be considered. Experience with 3D AutoCAD, SketchUp, Revit and Bluebeam (Advantageous). Ability to produce clear technical hand sketches (Desirable). Full UK driving licence (Preferred). Package / Benefits: List actual salary range with annual reviews. Company laptop and mobile telephone. 20 days’ annual leave, plus one additional day for each completed year of service. Reimbursement of approved site travel expenses, including mileage, train travel and parking. Modern riverside office, conveniently located close to shops, restaurants and transport links. Mentoring and structured career development support. Quarterly company social events. Clear opportunities for career progression. Working Pattern: Hybrid: office-based work, remote working and regular site attendance. Office attendance: minimum one day per week. Travel to the office is not reimbursed. Site attendance: typically a minimum of one site visit per week, subject to project workload and requirements. Approved site travel expenses, including mileage, train travel and parking, are reimbursed. Projects are predominantly UK-based, with occasional overnight stays where project requirements demand. If you are interested, please send your CV for consideration. ....Read more...
Activities Co-ordinator
The RoleWe are looking for an enthusiastic, self-motived and creative individual to join our supported accommodation service as the activities coordinator. The role is to create meaningful and recreational opportunities for the young people we serve across our 2 sites, in Preston.At SAH we are committed to a person centred, advantaged thinking and trauma informed approach to support. Our co-production goals, seek to ensure young people’s voices are recognised throughout all aspects of the organisation.The activities coordinator reports to the service manager.What you’ll be doing Supporting young people engage in meaningful activities i.e. education, training and employment.Creating and delivering on an activities calendar, that reflects the needs, expressions and interests of our young people.Contributing towards our co-production commitment, ensuring young people’s influence is recognised in all aspects of the organisation.Networking with local partners/community groups to establish opportunities for young people.Taking a lead role in our partnership with the Foyer Federation.What you’ll bring A passion for serving young people, ensuring their voices are heard and respected throughout all aspects of supported accommodation.An understanding of youth homelessness and/or supported accommodation.An ability to contribute to/work towards the goals of a service development plan.Self-motivation, listening to and understanding the needs of our young people and creating an activities schedule to reflect this.Good networking skills.Competent recording skills and knowledge of relevant computer systems.Working ArrangementsThe role is service based, across the two sites of Preston Service. The role requires some evening and weekend work, as part of a rolling rota.Our OfferIn return, we offer a competitive and supportive benefits package, including:26 days annual leave plus bank holidays, increasing to 31 daysWestfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)Matched pension scheme up to 6% (with salary sacrifice option)Enhanced family leave from day one, including enhanced maternity/adoption and paternity payOccupational sick payFinancial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing supportPaid volunteering daysCycle to Work SchemeDiscounted private medical insuranceSupport to learn, broaden your skills and develop your careerA fun and inclusive work culture where individual differences are valued and championedClosing date: 26 September 2026 (please note we may close the vacancy early if we receive a large volume of applications)About The CompanyFounded in 1959, Salvation Army Homes is a registered provider and exempt charity, and a subsidiary of The Salvation Army. We are a specialist provider of housing and support services across England, owning and managing around 4,500 homes in partnership with 79 local authorities. We provide general needs housing, supported accommodation, and homes for older people.If you join our passionate staff team you will be contributing to our mission; “Safe Homes. Transform Lives” where you will make a positive difference to residents, who are at the heart of everything we do.Guaranteed interview scheme: Please let us know if you have a disability, are a Salvation Army Homes resident or ex-resident, are a care leaver, or ex veteran as we guarantee an interview if you meet the minimum requirements of the role.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. If you require any adjustments or support to enable you to participate fully in the selection process, please let us know. We are committed to ensuring an inclusive and accessible recruitment experience. ....Read more...
Therapeutic Support Worker - Full Training Provided
Therapeutic Support Worker – Children's Residential Home Location: Ashford Salary: Competitive + Sleep-In Payments + Excellent Benefits Are you passionate about helping children overcome trauma and achieve positive outcomes? We are seeking compassionate, resilient, and committed Therapeutic Care Workers to join a specialist residential children's home supporting children who have experienced significant trauma, attachment difficulties, and adverse childhood experiences. This is an opportunity to become part of a highly supportive therapeutic environment where relationships, reflection, and child-centred care are at the heart of everything we do. About the Role As a Therapeutic Support Worker, you will play a key role in providing a safe, nurturing, and therapeutic home environment that enables children to heal, grow, and reach their full potential. You will work closely with colleagues, therapists, education staff, and external professionals to support children's emotional, social, and developmental needs while helping them build positive relationships and life skills. Key Responsibilities Build positive, trusting, and therapeutic relationships with children. Support children with daily routines, education, leisure activities, and personal development. Promote emotional wellbeing through therapeutic and trauma-informed practice. Act as a Key Worker for allocated children, contributing to care and placement planning. Support children to understand and manage their behaviours using positive intervention strategies. Maintain accurate records, reports, and documentation in line with Children's Home Regulations. Work collaboratively with colleagues and external agencies to achieve positive outcomes. Safeguard and promote the welfare of children at all times. Participate in team meetings, reflective practice sessions, supervision, and ongoing training. What We're Looking For Experience working with children and young people, preferably within residential care, education, youth work, social care, or a related setting. A genuine passion for supporting vulnerable children. Strong communication and relationship-building skills. Ability to remain calm, resilient, and reflective when managing challenging situations. Commitment to safeguarding and promoting children's welfare. Willingness to work a flexible shift pattern, including weekends, bank holidays, and sleep-in duties. A Level 3 qualification in Residential Childcare (or willingness to work towards one) is desirable. Whats On Offer Comprehensive induction and ongoing professional development. Accredited therapeutic training pathways. Regular supervision and reflective practice facilitated by experienced professionals. Opportunities for career progression within children's residential care. Generous annual leave entitlement. Pension scheme with employer contributions. Health and wellbeing support package. Free meals during shifts. Supportive and collaborative team environment. If you are looking for a rewarding career where you can make a genuine difference to children's lives every day, we would love to hear from you. ....Read more...
Automotive Mechanical Engineering Degree Apprentice
Practical workshop maintenance and repairs: Get hands-on daily dismantling, servicing, and rebuilding mechanical components across petrol, diesel, hybrid, and electric vehicles—including brakes, suspension, steering, gearboxes, and engine assemblies. Root-cause fault diagnosis: Investigate complex mechanical and electromechanical failures in the workshop using diagnostic equipment, precision measuring tools, and physical component inspections to identify why parts fail. Engine and powertrain work: Support technicians with hands-on engine rebuilds, component replacements, transmission overhauls, and thermal management/cooling system maintenance. EV and hybrid powertrain support: Work directly on modern electrified powertrains, assisting with high-voltage battery systems, electric motors, regenerative braking mechanisms, and electromechanical interfaces. CAD modelling and practical design: Apply university engineering principles to produce 2D/3D CAD models and technical drawings for custom workshop tooling, replacement brackets, or component modifications. Component testing and verification: Physically inspect, measure tolerances, and road/bench test vehicle systems post-repair to ensure safety, performance, and dimensional accuracy. Workshop process improvement: Identify practical workshop challenges and get involved in hands-on engineering improvement projects to streamline repair methods, reduce waste, and improve tooling. Technical documentation and safety: Complete detailed job cards, record torque and measurement data, and strictly adhere to workshop health, safety, and COSHH standards.Training:Qualification and Delivery Model You will study towards a Level 6 BEng (Hons) Mechanical Engineering Degree Apprenticeship (aligned with the Product Design and Development Engineer standard) awarded by the University of Hertfordshire. Training Locations Workplace Mentoring & Practical Training: AutoNet VIP workshop, Harlow, Essex.Campus-Based Academic Study: University of Hertfordshire, College Lane Campus, Hatfield, AL10 9AB.Training Schedule & Structure Blended Learning: Structured day-release or block-release attendance at the University of Hertfordshire combined with guided online study and workshop-based application.Off-the-Job Training: At least 20% of your paid working hours will be dedicated to university study, coursework, laboratory sessions, and engineering projects.Hands-on Workplace Mentoring: Daily, practical on-the-job coaching by experienced technicians and engineers at AutoNet VIP, ensuring academic engineering theory directly supports live vehicle diagnostics, teardowns, and repairs.Progress Reviews: Regular formal Tripartite Reviews between you, your AutoNet VIP workplace mentor, and your University of Hertfordshire Apprenticeship Progress Tutor to monitor practical competency, academic grades, and portfolio evidence.Training Outcome:Expected Career Progression: Upon successful completion of the Level 6 Degree Apprenticeship and graduating with a BEng (Hons) in Mechanical Engineering, a permanent position within AutoNet VIP will be available for a high-performing apprentice. As AutoNet VIP continues to expand its engineering capabilities across hybrid, electric, and high-performance vehicles, clear career progression routes include: Lead Diagnostic & Mechanical Engineer: Taking ownership of complex mechanical repairs, major engine rebuilds, powertrain overhauls, and advanced root-cause fault investigations across combustion, hybrid, and EV platforms. Automotive Design & Development Engineer: Applying CAD/CAM, FEA, and engineering principles to develop custom workshop tooling, bespoke replacement components, and mechanical modifications for specialized and high-performance vehicles. Workshop Engineering Manager / Technical Lead: Overseeing workshop operations, managing quality assurance and health and safety standards, mentoring the next cohort of apprentices, and optimizing technical repair procedures. Electromechanical & EV Specialist: Leading the technical implementation and diagnostics for next-generation electric vehicle powertrains, high-voltage battery systems, and connected vehicle technology. Professional Registration: Full academic eligibility and practical experience to achieve Incorporated Engineer (IEng) status with professional engineering bodies such as the Institution of Mechanical Engineers (IMechE), with a structured pathway towards Chartered Engineer (CEng).Employer Description:AutoNet VIP is a growing, family-run vehicle repair and diagnostics business based in Harlow, Essex. We specialise in electric and hybrid vehicle technologies alongside traditional petrol and diesel models. Built on a commitment to honest, high-quality service and cutting-edge diagnostic technology, the workshop handles everything from routine servicing and MOTs to complex electronic repairs and performance vehicles. As a forward-thinking business, AutoNet VIP actively embraces digital innovation—including online booking systems, automated customer communications, and data-driven workshop management. We are dedicated to investing in future talent, supporting our apprentices with hands-on mentoring, modern technical facilities, and direct exposure to real-world commercial challenges.Working Hours :Monday to Friday, typically 8:00am to 5:00pm (exact workshop shift pattern to be confirmed). University attendance and study time are integrated into these working hours. Occasional Saturday morning workshop work may be required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Physical fitness,Hands-on mechanical aptitude,Willingness to get hands dirty,Health & safety awareness,Automotive passion,Diagnostic mindset ....Read more...
HR & Recruitment Manager Apprentice
Lowy Group is looking for an experienced and highly organised HR & Recruitment Manager to join our Group team, supporting two of our businesses: AES Experiential Learning & Living and Living Rooms. This is a varied, hands-on role for someone who enjoys being close to the business and getting involved across the full employee lifecycle. Working directly for Lowy Group, you will partner with managers and employees across both businesses, providing practical HR support while taking ownership of recruitment, payroll coordination, HR administration and employee development. AES operates within the international education sector, while Living Rooms operates a collection of luxury hotels and serviced residences across London, making this a great opportunity for someone who enjoys working across different environments and with a wide variety of people. What You’ll Be Doing: Manage recruitment across AES and Living Rooms, from advertising and sourcing through to interviews, offers and onboarding. Work closely with hiring managers to understand recruitment needs and help attract strong candidates across a range of operational and office-based roles. Support managers with day-to-day HR matters including employee relations, absence, performance, probation reviews and general HR queries. Coordinate and support the monthly payroll process, ensuring employee changes, holiday tracking, starters, leavers, absence and other payroll information is accurate and submitted on time. Maintain accurate employee records, HR systems and documentation across both businesses. Prepare contracts, offer letters, contractual changes and other employee correspondence. Manage the onboarding and offboarding process, ensuring employees have a professional and consistent experience. Support the development and delivery of learning and development initiatives, including identifying training requirements and coordinating internal and external training. Monitor mandatory and compliance training and ensure records remain up to date, ensuring all employees have correct training assigned to them. Support employee engagement and wider People initiatives across the Group. Monitoring and implementing operational efficiencies and managing any change of payroll or hr systems with Head of People. Support wider Lowy Group People projects and initiatives as required. Other ad-hoc responsibilities. About You We are looking for someone who is practical, organised and comfortable managing a busy and varied workload. You will ideally have: Previous experience in a generalist HR role, ideally at HR Advisor, HR Manager or HR & Recruitment Manager level. Strong recruitment experience across a range of roles. Previous payroll experience and a good understanding of payroll processes. Excellent administration skills and strong attention to detail. Good foundation knowledge of UK employment law practices. Confidence supporting and advising managers on day-to-day people matters. Strong communication and relationship-building skills. The ability to prioritise and manage multiple requirements across two businesses. Experience coordinating or delivering learning and development would be highly desirable. Experience within hospitality, education or another fast-paced operational environment would be an advantage. Most importantly, you will be someone who enjoys being hands-on. This is a role for someone who is equally comfortable speaking with a manager about a people issue, interviewing a candidate, checking payroll information or making sure an employee's paperwork is correct.Training:Throughout the programme, apprentices will develop a broad understanding of people practice, including employee relations, resourcing, reward, learning, wellbeing and organisational development. They will apply people data and insights to support decision-making and contribute to strategic initiatives. The programme enables apprentices to work collaboratively with stakeholders, manage risk, promote inclusive practices and deliver people solutions that add measurable value to the organisation. 15 months + EPA. Delivered remotely, includes 21 days of virtual workshop delivery. End-Point Assessment is provided by DSW. Introductory Workshop: Preparing for Success Workshop 1: Professional Behaviours & Valuing People Workshop 2: Organisational Performance & Culture in Practice Workshop 3: Evidence-based Practice Workshop 4: Employment Relationship Management Training Outcome:Potential full-time position for the right candidate after completion of the apprenticeship.Employer Description:In 1972, when Group Chairman and founder, Peter Lowy, purchased the Vienna Hotel in London’s Maida Vale, the first seeds of the original Vienna Group were sown. Now, almost forty five years later, the single hotel operation has developed into a major hotel and leisure group with an enviable hotels portfolio and specialist travel services division. In 2009 the Group took on a new corporate identity, reflecting its history and its more diverse business activities.Working Hours :Monday - Friday (9:00am - 5:30pm). Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Motivated,Can do attitude,Willingness to learn,Passion for HR,Enthusiastic,Enjoys helping people,Hospitality experience,Previous payroll experience ....Read more...
CRM & Retention Manager
A standout CRM & Retention Manager opportunity for a lifecycle marketing specialist ready to own retention as a genuine revenue channel, not just execute campaigns.A female-founded, purpose-driven intimates brand is hiring a CRM & Retention Manager to take full ownership of retention and lifecycle marketing as a core commercial channel. This is a scaling, mission-led ecommerce business that is redefining everyday intimate essentials for a new generation — combining a bold brand narrative with a real commitment to reducing the environmental footprint of everyday garments. The CRM & Retention Manager will sit at the heart of the customer experience, with direct accountability for lifetime value, repeat purchase rate and retention performance.This is a role with real autonomy and progression on offer. It is ideal for someone who has already run CRM end-to-end and is now looking for greater ownership, commercial impact and a clear path to grow within a fast-moving team.The Role at a GlanceReporting to the Ecommerce Director, you will own the CRM channel from strategy through to execution and reporting. You will treat email, SMS and loyalty as owned revenue channels in their own right, building the lifecycle journeys, segmentation and testing roadmap that drive measurable, incremental growth.What You'll OwnThe CRM channel as a core revenue driver, with accountability for retention, LTV and repeat purchase rateEnd-to-end lifecycle journeys (welcome, post-purchase, winback, replenishment, browse abandon) underpinned by a clear testing roadmapAdvanced segmentation and personalisation, ensuring the right message reaches the right customer at the right momentThe campaign calendar across email and SMS, aligned to trading moments and product launchesList growth strategy, including on-site opt-in optimisation, acquisition flows and subscriber healthEmail deliverability end-to-end: sender reputation, list hygiene, suppression management and inbox placementSMS as a first-class owned channel with its own strategy, automation flows and performance targetsThe loyalty programme strategy, including points, VIP tiers, referral mechanics and re-engagementThe CRM and martech stack, from platform evaluation through to implementation oversight and optimisationCohort analysis, LTV modelling and CRM dashboards that translate data into actionable growth opportunitiesRelationships with external agencies, freelancers and platform vendors, owning scope, briefing and QAWhat You'll BringA strong foundation in CRM and lifecycle marketing, with proven experience owning CRM as a revenue channel rather than simply running campaignsHands-on experience with email and SMS platforms such as KlaviyoA solid grasp of email deliverability best practice and list health managementA track record of growing a CRM subscriber base, not just maintaining oneConfidence working with data — comfortable with cohort analysis, LTV modelling and building reports that shape strategic decisionsFamiliarity with martech evaluation and platform management; you know what good looks like and can advocate for the right stackExperience managing loyalty and retention programmesA commercial mindset focused on measurable growth, plus the drive to take ownership in a small, fast-paced teamWork PermissionsYou must have the right to work in the United Kingdom. [Placeholder — sponsorship status was not specified in the brief. Please confirm whether visa sponsorship is available so this section can be finalised.]Benefits & Perks25 days' holiday plus bank holidaysPension with 4% employer contributionPrivate medical insurance with Bupa Select, plus life insuranceSalary sacrifice dental insuranceQuarterly product allowance and monthly team lunchesTraining, development and personal enrichment opportunities, plus volunteering daysHybrid working (three days in the London office)Why This Is a Career Worth BuildingRetention and lifecycle marketing have moved from a back-office function to one of the most commercially valuable disciplines in modern ecommerce. As acquisition costs climb, brands that retain and grow their existing customers win — and the professionals who can prove that impact are in high demand. This CRM & Retention Manager role offers genuine channel ownership, board-level visibility of your numbers, and the chance to shape retention strategy for a brand with a clear sense of purpose. For an ambitious lifecycle marketer, it is a platform to grow into senior CRM and retention leadership.This CRM & Retention Manager opportunity in London is brought to you by The Opportunity Hub UK — connecting talented professionals with career-defining roles. ....Read more...
Machinist Apprentice - Metallics
You will initially train within the Training School before joining a specific team, where you will work alongside experienced machinist and fitters to gain hands-on experience and develop your practical skills. Throughout the apprenticeship, you will progressively build your competence while contributing to the team's activities under appropriate supervision. The essential responsibilities for the successful Machining Apprentice will include: EHS - Promote a safe workplace environment without risk to health and minimising the impact to the environment. Ensure that all Environmental, Health and Safety policies, procedures, rules and regulations are adhered to and that all accidents and incidents are reported Clocking and Booking - Ensure that all required clockings (time and attendance) and bookings (job costings) are made in an accurate and timely manner Housekeeping - Ensure that workstations are kept clean and maintained, with all tools and equipment stored correctly. Uphold a clear desk policy Quality - Ensure that all Quality standards, processes and procedures are complied with. All work is completed with care and attention minimising wastage Cost Management - Support cost reduction and management initiatives through reducing unnecessary expenditure Knowledge & Skills - Keep knowledge and training up to date for necessary operations to the best of your knowledge and belief to achieve specification and acceptable standards for your role. For example, Approved Operator (AO) stamp(s) to be kept up to date Team Working - Must actively participate in team meetings and be prepared to share knowledge, coach and mentor trainees when required, be willing to be trained in other areas Any other reasonable duties that fall in line with the level of the role The role will also include, but is not limited to: Report directly to the Section Shopfloor Manager and work as part of an established team to support the safe, efficient and timely delivery of production requirements Work alongside experienced colleagues and functional specialists (such as Engineering and Quality) to develop the knowledge, skills and behaviours required for your apprenticeship Read and follow work instructions, engineering drawings, specifications and manufacturing procedures using both electronic and paper-based documentation Learn to interpret engineering data, technical drawings and other approved manufacturing documentation Accurately complete production documentation and work route cards to maintain quality standards and product traceability Follow all Environment, Health and Safety, and Quality requirements, ensuring a safe working environment at all times Develop practical skills and knowledge through structured on-the-job training while working towards successful completion of the Level 3 apprenticeship Work collaboratively with colleagues, communicate effectively and contribute positively as a member of the team Progress towards working with increasing confidence and independence under the guidance and supervision of experienced colleagues Training towards manufacturing components in a variety of materials following detailed drawing specifications to produce high quality parts for a variety of aircraft Working to high tolerances, the role will train to set and operate manual and CNC machining centres to produce complaint aircraft components to the required quality, within budget and timescales Select and use cutting tools, work holding equipment and measuring instruments safely and correctly Training:The Apprentice Skilled Machinist role combines hands-on training with theoretical learning to build a strong foundation in machining and engineering principles.You will be studying a Level 3 Machining Technician Apprenticeship. Throughout your Apprenticeship with Hamble Aerostructures, you will be supported by your company mentor and your PETA Learning and Development Coach. You will attend PETA’s Havant training centre for off-the-job training, one day per week for 39 months of the apprenticeship. Overall duration 45 months.Training Outcome:At Hamble Aerostructures, an apprenticeship is the start of a long-term career. On successful completion of your Level 3 apprenticeship, you will have the opportunity to become a skilled fitter within either our Transparencies or Military Assembly operations. As your experience grows, you will have the opportunity to develop your technical expertise by working on a wide range of products, including more complex and specialist builds. We value skilled craftspeople and support our employees to continue developing their knowledge and capabilities throughout their careers. Many of our employees choose to build long and successful careers with us. Our average length of service is 14 years, reflecting the rewarding work, supportive environment and opportunities to develop as a skilled engineering professional. In fact, our current Production Director began their career as an apprentice, demonstrating the long-term opportunities available at Hamble Aerostructures.Employer Description:Hamble Aerostructures Limited is a leading supplier of major civil and military aircraft structures in hi-tech composites, metallic, acrylics and hybrid structures. Hamble has a long history in the aerospace industry, first established in 1937. Our capabilities enable us to assume full responsibility for the programs over the Product Life Cycle: From conceptual and detail design, testing & certification to serial production and in-service support.Working Hours :Mon - Thu 6am to 2.15pm; Fri 6am to midday.Skills: Good numeracy and literacy,Good IT skills,Good attention to detail,Planning and problem solving,Strong work ethic,Positive attitude to succeed,Excellent communication skills ....Read more...
Teaching Assistant Level 3 Apprenticeship - Dyson Perrins C of E
Support students’ learning and development under the direction of teaching or other appropriate staff by supervising and ensuring their safety and access to learning, attending to personal needs, and promoting physical, social, emotional, and intellectual development. Collaborate with the teacher to use strategies that support students in achieving their learning goals. Provide accurate and constructive feedback to students, under the guidance of the teacher. Set challenging expectations while promoting self-esteem and encouraging students to act independently. Facilitate interaction with others and support engagement in activities led by the teacher or other professionals. Promote, support, and facilitate the inclusion, acceptance, and integration of all students. Encouraging positive behaviour and promoting our school’s Christian values. Assist with the supervision of groups and individual students as required, both during lessons and in communal areas such as corridors and playgrounds, as well as outside of lesson times, including before and after school and during lunchtimes, attending to students’ personal needs as necessary. Track and monitor student progress, providing detailed and regular feedback to teachers and the SENDCO to support the planning, evaluation, and ongoing monitoring of the learning process for individual students and groups, addressing achievements, progress, and any challenges. Participate in the planning cycle and development of assessments based on student needs and contribute to effective assessment by undertaking student record-keeping as requested. Maintain a stimulating, safe, and purposeful learning environment by preparing, maintaining, and using relevant learning resources, assisting with the display of students’ work, and promoting positive values, attitudes, and behaviour. Establish constructive and positive relationships with students, acting as a role model and responding appropriately to individual needs, while building effective relationships with parents/carers, external agencies, and other professionals under the general direction of the class teacher. Liaise effectively with class teachers to communicate with parents/carers and other professionals, gathering and reporting information as directed. To administer first aid, as appropriate – training will be arranged. Assist in the development and implementation of Education, Health, and Care Plans (EHCPs), Individual Behaviour Plans (IBPs), and/or Personal Care Programmes. Monitor and respond to changes in students’ behaviour, identifying and sharing any unexpected changes with the relevant and appropriate staff, while consistently using effective behaviour. Promote the safeguarding and welfare of all students within the school in line with statutory safeguarding guidance, reporting any concerns to the Senior Leadership Team or Designated Safeguarding Lead. Be aware of and comply with relevant statutory guidance, school/Trust policies and procedures related to safeguarding, child protection, health, safety, security, confidentiality, and data protection. Participate in visits, trips, and out-of-school activities, such as outings, social activities, and sporting events. Provide administrative support for the teacher/department Attend meetings and perform duties as required according to the school calendar. #INDASPTraining:Your training will be provided in the workplace with monthly support from your vocational coach, who will either visit you on site to observe your practice and develop your knowledge, skills and behaviours, or meet you via teams link for teaching and discussion. The programme of learning is a blend of theory and hands on practical experiences with access to an e portfolio and on line Learning Hub with a wealth of resources. Our coaches are experienced and knowledgeable with a passion for supporting the education and development of children. You will be on programme for around 18 months (15 months practical teaching and up to 3 months for end point assessment)and throughout your training you will be supported to prepare for the Apprenticeship Assessment which will be conducted by an external assessment organisation and will include an observation of practice in school and a professional discussion underpinned by a showcase porfolio of evidence.Training Outcome:You may progress to the Level 5 Specialist Teaching Assistant apprenticeship, following a SEND pathway.Employer Description:Dyson Perrins Church of England Academy is a welcoming and inclusive secondary school located in Malvern, Worcestershire, providing education for students aged 11–16. The Academy has a strong Christian ethos and is committed to creating a supportive environment where every student is encouraged to achieve their full potential, regardless of their background or beliefs. The school places a strong emphasis on both academic achievement and personal development. Its values of Belief, Trust, Resilience and Challenge underpin the school’s approach to learning and help students develop the confidence, independence and resilience they need to succeed. With a strong focus on pastoral care and inclusion, Dyson Perrins aims to ensure that all students feel valued, supported and able to participate fully in school life. Staff work collaboratively to provide high-quality teaching, learning and support, creating a positive environment in which students can thrive. As a Teaching Assistant Apprentice, the successful candidate will have the opportunity to become part of a dedicated and supportive team, developing their skills and experience while working directly with students. The role will provide valuable experience of supporting learning, encouraging positive behaviour and helping young people overcome barriers to their education.Working Hours :Monday - Friday, hours to be determined.Skills: Communication skills,Team working,Creative,Patience,Organisation skills,Non judgemental,Initiative ....Read more...
Digital Communications & Content Apprentice
As an apprentice you will provide creative digital content, project and administrative support to the Communications Team whilst developing practical skills in digital communications. Working under supervision, you will help plan, create, publish and evaluate content across the Trust's digital channels, including websites, social media, digital screens and multimedia content. You will work as a key member of the Digital Communications Team to assist in the maintenance of our CUH website, producing creative content, including evidence-based digital campaigns, using the Trust’s channels and providing a responsive, efficient and effective engagement and communications service for staff, volunteers and other stakeholders. Key duties and responsibilities: CONTENT CREATION Supporting the creation, maintenance and publication of content across the Trust's digital channels (e.g. websites, social media, digital screens, other digital platforms) Creating engaging written, visual and multimedia content for a range of audiences (e.g. patients, staff, visitors, research participants and stakeholders) Supporting the production of photography, video and other digital assets, including filming, editing and preparing content for publication under the guidance of experienced colleagues Supporting the creation, maintenance and publication of content across the Trust's digital channels WEBSITE AND CHANNEL MANAGEMENT Supporting the maintenance and development of the Trust's websites by creating, updating and quality assuring content Creating and publishing website content using the Trust's content management systems Assisting with website audits, content reviews and user testing to improve the quality, effectiveness and user experience of the Trust's websites SOCIAL MEDIA AND COMMUNITY MANAGEMENT Supporting the day-to-day management of the Trust's social media channels Monitoring comments and messages and supporting community management activity in line with the Trust's social media policies and house rules Identifying and escalating sensitive, high-risk or potentially inappropriate content to senior members of the team in accordance with agreed procedures Supporting the production and scheduling of social media content to promote Trust priorities, campaigns and services DIGITAL SCREENS Supporting the management of the Trust's digital screen network, ensuring content is accurate, timely and appropriate for the audience Acting as a point of contact for content requests and supporting colleagues in developing content for display across the network Supporting the planning and delivery of campaigns and key organisational messages through the digital screen network CONTENT GOVERNANCE AND INFORMATION MANAGEMENT Ensuring appropriate approvals are obtained before content is published Supporting the management of permissions, consent records and associated documentation relating to patient, staff and visitor stories, photography and filming Maintaining an awareness of confidentiality, copyright, information governance and data protection requirements and apply them appropriately in day-to-day work DIGITAL INNOVATION Developing knowledge of emerging digital communications trends, tools and best practice Learning how approved digital and AI-enabled tools can support content creation, administration, audience insight and communications activity while ensuring outputs are checked for accuracy, accessibility and appropriateness before use Contributing ideas for improving digital content, audience engagement and communication effectiveness across the Trust Training: Come and join us and be supported to earn as you learn whilst undertaking a nationally recognised qualification You will study a Multi-Channel Marketer Level 3 Apprenticeship You will receive a minimum of 6 hours per week during your work time completing ‘Off-the-Job’ (OTJ) training. This time will be allocated to you to complete either in work or you may study from home (at manager’s discretion) Additional training will be given in the workplace but will include time in the department and also working and learning from home (hybrid working) Delivery method and location has yet to be confirmed Training Outcome:Towards the end of the apprenticeship contract, and with support from the department and a dedicated apprenticeship team, you will have gained the knowledge, skills and experience to enable you to apply for your next step in employment. We have a high percentage of previous apprentices who have successfully gained further employment with us with opportunities to gain higher qualifications.Employer Description:Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together- safe, kind, excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population. Working Hours :Monday to Friday normal office hours, times to be discussed and agreed (i.e 8am to 4pm / 8.30am to 4.30pm / 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Enthusiasm,Positive work ethic,Keen to learn,Adaptable to change ....Read more...
Maintenance Apprentice
Maintenance support Assist with planned preventive maintenance across plant and equipment. Support reactive maintenance and breakdown response under supervision. Help inspect, clean, lubricate, adjust, and replace basic parts where trained. Support maintenance work on spray equipment, conveyors, curing ovens, compressors, pumps, pre-treatment equipment, site utilities, and facilities. Assist with basic fault-finding alongside experienced team members. Health, safety, and compliance Follow all site health, safety, and environmental procedures. Work in line with safe systems of work, risk assessments, method statements, permits, and lock-off procedures. Use PPE correctly and maintain good safety standards. Report hazards, near misses, unsafe conditions, and equipment defects promptly. Support inspection and compliance checks where trained. Build awareness of PUWER, LOLER, COSHH, and environmental controls at apprentice level. Preventive maintenance and TPM Support TPM and planned maintenance schedules. Complete basic check sheets and maintenance records accurately. Help identify early signs of wear, leaks, damage, contamination, or abnormal equipment behaviour. Assist with cleaning, inspection, lubrication, and tightening tasks. Support good maintenance routines across production areas. Tools, spares, and workshop standards Keep the maintenance area clean, organised, and safe. Support control of tools, spare parts, consumables, and maintenance stores. Assist with stock checks and identifying missing or damaged tools. Learn correct tool selection, use, care, and storage. Continuous improvement Support improvement work to reduce downtime, improve reliability, and make tasks safer or easier. Contribute practical observations from the shop floor. Assist with small improvement projects under supervision. Learn basic LEAN and problem-solving principles. Training and development Attend and complete all required college, training provider, and workplace learning. Maintain apprenticeship records, evidence, and progress reviews. Learn from the Maintenance Manager, engineers, operators, and contractors. Ask questions when unsure and take responsibility for personal development. Build competence gradually across mechanical, electrical, safety, and process knowledge. Additional duties Support general facilities tasks when required. Assist external contractors by preparing work areas, locating equipment, or observing work where appropriate. Help collect information for maintenance reports, downtime tracking, and equipment performance reviews. Maintain a professional attitude around production teams, contractors, and visitors. Carry out other reasonable duties in line with training level and business needs. Apprenticeship boundaries The apprentice must not carry out the following unless trained, authorised, and supervised as required: Live electrical work Confined space work Work at height Hot works Lifting operations Pressure systems work Safety-critical isolations Chemical handling beyond approved training Any task requiring a permit, licence, or formal competency sign-off Training:Course summary Engineering Operatives are predominantly involved in engineering operations which are key to the success of the manufacturing and engineering sector, allowing employers to grow their business while developing a workforce with the relevant skills and knowledge to enhance and sustain the sector. Course overview The role covers a wide range of common and job-specific skill sets that can be transferred across the manufacturing engineering industry sectors during apprentices’ future careers. Dependent on the sector that they are employed in, there may be subtle differences in terms of composition and application of the job role specific skills and knowledge they will require, however the core skills and knowledge will be the same regardless of the sector/area they work in. Duration: 13 months practical training period, plus 3 months for End Point Assessment Delivery model: Work-based training with your employer Day release during term time (approximately 2 days a week for 1 year) at the Abingdon Campus. Regular meetings with your training coordinator to monitor progress and well-being Apprentices will need to complete a minimum of 300 hours of off-the-job training during their apprenticeship Qualifications included: Level 2 Diploma in Engineering Operations (Skills) Level 2 Certificate in Engineering Operations (Knowledge) Level 2 Engineering Operative Apprenticeship End Point Assessment: Practical assessment Professional discussion Training Outcome:On successful completion, there may be opportunities to progress within Powdertech for the right candidate. The apprenticeship provides a strong foundation of practical skills, industry-recognised training, and real workplace experience — a solid starting point for a long-term career in maintenance and engineering, whether at Powdertech or further afield. Employer Description:Powdertech Surface Science is a privately owned company, established in 1984 with a clear objective - to provide high quality professional chemical pre-treatment, powder coating and bonding services to specialist and niche market sectors. Working Hours :For the first 12 months, normal day shift (9 am-5 pm Monday to Friday), Then possible afternoon shifts mixed with days beyond that point. 40 hours per week, 37.5 hours with paid breaks.Skills: Communication skills,Attention to detail,Problem solving skills,Number skills,Logical,Team working,Initiative,Reliable, punctual, and safe,Able to work safely,Good timekeeping/attendance,Proactive,Practical and hands on,Calm under pressure,Respectful to others ....Read more...
Information Security Officer
The Information Security Officer is responsible for supporting the effective management of information and cyber security across the business. The role provides oversight, assurance and guidance relating to information assets, technology platforms, cloud services, third-party providers and business processes to preserve the confidentiality, integrity, availability and resilience of corporate and client information in line with legal, regulatory and business requirements. Core Responsibilities Support the Information Security Manager and business stakeholders to understand security objectives, regulatory requirements and information security risks, providing appropriate security advice, guidance and solutions that align with business needs. Assist in the development, implementation and continual improvement of the Information Security Management System, ensuring alignment with corporate objectives, industry standards and regulatory requirements. Support the identification, assessment, treatment and reporting of information security, cyber security, technology and third-party risks within the corporate risk management framework. Assist in maintaining compliance with applicable regulatory, legal and contractual requirements, including FCA requirements, UK GDPR, Data Protection legislation and relevant security standards. Conduct and support information security risk assessments, control reviews and assurance activities across business functions, technology platforms, cloud services and third-party suppliers. Support the implementation and monitoring of security controls aligned to recognised frameworks including ISO 27001, NIST Cybersecurity Framework, CIS Controls and other applicable industry standards. Provide security guidance and consultancy to projects, technology initiatives, cloud implementations and business change programmes to ensure security requirements are considered by design. Assist in overseeing third-party and supplier security assurance activities, including due diligence assessments, security reviews and ongoing monitoring of supplier risk. Support internal and external audits, regulatory reviews and certification activities, ensuring audit findings, recommendations and remedial actions are effectively managed and tracked to completion. Assist in the development, implementation and review of information security policies, standards, procedures and supporting documentation to ensure they remain current, effective and aligned with organisational requirements. Support security awareness, education and training programmes to promote a positive security culture and ensure colleagues understand their information security responsibilities. Assist in the monitoring and reporting of security metrics, key risk indicators, control effectiveness and compliance activities, providing management with meaningful security and risk information. Skills/Experience Track record of two years or more implementing information security practices within an organisation. Good background in information management, with clear understanding of the challenges of information and IT security. An excellent knowledge of relevant information security standards and practices. Solid technical knowledge and experience of security technologies (e.g. endpoint protection, mobile security, data protection, cloud security) and cyber security capabilities (SIEM, SOC, CERT, vulnerability management, threat intelligence). Strong knowledge of the main information security standards and frameworks (in particular ISO 27001, Cyber Essentials Plus). A good understanding of, and experience in, implementing information security within cloud-based environments. Experience and skills in the project management of corporate information security projects. Demonstrated leadership abilities that energise multi-discipline work teams to respond to business needs. Excellent oral and written communication skills, with the ability to present and explain information security in a way that establishes rapport, persuades others and gains understanding across the organisation. Qualifications Industry certifications in information security. Degree in Information Systems, information security or a closely related subject. Certifications in information security (e.g. CISSP, CISM, ISO 27001, ISO 22301) would be a plus. Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy. To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes. By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy. Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland. ....Read more...
Learning & Development Specialist
JOB DESCRIPTION The Learning and Development Specialist will play an instrumental role in the effectiveness of training delivered to the RPM Consumer Group. They will ensure programs are aligned with organizational and functional strategy and objectives. They will build human capital through employee development programs. Measures and reports on effectiveness of programs and identifies areas for improvement. They will work with a team to implement learning journeys and training programs with the goal to improve participants. This position will partner with internal business departments, HR business partners, and subject matter experts to perform needs assessments, provide learning and development expertise and create and deliver learning and development programs that increase individual and organizational performance. This individual will be a strong communicator and bring a high level of attention to detail to the team. This person will be a team player that brings a willingness to grow and learn. RESPONSIBILITIES Learning Culture and Engagement: Assist to formulate and implement learning and development programs based on the business and organizational needs. Fully understand features and designs of complex learning and development programs and effectively deploy to achieve desired business outcomes. Demonstrate best practices and methodology in each phase of the training lifecycle; assessment, design, develop, implementation, and evaluation (i.e. conducting a learning needs analysis, crafting skill assessments, creating design storyboards, architecting design frameworks, etc.) Create a diverse range of instructional materials and enablement collateral -including presentation materials, participant guides, storyboarding, simulations, social learning, video content, games, etc. Create, launch, analyze, and report on training surveys. Evaluate needs to identify critical areas of opportunity for developmental improvements. Stay abreast of latest developments in learning trends, changes in learning theory, and developments in learning technology. Partner Collaboration: Identify learning needs, skills gaps and create a plan to address these needs. Work with Subject Matter Experts (SME) to design training programs, determine most effective delivery method, and implement the programs. Work with team to manage learning partners and other vendors. Collaborate to drive the vision and strategy for leadership and professional development. Communicate needs of business partners and be able to gain buy in from management to assist in the development of learning strategy. Communication: Play a large role in executing the overall communication strategy. Communicate the effectiveness of training programs and listen to feedback to make needed adjustments to training programs. Technology & Innovation: Work within LMS to create learning paths, make learning recommendations, assign learning, create reports, assist in troubleshooting and logistics within the system. Make recommendations on how to improve the learners experience within the LMS. Work with SME to create eLearning training utilizing the available tools. (Brainshark, and other tools) Create a variety of participant materials, videos, practical exercises and interactive eLearning. QUALIFICATIONS Bachelor's degree in business, Learning and Development, HR, Education. 3-5 years professional experience in Learning & Development roles. Demonstrated interpersonal skills and ability to work independently. Ability to juggle multiple projects and changing deadlines, remain open-minded and adaptable. Excellent written and verbal communication skills, with the ability to build rapport with diverse stakeholders. Proficiency in MS Office suite and learning management systems (LMS). Oracle experience a plus. Knowledge of instructional design principles and adult learning theories is desirable. Attention to detail and a commitment to maintaining confidentiality. Proven analytical and problem-solving skills. Ability to work within a team-oriented environment, have fun and drive impactful change. SKILLS AND COMPETENCIES Demonstrated effectiveness at assessing learning needs and designing and developing solutions tailored to identified needs. Strong self-motivation, high level of initiative, and advanced problem-solving skills Strong time management and organizational skills with ability to manage multiple priorities in a dynamic, changing environment. Exceptional interpersonal skills with ability to effectively negotiate with and influence all levels of associates, from individual contributors to executives, as wells as vendors. Ability to think strategically, independently, and creatively, and take ownership of critical issues. High level of business acumen; understanding how training fits into the organization's strategic plans. Excellent project management and organizational skills with a strong attention to detail. Facilitation experience a plus. Strong coaching and consulting skills with a track record of quickly gaining credibility and partnering collaboratively with a variety of associates, managers, and leaders. Certifications such as CPLP (Certified Professional in Learning and Performance) or CPTD (Certified Professional in Talent Development) are a plus. BENEFTITS Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement PAY RANGE 75,000 to 90,000 per year. About DAP DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $7.3 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/ DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Customer Service Representative
JOB DESCRIPTION Company Information RPM Industrial Coatings Group is home to 11 industry-leading coatings and finishing brands. Our dynamic portfolio includes liquid coatings, powder coatings, touch-up and repair products, sundries, adjuvants, and much more. You'll find our products around the globe in industries from architecture and automotive to farming, forestry, marine, and more. RPM Industrial Coatings Group is part of RPM International Inc., a $7.3 billion global company with subsidiaries that are market and industry leaders in specialty coatings, sealants, building materials, and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's brands are trusted by consumers and professionals alike to help build a better world. Kop-Coat, Inc. is the world's leading supplier of innovative chemical products for the protection of farms, forests, and buildings. For over 25 years, Kopcoat has provided superior solutions to control and eliminate mold, decay, insects, water damage, and more. And we do it while providing outstanding service for our customers. About the Opportunity At Kop-Coat, Inc., exceptional customer service is more than answering questions; it's about making it easy for our customers to do business with us. We are looking for a Customer Service Specialist to join our team and play a critical role in delivering the customer experience that differentiates Kop-Coat from our competitors. This position will manage the full customer order cycle, from order entry and fulfillment through shipping, invoicing, and receivables, while working closely with customers, sales, production, logistics, and our laboratory team. This is also a unique opportunity to become a key resource for one of Kop-Coat, Inc.'s most important customer service functions. Working alongside an experienced customer service leader, you will learn established processes, develop expertise in customer-specific requirements, help document critical knowledge, and identify opportunities to standardize and improve how we serve our customers. What You'll Do Manage customer orders from initial acceptance through fulfillment, shipping, invoicing, and collection, ensuring accuracy throughout the process. Enter and maintain orders with accurate pricing, product information, quantities, and shipping terms. Serve as a responsive and professional point of contact for customers, sales representatives, and service teams, resolving questions and issues efficiently. Coordinate production, scheduling, and shipments with the Corsicana facility and third-party tolling partners. Monitor orders throughout the fulfillment process and proactively communicate status updates, potential delays, and other issues. Prepare freight estimates and coordinate logistics by evaluating delivery requirements, destinations, carrier options, and other shipping considerations. Build strong, collaborative relationships with customers and internal partners to support exceptional service and operational excellence. Partner with the laboratory team on raw material purchasing, order reconciliation, and customer shipping and receiving activities. Learn and document customer-specific processes, preferences, and historical account requirements to ensure continuity and consistency. Identify opportunities to streamline processes, improve communication, and increase efficiency across the order management workflow. Support the development of standardized processes and documentation that will strengthen the team's ability to serve customers effectively over the long term. What You'll Bring High school diploma or equivalent required; additional education or relevant training is a plus. 5+ years of experience in customer service, order management, inside sales, logistics, or a related field preferred. Strong attention to detail and a high degree of accuracy when working with orders, pricing, product information, and shipping details. Strong organizational and time-management skills, with the ability to manage multiple priorities and orders simultaneously. Excellent written and verbal communication skills. Ability to build productive relationships with customers and cross-functional internal teams. Strong problem-solving skills and the ability to handle complex or unusual customer requests with sound judgment. Comfortable working independently while knowing when to involve others to resolve an issue. Proficiency with Microsoft Office and the ability to learn and effectively use business systems and customer/order management applications. What Success Looks Like In this role, success means becoming a trusted resource for our customers and internal teams while ensuring orders move accurately and efficiently from beginning to end. You will develop a deep understanding of our customers, products, processes, and logistics requirements; proactively identify and resolve issues; and help transform important institutional knowledge into documented, repeatable processes that position the team for continued success. Why This Role Matters This is an opportunity to join a critical function within Kop-Coat, Inc. at an important point in its evolution. You will work alongside an experienced customer service professional with deep knowledge of our customers and operations, giving you the opportunity to learn the business while making an immediate contribution. For the right person, this role offers the chance to become a subject-matter expert in Kop-Coat Inc.'s customer and order management processes, build meaningful relationships across the organization, and have a direct impact on customer satisfaction and operational performance. About Kop-Coat, Inc. Kop-Coat, Inc. is focused on providing innovative wood preservation solutions and exceptional service to customers across North America. Our success is built on technical expertise, quality products, strong customer relationships, and a commitment to delivering solutions that meet our customers' needs. Learn more about Kop-Coat, Inc. at Kop-Coat.com.Apply for this ad Online! ....Read more...
Customer Service Specialist
JOB DESCRIPTION Company Information RPM Industrial Coatings Group is home to 11 industry-leading coatings and finishing brands. Our dynamic portfolio includes liquid coatings, powder coatings, touch-up and repair products, sundries, adjuvants, and much more. You'll find our products around the globe in industries from architecture and automotive to farming, forestry, marine, and more. RPM Industrial Coatings Group is part of RPM International Inc., a $7.3 billion global company with subsidiaries that are market and industry leaders in specialty coatings, sealants, building materials, and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's brands are trusted by consumers and professionals alike to help build a better world. Kop-Coat, Inc. is the world's leading supplier of innovative chemical products for the protection of farms, forests, and buildings. For over 25 years, Kopcoat has provided superior solutions to control and eliminate mold, decay, insects, water damage, and more. And we do it while providing outstanding service for our customers. About the Opportunity At Kop-Coat, Inc., exceptional customer service is more than answering questions; it's about making it easy for our customers to do business with us. We are looking for a Customer Service Specialist to join our team and play a critical role in delivering the customer experience that differentiates Kop-Coat from our competitors. This position will manage the full customer order cycle, from order entry and fulfillment through shipping, invoicing, and receivables, while working closely with customers, sales, production, logistics, and our laboratory team. This is also a unique opportunity to become a key resource for one of Kop-Coat, Inc.'s most important customer service functions. Working alongside an experienced customer service leader, you will learn established processes, develop expertise in customer-specific requirements, help document critical knowledge, and identify opportunities to standardize and improve how we serve our customers. What You'll Do Manage customer orders from initial acceptance through fulfillment, shipping, invoicing, and collection, ensuring accuracy throughout the process. Enter and maintain orders with accurate pricing, product information, quantities, and shipping terms. Serve as a responsive and professional point of contact for customers, sales representatives, and service teams, resolving questions and issues efficiently. Coordinate production, scheduling, and shipments with the Corsicana facility and third-party tolling partners. Monitor orders throughout the fulfillment process and proactively communicate status updates, potential delays, and other issues. Prepare freight estimates and coordinate logistics by evaluating delivery requirements, destinations, carrier options, and other shipping considerations. Build strong, collaborative relationships with customers and internal partners to support exceptional service and operational excellence. Partner with the laboratory team on raw material purchasing, order reconciliation, and customer shipping and receiving activities. Learn and document customer-specific processes, preferences, and historical account requirements to ensure continuity and consistency. Identify opportunities to streamline processes, improve communication, and increase efficiency across the order management workflow. Support the development of standardized processes and documentation that will strengthen the team's ability to serve customers effectively over the long term. What You'll Bring High school diploma or equivalent required; additional education or relevant training is a plus. 5+ years of experience in customer service, order management, inside sales, logistics, or a related field preferred. Strong attention to detail and a high degree of accuracy when working with orders, pricing, product information, and shipping details. Strong organizational and time-management skills, with the ability to manage multiple priorities and orders simultaneously. Excellent written and verbal communication skills. Ability to build productive relationships with customers and cross-functional internal teams. Strong problem-solving skills and the ability to handle complex or unusual customer requests with sound judgment. Comfortable working independently while knowing when to involve others to resolve an issue. Proficiency with Microsoft Office and the ability to learn and effectively use business systems and customer/order management applications. What Success Looks Like In this role, success means becoming a trusted resource for our customers and internal teams while ensuring orders move accurately and efficiently from beginning to end. You will develop a deep understanding of our customers, products, processes, and logistics requirements; proactively identify and resolve issues; and help transform important institutional knowledge into documented, repeatable processes that position the team for continued success. Why This Role Matters This is an opportunity to join a critical function within Kop-Coat, Inc. at an important point in its evolution. You will work alongside an experienced customer service professional with deep knowledge of our customers and operations, giving you the opportunity to learn the business while making an immediate contribution. For the right person, this role offers the chance to become a subject-matter expert in Kop-Coat Inc.'s customer and order management processes, build meaningful relationships across the organization, and have a direct impact on customer satisfaction and operational performance. About Kop-Coat, Inc. Kop-Coat, Inc. is focused on providing innovative wood preservation solutions and exceptional service to customers across North America. Our success is built on technical expertise, quality products, strong customer relationships, and a commitment to delivering solutions that meet our customers' needs. Learn more about Kop-Coat, Inc. at Kop-Coat.com.Apply for this ad Online! ....Read more...
Customer Service Representative
Based in Sevenoaks, with regular travel to our Leatherhead office during trainingJoin our dynamic customer service teamWe’re looking for a confident, resilient and empathetic Customer Service Representative to be the voice of our business.If you enjoy talking to people on the phone, can handle difficult conversations professionally and take pride in solving problems, we’d love to hear from you.About usEvinox Residential is a leading specialist in energy metering, billing and services for communal and district heating systems.Using our in-house billing platform, we look after hundreds of communal and district schemes for private and social housing providers across the UK, issuing bills to tens of thousands of customers each year. We also support many more households through our pre-payment system.This is a customer-facing role where you will be the first point of contact for residents, both by phone and email.You’ll be responsible for handling billing queries, resolving complaints and explaining charges clearly and professionally. Many customers may be upset or frustrated when they call, so you’ll need to remain calm, stand your ground where necessary and still show empathy and understanding.This is a great opportunity for someone who thrives on communication, enjoys problem-solving and wants to play a key role in delivering excellent customer service.What you’ll do Answer customer calls and emails promptly and professionallyHandle billing queries, payment plans and refund requestsResolve complaints and de-escalate tense situationsSupport our debt management teamRefer technical queries to external partnersUpdate and maintain accurate customer recordsRequest customer feedback and encourage online reviewsAssist with administrative duties, including post and welcome packs for new tenants Essential requirements Right to work in the UKA valid driving licence and access to your own carLiving within a 45-minute drive of Sevenoaks Skills and experience Strong telephone skills, with a confident, clear and personable mannerResilience under pressure and the ability to handle angry or upset customers without losing composureA firm but empathetic approach, balancing authority with care for vulnerable residentsA problem-solving mindset and the ability to explain bills and processes clearlyExcellent attention to detail, as accuracy in billing and customer data is essentialGood numeracy skills, with the confidence to work with figures, explain bills and help customers understand their costsGood organisational and diary-management skillsCompetence using Microsoft Office, particularly Excel and WordPrevious experience in a telephone-based customer service role is strongly preferred LocationThe role is based in Sevenoaks, with regular travel to our Leatherhead office during training.Salary and benefits 22 days’ holiday plus bank holidaysCompany bonus scheme after one year of employmentOption to work from home one day per weekAutomatic enrolment into the company pension scheme after three months of employment How to applyIf you’re looking to make a difference in a role where you’ll be valued, challenged and supported, apply now to join our dedicated team. ....Read more...
Head of Operations
We're looking for an experienced Head of Operations to take ownership of our project management and installation team as NoiseBoys grows.This is a senior, hands-on role with plenty of freedom to shape the team and operation. It will suit someone who has experience of building and developing operational teams, rather than simply inheriting an established structure.If you are already successfully running projects or operations but want more freedom to influence how a business works, this is an opportunity to build the team, systems and structure needed for the next stage of our growth.The Offer £55,000-£65,000 basic salary, depending on experienceCar allowancePrivate healthcarePension contributionFlexible working, including some home workingOngoing training and developmentThe freedom to shape the team, systems and working practicesThe opportunity to play a significant part in the growth of NoiseBoys NoiseBoys is a specialist audio, lighting and visual installation company. For 17 years we've delivered projects across the UK in cathedrals, heritage buildings, theatres, schools, entertainment venues, race tracks, sports stadia and other spaces where people gather.The Opportunity NoiseBoys has a plan for growth over the next few years, and we are looking for someone who will be instrumental in that growth.You will have real autonomy and influence over how the operational team develops, with responsibility for developing the people already here, planning and recruiting for growth, managing capacity across projects and improving the systems and processes that support the operation.Success will mean a strong and developing team, enough capacity for the business to grow, well-planned projects and the high standard of delivery our customers expect.The Role This senior role is made up of three main responsibilities:Build a Great Team We have an existing team of people who deliver our installations, made up of a mix of project managers, practical installers and technical engineers.You will lead the project managers and installation team, setting and maintaining expectations for delivery and developing the people responsible for delivering it.The team are busy and often out on the road, so development needs to be intentional and planned.Your responsibility will be to get to know the team in person and ensure they are being developed as individuals, finding and playing to their strengths and improving the skills they need for career progression.Build Capacity As NoiseBoys grows, the operational team needs to grow with it.You will plan for the people, skills and capacity we need, deciding where to develop existing people, where to recruit and where to use subcontractors, while helping shape the structure of the team as it grows.Future workload will also be in your remit. You'll work with the sales team to look ahead, understand where capacity may become tight and make changes to maintain our ability to deliver well.Build the Operation Alongside building for the future, you will be responsible for making sure the work we already have is properly planned, delivered and supported.You will have the freedom and responsibility to improve the systems and processes behind that delivery as we grow.That means having a clear view of all live and upcoming projects and working with the project managers to ensure people and resources are allocated effectively.As projects inevitably change, you will support and develop the Project Managers to plan and resource confidently and keep customers informed.The Challenge We are a nationwide project-based business, which means there are natural peaks and troughs in workload. Both can be operationally challenging, particularly while we are intentionally growing, and projects do not always go exactly to plan.Developing the existing team and bringing in new people in the midst of live project work means this will not be a purely desk-based role. It requires someone proactive, hands-on and self-motivated who stays close enough to the work to spot problems early and get involved when necessary.For the right person, this is a great opportunity to get stuck in and take ownership, with the freedom to build and develop both themselves and their team.The Person You will have previous experience of building or significantly growing an operational team, rather than only managing an established one.You will have experience of managing teams who deliver projects to deadlines and budgets.Experience in lighting or AV projects is not essential, although experience in a similar technical project environment would be advantageous.You will have good commercial awareness, including an understanding of project profitability and on-time delivery.You will be genuinely interested in people and good at developing, motivating and getting the best from them.You will have a practical planning brain, strong organisational skills and the ability to prioritise when things get busy.You will be adaptable, self-motivated and comfortable working with a mix of office time, site time, planning and people.You will be accountable for delivery and weekly reporting against agreed targets and progress, but you will not be heavily managed.You will work well independently when needed while also playing an active role within the wider team.You will fit well with our friendly, down-to-earth and professional culture, communicating openly, supporting those around you and adapting easily to change.You will be eligible to work in the UK and have a full UK driving licence. Like many roles at NoiseBoys, this is not a strict 9-5. Our projects are nationwide, so there will be occasions when you need to travel, stay away overnight or support something outside normal working hours.Equally, we do not expect you to sit at a desk simply for the sake of it. We expect you to deliver while managing your own time sensibly around what the business and team need. The Next Steps When applying, we'd particularly like to hear what you've built before: the team you started with, how it grew and what your role was in making that happen. ....Read more...