As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer -
- Actively approach your customers, engaging with them naturally
- Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
- Actively promote company services such as finance, trade and installations to fulfil the customer project needs
- Create accurate designs that delight customers and turn enquiries into sales
- Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
- Ensure all types of customer communications are dealt with professionally
- Encourage customer feedback share it with Managers and use it to improve service
Installations -
- Sign up company installers and support them to give the best service to our customers
- Using company systems to process the customers project from end to end for both supply and installation-based customers
- Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures -
- Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
- Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
- Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
- Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
- Take personal responsibility for operating in a safe and legally compliant way
- You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK Notional hourly rate £13.28 per hour
- An award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:
Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English
Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :20 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As Bar and Waiting Staff at Browns Brasserie you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again.
Responsibilities:
- Greet, serve and look after our guests
- Maintain the highest standards of cleanliness and safety
- Work with the team to create a friendly atmosphere our guests will love
- Know the menus inside out, making recommendations to our guests
- Be a champion of brand standards
You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes:
- A mixture of face to face and skype/phone catch ups every 4 - 6 weeks
- A mixture of on and off the job training, including workshops and webinars
- Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
- Feedback sessions to discuss progress
- Obtain Functional Skills in English and Maths (if you don't already have GCSE)
- 30 hours paid work every week
BENEFITS FOR M&B STAFF:
- Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we've got you covered.
- Never a dull moment - fun, laughs and lifelong friends!
- Funded qualification up to degree level
- Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back.
- Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges.
- On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
Wage will be:
16-20 years old - £8.60 an hour - £258 a week
21+ years old - £11.44 an hour - £343.20 a week
At Mitchells and Butlers you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.Training:Hospitality Team Member Apprenticeship - Food and Beverage Service L2 including Functional Skills in Maths and EnglishTraining Outcome:Ongoing support and development.Employer Description:You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As Bar and Waiting Staff at Ember Inns you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again.
Responsibilities :
Greet, serve and look after our guests
Maintain the highest standards of cleanliness and safety
Work with the team to create a friendly atmosphere our guests will love
Know the menus inside out, making recommendations to our guests
Be a champion of brand standards
You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes
A mixture of face to face and skype/phone catch ups every 4 - 6 weeks
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
Feedback sessions to discuss progress
Obtain Functional Skills in English and Maths (if you don't already have GCSE)
30 hours paid work every week
BENEFITS FOR M&B STAFF
Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we've got you covered.
Never a dull moment - fun, laughs and lifelong friends!
Funded qualification up to degree level
Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back.
Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges.
On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
Wage will be:
16-20 year olds: £8.60 per hour
21+ year olds: £11.44 per hour
At Mitchells and Butlers you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.Training:
Hospitality Team Member Apprenticeship - Food and Beverage Service level 2, including Functional Skills in maths and English.
Training Outcome:
Ongoing support and development
Employer Description:You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As Bar and Waiting Staff at Vintage Inns you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again.
Responsibilities:
-Greet, serve and look after our guests
-Maintain the highest standards of cleanliness and safety
-Work with the team to create a friendly atmosphere our guests will love
-Know the menus inside out, making recommendations to our guests
-Be a champion of brand standards
You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes
-A mixture of face to face and skype/phone catch ups every 4 - 6 weeks
-A mixture of on and off the job training, including workshops and webinars
-Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
-Feedback sessions to discuss progress
-Obtain Functional Skills in English and Maths (if you don't already have GCSE)
-30 hours paid work every week
Benefits for M&B staff
-Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we've got you covered.
-Never a dull moment - fun, laughs and lifelong friends!
-Funded qualification up to degree level
-Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back.
-Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges.
-On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
Wage will be:
16-20 year olds: £8.60 per hour
21+ year olds: £11.44 per hour
At Mitchells and Butlers you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.Training:Hospitality Team Member Apprenticeship - Food and Beverage Service L2 including Functional Skills in Maths and EnglishTraining Outcome:Ongoing support and development.Employer Description:You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer -
Actively approach your customers, engaging with them naturally
Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
Actively promote company services such as finance, trade and installations to fulfil the customer project needs
Create accurate designs that delight customers and turn enquiries into sales
Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
Ensure all types of customer communications are dealt with professionally
Encourage customer feedback share it with Managers and use it to improve service
Installations -
Sign up company installers and support them to give the best service to our customers
Using company systems to process the customers' project from end to end for both supply and installation-based customers
Support showroom manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures -
Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
Ensure display area and showroom environment meets operational standards and delivers a great customer experience
Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
Take personal responsibility for operating in a safe and legally compliant way
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
UK Notional hourly rate £13.28 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discount
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :28.75 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
We are looking for a self-motivated, enthusiastic individual with the desire to work in our business long term as a qualified Catering Service Engineer. Aimed at either new entrants wanting to access the Catering Industry or those with some knowledge and experience who want to build their career as a fully trained Gas Engineer. ;
What will you be doing?
Working towards the Commercial Catering Equipment Technician, Level 3 Apprenticeship
The broad purpose of the occupation is to install, commission, maintain and repair commercial catering equipment, such as combination ovens, fryers, grills and griddles, cooking ranges, dishwashers, microwave ovens etc. Equipment may be gas or electrical and may involve plumbing and electronic controls.
Throughout the duration of the programme, you will be working to acquire the necessary knowledge, skills and qualifications to perform the following duties:
Conduct servicing of commercial catering equipment in line with manufacturers’ specifications and/or legislation
Undertake fault finding and repairs of commercial catering equipment, for example replacing thermostat or pumps; including use of diagnostic equipment
Install and commission a wide range of commercial catering equipment, for example ovens, grills, fryers, dishwashers, water treatment equipment and ancillary equipment e.g., fly killers, water filtration, preparation equipment
Test and undertake quality assurance checks to verify that the commercial catering equipment is working in accordance with its design specification and current regulations including air quality tests
Decommission and remove redundant catering equipment and leave the overall installation in a safe condition
Safely isolate and lock-off of services (gas, water, electricity); for example, cap off gas supplies to prevent possible escape of gas
Plan work schedule and logistics to meet customers’ requirements and priorities, time management
Interpret specifications, drawings and technical information, for example manuals
Conduct or agree risk assessments and apply method statements to maintain safe working environment
Provide information and guidance to end-users on the correct operation and maintenance of commercial catering equipment
Complete documentation (written or digital) associated with the specified job for example, time sheets, maintenance records, written acceptance of work completed, commissioning sheets
Maintain tools, equipment and Personal Protective Equipment (PPE), including ensuring meters (typically Electric Multi Meter, Ohmmeter, Carbon Dioxide/Monoxide Meter, Flue Gas Analyser – this list is not exhaustive) are in calibrated date
Maintain and safely store stock – consumables and spares
Strong communication with the customer
Report on work completed to office/manager
Training:Successful apprentices will achieve a Level 3 qualification in Gas Engineering (Commercial Catering Equipment Technician) and relevant commercial ACS qualifications.Training Outcome:Successful apprentices will become fully qualified and progress into full-time Commercial Catering Equipment TechnicianEmployer Description:Advance Group is a leading ‘design house’ within the commercial kitchen sector. Established in 1981 we have become one of the UK’s most recognised brands within the market. We are lucky enough to work with some fantastic market leading customers.Working Hours :Monday - Friday (9:00am - 5:30pm)
Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Motivated,Willingness to learn,Passion for Engineering....Read more...
We are looking for a self-motivated, enthusiastic individual with the desire to work in our business long term as a qualified Catering Service Engineer. Aimed at either new entrants wanting to access the Catering Industry or those with some knowledge and experience who want to build their career as a fully trained Gas Engineer. ;
What will you be doing?
Working towards the Commercial Catering Equipment Technician, Level 3 Apprenticeship
The broad purpose of the occupation is to install, commission, maintain and repair commercial catering equipment, such as combination ovens, fryers, grills and griddles, cooking ranges, dishwashers, microwave ovens etc. Equipment may be gas or electrical and may involve plumbing and electronic controls.
Throughout the duration of the programme, you will be working to acquire the necessary knowledge, skills and qualifications to perform the following duties:
Conduct servicing of commercial catering equipment in line with manufacturers’ specifications and/or legislation
Undertake fault finding and repairs of commercial catering equipment, for example replacing thermostat or pumps; including use of diagnostic equipment
Install and commission a wide range of commercial catering equipment, for example ovens, grills, fryers, dishwashers, water treatment equipment and ancillary equipment e.g., fly killers, water filtration, preparation equipment
Test and undertake quality assurance checks to verify that the commercial catering equipment is working in accordance with its design specification and current regulations including air quality tests
Decommission and remove redundant catering equipment and leave the overall installation in a safe condition
Safely isolate and lock-off of services (gas, water, electricity); for example, cap off gas supplies to prevent possible escape of gas
Plan work schedule and logistics to meet customers’ requirements and priorities, time management
Interpret specifications, drawings and technical information, for example manuals
Conduct or agree risk assessments and apply method statements to maintain safe working environment
Provide information and guidance to end-users on the correct operation and maintenance of commercial catering equipment
Complete documentation (written or digital) associated with the specified job for example, time sheets, maintenance records, written acceptance of work completed, commissioning sheets
Maintain tools, equipment and Personal Protective Equipment (PPE), including ensuring meters (typically Electric Multi Meter, Ohmmeter, Carbon Dioxide/Monoxide Meter, Flue Gas Analyser – this list is not exhaustive) are in calibrated date
Maintain and safely store stock – consumables and spares
Strong communication with the customer
Report on work completed to office/manager
Training:Successful apprentices will achieve a Level 3 qualification in Gas Engineering (Commercial Catering Equipment Technician) and relevant commercial ACS qualifications.Training Outcome:Successful apprentices will become fully qualified and progress into full-time Commercial Catering Equipment TechnicianEmployer Description:Advance Group is a leading ‘design house’ within the commercial kitchen sector. Established in 1981 we have become one of the UK’s most recognised brands within the market. We are lucky enough to work with some fantastic market leading customers.Working Hours :Monday - Friday (9:00am - 5:30pm)
Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Motivated,Willingness to learn,Passion for Engineering....Read more...
We are looking for a self-motivated, enthusiastic individual with the desire to work in our business long term as a qualified Catering Service Engineer. Aimed at either new entrants wanting to access the Catering Industry or those with some knowledge and experience who want to build their career as a fully trained Gas Engineer.
What will you be doing?
Working towards the Commercial Catering Equipment Technician, Level 3 Apprenticeship
The broad purpose of the occupation is to install, commission, maintain and repair commercial catering equipment, such as combination ovens, fryers, grills and griddles, cooking ranges, dishwashers, microwave ovens etc. Equipment may be gas or electrical and may involve plumbing and electronic controls.
Throughout the duration of the programme, you will be working to acquire the necessary knowledge, skills and qualifications to perform the following duties:
Conduct servicing of commercial catering equipment in line with manufacturers’ specifications and/or legislation
Undertake fault finding and repairs of commercial catering equipment, for example replacing thermostat or pumps; including use of diagnostic equipment
Install and commission a wide range of commercial catering equipment, for example ovens, grills, fryers, dishwashers, water treatment equipment and ancillary equipment e.g., fly killers, water filtration, preparation equipment
Test and undertake quality assurance checks to verify that the commercial catering equipment is working in accordance with its design specification and current regulations including air quality tests
Decommission and remove redundant catering equipment and leave the overall installation in a safe condition
Safely isolate and lock-off of services (gas, water, electricity); for example, cap off gas supplies to prevent possible escape of gas
Plan work schedule and logistics to meet customers’ requirements and priorities, time management
Interpret specifications, drawings and technical information, for example manuals
Conduct or agree risk assessments and apply method statements to maintain safe working environment
Provide information and guidance to end-users on the correct operation and maintenance of commercial catering equipment
Complete documentation (written or digital) associated with the specified job for example, time sheets, maintenance records, written acceptance of work completed, commissioning sheets
Maintain tools, equipment and Personal Protective Equipment (PPE), including ensuring meters (typically Electric Multi Meter, Ohmmeter, Carbon Dioxide/Monoxide Meter, Flue Gas Analyser – this list is not exhaustive) are in calibrated date
Maintain and safely store stock – consumables and spares
Strong communication with the customer
Report on work completed to office/manager
Training:Successful apprentices will achieve a Level 3 qualification in Gas Engineering (Commercial Catering Equipment Technician) and relevant commercial ACS qualifications.Training Outcome:Successful apprentices will become fully qualified and progress into full-time Commercial Catering Equipment TechnicianEmployer Description:Advance Group is a leading ‘design house’ within the commercial kitchen sector. Established in 1981 we have become one of the UK’s most recognised brands within the market. We are lucky enough to work with some fantastic market leading customers.Working Hours :Monday - Friday (9:00am - 5:30pm)
Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Motivated,Willingness to learn,Passion for Engineering....Read more...
We are looking for a self-motivated, enthusiastic individual with the desire to work in our business long term as a qualified Catering Service Engineer. Aimed at either new entrants wanting to access the Catering Industry or those with some knowledge and experience who want to build their career as a fully trained Gas Engineer. ;
What will you be doing?
Working towards the Commercial Catering Equipment Technician, Level 3 Apprenticeship
The broad purpose of the occupation is to install, commission, maintain and repair commercial catering equipment, such as combination ovens, fryers, grills and griddles, cooking ranges, dishwashers, microwave ovens etc. Equipment may be gas or electrical and may involve plumbing and electronic controls.
Throughout the duration of the programme, you will be working to acquire the necessary knowledge, skills and qualifications to perform the following duties:
Conduct servicing of commercial catering equipment in line with manufacturers’ specifications and/or legislation
Undertake fault finding and repairs of commercial catering equipment, for example replacing thermostat or pumps; including use of diagnostic equipment
Install and commission a wide range of commercial catering equipment, for example ovens, grills, fryers, dishwashers, water treatment equipment and ancillary equipment e.g., fly killers, water filtration, preparation equipment
Test and undertake quality assurance checks to verify that the commercial catering equipment is working in accordance with its design specification and current regulations including air quality tests
Decommission and remove redundant catering equipment and leave the overall installation in a safe condition
Safely isolate and lock-off of services (gas, water, electricity); for example, cap off gas supplies to prevent possible escape of gas
Plan work schedule and logistics to meet customers’ requirements and priorities, time management
Interpret specifications, drawings and technical information, for example manuals
Conduct or agree risk assessments and apply method statements to maintain safe working environment
Provide information and guidance to end-users on the correct operation and maintenance of commercial catering equipment
Complete documentation (written or digital) associated with the specified job for example, time sheets, maintenance records, written acceptance of work completed, commissioning sheets
Maintain tools, equipment and Personal Protective Equipment (PPE), including ensuring meters (typically Electric Multi Meter, Ohmmeter, Carbon Dioxide/Monoxide Meter, Flue Gas Analyser – this list is not exhaustive) are in calibrated date
Maintain and safely store stock – consumables and spares
Strong communication with the customer
Report on work completed to office/manager
Training:Successful apprentices will achieve a Level 3 qualification in Gas Engineering (Commercial Catering Equipment Technician) and relevant commercial ACS qualifications.Training Outcome:Successful apprentices will become fully qualified and, depending on performance and availability, progress into full-time Commercial Catering Equipment TechnicianEmployer Description:Advance Group is a leading ‘design house’ within the commercial kitchen sector. Established in 1981 we have become one of the UK’s most recognised brands within the market. We are lucky enough to work with some fantastic market leading customers.Working Hours :Monday - Friday (9:00am - 5:30pm)
Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Motivated,Willingness to learn,Passion for Engineering....Read more...
We are looking for a self-motivated, enthusiastic individual with the desire to work in our business long term as a qualified Catering Service Engineer. Aimed at either new entrants wanting to access the Catering Industry or those with some knowledge and experience who want to build their career as a fully trained Gas Engineer. ;
What will you be doing?
Working towards the Commercial Catering Equipment Technician, Level 3 Apprenticeship
The broad purpose of the occupation is to install, commission, maintain and repair commercial catering equipment, such as combination ovens, fryers, grills and griddles, cooking ranges, dishwashers, microwave ovens etc. Equipment may be gas or electrical and may involve plumbing and electronic controls.
Throughout the duration of the programme, you will be working to acquire the necessary knowledge, skills and qualifications to perform the following duties:
Conduct servicing of commercial catering equipment in line with manufacturers’ specifications and/or legislation
Undertake fault finding and repairs of commercial catering equipment, for example replacing thermostat or pumps; including use of diagnostic equipment
Install and commission a wide range of commercial catering equipment, for example ovens, grills, fryers, dishwashers, water treatment equipment and ancillary equipment e.g., fly killers, water filtration, preparation equipment
Test and undertake quality assurance checks to verify that the commercial catering equipment is working in accordance with its design specification and current regulations including air quality tests
Decommission and remove redundant catering equipment and leave the overall installation in a safe condition
Safely isolate and lock-off of services (gas, water, electricity); for example, cap off gas supplies to prevent possible escape of gas
Plan work schedule and logistics to meet customers’ requirements and priorities, time management
Interpret specifications, drawings and technical information, for example manuals
Conduct or agree risk assessments and apply method statements to maintain safe working environment
Provide information and guidance to end-users on the correct operation and maintenance of commercial catering equipment
Complete documentation (written or digital) associated with the specified job for example, time sheets, maintenance records, written acceptance of work completed, commissioning sheets
Maintain tools, equipment and Personal Protective Equipment (PPE), including ensuring meters (typically Electric Multi Meter, Ohmmeter, Carbon Dioxide/Monoxide Meter, Flue Gas Analyser – this list is not exhaustive) are in calibrated date
Maintain and safely store stock – consumables and spares
Strong communication with the customer
Report on work completed to office/manager
Training:Successful apprentices will achieve a Level 3 qualification in Gas Engineering (Commercial Catering Equipment Technician) and relevant commercial ACS qualifications.Training Outcome:Successful apprentices will become fully qualified and progress into full-time Commercial Catering Equipment TechnicianEmployer Description:Advance Group is a leading ‘design house’ within the commercial kitchen sector. Established in 1981 we have become one of the UK’s most recognised brands within the market. We are lucky enough to work with some fantastic market leading customers.Working Hours :Monday - Friday (9:00am - 5:30pm)
Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Motivated,Willingness to learn,Passion for Engineering....Read more...
We are looking for a self-motivated, enthusiastic individual with the desire to work in our business long term as a qualified Catering Service Engineer. Aimed at either new entrants wanting to access the Catering Industry or those with some knowledge and experience who want to build their career as a fully trained Gas Engineer. ;
What will you be doing?
Working towards the Commercial Catering Equipment Technician, Level 3 Apprenticeship
The broad purpose of the occupation is to install, commission, maintain and repair commercial catering equipment, such as combination ovens, fryers, grills and griddles, cooking ranges, dishwashers, microwave ovens etc. Equipment may be gas or electrical and may involve plumbing and electronic controls.
Throughout the duration of the programme, you will be working to acquire the necessary knowledge, skills and qualifications to perform the following duties:
Conduct servicing of commercial catering equipment in line with manufacturers’ specifications and/or legislation
Undertake fault finding and repairs of commercial catering equipment, for example replacing thermostat or pumps; including use of diagnostic equipment
Install and commission a wide range of commercial catering equipment, for example ovens, grills, fryers, dishwashers, water treatment equipment and ancillary equipment e.g., fly killers, water filtration, preparation equipment
Test and undertake quality assurance checks to verify that the commercial catering equipment is working in accordance with its design specification and current regulations including air quality tests
Decommission and remove redundant catering equipment and leave the overall installation in a safe condition
Safely isolate and lock-off of services (gas, water, electricity); for example, cap off gas supplies to prevent possible escape of gas
Plan work schedule and logistics to meet customers’ requirements and priorities, time management
Interpret specifications, drawings and technical information, for example manuals
Conduct or agree risk assessments and apply method statements to maintain safe working environment
Provide information and guidance to end-users on the correct operation and maintenance of commercial catering equipment
Complete documentation (written or digital) associated with the specified job for example, time sheets, maintenance records, written acceptance of work completed, commissioning sheets
Maintain tools, equipment and Personal Protective Equipment (PPE), including ensuring meters (typically Electric Multi Meter, Ohmmeter, Carbon Dioxide/Monoxide Meter, Flue Gas Analyser – this list is not exhaustive) are in calibrated date
Maintain and safely store stock – consumables and spares
Strong communication with the customer
Report on work completed to office/manager
Training:Successful apprentices will achieve a Level 3 qualification in Gas Engineering (Commercial Catering Equipment Technician) and relevant commercial ACS qualifications.Training Outcome:Successful apprentices will become fully qualified and progress into full-time Commercial Catering Equipment TechnicianEmployer Description:Advance Group is a leading ‘design house’ within the commercial kitchen sector. Established in 1981 we have become one of the UK’s most recognised brands within the market. We are lucky enough to work with some fantastic market leading customers.Working Hours :Monday - Friday (9:00am - 5:30pm)
Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Motivated,Willingness to learn,Passion for Engineering....Read more...
We are looking for a self-motivated, enthusiastic individual with the desire to work in our business long term as a qualified Catering Service Engineer. Aimed at either new entrants wanting to access the Catering Industry or those with some knowledge and experience who want to build their career as a fully trained Gas Engineer. ;
What will you be doing?
Working towards the Commercial Catering Equipment Technician, Level 3 Apprenticeship
The broad purpose of the occupation is to install, commission, maintain and repair commercial catering equipment, such as combination ovens, fryers, grills and griddles, cooking ranges, dishwashers, microwave ovens etc. Equipment may be gas or electrical and may involve plumbing and electronic controls.
Throughout the duration of the programme, you will be working to acquire the necessary knowledge, skills and qualifications to perform the following duties:
Conduct servicing of commercial catering equipment in line with manufacturers’ specifications and/or legislation
Undertake fault finding and repairs of commercial catering equipment, for example replacing thermostat or pumps; including use of diagnostic equipment
Install and commission a wide range of commercial catering equipment, for example ovens, grills, fryers, dishwashers, water treatment equipment and ancillary equipment e.g., fly killers, water filtration, preparation equipment
Test and undertake quality assurance checks to verify that the commercial catering equipment is working in accordance with its design specification and current regulations including air quality tests
Decommission and remove redundant catering equipment and leave the overall installation in a safe condition
Safely isolate and lock-off of services (gas, water, electricity); for example, cap off gas supplies to prevent possible escape of gas
Plan work schedule and logistics to meet customers’ requirements and priorities, time management
Interpret specifications, drawings and technical information, for example manuals
Conduct or agree risk assessments and apply method statements to maintain safe working environment
Provide information and guidance to end-users on the correct operation and maintenance of commercial catering equipment
Complete documentation (written or digital) associated with the specified job for example, time sheets, maintenance records, written acceptance of work completed, commissioning sheets
Maintain tools, equipment and Personal Protective Equipment (PPE), including ensuring meters (typically Electric Multi Meter, Ohmmeter, Carbon Dioxide/Monoxide Meter, Flue Gas Analyser – this list is not exhaustive) are in calibrated date
Maintain and safely store stock – consumables and spares
Strong communication with the customer
Report on work completed to office/manager
Training:Successful apprentices will achieve a Level 3 qualification in Gas Engineering (Commercial Catering Equipment Technician) and relevant commercial ACS qualifications.Training Outcome:Successful apprentices will become fully qualified and progress into full-time Commercial Catering Equipment TechnicianEmployer Description:Advance Group is a leading ‘design house’ within the commercial kitchen sector. Established in 1981 we have become one of the UK’s most recognised brands within the market. We are lucky enough to work with some fantastic market leading customers.Working Hours :Monday - Friday (9:00am - 5:30pm)
Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Motivated,Willingness to learn,Passion for Engineering....Read more...
The apprentice will initially be working alongside the Systems Applications Manager/Team Leader to support in the evaluation of both present and future company needs for the company’s Operational Systems
As the Apprentice develops and expands their experience, they will be expected to co-lead these activities
Assist in the planning and roll out of training for the ongoing improvements and new implementations of Operational Software
Initially the Apprentice will take on a supporting role in managing the development of said systems but will work towards a more leading role with the final aim of being able to manage with support, the end-to-end project implementation for new software/changes
Complete the system administration of Operational Systems, including maintaining application support processes, developing workflow plans/technical specification road maps, Diagnosing, resolving and recommending improvements to address hardware and software issues, liaising with third party vendors on improvements and resolution of issues, ensuring products comply with applicable regulation and legislation including Data Privacy and Cyber Security
Work toward becoming a Subject Matter Expert (SME) for the Operational Systems
Keep up to date with the latest IT technologies
Continuously gain knowledge on Cyber Security current best practices to apply to existing and future developmental projects
The apprentice will work with:
IT Team (internal)
Colleagues across the organisation (internal)
IT Suppliers (External)
Contractors (External)
Training:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Applications Support Lead standard.
The training covers the following core occupational duties: https://www.instituteforapprenticeships.org/apprenticeship-standards/applications-support-lead-v1-0 Training Outcome:The successful apprentice will be employed on a fixed-term contract for 2 years. During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined classroom-based training, workplace assessment/training and online learning, at the end of which you will have the ability to work as a qualified Applications Support Lead.
Towards the end of the apprenticeship, you will be supported to apply for a permanent position in Plus Dane.Employer Description:Plus Dane Housing has a strong history of development, building a range of general needs, sheltered and extra care homes which have helped meet local need. We have also grown into an organisation with a track record in shared ownership, helping our customers to get on the property ladder in ways they may not otherwise be able to.
However, our roots firmly remain in social housing. Supporting customers to access homes in our core neighbourhoods at an affordable price. We own over 13,500 homes across Cheshire and Merseyside, providing a home to over 30,000 customers. Alongside these homes, we also offer much needed support, advice and services to help customers live comfortably in their homes or to enrich their lives. Fulfilling our social purpose is something that has remained firm throughout our history.
Plus Dane Housing is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. We welcome apprenticeship applications from all ages, if you have just left education, returning from a career break, or looking for a new direction we would love to hear from you.
We reserve the right to close the advert prior to the listed closing date if sufficient quality applications have been received.Working Hours :Monday to Friday, shifts to be confirmed.Skills: IT skills,Customer care skills,Problem solving skills,Microsoft Desktop Apps,IT working experience,Time management/prioritization,Written + verbal communication,Willing to learn,Keen to take on new challenges....Read more...
During the Dental Nurse Apprenticeship, you will receive ongoing support, development and training to equip you with the skills and knowledge required to qualify and have a successful career in dental nursing.
Your daily activities could include:
Assisting the dentist in providing safe and effective treatments to patients, from simple check-ups to advanced specialist treatments
Providing patients with a high level of care
Setting up and cleaning surgery
Sterilising instruments
Updating patient records
Maintaining equipment
Preparing instruments and materials for various treatments
Adhering to practice policies and procedures
The use of VR Technology
During your working day, the dental practice will support you with learning the practical skills required, whilst your training provider (Aspiration Training) will teach you the theory side. Your study will be based online with regular teaching and 1-2-1 sessions. Off the job training will be given throughout your apprenticeship during paid working hours.Training:The apprenticeship provides employment and training within a dental practice to study the Level 3 dental nurse apprenticeship. The apprenticeship is designed to teach the knowledge, skills and behaviours necessary to ensure competency in all aspects of clinical duties including:
Preparing for Professional Practice in Dental Nursing
Infection Prevention and Control
First Aid and Medical Emergencies
Oral and General Health
Endodontic Treatments
Prosthetic Treatments
Radiation and Radiography
Periodontal Disease and Cavity Restoration
Health and Safety
Extractions and Minor Oral Surgery
Management of Oral Health Diseases and Dental Anatomy, Oral Health Assessments and Treatment Planning
The use of VR Technology
Upon successful completion you will be awarded the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC).Training Outcome:This is a great opportunity to be trained and secure long-term employment. Once qualified, there are a number of routes for further training and development, including dental hygienist, dental therapist or dental cosmetics. Also, the opportunity for career progression into head nurse, team leader, or practice manager.Employer Description:At Rodericks Dental Partners we are committed to improving lives through quality dentistry – together. We do this by ensuring we reward you financially and personally as you develop your career by offering you great incentives, recognition, and opportunities.
Permanent “learn while you earn” role – the first step to starting a rewarding career in Dental Nursing
Learning support from a regional Trainer
Retail discounts and deals through our easy-to-use app
Extra day of annual leave for your Birthday!
Annual leave package which increases with your length of service
Uniform provided
Refer a friend scheme
Working and Training as Dental Nurse…
A dental nurse works side by side to the Dentist assisting them in a variety of NHS and Private dental procedures, ultimately making sure the patient care and experience is at its best.
As an Apprentice Dental Nurse you will work in a supportive environment; we are passionate about building great teams who trust each other, work professionally, and take ownership for the success for the practice. This includes:
Assist the Dentist by providing chairside support ensuring that the correct equipment and materials are available
Provide support and assistance to a wide array of patients
Follow practice health and safety and infection control procedures
Keep the clinical areas and all equipment and instruments clean, tidy and disinfected
Accurately complete patient clinical records
Complete all clinical daily, weekly and monthly logs and checksWorking Hours :Monday to Saturday - Hours to be determinedSkills: Communication skills,Attention to detail,Customer care skills,Initiative,Patience....Read more...
As a Solutions Architect Apprentice, you’ll play a pivotal role in bridging the gap between business needs and technical solutions. You’ll also leverage your architectural design proficiency, systems integration know-how, and command cutting-edge technologies to streamline deployments and drive adaptability across IT landscapes. You’ll also serve as a catalyst for innovation, optimising workflows, enhancing security, and fostering a culture of efficiency.
A day in the life can involve:
Collaborating with cross-functional teams
Being the internal voice of the customer, sharing their needs and wants to inform technical roadmaps
Participate in the creation and sharing of best practices
Build technical relationships with customers and operate as their trusted advisor
Supporting and leading projects, having the opportunity to innovate and simplify from Day 1
We welcome individuals from all backgrounds who are adaptable with a passion for problem-solving and a strong desire to learn and grow. First and foremost, you must have the ability to dissect complex problems into manageable, actionable components. Your critical thinking skills should empower you to thoroughly research, analyse, and evaluate different options, enabling you to craft innovative, tailored solutions. Exceptional communication and collaboration abilities are also essential as you’ll need to demonstrate an aptitude for explaining technical concepts to diverse stakeholders in a clear, compelling manner. Your experience working effectively within team-based environments will be invaluable as you coordinate with cross-functional experts to implement comprehensive IT solutions. Complementing your technical know-how, robust time management and organisational skills is a must. You must be able to prioritise tasks, manage competing deadlines, and work independently with a proactive, self-starting attitude.
Here at Amazon, it's in our nature to learn and be curious. Within this apprenticeship you’ll have the opportunity to learn by doing, putting newfound knowledge into practice every day. Our first-class coaching, tailored development opportunities, and challenging, rewarding work will empower you to reach new heights. If you’re a curious, ambitious learner eager to grow, this is your chance to unlock your full potential and build the future you envision.
You will gain a vast range of useful experiences and skills whilst working towards the BSc (Hons) Digital and Technology Solutions (IT Pathway) degree. As a working student your focus is to complete your studies in your 20% off the job time by learning and developing your skills, knowledge and behaviours to work towards successful graduation. You will be set objectives and goals by your training provider and manager to support your studies.
You will build your skills over a 42-month period, starting in September. These skills will help you develop personally and professionally. Your apprenticeship will be made up of classroom/virtual based training to cover knowledge, on-the-job training at your Amazon base location, online learning as well as mentoring from our experienced team members.Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Alongside extensive development of your technical skills, you will also grow your abilities in crucial complementary areas like organisation, prioritisation, data and problem-solving techniques, teamwork, communication, and presentation skills.
Once you have successfully completed you will be able to apply for relevant roles across the business.Employer Description:Amazon offers a range of opportunities to suit candidates with different backgrounds, qualifications and career aspirations. That is why we believe it is the perfect place to learn new skills. We believe that building a culture that is welcoming and inclusive is integral to people doing their best work and is essential to what we can achieve as a company. We take steps to ensure our colleagues have a sense of belonging, value, and opportunity.Working Hours :Monday to Friday, hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative....Read more...
As a Chef apprentice, your passion for all things food and the desire to make the perfect dish every time is what sets you apart. With a keen eye for maintaining the highest standards and thriving during a fast past service, you'll soon become an invaluable member of the kitchen team.
Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.
We're all about rewarding our teams hard work, that's why...
You'll receive a competitive salary, pension contribution as well as:
The chance to further your career across our well-known brands -
As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount
Wage Stream - Access your wage before payday for when life happens
Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more
Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. - so you can enjoy a weekend away without breaking the bank
Free employee assistance program - Mental Health, well-being, Financial, and Legal support because you matter
As a Chef apprentice, you will:
Prepare, cook and present food which meets specs and customer expectations
Maintain hygiene levels and safety regulations in the kitchen to help to guarantee the safety of your entire team and visitors
Communicate clearly with your team in order to provide high-quality meals to customers on time
Keep up to date with new products, menus and promotions
What your apprenticeship includes:
A mixture of face to face and skype/phone catch ups every 4 - 6 weeks to discuss feedback and progress
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with your Line Manager and apprenticeship Trainer
The chance to get Functional Skills in English and maths (if you don't already have GCSE)
A Chef Apprenticeship Qualification once you have completed the 15 month programme
Attend 4 masterclasses to further develop your Chef skills
Alongside working full time as an Apprentice Chef, you will also be joining our unique Chef Academy, where you will have the opportunity to attend four masterclasses designed to teach you expert knowledge and technical skills involved in 4 different areas of cooking.
At Greene King, you will be working towards a Production Chef Level 2 Apprenticeship Qualification over the course of 15 months.Training:
Chef Academy Production Chef Level 2 including Functional Skills in maths and English
Training Outcome:
Ongoing training and development within Greene King as well as through the apprenticeship training programme
Employer Description:Greene King is the country's leading pub retailer and brewer, running over 3,100 pubs, restaurants and hotels in towns, villages and city-centre high streets across England, Wales and Scotland. With a rich heritage of over 200 years, we brew award-winning beers and operate managed, tenanted, leased and franchised pubs from our headquarters in Bury St. Edmunds.Working Hours :Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Day-to-day tasks will always vary, but will normally include but not be limited to:
Servicing
Vehicle maintenance
Observing and assisting technicians
Car technicians will be expected to see whether components and systems are secure and working proper
The car technicians' jobs fall into three categories:
Servicing - working to manufacturer servicing guidelines to ensure the vehicle is running at optimum performance
Maintenance - replacing parts that have wear and tear before they fail
Repair - diagnosing the reason for vehicle failure and fixing the problem
Training:
Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle) Apprenticeship Standard
Not only will apprentices be working and be trained within the garage, they will attend a Kia-approved college to work towards - achieving their Level 2 Autocare and Level 3 Standard in Light Vehicle Maintenance and Repair
A skills coach will visit at least every 28 days as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course
Functional skills in English and maths if required
An Apprentice’s training includes:
Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle) Apprenticeship Standard
Vocational-related qualification (Technical Certificate)
Electric Vehicle Training
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation.
Motor vehicle service and maintenance technician - light vehicle / Institute for Apprenticeships and Technical Education.
Blended on/off-the-job training and location to be confirmed.Training Outcome:
A possible full-time career within the automotive industry with many opportunities to progress to positions of responsibility including being a Service Manager, Master Technician and Dealership Principles. The opportunities are endless
By having a highly regarded set of skills, apprentices can go on to develop their career within the specific interests they may have, progressing through their dealership and be an asset to Kia Motor Group
Employer Description:Representing some of the automotive industry's most prestigious brands, Snows provides motorists across the south and the south west of England with a level of customer service that goes unsurpassed. We are proud of the quality of vehicles that we sell, and take satisfaction in delivering an experience to our customers that goes beyond that of an average dealership. We currently have 52 franchised dealerships, 5 Approved Service Centres and 4 multi-franchise Used Car Centres in various locations across the South. It's our aim to deliver high-quality, affordable motoring to as many as we can. With our wide range of franchised dealers, choose from a selection of new cars or vans from Abarth, Alfa Romeo, BMW, Citroen, CUPRA, Fiat, Jeep, Kia, Lexus, Mazda, Mercedes-Benz Vans, MINI, Peugeot, SEAT, Toyota, Vauxhall and Volvo. In addition to the new cars on offer we have approved used Abarth, Alfa Romeo, BMW, CUPRA, Fiat, Jeep, Kia, Lexus, Mazda, Mercedes-Benz Vans, MINI, Peugeot, SEAT, Toyota, Vauxhall, and Volvo vehicles, so we are sure at Snows we will almost certainly have a vehicle to suit your demands. Plus, with money-saving special offers and competitive car finance also available, value is assured and the purchase of a new or used vehicle easy. Also, our used car and van outlets Snows Car Centre provides you with a wide range of used cars and vans for multiple franchises.Working Hours :Monday - Friday, 9.00am - 5.00pm. May include some Saturdays. Breaks to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Patience,Physical fitness,No skills required,Full training will be provided....Read more...
To provide assistance to the End User Device Engineers delivering technical and user supportTraining will involve working under the supervision of an engineer as directed by the EUC Service Support Manager/Team Leader in the build and commissioning of new and used equipment (workstations, laptops, i Devices, printers). Training will also include the patching of network equipment
To adhere to departmental policies regarding hardware and software inventory, equipment disposal and loan of IT equipment.
Main Duties
Provide technical and user support of existing hardware, software and operating systems in a timely and efficient manner, with support from the EUD engineer and in accordance with the procedures and standards of the department
To ensure users of IT systems & Information adhere to Organisational Policies and procedures, give guidance to users and contribute to these procedures
To advise customers on IT systems
To prioritise tickets logged by the Service Desk team and to resolve incidents and service requests in line with the Service Level Agreements with support from the EUD engineers
Ability to liaise with customers and third-party companies in a professional manner
Responsibilities of the Post Holder
Policy/service development
To contribute to the effective delivery of the Service Delivery function
To gain an understanding of how the department functions by assisting engineers as required whilst gaining knowledge and experience and by undertaking training in the following: - Moving and Handling
Research & Development - Aid in the testing of all new hardware configurations of desktop PCs and new printers, before these are put into use by customers. Pre-tests the latest releases of standard desktop software packages.Training:You will experience a blended learning model.
You will gather learning evidence, journals and off-the-job records using your e-portfolio.
At the end of the planned learning period, it will be agreed that you are ready to enter 'Gateway' and for your End Point Assessment to be arranged.
This programme is delivered via a day release delivery model which means that one day per week, your attendance is required at our Derby Road campus (NG18). This attendance is required during term time only.Training Outcome:Although this role is offered on an initial 22 month fixed term contract there are many opportunities for qualified IT Technicians within the NHS both locally and nationally. This level 3 apprenticeship will give you the entry requirements for further study at university level either through apprenticeships or full time study courses.Employer Description:Nottinghamshire Health Informatics Service (NHIS) are an Information Management & Technology (IM&T) service provider. We supply digital services including Infrastructure Management, Cyber Security, a full range of 1st, 2nd & 3rd Line Technical Support Services, along with Professional and Transformation services including Project Management & Training teams. NHIS are a shared service hosted by Sherwood Forest Hospitals NHS Foundation Trust (SFHFT) supporting Health and Care organisations across the Nottingham and Nottinghamshire Integrated Care System (ICS). We work collaboratively with our partner & customer organisations to help deliver their digital & transformational initiatives & strategies, providing expertise and knowledge gained through years of experience. We provide support to over 13,000 users at nearly 800 sites with around 150 internal dedicated staff. Our main aim is to help improve health and care services for citizens by working with organisations to improve the digital experience for the Health and Care workforce and for our local population, ultimately providing a data rich ICS with a focus on the sharing of information and interoperability.Working Hours :Monday-Friday 8.30am-4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Physical fitness....Read more...
As a Team leader apprentice, you'll lead by example making sure the team have everything they need so the shift runs like clockwork! You'll make sure the team maintain high standards and that our customers are kept happy.
Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament - there's always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.
We're all about rewarding our teams hard work, that's why...
You'll receive a competitive salary, pension contribution as well as:
The chance to further your career across our well-known brands - As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career
Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount
Wage Stream - Access your wage before payday for when life happens
Retail discounts - Receive up to 30% of at Superdrug, exclusive discounts with three mobile along with many more...
Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. - so you can enjoy a weekend away without breaking the bank
Free employee assistance program - Mental Health, well-being, Financial, and Legal support because you matter
As a Team leader apprentice, you will:
Provide customers with a heartfelt and memorable experience each and every time they visit
Deputise the management team and resolve any issues that arise in their absence
Help organise and coordinate the team during a busy shift making sure everything runs like clockwork
Making sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible
What you'll bring:
A great eye for detail, making sure every pint is poured to perfection
A role model to the team on giving great service and making sure every customer receives a warm welcome
An ability to think on your feet and adapt to whatever challenges arise during a busy shift
A positive can-do attitude to and real team player
What your apprenticeship includes:
A mixture of face to face and skype/phone catch ups every 4 - 6 weeks to discuss feedback and progress
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with your Line Manager and apprenticeship Trainer
The chance to get Functional Skills in English and maths (if you don't already have GCSE)
A Hospitality Team leader Apprenticeship Qualification once you have completed the 15 month programme
At the Milton Arms, you'll be working towards your Hospitality Supervisor Apprenticeship - Food and Beverage Level 3 Apprenticeship qualification over the course of 12-18 months.Training:
Hospitality Supervisor Apprenticeship - Food and Beverage Level 3 including Functional Skills in maths and English
Training Outcome:
Ongoing training and progression opportunities
Employer Description:Greene King is the country's leading pub retailer and brewer, running over 3,100 pubs, restaurants and hotels in towns, villages and city-centre high streets across England, Wales and Scotland. With a rich heritage of over 200 years, we brew award-winning beers and operate managed, tenanted, leased and franchised pubs from our headquarters in Bury St. Edmunds.Working Hours :Shift work including mornings, evenings, weekends, and bank holidays.Skills: Team Working,Organisation Skills....Read more...
As a Team leader apprentice, you'll lead by example making sure the team have everything they need so the shift runs like clockwork! You'll make sure the team maintain high standards and that our customers are kept happy.
Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament - there's always something going on.
Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.
We're all about rewarding our teams hard work, that's why;You'll receive a competitive salary, pension contribution as well as:
The chance to further your career across our well-known brands
As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career
Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount
Wage Stream - Access your wage before payday for when life happens
Retail discounts - Receive up to 30% of at Superdrug, exclusive discounts with three mobile along with many more
Discount of 50% for you and 25% for your loved ones at our
Greene King Inns and hotels. - so, you can enjoy a weekend away without breaking the bank
Free employee assistance program - Mental Health, well-being,
Financial, and Legal support because you matter
As a Team leader apprentice, you will:
Provide customers with a heartfelt and memorable experience each and every time they visit
Deputise the management team and resolve any issues that arise in their absence
Help organise and coordinate the team during a busy shift making sure everything runs like clockwork
Making sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible
What you'll bring:
A great eye for detail, making sure every pint is poured to perfection
A role model to the team on giving great service and making sure every customer receives a warm welcome
An ability to think on your feet and adapt to whatever challenges arise during a busy shift
A positive can-do attitude to and real team player
Training:
Hospitality Supervisor Apprenticeship - Food and Beverage L3
Functional Skills in maths and English
What your apprenticeship includes:
A mixture of face to face and skype/phone catch ups every 4 - 6 weeks to discuss feedback and progress
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with your Line Manager and apprenticeship Trainer
A Hospitality Team leader Apprenticeship Qualification once you have completed the 15 month programme
At the Milton Arms, you'll be working towards your Hospitality Supervisor Apprenticeship - Food and Beverage Level 3 Apprenticeship qualification over the course of 12-18 months. Training Outcome:Ongoing training and progression opportunities.Employer Description:Greene King is the country's leading pub retailer and brewer, running over 3,100 pubs, restaurants and hotels in towns, villages and city-centre high streets across England, Wales and Scotland. With a rich heritage of over 200 years, we brew award-winning beers and operate managed, tenanted, leased and franchised pubs from our headquarters in Bury St. Edmunds.Working Hours :30 hours per week. Shift work including mornings, evenings, weekends, and bank holidays.Skills: Team Working,Organisation Skills....Read more...
We are looking for a friendly, reliable and organised person, who will support our admin function. Daily activities will include:
Major objectives:
To ensure that allocated administrative, finance and clerical records and systems are maintained accurately and kept up to date.
To ensure that callers and visitors to the school are dealt with in a friendly and courteous manner and that they or their queries are directed to the appropriate member of staff.
To ensure accuracy and confidentiality in dealing with requests and maintaining records.
To ensure that all forms received are complete, accurate and processed correctly.
To ensure that the school’s standards of customer care are achieved.
To comply with the appropriate Government, Local Authority (LA) and the School's policies, procedures and systems.
To follow the requisite procedures and legislation regarding confidential information, e.g. the Data Protection Act.
To be proactive in the implementation of the School’s and LA’s Equal Opportunities policy, Health & Safety regulations and Environment Protection policies.
Helps visitors and callers regarding procedures, forms etc.
Compiles basic written communications, reports, letters.
Arranges transport for school activities/visits.
Answers telephone and face to face enquiries when covering reception.
Takes messages or re-directs to the appropriate person.
Deals with pupils who are sick until they are collected by parents/carers.
Provides appropriate advice to visitors and callers on known school policy or procedures, assisting with forms etc.
Carries out security checks on all school visitors and issuing badges.
Informs parents/carers/professionals/services of meetings/events.
Liaises with support services (school nurse, dentist, therapist etc) to arrange appointments.
To answer enquiries from callers and visitors and to signpost.
To provide basic admin' support e.g: filing, photocopying, word processing, dealing with the post etc.
To ensure that any named lost property is returned to the owner.
To compile basic written communications, reports, letters, etc.
To help pupils with their needs, listening to concerns, being helpful and approachable.
Training:You will get training from our own staff as well as from the apprenticeship provider. All training will take place at the school and some tutorials will be remote and virtual. We will ensure you get protected time to study and receive plenty of feedback on your work and studies. You will have one to one coaching every 3-4 weeks from the training provider. At the end of the apprenticeship, you will achieve the level 3 Business Administrator Apprenticeship qualification. Functional Skills Level 2 in English and maths will be provided for those without GCSE Grade 4/C or equivalent qualifications.Training Outcome:Completing the apprenticeship could potentially lead to career advancement within the educational sector, including roles such as receptionist or administrator or pursuing further qualifications to become a qualified school business manager, HR advisor or bursar.Employer Description:Currently 420 children attend Rolleston Primary School, aged between 4 and 11. As a school we work hard to ensure the highest possible education for every child that comes through our doors. We are determined to expand opportunities for each individual whilst recognising their own unique talents and abilities. The environment and creative curriculum we offer encourages expression, courage and determination.
https://www.rolleston.leicester.sch.uk/Working Hours :This apprenticeship is for 32.5 hours per week, Monday to Friday 39 weeks of the year. Working hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience,Committed to learning,Good with children....Read more...
Key Responsibilities:
Hands-On Learning: Dive into a variety of construction projects, including residential homes, commercial buildings, and exciting renovation works. You'll gain firsthand experience in the dynamic world of construction.
Carpentry Skills Development: Learn the art of carpentry! From framing to installing doors and windows and building custom cabinets, you’ll develop practical skills that are essential for your future in the trade.
Explore General Building Tasks: Get involved in masonry, tiling, roofing, and plastering. Each day presents a new challenge and the chance to expand your skill set.
Blueprint Interpretation: Gain confidence in reading and interpreting architectural plans and blueprints, ensuring you understand the ‘big picture’ of every project.
Tool Mastery: Safely operate and learn to handle a range of hand and power tools, becoming proficient in their use and understanding their importance in construction.
Site Preparation and Clean-Up: Play a key role in preparing and maintaining a safe, organized work environment, learning the importance of site cleanliness and efficiency.
Material Handling: Assist with loading, unloading, and transporting construction materials, gaining insight into the logistics that keep projects running smoothly.
Commitment to Safety: Understand and follow health and safety regulations to ensure a safe working environment for yourself and your colleagues. Your safety is our top priority!
Training:The training is a blended learning delivery model, which occurs on the job during working hours. A structured learning and assessment plan is put in place to test core components of the course along the way.
This consists of:
1 to 1 monthly meeting: Approx 2 hours with a GLP trainer (face to face or telephone)
Online learning courses and/or group sessions
Building an electronic portfolio or work related evidence
Maths and English Level 2 (if not previously achieved)6 hours per week spent working towards your apprenticeship
End Point Assessment (EPA) by an external examiner to complete the qualification, consisting of a resourcing project assignement and a professional discussion.
Training Outcome:
Upon completion, you’ll have the skills and experience to progress into rewarding roles such as Carpenter, Joiner, Furniture Maker, or even Project Manager. This apprenticeship is not just a job; it’s a stepping stone to a fulfilling career in the thriving woodworking industry.
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday, 8.00am - 4.00pm, with 30 minutes for lunch.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Patience,Physical fitness,Interest in construction....Read more...
The role will include various administration duties within the company with the aim to develop and have more responsibility during your apprenticeship?
The role will include some of the following areas:
General administrative duties including typing correspondence by e-mail and letter
Inputting data onto internal systems with a high level of accuracy
To undertake photocopying, scanning record keeping and distribution of relevant documents
Using Microsoft Packages, in particular Word and Excel
Answering the telephone in a professional manner and in a timely manner
Follow up on correspondence and proactively contact customers
File all completed paperwork in the appropriate customer files
Support to members of the Team
Using Microsoft Packages, in particular Excel and Outlook
To deal courteously and efficiently with all customers
Providing refreshments for customers, when required
Ensuring that the Policies of the company are observed and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and confidentiality
As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows:
Attend and be punctual for all induction sessions, lessons and work-based training/support sessions
Complete required assignments with by the required timeline
Build up your portfolio of evidence on-going
Access support from your tutor assessor and manager, as and when required
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.Training:Overview of Customer Service Practitioner Level 2 Apprenticeship Standard
The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation. Your core responsibility will be to provide a high-quality service to customers.
The standard covers the following:
Knowledge:
Knowing your customers
Understanding the organisation
Meeting regulations and legislation
Systems and resources
Your role and responsibility:
Customer experience
Product and service knowledge
Skills:
Influencing skills
Communication
Interpersonal skills
Personal organisation
Dealing with customer conflict and challenge
Behaviours / Attitude:
Developing self
Being open to feedback
Team working
Equality – treating all customers as individuals
Presentation – dress code, professional language
“Right first time”
You will complete an End Point Assessment this will involve the following:
Showcase/Portfolio
Interview
Practical Observation
Professional discussion
You are given one day per week as time off to study; you will attend classes face to face and via teams to complete work for your apprenticeship. The study day is a Wednesday.Training Outcome:
Opportunity to join the company as a full-time permanent employee, upon completion of apprenticeship
Progression to other training following successful employment and achievement of apprenticeship
Employer Description:Turner Brothers (Holmfirth) Limited has gone from strength to strength in the vehicle service and repair business. Based in the Holme Valley, Holmfirth Huddersfield we are well placed to serve the local community and beyond. A heavy investment in our facilities and has staff put us at the forefront of vehicle maintenance. Turner Brothers is part of the AutoCare Network which means our standards of customer service, workmanship and facilities have to be second to none.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Excellent attendance....Read more...
Provide administrative support and assistance and establish and maintain effective links and professional relationships with all colleagues and other agency services
Maintain all records and files within designated filing systems in line with agency procedures as required
Send out invitations, consultation forms, interview documentation and reports and chase required responses as instructed
Support administrative processes involved in obtaining statutory checks and references, consulting with prospective carers, Form F Assessors and local authorities where necessary, to complete local authority checks for other authorities and agencies as requested and occasional late working for foster panel minute taking
Support in the organisation of training to foster carers and staff, booking rooms and refreshments, liaising with trainers, assisting with the preparation of paperwork, logging attendance and updating all relevant records
Assist with the administration of monthly Support Groups, interviews, consulting with carers, booking rooms and refreshments and logging attendance, and taking notes as required
Support colleagues within the Fostering team with routine admin tasks and receive and relay messages, ensuring that, in the absence of the Fostering Manager and Supervising Social Workers, telephone calls are dealt with appropriately
Produce placement meeting packs to be available for Supervising Social Workers. Ensure all relevant data is recorded and uploaded to Charms following start of a placement
Make up new carer packs for newly approved carers, and child packs for new placements
Create and update catalogue of reference materials and ensure safe storage
Maintain and update manual and computerised administrative systems, including CHARMS, to ensure the effective, accurate and timely retrieval of information
Upload documents, including Local Authority paperwork and children’s monthly reports
Respect the confidential nature of the work and comply with data protection requirements
Be aware of health and safety issues within the working environment and implement Acorn Care’s Health and Safety policy and all other legal requirements in relation to health and safety
Uphold and promote Equal Opportunities and all other policies and procedures relevant to the role
Ensure that all the work undertaken by yourself is conducted to the highest professional standards and achieves Acorn Care’s standards and targets for customer service
Take responsibility for own professional development in the role, actively participating in appraisal and attending all relevant training and development activities
Training:
Level 3 Business Administrator Apprenticeship Standard
Location: 33 Kellaw Road, Yarm Road Business Park, Darlington DL1 4YA
Working 5 days per week inclusive of 1 day per week for study at Darlington College
Training Outcome:After successful completion of the apprenticeship, a long-term position may be considered.Employer Description:Our aim is to provide young people with the opportunities and experiences that will enable them to achieve their full potential. We provide the highest quality of care, so that our young people can overcome their difficulties and focus on the present and their future. It’s our mission to provide a firm foundation, from which they can grow.
Working in partnership with young people, their families and other professionals we aim to create positive outcomes for each individual. Our focus is in line with the outcomes that matter most to children and young people and our values reflect that we work with some of the more vulnerable members of our society. Often we provide care for young people who may experience emotional, behavioural and learning difficulties but we firmly believe that from small ACORNS, big oaks grow so, when Fostering at the Acorns we follow these principlesWorking Hours :Monday to Friday 9am to 5pm with flexibility to suit business needsSkills: Communication skills,IT skills,Organisation skills,Team working,Data Protection knowledge,Professional,Work to deadlines,Target driven,Flexible,CHARMS experience an advantage....Read more...
We're on the lookout for new teammates to join our team!
What you get from us: You'll be joining a pub company that's been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:
30% off at all our pubs, restaurants, and hotels
A reliable hours contract, to give you the security you deserve
Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
Flexible and part time hours offered to work around your family or higher education
Exciting range of high street, online discounts and cashback offers
Fantastic range of apprenticeship programmes to support your career
A friendly and lively atmosphere, working alongside passionate and diverse teammates
Access to Licensed Trade Charity for financial, mental, and emotional well-being support
New to hospitality? You won't be for long! Make a name for yourself in one of our pubs. Our Waiting teams are at the heart of it all, right where the magic happens. It's not just delivering delicious, quality food. It's about creating those happy, memorable moments that leaves our guests coming back for more.
Whether you're an expert now or you're just starting out, we're here to help you become your absolute best.
As part of our Waiting team you'll:
Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.
Be responsible for taking orders, serving and upselling our fantastic food and drinks
Be passionate about providing brilliant customer service
Care about the wider team, turning your hand to support wherever needed
Gain people, marketing and operational skills whilst getting paid for it!
Be encouraged to grow and develop whilst achieving a long-term career (if that's what you're after)
At Marston's, you will be working towards your Hospitality Team Member - Food and Beverage Service Level 2 Apprenticeship qualification over the course of 15 months.
What you get from your apprenticeship:
The programme will last for 12 - 18 months enabling you to develop through a structured training programme. You'll gain a nationally recognised Standard giving you an ideal grounding for a career in hospitality.
Learning is all on-site, with no need to attend college
Option to attend Chef Academy masterclasses at central venues - digging deeper into culinary skills around meat, poultry, vegetarian, vegan, fish, and shellfish dishes which take place 6 times a year
Ongoing support, help and advice from your manager and our apprenticeship provider
What comes next is up to you:
Whether you'd like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre, we have a range of career pathways to suit all.
Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.
Marston's. Where people make pubs.Training:
Hospitality Team Member Apprenticeship - Food and Beverage Service level 2, including Functional Skills in Maths and English
Training Outcome:
Marston's offer ongoing training and support and actively encourage their employees to progress
Employer Description:We've been running pubs and brewing beer in one form or another for more than 185 years - a heritage that we're incredibly proud of! Today we operate more than 1,400 pubs, bars and hotels.Working Hours :Shift work including evenings and weekends, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
