Apprentice Production Co-ordinator
An exciting opportunity has arisen for an apprenticeship placement to support Bigtank with their video productions, whilst also learning project management skills.
You will be supporting our team of warm and friendly script writers, video directors, story producers, video editors, and animators in a fast-paced, commercially relevant production company.
We care a lot at Bigtank, treating our crew, our clients, and their brands with the care and attention we would like to receive ourselves.
Learning
The teaching is delivered at Burnley College on a day release basis. Key learning areas include:
Project governance and lifecycle – understanding project phases, controls and methodologies.
Planning and scheduling – creating plans, managing timelines, resources and dependencies.
Risk and issue management – identifying, assessing and mitigating project risks.
Budget and cost control – monitoring project finances and reporting on performance.
Stakeholder management – engaging with clients, suppliers, sponsors and team members.
Communication and reporting – producing project documentation, updates and presentations.
Teamworking and leadership support – coordinating activities and supporting project teams.
Quality management – ensuring project outputs meet agreed standards.
Change control – managing project changes and their impact.
Professional behaviours – organisation, problem-solving, ethics, continuous improvement and effective working practices.
Tasks and responsibilities
The coordinator supports the producer in all areas; they are the liaison between client, production and post-production teams, and finance.
The overarching responsibility is seeing the production runs smoothly, all pertinent information is obtained and shared with the relevant parties, deadlines are set and monitored, relevant bookings and purchases are made.
Typical tasks and duties:
Calendar - Add meeting and filming dates.
Job cards – Overview of all key information relating to the project.
Shared drive – Organise and update client-specific folder in the shared drive – save all documents to this folder.
Bookings - Book hotels, freelancers, hires, travel.
Client liaison - emails and calls - inbound and outbound queries, arrange dates, logistics/locations, RAMS and insurance.
Finance - Share details of budget and costs.
Post-production – Liaison between post and client, schedule and monitor timely delivery.
Training:
The apprentice will attend day-release at Burnley College one day per week.
Training Outcome:Potential for full-time employment after successful completion of the apprenticeship. Employer Description:Bigtank has a fabulous team at our core but the service doesn’t stop there.
Although all of our corporate video production and promotional film projects have a common goal – producing compelling and exciting content that viewers will want to watch, learn from and share, the methods of production vary depending on what skills and equipment we need to enlist to deliver the right results for our clients.
Our company culture is about how we interact with each other, our clients and society as a whole. It’s everything we believe in.Working Hours :Monday to Thursday, 08:30 - 17:00 and Friday, 08:30 - 16:00.
1 hour lunch.Skills: Communication skills,Administrative skills,Team working,Creative....Read more...
The key duties of this post will include:
a. Studying towards the following qualifications:
Level 4 Commercial Procurement and Supply (includes CIPS Level 4 Diploma)
CIPS Level 5 Advanced Diploma in Procurement and Supply
Level 6 Senior Procurement Supply Chain Professional (includes CIPS Level 6 Professional Diploma in Procurement and Supply)
b. Supporting the development of procurement projects to help NEPO achieve its strategic objectives.
c. Supporting the ongoing contract management of procurement solutions to ensure expected outcomes are achieved
d. Adopting NEPO’s processes, policies and guidance to safeguard consistency, quality and achievement of desired outcomes.
e. Supporting stakeholder management, liaising with members, suppliers and wider stakeholders in a professional, customer-focused manner.
f. Utilising digital tools and systems to maximise efficiency and ensure compliance.
g. Undertaking data analysis and collating management information accurately and within timescales.
h. Producing correspondence, tender documentation, and presentations to a high standard.
i. Communicating in a professional manner with diverse stakeholders in writing, by telephone and in-person.Training:You will undertake the following qualifications via hybrid training, taking you from a Level 4 qualification, right through to Level 6 MCIPS status:
Level 4 Commercial Procurement and Supply
CIPS Level 5 Advanced Diploma in Procurement and Supply
Level 6 Senior Procurement Supply Chain Professional
Procurement apprenticeship knowledge is delivered in person in Gateshead at the Northern Design Centre, Abbott's Hill, Gateshead NE8 3DF, with a possibility of some travel to Tees Valley for additional training. You will be provided with the support you need to travel effectively between Gateshead and the Tees Valley.
Upon successful completion of the apprenticeship, applicants will have the opportunity to apply for a NEPO Procurement Coordinator position and/or wider opportunities across the 12 North East local authorities (subject to recruitment processes).Training Outcome:
Possibility of progression to a permanent procurement role with NEPO at the end
Chance to apply for roles with local authorities
Employer Description:NEPO works in partnership with councils in the North East and Tees Valley to deliver a programme of strategic procurement that creates economic, social and environmental benefits for the communities we serve. We also work closely with the region’s supply base to boost competitive skills, signpost tendering opportunities and improve procurement processes. We’re very excited about our apprenticeship vacancy! This is the first year of our regional procurement apprenticeship programme, where we are working with the twelve local authorities across the region to nurture the procurement talent of the future. This means that as well as being part of the NEPO team, you’ll be part of a community of region-wide apprentices. Whilst the regional programme is new, nurturing talent isn’t new to us, so you’ll be in safe hands! Our programme recently received a Highly Commended Go Award for the impact and collaboration used to design the programme!
Based in modern offices at Gateshead’s Northern Design Centre, we offer a competitive apprenticeship salary, paid time to attend training, generous annual leave (28 days per year), and a local government pension. We also offer hybrid working with the opportunity to work from home following an induction period. We are committed to supporting you throughout your apprenticeship with a dedicated mentor, and additional training and development opportunities. Last but not least, our team are brilliant colleagues who will support you throughout your time at NEPO.Working Hours :37 hours per week, core hours between 9 am and 9 pm, with flexi-time available. Flexi-time must be taken around the requirements of business needs.Skills: Communication skills,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
At BCA, we pride ourselves on creating a supportive and developmental environment with a forward-thinking approach to education. We are committed to innovation, creativity, and ensuring every member of our community can thrive.
By joining us, you’ll be part of a successful organisation that values work-life balance, offers flexible working opportunities, and fosters a positive and purposeful working culture.
We are seeking a dedicated Learning Support Assistant to work closely with our Special Educational Needs Coordinator and Inclusion Manager.
In this role, you will provide essential support to students with Education, Health and Care Plans, enabling them to access learning, develop independence, and achieve their full potential. Support may take place within the classroom or in small group/1:1 settings, always under the guidance of teaching staff.
Duties will include:
Work under the direction of the SENCo to deliver tailored support and care programmes, ensuring students can fully engage in learning
Encourage independence and inclusion, supporting students across all aspects of Academy life
Provide targeted support on a 1:1 basis or in small groups to help students build confidence and understanding of the curriculum
Monitor attendance, progress, and outcomes for students with EHCPs, maintaining accurate and up-to-date records
Prepare and collate information to support assessments, reviews, and inspections
Specific vacancy requirements:
Experience working with young people between 16 and 23
Experience working with young people with additional needs
An interest in creative arts and sports
Actively promote equality and anti-racism at all times
Understand and appreciate the Academy's values and ethos
To comply with and promote the Academy’s safeguarding policies
GCSE Grade C/4 or above in maths and English or equivalent.
Experience of using Microsoft Office Suite
Have experience of working with students who have a range of Special Educational Needs (such as Autism, ADHD, Mental health issues)
Some understanding of the SEND Code of Practice 2014
Experience of using student databases
Training:
The successful candidate will obtain a Level 3 SEND Pathway Teaching Assistant Apprenticeship standard qualification
Training Outcome:
Potential full-time employment for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.
Working Hours :Monday, Tuesday and Thursday, 9.00am - 5.00pm. Wednesday and Friday, 9.00am - 2.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Plan and lead engaging activities - from fun group sessions (like arts & crafts, games, or gentle exercise classes) to one-on-one moments that reflect each resident’s interests
Empower independent living: encourage and help our residents to stay active and connected
Support residents to connect with their local community - for example, arranging outings, bringing in local volunteers/entertainers, or simply helping someone facetime with family
Champion choice - above all, enable our residents to live life on their own terms - whether it’s helping someone continue a beloved hobby or try something new, you listen to what matters to them and make it happen
You’ll be working in a single location as part of our Retirement Community team
(If you’ve been a Wellbeing Assistant, Activities Coordinator, Lifestyle Facilitator or have experience helping others live life to the fullest, we’d love to hear from you! This role goes by many names - what matters is your passion for people.)
Your rewards:
You deserve more than the basics. That’s why, alongside 25 days’ annual leave pro rata (rising to 30 with service, plus bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme matched up to 5%, we offer a package to help you thrive:
Growth and development – fully-funded training and ongoing development opportunities – we’ll help you gain new skills and achieve industry qualifications, opening doors to your future career
Inclusive culture and flexibility – work in an environment where everyone belongs – with flexible working options, a Youth Panel, and active staff networks (LGBTQ+ Network “PRISM”, Disability, Race Equality, and Parent network) to support you; we celebrate diversity and will make sure you can be your authentic self at work
Lifestyle perks – save money with exclusive retail discounts, a Cycle to Work scheme, and salary sacrifice options
Health and wellbeing support – enjoy free access to Aviva Digicare+ (virtual GP appointments) and confidential Employee Assistance Programme support for medical, financial, and legal advice, plus short-term counselling when you need it
Company-paid life insurance
Parental leave arrangements, paid volunteering days, and annual leave purchase scheme
Some rewards are subject to a qualifying period or other criteria – visit our website for more information
What your apprenticeship includes:
A mixture of face to face and skype/phone catch ups every 4 - 6 weeks to discuss feedback and progress
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with your Line Manager and apprenticeship Trainer
The chance to get Functional Skills in English and maths (if you don’t already have GCSE)
Training Outcome:
Move into a permanent contract as a Customer Supporter
Employer Description:We were set up more than 50 years ago and now provide housing and care in England and Scotland to more than a quarter of a million people. We exist to serve our customers and communities.
Our mission is to build affordable homes and sustainable communities where people choose to live.
We are a not-for-profit housing association, which means we don’t make profits for shareholders. Instead we invest all the income we make – every penny – into delivering on our social purpose.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Team working....Read more...
Within the team you will be designated certain areas of responsibility that will change dependant on the needs of the team, the business, and your own professional development.
You will also be completing a Business Administrator Level 3 apprenticeship with LMP alongside your role, details of which can be found here: https://lmp-group.co.uk/courses/business-operations-administrator-apprenticeship-level-3/
As an Assistant LA Funding Coordinator, you will work closely with the LA funding team, multiple internal stakeholders, as well as external Local Authority contacts to ensure the timely processing of data and administrative tasks such as:
Managing records in the Digital Apprenticeship Service
Completing Provider Return Forms relating to Local Authority learners
Completing RAG reports to a high level of detail in order to report progress to Local Authorities
Management of information regarding Local Authority relationships
Liaising with clients through email and phone to ensure application processes are completed correctly
Timely management of cohorts in the Digital Apprenticeship
Service following apprentices' First Day of Learning
And any further tasks that may arise within the Local Authority space
Responsibilities:
Respond to enquiries through various platforms including Zendesk, email, and phone calls
Ensure that enquiries are acknowledged and dealt with promptly, efficiently and courteously
Process data and administrative tasks for critical Local Authority partners
Liaise with tutors and apprentices to ensure Return to Learning meetings proceed in a timely manner
Support the delivery workforce as appropriate including liaising with tutors to resolve issues where appropriate
Work with colleagues to document and improve processes
Take ownership of and provide visibility into the progress towards KPIs
Role model values including working collaboratively, striving for excellence, working with integrity and undertaking continual learning
Adhere to Best Practice Network and Supporting Education’s policies and standards
About You:
Be reliable, hardworking and professional
Have proven customer service-related experience
Possess an excellent customer service manner, both written and spoken
Have the ability to organise, plan and prioritise time and tasks effectively
Work well under pressure with the ability to deal with issues as they arise
Be competent using MS Office and Teams
Demonstrate accuracy and attention to detail
A strong knowledge of GDPR practices
Highly numerate and literate
Creative, innovative and able to solve problems
Work Location: In person.Training:What You’ll Gain:
A Level 3 Business Administration Qualification
Valuable hands-on experience in a professional environment
Support and mentoring from experienced professionals
Online learning delivered by Best Practice Network
Training Outcome:Potential for permanent position. Employer Description:We share the desire of every practitioner that every child, regardless of their background, should benefit from an excellent education.In collaboration with our Delivery Partner Network, education professionals and the Department for Education, we design, develop and deliver high-quality CPD and qualifications to aspiring teachers, practising teachers, school leaders, early years practitioners, teaching assistants and SENCOs.
Be the best you can be and transform the lives of children and young people with our extensive suite of fully funded programmes and apprenticeships.Working Hours :Various shift patterns.
Generally, 5 day working week, working hours within Monday to Friday 8.00am to 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Centre Administration & Reception:
Act as the first point of contact for visitors, learners, staff, and external partners
Maintain a welcoming, professional reception and front-of-house environment
Answer telephone and email enquiries using professional phone etiquette
Maintain accurate records of centre activity, learner attendance, and daily operations
Support the organisation of meetings, events, and learner inductions
Ensure all information is handled securely in line with GDPR and safer working practices
Social Media and Digital Tasks:
Support the creation of approved social media content
Draft and schedule posts under supervision
Engage with audiences in a professional and appropriate manner
Follow brand guidelines, safeguarding and online safety policies
Monitor basic engagement such as likes, comments and shares
All social media activity will be supervised and aligned to organisational policies
Data Management & Compliance:
Maintain accurate learner records on internal systems in line with funding and awarding body requirements
Support preparation of data for audits, inspections, and internal quality reviews
Ensure compliance with organisational policies including safeguarding, health and safety, equality, and diversity
Contribute to continuous improvement by identifying opportunities to enhance administrative processes
Safeguarding & Safer Recruitment:
Follow the organisation’s Safeguarding and Child Protection Policy at all times
Promote a culture of safety, wellbeing, and professionalism across the centre
Be vigilant in identifying, recording, and reporting safeguarding concerns appropriately
Participate in safeguarding and Prevent training as required
Handle sensitive learner and staff information in line with safer recruitment principles
Professional Conduct & Boundaries:
The apprentice must maintain appropriate professional boundaries with learners at all times
The apprentice must not engage in informal, unsupervised, or inappropriate contact with learners, either in person or digitally
Friday home-study days do not permit learner contact unless explicitly authorised and supervised
Any concerns relating to conduct or safeguarding must be reported immediately in line with organisational policy
Training:The apprentice aims to work towards a Level 2 Business Administration Standard.
The apprenticeship will be delivered in partnership with an approved apprenticeship training provider, with End Point Assessment carried out by an independent End Point Assessment Organisation (EPAO), in line with national apprenticeship requirements.
The apprentice will complete off-the-job training as part of their apprenticeship
Learning will be aligned to the Knowledge, Skills and Behaviours of the Level 2 standard
Regular reviews will support progress, development and wellbeing
English and maths support will be provided where required
Training Outcome:After completing the Centre Administration Support Apprenticeship, learners can progress into further training or employment within business and digital support roles.
Level 3 Business Administration Apprenticeship:
This pathway builds on core administrative skills and can lead to roles such as Senior Administrator. Learners develop greater responsibility for systems, communication, and supporting organisational operations.
Level 3 Social Media Apprenticeship (or Digital Marketing pathway).
For those interested in marketing and communications, this route develops skills in content creation, managing social media platforms, analytics, and online engagement. It can lead to roles such as Social Media Assistant, Marketing Assistant, or Digital Content Coordinator.Employer Description:At Futures Changing, we make education inclusive, engaging, and tailored to every student—especially those who need it most.
Specialising in construction, wellbeing, and personal development, we provide hands-on training and real-world skills in a structured environment that builds confidence, independence, and career readiness.
Whether it’s term-time programs like Changing Futures, holiday initiatives like The Yard Projects, or commercial courses; we create meaningful opportunities for young people to thrive.Working Hours :Centre-Based Working - Monday - Thursday: 8.00am - 3.00pm. Location: On-site at the centre. Friday: Allocated for off-the-job training and structured self-study, undertaken from home. (term time only)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Welbro is looking to recruit an Assistant Estimator / Technical Coordinator to join our commercial team.This role is ideally suited to someone with some construction or technical experience who is looking to develop further within a specialist contractor environment.You will take an active role across:
Design coordinationMaterial procurementEstimating and tenderingWorking alongside experienced team members, you will be expected to contribute to projects while continuing to develop your technical and commercial skillset.
The role is primarily office-based, with regular site visits required.Training & ProgressionWelbro are committed to developing individuals within the business.This role offers:
Exposure to all stages of project deliveryMentoring from experienced commercial and technical staffDevelopment of estimating and design capabilityOpportunities to progress into, Estimator, Technical Manager or Commercial Manager
Further training or qualifications will be supported where appropriate. What we offer to you:
Employer Pension ContributionsDiscretionary, performance-based annual bonuses25 days annual leave (including 3 days compulsory holiday for Christmas shutdown) + bank holidaysTraining, development & progression opportunitiesFriendly and supportive working environment
What the Role InvolvesDesign & Technical Coordination
Undertaking site surveys and taking accurate dimensionsProducing and developing AutoCAD drawings for roofing and cladding systemsCoordinating design information between clients, consultants and site teamsIssuing drawings and revisions at key stages of projectsAssisting with compliance requirements for refurbishment works
Procurement
Producing material schedules from drawingsPlacing orders for materials and specialist servicesLiaising with suppliers to ensure correct specification and deliverySupporting site teams with material and programme requirements
Estimating & Tendering
Reviewing tender enquiries and project documentationCarrying out take-offs and quantity measurementObtaining quotations from subcontractors and suppliersAssisting with preparation of tenders and cost submissionsRaising RFIs with clients and design teams where requiredSupporting internal tender reviews and adjudications
What we require from youEssential
Previous experience in a construction, technical, or estimating roleStrong numerical ability and attention to detailProficiency in Microsoft Excel and general Office softwareAbility to read and interpret construction drawingsGood communication skills with both internal teams and external contactsOrganised with the ability to manage workload and deadlines
Desirable
Experience using AutoCADKnowledge of roofing and cladding systemsPrevious involvement in estimating or take-offsUnderstanding of refurbishment or industrial projects
The CompanyWelbro is a family-owned roofing and cladding specialist delivering refurbishment projects across Military, Industrial and Commercial sectors.Established in 2000, we have built a strong reputation for quality delivery, long-term relationships, and a practical, solutions-based approach to construction challenges.We are a close-knit team where individuals are given responsibility, supported in their development, and play a key role in delivering projects from concept through to completion.How to ApplyIf you are looking to take the next step in your construction career and develop within a specialist contractor, we would be keen to hear from you.To apply, please submit your CV. If shortlisted you will hear from Hiring People who may ask you to complete a short video interview. Please be sure to check your JUNK/SPAMPlease note:Welbro is an equal opportunities employer. We welcome applications from all suitably qualified candidates and will make reasonable adjustments where required.If you need adjustments to take part in the selection process, please let us know when you apply.Right to Work in the UK will be verified before employment commences. ....Read more...
(Portmouth) You’ll work closely with qualified dental professionals, gaining hands-on experience across all areas of dental nursing. From day one, you’ll be encouraged to build confidence, develop new skills, and work towards becoming a fully qualified Dental Nurse in a professional and welcoming private practice environment. This is a patient-facing role where enthusiasm, reliability, and a positive attitude are just as important as technical skills. If you enjoy helping others and want a career where no two days are the same, this could be the perfect starting point. Key Responsibilities:
As a Trainee Dental Nurse, you will:
Assist dentists and clinicians during a range of dental treatments and procedures
Ensure patients feel comfortable, informed, and reassured throughout their visit
Prepare treatment rooms and ensure all equipment and materials are ready for use
Clean, sterilise, and maintain instruments in line with infection control standards
Follow health, safety, and confidentiality policies at all times
Support patients with pre and post treatment guidance
Accurately update patient records using computer-based systems
Help manage appointment flow and support the smooth running of the practice
Assist with basic administrative duties as required
What We’re Looking For:
We believe the right attitude and mindset are key. You don’t need dental experience; we’re looking for someone who:
Has a positive, can-do approach and is eager to learn
Is genuinely interested in patient care and personal development
Is reliable, punctual, and takes pride in being professional
Enjoys working as part of a team and supporting others
Communicates clearly and confidently with both patients and colleagues
Can stay organised and manage multiple tasks in a busy environment
Has basic IT skills and is comfortable learning new systems
What We Offer
Full training and support towards a recognised Dental Nurse qualification
On-the-job learning alongside experienced dental professionals
A friendly, supportive, and professional team environment
A great opportunity to build long-term career progression within dentistry
Valuable experience in a high-quality private practice setting
Once you successfully complete your Dental Nurse Apprenticeship and become a qualified Dental Nurse, there are many exciting career pathways available within dentistry.
Depending on your interests, you could progress into areas such as:
Specialist dental nursing, including orthodontics, implants, sedation, or oral surgery
Dental Radiography with further training
Practice-based roles such as lead nurse or treatment coordinator
Further education in dental hygiene, dental therapy, or other healthcare roles
Training:Dental Nurse (Integrated) Level 3.Training Outcome:Advancing Within Dental Nursing:
Lead Dental Nurse: Take on more responsibilities by managing other dental nurses and overseeing practice operations
Practice Manager: Move into a management role, handling the day-to-day running of the dental practice
Specialisation Opportunities:
Orthodontic Nursing: Assist in orthodontic treatments, gaining expertise in appliances and aligners
Moving Into Clinical Roles:
Dental Hygienist or Therapist: With further qualifications, progress into roles focused on providing oral hygiene treatments or minor dental procedures
Extended Duties Dental Nurse: Gain additional skills such as fluoride application, impression taking, or assisting in sedation procedures
Transition to Education or Research:
Trainer or Assessor: Use your experience to teach and assess trainee dental nurses
Related Healthcare Careers
Specialist Healthcare Settings: Work in maxillofacial units, hospitals, or with oral surgeons
Broader Healthcare Roles: Transition into other areas of healthcare, leveraging transferable skills
Extended Skills:
Dental Radiography: Train to take radiographs, an essential skill in modern dental practices
Oral Health Promotion: Work with patients and communities to educate on oral hygiene and preventative care
Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Monday to Friday 8.30am - 6pmSkills: Attention to detail,Communication skills,Customer care skills,Initiative,Non judgemental,Organisation skills,Patience,Team working....Read more...
Responsibilities will be introduced progressively. With training and guidance and, you will build confidence in managing routine enquiries, maintaining business systems, coordinating course logistics and supporting agreed client follow-up and promotional activity.
Key Responsibilities:
Business Administration & Operations
Handle incoming calls for OFI, routing queries accurately
Monitor the OFI email inbox and respond to routine enquiries using agreed guidance, templates and escalation procedures
Maintain organised digital records and handle all information carefully and confidentially
As confidence and competence develop, act as the day-to-day point of contact for routine trainer and client coordination, with complex or sensitive matters referred to the Operations Manager
Track actions, deadlines and outstanding information, following up appropriately and escalating delays or risks promptly
Refer non-standard pricing, complaints, contractual questions, technical queries and sensitive client matters to the Operations Manager or appropriate colleague
Follow OFI and wider company procedures relating to data protection, confidentiality, equality, health and safety, complaints and responsible use of business systems
Assist with the organisation and delivery of wider Thrive4Life events
Provide input and support for Thrive4Life & OFI Social Media content creation
Business Knowledge & Development:
Through the apprenticeship and day-to-day role, you will develop practical experience in:
Professional telephone, email and client communication
Organising work, managing priorities and meeting service deadlines
Business systems, CRM records and responsible information handling
Training course coordination, trainer liaison and delegate administration
Quotation, booking, certificate and sales administration
working independently on routine responsibilities while using appropriate judgement and escalation
Collecting feedback, reviewing performance and improving administrative processes
Wider business activity including tenders, complaints procedures, finance handovers and client relationship management
Training:You’ll receive structured off-the-job training and mentoring, while building a portfolio of evidence from your real work. Modules include communication, IT skills, customer service, events, data mgmt, and business improvement. You will attend Kingston College for your off the job training.
What You’ll Gain:
Real responsibility from day one in a supportive small team
Skills in administration, experience with Excel, customer relationship manager (CRM) databases, Salesforce, Cliniko, Genie AI – CRM (with built in AI drivers), and other modern outreach tools
Exposure across the board from finance, sales, marketing, and delivery, giving you well-rounded working business experience. Insight into the fast-paced health, safety, and wellbeing industries
A nationally recognised apprenticeship qualification
Strong career prospects in business administration, operations, or data management
Our apprentices will receive direct, hands-on training from their line managers (the Growth Manager and Data Scientist), as well as ongoing support and mentoring from senior management and other members of the team. Training will be practical, structured, and embedded in daily tasks, ensuring skills are developed in real time
We will also encourage knowledge-sharing across the business, so the apprentice gains a broad understanding of operations, marketing, events, client care, and data management
The apprentice will work closely with colleagues in a friendly, supportive team environment where guidance and feedback are always available
Training Outcome:
This apprenticeship offers a launchpad into business administration, operations, and corporate health. Graduates can advance within Thrive4Life or OFI into roles such as Business Administrator, Client Relationship Executive, or Marketing & Events Coordinator
The skills gained, including administration, client service, and data management, are valued in all sectors. This foundation prepares candidates for various careers or senior roles
Employer Description:Thrive4Life is a dynamic corporate health & wellbeing company delivering workplace wellbeing programmes, clinical services, and health promotion. Our flagship Thrive4Life Wellbeing Centre in the iconic Lloyd’s Building (EC3, London) offers physiotherapy, osteopathy, massage, podiatry, Pilates, and health awareness events.
We also run an acclaimed Talks Programme, providing streamed and in-person sessions led by medical professionals, surgeons, psychologists, nutritionists, and other health specialists. These talks educate and inspire staff on vital topics such as mental health, cancer prevention, stress management, nutrition, and healthy ageing.
Our sister company, Osteopaths for Industry (OFI), has delivered health & safety training nationwide for over 35 years, specialising in manual handling, people handling, DSE training, and risk management. Together, Thrive4Life and OFI sit at the forefront of workplace health and wellbeing.
What sets us apart?
Clinically led expertise across a wide range of disciplines, ensuring everything we deliver is evidence-based and impactful.
High-profile clients including Buckingham Palace, the BBC, City of London Corporation and leading city insurance companies such as Tysers and Chubb.
Innovation and growth, with a new website and AI-powered CRM platform launching.
Exposure to London City culture alongside a supportive small office environment in Esher.
Wide-ranging experience across finance, sales, marketing, events, delivery, and data.
A meaningful mission: to help save lives and improve quality of life through education and awareness.
Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Attention to detail,IT skills,Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Creative,Logical,Initiative,Team working....Read more...