Key Responsibilities:
Posting all purchase invoices to the bought ledger
Reconciling supplier statements
Addressing financial queries from suppliers, including telephone inquiries
Preparing and issuing cheques and bank transfer payments as required
Posting payments received daily and reconciling to customer accounts
Handling all VAT-related tasks, preparing returns, and other government statistics
Maintaining the asset register, calculating depreciation charges, and recording and reconciling all fixed assets and values,
Performing banking and bank account reconciliation,
Preparing and posting all pre-payments and accruals at month-end
Assisting with month-end and year-end processes as required
Compiling and reporting monthly Intrastat statistics for HM Customs and Excise
Maintaining accurate and up-to-date financial records
Assisting in the preparation of financial reports and statements,
Providing administrative support to the finance department as needed
Training:Assistant Accountant Level 3 Apprenticeship Standard:
Remote delivery training with Strode College using a mix of Video online learning and remote campus training with the tutor
Learning with your employer and any courses they offer
Training Outcome:
Completing an apprenticeship in finance not only equips you with essential skills but also opens doors to various career paths within the company
Employer Description:Valmiera Glass Group is one of the leading glass fibre manufacturers in Europe, with 60 years of experience in the production of glass fibre. VALMIERA GLASS GROUP's core business areas are glass fibre research, glass fibre product development, production, and trade.As a major international producer of glass fibre fabrics for many technical applications, VALMIERA GLASS GROUP operates a quality control system that fulfils strict international requirements for a variety of industrial markets including composites, thermal and technical insulation, and construction industries. VALMIERA GLASS GROUP products benefit from innovative production and application technology plus the most up-to-date manufacturing facilities.Working Hours :Flexitime hours are offered from 6am to 8pm, any hours outside of this timeframe will need prior approval.
Core hours: Monday to Thursday from 10.00am to 3.00pm and Friday 10.00am to 12.30 pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills....Read more...
Support with the setting up of lessons and support the technician and technical trainer and/or lecturer
Assist experienced technicians in maintaining workshop equipment and tools.
Adhere to strict safety protocols and wear appropriate personal protective equipment (PPE)
Collaborate with engineers, technicians, and other team members.
Perform routine maintenance tasks on machinery and equipment.
Support the setting up of laboratories and workshop space
Work independently on set tasks to support the running of the workshop and practical spaces
Support the technician with risk assessments and maintaining high health and safety expectations
Participate in training sessions to develop skills in equipment operation and maintenance procedures
Work with the technician to support with cleaning, repairing, and restocking returned equipment
Training:Day release, 1 day per week, at the Advanced Technology Centre, Olive Grove, Sheffield College. Training Outcome:Potential full time employment subject to satisfactory completion of the apprneticeship and role availability. Employer Description:Our Advanced Technology Centre is The Sheffield College’s home of engineering, motor vehicle, gas fitting and plumbing, just a five minute walk down the road from our City Campus.Working Hours :Monday to Friday start and finish to be agreed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Manually Weld Tubes and Pipes to a high standard.
Set, Test and Monitor Key Welding Parameters
Accommodate changing orientation as the Weld progresses
Comply with appropriate Health and Safety
Training:The Engineering College, Monks Ferry, Birkenhead, CH41 5LH.
1 day per week at college on a day release programme.Training Outcome:OWS have a history of apprentices growing within the business and developing their skills further.Employer Description:Here at OWS, we pride ourselves on more than just precision welding and cutting-edge engineering solutions. We’re dedicated to building lasting relationships with our customers. Our service isn’t just about providing technical support; it’s about understanding your unique needs and delivering tailored solutions that exceed your expectations.Working Hours :Between 8am - 4-30pm Monday to Thursday. 8am – 2pm Friday.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Team working,Initiative,Patience....Read more...
Being the first point of contact for any external customers or clients
Providing technical support in relation to IT and software systems
Troubleshooting based on client queries
Developing business knowledge and understanding the software used
Explaining use of systems to clients and responding to enquiries in a fast and efficient manner
Training Outcome:
Full time job/Wage increase/Further training on successful completion
Employer Description:As an apprentice, South West Apprenticeship Company Limited, the Flexi Job Agency (FJA) will employ the successful candidate on behalf of this employer. 99% of our apprentices gain full-time employment with their host organisation after completing their apprenticeship or they have progressed onto higher qualifications. The experience and knowledge you gain, plus the relationships you develop, make it easier to progress quickly.Working Hours :Monday - Friday, 9.00am - 5.00pm with 1 hour unpaid lunch.Skills: Communication skills,IT skills,Organisation skills,Reliability,Enthusiastic....Read more...
Assist staff with 1st line technical support issues through our service desk, over the phone, or in person
Follow documented processes and procedures from our internal knowledge base to ensure consistent support
Install, configure, and upgrade hardware and software to keep systems running efficiently
Document interactions and resolutions on our service desk to maintain a seamless support experience
Maintain an up-to-date inventory of IT hardware and software to ensure resource availability
Provide remote support for users in locations across multiple time zones, ensuring continuity of service
Collaborate with other members of the IT Team to deliver projects and tasks, while regularly reporting on progress
Training:Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:IT assistant/specialist.Employer Description:Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better.
Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.Working Hours :37.5 hours.
Monday to Friday.
Hybrid - Tuesday, Wednesday and Thursday in our Nottingham office.
Shifts tbc.Skills: IT skills,Attention to detail,Problem solving skills,Team working....Read more...
Write efficient and maintainable code using best practices for website development, in line with company coding standards.
Work with other programmers and designers to create websites which match the agreed client expectations.
Communicate with colleagues to gather and refine requirements while delivering projects within agreed timelines.
Have a proactive attitude to research and documentation to gain the knowledge to complete a task.
Create and maintain documentation for developed solutions.
Improve and maintain existing projects.
Training Outcome:The opportuninty to progress into a permenant position.Employer Description:Twilo Creative is a Website Design, Development and Digital Marketing agency based in Leeds. We are looking to appoint an Apprentice Website Developer to support our team in creating exciting and functional websites and applications. The applicant will complete a Level 4 Software Developer apprenticeship while gaining experience working on real projects.Working Hours :9-5 and Work from Home on Wednesdays. Shifts TBC.Skills: Communication skills,Problem solving skills,Team working,Willingness to learn,Proactive approach,Written communication skills,Collaborative skills,Conveying ideas,Articulating technical concept,Love for technology....Read more...
Order processing, including packing and posting
Inventory management, monitoring stock levels and inventory checks
Office and warehouse administration
Sales and customer outreach
Cold calling new customers
Following up calls to existing customers
Sales reporting to track activities
Training:Business Administrator Level 3.
The apprenticeship training takes place remotely online and requires no travel to a college. Training Outcome:The majority of our apprentices are offered full-time roles upon the successful completion of their apprenticeship.Employer Description:For 30 years, Ram Peripherals has built strong partnerships with numerous suppliers and end-users worldwide. We deliver comprehensive hardware solutions, offering expert advice on machine selection, ordering, installation, routine servicing and maintenance, technical support, and troubleshooting. Our promise: Best quality at a fair price.Working Hours :Monday to Friday 08:30 - 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Good time management,Flexibility....Read more...
Working in a busy warehouse that supplies car parts to the motor industry.
Responsibilities will include:
Taking deliveries
Checking for damaged/missing items
Storing goods
Moving stock by various methods
Picking/packing orders
Loading goods for dispatch
Maintaining stock records and housekeeping
Training:
Level 2 Supply Chain Warehouse Operative Apprenticeship Standard
Support with English and maths if required
End Point Assessment
Work based learning
Training Outcome:A full-time position may be available upon satisfactory completion of apprenticeship.Employer Description:A to Z Auto Parts is a leading distributor of quality automotive parts and accessories. We stock more than 50,000 part numbers featuring some of the best-known brands in the industry. Our relationship with our clients is paramount. To maintain our high standards, we offer a fast and efficient delivery service and have an experienced technical support team on standby for any queries. We pride ourselves on being a leader within our field and endeavor to offer a service second to none.Working Hours :Monday to Saturday (Day off in the week) 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Physical fitness....Read more...
The Supply Chain Function is responsible for co-ordinating demand, buying products, managing suppliers and ensuring our inventory is safely stored and maintained. Whether you will be raising purchase orders for multi-million pound contracts, reviewing supplier risk & intelligence portfolios or developing creative storage solutions, you will have a direct responsibility for helping shape the future of our Supply Chain.
During this varied two-year Supply Chain Advanced Apprenticeship programme you will have the opportunity to work in a fast paced environment on business critical projects. At every opportunity, you will help us deliver a sustainable and ethical Supply Chain. Working alongside our experts, you will help us deliver the right product, at the right time for the right price, all whilst ensuring our Supply Chain promotes diversity and creativity.
After each six-month placement, you will rotate to a different part of our Supply Chain Function ensuring you have a varied, challenging and exciting experience. For each placement you undertake, you will develop a different set of practical and technical skills. These will be delivered as on the job training in a variety of teams. On top of this, you will join a large community of other Apprentices within the function and study towards a Level 3 Business Administrator qualification. This will be delivered in house and run in parallel with your placements.
The qualification will provide you a broad technical understanding of organisations and wider business environments. Whilst the placements will develop your practical Procurement and Supply expertise, inspiring you to think about how we can do things differently. BAE Systems are committed to your personal development, as such, there will be plenty of opportunities to get involved with additional relevant training, coaching and activities to enrich your experience whilst on scheme and beyond.Training:
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Training Outcome:
Approximately 95% of apprentices choose to stay on with us. As a global business there are a world of opportunities – whether you decide to stay in the UK, or explore an overseas role.
Employer Description:At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 people in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security, and keep critical information and infrastructure secure.Working Hours :Shifts to be confirmed.Skills: Communication skills,Organisation skills,Team working....Read more...
On joining, you will be assigned to start in one of the following roles. As your career progresses, there will be opportunity to rotate across these roles to support with your development of a broad set of skills and exposure to different parts of the business.
Programme Management Office (PMO) Project Analyst - Working alongside one or more Project Manager(s), delivering the monitoring, control, and management of project finances, resource capacity planning and utilization, on and offboarding, risks and issues, change management, and project planning.
Service Analyst – You will be working within a Service team, focusing on the performance and achievement of Service Level Agreement’s for Services into the client. This includes the management and trending of incident, problems, changes, and continual improvements, whilst driving compliance, and collaborating with technical teams to deliver the agreed availability, performance, and obligations of the Services.
Business Operation Analyst (BOA) - Supporting the day-to-day operational activities of our business, including finances, communications plan, calendar and mailbox management and resource planning. You will have opportunity to work with leadership teams across the business.
Training:Chartered manager (degree) level 6 (Degree with honours) apprenticeship.
You will be required to attend Sheffield Hallam University on a series of study blocks.
The degree award is BA (Hons) Professional Practice in Management.Training Outcome:In addition to your degree apprenticeship, you will receive role-based training and coaching to ensure technical growth that kickstarts your career and sets you up for #GetTheFutureYouWant at Capgemini. You will also be offered the opportunity to train towards professional certification.
If you are seeking an exciting and fulfilling challenge in a public sector environment that delivers real impact to society, allows you to be part of a high performing and motivated team and offers a large scope for progression, then this is the opportunity for you. Are you ready to #GetTheFutureYouWant? Employer Description:Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of nearly 350,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. Get the Future You WantWorking Hours :Monday to Friday, shifts to be confirmedSkills: Communication skills,IT skills,Problem solving skills,Team working....Read more...
The Supply Chain Function is responsible for coordinating demand, buying products, managing suppliers and ensuring our inventory is safely stored and maintained. Whether you will be raising purchase orders for multi-million pound contracts, reviewing supplier risk & intelligence portfolios or developing creative storage solutions, you will have a direct responsibility for helping shape the future of our Supply Chain.
During this varied two-year Supply Chain Advanced Apprenticeship programme you will have the opportunity to work in a fast paced environment on business critical projects. At every opportunity, you will help us deliver a sustainable and ethical Supply Chain. Working alongside our experts, you will help us deliver the right product, at the right time for the right price, all whilst ensuring our Supply Chain promotes diversity and creativity.
After each six-month placement, you will rotate to a different part of our Supply Chain Function ensuring you have a varied, challenging and exciting experience. For each placement you undertake, you will develop a different set of practical and technical skills. These will be delivered as on the job training in a variety of teams. On top of this, you will join a large community of other Apprentices within the function and study towards a Level 3 Business Administrator qualification. This will be delivered in house and run in parallel with your placements.
The qualification will provide you a broad technical understanding of organisations and wider business environments. Whilst the placements will develop your practical Procurement and Supply expertise, inspiring you to think about how we can do things differently. BAE Systems are committed to your personal development, as such, there will be plenty of opportunities to get involved with additional relevant training, coaching and activities to enrich your experience whilst on scheme and beyond. Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Approximately 95% of apprentices choose to stay on with us. As a global business there are a world of opportunities – whether you decide to stay in the UK, or explore an overseas role.Employer Description:At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 people in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security, and keep critical information and infrastructure secure.Working Hours :Shifts to be confirmed.Skills: Communication skills,Organisation skills,Team working....Read more...
The successful candidate will be working within the technical services side of our business; Testing, configuring and fault-finding on a huge range of technology-related hardware. Ideal candidate should have some basic knowledge and more importantly a keen interest in laptops, desktop PC’s, Apple hardware and server technologies
Typical roles and responsibilities include:
Desktop PC and laptop software builds and imaging
Testing and fault finding of various IT and audio-visual hardware
Providing hard drive/solid state disks erasure and destruction techniques and processes
Erasing and configuring network infrastructure hardware
Auditing and logging IT and audio-visual hardware
Maintaining stocks of equipment
Following in-house procedures from start to finish
Training:
Level 3 Information Communications Technician Apprenticeship qualification
Functional Skills in maths and English, if required
Blended on/off the job training and location to be confirmed
Training Outcome:
Full-time employment is expected once the apprenticeship is complete
Further training opportunities with Higher Level Apprenticeships are also available
Employer Description:Our company has focused on building a team of IT specialists and experienced support technicians to provide effective support, both internally and externally.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
· Reporting and extracting data through Xero
· Analysing reports, losses, productivity and financial gain through Xero
· Reporting and utilising excel through techniques such as pivot tables, filters, averages etc
· Support the business through inputting and analysing data
· Communicating finding internally and externally
Full training and support will be provided by your workplace mentor and from the Baltic team.Training:https://www.balticapprenticeships.com/programmes/data-and-business-insights/?apprentice=1Training Outcome:
Potential for a full time job role upon completion
Employer Description:Join Gardner Systems as a Level 3 Data Apprentice and kick-start your career in data analytics within a dynamic and supportive environment. In this role, you’ll gain hands-on experience working with data management, analysis, and reporting tools, contributing directly to data-driven decision-making across various projects. This apprenticeship is designed to develop your technical skills in data collection, cleansing, and visualisation, while providing a solid foundation in analytical methodologies. If you're passionate about uncovering insights from data and eager to develop your skills within a collaborative team, we encourage you to apply.Working Hours :Monday - Friday - 9am - 5:30pmSkills: Attention to detail,Organisation skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Within the role you will provide first contact point support and assistance on all aspects of Business As Usual (BAU) IT business systems, applications and hardware used by Housing 21 to all levels of users across the organisation.
You will deliver remote support services to all business users within SLA, as well as provide telephone and on-line channel customer response service, triage, ticket creation/classification and resolution.
To deal with service issues and requests, aiming to resolve tickets during first contact where possible.
To pass incidents/requests to the Senior IT Service Desk Operators where further technical services are required to deliver a prompt resolution.Training:
Level 3 Information Communications Technician Apprenticeship
Training will be delivered online
Training Outcome:
Upon completion of the apprenticeship you will be able to apply for roles within Housing 21
Employer Description:Housing 21 is a leading, not for profit provider of Extra Care and Retirement Living for older people of modest means. We operate in 240 local authority areas, managing over 23,300 properties and providing over 48,000 hours of social care each week.
We are committed to providing a modern, forward thinking 21st century service. We strive for continuous improvement and innovation in all that we do.Working Hours :Monday - Friday with alternate shifts 8 AM - 4 PM and 9 AM - 5 PMSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills....Read more...
The successful candidate will be working within the technical services side of our business; Testing, configuring and fault-finding on a huge range of technology-related hardware. Ideal candidate should have some basic knowledge and more importantly a keen interest in laptops, desktop PC’s, Apple hardware and server technologies
Typical roles and responsibilities include:
Desktop PC and laptop software builds and imaging
Testing and fault finding of various IT and audio-visual hardware
Providing hard drive/solid state disks erasure and destruction techniques and processes
Erasing and configuring network infrastructure hardware
Auditing and logging IT and audio-visual hardware
Maintaining stocks of equipment
Following in-house procedures from start to finish
Training:
Level 3 Information Communications Technician Apprenticeship qualification
Functional Skills in maths and English, if required
Blended on/off the job training and location to be confirmed
Training Outcome:
Full-time employment is expected once the apprenticeship is complete
Further training opportunities with Higher Level Apprenticeships are also available
Employer Description:Our company has focused on building a team of IT specialists and experienced support technicians to provide effective support, both internally and externally.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
Modify and Maintain Pipe Systems
Secure Pipes to structures with brackets
Test Pipe Systems for leaks using pressure gauge kits
Complying with Health and Safety
Measure,cut,thread and ben pipes
Training:Engineering Construction Pipefitter Level 3 (A level) Apprenticeship Standard:
The Engineering College, Monks Ferry, Birkenhead, CH41 5LH
1 Day per week Day Release Programme
As part of your day release programme you will completed Practical and Theory
Training Outcome:
OWS have a history of apprentices growing within the business and developing their skills further
Employer Description:Here at OWS, we pride ourselves on more than just precision welding and cutting-edge engineering solutions. We’re dedicated to building lasting relationships with our customers. Our service isn’t just about providing technical support; it’s about understanding your unique needs and delivering tailored solutions that exceed your expectations.Working Hours :Monday - Thursday, 8.00am - 4.30pm and Friday, 8.00am - 2.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Team working,Initiative....Read more...
Any IT industry experience would be beneficial but not compulsory
Key skills will be excellent verbal and written communication when engaging with our customers
Time management and organisation skills are important.
Looking for someone who is confident and willing to learn. The first year of the apprenticeship will be learning how RTS work and shadowing the director on all sales meetings
The ideal candidate does not need any experience prior but a good level of customer service, organisation and admin skills
Training:
IT Technical Salesperson Level 3 Apprenticeship Standard
Training Outcome:
Full time progression
Employer Description:Our Client, was founded with one clear goal “to provide a high-quality service to clients without all the technobabble” since that time the business has gone from strength to strength, delivering IT Services and IT Support that truly meet the requirements of clients. Due to expansion, they are hiring a new Apprentice to join them as a Sales Co-Ordinator.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Problem solving skills,Administrative skills....Read more...
Duties:
Sales Analysis:
To investigate historic sales results and forecasts within the Brother ERP systems, providing analysis in Excel to Labelling
Management including:
Mass deal coordination and monitoring price support
Pan European customer sales analysis
Product development sales analysis
Production and stock analysis
Price monitoring and preparing price structures
Key Performance Indicator reporting:
Establish KPI reports for Local offices and Labelling Management to monitor and drive relevant behaviour in key strategic areas
Budgeting:
To support the budget process through Quarterly supplies forecast support, preparing and updating Target sheets, uploading data to SAP and performing data validation checks and investigation
Promotion Analysis:
Prepare and update monthly sales reporting in Excel and price support administration
Supplies Sales Analysis:
To monitor Brother and 3rd party supplies sales and print volume trends through market data and App logs providing analysis to Labelling Management
Office Admin:
Assisting with meeting organisation, maintaining internal price sheets and general department admin support
As well as:
Collecting and analysing relevant market data to inform the organization’s marketing strategy
Market data includes customer, company, competitor, industry and stakeholder analyses
Analyzing and synthesising information to understand issues, identify options, and support sound decision making
Understanding and applying organisational sales process effectively
Using data and information to set price
Training:Why choose our Data Analyst including Power BI apprenticeship?
QA's Data Analyst including Power BI Level 4 apprenticeship develops the skills needed to collect, organise and study data to provide valuable business insight.
The principles of data analytics are being applied across just about every industry. Using past-event data, analysts are making important insight-based business decisions and driving customer value across every team and function, including operations, finance, sales and marketing. At QA we have deep-rooted expertise in Data, Analytics and AI. Our solutions transform the way that individuals use data and enable organisations to make more data-driven business decisions.
QA's Data Analyst including Power BI Level 4 apprenticeship programme enables your organisation to:
Build the skills and capabilities you need throughout your organisation to analyse, interrogate and present technical data, providing informed and valuable business insights to a range of stakeholders
Upskill or reskill your existing workforce with data skills and create analysts for the modern day workplace
Recruit and harness a new talent pathway: QA can help you cost-effectively recruit diverse, ambitious talent into your business and help you build a pipeline of data literacy talents
Delivered by industry experts with real-world experience, the programme’s content has been designed around real-life skills and includes the additional Analyst Data with Microsoft Power BI module. The technical content aligns to and is relevant to employers and the market
Upon successful completion, learners will be awarded the Data Analyst including Power BI Level 4 apprenticeship
Tools and technologies learned: Learners will learn to use R programming language, Python, Microsoft SQL Azure and Excel.Training Outcome:90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.Employer Description:Brother International Europe (BIE) is the European hosting company for Brother in Europe, based in Manchester, UK and part of the global Brother Group. Since the 1950s Brother has built a strong presence in Europe. BIE has sales offices or representatives in 23 European countries, a central sewing machine HQ for Europe based in Germany, and production facilities in the UK and Slovakia, with a workforce of over 1,300 people.Working Hours :All details will be confirmed upon interview.Skills: Communication skills,IT skills,Attention to detail,Presentation skills,Administrative skills,Analytical skills,Team working,Non judgemental,Patience,Have the ability to:,Manipulate large data sets,Create visualisations,Excel skills / experience....Read more...
Answering inbound calls within an agreed answer time
Log all customer issues, queries, and requests into the ticket management system
Provide server, Network, and Desktop Technical Support, diagnosing customer issues, and providing a high level of first-time fix
To action Hardware configurations and software installations
Manage and work with internal and customer SLAs, escalating any concerns
Create and maintain customer-specific infrastructure documentation.
End-to-end ownership of problem resolution
Managing client expectations through clear communications
Undertake all other reasonable requests
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:This apprenticeship provides the skills, qualifications and experience you need to immerse yourself in an exciting, fast-moving industry and become an effective IT Support apprentice.Employer Description:We’ve been delivering award-winning IT Support and Managed IT Services since 2002, partnering up with industry leading providers such as Datto, Mimecast, Webroot and Gam, to name a few. We’ve also racked up many awards and accreditations from the IT industry’s best vendors. We pride ourselves on providing services and solutions that work for our clients and help grow their business.Working Hours :Monday – Friday, 9am-5.30pmSkills: Communication skills,Attention to detail,Analytical skills,Team working,Initiative....Read more...
Answering inbound calls within an agreed answer time
Log all customer issues, queries, and requests into the ticket management system
Provide server, network, and desktop technical support, diagnosing customer issues, and providing a high level of first-time fix
To action hardware configurations and software installations
Manage and work with internal and customer SLAs, escalating any concerns
Create and maintain customer-specific infrastructure documentation.
End-to-end ownership of problem resolution
Managing client expectations through clear communications
Undertake all other reasonable requests
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:This apprenticeship provides the skills, qualifications and experience you need to immerse yourself in an exciting, fast-moving industry and become an effective IT Support apprentice.Employer Description:Mirus IT (part of the Advania Group) have been providing their clients with comprehensive IT Support and technology solutions, including cloud services, managed print, telephony, Office 365 applications, cyber security and data recovery, and more, since 2002.Working Hours :Monday – Friday, 9am-5.30pm.Skills: Communication skills,Organisation skills,Analytical skills,Team working,Initiative....Read more...
The apprentice will be placed in a business that provides critical national infrastructure to thousands of key companies and organisations around the world.
Key interactions and systems/technologies used:
Researching, designing, implementing software
Identifying and developing improvements in existing software
Writing and implementing efficient, reliable code
Determining operational practicality
Developing quality assurance procedures
Deploying software tools, processes and metrics
Effective testing and peer reviewing especially before deployments
Working closely with other developers to share techniques, standards and best practices
On top of the above, the individual will learn working practices and how to function in a lean business where prioritisation is key.Training:Types of training offered at (AQ) Limited covers both tacit and explicit knowledge, as we understand that this needs to be gained through experience as well as taught.
Onboarding: The apprentice will be introduced to essential industry standards, including ISO 27001, GDPR, and key compliance and security protocols. Training will cover phishing awareness, physical access policies, and other critical security measures.
Buddy System: Each apprentice will be paired with an experienced developer who will provide specialised training and mentorship, offering insights into daily tasks and best practices. This supported relationship will allow the apprentice to get hands-on experience safely.
Technical Training (by team): Skilled team members will be readily available to support and guide the apprentice in developing specific technical skills as they progress. Huddles and other team meetings will also be advantageous opportunities to learn from.
Product Training: The apprentice will work closely with the product team to learn about the company’s offerings and how customers use them. This foundational knowledge will provide crucial context for backend development tasks and contribute to a well-rounded understanding of project goals.
At the end of the apprenticeship the individual will receive a diploma in software development and may receive a job offer.
Training will be completed in a mixture of locations, either on-site at Salem Chapel in Leeds or remotely from the individual’s secure location of choice. Training Outcome:Following the apprenticeship there is a possibility of a full-time position within aql. There may also be a choice to specialise in an area of interest that has developed. aql is also supportive of individual growth via the apprenticeship route. Employer Description:Telecoms & technology companyWorking Hours :8:50am - 5:10pm, Monday to Friday.
1 hours lunch break is available.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Experience with AI,Experience with IoT....Read more...
Duties & Responsibilities:
Identifying threats: Identifying potential threats to an organization's data, networks, and computer systems (Cyber security Risk assessments)
Developing security policies: Creating and implementing security policies and procedures that account for legal, regulatory, and operational requirements (achieving ISO 27001, DORA compliance Cyber essentials)
Monitoring compliance: Ensuring that policies are being followed
Responding to security breaches: Investigating and responding to security breaches in real-time
Conducting risk assessments: Performing periodic risk assessments and penetration tests
Developing best practices: Developing and promoting best practices for information security
Providing technical advice: Providing technical advice to clients or training employees on security awareness
Preparing reports: Preparing reports for clients and making recommendations for solutions
Managing third parties: Identifying and ranking third parties that pose a risk to the organization
Code delivery: Develop programme code/scripts for Aqua Infrastructure
Training:Why choose our Cyber Security Risk Analyst Level 4 apprenticeship?The Cyber Security Risk Analyst apprenticeship builds and apply an understanding of cyber security to protect your organisation, systems, information, personal data and people from attacks and unauthorised access. QA's exclusive partnership with Circadence Corporation, the pioneer of the hands-on gamified learning platform Project Ares®, allows us to uniquely incorporate hands-on scenario training into our cyber security apprenticeships. The Project Ares platform offers a totally immersive experience, using automated features to support skills adoption with an in-game advisor, Athena, who advises our players through scenario-based challenges. The platform scenarios replicate the unpredictability and escalating levels of complexity that cyberattacks can present. It drives high levels of engagement through leaderboards and badges, elements used widely in the gaming world.
QA’s Cyber Security Risk Analyst Level 4 apprenticeship programme enables the apprentice to:
Develop problem-solving and critical thinking skills in a safe, but realistic environment
Apply all of the acquired skills throughout the programme, with added scoring of players and opponent actions with replay for object assessment
Take part in hands-on training and active-learning models that increase retention rates by 75% so that cyber apprentices can prepare for real-world challenges
Support an organisation's formal security governance, regulatory and compliance (GRC) and interact with risk assessments and risk mitigations
Tools and technologies learned
Apprentices will learn to use: Project Ares, Python, Microsoft Azure, Microsoft PowerShell, Linux and AWS.Training Outcome:90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.
Company Benefits:
Private Health Care
Company Mobile
Occasional International Travel
Paid Training & Development
Salary Sacrifice Scheme for cyclists and car users (Qualification period for the car scheme)
Company Pension
Employer Description:Aqua Global was founded in 1983 in London. 40+ years later, Aqua have supported clients in 28 countries around the world, specialising in providing message automation within the areas of payments, treasury, trade finance and statement processing.Working Hours :All details will be confirmed upon interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Non judgemental,Experience with Cyber Security....Read more...
Log and resolve client issues
Visit clients onsite to carry out range of IT support
Provide technical support to clients and enable them to make full use of the services they offer
Record and resolve faults wherever possible
Undertake minor repairs to computers and accessories as appropriate
Install new computer equipment and services, software, hardware and upgrades
Person specification:
Our client is looking for a dynamic, enthusiastic and customer focused individual with a passion for IT, to work in a well-established, vibrant company offering opportunities for growth and development
A degree of knowledge of desktop operating systems (Windows 7/8/10/11).
Knowledge of MS Office and Microsoft365
Some hardware, software, printing, and networking troubleshooting skills would be an advantage, but not essential
Good interpersonal skills and to be able to organise yourself and your time effectively
A ‘can-do’ attitude and be willing to work as part of a team
A full driving license and your own transport
Training:
Level 3 Information Communication Technician Apprentice
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:
Possible full time permanent position upon completion of the apprenticeship
Employer Description:An education-focused IT support provider with an aim to encourage teaching and learning through the confident use of technology. They provide a wide range of IT Support and Services for local schools.
The role is for an Apprentice Onsite Support Technician, based in one of their secondary schools.Working Hours :Monday - Friday between 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Support the marketing department with all digital marketing and administrative tasks
Achieve positive working relationships by developing good communication skills between the internal departments, using multiple forms of communication including emails, phone calls and face to face
Provide support to the digital marketing activities in areas such as data input, social media and digital reporting, social media activity, copywriting, email marketing and website updates
Support the team in all day-to-day marketing tasks such as ordering print, organising events and general administrative tasks
Be a team player, willing to support the entire team whilst learning new marketing skills and processes
Keep up to date on current marketing communications best practices, making recommendations for our own marketing communications where appropriate
You will work alongside our experienced team to support various campaigns and develop digital content.
Training:The structured part of your apprenticeship training will be provided by Wise Origin College. We are a specialist technical IT & Digital training provider.
You will also learn on-the-job, working alongside experienced colleagues.
Level 3 Multi-Channel Marketer Standard.Training Outcome:Ongoing career development and progression opportunities upon successful completion of the apprenticeship.Employer Description:A rich history with a firm focus on the future
Forged for over two decades and steeped in technology, the group has grown sustainably through an astute combination of organic growth and strategic acquisitions. We are proud of our heritage and that we are part of the fantastic history and indeed the future of British manufacturing, engineering and retailing.
However, we are far from complacent and with a culture of continuous innovation running throughout our businesses, we look forward, not back, to creating products, solutions and services that we are proud to offer to our customers in the UK and across the globe.Working Hours :10am - 4pm, Monday - Friday.Skills: Communication skills,Attention to detail,Organisation skills,Presentation skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
This exciting apprenticeship will give you the following:
Skills and knowledge to become a highly specialised electronics engineer within the Services Competency Centre.
The apprenticeship programme will provide a strong understanding and working knowledge of the products and equipment that we support from the design stage through to production, integration, test, and repairs.
An integral part of being a Product Support Engineer is to collaborate with the other engineering functions, such as Systems, Software, Hardware, etc. so that we can deliver the best solutions for our customers.
Training:For this apprenticeship you will be enrolled onto the Level 6 Applied Professional Engineering Degree Apprenticeship at Warwick University over a 48 month duration. You will attend lectures on campus for six one week blocks per academic year and will also be given Friday to focus on your studies each week. The rest of the time you will be working within the Services function of the Thales UK business, applying your academic learning into a real life context. You will follow the Electrical/Electronics Technical Support Apprenticeship standard.Training Outcome:
A permanent position within Thales
Employer Description:Together, we create the ingenious technological systems and innovations that impact and improve people's lives every single day. Even if you haven't heard the name Thales before, you've definitely benefited from our inventiveness. We reinvest 20% of our sales in Research & Development in the UK. Together we supply invention across 4 core areas: Aerospace, Space, Defence and Security, Digital Identity and Security.Working Hours :Monday - Friday, working hours to be confirmed with manager.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
