Act as the first point of contact for all UK IT support requests, ensuring every call is logged and resolved in line with agreed SLAs.
Provide day to day technical support to end users on all UK GIS and STADA GIS systems, both remotely and face to face.
Deliver a high standard of customer care to all colleagues, customers, and suppliers.
Follow established Incident, Service Request, and Change Management processes.
Escalate recurring problems and emerging trends to Senior Support Engineers and management.
Manage own workload through effective prioritisation and time management, assigning and progressing incidents appropriately.
Maintain accurate Software and Hardware Asset Management records.
Order consumable items and monitor stock levels to ensure business continuity.
Assist in Service Acceptance and Transition activities for new technologies.
Comply with all relevant Health & Safety legislation, corporate policies, and regulatory requirements.
Support the rollout and adoption of cloud-based platforms, including Microsoft 365 and Azure services, helping colleagues get the most from modern tools.
Assist in designing and implementing digital workflows using tools such as Microsoft Power Automate and Power Apps to reduce manual effort and improve efficiency.
Contribute to projects that digitise and automate existing business processes, documenting outcomes and lessons learned.
Help colleagues adopt new digital tools through guidance, informal training, and the creation of clear, user-friendly documentation.
Support data collection, reporting, and analytics activities — for example using Power BI or Excel — to enable evidence-based decision-making.
Participate in IT modernisation and infrastructure upgrade projects as part of cross-functional project teams.
Contribute to cybersecurity awareness across the organisation, helping colleagues follow best-practice digital hygiene and information security policies.
Identify opportunities for continuous improvement in IT processes and propose solutions aligned with the organisation's digital strategy.
The successful candidate will have:
A keen interest in IT, technology, and digital innovation — with a desire to understand not just how systems work, but how technology can transform how organisations operate.
Basic understanding of computer systems, networks, and cloud-based platforms.
Awareness of Microsoft 365 and modern workplace technologies (e.g. Teams, SharePoint, OneDrive).
Strong problem-solving skills and attention to detail.
Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical colleagues.
A proactive and positive attitude — willing to learn, adapt, and take initiative.
Relevant educational background in IT, Computer Science, or a related field is preferred but not essential.
Required
Basic understanding of computer systems and networks.
Proficiency in Microsoft 365 applications (Word, Excel, Teams, Outlook).
Customer service orientation and professional communication.
Workload prioritisation and time management.
Enthusiasm for digital technology and a growth mindset.
Commitment to organisational values.
Desirable
Relevant qualification or educational background in IT or a related field.
Experience or certification in IT support or related areas.
Awareness of cloud platforms.
Exposure to process automation tools.
Basic understanding of data and reporting tools.
Experience supporting digital adoption or technology change initiatives.
Training:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Application Support Lead standard.
The training covers the following core occupational duties: https://skillsengland.education.gov.uk/apprenticeships/st0949-v1-0Training Outcome:Upon completion, the apprentice will have gained the Level 4 Application Support Lead qualification.Employer Description:STADA is a leading manufacturer of high-quality pharmaceuticals. With a long-standing heritage rooted in pharmacies, we have been perceived as a reliable and trustworthy partner for over 130 years. Our products help people protect and regain a dignified and able life. With our proven Generics, we ensure that everyday health remains affordable. We offer our employees an attractive working environment in which they can develop personally.
STADA focuses on a three-pillar strategy consisting of consumer healthcare products, generics, specialty pharmaceuticals. Worldwide, STADA Arzneimittel AG sells its products in over 100 countries. Consumer healthcare brands such as Nizoral®, Zoflora®, Grippostad®, SNUP®, Silomat® and Hirudoid® are among the top sellers in their respective product categories. In financial year 2025, STADA achieved adjusted group revenues of EUR 4.3 billion and adjusted constant-currency earnings before interest, taxes, depreciation and amortization (adj. cc EBITDA) of EUR 961 million. As of 31 December 2025, STADA employed 11,749 people worldwide.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Specific Duties and Responsibilities:
Quality Control position with BIM UK LTD Responsible for laboratory-based tasks, which include sampling, testing, measuring, recording and analysing results. You will also provide all the required technical support to enable the laboratory to function effectively whilst adhering to correct procedures and health and safety guidelines.
The individual will be working within a laboratory environment and must therefore adhere to site dress code procedures and personal hygiene standards during testing activities (e.g. correct use of PPE such as laboratory coats and glasses; and removal of all jewellery and make-up upon entry into controlled clean room areas).
Once trained on specific tasks, the role will involve working on your own initiative at times. There may also be a requirement to take samples from the production facility and working on the pilot plant. Working on all aspects of the laboratory function including Quality Control and Development will be required. This will involve routine tasks
Typical work activities:
Tasks typically involve:
performing laboratory tests in order to produce reliable and precise data to support production activities.
carrying out routine tasks accurately and following strict methodologies to carry out analyses.
preparing samples.
maintaining and operating a wide variety of analytical equipment.
supporting on plant, in process testing.
ensuring the laboratory is well-stocked and resourced.
maintain good accurate written records of work carried out.
recording and interpreting results to support production and ensure compliance.
using computers and performing mathematical calculations for the determination and presentation of results.
keeping up to date with technical developments, especially those which can save time and improve reliability.
conducting searches on relevant topics.
maintaining compliance with Management Systems.
following and ensuring strict safety procedures and safety checks.
to perform these duties in an accurate and timely manner.
Training:The Laboratory Technician Apprenticeship (Level 3) with Cogent Skills is designed to equip learners with the practical skills, scientific knowledge, and safety awareness required to support high-quality laboratory operations across research, quality control, and product development environments. The programme develops technicians capable of delivering reliable experimental results, maintaining laboratory equipment, and contributing to continuous improvement in scientific processes.
The Level 3 Laboratory Technician Apprenticeship is delivered through a blended model combining online learning, workplace assessment, and practical workshops.
Delivery Model -
1 day per week online knowledge delivery.
workplace-based assessment of laboratory competence.
3-day practical workshop at the National STEM Centre, York.
3-day exam residential at Cogent Skills Head Office, Warrington (if qualification chosen).
ongoing review and support throughout the programme.
Training Outcome:Apprentice leading to permanent role.
The progression route can be to the technical team and into other aspects of the business, including operations or sales.Employer Description:We develop, manufacture, apply and supply specialty chemical-based concepts, technology and service for the pulp and paper industry’s products and processes. In the UK we work extensively with the tissue industry, supplying both tissue manufacturers and tissue conversion customers.
BIM was founded in 1973 in Sweden by Peter Wållberg and is today an international family entrepreneurial group, owned by the Wållberg family.
People
BIM has approx. 220 employees worldwide.
Research & development
BIM is a research intensive enterprise. Spending approx. 8 - 12% of sales on R & D, In terms of R&D spend the company in the same league as large pharmaceutical producers.
Head office in Sweden
The head office is in Stenkullen, near Göteborg, Sweden, where you also find central R&D, customer service lab and one of our 5 production centres.
Local operations
BIM has local sales operations in Sweden, Norway, Finland, England, Germany, Belgium, Czech Republic, Portugal, France, South Africa and agents and distributors in most other pulp and papermaking countries.
Company culture
We are devoted to the “BIM Spirit”, a company culture based on commitment, hard work, innovation and customer intimacy.Working Hours :Mon-Friday 8am or 8.30am start 37.5hours
Overtime paid. Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Work with colleagues across the business to map how current processes and workflows actually operate, documenting the steps, systems and data involved
Identify opportunities where AI or automation could reduce manual effort, remove duplication, improve accuracy or speed up turnaround times
Assess whether an automation idea is viable, considering data quality, process maturity, cost and any risks or unintended consequences
Build and configure automated workflows using low-code and no-code tools such as GoHighLevel
Use AI tools to support tasks such as drafting content, summarising information, extracting data from documents and handling routine queries
Test solutions before they go live, troubleshoot issues and refine them based on user feedback and performance data
Monitor live automations, resolve faults, and report on the time, cost or accuracy benefits delivered
Create clear documentation, process maps and user guides so solutions can be maintained and handed over
Support colleagues to adopt new tools, including delivering informal training and answering questions from non-technical users
Work with IT, external suppliers, and technical colleagues on integrations and anything that goes beyond low-code platforms
Follow data protection, information security and organisational policies at all times, handling confidential information appropriately
Consider the ethical and workforce impacts of any solution, raising concerns where automation could affect people's roles or create bias
Contribute ideas at team meetings and present the outcomes of your projects to colleagues and managers
Complete general administrative duties and off-the-job training activity in support of your apprenticeship
Training Outcome:On successful completion, the expectation is that the apprentice will move into a permanent role with TNB Skills Training as an AI & Automation Specialist/Digital Process Analyst, taking ownership of larger improvement projects across the business.
With experience, this can lead to roles such as Automation Lead, Business Process Analyst, Digital Transformation Officer or AI Implementation Lead.
There is also the option to progress onto a higher-level apprenticeship or professional qualification to continue developing.Employer Description:TNB Skills Training is an established independent training provider based in Folkestone, delivering apprenticeships and funded skills programmes since 2004. We help learners gain nationally recognised qualifications and help employers develop their teams. We're now investing heavily in AI and automation, both as a new area of provision for our learners and as a way of transforming how we run our own operations. This is a genuine opportunity to be part of that from the beginning.Working Hours :Monday - Friday
9:00am to 5:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Full Stack .NET Developer – SaaS & Cloud Platforms – Stuttgart / Hybrid
(Key skills: C#, .NET 8/9, ASP.NET Core, JavaScript, TypeScript, Angular, React, Node.js, REST APIs, Azure, Microservices, RabbitMQ, Docker, Azure DevOps, Domain-Driven Design)
Are you a passionate Full Stack .NET Developer looking to work on modern cloud-native platforms within a fast-growing SaaS environment? Do you enjoy building scalable, high-performance applications using the latest Microsoft and JavaScript technologies while contributing to architecture and technical innovation? This is an exciting opportunity to join a technology-driven software business developing enterprise-grade digital platforms used by customers globally.
Our client, an innovative SaaS company undergoing significant growth, is seeking a Full Stack .NET Developer to join its engineering team in Stuttgart. You will work on modern distributed systems built using .NET 8/9, ASP.NET Core, C#, JavaScript, TypeScript, Angular and React, helping design and deliver scalable applications focused on performance, resilience and long-term maintainability. Working across both frontend and backend development, you will contribute to REST API development, responsive user interfaces and cloud-native services that support highly available enterprise applications.
The environment is heavily focused on modern engineering principles including microservices architecture, Domain-Driven Design (DDD), clean architecture and DevOps best practices. You will work with supporting frontend and backend libraries and technologies including Node.js, RESTful APIs, RabbitMQ, Docker, Azure Functions, Service Bus and CI/CD pipelines using Azure DevOps and GitHub Actions. Experience building reusable UI components, integrating APIs and working with scalable frontend frameworks will be highly beneficial.
This is an outstanding opportunity to join a collaborative engineering culture where innovation, ownership and technical excellence are genuinely encouraged. You’ll work alongside highly skilled developers in an Agile environment with real influence over product direction, architecture and modern software engineering practices.
Location: Stuttgart, Germany / Hybrid working Salary: €65,000 – €75,000 + Bonus + Benefits
Applicants must have the right to work in Germany.
NOIRGERMANYREC
NOIREUROPEREC
NOIREURNET....Read more...
Technical Services Manager - University - Hertfordshire - 72K+ Do you work in the commercial maintenance industry? Do you live in Hertfordshire? Are you fed up with the daily commute and would like to work close to home? One of the well known companies in the FM and Maintenance industry is currently looking to recruit a key member of staff to add to a large university contract based in Hertfordshire. As a company, they provide specialist support in the operation, maintenance and repair of building services, and excel in the maintenance of commercial properties across the UK and Europe. The ideal candidate will have previously worked within a commercial maintenance environment where customer care and presentation is of utmost importance. Candidates must have a strong technical understanding across electrical and mechanical building services and must also be able to demonstrate a proven track record of management of engineers and contractors. This is a fantastic opportunity to work for a progressive company, which offers great career opportunities. Other objectives include but are not limited to the following:Organise and manage all planned and reactive maintenance.Manage a team including a supervisor and multi-skilled engineers.Ensure health and safety is adhered to and all paperwork is complete to correct standards.Maintain cleanliness of plant rooms.Ensure reactive maintenance is undertaken in accordance with the contract.Manage minor improvements.Attend client meetings.Manage contractors.Package includes:Salary 72k+25 days holidayApplicants for the role must be able to meet the following criteria:Fully qualified to recognised electrical or mechanical standard (HNC, HNC C&G)Previous experience of managing, supervising and running commercial buildings.Knowledge of working with a budget and knowing how to manage costs.Previous experience of planned and reactive maintenance.Experience of working in a building services environment. ....Read more...
This is an exciting opportunity for an experienced IT Support & Project Coordinator to join a forward-thinking technology-driven business that prides itself on delivering innovative solutions to a diverse client base.Company Overview:A leading technology company based in Stratford, London, specialises in providing bespoke IT systems and project management services to a wide range of industries. With a strong focus on collaboration and continuous improvement, this organisation is dedicated to ensuring clients receive exceptional service and reliable technological solutions.Job Overview:The IT Support & Project Coordinator plays a pivotal role in the smooth delivery of IT projects and technical support services. Acting as a central liaison between the development team, clients, and internal stakeholders, this role ensures projects are coordinated efficiently, IT systems operate seamlessly, and clients receive timely support. You will be responsible for managing change requests, resolving system issues, and supporting the IT Director with new project initiatives.Here's What You'll Be Doing:Coordinating IT projects and ensuring effective communication between stakeholdersActing as a liaison between the development team and clients, managing change requests and resolving system errorsProviding system troubleshooting, incident management, user support, testing processes, and compliance proceduresWorking closely with the server hosting company to manage support requirements and technical issuesOverseeing new IT projects, ensuring deadlines and objectives are consistently metReviewing existing IT systems and projects to ensure optimal functionality and reporting issuesSupporting the IT Director in scoping new projects and attending client meetingsDelivering client training on IT systems to ensure users are well-equippedProducing comprehensive system manuals and documentation for both clients and internal teamsMaintaining clear, professional communication with clients, addressing queries and concerns effectivelyContributing to the continuous improvement of IT support processes and overall operational efficiencyHere Are The Skills You'll Need:Previous experience in IT support, project coordination, or a related roleStrong understanding of IT systems, software, and troubleshooting methodologiesExcellent communication and interpersonal skills for client and stakeholder liaisonAbility to manage multiple projects simultaneously with strong organisational skillsExperience working with server hosting companies and an understanding of hosting-related support requirementsKnowledge of IT project management methodologies and tools is advantageousFamiliarity with programming and web development conceptsProven ability to produce clear and concise system manuals and documentationStrong problem-solving skills with a proactive approach to issue resolutionA collaborative team player who can also work independently when neededWork Permissions:You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here Are The Benefits Of This Job:Salary of £30,000 - £35,000 depending on experienceOffice-based in Stratford for the first 3 months during onboarding and probationHybrid working pattern after probation: 3 days in-office, 2 days remoteOpportunity to work on innovative IT projects within a dynamic and collaborative teamAccess to professional development and training opportunities to enhance your careerA career as an IT Support & Project Coordinator offers a unique chance to work at the intersection of technology and project management. This sector provides continuous opportunities to develop new skills, engage with cutting-edge technologies, and contribute meaningfully to the success of diverse organisations.....Read more...
JOB DESCRIPTION
Job Title: Product Support Representative
Location: Vernon Hills, IL
Department: Product Support
Reports To: Manager, Product Support Group
Direct Reports/Manages others: No
Weekly Schedule: Hours are 9:00am - 5:30pm (training hours 8:00am - 4:30pm)
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
Summary:
As our Product Support Representative, after extensive (paid) training, you will be the go-to problem solver for the end user of RO products. You will determine each customer's needs, answer their questions, share product information and provide effective solutions to their challenges while delivering exceptional customer service. This role is perfect for someone who thrives on no two days being the same, who loves solving problems, enjoys educating others and is passionate about providing exceptional customer service. Check out https://www.rustoleum.com for all the products and brands under the Rust-Oleum umbrella.
Responsibilities:
Communicates with customers by telephone, email, chat or social media channels to provide information about proper selection of products and their use, and to help resolve consumer issues.
Utilize product documentation as well as received training to support consumers across a wide assortment of products.
Documentation of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Obtain and examine all relevant information to assess validity of problems and to determine possible causes.
Collaborate with other departments in the organization on the investigation and documentation of reported issues.
Requirements: This call center is operational from 7am- 6 pm. Flexible scheduling availability is required to accommodate our customers' needs.
3+ years' experience in customer service, preferably in a call center environment
Outstanding listening and communication skills. Must possesses a strong customer focus
Demonstrated ability to successfully 'think on your feet' - to analyze information received and quickly process it to determine what would be the appropriate next step in terms of additional information needed, appropriate resolution, or referral as beyond scope
Technical adaptability; should have the ability to learn new software, systems, etc. easily
Ability to incorporate technical knowledge, customer requirements, policy guidelines and situational information to resolve customer issues
Salary Range: $23.00 - $25.00/hour
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days/parental leave). Rust-Oleum offers (9.5) paid holidays and (2) floating holiday per year.
We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
General Administration:
Assist with day-to-day office administration tasks, including maintaining accurate records and filing systems
Support internal teams with document control, compliance, and general office duties
Handle incoming calls and emails professionally, directing queries as appropriate
Help with the preparation and review of business documentation
Provide general office support
Export & Logistics Administration:
Be involved in import and export logistics operations, ensuring compliance with international trade regulations and documentation
Liaise with various carriers and our drivers
Track and trace shipments to ensure timely delivery and report any issues related to delays or damages
Maintain accurate records of all logistics transactions
Customer Service Administration:
Respond to customer inquiries via phone, email, the company website and in person, providing timely and effective solutions
Process customer orders and monitor their progress through to delivery
Provide regular updates to customers on order and shipment status as required
Support the sales team in managing relationships and resolving complaints
Laboratory Administration:
Booking in customer samples for laboratory analysis
Be a point of contact for lab-related customer queries, distributing calls and responding to general enquiries
Distribute lab reports to customers, ensuring timely and accurate communication
Assist in maintaining accurate records of lab activities, including sample logs, lab scorecard data, and summaries of analyses
Business Support Administration:
Participate in cross-departmental projects and meetings
Support the implementation of business improvement initiatives
Assist with data entry, reporting, and analysis as required
Training:Training will be provided by EMA Training to cover the content required to gain your Business Administration Level 3 qualification which will help start your career and give you an insight into the businesses processes and procedures.
Through a combination of online and in person visits to the workplace, you will be supported by your trainer/mentor to cover the required content for the business administration level 3 apprenticeship programme.
You will be assessed during your end-point assessment through a knowledge test, project presentation and professional discussion. Training Outcome:Opportunity for a full-time position within the team upon completion of the apprenticeship programme.Employer Description:We are a long-established provider of product solutions and technical expertise to the brewing and broader beverage industry. Our company is built on over a hundred years research into reliable solutions for your bespoke brewing, wine making, cider making and distilling production challenges. Thus, each of our products are formulated and manufactured to perform to the highest standard; ensuring you consistent results each and every time. Specialising in liquor treatments and processing aids, but also boasting all the ingredients, refinements, cleaning materials and manual handling equipment required. Something we ground in the technical expertise, laboratory services and industry know-how you need to get the best possible results throughout the beverage production process; first time, every time.Working Hours :Monday to Friday 9am - 5pm shifts.Skills: Communication skills,IT skills,Problem solving skills....Read more...
Duties and Responsibilities:
Configuration - all aspects of desktop / server hardware installation and builds, delivery to customer environment
Working in data centres to install new rack, servers, storage and network devices
Repairing or troubleshooting faulty equipment, installing and configuring hardware and software
Resolving first-line user support requests onsite and over the phone
Responsible for travelling to client sites, in and around England, to deal with issues which require an onsite presence and for project works
You will be required to play an active role in the team, remaining flexible to support others in busy periods and be prepared for working long periods away from home
Long journey times may also be involved
Work as part of a team to deliver a project
Requirement:
At least 1-2 years' experience in a 1st Line, client-facing support role
IT graduate with a minimum 2:2 IT degree
Minimum of MCP, MCITP, A+ and CCENT
Good Hardware Knowledge - PC's, Laptops, Servers and Printers
Preferred knowledge - Windows Server 2008, 2012, Networking, Active Directory, Apple / MAC devices, Citrix
Excellent knowledge of desktop operating systems (XP, Vista and Windows 7,8 & 10), MAC OSX and Microsoft Office
Experience of the installation and configuration of peripheral devices; e.g. Network Printers, ADSL Routers, and LAN Switches
Data Centre Experience recommended
CCNA would be beneficial
Personal Qualities:
It is expected that you will possess all of the following key attributes:
Effective team player
Good communication skills, both verbally and written
Ability to communicate effectively with all departments within the company, as well as the company's clients at different technical levels
Demonstrate a confident, proactive approach which drives developments for the company's clients, including rationalising improvement opportunities
Training:As part of the Level 3 IT Support Apprenticeship Standard, you’ll be on a fast track to an industry recognised qualification and your dedicated industry coach will support you through a blended approach that will include remote, in person, 1-2-1 and group learning.Training Outcome:Potential full-time position for the right candidate after completion of the apprenticeship.Employer Description:TDM Group, a Managed Business IT Services Provider company with over 25 years of experience, excels at integrating technical expertise with business acumen. Our holistic M-BiTS drives innovation and aims to establish us as the leading business-focused IT partner. We are dedicated to empowering our partners through a committed team that strives for excellence. By transcending conventional IT service provisions, we utilise technology as a significant business enabler. Whether upgrading existing systems or exploring new technologies, we prioritise the human element, recognising its crucial role in driving value.Working Hours :Monday - Friday 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Provide excellent customer service and respond to enquiries
Support day-to-day office administration and business operations
Coordinate logistics, orders and deliveries
Assist with technical support for customers
This role is ideal for someone who thrives in a dynamic environment and enjoys varied responsibilities. You will learn mechanical /engineering skills and safe working practices.Training:
One day study day per week
Training Outcome:
Could lead to a permanent position for the right person
Employer Description:We are a small manufacturing business offering a range of sustainable products for fire sprinkler industry the products are sold worldwide automating the maintenance of fire sprinkler systems and are manufactured at our premises in Hixon, Staffordshire.Working Hours :8.30am - 5.00pm (2.00pm Friday finish).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
JOB DESCRIPTION
Primarily responsible for lab testing and field trials for new product development, field training of TM's and installers on product installations and system set up and maintenance. Also acts as a technical liaison for field personnel and various internal departments.
Essential Functions
Conducts on-going market research for Product Managers and marketing services.
Performs laboratory, forensic analysis for field failures and for the purpose of making product recommendations.
Provides product and application training for sales engineers and field sales managers as required.
Provides field training and project management for foreign affiliates and for large or complex projects.
Assists in new product development including lab work, field trials, commercial scale-up and field follow-up.
Special order custom product needs and provides approval for both experimental and discontinued products.
Enters new product information (formula, in-process, updates, price and cost) into system.
Maintains technical literature and creates and edits various technical and promotional publications (i.e., Tech Lines, product Corners, Product Information Guide, Engineering Details).
Provides outside sales support as well as handles incoming calls and lead qualification
Minimum Requirements
Bachelor of Science in Engineering
Ability to proactively identify opportunities and quickly implement solutions.
Must be proficient in Microsoft Office, particularly Excel and Outlook
Demonstrated excellent oral and written communication, presentation, organization and planning skills.
Must be very flexible and able to work in a self-directed, rapidly changing environment.
Requires travel within company plants, distribution facilities, installations throughout the globe but focus is North America
Must possess reliable transportation.
Valid Drivers' License issued by state of residence and in good standing.
Physical Requirements
While performing the duties of this position, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.
The employee is frequently required to stand, walk and reach with hands and arms.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
This position requires physical activity such as lifting material and equipment up to 50 lbs and require computer usage for an extended period - up to 8 hours.
This position requires wearing a hard hat, safety glasses, gloves, steel-toed boots, high-visibility vest, and depending on the task, may also require ear protection, respirators, safety harnesses, and specialized protective clothing, while on the worksite.
Benefits and Compensation
The pay range for applicants in this position generally ranges between $60,000 and $65,000. The range is an estimate based on potential employee qualification operations, needs, and other considerations permitted by law.
In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent comprehensive health plan and financial benefits program including but not limited to, paid holidays, paid time off, 401(k) with company match, Company Pension Plan and Stock Purchase Plans.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
This is a fantastic opportunity for someone with exceptional proficiency in Python, SQL, HTML looking to work remotely with a leading Hedge fund. A distinguished player in the quantitative trading industry, renowned for delivering best-in-class solutions to financial institutions, hedge funds, and technology organizations. With over 15 years of expertise, they are at the forefront of quantitative trading technology and business development, navigating the complexities of the electronic trading landscape to achieve strategic objectives.Overview of the roleWe are seeking a highly skilled Quantitative Developer to join our dynamic team. This full-time position involves working closely with our lead developer and the Founder/Portfolio Manager. The role is primarily remote, with required training and occasional travel to London.Key responsibilitiesDatabase Management: Maintain, organise, and expand the SQL Server database. Ensure data integrity and optimise database performance for efficient data retrieval and processing.Back testing and Strategy Development: Develop and implement back testing and stock screening strategies using Python. Collaborate with the investment team to refi ne and test new strategies.Process Automation: Design and execute process automation to streamline operations and improve efficiency. Implement automated workflows and scripts to reduce manual intervention.Risk Management: Assist in developing and monitoring the risk management system. Analyse risk metrics and provide insights to mitigate potential risks.User Interface Development: Create intuitive and user-friendly interfaces for internal tools and applications. Ensure seamless user experiences through effective design and functionality.Code Documentation: Add comprehensive comments and documentation to the codebase to facilitate collaboration and future development.System Development: Maintain and enhance our proprietary investment management system and libraries. This includes writing clean, scalable, and efficient code to support our investment strategies.Key requirementsEducational Background: Graduate with a master's degree in computer science, Information Technology, or a related field. Strong foundation in mathematics, statistics, and computer science principles.Experience: At least 2 years of professional experience, with a minimum of 1 year in a development team. Proven track record of delivering high-quality software solutions.Technical Skills: Advanced proficiency in Python programming is crucial. Experience with SQL, HTML, and VBA is a plus. Familiarity with cloud computing platforms and automation tools is beneficial.Analytical Skills: Strong analytical and problem-solving skills. Ability to work with large datasets and derive actionable insights.Communication Skills: Excellent verbal and written communication skills. Ability to convey complex technical concepts to non-technical stakeholders.Work Ethic: Strong work ethic, can-do attitude, and willingness to contribute from day one. Self-motivated and able to work independently in a remote setting.Team Collaboration: Desire to work in an entrepreneurial environment. Ability to collaborate effectively with cross-functional teams and contribute to a culture of openness, honesty, and engagement.Perks and benefits of the roleCompetitive Salary based on experienceFlexible hybrid working model.Opportunities for professional growth and development.Exposure to cutting-edge technology and innovative projects.Collaborative and inclusive company culture.....Read more...
Critical Operations Technician
Toronto, ON Full-Time | Shift-Based OperationsEnergi People is partnering with a leading provider of mission-critical facilities to recruit a Critical Operations Technician
This is an excellent opportunity for an ambitious facilities professional looking to build a long-term career within the rapidly expanding data centre industry.As a Critical Operations Technician, you will play a key role in maintaining the reliability, performance, and uptime of critical infrastructure systems that support one of the world's most demanding operational environments. You will work alongside experienced engineers and operations professionals, gaining exposure to industry-leading technologies and best practices.Key Responsibilities
- Monitor, operate, and maintain critical facility systems including electrical, mechanical, cooling, and life safety infrastructure.
- Perform routine inspections and preventative maintenance activities.
- Respond to alarms, incidents, and operational events in accordance with established procedures.
- Support troubleshooting, fault finding, and root cause analysis on facility equipment.
- Assist with switching procedures and equipment isolations under supervision.
- Ensure operational activities are completed safely and in accordance with company policies and industry standards.
- Maintain accurate records, logs, and maintenance documentation.
- Coordinate with vendors, contractors, and internal stakeholders during maintenance and repair activities.
- Participate in shift handovers and communicate operational risks effectively.
- Contribute to continuous improvement initiatives focused on reliability, efficiency, and operational excellence.
Required Qualifications
- Experience working with critical building systems, facilities operations, industrial maintenance, data centres, power generation, commercial buildings, healthcare facilities, manufacturing plants, or similar environments.
- Basic understanding of electrical distribution systems, UPS systems, generators, HVAC equipment, chilled water systems, or building management systems (BMS).
- Ability to read and interpret technical drawings, procedures, and operating documentation.
- Strong problem-solving skills and attention to detail.
- Excellent communication and teamwork abilities.
- Comfortable working in a shift-based operational environment.
- Commitment to safety, compliance, and operational excellence.
Preferred Experience
- Data centre, mission-critical, or critical facilities experience.
- Trade certification, technical diploma, engineering technology qualification, or equivalent practical experience.
- Experience with CMMS, BMS, EPMS, or DCIM platforms.
- Knowledge of preventative maintenance and critical environment operations.
What's on Offer
- Competitive compensation package.
- Annual bonus opportunity.
- Comprehensive health and wellness benefits.
- Career progression within a rapidly growing mission-critical sector.
- Structured training and professional development.
- Exposure to industry-leading critical infrastructure environments.
- Collaborative and supportive team culture.
If you're looking to develop your career within critical facilities, data centres, or mission-critical operations, we'd love to hear from you.
Apply today through Energi People for a confidential discussion regarding this opportunity.
About Energi People
Having spent 20 years earning trust across MEP building services, structural and mission-critical engineering with the very best construction engineering firms across the UK, UAE, USA and beyond, we know the disciplines, the best employers, and crucially, the roles that arent advertised. Find out more at https://energipeople.com/....Read more...
Our client is a specialist London based Main Contractor who focus on new builds and refurbishments across the commercial, residential, hotel and leisure sectors.
The RoleThey are seeking an experienced Design Manager to lead and coordinate the design process across major construction projects. You will manage design consultants, subcontractors and project stakeholders, ensuring design information is delivered on programme, within budget and to the highest quality standards.
Key Responsibilities
Lead and manage the design process from pre-construction through to project completion.
Coordinate architects, consultants and specialist subcontractors.
Develop and maintain design programmes, design responsibility matrices and information release schedules.
Chair design meetings and drive the resolution of technical and coordination issues.
Review design information to ensure buildability, compliance, quality and cost efficiency.
Manage design changes and ensure all documentation is controlled and issued correctly.
Coordinate statutory approvals, planning submissions and Building Control requirements.
Support procurement by defining design deliverables and reviewing subcontractor proposals.
Oversee the production of O&M manuals, Health & Safety Files and project handover documentation.
Promote sustainability initiatives, including BREEAM and other environmental requirements.
Mentor and support site teams on design management best practice.
Requirements
Proven experience as a Design Manager within the UK construction industry.
Strong understanding of design management, construction methodologies and project delivery.
Experience working for UK based main contractors
Experience managing design teams on commercial, residential or mixed-use developments.
Excellent coordination, communication and stakeholder management skills.
Ability to interpret technical drawings, specifications and design documentation.
Degree qualified in Construction, Engineering, Design Management or a related discipline.
Professional membership (CIOB, RICS, CIBSE or equivalent) desirable.
SMSTS and CSCS card preferred.
What We're Looking For
Proactive and organised approach to managing multiple design workstreams.
Strong commercial awareness with a focus on delivering practical, buildable solutions.
Ability to work collaboratively while driving projects forward and meeting key milestones.
Excellent problem-solving skills and attention to detail.
This role is ideal for an experienced Design Manager looking to join a leading main contractor delivering high-profile construction projects across London and the South East.
Apply for more information.
Cavendish Recruitment Professionals Ltd is an equal opportunity employer. We welcome applications from all qualified candidates regardless of gender, race, age, sexual orientation, religion, or belief.....Read more...
Development TechnologistSomerset Competitive + BenefitsReady to bring great food ideas to life?We're looking for a passionate Development Technologist to join our growing New Product Development team. If you enjoy working in a fast-paced food manufacturing environment and want to be involved in every stage of the product journey—from kitchen concept to supermarket shelf—this could be the perfect opportunity.This role would suit a Food Science, Food Technology or Nutrition graduate looking to build on their industry experience, as well as an experienced Development Technologist ready for their next challenge.Working with leading retail and foodservice customers, you'll support the delivery of exciting new products, coordinate factory trials, develop recipes and packaging, and ensure every launch is delivered on time, to specification and to the highest quality standards.What You'll Be Doing
Support new product development projects from concept through to launch.Prepare product samples for customer submissions.Coordinate factory trials, product testing and shelf-life evaluations.Produce specifications, artwork approvals and technical documentation.Work closely with Technical, Operations, Packaging and Supply Chain teams.Liaise with customers, suppliers and packaging partners to keep projects on track.Ensure all products meet food safety, quality and legal requirements.
What We're Looking For
A degree in Food Science, Food Technology, Nutrition or a related discipline.Experience within food manufacturing, NPD or a placement year in the food industry.Excellent organisational skills and the ability to manage multiple projects.Strong communication skills and attention to detail.Good IT skills, including Microsoft Excel.HACCP knowledge is desirable, along with experience of packaging development or artwork approval.
Join a collaborative and innovative business where you'll gain hands-on experience across the full product development lifecycle, work with well-known customers and develop your career within a supportive NPD team.Whether you're an ambitious graduate with industry experience or an established Development Technologist, we'd love to hear from you. Apply today!....Read more...
Redline has been retained by a global leader in critical power and power generation solutions who are seeking a Field Service Engineer to join their expanding Service team.
Due to continued growth and increasing demand, our client is looking for a Field Service Engineer to carry out the servicing, repair, upgrading and commissioning of critical power systems across customer sites worldwide. This is an excellent opportunity to join an established engineering business working on highly technical equipment within mission-critical environments.
Responsibilities for this Field Service Engineer role based in Staffordshire:
Carry out the servicing, maintenance, repair and upgrading of critical power systems at customer sites across the UK and internationally, as well as within the Burton upon Trent service workshop.
Perform electrical inspection, fault finding and testing, including insulation resistance testing, live electrical load testing and recording electrical measurements.
Read and interpret electrical wiring diagrams to diagnose faults and ensure all associated wiring and protective devices comply with current electrical regulations.
Commission new critical power equipment on customer sites worldwide and provide technical support to customers remotely to resolve urgent breakdowns.
Produce detailed electronic service reports, assist with product development activities and support other departments with the testing of new production and rental equipment when required.
Key skills and experience required for this Field Service Engineer role based in Burton upon Trent:
NVQ Level 3 or equivalent in an electrical discipline.
18th Edition(BS7671) Electrical Wiring Regulations.
ECS Skills Card in an associated electrical discipline would be advantageous.
Experience carrying out electrical inspection, testing and fault finding on industrial electrical equipment.
Ability to read and understand electrical wiring diagrams.
Full UK driving licence and willingness to travel internationally as required.
Our client will also consider engineers who may not meet every requirement but are looking to develop their skills within a specialist critical power engineering environment.
Package:
£21.00 per hour (approximately £45,000 basic salary based on a 40-hour week)
Overtime paid at enhanced rates:
Weekdays: x1.5 after 8 hours (up to 14 hours), x2 thereafter
Saturdays: x1.5
Sundays: x2
22 days annual leave plus Bank Holidays (25 days less Christmas shutdown)
To apply for this Field Service Engineer – Critical Power Systems position, please send your CV to ndrain@redlinegroup.Com.....Read more...
Day to day duties may include but not necessarily limited to:
Responding to IT related tickets
Responsible for keeping documentation up to date
Spearhead a migration of client data into a new system
Setting up new PC’s/laptops
Setting up new users on internal systems
Networking PC’s to printers, scanners and other hardware
Troubleshooting and technical fault diagnostics for through remote access and on-site support
Assisting with onsite projects & migrations
Remote access to assist customers with IT related issues/queries
Administrative tasks such as daily server/monitoring/backup checks
Training:Information Communications Technician Level 3 Apprenticeship Standard:
The successful candidate will undertake a 22-month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off the job training and monthly coaching sessions
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification. These block weeks will take place online in TDM’s virtual learning platform
You will have a designated mentor in the workplace to support your learning and at the end of programme will be assessed via an external assessment body
This is a level 3 qualification
Training Outcome:The opportunity to secure a full-time position once the apprenticeship has concluded.
Pay review on completion of apprenticeship and good performance.
The chance to be promoted to a more senior role including additional responsibilities, if work ethic warrants.
Rare opportunity to see the technical & Sales side of a IT Company.
We actively encourage the building of ones career with industry recognised qualifications.Employer Description:Meta Eagle Ltd is an IT consultancy firm that brings More Than Just Technology To the Table. - Offering a suite of IT Services, Products, Consultancy and Monitoring capabilities. We aim to understand your organisation, to help take the complication out of technology.Working Hours :Monday to Friday, 09:00 - 17:30 (1 hour lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience,Office 365,Windows Server Experience,Understanding of DNS,Computer components,Troubleshooting understanding....Read more...
Responsible for executing day to day service requests and incident resolution with a high user satisfaction rate. This is achieved by taking calls (in person or otherwise) and handling the resulting incidents and requests using the incident management and request fulfilment processes and tools in line with ITIL practices.
Working with other teams within Information Services to provide an overall quality of service, suggesting where the service desk can add value to processes and procedures.
Developing expertise in certain services / products to act as a specialist in the area, providing elevated support and guidance to both colleagues and users.
Working across a range of projects and activities to deliver improved facilities and services to the university. Improve efficiency and reduce demand by producing artifacts such as self-service guidance, knowledge articles and data-driven reporting.
Accountabilities and responsibilities:
Plan and manage own workload using the IT Service Management tool and guidance from peers / management, ensuring all reasonable efforts are made to work within agreed operational and service level agreements, escalating where necessary and providing regular, meaningful updates to users
Gather information on user service requests and incidents, seeking clarity from either the requestor, affected users or subject matter experts, accurately recording key points, actions, and where appropriate, including supporting evidence log files / screenshots.
Provide first line technical support to staff and students through face to face, telephone and service desk support routes. Where the issues are more complex, escalate to other members of the Digital Services department.
Deploy PC’s to computer labs including unboxing, cabling, setup, asset management, software installation and documentation.
Perform regular inspections of open access PC spaces both to address issues identified via remote reporting and to identify any new or unreported problems.
Deliver software updates to PC’s installed across the Uxbridge campus including device ‘rebuilds’ for both desktops and laptops.
Conduct audits of university-provided equipment in a variety of spaces including open access computer labs, the library, office spaces and technical areas.
Create documentation for common support activities either as internal knowledge base articles or as customer guides.
Provide support and training to staff and students across the organisation in relation to IT products and services with full support and guidance from the Digital Customer Services team.
Ensure compliance with relevant policies such as Identity and Access Management and Brunel Acceptable Use by all users and by self when undertaking support activities
Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard.
You will also receive full training and support from the Just IT apprenticeship team to increase your skills.
Your training will include gaining a Level 3 IT qualification. Training schedule has yet to be agreed.
Training Outcome:Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Tech and digital professionals in London earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career.Employer Description:Brunel University of London is a public research university located in the Uxbridge area of London, England. It is named after Isambard Kingdom Brunel, a Victorian engineer and pioneer of the Industrial Revolution.Working Hours :Monday - Friday (9:00am - 5:30pm)
Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Motivated,Can do attitude,Tech Savvy,Hardware and Software,Passion for IT,Troubleshooting....Read more...
Support the day-to-day administration of the business, ensuring records, systems and documentation are accurate and up to date
Assist with the preparation, review and servicing of commercial contracts and project documentation
Provide administrative support for tender submissions and bid writing, ensuring information is accurate and submitted within deadlines
Prepare reports, spreadsheets and presentations using Microsoft Office to support business operations and decision-making
Analyse business data and produce management information to identify trends and support continuous improvement
Communicate professionally with clients, suppliers and internal stakeholders by telephone, email and video conferencing
Coordinate meetings, prepare agendas, take minutes and distribute actions to attendees
Manage shared inboxes, calendars and diaries and arranging meetings when required
Maintain electronic filing systems and ensure confidential information is handled in accordance with company policies and GDPR
Support the onboarding of new projects by preparing documentation and coordinating administrative activities
Assist with procurement activities, raising purchase orders and maintaining supplier records where required
Support the commercial and technical teams with administrative tasks to ensure the successful delivery of renewable energy projects
Assist in organising and attending industry events, exhibitions, client meetings and networking opportunities when appropriate
Prepare professional correspondence, reports and business documents to a high standard
Maintain accurate records within company databases and business management systems
Work collaboratively across departments, demonstrating the company's values of safety, integrity, collaboration, reliability and professionalism
Identify opportunities to improve administrative processes and contribute ideas that enhance business efficiency
Undertake any other reasonable administrative duties appropriate to the role and support the successful completion of the Level 3 Business Administrator Apprenticeship
Training:
Level 3 Business Administrator Standard
A bespoke programme of technical and vocational training
Functional skills in Maths and English*if applicable
The successful candidate will be assigned a dedicated work based trainer who will provide support and guidance throughout the course. This Apprenticeship is delivered wholly in the workplace, the successful candidate will not need to attend any weekly sessions at the Grimsby Institute unless Maths or English is required as part of the Apprenticeship.Training Outcome:
Possible permanent contract upon successful completion of the Apprenticeship and further enhanced industry based training.
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.
Transferable skills that are invaluable in the wider world of work.
Employer Description:XceCo is an award-winning, independent renewable energy asset management company based in Grimsby. Supporting over 750 offshore wind turbines across multiple wind farms, XceCo provides expert Asset Management, Operations & Maintenance and Consultancy services. Built on the values of safety, collaboration, integrity, experience and reliability, XceCo works as one team with its clients to maximise the performance and value of renewable energy assets while contributing to a more sustainable future.Working Hours :Monday - Friday, 8.00am - 4.30pm (30 mins unpaid lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Senior Mechanical Design Engineer |Bournemouth
Location: Bournemouth, Dorset
Salary: Competitive + Excellent Benefits
Are you an experienced Mechanical Design Engineer looking to work on innovative mechanical and electromechanical products used across industries including healthcare, mobility, transport, leisure and industrial automation? Are you looking to take the next step in your career?
An established UK engineering and manufacturing business is looking to recruit a talented Senior Mechanical Design Engineer to join its Product Development team. This is an exciting opportunity to take ownership of new product development projects from concept through to production, while working with a collaborative team in a technically advanced manufacturing environment.
The Role as Mechanical Design Engineer based in Bournemouth
Reporting to the Head of Innovation, you will play a key role in designing and developing new products, improving existing designs, supporting new product introduction (NPI) and ensuring products meet customer requirements, engineering standards and manufacturing objectives.
You will also act as the technical lead for key customer projects, collaborating with cross-functional teams to deliver innovative engineering solutions.
Key Responsibilities for the Senior Mechanical Design job in Bournemouth
Lead the technical development of new customer and product roadmap projects.
Design and develop mechanical and electromechanical products from concept through to production.
Create 3D CAD models, engineering drawings and technical documentation using SolidWorks.
Produce supporting engineering documentation including product specifications, validation plans and compliance documentation.
Optimise existing products to improve performance, reliability, manufacturability and cost.
Conduct engineering calculations and simulations to validate designs.
Work closely with Manufacturing, Production Engineering, Quality, Purchasing, Testing and Project Management teams during product development.
Raise and manage Engineering Change Requests (ECRs).
Support prototype builds, testing and production handover.
Review concessions and first-off approvals.
Ensure designs comply with relevant engineering standards and regulatory requirements.
Mentor and support less experienced engineers where appropriate.
About You
Essential Skills & Experience
Degree qualified in Mechanical Engineering, Electromechanical Engineering or equivalent industry experience.
Proven experience in mechanical product design and development.
Strong SolidWorks CAD experience.
Experience of manufacturing processes including castings, machined components and moulded parts.
Knowledge of Design for Manufacture (DFM) and Design for Assembly (DFA).
Experience with APQP, PPAP and Design & Process FMEA.
Understanding of manufacturing ERP systems such as SAP, IFS, Priority or similar.
Excellent problem-solving and analytical skills.
Strong project management and organisational abilities.
Ability to manage multiple engineering projects simultaneously.
Excellent communication skills with the ability to work across multidisciplinary teams.
Desirable Skills
Knowledge of electric motors, gearboxes, drivetrains or rotating machinery.
PCB design experience.
Understanding of CE, UKCA, UL, EMC and IP approvals.
SolidWorks EPDM experience.
Knowledge of KissSoft Gear Design software.
Experience with MotorSolve software.
Lean Manufacturing and Continuous Improvement experience.
Why Apply?
This is an excellent opportunity to join an innovative engineering manufacturer that designs and develops high-quality products supplied to customers around the world.
You'll benefit from:
Working on technically challenging engineering projects
Ownership of projects from concept through to production
Modern engineering and manufacturing facilities
Career development and progression opportunities
Collaborative and supportive engineering culture
Competitive salary and comprehensive benefits package
Apply Today
If you are an experienced Mechanical design Engineer, looking for a step into a Senior position, in Bournemouth, we'd love to hear from you. Please send you cv over to nking@redlinegroup.Com or call 01582878839 for more information.....Read more...
Data preparation and management: Collect, clean, organise, and structure business data from booking records, customer enquiries, diagnostic reports, and workshop logs.
Data analysis and statistical modelling: Analyse trends in workshop capacity, customer behaviour, repeat visits, and vehicle fault patterns using Python and data-analysis tools.
Dashboards and data visualisation: Build and maintain interactive dashboards and reports to present key performance metrics clearly to managers, technicians, and customer service teams.
AI and machine learning development: Build, train, and test machine learning models to forecast workshop demand, predict repair requirements, and optimise appointment scheduling.
Process automation: Help develop intelligent tools, such as an automated customer enquiry system using Natural Language Processing (NLP) to categorise queries and streamline bookings.
Cross-functional collaboration: Work closely with workshop technicians, management, and administrative colleagues to translate operational challenges into data-driven solutions.
Data ethics and governance: Ensure all customer, vehicle, and operational data is handled in strict compliance with data security, privacy, and ethical guidelines.Training:Qualification and Delivery ModelYou will study towards a Level 6 BSc (Hons) Data Science Degree Apprenticeship awarded by the University of Hertfordshire.
Training Locations
Workplace Mentoring: AutoNet VIP workshop based in Harlow, Essex.
Academic Delivery: University of Hertfordshire, College Lane / de Havilland Campus, Hatfield, AL10 9AB.
Training Schedule & Structure
Study Mode: Delivered through a blended learning model, combining scheduled campus teaching blocks or day-release sessions at the University of Hertfordshire with guided online study.
Off-the-Job Training: At least 20% of your paid working hours will be dedicated to off-the-job training, university study, and completing assignments.
On-the-Job Learning: Continuous workplace mentoring by senior colleagues at AutoNet VIP, applying technical learning directly to live automotive datasets and software systems.
Review & Support: Regular progress reviews and Tripartite Review Meetings involving you, your workplace mentor, and your University of Hertfordshire Apprenticeship Progress Tutor to support your professional and academic milestones.Training Outcome:Upon successful completion of the Level 6 Degree Apprenticeship and graduation with a BSc (Hons) in Data Science, a permanent position within AutoNet VIP will be available for a high-performing apprentice.
As AutoNet VIP continues its digital transformation and business growth, career progression routes include:
Data Scientist / AI Specialist: Leading the design, training, and deployment of machine-learning models, predictive maintenance tools, and automated operational systems across the workshop network.Business Intelligence & Analytics Lead: Managing company dashboards, commercial reporting, customer retention analytics, and data infrastructure to drive strategic business decisions.Digital Solutions & Automation Developer: Overseeing the technical roadmap for customer booking platforms, automated communications, and garage-management system integrations.Postgraduate Study & Specialisation: Progression opportunities towards professional body registration (e.g. RSS, BCS) or Level 7 postgraduate study (such as an MSc or Level 7 Artificial Intelligence / Data Specialist Degree Apprenticeship).Employer Description:AutoNet VIP is a growing, family-run vehicle repair and diagnostics business based in Harlow, Essex. We specialise in electric and hybrid vehicle technologies alongside traditional petrol and diesel models.
Built on a commitment to honest, high-quality service and cutting-edge diagnostic technology, the workshop handles everything from routine servicing and MOTs to complex electronic repairs and performance vehicles.
As a forward-thinking business, AutoNet VIP actively embraces digital innovation—including online booking systems, automated customer communications, and data-driven workshop management. We are dedicated to investing in future talent, supporting our apprentices with hands-on mentoring, modern technical facilities, and direct exposure to real-world commercial challenges.Working Hours :Monday to Friday, between 8:00am and 5:00pm (or 8:30am to 5:00pm, exact shift pattern to be agreed). University attendance and study time are integrated into these working hours. Occasional Saturday working may be required.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Initiative,Curiosity,Commercial awareness,Continuous learning mindset,Data security and ethics aware....Read more...
Deliver first-line IT support to users via phone, email and remote support
Diagnose and resolve hardware, software and system-related issues
Install, configure and maintain desktop PCs, laptops and mobile devices
Set up new user accounts and manage passwords using
Microsoft 365 and Active Directory
Support network connectivity, printers and business applications
Record and manage support requests using the IT helpdesk system
Assist with software installations, system upgrades and hardware deployments
Carry out routine maintenance to ensure systems remain secure and up to date
Help maintain accurate technical documentation and IT asset records
Training Outcome:
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab)
Successful completion of the apprenticeship may lead to a permanent full-time role, subject to performance and business needs
Employer Description:Our Digital Marketing, IT Infrastructure, Content Creation, and Data Analytics apprenticeships are designed in collaboration with employers. We combine expert teaching and learning with real-world experience to equip our apprentices with the skills, knowledge, attitudes and behaviours for a successful career.Working Hours :Monday to Friday, 9am- 5pmSkills: Communication skills,IT skills,Customer care skills,Team working,Initiative....Read more...
We are looking for a Senior Programme Manager to lead complex engineering projects from bid stage through to delivery. You will manage customer-funded development programmes, coordinate cross-functional teams, oversee budgets and schedules, and ensure projects are delivered on time, within budget, and to customer expectations.
Key Responsibilities
Manage engineering projects throughout the full project lifecycle.
Lead project planning, scheduling, budgeting, and risk management.
Act as the main point of contact for customers and internal stakeholders.
Coordinate engineering, operations, procurement, quality, and commercial teams.
Monitor project performance, financial forecasts, and programme progress.
Support bid preparation and project governance.
Manage subcontractors and ensure contractual obligations are met.
Requirements
Degree, HND, or equivalent experience in Project Management or Engineering.
Around five years of experience managing engineering or technical projects.
Strong knowledge of project planning, budgeting, risk management, and stakeholder communication.
Experience delivering projects from concept through to completion.
APM qualification is desirable.
Experience within defence, maritime, aerospace, or other highly regulated engineering environments would be advantageous.....Read more...
We are looking for a Senior Programme Manager to lead complex engineering projects from bid stage through to delivery. You will manage customer-funded development programmes, coordinate cross-functional teams, oversee budgets and schedules, and ensure projects are delivered on time, within budget, and to customer expectations.
Key Responsibilities
Manage engineering projects throughout the full project lifecycle.
Lead project planning, scheduling, budgeting, and risk management.
Act as the main point of contact for customers and internal stakeholders.
Coordinate engineering, operations, procurement, quality, and commercial teams.
Monitor project performance, financial forecasts, and programme progress.
Support bid preparation and project governance.
Manage subcontractors and ensure contractual obligations are met.
Requirements
Degree, HND, or equivalent experience in Project Management or Engineering.
Around five years of experience managing engineering or technical projects.
Strong knowledge of project planning, budgeting, risk management, and stakeholder communication.
Experience delivering projects from concept through to completion.
APM qualification is desirable.
Experience within defence, maritime, aerospace, or other highly regulated engineering environments would be advantageous.....Read more...
A position for a Senior Robotics Engineer role based in County Louth, Ireland has become available, with a leading provider of advanced automation, robotics, and industrial technology solutions.
We are currently recruiting on behalf of a fast-growing engineering business that develops high-quality automation solutions impacting real-world machinery and industrial processes. Their technology enables autonomous aqua drones to navigate the seas, robots to assemble complex products, pharmaceuticals to produce life-changing medicines, and much more.
The Senior Robotics Engineer job, based in County Louth, is a full-time permanent position and will play a key role in the design, development, integration, and deployment of advanced robotic systems and automation solutions.
Candidates should be based within a commutable distance of County Louth, Ireland, or be willing to relocate.
This role offers an exciting mix of robotics software and hardware integration, motion planning, control systems, AI-driven automation, system development, prototyping, testing, and technical leadership responsibilities, working closely with multidisciplinary engineering teams to transform innovative concepts into reliable and scalable robotic products.
Ideal candidates for the Senior Robotics Engineer job will have experience in the following areas:
Leading the end-to-end development of robotic systems, including mechanical design, embedded systems, and control architecture.
Developing and optimising algorithms for perception, motion planning, localisation, and robotic control.
Integrating sensors, actuators, embedded hardware, and robotic software frameworks.
Developing and working with robotics software using platforms such as ROS and ROS2.
Building, testing, refining, and deploying robotic prototypes and production-ready systems.
Developing solutions involving robotic perception, sensor fusion, computer vision, and autonomous systems.
Working with embedded systems, microcontrollers, and real-time control technologies.
Collaborating closely with software, electrical, mechanical, and automation engineers to ensure seamless system performance.
Supporting the development and implementation of advanced robotics and automation solutions.
Managing project timelines, technical milestones, deliverables, and engineering priorities.
Mentoring and supporting junior engineers within multidisciplinary project teams.
Preparing detailed technical documentation, system specifications, test reports, and engineering documentation.
Applying strong problem-solving skills to complex robotics, automation, software, and control challenges.
Researching emerging robotics technologies and contributing to research and development initiatives.
Supporting the transition of innovative robotic concepts into reliable, scalable, and production-ready solutions.
The successful candidate will ideally possess:
A Bachelor’s or Master’s degree in Robotics, Mechatronics, Computer Engineering, or an equivalent engineering discipline.
Strong hands-on experience in robotics system design, development, integration, and implementation.
Proficiency in C++ and Python for robotics applications.
Strong knowledge of ROS/ROS2, SLAM, and motion planning frameworks such as MoveIt and Navigation Stack.
Experience with embedded systems, microcontrollers, and real-time control.
A solid understanding of computer vision, sensor fusion, perception systems, and autonomous robotics.
Familiarity with robotics simulation tools such as Gazebo, RViz, Isaac Sim, or MATLAB/Simulink.
Experience with AI and machine learning applications within robotics, such as object recognition and autonomous decision-making (advantageous).
Knowledge of industrial robotics, mobile robotic platforms, or collaborative robots (cobots) (advantageous).
Familiarity with mechanical hardware design and CAD tools such as SolidWorks or Fusion 360 (advantageous).
Strong analytical and problem-solving capabilities with the ability to develop solutions to complex technical challenges.
Excellent communication and collaboration skills, with the ability to work effectively across multidisciplinary engineering teams.
Strong leadership capabilities with the ability to mentor and support other engineers.
An innovative, proactive, and professional approach to robotics development and engineering challenges.
This is a fantastic opportunity for an experienced Senior Robotics Engineer, Robotics Engineer, Robotics Software Engineer, Robotics Systems Engineer, Automation Engineer, Mechatronics Engineer, Autonomous Systems Engineer, or Controls Engineer looking to join a fast-growing organisation developing innovative robotics and automation solutions across a broad range of industries.
To apply for this Senior Robotics Engineer role based in County Louth, Ireland, please contact Tony Broadhurst on 01582 878841 or email TBroadhurst@RedlineGroup.Com quoting reference TDB1008. Alternatively, we welcome conversations regarding similar opportunities within Robotics Engineering, Robotics Software, Autonomous Systems, Automation Engineering, Mechatronics, Motion Control, AI & Robotics, and Industrial Automation sectors.....Read more...
