Assisting with general office administration tasks, including filing, scanning, and photocopying documents
Formatting of CV’s
Updating data sheets
Answering telephones
Responding to email enquiries
Updating the compliance system
Training on coordination
Training:The Level 3 Apprenticeship in Business Administration includes:
Level 3 Apprenticeship in Business Administration
Level 2 Functional Skills in mathematics (if applicable)
Level 2 Functional Skills in English (if applicable)
You will attend a half-day training session with HBTC, where you will develop your business administration knowledge and skills, and work towards any required Functional Skills qualifications (where needed). Additional off-the-job training and an End Point Assessment will also form part of the Apprenticeship.Training Outcome:
This Apprenticeship offers an excellent opportunity to develop valuable skills, knowledge, and workplace experience. Upon successful completion, there may be opportunities for permanent employment, career progression within the company, or progression onto higher-level qualifications or further education
Employer Description:At Bureau Technical Services, apprentices don’t just learn a role; they build a future.
You’ll be joining a team that genuinely invests in your success, working alongside experienced professionals who are committed to supporting your growth. BTS combines technical excellence with a people-first culture, creating an environment where curiosity, teamwork, and ambition are valued. You’ll be part of a company that gives you the chance to develop confidence, build valuable skills, and understand how a successful business operates. With structured support, opportunities to progress, and a team that recognises hard work, BTS is the perfect place to begin your career journey.
Many of their successful employees started their careers through apprenticeships, and they’re passionate about helping the next generation achieve the same.Working Hours :Monday - Friday, 8.30am - 4.30pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Maintain sales and marketing data contained with CRM and ensure accurate customer information including but not limited to leads, contacts, accounts and opportunities
Assist sales team with reporting and troubleshoot any anomalies
Research opportunities and complete stakeholder maps
Outbound calls as instructed to potential and previous customers using existing database once confident with product
Prepare marketing response plans for inbound campaigns and schedules for outbound campaigns, to include liaising with external agency where applicable
Prepare quotations for customers as requested
Assist in the organisation of events, site visits and sales meetings to include managing attendees and resources
Preparation and co-ordination of sales and marketing materials and collateral
Maintenance of marketing and sales media to include online content
Manage linked-in connections and develop own professional network
General sales office support and ad-hoc admin when required
Training:IT Technical Salesperson Level 3.
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Your role will be varied and provides the opportunity to progress into an account management role with uncapped earning potential with a great commission and incentive structure.
You will need to be flexible and willing to take a hands-on approach to supporting the whole team, including assisting the technical team.Employer Description:UNIFY are a fast-growing business providing access to cutting-edge 3D Holographic and LED display technology, empowering clients to fully harness the incredible potential of today’s 3D and LED Display systems.Working Hours :40 hours per week Monday - Friday 8.30am - 5.30pm with one hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Logical,Team working,Initiative....Read more...
Provide first-line IT support to customers via ticketing systems, telephone, and email, taking ownership of incidents from logging through to resolution while maintaining a high level of customer service
Provide day-to-day support across Microsoft 365 services and end-user systems (Outlook, Teams, SharePoint, OneDrive), including user account management, device support, and platform administration, carrying out configuration, troubleshooting, and issue resolution
Supporting mobile device management (MDM) using IBM MaaS360 & Intune, including device enrolment, configuration, policy enforcement, and basic troubleshooting
Assist with Windows Server environments, including Active Directory, Group Policy, and core server roles
Support basic networking, including TCP/IP, DNS, LAN, WAN, and VPN connectivity, escalating more complex issues where required
Assist with VOIP services and data connections, supporting setup, configuration, and fault resolution
Support cybersecurity and managed service tools, including system monitoring, patching, backups, vulnerability management, and security alert handling
Communicate clearly and professionally with customers at all technical levels, ensuring issues are understood, expectations are managed, and regular updates are provided throughout the lifecycle of a ticket
Prioritise workload effectively to meet SLA targets, ensuring timely response and resolution in line with agreed service levels
Maintain accurate and detailed ticket notes to support transparency, handovers, and audit requirements
Maintaining accurate and up-to-date documentation in IT Glue, ensuring all asset information, configurations, and support records are correctly recorded, regularly reviewed, and kept consistent to support effective troubleshooting, service delivery, and knowledge sharing across the team
Work closely with engineers and senior technical staff to resolve escalated and complex issues, providing relevant troubleshooting information and assisting with investigations
Follow escalation processes appropriately, ensuring issues are handed over with clear context and supporting diagnostics to enable efficient resolution
Training:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communication Technician standard.
The training covers the following core occupational duties:
https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-2Training Outcome:Upon completion of the apprenticeship, the successful candidate will have a level 3 qualification as an ICT Support Technician.Employer Description:At Welcomm Communications, we’re more than just a service provider. Our team is dedicated to supporting businesses, ensuring they have all the necessary tools to effectively communicate; we’re in the business of helping business connect to their customers. Their success is our success. This commitment is what truly brings a family feel to our business. We are immensely proud to be known for our award-winning customer service and operational support, having been recognised as O2’s Business Partner of the Year for six consecutive years—an unprecedented accomplishment and we are committed to continuing this excellent service for our customers.
Our core values drive everything we do:
Trust (Integrity): We prioritise honesty, transparency, and ethical decision-making.
Innovation: We embrace a growth mindset, excel in problem-solving, remove blockers, and seek new opportunities.
People First: We value empathy, emotional intelligence, and prioritise building strong relationships.
Collaboration: We foster inclusivity, strong communication, and work to break down silos.
Working Hours :Monday to Friday, 8:30am to 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Proactive,Strong time management,Willingness to learn,IT experience,M365 and Windows OS,Independent working....Read more...
This is an exciting opportunity for an experienced IT Support & Project Coordinator to join a forward-thinking technology-driven business that prides itself on delivering innovative solutions to a diverse client base.Company Overview:A leading technology company based in Stratford, London, specialises in providing bespoke IT systems and project management services to a wide range of industries. With a strong focus on collaboration and continuous improvement, this organisation is dedicated to ensuring clients receive exceptional service and reliable technological solutions.Job Overview:The IT Support & Project Coordinator plays a pivotal role in the smooth delivery of IT projects and technical support services. Acting as a central liaison between the development team, clients, and internal stakeholders, this role ensures projects are coordinated efficiently, IT systems operate seamlessly, and clients receive timely support. You will be responsible for managing change requests, resolving system issues, and supporting the IT Director with new project initiatives.Here's What You'll Be Doing:Coordinating IT projects and ensuring effective communication between stakeholdersActing as a liaison between the development team and clients, managing change requests and resolving system errorsProviding system troubleshooting, incident management, user support, testing processes, and compliance proceduresWorking closely with the server hosting company to manage support requirements and technical issuesOverseeing new IT projects, ensuring deadlines and objectives are consistently metReviewing existing IT systems and projects to ensure optimal functionality and reporting issuesSupporting the IT Director in scoping new projects and attending client meetingsDelivering client training on IT systems to ensure users are well-equippedProducing comprehensive system manuals and documentation for both clients and internal teamsMaintaining clear, professional communication with clients, addressing queries and concerns effectivelyContributing to the continuous improvement of IT support processes and overall operational efficiencyHere Are The Skills You'll Need:Previous experience in IT support, project coordination, or a related roleStrong understanding of IT systems, software, and troubleshooting methodologiesExcellent communication and interpersonal skills for client and stakeholder liaisonAbility to manage multiple projects simultaneously with strong organisational skillsExperience working with server hosting companies and an understanding of hosting-related support requirementsKnowledge of IT project management methodologies and tools is advantageousFamiliarity with programming and web development conceptsProven ability to produce clear and concise system manuals and documentationStrong problem-solving skills with a proactive approach to issue resolutionA collaborative team player who can also work independently when neededWork Permissions:You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here Are The Benefits Of This Job:Salary of £30,000 - £35,000 depending on experienceOffice-based in Stratford for the first 3 months during onboarding and probationHybrid working pattern after probation: 3 days in-office, 2 days remoteOpportunity to work on innovative IT projects within a dynamic and collaborative teamAccess to professional development and training opportunities to enhance your careerA career as an IT Support & Project Coordinator offers a unique chance to work at the intersection of technology and project management. This sector provides continuous opportunities to develop new skills, engage with cutting-edge technologies, and contribute meaningfully to the success of diverse organisations.....Read more...
JOB DESCRIPTION
Job Title: Product Support Representative
Location: Kenosha, WI
Department: Product Support
Reports To: Manager, Product Support Group
Direct Reports/Manages others: No
Weekly Schedule: Hours are 9:00am - 5:30pm (training hours 8:00am - 4:30pm)
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
Summary:
As our Product Support Representative, after extensive (paid) training, you will be the go-to problem solver for the end user of RO products. You will determine each customer's needs, answer their questions, share product information and provide effective solutions to their challenges while delivering exceptional customer service. This role is perfect for someone who thrives on no two days being the same, who loves solving problems, enjoys educating others and is passionate about providing exceptional customer service. Check out https://www.rustoleum.com for all the products and brands under the Rust-Oleum umbrella.
Responsibilities:
Communicates with customers by telephone, email, chat or social media channels to provide information about proper selection of products and their use, and to help resolve consumer issues.
Utilize product documentation as well as received training to support consumers across a wide assortment of products.
Documentation of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Obtain and examine all relevant information to assess validity of problems and to determine possible causes.
Collaborate with other departments in the organization on the investigation and documentation of reported issues.
Requirements: This call center is operational from 7am- 6 pm. Flexible scheduling availability is required to accommodate our customers' needs.
3+ years' experience in customer service, preferably in a call center environment
Outstanding listening and communication skills. Must possesses a strong customer focus
Demonstrated ability to successfully 'think on your feet' - to analyze information received and quickly process it to determine what would be the appropriate next step in terms of additional information needed, appropriate resolution, or referral as beyond scope
Technical adaptability; should have the ability to learn new software, systems, etc. easily
Ability to incorporate technical knowledge, customer requirements, policy guidelines and situational information to resolve customer issues
Salary Range: $23.00 - $25.00/hour
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days/parental leave). Rust-Oleum offers (9.5) paid holidays and (2) floating holiday per year.
We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
Quality Assurance LeadLocation: West Yorkshire Salary: £45,000 + Benefits Recruitment Partner: Aqumen RecruitmentThe CompanyAqumen Recruitment is delighted to be partnering with a large, fast-paced manufacturing business to recruit an experienced Quality Assurance Lead.This is an excellent opportunity to join a well-established manufacturer that supplies products to a diverse customer base across the UK and Europe. The business is committed to delivering high-quality products, driving continuous improvement and building long-term customer relationships through exceptional service and technical expertise.The OpportunityWe’re looking for an experienced Quality professional who enjoys balancing hands-on quality leadership with customer engagement.Whilst the role shares many of the responsibilities of a traditional Quality Manager, it offers something a little different. Alongside leading the site’s Quality Management System, you’ll regularly visit customer sites to investigate quality concerns, discuss findings, build strong relationships and agree practical solutions that deliver the best possible outcome for both the customer and the business.This is an ideal opportunity for someone who is equally comfortable on the manufacturing floor as they are representing the business in front of customers.Key Responsibilities
Lead, maintain and continually improve the site’s Quality Management System.Ensure compliance with ISO 9001 and all relevant quality standards.Champion a culture of quality and continuous improvement throughout the business.Lead internal and external audits.Manage customer complaints through investigation, root cause analysis and successful resolution.Implement effective Corrective and Preventative Actions (CAPA).Analyse quality performance data, identify trends and implement improvement initiatives.Work collaboratively with Production, Engineering and Supply Chain teams to reduce defects and improve manufacturing performance.Ensure products consistently meet customer specifications and regulatory requirements.Develop and maintain quality procedures, documentation and standards.Coach and support colleagues to promote best practice across the business.
Customer-Facing ResponsibilitiesA key part of this role is acting as the technical quality representative for the business.You’ll be expected to:
Visit customer sites to investigate quality concerns and product performance issues.Build strong relationships with customers through professional and effective communication.Lead discussions around quality issues, investigations and agreed corrective actions.Present technical findings in a clear, confident and customer-focused manner.Work collaboratively with customers to identify practical, long-term solutions.Represent the business professionally, helping to maintain its reputation for quality and service.
About YouWe’re looking for someone with a strong technical background who also has the confidence and communication skills to work directly with customers.You’ll ideally have:
Previous experience as a Quality Manager, Quality Assurance Manager, Senior Quality Engineer or Quality Lead within a manufacturing environment.Experience working within a fast-paced manufacturing business.Excellent knowledge of ISO 9001 Quality Management Systems.Experience using quality tools including:
Root Cause Analysis8D Problem SolvingCAPAFMEASPCLean ManufacturingContinuous Improvement methodologies
Internal or Lead Auditor experience.Strong analytical and problem-solving skills.Excellent communication and stakeholder management skills.The confidence to represent the business at customer sites and build trusted relationships.A full UK driving licence and willingness to travel to customer locations when required.
What’s Different About This Role?This isn’t just a site-based Quality Management role.You’ll play a key role in strengthening customer relationships by acting as the face of quality for the business. You’ll work closely with customers to investigate issues, identify root causes and implement sustainable solutions, making a real impact on customer satisfaction and long-term business success.If you enjoy combining technical expertise with relationship management and want a varied role where no two days are the same, this could be the perfect opportunity.What’s on Offer?
Salary of £45,000.Opportunity to join a large, fast-paced manufacturing business.A varied role with a mix of site-based quality leadership and customer engagement.The chance to influence quality standards, customer satisfaction and continuous improvement.A supportive environment where your ideas and expertise will make a genuine difference.
Apply NowAqumen Recruitment is managing this vacancy on behalf of our client.If you’re an experienced Quality professional looking to take the next step in your career and enjoy working closely with customers to deliver quality excellence, we’d love to hear from you.....Read more...
We are seeking a highly motivated Electrical Panel Design Engineer to join our dynamic team. The ideal candidate will have experience in control panel design and proficiency in software packages such as EPlan. This role offers an exciting opportunity to contribute to the development of state-of-the-art electrical power solutions.
Responsibilities
Design and develop electrical control panels in accordance with project requirements and industry standards.
Utilize EPlan software to create detailed electrical schematics and panel layouts.
Ensure compliance with electrical safety regulations and standards.
Collaborate with cross-functional teams to support project delivery and implementation.
Provide technical expertise and support throughout the design and manufacturing process.
Perform quality checks and reviews to ensure accuracy and reliability of designs.
Requirements
Bachelors degree in Electrical Engineering or related field.
Proven experience in control panel design or related electrical engineering roles.
Proficiency in EPlan software for electrical schematic design and panel layout.
Strong understanding of electrical engineering principles and practices.
Excellent attention to detail and accuracy in design work.
Ability to work independently and collaboratively in a fast-paced environment.
Good communication and interpersonal skills.
Experience with AutoCAD is a plus.....Read more...
JOB DESCRIPTION
Primarily responsible for lab testing and field trials for new product development, field training of TM's and installers on product installations and system set up and maintenance. Also acts as a technical liaison for field personnel and various internal departments.
Essential Functions
Conducts on-going market research for Product Managers and marketing services.
Performs laboratory, forensic analysis for field failures and for the purpose of making product recommendations.
Provides product and application training for sales engineers and field sales managers as required.
Provides field training and project management for foreign affiliates and for large or complex projects.
Assists in new product development including lab work, field trials, commercial scale-up and field follow-up.
Special order custom product needs and provides approval for both experimental and discontinued products.
Enters new product information (formula, in-process, updates, price and cost) into system.
Maintains technical literature and creates and edits various technical and promotional publications (i.e., Tech Lines, product Corners, Product Information Guide, Engineering Details).
Provides outside sales support as well as handles incoming calls and lead qualification
Minimum Requirements
Bachelor of Science in Engineering
Ability to proactively identify opportunities and quickly implement solutions.
Must be proficient in Microsoft Office, particularly Excel and Outlook
Demonstrated excellent oral and written communication, presentation, organization and planning skills.
Must be very flexible and able to work in a self-directed, rapidly changing environment.
Requires travel within company plants, distribution facilities, installations throughout the globe but focus is North America
Must possess reliable transportation.
Valid Drivers' License issued by state of residence and in good standing.
Physical Requirements
While performing the duties of this position, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.
The employee is frequently required to stand, walk and reach with hands and arms.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
This position requires physical activity such as lifting material and equipment up to 50 lbs and require computer usage for an extended period - up to 8 hours.
This position requires wearing a hard hat, safety glasses, gloves, steel-toed boots, high-visibility vest, and depending on the task, may also require ear protection, respirators, safety harnesses, and specialized protective clothing, while on the worksite.
Benefits and Compensation
The pay range for applicants in this position generally ranges between $60,000 and $65,000. The range is an estimate based on potential employee qualification operations, needs, and other considerations permitted by law.
In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent comprehensive health plan and financial benefits program including but not limited to, paid holidays, paid time off, 401(k) with company match, Company Pension Plan and Stock Purchase Plans.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Contribute to the linking, analysis and interpretation of complex health, care and population data using appropriate specialist health analytical, epidemiological and biostatistical techniques; and draw meaningful conclusions to understand the factors that influence population health, inequalities and to inform the planning and delivery of health and care strategies, programmes and services
Contribute to discussions on the design requirements of the most appropriate information systems for holding, linking and analysis of sensitive health and care data and for population health surveillance
Interpret and present health and care intelligence outputs to a variety of technical and non-technical audiences, including senior decision makers in the NHS and local government
Investigate the patterns and variations in determinants, diseases, conditions influencing health and care outcomes and service evaluations
Design and implement population health surveys, disease surveillance tools and instruments, and service evaluation tools
Search for and critically appraise relevant evidence and scientific research on health and care intelligence, health determinants and interventions to improve population health and/or the delivery of care. Formulate specific recommendations based on the interpretation of both data and the appraised evidence
With support take a lead role in building strong working relationships with a broad range of health and care system partners, colleagues and the wider team
Contribute expertise to the preparation of documents such as analytical reports, Joint Strategic Needs Assessment strengths and needs assessments, Pharmaceutical Needs Assessment, health equity audits; policy documents, evaluation reports, audits and performance reports, for a wide range of audiences
Carry out projects to develop the analytics and the health and care intelligence skills and knowledge of others (including non-technical staff) in the health and care system through the demonstration and promotion of best practice, teaching and training
Training:Successful completion of this apprenticeship gives you an accredited Level 7 Health and Care Intelligence Specialist qualification:
Workplace Learning
Provided with a 1:1 Coach/Tutor
Delivery (day release)
Online interactive workshops
Self-led learning
Training Outcome:
At the end of the apprenticeship programme, it is anticipated that you will be employment ready, and will be given the opportunity to apply for any available permanent employment opportunities within Public Health and across the Council
Employer Description:Calderdale Metropolitan Borough Council is the local authority of the Metropolitan Borough of Calderdale in West Yorkshire, England. Calderdale is set in the beautiful South Pennines in West Yorkshire, a vibrant Metropolitan Borough, and an active part of Leeds City Region. With a career move to Calderdale Council, you will find a meaningful way to contribute. You will also make a real difference to others. With over 600 services, we offer a wide variety of roles. So, you can use your skills and experience to help others and make Calderdale a better place for everyone.Working Hours :Monday - Friday, 9.00am - 5.00pm. Flexible working hours, including home-working (subject to the needs of the role).Skills: Communication skills,Attention to detail,Problem solving skills,Administrative skills,Number skills,Analytical skills,Initiative....Read more...
This is a fantastic opportunity for someone with exceptional proficiency in Python, SQL, HTML looking to work remotely with a leading Hedge fund. A distinguished player in the quantitative trading industry, renowned for delivering best-in-class solutions to financial institutions, hedge funds, and technology organizations. With over 15 years of expertise, they are at the forefront of quantitative trading technology and business development, navigating the complexities of the electronic trading landscape to achieve strategic objectives.Overview of the roleWe are seeking a highly skilled Quantitative Developer to join our dynamic team. This full-time position involves working closely with our lead developer and the Founder/Portfolio Manager. The role is primarily remote, with required training and occasional travel to London.Key responsibilitiesDatabase Management: Maintain, organise, and expand the SQL Server database. Ensure data integrity and optimise database performance for efficient data retrieval and processing.Back testing and Strategy Development: Develop and implement back testing and stock screening strategies using Python. Collaborate with the investment team to refi ne and test new strategies.Process Automation: Design and execute process automation to streamline operations and improve efficiency. Implement automated workflows and scripts to reduce manual intervention.Risk Management: Assist in developing and monitoring the risk management system. Analyse risk metrics and provide insights to mitigate potential risks.User Interface Development: Create intuitive and user-friendly interfaces for internal tools and applications. Ensure seamless user experiences through effective design and functionality.Code Documentation: Add comprehensive comments and documentation to the codebase to facilitate collaboration and future development.System Development: Maintain and enhance our proprietary investment management system and libraries. This includes writing clean, scalable, and efficient code to support our investment strategies.Key requirementsEducational Background: Graduate with a master's degree in computer science, Information Technology, or a related field. Strong foundation in mathematics, statistics, and computer science principles.Experience: At least 2 years of professional experience, with a minimum of 1 year in a development team. Proven track record of delivering high-quality software solutions.Technical Skills: Advanced proficiency in Python programming is crucial. Experience with SQL, HTML, and VBA is a plus. Familiarity with cloud computing platforms and automation tools is beneficial.Analytical Skills: Strong analytical and problem-solving skills. Ability to work with large datasets and derive actionable insights.Communication Skills: Excellent verbal and written communication skills. Ability to convey complex technical concepts to non-technical stakeholders.Work Ethic: Strong work ethic, can-do attitude, and willingness to contribute from day one. Self-motivated and able to work independently in a remote setting.Team Collaboration: Desire to work in an entrepreneurial environment. Ability to collaborate effectively with cross-functional teams and contribute to a culture of openness, honesty, and engagement.Perks and benefits of the roleCompetitive Salary based on experienceFlexible hybrid working model.Opportunities for professional growth and development.Exposure to cutting-edge technology and innovative projects.Collaborative and inclusive company culture.....Read more...
An opportunity has arisen for a Business Analyst to join a well-established biotech company using large-scale genetic data and AI to predict disease risk and advance precision healthcare.
As a Business Analyst, you will gather business requirements, design efficient processes and support the delivery of a Jira Service Management solution.
This is a 6-month contract-based role offering hybrid / remote working options, salary range of £400 - £500 per day and benefits.
You will be responsible for:
* Gathering, analysing and documenting business and operational requirements.
* Producing functional specifications, user stories and acceptance criteria.
* Mapping business processes, workflows, business rules and system integrations.
* Acting as the link between business stakeholders, technical teams and external delivery partners.
* Managing and refining the project backlog to support successful delivery.
* Defining workflow processes and automation requirements.
* Supporting solution validation to ensure business requirements are met.
* Preparing test scripts, coordinating User Acceptance Testing (UAT) and managing defects through to resolution.
* Identifying project risks, dependencies and implementation considerations.
* Assisting with business readiness, transition planning and change management activities.
* Working closely with technical teams to ensure requirements are accurately reflected within the implemented solution.
What we are looking for:
* Previously worked as a Business Analyst, Process Analyst, Process Improvement Analyst, Data Analyst, Workflow Analyst, Operations Analyst, Business Intelligence Analyst, BI Analyst or in a similar role
* Experience in delivering business systems, process improvement or digital transformation projects.
* Skilled in requirements gathering, process mapping, and preparing detailed functional documentation.
* Experience with Jira Service Management (JSM), IT Service Management (ITSM) platforms or service management transformation projects.
* Have experience integrating HubSpot or other CRM platforms.
* Ability to produce user stories, functional specifications, workflow diagrams and process documentation.
* Experience supporting testing, User Acceptance Testing (UAT) and solution implementation.
* Background working within operational, customer service, technology or business transformation environments.
* Good understanding of workflow automation, service processes and systems integration.
This is a great opportunity for an experienced Business Analyst looking to contribute to meaningful process improvement within a specialist healthcare environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Redline has been retained by a global leader in critical power and power generation solutions who are seeking a Field Service Engineer to join their expanding Service team.
Due to continued growth and increasing demand, our client is looking for a Field Service Engineer to carry out the servicing, repair, upgrading and commissioning of critical power systems across customer sites worldwide. This is an excellent opportunity to join an established engineering business working on highly technical equipment within mission-critical environments.
Responsibilities for this Field Service Engineer role based in Staffordshire:
Carry out the servicing, maintenance, repair and upgrading of critical power systems at customer sites across the UK and internationally, as well as within the Burton upon Trent service workshop.
Perform electrical inspection, fault finding and testing, including insulation resistance testing, live electrical load testing and recording electrical measurements.
Read and interpret electrical wiring diagrams to diagnose faults and ensure all associated wiring and protective devices comply with current electrical regulations.
Commission new critical power equipment on customer sites worldwide and provide technical support to customers remotely to resolve urgent breakdowns.
Produce detailed electronic service reports, assist with product development activities and support other departments with the testing of new production and rental equipment when required.
Key skills and experience required for this Field Service Engineer role based in Burton upon Trent:
NVQ Level 3 or equivalent in an electrical discipline.
18th Edition(BS7671) Electrical Wiring Regulations.
ECS Skills Card in an associated electrical discipline would be advantageous.
Experience carrying out electrical inspection, testing and fault finding on industrial electrical equipment.
Ability to read and understand electrical wiring diagrams.
Full UK driving licence and willingness to travel internationally as required.
Our client will also consider engineers who may not meet every requirement but are looking to develop their skills within a specialist critical power engineering environment.
Package:
£21.00 per hour (approximately £45,000 basic salary based on a 40-hour week)
Overtime paid at enhanced rates:
Weekdays: x1.5 after 8 hours (up to 14 hours), x2 thereafter
Saturdays: x1.5
Sundays: x2
22 days annual leave plus Bank Holidays (25 days less Christmas shutdown)
To apply for this Field Service Engineer – Critical Power Systems position, please send your CV to ndrain@redlinegroup.Com.....Read more...
Development TechnologistSomerset Competitive + BenefitsReady to bring great food ideas to life?We're looking for a passionate Development Technologist to join our growing New Product Development team. If you enjoy working in a fast-paced food manufacturing environment and want to be involved in every stage of the product journey—from kitchen concept to supermarket shelf—this could be the perfect opportunity.This role would suit a Food Science, Food Technology or Nutrition graduate looking to build on their industry experience, as well as an experienced Development Technologist ready for their next challenge.Working with leading retail and foodservice customers, you'll support the delivery of exciting new products, coordinate factory trials, develop recipes and packaging, and ensure every launch is delivered on time, to specification and to the highest quality standards.What You'll Be Doing
Support new product development projects from concept through to launch.Prepare product samples for customer submissions.Coordinate factory trials, product testing and shelf-life evaluations.Produce specifications, artwork approvals and technical documentation.Work closely with Technical, Operations, Packaging and Supply Chain teams.Liaise with customers, suppliers and packaging partners to keep projects on track.Ensure all products meet food safety, quality and legal requirements.
What We're Looking For
A degree in Food Science, Food Technology, Nutrition or a related discipline.Experience within food manufacturing, NPD or a placement year in the food industry.Excellent organisational skills and the ability to manage multiple projects.Strong communication skills and attention to detail.Good IT skills, including Microsoft Excel.HACCP knowledge is desirable, along with experience of packaging development or artwork approval.
Join a collaborative and innovative business where you'll gain hands-on experience across the full product development lifecycle, work with well-known customers and develop your career within a supportive NPD team.Whether you're an ambitious graduate with industry experience or an established Development Technologist, we'd love to hear from you. Apply today!....Read more...
Critical Operations Technician
Toronto, ON Full-Time | Shift-Based OperationsEnergi People is partnering with a leading provider of mission-critical facilities to recruit a Critical Operations Technician
This is an excellent opportunity for an ambitious facilities professional looking to build a long-term career within the rapidly expanding data centre industry.As a Critical Operations Technician, you will play a key role in maintaining the reliability, performance, and uptime of critical infrastructure systems that support one of the world's most demanding operational environments. You will work alongside experienced engineers and operations professionals, gaining exposure to industry-leading technologies and best practices.Key Responsibilities
- Monitor, operate, and maintain critical facility systems including electrical, mechanical, cooling, and life safety infrastructure.
- Perform routine inspections and preventative maintenance activities.
- Respond to alarms, incidents, and operational events in accordance with established procedures.
- Support troubleshooting, fault finding, and root cause analysis on facility equipment.
- Assist with switching procedures and equipment isolations under supervision.
- Ensure operational activities are completed safely and in accordance with company policies and industry standards.
- Maintain accurate records, logs, and maintenance documentation.
- Coordinate with vendors, contractors, and internal stakeholders during maintenance and repair activities.
- Participate in shift handovers and communicate operational risks effectively.
- Contribute to continuous improvement initiatives focused on reliability, efficiency, and operational excellence.
Required Qualifications
- Experience working with critical building systems, facilities operations, industrial maintenance, data centres, power generation, commercial buildings, healthcare facilities, manufacturing plants, or similar environments.
- Basic understanding of electrical distribution systems, UPS systems, generators, HVAC equipment, chilled water systems, or building management systems (BMS).
- Ability to read and interpret technical drawings, procedures, and operating documentation.
- Strong problem-solving skills and attention to detail.
- Excellent communication and teamwork abilities.
- Comfortable working in a shift-based operational environment.
- Commitment to safety, compliance, and operational excellence.
Preferred Experience
- Data centre, mission-critical, or critical facilities experience.
- Trade certification, technical diploma, engineering technology qualification, or equivalent practical experience.
- Experience with CMMS, BMS, EPMS, or DCIM platforms.
- Knowledge of preventative maintenance and critical environment operations.
What's on Offer
- Competitive compensation package.
- Annual bonus opportunity.
- Comprehensive health and wellness benefits.
- Career progression within a rapidly growing mission-critical sector.
- Structured training and professional development.
- Exposure to industry-leading critical infrastructure environments.
- Collaborative and supportive team culture.
If you're looking to develop your career within critical facilities, data centres, or mission-critical operations, we'd love to hear from you.
Apply today through Energi People for a confidential discussion regarding this opportunity.
About Energi People
Having spent 20 years earning trust across MEP building services, structural and mission-critical engineering with the very best construction engineering firms across the UK, UAE, USA and beyond, we know the disciplines, the best employers, and crucially, the roles that arent advertised. Find out more at https://energipeople.com/....Read more...
Our client is a specialist London based Main Contractor who focus on new builds and refurbishments across the commercial, residential, hotel and leisure sectors.
The RoleThey are seeking an experienced Design Manager to lead and coordinate the design process across major construction projects. You will manage design consultants, subcontractors and project stakeholders, ensuring design information is delivered on programme, within budget and to the highest quality standards.
Key Responsibilities
Lead and manage the design process from pre-construction through to project completion.
Coordinate architects, consultants and specialist subcontractors.
Develop and maintain design programmes, design responsibility matrices and information release schedules.
Chair design meetings and drive the resolution of technical and coordination issues.
Review design information to ensure buildability, compliance, quality and cost efficiency.
Manage design changes and ensure all documentation is controlled and issued correctly.
Coordinate statutory approvals, planning submissions and Building Control requirements.
Support procurement by defining design deliverables and reviewing subcontractor proposals.
Oversee the production of O&M manuals, Health & Safety Files and project handover documentation.
Promote sustainability initiatives, including BREEAM and other environmental requirements.
Mentor and support site teams on design management best practice.
Requirements
Proven experience as a Design Manager within the UK construction industry.
Strong understanding of design management, construction methodologies and project delivery.
Experience working for UK based main contractors
Experience managing design teams on commercial, residential or mixed-use developments.
Excellent coordination, communication and stakeholder management skills.
Ability to interpret technical drawings, specifications and design documentation.
Degree qualified in Construction, Engineering, Design Management or a related discipline.
Professional membership (CIOB, RICS, CIBSE or equivalent) desirable.
SMSTS and CSCS card preferred.
What We're Looking For
Proactive and organised approach to managing multiple design workstreams.
Strong commercial awareness with a focus on delivering practical, buildable solutions.
Ability to work collaboratively while driving projects forward and meeting key milestones.
Excellent problem-solving skills and attention to detail.
This role is ideal for an experienced Design Manager looking to join a leading main contractor delivering high-profile construction projects across London and the South East.
Apply for more information.
Cavendish Recruitment Professionals Ltd is an equal opportunity employer. We welcome applications from all qualified candidates regardless of gender, race, age, sexual orientation, religion, or belief.....Read more...
Analysing foreign matter that occurs naturally with the ingredients we process
Recording a variety of data on spreadsheets
Sample collecting and testing
Daily checks to ensure production is at the right standard
Coaching and mentoring from the Factory Manager
Helping to shape the future of the quality function at the factory
Assisting with NPD process / checks and measures / small batch through to end production
Manage transfer documentation between sites
Assist with works order documentation
Support sales team with customer sales samples
Provide support for technical department when required
Training:The apprenticeship course will start on Wednesday 7th October, the programme will be delivered fully online by National Centre for Food Manufacturing (University of Lincoln).Training Outcome:The apprenticeship is 15 months with the preferred option for the candidate progress to a Process Leader Apprenticeship qualification after.
We are ideally looking for a person who would like to progress with the JLP business, with this apprenticeship serving as their starting point. There will be opportunities within the wider business to progress to a supervision role, and ultimately into a management position. There will be opportunities within the wider business to progress to management level subject to meeting agreed criteria.Employer Description:Established in 1974, J L Priestley & Co Ltd has proudly operated as a premier family-owned business for over 50 years, cementing its reputation as a leading supplier of high-quality dehydrated food ingredients. Based in Lincolnshire, the company specialises in sourcing, processing and distributing dried vegetables, fruits, herbs, and spices. Underscoring our uncompromised focus on food safety, we hold a prestigious BRC AA+ accreditation, the highest standard for operational excellence and quality management. Thanks to the rigorous commitment to compliance and our extensive technical expertise, J L Priestley has earned the trust of the nation's favourite food manufacturing companies, serving as a foundational partner in the production of everyday consumer food brands.
The board of director are committed to developing the business, investing in new technologies and people to grow and explore new markets. The successful candidate will be joining the business at an exciting time.Working Hours :Monday to Friday. Working hours typically 8am – 4pm or 9am – 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Day to day duties may include but not necessarily limited to:
Responding to IT related tickets
Responsible for keeping documentation up to date
Spearhead a migration of client data into a new system
Setting up new PC’s/laptops
Setting up new users on internal systems
Networking PC’s to printers, scanners and other hardware
Troubleshooting and technical fault diagnostics for through remote access and on-site support
Assisting with onsite projects & migrations
Remote access to assist customers with IT related issues/queries
Administrative tasks such as daily server/monitoring/backup checks
Training:Information Communications Technician Level 3 Apprenticeship Standard:
The successful candidate will undertake a 22-month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off the job training and monthly coaching sessions
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification. These block weeks will take place online in TDM’s virtual learning platform
You will have a designated mentor in the workplace to support your learning and at the end of programme will be assessed via an external assessment body
This is a level 3 qualification
Training Outcome:The opportunity to secure a full-time position once the apprenticeship has concluded.
Pay review on completion of apprenticeship and good performance.
The chance to be promoted to a more senior role including additional responsibilities, if work ethic warrants.
Rare opportunity to see the technical & Sales side of a IT Company.
We actively encourage the building of ones career with industry recognised qualifications.Employer Description:Meta Eagle Ltd is an IT consultancy firm that brings More Than Just Technology To the Table. - Offering a suite of IT Services, Products, Consultancy and Monitoring capabilities. We aim to understand your organisation, to help take the complication out of technology.Working Hours :Monday to Friday, 09:00 - 17:30 (1 hour lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience,Office 365,Windows Server Experience,Understanding of DNS,Computer components,Troubleshooting understanding....Read more...
Responsible for executing day to day service requests and incident resolution with a high user satisfaction rate. This is achieved by taking calls (in person or otherwise) and handling the resulting incidents and requests using the incident management and request fulfilment processes and tools in line with ITIL practices.
Working with other teams within Information Services to provide an overall quality of service, suggesting where the service desk can add value to processes and procedures.
Developing expertise in certain services / products to act as a specialist in the area, providing elevated support and guidance to both colleagues and users.
Working across a range of projects and activities to deliver improved facilities and services to the university. Improve efficiency and reduce demand by producing artifacts such as self-service guidance, knowledge articles and data-driven reporting.
Accountabilities and responsibilities:
Plan and manage own workload using the IT Service Management tool and guidance from peers / management, ensuring all reasonable efforts are made to work within agreed operational and service level agreements, escalating where necessary and providing regular, meaningful updates to users
Gather information on user service requests and incidents, seeking clarity from either the requestor, affected users or subject matter experts, accurately recording key points, actions, and where appropriate, including supporting evidence log files / screenshots.
Provide first line technical support to staff and students through face to face, telephone and service desk support routes. Where the issues are more complex, escalate to other members of the Digital Services department.
Deploy PC’s to computer labs including unboxing, cabling, setup, asset management, software installation and documentation.
Perform regular inspections of open access PC spaces both to address issues identified via remote reporting and to identify any new or unreported problems.
Deliver software updates to PC’s installed across the Uxbridge campus including device ‘rebuilds’ for both desktops and laptops.
Conduct audits of university-provided equipment in a variety of spaces including open access computer labs, the library, office spaces and technical areas.
Create documentation for common support activities either as internal knowledge base articles or as customer guides.
Provide support and training to staff and students across the organisation in relation to IT products and services with full support and guidance from the Digital Customer Services team.
Ensure compliance with relevant policies such as Identity and Access Management and Brunel Acceptable Use by all users and by self when undertaking support activities
Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard.
You will also receive full training and support from the Just IT apprenticeship team to increase your skills.
Your training will include gaining a Level 3 IT qualification. Training schedule has yet to be agreed.
Training Outcome:Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Tech and digital professionals in London earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career.Employer Description:Brunel University of London is a public research university located in the Uxbridge area of London, England. It is named after Isambard Kingdom Brunel, a Victorian engineer and pioneer of the Industrial Revolution.Working Hours :Monday - Friday (9:00am - 5:30pm)
Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Motivated,Can do attitude,Tech Savvy,Hardware and Software,Passion for IT,Troubleshooting....Read more...
Support the day-to-day administration of the business, ensuring records, systems and documentation are accurate and up to date
Assist with the preparation, review and servicing of commercial contracts and project documentation
Provide administrative support for tender submissions and bid writing, ensuring information is accurate and submitted within deadlines
Prepare reports, spreadsheets and presentations using Microsoft Office to support business operations and decision-making
Analyse business data and produce management information to identify trends and support continuous improvement
Communicate professionally with clients, suppliers and internal stakeholders by telephone, email and video conferencing
Coordinate meetings, prepare agendas, take minutes and distribute actions to attendees
Manage shared inboxes, calendars and diaries and arranging meetings when required
Maintain electronic filing systems and ensure confidential information is handled in accordance with company policies and GDPR
Support the onboarding of new projects by preparing documentation and coordinating administrative activities
Assist with procurement activities, raising purchase orders and maintaining supplier records where required
Support the commercial and technical teams with administrative tasks to ensure the successful delivery of renewable energy projects
Assist in organising and attending industry events, exhibitions, client meetings and networking opportunities when appropriate
Prepare professional correspondence, reports and business documents to a high standard
Maintain accurate records within company databases and business management systems
Work collaboratively across departments, demonstrating the company's values of safety, integrity, collaboration, reliability and professionalism
Identify opportunities to improve administrative processes and contribute ideas that enhance business efficiency
Undertake any other reasonable administrative duties appropriate to the role and support the successful completion of the Level 3 Business Administrator Apprenticeship
Training:
Level 3 Business Administrator Standard
A bespoke programme of technical and vocational training
Functional skills in Maths and English*if applicable
The successful candidate will be assigned a dedicated work based trainer who will provide support and guidance throughout the course. This Apprenticeship is delivered wholly in the workplace, the successful candidate will not need to attend any weekly sessions at the Grimsby Institute unless Maths or English is required as part of the Apprenticeship.Training Outcome:
Possible permanent contract upon successful completion of the Apprenticeship and further enhanced industry based training.
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.
Transferable skills that are invaluable in the wider world of work.
Employer Description:XceCo is an award-winning, independent renewable energy asset management company based in Grimsby. Supporting over 750 offshore wind turbines across multiple wind farms, XceCo provides expert Asset Management, Operations & Maintenance and Consultancy services. Built on the values of safety, collaboration, integrity, experience and reliability, XceCo works as one team with its clients to maximise the performance and value of renewable energy assets while contributing to a more sustainable future.Working Hours :Monday - Friday, 8.00am - 4.30pm (30 mins unpaid lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Senior Electrical Design Engineer Design the Future. Lead with Impact. Join a consulting engineering firm where innovation, collaboration, and professional growth are at the heart of everything they do. This is more than a place to work—it’s a place to build a career alongside some of the most respected Electrical Design MEP professionals in the industry.With a clear and personalised Pathway to Leadership Programme, every employee has access to a structured development plan designed to help them achieve their career ambitions. Whether your goal is technical excellence, project leadership, or business management, you'll have the support and opportunities to get there.The Role: Senior Electrical Design Engineer This is an exciting opportunity for an experienced Electrical Design Engineer to take a lead role in the delivery of complex, multidisciplinary projects. You will be responsible for providing technical leadership across multiple projects while supporting clients, mentoring engineers, and driving successful project outcomes. Key ResponsibilitiesLead the electrical design and delivery of complex MEP projectsWork across sectors including healthcare, education, commercial, biotechnology, transportation, and mission-critical facilitiesDevelop innovative and efficient electrical engineering solutionsAct as a key client contact, providing technical guidance and building strong relationshipsMentor and support junior engineers and design staffCollaborate with project managers and senior MEP leadership teams to ensure successful project executionEnsure compliance with relevant codes, standards, and industry best practicesAbout You Essential RequirementsBachelor's degree in Electrical Engineering (BSEE) or equivalentMinimum 7 years' experience in MEP consulting or electrical building services designDemonstrated experience leading teams and coordinating project deliveryStrong project management experience within the MEP environmentHealthcare design experience, including HCAI compliance knowledgeExcellent communication and client-facing skillsStrong understanding of electrical systems design and building codesDesirable QualificationsProfessional Engineering (PE) licence or equivalentPMP certificationLEED accreditationExperience using Revit and CAD softwareBenefits & Rewards Comprehensive Benefits Package401(k) retirement planMedical, dental, and vision coverageLife and disability insuranceCommuter benefitsAdditional employee wellness programmesGenerous Time OffCompetitive PTO allowancePaid public holidaysCompany-wide shutdown between Christmas and New YearPurpose-Driven CulturePaid volunteer daysStrong commitment to social responsibility and equity initiativesExceptional Career DevelopmentMentorship from recognised industry leadersStructured leadership development programmesContinuous learning and professional growth opportunitiesClear progression pathways to senior and leadership positionsWhy You'll Love Working Here Employees enjoy a culture built around trust, collaboration, and continuous improvement, including:A genuinely supportive and enjoyable working environmentHealthy work-life balanceOngoing professional development and training opportunitiesExposure to cutting-edge technologies and complex projectsStrong teamwork and knowledge-sharing cultureThe opportunity to work on high-profile projects across the globeAs the business continues to grow, its success is driven by talented people who are passionate about delivering exceptional engineering solutions. Our Values The company's values are embedded in everything they do:Conscientious – We take ownership and deliver with integrity.Empowered – We trust our people to make an impact.Respectful – We foster collaboration, inclusion, and professionalism.Resilient – We adapt, overcome challenges, and keep moving forward.Transformative – We embrace innovation and drive meaningful change.If you're looking for an opportunity to lead impactful projects, work alongside world-class engineers, and accelerate your career within a forward-thinking organisation, we'd love to hear from you.....Read more...
Act as a professional first point of contact for Helpdesk enquiries.
Log and manage incidents and service requests accurately.
Gather information to help diagnose technical issues.
Learn how to use industry-standard service management and support tools.
Assist with troubleshooting and resolving routine IT problems.
Maintain accurate records and support documentation.
Escalate more complex issues to experienced team members when required.
Contribute to knowledge articles and process improvements.
Support customers with professionalism, empathy, and clear communication
Training Outcome:Customer Facing IT Helpdesk Advisor.Employer Description:DHL Express UK is part of the Deutsche Post DHL Group - the world’s most international company. We operate in more than 220 countries and territories worldwide, enabling us to provide exceptional national and international career development opportunities. Within DHL Express’s pursuit to be The Logistics Company of the World we engage in a number of initiatives such as – Go Teach, Go Green and Go Help.Working Hours :Monday - Friday, 9:00am - 5:00pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Logical,Initiative,Patience....Read more...
Learn and understand the core functions of each department
Adapt to different roles and responsibilities within HSE, Commercial, Technical, Purchasing, and Quality
Support daily administrative tasks, ensuring compliance with company procedures
Assist in coordinating and maintaining management systems
Help allocate resources to support business operations
Engage with internal and external stakeholders
Monitor and ensure overall company compliance
Manage schedules, report on projects, and track deliverables
Provide a high level of support to meet and exceed client expectations
Competently use Microsoft Excel and other office-based software
Training:
4 days per week at Shepherds Offshore
1 day per week at Newcastle College
Training Outcome:Successful apprentices will have the opportunity to continue their career within the company. This role provides an excellent foundation for future roles in project coordination, business operations, or management.Employer Description:Shepherd Offshore is dedicated to providing essential services, support, and value to leading global companies. Join us and build your future in a company committed to development and success.Working Hours :Monday - Friday: 8.00am - 4.00pm (some departments may require 8.30am - 4.00pm).Skills: Communication skills,IT skills,Organisation skills,Administrative skills,Team working....Read more...
Deliver first-line IT support to users via phone, email and remote support
Diagnose and resolve hardware, software and system-related issues
Install, configure and maintain desktop PCs, laptops and mobile devices
Set up new user accounts and manage passwords using
Microsoft 365 and Active Directory
Support network connectivity, printers and business applications
Record and manage support requests using the IT helpdesk system
Assist with software installations, system upgrades and hardware deployments
Carry out routine maintenance to ensure systems remain secure and up to date
Help maintain accurate technical documentation and IT asset records
Training Outcome:
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab)
Successful completion of the apprenticeship may lead to a permanent full-time role, subject to performance and business needs
Employer Description:Our Digital Marketing, IT Infrastructure, Content Creation, and Data Analytics apprenticeships are designed in collaboration with employers. We combine expert teaching and learning with real-world experience to equip our apprentices with the skills, knowledge, attitudes and behaviours for a successful career.Working Hours :Monday to Friday, 9am- 5pmSkills: Communication skills,IT skills,Customer care skills,Team working,Initiative....Read more...
Vehicle Technician Norwich
Salary: OTE £42,000 (depending on experience)
Hours: Mon-Fri 8:30am5:30pm, 1 in 3 Saturdays 8:30am1:00pm
We are looking for a fully qualified Vehicle Technician (NVQ Level 3 or equivalent) to join our friendly, professional team in Norwich.
Key Responsibilities:
- Servicing, maintenance, and repairs of customer vehicles
- Fault diagnostics and problem-solving
- Ensuring work is completed efficiently and to high standards
- Providing excellent customer service
Requirements:
- NVQ Level 3 or equivalent in Vehicle Maintenance & Repair
- Dealership or independent workshop experience preferred
- Strong diagnostic and technical skills
- Positive, team-focused attitude
Benefits:
- 31 days annual leave (including bank holidays)
- Pension scheme & life assurance
- Free RAC breakdown cover
- Employee discounts on vehicles, parts, and services
- Health and wellbeing support
- Cycle-to-work scheme
- Recruitment referral incentives
- Free refreshments and more
Join a supportive team where your skills are valued and your career can grow. Apply today! Or contact Rachael on 07885881841 / rachael.mortimer@holtautomotive.co.uk ....Read more...
We are looking for a Senior Programme Manager to lead complex engineering projects from bid stage through to delivery. You will manage customer-funded development programmes, coordinate cross-functional teams, oversee budgets and schedules, and ensure projects are delivered on time, within budget, and to customer expectations.
Key Responsibilities
Manage engineering projects throughout the full project lifecycle.
Lead project planning, scheduling, budgeting, and risk management.
Act as the main point of contact for customers and internal stakeholders.
Coordinate engineering, operations, procurement, quality, and commercial teams.
Monitor project performance, financial forecasts, and programme progress.
Support bid preparation and project governance.
Manage subcontractors and ensure contractual obligations are met.
Requirements
Degree, HND, or equivalent experience in Project Management or Engineering.
Around five years of experience managing engineering or technical projects.
Strong knowledge of project planning, budgeting, risk management, and stakeholder communication.
Experience delivering projects from concept through to completion.
APM qualification is desirable.
Experience within defence, maritime, aerospace, or other highly regulated engineering environments would be advantageous.....Read more...
