Start - 3 months:
To cut down first response time
Increase the resolution rate
Improve customer satisfaction
3-6 months
Improve knowledge of company and understanding of the business as a whole
Improve the customer onboarding experience.
Improve the order journey
6-12 months
Help build on the company knowledge base to help lower ticket volume
Have a good understanding of our CRM and other systems
Full ownership of their assigned tasks
12+ months
To be fully independent in the role
Have a broader understanding of the organisation
Be able to work on their own projects with little guidance
Training:
1 day every 2 weeks term time at college
Work place mentor
College appointed assessor
Training Outcome:For the right candidate, the role could lead to a full-time position upon completion of the apprenticeship. With the potential to lead to training in different sectors within the company.Employer Description:We’re a UK-based provider of scalable business internet solutions and point-to-point multi-site connectivity. With nearly two decades of experience under our belt working with some of the most diverse companies in the country.We have a small work environment with about 4 office staff and two Engineers.Working Hours :Monday - Friday : 9am-5pm.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Patience....Read more...
You’ll join us as a Business Services Apprentice, developing practical skills and gaining real experience across multiple business functions.
This is a learning-focused role, where you’ll rotate and spend time in HR, Finance and Environmental Health & Safety (EHS) teams, building an understanding of how a business operates and how different teams work together.
What you’ll be doing:
Structured rotation across HR, Finance and EHS departments
Supporting day-to-day tasks across different departments
Helping maintain records, systems and reports
Assisting with meetings, training and team activities
Working with colleagues across the site
Supporting improvement activities
Developing digital and administrative skills
Training:Training will take place on-site at our Sudbury facility, supported by blended delivery. Depending on the delivery model, this may include college attendance or online learning via an e-portfolio, with regular tutor support, workplace visits and observations.Training Outcome:This apprenticeship provides a broad foundation in business support skills and experience across HR, Finance and EHS.
On successful completion, there may be opportunities to continue your career within Siemens Healthineers in a business support or specialist function.Employer Description:We are a team of more than 72,000 highly dedicated Healthineers across more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients worldwide.Working Hours :Monday to Friday, 37.5 hours a weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
As a Warranty Support Administrator, supporting the Warranty team, you will play an important role in our busy team ensuring day to day tasks are completed with a high level of accuracy. Due to the specialist nature of the position, previous experience is not required for this entry level position. Full training and support will be provided to the successful candidates.
Your responsibilities will include:
Supporting the team in monitoring and reviewing daily, weekly, and monthly reports to identify key information
Obtain, query, and validate as necessary all claim information using a variety of programmes and systems
Produce accurate warranty claims within manufacturer's guidelines in a timely manner using our in-house warranty claim management system
Process and reconcile claim settlements received from the manufacturer
Provide office housekeeping duties as and when required
Training:Business Administration apprenticeship training delivered by Chelmsford College virtually and in the workplace.Training Outcome:The recruitment of a Business Administration Apprentice.Employer Description:AWM is the world’s leading Warranty Consultancy for the Aviation sector, assisting airlines to maximise their warranty savings for their fleet of aircraft, through the application of industry leading processes and training.
AWM operate as an EOT Company (Employee Ownership Trust) where all employees have a ‘significant and meaningful’ stake in a business, the EOT set up also boosts Employee Engagement.Working Hours :4 Days per week 8.00am - 4.00pm (30 minutes unpaid lunch) with 3 days based in our offices and 1 day working from home for 'off the job training' following the induction period.Skills: Good time management,Problem solving,Attention to detail,Critical thinking....Read more...
Working with Electricians and Engineers, helping in the following tasks:
Duties to include but not limited to:
Manufacturing electrical control panels (drilling, tapping, fixing cable trunking and din rail, fitting and wiring components to electrical schematics)
Testing electrical control panels (checking electrical schematics, checking PLC signals, testing protective devices and general functionality)
Installation of cable basket or trunking (marking out, cutting and fixing)
Wiring of process equipment such as pumps, heaters and instrumentation using SWA, SY, CAM cables
Piping of actuated pneumatic equipment such as valves and cylinders
Set-up of equipment, scaling and calibrating
Training:Mechatronics Maintenance Technician Level 3/Skills England.Training Outcome:There are of lots opportunities at Suncombe to develops skills into areas such as, automation, programming, electrical design, test engineering and commissioning with a mixture of in-house and formal training.Employer Description:Suncombe, formed in 1961, design and manufacture high quality critical automatic processing systems for the pharmaceutical, biotechnology and research sectors. We are experts in BioWaste Effluent Treatment, Cleaning In Place, GMPWashers, GMP Vessels, Sterile Liquid Processing Skids/Modules and Custom Production, Storage, and Distribution Solutions for validation and compliance to cGMP requirements.Working Hours :Monday to Friday - 08:00 - 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Safety Awareness,Adaptability,Good Time Management,Punctual and Reliable,Self Motivated/Enthusiastic....Read more...
Liaise with the preconstruction manager, commercial and operations team to assist in taking a project from tender stage to contract
Logging tenders on ensuring that specification and programme information is noted
Ensure all the latest relevant documentation including drawings, specifications and scope is downloaded from client web portals, saved to the project folder electronically and printed relevant documents as required
Creating drawing registers specifically to the project
Produce working folders for estimators and ensure the filing sytem is up to date
To develop an understanding of the different pipework systems within the process and construction industry
Assist estimators with take-off and measures from drawings using estimating software
Assist with updating and maintaining companies estimating software database
Assist with gaining quotes for materials from suppiers and filling accordingly
Assist with preparing quotations for projects
Assist with company's social media postings
Training Outcome:
Upon successful completion of the apprenticeship, there will be opportunities to progress within the team as an Apprentice Estimator or within other areas of the business including Pre-Construction engineering, Operations or Commercial
Employer Description:Pipetech Group are a Specialist Mechanical Pipwork and Public Health Contractor within the building services, energy, process and manufacturing industries, ideally placed to operate competitively throughout London and the South East of England.Working Hours :Monday - Friday, 8.00am - 5.00pm. One hour lunch break.Skills: Communication skills,Attention to detail,Enthusiastic,Interest in Engineering,Interest in Construction,Good presentation,Good IT skills....Read more...
Providing office support so that staff can work smoothly with customers and each other
Learn to accurately input data into computerised systems, databases and spreadsheets and process and retrieve data as necessary
Data analysis and presentation
Collation/collection of data through written and verbal communication
Wider administrative tasks to support the Data and Intelligence Manager in their day-to-day duties
Training:
You will work towards a Level 3 Business Admin Apprenticeship, delivered by VQ Solutions
You will have a dedicated VQ Mentor and will also be supported internally by your manager
During this apprenticeship, you will develop a portfolio, attend workshop sessions and have regular reviews
The best part? All apprenticeship work will be completed during working hours
Training Outcome:Once training is complete, there is the opportunity to progress into a full-time data administration or data coordination role.Employer Description:Triton are a specialist security solutions firm operating nationwide and trusted by over 100 clients. They are proud to be operating within the top 5% of ACS (SIA) companies in the UK and hold accreditations for CHAS, Safe Contractor and Construction Line Gold.
At Triton, they put their people and their development at the forefront of the organisation; they are pivotal to everything that they do, and invite you to apply to become part of their outstanding team.
Working Hours :Monday to Friday, 08:30 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Logical,Team working,Initiative,Good time management,Flexibility,Ability to prioritise....Read more...
Duties will include (but are not limited to):
Deal with routine enquiries in a pleasant and helpful manner, providing information or referring queries appropriately.
Support room bookings and maintain up‑to‑date calendars.
Assist with organising meetings and events.
Carry out clerical duties using Microsoft Office suite and producing documents using Trust templates.
Input, monitor and print reports from internal systems, ensuring accuracy.
Support the wider administrative team with day‑to‑day tasks.
Help maintain a supportive and efficient working environment.
Training:Business Administrator Level 3.Training Outcome:Completing a Business Administration Level 3 apprenticeship opens the door to a wide range of career opportunities. Many apprentices go on to secure permanent roles in administration and may specialise in areas such as project management or team leadership. You will also be well placed to continue your development and career progression through higher-level apprenticeships.Employer Description:We provide specialist NHS mental health and learning disability services in South East England.
We care for people at home, in hospital and through our community services. Our services are for people of all ages across Sussex. We also provide specialist mental health services for children and young adults in Hampshire.
Our services are rated 'good' by the Care Quality Commission and 'outstanding' for caring.Working Hours :Monday - Friday 37.5 hrs per week.
This is a permanent post, with the apprenticeship training lasting for 18 months.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Team working....Read more...
Hardall International Limited have been designing, manufacturing and installing bespoke chute systems since 1983. Their unique heritage still shapes the way they do business today. Hardall consistently create optimal disposal solutions for a variety of applications inclusive of Recycling, Refuse, Linen and Clinical waste, Hardall have rightfully earned the status of market leaders in their field. That sense of purpose and mission to provide quality has always been and still is a huge a part of Hardall’s culture.More about the role and responsibilities:
You will learn how to manufacture, repair and service products, carry out safety and compliance checks before and after installation of products, carry our electrical and mechanical checks and repairs ensuring the system remains in good working order
You will learn both the electrical and mechanical elements of machinery and site based equipment and identify potential improvements to equipment
You will also read engineering drawings. All this whilst working safely under the company's Health & Safety guidance
This opportunity to earn whilst you learn will gain you a Level 3 qualification in Mechatronics Maintenance Technician which is a four year course (day release) at Bedford College
Training:
Level 3 Engineering Technician - Mechatronics Pathway
Level 2 Functional Skills English and maths if required
Training Outcome:
Opportunities to become a Field Service/ Maintenance Technician/Electrical Fitter
Employer Description:Designing, manufacturing, installing and servicing refuse and recycling waste as well as linen laundry chutes.Working Hours :Monday to Thursday, 08:00 - 17:00 and Thursday, 08:00 - 16:00 with 1 hour for lunch.Skills: Analytical skills,Enthusiastic,Initiative....Read more...
Main Responsibilities of the role…
Ensures accurate and timely validation of scheduled products to ensure internal and external customer requirements are met
Analyses validation results and produces subsequent reports with suggestions for improvements
Contributes towards the fulfilment of all legal and Freudenberg requirements regarding health, safety, environment
Participates in internal and external audit activities
Ensures continuous improvement of department 5S and operating procedures
Provides ongoing support to the operations department to ensure smooth introduction of new products
Works collaboratively across all functions of NPI and supports the achievement of department goals (sample manufacturing, validation, industrialisation)
Training Outcome:Full-time position upon completion of the apprenticeship for the right person.Employer Description:Freudenberg Sealing Technologies is a well-established technology company and global market leader in sophisticated, innovative solutions for sealing applications, renewable energy and e-mobility systems.We are a leading supplier of technically sophisticated products and services for all automotive and general industry manufacturers. Our customers rely on us to apply our unique materials, engineering expertise and testing capabilities to deliver high-quality standard and custom product solutions. We collaborate with our customers in offering them the best solution for their specific application requirements. We are proud to be a trusted partner to our customers and consider their success a successful reflection of our drive to create customer value in everything we do.Working Hours :Monday - Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
What You Will Be Doing
Operating a range of print and finishing equipment (full training provided)
Assisting with digital print production (inkjet and toner-based systems)
Supporting finishing processes such as cutting, binding, and packaging
Following job specifications and production instructions
Maintaining quality standards and checking completed work
Working as part of a team to meet production deadlines
Training:This is a role suitable for somebody would enjoy working with graphics and print on a daily basis and who will enjoy the visual aspect of the job, producing and seeing artworks and print of various types.
Structured training alongside your day-to-day role.
Combination of on-site support and guided learning. Training Outcome:
Opportunity to progress into a full-time skilled Production Operative role
Develop a long-term career within the print and manufacturing industry
Ongoing training and development opportunities
Employer Description:Bang On Print & Design are a well-established print and design business based in Lemington, Newcastle upon Tyne. Established in 2012, the company brings together decades of experience and operates a fast-paced, high-quality production environment delivering a wide range of print solutions.
Working Hours :Full-time position.
Early starts required (pre-9am).
Flexibility with hours and occasional overtime when required.Skills: ....Read more...
Key responsibilities will include:
Managing emails, correspondence, records, and files
Supporting day-to-day operations and business processes
Coordinating meetings, diaries, and documentation
Processing data, maintaining systems, and producing basic reports
Liaising with colleagues and clients
Supporting compliance, policies, and internal procedures where required
A Business Administrator is expected to be organised, detail-focused, and able to manage multiple priorities. Strong communication skills, IT competence (e.g. Microsoft Office), and professionalism is essential. The role provides a solid foundation for progression into a variety of positions.Training:You will be required to attend the Filton Campus of SGS College on a Monday AM for approx. 12 sessions for your studies towards your Diploma and an assessor will visit you out on site. You will be assigned a supervisor / mentor within the workplace, who will support you to develop your workplace skills, knowledge and behaviours throughout the duration of your apprenticeship programme.Training Outcome:Debtor Protection Executive / Assistant Relationship Manager / Credit Controller / Risk & Recoveries Executive.Employer Description:Ultimate Finance is an independent, UK-based asset-based lender established in 2001, providing flexible funding solutions (invoice, asset, bridging, and trade finance) to SMEs. Backed by the Tavistock Group, they have over 20 years of experience and have provided over £17bn in funding. They are known for high customer satisfaction, with a 4.9/5 Trustpilot rating.Working Hours :Monday - Friday 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative....Read more...
The apprentice will gain practical experience across administration and client support, learning how a professional financial services firm operates.
Day-to-day duties will include:• Supporting advisers with administrative tasks• Preparing and processing client documentation• Managing client records and updating internal systems• Handling incoming calls and emails professionally• Liaising with providers and third parties• Assisting with meeting preparation and follow-up• General office administration and organisation
This is a varied role offering exposure to all areas of the business, with full training provided.Training:Professional qualification:
R01 (Financial Services & Ethics.Completion will provide a solid foundation for the learner and can lead on to progression to study in other areas.
Enhances your understanding of the Financial Services industry with a focus on key areas such as regulation, relevant legislation and ethical standards, outlined in the code of Ethics.
Training Outcome:This role offers strong long-term progression within the business. Upon successful completion of the apprenticeship, there is the opportunity for a permanent position, further professional qualifications, and progression into senior administrative position.Employer Description:Parks Wealth Management provides financial advice to individuals and businesses, specialising in pensions, investments, tax planning, and estate planning. You help clients manage and grow wealth, plan income, and structure finances efficiently with ongoing, personalised advice.Working Hours :Monday to Friday, 9:30am – 5:00pm (including a 30-minute paid lunch break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Ambition,Positive attitude,Personable,Professional....Read more...
Providing first-line IT support to staff
Assisting with hardware setup, maintenance, and troubleshooting
Helping staff with login issues, password resets, and user accounts
Maintaining printers, scanners, and other office equipment
Supporting software installations, updates, and system access
Helping ensure devices and systems are secure and compliant
Logging and tracking IT support requests
Assisting with onboarding new starters and setting up equipment
Assisting with website updates and digital content management
Supporting the use and promotion of the NHS App and related digital services both amongst staff and patients
Supporting wider digital transformation projects within the organisation
Training:
Information Communications Technician Level 3
1 day per week at the college (term-time)
Workplace mentor
College assessor
Training Outcome:Roles may be available as the organisation continues to grow.Employer Description:Teldoc is Shropshire’s first ‘Super-Surgery’ and is a medical practice in Primary Care. Teldoc consists of 6 sites and works alongside Shifnal & Priorslee Medical Practice, who have 2 sites. Teldoc provides high quality healthcare in a responsive, supportive, and courteous manner. We provide a service which puts our patient’s welfare at the heart of what we do.Working Hours :Monday - Friday: 8am - 6:30pm, based on a rota, so hours could differ.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working....Read more...
Duties include:
Conducting property inventories, check-ins, and check-outs
Visiting residential properties across Birmingham and surrounding areas
Producing accurate inventory and inspection reports
Taking photographs of property condition
Completing administrative and compliance checks
Updating records using company software and systems
Liaising with tenants, landlords, and letting agents
Maintaining high standards of accuracy and professionalism
Training:Teaching and learning the skills, knowledge and behaviours within Business Administration Level 3.Training Outcome:The successful candidate will travel to residential properties throughout Birmingham and the surrounding areas, carrying out property inventories, inspections, and a variety of administrative checks. Full training will be provided, allowing you to develop valuable skills within the property sector while working towards a nationally recognised qualification.Upon successful completion of the apprenticeship, there may be an opportunity to progress into a permanent Inventory Clerk role with further career development opportunities.Employer Description:At Oakmans Estate Agents, we pride ourselves on providing a complete property service, from the initial valuation to the final handover of keys. Our goal is to make the property process as smooth and stress-free as possible by being with you at every stage, offering full support and transparent communication. Whether you’re selling, buying, letting, or managing a property, we are dedicated to delivering a seamless experience.Working Hours :Full-time, Monday to Friday, 9:00am - 5:30pm (37.5 hours per week, including a one-hour unpaid lunch.Skills: Attention to detail,Communication skills,Organisation skills,Problem solving skills....Read more...
Electrical/mechanical design engineering for existing and new control systems for Naval applications
Create, modify, maintain and manage electrical/mechanical designs
Component selection and system implementation
Analyse and justify electrical/mechanical based designs and component selection
Resolve electrical/mechanical issues throughout hardware design, development, manufacture, integration and qualification
Create, modify maintain and manage technical documentation to support contractual deliverables
Produce, maintain and manage calculations to support electrical/mechanical design engineering tasks
Design, develop and support hardware testing activities
Assist with hardware obsolescence management, working closely with Integrated Logistics Support (ILS) Engineering to specify, select and deliver suitable alternative hardware
To be aware of and comply with company standards of conduct and all relevant statutory requirements
Training:
Day release, once a week at LSBU's Southwark campus
Training Outcome:
Following successful completion of apprenticeship and meeting internal criteria there may be a promotion to Hardware Engineer
Employer Description:We make the UK and our allies safer through our Defence and Cyber and Intelligence businesses. We offer our early careers joiners the opportunity to explore the latest technologies and solve some of the world’s most complex challenges.Working Hours :Monday - Friday, 08:30 - 17:30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Flexible and responsive,Self-motivated,Good interpersonal skills,'Can do' attitude....Read more...
Tooling & Programming: Selecting the appropriate cutting tools, calculating precise speeds and feeds, and inputting or writing code for CNC systems.
Using fixtures/chucks/work-holding devices.
Machining different types of materials and their properties.
Machine Setup: Calibrate, set, and operate CNC (Computer Numerical Control) machines (e.g., lathes & milling machines).
Quality Assurance: Conduct first-off and final inspections using precision measuring tools (e.g., micrometres, verniers) to ensure components meet strict tolerance levels.
To read and interpret complex engineering blueprints, schematics, and CAD designs.
Cutting fluids used in machining.
Working safely in engineering.
Training:Crosthwaite and Gardiner, Hogge Farm, Buxted, TN22 4AX.Training Outcome:To become a fully trained and qualified Machining Technician with Crosthwaite and Gardiner.Employer Description:As world class providers of engineering and manufacturing services to the historic motor racing community, Crosthwaite and Gardiner gives you access to an unrivalled fund of knowledge and experience gained from nearly 50 years of building, restoring, maintaining and optimising some of the finest competition cars ever made.
Whatever your requirement, whatever the era, type or originality of your sports or racing car, you’ll find at Crosthwaite and Gardiner a team of friendly and well-informed professionals with a “can do” attitude and the engineering resources to allow you to enjoy it to the full.Working Hours :Monday to Friday 08.30-17.00.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Main roles and responsibilities:
Assist with receiving incoming deliveries and recording basic delivery information on company systems or spreadsheets.
Carry out basic checks on goods received and report any issues or damaged items to a supervisor.
Help prepare goods for shipment and assist with filing or scanning delivery paperwork where required.
Assist with repackaging and consolidating goods for shipment when required.
Photograph and label items according to company procedures.
Support the warehouse team with picking parcels and attaching shipping paperwork for dispatch.
Assist with monitoring packaging supplies and informing supervisors when stock is running low.
Follow company health and safety procedures and maintain a safe working environment.
Learn safe warehouse working practices under supervision. Forklift duties only if appropriately trained.
Work as part of the warehouse team while developing warehouse and logistics skills.
Training:The learner will be studying the Supply Chain Warehouse Operative Level 2 Apprenticeship Standard qualification.Training Outcome:Opportunity for full time permanent role on completion of the apprenticeship.Employer Description:CGM Global Supplies Ltd was formed to give our customers the chance to purchase factory original equipment and spares at the most competitive prices. Our ethos is to ensure our customers’ needs are met. We are driven by our customers’ requirements and our service levels reflect this. Our ambition is to be the industry leader in supplying cost effective, efficient, reliable and transparent services that consistently meet or exceed the requirements and expectations of our customers.Working Hours :Monday - Friday, 08:00 - 16:30.Skills: Communication skills,Team working,Logical,Organisation skills....Read more...
This is your opportunity to work within a professional dental practice while studying for your Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist specific training.
You’ll develop the skills needed to provide excellent patient service and support the smooth running of a busy dental practice.
Key duties may include:
Greeting patients and welcoming them into the practice
Managing appointment bookings and diary systems
Handling patient enquiries both in person and over the phone
Processing payments and maintaining accurate patient records
Supporting the dental team with administrative tasks
Ensuring a positive patient experience from arrival to departure
Maintaining confidentiality and professionalism at all times
Training:Provided by Tempdent:
Level 2 Customer Service Practitioner Apprenticeship
Dental Receptionist specific training
Functional Skills (if applicable)
Flexible online delivery model
Induction and regular progress support
Training Outcome:
Possibility of a full time role after the completion of the Apprenticeship and progression within the practice
Employer Description:This welcoming dental practice supports apprentices with ongoing training and opportunities for professional development within dental administration and practice management.Working Hours :Monday - Friday, 9.00am - 5.00pm. Alternative Saturdays if trainee would like to work.Skills: Administrative Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Non judgemental,Organisational Skills,Problem Solving Skills,Teamworking,Communication Skills,Professionalism,Telephone Skills,Time Management....Read more...
Provide administrative support to various departments including HR, Finance, and Operations
Answer and direct phone calls and emails in a professional manner
Assist in scheduling meetings and taking minutes
Maintain accurate and up-to-date records and files
Support the processing of incoming and outgoing mail
Order and manage office supplies
Help prepare reports, presentations, and other documentation
Update databases, spreadsheets, and internal systems as needed
Provide excellent customer service to internal and external stakeholders
Learn and adhere to company policies, procedures, and health and safety standards
Training:Business Administrator Level 3 Apprenticeship Standard:
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects
Training Outcome:
The role offers long-term security and the opportunity to progress into a permanent position
Employer Description:The Village Pharmacy Group is a network of community pharmacies known for providing a wide range of healthcare services and products, including prescription dispensing, over-the-counter medicines, and private and NHS services. They emphasize personalized care and access to expert advice, with a focus on both preventative care and management of chronic conditions.Working Hours :Monday to Friday, 9.00am to 6.00pm, with a 2 hour daily break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
This is your opportunity to work within a professional dental practice while studying for your Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist specific training. You’ll develop the skills needed to provide excellent patient service and support the smooth running of a busy dental practice.
Key duties may include:
Greeting patients and welcoming them into the practice
Managing appointment bookings and diary systems
Handling patient enquiries both in person and over the phone
Processing payments and maintaining accurate patient records
Supporting the dental team with administrative tasks
Ensuring a positive patient experience from arrival to departure
Maintaining confidentiality and professionalism at all times
Training:Provided by Tempdent:
Level 2 Customer Service Practitioner Apprenticeship
Dental Receptionist specific training
Functional Skills (if applicable)
Flexible online delivery model
Induction and regular progress support
Training Outcome:
Possibility of a full-time role after the completion of the apprenticeship and progression within the practice
Employer Description:This welcoming dental practice supports apprentices with ongoing training and opportunities for professional development within dental administration and practice management.Working Hours :Monday - Thursday, 8.45am - 5.00pm and Friday, 8.45am - 4.15pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Telephone,Time Management....Read more...
Assist in preparing monthly management accounts and financial reports
Support budgeting, forecasting and financial planning processes
Analyse financial data and provide insights to support business decisions
Reconcile balance sheet accounts and investigate variances
Assist with year-end accounts and audit preparation
Support payroll, expenses and accounts payable/receivable processes where required
Ensure compliance with financial regulations, internal controls and company policies
Maintain accurate financial records and documentation
Support cash flow monitoring and financial performance reporting
Work with budget holders and operational managers to provide financial guidance.
Assist in identifying opportunities for process improvements and efficiencies.
Use finance systems and reporting tools effectively
Complete apprenticeship learning, assignments and assessments within required timescales
Training:Accounting Finance Manager Level 6.Training Outcome:Excellent progression opportunities within finance within a global business.Employer Description:Being part of the Moove Group and owned by one of Brazil’s largest companies (Cosan SA), we benefit from being part of a corporate organisation with the agility of a medium sized business. We are fast-paced, people focused, driven by innovation and our customer relationships. We also want to foster our employee’s growth and development through continued education and career advanceWorking Hours :Monday - Friday 08:30 - 17:30 - 1-hour for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Analytical skills....Read more...
Maintain and carry out visual checks of tools/equipment to ensure serviceability.
Prepare and manage parts kits in line with training specifications and operational needs.
Monitor and maintain stock levels, ensuring accurate inventory records and safe storage practices.
Carry out safe manual handling of stored items and storage racking systems, bins, baskets, hoppers etc.
Provide an efficient and professional stores counter service, including issuing and receiving tools/equipment. Source or recommend suitable alternatives when requested items are unavailable.
Operate mechanical handling equipment, including forklift trucks (training provided).
Support site logistics by escorting deliveries and collecting parcels as required.
Maintain a clean, organised and safe Stores environment.
Training Outcome:Subject to satisfactory completion of the apprenticeship, the postholder will progress into the role of Stores Person. Employer Description:MKC Training is a wholly owned subsidiary of MidKent College with a fantastic and successful track record of supporting our customers and helping their businesses to grow. We offer a comprehensive scope of professional training courses, suitable for a range of industries. MKC Training is accredited by globally recognised certification providers. We offer the highest quality experience to achieve excellence in project management, IT service management, construction and health & safety.Working Hours :Core hours are Monday to Friday, 08:00 - 16:30. Full details will be discussed at interview stage.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working....Read more...
As a customer experinace apprentce at Thirteen, you’ll be supported throughout your apprenticeship to:
Provide support to our Customer Experience and Touchpoint teams
Assist with delivering a high-quality service to customers
Carry out a range of administrative tasks and support day-to-day team activity
Interact with customers through a variety of communication channels
Learn how to build positive relationships with customers and colleagues
Support accurate record keeping and data management across systems
Work collaboratively with internal teams to resolve customer queries
Take part in training, college learning and team activities
You’ll also learn how to communicate confidently and professionally, ensuring every customer interaction is handled with care and respect
Training Outcome:
Career opportunities after your apprenticeship - many of our apprentices go on to build long-term careers with Thirteen after completing their qualification
Employer Description:Thirteen Group is one of the largest housing associations in the North East, providing homes and services to support local communities.
We’re committed to investing in people and creating opportunities for future careers, which is why our apprenticeship programmes are such an important part of what we do.
You’ll be joining a friendly and supportive organisation that values learning, development and helping you build a career you can be proud of.
Start your career with Thirteen, be a part of our vision to improve lives every day.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Team working,Initiative....Read more...
Communication and organisational skills are key to this role, the successful candidate will play a pivotal role in ensuring the smooth operation of the department by providing a first point of contact to visitors at Hamilton House reception and performing a wide range of administrative functions.
Duties will include, but not limited to:
Updating of records and various Housing IT systems
To arrange meetings, take minutes and circulate meeting documentation
To respond to letters, phone calls and memoranda
To manage the team’s inbox and workflow in-tray
To assist with the raising of purchase orders and invoices to suppliers and sub-contractors
To provide contract and project support
Training:The qualification will be achieved in the workplace during the duration of the apprenticeship.Training Outcome:The City of Lincoln Council is committed to “Grow our Own” and supporting apprentices through their training and development to secure full-time roles within the council where suitable vacancies arise.Employer Description:The City of Lincoln Council is a local authority which provides a range of public services to the residents of Lincoln such as housing, revenues and benefits and council tax. The Council's vision statement is “Together, let’s deliver Lincoln’s ambitious future”.Working Hours :Monday - Thursday, 9.00am - 5.00pm.
Friday, 9.00am - 4.30pm.
Lunch break (30 minutes) unpaid.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Team working,Creative,Initiative,Literacy skills....Read more...
Answering the telephone
Dealing with enquiries
Using different systems
Assisting the online sales team
Producing reports
Manifesting consignments
Problem solving
Forging good relationships with customers and team members
Be able to respond to emails efficiently and professionally
Training:We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training site/campus. These workshops are carefully designed to support the learning required throughout the apprenticeship programme.
You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession.
You will experience a blended learning model.Training Outcome:For the right candidate who successfully completes this apprenticeship, there may be the opportunity to progress their career with the company.Employer Description:A family business that’s proud of its Nottinghamshire origins and family values. Our people are the heart and soul of what we do. It’s important to us to bring together the best of our people and the latest technology to offer a seamless, stress free experience for our customers. Carrying both domestic and hazardous freight, our drivers deliver to any UK destination and to major mainland European countries, delivering anything from one to thousands of pallets to multiple sites on the same day.Working Hours :Monday to Friday, hours between 08.30 and 18.30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
