To achieve the service levels in accordance with your department’s targets
To take calls and respond to emails of customer queries as per KPI’s set by the department
To order consumables based on customer requirements, doing all necessary checks
Monitor and order stock based on business and customer requirements
Schedule technician service tickets based on SLA, skill sets and area
To reconcile purchase orders and invoices, ensuring correct payments are actioned
To keep all database systems updated and correct, ensuring that customers are charged correctly for services provided
To complete all administrative and lease filing and scanning to Live-drive
To provide administrative support and guidance to XBM staff and customers
To maintain both Vantage and Live-drive databases as directed by the company standard
To be involved in XBM projects as and when requested
To support the Lease team in adding contracts to Vantage and contract checking, ensuring customers are being charged correctly
To assist in the monthly billing process as and when required
To support the Directors and the senior management team in ensuring the company core values are implemented at all times
Training:You will be completing your Level 3 Business Admin Apprenticeship with Woodspeen Training. All training will be delivered through remote delivery into the workplace. Training Outcome:For the right person there is opportunity to progress on to higher level qualifications and secure full-time employment. Employer Description:The XBM family of businesses are some of the fastest growing digital technology and managed print companies in the UK, with sales and services teams working from Glasgow, Newcastle, Leeds, Manchester, Birmingham, and London. Our Head office and National Service Centre are in Leeds, West Yorkshire, and our Southern Regional Service Hub is in Aston, Birmingham.
Early Growth
Led by a management team with over 30 years of experience in business technologies, XBM was incorporated in 2008 and based in Wakefield, West Yorkshire. With growth came the need for more space and the business moved to Morley, on the outskirts of Leeds, West Yorkshire.
XBM grew rapidly, first opening a regional office in Newcastle and then, in 2018, expanding to the West Midlands, buying an office and later a service centre in Aston, Birmingham, with help from the Nat West Bank.Working Hours :Monday to Friday and shifts will be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative....Read more...
Provide professional and confidential HR administration across the full range of HR activity; including terms and conditions of service, benefits provision, recruitment, onboarding and payroll.
Manages the people team inbox effectively, seeking support from the wider team and referring queries as needed. As the initial point of contact for employees at all stages of their employment, it is essential that this role develops and maintains positive and effective relationships with colleagues.
Maintains current and accurate information within the HRIS and shared drive and produces robust management information aligned to business needs. Maintaining data protection at all times.
Supports the timely and accurate processing of our payroll and production of relevant HR correspondence and contractual documents.
Providing admin support to the team, including arranging meetings and minute-taking;
Learns and understands our organisation and our customers/members, ensuring our people and our customers at the heart of what we do.
Understanding and following Company policies to support our people. Developing capability to advise the wider business on policy.
Supports recruitment, including; advertising vacancies, send out offer packs, confirm staff probations.
Regularly contributes across the People team as a whole, recommending improvements to systems and procedures to improve efficiency in the department.
Undertakes project work when required.
Training:Training and support will be provided by our specialist Apprenticeship training provider, Smart Training & Recruitment.Training Outcome:They would start in the position of People Assistant which could lead to a People Advisor position in the future.Employer Description:Since the Society was founded in 1841 we have championed the profession, and are internationally renowned as publishers of medicines information. Our Royal Charter gives us a unique status in pharmacy. We promote pharmacy in the media and government, lead the way in medicines information, and support pharmacists in their education and development. We have three office in London, Edinburgh and Cardiff.
The RPS is facing a significant period of change, with a review on its governance and structure well advanced. The RPS is seeking to become a charity, the Royal College of Pharmacy, with a wholly owned commercial subsidiary. The people team are playing a pivotal role in this change programme and this is an exciting time to join the team.
RPS supports and works in a hybrid way, which means you will be able to work from home, however, there will be an expectation for collaborative face-to-face working – on average and typically this may be something between 4-8 working days per monthWorking Hours :Monday to Friday 9am - 5pm with an unpaid lunch break of one hourSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Non judgemental....Read more...
What will I be doing?
The responsibility to deliver accurate contract information to ensure all services are accurately set up on internal billing systems
To support in maintaining and competing works orders within our customer portals where required
To support on providing engineering data such as reports, meeting minutes and other copy documents for compliance
Be responsible for the Team admin requirements – Planning tasks, asset movements, training bookings, tracking budgets, purchase orders, stock audits, closing work orders on CMMS.
Carry out filing, scanning and general organisational tasks for the team
What are the requirements/qualifications?
Ideally the job holder will have some previous administration experience and must be computer literate; able to use databases and Microsoft Office to at least an intermediate level.
GCSE maths and English Language at Grade C/4 or above.
Excellent communication and listening skills.
They will be required to complete tasks to deadlines in a busy environment and have excellent organisational skills
Some experience of problem solving and dealing with internal and external stakeholders helpfully and courteously would also be advantageous
Work well as part of a team but can also work on their own using their own initiative
Working across various sites to support the full contract - so reasonable travel will be required
You will require a driving license due to travel between sites
Training:Business Administrator Level 3 Apprenticeship Standard:
This is a workbase apprenticeship and you will be trained and supported in the workplace
You will have a number of mentor's at each site and you will be supported a qualified trainer at Skillcert throughout your journey
Training Outcome:
For the right candidate and on successful completion of your Apprenticeship, there may be the opportunity to secure a full time role with Suez
There may also in the future be the opportunity to build your career within Suez and possibly go into managament
Employer Description:At Suez, we’re committed to making our world a more sustainable place – a highly complex challenge. That’s why we need diverse and inspirational individuals to help us move forward. If you’re ready to shape the future, collaborate, and drive positive change, we want you on our team. Join us to unleash your talent and help us achieve our shared goals.
A greener, more environmentally-friendly UK is possible – and we’re making it happenWorking Hours :Monday - Friday, 8.00am - 4.30pm - however working times can be discussed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
2nd Line IT Support Engineer
2nd Line IT Support Engineer – Social Messaging Platform – Horsham, West Sussex
(Tech stack: 2nd Line IT Support Engineer, Windows, 1st Line, Windows Server, Office 365, Active Directory, Exchange, Intune, Azure, Microsoft Endpoint Manager, ITIL, Service Desk, Desktop Support, Mobile Device Management, 2nd Line IT Support Engineer)
In 2012 our client launched a social messaging platform that has been taking the US by storm. After an extremely successful period our client has decided to hop across the Atlantic, in a bid to expand their sphere of influence and take up a firm foothold in the UK and European markets.
A number of new offices are being opened in the UK and our client is looking for talented, enthusiastic and passionate 2nd Line IT Support Engineer (Windows) with strong exposure to 1st line duties and a solid foundation in the Microsoft / Windows technology stack. You will be joining a collaborative IT team supporting a Windows-based environment and providing support across a range of user devices including PCs, laptops and mobile phones. You will be the go-to person for escalated support queries and play a vital role in ensuring end users remain productive and satisfied with the IT service provided.
Successful 2nd Line IT Support Engineer (Windows) candidates should be able to demonstrate strong knowledge of some or all of the following (training will be provided into any technologies you do not have exposure to): Windows 10/11, Office 365, Active Directory, basic Azure admin, Microsoft Endpoint Manager/Intune, Exchange Online and general desktop / laptop troubleshooting. Experience with mobile device support (iOS/Android), ticketing systems and remote access tools is highly desirable. ITIL foundation knowledge would be a bonus but is not essential.
All 2nd Line IT Support Engineer (Windows) positions come with the following benefits:
Stock worth £15,000. The stock would be in their parent company (a multi-billion dollar company). You would be able to sell up to a third of your stock per year which would therefore be worth £5,000 per year to you.
30 days holiday (plus 8 UK Bank Holidays).
Flexible working hours
An early finish on Fridays that fall in the months of June, July and August.
£4,000 training allowance including attendance of Microsoft events and conferences.
4 days a month innovative time.
Free gym membership including yoga sessions.
Summer BBQs.
Birthday bonus package – including time off work on your birthday, dinner at a top restaurant or a paid day trip to a European destination.
Location: Horsham, West Sussex, UK. Please note you will be expected travel to various offices hence you will require a valid driver’s licence.
Salary: £30,000 - £35,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKTECHREC
NOIRUKREC
NC/MJ/ITSU....Read more...
Our client is an award-winning, ambitious, and fast-growing independent agency based in Crawley. They're redefining what it means to be an estate agent, moving beyond the transactional to build genuine, lasting relationships.The company believe they're in the people business, not just the property business. That's why they approach each move as a life-changing journey, not just a process.If you're passionate about people, community, and doing property differently, you're in the right place.VisionEvery customer is a human being first, whether they're buying, selling, letting, or renting. The company negotiate like ninjas, pouring their hearts into securing the best results within the right timeframes.They're proud to serve Crawley - their home. They support local neighbourhoods and empower customers to reduce their carbon footprint, because this planet is home too.The Role: Lettings NegotiatorAs a Lettings Negotiator, you'll take the lead in delivering exceptional rental experiences. From hosting impressive launch events to vetting the best residents and negotiating win-win outcomes, you'll make things happen.Key Responsibilities:
Be the main contact for homeowners and residents (calls & emails)Match people to their perfect homesTake professional-grade photos, floor plans, and create compelling property listingsLiaise with VA to list on Street CRM + social platforms (Facebook, Instagram, YouTube)Create video content (personal, property & educational)Organise and host standout launch eventsCollect and present viewing feedback and offersGuide residents through referencing & holding deposit processEnsure all compliance documentation (EPC, EICR, GSI, ID, POA) is in placeKeep systems updated: Street, Xero, PaypropWork with property managers to ensure smooth move-insUpdate utility info via Notify or similar provider
What They're Looking For:
A people person with a customer service or admin backgroundExcellent written and verbal communicationSuper organised, multitasking legendA full UK driving licence (max 6 points)Team player with a can-do mindsetPassionate about growth and improvementFlexible to work alternate weekends (with a weekday off in lieu)
Experience in lettings/property is great-but not essential. Attitude and heart matter most.What You'll Get in Return:
£18,000-£24,000 salary (DOE)OTE £26,500-£27,500 with commissionsUse of company pool carCompany laptop + mobile phone22 days' holiday + 8 bank holsPaid day off on Christmas EvePension schemeFully funded LeCap Level 3 qualification25% discount at Tilgate BakeryFree parking1 paid charity volunteer day per yearFantastic team culture & supportMonday-Friday, 8:30am-5:30pm (Alternate weekends with day off in lieu)
Ready to Join?If the company's mission and culture resonate with you, and you're excited to be part of a people-first team that genuinely cares, our client wouldlove to hear from you. This is currently for maternity cover for a year, but there is a good chance of a full-time job offer at the end due to the growth the company are achieving.....Read more...
The responsibilities of the role are to support and engage and communicate with different departments in the company as well as interacting with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas.
Duties to include:
The role will cover all manner of administrative duties including general admin, word processing and filing, photocopying, faxing and shredding as well as dealing with telephone enquiries.
You will develop the skills and knowledge to aid staff and internal/external customers in a polite and efficient manner.
You will also use the company’s bespoke software and have the responsibility of dealing with invoices.
You will assist in the day-to-day work of the administration department, including responding to customer’s requests, updating systems, and maintaining accurate records.
As the Business Administration Apprentice, you will undertake and successfully complete a Business Administration programme within an agreed timeline.
Training:Training is delivered in the workplace with visits from S&B Automotive Academy's Business Account Manager both face-to-face and over the phone. The Account Manager will also offer support, advice and guidance by monitoring progress through the use of get to gateway which both employer and the apprentice will have access to.Training Outcome:As a company we are committed to providing development and training opportunities to our employees. An apprenticeship is the grounding for your future development and there are lots of opportunities to develop your career.Employer Description:Avalon Motor Company is a family business, established in 1987; we have been servicing the community of Somerset to the highest standards of customer care for over 30 years. We are situated only minutes away from the world-famous Glastonbury Tor, on the Wells road.
We aim to bring you the best selection of used cars possible alongside the very best in customer service. With many happy customers each month, take a moment to read some of our latest five-star reviews.
Whatever the type of car that you are looking for, we are here to help. Used SUV? No problem, used hatchback? We’ve got you covered. With a large selection of quality used cars at any one time, we are proud of the choice we have at our used car dealership in Glastonbury and we are certain that you’ll find the car that you are looking for with us.
From the moment a vehicle arrives with us to the moment it leaves, attention to detail and unrivalled customer service is paramount for us. We treat our customers how we would expect to be treated ourselves. From servicing and MOTs, to car sales, whatever your requirements, please don’t hesitate to contact us.
We stock a cross-section of used vehicles, including used Citroens, BMW, Mercedes, Ford, Kia, Vauxhall, VW, Volvo, Renault, Peugeot, Skoda, and Nissan to name but a few. With prices to suit every budget, and finance packages to make your new purchase affordable, we consider ourselves a ‘one-stop’ buying experience.
We’re proud of our reputation and we work hard to ensure, you, our customers are 100% happy with your purchase. If you’re looking for your next car, let us help you.Working Hours :Monday - Friday, 08:00 - 17:00.
1 hour lunch break.Skills: Attention to detail,Problem solving skills,Logical,Team working,Initiative....Read more...
About the Role
Are you an organised and compassionate professional with experience in the care sector? Are you a driver with access to your own vehicle and open to a dynamic role that includes travel? If so, this is your opportunity to become a key part of a growing care organisation making a real difference.
We are seeking a proactive Care Coordinator to lead and support the smooth delivery of services across Hertfordshire, London, and the Home Counties. You will manage rotas, support the recruitment process, oversee operational delivery, and ensure that our support staff and service users receive the best possible experience.
Driving is Essentia
Due to the nature of this role, you must hold a valid UK driving licence and be willing to travel regularly to our services across the region. Mileage expenses are covered as part of your duties.
Key Responsibilities
Care Coordination & Support Delivery
Plan and maintain staff rotas in line with service user needs and compliance requirements.
Respond quickly to rota gaps and emergencies, ensuring continuity of care.
Conduct service user assessments, create transition plans, and support care plan reviews.
Liaise with families, professionals, and external stakeholders to ensure collaborative care delivery.
Support new packages by setting up systems, scheduling introductions, and arranging staffing.Team & Operational Support
Assist with recruitment processes, including interviews and compliance tracking.
Provide day-to-day oversight of team schedules, documentation, and service standards.
Administration & Payroll
Handle general office admin tasks such as filing, letter writing, and responding to calls/emails.
Assist with the monthly payroll process, including verifying hours, leave, and mileage.
📌 What We’re Looking For
Experience & Requirements
Prior experience in a care coordination or operational support role.
Full UK driving licence and willingness to travel across the region (essential).
Confident using IT systems and managing digital records.
Ideal Traits
Strong communicator who builds relationships easily.
Detail-oriented, organised, and able to manage competing priorities.
Kind, patient, and empathetic with a genuine interest in people’s wellbeing.
Adaptable, proactive, and confident in decision-making.
Committed to delivering person-centred, high-quality care.
What You’ll Receive
Salary: £26,000–£30,000 (depending on experience)
28 days annual leave
Opportunities for development and progression
Mileage expenses for travel between services
....Read more...
About the Role
Are you an organised and compassionate professional with experience in the care sector? Are you a driver with access to your own vehicle and open to a dynamic role that includes travel? If so, this is your opportunity to become a key part of a growing care organisation making a real difference.
We are seeking a proactive Care Coordinator to lead and support the smooth delivery of services across Hertfordshire, London, and the Home Counties. You will manage rotas, support the recruitment process, oversee operational delivery, and ensure that our support staff and service users receive the best possible experience.
Driving is Essentia
Due to the nature of this role, you must hold a valid UK driving licence and be willing to travel regularly to our services across the region. Mileage expenses are covered as part of your duties.
Key Responsibilities
Care Coordination & Support Delivery
Plan and maintain staff rotas in line with service user needs and compliance requirements.
Respond quickly to rota gaps and emergencies, ensuring continuity of care.
Conduct service user assessments, create transition plans, and support care plan reviews.
Liaise with families, professionals, and external stakeholders to ensure collaborative care delivery.
Support new packages by setting up systems, scheduling introductions, and arranging staffing.Team & Operational Support
Assist with recruitment processes, including interviews and compliance tracking.
Provide day-to-day oversight of team schedules, documentation, and service standards.
Administration & Payroll
Handle general office admin tasks such as filing, letter writing, and responding to calls/emails.
Assist with the monthly payroll process, including verifying hours, leave, and mileage.
📌 What We’re Looking For
Experience & Requirements
Prior experience in a care coordination or operational support role.
Full UK driving licence and willingness to travel across the region (essential).
Confident using IT systems and managing digital records.
Ideal Traits
Strong communicator who builds relationships easily.
Detail-oriented, organised, and able to manage competing priorities.
Kind, patient, and empathetic with a genuine interest in people’s wellbeing.
Adaptable, proactive, and confident in decision-making.
Committed to delivering person-centred, high-quality care.
What You’ll Receive
Salary: £26,000–£30,000 (depending on experience)
28 days annual leave
Opportunities for development and progression
Mileage expenses for travel between services
....Read more...
