Business Growth Administrator Apprentice

This is a rare opportunity to join Osteopaths For Industry (OFI), a long-established leader in workplace health & safety training. Based at our Esher office (just 8 minutes from the station), you’ll be part of a small, friendly, and supportive team that works with some of the UK’s best-known organisations — including Buckingham Palace, the BBC, and major blue-chip companies.

You’ll work closely with our Operations Manager, and gain mentoring from senior company leadership while developing hands-on skills in administration, client service, and data management. Alongside this, the role provides valuable exposure to finance, sales, marketing, and delivery, giving you a 360° view of how a modern training business operates and grows.

Purpose of the Role

To provide day-to-day administrative support to ensure the smooth running of OFI’s training courses from initial enquiry through to post-course administration, while also contributing to our innovative, data-driven client engagement strategy.

Duties and Responsibilities

Handle and follow up on training enquiries by phone and email Schedule courses, liaise with trainers, and coordinate logistics (venues, hotels, equipment) Prepare and send pre-course materials and process post-course certificates and feedback Maintain accurate records in our CRM system (Salesforce) Assist with client communications, marketing and outreach campaigns and process improvements Support office administration, including document preparation, filing, and phone handling

What You’ll Gain

Mentoring and support from experienced managers Broad exposure to the business lifecycle: finance, sales, marketing, delivery, and client service Practical skills in CRM systems, scheduling, logistics, and administration Real responsibility from day one in a professional yet supportive small team An apprenticeship qualification, plus genuine opportunities to expand your role and grow with the company

This is more than just an admin role — it’s a launchpad for your career in business operations, with the chance to be part of a company modernising with a new website and an AI-powered client relationship platform.

Training:

Our apprentice will receive direct, hands-on training and guidance from their line manager, the Operations Manager, as well as ongoing support from senior leadership and the wider team. This ensures close mentoring, regular feedback, and the opportunity to learn from experienced professionals across all aspects of the business.

This role is aligned to the Business Administrator Apprenticeship Level 3 Standard . You’ll receive structured off-the-job training and mentoring, while building a portfolio of evidence from your real work. Modules include communication, IT skills, customer service, events, data management, and business improvement. You will attend Kingston College for your off the job training. 

Training Outcome:

This apprenticeship offers a launchpad into business administration, operations, and corporate health. Graduates can advance within Thrive4Life or OFI into roles such as Business Administrator, Client Relationship Executive, or Marketing & Events Coordinator. The skills gained, including administration, client service, and data management, are valued in all sectors. This foundation prepares candidates for various careers or senior roles.

Employer Description:
Thrive4Life is a dynamic corporate health & wellbeing company delivering workplace wellbeing programmes, clinical services, and health promotion. Our flagship Thrive4Life Wellbeing Centre in the iconic Lloyd’s Building (EC3, London) offers physiotherapy, osteopathy, massage, podiatry, Pilates, and health awareness events. We also run an acclaimed Talks Programme, providing streamed and in-person sessions led by medical professionals, surgeons, psychologists, nutritionists, and other health specialists. These talks educate and inspire staff on vital topics such as mental health, cancer prevention, stress management, nutrition, and healthy ageing. Our sister company, Osteopaths for Industry (OFI), has delivered health & safety training nationwide for over 35 years, specialising in manual handling, people handling, DSE training, and risk management. Together, Thrive4Life and OFI sit at the forefront of workplace health and wellbeing. What sets us apart? Clinically led expertise across a wide range of disciplines, ensuring everything we deliver is evidence-based and impactful. High-profile clients including Buckingham Palace, the BBC, City of London Corporation and leading city insurance companies such as Tysers and Chubb. Innovation and growth, with a new website and AI-powered CRM platform launching. Exposure to London City culture alongside a supportive small office environment in Esher. Wide-ranging experience across finance, sales, marketing, events, delivery, and data. A meaningful mission: to help save lives and improve quality of life through education and awareness.

Working Hours :
Monday- Friday Shifts to be confirmed

Skills:
Attention to detail,IT skills,Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Creative,Logical,Initiative,Team working