Binding, scanning, printing and filing duties, as required
Basic letters and correspondence
Scheduling client meetings
Data entry using Excel and St. James’s Place internal IT systems
Client birthday and Christmas cards
Office Receipts
Preparing report packs
Head Office follow up / general enquiry calls
Stationery monitoring / ordering
Assisting with the preparation of client meeting packs
Maintaining and updating client records
Downloading / printing factsheets
Preparing and printing mail merges
Attending internal/external training courses and events where required, which may require some travel
E-filing and saving documents onto the cloud
Sending confidential documents to clients via Qwil
Assisting the Business Processing Administrator with sending out LOAs and chasing providers
Posting weekly articles on Linked In pages
General:
Working closely with the PA/Client Servicing Administrators and Business Processing Administrator
Supporting the Practice’s ongoing expansion and administrative demands
Answering incoming telephone calls in a professional and polite manner
Shredding of all confidential information
Keeping the office area tidy and presentable at all times
Using the internal intranet system to manage client basic enquiries
Team working
Logging all calls and emails on CRM system in line with compliance regulations
Training:Level 3 Financial Services Administrator Apprenticeship Standard:
The Financial Services Administrator apprenticeship is ideal for individuals beginning an entry level role in the financial sector
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths
The qualified apprentice will be prepared for advancement to positions including senior administrator, mortgage adviser and financial adviser roles
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Training Outcome:
This apprenticeship offers a route for a career in the financial sector
A permanent position will be available upon completion of the apprenticeship dependant on performance
Employer Description:Here at Clarence Place Wealth Management Ltd, we firmly believe it is vital that we build and maintain close long-term relationships. Not only does this enable a perfectly tailored approach to wealth management and financial planning, it also ensures that we are able to assist clients with changes in their financial and personal circumstances and also with changes in legislation.
We have a long history in the financial services industry, helping guide and advise clients on the most suitable solutions to their goals. We specialise in a wide range of financial needs, from retirement planning, investment planning, tax and estate Planning and protection to corporate financial planning.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Enthusiastic,Punctual....Read more...
Administration Support
Assist with general office administration and clerical duties.
Answer telephone calls and direct enquiries appropriately.
Respond to emails and customer enquiries in a professional manner.
Prepare, format, and distribute company documents, reports, and correspondence.
Maintain electronic and hard copy filing systems.
Support diary management, meeting scheduling, and travel arrangements.
Document Control
Assist in maintaining company management system documentation.
Ensure documents are accurately filed, updated, and archived in accordance with company procedures.
Support the control of records relating to ISO 9001, ISO 45001 and ISO 17020 requirements.
Assist with maintaining customer, supplier, and project records.
Customer Service
Provide a professional first point of contact for customers and suppliers.
Support the preparation and issue of quotations and proposals.
Assist with customer follow-up activities and maintaining client databases.
Help ensure customer enquiries are dealt with efficiently and promptly.
Financial Administration
Assist with raising purchase orders and processing invoices.
Support the maintenance of financial records and expenditure tracking.
Assist with timesheet administration and expense processing.
Support credit control activities where required.
Quality and Compliance
Support the implementation and maintenance of the company Quality Management System.
Assist with internal audits and continual improvement initiatives.
Maintain confidentiality of customer and company information.
Follow company policies and procedures relating to quality, health and safety, and data protection.
General Duties
Participate in apprenticeship training and complete all required coursework.
Attend team meetings and contribute to business improvement initiatives.
Undertake additional duties appropriate to the role and level of experience.
Represent the company professionally at all times.
Training:
Completion of a Level 3 Business Administrator apprenticeship which, if successful, will also include a Level 3 Diploma for the Business Administrator.
College sessions will be delivered remotely once a week with attendance face to face at Hartlepool College of Further Education once every half term.
Training Outcome:Upon successful completion of the apprenticeship, opportunities may be available for progression into a permanent Business Administrator, Office Coordinator, Office manager, Quality Administrator, or Operations Support depending on business requirements and performance.Employer Description:
Libellum is a rapidly growing Middlesbrough based Testing, Inspection, Asset Integrity & Quality solutions business. We operate across Teesside, the North East and beyond including international work.
Working Hours :The apprenticeship will be 18 months.
Monday to Thursday, 08:00 to 16:00 (flexible start & finish times), with 30 min lunch break each day.
Friday, 08:00 to 13:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative....Read more...
As a key member of the Service Delivery Operations team, the Service Systems Administrator will provide essential operational support by maintaining accurate and complete data within core Kaplan systems. The role holder contributes to the smooth execution of day-to-day processes and carries out timely data entry, supporting our strategy to ensure Kaplan is easy to do busy with.
As the Service Systems Administrator, you will:
Act as the first point of contact for system queries and issues via Freshdesk
Process data and support the production of reports, as instructed
Complete updates and housekeeping tasks within the systems
Manage own workload and priorities ensuring that deadlines and expectations are met and quality is maintained
Build and maintain strong working relationships with internal stakeholders, contributing to opportunities for efficiency and continuous improvement
Champion, in all that we do, the vision, values and quality expected by Kaplan
Detailed responsibilities
System & Data Administration
Use a variety of platforms to best facilitate routine tasks. These include:
Google Workspace
Onefile
Business Central
Dayschedule
Excel
PowerBI
Update systems with information relating to Learner progress. An example of this would be adding notes from internal support teams to Onefile.
Assist with tasks relating to user management and system access, including:
Setting up system access for external Line Managers
Resolving user queries
Raising system related issues
As required, create new system based forms or templates, and complete system housekeeping tasks
Support with reporting tasks as required
Follow GDPR processes at all times to prevent and if necessary promptly report data breaches.
Triaging and responding to our team’s Freshdesk queries
Triage queries allocated to our team in Freshdesk and resolve them where possible.
Reassign to the relevant team/colleague or escalate to a Manager, as appropriate, if you are unable to resolve yourself.
Ensure all responses are provided within agreed service level agreements.
Help drive continuous improvement
Review the process and guidance documents relevant to your role, twice yearly, to identify anomalies and update them as applicable, to ensure all processes are clearly and correctly recorded.
Make suggestions to improve our processes and drive efficiencies in our team, using AI to support improvements where applicable.
Suggest improvements that can be made to our systems.
Thoroughly test any new developments in relation to the above tasks and provide feedback on their viability.
You’ll also carry out other duties, within the broad scope and spirit of your role, as requested by your manager. Our business continuously evolves, so your role will too.Training:This apprenticeship provides your employees with fundamental capabilities crucial for navigating and leveraging data effectively within your organisation, allowing them to understand insights, foster transformation, and gain a competitive edge.
Data Analysis Fundamentals
Data Literacy and Generative AI Introduction
Data Analysis and Visualisation with Excel
Databases and Data Modelling
Data Challenge and EPA Readiness
Our apprenticeships are uniquely designed to offer unparalleled support for both employers and learners. We provide expert-led,practical training and simulations that build transferable digital skills and instil a growth mindset - essential for effectively leveraging technology.Training Outcome:From this role, your potential paths for career progression at Kaplan include:
Senior Service Delivery Operations Administrator
Data and systems based roles
Employer Description:Kaplan was founded in 1938 by Stanley Kaplan, with a simple but powerful mission: to widen access to education and create opportunities for people from all backgrounds. That mission continues to shape what we do today — helping learners build the knowledge, skills and confidence they need to succeed.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Sales Administrator
£29,000 - £35,000 + Career Development + Early Friday Finish
Witney, Oxfordshire | Office Based
Are you an organised and proactive administrator looking for a varied role with genuine career development opportunities?
We're recruiting a Sales Administrator to join a successful and growing manufacturer of automotive components and classic car parts. Working within a friendly and supportive team, you'll play a key role in supporting customer service, sales administration and wider commercial activities across a portfolio of well-established brands.
This is an excellent opportunity for someone with previous administration, sales support or customer service experience who enjoys a fast-paced environment and wants to develop their career within a successful business.
The Role
As a Sales Administrator, you'll support the day-to-day running of the commercial function, ensuring customers receive an excellent experience while helping the wider team deliver efficient sales and operational processes.
Key responsibilities include:
Sales Administration
Processing customer orders and updating information within SAP and online ordering systems.
Managing customer backorders and proactively chasing outstanding orders.
Producing warehouse pick lists to support daily dispatch activities.
Supporting online order fulfilment and coordinating deliveries.
Customer Service & Support
Acting as the first point of contact for customer enquiries, providing professional telephone and email support.
Ensuring customer requests are handled promptly and professionally.
Processing returns and supporting aftersales activities.
Systems & Business Support
Maintaining accurate customer information across business systems.
Supporting SAP, CRM and website data maintenance.
Uploading pricing information and managing system updates.
Liaising with external software and IT providers when required.
Marketing & Commercial Support
Assisting with customer communications and marketing campaigns.
Supporting promotional activities, events and customer visits.
Providing wider commercial support and contributing to business improvement projects.
About You
We're looking for someone who is organised, professional and enjoys working with both customers and colleagues.
You'll ideally have:
Experience in a Sales Administrator, Sales Support, Customer Service, Commercial Administration or Business Support role.
Strong organisational skills and excellent attention to detail.
Confident communication skills with a professional approach.
Good Microsoft Office skills, including Excel and Word.
The ability to prioritise and manage multiple tasks effectively.
A positive, flexible and team-focused attitude.
Experience of SAP or a similar ERP system would be beneficial but is not essential, as full training will be provided.
You don't need automotive experience to be successful in this role. We're looking for somebody with the right attitude, strong organisational skills and a genuine desire to learn.
What's on Offer?
Salary of £29,000 - £35,000, depending on experience.
Genuine career development opportunities.
Ongoing training and support.
A varied and interesting role with plenty of scope to grow.
Friendly and supportive team environment.
Early finish every Friday.
Generous holiday entitlement.
Opportunity to join a successful and expanding business.
Apply in Confidence
To apply for the position of Sales Administrator - Job Ref 4385KBA, please send your CV to Kayleigh Bradley, Senior Recruitment Consultant at Glen Callum Associates Ltd, or call 07908 893621 for a confidential discussion
Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide.
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
As a Business Administrator Apprentice, you will support the day-to-day running of a busy office providing administrative support across multiple departments within the business. This is an excellent opportunity to gain valuable office experience whilst working towards a nationally recognised qualification.
Your duties will include:
Accurately entering information onto the company's warehouse management system.
Speaking with customers to confirm product information and delivery details.
Providing general administrative support including filing, photocopying and document preparation.
Using Microsoft Office, including Excel, to maintain records and input data.
Answering telephone calls and responding professionally to customer enquiries.
Raising purchase orders and liaising with suppliers.
Supporting different departments with a variety of administrative tasks as required.
Full training will be provided throughout your apprenticeship.
Training:Level 3 Business Administrator Apprenticeship Standard at New college Durham.
Functional Skills in English and maths (if required).
One-to-one support from a dedicated apprenticeship assessor.Training Outcome:On successful completion of the apprenticeship, there may be the opportunity to progress into a permanent Business Administrator position within the company, subject to business needs and individual performance. You will have gained valuable experience supporting multiple departments, using industry-specific systems, working with customers and suppliers, and developing the skills needed for a successful career in business administration.Employer Description:UK core group LTDWorking Hours :Monday-Friday. Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Meeting and greeting patients
Answering telephones promptly and directing calls where necessary
To run the appointment system effectively
Removal and filing of patient medical records
Admin tasks such as registration of patients, change of address, etc.
Processing prescriptions
Taking requests for home visits and medical advice
Dealing with patient queries
Opening and closing of the surgery
Setting/restoring the telephone system
Sorting incoming post and taking post to the Post Office
Ensuring patient waiting areas are tidy and ventilated
Keeping notices and signs tidy and up to date
Ensuring all essential tasks are complete and handing over non-urgent tasks properly before leaving
Helping to cover colleagues' absences where necessary
Any other duties deemed relevant to this post
Training:Level 3 Business Administrator Apprenticeship Standard:
Full on-the-job and off-the-job training will be delivered supported by our Training Provider- Davidson Training UK Ltd
All training will be carried out within the workplace during working hours
Level 2 Functional Skills in English and mathematics (if you do not already hold the equivalent)
Full training will be given, leading to a recognised Business Administrator Apprenticeship Standard
Training Outcome:
Full-time position potentially being offered to the right candidate
Employer Description:Forest Hill Group Practice is committed to preserving and enhancing its good reputation for being caring and innovative by providing the highest quality medical services in a friendly, happy and healthy environment, where the promotion of health and well-being to patients and staff is paramount.Working Hours :Monday - Friday.
Shift hours to be confirmed via rota.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Patience,Working well under pressure,Polite,Must be able to multi task,Willing to learn,Flexible and proactive,Resourceful,Energetic,Confident individual,Discreet....Read more...
Receive, process and manage incoming clinical correspondence.
Scan, upload and file patient documents onto the clinical system.
Update electronic patient records accurately.
Monitor document workflows so correspondence is processed within agreed timescales.
Identify and escalate discrepancies, missing information or urgent correspondence to a senior team member.
Provide general administrative support to the practice and document management team.
Maintain electronic filing systems and databases.
Carry out data entry with a high level of accuracy and attention to detail.
Support audits and quality checks on patient records and documentation.
Communicate with colleagues and healthcare professionals, and respond to internal queries about document management processes.
Training:
The apprentice will receive structured on-the-job training in the workplace.
The apprentice will complete 20% off-the-job training each week, supported by an assessor visiting the workplace.
The apprentice will work towards the Business Administrator Apprenticeship Standard through coursework, assessments and regular progress reviews with the BMet College Assessor and their employer line manager.
Training Outcome:
After successfully completing the Level 3 Business Administrator Apprenticeship, learners will have the opportunity to progress into a permanent business administration or business support role, subject to performance and business needs.
Potential career pathways include Business Support Officer, Senior Administrator, Office Coordinator, Project Administrator, HR Administrator or Finance Assistant. With further experience and development, learners can progress into roles such as Office Manager, Executive Assistant, Project Coordinator or Operations Manager.
Learners may also choose to continue their professional development through higher-level apprenticeships, further qualifications or specialist training in areas such as project management, HR, business analysis, finance or operations.
Employer Description:Sutton Coldfield Group Practice is a busy and welcoming NHS GP practice serving the local community across Sutton Coldfield. As an apprentice, you will have the opportunity to gain valuable hands-on experience within a professional healthcare environment, working alongside experienced clinical, administrative and support teams. You will develop a wide range of business and administration skills while contributing to the smooth running of the practice and supporting the delivery of high-quality patient services. This is an excellent opportunity to build confidence, develop your career and gain valuable experience within the NHS.Working Hours :Monday to Friday, 8.00am - 3:30pm, with 30 minute break.Skills: Communication skills,IT skills,Attention to detail,Administrative skills,Team working,Committed....Read more...
The Opportunity Hub is thrilled to collaborate with a growing events company in their search of an Events Administrator to join their high-performing team. Your role will involve providing meticulous administrative support, attending events throughout the season, conducting research, and assisting with new business initiatives.Events Administrator (based in London, Salary: £24k - £27k pro rata)Here's what you'll be doing:As an Events Assistant, you will report directly to the Senior Events Producer and undertake a variety of tasks, including but not limited to:Providing robust administrative support to the team, including mastering our event management system, managing guest lists, creating event materials, booking meetings, and working with our CRM system.Attending events throughout the season, assisting with registrations, and supporting Senior Events Producers as needed.Conducting research and liaising with venues and suppliers.Assisting with new business initiatives, including follow-ups, meeting preparations, and proposal production.Offering ad hoc support and diary management to Directors and Senior Events Producers.Here are the skills you'll need:Exceptional attention to detail for proofreading and editing various event materials.Strong communication and IT skills, including proficiency in Microsoft and Google packages.Highly organized with the ability to manage multiple projects seamlessly.Excellent interpersonal skills for building relationships with stakeholders.A passion for social causes and a desire to contribute positively to impactful initiatives.Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here are the benefits of this job:Competitive salary of £24k to £27kExposure to a diverse portfolio of events, including conferences, awards ceremonies, and galas.Flexible work arrangements and a supportive team culture that prioritizes work-life balance.Advantages of Pursuing a Career in this Sector: Pursuing a career in the events sector offers a unique opportunity to be part of meaningful experiences that make a difference. Whether it's supporting charitable causes, advocating for environmental sustainability, or promoting humanitarian efforts, working in events allows you to contribute to positive change while honing your skills in organization, communication, and relationship-building.....Read more...
The IT Administrator, working very closely with all members of the IT Team, is a key player in supporting the team activities: thriving for excellence, supporting a culture of harmonisation & continuous improvement, and adding value to the business.
The role will be accountable for sustaining key administrative and processing activities within the department. Ensuring a robust approach and that activities are administered, monitored and controlled to a high standard.
The role sits under the Level 3 Business Administrator Apprenticeship Standard.
Business As Usual Activities:
Processing of IT purchase requests (including purchase requisition, purchase orders, monitoring, tracking and reporting)
Preparation of data to support spend analysis activities
Administration of IT document management system and associated processes
Support department budget activities (information preparation, tracking and reporting)
Support department supplier management and due diligence activities (tracking documentation, maintaining logs)
Contribute to internal audit activities to monitor, control, track and report process adherence
Prepare and maintain slide decks, logs, registers and KPI trackers for progress reporting
Continuous Improvement:
Create and maintain process documentation/workflows
Proactively support maturity assessments against the process activities to highlight areas of improvement or concerns
Contribute to/participate in root cause analysis and problem solving
General:
Maintain a complete understanding of and adheres to all IT policies and processes
Serve as a role model for professionalism, teamwork, trust, and collaboration
Training:
Business Administrator Level 3
Online attendance with Loughborough College within the first 15-months, one morning per week with onsite sessions in the afternoon to assist with portfolio building and preparation for End Point Assessment
Diarised visits from dedicated Trainer/Assessor
Attendance to Loughborough College for an Induction Day (Induction to take place on the last Wednesday of the month that you are enrolled, 9:30am-3pm. Confirmation of date provided upon enrolment)
On-the-job training
Off-the-job training
Training Outcome:Full-time IT Administrator with possible route to Junior IT positions.Employer Description:BRUSH Group supports the global drive to net zero with innovative and sustainable solutions that address grid resilience, facilitate the electrification of transport as well as maximise resource efficiency.
A solutions-engineering company with a deep understanding of energy systems, we are proud to be the chosen industry partner for some of the world’s leading organisations.Working Hours :Monday - Thursday: 8am - 4:30pm and Friday: 8am - 1pmSkills: Communication skills,Organisation skills,Administrative skills,Team working,Initiative....Read more...
The Business Administrator Apprentice will be involved in a variety of tasks, including:
Customer Interaction: Handling customer inquiries via phone and email to ensure excellent service
Order Processing: Processing incoming orders and entering them into the sales system, including adding new customers and products
Order Management: Updating customers on the status of their orders and processing orders for raw materials and consumables
Logistics Coordination: Arranging shipping and logistics for both UK and export sales
Office Administration: Maintain and use filing systems ensuring that all data is recorded and stored in the appropriate computer based files
Financial Administration: Issuing invoices for completed orders and managing payments
Quality Management: Assisting with the implementation of the company's Quality Management System
Training:
One day study per week
Training Outcome:Could lead to a permanent position for the right person.Employer Description:Heathcotes are located in Staffordshire in the heart of the United Kingdom and are a manufacturer of advanced composite materials. Our team of specialists have been manufacturing composite materials in the region since 1979, and now ship our products to over 30 different countries worldwide.Working Hours :Monday - Friday, 8.00am - 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Initiative....Read more...
Input and retrieve data
Receiving / directing telephone calls
Liaise and interact with both internal and external customers
Use of in-house transport / planning system
Use of customer systems to ensure effective customer service and timely planning
Administration support to the Planning Dept
Understanding and following procedures where necessary
Take responsibility for initiating and completing tasks in a timely manner
Training:
Business Administrator Level 3 Standard EPA
Exam - Knowledge Test (comprising of 50 multiple choice questions)
Completion of portfolio
Presentation - around Project / Improvement
20% OFF-THE-JOB. A minimum of 20% of the learning must be completed off-the-job' and could include the following:
Induction to programme
Online self-study learning activities, including, courses, webinars (topics based around the Knowledge, Skills, and Behaviours) as well as topics tailored to the apprentice's specific job role
Completion of assessments and reflective journal entries
Mentoring / shadowing
Employer training
Support and preparation for EPA
Employer project support
Learning Coach support
Training Outcome:Permanent job upon completion of the Apprenticeship programme. Apprentices can progress onto other qualifications such as Foundation Degrees in areas such as Business, Business Management and Business Administration.Employer Description:David Bratt & Sons (Haulage) Ltd., is a reputable haulage company based in Cheadle, Stockport. We specialise in the distribution and delivery of steel, construction materials and control panels. We have an exciting opportunity to join our Transport team at David Bratt & Sons as a Transport Administrator - is this role for you, apply today!Working Hours :9.00am - 5.00pm Monday - Friday (with breaks).Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Number skills,Organisation skills,Team working....Read more...
Communicating with customers via calls and emails
Prospecting for new business
Preparing sales quotes and purchasing of stock
Chasing up purchase orders and quotes
Business Development by seeking out new opportunities
Updating social media accounts, promoting new products, taking pictures and sending out news updates
Visiting external customers with the Sales Managers to promote products
Inputting data onto company CRM system
Training:
Level 3 Business Administrator
Functional Skills
Work-based learning
Training Outcome:
Progression onto full-time employment
Employer Description:Smith Bullough manufactures special industrial fasteners, sold to prestigious customers in the domestic and international markets. Our integrated computer system drives all the business disciplines, from sales to quality, production, logistics, finance, and sales. Our unique manufacturing capability enables us to induction heat and forge or CNC machine the non standard parts. Other operations include thread rolling, grinding, milling & broaching. Heat treatment and protective surface coatings ensure the fasteners can withstand the harshest weather conditions. We are an IS0 9001 quality accredited engineering company, using, state of the art, optical measuring to ensure that the parts are produced to close tolerances.
An opportunity is available for a keen and competent person to join this exciting business in a marketing and sales role.Working Hours :Monday-Friday 9am-5pm, 30 minutes unpaid lunch.Skills: Communication skills,Customer care skills,Strong in sales negotiations,Self motivated,Enthusiastic....Read more...
Sales Operations Administrator
We are looking for an ambitious Sales Operations Administrator to join a successful and growing manufacturer of classic car parts and automotive components. Offering genuine opportunities for development, this varied role will evolve over time and provides exposure to sales operations, customer support, marketing and business administration.
If you have an interest in classic cars, automotive aftermarket products or vehicle restoration, this is an opportunity to build a long-term career within a unique and thriving business.
Location: Office based, Witney, Oxfordshire Salary: 29-35k depending upon experience
Hours: Monday to Thursday 8.30am to 5.00pm, Friday 8.30am to 3.00pm
About the Role
Working as part of a close-knit commercial team, you will support the day-to-day sales operation while helping to deliver an outstanding customer experience across several well-established automotive brands.
This is a highly varied position where no two days are the same. You'll be involved in everything from sales administration and customer service to marketing support, systems administration and operational projects.
About You
You'll be organised, proactive and confident communicating with customers and colleagues alike. Comfortable managing multiple priorities, you'll enjoy being involved in a broad range of activities and take pride in delivering a first-class customer experience.
You'll ideally have:
Experience within a Sales Administrator, Sales Support, Customer Service, Commercial Administration or Business Support role.
Excellent communication skills and a professional telephone manner.
Strong organisational skills and the ability to manage multiple tasks simultaneously.
Good IT skills, including Microsoft Excel, Word and other Microsoft Office applications.
A high level of accuracy and attention to detail.
Experience of SAP or a similar ERP system would be advantageous, although full training will be provided.
A positive, flexible and team-focused approach.
A genuine interest in cars, classic vehicles, restoration projects or the automotive aftermarket industry.
Enthusiasm for learning about automotive products and supporting a passionate customer base.
Key Responsibilities
Managing customer backorders and proactively chasing outstanding orders across multiple group companies.
Processing and updating customer orders using SAP and online ordering platforms.
Coordinating overseas web orders, obtaining shipping quotations and arranging deliveries.
Producing and releasing warehouse pick lists to support daily delivery schedules.
Maintaining accurate customer information across websites, databases and business systems.
Providing professional telephone support and acting as a first point of contact for customers.
Handling customer returns administration and supporting aftersales activities.
Managing customer invites, communications and data updates across company platforms.
Supporting the ongoing maintenance and accuracy of SAP, websites, CRM systems and business applications.
Liaising with external IT and software providers to manage and progress support tickets.
Uploading price lists and maintaining system data across multiple business entities.
Supporting online order fulfilment and liaising with purchasing teams where required.
Managing incoming enquiries and ensuring customer requests are handled promptly and professionally.
Coordinating factory tours, customer visits and booking schedules.
Supporting marketing activity through Mailchimp campaigns and social media administration.
Assisting with promotions, events and wider commercial initiatives.
Providing sales support across the wider business and contributing to continuous improvement projects.
Why Join Us?
Join a respected and successful business within the classic automotive sector.
Work with products that are valued by enthusiasts and customers worldwide.
Enjoy a varied role spanning sales operations, customer service, marketing and business support.
Receive ongoing training and development opportunities.
Benefit from genuine career progression as the role and business continue to grow.
Be part of a supportive and passionate team.
Early finish every Friday.
Generous holiday entitlement.
Apply in Confidence
To apply for the position of Sales Operations Administrator – job reference 4385KB, please forward your CV to Kayleigh Bradley, Senior Recruitment Consultant at Glen Callum Associates Ltd, or call 07908 893621 for a confidential discussion.
JOB REF: 4385KB
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
This is a great opportunity to gain practical business administration experience while developing skills in organisation, communication, and customer service within a busy healthcare environment.
As a Business Administrator Apprentice, you will support the day-to-day running of reception and administration at Chingford Medical Practice.
Your responsibilities will include:
Using EMIS Web (the practice's clinical system) to record, update and retrieve patient information accurately
Carrying out general GP reception duties, including greeting patients, answering the telephone and dealing with enquiries
Booking, amending and managing GP and nurse appointments, tasks and diary dates
Processing patient referrals to other services and healthcare providers
Maintaining accurate insurance records and completing related paperwork and reports
Preparing reports and documentation for the practice management team
Supporting general administrative tasks across the practice
Liaising with GPs, nurses, patients and external organisations to ensure information is shared accurately and on time
Learning how the practice operates and developing your administration, communication and organisation skills
Working as part of the reception and administration team to help ensure the practice runs smoothly, efficiently and professionally
Training:
You will attend college as part of your apprenticeship training (Waltham Forest College)
1 day per week at college
On-site college-based training
The remaining days will be spent working at Chingford Medical Practice, gaining practical experience and developing business administration skills in the workplace
Training will support the apprentice in building the knowledge, skills and behaviours required to successfully complete their apprenticeship.
Training Outcome:On successful completion of the apprenticeship, there may be an opportunity to progress into a permanent Business Administrator or Medical Receptionist role at Chingford Medical Practice, depending on business needs and performance.
The skills and experience gained during the apprenticeship could also provide a pathway into roles such as Medical Secretary, Practice Administrator or Office Manager within primary care.Employer Description:Chingford Medical Practice is an NHS GP surgery based in Chingford, London, providing primary care services to the local community. Our friendly reception and administration team is committed to delivering high-quality patient care, and staff undergo relevant DBS checks and safeguarding training.Working Hours :TBC – either 07:30-15:30 shift or 10:30-18:30 shift.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,confidentiality....Read more...
We are looking for an analytical and organised, Sales Administrator, where you will be part of a team responsible for the smooth running of the department. Your role will be in an administrative capacity, providing a link between customers and internal departments facilitating customer needs to ensure continuing relationships. You will need skills and qualities such as effective communication, attention to detail, a love for spreadsheets, accuracy, flexibility and problem solving.
Role Objective:
To ensure all customer orders, requirements and queries are accurately recorded, processed and managed through the system, that adequate stocks of a product are available for call-off or on factory order to enable product and information to be despatched accurately, on time, every time.
To process all orders accurately and to meet customer requirements
To monitor stock levels, report on availability, identify potential shortfalls and liaise with customer’s merchandisers to meet customer requirements
To answer all customer telephone and e-mail enquiries promptly and efficiently
To be the link between the customer and departments on all matters relating to established products
Main Responsibilities for the Sales Administrator:
Order processing including inputting, checking and liaison with operations and trading departments to ensure deadlines are met
Handling telephone and e-mail enquiries, stock enquiries and technical queries
Maintaining static product data, updating prices, and setting up new products on the system
Booking in of all customer deliveries
Liaising with account managers daily, to ensure the smooth running of their accounts
Monitoring and controlling special orders
Monitoring and controlling customer “own branded” stocks, maintaining stock reports and liaising with customer’s merchandising team to ensure the product is always in stock or on factory order
Meeting with customer’s merchandising team to report on stock planning
Recording and analysing customer sales data to assist in the planning of future factory orders
Dealing with customer queries relating to deliveries and invoicing including regular and routine monitoring and reporting of delivery dates, obtaining of PODs and resolving pricing queries
Liaising with other departments within the company to complete and resolve Customer Service issues, including returns management
Maintaining and updating various spreadsheets
General administration and housekeeping duties
From time to time any other reasonable duties as may be reasonably requested by the Line Manager
The position carries the responsibility for carrying out all duties to the required standard as indicated by the Line Manager and professional codes of conduct and regulations.
Essential Skills and Requirements for the Sales Administrator:
Strong working knowledge of Microsoft Office 365 (Word, Excel, PowerPoint, and Outlook) particularly excel
Excellent numeracy & literacy skills
Exceptional organisation skills – time management, ability to prioritise & meet project deadlines
Forward thinker, able to identify and minimise problems before they occur
Self-motivated and positive attitude to self-development
The starting salary offered is competitive and based on full time 39 hours. This is an opportunity to be part of a successful company, you will have 21 days holiday plus 8 bank holidays (increasing with length of service up to 34 days), employee discount on company products, auto-enrolment pension scheme, free onsite parking, learning and development opportunities.
If this position is of interest and you have the necessary required skills, I would love to hear from you.
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We are looking for an analytical and organised, Business Administrator, where you will be part of a team responsible for the smooth running of the department. Your role will be in an administrative capacity, providing a link between customers and internal departments facilitating customer needs to ensure continuing relationships. You will need skills and qualities such as effective communication, attention to detail, a love for spreadsheets, accuracy, flexibility and problem solving.
Role Objective:
To ensure all customer orders, requirements and queries are accurately recorded, processed and managed through the system, that adequate stocks of a product are available for call-off or on factory order to enable product and information to be dispatched accurately, on time, every time.
To process all orders accurately and to meet customer requirements
To monitor stock levels, report on availability, identify potential shortfalls and liaise with customer’s merchandisers to meet customer requirements
To answer all customer telephone and e-mail enquiries promptly and efficiently
To be the link between the customer and departments on all matters relating to established products
Main Responsibilities for the Business Administrator are:
Order processing including inputting, checking and liaison with operations and trading departments to ensure deadlines are met
Handling telephone and e-mail enquiries, stock enquiries and technical queries
Maintaining static product data, updating prices, and setting up new products on the system
Booking in of all customer deliveries
Liaising with account managers daily, to ensure the smooth running of their accounts
Monitoring and controlling special orders
Monitoring and controlling customer “own branded” stocks, maintaining stock reports and liaising with customer’s merchandising team to ensure the product is always in stock or on factory order
Meeting with customer’s merchandising team to report on stock planning
Recording and analysing customer sales data to assist in the planning of future factory orders
Dealing with customer queries relating to deliveries and invoicing including regular and routine monitoring and reporting of delivery dates, obtaining of PODs and resolving pricing queries
Liaising with other departments within the company to complete and resolve Customer Service issues, including returns management
Maintaining and updating various spreadsheets
General administration and housekeeping duties
From time to time any other reasonable duties as may be reasonably requested by the Line Manager
The position carries the responsibility for carrying out all duties to the required standard as indicated by the Line Manager and professional codes of conduct and regulations
Essential Skills and Requirements for the Business Administrator:
Strong working knowledge of Microsoft Office 365 (Word, Excel, PowerPoint, and Outlook) particularly excel
Excellent numeracy & literacy skills
Exceptional organisation skills – time management, ability to prioritise & meet project deadlines
Forward thinker, able to identify and minimise problems before they occur
Self-motivated and positive attitude to self-development
The starting salary offered is competitive and based on full time 39 hours. This is an opportunity to be part of a successful company, you will have 21 days holiday plus 8 bank holidays (increasing with length of service up to 34 days), employee discount on company products, auto-enrolment pension scheme, free onsite parking, learning and development opportunities.
If this position is of interest and you have the necessary required skills, I would love to hear from you.
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Support the Payroll Liaison Manager in delivering a comprehensive transactional HR and ESR payroll service, ensuring a professional, high-quality customer focussed service is provided to the trust
Provide a high-quality service, processing large volumes of new starters, variation forms and staff leavers on ESR to tight non-negotiable payroll deadlines
Make real time changes to staff ESR records - mindful of implications on pay, processing changes as per trust policy and procedures and in line with national NHS terms and conditions
Work to the trust weekly and monthly payroll deadline to ensure all authorised starters, leavers and variation forms are processed in ESR with complete accurately for payroll processing
Provide advice and respond to pay queries from trust staff, managers and the trust payroll provider accurately and in a timely manner in order to build and maintain good working relationships
Run scheduled and ad-hoc business intelligence report request in relation to pre and post payroll run checks, and for data quality and validation purposes to support the integrity of trust workforce information
Work closely and collaboratively with the e-rostering team to ensure workforce information held in the rostering system is an accurate reflection of the trusts ESR system
Support the trust Registration Authority (RA) process and associated ESR interface to manage trust staff smartcards
Provide support to the wider HR team in relation to staff employment records, pay queries, sick pay, and reference requests
Maintain and record the audit trail of transactional forms received into the team using the Windip e-archiving software
Contribute to the processing of queries received into the workforce team shared inboxes processing incoming new user forms, support requests and queries within a timely manner
Actively challenge work processes and procedures, contributing to improvements in business processes and workflows within the team and wider HR department
Maintain an awareness of human resources issues at local and national level and contribute generally to the information needs of the Directorate of Human Resources
Participate in other team, professional and personal development activities while promoting a commitment to continuous development and improvement
Training:We are offering this role as an apprenticeship to attract candidates who seek an opportunity to gain new skills and experience working on an administrative role in the NHS within the Human Resources division.
On successful completion of the programme the apprentice will achieve a Business Administrator Level 3 qualification.
The post holder will provide a comprehensive, effective, timely and accurate HR and payroll support service to the trust as a member of the ESR transactional team.Training Outcome:On successful completion of the programme, you will achieve a Business Administrator Level 3 qualification and progress to a Band 4 ESR Administrator role.Employer Description:St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).
After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.
At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.Working Hours :Full-time - 37.5 hours per week, working days and hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
Role: Administrator
Location: Kings Hill
Contract Type: 8-month FTC | Maternity Cover
Hours: Monday–Friday - 9 am–5 pm - Fully office-based
Salary: Circa £37,000pa
An established business operating within the construction sector is seeking a proactive and organised Administrator to join their team in Kings Hill on an 8-month maternity cover contract.
This is a varied role supporting the smooth running of the office, with responsibilities across general administration, purchasing, data, quality systems and operational support.
Key Responsibilities
- General office administration, including answering calls and responding to emails
- Liaising with suppliers and ensuring office supplies and resources are maintained
- Assisting with quality systems and processes
- Updating the training system and associated records
- Maintaining data and supporting GDPR-related responsibilities
- Managing SharePoint, including uploading files and updating spreadsheets
- Ordering PPE and safety equipment
- Ordering site materials
- Updating the weekly programme of works
- Providing general administrative support to ensure the smooth running of the office
Candidate Profile
- Full UK driving licence and transport required
- Previous experience in a business support, office administration or similar role
- Experience within construction, civil engineering or other similar sectors
- Highly organised with good attention to detail
- Confident communicating by phone and email
- Comfortable using Microsoft Office, Excel and SharePoint
- Able to manage multiple tasks and priorities
- Reliable, proactive and able to work as part of a wider team
At KHR, we take care to ensure that you are represented as well as possible, so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regard to a specific role, then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics, etc, please could you also submit a "clean" copy in Word. Thank you.
Knowledge House Resourcing Ltd is acting as an Employment Business in relation to this vacancy. KHR - Recruitment Specialists is a trading name of Knowledge House Resourcing Ltd. Keep in touch with us online for job alerts, industry updates and market trends…
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Product Support AdministratorLocation: AmershamContract: 6-month fixed term, potential extensionSalary: £26,000–£30,000 per annumAbout the Role:Join an innovative toy company as a Product Administrator, managing product information to ensure smooth operations and successful product launches. This role focuses on accurate data entry, organisation, and communication across teams, not data analysis or coding. You’ll support the product lifecycle from setup to market, working closely with Development, Sales, Marketing, and Sourcing teams.Key Responsibilities:Maintain product databases (TLP, Apprise ERP) with accurate SKUs, specifications, and costsCheck and validate product information before it is used by teamsCollaborate with Product Development, QA, Sales, Marketing, and Operations to ensure data consistencyManage product codes, barcodes, and relevant documentationConduct regular data audits and correct discrepanciesImprove processes for efficient product information managementPrepare reports for stakeholders on product listings and data qualitySkills & Experience Needed:Strong attention to detail and organisational skillsConfident in Microsoft Excel (pivot tables, VLOOKUP helpful)Comfortable handling and organising large datasetsGood communication skills to work across multiple teamsGCSE (or equivalent) in Maths and EnglishNice-to-Have:Previous product data management or administration experienceExperience creating efficient processes for managing product informationAbility to present product data clearly to colleaguesWorking Environment:Office-based in Amersham with structured hours and early finish on Fridays (after probation). Daily attendance is required for cross-team collaboration and system management.Why This Role:This is a product-focused role. It’s ideal for candidates who enjoy organising information, working with teams, and ensuring data accuracy. You’ll gain exposure to all parts of the business and develop transferable skills for operations, business support, or product administration careers.Presented by: The Opportunity Hub UK – connecting analytical professionals with data-driven careers.....Read more...
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
We are looking for a Program Administrator.
General Description:
The Program Administrator is responsible for supporting the National Account Team Lead and other Program Managers in a behind-the-scenes type of role. The Program Administrator should be a very detail oriented and organized professional who understands the importance of deadlines, communication, and customer-specific requirements. The Program Administrator will be responsible for working on multiple Programs (service contracts) and executing on the day-to-day requirements as outlined by the National Account Team Lead and/or the Program Manager.
Essential Duties and Responsibilities:
Writing proposals for customer accounts.
Understanding customer specific requirements (applicable discounts, labor/material break out, taxes, etc.)
File/document integrity - use internal web resources (eBuilder) and local file storage to maintain document and file storage integrity.
Understanding different labor rates for each WTI region(s).
Understanding different WTI service types and how they are priced.
Managing multiple leak response programs.
Tracking leak calls and WTI service response times.
Managing subcontractor invoices and completion paperwork.
Working with regional administrators to re-dispatch leak calls, get progress updates, etc.
Working with WTI technicians to request NTE increases on individual leak responses if applicable.
Tracking and invoicing leak service calls.
Delivering invoices to customer specific locations (work order systems, customized email addresses, etc.)
Tracking inspection programs.
Working in internal systems to track roof inspection data.
Maintaining a master inspection tracker showing where small pieces of entire programs are in relation to completion.
Maintain a weekly schedule to WTI field technicians and Program Manager (to share with customer).
Inputting budgets, editing, and categorizing recommendations from WTI field technicians.
Submitting reports and files for internal quality control.
Editing reports as needed based on feedback from quality control personnel.
Delivering reports to Program Manager/customer.
Customer portals
Updating customer work order status with ETA
Updating customer invoice system with Invoice
Special Project Assignments
Be accountable for managing your day based on tasks set forth by Program Manager.
Competencies:
Technical
Knowledge of all Services that WTI offers (able to read through a price book and understand the information)
Communication
Superior written, oral, and digital communication skills.
Computer Literacy
Outlook Email
Microsoft Teams
Microsoft Excel (must have)
SmartSheet
SAP
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Shipping
Coordinating UK shipments
Processing courier invoices
Managing our import customs inbox (one month every quarter)
Processing delivery notes
Timesheets
Sending weekly and month-end timesheet reminders
Completing their own timesheet
Project Reviews
Managing the project review process
Business Development
Sending month-end reminders to record meetings
Assisting consultants with recording and saving meeting notes
Sending reminders to record meetings
Adding new contacts and clients to the system
Updating the ‘Who's Meeting Whom’ email each Friday
Travel
Helping to find and book UK hotels
Supporting wider travel arrangements
Accounts Payments
Processing credit card payments
Handling expense reports
Arranging bank transfers
Meetings
Booking onsite meeting rooms
Training:The Apprentice Training Programme will be delivered through a structured online training programme, including on and off the job training facilitated in the workplace. Training Outcome:Upon completion of the Business Administrator Apprenticeship, learners may progress into roles such as Senior Administrator, Office Manager, Executive Assistant, Project Support Officer, or Business Support Coordinator. They may also choose to undertake further training, such as a Level 4 apprenticeship project management, or other specialist business areas.Employer Description:TTP is an employee-owned technology and product development consultancy, with a 40-year track record of helping ambitious clients solve complex challenges and bring innovative, commercially successful solutions to market.
We invent, design, and manufacture impactful products and technologies across a wide range of industries – including healthcare, life science, energy, and communications – and at the intersection of engineering, physical science, and biology.Working Hours :Monday - Thursday, 9.00am - 5.30pm.
Friday, study day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Team working,Time management,Proactive,Self-motivated,Friendly and approachable,Reliable and trustworthy,Willingness to learn....Read more...
Reconciliation and processing of Purchase order invoices
Seeking approval and processing of Non-Purchase order invoices
Processing of employee expenses
Processing of company credit card expenses
Following-up on supplier queries
Supplier payments & employee expense payments
Preparing proposals and reports in ERP system
Uploading to online banking system
Send remittance advice to suppliers
Ensuring supplier payments are made on time
Maintaining supplier master data
Supplier statement reconciliations
Month End Processes:
GRIR review and reconciliation
Blocked list review
Account reconciliations
Aged creditor reporting o Intercompany trade matching
Payables cashflow forecasting
Assisting with monthly KPI preparation
Assist with required internal and external audit requests
Training:
Business Administrator Level 3
Training to take place at the main premise in Bedlington
Training Outcome:
There may be the possibility of a full time, permanent role available as an Accounts Payable Specialist within the Finance Service Centre upon successful completion of the apprenticeship
Employer Description:COME JOIN OUR JOURNEY!
When you join TT, you join our global community of visionaries, creators, and achievers dedicated to solving technology challenges for a sustainable world. Simply put, we are a global manufacturer with a passion for engineering advanced electronics that benefit our planet and people for future generations. We are committed to having a positive impact on the world through a culture built around safety, transparency, collaboration, and positive relationships. Our teams are fuelled by performance and expertise, leading the charge in innovation, efficiency and delivering world-class customer service. Be part of the journey.Working Hours :Monday- Thursday 8:00am to 16:30pm
Friday- 8:00am to 13:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Plumber - Glasgow - Salary up to £38,000 DOE CBW have a new opportunity for a Plumber to join a leading facilities provider. This role is a permanent full-time role working across Glasgow and the Central Belt of Scotland. Key Responsibilities:Ensure all PPM is carried out in accordance with the maintenance specification.Maintenance and repair of Mechanical Installation.Maintenance and repair of Plumbing InstallationsEnsure that all relevant paperwork is completed regarding PPM, reactive and breakdown works and that it is passed without delay to the contract administrator.Update customers CAFM system in real time.Ensure that plant faults and defects are swiftly remedied to maintain plant in serviceable order.Person Specification:A recognised industry qualification will be required, and previous experience is essential.H&S qualification (IOSH preferable)Trade qualified Mechanical/Plumber with appropriate post apprenticeship experience desirable.Must have a full clean drivers’ licence.Legionella awareness (preferable – can provide training)Asbestos awareness (preferable but not essential)MEWP Licence (preferable but not essential)Salary & Benefits:Salary up to £38,000 DOE.24 days annual leave Van & fuel cardCompany Pension....Read more...
Customer facing role
Liaising with patients via telephone, email etc.
To receive patients in a polite and courteous manner
To facilitate the effective flow of patients through to GP’s/Nurses keeping patients fully informed at all times of delays etc.
To deal with telephone appointment bookings/enquiries
Maintaining confidentiality at all times within the reception area
To ensure reception area are always left tidy at the end of each surgery
To liaise fully with other receptionists at all times, updating them with any changes/problems regarding the appointments system
To facilitate an efficient and effective computerised appointment system, reporting any problems to the assistant manager/reception manager
To liaise with the assistant manager/reception manager regarding any foreseeable problems regarding GP appointment times/need for locums etc.
To assist with any routine computer work during quieter periods as directed by the assistant manager/reception manager
To assist in the running of the annual Flu/Covid vaccination campaigns
Dealing with security of visitors to the practice by ensuring the visitors book is completed and that visitors' badges are given out appropriately and confidentiality forms completed
To work as an effective team member
Ensure computer security by logging out from the computer when not in use
Keeping accurate records of any lost property
Ensuring that all consent forms for student/registrar appointments are completed correctly
To ensure a personal responsibility for information security and confidentiality at all times
To work flexibly and assist with additional hours, as reasonably required, at busy times
This position includes the need to be part of a late-night rota to cover extended hours surgery, as required
Photocopying and laminating, as required
Updating internal telephone numbers list
Franking daily mail and taking to the Post Office
Inputting patient data onto EMIS system from new registration paperwork and scanning onto EMIS system
Ensuring all practice deductions are carried out in a timely manner
The above list of duties is not exhaustive and may be subject to change as deemed necessary.Training:
Business Administrator Level 3 Apprenticeship Standard
No day release at college, all training to be done in the workplace
Candidates aged 16-18 who have not already achieved GCSE Grade 4/C/Level 2 English and maths, will be required to undertake maths and English as part of their apprenticeship
Training Outcome:The possibility of a full-time position coming available upon completion, in which you can apply.Employer Description:GP Surgeries based in Kingswinford and Kinver.Working Hours :Between the hours of 7:45am and 6.30pm, variable shifts and days across Monday to Friday. Occasional late-night Tuesday until 8:30pm and occasional Saturday 8:45am to 5:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
What you’ll do at work:
To provide a confidential, efficient and effective service to patients of the practice, always ensuring that patients and visitors are in no doubt that the practice is a provider of quality service in all that we do.
Main Duties:
Booking, cancelling and revising appointments for patients for a variety of healthcare professionals within the health centre
Registering patient arrivals within the health centre
Answering the telephone, transferring calls and taking messages
Taking enquiries and requests for repeat medication from patients
Keeping the waiting area a safe environment for all users
Dealing with incoming and outgoing post
Filing patient notes (both electronic and paper)
Dealing with new and temporary patient registrations
Ensuring all letters and samples are ready for courier collection
Updating patient demographic changes on the system
Liaise with other support services when needed
Any other reasonable duties
Training:Business Administrator Level 3.Training Outcome:Full-time post following completion of the apprenticeship programme.Employer Description:Moseley Medical Centre is a UK GP practice providing family health services, including advice, vaccinations, prescriptions, and treatment.Working Hours :Monday - Friday, between 8am-5pm.Skills: Communication Skills,Customer care skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
