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TUI Retail Apprentice

Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun Technology is evolving every day, so is TUI. By providing you with the best tools, you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty If things don’t go to plan, your support network will help you to investigate and resolve any questions or complaints You’ll embrace change and rise to the challenges of a customer-focused role Your drive to achieve will lead you to exceed your sales and service objectives; in retail, we call it ‘Smashing your Targets’ Training:Travel Consultant Level 3 Apprenticeship Standard: You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification 20 per cent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence As part of this, you may also complete Functional Skills in English and maths if required (e.g., if you don't have GCSE Grade 4/C or above or equivalents) Training Outcome: Our apprenticeships offer a great route into a varied and exciting career with TUI Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring. We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel. The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange. As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community. As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week, which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4-weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working ....Read more...

TUI Retail Apprentice

Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun Technology is evolving every day, so is TUI. By providing you with the best tools, you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty If things don’t go to plan, your support network will help you to investigate and resolve any question or complaint You’ll embrace change and rise to the challenges of a customer-focused role Your drive to achieve will lead you to exceed your sales and service objectives; in retail, we call it ‘Smashing your Targets’ Training:Travel Consultant Level 3 Apprenticeship Standard: You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification 20 per cent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence As part of this, you may also complete Functional Skills in English and maths if required (e.g., if you don't have GCSE Grade 4/C or above or equivalents) Training Outcome: Our apprenticeships offer a great route into a varied and exciting career with TUI Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring. We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel. The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange. As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community. As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week, which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4-weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working ....Read more...

Business Administrator Apprentice for our Professional & Financial Services Team

Key Responsibilities: Act as the first point of contact for student enquiries, offering frontline support to learners and stakeholders Collaborate with department staff and Learning Area Managers to track learner progress and maintain accurate records Support the enrolment process and ensure the accuracy of student data Monitor learner achievement and completion rates, working closely with academic teams Manage financial processes including invoicing and order tracking Role to include:  Provide frontline support to learners, handling day-to-day enquiries and acting as the central contact for internal and external stakeholders Work closely with the Assistant Principal, Learning Area Managers, Team Leaders, Programme Leads, and Tutors to support learner tracking and data management (including learner databases, SLAs, contextualised statements, and marking records) Process and track enrolment forms and student data Monitor learner achievement and completions, ensuring accurate recording in collaboration with academic teams Coordinate financial processes such as invoicing, order processing Support liaison with external stakeholders, including employers, awarding bodies, and social services Assist with marketing and promotional activities, including course promotion, events, and updating prospectuses and website content Support exam bookings and registrations with professional bodies, liaising with the exams office and students Undertake general office duties such as word processing, photocopying, filing, and handling correspondence Use college systems (e.g., PowerBi, ProSolution) to complete administrative tasks efficiently Provide support for promotional events and other departmental initiatives Training:The apprentice will attend the Filton Campus on a Monday to complete the learning element of their apprenticeship which will be the Level 3 Business Admin Diploma. This will be one block of learning for 10-weeks. The rest of the learning will be ongoing support in the workplace with the apprentice tutor and manager supporting them with the required learning and training to successfully complete their Business Admin Level 3 Apprenticeship Standard. Training Outcome:A Business Administration Level 3 apprenticeship provides a solid foundation for career progression in various directions. It can lead to higher-level apprenticeships, specialised roles such as executive assistant, or project coordinator, and further develop their skills in management, HR, or other business functions. Employer Description:SGS College is praised for its strong teaching quality, excellent mental health and wellbeing support, and effective academic support, as evidenced by high satisfaction ratings in the 2024 National Student Survey (NSS). The college also receives recognition for its outstanding adult provision and personal development, as well as its contribution to meeting regional skills needs, according to Ofsted. Additionally, SGS College is known for its small class sizes, which allow for more personalized attention, and its strong connections with local employers, particularly in apprenticeship programs. SGS College offers a range of benefits for its employees, including generous annual leave, professional development opportunities, family-friendly policies, and access to various discounts and wellbeing resources. Specifically, staff can expect to receive between 25 and 30 days of annual leave (depending on years of service), extensive professional development support, including a 25% tuition discount for family members, and access to "My Lifestyle" discounted shopping benefits. Additionally, SGS College provides a cycle-to-work scheme, a Technology Salary Sacrifice Scheme, free eye tests, and subsidized on-site catering.Working Hours :Monday to Friday, 8.30am - 4.30pm. Working in our Filton campus predominantly, occasion home working may be considered.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working ....Read more...

TUI Retail Apprentice

Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun Technology is evolving every day, so is TUI. By providing you with the best tools, you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty If things don’t go to plan, your support network will help you to investigate and resolve any questions or complaints You’ll embrace change and rise to the challenges of a customer-focused role Your drive to achieve will lead you to exceed your sales and service objectives; in retail, we call it ‘Smashing your Targets’ Training:Travel Consultant Level 3 Apprenticeship Standard: You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification 20 per cent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence As part of this, you may also complete Functional Skills in English and maths if required (e.g., if you don't have GCSE Grade 4/C or above or equivalents) Training Outcome: Our apprenticeships offer a great route into a varied and exciting career with TUI Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring. We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel. The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange. As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community. As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week, which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4-weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working ....Read more...

TUI Retail Apprentice

Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun Technology is evolving every day, so is TUI. By providing you with the best tools, you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty If things don’t go to plan, your support network will help you to investigate and resolve any questions or complaints You’ll embrace change and rise to the challenges of a customer-focused role Your drive to achieve will lead you to exceed your sales and service objectives; in retail, we call it ‘Smashing your Targets’ Training:Travel Consultant Level 3 Apprenticeship Standard: You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification 20 per cent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence As part of this, you may also complete Functional Skills in English and maths if required (e.g., if you don't have GCSE Grade 4/C or above or equivalents) Training Outcome: Our apprenticeships offer a great route into a varied and exciting career with TUI Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring. We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel. The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange. As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community. As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week, which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4-weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working ....Read more...

ACCA Accountant Apprentice

Key responsibilities will include: Assisting in the preparation and review of monthly management reports Assisting in month-end and year-end closing processes Participating in the year-end restructuring process Supporting the team during the budget and forecasting process Supporting cost centre reviews, variance analysis, and identifying cost-saving opportunities Helping implement management accounts policies and procedures Collaborating with various departments to gather and analyse financial information Assisting in the preparation of monthly journals Assisting in reconciling certain balance sheet accounts Assisting in the timely allocation and approval of AP invoices and PO support Supporting in the set up overhead projects Assisting the management accounts team on ad hoc tasks as required For more information about this vacancy please contact Kaplan on kaplan.recruitment@kaplan.co.uk (Ref ID: 272651).Training:ACCA Level 7 There are three levels including Applied Knowledge, Applied Skills and Strategic Professional. Applied Knowledge helps you understand the role of accounting in the business environment, and develop the practical skills and techniques expected of an accountant working in business. The area you will cover include: Business and Technology Management Accounting Financial Accounting Applied Skills encourages you to develop a broad understanding of the role of accounting in business, and how to interpret financial information The area you will cover include: Corporate and business law (ENG) (LW) Performance Management (PM) Taxation (TX-UK) Financial Reporting (FR) Audit and Assurance (AA) Financial Management (FM) By studying Strategic Professional, you’ll learn advanced techniques, skills, and the professional ethics required of an accountant or consultant operating at a senior level. Once you’ve successfully passed you can apply to be a full member of ACCA. The area you will cover include: Essentials Strategic Business Leader Strategic Business Reporting Options Advanced Financial Management Advanced Performance Management Advanced Taxation Advanced Audit and Assurance The Apprenticeship standard details the essential Knowledge, Skills and Behaviours that somebody would need to demonstrate to be successful in this job role, this includes, Business Awareness, Ethics, Communication, Leadership, Planning and Prioritisation and Problem Solving. Apprentices will need to show they are competent in all the areas detailed in the standard when they take End Point Assessment. The Knowledge areas of the standard will typically be covered through completion of the qualification. Skills and Behaviours are developed through workshops, e-learning, workplace training and practical experience provided ‘on-the-job’.Training Outcome:All apprentices are hired as an FTC. Once the apprenticeship is completed there would be an opportunity to stay within their role as part of the team, or apply for other opportunities across the group should they wish.Employer Description:We’re a global engineering, management, and development consultancy.Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients’ businesses, our communities and employee opportunities.We are a diverse organisation with 18,700 colleagues working on projects in 150 countries. Working Hours :37.5 hours per week - Monday to Friday. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative ....Read more...

Regulatory Compliance Apprentice (Environmental Health)

Dealing with relevant Environmental Health complaints and requests for service from residents, visitors and other businesses and investigating them in line with local practice, good practice guidance, statutory guidance, and relevant legislation. Liaising with internal departments and external agencies where case referrals are necessary. Working with businesses and others to provide information, guidance and advice to help them comply with relevant legislation and achieve compliance. Inspecting, auditing, and monitoring compliance in relation to the varying Acts and Regulations which apply to the defined area of Environmental Health, including assessing the risks/hazards to public health, safety, or of nuisance presented by non-compliance. To make written recommendations/reports and provide the supporting intelligence and evidence for Officers in relation to suspected non-compliances and offences Collecting and analysing data to build a picture of compliance, to allow the targeting of resources and enforcement. To plan, organise and prioritise own workload, completing weekly schedules and co-ordinating tasks with team members. Managing relationships with businesses and other stakeholders, and providing good customer service To assist in developing policies, procedures and good practice guidance. To maintain the case management system and run accurate reports, using and understanding the Arcus Salesforce system. To update web pages and liaise with the communications team as necessary To attend meetings as and when requested in line with the relevant Environmental Health team. To support the work of colleagues within the wider service, including undertaking administrative tasks, visits, etc. Training Outcome:This is a temporary role in the council, so after completing our apprenticeship in Regulatory Compliance within Environmental Health, career progression can follow several paths depending on the individual's interests, qualifications, and experience. Here's a breakdown of typical routes and opportunities: Regulatory Compliance Officer (Level 4) roles: This is often the first formal role after completing the apprenticeship. This is around ensuring businesses and individuals comply with relevant laws and regulations in areas like food safety, housing standards, licencing, or environmental protection. Environmental Health Technician roles or Officer – these roles support Environmental Health Practitioners (EHPs) in inspections and enforcement. Here is a list of sectors you can work in: Local government (councils and regulatory bodies) Public health agencies Environmental consultancies Housing associations Private sector compliance teams Further Education & Qualifications Environmental Health Practitioner (Integrated Degree Apprenticeship) is a work-based learning programme that leads to full EHP status. NEBOSH / IOSH Certifications - Widely recognised in health and safety careers. Specialist Courses -In areas like food safety auditing, housing law, or environmental protection.Employer Description:Ashford Borough Council is a local authority which provides services to residents in Ashford, Tenterden and a large network of surrounding villages. Our services include keeping the streets clean and collecting rubbish, renting out social housing (council houses and flats), providing leisure facilities and play areas and processing council tax and housing benefits. We deal with local planning applications for everything from a conservatory to major developments, and if you are buying a home in the borough we can provide you with a comprehensive land search service. We issue licenses for taxis and licensed premises, look after parks and open spaces, and parking around the borough.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Logical,Team working,Initiative,Non judgemental,Telephone skills,Interpersonal skills,UK driving license ....Read more...

TUI Retail Apprentice

Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun Technology is evolving every day, so is TUI. By providing you with the best tools, you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty If things don’t go to plan, your support network will help you to investigate and resolve any questions or complaints You’ll embrace change and rise to the challenges of a customer-focused role Your drive to achieve will lead you to exceed your sales and service objectives; in retail, we call it ‘Smashing your Targets’ Training:Travel Consultant Level 3 Apprenticeship Standard: You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification 20 per cent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence As part of this, you may also complete Functional Skills in English and maths if required (e.g., if you don't have GCSE Grade 4/C or above or equivalents) Training Outcome: Our apprenticeships offer a great route into a varied and exciting career with TUI Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring. We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel. The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange. As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community. As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week, which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4-weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working ....Read more...

TUI Retail Apprentice

Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun Technology is evolving every day, so is TUI. By providing you with the best tools, you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty If things don’t go to plan, your support network will help you to investigate and resolve any question or complaint You’ll embrace change and rise to the challenges of a customer-focused role Your drive to achieve will lead you to exceed your sales and service objectives; in retail, we call it ‘Smashing your Targets’ Training:Travel Consultant Level 3 Apprenticeship Standard: You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification 20 per cent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence As part of this, you may also complete Functional Skills in English and maths if required (e.g., if you don't have GCSE Grade 4/C or above or equivalents) Training Outcome: Our apprenticeships offer a great route into a varied and exciting career with TUI Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring. We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel. The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange. As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community. As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week, which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4-weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working ....Read more...

HR Admin Apprentice

1. HR Administration & Operations: Assist with the onboarding and offboarding processes (e.g., issuing offer letters, contracts, leaver forms). Manage the HR Inbox for any day-to-day queries for all employees. Maintain accurate and up-to-date employee records within both our HRIS System and HR Folder (digital and paper-based). Update and manage HR systems and trackers (e.g., holidays, absence, training). Support the collation of weekly and monthly HR data and reports. Help prepare paperwork for HR meetings such as disciplinaries or probation reviews. 2. Recruitment Support:  Work with managers to ensure job descriptions are up to date and prepped to advertise via Indeed or LinkedIn. Post job adverts and track applications shortlisting with managers. Support with interview scheduling and candidate communication. 3. Supporting the HR Manager Preparing agendas, action logs and minutes for HR meetings. Drafting letters or documents under guidance (e.g., outcome letters, HR templates). Assisting with project work such as audits, policy updates, or process reviews. Gathering data and feedback to support people-related initiatives or presentations. Helping track progress against HR action plans, engagement surveys, or compliance tasks. Providing admin support for ER cases, investigations or formal hearings when required. Acting as a point of contact for basic HR queries and escalating when appropriate. Supporting the delivery of HR communications, briefings or training sessions. 4. Employee Engagement & Communication: Assist with internal HR communications such as newsletters and noticeboards. Help coordinate employee recognition schemes and engagement initiatives. Support event planning for staff training, social events or wellbeing campaigns. 5. Learning & Development: Maintain training records and ensure compliance with mandatory training requirements. Help coordinate training sessions and feedback surveys. What You’ll Learn:  Practical experience across the full HR lifecycle in an IT Technology environment. Use of HR systems and best practices in documentation and compliance. How to handle confidential and sensitive information with professionalism. The foundations of employment law, employee relations, and HR policies. Effective communication skills across different teams and staff levels. Training: HR Level 3 Support Apprenticeship *All apprenticeship training is delivered within the workplace, no need for the successful apprentice to attend a college setting. The employer will allocate 6 hours per week for you to complete any apprenticeship training/meetings/coursework.Training Outcome:Progression available for the right candidate.Employer Description:Remtek Systems Limited is a one-stop-shop supplier of disabled student allowance computer equipment and software, assistive technology training, and ergonomic working solutions. With over 50 years of experience, Remtek remains constantly aware of customers' requirements and flexible to their varying needs. The company's focus on disabled computer users allows them to provide exceptional service and constantly improve their offerings. All staff receive training in both assistive technology and disability awareness to better serve their customer base.Working Hours :08:30am – 17:00pm, Monday - Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Non judgemental,Able to work with discertion,Awareness of confidentiality,Time-management skills,Willingness to learn,Able to take feedback ....Read more...

TUI Retail Apprentice

Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun Technology is evolving every day, and so is TUI. By providing you with the best tools, you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty If things don’t go to plan, your support network will help you to investigate and resolve any questions or complaints You’ll embrace change and rise to the challenges of a customer-focused role Your drive to achieve will lead you to exceed your sales and service objectives; in retail, we call it ‘Smashing your Targets’ Training:Travel Consultant Level 3 Apprenticeship Standard: You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification 20 per cent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence As part of this, you may also complete Functional Skills in English and maths if required (e.g., if you don't have GCSE Grade 4/C or above or equivalents) Training Outcome: Our apprenticeships offer a great route into a varied and exciting career with TUI Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring. We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel. The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange. As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community. As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week, which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4-weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working ....Read more...

TUI Retail Apprentice

Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun Technology is evolving every day, so is TUI. By providing you with the best tools, you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty If things don’t go to plan, your support network will help you to investigate and resolve any questions or complaints You’ll embrace change and rise to the challenges of a customer-focused role Your drive to achieve will lead you to exceed your sales and service objectives; in retail, we call it ‘Smashing your Targets’ Training:Travel Consultant Level 3 Apprenticeship Standard: You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification 20 per cent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence As part of this, you may also complete Functional Skills in English and maths if required (e.g., if you don't have GCSE Grade 4/C or above or equivalents) Training Outcome: Our apprenticeships offer a great route into a varied and exciting career with TUI Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring. We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel. The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange. As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community. As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week, which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4-weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working ....Read more...

Childcare Apprenticeship - Christchurch

As an Early Years apprentice, you will be working towards being able to deliver on the following:  Ensuring a high standard of physical, emotional, social and intellectual education and care for all children Following the requirements in the Early Years Foundation Stage welfare requirement Working as part of a team, encourage positive attitudes between staff and children at all times Acting as key person for a small group of children keeping records, setting individual targets, regularly updating and assessing progress and recording observations in line with the Early Years Foundation Stage, whilst liaising closely with parents/ carers to ensure each child’s individual needs are met Implementing the daily routine at Dell Cottage and assist with the curriculum planning for each topic Helping to set up the nursery if in on an early start, ensuring activities are set up and daily information slips are filled out Ensuring that daily activities are planned, take place and evaluated, ensuring each activity encourages development whilst linking in with the Early Years Foundation Stage To be familiar with and implement the policies and procedures and keep confidential any information regarding any children and their families or other staff members Use daily diary to record any unusual or out of the ordinary comments on a daily basis To advise the Manager/Deputy Manager/Supervisor of any concerns in the nursery as soon as possible Training:Paragon Skills is a leading national Apprenticeship training provider, supporting over 4,000 learners and 1,500 organisations. Paragon Skills has some of the highest success and achievement rates in the industry. It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact. This involves regular catch-ups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study. This will give you every chance to achieve the highest grade possible! On completion of this 12 month apprenticeship you will have gained; Level 3 Early Years Educator Apprenticeship.Training Outcome: There may be an opportunity to become employed full-time upon the successful completion of the Apprenticeship Employer Description:The nursery is divided into 2 age groups. The Yellow room, over 2-3's  occupy the ground floor. On the ground floor there is a Purple  area dedicated to play, a Blue area (imaginative) and orange area, (messy play) and the Yellow are in the main  room. ​The Purple Room is for the under 2's. This is upstairs and comprises of a Blue room (activity) and a large sleep area/quite room, office and staff room We have a  very large safe, secure garden giving the children an ideal space to play and develop their motor skills while learning to compete and interact by joining organised games. We also have a special area where children can grow their own flowers, vegetables and herbs. Our manager Rachael's dogs Skye and Simba come to the nursery everyday. They are part of the Dell family and are never left alone unsupervised with the children.Working Hours :Monday- Friday (Shifts Range Between 8am- 6pm)Skills: Communication skills,Organisation skills,Non judgemental,Patience ....Read more...

SEND Teaching Assistant Apprenticeship

Establish rapport and respectful, trusting relationships with pupils, acting as a role model and setting high expectations The role will also require involvement with a high level of intimate care and support with feeding Supervise and support pupils to undertake agreed learning activities / programmes linked to local and national curriculum and learning strategies Adjusting activities according to pupil responses and needs, including for those with special educational needs The role may include supporting and implementing pupils’ personal programme, including social, health, physical, hygiene, and welfare matters. The pupil may also need assistance to access different areas of the school. Following appropriate training and in line with school procedures, to administer basic first aid and/or medication as required Promote inclusion and acceptance of all pupils by encouraging them to interact with each other and to engage in activities led by the teacher Support the effective use of ICT in learning activities and develop pupils’ competence and independence in its use Promote self-esteem and independence amongst pupils Provide feedback to pupils on their progress and achievement under the guidance of a teacher, in line with school policy Key Tasks: Support for Teachers: Promote good pupil behaviour, dealing promptly with conflicts in line with school behaviour policies Working with younger children with complex needs, typically ASD Establish constructive relationships with parents and carers, promoting the school s home/school liaison policy Assist the teacher with the preparation of teaching and learning materials and resources Provide detailed feedback to teachers on pupils’ achievement, progress, problems etc. as requested Undertake pupil record keeping as requested, and assist with the collation of pupil reports as requested by the teacher, which may involve data inputting Maintain a purposeful, orderly and supportive environment, in accordance with lesson plans Assist with the display of pupil’s work Prepare, maintain and use equipment/resources required to meet the lesson plans/learning activity and assist pupils in their use Administer and mark straightforward routine tests, e.g. spelling or mental arithmetic, and invigilate tests as required Provide clerical support for teachers, e.g. photocopying, filing, collecting money, checking deliveries and placing goods in stock and maintaining records of stock, administering coursework and production of work sheets for agreed activities Support for the School: To support others within the classroom and the school, contributing to the achievement of school objectives by working as part of a team Assist with activities outside the classroom, working as part of a team to oversee pupils and support Activity Leaders, e.g. Breakfast Club or accompanying to swimming lessons. (If this is an agreed part of the working pattern) Accompany teaching staff and pupils on visits, trips and out-of-school activities as required and take responsibility for a group under the supervision of a teacher Standard duties: To understand the importance of inclusion, equality and diversity, both when working with pupils and with colleagues, and to promote equal opportunities for all To uphold and promote the values and the ethos of the school To implement and uphold the policies, procedures and codes of practice of the school, including relating to customer care, finance, data protection, ICT, health & safety, anti-bullying and safeguarding/child protection Training: Teaching Assistant Level 3 Apprenticeship Standard Off the job training will be delivered at The Oldham College, one day per week Training Outcome: Full-time employment Any successful apprenticeship who demonstrates the ability and necessary skills to carry out the role of a Level 3 Teaching Assistant to a high standard, would be considered for any vacancy that may arise  Employer Description:At Richmond Academy we strive to 'be the best we can be' and have a driving determination to achieve educational excellence. The strong values we uphold and the high expectations we have for all our children both academically and socially. We aim to prepare all our children to be confident, resilient learners who accept each other's differences and can make informed choices. We will ensure that all our children become lifelong learners where they can always BELIEVE, ACHIEVE and SUCCEED. Our children continue to make excellent progress in their learning, and this is through the hard work of our children and staff, as well as the strong relationships we have developed over time with our families and the local community.Working Hours :Monday - Friday, (Term time) + 3 days as directed by the Headteacher. Shift hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Non judgemental,Patience,Reliable,Hard working,Reliable and punctual,Creative and innovative ....Read more...

Supervising Social Workers (Placements)

We are looking for Fostering Social Workers for this organisation's Fostering service (Placements) around the Vale of Glamorgan. This is full time position that is hybrid working covering the South Wales area. You must have a Diploma/Degree in Social Work and the right to work in the UK (no VISA sponsorship) About the team This organisation is committed to safeguarding and promoting the welfare of Children and families with a child-centred approach. About you The successful candidate will ideally have post qualification experience in Fostering (recruitment & assessments) whilst having an up-to-date understanding of relevant legislation. Child Protection, Looked after Children, Duty & Assessment, Adoption, Leaving Care experience can be considered. What's on offer? Salary of £36,124 - £39,513 (Grade 8) depending on experience Salaries between £40,476 - £44,711 (Grade 9) depending on experience Car Loan scheme Mileage paid Great pension scheme Relocation package (£8,000)* Mileage covered Hybrid working Training & development opportunities Hours: Full time / Permanent For more information, please contact Jamil Olweny 07587 031 098 / jolweny@charecruitment.com What do you get from working with me? CV enhancement Application form enhancement Access to many jobs in the market One central point of contact Interview preparation assistance Expert consultation Questions answered Offer negotiation ....Read more...

External Affairs Manager

Our client is the Learning and Work Institute, an independent policy and research organisation focused on lifelong learning and better work.They’re focused on the big questions. How do they help more people find work and build careers in a changing jobs market? How do they help people to be active and engaged citizens? How can more adults develop their skills over their lifetime?What’s in it for you? 31 days’ holiday increasing to 33 days after 5 years' service, of which 3 are shutdown days in addition to public holidays.Generous company pension scheme with 8% employer contributionGroup Life Assurance 3*salaryHybrid working (with 40%-60% of your time in the office)Flexible working practicesEmployee Development SchemeRetailer DiscountsEnhanced occupational maternity, adoption, paternity and shared parental payEnhanced occupational sick payEye care schemeEmployee Assistance & Wellbeing ProgrammeGold award in Investors in People About the roleThis role within our external affairs team focuses on securing impact for work through the management and delivery of effective communications, events, campaigns and public affairs work.This varied role involves management of L&W's digital communications, press and media work, stakeholder relations and events throughout the year. The role also involves supporting the delivery of L&W's flagship campaign, Get the Nation Learning, and supporting L&W's public affairs work. The postholder will work closely with the senior management and research and development teams to develop and deliver effective communications and influencing strategies, and to support fundraising through sponsorship of their events and other communications activities. The role involves working with our team in Wales who lead on campaigns and activities in Wales.The ideal candidate will need experience of working in a busy communications role; experience of developing and delivering in-person and online events; a track record of building relationships with internal and external stakeholders at all levels; flexibility and adaptability; excellent project management skills; and an interest in adult learning, employment and skills policy.Duties and Responsibilities Communications - press and media coverageEvents – planning and deliveryCampaigns – delivery and sponsorshipPolicy and public affairsLine manage staff according to organisational need.Undertake any other duties commensurate with the grade and level of responsibility for this post. About youEssential criteria: Excellent communicationProficient in MS Office.Strong social mediaBasic design skills and familiarity with design software, such as Canva.Proficient in the use of CRM, email marketing and website editing software.Strong project management skills.Knowledge of the press and media, and how to secure coverage.Knowledge of, and commitment to, L&W's charitable aims and purpose.Proven experience in a communications role.Experience of designing and managing events.Proven ability to work under pressure, prioritise workloads, negotiate and meet deadlines. Desirable Criteria: Knowledge of the policy-making process and how to influence it.Knowledge of current policy and practice in education, skills, and employment, and associated areas of public policy.Experience of managing successful influencing campaigns.Experience of fundraising, marketing and securing sponsorship to support activities.People management. How to applyWe value equality, diversity and inclusion, and welcome applications from different backgrounds. We are also committed to making reasonable adjustments for candidates who have accessibility requirements.If you possess the experience and attributes above and have a passion to support the delivery of our vision, then you could be the person we are seeking. Applications that include CV and covering letter are welcomed through the link below.The closing date for applications is 10th August 2025 Interviews will be held after the closing date. ....Read more...

Sports Coach Apprentice (Level 2)

We are seeking a passionate Level 2 Sports Coach to join our dedicated team, supporting our delivery of high-quality PE, sports and physical activities. This role is based in Lambeth, Great London. Apprentices must have a reliable commute or plan to relocate before starting the role.  As a Level 2 Community Activator Coach Apprentice, you will play a key role in fostering safe, engaging, creative, and inspiring environments.  Duties to include: Support the delivery of PE lessons Support/lead extra-curricular activities Assist with school games competitions and events Run/organise and support physical activity and engagement a lunch time Support the delivery of holiday camps and activities We are looking to recruit 2 new apprentices to join our growing team for the 2025-26 academic year. The successful candidates will train and develop with Moving Matters, building knowledge and confidence across a range of delivery areas. Our aim is to develop our apprentices into full time coaches within our workforce. The ideal candidate will have a passion for sport and PE, a strong work ethic, willingness to learn and excellent inter-personal skills. We aim to develop our apprentices quickly, so they can take on responsibilities such as leading clubs and PE lessons in school and at camps. Training:The training provider (Aspire Training Solutions) offers a blended learning delivery design which encompasses a range of methods to engage apprentices and offers a rich and exciting programme. Your training programme with them will involve: Level 2 Community Activator Coach Apprenticeship Standard Level 2 Award in Multi-skills Coaching/Development in Sport Sector specific CPD, such as: Supporting the PE curriculum Behaviour Management Practical PE Curriculum Gymnastics Dance Safeguarding/prevention Mental health and wellbeing Functional skills in maths and English (where required) You will receive dedicated study time and a skills coach to support with coursework and assignments Professional recognition: On successful completion of the Standard, all Apprentices will be automatically given CIMSPA (Chartered Institute for the Management of Sport and Physical Activity) at Affiliate Member level Moving Matters allocate a mentor to work with you for the duration of the apprenticeship offering advice, support and guidance on both a work and personal level Training Outcome:Opportunities to progress within the company via increased responsibility and promotions with a clear exit route into full-time delivery-based roles within the organisation. We will support you in your personal and professional development by providing you with the underpinning knowledge, skills and experience for the following: Careers within the Sport Coaching industry Potential further employment with the employer Opportunity for further education Employer Description:Moving Matters is a sports coaching company based in Lambeth, Greater London. Our goal is to get more children, more active, more often and we have a fantastic team of coaches focused on achieveing that ambition. We are looking to recruit 2 new apprentices to join our growing team for the 2025-26 academic year. The successful candidates will train and develop with Moving Matters, building knoweldge and confidence across a range of delivery areas. Our aim is to develop our apprentices into full time coaches within our workforce. We are a young and diverse team, eager to support each other develop and grow. Visit our website or our social media channels, to find out more about our company.Working Hours :- Monday to Friday - Weekend availability - Working hours TBCSkills: Organisation skills,Customer care skills,Team working,Creative,Initiative,Patience,Physical fitness,Working with Children,Positive Role Model ....Read more...

Apprentice Florist

For several years, Morrisons has been investing in our Floristry Apprenticeship Scheme, and we have established strong links with Derby College. We have also introduced Market Street Florists into many of our stores, and we are excited to offer opportunities for Florists to join us. You will be based at a Morrisons store local to you (see possible locations), with regular travel to the East Midlands for one week’s block training (on site at Myton Derby and/or Derby College). When not on block release, you will also train with Derby College one day per week via virtual/distance learning. As a Floristry Apprentice, you will work hands-on and side-by-side with our experienced colleagues, learning the art of creating beautiful floral arrangements for our valued customers. This is an excellent opportunity to gain practical skills and knowledge in Floristry and customer service while working with a supportive team.  Your training will include: There are six phases of the course that are conducted over a period of 12 months. Each phase will have an endpoint assessment, and will cover the following topics: Safe working practices, legal and organisational requirements, use of tools, equipment and materials, workplace cleaning, and health and safety Storage, conditioning, and preparation of materials, stock rotation, and seasonal availability Hand-tied bouquets, gift wrapping, funeral work, wedding work, event/corporate work Floral designs, composition and elements of design, wiring and manipulation techniques, and design classification Understanding customer needs and budget requirements, company policies for payments, pricing, customer service, complaints, returns, and Consumer Law Sales opportunities within retail, marketing, promotions, and social media Organisation and time management, commercial timescales, minimising waste, flexibility, working to deadlines, teamwork, respect, and PPE The course also includes basic health and safety and First Aid training Training:Level 2 Floristry Apprenticeship Standard: This apprenticeship will be completed by working 5 days per week in store with the employer, learning the job role and gaining valuable work experience, and then a block release of 1 week every 4 weeks, attending Derby College to complete coursework/assessments and Myton Derby for specific industry training This course will be delivered over a period of 12-months as well as an approximately 3-month end point assessment period equating to around 15-months Training Outcome:By the end of your apprenticeship, you will: Earn a Diploma in Floristry, LANTRA Accredited Have the potential for permanent employment within Morrisons’ Horticulture department Employer Description:We started as a small market stall in Bradford and have now become the UK's fourth-largest supermarket chain and second-largest fresh food manufacturer. We are proud to serve customers across the UK with just under 500 stores and an online home delivery service. Our 18 manufacturing sites provide the freshest produce, including flowers, fish, vegetables, burgers, and bread, all delivered to our stores via six distribution sites by our 2,000 strong fleet. Our pack house, located in Derby, uses around 4 million flower stems to create 400,000 bouquets of flowers every week. Flowerworld is our dedicated flower facility, where 460 colleagues work in a single-shift operation to provide fresh flowers, roses, and bouquets. During busy seasonal events like Valentine's Day and Christmas, teamwork is crucial. In the run-up to Mother's Day, our production more than triples to 1.3 million bouquets a week!Working Hours :Monday - Sunday, 5 days out of 7 between 08:00 and 15:45 (or equivalent). Hours of work can vary depending on the needs of the business/agreement with store. Exact Rota TBC on starting the role.Skills: Attention to detail,Customer care skills,Can-do attitude,Willing to learn,Able to drive with own car ....Read more...

KUKA – Level 3 – Commercial Technical Sales & Marketing Apprentice

The Commercial Technical Sales & Marketing Apprentices’ responsibility will be to provide all sales & marketing aspects of the products produced by KUKA UK Halesowen Your tasks will consist of: Support Customer Knowledge Review: Compile and assess available information on previous KUKA UK customers and installed equipment worldwide, to fill in any gaps Support Market Research: Research, collect and summarise information on the worldwide market for KUKA UK's main products. Obtain and study outlook from key industry players to forecast likely growth areas and priorities Support definition of key applications and USPs for Emerging Products: Work with KUKA UK Engineering and R&D teams to define USPs for our new products and technologies. Identify and describe key industrial applications and potential customers Support Exploration of Route to Market Pathways: identify and explore RtM pathways and characterise the use and effectiveness of current approaches. Make recommendations for the KUKA UK sales team on future high-potential market opportunities To gain good networking skills via social media platforms, to work collaboratively with other global KUKA Teams To have a good working knowledge of KUKA UK Sales and Marketing tools, methods and processes, including Salesforce, Sales Risk Register, Cost Sheets, F392 Form, Tollgate Product realisation process, especially Gate A & B Have good General Engineering and basic technical knowledge of KUKAs Products and workshop equipment to understand processing, fitting or assembling electrical/electronic features of new and in-service products as required Training:Together with invaluable commercial and practical experience, you’ll gain several academic and vocational qualifications throughout your time with us and Make UK, which are fully paid for, including:  ● Advanced Manufacturing Engineering Practical Foundation Training – in year 1, in 6-week blocks to include 4 weeks at Make UK and 2 weeks in a company Advanced Manufacturing Engineering Workplace Competence Training - in years 2 to 4 in the company Level 3 BTEC Diploma in Advanced Manufacturing Engineering Development Knowledge - in Years 1, 2 & 3 on block release to Make UK In-house training in line with your requirements Further qualifications deemed necessary by your employer On completion of your studies and End Point Assessment (EPA), you will achieve your full apprenticeship certification that will prove competence as a Level 3 Engineering Technician.Training Outcome:Future Prospects: more information about KUKA apprenticeship programmes can be found here: https://www.kuka.com/en-gb/careers/apprenticeships. Your base salary for year two, you will receive a 17.5% increase.Your base salary for year three, you will receive a 30% increase.Employer Description:KUKA AG is an internationally active company with sales of around 3 billion euro. Every day, roughly 13,200 KUKA employees at our headquarters in Augsburg and around the world work to ensure that we remain one of the world’s leading suppliers of intelligent automation solutions. Our international customers come from, among other sectors, the automotive industry and general industry. KUKA offers you everything from a single source: from the individual components to fully automated systems. - Silver Standard Accredited Kitemark Employer - Europe’s biggest Producer of Industrial Robots, Automation and Global Leader in Large Friction Welders - International Travel In the United Kingdom, KUKA operates from two locations in the West Midlands – Wednesbury and Halesowen. Each of these locations represents a KUKA division. In addition to sharing a region, the two locations have one other thing in common: their passion for KUKA as a company and its technological innovationWorking Hours :At company, your core hours will be Mon - Fri 8.30am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

Early Years Educator Level 3 Apprentice - Enderby

At St. George’s Nursery, we’ve been shaping little lives for over 30 years. Our nurseries are built on a foundation of care, dedication, and passion, which is reflected not only in the children we nurture but also in our incredible team. Many of our staff have been with us for 15 years or more, a testament to the supportive and welcoming environment we pride ourselves on creating.We believe in fostering a workplace where every team member feels valued and empowered to grow. Join us and become part of a family that’s passionate about making a positive difference for children, families, and each other every day.As a level 3 early years apprentice you will assist the Nursery Manager in planning, prepare and participate in activities designed to meet the developmental needs of children in the group. Duties will include: Regularly observe children to ascertain which activities are best suited to needs of individual children and the group. Complete all relevant records that are required by the Early Years Foundation Stage and St George’s Nursery To assist the Nursery nurse/officer in planning, preparing, and participating in activities, in the group rooms and outdoors. Also, to provide activities to reflect equal opportunity Assisting the Nursery nurse/officer in implementing and evaluating the early years foundation stage To provide and maintain a happy, caring and stimulating environment Attend training sessions as required Provide a high standard of hygiene - i.e. a clean, healthy and safe environment at all times for all children in the group, and within the Nursery reporting any concerns to a Senior Manager If required, communicate and consult with parents, in a professional manner, about the day to day needs of children in the group; and know when to encourage the parents to talk to Senior Managers Maintain positive relationships with parents of all children in the group / Nursery To actively participate in all aspects of nursery life Adequately communicate to other staff working different hours on all aspects of the days work with children Actively contribute to discussions within the staff team Attend staff meetings as required Be familiar with current legislation relating to the profession and the Nursery e.g. The Children Act, Health & Safety, Special Needs, Equal Opportunities, GDPR etc. Be familiar with all emergency procedures, such as Fire drills Training:Your full role and responsibilities will be set out by your employer. They will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day You will be working towards the Level 3 Early Years Educator apprenticeship standard, which includes: Knowledge, Skills and Behaviours Level 3 Diploma for the Early Years Educator Level 3 Award in Paediatric First Aid or Level 3 Award in Emergency Paediatric First Aid Level 2 Functional Skills in maths and English (if required) This will be delivered by your dedicated training provider, Realise.Training Outcome: Career Progression opportunities Employer Description:St. George’s Nursery School, a family-owned business, started it’s journey in 1994. The founders wanted better quality childcare for their own children than was currently being provided in the Leicester area. They envisioned a nursery that went further than ordinary childcare; a nursery that would set children up for school; a nursery that would develop their educational, social, physical and emotional skills as well as their confidence.Working Hours :Monday to Friday - shifts to be agreed at offer stageSkills: Attention to detail,Communication Skills,Creative,Initiative,Non judgemental,Organisation skills,Patience,Problem solving skills,Team working ....Read more...

Early Years Practitioner Apprentice

1. To provide care and early learning experiences according to children’s needs and stages of development. 2. To participate in a key worker system for children that provides consistency in facilitating children’s physical, emotional, intellectual and social development. 3. To work in partnership with parents/carers, sharing information about children’s progress and encouraging parents and carers to become involved with the EYFS setting. 4. To assist in the implementation of the EYFS framework for all children and liaise with parents and carers in the recording and sharing of information. 5. Manage a wide range of children’s behaviour in a way that promotes their welfare and development. 6. Ensure that the physical needs of children are met and maintain a high level of hygiene and cleanliness in the EYFS setting. 7. Observe all policies and procedures, Ofsted Regulations and Curriculum Guidance. 8. Encourage children and families to play and use outdoor areas. 9. Work as part of the EYFS team and the wider school team, sharing and contributing in the ongoing development of the whole programme. 10. Undertake continuous professional development that is supportive of the post. 11. At all times carry out duties in accordance with Northumberland County Council and Cramlington Village Primary School equal opportunities and in the spirit of anti-discriminatory practice. 12. Undertake any other duties and responsibilities as required, commensurate with the grade of the post. This school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. You are therefore under a duty to use the school’s procedures to report any concerns you may have regarding the safety or well-being of any child or young person.Training:Training will be conducted at Cramlington Village Primary School, working towards a Level 5 Early Years Lead Practitioner apprenticeship standard. This will include Functional Skills if required.Training Outcome:At the end of the apprenticeship there could be a possibility of a full-time role for the right candidate.Employer Description:We are a 3-11 Primary School with approximately 170 pupils on roll, proudly serving a fantastic community in Cramlington, Northumberland. We have a dedicated teaching team and are very proud of how together, with our pupils, parents, staff and governors, we are a community of learners that grow and flourish together. Our caring and supportive ethos is designed with our children and families at the heart and centre of everything we do. We have a dedicated teaching team and are very proud of how together, with our pupils, parents, staff and governors, we are a community of learners that grow and flourish together. Our caring and supportive ethos is designed with our children and families at the heart and centre of everything we do. It is our belief that all children can succeed, and we are relentlessly focussed on enabling our children to achieve academically, as well as celebrating personal success. We aspire for our children to leave us as learners who look at the wider world with the confidence and knowledge that they can make a difference, and that they matter. Our curriculum, outdoor provision and teaching is personalised to meet the needs of our pupils. We are a fully inclusive school and welcome families from all backgrounds. We are proud of the support we offer for children with special educational needs and their families. We work closely with external agencies to ensure the best possible support is in place. Working Hours :Monday 8.00-4.00, Tuesday 8.00-4.00, Wednesday 8.00-5.15, Thursday 8.00-4.00, Friday 8.00-2.15Skills: Attention to detail,Communication skills,Creative,Initiative,IT Skills,Logical,Organisation skills,Patience,Problem solving skills,Team working ....Read more...

Field Service Technician

Field Service Engineer   Hourly rate £13.00 ph                               Based at:  Wallasey Service Centre CH44 7HX – full UK driving licenceFull Time - Hours – 8:00 – 17:00 Mon-FriWe are currently looking for Field Service Engineers to join the team within our Wallasey Service Centre, covering contracts being delivered in the following areas: Wirral, Wigan, Chester, Ellesmere Port, Liverpool, South Sefton & Southport and Formby and we welcome applications from people who reside in these areas.  As a healthcare equipment provider, Ross Care, work in partnership with the NHS to supply the necessary equipment and aids to support people in their day-to-day life.Job purpose:To enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering, collecting, repairing, and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis.Key Responsibilities: Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible.Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.Ensure any PPE supplied for use in carrying out your duties is used as instructed.Once fully trained undertake out of hours responsibility when rostered.Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.ensure the vehicle safety check and the van check sheet are done each weekMaintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered.Prioritise and organise your workload, referring to Line Manager as and when appropriateBe responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.Agree to undertake all training offered that is necessary to maintain the skills required for this role. Qualifications: Full UK driving licenceSuccessful enhanced DBS checkGeneral workshop knowledgeBasic electrical knowledge including 12v/24v D.C. systemsAble to move and handle loads and equipment safelyExperience of face-to-face customer contact.Previous delivery driver experienceAn awareness and understanding of people with disabilitiesFlexible approach to working conditions and working environment change.Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographsGood written and verbal communication skills.Ability to relay clear instructions to clients.Awareness of hand-held scanners. Physical demands of the job: Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingworking in confined workspace if the job necessitates (installing equipment in small toilet areas or bathrooms)Use of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service teamCommitting to being available for short notice overtime necessitated by emergency response requirementsResponsibility of out of hour’s duties. Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatmentEqual Opportunities:Ross Care will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on the grounds of sex, marital status, disability, religion, creed, colour, race, nationality, ethnic origins or social background, or are disadvantaged by conditions or requirements that cannot be shown to be justifiable.Please apply for the Field Service Engineer role with your updated CV. PLEASE NOTE THIS ROLE HAS PREVIOUSLY BEEN ADVERTISED.  PLEASE DO NOT APPLY AGAIN AS YOUR DETAILS HAVE ALREADY BEEN CONSIDERED.  INDHS  ....Read more...

Apprentice Customer Service Advisor

Main duties the apprentice will learn: Deliver a high-quality service to all visitors at the Student Living Hub Respond promptly and effectively to customer enquiries across all channels (in-person, email, telephone, and social media) concerning a full range of accommodation issues Advise students on appropriate housing options, including University, Partner, and private sector accommodation Provide updates to the wider team on Key Performance Indicators (KPIs) and trends related to customer enquiries Manage the accommodation transfer process and requests for early release from accommodation Handle complaints confidently and efficiently, escalating issues to the relevant manager when necessary Update the student record database, StarRez, ensuring records are current and all correspondence is logged accurately and professionally Monitor knowledge bases and University websites to ensure their relevance, accuracy, and support a quality user journey Ensure clear communication and effective information sharing with other Student Living departments and across the University Maintain up-to-date knowledge of private accommodation options across Birmingham (training will be provided) Generate references for students moving into the private sector Adhere to General Data Protection Regulations (GDPR), IT, Health and Safety, and financial policies, and other relevant legislation at all times, handling sensitive and confidential information professionally Undertake any other duties commensurate with the grade of the post as required You will be expected to engage fully with the University of Birmingham apprenticeship scheme, attending mandatory group days and contributing to the successful promotion of the scheme by representing your department in a positive manner Training: Customer Service Practitioner Level 2 Apprenticeship Standard Training Outcome:On completion of this apprenticeship, you may be able to progress into one of the following roles: Customer Service Advisor Administrator Team Leader Employer Description:A world top 100 university and part of the prestigious Russell Group, the University of Birmingham makes important things happen. Delivering groundbreaking research and excellent research led teaching. People are at the heart of what we are and do. The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success. We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University. We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work. Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries. The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum, and botanical gardens.Working Hours :Hours of work will be flexible and as required to meet the demands of a business that can have a changeable pattern across the year, including evening and weekend work as required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

Level 3 Teaching Assistant Apprentice

Develop, maintain and apply knowledge and understanding of pupils’ general and specific learning needs. To ensure that support is given to them at an appropriate level, learning support is delivered individually and in groups through a range of tasks, mainly: Supporting and directing literacy and numeracy tasks, clarifying and explaining instructions Focus support in areas needing improvement, both academic and social Work with and support pupils to ensure they are able to use ICT and other specialist equipment to enhance their learning Motivate and encourage pupils to concentrate on and fulfil the tasks set Undertake learning activities with pupils of varying abilities to ensure differentiation and access to the curriculum Seek to ensure the promotion and reinforcement of pupils’ self-esteem, appropriate levels of effort and behaviour and to guide pupils to become independent learners Contribute to the assessment of pupils’ learning, in particular with regard to Literacy, Numeracy, Science and ICT skills Contribute to the implementation of the National and/or Foundation Curriculum and specific individual pupil targets Assist teaching staff in the development of learning strategies, with the provision of teaching and learning resources and in the preparation and maintenance of a safe, secure and suitable learning environment Assist in the development, monitoring and evaluation of programmes of work To upkeep data files, catalogue resources, maintain inventories, photocopy and use I.T. systems for administration and educational purposes Contribute to and assist in the development and monitoring of systems for review and recording of pupils’ progress Assist in the preparation for educational visits, and where appropriate accompany students Attend and contribute to school staff meetings and in-service training events, within contracted hours or outside normal hours by agreement To provide care and supervision of pupils within the classroom, within the school and outside of the school Supervise pupils using cloakrooms, showers and toilet facilities Supervise pupils in playgrounds and when entering and leaving using school transport Assist in the supervision of Standard Assessment Tasks and tests/assessments as directed Escort pupils to parental transport as necessary Assist pupils eating, in a controlled environment To assume sole supervision of whole classes for short periods in the absence of the teacher, but only when it is essential for the teacher to leave a class, such as in emergency-type situations. This would not be expected in the case of inexperienced TA’s Under the direction of teaching staff and, where appropriate, to assist in the development of Individual Education Plans for pupils with special educational needs To undertake a key worker role when required To work with pupil groups, using a range of strategies to gain acceptance and inclusion of pupils with special educational needs This role may be closed early if a sufficient number of applications are received.Training:Teaching Assistant Level 3 Apprenticeship Standard: This is a workbased apprenticeship that includes time away from working for specialist training You’ll study to gain professional knowledge and skills Training plan to be finalised Training Outcome: Upon successful completion of the apprenticeship there maybe an opportunity to further employment within the company Employer Description:At Westfield you will find a friendly, caring and purposeful environment where relationships are built on mutual respect and where all families from the local and wider community are welcomed. Our school motto is “Learning for Life” as we all believe that instilling a love of learning and developing different learning skills is vital in preparing children for their future lives. We want our children to leave Westfield as confident and highly motivated independent learners who are caring and positive citizens.Working Hours :Shifts to be between the hours of 8.30am - 3.00pm. Term Time only. Days to be confirmed.Skills: Communication skills,Organisation skills,Team working,Creative,Initiative,Non judgemental,Patience,Reliable,Punctual,Enthusiastic ....Read more...

Accounts Assistant apprentice

Financial Administrative Services Working as part of a team responsible for providing generalist financial administration support to all departments within BCUSU To check and accurately process purchase, sales and remittance paperwork including the posting of these items onto the computerised accounts system and prepare any associated statements or reports To accurately process payments to suppliers and contractors To be responsible for credit control ensuring all monies are received within given time periods and are recorded accurately, referring non-payers to the relevant departmental manager and Finance & People Manager in line with procedure To reconcile orders with invoices, following up anomalies with budget holders and suppliers Supporting the Member Services Team to ensure accuracy of financial systems used in the everyday processing of information within the commercial Monitoring of Financial Procedures: To ensure budget holders/users of financial systems are following procedures laid out in the financial bylaws and financial regulations, where anomalies or queries are identified approach the budget holder/user to solve or satisfy the query. Where queries are more involved or where non-conformity of financial procedures has been identified escalate the issue to the Finance & People Manager Working with and regularly reporting to the Finance & People Manager to ensure that all financial processes across the organisation are being progressed within a timely manner and to meet month end deadlines Analysis of Data to Support Budget Holders & Others: To liaise with Budget Holders regarding discrepancies and queries in relation to their budgets Providing information either in the form of a spreadsheet or report as requested by the Budget Holder Provide analysis as requested by the Union’s Auditors during year end process General Duties: Uphold and demonstrate the values and expected staff behaviours of BCUSU in working towards achieving the BCUSU vision Committed to working as part of a team, and in collaboration with the wider BCUSU staff team, to support the delivery of BCUSU Strategy 2024+ Ensure compliance with all BCUSU policies and procedures, including but not limited to health & safety, GDPR, financial and HR Complete all mandatory training and any other training and supervision sessions identified as beneficial to the job role or post holder when required Promote the BCUSU equality, diversity & inclusion, wellbeing and sustainability agendas, embedding principles within all relevant aspects of the role to ensure BCUSU’s aspirations to be socially responsible and supportive Make decisions within the defined level of responsibility Effectively communicate with university staff, students and relevant external stakeholders Undertake other duties that may be assigned by the employer, as might reasonably be expected within the grade of the post Training: Accounts or Finance Assistant Level 2 Apprenticeship Standard Training Outcome: While a full-time position with the company after completing the apprenticeship isn’t guaranteed, you’ll gain a broad set of transferable skills and valuable experience within a supportive team environment This will place you in a strong position to pursue further career opportunities, either within the company or elsewhere in the industry Employer Description:Birmingham City Students’ Union (BCUSU) is your student-led union—here from day one to enrich every part of university experience. As an independent charity working alongside Birmingham City University (BCU), we exist to advocate for all students and enhance your academic, social, and personal journey. BCUSU is an equal opportunity employer that is committed to diversity and inclusion in the workplace.Working Hours :Total hours per week will be 35 including training at college. Agile Working Policy: Flexi-time allows employees to set their own start and finish times, with line manager approval, provided they work core hours 11am–2pm and meet business needs.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...