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Technical Sales Advisor - Heating Products

Technical Sales Advisor - Heating ProductsSalary £25,000 to £34,000 basic + benefits (depending on experience)Home Based – must live in Yorkshire (for occasional meetings and training)Monday to Friday, between the hours of 9:00am to 5:30pmAbout the CompanyOur client is a small, friendly, home-based team with global ambition, based in Huddersfield. They are recognised as a market-leading supplier of saunas, steam rooms, and a wide range of wellness and heating-related products for both domestic and commercial use.Following a period of strong growth, their aim is to become a leading online supplier within the health, wellness and leisure sector.The RoleThis role would suit someone with a background in heating, plumbing, renewables or technical product sales support (for example a heating engineer, or someone who has supported customers with technical products).This is a product-focused role, supporting customers purchasing physical heating and wellness products – not IT or software support.You will be advising customers on product suitability, specifications and basic setup, as well as supporting the sales process from enquiry through to order completion.Key Responsibilities Managing incoming customer enquiries via phone and emailAdvising customers on product suitability, specifications and basic setupPromoting and selling the company’s range of heating and wellness productsIdentifying the right products for customer needs and upselling where appropriateProcessing customer orders accuratelyMaintaining CRM systems and managing sales pipelinesSupporting general sales administrationAssisting with improving and optimising product ranges onlineAdding and maintaining products on the website (Magento), including descriptions, images and pricingLiaising with warehouses and shipping providers to manage deliveries, including international shipmentsChecking supplier invoices and identifying discrepanciesManaging stock levels and placing orders with manufacturersMonitoring competitor pricing and market trendsSupporting website content including blogs and product information About You Experience in a technical sales support, internal sales or product advisory roleBackground in heating, plumbing, renewables or similar technical products (preferred)Experience supporting customers purchasing physical products rather than servicesConfident advising on product specifications and suitabilityStrong customer service and communication skillsOrganised, proactive and able to work independentlyComfortable working in a home-based environmentHigh attention to detail and strong administrative skillsGood level of numeracy and written EnglishConfident using Microsoft Outlook and ExcelExperience with CRM/ERP systemsExperience managing website content (Magento or similar platforms desirable) Additional Requirements Dedicated home office space with reliable broadband and minimal background noisePrevious experience working from home is advantageousA stable work history, with the majority of roles lasting 2+ years Screening QuestionsPlease ensure your CV demonstrates: Longevity in previous roles (typically 2+ years)Experience working from homeUse of CRM systems and managing sales pipelinesExperience adding products to websites and managing product listingsUnderstanding of pricing and marginsExperience optimising product ranges onlineExposure to online marketplaces (e.g. eBay, Amazon, Linnworks)Proficiency in Microsoft Outlook and Excel Additional InformationDue to the financial nature of the role, references and background checks will be required in line with GDPR and insurance requirements.This role has previously been advertised. Please do not reapply if you have already been considered.   INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...

Logistics Transport Planner

Logistics Transport PlannerHull (Head Office)Full-time, permanentMonday to Friday: 7:00am to 4:00pm1 in 3 Saturdays: 8:00am to 12:00pmFlexibility required, including occasional out-of-hours supportSalary: £35,000 to £40,000 depending on experienceWe are looking for a confident and organised Logistics Transport Planner to join our Hull operations team. This is a central, fast-paced role, coordinating transport around vessel schedules and time-critical deliveries.You will manage daily transport activity, handle live operational issues, and ensure deliveries are on time and in full, making quick, practical decisions as things change.The Role Plan and oversee daily transport operations in line with vessel schedules, customer needs and business priorities. You will manage live activity, respond to changes, and work closely with internal teams to keep operations running efficiently and support wider planning.Key ResponsibilitiesTransport Planning & Coordination Plan and allocate vehicles and drivers to meet delivery schedules and customer requirementsCoordinate transport activity around vessel schedules and port operationsOptimise routes to improve efficiency and control costsMonitor live operations and deal with issues as they ariseWork closely with warehouse, sales and customer teams to ensure smooth delivery of goods Compliance & Regulation Ensure all activity is in line with DVSA regulations and Operator Licence requirementsMonitor drivers’ hours and working time in line with legislationSupport audits and ensure documentation is always up to date Driver & Vehicle Management Brief drivers on daily schedules and ensure clear communication at all timesMaintain accurate driver records including licences and trainingEnsure all vehicles are compliant and documentation is current Reporting & Continuous Improvement Track and report on KPIs such as on-time delivery, utilisation and fuel usageIdentify areas for improvement and look at ways to make operations more efficientSupport incident reporting and investigations where needed About YouYou will be comfortable working in a busy, fast-moving environment and making decisions in real time.Essential Around 3 years’ experience in transport planning or logistics coordinationStrong knowledge of DVSA, O-Licence and drivers’ hours regulationsExperience in fast-paced or time-critical environmentsConfident decision-making and problem-solvingWell organised with strong prioritisation skillsGood communication with drivers, teams and customersCompetent with transport systems and Microsoft Office Desirable Experience in shipping, ports or vessel-based logisticsExposure to time-critical or just-in-time deliveryUnderstanding of route optimisation and cost controlExperience with KPIs such as OTIF and utilisationFamiliarity with telematics or tracking systemsStrong Excel skills The Person Takes ownership and is hands-onStays calm under pressurePractical and solutions-focusedCommercially awareFlexible and willing to go the extra mileBuilds strong working relationships What to ExpectThis is a key role within the business and someone who joins will quickly become central to how operations run.In the first few months, you will be expected to: Get a full understanding of the business and how operations are plannedLearn the different ports, processes and constraints involvedBuild confidence in running daily transport activity independentlyTake ownership of planning and contribute to weekly operational planning meetings Longer term, the aim is for you to run this function confidently and help drive improvements across transport operations.Why Join Be part of a business where this role genuinely mattersWork in a fast-paced environment where no two days are the sameOpportunity to shape and improve how transport operations runJoin a team that values practical thinking and getting things done     INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...