Telecoms Project Engineer – Cisco | Nokia SAR-H | Nokia NFM-P | WAN | LAN | MPLS | R&S
Glasgow, Central Belt, Scotland | Field-Based | Utility Telecoms Infrastructure | Project Delivery
Overview:
@mecscomms is recruiting for a contract Telecoms Project Engineer to support critical utility, energy, power & telecommunications network infrastructure across Scotland.
The role will plan, coordinate & deliver technically complex projects responsible for technical planning, diagrams, documentation, implementation, installation, commissioning & successful handover of projects spanning IP networking, transmission infrastructure & operational telecom environments.
The successful candidate will combine strong technical networking expertise with excellent project delivery capability, enabling them to confidently engage with customers, undertake technical site surveys, coordinate field engineers & ensure projects are delivered safely, efficiently & to the highest standards. Technical excellence, customer engagement & successful project delivery are fundamental to success in this role.
Role: Project Engineer / Telecoms Project Engineer / Network Project Engineer
Key Skills: Telecoms Networks, IP Networking, Cisco, Nokia SAR-H, Nokia NFM-P, Routing & Switching, WAN, LAN, MPLS, Utility Telecommunications, Network Infrastructure, Installation, Commissioning, Technical Project Delivery, Site Surveys, Network Documentation, Technical Documentation, As-Built Documentation, Visio, RAMS, POWRA, Network Troubleshooting, Utilities, Electricity, Power Networks, Critical National Infrastructure (CNI).
Location: Scotland - Field-Based Role Covering sites across Glasgow, Edinburgh, Central Belt, Aberdeen, Dundee, Paisley, Hamilton, Motherwell, East Kilbride, Cumbernauld, Falkirk, Stirling, Livingston.
Type: Temporary, Contract, Full-Time
Status: Contract for services. Outside IR35
Duration: 12 months minimum
Hours: Monday-Friday with flexibility to support occasional out-of-hours projects
Purpose: Provide technical leadership & engineering expertise throughout the project lifecycle, supporting successful planning, survey, scope of works, project briefs, installation, commissioning, documentation & handover etc. whilst ensuring compliance with contractual obligations, technical standards, health & safety legislation & customer expectations.
Technology Stack:
• Cisco Routing & Switching
• Nokia SAR-H Platforms
• Nokia NFM-P
• WAN / LAN
• MPLS
• IP Networking
• Routing & Switching
• Firewalls
• High Voltage Utility Infrastructure
• Transmission Networks
• XTran Technologies
• Microsoft Visio
• Technical Documentation
• Network As-Built Documentation
• RAMS & POWRA
Core Activity:
• Support Project Managers in planning, coordinating & delivering multiple concurrent projects
• Conduct site surveys, scope of works, diagram & provide engineering recommendations for implementation.
• Install, configure, commission & test IP networking & telecom equipment
• Produce quality documentation, including network diagrams, handovers, asset records etc.
• Coordinate activity with Field Engineers & customer stakeholders
• Represent the engineering team in customer meetings & support complex fault investigations
• Ensure compliance with technical specifications, project governance & health & safety standards
• Drive continuous improvement in project delivery, engineering quality & operational performance
Responsibilities:
• Deliver compliant telecom projects from initial site survey to commissioning & handover
• Support Project Managers with planning, scheduling, & project implementation.
• Conduct site surveys, feasibility assessments & engineering reviews to validate project plans
• Install, configure & commission Cisco routing platforms & Nokia telecom infrastructure.
• Configure IP network technologies, including routers, switches & firewalls
• Produce accurate documentation, including network diagrams, configuration records, RAMS, POWRA & handover packs
• Provide technical leadership & guidance to Field Engineers during deployment & testing
• Act as the primary technical interface in customer meetings, workshops & project reviews
• Investigate complex faults, perform root cause analysis & deliver engineering solutions
• Ensure full compliance with project specifications, technical standards, & H&S legislation
• Monitor progress, identify technical risks & proactively escalate issues to management
• Drive continuous improvement to enhance engineering processes, standards & delivery performance
Deliverables:
• Deliver projects on time, within scope, budget & quality milestones
• Delivery against operational SLAs & quality standards
• High-quality documentation, network diagrams, configuration records, & handover packs
• Site surveys, engineering assessments & implementation plans
• Deploy fully tested infrastructure that meets customer specifications & acceptance criteria
• Maintain accurate asset records & as-built documentation
• Ensure safe engineering delivery compliant with RAMS, POWRA & H&S legislation
• Resolve implementation challenges while minimizing operational risk & service disruption
• Meet contractual obligations, engineering standards & customer expectations
• Drive continuous improvement to enhance engineering quality & project performance
Working Environment:
• Field-Based Project Engineering Role
• Utility & Telecoms Infrastructure Environment
• High Voltage Substation Environments (11kV – 400kV)
• Customer Sites Throughout Scotland
• Office, Site & Remote Working
Candidate Profile:
Candidates should possess strong hands-on Project Engineer experience with a track record of delivering complex infrastructure projects within utility, critical infrastructure, or enterprise networking environments. You will combine technical delivery, customer-facing, project planning & project delivery skills. Your experience is likely to include some of the following:
Essential:
• Proven telecoms field engineering experience
• Installation, commissioning & maintenance expertise
• Strong Cisco & or Nokia (previously Alcatel-Lucent) networking
• LAN & WAN
• XTran MPLS or MPLS-TP (transport profile)
• Routing, switching & IP networking experience
• Project planning, validation, scheduling & implementation
• Producing scope of works, site surveys, installation diagrams, work packs, feasibility reviews
• Strong understanding of assure & maintenance activities
• Full UK Driving Licence
Desirable:
• Utilities, power, telecommunications or Critical National Infrastructure
• Firewall technologies & network security
• Power Authorisations (5th Edition)
• NRSWA, EUSR or IOSH certification
• Emergency First Aid
• RAMS & POWRA documentation
• High Voltage Substation environments
Key Traits:
• Technically minded with excellent problem-solving ability
• Organised & capable of managing multiple project priorities
• Strong communication & stakeholder engagement
• Collaborative team player with confidence to lead
• Attention to detail & commitment to quality
• Excellent Health & Safety awareness
• Customer-focused & committed to continuous improvement
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
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Warehouse & Logistics Manager Competitive salary based on experienceFull Time, PermanentKnaresborough (HG5)
Do you enjoy taking ownership and making things happen?Are you highly organised with a strong focus on delivering excellent customer service?
If this sounds like you, we’d love to hear from you. This is a fantastic opportunity to join an established and respected PCB specialist at an exciting time of growth.Fineline VAR is the UK subsidiary of Fineline Global, one of the world’s leading suppliers of printed circuit boards. As our business continues to grow, we’re looking for a proactive Warehouse & Logistics Manager who takes pride in delivering excellent service and building strong working relationships with our clients, suppliers and delivery partners.Customer service is at the heart of everything we do. Based at our warehouse in Knaresborough (HG5), you’ll play a key role in supporting our customers while overseeing logistics services including warehousing, distribution, customs and shipping.General Job DescriptionThe role of the Warehouse & Logistics Manager is to ensure that all logistics, expediting and warehouse needs are met for our customers, including administration and hands-on work within the warehouse when required. This role is customer-driven. Attention to detail, the ability to work to deadlines, and a positive, practical attitude are essential.The role will involve:
Producing delivery notes.Ensuring picking lists are fulfilled accurately when an order is placed.Arranging appropriate shipments with couriers and customers.Booking customer deliveries.Registering shipments accurately.Monitoring and tracking shipments.Supporting the warehouse team as required to ensure deadlines are met, including picking, packing, forklift driving and unloading.Proactively managing shipments and providing customer updates where needed.Responding to customer communications by email and telephone.Supporting coordination with end customers regarding onward logistics and delivery paperwork requirements.Working with account managers to meet customer needs and expectations.Coordinating logistics, both inbound and outbound.Maintaining internal systems and inventory accuracy, ensuring updates are made regularly.Undertaking any other reasonable duties in line with capabilities and the needs of the company and its clients.
Work Experience Requirements
Customer service focused.Computer literate.Knowledge and experience of logistics/transportation (desirable).Knowledge and experience of working within a distribution warehouse and its associated management systems (desirable).Forklift training will be provided; a forklift VNA licence is an advantage.
Education Requirements:O’Level / GCSE minimum (or equivalent). INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
An exciting opportunity for a Software Engineer to join a growing team developing marine-based systems used in complex, real-world environments. This role focuses on User Interface design and development, contributing to high-integrity, mission-critical software solutions that make a real impact.
As a Software Engineer, youll work across the full engineering lifecycle, from design and prototyping to delivery and support, as part of a multidisciplinary team building next-generation maritime technology.
What youll be doing as a Software Engineer
- Designing and developing high-quality software for marine-based applications
- Creating and refining user interfaces with a strong focus on usability and performance
- Supporting testing, integration and delivery of software solutions
- Collaborating with hardware and systems engineers to deliver cohesive, safe, and secure solutions
- Providing mentorship and technical guidance to junior team members
What youll bring as a Software Engineer
- Proven experience in software delivery using Java
- Strong understanding of software engineering principles, tools, and lifecycle processes
- Experience with UI/UX design, JavaFX, and UML design (Enterprise Architect experience a plus)
- Strong communication skills with the ability to engage users and stakeholders
- A proactive, team-oriented approach and commitment to high-quality outcomes
Desirable experience for the Software Engineer
- Java build systems (Maven) and version control (Git)
- Atlassian toolset (Jira, Bitbucket, Confluence)
- Database interfacing and service/subscriber architectures
- DevOps tools (Jenkins, SonarQube, Artifactory)
Why apply?
- Hybrid and flexible working arrangements (full-time, part-time, or condensed hours)
- Excellent development and progression opportunities
- Collaborative and supportive engineering culture
- Competitive salary and benefits
Security Clearance: Applicants must be eligible to obtain UK Security Clearance (SC).
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Service, maintain and repair compact construction equipment
Carry out inspections, diagnostics and routine maintenance
Prepare machinery for hire and customer delivery
Support the parts and service teams with day‑to‑day operations
Work safely and professionally in a busy depot environment
Training Outcome:Excellent long‑term career opportunities within CBL.Employer Description:CBL is the leading, privately owned compact equipment specialist in Southern Britain, supplying sales, servicing, hire and parts for market leading brands. With a strong reputation for quality, expertise and customer service, we support a wide range of industries including construction, utilities, landscaping and local authoritiesWorking Hours :Monday - Friday 8.00am - 5.00pm.Skills: Communication skills,Attention to detail,Team working,Enthusiastic, reliable....Read more...
An excellent opportunity has arisen for a Care Manager to join a care provider offering tailored supported living services for adults with learning disabilities, autism, mental health needs, and complex support requirements.
As a Care Manager, you will oversee the delivery of supported living services, ensuring high standards of care, compliance, and operational performance.
This role offers a salary range of £38,000 - £42,000 benefits.
You will be responsible for:
* Managing the day-to-day operation of supported living services.
* Ensuring individuals receive safe, effective, and person-centred support in line with their care plans.
* Leading and supporting care teams to maintain high-quality service delivery.
* Assisting with staff scheduling and rota management to ensure appropriate service coverage.
* Monitoring compliance with relevant regulations, legislation, and internal policies.
* Investigating incidents, complaints, and safeguarding matters, implementing corrective actions and learning outcomes where required.
* Supporting service growth by responding to enquiries and assisting with the mobilisation of new care packages.
* Building a positive culture focused on dignity, respect, safety, and continuous improvement.
* Working across different service locations as required to support operational needs and professional development.
What we are looking for:
* Previously worked as a Care Manager, Home Manager, Homecare manager, Care Service Manager, Supported Living Manager or in a similar role.
* Have 3-5 years of experience in a leadership position within the health and social care sector.
* NVQ Level 5 in Health and Social Care, or an equivalent qualification.
* Experience working across multiple boroughs, services, or community settings.
* Sound understanding of CQC requirements, safeguarding practices, and regulatory compliance.
* Ability to develop and maintain positive relationships with service users, families, healthcare professionals, and commissioning teams.
* Full UK driving licence and access to a vehicle.
Whats on offer:
* Competitive salary.
* Ongoing training and professional development opportunities.
* Supportive and collaborative working environment.
* Clear opportunities for career progression within a growing organisation.
* The chance to make a positive impact on the lives of vulnerable individuals and their families.
This is an excellent opportunity for a Care Manager to join a forward-thinking care provider and take the next step in your management career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Delivery Consultant – Engineering Recruitment
WatfordCompetitive salary + commission
Want to build a career in recruitment without jumping straight into a full 360 sales role?
We’re looking for a Delivery Consultant to join Synergi Search & Select in Watford.
You’ll be speaking with engineers across the UK, understanding what they want from their next move and matching them with roles across manufacturing, food, FMCG, automation and industrial businesses.
This is a people-focused role. You’ll build relationships, create an excellent candidate experience and work closely with our internal delivery team to help fill live vacancies.
What you’ll be doing
Speaking with engineering and technical candidatesSourcing candidates through job boards, LinkedIn and our databaseBuilding long-term relationships with engineersKeeping candidates updated throughout the processWriting clear candidate summaries for the teamWorking with our consultants and delivery team on live rolesSpotting leads and market information through candidate conversations
What we’re looking for
You might already have recruitment experience, or you may come from sales, customer service, resourcing or account management.
What matters most is that you’re confident speaking to people, organised, curious and motivated to do well.
What’s on offer
Competitive salaryCommissionTraining from experienced recruitersEstablished clients and candidates to work withModern Watford officesFree parkingGood recruitment tools and technologyClear progression
At Synergi, we recruit engineers for businesses across the manufacturing, food, FMCG, automation and industrial sectors.
We care about honest conversations, strong relationships and doing recruitment properly.
If you’re looking for a role where you can learn, earn and build a proper career in recruitment, we’d be happy to speak with you.....Read more...
North West Housing Services is a purpose-led co-operative based in Liverpool, operating across the North West of England. We are a leading provider of housing management, maintenance, property investment, and financial services to housing co-operatives, small housing associations, and leaseholders.We are looking for a dynamic, enthusiastic, and customer-focused person to be part of our team based in our Devonshire Road office in Liverpool. This is a full-time, permanent post.
What We Offer
30 days' annual leave, flat-rate performance bonusEnhanced pension contributions, Employee health coverFlexible and hybrid working
Reporting to the Team Leader – Property Operations, you will be responsible for the provision of our repair line, reception, and administration services to North West Housing Services (NWHS) members. You will also support the Property Services Team and ensure the effective delivery of administration services to NWHS members and their tenants.This is a challenging and demanding role offering an excellent opportunity to join an established, hardworking team, dedicated to providing high-quality services to our member organisations. We are looking for a person who can apply a flexible approach to a variety of tasks, with a positive outlook. Strong organisational skills and an excellent understanding of the importance of a customer-focused approach are key to this role.Essential Requirements
Experience of front-line service delivery in a customer-focused organisationGood standard of general educationExcellent written, oral communication, organisational and interpersonal skillsStrong listening and decision-making skillsThe ability to work as part of a team, but also be able to use your own initiative and prioritise workloads to meet targets and deadlinesExcellent customer care skillsExcellent IT skillsThe ability to build and foster effective relationships with customers, contractors, colleagues, members, and their tenants.A commitment to high standards of service delivery
We are a learning organisation and will support staff undertaking relevant professional qualifications.How to ApplyPlease submit an up-to-date CV and covering letter (max 2 pages) outlining your suitability for the role to the link provided by 12.00 noon on Friday 17 July 2026. ....Read more...
£29,000-£30,000 per year | Monday to Friday | 08:00-16:30Location: Easily accessible from Wakefield, Leeds, Dewsbury and MirfieldAre you an experienced Logistics Supervisor or Goods In and Dispatch Coordinator who thrives in a fast-paced environment? Do you enjoy coordinating deliveries, managing Goods In, solving operational challenges, and keeping yard operations running smoothly?As Logistics Supervisor, you will oversee the smooth day-to-day running of a busy manufacturing plant operation. You'll coordinate transport activities, maintain compliance standards, and help drive operational excellence across logistics, production and distribution functions.This is a permanent full time role with a major UK manufacturer that can offer fantastic career progression and development opportunities.Logistics Supervisor Responsibilities:
Managing and organising the loading team daily schedules, booking in drivers and providing delivery information.
Manage goods-in receipting
Optimise transportation of products by planning and scheduling deliveries
Provide information on delivery scheduling to customers and internal customer service teams.
Lead the quarterly stock take of finished goods.
Managing customer queries and supporting operational systems
Proactively support the one-team mentality approach with the Customer Service team, other commercial support functions & production.
We would love to hear from those with:• Logistics / Goods In / Production / Customer Service Experience • Strong understanding of route planning, logistics processes, and depot administration • Experience using ERP such as JDE and Microsoft Office • Excellent organisational and communication skills • The ability to work independently and adapt to changing operational priorities • A sound understanding of compliance, Health & Safety, and performance monitoringIf you are an organised individual with a passion for logistics and production operations, then please apply for this exciting opportunity, or call Dan on 01484 645269 to discuss this opportunity further.....Read more...
To undertake any bookings or clerical duties within the office environment.
Managing bookings requests.
Taking bookings from customers and booking interpreters via email and phone.
Quoting for customers and negotiating rates with interpreters.
Working with Senior Management to grow and develop the bookings department.
Cultivate and maintain relationships with customers, understanding their language service needs and positioning our services to meet them.
Following up with interpreters to ensure effective delivery.
Acting as a point of contact for interpreters and customers, recording issues and achievements.
Accurately disseminating information and sharing appropriately.
Ensuring daily, weekly and monthly deadlines are met.
Ensuring jobs are not left open for longer than necessary.
Reporting issues that may lead to quality and delivery to management.
Any other tasks as relevant.
Training Outcome:To be discussed on completion of apprenticeship.Employer Description:Translate UK Ltd. was founded in 2006 to provide translation and interpreting services to businesses across the North of England. Since then, we have successfully grown and have expanded to work with clients in both the public and private sectors throughout the UK. We provide translation and interpreting services in and out of all major languages and we specialise in providing our services in even the most obscure languages. We are a family business at heart. Each of our clients, linguists and staff members is important to us, and we’re proud of the community we’ve built here. Our team is passionate about people, and we provide a service which shows how much we care and upholds each of our core values: equality, integrity and excellence.Working Hours :Monday – Friday between 08.45-17.30.Skills: Communication skills,IT skills,Number skills,Work on own initiative,Understanding of cultures,Good work ethic,Ability to set targets,Fast pace environment working,Written / Verbal skills,Time management skills,Manage priorities,Positive,Flexible,Proactive,Excellent Customer Service....Read more...
To work with colleagues to develop knowledge to provide internal and external customers with high standards of service relating to all aspects of Revenues valuation and billing
To support the Revenues & Benefits Systems Admin Team with administrative tasks, data entry and income management using accuracy and attention to detail
To develop knowledge of aspects of Benefits and Debt Recovery affecting Revenues, gaining and developing an understanding of business processes and the ‘hands on’ approach ofexcellent service delivery
To develop knowledge of the council’s internal departments and external agencies to develop awareness of the importance of good working relationships and enable effective signposting forcustomers
To develop customer service skills to a high level, adapting to different situations and communication methods and understand when appropriate to refer to a Team Leader
To work with colleagues to develop critical thinking and questioning skills to identify issues, problem solve and meet customers’ needs
To develop the required skills and knowledge to make follow up calls and issue written communications where necessary
To comply with Information Security and Data Protection policy and principles
To undertake any other tasks as agreed with the Revenues Team Leader
Operate according to the Council’s corporate values and codes of behaviour
Ensure that at all times all Health & Safety legislative requirements are met, that the Council’s Health & Safety Policy, its arrangements and procedures are implemented. This includes, where applicable, taking responsibility for personal health and safety and having regard to other persons affected by the performance of the duties of the post, ensuring that risk management objectives are delivered and other risk management activities are effectively implemented and monitored
Exercise proper care in handling, operating or safeguarding any equipment, vehicle or appliance provided, used or issued for the performance of the duties of the post
Have a commitment to and understanding of the Council’s approach to equality and diversity and promote and deliver fair, sensitive and quality services
Comply with all relevant Council policies and procedures including code of conduct, financial regulations, HR policies / procedures, Data Protection, Freedom of Information Act and ICT Codesof Practice
Adhere to relevant working practices, methods and procedures including undertaking relevant training and development as required and respond positively to new and alternative ways ofworking
Carry out any other reasonable duties and responsibilities commensurate with the grade and level of responsibility of the post
Engage with digital models of service delivery and support the implementation of digital working methods
Manage and / or use resources in ways that ensure value for money and support the commercialism agenda
Demonstrate a commitment to the delivery of excellent service for all customers and service users
Training:We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training site / campus. These workshops are carefully designed to support the learning required throughout the apprenticeship programme.
You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession.
You will experience a blended learning model.Training Outcome:Further career progression would be considered for the right candidate.Employer Description:Mansfield District Council provides a wide range of services across the district . By joining us you will be helping to contribute towards making the Mansfield district a better place to work and live. The Council's vision is to create a more positive image of the area of Mansfield district to develop people, businesses and investment in the area. We also want to improve confidence, pride and dignity so that everyone can enjoy a good quality of life in their neighbourhoods and communities.Working Hours :Monday - Friday (Times to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative....Read more...
About You12-Month Fixed-Term ContractHelp shape the future of customer experienceAre you passionate about delivering exceptional customer service and creating positive outcomes for customers, communities and stakeholders? You'll be an experienced customer service leader who combines strategic thinking with a practical, hands-on approach.You'll enjoy tackling complex issues, piecing together information from multiple sources and finding solutions that deliver the best possible outcome for customers and stakeholders.We're looking for someone who:Has significant experience in a senior customer service, customer experience or customer strategy leadership role, ideally within a complex organisation.Has experience managing complex correspondence, complaints or customer cases, often involving technical or sensitive issues.Can confidently write and review communications for a wide range of audiences, from general customer enquiries through to Executive and Government-level correspondence.Understands how to translate complex information into clear, accessible language that informs, reassures and builds trust.Is a confident and empathetic people leader who can build, coach and inspire high-performing teams.Leads with integrity, energy and a strong set of values.Has a continuous improvement mindset and understands how technology can be used to improve efficiency, effectiveness and customer outcomes.Understands how excellent customer service contributes to wider organisational and commercial objectives, balancing customer outcomes with business needs.Thrives on challenge and enjoys balancing strategic priorities with day-to-day operational leadership.Most importantly, you'll be someone who genuinely cares about customers, enjoys making a difference and wants to work in a role where you'll be challenged and valued in equal measure.About The RoleThis is an exciting opportunity to lead a highly respected customer correspondence, incident support and complaints team while helping to shape and deliver our strategic customer plan. You'll join an organisation already recognised for service excellence through the Institute of Customer Service's SERVICEMARK accreditation and play a key role in taking our customer experience to the next level.This is a role with genuine influence. You'll be trusted to balance strategic thinking with operational delivery, helping to embed a customer-focused culture across the organisation while ensuring we continue to provide fair, responsive and high-quality support to our customers.If you enjoy solving complex problems, bringing people together to find solutions and leading teams that make a real difference, we'd love to hear from you.As Senior Customer Strategy and Support Manager, you'll lead our established customer correspondence, incident support and complaints team and play a key role in bringing our customer plan to life.You'll be responsible for both the strategic direction and operational delivery of the service, ensuring we continue to meet the high standards our customers expect while identifying opportunities for improvement and innovation.Working closely with colleagues across the organisation, you'll help strengthen our customer-focused culture, use customer insight to drive change and ensure every interaction reflects our values and commitment to service excellence.Key responsibilities include:Leading the development and delivery of customer strategy and continuous improvement initiatives.Managing complex correspondence, incidents and complaints, ensuring fair, consistent and customer-focused outcomes.Overseeing formal communications with a range of audiences, including customers, stakeholders, local authorities, Government departments and Executive teams.Translating complex and highly technical information into clear, accessible and engaging communications.Identifying opportunities to improve efficiency, effectiveness and customer outcomes through process improvement, insight and technology.Leading, coaching and developing a high-performing customer-focused team.Building strong relationships across the organisation to influence and embed best practice in customer experience.Supporting the delivery of organisational and commercial objectives by ensuring customer needs, insight and experience inform service delivery and decision-making.We don’t expect candidates to meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!Why Join Us?This is an opportunity to shape how we engage with customers across the organisation while leading a team that already has a strong reputation for service excellence.You'll have the freedom to influence, improve and innovate, working alongside passionate colleagues who believe in putting customers at the heart of everything they do.If you're looking for a role where you can make a lasting impact on customers, services and organisational culture, we'd love to hear from you.To find out more about the role, please take a look at the job description. Role location: Hybrid working (on average 2 days working out of our Mansfield office) Schedule:Application closing date: 12th July 2026Sifting date: Monday 13th July 2026Interviews: w/c 13th and 20th July 2026(If you are unavailable on these interview dates, please make us aware and we will look at alternative dates)Security:Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.About Mining Remediation AuthorityWhy join us?Make a real difference with flexibility, long‑term security and support for life outside work.At the Mining Remediation Authority, you’ll do meaningful work that improves people’s lives and protects the environment, while building a sustainable and balanced career.Flexibility that fits your life – hybrid working and flexibility in how you manage your timeFinancial security for your future – including a pension with up to 29% employer contributionTime to recharge – 27.5 days’ annual leave plus bank holidays, with options to flex more daysSupport through life’s big moments – generous family leave and flexibility when you need it mostOpportunities to grow – funded learning, development and professional subscriptionsWellbeing support you can use every day – including a monthly wellbeing allowance, confidential support and practical health benefitsFind out more about our full range of benefits and what it’s like to work with us here Life pageAbout usAt the Mining Remediation Authority, we make a real difference to people and places across Great Britain. From managing mining hazards to protecting the environment, our work keeps communities safe. We’re also playing an exciting role in the future of energy, helping to unlock mine water heat as a sustainable source to support the UK’s net zero ambitions. Our people are knowledgeable, collaborative and committed to doing the right thing for each other and for the communities we serve.Why this mattersYou’ll be joining an organisation that’s proud of the impact we make. We’re supportive, inclusive and genuinely care about delivering the right outcomes for communities across England, Scotland and Wales. Discover more about our work in our Business PlanInclusion matters to usWe’re committed to building a workforce that reflects the diversity of the communities we serve, and we welcome applications from everyone.We offer a guaranteed interview scheme for disabled applicants and those from minority ethnic backgrounds who meet the minimum criteria.If you need any adjustments as part of the recruitment process, please contact us at Recruitment@MiningRemediation.gov.uk or call 01623 637000 we’re here to support you. ....Read more...
Join Our Compassionate Team as a Service Manager!
Are you passionate about making a difference to people’s lives? Do you thrive in a dynamic and supportive environment? Look no further! We’re seeking an experienced and motivated Service Manager to support our care teams and complex care clients.
Location: Bedfordshire (with travel across the Bedfordshire area)
Position: Service Manager
Hours: Monday–Friday, 8:00–17:30 (flexibility required; occasional evening/weekend work)
About the Role
As the Service Manager, you will be responsible for the day-to-day operational leadership of the service, ensuring it remains compliant, well organised, and aligned with our values. You’ll be the heartbeat of our care services, building long lasting relationships and driving engagement with our care teams and clients, while overseeing a dedicated staff team and ensuring the delivery of safe, person centred, high quality support. You will work collaboratively with our support service teams such as recruitment, compliance, and scheduling, as well as closely with a clinical lead who will be responsible for clinical training, assessing staff competencies, clinical care plans etc.
Responsibilities
Ensure service users are central to care, with needs and preferences met.
Manage rotas, staffing levels, and supervise staff to ensure effective operations.
Lead team meetings and complete supervisions, 1:1s, and appraisals.
Coordinate and deliver care in line with policies, standards, and contracts.
Oversee care plans and risk assessments, ensuring person-centred support.
Support staff to provide high-quality care and ensure training, competence, and compliance.
Safeguard individuals and promote their welfare.
Maintain strong relationships with staff, clients, families, and external teams.
Participate in audits and ensure CQC, safeguarding, and health & safety compliance.
Liaise with families, professionals, and external agencies.
Requirements
Minimum 1 year in care coordination is desirable.
Previous experience working within supported living services.
Experience in a senior or management level care role.
Ideally, you would have worked within complex home care, and you are passionate about high quality person centred care.
Strong understanding of CQC regulations and safeguarding.
You will have strong people management and supervisory skills with an appetite to support, develop and nurture individuals within your team.
Strong organisational and communication skills.
A proactive, organised approach to service delivery.
Valid UK Driver’s licence and the ability to travel across the Bedfordshire area is essential, ensuring visibility with our clients and care teams.
About the Service
Supported Living for adults with complex care needs and learning disabilities
Small service supporting 3–4 clients
Leadership responsibility for a Deputy Manager and approximately 23 care staff
If you have experience supporting individuals with complex needs and enjoy leading teams to deliver exceptional care, we’d love to hear from you.
"INDHR132026"....Read more...
Manage day-to-day operations within the sales support department, including processing quotations, orders, and spares, and acknowledging support claims.
Ensure customer satisfaction throughout the pre and post-sales service and support process.
Take ownership of customer issues, collaborating with other departments to resolve problems effectively.
Communicate any production or delivery delays to customers promptly and manage the follow-through to completion.
Assist in capturing, developing, monitoring, and reporting on KPIs related to service delivery and customer satisfaction.
Ensure compliance with contractual service level agreements (SLAs) where applicable and track complaints.
Produce daily reports on sales order status, ensuring that all data is current and accurate.
Update CRM and ERP systems to ensure data consistency, supporting the department head in creating weekly KPI reports.
Proactively seek new potential customers through data mining, reaching out via phone and email to support the sales team in setting appointments and logging communications in the CRM.
Complete tender responses, including suggesting alternatives and consulting with clients to increase the specification of our products.
Attend online master classes and monthly 1-1 assessor tuition
Training:The apprenticeship training is delivered through a combination of workplace learning and online Master classes, plus monthly 1-to-1 assessor tuition.
This training will teach you the knowledge, skills and behaviours set out in the Customer Service Level 2 standard. On completion, the apprentice will receive a Customer Service - Level 2 qualification. Functional Skills in Maths and English may also be required depending on current level. Training Outcome:Potential of a permanent role.Employer Description:At Modus we offer more than just a job - we provide a vibrant work environment nestled in a beautiful rural location with a custom-built workspace designed to inspire creativity and collaboration. Powered by 100% renewable electricity, our state-of-the-art factory, houses both our upholstery and joinery facilities where our teams employ a combination of digital technology and age-old hand finishing techniques to create furniture of the highest level of craft and quality. Enjoy the fresh air and scenic surroundings as you work alongside a passionate and supportive team. We believe in creating a balanced and engaging workplace, with regular social events and activities that foster a strong sense of community.Working Hours :Monday- Friday- times TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental....Read more...
Lead Engineer – FM Service Provider – Oxford – £60,000 per annumCBW Staffing Solutions are working with a leading Facilities Management provider who are seeking an experienced Lead Engineer to oversee engineering operations at a prestigious, modern commercial development. Comprising a mix of high-specification office and specialist workspaces within a well-maintained campus environment, the site demands a strong focus on building performance, statutory compliance and exceptional occupier service. You'll oversee the day-to-day engineering operation at a prestigious commercial site, providing technical leadership while supporting one on-site engineer to ensure all planned and reactive maintenance is delivered safely, efficiently, and in line with contractual requirements. Acting as the main engineering point of contact, you'll work closely with the Account Manager to maintain high service standards, ensure statutory compliance, coordinate specialist contractors, and deliver an exceptional service for the building's occupiers.Working Hours: Monday to Friday, 8:00am – 5:00pm (40-hour week)Key ResponsibilitiesAct as the lead engineer on site, ensuring the efficient delivery of planned preventative and reactive maintenanceProvide day-to-day support and technical guidance to the on-site engineerCoordinate and supervise specialist contractors carrying out maintenance and project worksManage the permit-to-work system and review RAMS before works commenceEnsure full compliance with statutory regulations, health & safety legislation and company proceduresMonitor service delivery through CAFM systems, ensuring maintenance records are accurate and up to dateCarry out fault finding, diagnostics and repairs across electrical and mechanical building servicesBuild and maintain strong working relationships with the client, occupiers and key stakeholdersSupport small project works and identify opportunities for continuous improvementAssist the Account Manager with quotations, technical recommendations and contractor managementMonitor KPIs and SLAs, ensuring contractual obligations are consistently achievedCarry out regular site inspections to maintain engineering standards and complianceRequirementsCity & Guilds Level 2/3 (Electrical or Mechanical) or equivalent recognised qualificationPrevious experience as a Lead Engineer, Shift Leader or Senior Engineer within Facilities ManagementStrong knowledge of commercial building services and M&E maintenanceExperience overseeing subcontractors and ensuring site complianceFamiliarity with CAFM systems and maintenance reportingExcellent communication and client-facing skillsA proactive, organised approach with strong technical and problem-solving abilitiesAbility to work independently while supporting the wider contract team....Read more...
Collect, check and organise Proof of Delivery paperwork.
Ensure PODs are accurate, complete and match relevant delivery information.
Scan, upload and electronically file POD documents.
Update internal systems with POD information.
Follow up missing, incomplete or unclear PODs with drivers or office staff.
Maintain accurate paper and electronic filing systems.
Assist with matching delivery paperwork to customer or job records.
Support the transport office with general administration tasks.
Customer and Internal Communication
Answer basic queries from colleagues, drivers and customers under supervision.
Communicate politely and professionally by phone, email and in person.
Pass customer queries or issues to the appropriate member of staff.
Assist with preparing information for customer invoicing or delivery queries.
General Office Support
Help maintain accurate records and documents.
Photocopy, scan, print and file documents as required.
Support the administration team with daily office duties.
Assist with data entry and checking information for accuracy.
Help ensure paperwork is processed in a timely manner.
Follow company procedures for confidentiality and data protection.Training Outcome:Opportunity to progress into a full time positionEmployer Description:With over 40 years’ experience in the industry, Ramage can provide a complete solution for the daily management of your palletised freight. We have gained an invaluable understanding that the core values of our business are our Customers. At Ramage we appreciate that not all businesses are the same. Our commitment in gaining a personal understanding of our customer’s requirements and people, is at the forefront of what we do and ethos. We take great pride in the responsibility & trust placed in us and handle goods with the greatest of respect, care and integrity. Our team in every aspect of our company, continuously endeavour to provide an unrivalled level of Service and Customer Care. You can Rely On Ramage!Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Initiative....Read more...
Shift M&E Maintenance Manager - Birmingham - Global Facilities Management Organisation: HealthcareCBW Staffing Solutions are pleased to be working with a leading FM provider in the search for an experienced M&E Maintenance Manager to join their team on a prestigious static healthcare contract based in Birmingham.As M&E Maintenance Manager, you will be responsible for leading the on-site engineering team, ensuring all planned and reactive maintenance is delivered to the highest standard while meeting contractual SLAs and compliance requirements.This is a hands-on management role, with approximately 80% office based duties and 20% technical support on the tools, making it ideal for someone who enjoys balancing leadership with practical involvement.PackageCompetitive salary of £44,000 - £50,000 per annum (depending on experience)Shift allowance of 22% of annual salary (between £9,680 - £11,000)Shift pattern of 2 days (7:00am - 7:00pm), 2 nights (7:00pm - 7:00am), followed by 4 days offOngoing training, development and career progression opportunitiesStable, long term contract with a leading FM providerResponsibilitiesManaging the day-to-day delivery of planned preventative maintenance (PPMs) and reactive works across the siteLeading and supporting a team of 7 engineers including Electrical, Mechanical, Fabric Engineers and Maintenance AssistantsPlanning workloads and allocating resources to ensure service delivery targets are achievedEnsuring all works are completed in line with contractual SLAs and compliance requirementsManaging annual leave, sickness cover and day-to-day team performanceProviding technical support and assisting with maintenance activities where requiredHandling client and operational escalations professionally and efficientlyPromoting high standards of health & safety and engineering compliance across the contractRequirementsElectrical bias applicants must have City & Guilds Level 3 in Electrical Installation, AM2 and 18th Edition Wiring RegulationsMechanical bias applicants must have City & Guilds Level 3 in Mechanical Engineering/Pipefitting/Plumbing or similarPrevious experience managing engineering teams within a Facilities Management environmentStrong knowledge of building services and M&E maintenanceExcellent organisational and communication skillsAbility to manage workloads, compliance and service delivery in a fast-paced environmentAbility to pass a Standard DBS Check (essential)Interested? Apply with a full and up to date CV or contact Aaron Rutter at CBW Staffing Solutions.....Read more...
My client based in Cowley, Oxford is seeking 3.5t Multi drop delivery driver.
ROLE
-Loading deliveries into Van
-Delivering goodies to households across the area
In this role you’ll be delivering shopping to customer's doors, providing exceptional levels of customer service and connecting directly with our customers
We are looking for a real self-starter, someone who enjoys juggling a hectic workload, puts customers first and provides the best service to make a difference, despite the daily challenges you can expect on the road.
When you’re not out on the road, you’ll be helping out in our Delivered Sales operation in-store. You’ll continue to provide great service to our online customers by supporting the wider team with general store assistance as required by the store management.
£16.80PH
IF INTERESTED PLEASE CALL BECKY @ CORUS 0203 795 0099 OR APPLY BELOW ....Read more...
My client based in Portslade, Hove is seeking 3.5t Multi drop delivery driver.
ROLE
-Loading deliveries into Van
-Delivering goodies to households across the area
In this role you'll be delivering shopping to customer's doors, providing exceptional levels of customer service and connecting directly with our customers
We are looking for a real self-starter, someone who enjoys juggling a hectic workload, puts customers first and provides the best service to make a difference, despite the daily challenges you can expect on the road.
When you're not out on the road, you'll be helping out in our Delivered Sales operation in-store. You'll continue to provide great service to our online customers by supporting the wider team with general store assistance as required by the store management.
£16.80PH
IF INTERESTED PLEASE CALL BECKY @ CORUS 0203 795 0099 OR APPLY BELOW....Read more...
Our client is looking for a reliable and hardworking 3.5 Tonne Driver to join our growing team. The successful candidate will be responsible for delivering goods safely and efficiently while providing excellent customer service.
Key Responsibilities:
Carry out multi-drop deliveries to customers across designated routes.
Load and unload vehicles safely and securely.
Complete delivery paperwork accurately and on time.
Conduct daily vehicle checks and report any defects.
Maintain high standards of customer service and professionalism.
Adhere to all road traffic laws and company policies.
Requirements:
Full UK driving licence (maximum 6 penalty points).
Previous 3.5 tonne driving experience preferred.
Good geographical knowledge and route-planning skills.
Strong communication and customer service skills.
Ability to lift and handle goods safely.
Reliable, punctual, and able to work independently.
....Read more...
Assist in the delivery of an efficient, flexible, professional responsive repair and void service, delivering quality repairs for customers and enhancing our levels of satisfaction with Hyde residents
Develop the skills and knowledge to function effectively within the property maintenance area of the business whilst completing a full gas engineering apprenticeship
Demonstrate teamwork, provide a professional spectrum of diverse property maintenance services to residents ensuring internal and external work sites are adequately protected, respecting customer privacy and property and safety whilst ensuring a high level of customer service is delivered
Assist and learn, training alongside qualified property maintenance in the delivery of works such as tiling and flooring, plastering, electrics, carpentry brickwork, painting, and day to day general maintenance responsive repairs
Adhere to our Hyde values:
Customer driven
Collaborative
Inclusive
Innovative
Training Outcome:
We can guarantee positions at the end of a apprenticeship, however we have a high success rate for transitioning apprentices into permanent roles if they have performed well throughout the apprenticeship, a lot of this retention potential is based on performance and affordability but extra measures are considered in budgets to secure apprentices who have performed really well.
Employer Description:Hyde are a not-for-profit affordable housing provider in London and Southeast, which Hyde have been doing for 60 years. Our trades apprenticeships are based within our maintenance team who carry out our domestic responsive repairs Kent for our residents.
Working Hours :Monday - Thursday, 8.30am - 5.00pm and Friday 8.30am - 4.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Mechanical Lead Engineer – White City, London – FM Service Provider – Up to £55,000 per annumCBW are recruiting for an experienced Mechanical Lead Engineer to join a prestigious multi-tenant commercial campus in White City. This is an excellent opportunity to lead a team of engineers within a modern, technically challenging environment, delivering first-class building maintenance across a site occupied by organisations in the media, technology, and life sciences sectors. Working closely with the Contract Manager, you will take ownership of the site's mechanical building services, ensuring the safe and efficient operation of HVAC systems, chilled water, LTHW, pumps, pressurisation units, and associated plant. You will lead the engineering team, oversee planned and reactive maintenance, support project works, and maintain high engineering standards.HoursMonday to Friday - 08:00 – 17:00Call-out rota requiredKey ResponsibilitiesLead and develop the on-site engineering team.Manage planned and reactive maintenance across mechanical building services.Carry out fault finding, repairs, and minor installations.Maintain HVAC plant, AHUs, FCUs, pumps, and associated mechanical systems.Monitor plant performance through the BMS.Manage subcontractors, permits to work, and engineering documentation.Ensure statutory compliance, health & safety, and delivery against KPIs and SLAs.Build strong client relationships and identify opportunities to improve service delivery.RequirementsNVQ Level 3, City & Guilds, or equivalent in Mechanical Engineering.Previous experience as a Lead Engineer, Supervisor, or Senior Mechanical Engineer within commercial building maintenance.Strong knowledge of HVAC, chilled water, LTHW, pumps, and mechanical plant.Experience leading engineers and subcontractors.Good understanding of statutory compliance and permit-to-work systems.Strong fault-finding, communication, and leadership skills.....Read more...
Servicing
Assist with MOT's
Engine Management
Air Con
Tyre replacement
General Repair
Housekeeping
Training:Training will take place on-site at 68-69 Wood St, Willenhall WV13 1JY.Training Outcome:Successfully completing the Level 3 Light Vehicle Service and Maintenance Technician apprenticeship qualifies you as a fully skilled technician. The employer will support you with further industry-recognised qualifications for motor vehicles.Employer Description:For over 24 years A & S Motors have built a reputation on offering an honest and reliable service to clients around the Willenhall and surrounding area. Theyt offer a free collection and delivery service for MOT's and servicing, they offer a complete diagnostic service and are a provider of air conditioning maintenance, repair and replacement.Working Hours :Monday to Friday 8:30am to 5:30pm,
Saturday - Closed.
Sunday - Closed.Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Team working,Initiative,Patience,Physical fitness....Read more...
Applications are invited from experienced and motivated Registered General Nurses with a genuine commitment to working in the community with Service Users who have complex Physical care needs to join our client’s specialist service based in the areas of; Southampton, Eastleigh and Winchester in Hampshire.This is an exciting opportunity to join a developing service at an early stage and play a key role in shaping high-quality, person-centred care delivery within Hampshire.You will work closely with the established senior management, clinical, governance and care coordination teams based in Bristol, while acting as a key clinical presence within Hampshire. You will ensure the safe delivery and clinical oversight of complex 24 hour care packages within the community undertaken by experience Compex Care Workers. This role offers a balance of autonomy and support, making it ideal for a Nurse who enjoys community working and wants to contribute to a growing service.Person requirements:
Registered Nurse (RGN) with active NMC registrationExperience within complex care and/or community care settingsStrong clinical skills and confidence working independentlyExperience supporting and supervising care staffGood understanding of clinical governance and safe practiceFull UK driving licence and access to a vehicle
Desireable:
Experience with tracheostomy, PEG feeding, catheter care, epilepsy management, ventilation or spinal injury careExperience working with CHC-funded packagesExperience within homecare or community complex care services
With high standards of clinical governance, this is a Complex Care organisation clinically led by both senior Mental Health and General Nurses.Their collective experience in complex physical and mental health care means they can work with clients who have very complex needs, providing highly personalised, client-centred care in their own homes or community settings.Rated ‘Good’ by the Care Quality Commission (England) and registered with the Care Inspectorate Wales, you will join an experienced and stable team of committed staff, supported by senior clinicians to meet their clients’ evolving needs.They offer:
Opportunity to join an ambitious and growing providerSupportive and experienced senior leadership teamStrong governance and compliance infrastructureOpportunity to influence and shape a developing regional serviceOngoing professional development and supportFlexible working arrangements consideredMileage allowanceCompetitive salary dependent on experience
For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.comIf this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
We are looking for a motivated and enthusiastic individual to join our team as a Project Controls Technician Apprentice.
This is an excellent opportunity to begin a career in project controls, gaining practical experience while studying towards a nationally recognised Level 3 Project Controls Technician Apprenticeship.
Key Responsibilities:
As a Project Controls Technician Apprentice, you will:
Support project planning and scheduling activitiesAssist in monitoring project progress against agreed plans and milestones
Collect, validate and analyse project performance data
Produce reports on project costs, resources, schedules and progress
Support the development and maintenance of project budgets
Assist with forecasting project performance and identifying trends
Learn how to create and maintain work breakdown structures and coding systems
Support risk identification and project change management processes
Use project controls software and reporting tools
Attend project meetings and contribute to project performance reviews
Assist with documenting lessons learned and project close-out activities
Work in accordance with company quality, safety and document control procedures
Training:As part of your Apprenticeship, you will be enrolled onto a nationally recognised Level 3 Project Controls Technician Apprenticeship via our training partner, Learning Skills Partnership.
Your Apprenticeship typically takes 27 months to complete and is fully supported through a combination of regular online lessons, e-learning materials, and access to their team of experts for 1-2-1 advice and support.Training Outcome:This is a fantastic opening to apply for permanent employment in a varied and ever-expanding industry.Employer Description:Since our formation in 2011 D2 has strived to add value to our clients by providing construction know how to de-risk delivery of projects. The intention at the outset was to leave a lasting legacy on the UK construction industry through a combination of sound technical delivery together with an unconstrained view of processes and technology.
Over the past decade we have developed a comprehensive suite of programme management capabilities, ranging from traditional project management to planning and controls, through to information management, digital technology and carbon and sustainability. These services are today captured in our Programme Management Service Model and supported by our growing team of project professionals with shared values and commitment to delivery.
We have built a sound reputation for:
Delivering our commitmentsSuccessful delivery of projects running into the £billionsThinking “outside the box”Developing talented project delivery specialists.Our reputation serves as evidence of our passion to deliver our mission:
Working together to develop intelligent programme management solutions, helping to deliver a more sustainable world.We believe our experience and reputation along with the services we have developed position D2 to support successful development and delivery of projects of all shapes and sizes. Our growth in the UK, and more recently in North America means we are now well placed to influence the global infrastructure market.Working Hours :Monday to Friday 8am to 5pm with an hour for lunchSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
Transport PlannerJob Type: Full Time, PermanentLocation: Halstead, EssexSalary: £31,000 to £35,000 DOEWorking Hours: Monday - Friday, 40 hours per weekBenefitsIf you're organised, proactive, and thrive in a fast paced environment, discover an exciting career with one of Essex's leading independent transport companies. Enjoy the security of working for a family run business while receiving the support, training, and opportunities to develop your career.Offering a friendly team, a competitive salary, and a secure position within an established company, we are looking for a positive and motivated Transport Planner to join our team in Halstead, Essex.Brooks Transport Services Ltd is a family owned company with over fifty years of experience operating in the fast moving commercial and consumer goods environment, including the high end, high value product sectors. We provide our clients with a comprehensive transport solution where customer service is always at the forefront and never compromised.Responsibilities - Transport Planner
Plan and coordinate daily and weekly transport schedules to maximise fleet efficiency and vehicle utilisation.Allocate vehicles and drivers while ensuring compliance with Driver Hours Regulations and all relevant transport legislation.Monitor live transport operations, responding quickly to delays, vehicle breakdowns, and last minute changes to minimise disruption.Liaise with drivers, customers, and internal departments to ensure the smooth and efficient delivery of transport services.Handle inbound telephone enquiries professionally and provide excellent customer service at all times.Schedule and confirm customer deliveries, ensuring booking requirements are met.Accurately input, maintain, and update transport data and operational records.Prepare daily delivery paperwork and driver documentation to support efficient operations.Identify opportunities to improve planning processes, operational efficiency, and customer service standards.
Person SpecificationWe are looking for a Transport Planner who is passionate about delivering an outstanding transport service, enjoys solving problems, and works well under pressure. The successful candidate will have the following:
Excellent organisational and time management skills.Strong attention to detail and the ability to prioritise multiple tasks.Excellent communication, interpersonal, and customer care skills.A positive, proactive, and flexible approach to work.The ability to work efficiently both independently and as part of a team.Previous experience within transport, logistics, or a similar planning environment is desirable.A commitment to maintaining high standards of quality and supporting company values.Flexibility to work additional hours when required to meet operational demands.....Read more...
