Service Delivery Jobs Found 761 Jobs, Page 31 of 31 Pages Sort by:
Commercial Coordinator
Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we’re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative but work well within a team. The role: Step into a role that puts you at the heart of our operations, where every task you undertake is crucial to our success. As a Commercial Coordinator, you will be instrumental in completing tender prequalification’s (PQQs), securing supplier registrations, and maintaining HSEQ portal accreditations for LSC, ensuring we remain top-tier approved suppliers to our clients. Imagine contributing and coordinating the design and production of impactful local marketing materials, from brochures to case studies and engaging marketing content. Your creativity and organizational skills will shine as you support the delivery of the UK Marketing Plan, working closely with business development, marketing, HSEQ, and estimating teams. Your role will be vital in ensuring tendering success, meeting the essential pre-requisites of PQQs, supplier registrations, and procurement accreditation schemes. You'll link marketing brand guidelines to local technical data sheets and general marketing materials, ensuring consistency and high standards. Collaborating with service line managers, you'll coordinate marketing campaigns, organize client technical courses, and prepare all the necessary materials to make these initiatives successful. Who we’re looking for: Picture yourself in a role where your creativity and coordination skills are at the forefront. As the ideal candidate, you'll be responsible for compiling and coordinating answers to proposal support questionnaires, ensuring every detail is meticulously addressed. You'll also renew the insurance certificates we provide to our clients, a vital task that keeps our operations running smoothly. But that's not all. You'll design and coordinate datasheets for local technical purposes, making sure our teams have the precise information they need to succeed. Coordinating the implementation of technical courses will also be under your purview, giving you the chance to shape the learning and development of our team. We’re looking for someone with an A Level or Equivalent in graphics or communications, paired with a strong understanding of marketing and corporate communications. If you're someone who thrives on organization, creativity, and playing a crucial role in a dynamic team, this is the perfect opportunity for you. What we offer: Fugro provides a positive work environment as well as projects that will satisfy the most curious minds. We also offer great opportunities to stretch and develop yourself. By giving you the freedom to grow faster, we think you’ll be able to do what you do best, better. Which should help us to find fresh ways to get to know the earth better. We encourage you to be yourself at Fugro. So bring your energy and enthusiasm, your keen eye and can-do attitude. But bring your questions and opinions too. Because to be the world’s leading Geo-data specialist, we need the strength in depth that comes from a diverse, driven team. Extensive career & training opportunities both nationally and internationally. Competitive salary accompanied by an attractive package including contributory pension scheme Flexible working hours and the potential to work 2 days a week from home in accordance with your manager and corporate policies. Option to lease an electric car. Our view on diversity, equity and inclusion At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro’s purpose ‘together we create a safe and liveable world’ – and to each other. Disclaimer for recruitment agencies: Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciatedApply for this ad Online! ....Read more...
Proposal Manager
Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we’re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative but work well within a team. The role: Are you ready to be at the forefront of driving strategic proposals that shape the future of our industry? Fugro is looking for a Proposal Manager to lead and coordinate cross-service line proposals, developing client relationships and contributing to our profitable growth strategy. This exciting role will have you writing proposals, pricing work, reviewing risks, gaining management approval, and negotiating project contracts. You'll be supported by various departments specializing in different disciplines. Working within the UK Land Site Characterisation team, you'll liaise with technical, commercial, tax, legal, and strategic sales & marketing colleagues from different offices to ensure alignment and cohesion of Fugro’s proposed solutions. Locally, you'll consult heavily with geotechnical operational teams and project delivery teams within our hub offices to ensure that proposed solutions are safe, profitable, and risk is appropriately mitigated. For projects outside the UK, you'll collaborate with global offices to find the optimal proposal structure. If you're passionate about making a significant impact, building strong client relationships, and driving profitable growth strategies, this role is perfect for you. Who we’re looking for: Your role will be pivotal as the central point of contact for the wider Fugro team, contributing to the production of proposals and integrating input into broader Fugro Group tenders. You'll expertly evaluate technical and commercial risks, ensuring they are managed, priced, or transferred appropriately. Your skills in commercial and technical negotiation will be crucial in securing contract awards, making sure proposed solutions are not only safe and profitable but also meticulously risk managed. You'll prepare and present comprehensive technical and commercial tender handover packages to project managers, ensuring every detail is in line with the Fugro PM Handbook and LSC systems. This role is perfect for someone with a bachelor’s degree in Geotechnical, Civil Engineering, Earth Science, or a similar field, who is ready to step into a position of significant responsibility and impact. What we offer: Fugro provides a positive work environment as well as projects that will satisfy the most curious minds. We also offer great opportunities to stretch and develop yourself. By giving you the freedom to grow faster, we think you’ll be able to do what you do best, better. Which should help us to find fresh ways to get to know the earth better. We encourage you to be yourself at Fugro. So bring your energy and enthusiasm, your keen eye and can-do attitude. But bring your questions and opinions too. Because to be the world’s leading Geo-data specialist, we need the strength in depth that comes from a diverse, driven team. Extensive career & training opportunities both nationally and internationally. Competitive salary accompanied by an attractive package including contributory pension scheme Flexible working hours and the potential to work 2 days a week from home in accordance with your manager and corporate policies. Option to lease an electric car. Our view on diversity, equity and inclusion At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro’s purpose ‘together we create a safe and liveable world’ – and to each other. Disclaimer for recruitment agencies: Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciated.Apply for this ad Online! ....Read more...
Commercial Roofing Field Resources Supervisor
JOB DESCRIPTION The WTI Field Resources Supervisor is responsible for the timely delivery of services, profitability, and all employee management and training within the region. Duties/Responsibilities, Core Knowledge: Coordinate staffing and scheduling of all WTI Field Reps in his/her respective region to ensure proper utilization of manpower on specific jobs for highest profitability. Collaborate with other Field Supervisors as necessary. Oversee the Quality Control (QC) process of all WTI Field Reps in the region, which will include random site visits to previous and current job sites, proper documentation to ensure that all work was completed properly and that the customer is fully satisfied. Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet required percentage. The Supervisor should stress the profitability factor to all field personnel. Weekly communication with Sales Managers is required. The Supervisor will field all questions/concerns from the WTI Field Reps and will handle all discrepancies between the WTI Field Reps and the Sales Force. Conduct and foster professional and timely communication (via email, voicemail, in person) with the customers, sales reps, field staff, and internal company personnel on all work-related matters. The Supervisor will also be the main contact for the office personnel if there are any problems concerning a WTI Field Rep. Ensure that all WTI Field Reps will have a professional appearance and demeanor while completing services for a customer. Conduct training (both hands-on field training and classroom style) for Field Reps, according to WTI Training Policy, to include: Proper completion of all services and related paperwork. Safety training and training documentation for all Field Reps within the region. Approval/certification of each Field Rep including: OSHA Hazard Awareness, ToolBox Talks, etc. Provide training of new contractors on the proper application of Tremco Rood Systems. Demonstrate working knowledge of all services provided. Manage, monitor and document performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work related issues. Consult with Human Resources as needed. Work in conjunction with the Recruiting Department for hiring of all new personnel. Ensure that all required paperwork is submitted to the corporate office on a timely basis. Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information. Handle all administrative matters and corresponding paperwork within the region, including: expense management monthly sales projections Field Tech time management status reports bidding jobs with reps large job sign offs, project documentation, etc. Perform any other duty and/or project as required or assigned by the Vice President of WTI General Services. Skills, Qualifications, Experience, Special Physical Requirements: High school diploma or GED Prior supervisory skills and ability to manage people and tasks Prior commercial roofing experience including patch and repair skills Knowledge of Project Management, planning and scheduling skills Knowledge and experience monitoring and maintaining Quality Control Functional computer skills Safety training and OSHA knowledge Understanding of budgeting and expense management Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management Work independently; solve problems, and ability to delegate assignments, such as quoting and pricing Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft) and carry basic hand tools, equipment and/or material up to approx. 100 lbs. over long distances Capable of walking along roof top edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc) Ability to travel out of town, may include overnight travel Must have transportation and a valid driver's license Ability to work weekends and/or holidays if needed Ability to pass pre-employment drug test Ability to read, write and speak English The salary range for applicants in this position generally ranges between $70,000 and $90,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Senior Residential Care worker - Team Leader
MUST HAVE DRIVING LICENSE KEY RESPONSIBILITIES Managing Service Delivery To Shift lead and role model professional practice in directing a team of Residential Care Workers. To promote a team that achieves the ongoing outcomes for young people to live in a safe environment free from harm To promote and develop children and young peoples health, welfare and development, at home and in the community To provide a home environment that is homely, well maintained and allows young people to flourish To plan and lead shifts in a well structured manner which facilitates the voice of the child and meets their individual needs To participate in the recording, reviewing development, and ongoing monitoring of individual children’s care plans To develop and maintain good working relationships with professionals, parents and other family and significant others involved in the care of young people To ensure that the individual needs of young people and others are met such as dietary requirements, religious observance and culturally significant activities To support young people to develop independent skills, be able to learn and develop skills to complete tasks for themselves which would enhance their life skills and support their transition into independence To support the transition of young people moving to maintain safe relationships which have been professionally agreed Managing People To provide leadership, guidance and management to the staff team to ensure the home is managed within robust safeguarding procedures To be responsible for rota management and staff resources in line with children and young peoples needs and ensure sufficient staffing on shift To be involved in the supervision and appraisal, monitoring and recruitment of the staff team Managing Finance To professionally role model and monitor the spending of money on each shift in line with the organisations guidelines Managing Resources To partake in obtaining the views of children and young people to create a homely environment which children can enjoy a good quality experience To comply with health and safety requirements To maintain the appearance of the home including young peoples bedrooms, communal and internal/external parts of the home Keeping Professional Standards To take responsibility, with the manager, for maintaining high standards of childcare practice in compliance with the National Minimum Standards and other regulatory frameworks. To report to the manager, or other appropriate person, any malpractice or evidence which may suggest it. To attend supervision as arranged with your line manager in line with the Children’s homes regulations General Responsibilities To be aware of and adhere to Health and Safety policy at all times To adhere to and promote the Equality and Diversity policy and to actively challenge discriminatory practice. ....Read more...
Business Systems Analyst (Sr)
JOB DESCRIPTION Summary - General Purpose of the Job: Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is Sales, Service and HR. The scope of responsibility is for Tremco North American operations primarily, but can also expand to support our Global Operation. Nurtures and insures the successful use of the application systems tools. Essential Duties and Responsibilities: Provides feedback on the overall direction of the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Provides 2nd level help desk support. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules and conducts application system training as needed. Audience may be other IT staff or end-user staff. Performs cost vs. benefit analysis to determine rational for application system development and enhancements. Acts as liaison to the software vendors and other users of the software. Is actively involved in software and/or functional user groups users. Performs systems analysis, design, configuration and programming tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc. Performs thorough testing of all new and revised system functions and reports, and performs quality assurance reviews of procedural documentation and training materials. May act as a team leader or group leader for projects / tasks established in a given functional area, such as: sales, service management, plant maintenance & HR. Participates in various user group forums to address issue management, to field & manage enhancements requests, and to facilitate the exchange of information and ideas among users in a given functional area of the business operation. Additional Job Functions: (Other Less Critical Job Activities) Project management and administration. Maintains work plans, tracks effort and progress vs. plan for small to medium scale projects and provides appropriate status information regarding projects. Coordination. Coordinates / directs the activities of project teams to accomplish the goals of a project. Team members may be other IT staff, as well as end-user staff. Supervises contract consultants, programmers, and part-time clerical assistance, as needed. Technical. Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc. Would act as a liaison between end-users and the IT technical group. Other duties may be assigned, as required. Supervisory Responsibilities: This position has no direct reports and has no hiring/firing authority. However, may provide direction and supervision to project team members, consultants, contract programmers and temporary help, as required. Supervision may include work assignment, quality review, training and scheduling. Competencies: Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, teamwork, leadership, effective communication skills, organizational skills, professionalism, and commitment to quality. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Formal Education Required: College or University degree is preferred. SAP Certification in related discipline or equivalent training would be helpful Practical Work Experience Required: 3-5+ years of leadership experience: manager, supervisor, group lead, etc. 5+ years' experience in a Sales and Service/HR function. 8 - 12 months SAP R/3 implementation experience. 3+ Years SAP Super User in related discipline. Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. 2 years' experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write and communicate fluently in English. Note: some of the experiences and time frames may overlap. Special Knowledge and Skill: General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc. Basic understanding of IT communications networks. Analytical Abilities: Requires a high level of analytical ability and creativity in order to develop effective and cost efficient business solutions, through the deployment of IT. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must be able to read, write and communicate fluently in English. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Must be highly skilled in the use of personal computers. This includes PC operation, printing, file management, and the ability to use Office 365 functionality , etc. Working knowledge of the following computing platforms: Hana database, Oracle, cloud-based applications Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc. Basic understanding of IT communications networks. Certificates, Licenses, Registrations: SAP or other Certifications would be an asset. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone keyboard. Employee will also be required to view a computer screen on a regular basis. (80 - 100%) Sitting at desk or conference table (90 - 100%). Occasional standing at main computer console in data center (0 - 10%). Some travel and overnight travel is required to regional offices and plant locations. (0-50%) Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Works in an office environment with a controlled climate and generally quiet conditions, as well as being able to work remotely consistently and productively (80 - 100%) Exposure to computer screens/monitors. (80 - 100%) Occasional visits to manufacturing plants, including office areas and shop floor. (0 - 10%) Some travel and overnight travel is required to Head Office, Regional Offices and plant locations. (0 - 50%) Some overtime, night work and/or weekend work required, related to project work, problem resolution or major IT upgrades (0-20%). Eye strain could be a problem due to extensive use of computer screens/monitors. Daily lifts up to 30 lbs. Laptop & Files. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. ABOUT US Tremco Construction Products Group (CPG) brings together Tremco Incorporated's Commercial Sealants & Waterproofing and Roofing & Building Maintenance operating divisions; Dryvit Systems, Inc.; Nudura Inc.; Willseal; Weatherproofing Technologies, Inc. and Weatherproofing Technologies Canada, Inc. Structures with Tremco CPG systems are easier to build and maintain, virtually impervious to the elements, and can provide any look desired. Six-sided solutions from Tremco CPG companies deliver demonstrable performance at the lowest possible life-cycle cost, and stop leaks before they happen through ongoing maintenance programs. Building owners gain the peace of mind that comes with industry-leading system warranties - all from a single source platform.Apply for this ad Online! ....Read more...
Project Coordinator
Project Co-ordinatorJob Type: Full Time, Permanent, after a successful probation period of 3-monthsLocation: Crewe UKWorking Hours: 37.5 hour per week between the hours of 9.00AM to 5.00PM, Monday - FridaySalary: £40,000 - £45,000 per annumBenefits: Occasional Home Working. Group Bonus Scheme. Pension contribution. Business use Laptop & Mobile Phone/Home Internet allowance. Holiday entitlement of 28-days including bank holidays. Car Allowance Qmerit was launched to facilitate “The Electrification of Everything” at scale. Combining a purpose-built digital managed services software platform with a nationwide network of certified electrical contractors.Qmerit’s focus is the uberisation of the electrical services industry, managing the end-to-end service delivery process, and providing unmatched quality experiences related to the adoption of electric vehicle charging stations, battery storage systems, solar system integration, emergency power, and microgrid solutions. The Role - Project Coordinator:The Project Co-ordinator is tasked with the successful integration of individual customer programmes via our digital managed services software platform which delivers the Qmerit installation customer journey for drivers who require the installation of electric vehicle charge points.Tasked with understanding client’s expectations, you will manage timelines and coordinate projects to formulate a full plan of project deliverables. Playing a key role in driving the project implementation strategy predominantly focusing on Vehicle Original Equipment Manufacturers (OEM’s), fleet and leasing providers and corporate fleet sectors in the UK.This role involves initiating and coordinating a client support programme from initial set up right through to ‘go live’ implementation. Working closely with new clients to understand and deliver an implementation plan involving internal cross functional collaboration with business development and operations to deliver outstanding customer relationship management. Key Responsibilities - Project Coordinator: Working closely alongside the Sales team with new clients to provide platform demonstrations to understand their project needs and then deliver an implementation plan involving budget considerations, resource cover, procurement planning and internal cross functional collaboration to deliver outstanding customer relationship management. Be the ‘go to’ primary communicator between the client, internal sales and the internal operations team. Building a clear client communication plan from first point of contact, through to planning all the elements required for a successful ‘go live’ project switch on. Collaborate with various teams, including technical support, sales development, and operations, to ensure successful implementation. Developing strong interpersonal relationships, whether with colleagues in the same department or across various aspects of the business, to build a level of trust and understanding. Provide a full rundown of the project scope to operations team. React quickly to any project issues either internally or from the client that arise to keep the project on track and communicate solutions effectively. Monitor the quality of project deliverables to ensure they meet both internal measures and client expectations and standards via a KPI plan with a strict timeline sign off. Ensure a smooth transition to operations with a full rundown of any outstanding challenges and provide support as needed after project completion. Identify potential risks during project implementation and develop mitigation strategies to address them effectively at the earliest time to limit escalation. Person Specification - Project Coordinator: Bachelor’s or master’s degree in business, Project Management, Engineering, or a related field. Project Management Certification (e.g., PMP, PRINCE2) is preferred. Proven experience in electrical project management and implementation roles. Experience in using project management systems such as Microsoft Project and HubSpot would be an advantage. Proficiency in using advanced Excel features and business intelligence tools such as Microsoft Power BI. Strong project management skills with the ability to manage multiple projects simultaneously. Deliver successful client facing and internal development meetings Excellent communication, presentation, and interpersonal skills to communicate from Manager right through to Director level. Work collaboratively with cross-functional teams. Strong problem-solving and analytical skills. Initiative-taking problem solver. Qmerit is an Equal Opportunity Employer, Qmerit is committed to diversity in the workplace. ....Read more...
Deputy Manager - Children's Residential Home
Key Responsibilities Managing the homes delivery and outcomes To achieve outcomes for young people based on individual care plans and review working practices and strategies to address areas of risk To provide a safe working environment which identifies safeguarding needs of individual children and promotes a culture of safeguarding practice within the team in line with the children’s homes regulations and government guidance To maintain team practice which develops a home which promotes the safety of young people and consults with young people about their care and the environment in which they live To review, assess and monitor care plans and risk assessments ensuring statutory and other meeting needs are managed to address young peoples needs and development To appropriately risk assess and match young peoples placements ensuring the smooth admission and discharge on young people in and out of the home in line with young peoples care plans To meet the individual cultural and diversity needs of young people and develop a culture of team practice around this To ensure that young people with complex needs and traumatic backgrounds are supported to receive professional support and team practice is developed to support these needs Ensure that educational needs are met, with appropriate support to enable young people to achieve their goals in line with legislation and the support of local educational and in house resources To develop professional relationships with parents, multi agency professionals, commissioners and the community in which children live in To ensure compliance with the Children Act 1989, as amended, Children’s Home Regulations and Quality Standards. Supervision and Team Management To develop the team and support the registered manager in team development and actively managing performance area, supervision and team meetings providing clear leadership and guidance to develop god working practice and high quality performance to provide consistent and nurturing care to young people To supervise staff and complete regular supervision and appraisal in line with regulations. To review and manage supervisory needs based on individual needs To develop the service with the manager promoting team development through development plans and identifying training and workforce development needs Effectively inducting staff into the home and accessing/implementing training and mentoring to support the team and homes needs To maintain good reporting and recording systems in line with ofsted regulatory requirements To assist the manager to monitor and review the homes performance via audits and facilitating external audits from Regulation 44 officers and commissioning local authorities 3. Managing Finance To ensure the home is operating budgets and financial processes in compliance with the organisations policies and procedures To effectively report 5. Professional networking, communication and standards To maintain a professional relationship with commissioners and safeguarding partnerships to ensure the best outcomes for young people To be aware of the procedures, objectives and roles of partner agencies, including commissioners in order to work effectively alongside them. To represent Young Horizons in a positive and professional manner, ensuring that the team and home has a culture of professional practice and good communication with all professionals, visitors and family members To assist the manager to maintain high standards of childcare practice in compliance with the National Minimum Standards and other regulatory frameworks. 7. General Responsibilities To be aware of and adhere to Health and Safety policy at all times ....Read more...
Apprentice Recruitment Co-ordinator
Does this sound like you? An ambitious, target driven and self-motivated individual, with a sharp mind, high levels of intelligence and initiative with the ability to learn quickly, work under pressure and enjoy working in a fast-paced environment. It is a result driven industry so you will need to be resilient and be mentally agile. You will receive training, support and encouragement from your teammates and managers from your very first day onwards! Source and pre-screen suitable candidates from CV Library, Reed, etc. Making over 60 cold calls per day to new and old candidates. Registering candidates which includes vetting for compliance. Utilise CRM systems to create, update and maintain profiles and documents for new and old candidates. Use ATS to track and add new/old candidates. Support Recruitment Consultants with candidate recruitment and selection. Shortlist suitable candidates for job vacancies provided to you by Recruitment Consultants. Use CRM/ATS to record accurate and detailed notes/ Create, post and monitor job adverts. Build and maintain relationships with candidates and agency workers Providing interview feedback to unsuccessful candidates. Delivery excellent customer service. Send and respond to emails in a timely manner Processing agency worker timesheets Recording agency worker timesheets on relevant systems. Chasing and following up with agency workers where timesheets have not been submitted or approved. Ensuring timesheets are accurately submitted to clients and approved before relevant deadlines. Obtain referee details from candidates and then send them out to referees and follow up on any outstanding references. Identify new business opportunities by passing suitable referee details to Recruitment Consultants for Business Development. Uploading candidate compliance documents on to relevant systems and client portals. Answer telephones queries, resolving enquiries and providing advice and information on a wide range of issues such as agency worker timesheets, job adverts, etc. Taking accurate messages and passing it on to Recruitment Consultants, etc. Maintain and uphold company standards, branding and principles Training: All training will be carried out within the workplace during working hours We aim for you to complete your Apprenticeship with the use and ease of eLearning, encouraging you to submit evidence via your eportfolio We will set you targets that are specific to your needs, training you as we go on what you need to know The qualification will be adapted to suit your exact job description and your organisation’s needs; however, it is flexible and easily fits in with your normal every day work You must complete at least 6 hours a week off-the-job training and this will be discussed and planned with your employer. This could be in the way of mentoring, job shadowing, spending time on set tasks and assignments and/or researching Every 3 months your trainer and employer will complete a formal Progress Review with you. This will check that you are on target. If you are not, then your plan will be amended and any additional training and development needs will be addressed Full training will be given leading to a recognised Level 3 Recruiter Standard Qualification Off-the-job training will be supported by our Training Provider - Davidson Training UK Ltd You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent) Training Outcome: Full-time position and growth within the business We want to train an apprentice and help them grow and flourish with us We wish to mentor you and support you as you advance along with us We anticipate your continued growth and commitment to us also Employer Description:ABOUT US Tempting Recruitment first opened our doors in 2018 and since then we have gone about rapidly growing our business and market space. We have offices based in Croydon, London and Dartford, Kent, but our reach stretches throughout the whole of the United Kingdom. We are a vastly experienced and friendly team who strive to be successful at what we do. OUR MISSION Our mission is to be a leading global recruitment brand known for developing professionals and helping business thrive through great client partnerships and career development. Inspiring ambitious achievement, delivering results, ensuring value for all, and providing continuous employment opportunities. Utilising our expertise and our values in the work we do, the people we place and the companies we serve. OUR VALUES • Exhibit Company Values at all times • Add Value • Exceed Targets • Go the extra mile • Work to Excellent • Resilience • Consistency • Proactivity • Work with integrity and respect at all timesWorking Hours :Monday- Friday 8:30am- 6:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Intermediate skills in outlook,Intermediate skills in Excel,Ambition and independence,Excellent attention to detail,A people person,A proactive individual,Self-motivated,Ability to interpret data,Desire to succeed,Ability to work under pressure,Professional in appearance,Professional in conduct,Articulate,Good attitude to work,Desire to work in recruitment ....Read more...
Business Support Exectutive
.cs2654AE3A{text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt} .csEA8AEC98{color:#000000;background-color:transparent;font-family:Calibri;font-size:10pt;font-weight:normal;font-style:normal;text-decoration: underline;} .csC240CACF{color:#000000;background-color:transparent;font-family:Calibri;font-size:10pt;font-weight:bold;font-style:normal;} .csC8F6D76{color:#000000;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;} .cs4306042E{color:#000000;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:bold;font-style:normal;} .csD54CA746{text-align:left;margin:0pt 0pt 0pt 0pt;line-height:1.158333;list-style-type:disc;color:#000000;background-color:transparent;font-family:Arial;font-size:11pt;font-weight:normal;font-style:normal} .csE77A638E{text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;background-color:#FFFFFF} .csC99D6001{text-align:left;margin:0pt 0pt 0pt 0pt;background-color:#FFFFFF;list-style-type:disc;color:#000000;font-family:Arial;font-size:10pt;font-weight:bold;font-style:normal} .csA33DE675{color:#000000;background-color:transparent;font-family:Calibri;font-size:10pt;font-weight:normal;font-style:normal;} .cs6A1A316A{text-align:left;margin:0pt 0pt 0pt 0pt;list-style-type:disc;color:#000000;background-color:transparent;font-family:Arial;font-size:10pt;font-weight:normal;font-style:normal} .cs26DADAAD{color:#000000;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;text-decoration: none;} .csCCA9035D{color:#0000FF;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;text-decoration: underline;} Job Title: Business Support Based at: LancingPackage: £26,208 Job Summary:Reporting directly to the Purchasing Manager, my client is looking for a bright, ambitious person to join our busy Purchasing Team. The ideal candidate will be an enthusiastic, driven and hardworking individual with strong administration and organisational. A proven background in Admin/or coming from an IT background would be advantageous.We are a well-established IT Company with a 20 year+ track record offering a great working environment. You will deal with various office roles including quote & purchase order raising and act as liaison between various internal departments and customers to ensure the smooth delivery of our products and services. You will also be required to undertake administrative duties in relation to the role, as well as potentially assist the rest of the department with ad-hoc duties as required – including Project Coordination and Diary Management.Applicants must have an excellent command of written and spoken English with exceptional attention to detail. You must be able to work well both as an individual and within a team and not be afraid to take ownership of requests or issues. Good knowledge of Excel and Outlook is essential Duties & Responsibilities: Raising quotes for hardware or repair jobs in our shop and sending on to customers.Raising purchase orders and sending to suppliers.Liaise with customers and suppliers to agree schedules.Manage relationship with suppliers that are used regularly.Maintain stock levels of office stationary.Scheduling ad hoc technician visits in our busy diary.Own and manage client requests, escalating issues where appropriate.Answering inbound calls from customers and assisting or routing to the correct department.Assist with deliveries and stock control.Assist with various company administration tasks as required. General Skills Required Excellent telephone manner, face-to-face communication and written skillsProfessional and mature attitude suitable for a sensitive educational setting. Self-motivated and able to work independently as well as part of a team. Logical and effective approach to problem-solving. Ability to manage multiple tasks and meet strict deadlines. Good time management and ability to multitask. Benefits Up to 25 days annual leave per year plus bank holidays (22 days AL increasing to 25 after 5 years of service) Discounted gym membership24/7 EAP (Employee Assistance Programme) Regular social and team building events To apply for this role or for more information and an initial telephone interview please send your CV to soniab@justit.co.uk or contact me directly 0207 426 9844 ....Read more...
Apprentice Production Technician
VPI Damhead are looking for an apprentice to train alongside our existing, experienced team. As an apprentice you will study a range of programmes working towards a Level 3 Maintenance & Operations Engineering Technician Apprenticeship standard, covering a variety of skills and qualifications while earning a wage and completing invaluable practical skills in industry. You will be working alongside a mentor and assisting the experienced process shift team with the following duties: Main Duties and responsibilities. Start-up & shutdown the plant process as per operating procedures Operating the plant and process within the set production and safety parameters Take samples as per the sampling schedule and procedure Complete daily logs and make notes of operational events and communicate to the Shift Team Leader and oncoming shift team Assist in the return to service of new plant and equipment Assisting in carrying out permit to work isolations, de-isolations Report any Health & Safety issues / incidents Report any Engineering issues Ensure good housekeeping standards are maintained on plant Other responsibilities: Ensure correct stock control of any raw materials used on plant Ensure control of emergency equipment and PPE in the area Ensure correct control of any waste streams and assist in the management of the controlled waste zone Due to Health and Safety requirements for shift working, all apprentices must be 18 years of age by April 2025 when they leave their studies at IPS continue their apprenticeships on site. What we can offer you Competitive apprenticeship salary Exceptional training and development programme 25 days holiday + bank holidays A Flexible programme that is employer led with bespoke training modules Exceptional reward and recognition events Additional Training and Development Plans – see details below The role will occasionally involve some working at height, work within in confined spaces, and work with PPE required when working with chemicals. Specific training will be provided for these aspects of the role. *New applicants who meet the entry requirements of the role will be contacted by the Apprentice Employment Agency team to discuss your application and the apprenticeship in further detail. Please ensure you provide up to date contact details and check your junk in case of redirected emails. Failure to respond to communications will result in your application being withdrawn.Training:Level 3 Maintenance and Operations engineering technician Engineering technicians in the wider advanced manufacturing and Engineering Sector take responsibility of quality and accuracy within the limits of their personal authority. Demonstrate a core set of behaviours in order to be competent in their job role and complement wider business strategy and development. The delivery of this Apprenticeship Standard requires a full year off the job training at the IPS Training centre. Within the first year the Apprentice will attend four days in the week, completing practical skills within the IPS Rochester workshop (foundation competence units) and they will attend one day a week, studying the Technical Certificate. In Year 2 the Apprentice moves to day release and will attend the Training Centre one day a week to continue the Technical Certificate, continuing until they are ready for End Point Assessment in Year 3. The Apprentice will continue to receive regular training contact with IPS all throughout the programme. Core Knowledge: A Technician will understand: First principles relating to the operation and maintenance of appropriate plant and equipment Relevant industry health and safety standards, regulations, and environmental and regulatory requirements Maintenance and operational practices, processes and procedures covering a range of plant and equipment The relevant engineering theories and principles relative to their occupation Core Skills: A Technician will apply their knowledge of plant and systems to safely perform maintenance and operational activities with minimum supervision. This will require them to: Comply with industry health, safety and environmental working practices and regulations Locate, and rectify faults on plant and equipment Communicate with and provide information to stakeholders in line with personal role and responsibilities Read, understand and interpret information and work in compliance with technical specifications and supporting documentation Prepare work areas to undertake work related activities and reinstate those areas after the completion of the work-related activities Inspect and maintain appropriate plant and equipment to meet operational requirements Assess and test the performance and condition of plant and equipment, and communicate, handover and confirm that the appropriate engineering process has been completed to specification. Successful achievement of the end-point assessment will lead to final certification of the apprenticeship.Training Outcome:Progression subject to performance, the position comes with personal development throughout your career with VPI and support to deliver the businesses objectives. Support to study and achieve an H.N.C. in a relevant operations discipline within 3 years.Employer Description:An apprenticeship with VPI is a great opportunity to put both theoretical and practical learning into practise. We are one of the largest energy producers in the UK with five operational Combined Cycle Gas Turbine (CCGT) sites totalling a fleet capacity of 3,119 Megawatts. This is an apprenticeship where you will have the opportunity to make a tangible difference. Not only will you learn valuable skills as you start out on your career, but you will also be doing so in one of our CCGT sites that provides required power and stability to the national grid.Working Hours :(08:00 – 16:00) Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Services Program Manager
The Company Join a leading financial institution known for its innovation, customer-centric services, and commitment to excellence. This role is pivotal in shaping the future of their services call centre, focusing on operational efficiency and exceptional quality outcomes. The Opportunity The Services Program Manager will oversee and drive initiatives aimed at enhancing the operational efficiency, quality, and regulatory compliance of the institution’s services call centre. This is a strategic and hands-on role requiring a dynamic leader who can execute projects with measurable impact while fostering a culture of continuous improvement. Key Responsibilities Operational Excellence Develop and implement operational strategies to improve call centre efficiency and productivity. Identify and resolve process bottlenecks, ensuring seamless service delivery. Introduce and monitor KPIs to measure success in operational performance. Call Centre Quality & Efficiency Lead initiatives to improve call centre performance, ensuring adherence to quality standards. Collaborate with stakeholders to optimize workflows and improve customer experience. Conduct regular audits and reviews to maintain service excellence. Data & Regulatory Management Oversee data-driven projects to ensure compliance with regulatory standards. Leverage analytics to identify trends and inform decision-making. Work closely with compliance teams to mitigate risks and adhere to policies. Key Skills and Experience Proven experience in managing operational excellence programs within call centres or similar environments. Strong background in process optimization, efficiency improvements, and change management. Knowledge of data management and regulatory compliance in financial services is a plus. Exceptional leadership and communication skills, with the ability to engage and influence stakeholders at all levels. Proficient in data analytics tools and reporting systems. Qualifications Bachelor's degree in Business, Operations Management, or a related field. Certifications in Lean, Six Sigma, or equivalent methodologies are highly desirable. Work Environment Hybrid Model: 3 days in the Melbourne CBD office, 2 days remote. Collaborative, fast-paced environment with a focus on innovation and excellence. Benefits Opportunity to work with a renowned financial institution. Potential for long-term extension (up to 4 years). Competitive daily rate contract. Eligibility: Applicants must have full working rights in Australia. If you think this would be the ideal next role for you and you have the desired experience, then please click on the link below or send your resume directly to Nick at nchua@parityconsulting.com.au Whether you are a sports fanatic, shark diver or part-time antique collector, we celebrate your uniqueness. Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work. We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us. ....Read more...