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Customer Service Specialist
JOB DESCRIPTION Company Information RPM Industrial Coatings Group is home to 11 industry-leading coatings and finishing brands. Our dynamic portfolio includes liquid coatings, powder coatings, touch-up and repair products, sundries, adjuvants, and much more. You'll find our products around the globe in industries from architecture and automotive to farming, forestry, marine, and more. RPM Industrial Coatings Group is part of RPM International Inc., a $7.3 billion global company with subsidiaries that are market and industry leaders in specialty coatings, sealants, building materials, and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's brands are trusted by consumers and professionals alike to help build a better world. Kop-Coat, Inc. is the world's leading supplier of innovative chemical products for the protection of farms, forests, and buildings. For over 25 years, Kopcoat has provided superior solutions to control and eliminate mold, decay, insects, water damage, and more. And we do it while providing outstanding service for our customers. About the Opportunity At Kop-Coat, Inc., exceptional customer service is more than answering questions; it's about making it easy for our customers to do business with us. We are looking for a Customer Service Specialist to join our team and play a critical role in delivering the customer experience that differentiates Kop-Coat from our competitors. This position will manage the full customer order cycle, from order entry and fulfillment through shipping, invoicing, and receivables, while working closely with customers, sales, production, logistics, and our laboratory team. This is also a unique opportunity to become a key resource for one of Kop-Coat, Inc.'s most important customer service functions. Working alongside an experienced customer service leader, you will learn established processes, develop expertise in customer-specific requirements, help document critical knowledge, and identify opportunities to standardize and improve how we serve our customers. What You'll Do Manage customer orders from initial acceptance through fulfillment, shipping, invoicing, and collection, ensuring accuracy throughout the process. Enter and maintain orders with accurate pricing, product information, quantities, and shipping terms. Serve as a responsive and professional point of contact for customers, sales representatives, and service teams, resolving questions and issues efficiently. Coordinate production, scheduling, and shipments with the Corsicana facility and third-party tolling partners. Monitor orders throughout the fulfillment process and proactively communicate status updates, potential delays, and other issues. Prepare freight estimates and coordinate logistics by evaluating delivery requirements, destinations, carrier options, and other shipping considerations. Build strong, collaborative relationships with customers and internal partners to support exceptional service and operational excellence. Partner with the laboratory team on raw material purchasing, order reconciliation, and customer shipping and receiving activities. Learn and document customer-specific processes, preferences, and historical account requirements to ensure continuity and consistency. Identify opportunities to streamline processes, improve communication, and increase efficiency across the order management workflow. Support the development of standardized processes and documentation that will strengthen the team's ability to serve customers effectively over the long term. What You'll Bring High school diploma or equivalent required; additional education or relevant training is a plus. 5+ years of experience in customer service, order management, inside sales, logistics, or a related field preferred. Strong attention to detail and a high degree of accuracy when working with orders, pricing, product information, and shipping details. Strong organizational and time-management skills, with the ability to manage multiple priorities and orders simultaneously. Excellent written and verbal communication skills. Ability to build productive relationships with customers and cross-functional internal teams. Strong problem-solving skills and the ability to handle complex or unusual customer requests with sound judgment. Comfortable working independently while knowing when to involve others to resolve an issue. Proficiency with Microsoft Office and the ability to learn and effectively use business systems and customer/order management applications. What Success Looks Like In this role, success means becoming a trusted resource for our customers and internal teams while ensuring orders move accurately and efficiently from beginning to end. You will develop a deep understanding of our customers, products, processes, and logistics requirements; proactively identify and resolve issues; and help transform important institutional knowledge into documented, repeatable processes that position the team for continued success. Why This Role Matters This is an opportunity to join a critical function within Kop-Coat, Inc. at an important point in its evolution. You will work alongside an experienced customer service professional with deep knowledge of our customers and operations, giving you the opportunity to learn the business while making an immediate contribution. For the right person, this role offers the chance to become a subject-matter expert in Kop-Coat Inc.'s customer and order management processes, build meaningful relationships across the organization, and have a direct impact on customer satisfaction and operational performance. About Kop-Coat, Inc. Kop-Coat, Inc. is focused on providing innovative wood preservation solutions and exceptional service to customers across North America. Our success is built on technical expertise, quality products, strong customer relationships, and a commitment to delivering solutions that meet our customers' needs. Learn more about Kop-Coat, Inc. at Kop-Coat.com.Apply for this ad Online! ....Read more...
Blind Manufacturing and Production Apprentice
Complete induction, health and safety training and learn safe workshop working practices Learn the factory layout, product ranges, components, materials and production workflow Assist experienced team members with preparation, assembly and finishing of made-to-measure blinds Learn to read production paperwork and understand measurements, specifications and customer requirements Develop accurate measuring, marking and basic hand-tool skills Carry out supervised quality checks and learn how defects are identified before products leave the factory Maintain an organised, clean and safe working area and correctly store materials and components Begin manufacturing simpler products and completing defined production tasks with reduced supervision Develop competence using appropriate workshop tools and machinery following training and authorisation Learn cutting, preparation, assembly and finishing processes for different blind systems Improve speed and efficiency while maintaining accuracy and product quality Understand stock, component usage, waste reduction and lean manufacturing principles Take greater responsibility for checking own work against production specifications Manufacture a broader range of made-to-measure blind products with increasing independence Set up and use relevant machinery safely and correctly for trained production processes Plan and organise own workload within the production schedule Identify common manufacturing problems and take corrective action or escalate issues Apply lean manufacturing principles to reduce waste and improve workflow Work across different production areas to develop a rounded understanding of factory operations Support quality control and ensure completed products are ready for fitting or collection Work towards independently manufacturing products from production specification through to completed quality-checked item Develop competence across additional and more complex product ranges Take ownership of quality, accuracy and productivity for allocated work Support newer team members with basic processes as competence develops Gain wider exposure to how measuring, sales, manufacturing and installation link together Training: On the job learning through mentorship Support from Telford College assessor Day release sessions at Telford College Training Outcome: Opportunities to develop further into the business as growth develops Employer Description:FRO.blinds is a family-run curtain and blind specialist based in Wellington. We opened our Market Street showroom in November 2021, supported by a £7,000 grant from the Pride in the High Street scheme from Telford & Wrekin Council. What started as a made-to-measure blinds business quickly grew into something broader. As customers began to trust us with more of their homes, we expanded into curtains, roman blinds, shutters and soft furnishings.Working Hours :30 hours per week to be discussed at interview stage.Skills: Attention to detail,Organisation skills,Team working,Initiative ....Read more...
Office Administrator Apprentice
Supporting the company Executive Assistant with: Health and safety as well as fire safety and first aid within the office Maintain and update office risk assessments Deliver Health & Safety site inductions to new employees and distribute refresher training to current employees Ensure all building facilities are working correctly and efficiently, e.g. air conditioning and security systems and arrange for annual servicing Manage waste removal Record and manage all building utilities Contact the landlord regarding building maintenance. Improvements and issue Monitor stock and order supplies for the business (stationery, drinks, cleaning materials etc.) Record office expenditure and assist the EA in managing the office budget Coordinate meeting room bookings, facilitate meeting room set up, order refreshments and food & clearing after meetings Greet visitors upon arrival Maintain the condition of the office and arrange for necessary repairs Sort and distribute incoming mail Coordinate internal and external company events Tasks set by the senior management team Updating and testing of the Business Continuity Plan Producing and updating of department SOPs/Supporting other departments with SOP upload onto Entropy Supporting the Head of HR and other departments with: Maintaining workplace accreditations, ISO certifications, and sustainability certifications Carrying out internal audits to ensure departments follow standard operating procedures - this is in line with our accreditations for ISO14001, ISO9001 and ISO27001 (environmental, quality and security) Assisting Tender team and sales teams with tender submission information Carbon impact reporting Environmental Health & Safety compliance audits General business admin Cover for annual leave and sickness within other departments when fully trained (Finance, Client Services, Service Delivery, Commercial) Training:Business Administrator Level 3. This is a blended delivery model. Predominantly, your programme is delivered in your place of work, during working hours. You will have regular meetings with your training specialist and attend monthly online tutorials. There is a requirement to attend monthly masterclasses. These have been designed to help apprentices to share experiences and working practices and to achieve stronger outcomes on assignments and projects. These masterclasses are held in a venue in central Mansfield.Training Outcome:Upon completion of your apprenticeship further training may be available to you to help further your career.Employer Description:We aim to save time and moneyAll businesses have immediate objectives, and many are centered around selling to or communicating with their customers, or acquiring new ones. The earlier we can be involved in discussing these objectives, the more value we can add by leveraging nearly 20 years of company experience.Working Hours :Monday to Friday 09:00 - 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative ....Read more...
Quality Control Specialist
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Quality Control Specialist educates WTI personnel on the proper use and application of products, providing installation training both on and off the roof. They oversee large self-performed projects from start to finish, conducting intermittent inspections and performing post-completion inspections of smaller projects. The QCS will conduct regular job site visits during the project and after project completion. The goal is to provide consistency nationwide through proper roof repairs and the application of our products. ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure proper execution and delivery of all WTI GS and GC self-performed roofing work. Provide a variety of technical and application training sessions in both field and shop settings. Provide hands-on application training and supervision of roof coatings and installation. Attend pre-cons on large projects. Be present at job start-ups to discuss the proper execution of the scope of work. Visit the projects at specific intervals to assess the completed work and provide any direction or corrective advice. Perform a pre-final inspection to ensure that the project has a zero-punch list. Perform final inspections when needed. Pre-project field inspections and technical support, including but not limited to: Peel tests Product testing Product recommendations Proper product installations Post project completion inspection to ensure quality workmanship and proper utilization and application of materials. Product diagnostic support to ensure that WTI is kept out of trouble due to misuse of products in the situation. Conduct roof inspections, providing written reports and photo documentation. Conduct on-site safety audits to ensure all safety requirements are met and consult with the safety team as needed. Review and train on large warranty adjustment projects over ten (10) man days. Communicate professionally both verbally and in writing with our Technicians, Foremen, Supervisors, Field Operations Managers, Regional Business Managers, Corporate Staff, and the Sales Team. Complete daily reports including DTA's, Safety Audits, Truck Audits, and QC Inspection Reports as necessary and applicable. Complete weekly/monthly activity reports as requested. Support the region as needed when weather conditions prevent the fulfillment of daily job responsibilities. Facilitate training in a classroom setting. All other Quality Control Inspection related tasks or training as assigned by the manager. Travel predominantly within assigned territory and nationally when needed, complete and submit expense reports on a timely basis. CERTIFICATES, LICENSES, REGISTRATIONS: OSHA 30 training OTHER SKILLS AND ABILITIES: Strong roofing or building science mechanical aptitude. Prior experience in a field service leadership role. Practical computer application literacy (including Microsoft Office Suite and learning the necessary internal business systems) In-depth technical understanding and extensive hands-on knowledge of applications of products. Intimate knowledge of our product line. This position is an autonomous role and requires self-motivation to manage a high level of independence. Strong work ethic and ability to multitask. Experience working with various types of technology and software. Must have a valid driver's license and a clean driving record. Apply for this ad Online! ....Read more...
Quality Control Specialist
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Quality Control Specialist educates WTI personnel on the proper use and application of products, providing installation training both on and off the roof. They oversee large self-performed projects from start to finish, conducting intermittent inspections and performing post-completion inspections of smaller projects. The QCS will conduct regular job site visits during the project and after project completion. The goal is to provide consistency nationwide through proper roof repairs and the application of our products. ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure proper execution and delivery of all WTI GS and GC self-performed roofing work. Provide a variety of technical and application training sessions in both field and shop settings. Provide hands-on application training and supervision of roof coatings and installation. Attend pre-cons on large projects. Be present at job start-ups to discuss the proper execution of the scope of work. Visit the projects at specific intervals to assess the completed work and provide any direction or corrective advice. Perform a pre-final inspection to ensure that the project has a zero-punch list. Perform final inspections when needed. Pre-project field inspections and technical support, including but not limited to: Peel tests Product testing Product recommendations Proper product installations Post project completion inspection to ensure quality workmanship and proper utilization and application of materials. Product diagnostic support to ensure that WTI is kept out of trouble due to misuse of products in the situation. Conduct roof inspections, providing written reports and photo documentation. Conduct on-site safety audits to ensure all safety requirements are met and consult with the safety team as needed. Review and train on large warranty adjustment projects over ten (10) man days. Communicate professionally both verbally and in writing with our Technicians, Foremen, Supervisors, Field Operations Managers, Regional Business Managers, Corporate Staff, and the Sales Team. Complete daily reports including DTA's, Safety Audits, Truck Audits, and QC Inspection Reports as necessary and applicable. Complete weekly/monthly activity reports as requested. Support the region as needed when weather conditions prevent the fulfillment of daily job responsibilities. Facilitate training in a classroom setting. All other Quality Control Inspection related tasks or training as assigned by the manager. Travel predominantly within assigned territory and nationally when needed, complete and submit expense reports on a timely basis. CERTIFICATES, LICENSES, REGISTRATIONS: OSHA 30 training OTHER SKILLS AND ABILITIES: Strong roofing or building science mechanical aptitude. Prior experience in a field service leadership role. Practical computer application literacy (including Microsoft Office Suite and learning the necessary internal business systems) In-depth technical understanding and extensive hands-on knowledge of applications of products. Intimate knowledge of our product line. This position is an autonomous role and requires self-motivation to manage a high level of independence. Strong work ethic and ability to multitask. Experience working with various types of technology and software. Must have a valid driver's license and a clean driving record. Apply for this ad Online! ....Read more...
Recruitment Consultant Apprentice
Use a range of Microsoft Office applications, including Word, Excel and PowerPoint, alongside recruitment software and online platforms Support the sourcing of suitable candidates through job boards, social media, databases and other recruitment channels Conduct telephone screening interviews to assess candidates’ experience, skills, availability and career aspirations Create, advertise and manage engaging job vacancies across a range of recruitment platforms Review and shortlist applications, matching candidates to suitable opportunities within the construction industry Assist with candidate registration, right-to-work checks, ID verification and other compliance documentation Liaise with internal departments, including payroll, to ensure candidate information and records are accurate and up to date Maintain and regularly update the company database with accurate candidate and client information Provide a high standard of customer service and build positive relationships with candidates and clients throughout the recruitment process Develop the skills and knowledge required to independently manage recruitment campaigns and support the successful filling of vacancies Work towards individual and team objectives while maintaining high standards of service and professionalism Develop a strong understanding of Caval’s recruitment processes, compliance requirements and the construction recruitment sector Support the wider team with general administrative duties, including maintaining records, preparing documents and managing correspondence Assist with producing reports and monitoring recruitment activity using Microsoft Excel and internal systems Prioritise tasks effectively, manage deadlines and ensure all candidate and client information is handled accurately and confidentially Training:Business Administrator Level 3. Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice. Off-the-job training will follow the time allocations outlined in the occupational standard. On the job and off the job training will be delivered in the workplace.Training Outcome:We’re committed to supporting your development beyond the apprenticeship. As you build your experience and confidence, you’ll have the opportunity to progress within the recruitment team, taking on greater responsibility and developing your skills in recruitment, sales, business development and relationship management. Successful completion of the apprenticeship can provide a strong foundation for a long-term career with Caval, with clear opportunities to grow and progress within the business.Employer Description:Caval is a leading specialist recruitment consultancy dedicated tothe construction and built environment sectors. With offices inManchester and Leeds, we partner with some of the UK's mostrecognised construction contractors, developers and consultancies,providing high-quality recruitment solutions across a range ofdisciplines.We're passionate about developing talent, and this apprenticeshipoffers a tried and tested, excellent opportunity to build a rewardingcareer in recruitment. If you're ambitious, confident, enjoyspeaking to people and are looking for a career where your hardwork is recognised and rewarded, we'd love to hear from you.Working Hours :Monday to Friday, 8am - 4.30pm Potential need to switch within 1-hour later, but never evenings, weekends, bank holidays.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Initiative,Non judgemental,Confident telephone manner,Self-motivated,Enthusiastic ....Read more...
Travel Consultant Apprentice
This apprenticeship offers a fantastic opportunity to gain hands-on experience within a busy travel agency, working alongside experienced travel professionals. You’ll be supported by senior team members as you develop key industry skills and knowledge. Your role will include: Welcoming new and returning customers to the store with a warm and professional approach Handling holiday enquiries in person, over the phone, and via email Participating in training and development opportunities, including the potential to attend industry events in the UK and abroad Researching and responding to holiday enquiries using online tools, reservation systems, and email communication Booking holidays and delivering an exceptional end-to-end service using the sales techniques you will develop Carrying out administrative tasks related to travel bookings and customer service Delivering outstanding customer service at every stage of the customer journey Working towards individual and store performance targets Training:***** Your Training Plan ***** This apprenticeship forms part of a formal qualification, on successful completion, you will achieve a Level 3 Travel Consultant qualification that will be added to your digital achievement record Working with our chosen training provider, you will be assigned a specialist Travel Assessor who will be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey Training will be carried out online, face to face, both individually and as part of a classroom, to ensure you have an enhanced experience You will be assigned 6-hours a week in the workplace to spend towards your qualification with full support from your manager and assessor Learning first-hand from training specialists and peers, you can become a fully-fledged Travel Consultant in a little over a 12-month period Training Outcome:Upon successful completion of the Level 3 Travel Consultant apprenticeship, you may have the opportunity to progress onto a further qualification to enhance your skills and career development. Potential next steps will be discussed during your one-to-one meetings.Employer Description:Travel Finesse Ltd is your trusted, local independent travel agency, offering expert advice, great value, and a truly personal service. With over 25 years of experience in the travel industry, we pride ourselves on delivering a one-to-one approach to holiday planning. Whether you're looking for a short UK break or a once-in-a-lifetime round-the-world adventure. As an ABTA and ATOL-protected business, you can book with confidence, knowing your travel plans are in safe hands. We provide more choice than ever, helping you find the perfect holiday to suit your needs and budget. At Travel Finesse, it’s not just about booking a trip, it’s about creating the right travel experience for you.Working Hours :Monday - Friday: 9am - 5pm. Saturday: 9am - 3pm. 5 working days a week.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Geography ....Read more...
Senior Conference Producer - Maternity Cover
Are you an experienced Conference Producer looking to take ownership of a busy portfolio of high-profile healthcare events?Do you enjoy combining content development, speaker management, project delivery and commercial thinking?We are looking for a Senior Conference Producer to join our events team in September/October on a maternity cover basis, managing content and delivery across a portfolio of more than 20 live and virtual healthcare events.What's in It for You? £40,000-£45,000 salary, depending on experienceHybrid workingCentral London office near Bank, St Paul's and Barbican28 days' annual leave, rising to 30 days after two years, plus bank holidaysPrivate healthcare insuranceOpportunity to manage an established portfolio of 20+ eventsWork within a small, efficient team and with leading UK healthcare professional brandsVaried role combining content, events, marketing and commercial collaborationGreat Place to Work and UK's Best Workplaces for Women certified employer About the RoleYou will take responsibility for the content and delivery of events across at least three leading healthcare brands: Nursing in Practice, Management in Practice and Clinical Excellence.The portfolio includes approximately 20 live and virtual events, including around 10 face-to-face events across the UK.This is a hands-on role covering the full event lifecycle, from researching topics and developing conference programmes through to recruiting speakers, hosting virtual events and managing agendas onsite.You will also work closely with editorial, sales and marketing teams to ensure events deliver strong audience engagement, delegate satisfaction and commercial performance.Key Responsibilities Research and develop engaging healthcare conference programmesCarry out primary and secondary research to identify relevant topics and themesRecruit and manage expert speakersCoordinate speaker biographies, presentations, photographs and expensesLiaise with sponsors regarding workshops and sponsored sessionsDevelop engaging formats for live and virtual sessionsWork with sales teams to identify commercial opportunitiesManage speakers and agendas at face-to-face events across the UKBrief speakers and ensure sessions run smoothly and to scheduleHost and manage virtual events from the backendCreate webinar staging pages and Zoom linksCoordinate sponsor approvals where requiredUpdate and proof event websitesSupport the creation of on-demand and post-event contentWork with marketing teams on event messaging, emails and promotional copyIdentify potential marketing partnerships and contra opportunitiesMonitor competitors and developments within the healthcare events marketMaintain an understanding of relevant healthcare and pharmaceutical compliance requirements What We're Looking ForYou will need: At least two years' conference production experienceExperience managing events from initial research through to deliveryStrong primary and secondary research skillsExperience recruiting and managing speakersFace-to-face event delivery experienceExcellent project management and organisational skillsThe ability to manage several events and deadlines simultaneouslyStrong communication and relationship-building skillsConfidence working with senior speakers, sponsors, clients and internal teamsA good understanding of the commercial drivers behind eventsExcellent attention to detailStrong Microsoft Office skillsThe ability to work independently and take ownership of projectsWillingness to travel within the UK, including occasional overnight stays Desirable ExperienceIt would be beneficial if you also have: Healthcare or pharmaceutical events experienceKnowledge of the UK healthcare sectorUnderstanding of the ABPI CodeExperience updating websitesExperience using event management systemsExperience producing virtual or hybrid events About UsWe are an established integrated media and marketing services business serving a community of more than 590,000 UK healthcare professionals.For more than 30 years, we have produced specialist content, publications and events designed to inform and engage healthcare professional audiences.Our events programme ranges from bespoke client events to major conferences and exhibitions attracting up to 1,000 attendees.Apply TodayIf you are an experienced Conference Producer looking for a varied role where you can take genuine ownership of an established healthcare events portfolio, we would be pleased to hear from you.Please apply with your CV and covering letter by Friday, 4 September 2026.We may close the recruitment process earlier if a suitable candidate is appointed. Please note that due to the expected high volume of applications, only successful candidates will be contacted. No recruitment agencies please. ....Read more...
Partnerships and Operations Manager
Partnerships and Operations Manager – Leading UK Events Company – London – up to £50,000Our client is a fast-growing business operating across technology, hospitality and live events, connecting independent food and drink businesses with customers at amazing events UK wide. Through its innovative platform, customers can discover and book everything from street food vendors to specialist suppliers, while its live events curates and delivers F&B line-ups for some of the UK's biggest festivals, venues and events.The business is now looking for a top-quality manager to bring things together across the platform and at the live events. Someone who can plan, deliver, execute and report. Someone who can deliver on both sides of the operation and deliver the best customer experiences.What the Role Offers: Competitive salary and equity opportunities.Ownership of the overall supply & partnerships strategy.Leadership responsibility for an existing team of two, with scope to grow the function.A highly varied role combining strategy, commercial activity and hands-on event delivery.A chance to attend some of the best music, culture, food and drinks events the country has to offer. Key Responsibilities: Own and develop the overall supplier and partnership strategy across both the marketplace and live businesses.Identify, onboard and develop a high-quality network of independent food, drink and hospitality suppliers.Lead and develop the existing supply team, establishing processes, objectives and best practice.Manage supplier relationships, performance and quality across the wider network.Curate and manage F&B supplier line-ups for large-scale events, festivals, venues and pop-ups.Work closely with commercial and operational teams to understand supplier mix, pricing, portions, sales potential and customer experience.Be hands-on in the field, attending events and working directly with suppliers to ensure successful delivery.Solve problems in the moment. Key qualities they're looking for: Strong experience within F&B, hospitality, live events, concessions, marketplaces or event technology.Proven ability to build and manage supplier, partner or account networks.Commercially minded, with the ability to understand both the strategic picture and the detail of delivery.Genuine understanding of the food and drink operator landscape, particularly independent businesses.Resilient and confident communicator who can hold their own when dealing with challenging suppliers or situations.Entrepreneurial, hands-on and not afraid to get stuck in, equally comfortable in the office or on site. If you are interested in having a chat about this role, please forward updated CV’s to Rupertat COREcruitment / rupert@corecruitment.com ....Read more...
Business Administrator Apprenticeship
Administration & Office Support Managing emails and responding to customer and supplier enquiries. Maintaining electronic and paper filing systems. Processing incoming and outgoing correspondence. Scheduling meetings and preparing meeting notes. Updating company databases and CRM systems. Preparing reports, presentations, and business documents. Import & Logistics Administration Assisting with the preparation of import documentation. Tracking international shipments and updating customers on delivery status. Liaising with freight forwarders, shipping agents, and courier companies. Monitoring delivery schedules and resolving shipment queries. Maintaining records of import orders and stock movements. Supporting customs clearance processes by collating required paperwork. Customer Service Acting as a first point of contact for customers via phone and email. Processing customer orders and enquiries. Providing updates on delivery times and stock availability. Handling customer complaints and escalating issues when required. Building positive relationships with customers and suppliers. Purchasing & Supplier Support Raising purchase orders and processing invoices. Maintaining supplier records and contact details. Supporting the procurement team with order tracking. Assisting with supplier performance monitoring. Obtaining quotations from suppliers and comparing costs. Finance & Data Management Inputting financial data into business systems. Processing invoices and matching purchase orders. Supporting credit control activities. Maintaining accurate records and spreadsheets. Producing reports on sales, imports, and operational performance. Compliance & Quality Assurance Ensuring import documentation is accurate and compliant. Maintaining records required for customs and regulatory purposes. Supporting audits and compliance checks. Following company procedures relating to data protection and confidentiality. Assisting with health and safety administration. Skills Developed Communication with international customers and suppliers. Organisation and time management. IT and business software proficiency. Attention to detail and accuracy. Problem solving and customer service. Understanding of international trade and import processes. Teamwork and professional workplace behaviours. Training:During your apprenticeship, you will be asked to attend college training days for 6 sessions, to support your development and knowledge, between these sessions a specialist assessor will visit you every month at work, to help and support you. Training Outcome:Full time role within the businessEmployer Description:We are a Stratford-upon-Avon based food import, wholesale and distribution company supplying nuts, and food ingredients to businesses across the UK. Our customers include wholesalers, food manufacturers, bakeries, retailers, hospitality businesses and catering companies. We focus on quality products, reliable service and developing long-term relationships with our customers.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Physical fitness ....Read more...
Managing Director, Solutions
Job Description: We are working with a well-established and multi-award-winning financial services provider who are seeking a Managing Director of Solutions to join their senior leadership team in London. This is a newly created, senior leadership opportunity for someone with a strong track record in bringing together multiple business units into one cohesive, high-performing division. The successful candidate will lead the consolidation and transformation of business units into a single, unified function, working closely with the Executive Committee to shape strategy, drive commercial performance, and support the organisation's continued growth, including through acquisition. Deep pensions knowledge is not essential for this role, it is essential that you have worked in a regulated financial services environment. What matters most is demonstrable experience leading business integration, strong stakeholder management skills at senior/C-suite level, sound commercial acumen, and comfort engaging with data-led and technology-driven propositions. Essential Skills/Experience: Significant senior leadership experience gained in pensions, investment management, investment solutions, professional services, or data-led consultancy environments. Demonstrated experience leading change, integrating business lines, or transforming operating models. Strong commercial acumen with a track record of owning budgets, driving revenue growth, and supporting sales and client delivery. Exceptional stakeholder management and communication skills, with the ability to influence senior leaders and business unit heads. Comfort engaging with data and technology-driven products and platforms. Strong people leadership with a track record of building engaged, high-performing teams. Degree in Finance, Economics, Investments, Business, or a related discipline; professional investment qualifications (e.g. CFA) desirable but not required. Core Responsibilities: Lead the end-to-end consolidation of business units into one cohesive function, defining a compelling strategic vision and operating model. Take full commercial accountability across the division, including revenue growth, profitability, cost efficiency, and product performance; own forecasting, budgeting, and financial reporting to the Board. Oversee the enhancement and optimisation of the group's data and reporting platform, ensuring its outputs drive better client and internal decision-making. Champion the development of integrated propositions that combine consultancy insight, professional services delivery, and data-led capabilities. Build, lead, and motivate high-performing teams, conducting regular performance, development, and succession reviews across the newly consolidated division. Lead change management efforts during integration and growth, ensuring clarity of purpose, employee engagement, and stakeholder buy-in. Support M&A activity by providing insight on investment, platform, and product implications, and contribute to integration planning and execution. Benefits: A highly competitive salary, with bonus potential and Equity potential A wider benefits package including private medical insurance, group life assurance, pension contribution, and hybrid working Job reference: 16544 INDPERM Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy. To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. At Core-Asset, we're committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you're happy with any changes. By engaging with us (either by applying for a job we're advertising, registering through our website, or getting in touch with our business) you're agreeing to be bound by this policy. Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland. Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy. To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes. By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy. Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland. ....Read more...
Embellishment Executive
Embellishment ExecutiveLocation: Farsley, Leeds – Office based Salary: Circa £25,000 to £28,000 DOE + up to 10% bonus Full Time, PermanentChef Works Europe Ltd is looking for an organised and proactive Embellishment Executive to coordinate garment decoration projects across its broad customer base.Covering embroidery, screen printing, heat transfers and tax-tabbing, you'll manage projects from initial design and customer approval through to production, acting as a key link between customers, the sales team, suppliers and the embellishment team.This is a varied and specialist role for someone with previous experience in the apparel, textile, garment decoration or garment printing industry who understands both the creative and production elements of garment embellishment.The RoleReporting day-to-day to the Customer Experience Manager, you'll manage multiple orders and projects at different stages of the embellishment process.Your responsibilities will include: Coordinating artwork development, mock-ups, samples and customer approvalsManaging embellishment projects from initial design through to productionLiaising with customers to clarify specifications, quality requirements and timescalesCoordinating embroidery, screen printing and digital/heat transfer requirementsMonitoring embellishment quality and helping to resolve technical or production issuesTracking garments and supporting materials to ensure timely delivery to and from the embellishment centreForecasting capacity and maintaining accurate production schedules and logsProcessing customer orders and responding to enquiries, predominantly via emailPreparing garment mock-ups for customer approvals and presentationsCoordinating deliveries and collections, including relevant customs documentation for deliveries outside the UKMaintaining accurate information within our Order Management SystemHandling embellishment pricing enquiries and liaising with relevant departmentsSupporting projects for trade shows, competitions and presentationsHandling occasional customer queries or complaints professionally, working towards an appropriate resolutionCommunicating effectively with customers, suppliers and internal teams As part of a small UK-based team, you'll also need to be happy supporting the wider business when required and bring a positive, proactive and flexible approach to your work.About YouWe're looking for someone with relevant industry experience who understands garment decoration processes and is comfortable coordinating projects from design through to production.You will need: At least 2 years' experience within the apparel, textile, garment decoration or garment printing industryKnowledge of garment decoration techniques, including embroidery, screen printing and digital/heat transfersExperience using Wilcom embroidery and apparel decoration softwareStrong organisation and attention to detailGood problem-solving customer service skills and an understanding of quality controlThe ability to manage multiple orders, priorities and deadlinesStrong written and verbal communication skillsConfidence liaising with customers, suppliers and colleagues across different departmentsGood Microsoft Office skills, particularly OutlookExperience using an Order Management System (OMS) or similar business systemAdditional language skills would be welcomed but are not essential. Experience across both the design/development and planning/production stages of embellishment Salary & Benefits Circa £25,000 to £28,000 salary, depending on experienceUp to 10% bonus£300 annual Wellbeing AllowanceMatched employer contribution to People's Pension29 days' paid annual leave, including bank and public holidaysFree onsite parkingContemporary office space in FarsleyGyms and local amenities within walking distanceFriendly, dynamic and collaborative working environment This is a full-time, office-based role with an initial 3-month probationary period.About Chef WorksChef Works is a truly global hospitality uniform company with two leading brands, Chef Works and BRAGARD.Manufacturing and distributing across more than 80 countries, the business has built a longstanding reputation for outstanding quality and design.Customers include chefs, hotels, restaurants, coffee shops, educational establishments, laundries, food-service companies and assisted-living facilities – essentially anywhere food is created or served with style.If you have experience within the garment, apparel or textile industry and understand the processes behind high-quality garment embellishment, we'd love to hear from you.Apply today with your CV. INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Garment & Embroidery Coordinator
Garment & Embroidery CoordinatorLocation: Farsley, Leeds – Office based Salary: Circa £25,000 to £28,000 DOE + up to 10% bonus Full Time, PermanentChef Works Europe Ltd is looking for an organised and proactive Embellishment Executive to coordinate garment decoration projects across its broad customer base.Covering embroidery, screen printing, heat transfers and tax-tabbing, you'll manage projects from initial design and customer approval through to production, acting as a key link between customers, the sales team, suppliers and the embellishment team.This is a varied and specialist role for someone with previous experience in the apparel, textile, garment decoration or garment printing industry who understands both the creative and production elements of garment embellishment.The RoleReporting day-to-day to the Customer Experience Manager, you'll manage multiple orders and projects at different stages of the embellishment process.Your responsibilities will include: Coordinating artwork development, mock-ups, samples and customer approvalsManaging embellishment projects from initial design through to productionLiaising with customers to clarify specifications, quality requirements and timescalesCoordinating embroidery, screen printing and digital/heat transfer requirementsMonitoring embellishment quality and helping to resolve technical or production issuesTracking garments and supporting materials to ensure timely delivery to and from the embellishment centreForecasting capacity and maintaining accurate production schedules and logsProcessing customer orders and responding to enquiries, predominantly via emailPreparing garment mock-ups for customer approvals and presentationsCoordinating deliveries and collections, including relevant customs documentation for deliveries outside the UKMaintaining accurate information within our Order Management SystemHandling embellishment pricing enquiries and liaising with relevant departmentsSupporting projects for trade shows, competitions and presentationsHandling occasional customer queries or complaints professionally, working towards an appropriate resolutionCommunicating effectively with customers, suppliers and internal teams As part of a small UK-based team, you'll also need to be happy supporting the wider business when required and bring a positive, proactive and flexible approach to your work.About YouWe're looking for someone with relevant industry experience who understands garment decoration processes and is comfortable coordinating projects from design through to production.You will need: At least 2 years' experience within the apparel, textile, garment decoration or garment printing industryKnowledge of garment decoration techniques, including embroidery, screen printing and digital/heat transfersExperience using Wilcom embroidery and apparel decoration softwareStrong organisation and attention to detailGood problem-solving customer service skills and an understanding of quality controlThe ability to manage multiple orders, priorities and deadlinesStrong written and verbal communication skillsConfidence liaising with customers, suppliers and colleagues across different departmentsGood Microsoft Office skills, particularly OutlookExperience using an Order Management System (OMS) or similar business systemAdditional language skills would be welcomed but are not essential. Experience across both the design/development and planning/production stages of embellishment Salary & Benefits Circa £25,000 to £28,000 salary, depending on experienceUp to 10% bonus£300 annual Wellbeing AllowanceMatched employer contribution to People's Pension29 days' paid annual leave, including bank and public holidaysFree onsite parkingContemporary office space in FarsleyGyms and local amenities within walking distanceFriendly, dynamic and collaborative working environment This is a full-time, office-based role with an initial 3-month probationary period.About Chef WorksChef Works is a truly global hospitality uniform company with two leading brands, Chef Works and BRAGARD.Manufacturing and distributing across more than 80 countries, the business has built a longstanding reputation for outstanding quality and design.Customers include chefs, hotels, restaurants, coffee shops, educational establishments, laundries, food-service companies and assisted-living facilities – essentially anywhere food is created or served with style.If you have experience within the garment, apparel or textile industry and understand the processes behind high-quality garment embellishment, we'd love to hear from you.Apply today with your CV. INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Garment Project Coordinator
Garment Project CoordinatorLocation: Farsley, Leeds – Office based Salary: Circa £25,000 to £28,000 DOE + up to 10% bonus Full Time, PermanentChef Works Europe Ltd is looking for an organised and proactive Embellishment Executive to coordinate garment decoration projects across its broad customer base.Covering embroidery, screen printing, heat transfers and tax-tabbing, you'll manage projects from initial design and customer approval through to production, acting as a key link between customers, the sales team, suppliers and the embellishment team.This is a varied and specialist role for someone with previous experience in the apparel, textile, garment decoration or garment printing industry who understands both the creative and production elements of garment embellishment.The RoleReporting day-to-day to the Customer Experience Manager, you'll manage multiple orders and projects at different stages of the embellishment process.Your responsibilities will include: Coordinating artwork development, mock-ups, samples and customer approvalsManaging embellishment projects from initial design through to productionLiaising with customers to clarify specifications, quality requirements and timescalesCoordinating embroidery, screen printing and digital/heat transfer requirementsMonitoring embellishment quality and helping to resolve technical or production issuesTracking garments and supporting materials to ensure timely delivery to and from the embellishment centreForecasting capacity and maintaining accurate production schedules and logsProcessing customer orders and responding to enquiries, predominantly via emailPreparing garment mock-ups for customer approvals and presentationsCoordinating deliveries and collections, including relevant customs documentation for deliveries outside the UKMaintaining accurate information within our Order Management SystemHandling embellishment pricing enquiries and liaising with relevant departmentsSupporting projects for trade shows, competitions and presentationsHandling occasional customer queries or complaints professionally, working towards an appropriate resolutionCommunicating effectively with customers, suppliers and internal teams As part of a small UK-based team, you'll also need to be happy supporting the wider business when required and bring a positive, proactive and flexible approach to your work.About YouWe're looking for someone with relevant industry experience who understands garment decoration processes and is comfortable coordinating projects from design through to production.You will need: At least 2 years' experience within the apparel, textile, garment decoration or garment printing industryKnowledge of garment decoration techniques, including embroidery, screen printing and digital/heat transfersExperience using Wilcom embroidery and apparel decoration softwareStrong organisation and attention to detailGood problem-solving customer service skills and an understanding of quality controlThe ability to manage multiple orders, priorities and deadlinesStrong written and verbal communication skillsConfidence liaising with customers, suppliers and colleagues across different departmentsGood Microsoft Office skills, particularly OutlookExperience using an Order Management System (OMS) or similar business systemAdditional language skills would be welcomed but are not essential. Experience across both the design/development and planning/production stages of embellishment Salary & Benefits Circa £25,000 to £28,000 salary, depending on experienceUp to 10% bonus£300 annual Wellbeing AllowanceMatched employer contribution to People's Pension29 days' paid annual leave, including bank and public holidaysFree onsite parkingContemporary office space in FarsleyGyms and local amenities within walking distanceFriendly, dynamic and collaborative working environment This is a full-time, office-based role with an initial 3-month probationary period.About Chef WorksChef Works is a truly global hospitality uniform company with two leading brands, Chef Works and BRAGARD.Manufacturing and distributing across more than 80 countries, the business has built a longstanding reputation for outstanding quality and design.Customers include chefs, hotels, restaurants, coffee shops, educational establishments, laundries, food-service companies and assisted-living facilities – essentially anywhere food is created or served with style.If you have experience within the garment, apparel or textile industry and understand the processes behind high-quality garment embellishment, we'd love to hear from you.Apply today with your CV. INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Marketing Manager at We Group
We Group Job Specification: Marketing ManagerOrganisation: We Group UKLocation: Hackney, LondonHours: Full TimeSalary: £33,000 to £36,000Reporting to: Senior Management / CEODirect report: Marketing ExecutiveAbout the RoleThe Marketing Manager is responsible for leading the strategy and delivery of marketing activity across We Group, The Fair, We Are Placemaking and We Are OPS, our CEO’s profile, and key client and event projects including Winter Music Conference (WMC).The role covers marketing strategy, social and digital marketing, PR, websites, email, brand and content, new business support, paid media and event marketing.The Marketing Manager will directly manage the Marketing Executive, setting priorities, delegating activity, reviewing output and supporting their professional development.The role requires ownership of marketing performance as well as delivery: using data and commercial objectives to evaluate campaigns, identify what is and isn’t working, and proactively recommend and implement alternative approaches.Professional SkillsEvents Industry / MarcommsMaintain a strong understanding of We Group’s sectors, target clients and audiences.Stay informed on relevant industry news, marketing trends, digital platforms and emerging opportunities.Apply industry and audience insight to support brand awareness, new business and client projects.Confidently represent We Group and its brands at relevant industry events.Written & Digital SkillsExcellent written and spoken English with strong copywriting and editing skills.Ability to produce high-quality press releases, website copy, emails, social content and thought-leadership pieces.Confident use of Microsoft Office, social media platforms, Meta Business Suite, Google Analytics, email platforms and relevant AI tools.Ability to adapt messaging and tone of voice across different brands, audiences and channels.Specialist ServicesMarketing StrategyOwn and develop marketing strategies across We Group and key IP, conference and client projects including WMC. Deliver campaigns for these events and recommend alternative approaches when something isn't performing.Develop marketing plans covering objectives, audiences, messaging, channels, budgets, timelines and KPIs.Lead campaign delivery, working with and delegating activity to the Marketing Executive and relevant external suppliers.Monitor performance and proactively recommend alternative approaches where activity is not delivering.Manage marketing budgets and ensure activity supports wider commercial objectives.Report regularly to senior management and company board members on marketing performance, priorities, challenges and opportunities.Social, Content & PROwn the social and content strategy across We Group brands and Nick Morgan’s profiles and client projects where needed.Oversee content planning and delivery across LinkedIn, Instagram, TikTok, Facebook and other relevant channels.Manage content capture at festivals, conferences and events. Please note this is a key part of the role and availability will be required outside normal working hours, particularly during summer months.Develop relationships with relevant trade and mainstream publications and identify PR opportunities.Oversee and produce press releases, thought leadership and company announcements.Monitor channel performance and use insights to shape future activity.Support the Marketing Executive with content capture, creation and editing.Paid Digital MarketingIndependently plan, manage, optimise and evaluate paid campaigns across platforms including Meta and LinkedIn.Understand the different requirements of B2B and B2C paid campaigns.Define audiences, budgets, objectives, KPIs and conversion goals.Monitor campaigns throughout their lifecycle and optimise based on performance.Demonstrate ROI where tracking allows and establish appropriate KPIs where direct revenue attribution is not possible.Produce clear reporting showing performance, learnings and how results have informed future campaign decisions.Affiliate, Partnership & Creator MarketingIdentify where affiliate marketing could add commercial value to We Group and its projects.Develop relevant marketing partnerships and affiliate opportunities.Develop creator and influencer engagement strategies where appropriate.Leverage brands and communities such as WMC to secure relevant creator, artist and industry endorsements.Engage speakers, partners, clients and other stakeholders as campaign advocates.Special Projects & Industry EngagementLead special projects that support We Group’s industry profile and business objectives.Curate panels, including concepts, speakers and promotional activity for selected industry events.Identify speaking and thought-leadership opportunities for Nick Morgan and other senior team members.Websites, Email & BrandOversee and update company and relevant project websites, ensuring content, design and user journeys remain current and effective.Monitor website analytics and recommend improvements.Plan targeted email campaigns for WMC and other necessary projects.Oversee and implement brand consistency across websites, social media, decks, marketing assets and internal materials.Brief and manage designers, developers and other external suppliers where required.Event Marketing & TicketingLead marketing strategy and delivery for relevant We Group event and conference projects.Develop campaigns to drive ticket sales, registrations and attendance.Monitor sales against targets and recommend additional or alternative activity where required.Plan communications around launches, ticket tiers, deadlines and other key conversion points.Work closely with event, ticketing, registration, speaker and partnership teams.Oversee relevant on-site marketing, branding, content and attendee communications.AI & InnovationOwn and develop practical AI projects and agents that improve marketing efficiency and effectiveness.Identify marketing processes that could benefit from AI or automation.Explore applications across research, content, reporting, campaign planning and speaker management.Test new tools and introduce effective workflows to the wider marketing team.Financial & Commercial SkillsBudgets, ROI & SuppliersManage marketing budgets and track spend against agreed allocations.Evaluate the commercial impact and ROI of marketing activity.Manage relationships with external marketing suppliers and ensure work is delivered to brief, budget and deadline.Monitor marketing time allocated to client projects to ensure activity remains within agreed scopes and budgets.Complete timesheets and expenses accurately using relevant company systems.Personal & Management SkillsMarketing Executive ManagementDirectly manage the Marketing Executive and take responsibility for their workload, priorities and development.Set clear briefs, objectives and deadlines and delegate appropriate day-to-day marketing activity.Review work, provide constructive feedback and ensure a consistently high standard of output.Hold regular check-ins and support the Marketing Executive’s professional development.Ensure responsibilities are appropriately divided so the Marketing Manager can maintain focus on strategy, performance and higher-level delivery.New BusinessWork closely with the senior team to identify priority audiences, sectors and opportunities.Develop relevant campaigns and content to support new business objectives.Ensure inbound opportunities generated through marketing are appropriately tracked and followed up.Support award submissions and wider opportunities to raise We Group’s industry profile.Initiative & OrganisationTake ownership of marketing projects and work independently.Identify challenges early and approach senior management with recommended solutions.Manage multiple brands, projects and deadlines while maintaining high-quality output.Set realistic timelines and manage stakeholder expectations.Proactively challenge or change marketing approaches where evidence suggests they are not working.Working RelationshipsBuild strong relationships with colleagues, senior management, clients and external partners.Present strategies, performance and recommendations confidently to senior stakeholders.Add measurable value to client and consultancy relationships.Manage client expectations around scope, timelines, deliverables and approvals.Company CultureRepresent We Group professionally at industry events and meetings.Nurture external relationships that can support business development.Bring a positive, proactive and collaborative approach to the workplace.Demonstrate enthusiasm for We Group’s values and culture.Remain curious about new marketing approaches, technologies and opportunities.Take responsibility for marketing outcomes, not simply marketing output. ....Read more...
Head of Operations
We're looking for an experienced Head of Operations to take ownership of our project management and installation team as NoiseBoys grows.This is a senior, hands-on role with plenty of freedom to shape the team and operation. It will suit someone who has experience of building and developing operational teams, rather than simply inheriting an established structure.If you are already successfully running projects or operations but want more freedom to influence how a business works, this is an opportunity to build the team, systems and structure needed for the next stage of our growth.The Offer £55,000-£65,000 basic salary, depending on experienceCar allowancePrivate healthcarePension contributionFlexible working, including some home workingOngoing training and developmentThe freedom to shape the team, systems and working practicesThe opportunity to play a significant part in the growth of NoiseBoys NoiseBoys is a specialist audio, lighting and visual installation company. For 17 years we've delivered projects across the UK in cathedrals, heritage buildings, theatres, schools, entertainment venues, race tracks, sports stadia and other spaces where people gather.The Opportunity NoiseBoys has a plan for growth over the next few years, and we are looking for someone who will be instrumental in that growth.You will have real autonomy and influence over how the operational team develops, with responsibility for developing the people already here, planning and recruiting for growth, managing capacity across projects and improving the systems and processes that support the operation.Success will mean a strong and developing team, enough capacity for the business to grow, well-planned projects and the high standard of delivery our customers expect.The Role This senior role is made up of three main responsibilities:Build a Great Team We have an existing team of people who deliver our installations, made up of a mix of project managers, practical installers and technical engineers.You will lead the project managers and installation team, setting and maintaining expectations for delivery and developing the people responsible for delivering it.The team are busy and often out on the road, so development needs to be intentional and planned.Your responsibility will be to get to know the team in person and ensure they are being developed as individuals, finding and playing to their strengths and improving the skills they need for career progression.Build Capacity As NoiseBoys grows, the operational team needs to grow with it.You will plan for the people, skills and capacity we need, deciding where to develop existing people, where to recruit and where to use subcontractors, while helping shape the structure of the team as it grows.Future workload will also be in your remit. You'll work with the sales team to look ahead, understand where capacity may become tight and make changes to maintain our ability to deliver well.Build the Operation Alongside building for the future, you will be responsible for making sure the work we already have is properly planned, delivered and supported.You will have the freedom and responsibility to improve the systems and processes behind that delivery as we grow.That means having a clear view of all live and upcoming projects and working with the project managers to ensure people and resources are allocated effectively.As projects inevitably change, you will support and develop the Project Managers to plan and resource confidently and keep customers informed.The Challenge We are a nationwide project-based business, which means there are natural peaks and troughs in workload. Both can be operationally challenging, particularly while we are intentionally growing, and projects do not always go exactly to plan.Developing the existing team and bringing in new people in the midst of live project work means this will not be a purely desk-based role. It requires someone proactive, hands-on and self-motivated who stays close enough to the work to spot problems early and get involved when necessary.For the right person, this is a great opportunity to get stuck in and take ownership, with the freedom to build and develop both themselves and their team.The Person You will have previous experience of building or significantly growing an operational team, rather than only managing an established one.You will have experience of managing teams who deliver projects to deadlines and budgets.Experience in lighting or AV projects is not essential, although experience in a similar technical project environment would be advantageous.You will have good commercial awareness, including an understanding of project profitability and on-time delivery.You will be genuinely interested in people and good at developing, motivating and getting the best from them.You will have a practical planning brain, strong organisational skills and the ability to prioritise when things get busy.You will be adaptable, self-motivated and comfortable working with a mix of office time, site time, planning and people.You will be accountable for delivery and weekly reporting against agreed targets and progress, but you will not be heavily managed.You will work well independently when needed while also playing an active role within the wider team.You will fit well with our friendly, down-to-earth and professional culture, communicating openly, supporting those around you and adapting easily to change.You will be eligible to work in the UK and have a full UK driving licence. Like many roles at NoiseBoys, this is not a strict 9-5. Our projects are nationwide, so there will be occasions when you need to travel, stay away overnight or support something outside normal working hours.Equally, we do not expect you to sit at a desk simply for the sake of it. We expect you to deliver while managing your own time sensibly around what the business and team need. The Next Steps When applying, we'd particularly like to hear what you've built before: the team you started with, how it grew and what your role was in making that happen. ....Read more...