We are looking for a driven individual to join our Customer Service team to assist in delivering an outstanding customer experience as first point of contact. As a customer service parts advisor, you will deliver exceptional customer service, maximise sales opportunities and gain excellent product knowledge.
Duties:
Promote good customer relations
Identify accurately customer requirements
Locate, issue and document the sale of parts to customers and workshops, inspecting for quality prior to supply
Maintain and continually improve the quality of service provided to the customer
Trained - to receive, inspect and check documentation of all incoming parts
Trained - to adequately package material, which is to be despatched from the parts department
To carry out any additional duty relative to the parts department as requested
Training:Training is delivered in the workplace with visits from S&B Automotive Academy's Customer Service Account Manager both face-to-face and over the phone. The Account Manager will also offer support, advice and guidance by monitoring progress through the use of electronic logbook which both employer and the apprentice will have access to 24/7 365 days a year.Training Outcome:Apprenticeships are a unique way to begin a career where you get hands‐on training, technical classroom instruction, and a pay check all at the same time. There are lots of different ways you can use your skills from this apprenticeship to expand in the future.Employer Description:Since 1976, AP Autocare has earned a reputation as Bristol’s leading independent garage.Located in Bedminster, within easy reach of the city centre and Temple Meads Station, we combine over four decades of experience, transparent pricing, and genuinely exceptional customer service – saving you up to 30% compared to main dealer rates.
Expert multi-brand vehicle careWe are Bristol’s largest independent specialist, offering dealership-level servicing and repairs for top marques including BMW, VW, Audi, Skoda, SEAT, MINI, Land Rover, Citroën, and Peugeot. Our highly trained technicians use genuine or manufacturer-approved parts and cutting-edge diagnostic tools – often from dealer backgrounds – to ensure precision and reliability.
What we do at AP AutocareAP Autocare is your one-stop workshop for:
Full servicing, MOTs, diagnostics, and EV repairs and servicingAir conditioning, brakes, tyres, exhausts, clutches, batteries, and fluidsTiming belts and chains, welding, and wheel alignmentWhether you require general maintenance or specialist vehicle support, we’ve got you coveredWorking Hours :Monday - Friday 8:30am - 5:30pmSkills: Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Receive incoming deliveries and complete documentation/systems records
Book stock on to system using main ERP system. Maintain strict stock control principles
Segregate and control assets with value from recycling/end of life IT equipment
Segregate recycling materials, dismantle old, or damaged IT assets learning the different waste routes for components/materials
Training:Supply Chain Warehouse Operative Level 2.
The training will be delivered mainly hands on, at the Maldon facility. Each stage of the warehouse process will be guided by a senior member of the team. There will be an element of the standard company on line learning courses to complete and also subject specific training given. Subjects will include how the WEEE recycling and circular economies are managed and how they contribute to the overall targets of carbon neutrality and reducing global warming. Our sustainability specialist will show how the operations our company provide to our customers contributes directly to the legal targets set out by government. This training will be delivered in a Teams environment but also there is the expectation that should apprentices agree some time will be spent in our Manchester facility to learn the overall company operations. Most training will be done on an in person basis from experienced staff and employees who were previously apprentices.Training Outcome:If successful, the roles could become permanent full time. Opportunity to build a career in the ITAD (IT Asset Disposition) sector would be the end goal for the company and the apprentice. Development through either a warehouse/recycling centre management career is one possibility, also the possibility of moving into the Sustainability sector with the upcoming increase in EU and UK legislation on reporting and targets on scope 1, 2 & 3 emissions. The company offers ITAD services so there may be opportunities to move in to other disciplines such as service sales or service management.Employer Description:Tier1 operates in the IT Asset Disposal (ITAD) industry. our business model is to work with our customers who are retiring or upgrading their IT estate in a way that is both secure (data security is essential at all stages) and environmentally friendly.
We are pushing our environmental targets and developing new and innovative ways to support our customers in an area that is becoming more and more legislatively controlled.
We are passionate about our environmental credentials, working with specialist organisation to drive up the standards in our industry and work to the UN Global Compact and Ecovadis scores.Working Hours :08:30 - 16:30, working days TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative,Physical fitness,Reliable....Read more...
As an Accounts/Finance Apprentice, you will support the Finance Manager and wider finance team by:
Processing sales invoices and purchase invoices accurately and efficiently.Assisting with invoice processing and other finance administration as required.
Maintaining accurate financial records and ensuring data is entered correctly.
Processing documentation and generating correspondence in response to queries.
Providing administrative support to the finance team and wider business.
Responding professionally to enquiries from clients, colleagues and third-party service providers.
Liaising with colleagues across technical and operational teams.
Using finance and case management software to maintain records and process transactions.
Supporting compliance with Thomas Miller policies, including sanctions and payment controls.
Assisting with financial reporting and other finance activities as your experience develops.
Providing cover for finance team members during periods of annual leave or absence.
Contributing positively to a collaborative and supportive team environment.
Training:
4 days per week at Thomas Miller
1 day per week at Newcastle College
Training Outcome:The chance to become an integral member of the finance function with increasing responsibility as you progress.Employer Description:Thomas Miller Claims Management (TMCM) is a specialist marine risk management consultancy providing marine claims handling, adjusting and operational support services to clients across the marine, transport and wider commercial sectors.
As part of the wider Thomas Miller Group, we combine the benefits of working within a supportive, close-knit team while offering exposure to an international business operating across multiple industries.Working Hours :Full-time, Monday to Friday, 9:00am – 5:00pm (1-hour lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative....Read more...
No previous experience in the travel industry is required. We’re looking for someone who is organised, friendly and reliable with a positive attitude, a willingness to learn and a genuine interest in developing their career.
During your apprenticeship, you will have the opportunity to develop skills in:
Business administration and office procedures.
Communicating professionally with customers, travel agents and colleagues.
Using computer systems and Microsoft Office.
Using a reservations and booking system.
Managing information and keeping accurate records.
Handling customer enquiries by telephone and email.
Managing your workload and prioritising different tasks.
Producing and following up quotations.
Processing bookings and checking information is accurate.
Understanding prices, payments and other financial information.
Providing excellent customer service.
Working as part of a busy team.
Understanding how a tour operator operates.
Learning about travel products, destinations and holidays.
Understanding how sales and customer service contribute to the success of a business.
There may be opportunities to attend travel events, trade shows or consumer events to represent Fred. Holidays and learn more about the travel industry. Occasional travel or overnight stays may be required, with appropriate notice provided.Training:This is an Apprenticeship; the successful candidate will work towards the Level 3 Business Administration qualification which has an estimated course duration of 18 months. This will be a work-based Apprenticeship, therefore there will be no requirement for a day release to college.
You will have an allocated Assessor from an Apprenticeship training provider who will visit you in the workplace and provide 1-2-1 training, support, and guidance throughout the course. You'll have the opportunity to gain hands-on experience with an award-winning cruise and travel brand.
With structured learning and support throughout your apprenticeship, you'll develop practical skills in business administration, sales, customer service, communication, organisation and using business systems. You'll gain valuable experience in a busy workplace while building a strong foundation for your future career in business administration.Training Outcome:After successful completion of the Apprenticeship programme, there could be the opportunity for this position to develop into a permanent position in the team. Employer Description:Fred. Holidays is a tailor-made tour operator specialising in a range of holidays, including European holidays, rail journeys, ocean cruises and river cruises.
Our specialist team creates holidays around each customer's individual requirements. This can include choosing hotels and destinations, arranging UK departure points, adding activities and creating holidays that visit more than one destination.
We work with both travel agents and customers directly, providing a personal service and helping customers create holidays that are right for them.Working Hours :Monday - Friday, 9.00am - 5.00pm or 10.00am - 6.00pm.
Saturday (on a rota) 9.00am - 5.00pm.
If working a Saturday shift you will have a day off during the week.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills....Read more...
Arranging deliveries and scheduling timings
Inputting data for invoices and sending to clients
Chasing overdue orders to achieve required delivery date
Supporting the Purchasing Department to ensure stock items are available to safeguard continuity of supply
Communicating with suppliers and supporting invoice queries
Maintain supplier/client information
Maintain equipment supplies to meet company requirements
Assist with creating robust Standard Operating Procedures (SOP’s) across the business
Adhering to all GDPR regulations
Aid sales and marketing functions, from an administrative and stakeholder engagement capacity
Ordering and managing compliance
Cost Management and tracking of expenditure
Manage emails and customer enquiries
Create and update job records
Prepare quotes and documents in readiness for the team to use
Maintain continuity of supply for internally used items
Maintain overdue orders reports and liaise with suppliers to expedite
Adding new stock items to the stock management system
Training:If successful in being offered this position you will be enrolled onto the Business Administrator level 3 apprenticeship programme.
Your training will be provided by EMA Training through online sessions and you will cover the below modules:
Business Fundamentals
Communications and Stakeholder Engagement
Operations and Document Management
IT Systems and Digital Competency
Planning, Prioritisation and Project Support
Decision Making and Process Improvement
Professionalism and Personal Development
Upon completing the required content, you will be assessed through a knowledge test, project presentation and professional discussion. Training Outcome:Opportunity to progress into a full time position with the company, while studying an AI focused apprenticeship to begin improving processes and supporting the team to work more efficiently.Employer Description:Phillips Joinery is a well-established, high-quality bespoke joinery business based in Derbyshire, working across two sites in Ashbourne and Derby. We specialise in the design, manufacture, supply & installation of premium joinery products, including traditional windows and doors, heritage restoration work, internal joinery, furniture, specialist counters, and fire doors.
We combine traditional craftsmanship with a modern, commercially focused approach, serving a wide range of customers across residential, commercial and specialist projects. Our reputation has been built on quality, reliability, and a commitment to delivering tailored solutions that meet each client’s exact requirements.
As the business continues to grow and evolve, we are investing in our people, systems, and processes to build an even stronger platform for the future. Joining Phillips Joinery means becoming part of a skilled, passionate, and supportive team where you can learn, develop and play a real role in a growing business.Working Hours :Monday to Friday, 8am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
An opportunity has arisen for a Mortgage Advisor / Mortgage Consultant to join an independent mortgage and life insurance advisory firm providing whole-of-market advice across purchases and remortgages.
As a Mortgage Advisor / Mortgage Consultant, you will provide professional mortgage advice while managing client relationships and supporting their ongoing mortgage requirements.
This is an office based, permanent role offering a basic salary of £30,000 and OTE circa £60,000 - 63;70,000 plus benefits.
This is a relationship-focused role with no cold calling or individual sales targets, centred on providing quality mortgage advice and looking after clients.
You will be responsible for:
* Developing strong, lasting relationships with clients.
* Supporting existing clients with their ongoing mortgage requirements.
* Working collaboratively within a supportive team.
* Ensuring a positive client journey from initial contact through to completion
What we are looking for:
* Previously worked as a Mortgage Advisor, Mortgage Adviser, Mortgage Consultant, Mortgage Specialist, Mortgage Broker jobs or in a similar role.
* Approx. 1 year of whole-of-market mortgage experience.
* CeMAP or an equivalent mortgage advice qualification.
* A strong customer-focused approach with the ability to build lasting relationships.
What's on offer:
* Competitive salary
* Company pension
* Free parking
* Employee mentoring programme
* Supportive and friendly working environment
* Established client base and consistent flow of business
This is an excellent opportunity for a client-focused Mortgage Advisor / Mortgage Consultant to join a company where long-term relationships come first.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Assist with processing daily financial transactions
Support purchase ledger and sales ledger activities, including invoice and payment processing
Maintain accurate financial records using the company’s operating system
Managing confidential files and records efficiently
Assist with bank and ledger reconciliations
Assist with invoice finance reporting and reconciliations
Basic payroll administration
Support month-end activities, including preparation of journals and report creation
Support quarterly VAT submission process
Support preparation of basic financial reports
Provide general administrative support to the Finance and Operations Team
Assist with audits and other financial reviews
Processing and reconciling company credit card statements
Respond to internal and external financial queries via telephone or email
Supporting continuous improvement of administrative processes
Any ad hoc tasks required by the business
Training:
Assistant Accountant level 3 standard
Off-the-job training will follow the time allocations outlined in the Occupational Standard
Tutor support via online platform 'bud'
Training Outcome:Permanent role considered on completion of the apprenticeship.
Higher-level qualification available. Employer Description:Midas Displays is a specialist electronics company, designing, manufacturing and supplying high-quality display products and accessories for a broad range of applications and markets.
We pride ourselves on providing a fast, reliable service supported by exceptional technical and commercial expertise, delivered with a personal touch. Our UK-based engineering team helps customers reduce development time through technical support, demonstration equipment and value-added solutions.Working Hours :Monday - Thursday 8:30am-5pm
Friday 8:30am-12:30pm.
34 hours per week total.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Logical,Team working,Initiative....Read more...
Order and source parts for a wide range of Porsche models from a variety of suppliers
Progress parts orders, receive and check deliveries, book parts onto jobs, and store and issue parts and consumables
Work closely with our technicians to identify and prepare the correct parts required for workshop jobs and estimates
Assist with stock control, parts returns and supplier communication by telephone, email and in person, using a range of software systems
Help keep the parts department and workshop clean, tidy and organised, and wash and prepare customer and sales vehicles when required
Develop customer service and business administration skills, while assisting with basic diagnostic scans, vehicle checks and other day-to-day workshop tasks under supervision
Training:Business Administrator Level 3.
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Following successful completion of your apprenticeship, there may be opportunities to progress into permanent employment, allowing you to continue developing your skills, advance your career and work towards your ambitions within the motor industry.Employer Description:Cotswold Porsche Specialists is an established independent Porsche specialist providing servicing, diagnostics, repairs and maintenance for Porsche vehicles. With a knowledgeable and experienced team, we pride ourselves on high-quality workmanship, excellent customer service and a friendly, professional approach. We are passionate about Porsche and have built a strong reputation with customers across the Cotswolds and beyond.Working Hours :Typical working hours to be decided dependent on age.
40 hours for 16- to 18-year-old. 45.25 for above 18 years old (salary will change in accordance).
Exact working days and hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Reliable,Has a genuine interest in cars....Read more...
Duties will include:
Answering phones in the office and providing great advice to our clients
Creating and maintaining accurate records
Maintaining our client database (CRM)
Promotion of the business
Creating brochures to assist with the promotion of commercial properties
Arranging boards for vacant properties
Supporting the preparation of property reports
Typing up of plans provided by the surveyor
Uploading details to the website
Assisting with local property viewings Assisting with finance processes such as invoicing and banking
Dealing with customersSending emails
Other general administration duties including data entr
Training:Teaching and learning the skills, knowledge and behaviours within Business Administration.Training Outcome:Upon successful completion of the apprenticeship, you may have the opportunity to progress into a permanent Business Administrator role within Mason Young JQ Ltd, with options to take on greater responsibility long-term.Employer Description:Mason Young is a specialist property consultancy established in 2009, offering a wide range of commercial property services. From supporting small start-ups to advising large multinational corporations, the firm provides expertise in commercial agency (buying, selling, and lettings), lease consultancy, rent reviews, investments, property management, rating, planning, and general maintenance. With extensive local knowledge and many years of experience, Mason Young helps businesses navigate the property market, ensuring value, protecting interests, and saving time and money. Based in the Jewellery Quarter, the firm has become the leading agency for offices, workshops, industrial/warehouse premises, retail units, land, and investment property. Recognised by CoStar in 2012 and 2013 as one of Birmingham’s most active agents, Mason Young continues to build a strong reputation for professionalism, expertise, and client-focused service.Working Hours :Monday- Friday
9 am- 5pmSkills: Administrative skills,Attention to detail,Communication skills,Initiative,IT skills,Organisation skills,Sales Skills,Team working....Read more...
Liaise with the Transport Department to ensure new bookings are promptly covered
Ensure collection, delivery, and customer contact numbers are present for all consignments, including customer contacts for jobs going out of normal working hours (07:00 - 18:00)
Liaise with customers and suppliers regarding any loading or unloading issues to avoid unnecessary delays and additional charges
Always backup any verbal conversations with customers via email including additional charges
Training:
Contact your assigned customer accounts to develop strong relationships and encourage greater spending. Reporting all contact in the notes section of the customer
Work closely with the sales team to re-establish relationships with any non-traders and upsell any current accounts
Participate in bi-weekly 1-1’s completed by line manager
Report to management and the rest of the team on your assigned customer accounts activity
Training Outcome:A recognised qualification:
You’ll receive an industry-recognised certificate, such as:
Level 2 Customer Service Practitioner or Level 3 Customer Service Specialist (UK)
Additional training in communication, problem-solving, and digital skills
This qualification shows that you’re skilled in delivering excellent customer experiences
Employer Description:Established in 2016, Quickline Couriers offers same-day and dedicated delivery services.
From small vans up to artic vehicles throughout the whole of the UK and Europe with the heart of our operations strategically situated within Liverpool, Manchester, Preston, Stoke, and Birmingham, meaning we have access to all major motorways and roads which in return allows us to provide a prompt and efficient delivery service.Working Hours :Normal working hours (07:00 - 18:00). Working days TBC.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
A normal day would include:
• Provide assistance to the Management Accountants• Daily Bank reconciliations including posting and allocation of petty cash• Transaction processing using Sage Line 200 and Contract Costing, our in-house project management system• Co-ordinate and help to manage the Accounting process and its integration with other company processes and procedures• Manage sales and purchase ledger• Create and maintain spreadsheets• Assist with invoice and subcontractor queries• Create new documents and innovate ways of working• Provide administrative assistance• Deal with telephone calls including customer and supplier queries
What you could go on to doAssistant Management Accountant
How you will be supportedFull training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role. This includes support with helping to achieve the AAT qualification.
What will happen nextNew applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:• More about this vacancy and any others you are suitable for• Any training you need to complete• What the next steps will be
How you could get there If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.Training Outcome:Possible progression within the company and progression onto the next level apprenticeship.Employer Description:Sudlows is a unified infrastructure specialist. Our technical solutions for Mechanical and Electrical, Building Services and Communication Systems are both innovative and sustainable.Working Hours :8.30am-5pm Monday - FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Logical,Team working,Knowledge of Microsoft Office,Practical,Time management skills,Can work independently,Good attendance record....Read more...
Key Account Manager – Global Spirits Portfolio – South West – Up to £45,000 plus £6k car allowance and bonus My client is a well-known global spirits business in the UK with a range of category defining brands. This business has a strong growth trajectory and holds some of the most popular brands in their portfolio. This global business is a staple across both on and off trade. As the Key Account Manager for this business, you will be pivotal in supporting the strategy for growth across several premium and luxury venues in the Southwest. The Key Account Manager will have day to day account management, P&L oversight and ultimately be responsible for developing relationships.The ideal candidate for this will have a passion for spirits, a strong understanding of the prestige sector and track record in commerciality and managing relationships.What this business offers:
A competitive salary and performance-based bonuses.Opportunities for professional development and career growth.
The chance to work with globally recognized brands in an exciting and dynamic industry.A collaborative and supportive work culture.
Key Account Manager Responsibilities:
Develop and maintain strong relationships with key accounts in the luxury beverage sector.Manage new business targets along with development of existing product ranges.Implement effective sales and marketing strategies to promote our premium drink brands.Collaborate with cross-functional teams, including marketing, distribution, and product development, to ensure customer satisfaction and product excellence.Stay updated on industry trends, market developments, and competitor activities.Prepare sales reports, forecasts, and budgets for management review.Attend industry events, trade shows, and networking opportunities to expand your professional network.
The Ideal Key Account Manager candidate:
Previous experience working in the prestige and luxury drinks space across the South West, ideally around Bath or Bristol.Be a self-starter who is driven to succeed – A strong understanding of the Hospitality sector is required!Proven track record in delivering growth across both On & Off trade specialist channels. A customer-oriented approach to account management which aims to exceed expectations.A strong and assertive style to self-management and motivation.Able to negotiate, delivery training and competently explain a alcoholic product rangeMust be able to drive
If you are interested in having a chat about this role, please forward updated CV’s to Mark at COREcruitment / Mark@corecruitment.com COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
Product Manager
London
£90,000 - £120,000 Basic + 15% Bonus + Car Allowance + Private Healthcare + Pension + International Travel + Progression + PACKAGE!Are you looking for a Product Manager position where you can really build your career within a global business and progress into management by building your own team, director or VP-level positions? Do you have a strong mechanical engineering background with some electrical knowledge and want to work on major data centre projects across the UK and Europe?This global industrial technology business operates across electrical distribution, communications, networking and technical services, working with some of the biggest names in the data centre industry. They are continuing to expand their services offering across mechanical and electrical infrastructure, including high-density cooling, central plant, chillers and electrical distribution.As a Product Manager, you will act as the technical link between customers, consultants and the sales team, helping develop technically feasible solutions and taking projects into the engineering cycle. You will receive manufacturer training and support towards recognised data centre qualifications, with the opportunity to make the role your own and progress quickly within a large international organisation.Your role as a Product Manager You Will:
Act as the technical liaison between customers, consultants and sales teams.
Work with mechanical systems including cooling, heat exchangers and high-density data centre environments.
Use electrical knowledge to support solutions around central electrical distribution.
Provide customer-facing technical support.
Cover the EMEA region with some international travel.
As a Product Manager You Must:
Have a strong mechanical engineering background.
Have some electrical engineering knowledge.
Be technically competent and confident dealing with customers and consultants.
Have an understanding of data centre environments, high density cooling.
Be willing to travel internationally when required.
Live within a commutable distance of London
If interested, please contact Georgia or Billy on 07458 163030 for immediate consideration.Keywords: product manager, product specialist, mechanical engineer, applications engineer, solutions engineer, data centre, Bracknell, London, Reading, Slough, EMEA.This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Future Engineering Recruitment Ltd are that of an Employment Agency. Please visit our website to view other positions we are currently handling. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit or are pending an application to obtain this right or permit should not apply as their details will not be processed.....Read more...
If you are passionate about pursuing a career in the pharmacy sector, this role is a fantastic opportunity with great potential. The successful candidate will be assisting in the dispensing of medication; gaining key skills and assisting customers on the counter.
Main duties include:
Ordering, receiving and storing pharmaceutical stock
Receiving prescriptions and ordering prescriptions
Making up blister packs
Dispensing once trained
Labelling of prescriptions
Liaising with customers over the phone and face-to-face
Duping and disposing of medicines
Managing stock levels, replenishing and cleaning sales areas
Receive incoming supplies, verify quantities against orders and inform supervisor of stock needs and shortages
Ensuring standards for quality, customer service and health and safety are met
To utilise specialist product knowledge when required
To maintain a clean and tidy working environment
To complete compulsory training as required
To carry out other duties which naturally fall within the reasonable expectations of the role
Training:This apprenticeship is work-based learning. Therefore, you will be working at the employer's address; there is no attendance at college.
Off-the-job training will follow the time allocations outlined in the Occupational Standard.
Level 2 Pharmacy Services Assistant apprenticeship standard, which includes:
https://www.instituteforapprenticeships.org/apprenticeship-standards/pharmacy-services-assistant-v1-0
Please note that the apprenticeship standards require the apprentice to sit for an End-Point Assessment (EPA)
Please refer to the above link for more information.Training Outcome:Potential for ongoing employment upon successful completion of the apprenticeship, if there is a position available at that time.Employer Description:Pinxton Pharmacy is a welcoming pharmacy based in Pinxton, offering traditional chemist services and providing an array of other pharmacy services to the local community.Working Hours :There will be a full range of shifts with the earliest opening time of 8.30am and the latest closing time of 6.30pm. Saturday opening hours are 9.00am to 1.00pm.
Exact shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Beechdale Pharmacy, based in Beechdale, is offering a hard-working and enthusiastic candidate an opportunity to work in the pharmacy sector.
If you are passionate about pursuing a career in the pharmacy sector, this role is a fantastic opportunity with great potential.
Main duties include:
Ordering, receiving and storing pharmaceutical stock
Receiving prescriptions and ordering prescriptions
Making up blister packs
Dispensing once trained
Labelling of prescriptions
Liaising with customers over the phone and face to face
Duping and disposing of medicines
Managing stock levels, replenishing and cleaning sales areas
Receive incoming supplies, verify quantities against orders and inform supervisor of stock needs and shortages
Ensuring standards for quality, customer service and health and safety are met
To utilise specialist product knowledge when required
To maintain a clean and tidy working environment
To complete compulsory training as required
To carry out other duties which naturally fall within the reasonable expectations of the role
Training:Pharmacy Services Assistant Level 2:
https://www.instituteforapprenticeships.org/apprenticeship-standards/pharmacy-services-assistant-v1-0
BTEC Level 2 in the Practice & Principles for Pharmacy Support Staff. Functional Skills up to Level 2 in English and maths if required.
Please note that the apprenticeship standards require the apprentice to sit for an End Point Assessment. Please refer to the above link for more information.Training Outcome:
Upon successful completion of the apprenticeship, there may be the opportunity for ongoing employment
Opportunity to progress to Level 3 Pharmacy Technician Apprentice either at this employer (if offered) or by finding another pharmacy placement elsewhere
Employer Description:At Beechdale Pharmacy we care about the community we serve. We pride ourselves on well-trained and qualified pharmacists who are eager to give advice, treat and also dispense prescriptions.Working Hours :Full range of shifts between the pharmacy opening hours:
Monday - Friday, 9.00am - 6.00pm.
Saturday 9.00am to 1.00pm shift required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
As you develop within the role, your responsibilities will include:
Providing general administrative support to the Operations team and wider business
Supporting Project Managers with project administration, documentation and updates
Maintaining accurate customer, project and business records, folders and systems
Helping to track project activities, outstanding actions and key dates
Assisting with raising and processing purchase orders
Tracking outstanding orders and contacting suppliers for updates when required
Recording supplier confirmations, expected dates and other relevant purchasing information
Helping keep colleagues and customers updated with relevant information where required
Managing shared emails and directing queries to the appropriate person
Updating tasks and information within business systems, including Asana and Zoho CRM
Preparing and updating documents, Excel reports and other business information
Supporting Sales administration, including helping to prepare quotes and proposals
Communicating with colleagues across different departments to help keep activities coordinated
Identifying delays, discrepancies or queries and raising these with the appropriate colleague or manager
Supporting other general office and administrative activities as required
Your responsibilities will develop gradually as your knowledge, skills and confidence grow, and you will have support from experienced colleagues throughout.Training:What training will the apprentice take and what qualification will the apprentice get at the end?To meet the requirements of the Level 3 Business Administration apprenticeship programme you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:Full-time employment.Employer Description:ClearVC is a UK workplace technology specialist, delivering audio-visual and collaboration solutions that help organisations create smarter, more connected working environments.
From video conferencing and meeting room technology to digital signage and workplace management systems, ClearVC provides end-to-end solutions from consultation and installation through to ongoing support, with a strong focus on innovation, technical expertise and customer service.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,Organisation skills,Administrative skills,Team working,Initiative....Read more...
As a Business support apprentice you will train with in all TT Electonics departments and as an apprentice you will be initially responsible (but not limited to):
Handling customer calls, managing customer enquiries, and maintaining accurate ERP records
Liaising with customers, supporting quotations and order processing, and checking purchase orders (POs) against requirements (including technical drawings where appropriate)
Gaining an understanding of health & safety, quality systems, and business controls
Learning key purchasing processes, supplier relations, and procurement activities
Understanding supply chain operations and the flow of materials, stock, and information through the business
Gaining exposure to key HR and finance administrative and control processes
Developing strong general office administration, PC, organisational, and communication skills
Developing a broad business appreciation of how different departments collaborate to deliver for customers
You’ll develop your skills alongside various members of the team, learning a variety of duties and supporting the whole business to continued growth. You’ll be taught and mentored by supervisors who are well versed in the job role and industry, to achieve your full potential and share in the company’s success.
If you are committed and ready to take your first step into a real career with a well-established business, then please apply now! This apprenticeship and opportunity with T T Electronics will be highly competitive, so do not miss your chance!Training:The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to achieve the accompanying qualification.Training Outcome:Opportunity to progress into a permanent role such as Business Administrator, Sales Support Specialist, Customer Service Executive, Purchasing Assistant, or HR/Finance Assistant, with further opportunities for higher-level professional qualifications.Employer Description:TT Electronics is a global provider of design-led, engineered electronics for performance-critical applications in aerospace, defence, medical, and industrial sectors. They design and manufacture advanced technology components that serve critical real-world needs.Working Hours :Monday - Friday, day time hours (includes day release/study time for college studies).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Be reliable and punctual....Read more...
Will Writing ConsultantJust Wills & Legal ServicesSelf-Employed - Uncapped Earning PotentialFlexible hoursSouth West and Oxfordshire locations plus Nationwide opportunities also availableFull Training & Ongoing SupportWhat if your next career gave you the freedom to work for yourself, the backing of an established national business and the opportunity to build a genuinely rewarding income?About UsAt Just Wills & Legal Services, we have built our reputation on helping people plan for the future with confidence. As one of the UK's leading estate planning providers, we specialise in Wills, Trusts, Lasting Powers of Attorney and Probate, offering a professional home visit service tailored to each client's individual needs.Our consultants are supported every step of the way by an experienced legal team, comprehensive training and ongoing development, allowing them to focus on what they do best - building trusted relationships and delivering an exceptional service.Role overviewAs an Estate Planning Consultant, you'll visit clients in their homes, taking the time to understand their circumstances before discussing the estate planning solutions available to them.This is a consultative role, not a hard sales role. You'll build trust with your clients, explain products in a straightforward and professional way, and help them make informed decisions about protecting their future.You will introduce services including:
WillsTrustsLasting Powers of AttorneyProbateEstate Planning
You won't prepare the legal documents yourself. Our specialist legal team handles all drafting, compliance and legal work, leaving you free to focus on your clients.The ideal candidateYou could come from sales, customer service, financial services, estate agency, retail, hospitality or another customer-facing background.We need someone who is:
A confident communicatorFriendly and approachableAble to build trust quicklySelf-motivated and organisedHonest, professional and ethicalComfortable working independentlyA holder of a full UK driving licence with access to your own vehicle
The OpportunityAt Just Wills & Legal Services, we are looking for people who enjoy meeting others, building relationships and making a real difference. Every day you'll help individuals and families protect what matters most by guiding them through important estate planning decisions.You don't need experience in wills or legal services. If you are confident talking to people, enjoy face-to-face meetings and have the drive to succeed, we'll provide everything else.Joining Just Wills & Legal Services means you're in business for yourself, but never by yourself.We provide:
Uncapped earning potentialThe opportunity for high performers to achieve a six-figure incomeProfessional training from day oneAccreditation through The Society of Will WritersOngoing coaching and mentoringFull legal and professional indemnity supportMarketing materials and business development supportAn experienced head office team to support youThe opportunity to build a sustainable business with long-term residual incomeFlexible working that fits around your lifestyle
Estate planning isn't just paperwork. It's about helping people protect their families, their assets and their wishes for the future.If you are looking for a rewarding opportunity where your success is recognised, please apply now with your updated CV. INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Be aware of the organisation's needs and activities and their impact on accounting and finance
Identify, collate and process financial and accounting data from primary sources such as business records
Examine financial and accounting data to identify issues with quality and reliability as instructed and in accordance with guidance
Rectify errors in financial and accounting data, escalating problems beyond their remit as appropriate
Reconcile transactional data to minimise the chance of errors in financial and accounting outputs such as sales and purchase invoices, sales and purchase orders, bank statements, and payroll
Plan and review workloads with the supervisor to ensure the best use of time to complete allocated tasks efficiently
Communicate with internal and external stakeholders using appropriate methods and professional language. Examples may include letters, phone, face-to-face, e-mail, video call, online chat functions, etc.
Use financial and accounting software packages to input and manage data safely and securely in line with organisational instructions
Provide support to team members to help ensure that financial and accounting activities are carried out within expected timescales and quality expectations
Keep up to date with developments to enhance relevant skills and take responsibility for your own professional development
On completion of the apprenticeship, you will be able to:
Demonstrate understanding of legal, ethical and sustainable requirements in accounting
Use financial data processing and accounting tasks in your day-to-day work
Communicate financial information clearly to a range of stakeholders
Training:Training will be delivered by Kaplan via:
LiveOnline: Interactive virtual classes led by expert tutors
On-Demand: Self-paced study options with access to our MyKaplan portal, allowing learners to work through materials flexibly
on-the-job training with your team colleagues
Training Outcome:On completion of this apprenticeship, you will hold AAT Level 2 Certificate in Accounting. You'll be given the opportunity to progress and develop further in the business.Employer Description:YTL UK is part of the international YTL Group based in Kuala Lumpur. The UK companies include:
Wessex Water – one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West
YTL Developments – a major UK developer currently redeveloping a 450-acre former airfield into an award-winning, exciting mix of houses, apartments, schools, commercial space, restaurants and hotels, to make a truly sustainable new community
YTL Construction UK – a top 20 UK contractor providing fully integrated services to infrastructure, residential, commercial, industrial, energy and environmental sectors
YTL Live – the development and operation of an entertainment complex that includes a 20,000 capacity arena, conferencing and exhibition space plus a number of other retail, environmental and specialist businesses.
Our people tell us that YTL UK is a great place to work, which is why so many of them stay with us! You will have a unique opportunity to develop and progress your career within such a diverse group.
We are passionate about diversity and inclusion – with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer.
If you require reasonable adjustments to be made during the recruitment process, please inform a member of our Recruitment team.Working Hours :Typically Monday - Friday. Working hours can be flexible and can be agreed on upon successful application.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Creative,Initiative,Basic Microsoft skills....Read more...
German-Speaking FX & Trade Finance Broker - City of LondonA game-changing opportunity for a German-speaking FX and Trade Finance Broker to accelerate their career with a dynamic financial services specialist in the heart of London.Step into the fast-paced world of foreign exchange and commercial finance, where your German language skills and expertise will directly impact how European businesses and high-net-worth individuals navigate international markets and secure growth capital.About the CompanyThis established financial services firm specialises in delivering comprehensive foreign exchange and commercial finance solutions across global markets. Operating throughout the UK, EMEA, APAC, and the Americas, they've built a reputation for providing seamless financial transactions that outperform traditional banking solutions. Their client base spans high-net-worth individuals, SMEs, and corporate entities seeking sophisticated currency management and tailored funding solutions, with a particular focus on expanding their German market presence.The Role at a GlanceAs a German-speaking FX and Trade Finance Broker, you'll be instrumental in developing the company's German market expansion whilst delivering exceptional service across international payment solutions and commercial finance products. This role combines relationship building with technical expertise and cultural understanding, offering the perfect platform for bilingual professionals to make their mark in London's financial district.Your Key Responsibilities:Drive new business acquisition within the German market through proactive client outreach and relationship developmentProvide expert guidance to German clients on foreign exchange solutions, including competitive rates and hedging strategiesStructure and deliver commercial finance solutions including trade finance, invoice finance, and asset finance for German-speaking businessesConduct client meetings and presentations in German to build trust and understanding with European prospectsManage the complete sales cycle from initial contact through to deal completion and ongoing account managementCollaborate with internal teams to ensure seamless service delivery and cultural sensitivity for German clientsEssential Skills and Experience:Native or fluent German language skills with excellent business communication abilitiesProven track record in sales with demonstrable results and target achievementStrong customer service orientation with excellent relationship-building capabilities across culturesOutstanding communication and negotiation skills in both German and EnglishAbility to work both independently and collaboratively within a team environmentExceptional attention to detail with strong analytical and problem-solving abilitiesAdvanced computer literacy and proficiency with financial software systemsBackground in financial services or German market experience preferred but not essential for the right candidateWork Permissions You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Exceptional Benefits Package:Highly competitive base salary with commission earning potentialFlexible hybrid working arrangement - London office Monday to Thursday, home working FridaysAccelerated career progression opportunities within a rapidly expanding organisationComprehensive training and professional development programmes including German market insightsDynamic, supportive team culture focused on individual and collective successPrime City of London location with excellent transport connectivityWhy Build Your Career in International Financial Services?The foreign exchange and commercial finance sector continues to evolve rapidly, driven by increasing globalisation and digital transformation. For German-speaking professionals, this presents exceptional opportunities to bridge markets and develop specialised expertise in high-demand areas. With European businesses increasingly seeking sophisticated financial solutions to manage international operations and growth funding, bilingual brokers can expect strong career prospects, attractive earning potential, and the opportunity to work with diverse, high-value client portfolios across multiple markets.This exceptional German-speaking FX and Trade Finance Broker opportunity is brought to you by The Opportunity Hub UK - your gateway to career-defining roles in international financial services.....Read more...
We are looking to recruit an enthusiastic Engineering Apprentice to join our specialist Valve Workshop.
Working alongside our experienced Valve Technicians, you will gain valuable hands-on experience maintaining, servicing and repairing a wide range of industrial control, safety and process valves.
As your knowledge and confidence develop, you may also have the opportunity to accompany experienced technicians on customer site visits throughout the UK once aged 18+.
Full-time paid apprenticeship employment.
Practical, hands-on experience in a specialist engineering workshop.
Mentoring and support from experienced Valve Technicians.
Full health and safety training.
Company transport for site work where required.
Dismantling industrial valves
Inspecting valve components for wear and damage
Assisting with machining and refurbishment of valve components
Rebuilding control, safety and standard process valves
Assisting out hydraulic, air and nitrogen pressure testing.
Completing workshop paperwork and electronic records accurately
Maintaining high standards of housekeeping and working safely in accordance with company procedures
Training:Engineering Maintenance Technician - dual discipline - Level 3.Training Outcome:On successful completion of the apprenticeship, there may be the opportunity to progress into a permanent role, subject to satisfactory performance during the apprenticeship and the needs of the business.Employer Description:Steam Plant Engineering Ltd are independent steam specialists offering; boiler repair, installation, troubleshooting and inspection offering solutions for everything from a passing valve to a complete turnkey boiler house installation. We pride ourselves on quality and service which is reflected through our achievement of ISO 14001, ISO 45001 and ISO 9001 accreditations.
Steam Plant Engineering Ltd are independent steam specialists offering; boiler repair, installation, troubleshooting and inspection offering solutions for everything from a passing valve to a complete turnkey boiler house installation. We pride ourselves on quality and service which is reflected through our achievement of ISO 14001, ISO 45001 and ISO 9001 accreditations.
The company was founded in May 2001 and is based in the heart of the West Midlands. We are ideally located at the hub of the motorway network for speedy response nationwide. We have also worked for a variety of customers overseas in Ghana, Greece, Ireland and the Netherlands.
In 2011 we moved in to purpose built premises with an area of 7500 sq. ft. to cater for our growing success and expanding business. In line with our ISO 14001 accreditation we a have low energy grade B EPC rating, low energy lighting, high standard of insulation and we recycle 80% of our waste.
Everyone from our Managing Director Dan Garbett downwards is an engineer with a wealth of knowledge, skills and experience. Instead of dedicated sales people in suits we offer engineers who are familiar with customer sites and individual boilers. They can offer advice in a language customers understand and on occasions carry out work on the spot. We never charge to go out to site and give advice or hide it in the bill. Helping customers to find a better alternative or save money long term is all part of the service.
We are here to provide our customers with whatever they need to keep their boiler systems working at optimum efficiency; from valve and boiler repairs to annual inspections, from pipework systems to special fabrications such as chimneys, feed tanks, skid units, container-house boiler units and storage tanks. We can also offer next day delivery of stocked items including Topog-E® moulded rubber gaskets.
Working Hours :07.30 - 16.00 Monday to Friday (excluding days at college)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working....Read more...
An excellent new job opportunity has arisen for an experienced Home Manager to manage an exceptional care home based in Bangor, Northern Ireland area. You will be working for one of UK's leading health care providers
This care home provides nursing care 24 hours a day in a homely and warm environment. The home can also support with more specialist needs and will
**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin**
As the Home Manager your key responsibilities include:
To ensure the delivery outstanding levels of care to all residents in a safe, welcoming, caring and stimulating environment, whilst increasing profitability and developing brand awareness through occupancy and fee rate growth
Overall responsibility for all services and, levels of service, provided to the residents through well trained, competent, motivated and excited employees
Maintain excellent relationships with the RQIA complying with legal and statutory requirements and representing the Home as the Registered Manager
Act as an ambassador to represent the heart and face of the home to key decision-makers building a sound reputation within the local community and ensuring yours is the local “home of choice” and working towards excellence
Work with the Operations Manager and wider operational support team to drive sales, margin growth and new service development to deliver consistently positive home performance measured against agreed KPIs
The following skills and experience would be preferred and beneficial for the role:
Commitment to delivering high quality care
Previous managerial experience in a similar environment
Strong working knowledge of regulatory standards
Fine tuned decision making skills
Excellent organisational and communication skills
Flexibility and strong “can do” attitude
The successful Home Manager will receive an excellent salary of £60,000 per annum. This exciting position is a permanent full time role working through Day Shifts. In return for your hard work and commitment you will receive the following generous benefits:
Generous holiday entitlement
Access to excellent training
Career development opportunities
Free onsite parking
Free uniform
NEST work place pension contributions
Long service awards
Reference ID: 7151
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An excellent new job opportunity has arisen for an experienced Home Manager to manage an exceptional care home based in Bangor, Northern Ireland area. You will be working for one of UK's leading health care providers
This care home provides nursing care 24 hours a day in a homely and warm environment. The home can also support with more specialist needs and will
**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin**
As the Home Manager your key responsibilities include:
To ensure the delivery outstanding levels of care to all residents in a safe, welcoming, caring and stimulating environment, whilst increasing profitability and developing brand awareness through occupancy and fee rate growth
Overall responsibility for all services and, levels of service, provided to the residents through well trained, competent, motivated and excited employees
Maintain excellent relationships with the RQIA complying with legal and statutory requirements and representing the Home as the Registered Manager
Act as an ambassador to represent the heart and face of the home to key decision-makers building a sound reputation within the local community and ensuring yours is the local “home of choice” and working towards excellence
Work with the Operations Manager and wider operational support team to drive sales, margin growth and new service development to deliver consistently positive home performance measured against agreed KPIs
The following skills and experience would be preferred and beneficial for the role:
Commitment to delivering high quality care
Previous managerial experience in a similar environment
Strong working knowledge of regulatory standards
Fine tuned decision making skills
Excellent organisational and communication skills
Flexibility and strong “can do” attitude
The successful Home Manager will receive an excellent salary of £60,000 per annum. This exciting position is a permanent full time role working through Day Shifts. In return for your hard work and commitment you will receive the following generous benefits:
Generous holiday entitlement
Access to excellent training
Career development opportunities
Free onsite parking
Free uniform
NEST work place pension contributions
Long service awards
Reference ID: 7151
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
Gain valuable hands-on experience in a busy and friendly travel agency, learning all aspects of the travel industry
Work closely with experienced colleagues who will support and coach you as you develop your skills in customer service, sales, and administration
Learn how to respond to customer enquiries, research destinations, create holiday quotations, make bookings, process payments, and deliver outstanding customer service
Build your knowledge of a wide range of travel products and suppliers, developing strong relationships and staying up to date with the latest holiday offerings and promotions
Training:
This apprenticeship forms part of a formal qualification, on successful completion, you will achieve a Level 3 Travel Consultant qualification that will be added to your digital achievement record
Working with our chosen training provider you will be assigned a specialist Travel Assessor who will be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey
Training will be carried out online, face to face, both individually and as part of a classroom, to ensure you have an enhanced experience
You will be assigned 6-hours a week in the workplace to spend towards your qualification with full support from your manager and assessor
Learning first hand from training specialists and peers you can become a fully-fledged Level 3 Travel Consultant in a little over a 12-month period
Training Outcome:On successful completion of the Travel Consultant Level 3 apprenticeship, you may be offered the opportunity to complete a further qualification that will enhance your skill set. The next steps will be discussed in your 1-2-1's.Employer Description:Seaside Travel is an independent travel agency dedicated to helping customers create unforgettable holiday experiences. With a passion for travel and exceptional customer service, we offer expert advice on a wide range of destinations, holiday packages, cruises, city breaks, and tailor-made travel arrangements.
Our friendly and supportive team takes pride in building lasting relationships with customers, ensuring every trip is planned with care and attention to detail.
At Seaside Travel, we're committed to developing future talent and providing opportunities for apprentices to grow, learn, and build a successful career within the travel industry.Working Hours :Monday - Friday, 09.00 - 17.00. Saturday, 09.00 - 15.00.
5 working days a week.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Geography....Read more...
JOB DESCRIPTION
Company Information
RPM Industrial Coatings Group is home to 11 industry-leading coatings and finishing brands. Our dynamic portfolio includes liquid coatings, powder coatings, touch-up and repair products, sundries, adjuvants, and much more. You'll find our products around the globe in industries from architecture and automotive to farming, forestry, marine, and more.
RPM Industrial Coatings Group is part of RPM International Inc., a $7.3 billion global company with subsidiaries that are market and industry leaders in specialty coatings, sealants, building materials, and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's brands are trusted by consumers and professionals alike to help build a better world.
Kop-Coat, Inc. is the world's leading supplier of innovative chemical products for the protection of farms, forests, and buildings. For over 25 years, Kopcoat has provided superior solutions to control and eliminate mold, decay, insects, water damage, and more. And we do it while providing outstanding service for our customers.
About the Opportunity
At Kop-Coat, Inc., exceptional customer service is more than answering questions; it's about making it easy for our customers to do business with us.
We are looking for a Customer Service Specialist to join our team and play a critical role in delivering the customer experience that differentiates Kop-Coat from our competitors. This position will manage the full customer order cycle, from order entry and fulfillment through shipping, invoicing, and receivables, while working closely with customers, sales, production, logistics, and our laboratory team.
This is also a unique opportunity to become a key resource for one of Kop-Coat, Inc.'s most important customer service functions. Working alongside an experienced customer service leader, you will learn established processes, develop expertise in customer-specific requirements, help document critical knowledge, and identify opportunities to standardize and improve how we serve our customers.
What You'll Do
Manage customer orders from initial acceptance through fulfillment, shipping, invoicing, and collection, ensuring accuracy throughout the process.
Enter and maintain orders with accurate pricing, product information, quantities, and shipping terms.
Serve as a responsive and professional point of contact for customers, sales representatives, and service teams, resolving questions and issues efficiently.
Coordinate production, scheduling, and shipments with the Corsicana facility and third-party tolling partners.
Monitor orders throughout the fulfillment process and proactively communicate status updates, potential delays, and other issues.
Prepare freight estimates and coordinate logistics by evaluating delivery requirements, destinations, carrier options, and other shipping considerations.
Build strong, collaborative relationships with customers and internal partners to support exceptional service and operational excellence.
Partner with the laboratory team on raw material purchasing, order reconciliation, and customer shipping and receiving activities.
Learn and document customer-specific processes, preferences, and historical account requirements to ensure continuity and consistency.
Identify opportunities to streamline processes, improve communication, and increase efficiency across the order management workflow.
Support the development of standardized processes and documentation that will strengthen the team's ability to serve customers effectively over the long term.
What You'll Bring
High school diploma or equivalent required; additional education or relevant training is a plus.
5+ years of experience in customer service, order management, inside sales, logistics, or a related field preferred.
Strong attention to detail and a high degree of accuracy when working with orders, pricing, product information, and shipping details.
Strong organizational and time-management skills, with the ability to manage multiple priorities and orders simultaneously.
Excellent written and verbal communication skills.
Ability to build productive relationships with customers and cross-functional internal teams.
Strong problem-solving skills and the ability to handle complex or unusual customer requests with sound judgment.
Comfortable working independently while knowing when to involve others to resolve an issue.
Proficiency with Microsoft Office and the ability to learn and effectively use business systems and customer/order management applications.
What Success Looks Like
In this role, success means becoming a trusted resource for our customers and internal teams while ensuring orders move accurately and efficiently from beginning to end.
You will develop a deep understanding of our customers, products, processes, and logistics requirements; proactively identify and resolve issues; and help transform important institutional knowledge into documented, repeatable processes that position the team for continued success.
Why This Role Matters
This is an opportunity to join a critical function within Kop-Coat, Inc. at an important point in its evolution. You will work alongside an experienced customer service professional with deep knowledge of our customers and operations, giving you the opportunity to learn the business while making an immediate contribution.
For the right person, this role offers the chance to become a subject-matter expert in Kop-Coat Inc.'s customer and order management processes, build meaningful relationships across the organization, and have a direct impact on customer satisfaction and operational performance.
About Kop-Coat, Inc.
Kop-Coat, Inc. is focused on providing innovative wood preservation solutions and exceptional service to customers across North America. Our success is built on technical expertise, quality products, strong customer relationships, and a commitment to delivering solutions that meet our customers' needs.
Learn more about Kop-Coat, Inc. at Kop-Coat.com.Apply for this ad Online!....Read more...
