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Senior Data Scientist

Senior Data Scientist Welwyn Garden City, Hertfordshire or Slough, Berkshire | Hybrid (2 Days Office) | Python | SQL | PySpark | Azure | Databricks | Machine Learning | Statistics | Time Series Forecasting | Propensity Models Role: Senior Data Scientist, Lead Data Scientist, ML Scientist, AI Data Scientist, Statistical Data Scientist, Predictive Analytics Key Skills: Senior Data Scientist, Data Scientist, Machine Learning, Artificial Intelligence, Predictive Analytics, Statistical Modelling, Python, SQL, PySpark, Azure, Databricks, MLflow, GitHub Actions, CI/CD, Time Series Forecasting, Propensity Modelling, Feature Engineering, Data Engineering, Azure Machine Learning, Azure Data Platform, Experiment Design, A/B Testing, Hypothesis Testing, Predictive Modelling, Customer Analytics, Marketing Analytics, Customer Lifetime Value, Churn Prediction, Demand Forecasting, Stock Forecasting, Production Machine Learning, Cloud Data Platforms, Data Products, Git, Version Control, MLOps, Data Pipelines. Location: Hybrid role. 2 days per week in office Either: Welwyn Garden City, Hertfordshire or Slough, Berkshire Type: Permanent | Full-Time Overview: @mecscomms is recruiting for an experienced Senior Data Scientist to join one of the UK's most advanced Data Science teams, helping shape the future of customer analytics through cutting-edge machine learning, statistical modelling & cloud-based AI solutions. This is a great opportunity for an experienced Data Scientist who enjoys solving complex commercial problems using advanced analytics, statistical modelling & machine learning techniques, whilst delivering production-ready data science solutions that directly influence customer experience & business performance. This position offers exposure to large-scale customer datasets, advanced Azure-based technologies & highly collaborative multidisciplinary teams consisting of Data Scientists, Data Engineers & Data Analysts. Purpose: Design, develop & deploy enterprise-scale data science solutions that improve customer outcomes, enhance commercial performance & support strategic business decision making. Own the complete analytical lifecycle, from initial problem definition & exploratory analysis through feature engineering, model development, deployment, operational monitoring & continuous optimisation. Build sophisticated statistical & machine learning models covering areas such as: • Customer Lifetime Value • Customer Propensity Modelling • Customer Churn Prediction • Marketing Optimisation • Personalisation • Time Series Forecasting • Stock Forecasting • Demand Planning • Customer Behaviour Analytics • Decision Intelligence Technology Stack: Programming • Python • SQL • PySpark Cloud & Platforms • Microsoft Azure • Azure Databricks • Azure Machine Learning Machine Learning & AI • Statistical Modelling • Predictive Analytics • Feature Engineering • Propensity Modelling • Time Series Forecasting • MLflow • PyTorch Data Engineering • Data Pipelines • Graph Databases DevOps & Development • GitHub • GitHub Actions • CI/CD • Version Control Core Activity: • Deliver end-to-end data science solutions from concept to production • Build machine learning models that improve customer & business outcomes • Apply statistical techniques to solve complex business problems • Develop propensity & predictive models for customer decisioning • Design & optimise time series forecasting models • Build scalable data pipelines & production-ready analytics • Collaborate with cross-functional teams to deliver business value • Monitor, maintain & continuously improve deployed models • Present analytical insights to technical & business stakeholders • Promote best practice in data science & software engineering Responsibilities: • Take ownership of the complete data science lifecycle, including problem definition, exploratory data analysis, feature engineering, model development, validation, deployment & ongoing optimisation. • Design & execute statistically rigorous analytical approaches, including hypothesis testing, experimental design, uncertainty measurement & business impact assessment. • Develop sophisticated propensity models to support customer targeting, customer engagement, personalisation & commercial decision making. • Build highly accurate time series forecasting models covering both customer demand & stock forecasting, continuously improving forecast performance through back-testing & model refinement. • Develop scalable, production-ready machine learning solutions using Python, SQL & PySpark within Azure Databricks. • Build, optimise & maintain robust data pipelines using software engineering best practices, including automated testing, documentation, version control & reproducibility. • Work closely with stakeholders to understand business challenges, define measurable success criteria & translate analytical outputs into commercially valuable recommendations. • Monitor model performance, identify opportunities for optimisation & continuously improve deployed solutions. • Conduct peer reviews of analytical code & statistical models, helping to raise technical standards across the wider Data Science function. • Promote best practice in machine learning, statistical modelling, software engineering & cloud-based analytics delivery. Deliverables: • Production-ready machine learning models • Customer propensity models • Time series forecasting solutions • Actionable business insights • Scalable, secure machine learning code • Azure-based data pipelines • Stakeholder reports & recommendations • Optimised model performance • Well-documented analytical solutions • Successful cross-functional delivery Working Environment: • Hybrid Working • Agile Delivery • Azure Cloud Platform • Azure Databricks • Cross-Functional Product Squads • Enterprise Data Science • Large-Scale Data Environment • CI/CD & DevOps • Continuous Learning & Innovation Candidate Profile: Candidates should possess experience as a Senior Data Scientist with strong analytical skills, commercial awareness & a passion for solving complex business problems. You'll have a proven track record of delivering end-to-end data science solutions, from problem definition through to production deployment, using advanced statistics, machine learning & cloud technologies. You'll be confident working with both structured & time series data, building scalable models that deliver measurable business value. Your experience is likely to include some of the following: Essential: • End-to-end data science delivery • Statistical modelling & hypothesis testing • Machine learning & predictive analytics • Propensity modelling • Time series forecasting • Python • SQL • PySpark • Microsoft Azure Cloud • Azure Databricks • Feature engineering • Production ML deployment • Version control & automated testing • Data integration & modelling • Stakeholder management • Agile delivery experience Desirable: • MLflow • PyTorch • Databricks Asset Bundles • Graph Databases • Azure Machine Learning • GitHub Actions • CI/CD • MLOps • Marketing Analytics • Customer Lifetime Value (CLV) • Churn Prediction • Retail Analytics • Customer Personalisation • Decision Intelligence Key Traits: • Curious & analytical • Commercially minded • Customer focused • Strong statistical thinking • Detail orientated • Excellent communicator • Adaptable & delivery focused @mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology @mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business. For more information or a list of current vacancies, please see our web site at mecscomms.co.uk ....Read more...

Charity Finance Manager

Charity Finance ManagerSalary: £16,000 to £18,000 per annum (FTE £40,000 - £45,000)Hours: 15 hours per week, across 2 or 3 daysLocation: One In A Million offices at Bradford City AFC, Manningham, BradfordStart Date: October 2026 (or sooner)Closing Date: 19th August 2026One In A Million Charity, Bradford‘Passionate about investing in children and young people.We are a values-led charity with children and young people at the heart of everything we do. We are looking for an experienced Charity Finance Manager to oversee our financial operations and support the continued development of our organisation.Reporting directly to the CEO and overseeing the Finance Assistant, you will provide effective financial leadership, governance and insight, ensuring our finances are well managed and key stakeholders receive accurate and timely financial information.This is a rewarding part-time opportunity to use your expertise to make a genuine difference to the lives of children and young people.One In A Million’s Vision, Mission & ValuesOur aim is to make a positive difference to disadvantaged young people’s lives, helping to build self-esteem, respect, aspiration and resilience. We place children and young people at the heart of everything we do, enhancing their life chances through Sports, the Arts and Enterprise programmes.Our core values of compassion, honesty, integrity and excellence shape everything we do.Role SummaryAs Charity Finance Manager, you will oversee the strategic planning, management and monitoring of the Charity’s finances, ensuring strong financial governance, controls and reporting. You will also provide oversight across insurance, risk management, Health and Safety and GDPR.Key ResponsibilitiesOverall Financial Responsibilities Oversee the day-to-day financial operations of the Charity.Lead financial planning and monitoring, reporting directly to the CEO.Develop and maintain effective financial policies, procedures and controls. Oversee and support the Finance Assistant. Manage relationships with auditors, bankers, payroll providers and insurers.Identify opportunities for cost savings and improved financial efficiency.Provide financial advice and support to the CEO and wider leadership team. Management Accounts Prepare monthly accrual-based management accounts and departmental reports.Monitor budgets and identify and report on variances.Provide financial reports and updates to the CEO and Board of Trustees.Complete quarterly reforecasting exercises alongside the CEO and senior leaders. Statutory Accounts Ensure financial and regulatory requirements are met, including relevant Companies House, Charity Commission and HMRC submissions.Manage audit compliance and the year-end audit process.Prepare year-end accounts and supporting financial information.Ensure financial reporting complies with relevant charity regulations, including Charity SORP.Provide financial advice and reporting to the Senior Leadership Team and Board of Trustees. Budgeting Prepare the annual budget with the CEO for approval by the Board of Trustees.Support the development of 1-to-3-year financial plans.Contribute to financial and funding strategies across restricted and unrestricted income. Funding Provide accurate financial information to support funding applications and funder reporting.Manage and forecast restricted and unrestricted funding reserves.Work collaboratively with the CEO and wider team to support effective financial planning and funding strategies. Contractual Management Provide financial oversight and recommendations relating to contracts, employment contracts and Service Level Agreements.Oversee and, where appropriate, authorise the purchase of goods and supplies.Support the financial oversight of future asset development. Insurance and Risk Management Ensure appropriate insurance arrangements are maintained and meet the Charity's requirements.Provide oversight of the Charity's risk management processes. Payroll Prepare payroll information for the external payroll provider and ensure accurate staff payments.Liaise with the payroll provider regarding HMRC and pension administration.Be able to process payroll internally should this function be brought in-house. About youWe are looking for an experienced finance professional who combines strong technical financial knowledge with excellent communication and organisational skills.You will ideally have: A relevant accountancy qualification or be part-qualified (ACCA, CIMA, ACA or AAT).A minimum of 3-5 years' financial management experience.A proven track record in a Finance Manager or similar role.Strong knowledge of financial and accounting procedures.Experience preparing monthly management accounts and year-end accounts for audit.Experience of financial planning, budgeting and implementing effective financial systems.Experience of managing payroll.Strong IT skills, including Microsoft Office 365 and Excel.The ability to communicate financial information clearly to non-finance colleagues. Experience within the charity or third sector, knowledge of Charity SORP, Gift Aid and cloud-based accounting software such as Xero would be advantageous.Above all, you will share our commitment to compassion, honesty, integrity and excellence and be passionate about supporting an organisation that makes a positive difference to children and young people.Safeguarding: One In A Million is committed to safeguarding and promoting the welfare of children and young people. Appointment is subject to a satisfactory enhanced DBS check. We are committed to Equal Opportunities.Apply now: Please submit your completed application and an up-to-date CV.Closing date: Wednesday 19th August 2026 at midday.Early applications are encouraged. We reserve the right to close this vacancy early or appoint before the advertised closing date if a suitable candidate is found.   INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...

Search and Performance Lead

The Company Our client is a well established superannuation fund known for its member first culture and collaborative, close knit working environment. Having built strong organic growth over the years, the business is now investing in a more deliberate digital and brand strategy, with a sharp focus on visibility and positioning against competitors in the market. The Opportunity A newly created role has emerged within the Digital Marketing team for a Search and Performance Lead to take ownership of the fund's search strategy from the ground up. This is a unique opportunity to shape how the organisation shows up not just in traditional search results, but increasingly within AI and LLM driven search experiences. The business is looking to bring specialist search expertise in house, giving this person genuine autonomy and influence over strategy and execution Key Accountabilities Develop and own the end to end search strategy, spanning SEO, SEM and emerging LLM visibility, driving both agency partners and internal stakeholders towards clear outcomes Take full accountability for an always on SEM approach, working closely with the team managing brand campaigns to ensure organic and paid efforts are aligned Lead both onsite and offsite search initiatives, bringing a creative and holistic approach that goes beyond keyword optimisation into long tail thinking Translate broader business needs into clear search requirements, identifying content gaps and briefing an in house content specialist to close them Build strong relationships across the business, engaging subject matter experts and educating non digital teams on why their input matters for search and AI visibility Stay ahead of a rapidly evolving landscape, adapting strategy and approach as search and AI behaviours continue to shift Partner closely with agency stakeholders, moving beyond a simple brief and approve model to become an active, hands on contributor to strategy Ideal Experience Background in search strategy, whether agency side or in house, with a strong grasp of both SEO and SEM fundamentals Comfortable operating within a regulated environment and understanding how this shapes pace and process, financial services exposure will be highly regarded. A natural relationship builder who thrives working across multiple stakeholders and can bring people along without over explaining technical concepts Strategic and analytical mindset, with the ability to direct content requirements rather than create content directly Adaptable and comfortable with ambiguity, given the fast changing nature of the search and AI landscape Why Apply Play a pivotal role in shaping search and AI visibility strategy for a business investing seriously in this space for the first time Join a genuinely collaborative, member focused culture that operates with the agility and informality of a small business Enjoy autonomy and influence in a newly created role with real scope to make it your own Flexible hybrid working, based out of the Melbourne CBD office. To have a confidential chat, please contact Ryan at rclarke@parityconsulting.com.au Whether you are a sports fanatic, shark diver or part-time antique collector, we celebrate your uniqueness. Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work. We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us. At Parity, we believe in people, not just data. Every application is reviewed by a real person, ensuring your experience and individuality are genuinely valued throughout the recruitment process. ....Read more...

Nursery Assistant

Nursery Assistants – Bank StaffLocation: Chipping NortonJob Type: Flexible Bank Work (Full and Part-Time Hours Available) We are currently recruiting multiple Nursery Assistants to join our welcoming nursery settings in Chipping Norton as part of our Bank Staff team. About the Role As a Nursery Assistant, you’ll help create a fun, safe, and nurturing environment for children aged 3 months to 5 years. You’ll lead and support engaging activities, promote positive values, and contribute to each child’s early years development. This is a fantastic opportunity for anyone passionate about Early Years Education and looking for flexible work. Requirements Previous experience working with children in a nursery or childcare setting DBS check (preferably on the Update Service) Level 2 or 3 Childcare qualification (preferred but not essential) Confident communicator with a warm, engaging personality Willingness to try new activities and support children’s learning Available to work at least 2 full nursery days per week (8:00am – 6:00pm) What We Offer Flexible working hours to suit your availability Weekly pay (PAYE, including 12.07% holiday pay) Supportive team environment Opportunities for ongoing training and development Easily accessible locations by car or public transport Free on-site parking (Chipping Norton) Dedicated consultant to support with CV and interview prep Opportunities to be recognised as Agency Worker of the Month Referral bonuses: £200 for referring Nursery Assistants £250 for referring Early Years Practitioners We are proud to be a Disability Confident Employer. Interested?For more information or to apply, please contact:Neave Winterbourne – Recruitment Consultant ....Read more...

Investor Relations and Business Development Associate

Investor Relations & Business Development AssociateManchester, Hybrid Full Time Salary: £35,000 to £40,000 + Bonus (DOE)About the companyOur client supports life sciences, healthcare and health tech businesses through fundraising and strategic transaction activity. They combine deep sector knowledge with a targeted, data-led approach to investor engagement, helping innovative businesses connect with the right investors to achieve their growth ambitions.The OpportunityThis is an exciting opportunity to join a growing specialist advisory business, supporting innovative healthcare, life sciences and health tech companies as they raise investment.Working closely with clients, partners and campaign teams, you’ll build relationships, identify opportunities and help connect businesses with the right investors, while supporting the successful delivery of fundraising campaigns.Our client is looking for a commercially minded, relationship-focused individual with experience in investor relations, business development, account management, consultancy, client success or another commercial role.Ideally, you will have experience within life sciences or healthcare. However, our client is also keen to hear from candidates who have gained relevant exposure across the broader health ecosystem, including digital health, diagnostics, biotechnology, medical technology, nutrition, wellness or related sectors.What You’ll Be Doing Identify and prioritise investor engagement opportunities across live fundraising campaigns.Build and maintain trusted relationships with investors, clients and key industry stakeholders.Follow up investor enquiries and convert interest into meaningful conversations.Coordinate activity across multiple fundraising campaigns, ensuring clear plans, priorities and deadlines are maintained.Communicate confidently with clients, providing updates and helping campaigns remain focused and on track.Support targeted investor communications and marketing activity.Use CRM data, market intelligence and campaign insight to identify opportunities and inform decision-making.Maintain accurate CRM records, activity pipelines and campaign reporting.Assist in preparing high-quality investor presentations, communications and supporting documentation.Share market insight, investor feedback and sector intelligence to help strengthen future campaigns and our client’s profile within the healthcare and life sciences investment community. What They’re Looking ForEssential Commercially minded with a passion for building strong client and stakeholder relationships.Experience in business development, account management, client success, consultancy, project delivery or a similar commercial, client-facing role.Relevant experience or exposure within healthcare, life sciences, health tech or the broader health ecosystem. This could include digital health, diagnostics, biotechnology, pharmaceuticals, medical technology, nutrition, wellness or another related sector.Able to understand complex healthcare and commercial concepts and communicate them clearly and confidently.Excellent communication, relationship-building and stakeholder management skills.Highly organised, with the ability to manage multiple priorities and deadlines.Commercially aware and analytical, using data and insight to support decision-making.Experience using CRM systems and maintaining accurate records and pipelines.Proactive, organised and detail-oriented, with a self-motivated approach.A confident ambassador who represents the business professionally.Based within commuting distance of Manchester city centre and happy to work from the office on a regular hybrid basis. Desirable Experience in investor relations, fundraising, venture capital, private equity, corporate finance or transaction support.Direct experience within healthcare, life sciences or health tech.Experience coordinating commercial projects, campaigns or multiple stakeholder workstreams.Salesforce or similar CRM experience.Experience within a professional services, consultancy or advisory business.Degree qualified, ideally in a scientific, healthcare or business-related discipline, or equivalent relevant experience.An interest in AI tools and technology-enabled ways of working. Transferable Experience WelcomedOur client recognises that great candidates don’t always come from traditional investor relations backgrounds.While direct healthcare, life sciences or health tech experience would be ideal, they are also keen to hear from candidates who have developed strong commercial, relationship-building and stakeholder management skills within the broader health ecosystem, including areas such as digital health, diagnostics, biotechnology, medical technology, pharmaceuticals, nutrition and wellness.Candidates with relevant experience in business development, account management, client success, consultancy or other commercial, client-facing roles are encouraged to apply.They value curiosity, commercial awareness, sector understanding and the ability to build trusted relationships just as highly as direct investor relations experience.What Success Looks LikeSuccess in this role is about building trusted relationships, creating momentum and helping innovative businesses connect with the right investors.Over time, you will: Develop a strong understanding of our client’s services, sectors and investor network.Build confidence managing multiple fundraising campaigns simultaneously.Deliver structured, proactive investor outreach and follow-up activity.Turn market insight and investor engagement into meaningful commercial opportunities.Build lasting relationships with investors, clients and colleagues.Contribute ideas that improve campaign performance and strengthen our client’s reputation within the healthcare and life sciences investment community. Ultimately, success will be measured by the quality of investor engagement, effective campaign delivery and your contribution to helping clients achieve successful fundraising outcomes.What They OfferYou’ll work alongside experienced partners on live fundraising projects for innovative healthcare, life sciences and health tech businesses.This is an excellent opportunity to gain broad commercial experience, take ownership early and develop your career within a growing specialist advisory business. You’ll play a key role in connecting innovative businesses with the right investors and contributing to the continued success of the business.If you’re commercially minded, have relevant experience or exposure within healthcare, life sciences, health tech or the broader health ecosystem and enjoy building strong relationships, our client would be keen to hear from you. INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...

Cultural and Community Engagement Communications Assistant Apprentice

The Communications Assistant will work with the Cultural and Community Engagement team at UCL East to support the planning, delivery and development of the team’s communication activities. The post holder will contribute to our website, blog, newsletters, internal communications channels, social media, press releases, events listings and reports, helping to showcase the team’s work, share our learning, advertise our events and exhibitions to public audiences, and raise our profile to a broad range of stakeholders. They will help to increase engagement with our communications channels by developing an in-depth knowledge of our audiences, creating tailored, accessible content for them, monitoring engagement levels and contributing to reporting on the effectiveness and impact of our communication activities. There will be opportunities for the post holder to shadow members of the Office of the Vice-President for External Engagement, and support their activities, to gain a deeper insight into internal and external communications across UCL, use of the UCL brand, media relations, public affairs and marketing. The post holder will be expected to feed their learning back to the Cultural and Community Engagement team. Duties and responsibilities Attend project planning meetings, supporting the development of communication plans where required. Develop written and non-written content and schedule this content for publication/distribution across our communications channels. Carry out updates to our website and intranet pages, actively checking to ensure they are up-to-date. Research, analyse and monitor our audiences and stakeholders to inform engagement strategies. Create ticket ordering forms using Eventbrite for events, managing the booking process and responding to accessibility requests. Maintain and manage mailing lists and databases. Monitor shared mailboxes to act as the first point of contact for enquiries. Ensure a high degree of accessibility across all our communication activities. Develop and maintain an awareness of UCL’s brand and ensure that brand values are embedded in communications. Contribute to risk assessments and event management plans, considering how reputational damage can be mitigated. Support the procurement, briefing and payment of freelancers and contractors, such as designers, printers, photographers and filmmakers. Help to analyse and evaluate communication activities and present findings to the team and wider stakeholders. Support the team with routine administrative, logistical and time-sensitive tasks. Assist with the planning, delivery and evaluation of our events, such as press launches, exhibitions, private viewings, awards ceremonies, training workshops, and other public events. Actively consider and support diversity and inclusion across all areas of work. Actively participate in personal and professional development when opportunities arise both within and alongside the Apprenticeship Level 4 training. Follow and actively promote the UCL Ways of Working. Carry out any other duties within the scope, spirit and purpose of the job as requested by the line manager. This job description may be reviewed and be subject to amendment in consultation with the post holder. Training:Public Relations and Communications Assistant Level 4. Training will take place both in the workplace and PA Media Academy, located in Stratford. College days are one day per week and will involve a combination of in-person, hybrid and online training sessions.Training Outcome:Work in press and communications offices, specifically in education. But skills can be applied more broadly in a range of settings – both public, private and charity sector.Employer Description:UCL is one of the world's leading universities. At its establishment in 1826, UCL was radical and responsive to the needs of society, and this ethos – that excellence should go hand-in-hand with civic responsibility – continues today. UCL’s teaching and research extends across all disciplines; from one of Europe’s largest and most productive hubs for biomedical science interacting with several leading London hospitals, to world-renowned centres for the built environment (UCL Bartlett) and fine art (UCL Slade School). UCL’s new campus on Queen Elizabeth Olympic Park (QEOP), UCL East, has been conceived and built to be open, accessible and publicly engaged university campus. With two buildings currently open, and more to come, UCL East is dedicated to breaking down boundaries between knowledge and experience to solve some of the most urgent challenges facing people and the plant. The campus is a unique combination of multidisciplinary research centres, teaching spaces, study areas and living accommodation. UCL Public Art and UCL Cultural & Community Engagement are part of the Vice Provost’s Office for Strategy which, among other work, manages the operations and vision for the UCL East campus. The team delivers public art, exhibitions, public and community engagement, and cultural programming; building an ethos of engagement throughout the new campus. Our projects bring together UCL researchers, academics, students, artists and east London communities to exchange knowledge and ideas, and collaborate on bringing about positive change. The post is an apprentice role that will be based on-site at our UCL East campus. The postholder will normally be expected to work from the Campus with flexibility to attend evening and weekend events when needed. Time off in lieu will be provided for any evening and weekend work. We are located in Newham, east London - one of the most socially diverse parts of the UK – and we want our staff recruitment to reflect this. We encourage applications from those who are underrepresented in the sector and at UCL including but, not exclusive, to non-graduates, disabled, D/deaf and neurodiverse people, LGBTQ+ people, people from Black, Asian and ethnic minority backgrounds – especially women. We also welcome applicants from a range of educational backgrounds. Those interested in applying for this role are welcome to book a short phone or MS Teams call with a member of the UCL East Cultural and Community Engagement Team via this link to chat about any questions you may have. If there is any way that we can make the application process more accessible for you and so easier for you to take part in, please just let us know. You can contact us by email on engagement-east@ucl.ac.uk.Working Hours :Monday to Friday, 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Non judgemental ....Read more...

Luxury Marketing and Fashion Sales Executive

Marketing and Fashion Sales LeadSalary £35,000 - £40,000 dependent on experience + performance related bonusShoreditch, London Studio based- Full-timeOrhan London are looking for someone to help drive the next stage of growth for their established tailoring studio. This is a unique opportunity to join a close-knit team and play a key role in shaping the future of a business with over 20 years of craftsmanship, creativity and exceptional customer service behind it.This isn't a typical marketing role. Combining it with business development and sales, you'll focus on generating new business, re-engaging previous clients, strengthening our brand and delivering an exceptional customer journey that encourages repeat business.At Orhan London, we create bespoke tailoring and alterations for He's, She's and They’s, celebrating individuality through outstanding craftsmanship and personal service. Working as part of our team of seven, you'll have the opportunity to bring fresh ideas, make a real impact and help drive the business forward.The RoleThis is a hands-on, varied role with real responsibility.You'll work closely with the founders, taking ownership of business growth by identifying new opportunities, developing partnerships and nurturing client relationships. A key part of the role will involve reactivating our extensive database of dormant clients, converting previous customers into loyal repeat business and ensuring every interaction reflects the high standards we're known for.Alongside business development, you'll take ownership of our marketing activity, looking at new ways to strengthen our brand, increase engagement and ensure we're reaching the right audiences. You'll constantly be looking for opportunities to improve what we do, bringing new ideas to the table and having the freedom to implement them.This is an opportunity for someone who enjoys variety, thinks commercially and wants to play a genuine role in helping a successful independent business expand and grow.What You'll Be DoingPartnerships & Growth Creating new business opportunities, partnerships and client channels.Proactively sourcing new business and identifying opportunities to expand our client base.Re-engaging our extensive database of previous clients, converting them into repeat customers.Identifying new markets, partnerships and commercial opportunities.Actively developing the reputation and reach of the business.Bringing fresh ideas that contribute to long-term business growth. Marketing & Brand Taking ownership of and expanding our social media channels, creating consistent, engaging and high-quality content.Recognising opportunities and capturing photo and video content of studio and client interactions.Writing clear, authentic copy across social media, email campaigns, ensuring marketing partners copy aligns with our brand voice.Identifying and delivering marketing activity that supports business growth.Working with our SEO and PPC partners to maximise marketing performance.Looking for creative ways to increase brand awareness and customer engagement. Sales & Client Journey Managing enquiries from first contact through to becoming loyal, repeat clients.Building genuine relationships with clients, creating trust and delivering an exceptional experience.Managing and improving current systems including Hubspot.Strengthening the customer journey to improve conversion, retention and referrals.Maintaining a strong commercial focus whilst ensuring every client receives outstanding service.Continually looking for ways to improve the overall client experience. Commercial Performance & Operations Monitoring business performance and identifying opportunities to increase revenue.Analysing results and adapting activity to maximise success.Supporting wider business projects, systems and day-to-day operations where required.Taking ownership of ideas from concept through to implementation. What's In It For You A varied role spanning business development, sales and marketing, where no two days are the same.The opportunity to help shape the future of an established London business with over 20 years of success.Working closely with the founders in a collaborative, studio-based team of six.Real ownership of your work, with the opportunity to introduce new ideas and make a visible impact.A creative, supportive working environment where your contribution genuinely matters.A long-term opportunity for someone ambitious who wants to grow alongside the business.A clear pathway to develop as the business continues to expand. Who This Role SuitsYou'll have experience across marketing, business development and sales, with a genuine passion for building relationships and helping businesses grow.Experience within tailoring, fashion, luxury retail or another premium service-led environment would be advantageous, but more importantly we're looking for someone who understands people, has an interest in fashion, enjoys spotting opportunities and has the drive to turn ideas into results.You'll be: Experienced in marketing, sales and business development.Confident speaking with clients and developing long-term relationships.Commercially aware, balancing creativity with results.Proactive, organised and comfortable taking ownership.Someone who enjoys identifying opportunities rather than waiting for them.Motivated by helping a business grow and making a genuine difference to people. What Matters To UsWe're not looking for someone who's overly corporate or driven by hard sales techniques.Our business has been built on trust, craftsmanship and genuine one to one relationships, and we want someone who shares those values. We're looking for someone who enjoys working with people, takes pride in what they do and wants to become part of our long-term journey.The Kind Of Person We're Looking ForYou're someone who enjoys building relationships, spotting opportunities and making things happen. You can think strategically whilst remaining hands-on, and you're just as comfortable developing ideas as you are delivering them.You'll be: Warm, approachable and confident with people.Commercially minded, with a natural ability to build relationships.Curious, organised and adaptable, able to move between partnerships, marketing activity, client conversations and performance analysis whilst keeping sight of the bigger picture.Proactive and hands-on, comfortable taking ownership and following ideas through.Equally comfortable shaping strategy and getting involved in the day-to-day running of the business. Interested?  If you possess the relevant skills and experience, then please send your cv by return.  INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...

Fundraising Manager

Fundraising Manager Salary: Up to £40,000 based on full time (pro rata for part time), dependent on experience and skills Hours: Full time and part time will be considered. Based at Ampleforth Abbey, Ampleforth, YO62 4EN Closing date: Monday 17th August Onsite Interviews: Week commencing 24th August Benefits Up to 8% employer-matched pension Life assurance Free lunch during working hours Free on-site parking 20% discount at the Tea room and Abbey Shop Cycle to Work Scheme Christmas Closure Historic Houses and Yorkshire Great Houses, Castles and Gardens passes to borrow Employee Assistance programme Retail savings platform 50% discount on fitness suite, swimming and other activities at St Albans Centre About Ampleforth Abbey Ampleforth Abbey is home to the UK's largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. Ampleforth Abbey Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home. We are seeking an experienced Fundraising Manager with excellent relationship management skills to help develop and sustainably grow our fundraising revenue. You will develop and use stewardship tools to guide supporters through their individual giving journey, including cultivation plans, proposals and reports, managing donor communications and nurturing our community of support. The Fundraising Manager will report to and work under the direction of the Head of Marketing, Communications & Development. Main Responsibilities but not limited to:- Develop a Fundraising Strategy in collaboration with the Head of Marketing, Communications and Development, to include individual giving, regular giving, legacies, partnerships and a supporter scheme. Develop and manage an Individual Giving Programme, using multiple forms of donor acquisition, ensuring high quality donor care and the achievement of agreed targets. Work with the Head of Marketing, Communications and Development to develop a Legacy Programme, managing the delivery of multichannel activities aiming to recruit, develop and maintain relationships with the public and our supporters for Legacy prospecting and outcomes. Support the development of a major donor portfolio, ensuring successful engagement of high-level individual donors with a view to securing major gifts. Manage the development and implementation of our corporate fundraising programme, building on current partnerships and securing new relationships with a range of partners. Develop fundraising content and materials for a wide range of audiences and fundraising initiatives, ensuring that individual giving messaging is embedded across all touchpoints. Plan and manage the delivery of major fundraising appeals and campaigns, including the management and delivery of fundraising events where appropriate. Support the implementation and management of a fundraising database, ensuring high quality of data input and reporting. Manage the fundraising budget in line with objectives and KPIs, reporting monthly to the Head of Marketing, Communications and Development. Oversee donor communications and ensure excellent donor stewardship, including regular updates and responding to individual donor enquiries in a timely manner. Develop, implement and manage supporter schemes for individuals and corporates, including recruitment, stewardship and the delivery of events. Work alongside the Head of Marketing, Communications & Development to build and nurture relationships with both prospective and existing partners and donors to drive sustainable growth and maintain high levels of engagement. Occasional joint working with colleagues at the St Laurence Education Trust on collaborative fundraising campaigns and initiatives. Represent AAT at relevant networking events and conferences alongside the Head of Marketing, Communications and Development, to expand networks, gather market insights, and increase the organisation's community of support. Ensure staff and volunteers have the information they need to deliver on their roles and support the overall fundraising strategy Ensure all fundraising opportunities and applications align with, and are sensitive to, the Abbey's mission, values and monastic identity. Ensure all fundraising activities are fully compliant, including data protection, Gift Aid, fundraising law and other relevance compliance issues. Undertake any other reasonable duties required in line with capabilities, the needs of the company, and the wider group. Experience You will have: Experienced fundraiser with 5+ years' experience Experience of fundraising in a charity context Experience of managing individual giving campaigns, including regular giving and legacies Experience of developing and managing fundraising events and campaigns Proven experience of excellent donor stewardship and managing supporter communications at all levels Proven experience of working within the charity, and/or faith-based organisations Effective planning, organisation, and time management Member of the Chartered Institute of Fundraising (desirable) Skills and Attributes You will bring: Technical Excellent communication and interpersonal skills, with the ability to engage and inspire people at all levels The ability to build, develop and maintain relationships with individuals, partners and major stakeholders to achieve and exceed targets Strong influencing, negotiation and communication skills Effective organisational skills and an ability to manage and meet priorities with varying deadlines Financially literate with budget-management experience and the ability to track and report on fundraising income Ability and confidence to present to internal and external audiences Ability to write engaging, compelling copy for a range of audiences Experience of using CRM databases for segmentation and reporting to achieve fundraising goals Excellent Office 365 and IT skills Strong project management skills, with a track record of delivering multiple projects simultaneously A strong understanding of fundraising compliance and relevant legislation Behavioural Understands and is able to communicate the values of Ampleforth Abbey Trust An empathy towards the work of the Monastic Community Personal resilience and ability to respond positively to pressure An agile, flexible and positive mindset Creativity, innovation and the ability to think outside the box Problem-solving abilities and clear thinking, with sound judgement; able to make effective decisions under pressure Ability to work independently and collaboratively as part of a team. Ability to prioritise and manage multiple projects and competing demands simultaneously. Adaptability and flexibility in a fast-paced environment Effective planning, organisation and time management Integrity and diplomacy Proactive style and work ethic High professional standards, methodical and diligent, with a high attention to detail Results-driven and goal-oriented mindset ....Read more...

Fundraising & Development Manager

Fundraising Manager Salary: Up to £40,000 based on full time (pro rata for part time), dependent on experience and skills Hours: Full time and part time will be considered. Based at Ampleforth Abbey, Ampleforth, YO62 4EN Closing date: Monday 17th August Onsite Interviews: Week commencing 24th August Benefits Up to 8% employer-matched pension Life assurance Free lunch during working hours Free on-site parking 20% discount at the Tea room and Abbey Shop Cycle to Work Scheme Christmas Closure Historic Houses and Yorkshire Great Houses, Castles and Gardens passes to borrow Employee Assistance programme Retail savings platform 50% discount on fitness suite, swimming and other activities at St Albans Centre About Ampleforth Abbey Ampleforth Abbey is home to the UK's largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. Ampleforth Abbey Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home. We are seeking an experienced Fundraising Manager with excellent relationship management skills to help develop and sustainably grow our fundraising revenue. You will develop and use stewardship tools to guide supporters through their individual giving journey, including cultivation plans, proposals and reports, managing donor communications and nurturing our community of support. The Fundraising Manager will report to and work under the direction of the Head of Marketing, Communications & Development. Main Responsibilities but not limited to:- Develop a Fundraising Strategy in collaboration with the Head of Marketing, Communications and Development, to include individual giving, regular giving, legacies, partnerships and a supporter scheme. Develop and manage an Individual Giving Programme, using multiple forms of donor acquisition, ensuring high quality donor care and the achievement of agreed targets. Work with the Head of Marketing, Communications and Development to develop a Legacy Programme, managing the delivery of multichannel activities aiming to recruit, develop and maintain relationships with the public and our supporters for Legacy prospecting and outcomes. Support the development of a major donor portfolio, ensuring successful engagement of high-level individual donors with a view to securing major gifts. Manage the development and implementation of our corporate fundraising programme, building on current partnerships and securing new relationships with a range of partners. Develop fundraising content and materials for a wide range of audiences and fundraising initiatives, ensuring that individual giving messaging is embedded across all touchpoints. Plan and manage the delivery of major fundraising appeals and campaigns, including the management and delivery of fundraising events where appropriate. Support the implementation and management of a fundraising database, ensuring high quality of data input and reporting. Manage the fundraising budget in line with objectives and KPIs, reporting monthly to the Head of Marketing, Communications and Development. Oversee donor communications and ensure excellent donor stewardship, including regular updates and responding to individual donor enquiries in a timely manner. Develop, implement and manage supporter schemes for individuals and corporates, including recruitment, stewardship and the delivery of events. Work alongside the Head of Marketing, Communications & Development to build and nurture relationships with both prospective and existing partners and donors to drive sustainable growth and maintain high levels of engagement. Occasional joint working with colleagues at the St Laurence Education Trust on collaborative fundraising campaigns and initiatives. Represent AAT at relevant networking events and conferences alongside the Head of Marketing, Communications and Development, to expand networks, gather market insights, and increase the organisation's community of support. Ensure staff and volunteers have the information they need to deliver on their roles and support the overall fundraising strategy Ensure all fundraising opportunities and applications align with, and are sensitive to, the Abbey's mission, values and monastic identity. Ensure all fundraising activities are fully compliant, including data protection, Gift Aid, fundraising law and other relevance compliance issues. Undertake any other reasonable duties required in line with capabilities, the needs of the company, and the wider group. Experience You will have: Experienced fundraiser with 5+ years' experience Experience of fundraising in a charity context Experience of managing individual giving campaigns, including regular giving and legacies Experience of developing and managing fundraising events and campaigns Proven experience of excellent donor stewardship and managing supporter communications at all levels Proven experience of working within the charity, and/or faith-based organisations Effective planning, organisation, and time management Member of the Chartered Institute of Fundraising (desirable) Skills and Attributes You will bring: Technical Excellent communication and interpersonal skills, with the ability to engage and inspire people at all levels The ability to build, develop and maintain relationships with individuals, partners and major stakeholders to achieve and exceed targets Strong influencing, negotiation and communication skills Effective organisational skills and an ability to manage and meet priorities with varying deadlines Financially literate with budget-management experience and the ability to track and report on fundraising income Ability and confidence to present to internal and external audiences Ability to write engaging, compelling copy for a range of audiences Experience of using CRM databases for segmentation and reporting to achieve fundraising goals Excellent Office 365 and IT skills Strong project management skills, with a track record of delivering multiple projects simultaneously A strong understanding of fundraising compliance and relevant legislation Behavioural Understands and is able to communicate the values of Ampleforth Abbey Trust An empathy towards the work of the Monastic Community Personal resilience and ability to respond positively to pressure An agile, flexible and positive mindset Creativity, innovation and the ability to think outside the box Problem-solving abilities and clear thinking, with sound judgement; able to make effective decisions under pressure Ability to work independently and collaboratively as part of a team. Ability to prioritise and manage multiple projects and competing demands simultaneously. Adaptability and flexibility in a fast-paced environment Effective planning, organisation and time management Integrity and diplomacy Proactive style and work ethic High professional standards, methodical and diligent, with a high attention to detail Results-driven and goal-oriented mindset ....Read more...

Apprentice Administrator

The role will include: Administration/Customer Service Inputting data with a high level of accuracy To deal courteously and efficiently with all visitors and provide refreshments Answering the telephone in a professional manner  Assisting all members of the team as/when required Ensure that trust policies are observed and that good practice is encouraged, particularly in the areas of health & safety, equal opportunities and confidentiality Premises & Compliance Coordinate and maintain compliance records relating to health and safety, estates and statutory requirements Monitor renewal dates and support the effective management of premises-related documentation Liaise with contractors, suppliers and schools to ensure compliance activities are completed within agreed timescales Produce reports & maintain databases to support strategic compliance monitoring  Identify areas for improvement and recommend more efficient and administrative processes Support with the input and processing of orders on the financial database, maintaining accurate records Support projects relating to estates, facilities and compliance across the Trust HR & Payroll Provide administrative support throughout the employee lifecycle, including recruitment, onboarding and personnel changes Maintain HR systems and employee records, ensuring accuracy and confidentiality Prepare payroll information/support monthly payroll processes including the inputting of timesheets Produce correspondence, reports and documentation relating to staffing matters Liaise with schools, managers and external providers to resolve routine queries Marketing and Personal Assistant Duties Coordinate communication activities across the trust, ensuring information is presented professionally and accurately Support the development of newsletters, website content and social media communications in line with trust guidelines Manage diaries, meetings and events for senior leaders and maintain action trackers Draft correspondence, presentations and reports using a range of digital systems Build positive relationships with internal and external stakeholders and represent the trust professionally Support projects and initiatives that contribute to the trust's strategic priorities Use digital platforms and communication tools effectively to promote engagement and collaboration Data Protection Support the implementation and monitoring of GDPR and information governance procedures Maintain accurate records relating to data requests, retention schedules and compliance activities Produce reports and documentation to support data protection monitoring Liaise with stakeholders across the trust regarding information requests and record management Identify issues and escalate concerns in accordance with established procedures Governance Organise trustee, committee and local governance meetings, including preparation and distribution of agendas and papers Produce accurate minutes and maintain action logs and governance records Ensure governance documentation is stored securely and complies with statutory requirements Communicate effectively with trustees, governors and senior leaders, acting as a professional point of contact Support the preparation of reports and information required for statutory returns and meetings Contribute to continuous improvements in governance administration processes Training:The role will involve working as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities. The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills. The business administrator is expected to deliver their responsibilities efficiently and with integrity, showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others. The apprenticeship standard requires management of a project and evidence a process that they have improved, as well as mentoring and coaching responsibilities. The Business Administrator Level 3 Apprenticeship Standard is assessed at the end of the programme externally by the awarding body, NCFE; to assess and test the candidate’s knowledge, skills and behaviours. The end point assessment will include: A range of assessment tools, such as: Observation Presentation on the project undertaken Test of knowledge using scenarios with questions Competency-based interview Assessment on portfolio of evidence Delivery of the programme is via planned face-to-face classes and workshop sessions at the Waterfront Centre in Huddersfield, HD1 3LD. Your employer will provided you with paid time off to study, as part of the apprenticeship programme.Training Outcome:There may be a possibility that you will gain a permanent position following successful employment as well as achievement of the full apprenticeship qualification. There may also be further apprenticeship/other training available following successful employment and achievement of the apprenticeship qualifications.Employer Description:Welcome to SHARE Multi-Academy Trust We are a small, friendly partnership, currently consisting of five secondary and four primary schools in West Yorkshire. Our core belief is about valuing people and helping them to be as successful as they can be. This is both challenging and rewarding and we hope you find it inspiring. In the years since the Trust was formed in 2011, schools everywhere have seen a considerable amount of change. We have met these challenges with a shared approach, working as a team, enjoying the support of shared moderation, making us stronger and more structured. Through supporting and challenging each other, the Trust has enriched each member school beyond our expectations. We encourage the sharing of our expertise, whether it’s about recruiting and retaining good staff or improving the quality of learning; we all contribute and share our experience and best practice, helping to make our schools better places for our staff and pupils. High performing schools enjoy the opportunity to contribute and share good practice, meeting with like-minded headteachers as partners and helping to improve the standard of education for young people. Our own model for school improvement is an effective resource that we regularly tap into: good behaviour, good routines in lessons, tackling teacher expectations, stretching pupils and marking with constructive feedback are the key foundations we build on for long-term success. Schools that need more support soon begin to thrive.Working Hours :Start and finish times: 8:00am to 4:00pm Monday to Thursday 8:00am to 3:30pm Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Excellent attendance,Microsoft Office, Word & Excel ....Read more...

Retreat and Guest Relations Manager

Position Title: Retreat and Guest Relations ManagerSalary: Up to £44,000 per annum + BenefitsHours: Full time 40 hours per week, 5 days over 7 to include weekends and bank holidaysBased at Ampleforth Abbey YO62 4ENLine Manager: Head of Guest OperationsKey relationships: The Monastery Lead for HospitalityLine management of: 2 x Retreat Coordinators1 x Event CoordinatorVolunteers within Retreats & Events About Ampleforth AbbeyAmpleforth Abbey is home to the UK’s largest Benedictine Monastic Community, rooted in the Rule of St Benedict, whose mission is to seek God through prayer and service, and to invite others to experience faith in action.Located in the Howardian Hills north of York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room.Ampleforth Abbey Trust is a registered charity, working alongside the Monastic Community to support its mission. With around 60 lay staff, the Trust delivers on a five-year strategy, “Choosing a Future Together”, to ensure a sustainable, faith-led future for the Abbey.Supporting the Monastic Community’s charism of Welcome and Hospitality, the Guest Relations Manager oversees, facilitates and delivers full-service support from an initial enquiry to the conclusion of a visit, providing excellent guest service for all retreatants, visitors, groups and for guests on tours and commercial events, while delivering on the aims of high occupancy, seamless coordination, excellent guest service and maximising revenue across all guest experiences.If you enjoy working in a friendly peaceful atmosphere, meeting new people, being part of a hardworking team Ampleforth Abbey is perfect for you!Core to this role is the delivery of a guest and hospitality experience commensurate with the aims of the Ampleforth Benedictine Community.The main responsibilities are as follows but are not limited to:-1. Guest Relations and Front of House for Ampleforth Abbey Trust Provide a first point of Benedictine welcome to all guests, visitors and enquirers.Working closely with the Monastic Lead, manage and implement the annual programme of retreats.Work closely with the Monastic Community in the delivery of the retreat programme and a welcoming environment for all guests.Manage all guest bookings for retreat guests, group tours, day visitors, conferences and events.Oversee guest arrivals, check-in/check-out processes.Oversee the provision of a Benedictine welcome to all group and event visitors.Liaise and coordinate with other departments to ensure a smooth operational service to guests and visitors.Work with the Housekeeping Supervisor to ensure rooms are serviced on time and with the relevant personal requirements.Act as the senior point of escalation for guest complaints and service recovery, resolving issues swiftly and to the guest's satisfaction.Liaise and coordinate with the Marketing team and Monastic Community on the receiving of donations. 2. Team Leadership & Management Set the standard, lead and motivate the Coordination team in the provision of a professional and excellent Benedictine guest experience.Liaise regularly with the Monastic Lead of Hospitality to ensure delivery of the Community’s aims.Liaise regularly with the Guest Operations Manager and other on site team members to ensure the smooth delivery of services for all guest bookings.Participate in all Ampleforth Abbey Trust team meetings appropriate to the Role of Guest Relations Manager.Lead regular team meetings for the management of the team’s workload and the delivery of efficient and proactive guest support services.Conduct regular performance reviews to develop the skills and personal development of the Coordination team members.Lead or arrange training for team members, appropriate to their role.Set clear performance targets for retreat and event bookings.Manage rotas and staffing levels and ensure appropriate cover including weekends and bank holidaysEnsure compliance in all aspects of Health and Safety, G.D.P.R. and Safeguarding in accordance with the Trust’s Policies and Procedures. 3. Reservations & Revenue Management Manage the booking calendar for Ampleforth Abbey Trust.Oversee all individual and group retreat reservations.Oversee the coordination of all group tours bookings.Optimise room occupancy and venue space utilization.Handle complex customer enquiries and escalations efficiently.Process invoices, deposits and final billing reports accurately.Track and report on key KPIs.Present monthly performance summaries and guest feedback analysis. 4. Conferences, Concerts & Events Management Serve as the primary contact for all external hire arrangements.Negotiate contracts, rates and terms for corporate conferences and events.Coordinate ticketing, seating plans and logistics for events and concerts.Liaise with internal and external caterers, audio visual technicians, and facilities’ teams for the smooth delivery of all events.Manage the Event Coordinator and handover to the Operations team to ensure flawless on-site delivery of events. 5. Customer Experience & Quality Control Ensure the Benedictine charism of Hospitality is at the heart of the guest experience.Create a warm, welcoming, professional Benedictine guest experience for all guests.Identify opportunities, including via guest feedback, to elevate service standards and enhance the guest experience, delivering and reviewing them on an ongoing basis.Ensure special guest requirements and dietary needs are logged and delivered. Ensure all health and safety compliance requirements and documentation are fulfilled across the guests’ experience. Any other duties, as required by the Head of Guest Operations, Executive Team, Abbot or Monastery Lead for Hospitality, which pertain to the provision of a good guest experience at Ampleforth Abbey.About You Previous experience in a similar roleStrong leadership and team management skillsBe a team player, flexible and reliable with a can-do attitudeExcellent guest service and communication abilitiesGood organisational skills with excellent attention to detailStrong problem-solving skills with the ability to manage multiple priorities.Own transport requiredExperience working in a heritage, visitor attraction, or faith-based settingInterest in history, heritage, or monastic traditionCalm, approachable, and professional mannerRespect and support for the spiritual and historic nature of the AbbeyAbility to work in a sometimes quiet, reflective environment Working Conditions Includes weekends, bank holidays, and occasional eventsFast-paced environment during peak visitor seasons Benefits Up to 8% employer-matched pensionLife assuranceFree lunch during working hoursFree on-site parking20% discount at the Tea room and Abbey ShopCycle to Work SchemeChristmas ClosureHistoric Houses and Yorkshire Great Houses, Castles and Gardens passes to borrowEmployee Assistance programmeRetail savings platform50% discount on fitness suite, swimming and other activities at St Albans Centre Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references.Interested?  If you feel that you possess the relevant skills and experience, then please submit your CV for review.    INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...

Events and Marketing Assistant

Are you a proactive and creative marketer looking for an opportunity to develop your experience, take ownership of varied projects and make a visible impact? STR Group is looking for a Marketing Assistant to support Blackfield Associates, our specialist life sciences talent and workforce solutions brand. This opportunity would suit someone in the early stages of their marketing career who already has some practical experience within a marketing role. You might currently be working as a Marketing Assistant, Marketing Executive or in a similar junior level position and be ready to broaden your skills and responsibilities. What matters most is that you are curious, commercially aware, organised and keen to turn ideas into engaging marketing activity. About Blackfield Associates Blackfield Associates is a specialist talent and workforce solutions business supporting highly regulated industries, including life sciences, biotechnology, pharmaceuticals and advanced manufacturing. Working closely with the STR Group marketing team and Blackfield’s Senior Leadership Team, you will support the development of the brand, content, digital presence and employer reputation. What will you be doing? This is a varied, hands-on position offering exposure to a broad range of marketing channels. Your responsibilities will include: Supporting the development of the Blackfield Associates website, including its content, messaging and user experience Helping position Blackfield as a specialist consultancy and workforce solutions partner Managing and growing Blackfield’s presence across LinkedIn and Instagram Developing content plans and posting schedules for the Senior Leadership Team and consultants Producing marketing and sales collateral, including brochures, presentations, case studies and capability documents Assisting with salary surveys, contractor rate guides, market reports and industry insights Supporting campaigns that strengthen Blackfield’s employer brand and attract recruiters, consultants and technical professionals Helping plan, coordinate and promote client, recruitment and industry events Monitoring campaign and social media performance, producing reports and identifying opportunities to improve engagement What are we offering you? Flexible and hybrid working A 3pm finish every Friday Modern, state-of-the-art offices with breakout areas Daily breakfast provided An active Equality, Diversity and Inclusion board Annual Awards, Summer Party and Christmas Party Long-service anniversary rewards, including additional holiday, bonuses, vouchers, champagne and gifts, depending on length of service 23 days’ annual leave plus bank holidays, increasing by one day for each completed year of service and capped at 28 days The option to purchase up to five additional days of annual leave Healthcare cash plan and optional private healthcare from day one Company pension scheme Enhanced maternity and paternity leave Your birthday off Drinks fridge Free on-site parking Cycle-to-work scheme Electric vehicle salary-sacrifice scheme through Octopus Electric Vehicles Tech salary-sacrifice scheme through Currys Employee Referral Programme This is an opportunity to develop a rewarding marketing career while gaining valuable experience with a specialist life sciences brand. STR Group is committed to offering applicants with disabilities an interview where they meet the minimum criteria for the vacancy. Apply today and take the next step in your career as a Marketing Assistant with Blackfield Associates. TA is acting as an Employment Agency in relation to this vacancy. ....Read more...