Main Duties
Communicating over the telephone with customers, clients and colleagues
Managing email inboxes
Use excellent customer service continuously
Organise and report data
Use of spreadsheets
Managing in-house computer systems
Filing, scanning and archiving documents
Accounts support
Dealing with post
Any other admin duties as requested
Training:Business Administrator Level 3.Training Outcome:Full-time post following completion of the apprenticeship programme.Employer Description:Heavy Equipment Maintenance (HEM) Ltd has operated with strong values aimed at understanding and serving client needs. Every new project means a new relationship. With many years of experience of repairing heavy mobile and static plant in the quarry, waste recycling and power generation sectors with safety leading every job. Get in touch today, and discover the advantage of working with us.Working Hours :Monday- Friday, 8.00am - 4.00pm.Skills: Administrative skills,Attention to detail,Communication Skills,Customer care skills,Initiative,IT skills,Non judgemental,Number skills,Organisation skills....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business. Safety is our primary priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region. It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew. Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable. Foreman also ensures that all technicians complete Daily Hazard Analysis.
Ensure all project communication is completed before the start of any WTI project. This includes but is not limited to communication with:
WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor.
Sales Rep weekly and/or as needed and before new projects.
WTI crew members will discuss the scope of work, daily tasks, and the overall schedule.
Customer/Client (as needed or required by the Sales Rep) daily and/or weekly.
Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently. Complete the project per the approved scope of work or specification and after issuance by the Supervisor.
Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site. These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased.
Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer.
Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely.
Provide pricing for self-performing projects over $12,500.
Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep.
Monitor and manage the Field Reps. Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation. Work with the Supervisor to elevate the issues to HR as required.
Coordinate with the Supervisor to create project schedules.
Review time reports daily and make necessary corrections with the admin team.
Attending all appropriate calls, meetings, and trainings.
Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
EXPERIENCE:
Minimum of five years of experience in the roofing industry.
Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly.
CERTIFICATES, LICENSES, REGISTRATIONS:
30-hour OSHA certification
Registered Roof Observer (RRO) preferred but not required. OTHER SKILLS AND ABILITIES:
Ability to travel out of town, including overnight stays.
Must have reliable transportation and a valid driver's license.
Ability to work weekends and/or holidays when needed.
Ability to pass a pre-employment drug test.
Ability to read, write, and speak English. The salary range for applicants in this position generally ranges between $55,000 and $75,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
We are looking for an analytical and organised, Business Administrator, where you will be part of a team responsible for the smooth running of the department. Your role will be in an administrative capacity, providing a link between customers and internal departments facilitating customer needs to ensure continuing relationships. You will need skills and qualities such as effective communication, attention to detail, a love for spreadsheets, accuracy, flexibility and problem solving.
Role Objective:
To ensure all customer orders, requirements and queries are accurately recorded, processed and managed through the system, that adequate stocks of a product are available for call-off or on factory order to enable product and information to be dispatched accurately, on time, every time.
To process all orders accurately and to meet customer requirements
To monitor stock levels, report on availability, identify potential shortfalls and liaise with customer’s merchandisers to meet customer requirements
To answer all customer telephone and e-mail enquiries promptly and efficiently
To be the link between the customer and departments on all matters relating to established products
Main Responsibilities for the Business Administrator are:
Order processing including inputting, checking and liaison with operations and trading departments to ensure deadlines are met
Handling telephone and e-mail enquiries, stock enquiries and technical queries
Maintaining static product data, updating prices, and setting up new products on the system
Booking in of all customer deliveries
Liaising with account managers daily, to ensure the smooth running of their accounts
Monitoring and controlling special orders
Monitoring and controlling customer “own branded” stocks, maintaining stock reports and liaising with customer’s merchandising team to ensure the product is always in stock or on factory order
Meeting with customer’s merchandising team to report on stock planning
Recording and analysing customer sales data to assist in the planning of future factory orders
Dealing with customer queries relating to deliveries and invoicing including regular and routine monitoring and reporting of delivery dates, obtaining of PODs and resolving pricing queries
Liaising with other departments within the company to complete and resolve Customer Service issues, including returns management
Maintaining and updating various spreadsheets
General administration and housekeeping duties
From time to time any other reasonable duties as may be reasonably requested by the Line Manager
The position carries the responsibility for carrying out all duties to the required standard as indicated by the Line Manager and professional codes of conduct and regulations
Essential Skills and Requirements for the Business Administrator:
Strong working knowledge of Microsoft Office 365 (Word, Excel, PowerPoint, and Outlook) particularly excel
Excellent numeracy & literacy skills
Exceptional organisation skills – time management, ability to prioritise & meet project deadlines
Forward thinker, able to identify and minimise problems before they occur
Self-motivated and positive attitude to self-development
The starting salary offered is competitive and based on full time 39 hours. This is an opportunity to be part of a successful company, you will have 21 days holiday plus 8 bank holidays (increasing with length of service up to 34 days), employee discount on company products, auto-enrolment pension scheme, free onsite parking, learning and development opportunities.
If this position is of interest and you have the necessary required skills, I would love to hear from you.
....Read more...
Quality & Compliance AdministratorTiverton £30,000–£35,000 Pro Rata DOE Part -Time, Permanent (Flexible on hours ) READY FOR A ROLE WHERE YOU CAN REALLY MAKE YOUR MARK? Looking for a PART TIME ROLE ?Are you a QA, Technical, NPD or Compliance professional looking for more responsibility, variety and the chance to make a genuine impact, but seeking a PT opportunity?This could be the opportunity you’ve been waiting for.We’re working with a growing food manufacturing business looking for a Quality & Compliance Administrator who wants to be involved in more than just day-to-day quality checks.You’ll have the opportunity to help create new products, improve quality standards, influence food safety and work closely with the Technical Manager and wider production team.WHY YOU’LL LOVE THIS ROLEThis is a genuinely varied position where you’ll be involved from product concept right through to launch, while also playing a key role in maintaining and improving site quality and food safety standards.You won’t be stuck behind a desk. You’ll work across NPD, suppliers, production, quality, audits and continuous improvement, giving you fantastic exposure across the businessYou’ll ideally have:
Experience within food or drinks manufacturingA background in QA, Technical, Compliance or NPDKnowledge of HACCP, GMP, food safety legislation and quality systemsStrong organisation and project management skillsExcellent communication skillsConfidence working with production teams, suppliers and colleaguesA proactive approach to problem-solvingGood IT / Microsoft Office skills
HACCP, Internal Auditor, BRCGS or retailer technical experience would be a bonus.WHAT’S IN IT FOR YOU?A chance to grow with the business.You’ll be joining an expanding food manufacturer where your contribution will be visible and valued, with plenty of opportunity to broaden your experience across NPD, technical, quality and compliance.
£30,000–£35,000 Pro Rata depending on experienceFull-time PT Position - My Client is open to a discussion on working hours Company pensionOn-site parkingEmployee discountOngoing training and developmentVaried role with genuine responsibilityOpportunity to develop your career within a growing food business
YOUR NEXT MOVE?If you’re currently working as a QA Supervisor, Quality Technologist, Technical Assistant, Technical Coordinator, NPD Technologist, Food Technologist or Compliance professional and you’re ready to take on more responsibility, we’d love to hear from you.Don’t just maintain standards. Help raise them.Apply today. ....Read more...
Location: Remote – PhilippinesEmployment Type: Full-TimeWorking Hours: UK Business HoursSalary: Competitive salary from PHP 45,000/month, negotiable based on experience.About the RoleWe’re looking for a reliable, organised, and proactive General Virtual Assistant based in the Philippines to join a growing UK-based Health Tech company.This is a varied, generalist role supporting the team across day-to-day administration, organisation, research, customer communication, and business operations. You’ll work closely with a UK-based team and help keep things running smoothly behind the scenes.You don’t need to be a healthcare expert — we’re primarily looking for someone who is resourceful, detail-oriented, highly organised, and confident working independently in a fast-moving environment.What You’ll Be DoingManaging emails, calendars, appointments and general administrationUpdating spreadsheets, databases, CRM systems and internal recordsConducting online research and gathering informationPreparing documents, reports, presentations and other materialsCoordinating meetings, follow-ups and appointmentsResponding to basic client or customer enquiriesSupporting the team with day-to-day operational tasksOrganising files, documents and digital informationFollowing up on outstanding tasks and making sure deadlines are metAssisting with basic marketing, social media or content-related tasks when requiredHelping document and improve internal processes and workflowsTaking on ad-hoc tasks and projects as the business growsWhat We’re Looking ForPrevious experience as a Virtual Assistant, Administrative Assistant, Executive Assistant, Office Administrator, Customer Support Specialist or similarExcellent written and spoken EnglishStrong organisational and time-management skillsExcellent attention to detailConfident using Google Workspace and/or Microsoft OfficeComfortable working with spreadsheets, online systems and CRM platformsAble to learn new tools and processes quicklyStrong communication and follow-up skillsComfortable working independently with minimal supervisionProactive attitude and a willingness to take ownershipReliable internet connection and a suitable home-working setupWillingness to work UK business hoursNice to HaveExperience with any of the following would be an advantage:CanvaSocial media managementCRM systemsProject management tools such as Asana, Trello or Monday.comBasic bookkeeping or invoicingCustomer serviceRecruitment or HR administrationMarketing or content supportAI tools such as ChatGPTWhat We OfferFully remote work from the PhilippinesWork directly with a UK-based Health Tech companyCompetitive salary starting at ?45,000/month, with flexibility to offer more for candidates with strong or highly relevant experience.Long-term career opportunityVaried responsibilities with opportunities to develop new skillsExposure to an international, fast-growing Health Tech environmentSupportive and collaborative working environmentOpportunity to take on greater responsibility as the business grows....Read more...
On a day-to-day basis as an apprentice, you will be responsible for:
Order Processing: Taking detailed customer orders and inputting them accurately into our internal systems. You will utilise your sharp eye for precision to manage sales orders independently following comprehensive training
Customer Interaction & Communication: Acting as a professional point of contact via telephone, email, and digital platforms to assist customers, handle queries, and build positive customer relationships
General Business Administration: Utilising MS Office and internal software to manage data, create documents, maintain confidential records, and support daily business operations
Independent & Responsible Working: Managing your time and priorities to meet deadlines, demonstrating a strong work ethic, professional conduct, reliability, and sound judgement when working solo or within the team
Problem Solving & Quality Control: Reviewing internal order workflows, maintaining quality standards, and proactively identifying ways to streamline administrative processes
Organisation & Coordination: Organising tasks, managing resources, assisting with project administration, and ensuring compliance with key business regulations like GDPR
Professional Growth & Leadership: Demonstrating strong integrity, adaptability, and positive workplace behaviours, laying the groundwork for long-term career progression and future management potential
Training:
All aspects of your training will be delivered on-site with your employer
Earn While You Learn: All your training takes place during your normal working hours—and you get paid for every minute of it.
Mentoring: Most of your week is spent on-site with an expert mentor who will show you exactly how to communicate with customers and staff, use SGM’s IT systems, along with general admin duties.
Dedicated Study Time: We set aside specific hours each week just for you to focus on your coursework, online learning, and workbooks.
Expert Support: You’ll have an assigned Assessor who visits you on-site at least every 10 weeks to check your progress and give you feedback.
Flexible Learning: You can choose the style that fits you best, either a full day of training every 10 weeks or "bite-sized" 2-hour sessions every month.
All of this leads to your Business Administrator Level 3 qualification, giving you a massive head start and the professional credentials to build a great career in the trade.
Training Outcome:
Potential for the candidate to progress through the company and gain experience within all sectors. The main aim is to bring somebody into the team and for them to develop and become a key team member
We are looking to invest our knowledge, skills, and time in the right person. This position has the potential to develop into a successful career for the right candidate with the position growing with the company
Employer Description:At SGM Windows, we manufacture and supply high quality windows, doors and conservatories.
As an independently owned Company, we are able to choose the products we manufacture to best suit our customer requirements, and our own ethos.
Based in Basildon, Essex, we operate from 25,000 sq ft of manufacturing / office space, and supply to double glazing retailers and building companies throughout the South East.
Established in 2004, the business has successfully grown without comprising our core values.
We are committed to manufacturing and supplying high quality windows, doors and conservatories in PVCu and aluminium.
We work closely with our chosen suppliers, to ensure products are innovative, energy efficient, secure and reliable.Working Hours :Monday to Friday
Times to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
On a day-to-day basis as an apprentice, you will be doing the following:
Core Administrative & Financial Support
Invoicing & Reconciling: Use internal software and MS Excel to process payments, update records, and keep track of department finances.
Data & File Management: Maintain clear, accurate, and confidential digital filing systems for all three business areas.
Drafting Documentation: Write professional emails, confirm orders, and prepare simple reports for senior team members.
Procurement & Supplier Relations
Supplier Coordination: Act as a key contact for external suppliers - updating vendor details, tracking orders, and checking stock/deliveries.
Problem Solving: Spot supply or order delays early and work with the team to find practical solutions.
Customer & Communication Services
Handling Enquiries: Answer department telephone calls, respond to customer emails confidently, and direct queries to the right team members.
Building Relationships: Deliver friendly, professional service to both internal colleagues and external customers.
Organisation & Professional Growth
Planning & Time Management: Organise your daily tasks, help prepare for department meetings, and keep track of key deadlines.
Business Understanding: Learn how a multi-department office operates behind the scenes, gaining insight into GDPR, regulations, and commercial operations.
Project & Process Support: Assist senior team members with ongoing improvement projects across the glass, procurement, and customer service divisions.
Training:
All aspects of your training will be delivered on-site with your employer.
Earn While You Learn: All your training takes place during your normal working hours—and you get paid for every minute of it.
Mentoring: Most of your week is spent on-site with an expert mentor who will show you exactly how to communicate with customers and staff, use SGM’s IT systems, along with general admin duties.
Dedicated Study Time: We set aside specific hours each week just for you to focus on your coursework, online learning, and workbooks.
Expert Support: You’ll have an assigned Assessor who visits you on-site at least every 10 weeks to check your progress and give you feedback.
Flexible Learning: You can choose the style that fits you best, either a full day of training every 10 weeks or "bite-sized" 2-hour sessions every month.
All of this leads to your Business Administrator Level 3 qualification, giving you a massive head start and the professional credentials to build a great career in the trade.
Training Outcome:
Potential for the candidate to progress through the company and gain experience within all sectors. The main aim is to bring somebody into the team and for them to develop and become a key team member.
We are looking to invest our knowledge, skills, and time in the right person. This position has the potential to develop into a successful career for the right candidate with the position growing with the company.
Employer Description:At SGM Windows, we manufacture and supply high quality windows, doors and conservatories.
As an independently owned Company, we are able to choose the products we manufacture to best suit our customer requirements, and our own ethos.
Based in Basildon, Essex, we operate from 25,000 sq ft of manufacturing / office space, and supply to double glazing retailers and building companies throughout the South East.
Established in 2004, the business has successfully grown without comprising our core values.
We are committed to manufacturing and supplying high quality windows, doors and conservatories in PVCu and aluminium.
We work closely with our chosen suppliers, to ensure products are innovative, energy efficient, secure and reliable.Working Hours :Monday to Friday – times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Patience....Read more...