About the Role:
We’re looking for an enthusiastic and organised Operations Assistant to join the Answer Digital team on a Business Administration Level 3 Apprenticeship. This is a brilliant opportunity to build real, hands-on experience across a range of business functions, from keeping the office running smoothly to supporting how we hire, manage, and develop our people
You’ll be embedded in our Operations Team and work closely with colleagues across Resource Management, Talent Acquisition, Finance, and People & Culture. No two days will be the same, and you’ll leave the apprenticeship with a broad foundation, and a clear understanding of how a growing digital consultancy operates
What You’ll Be Doing:
In this role, you won't rotate through departments. You'll be actively contributing to all at once. From day one, your week will naturally span all four areas, giving you a rich, varied experience that reflects how a real operations function works
Office Management:
You’ll work alongside our Office Manager to help keep our office running smoothly, a welcoming, well-organised, and fully operational space for the team
Supporting with day-to-day office queries, visitors, and supplier coordination
Helping manage office supplies, equipment, and facilities to keep things running smoothly
Coordinating meeting room bookings, office events, and team socials
Supporting health & safety compliance and maintaining a tidy, organised environment
Liaising with building management and external contractors
Handling incoming post, deliveries, and general administration
Resource Management:
You’ll support the team responsible for matching our consultants to client projects, helping us deploy the right people in the right places
Maintaining and updating our resource management system with current project and consultant data
Assisting with scheduling and tracking consultant availability and bookings
Preparing reports and summaries to support resource planning meetings
Flagging capacity gaps or changes to the Resource Management team
Supporting the coordination of bench activity and internal project allocations
Talent Acquisition:
You’ll get a real insight into how we attract and hire great people at Answer Digital
Coordinating interview scheduling between candidates and hiring managers
Managing job posting administration across our ATS and job boards
Supporting candidate communications and ensuring a great experience throughout the process
Maintaining accurate and up-to-date records in our recruitment systems
People & Culture:
You’ll play a part in making Answer Digital a great place to work
Supporting onboarding administration for new starters, from contracts to day-one logistics
Maintaining accurate employee records in our HR systems
Assisting with the coordination of learning & development activity
Supporting engagement initiatives, surveys, and internal communications
Training:
Business Administrator Level 3
Systems & tools - training on the platforms used across each function: resource management system, applicant tracking system and HR platform
On-the-job learning - structured exposure across Operations, Talent Acquisition, Finance, and People & Culture, with experienced colleagues guiding day-to-day tasks
Dedicated line manager support - regular 1-2-1s, goal setting, and progress reviews aligned to the apprenticeship Knowledge, Skills and Behaviours (KSBs)
Dedicated Learning Time - protected time each week to complete apprenticeship learning with the training provider, including study, assignments, and portfolio building
Induction - covering Answer Digital's ways of working, tools, culture, and health & safety. Data Security and Awareness Training
Training Outcome:To continue progressing their career at Answer Digital in the Operations Team.Employer Description:Answer Digital is a highly successful digital transformation consultancy headquartered in Leeds. We’re a company on a fast growth trajectory with a reputation of delivering large-scale, operational critical solutions.
People are at the heart of everything we do - so much so we’re owned by our people. It sets us apart from most digital businesses you’ll meet and defines our culture and values. Our people are invested in everything we do, because we are invested in them.
Don't believe us? Well check out our glassdoor and here what our people have to sayWorking Hours :Monday to Friday, working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Proactive and Eager to Learn,Microsoft Packages,Google Workspace,Friendly and Approachable,Confidentiality....Read more...
Newtech Intelligent Automation is a leading provider of ultrasonic slicing, robotic handling and automation systems for the food industry. They are offering an exciting opportunity for a motivated individual to join their team as a Business Administration Apprentice, specialising in purchasing.At Newtech, you'll become part of a supportive and collaborative working environment where you can develop valuable skills, gain practical experience and learn from experienced professionals. You'll have the opportunity to contribute to innovative projects while building a strong foundation for your future career.Alongside your role at Newtech, you will work towards a Level 3 Business Administrator Apprenticeship with Bedford College, combining workplace learning with formal training to develop your knowledge and professional skills.As a Purchasing Apprentice, you will support the Purchasing and Stores department, working closely with experienced colleagues to ensure the smooth procurement of materials and components required for manufacturing projects. Your responsibilities will include assisting with purchasing activities, helping to select suppliers and maintain positive supplier relationships, supporting the development of preferred supplier agreements and identifying opportunities for cost savings. You will raise purchase orders using Sage, issue them to suppliers and monitor deliveries to ensure components arrive in line with project schedules.You will also assist with the day-to-day organisation of the stores area, ensuring stock is accurately managed and that goods received and dispatched are processed efficiently. The role involves liaising with suppliers to monitor lead times, obtain quotations and update bills of materials where required. In addition, you will help produce reports and communicate any critical information affecting projects, suppliers or business operations to the management team.Newtech is looking for someone who is enthusiastic, organised and eager to learn. The ideal candidate will be adaptable, have strong problem-solving skills and be able to work both independently and as part of a team. A positive, proactive attitude, excellent attention to detail and good organisational skills are essential, along with a willingness to develop new knowledge and embrace new technologies.This apprenticeship provides an excellent opportunity to gain valuable business administration and purchasing experience within a successful engineering and manufacturing business. If you are looking to start a rewarding career with a forward-thinking company while gaining a recognised qualification, they would love to hear from you.Training:
Level 3 Business Administration
Level 2 Functional Skills English and maths
Training Outcome:On successful completion of this apprenticeship, there is potential for you to continue your professional development within a finance and purchasing role with Newtech Intelligent Automation.Employer Description:Newtech Intelligent Automation is a leading provider of ultrasonic slicing, robotic handling and automation systems for the food industry. They are offering an exciting opportunity for a motivated individual to join their team as a Business Administration Apprentice, specialising in Purchasing.Working Hours :Monday to Thursday 9:00am to 5:00pm / Fri 9:00am to 2:30pm (30 minute unpaid lunch break).Skills: Attention to detail,Good teamwork,IT skills,Use you own Initiative....Read more...
The successful candidate will assist the Finance and Sales Departments, reporting directly a Line Manager and ultimately to our Customer Services Director.
Working on our bespoke Management Information System and also using a variety various Microsoft based business packages on their own terminal as applicable, the successful candidate will accurately enter data, process documents, create and deliver purchase orders, record transactions and operations, arrange and report on our logistics, assist with stock and material audits and prepare reports.
To be successful in applying for this role, you must have a full understanding and be extremely proficient with the use of computers and general software, be extremely thorough, accurate and honest with an aspiration and aptitude to ensure correct administration is executed, be trustworthy, efficient and extremely well organised.
Overview of Responsibilities:
Provide support to the Finance and Sales Departments and the business in general.
Performing tasks such as answering phones, document filing, data entry, emailing, processing the mail, etc.
Handling communications with clients and suppliers via phone, email and in-person.
Organising, purchasing and generally managing delivery logistics following a daily briefing.
Preparing reports on request.
Create, file and send PDF copies of purchase Orders to suppliers by email.
Assisting with audits, fact checks, and resolving discrepancies.
Receive, organise and process client stock orders.
Manage client stock orders; picking exact print related stock to accurately complete client orders and pack accordingly ready for despatch and conduct periodical stock checks/counts.
Organise and purchase our logistics requirement as instructed.
Undertake various other related duties as requested.
Training:
Next Level will work closely with you to complete your Level 3 Business Administrator Apprenticeship. We can hire apprentices at any time and hold regular workshops for those on the course.
These workshops occur once every 2 weeks both online and in our academy in Bristol City Centre.
You will get specific 1-2-1 tutoring and regular reviews between your tutor, manager and yourself to ensure you are meeting deadlines and staying on top of your work.
If required, we can also provide Functional Skills in Maths and English throughout your apprenticeship.
Training Outcome:This apprenticeship could lead to full time employment in administration or the print Industry.Employer Description:At C3 Midlands, we never say no – we love a challenge! We design, fabricate, print, pack, collate, distribute, deliver, audit, install, track, store, and manage whatever our clients throw at us.
We pride ourselves on offering a proactive and professional service, always putting our customers first. We work quickly, efficiently, and to a high standard, allowing our clients to focus on their own business while we take care of theirs. From small print runs to large-scale projects, we provide a wide range of products and services, including digital signage, graphic installation, online procurement, and project management.Working Hours :Working hours are Monday to Friday, 9:00am to 5:30pm, with a 30-minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working....Read more...
We’re looking for a motivated Administrator Apprentice to join our fast-growing business. You’ll support our team with admin tasks, ensuring smooth operations. This is a great opportunity to gain hands-on experience within a rapidly expanding construction company.
We’re looking for someone who uses their initiative, is eager to learn, and can bring fresh ideas to help us continue to grow. As we expand, we want someone who will grow with us long-term. There is excellent progression potential, including the opportunity to train as a QS / Estimator and get involved in pricing work.
Most of our team have been with us from day one, we’re a loyal, supportive business, and we want the right person to become part of that journey!
The Role:
(Varied tasks allowing you to grow within the role - list is not exhaustive):
Supporting the MD & Contracts Manager across daily operations
Managing social media posts and basic marketing activities
Organising plant and tools for site teams
Ordering materials and liaising with suppliers
Managing fleet administration, insurance, MOTs, servicing schedules
Ensuring contractor documentation is up to date
Checking and maintaining CSCS card status for subcontractors
General office administration and document organisation
Helping streamline processes and suggesting new ideas to support business growth
Training:This apprenticeship is delivered entirely on-the-job, with no college day release required. You will learn directly from experienced team members while gaining practical skills in a real working environment.
You will also have access to an online apprenticeship portfolio, which includes a wide range of learning resources, guidance, and support materials to help you successfully complete your qualification. Regular reviews and check-ins will be provided to track your progress and ensure you stay on target.Training Outcome:What We Offer:
Full training provided
Opportunity to progress into a QS / Estimator role
Be part of a company that wants you to stay, grow, and develop your career
Employer Description:Peter Callaghan founded Callaghan Brickwork Ltd with a simple mission: to set a new benchmark for brickwork excellence. Since then, we’ve partnered with industry leaders like Glencar Construction, Higgins, and Kiers, to deliver large-scale projects that stand the test of time.
We are driven by our values of delivering uncompromising quality, maintaining health and safety as our top priority, and fostering strong client partnerships to bring their visions to life.
Our dedicated health and safety team ensures compliance at every stage, from rigorous training to regular audits. With CHAS and Constructionline Gold accreditation, we prioritise the well-being of everyone on-site. At Callaghan Brickwork Ltd, we don’t just build structures – we build trust. Since 2012, we have been delivering brickwork services to top-tier construction companies across London, Kent, and the surrounding areas. With an unwavering focus on quality, precision, and safety, we bring a seamless blend of traditional craftsmanship and modern techniques to every project.Working Hours :Monday - Friday 9.00am - 5.00pm with 1 hour unpaid lunch.Skills: Creative,Initiative,Reliable,Organised,Motivated,Interest in construction,Interest in business operation,Brings fresh ideas,Eager to learn and develop,Not afraid to get stuck in....Read more...
Your responsibilities will include:
Supporting HR Consultants with day-to-day client work across a wide range of industries
Preparing employment documentation including contracts, offer letters, reports and HR correspondence
Assisting with recruitment campaigns from vacancy creation through to onboarding
Researching candidates using LinkedIn, job boards and other sourcing platforms
Conducting talent mapping and market research to identify potential candidates for clients
Helping to build and maintain candidate talent pools
Screening CVs and supporting candidate communications
Coordinating interviews and recruitment administration
Supporting the onboarding of new employees for both Verve and our clients
Maintaining accurate HR records, databases and CRM systems
Assisting with HR projects including restructures, investigations, disciplinary and grievance processes
Researching employment law, HR best practice and industry developments
Exploring and implementing AI tools that improve the way we deliver HR and recruitment services
Helping to automate internal processes and identify opportunities to improve efficiency
Supporting the development of new workflows, templates and digital systems
Producing presentations, proposals, reports and client documentation
Assisting with marketing activities including LinkedIn content, employer branding and business development campaigns
Supporting the delivery of workshops, training sessions and client events where appropriate
Communicating confidently and professionally with clients, candidates and colleagues
Attending client meetings and gaining exposure to real HR consultancy work
Working closely with the wider team to continually improve how Verve delivers its services
Taking ownership of projects as your confidence and experience grow
Throughout your apprenticeship you'll gain experience in:
Human Resources
Recruitment and Talent Acquisition
Employment Law
Employee Relations
HR Technology and Artificial Intelligence
Business Administration
Marketing and Business Development
Project Management
Client Relationship Management
Professional Consultancy
Training:Business Administrator Level 3.Training Outcome:Yes - the idea is that they would progress to a HR Co-ordinator and one day a consultant:
Consultants £42000 +
Co-Ordinators - £35000+
Would sponsor CIPD if they wanted to do that
Employer Description:
Verve is a HR consultancy supporting organisations across the UK with practical HR, employment law and people advice. We partner with businesses to build great workplaces through commercially focused HR support
Working Hours :Monday to Friday 8.30am to 5.00pm. We work flexibly and task focused. So, if a complex piece of work came in, and it's all hands-on deck we would expect a more flexible approach to hours. If we are quiet, and there is a chance to work a shorter day/week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
The Business Administration Apprentice will provide administrative support across all areas of the business, helping to ensure the smooth day to day running of the office. Working alongside the Manpower and Operations teams, the successful candidate will develop a broad range of administrative, organisational and communication skills while gaining valuable experience within a global workforce solutions business. This role offers the opportunity to build a strong foundation in business administration while supporting key operational processes that help deliver exceptional service to clients and contractors worldwide.
Key Responsibilities:
Provide general administrative support to the office team.
Answer telephone calls professionally, directing enquiries to the appropriate team members.
Update and maintain internal databases, CRM systems and recruitment platforms.
Assist with candidate registration, onboarding and associated administrative processes.
Check, process and maintain candidate compliance documentation in line with company and client requirements.
Support the Manpower team with interview scheduling, candidate communications and recruitment administration.
Prepare, issue and track Independent Contractor Agreements, ensuring timely completion and return.
Receive, audit and process contractor timesheets and expense claims accurately and within required timescales.
Assist with arranging travel, accommodation and training bookings for contractors and employees where required.
Track the contractor booking lifecycle from initial placement through to completion, supporting any changes, extensions or cancellations in collaboration with the Manpower team. Coordinate Certificate of Sponsorship (CoS) applications for Skilled Worker Visas, tracking progress and providing updates to candidates and internal stakeholders throughout the process.
Support payroll administration by ensuring contractor documentation, timesheets and related records are complete and submitted accurately.
Order office supplies and maintain appropriate stock levels.
Maintain accurate records while ensuring all company, client and candidate information is handled confidentially and in accordance with GDPR and company policies.
Undertake any other reasonable administrative duties to support the wider business as required.
Training:You will be working towards a Level 3 Apprenticeship Standard in Business Administrator.
This apprenticeship consists of a mixture of off-the-job training and on-the-job mentoring and development within the workplace.
You will be expected to attend Cornwall College St Austell on a fortnightly basis, with additional attendance if functional skills are required.Training Outcome:Upon successful completion of the Level 3 Business Administration Apprenticeship, WTS Energy will consider offering the successful candidate a permanent position within the organisation. This provides the opportunity for long-term career stability, clear progression pathways, and ongoing professional development within the business. Employer Description:WTS Energy is a global consultancy and workforce solutions provider supporting the Offshore Oil & Gas, Renewable Energy and wider Energy sectors. They specialise in consultancy, recruitment, Employer of Record (EOR), manpower and workforce management services, helping their clients source, mobilise and manage highly skilled personnel for projects around the world. With a strong focus on compliance, safety and service excellence, they work closely with clients and professionals to deliver efficient, reliable workforce solutions across every stage of the project lifecycle. Their expertise spans consultancy, recruitment, Employer of Record (EOR), payroll and compliance services, ensuring their clients receive seamless support while maintaining the highest industry and regulatory standards. Working Hours :Monday to Friday, 08:30 - 17:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Role Purpose
To support the business with a wide range of administrative, operational and office-based tasks while developing knowledge, skills and behaviours through a Business Administration Apprenticeship. The role provides practical experience across office administration, purchasing support, supplier and site coordination, records management, communications and general business support.
Role Duties
Office Administration & Coordination
Assist with hotel bookings and other travel or accommodation arrangements as required
Support the organisation of diesel and AdBlue requirements for yard and site operations, including arranging deliveries where required
Arrange portaloo hire and organise waste skips for yard and site locations
Assist with the delivery and collection of vehicles as required by the business
Undertake general office administration duties, including scanning, filing and record retention
Purchasing & Supplier Support
Support purchasing activities under supervision, ensuring requests are processed accurately and efficiently
Communicate with external providers, including subcontractors and suppliers, in a professional manner
Help maintain accurate records relating to external providers, orders and general business administration
Customer, Site & Communication Support
Deal with contractors and visitors to site in a professional and helpful manner
Answer and direct office telephone enquiries appropriately
Assist with website updates, social media content and general business communications
Support the creation of newsletters, project sheets, photography and other visual content
Help gather and manage customer feedback forms and related records
Stock, Compliance & Business Support
Assist with the management of PPE, including stock control and PPE stocktakes
Support the administration of drug and alcohol testing arrangements and related records
Contribute to social value activities, charity events and wider business support tasks
Maintain accurate records, documents and files in line with company procedures and retention requirements
You will be required to carry out any reasonable task to meet the business needs of Greenfields.
To always work with Greenfields policies and procedures.Training:Attend Nottingham College's City Hub campus for 2 days each month as part of your day-release training.Training Outcome:An Office and Accounts Administrator position with more responsibility and a higher salary.Employer Description:We are a small business located just outside Cropwell Bishop in Nottinghamshire. We operate in the commercial sector for landowners and businesses offering the following services: Arboriculture, Ecological, Fencing, Forestry, Landscaping & Maintenance and Planting. We travel to most areas of the UK and have a dedicated team who take great pride in their work. We have an exceptional Health & Safety culture, and this is reflected every day in the professionalism of our staff and subcontractors. A keen, passionate company who believe in what we do. We have very good relationships with our clients and invest in our employees through training and development.
Please take a look at our website for more information, together with Facebook and Instagram.Working Hours :9:00am – 5:00pm, 4 days per week
45-minute lunch break each daySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Eager to learn,Reliable,Punctual,Friendly and Professional....Read more...
A position for a Sales & Quotations Executive role based in Nottingham has become available, with a leading provider of integrated security systems and technology solutions across the UK and Ireland.
We are currently recruiting on behalf of a well-established security technology business that delivers innovative electronic security solutions for high-security environments, public spaces, transport networks, and critical infrastructure projects.
The Sales & Quotations Executive job, based in Nottingham, is office-based with hybrid working available and will play a key role in supporting customer enquiries, developing quotations, coordinating with technical teams, and proactively managing a portfolio of customer accounts.
The successful candidate will work closely with the Sales & Business Development Director, Technical Design team, and wider sales function to ensure customers receive a responsive, professional, and consistent service.
This role offers an excellent blend of sales support, account management, customer engagement, and commercial coordination, making it ideal for candidates looking to develop their career within a technical and customer-focused environment.
Ideal candidates for the Sales & Quotations Executive job will have experience in the following areas:
Managing quotation requests and providing customers with fast, accurate, and professional responses.
Preparing, issuing, tracking, and following up quotations to maximise conversion opportunities.
Coordinating with technical teams to develop commercially viable and technically accurate proposals.
Qualifying and prioritising incoming customer enquiries to ensure effective allocation of internal resources.
Managing a structured account portfolio and maintaining regular customer contact cycles.
Conducting proactive customer reviews and identifying additional business opportunities.
Supporting customer retention and renewal activity across an existing account base.
Promoting additional solutions and services through cross-selling and upselling activities.
Maintaining accurate CRM records and ensuring all activities are properly documented.
Monitoring quotation pipelines and reporting on conversion performance and customer engagement activity.
Escalating larger or strategic opportunities to senior sales and account management teams.
Building strong working relationships with customers and internal stakeholders.
The successful candidate will ideally possess:
Experience within an internal sales, sales support, quotations, account management, or customer service role.
Previous experience working within a technical, project-based, security, engineering, technology, or B2B environment.
Strong organisational skills with the ability to manage multiple quotations and customer accounts simultaneously.
Excellent verbal and written communication skills.
A commercial mindset with the ability to assess, qualify, and prioritise business opportunities.
Experience using CRM systems and maintaining accurate customer records.
The ability to work collaboratively with technical and commercial teams.
Strong attention to detail and a professional customer-focused approach.
Experience managing structured customer contact or account review programmes.
Good IT skills and confidence working with business systems and reporting tools.
Benefits
25 days holiday + bank holidays (UK)
Paid day off for your birthday
One week Salary Sacrifice Holiday Purchase Scheme
Employee Benefits & Discounts Portal which includes benefits such as Cycle to Work, Healthcare, Cash Plans, MyGym Discounts, a Car Benefits Scheme(Tusker) and many more
Remote and hybrid working
Flexible working hours, around core hours
This is a fantastic opportunity for an experienced Sales Executive, Internal Sales Executive, Sales Support Executive, Quotations Coordinator, Account Manager, Customer Success Executive, Business Development Executive, or Commercial Administrator looking to join a growing organisation delivering innovative security and technology solutions across the UK.
To apply for this Sales & Quotations Executive role in Nottingham, please contact Tony Broadhurst on 01582 878841 or email Tbroadhurst@RedlineGroup.Com quoting reference TDB1009. Alternatively, we welcome conversations regarding similar opportunities within Internal Sales, Account Management, Business Development, Sales Support, Commercial Operations, and Technical Sales sectors.
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You will work as an Apprentice Events, Communications and Administration Assistant. You will be based in the Department of Physiology, Anatomy and Genetics in the Science Area, and will be a core member of the administrative team in the department, welcoming visitors, providing support for events and departmental administration, and working closely with the Professional Services teams to deliver a high level of service for all members of and visitors to the department.
This is an ideal role for someone wanting to start a career in university administration, events and communications.
ResponsibilitiesYou will be fully trained to carry out the following duties:
Respond to basic enquiries and redirect them as appropriate
Update databases and assist in maintaining records
Draft documents, word process updates for handbooks and the website
Draft and proofread content for the department’s internal and external communications channels, including print, digital and social media platforms, ensuring that all departmental promotional material is compliant with the University and departmental guidelines and policies on branding and design
Working with the Communications Officer, contribute to the implementation of the department’s communications strategy, including planning and scheduling content distribution, and uploading content to the department’s intranet, website and/or social media feeds
Carry out general office duties
Assist with the organisation and running of events (both in person and on-line events) for DPAG: liaising with convenors, speakers, suppliers, and attendees; making travel arrangements; raising orders; booking rooms/venues and organising catering
Assist with the general administration of the Department, including providing administrative support and cover in the Office of the Head of Department and the Head of Administration and Finance
Assist at events (These will include handling of alcohol so you must be 18 or over). Some events may be held during weekday early evening hours and flexible arrangements for Time Off in Lieu exist on such occasions
Use the Oracle R12 system to place orders and the expenses system to arrange reimbursements
Liaise with members of the Professional Services team in the Department
Liaise with other departments as necessary
Provide occasional Reception cover
Any additional tasks that fall within your competency as directed
Other Duties
Any other duties that may be required from time to time commensurate with the grade of the job
This job description should be regarded only as a guide to the duties required and is not intended to be definitive. It may be reviewed in the light of a change in circumstances following consultation with the post holder. The job description does not form part of the contract.Training:Duration:
15-months practical training period, plus 3 months for End Point Assessment
Delivery model:
Work-based training with your employer
10 days Business Professionals training at college
Approximately 12 on-site assessment visits per year
Off the job training will count for at least 6 hours per week of an apprentice’s time at work
Qualifications included:
Level 3 Business Administrator apprenticeship standard
End Point Assessment:
Knowledge test
Portfolio based interview
Project/improvement presentation
Training Outcome:
Over 80% of our apprentices continue with us in the role they have been trained for after their apprenticeship and that is just the start of their career
Employer Description:We are the largest employer in Oxfordshire with around 17,000 staff working in and around Oxford in a huge range of roles. Our apprentices are never on their own and will benefit from a supportive environment working in collaboration with the rest of our committed team. You will also be supported by the central apprenticeship team and you will join our growing network of apprentices within the university. You will have the opportunity to become an apprenticeship ambassador for the University and region. We will provide you with a welcoming and inclusive workplace, offering support and development opportunities that will enable you to progress and do your best work. We recognise diversity as our strength, vital for innovation and creativity, and we aspire to build a truly diverse community, which values and respects every individual’s unique contribution.Working Hours :This is an 18 month apprenticeship within a 2 year employment contract. Monday- Friday, office hours to be confirmed. Some events may be held during weekday early evening hours and flexible arrangements for Time Off in Lieu exist on such occasions.Skills: IT skills,Attention to detail,Customer care skills,Team working,Creative,Written communication skills,Clear verbal communication,Accuracy,Interest in design,High level of professionalism,Microsoft Office experience,Respectful of dept. values,Interest in content creation....Read more...
Few days will be the same. However, we would like to work with an apprentice eager to help shape and embed new business processes which support all our users in their customer journey whether they’re on a mission to get more active, be healthier or attain high-performance competition standards
You’ll be involved in all facets of the department to understand end to end how things work and be given latitude for your coursework to choose projects where business processes can be implemented or improved
At the core of a customer service business is marketing, how we add value to our users, and how we capture more value from their continued patronage. Much of the work will revolve around our commercial facing work, be that how we can better engage and retain users in their subscriptions, or how we expand into new business opportunities
You’ll experience collaboration with colleagues across the university, learning how to manage multiple tasks efficiently while building strong communication and organisational skills
This is a new role and as such the appointee will be able to help shape the opportunity with management to meet their own development goals and help shape the future direction of our department on behalf of our customers
You will be:
Passionate about trying a career that helps more people to become more active, more often
Prioritising your tasks and manage deadlines in a fast-paced environment
Supporting the team in producing accurate documents, plans, budgets or reports
Working on customer communications across a range of media that improves our audience reach
Experiencing the end-to-end business processes that support customer and staff needs, from car park permits to banking, from managing activity timetable to customer newsletters
Improving customer retention through arranging appointments, calls, follow-ups or assisting with surveys with our customer base to check on satisfaction
Assisting with the marketing, customer communications and retailing of our products, events, courses and memberships and helping ensure the team are able to track performance
A creative thinker, identifying opportunities to streamline processes and improve efficiency
Support colleagues in across finance & business, operations, sports development, grounds or initiatives from the Pro-Vice Chancellor for External Engagement, Sport and Community
We will also wrap around additional learning opportunities and professional development, through webinars or attending events and conferences in support of a professional membership for Chartered Institute for Managing Sport and Physical Activity (CIMSPA). We will purchase this annual professional membership of CIMSPA for the duration of your apprenticeship. Training:Duration:
15-months practical training period, plus 3 months for End Point Assessment
Delivery model:
Work-based training with your employer
10 days Business Professionals training at college
Approximately 12 on-site assessment visits per year
Off-the-job training will count for at least 6 hours per week of an apprentice’s time at work
Qualifications included:
Level 3 Business Administrator apprenticeship standard
End Point Assessment:
Knowledge test
Portfolio based interview
Project/improvement presentation
Training Outcome:Over 80% of our apprentices continue with us in the role they have been trained for after their apprenticeship and that is just the start of their career.Employer Description:We are the largest employer in Oxfordshire with around 17,000 staff working in and around Oxford in a huge range of roles. Our apprentices are never on their own and will benefit from a supportive environment working in collaboration with the rest of our committed team. You will also be supported by the central apprenticeship team and you will join our growing network of apprentices within the university. You will have the opportunity to become an apprenticeship ambassador for the University and region. We will provide you with a welcoming and inclusive workplace, offering support and development opportunities that will enable you to progress and do your best work. We recognise diversity as our strength, vital for innovation and creativity, and we aspire to build a truly diverse community, which values and respects every individual’s unique contribution.Working Hours :This is an 18-month fixed term apprenticeship contract. You will be based at Iffley Road Sports Centre but may be required to work across the university sites from time to time. Some evening or weekend working for events outside regular office hours. Exact shifts TBC.Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative,Written communication skills,Clear verbal communication,Accuracy,High level of professionalism,Microsoft Office experience,Accuracy and timekeeping,Working or competing in a team,Sports orientated,Advocate for physical activity....Read more...
