Administration & Customer Service
To deal courteously and efficiently with all visitors.
Providing refreshments for visitors when required
Hotel bookings
Placing/monitoring stationery orders
Answering the telephone in a professional manner and dealing with enquiries
Monitoring machine maintenance
General photocopying
Responsible for co-ordinating the post
Dealing with stationery/stock levels and reordering as and when appropriate
Using Microsoft Packages, in particular Word and Excel
HR
Processing holiday requests
Monitoring training matrix and arranging new training
Monitoring sick leave/absence
Accounts/commercial
Processing invoices
Inputting financial data and processing invoices.
Making credit card payments
Purchase orders
Stock allocations
Daily timesheet inputs
Supply chain assistance
Operations
Assist with setup of Health & Safety files
Procore ongoing document management
Setup projects on Procore
Procore drawing uploads
Organise & Manage Files
Ensure that the Policies of the company are observed and that good practice is encouraged. This is about particularly in areas of Health & Safety, Equal Opportunities and confidentiality.
As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development.
The requirements to complete the programme are as follows:
Attend and be punctual for all induction session, lessons and work-based training/support sessions.
Complete all required assignments by the required timeline.
Build up your portfolio of evidence on-going
Access support from your tutor/assessor as and when required
Access support from your tutor/assessor & manager as and when required.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives. Training:You will study at Kirklees college, following either the Business Administrator Level 3 or the Customer Service Practitioner Level 2
The standard you follow will be dependent on experience.
Each course will cover a range of Skills, Knowledge and Behaviours as outlined by the Apprenticeship Standard, these will be transferable and suitable to an administration role in any sector. Health and Safety and other role specific processes and tools will be taught in Company.
If you do not meet the requirements for the Level 3 Business Administrator Apprenticeship you will have the opportunity to be offered the Customer Service Practitioner Level 2. Should you be offered the level 2 Customer Service apprenticeship, on successful completion, you may be offered the opportunity to later progress onto the Business Administrator Level 3 Apprenticeship.
Customer Service Level 2 - (after 12 months) and for Business Administrator Level 3 (after 18 months), you will gather work-based evidence, putting a portfolio together to prove competence in the required completing the Knowledge, Skilks and behaviours; you will then complete an End Point Assessment, this will involve the following:
Showcase/Portfolio - Level 2 and Level 3
Interview - Level 2 and 3
Presentation on Project - Level 3
Knowledge Test - Level 3
Practical Observation - Level 2 and 3
Professional Discussion - Level 2 and 3
You are given 6 hours time off to study each week; you are required to attend classes, face to face and via Teams at Kirklees College in Huddersfield. The study day is a Wednesday for Customer Service and Thursday for Business Level 3.Training Outcome:There is a strong possibility that you will gain a permanent position following successful employment as well as achievement of the full apprenticeship programme.
There may also be further apprenticeship or other training available following successful employment and achievement of the apprenticeship qualifications.Employer Description:Bespoke joinery manufacturing and interior fitout specialists.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Excellent timekeeping,6/12 months working experience....Read more...
This role offers a mix of Business Admin
HR and Accounting as well as design office support giving you the chance to develop wider skills
You will assit with day-to-day office managment, scheduling, document control and general admin duties
You will support our design team with project organisation and creative tasks
Ideal for someone eager to learn, this apprenticeship provides a hands-on experience, training and a strong foundation for a career in administration
Training:
SGS has elected to deliver the on-programme learning using the Level 3 Diploma for the Business AdministratorAlongside this, the apprentice will complete the Business Administration Level 3 Standard which is assessed by a range of methods to meet all the knowledge, skills and behavioursEvidence will be collated within a portfolio of evidenceTo achieve the full Level 3, all units of the Diploma must be passed, meeting the assessment criteriaCollege attendance for the delivery of the Diploma is mandatory for all apprentices and is delivered as a block delivery SGS CollegeThe apprentice will also be supported with regular visits to the workplace from their tutor/assessor
Training Outcome:
Full time employment
Employer Description:CBS Engineering are a mechanical and electrical consultancy based in yate Bristol. We provide design solutions to the construction industry.Working Hours :Monday- Friday, Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Duties to include but not limited to;
Manage diaries, emails, and calls efficiently
Maintain records, filing systems, and databases
Support project coordination and day-to-day tasks
Help improve workflows and assist colleagues as needed
Key Responsibilities:
Provide general admin support across teams
Keep documents and records accurate and up to date
Coordinate business projects and events
Act as a first point of contact for internal and external communications
Training:
You will study Level 3 Business Administrator Apprenticeship Standard
The training will be at Harlow College, Harlow, Essex, as well as on the job
This will include Personal Learning and Thinking Skills
The program is based on end point assessment
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0Training Outcome:
Excellent opportunity to develop business administration skills with on-the-job training
Successful apprentices may progress into permanent roles, access further professional training, and take on greater responsibilities as they grow within the company
Employer Description:Jack & Georgia Shea founded the company back in 2014 when their first born son
was only 8 months old with only a few years experience as a qualified Electrician
behind Jack’s belt. Since then they’ve had significant growth and have built a
reliable, skilled and vibrant team who have all adapted to the family values and this
is reflected through all day to day tasks on the field and in the office. They have
been systematic in their employment process and have engineers located evenly
across London and Essex enabling them to cover all areas effectively and efficiently.
They have a vast array of Agents across London and Essex all willing to provide
them with exceptional references should you like to request some.
Every single team member has an incredible skill set, a ‘can do attitude’ and all go
above and beyond to ensure smooth processes and 1st time fix rates. SheaWorks
Ltd has a slick job management system, allowing customers to track the engineers
on a map with a live ETA once the engineer is on route to the property.
On top of the electrical services we provide, we also carry out EPCs, PAT Tests,
Legionella Risk Assessments, Fire Risk Assessments and Specialist Lighting services
such as RAKO, Lutron and Crest Control.Working Hours :Monday - Friday, 08:00 - 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Enthusiasm/Motivation,Reliable,Trustworthy,Good Time Management....Read more...
The role will include various legal administration duties as well as providing a professional customer service; the aim is to develop and have more responsibility during your apprenticeship.
The role will include some of the following areas:
General administrative duties including typing correspondence by e-mail and letter
To undertake filing, photocopying and distribution of relevant documents.
Managing litigation team diary of court dates.
Assisting solicitors in progressing cases.
After training, preparation and processing of prosecution file.
After training, securing the preparation of typed statements, records of taped interviews and full transcripts and processing of audio/video tapes within appropriate time scales.
Drafting correspondence and legal documents with a keen eye on detail
Answering the telephone in a professional manner and dealing with enquiries
Ensure that our internal system is maintained according to GDPR regulations, so that information is up to date and easily available.
Dealing with various types of correspondence, court documents and third parties.
Liaise with our Client to ensure that documents and information obtained are within satisfactory turnaround times.
Respond to escalated issues from Client’s customers as required in accordance with regulations, procedures, policies and client’s service level agreements ensuring all deadlines are met.
Ensure all departmental processes are followed and that all internal systems are correctly noted items are correctly filed, scanned, forwarded and or confidentially destroyed.
Provide information on disclosure, and be the first line contact in answering and resolving day to day queries
Responsible for co-ordinating the post
Using Microsoft Packages, in particular Word and Excel
Inputting data onto internal systems with a high level of accuracy
To deal courteously and efficiently with all visitors and providing refreshments when required
As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows:
Attend and be punctual for all induction sessions, lessons and work-based training/support appointments.
Attend and be punctual for all lessons
Complete all required assignments by the required timeline.
Build up your portfolio of evidence on-going during your apprenticeship programme.
Access support from your tutor/assessor as and when required
Access support from your manager with regards to any evidence requirements or support as and when required.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.Training:You will study at Kirklees College, following either the Customer Service Practitioner Level 2 or the Business Administrator Level 3 (the standard you follow will be dependent on experience).
Each course will cover a range of Skills, Knowledge and Behaviours as outlined by the Apprenticeship Standard, these will be transferable and suitable to an administration role in any sector. Health and Safety and other role specific processes and tools will be taught in Company.
If you do not meet the requirements for the Level 3 Business Administrator Apprenticeship you will have the opportunity to be offered the Customer Service Practitioner Level 2. Should you be offered the level 2 Customer Service apprenticeship, on successful completion, you may be offered the opportunity to later progress onto the Business Administrator Level 3 Apprenticeship.
You will be required to attend Kirklees College for your studies.
Customer Service Level 2 – (after 12 months) and for Business Administrator Level 3 (after 18 months), you will complete an End Point Assessment, this will involve the following:
Showcase/Portfolio – Level 2 and Level 3
Interview – Level 2 and 3
Presentation on Project – Level 3
Knowledge Test – Level 3
Practical Observation – Level 2 and 3
Professional Discussion – Level 2 and 3
Training Outcome:After successful employment and completion of the apprenticeship there is a strong possibility of gaining a full-time contract.
In addition, after gaining a full time position we are willing support the right candidate to progress within the company, this may be a further training or the opportunity.Employer Description:SolicitorsWorking Hours :Monday - Friday, 9.00am - 5.00pm - 30 minutes unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Excellent timekeeping....Read more...
Part Time Sales Administrator Hourly rate £13-15 dependent on skills + commission4 hours per day (Mon–Fri)Home based – must live within a commutable distance to Chesterfield for regular meetingsWhat We Offer
Flexible part-time hours (approx. 4 hours per day).Opportunity to grow with a fast-moving business.Hands-on role where your contribution makes a direct impact.
About Onza LandscapesOnza Landscapes is a small but ambitious landscaping company looking to expand. We specialise in delivering quality landscaping projects and creating great outdoor spaces for our clients. As we grow, we need someone to take control of the back office, freeing up the owner to focus on sales, delivery, and clients.Role OverviewWe are looking for a highly organised, proactive part time Sales Administrator to keep the business running smoothly behind the scenes. From managing social media and ordering materials to invoicing clients and chasing payments, you’ll be the engine that keeps the day-to-day operations moving.This role is ideal for someone who thrives in a small business environment where you can make a big difference.Key Responsibilities but not limited to:-Office Admin & Organisation
Manage emails, calls, and general business correspondence.Keep project files and records organised and up to date.
Sales Development
Help facilitate customer enquiries and convert into warm leadsIdentify key sales opportunities and discuss products with customers
Social Media & Marketing
Schedule and post content to company social media channels.Help maintain a consistent, professional brand presence online.
Job & Materials Support
Order materials and supplies for upcoming jobs.Liaise with suppliers for quotes, deliveries, and invoices.Track costs and ensure orders align with budgets.
Finance & Payments
Send invoices to clients and chase outstanding payments.Keep simple financial records and provide reports to the owner.
General Support
Support the owner with day-to-day tasks as needed.Spot inefficiencies and suggest better ways of working.
Skills & Experience Required
Strong organisational and admin skills.Confident using email, spreadsheets, and social media platforms.Good written and verbal communication skills.Attention to detail and ability to manage multiple tasks.Self-motivated with a proactive, problem-solving mindset.Excellent communication skills
Nice to Have:
Experience in a small business or trade/landscaping environment.Familiarity with bookkeeping software (e.g., Xero).Sales development and appointment making skills
Interested in this Part Time Admin role? Please apply with your latest CV. INDLS ....Read more...
Apprentice fit within the organisation: This apprenticeship role is central to our office operations, supporting the commercial and technical teams to deliver projects efficiently. You’ll be a key point of contact for customers and contractors, helping to maintain the high standards of service Nimbus is known for.
Department/Team: Administration & Finance:
Key Responsibilities Include:
Answer incoming calls and assist customer and contractor queries professionally
Process customer orders accurately and raise invoices using business systems (Xero and ERP)
Co-ordinate with our suppliers and logistics to ensure deliveries are tracked and on timeyeh
Support finance admin, including logging payments and filing supplier invoices
Book in site visits and maintain accurate schedules
Maintain organised digital and physical records, ensuring compliance
Communicate effectively with customers, suppliers and installers
Prepare and send customer documentation, contracts and forms
Review and format company specifications and reports in Word and bespoke systems to ensure accuracy and presentation
Provide day-to-day support to the Directors and wider office team
Training:Business Administrator Level 3.Training Outcome:This apprenticeship offers the chance to grow with a young, ambitious business. On completion, you could progress into a Senior Administrator role, with further opportunities to specialise in:
Finance & Accounts Support - developing your invoicing, order processing and ERP system skills
Specification & Project Coordination - supporting our survey and technical teams by managing and formatting key documents
Customer & Commercial Services - building stronger client-facing and organisational skills as we expand
Digital & IT Systems - contributing to the development of CRM, ERP and AI-driven business processes
As Nimbus continues to grow, there will be scope to shape your career path within the company.Employer Description:Nimbus Roof Technologies was founded in 2024 to bring a new standard of technical excellence to the UK flat roofing industry. From our base in Saffron Walden, we design and supply high-performance waterproofing systems for schools, hospitals, commercial buildings and other critical sectors.
We work closely with architects, surveyors and contractors to deliver reliable, long-lasting solutions, backed by rigorous design and quality control. Alongside this, sustainability is a key part of our vision, offering options such as green roofs and solar PV, and continually seeking smarter, more efficient ways to build.
We’re also developing innovative digital tools, including AI-driven systems, to improve specifications, reporting and customer service. Working in a small, supportive office team, you’ll be part of a fast-growing business where your contribution makes a visible impact.Working Hours :Monday - Friday,
Typical hours: 9 am - 5.30 pm Monday to Thursday
9 am - 4 pm Friday
30-minute lunch breaks.
Hours may be adjusted slightly for the right candidate.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Team working,Non judgemental,Patience,Dependable and Trustworthy,Positive Attitude,Willing to Pitch in,Professional and Polite,initiative,Flexible and Adaptable,Good Time Management....Read more...
Key responsibilities:
Reception cover – meeting and greeting clients, transferring incoming calls to colleague and taking messages
Producing documents
Inputting information onto the case management system
Dealing with incoming post and preparing outgoing post for despatch
Setting up meeting rooms for client visits
Filing and scanning documents
Supporting the case handlers with any general administration task
Project work based on an administration task
Person specification:
The ideal candidate will have a good telephone manner, be IT literate and have a flexible approach to work. They will ideally be a car driver or due to take their driving test. They will have at least a 4/C in GCSE or equivalent in maths and English.
Alongside the role you will complete the Business Administrator Level 3 Apprenticeship standard through Starting Off.Training:
Level 3 Business Administration
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:Possible full time permanent position upon completion of the apprenticeship.Employer Description:This is a fantastic opportunity for a recent school or college leaver to start their career working for a well-established Law Firm. The company provide legal services in litigation, conveyancing, employment law, family law and wills and probate. They are one of Northamptonshire’s oldest Law Firms who have been established for over 200 years and commit to providing a high standard of service. They are now looking for an apprentice to join their friendly team in Corby, Northants.Working Hours :8.45am – 5pm Monday to Friday
(45-minute lunch break)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
You’ll be involved in a variety of essential administrative duties that support the smooth running of our operations.
Key Responsibilities:
Training Support (Good Skills Training):
Booking courses and maintaining training schedules
Preparing pre-course and post-course materials
Liaising with trainers and customers to confirm bookings, logistics, and materials
Following up with customers after courses to ensure satisfaction and feedback collection
Customer and Sales Support:
Handling enquiries via phone and email
Logging and updating enquiries, bookings, and interactions in our CRM system
Working with the sales and accounts teams to ensure smooth operations and order processing
Supporting communication with existing and potential customers
Franchise and Internal Operations:
Assisting our franchise partners with administrative support and consistent documentation
Supporting internal project work as required, including organising team meetings and updating documentation
Support for Sister Company – Defib UK:
Preparing and packaging defibrillator kits and accessories for dispatch
Liaising with suppliers, couriers, and customers as needed
Updating inventory logs and stock control systems
Other Duties:
Any other reasonable duties required for the smooth running of the business
Training:
Level 3 Business Administrator Apprenticeship Standard
Training Outcome:
There may be opportunities within the business after the apprenticeship has completed
Employer Description:Good Skills Training is a family-run compliance training company based in the UK. We deliver health and safety, first aid, fire safety and leadership courses nationwide. With over 20 years’ experience, we support businesses of all sizes across the UK in creating safer, more skilled workplaces.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Customer care skills,Attention to detail,Organisation skills,Administrative skills,Team working,Problem solving skills....Read more...
Awareness of and implementation of SQM procedures set down in the OM
Compliance with policy
Transcribing audio dictation
Typing
Administration of files in accordance with the OM
Dealing with clients by telephone and face to face for the making of appointments and general enquiries
Preparing claims for costs from and communicating with the LAA and NTT
Communicating with Court and criminal justice agency staff
Ensuring any developing issues are brought to the attention of the lawyers
Directing legal enquiries to a suitably qualified person within the Company
Raising any concerns you may have about a file with the caseworker in case anything has been overlooked
Participating in the management meetings when invited to do so
Identifying and bringing to the attention of the Directors any general concerns or breaches of policy or procedure
Training:Level 3 Business Administrator Apprenticeship Standard, which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:
IT
Record and document production
Decision-making
Interpersonal skills
Communications
Quality
Planning and organisation
Project management
Relevant regulation
Policies
Business fundamentals
External environment factors
Training Outcome:Possibility of a full-time position upon completion of the apprenticeship. Employer Description:A leading North East solicitors specialising in criminal, family, children, regulatory and compliance law services.Working Hours :Monday - Friday (exact hours to be confirmed).Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Creative,Initiative....Read more...
Duties:
Managing the front desk and ensuring a smooth and welcoming experience for visitors, staff, professionals signing in/out while also maintaining a professional and efficient environment as being the first point of contact of the business
Maintaining a Clean and Organised Reception Area: Ensuring the reception area is tidy, welcoming, and well-maintained
Handling incoming calls, screening them as needed, and transferring them to the appropriate person or department
Basic Clerical Duties: tasks like photocopying, scanning, and document management
Providing information
Answering inquiries about the organisation, providing directions, and assisting with general information requests
Schedule appointments/hold the diary/book taxi/transport & record
Provide general administrative support by organising files, archiving, handling correspondence/letters/parcels/deliveries/inventory of devices on site
Gather feedback/surveys from visitors, staff, professionals
Maintaining office supplies, processing mail ensuring they are swiftly responded to
Proficiency in using computers/Excel/Word
Must have a positive attitude, patience, and the ability to handle stressful situations professionally whilst representing the business successfully
Training:
Business Administrator Level 3 Standard
Completion of assignments
Professional discussions, reflective accounts and witness testimonies
Lead on a project to demonstrate knowledge, skills and behaviours
Training Outcome:You will have chance to advance your career in a professional business environment.Employer Description:Wellbeing Residential Ltd is a care home company that has been providing personalized care for nearly two decades. They focus on delivering high standards of care to older people, ensuring their well-being through health, nutrition, physical activity, and social connections.
They operate several care homes across the UK, including locations in Spalding, Salford, and Bourne1. Their services include long-term and short-term residential care, dementia care, palliative care, and support for individuals with physical disabilities and mental health needs.Working Hours :9:00am - 5:30pm Monday - FridaySkills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
NPD Technologist Exeter Area £up to 38,000 DOE Day Based Role My Client is a leading provider of Food / FMCG products and they are now seeking a NPD Technologist to join the team at their site based near Exeter. The successful NPD Technologist will be joining a small technical team and will report into the Site NPD Manager. This is an excellent opportunity to develop your career, working for a company that values their employees and that is experiencing sustained growth and expansion. NPD Technologist Responsibilities to Include. ·Assisting in understanding and evaluating raw materials, nutritional profiles, and their interactions within formulations. ·Providing technical support on particle size, powder behaviour, and other relevant parameters affecting performance. ·Responding to customer queries regarding ingredients, nutritional values, and formulation properties. ·Assisting during first production runs to ensure smooth implementation and troubleshoot technical issues. ·Contributing to flavour development projects. ·Supporting the preparation of technical materials and presentations for first customer visits. ·Attending and providing feedback during customer meetings and factory trials. ·Contributing to market trend insights to help identify new product opportunities. ·Working closely with Compliance Technologist to ensure product compliance and alignment with customer requirements and product specifications. ·Supporting the NPD Manager with ongoing project requests and administrative tasks as needed. Skills & Experience ·Degree (or equivalent) in Nutrition, Food Science, or a related field. ·Experience working in NPD, R&D, or technical support within the food or beverage industry. ·Excellent problem-solving skills with an analytical mindset. ·Strong communication skills, with the ability to respond clearly to customer queries. NPD Technologist Salary and Benefits Up to £38,000 doe ·Potential from 1 day remote from home, after probation period (3-months). ·Electric cars can be charged on site. ·Holiday entitlement increases by 1 day for each year up to a maximum of 36 days. ·After reaching 5 years' service an employee gets an extra weeks' pay every August. Key words Food Technologist, Technical Assistant, Technical coordinator, technical administrator, Food Science, NPD, New Product Technologist, Development Technologist ....Read more...
Message taking
Diary Management
Scanning, photocopying and postal duties
Assisting customers with support and queries
General administrative duties to ensure the smooth running of the office
Dealing with general enquiries such as emails, processing or handing them on to relevant colleagues
Raising faults and internal work tickets
Liaising both internally with different departments and externally through partner companies to resolve customer queries
Carrying out any other ad hoc administration duties where necessary
Liaising with clients/providers in a professional manner via email or in person
Arranging Client Appointments via telephone
Learning our processes and procedures, including systems, review packs and the processing of new business
Confident with IT and Microsoft office software packages, especially Teams, Outlook, Word, Excel and PowerPoint
Managing grant applications via word and excel documents
Training:What training will the apprentice take and what qualification will the apprentice get at the end?
Level 3 Business Administrator Apprenticeship Standard which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:
Record and document production
Decision making
Interpersonal skills
Communication
Quality
IT skills
Planning and organisation
Project management
Relevant regulation
Policies
External environmental factors
Training 2 days a month via Zoom
In-house training and mentoring support
Training Outcome:
Possibility of a full-time position upon completion of the apprenticeship
Employer Description:Our expert green energy engineers at Armstrong Renewables are dedicated to providing renewable energy solutions in Newcastle and the wider North East region. Our mission is to guide you or your business towards a greener and more sustainable energy future. We specialise in offering professional renewable energy consultations and solutions, with a dedication to completing a full service from initial conversation to aftercare and everything in between.Working Hours :Monday- Friday- 9:00am- 5:00pm, including breaks/lunchSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative....Read more...
Resident Communication: Establish and maintain open channels of communication with residents, informing them about project timelines, potential disruptions, and progress updates
Information Distribution: Prepare and distribute newsletters, notices, and other informative materials to keep residents informed
Issue Resolution: Act as the first point of contact for resident concerns, resolving issues promptly or escalating them when necessary
Progress Monitoring: Assist in tracking on-site progress and relay necessary information to residents
Event Coordination: Organise and participate in resident meetings, open days, and consultation events to foster community engagement
Impact Assessment: Monitor the effects of construction activities on the community, ensuring residents are aware of factors such as noise, dust, or road closures
Collaborative Efforts: Work closely with construction teams, site managers, and health & safety officers to prioritise and address resident needs
Record Maintenance: Keep accurate records of all resident communications, including emails, letters, and meeting minutes
Administrative Support: Perform administrative tasks such as report writing and document management
Any other reasonable management request as agreed with Senior RLO / RLO Manager
Training:
Your training will include in-depth knowledge, skills and behaviours and will involve developing, implementing, maintaining and improving administrative services
All training takes place at work during your working hours, not at home
Qualification: Level 3 Business Administrator
Training Outcome:
Upon successful completion of your apprenticeship, Equans offers strong opportunities for continued development and career progression
Employer Description:In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our 15,000 employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world.
Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90,000 employees working on 5 continents and a turnover of 19.2 billion euros in 2024. Equans is a subsidiary of the Bouygues group.Working Hours :Working Days: Monday to Friday.
Times: TBCSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Multi-tasking Ability,Report Writing,Full UK Driving Licence....Read more...
Resident Communication: Establish and maintain open channels of communication with residents, informing them about project timelines, potential disruptions, and progress updates.
Information Distribution: Prepare and distribute newsletters, notices, and other informative materials to keep residents informed.
Issue Resolution: Act as the first point of contact for resident concerns, resolving issues promptly or escalating them when necessary.
Progress Monitoring: Assist in tracking on-site progress and relay necessary information to residents.
Event Coordination: Organise and participate in resident meetings, open days, and consultation events to foster community engagement.
Impact Assessment: Monitor the effects of construction activities on the community, ensuring residents are aware of factors such as noise, dust, or road closures.
Collaborative Efforts: Work closely with construction teams, site managers, and health & safety officers to prioritise and address resident needs.
Record Maintenance: Keep accurate records of all resident communications, including emails, letters, and meeting minutes.
Administrative Support: Perform administrative tasks such as report writing and document management.
Any other reasonable management request as agreed with Senior RLO / RLO Manager.
Training:
Your training will include in-depth knowledge, skills and behaviours and will involve developing, implementing, maintaining and improving administrative services.
All training takes place at work during your working hours, not at home.
Qualification: Level 3 Business Administrator .
Training Outcome:Completion of this programme may lead to further development and employment opportunities.Employer Description:In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our 15,000 employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world.
Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90,000 employees working on 5 continents and a turnover of 19.2 billion euros in 2024. Equans is a subsidiary of the Bouygues group.Working Hours :Working Days: Monday to Friday.
Times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Multi-tasking Ability,Report Writing,Full UK Driving Licence....Read more...
Key accountabilities:
Provide general administrative support to the team, including filing, photocopying, scanning, and data input
Maintain and update records, systems, and spreadsheets to ensure accurate information is stored and accessible
Respond to phone and email enquiries in a professional and timely manner
Support meeting arrangements, including booking rooms and coordinating online meetings
Help organise and maintain office supplies and stationery
Assist with incoming and outgoing post and deliveries
Undertake project support tasks and basic research as directed
Collaborate closely with colleagues to ensure seamless communication and effective service delivery
Maintain confidentiality and follow GDPR and data protection protocols
Engage fully with training, reviews, and off-the-job learning required as part of the apprenticeship programme
Training:
The apprentice will attend an online lesson once per month to work towards the Business Administrator Level 3 Standard
In addition, the apprentice will be allocated with an assessor who will visit them within the workplace once every 6-8 weeks
Training Outcome:
There is potentially a permanent position available for the right candidate, on completion of the apprenticeship
Employer Description:The Career Development Institute (CDI) is the UK’s professional body for the career development sector with around 5,000 members. Our purpose is to set standards, advocate for and promote high quality career development for all.
Our members help people define their career goals, identify their strengths and development needs,
The CDI provides a wide range of services to our members including a comprehensive programme of continuous professional development (CPD), ranging from events and training courses, to webinars, masterclasses, one-day courses and networking activities.
We also play a key role in the development and recognition of standards, including supporting work on the Higher Apprenticeship: Career Development Professional, undertaking research to identify ways to improve the experience of learners wishing to join the profession and contributing to policy discussions related to career development.
We are committed to enabling everyone working at the CDI, in the profession and among clients to thrive. We therefore encourage diversity within the sector and would particularly welcome applications from individuals from under-represented communities – see ‘Working for the CDI’ at the end of this advert for more details along with the benefits we offer.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
General Administration:
Manage incoming calls, emails, and correspondence, ensuring prompt responses and accurate message handling
Maintain accurate records, databases, and filing systems (digital and paper-based)
Prepare reports, presentations, and departmental documentation as required
Support compliance with company policies, health and safety regulations, and industry standards
Sales & Customer Service Support:
Process hire enquiries, quotations, and bookings in line with company procedures
Liaise with customers to confirm requirements, ensuring excellent service delivery
Support the sales team with order processing, client documentation, and aftercare follow-ups
Operations & Logistics:
Assist in scheduling equipment hire, delivery, and collection in coordination with logistics staff
Monitor stock availability and update records of hired assets
Process delivery and collection notes, ensuring all paperwork is accurate and up to date
Finance & Reporting:
Support finance with invoicing, purchase orders, and credit control administration
Track departmental budgets and highlight variances to management
Assist with expense processing and reconciliation of accounts
Cross-Departmental Support:
Provide administrative support to HR, including onboarding documents and training records
Coordinate internal communication between departments to ensure efficient workflow
Contribute to continuous improvement initiatives across business operations
Training:
Business Administrator Level 3
Off the job training will take place one day a week at Oldham College
Training Outcome:Full-time position for the right candidate.Employer Description:Think Hire is the UK’s premier off-grid Energy-as-a-Service provider.
Offering relocatable renewable energy solutions and cutting-edge solar hybrid power generation, we're not just a company; we're architects of a greener tomorrow.
Pioneers of the Solartainer Versatile range, the world's first adaptable solar hybrid generators, Think Hire is at the forefront of driving positive change in the energy sector, with a focus on reducing carbon emissions and enhancing operational efficiency through an Energy-as-a-service proposition.
Why choose Think Hire as your renewable energy partner?
We are committed to reduce your onsite carbon emissions and operating costs.
All of our assets include remote management and reporting as standard, so you can see your carbon reductions in real-time.
We offer you the most carbon-efficient products and set-ups no matter the project at hand.Working Hours :Monday to Friday
between 9.00 am - 5.00 pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Accountabilties:
Act as the first point of contact for general enquiries to the Business Development team, including those from employers, learners, and internal departments
Support the Head of Business Development and wider team with administrative tasks including diary management, meeting coordination, and document preparation
Maintain accurate records and databases related to employer engagement, partnership activity, and project tracking
Assist in the preparation and distribution of marketing materials, reports, and presentations
Liaise with internal teams such as Finance, MIS, and Curriculum to ensure effective communication and collaboration
Support the college at events, meetings, and employer visits, including logistics and follow-up action
Ensure compliance with college policies and procedures, particularly in relation to data protection, quality assurance, and health and safety
Contribute to continuous improvement of administrative systems and processes within the Business Development team
Provide cover for other administrative roles within the department as required
Other Duties:
Use Information and Learning Technology (ILT) appropriately to support administrative functions
Undertake continuing professional development and participate in the College’s staff development programme, including the appraisal process
Carry out other duties as reasonably required by the Head of Business Development, working flexibly across the department and College
Training:
As part of the apprenticeship, you will complete the Level 3 Business Administrator Apprenticeship Standard
You will receive a grade of Pass or Distinction on completion
In addition to the apprenticeship standard, you will complete Level 2 Functional Skills in maths and English, if you don't have GCSEs grades C/4 or above or equivalent
The delivery will take place in the workplace and the final exams at one of East Sussex College's campuses
The apprenticeship will be delivered fully in the workplace, and you will have assessor meetings every 4-6 weeks and workplace reviews every 10-12 weeks to monitor your progress
There will also be monthly workshops
Training Outcome:
Potential to have a permanent position pending completion of apprenticeship
Employer Description:East Sussex College is a people-centric, values-driven, ambitious and inclusive Further Education College with over 1,300 colleagues and over 5500 students. We offer a broad curriculum including A Levels, T-levels, work based, 14-19, HE and adult programmes with campuses in Eastbourne, Hastings, Lewes and Newhaven. This is an exciting time to join us as we grow and develop even stronger pathways for our students and communities.Working Hours :Monday- Friday, 8.30am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Multi-Task,Time Management,Flexible....Read more...
This role provides high-quality administrative support to the Executive Assistant and Executive Team, contributing to the smooth running of Trust-wide operations, events, and innovation projects. The apprentice will work closely with the Executive Assistant to support executive-level functions, including diary management, event coordination, innovation delivery, and administrative workflows. This apprenticeship offers a structured learning pathway, combining practical experience with formal training in business administration, while supporting the Trust’s strategic goals in innovation, inclusion, and operational excellence.
Key responsibilities:
Assist the Executive Assistant with diary management, meeting coordination, and travel bookings.
Prepare and format documents, reports, and presentations to a professional standard.
Maintain accurate records, filing systems, and correspondence logs.
Support internal communications and information flow across departments.
Handle incoming and outgoing communications (emails, phone calls, letters).
Greet visitors and respond to routine enquiries from students, parents, and staff.
Draft emails, letters, reports, and professional correspondence under the guidance of the Executive Assistant or senior leaders.
Help maintain internal systems, databases, and records.
Assist in processing invoices, expenses, and purchase orders.
Support event planning, travel booking, and team coordination tasks.
Provide administrative assistance for innovation initiatives.
Help coordinate project timelines, collate updates, and support stakeholder communications.
Utilise Trust-approved digital tools and platforms including, but not limited to, Outlook, Word, Excel, Teams, SharePoint, or any other systems adopted in the future to manage tasks and workflows.
Learn to use Trust platforms for document management, scheduling, and communication.
Handle sensitive and confidential information with discretion and professionalism.
Any other reasonable requests relevant to the role, as directed by the Executive Assistant or senior leaders.
Training:
You will work towards your Level 3 Business Administrator qualification across a total duration of 16 months!
Training provider: LMP Group: https://lmp-group.co.uk/
All online/remote learning, no classroom or college day release
An allocated tutor will support you throughout the apprenticeship!
Training Outcome:Future opportunities for progression.Employer Description:We are a Multi-Academy Trust comprising six secondary schools and one primary school, located across the Dudley and Staffordshire area. Our Trust is committed to providing high-quality education, fostering collaboration between schools, and ensuring that every pupil has the opportunity to reach their full potentialWorking Hours :Monday to Friday, 8:30am to 4:30pm, 37 hours per week, Term-time only.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
Key Responsibilities:
First Point of Contact & General Enquiries:
Handle incoming communications (email/phone), responding to or redirecting queries as appropriate
Act as the first point of contact for internal and external queries, ensuring enquiries are dealt with efficiently
Support the office manager by flagging important tasks or deadlines
Workflow & Job Administration:
Ensure jobs progress efficiently through the workflow using our internal IT platforms
Diary management , including scheduling assessments and meetingsPerform an initial check on submitted documentation to ensure completeness
Request missing documentation or information from staff/workforce as needed
Upload, manage, and organise project files and documents on shared platforms
Create and manage manual document templates
Complete manual job lodgements where necessary
Maintain accurate records and logs of job progression and communication
Help troubleshoot basic issues and escalate queries when appropriateMaintain up-to-date installer records and contact lists
General Office Administration:
Support the Office Manager with ad-hoc administrative duties
Assist in compiling and distributing internal reports, including the weekly Friday Report
Contribute to internal process improvement by identifying areas for streamlining admin tasks
Always maintain confidentiality and data protection standards
Training:Business Administrator Level 3 Apprenticeship Standard:
Apprenticeship will follow Mentor for in-house training
attend regular college days and visits, 20% of the working week will be spent on studies
Training Outcome:
This is a permanent role offer for the right apprentice, on completion of qualification and satisfactory reviews througout the programme, also as a platform to prgress onto a higher qualification that aligns with the business requirements
Employer Description:Dynamic Surface Repair Technicians specialize in providing on-site repair and restoration services tailored to diverse industries.
We excel in addressing a comprehensive range of hard surfaces, encompassing materials such as wood, laminates, composites, acrylic, fiberglass, glass, and ceramic tile, among others.
Explore our portfolio in the gallery for visual examples of our craftsmanship. For inquiries or assistance with specific repair projects, please don't hesitate to contact us. Your satisfaction is our commitment.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Hierarchical reporting: Branch Management and Company Directors
Main activities:
Assisting customers at the trade counter with enquiries and securing orders
Making proactive sales calls to generate business
Serving customers on the Sales Counter and assisting with loading vehicles
Answering phone calls and emails
Raising Sales Orders, Purchase Orders & Quotations
Managing stock levels and placing orders as needed
Planning and coordinating daily delivery schedules
Ensuring efficient operations of Goods In, Goods Out, Returns, and Stock Control
General stock control, including daily stock checks and stocktaking
Coordinating internal branch transfers
Supporting warehouse functions and stepping in to pick orders when needed
Supporting with company administration tasks
Training:
The candidate will complete an apprenticeship within the agreed subject for the vacancy
This may include a BTEC Diploma/Standard and End-Point Assessment. It may also include Functional Skills in maths and English
The apprentice at the end of this qualification will achieve a Level 3 Business Administrator Apprenticeship Standard
Internal training will be provided on the job, including third party training on systems and products
Training Outcome:
Career progression into Senior Sales and Assistant Branch Manager
Employer Description:Organisation Information:
Please insert details about your organisation to inform the Applicant. Our rich history began with Amersham Roofing Centre in 1977 and was based in Slough. The business developed quickly and grew in reputation for providing an honest and dependable supply source for the surrounding area. Amersham Roofing also developed its own roofing services which were successful for many years, and provided key services for the residents of Berkshire. UK Roofing and Plastics has developed to be at the leading edge of supply, with a vast choice of Tiles, GRP and Flat Roof solutions and many new and innovative products and tools. The commitment of our talented staff to keep the shine on our products and maintain the relationships with our clients has been our constant goal. Our aim is to carry on this legacy of innovative thinking, customer service excellence and unrivalled stock offering. Over the next decade, we focused solely on supply, and quickly became the trusted choice of both the Trade and Public for every type of roofing project.Working Hours :Monday- Friday, 7.00am- 4.30pm
This position may include varied shifts and weekend work.
Exact shifts TBC.
This will include every other Saturday which will be 7.00am - 11.00am.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Driving Licence,Confident,Sales Skills....Read more...
The purpose of the role is to:
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Undertake a variety of administrative duties to assist in the smooth running of the practice
Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies
Duties and responsibilities:
The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels:
Opening up/locking-up of practice premises and maintaining security in accordance with Practice protocols
Maintaining and monitoring the practice appointments system
Processing personal and telephone requests for appointments, visits, answering the telephone and conveying messages and ensuring callers are directed to the appropriate healthcare professional
Processing and distributing incoming (and outgoing) mail
Filing and retrieving paperwork
Accepting requests for prescriptions including checking the fax machine, emails and prescription box
Full job description available upon requestTraining:
Business Administrator Level 3 Apprenticeship Standard
On the job training as well as taught sessions at New College Swindon
Training Outcome:
Opportunity to progress to be a member of the team with a permanent role
Possibility of further qualifications to be sponsored by practice via New College
Employer Description:Tinkers Lane Surgery is a friendly, high performing GMS Practice, based in a purpose built health centre within the market town of Royal Wootton Bassett, just off the M4 in Wiltshire.
Our current team has three partners (one Senior Partner GP, one Managing Partner and a Financial Partner), two salaried GPs, one Qualified Physician Associate and one Advanced Nurse Practitioner. The nursing team consists of 9 clinicians ranging from practice nurses to Health Care Assistants. The Clinical Support team carries out all the reception and administration duties for the practice, consisting of 9 members headed up by a reception supervisor. We are a training practice and currently have 3 x GP trainees, 9 x medical students a PA student and 2 x Trainee Nurse Associates.Working Hours :Monday to Friday between 8.00am and 6.30pm (37 hours flexible over the days to meet the needs of the team.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Principal duties & responsibilities:
Providing timely and accurate quotations and supporting information to customers
Collating all necessary information, drawings and correspondence
Co-ordinating all activities between agents and customers
Entering orders accurately onto the computer system and facilitating the supply of customer samples/drawings
Storing and archiving all information according to procedure
Providing ongoing support to all customers
Cover Reception duties as and when required
Key performance indicators in line with core values:
Customer focus: High responsiveness to requests. Sense of ownership.
Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.
Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve the quality of deliverables. Adheres to schedules to deliver a high-quality product.
Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.
Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.
Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.
Compliance with all policies, procedures, and safety rules & regulations.Training:
The successful apprentice will attend college, once a month on a Monday, at our City Hub Campus.
You will be assigned an assessor who will set tasks and mark them throughout the course
You will attend one-to-one meetings with the assessor/employer periodically to track progress and identify areas for improvement
End point assessments include project presentation, remote portfolio interview and knowledge test
This apprenticeship is work-based learning. Therefore, most of the time you will be working at the employer’s address
Business Administration Level 3 (https://www.instituteforapprenticeships.org/apprenticeship-standards/st0070-v1-0)
Functional Skills if required
Please note that the apprenticeship standards require the apprentice to sit for an End Point Assessment. Please refer to the link above for more information.
Training Outcome:CSA Administrator / Account / Despatch / Marketing / Sales.Employer Description:I Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 79 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.Working Hours :Monday - Friday, times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
General duties including (full training will be provided):
Use the financial services specific IT packages
Use of IT packages for analysis and presentation of information
Creation of documents and letters for sending to clients and providers either via post or communicate using the online communication systems available
Process any post received by the business, record on the system, make decisions regarding the course of action and action as required
Use of financial IT package for logging, actioning and completing processes
Completion of tasks as required by the task schedule
Record daily communications, respond and action as suitable
Assist other members of the team in communication, documentation, analysis and report preparation
Handle documentation that is confidential and ensure processed correctly and sensitively
All forms of communication is to be treated as confidential
Update client data and improve system records and accuracy-ongoing project
Answer and divert telephone calls as required
Attend and contribute to team meetings and the business plan as required
Training will include business specific training i.e. procedures
Maintain office supplies as required and assist with any bookings for business travel
Work within a small team and family business, communication and managing personal time essential to ensure work completed timely and accurately
Training:Training will be at North Lindsey College where you will access a wide range of facilities on offer.
Day release
You will undertake The Level 3 Business Administration apprenticeship standard.
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
You will undertake both on and off the job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience. Training Outcome:
Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate
Several opportunities for career progression on completion
Employer Description:As a family owned and managed business, The Life and Pensions Network Ltd has over half a century of both General Insurance and financial planning experience. With call centres becoming a real point of upset for clients, our business is founded on the principles that the client is key, personal is preferable and excellent service is essential. The continued success and growth of the business can be linked to these founding principles and has allowed our clients the confidence to recommend our services to other business contacts as well as their family and friends.Working Hours :Typical working hours are Monday-Friday. Days and hours to be to be discussed with successful candidate.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
During your apprenticeship, you will learn how:
To provide an effective service of administrative support within the Trust Headquarters Secretariat
To assist with the duties of colleagues within the department in times of absence or heavy workload, and to work as a team member at all times. It is expected that the level of support will increase over time as more experience and confidence are gained
Organise own day-to-day work tasks, showing an ability to prioritise in order to achieve set timescales
Prepare and circulate weekly PA movements and organise the late shift rota in a timely manner
To provide efficient and effective reception cover for Trust HQ, acting as the first point of contact for the department and ensuring a professional, hospitable welcome for all visitors to the department
To be responsible for the booking and maintenance of both the Executive Conference Suite and other Trust HQ offices, to be forward-thinking and make informed decisions relating to room bookings at the request of the Executive Team. Ensuring double bookings are avoided or resolved as a matter of priority
Ensuring that the reception area is kept tidy at all times and adheres to Health & Safety Requirements
Answering the telephone in a courteous manner, recording all messages accurately and referring on as appropriate, taking into account that this may be the first point of contact for distressed and emotional patients and their relatives and ensuring that confidentiality is respected at all times
Build and maintain positive relationships within own team, across the wider organisation and with external stakeholders
Report any estate or IT queries and follow up as appropriate until resolved
To distribute the Post received into the Trust HQ using your own initiative
To keep all filing systems, spreadsheets and software systems up to date as and when directed
To be responsible for the booking, maintenance and configuration of the Lecture Theatre, to be forward-thinking and make informed decisions relating to room bookings at the request of the Executive Team and the wider organisation. Ensuring double bookings are avoided or resolved as a matter of priority
To take room booking requests from external stakeholders
To be responsible for the resolution of IT issues relating to the department and external visitors as and when required
To be responsible for accurate distribution lists that relate to Trust HQ
To communicate sensitive and confidential information both orally and in writing, to managers, staff and external relationships as directed
To develop improved administrative systems and/or procedures as necessary
To be responsible for the purchase of office refreshments (i.e. milk, tea, coffee) and sundry items as and when required.
Report any problems to the line manager as appropriate
To be the first point of contact for IWT colleagues to book office spaces where available, answering any queries and providing support where needed
Training:The apprenticeship is being supported by our training partner, HTP Apprenticeship College. You will be assigned an Apprenticeship Coach who will support you to achieve the Level 3 Business Administrator apprenticeship standard.
You will be developing Knowledge, Skills, and Behaviours in the following areas:
IT
Record and Document Production
Decision Making
Interpersonal Skills
Quality Planning
Project Management
Business Processes
As part of the off-the-job training, you will complete a portfolio of evidence, attend online workshops, have time to study independently, undertake research and write assignments.
The apprenticeship is assessed independently at the end of the practical training. The assessments include an online multiple-choice test, a business project and presentation and a professional discussion based on a portfolio of evidence.
The training will generally take place in the workplace, and you will be given study time to complete your apprenticeship.Training Outcome:It is hoped that on successful completion of the apprenticeship, you will be able to secure a permanent role within the Trust.Employer Description:Portsmouth Hospitals University NHS Trust,are proud to provide expert, compassionatecare. They support the local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond.Working Hours :Monday - Friday, working 8.30 am - 4.30 pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
Maintain accurate and up-to-date employee records and HR systems
Advertise vacancies and manage applications
Organise interviews, assessments, and trial days
Prepare interview packs and maintain recruitment trackers
Collect, verify and process all required onboarding documentation, ensuring all workforce are fully compliant before mobilisation
Schedule and coordinate induction sessions with key team members
Arrange PPE and book pre - tests for relevant roles i.e. CSCS
Prepare and distribute induction materials (handbooks, policies, welcome packs)
Co-ordinate apprentice enrolment forms
Arrange apprentice travel/accommodation if required
Update HR systems
Record completion of induction activities and maintain accurate records
Training:
Business Administrator Level 3 Apprenticeship Standard
Depending on the training provider, this could include college day release, online workshops, and regular assessor workplace visits
Training Outcome:
Entry-level HR support roles like HR assistant or coordinator, progression to specialist HR positions such as recruitment or learning and development, or even branching into areas like project management or business analysis due to transferable skills
Employer Description:RM Contractors have been delivering quality residential groundworks and civil engineering services for over 30 years. With regional offices in Worcestershire, Oxfordshire and Leicestershire we're well positioned to serve the UK's leading house builders. Our experienced team and extensive fleet of machinery enable us to respond effectively to client needs while maintaining a strong focus on collaboration and safety. Our ethos centres on building long-term relationships with clients and delivering projects to a high standard.
We are committed to fostering a culture rooted in our four core values. These values guide how we engage with our customers and collaborate with one another, shaping our daily actions and decisions. Together, they drive our organisation forward.
Family & Community
• As a family business, we are committed to wellbeing and keeping each other safe, healthy, and supported.
• We celebrate our people, encouraging an inclusive culture where everyone can reach their full potential.
• We stay deeply connected to our community roots, giving back through local projects and initiatives to create a positive impact.
Dedicated Service
• Committed to understanding client needs, delivering tailored solutions, and fostering trust through reliability and care.
Workmanship
• We strive to take pride in our work by focusing on attention to detail and taking full accountability for every outcome. Safety and quality remain central to everything we do.
• Through a culture of continuous improvement and alignment with our values, we strive to apply best practice techniques and uphold quality standards.
Innovation & Sustainability
• We challenge ourselves to improve, embracing new ideas, products, and processes.
• By prioritising longevity, we continuously assess the impact of our operations to create lasting structures and sustainable growth.
• Our goal is to support clients in achieving energy-efficient and sustainable building solutions through eco-friendly practices.Working Hours :Monday - Wednesday. 07:30 - 16:30. Thursday (Study Day)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Multi tasking....Read more...
