Main role / Responsibilities [will include but not be limited to]:
Provide a single point of contact for Service Desk customers, keeping their tickets up to date at all times and communicating updates to customers as necessary.
Responsible for hardware and software support, as directed by SDM.
Accurately logging and triaging all windows issues, support queries, and taking ownership of the incident from the point of ticket logging through to resolution.
Escalate incidents and service requests to 2nd and 3rd line teams, providing detailed notes and update when necessary.
Carry out administrative tasks relating to the set-up and shut down of starters and leavers.
Having:
A good working knowledge of Microsoft Word, Excel, Outlook and Windows Operating Systems will be beneficial to the role.
A positive attitude to work - Approaches work with positivity and energy and thrives in a busy environment is essential.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services.
Learn technical content that aligns to and is relevant to employers and the market.
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification.
Get an introduction to Windows, Linux and Powershell.
Training Outcome:90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.
Annual Leave:
25 days holiday per year (our holiday runs January to December).
Additional 1.5 day to be taken in December between Christmas and New Year.
Flexible Working:
Flexible working policy.
Hybrid working (2-2-1).
Enhanced family leave policy.
Wellbeing:
Employee Assistance programme.
Healthcare cash plan.
Buying/selling annual leave (up to 1 week).
Cycle to work.
Life Assurance from start date (4x salary in the event of death in service).
Pension scheme – after 3 months, you will be auto enrolled into our salary sacrifice pension scheme, contributing 4% of your salary, which we will match.
Reward and Recognition:
Discretionary profit and performance related bonus.
Referral bonus scheme.
Recruitment bonus scheme (if you refer someone to work at RWK and they successfully pass their probation.
Birthday day off.
Other:
Season ticket load (interest free) up to £10,000 per annum (available after probation).
Discounted Conveyancing Fees (available after probation).
Employer Description:We’re RWK Goodman – a progressive Top 100 law firm. We exist to unlock potential and create a lasting positive impact for our clients, colleagues and communities. Our purpose is what drives our business forward. It’s our guiding principle. And it’s why our clients trust us to be their life-long legal partner.Working Hours :Service Desk core hours (rota) Monday – Friday 8am – 6pm, (1 hour lunch). Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Non judgemental,Analytical & methodical....Read more...
Main responsibilities:
Researching and understanding clients’ travel needs and preferences
Suggesting suitable travel packages and services based on the client’s specifications
Booking and arranging flights, hotels, car rentals, and other travel services
Providing clients with all necessary travel information, including guides, maps, and event programmes
Creating and updating electronic records of clients
Managing documents related to travel arrangements
Achieving revenue and profit targets set by the company
Company benefits:
Trade rate travel discounts
Potential for travel to work discounts (not guaranteed)
Eye Test Voucher
Monthly team lunch
A day off for your birthday
Team nights out
Cycle to Work Scheme
Free weekly coffee
Training:
Travel Consultant level 3 apprenticeship standard
Training Outcome:As the company grow all future job opportunities will be advertised within prior to going external. As they are a new company they are looking for employees to stay long term and grow with the business. Upon completion of the apprenticeship will be offered a full time job subject to passing a probation period.Employer Description:Global Business and Sports Travel Management company with a personal touch. Onside Travel Management deliver tailored travel solutions, they pride themselves on getting to know their clients and their objectives to provide a unique service. Values are: Human Caring Approach, Growth of business and people a like, Integrity to people, client and business, Innovative and flexibility.Working Hours :Monday to Friday, from 9:00am to 5:30pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
Act as first point of contact to employees and managers to effectively deal with queries or identify the correct route of escalation
Offer guidance to people managers to ensure compliance on people changes or issues such as absence management, performance management, family friendly leave (maternity, paternity and flexible working)
Deal with various HR queries throughout the business and where necessary, produce HR documents – offer letters, reference letters, contract variation letters, salary and bonus letters, probation confirmation letters and leaver acknowledgement letters
Coordinate the induction and onboarding process for all new starters – ensuring all employees are compliant and feel valued from day one.
Work closely with the HR team to support HR projects – ensuring key stakeholders are engaged
Support the team to update and develop policy in line with the values and culture of the business
Hosting and coordinating lunches – promotions/training/team upskilling events - meet and greet, registration, coordinating refreshments, taking notes, follow up surveys/feedback, reporting on next steps for individuals/teams
Supporting recruitment by attending careers days in local schools/colleges/business showcases – following up from the day, newsletters to sign ups
Involvement in the people conferences – people coordination, registration, manage attendance registers to provide insight into attendees/non attendees
Any other reasonable task or key accountabilities as required
Training:HR Support level 3
This training will be delivered in partnership with a chosen provider through virtual training one day per week.
Completion of this apprenticeship will award you with a nationally recognised qualification as well as the opportunity to progress to higher level qualifications and apply for industry body membership.Training Outcome:It is expected that upon completion apprentices will have the possibility to progress into full-time employment with the possibility to continue their professional development through futher training/apprenticeships.Employer Description:We’re a management, engineering and development consultancy which works on projects across the world. By challenging norms, we like to solve humanity’s most difficult problems. We’re committed to making a positive contribution to the wellbeing of our staff as well as the environment, and communities in which we operate.Working Hours :Monday - Friday 9am until 5pm (working hours may vary)
Most employees within Mott Macdonald will usually work 2 days from our offices and 3 days at home (this may vary)Skills: Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical....Read more...
Help maintain and monitor infrastructure to ensure high availability and performance
Learn and apply best practices for infrastructure security and compliance
Assist in setting up and maintaining CI/CD pipelines using tools Github Actions or similar
Contribute to the automation of deployment processes to improve efficiency and reduce manual intervention
Learn to write and maintain scripts for automation tasks using languages such as Bash, Python, or PowerShell. Work closely with development and operations teams to understand requirements and provide support
Participate in agile ceremonies such as sprint review, sprint planning, stand-ups, and retrospectives
Assist in troubleshooting and resolving issues related to infrastructure and deployment
Training:Why choose our Software Engineer Level 4 apprenticeship?
Our Software Engineer Level 4 Apprenticeship gives learners advance skills and technical grounding to design, test and maintain software and web systems. Learners will also gain an understanding on advanced programming, systems and software development projects. Software Development is at the heart of digital transformation. With demand for services to be consumed online by both clients and employees increasing exponentially, software developers are in high demand. Software Engineers build and test high-quality code across front end, logic and database layers.
QA’s Software Engineer Level 4 apprenticeship programme enables the apprentice to:• Build advanced skills and technical grounding to design, test and maintain software and web systems• Receive training on end-to-end software dev stack, as opposed to hyper-focusing on one area of development• Develop more advanced applications
Tools and technologies learned: Learners will learn to use HTML5, JavaScript and CSS3.Training Outcome:90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer ongoing development tracks.
Company perks:
Purpose: We are a world leader in the development of electronic publishing for the scientific community - working in the interests of science and scientists, we aim to maximise the impact of the research we publish
Culture: We offer a truly international culture with offices in Europe, Asia and the US and our reach is global
An excellent pension scheme (up to 12% company contribution), a discretionary annual bonus scheme, £200 payment on completion of probation period, and a range of other useful and cost-saving benefits available through our benefits platform
Health and Wellbeing: 33+ days holiday (including bank holidays), plus an extra day’s leave to use for a moment that matters to you, a 35-hour working week, life assurance, cycle to work scheme, dental insurance, health care cash plan, and a great positive working environment in our brand new office in central Bristol - modern airy and designed with all of our colleagues in mind – for work and social time
Flexibility: The contractual location of this role is our Bristol office, but we have recently moved to a hybrid working model with a dynamic and blended combination of office and remote working, dependent on business and team requirements
Employer Description:Be part of a community working together to make science better. A society publisher with the perfect blend of not-for-profit purpose and commercial perspective. Here, we help each other be the best we can be: a team big enough to impact and small enough to care.
IOP Publishing is a society-owned scientific publisher, providing impact, recognition and value for the scientific community. As the publishing arm of the Institute of Physics, 100% of our profit goes towards public and scientific good.Working Hours :All details will be confirmed at interview.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Non judgemental....Read more...
The successful candidate will work as part of a team withing a busy nursery setting.
Working With Children/Key Children
Planning Activities
Carry Out Daily Observations
Training:The successful candidate will start a Early Years Educator Level 3 qualification with Eden Training whilst working at the setting.
Hybrid Delivery model will be confirmed
Onsite Training with no travelling
Training Outcome:Potential for employment within the industry or seek further education once qualified. Must have: 1. Empathy - this is required to be able to meet the needs of individual children in our care 2. Friendly personality 3. Fantastic interpersonal skills and good team spirit 4. Good communication skills 5. An enhanced DBS 6. Punctual & honest Essential 1. Ability to build strong relationship which essential for learning and development 2. Ability to create a stable, safe and stimulating environment for children to learn and develop 3. Ability to work with colleagues of different backgrounds 4. Reliable, responsible with a caring and friendly personality 5. Ability to communicate and listen to children 6. Ability to understand child behaviour and care 7. Ability to be efficient, expressive and creative 8. Ability to handle emergency situations calmly 9. Having vivid imagination and being creative with the environment as we understand that the environment is the third teacher for a nursery setting 10. Ability to be organised and practical 11. Ability to practise inclusiveness at all levels 12. Ability to plan activities 13. Enthusiastic and committed 14. To be flexible and adaptable in work 15. Computer Literate Why should you work with Bluebirds Day nursery? 1. Bluebirds has a Strong Company Culture because of it’s a positive, inclusive, and collaborative setting. This allows us to attract talent by creating a supportive environment where employees feel valued and motivated. 2. Growth Opportunities: Bluebirds offer opportunities for career development, training, and advancement makes a company appealing. This shows a commitment to employee growth and long-term success. 3. Work-Life Balance: Companies that prioritize work-life balance and offer flexible working arrangements especially with staff with young families e,g working hours to suit your family needs, Term-time only, Permanent short shift e.g AM or PM shifts or permanent all year-round full week. 4. Innovative Environment: Bluebirds that embraces innovation and encourages creative and critical thinking is attractive to individuals. Every idea given is considered as long as it is in line with both safeguarding and the welfare of children and colleagues. 5. Compensation and Benefits: We offer 28 days holiday (pro rata ) in a year inclusive of 8 bank holidays and a week off during Christmas. Team building includes all staff Christmas meal. 6. Diverse and Inclusive Workplace: Our staff reflects our community. We are committed to diversity, equity, and inclusion (DEI). This assisted us in attracting a broad range of talent, making our nursery a desirable place to work for individuals from all backgrounds. 7. Purpose-Driven Mission: It is our mission to produce children that are school ready, ardent, confident and independent learner and this is mission is infused into all out staff. This makes our nursery attractive to those who want to feel that their work makes a difference in the world. 8. Leadership and Management: Good leadership that communicates a clear vision, provides support, and values employee input. 9. Stable and Growing Business: With good, reference checks, good probation outcome, excellent interpersonal skills and excellent work ethics, your job is secured as long as you want it. Employer Description:Bluebirds is a company that is reliable to build your career. Bluebirds is committed to
safeguarding of both children and our staff and takes all necessary steps to keep this
up.Working Hours :Monday to Friday, shifts to be agreed with the employer.
30 hours per weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
