Parts Sales Advisor vacancy:
- Salary: Up to £32,000 per annum
- Potential bonus opportunity
- 44 Hours - Monday to Friday with alternate Saturday mornings
- Employee Assistance Programme
- Pension
- 20 days holiday (increase with service)
- Permanent Role
I have a fantastic opportunity for an experienced Parts Sales Advisor to join a leading Aftermarket Parts team based in the Tamworth area.
Parts Sales Advisor roles and responsibilities:
- Organise current stock and keep stock levels replenished.
- Flexibility to take on ad hoc duties to support the business including work in the warehouse.
- Maintain Customer relationships with customer service excellence to promote future transactions.
- Follow company policies and procedures when processing transactions.
- Ensure all deliveries are achieved in a timely manner.
- Aim to achieve best possible price when purchasing from our suppliers.
- Answer incoming calls with a motivation to secure sales.
- Work with the Branch manager and Team to drive sales and achieve set KPIS/SLAs
- Efficiently process transfers to meet company / client expectations.
- Continue to build customer base to expand sales opportunities.
Skills and experience required as a Parts Sales Advisor:
- Excellent Customer Service skills
- Previous Truck and Trailer parts experience is essential.
- Confident in all forms of communication (Telephone / Written)
- IT Literate.
- Work well in a team, and self-motivated to drive personal performance.
If you want to hear more about the Parts Sales Advisor role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.
Parts Sales Advisor £32,000 Parts Sales Tamworth
Parts Advisor / Parts Supervisor /Parts Manager / Parts Jobs / parts sales / TPS
....Read more...
Parts Advisor Chesterfield
£26,000 - £27,000 basic + Bonus / Commission Structure (OTE £30,000+) + Supportive Employer + Stability + Good Working Environment + Package + Immediate Start
Are you a parts advisor looking to work for a market leader while earning well with a bonus and commission scheme? If so, this is a great opportunity to join a true OEM world leader!
Work for a company who are leaders within their industry and who can offer you job security. They provide their employees with industry leading training aimed at improving and furthering their skillset. A great opportunity for a parts advisor looking for a job for life.
This market leading firm manufactures heavy mechanical equipment and machinery used in the construction industry worldwide. As this company has been established for a long time they have great relationships with clients and a reputation that speaks for itself. As a parts advisor you will benefit from unparalleled job security whilst being able to boost your earnings through commission and bonuses.
Your Role As A Parts Advisor:
* Parts Advisor - Workshop / Office based role * Be the first point of contact for customers and engineers * Sell and up-sell on parts orders and enquiry * Provide expert advice to customers * Provide quotes upon enquiries The Successful Parts Advisor Will Have:
* A background from a sales / customer service role * A strong technical attitude and ability to learn * Proactive mindset * Live commutable to Chesterfield
Please apply or contact Sam Eastgate for immediate consideration
Keywords: parts advisor, customer service advisor, engineering, technical, Chesterfield, Sheffield, Dronfield, mansfield
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted.....Read more...
Parts Advisor Paying £28-32k depending on experience. Shifts patterns. 31 holidays including BH. Pemnanet psoition. Join a leading, award-winning Automotive company known for its commitment to quality and customer satisfaction. This is an exciting opportunity to be part of a dedicated team, helping to deliver exceptional service and solutions to meet our clients’ needs.Key duties of the Parts Advisor:
First point of contact for customers via phone, email, and in person, delivering a professional and friendly service
Identify, locate, and source required parts efficiently
Process customer payments accurately and in line with company procedures
Liaise with internal departments, such as the shop floor, to coordinate parts availability and service delivery
Maintain and update the in-house system with accurate and timely information
Ensure all relevant documentation and records are completed and updated in compliance with company policies
The Parts Advisor role is based in the Slough area. You would be best suited to the Parts Advisor role, if you have worked a technical or office based Automotive role. If you are committed to achieving goals and developing your career, this role is for you! What's in it for you as the Parts Advisor :
Overtime Opportunities
23 Days holiday + BH + a day off for your birthday
Branded uniform allowance
Auto-enrolment pension
Reward and recognition programme
Annual company award ceremony
Permanent position
Career growth and development
If you have any questions or are interested in the Parts Advisor role please contact Maisie at E3 recruitment.....Read more...
Parts Advisor – Car Parts / Motor Factor
We are seeking an experienced Parts Advisor / Car Parts Sales Advisor to join a leading automotive aftermarket business specialising in the supply of car parts, vehicle accessories, and motor factor products to both trade and retail customers.
This is a great opportunity for someone with a background in automotive parts sales, motor factors, or vehicle components who enjoys working in a fast-paced, environment.
You'll be part of a friendly, supportive team with a strong reputation in the industry.
Location: Peterborough, Werrington, Whittlesey, Gunthorpe, Yaxley, Crowland, Thorney, Deeping St James, Northborough
Salary – £29,000 basic + Bonus + Pension + Benefits + 28 days hols inc BH
Key Responsibilities:
Handle inbound sales calls from trade and retail customers
Identify, advise, and sell the correct car parts, automotive accessories, and components
Accurately process parts orders using internal systems (MAM Autocat experience is a bonus)
Provide excellent customer service and manage product queries and returns
Support the team with dispatch coordination and general warehouse/admin tasks
Candidate Requirements:
Ideally experience in car parts sales, automotive customer service, or motor factor sales
Strong interest in vehicles and good knowledge of car parts
Excellent telephone manner and strong communication skills
Comfortable using Microsoft Office (Word, Excel, Outlook)
Experience using MAM Software, MAM Autocat, or similar cataloguing systems is desirable
Ability to manage multiple tasks and work as part of a team
Apply in Confidence:
To apply for this Parts Advisor / Car Parts Sales Person role please forward your CV to Robert Cox at Glen Callum Associates Ltd on or 07398 204832
Job Ref: 4275RC Parts Advisor / Car Parts Salesperson....Read more...
Parts Advisor Milton Keynes£30,000 - £38,000 + Hybrid working + Progression + Become a technical specialist + Training + Package + Immediate startAre you looking for a growing manufacturing company and is in need of a Parts Advisor to help with the technical side of the business. Work for a company with commitment to consistent training and development that empowers you to advance your career. Ideal for ambitious individuals seeking progression opportunities, including building a team under you.As a Parts Advisor you'll deal with anyone from customers to engineers. Engage with customers to understand their technical needs and provide tailored technical solutions that align with their requirements. If you're ready to take the next step in your career and make a difference to the company's growth plans, apply now.Your Role As A Parts Advisor Will Include:* First point of contact for customers - providing quotes and technical support * Stock levels - in house and for engineers * Involved with scheduling for engineers too * A lot of technical advice and knowledgeAs A Parts Advisor You Will Have:* Knowledge of Parts is ideal* Customer service experience is needed* Self starter personality and motivated* Live commutable to Milton Keynes areaIf interested, please apply and call Georgia on 07458163040 for immediate consideration.Keywords: parts specialist, parts advisor, technical parts, technical sales, buckingham, brackley, milton keynes, oxford
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Please visit our website at futureengineer.co.uk to view other positions we are currently handling. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.....Read more...
Parts Advisor - Commercial Vehicle
Are you an experienced Parts Advisor with Commercial Vehicle experience looking to enhance your career with a well-established company? Do you have a passion for commercial vehicle parts and accessories and a drive to deliver excellent customer service? If so, we have the perfect opportunity for you!
We are currently seeking a Commercial Vehicle Parts Advisor with at least 2 years’ experience to join our team at a leading business specialising in the sale of a comprehensive range of commercial vehicle parts and accessories. The company offers a vibrant working environment with a dynamic culture that values innovation, customer service, and employee engagement. As part of the team, you’ll have the chance to make a real impact while benefiting from the company’s Employee Ownership Trust, allowing you to own shares in the business!
Location: Easily commutable from Retford, Doncaster, Bawtry, Gainsborough, Worksop, Rotherham, Tuxford, Rampton, Lincoln, Newark on Trent, Chesterfield, Clowne.
Salary: OTE: £47K (basic up to £40K DOE) + Pension scheme + 20 days holiday (28 days total including Bank Holidays) + Employee Ownership Trust + Free onsite parking.
The Role:
As a Commercial Vehicle Parts Advisor, you will be the key point of contact for customers seeking expert advice on commercial vehicle parts. You will help process orders, manage customer relationships, and contribute to the growth of customer accounts.
Key Responsibilities:
Assist customers with commercial vehicle parts enquiries, offering expert advice and solutions.
Utilise your experience as a Parts Advisor to meet customer needs effectively and professionally.
Make outbound calls to update customers on order statuses and ensure complete satisfaction.
Develop and grow customer accounts through excellent relationship management.
Process customer orders accurately and in a timely manner.
Maintain up-to-date records of customer information and order details in the company’s systems.
Skills and Experience:
Minimum 2 years’ experience as a Parts Advisor, ideally within the commercial vehicle sector.
Strong knowledge of commercial vehicle parts and accessories.
Excellent customer service skills with the ability to communicate effectively.
Comfortable making outbound calls to provide updates and resolve queries.
Experience in building and managing customer accounts.
Proficient in using computer systems for order processing and customer data management.
Strong organisational skills with a keen eye for detail.
How to Apply:
If you’re ready to take the next step in your career, we’d love to hear from you! To apply for this role, please send your CV to Robert Cox at or call Rob directly on 07398 204832 for a chat.
Glen Callum Associates Ltd – Automotive Aftermarket Recruitment Specialists
JOB REF: 4214RC Parts Advisor – Commercial Vehicle....Read more...
Parts Advisor - Commercial Vehicle
Are you an experienced Parts Advisor with Commercial Vehicle experience looking to enhance your career with a well-established company? Do you have a passion for commercial vehicle parts and accessories and a drive to deliver excellent customer service? If so, we have the perfect opportunity for you!
We are currently seeking a Commercial Vehicle Parts Advisor with at least 2 years’ experience to join our team at a leading business specialising in the sale of a comprehensive range of commercial vehicle parts and accessories. The company offers a vibrant working environment with a dynamic culture that values innovation, customer service, and employee engagement. As part of the team, you’ll have the chance to make a real impact while benefiting from the company’s Employee Ownership Trust, allowing you to own shares in the business!
Location: Easily commutable from Retford, Doncaster, Bawtry, Gainsborough, Worksop, Rotherham, Tuxford, Rampton, Lincoln, Newark on Trent, Chesterfield, Clowne.
Salary: OTE: £47K (basic up to £40K DOE) + Pension scheme + 20 days holiday (28 days total including Bank Holidays) + Employee Ownership Trust + Free onsite parking.
The Role:
As a Commercial Vehicle Parts Advisor, you will be the key point of contact for customers seeking expert advice on commercial vehicle parts. You will help process orders, manage customer relationships, and contribute to the growth of customer accounts.
Key Responsibilities:
Assist customers with commercial vehicle parts enquiries, offering expert advice and solutions.
Utilise your experience as a Parts Advisor to meet customer needs effectively and professionally.
Make outbound calls to update customers on order statuses and ensure complete satisfaction.
Develop and grow customer accounts through excellent relationship management.
Process customer orders accurately and in a timely manner.
Maintain up-to-date records of customer information and order details in the company’s systems.
Skills and Experience:
Minimum 2 years’ experience as a Parts Advisor, ideally within the commercial vehicle sector.
Strong knowledge of commercial vehicle parts and accessories.
Excellent customer service skills with the ability to communicate effectively.
Comfortable making outbound calls to provide updates and resolve queries.
Experience in building and managing customer accounts.
Proficient in using computer systems for order processing and customer data management.
Strong organisational skills with a keen eye for detail.
How to Apply:
If you’re ready to take the next step in your career, we’d love to hear from you! To apply for this role, please send your CV to Robert Cox at or call Rob directly on 07398 204832 for a chat.
Glen Callum Associates Ltd – Automotive Aftermarket Recruitment Specialists
JOB REF: 4214RC Parts Advisor – Commercial Vehicle....Read more...
Parts Advisor - Commercial Vehicle
Are you an experienced Parts Advisor with Commercial Vehicle experience looking to enhance your career with a well-established company? Do you have a passion for commercial vehicle parts and accessories and a drive to deliver excellent customer service? If so, we have the perfect opportunity for you!
We are currently seeking a Commercial Vehicle Parts Advisor with at least 2 years’ experience to join our team at a leading business specialising in the sale of a comprehensive range of commercial vehicle parts and accessories. The company offers a vibrant working environment with a dynamic culture that values innovation, customer service, and employee engagement. As part of the team, you’ll have the chance to make a real impact while benefiting from the company’s Employee Ownership Trust, allowing you to own shares in the business!
Location: Easily commutable from Retford, Doncaster, Bawtry, Gainsborough, Worksop, Rotherham, Tuxford, Rampton, Lincoln, Newark on Trent, Chesterfield, Clowne.
Salary: OTE: £47K (basic up to £40K DOE) + Pension scheme + 20 days holiday (28 days total including Bank Holidays) + Employee Ownership Trust + Free onsite parking.
The Role:
As a Commercial Vehicle Parts Advisor, you will be the key point of contact for customers seeking expert advice on commercial vehicle parts. You will help process orders, manage customer relationships, and contribute to the growth of customer accounts.
Key Responsibilities:
Assist customers with commercial vehicle parts enquiries, offering expert advice and solutions.
Utilise your experience as a Parts Advisor to meet customer needs effectively and professionally.
Make outbound calls to update customers on order statuses and ensure complete satisfaction.
Develop and grow customer accounts through excellent relationship management.
Process customer orders accurately and in a timely manner.
Maintain up-to-date records of customer information and order details in the company’s systems.
Skills and Experience:
Minimum 2 years’ experience as a Parts Advisor, ideally within the commercial vehicle sector.
Strong knowledge of commercial vehicle parts and accessories.
Excellent customer service skills with the ability to communicate effectively.
Comfortable making outbound calls to provide updates and resolve queries.
Experience in building and managing customer accounts.
Proficient in using computer systems for order processing and customer data management.
Strong organisational skills with a keen eye for detail.
How to Apply:
If you’re ready to take the next step in your career, we’d love to hear from you! To apply for this role, please send your CV to Robert Cox at or call Rob directly on 07398 204832 for a chat.
Glen Callum Associates Ltd – Automotive Aftermarket Recruitment Specialists
JOB REF: 4214RC Parts Advisor – Commercial Vehicle....Read more...
Parts Advisor
As a Car Parts Sales Advisor / Parts Advisor, you will play a key role in advising and assisting customers with their automotive parts needs, from car spares to accessories. With your knowledge of the automotive aftermarket industry, you will help ensure our customers receive the best advise on Car Parts and Accessories.
We are a dynamic and growing Motor Factor, specialising in a comprehensive range of car parts, accessories, and other aftermarket automotive products. Due to our strategic expansion, we are looking for a dedicated and passionate Car Parts Sales Advisor / Automotive Parts person to join our friendly and supportive team.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £29K Basic + Bonus + Pension + 28 days annual leave inc BH
Key Responsibilities:
Advise customers on the sale of car parts, accessories, and specialist automotive products.
Process orders through automated systems and ensure accurate dispatch of products.
Maintain and manage stock levels to ensure customer orders are fulfilled in a timely manner.
Assist with any other tasks and areas of the business as required.
Develop and maintain excellent customer service and a strong rapport with customers.
Work closely with the team to achieve sales targets and ensure customer satisfaction.
The Ideal Candidate:
Experience: Solid knowledge and experience in advising and selling car spares, accessories, and specialist car parts.
Technical Mindset: A genuine interest in cars and a good understanding of the automotive aftermarket.
Motor Factor Background: Previous experience in a Motor Factor environment would be a distinct advantage.
Computer Literate: Proficiency in email, Word, Excel; experience with MAM software / MAM Autocat is advantageous but not essential.
Customer Service Skills: Exceptional telephone manner and excellent communication skills.
Team Player: Willingness to support and collaborate with colleagues in other areas of the business when necessary.
How to Apply:
To apply for this fantastic Parts Advisor role, please forward your CV to Robert Cox at Glen Callum Associates Ltd at or call 07398 204832 for more information.
Job Ref: 4240RC....Read more...
Parts Advisor
As a Car Parts Sales Advisor / Parts Advisor, you will play a key role in advising and assisting customers with their automotive parts needs, from car spares to accessories. With your knowledge of the automotive aftermarket industry, you will help ensure our customers receive the best advise on Car Parts and Accessories.
We are a dynamic and growing Motor Factor, specialising in a comprehensive range of car parts, accessories, and other aftermarket automotive products. Due to our strategic expansion, we are looking for a dedicated and passionate Car Parts Sales Advisor / Automotive Parts person to join our friendly and supportive team.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £29K Basic + Bonus + Pension + 28 days annual leave inc BH
Key Responsibilities:
Advise customers on the sale of car parts, accessories, and specialist automotive products.
Process orders through automated systems and ensure accurate dispatch of products.
Maintain and manage stock levels to ensure customer orders are fulfilled in a timely manner.
Assist with any other tasks and areas of the business as required.
Develop and maintain excellent customer service and a strong rapport with customers.
Work closely with the team to achieve sales targets and ensure customer satisfaction.
The Ideal Candidate:
Experience: Solid knowledge and experience in advising and selling car spares, accessories, and specialist car parts.
Technical Mindset: A genuine interest in cars and a good understanding of the automotive aftermarket.
Motor Factor Background: Previous experience in a Motor Factor environment would be a distinct advantage.
Computer Literate: Proficiency in email, Word, Excel; experience with MAM software / MAM Autocat is advantageous but not essential.
Customer Service Skills: Exceptional telephone manner and excellent communication skills.
Team Player: Willingness to support and collaborate with colleagues in other areas of the business when necessary.
How to Apply:
To apply for this fantastic Parts Advisor role, please forward your CV to Robert Cox at Glen Callum Associates Ltd at or call 07398 204832 for more information.
Job Ref: 4240RC....Read more...
Handling, receiving stock, payments, procedures, identifying, sourcing and ordering parts.
Monitoring and solving customer problems/enquiries and processing customers’ orders.
The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme – ECAT.
A Parts Advisor Apprentice will support the dealership, improve sales and provide excellent customer service
Training:Visited within the workplace every 28 days by a skills coach
Train at the state-of-the-art MAN Training Academy in Manchester, every 6-8 weeks.Training Outcome:Full-time Service Advisor.
Mentor. Employer Description:We’re proud of the vibrant culture we’ve created here at Steadplan. You’ll find a close-knit family feel, a modern and inspiring working environment, purpose-built facilities and access to state-of-the-art tools and technology. We also offer a range of impressive perks and benefitsWorking Hours :Monday to Friday (maybe occasional weekend shifts).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Creative,Patience....Read more...
Safe storage of partsHandling storing receiving stock, payments, procedures, identifying, sourcing and ordering parts
Monitoring and solving customer problems/enquiries and processing customer’s orders
The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme – ECAT
A Parts Advisor Apprentice will support the dealership, improve sales and provide excellent customer service
Training:
We use a blended learning approach
Face to face with a Skillnet Skills Coach
Mentor in the workplace
Visits throughout the apprenticeship to the MAN Training Academy
Training Outcome:
Mentor
Team Leader
Employer Description:Fishlake Commercial is a family-owned business that was established in 1984 and has grown steadily over the years
A real commitment to our customers ensures you will receive top quality service 7 days a week, we make excellent customer service and maximum vehicle uptime out top priority.
We are a multi franchise dealer providing a wide range of services some of them include...
Out of hours servicing at a flat rate While you wait servicing and repairs Zero lead time for most of our workshop bookings Diagnostic and repair of Air Conditioning Systems including bus & coach Laser wheel alignment Warranty & R&M repairsWorking Hours :Monday to Friday (weekends may be required) this will be conformed at Interview stage.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Patience....Read more...
Safe storage of parts
Handling storing receiving stock, payments, procedures, identifying, sourcing and ordering parts
Monitoring and solving customer problems/enquiries and processing customer’s orders
The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme using IVECO Systems
A Parts Advisor Apprentice will support the dealership, improve sales and provide excellent customer service
Training:
We use a blended learning approach
Face to face with a Skillnet Skills Coach
Mentor in the workplace
Visits throughout the apprenticeship to the IVECO Training Academy
Training Outcome:
Mentor
Team Leader
Employer Description:Here at Guest Trucks, we value all our colleagues across the Group and their contribution to our success.
We aim to create a positive experience for both our customers and our colleagues when interacting with Guest Motor Group.
Since 1915 all of our colleagues have played an important role in achieving our mission, and as we continue to progress as a Group the opportunities to develop your career and be a part of our success continue to grow too.
We want our employees to gain satisfaction from their work, embracing their responsibilities with passion and dedication, while also prioritising their own principles when it comes to building relationships with both our customers and colleagues. In exchange, we provide a supportive environment that helps growth, recognises and rewards your outstanding work, and offers a range of benefits.Working Hours :Monday to Friday (weekends may be required) this will be conformed at Interview stage.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Patience....Read more...
Would you consider yourself a motivated, enthusiastic person with a keen eye for detail who will go the extra mile to get the job done? Are you looking for an opportunity to join an outstanding and prestigious organisation?
Are you looking for an opportunity that provides both challenges and rewards? Then look no further.
Due to continued expansion, we are currently seeking to recruit an Apprentice Parts/Service Advisor based from our Longridge Depot.
We are a small close-knit team that supports each other like a family. You will enjoy working closely alongside your experienced colleagues to deliver and maintain the highest levels of customer satisfaction that the industry has to offer.
Our rewards often come in the form of the satisfaction that doing the job well brings.
We are looking for a well-motivated individual with a desire to exceed our customers' expectations in every way to work as part of an experienced and dedicated team.
About The Role:
As an Apprentice Parts/Service Advisor, your day-to-day role will include:
Undertake a two-year apprenticeship in business admin, you will at the end of the apprenticeship be awarded a level 3 qualification in business admin
Assisting with customer enquiries over the counter and on the phone
Working with colleagues in the parts, service and sales departments
Managing stock
Ordering parts via JCB's online catalogue
Liaising with our engineers who support our customers all over the country
Detailed training will be given by your colleagues and our specialised training team, who have recently developed a bespoke training programme for our parts staff. This includes familiarisation sessions with the wide range of plant machinery that we provide and support, as well as some technical instruction to improve your understanding of how this equipment works.
This Apprentice Parts/service Advisor position is a great opportunity for someone who is able to work independently. Once you have gained an understanding of our processes and procedures, you will be supported in developing this aspect of our parts business further, working closely with management to achieve the best standards of service in the industry.Training:
Level 3 BTEC Diploma in Business Administration
Functional skills - English, maths (if not already achieved)
Training Outcome:At the end of the apprenticeship, a permanent position will be offered.
The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers. You can go on to specialise in a particular field and into management. You will find people who started in administration working in all professional areas and at all levels. If you are good at IT and enjoy working with others, then a Business Apprenticeship could give your career a great start.Employer Description:In 1890, Gunn JCB was established by the Gunn brothers. In 1958, we were proud to become one of the first JCB dealers and we are now one of the largest and most successful JCB dealers in the world. The customer is at the heart of what we do and we pride ourselves on our high level of customer service, individual attention, care and quality products that we offer to our customers.Working Hours :Monday - Friday - 08:00 - 16:30Skills: Communication skills,Initiative,Flexible, customer-focused,Good interpersonal skills,Highly self-motivated,'Can-do' attitude,Strives for excellence....Read more...
Service Advisor Main Dealership Location: Yeovil
Salary: £31,000 per year basic + OTE £36,500+
Additional Bonus: £25 per service plan sold
Uncapped bonus potential
Job Type: Full-time, Permanent
Schedule: Monday to Friday, 8:00am6:00pm | 1 in 3 Saturdays required
About the Role Were looking for an experienced Service Advisor to join a busy, award-winning main dealer aftersales team. If you have a passion for delivering top-level customer service in the motor trade and thrive in a fast-paced environment, we want to hear from you.
Key Responsibilities
- Greet customers and manage their service and repair bookings
- Communicate vehicle progress updates clearly and professionally
- Explain vehicle faults and recommended repairs in a confident, easy-to-understand way
- Upsell service plans and repairs where appropriate
- Handle customer concerns to achieve positive outcomes
- Ensure a seamless, premium experience throughout the customer journey
Required Experience
- Minimum 2 years experience as a Service Advisor in a main dealership
- Strong customer service and communication skills
- Ability to work under pressure and manage multiple tasks
- Full UK Driving Licence (required)
- Right to work in the UK (required)
Benefits
- Health Cash Plan GP access, dental/optical cashback, mental health support
- Car Lease Scheme new car from £209/month
- Employee Discounts on vehicle purchase, MOT, servicing, parts and accessories
- Pension Scheme with company contributions
- Life Assurance
- 30 Days Annual Leave including bank holidays
- Cycle to Work Scheme
- Flu Vaccinations (Paid)
- Refer-a-Friend Bonus up to £2,000
- Local Discounts gyms, restaurants, and retail
- Regular Social Events team-building, nights out, etc.
- Ongoing training and clear career progression opportunities
Why Join Us? Youll be part of a respected, customer-focused dealership group with a strong reputation in the motor trade. We invest in our people and offer clear development pathways through manufacturer training and in-house support.
Apply Today If youre a confident, motivated, and experienced Service Advisor ready to progress your career, apply now to join our growing team.....Read more...
The role of a Customer Experience Specialist Service Advisor Apprentice expert:
Understanding your customers and the business
Developing knowledge of relevant regulations and legislation
Using appropriate resources and technology to meet the needs of customers
Keeping up to date with the most recent product information
Resolving challenges
Understanding the extended customer journey
Understanding how to apply different skills and behaviours in various different situations
Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture
Apply knowledge and skills to find solutions to complex challenges
Analyse service levels and develop options for improvement
Training:Working towards a level 3 apprenticeship as a Customer Experience Specialist Service Advisor Apprentice you will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations.
Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Customer Support Executive
Front of House - Brand Representative
Customer Service expert leading to after sales, service advisor or parts advisor
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :To be confirmed by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
The role of a Retail (Parts) Advisor Apprentice:
Building and maintaining relationships with internal and external customers both in person and over the phone
Developing relationships with other departments
Preparing orders
Meeting deadlines
Stock control/management
Processing warranty claims and payment
Identifying parts
Business development/planning
Marketing and visual merchandising
Forecasting and budgeting
Managing logistics, including organising and arranging deliveries
Training:You will learn the key principles, practices and skills that underpin the role. You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations.
Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Parts process specialist
Parts supervisor
Parts manager
After-sales manager
May lead to a sales executive
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :To be confirmed by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
The role of a Retail (Parts) Advisor Apprentice:
Building and maintaining relationships with internal and external customers both in person and over the phone
Developing relationships with other departments
Preparing orders
Meeting deadlines
Stock control/management
Processing warranty claims and payment
Identifying parts
Business development/planning
Marketing and visual merchandising
Forecasting and budgeting
Managing logistics including organising and arranging deliveries
Training:
You will learn the key principles, practices and skills that underpin the role
You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations
Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme
Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz.
Examples of some career paths our graduates have taken are:
Parts process specialist
Parts supervisor
Parts manager
After sales manager
May lead to sales executive
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :To be confirmed by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Telesales Person – Car Parts
We are a dynamic and growing Motor Factor specialising in a wide range of car parts, accessories, and automotive products. Due to expansion, we are looking for a dedicated Internal Car Parts Sales Advisor / Telesales Professional to join our friendly and supportive team. This is a telephone-based, non-customer-facing role where you’ll assist customers over the phone with their automotive parts needs, providing expert advice and ensuring timely order fulfilment.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £29K Basic + Bonus + Pension + 28 Days Annual Leave (Inc. BH)
Key Responsibilities:
Advise customers over the phone on the sale of car parts, accessories, and specialist automotive products.
Process orders through automated systems and ensure accurate dispatch.
Manage stock levels to ensure orders are fulfilled efficiently.
Work closely with the team to achieve sales targets and maintain excellent customer service.
Provide support across other areas of the business as needed.
Ideal Candidate:
Experience: Solid knowledge of car parts and accessories.
Motor Factor Background: Experience in a Motor Factor environment is a distinct advantage.
Computer Literate: Proficiency in email, Word, Excel; experience with MAM software is advantageous.
Customer Service: Exceptional telephone manner and strong communication skills.
Team Player: Able to collaborate and support colleagues as required.
How to Apply:
To apply for this exciting role, please send your CV to Robert Cox at Glen Callum Associates Ltd at or call 07398 204832 for more information.
Job Ref: 4241RC....Read more...
Telesales Person – Car Parts
We are a dynamic and growing Motor Factor specialising in a wide range of car parts, accessories, and automotive products. Due to expansion, we are looking for a dedicated Internal Car Parts Sales Advisor / Telesales Professional to join our friendly and supportive team. This is a telephone-based, non-customer-facing role where you’ll assist customers over the phone with their automotive parts needs, providing expert advice and ensuring timely order fulfilment.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £29K Basic + Bonus + Pension + 28 Days Annual Leave (Inc. BH)
Key Responsibilities:
Advise customers over the phone on the sale of car parts, accessories, and specialist automotive products.
Process orders through automated systems and ensure accurate dispatch.
Manage stock levels to ensure orders are fulfilled efficiently.
Work closely with the team to achieve sales targets and maintain excellent customer service.
Provide support across other areas of the business as needed.
Ideal Candidate:
Experience: Solid knowledge of car parts and accessories.
Motor Factor Background: Experience in a Motor Factor environment is a distinct advantage.
Computer Literate: Proficiency in email, Word, Excel; experience with MAM software is advantageous.
Customer Service: Exceptional telephone manner and strong communication skills.
Team Player: Able to collaborate and support colleagues as required.
How to Apply:
To apply for this exciting role, please send your CV to Robert Cox at Glen Callum Associates Ltd at or call 07398 204832 for more information.
Job Ref: 4241RC....Read more...
The Hyundai Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.
Duties will include: Working with customers to meet their requirements and giving advice on additional parts and services Matching orders against stock items and sourcing parts, while offering competitive prices Working as a team and independently to reach set goals and KPIs Delivering fantastic customer service while remaining efficient and focused on your tasks Incoming and outgoing call handling, face-to-face transactions, and IT-based communications Managing goods in and out Working with suppliers, placing orders or returns and processing paperwork accurately Working to a high level of customer service at all times and remain courteous and police to customers Training:Candidates will work towards achieving Level 2 Customer Service Practitioner apprenticeship stanard. They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications. https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1 Level 2 Customer Service Practitioner apprenticeship standard, Standard Training will include: Nationally recognised qualifications IMI level 2 Certificate in Customer Service for the Automotive Industry ATA Accreditation Customer Service Advisor Bespoke Hyundai certified training Regular in dealer review and assessment visits Functional skills if needed Training Outcome:Possible permanent position for the right candidate on the completion of the apprenticeship. On completion of the apprenticeship the average salary of a parts and service advisor is anywhere between 22k-28k. Employer Description:At Brayleys, we pride ourselves on offering exceptional service across every aspect of the automotive journey.
Founded in 2003, our company has grown from its roots as a family-run business to become a trusted name in the automotive sector, representing 9 leading manufacturers: Nissan, Kia, Mazda, Renault, Dacia, Hyundai, Honda, Suzuki, and Honda Bikes. With 30 locations across the North West, Midlands, and Greater London areas, we are well-positioned to meet the needs of our diverse customer base.Working Hours :Monday – Friday
8am – 5pm with a 30 min lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
We are looking for a driven individual to join our Customer Service team to assist in delivering an outstanding customer experience as first point of contact. As a customer service parts advisor, you will deliver exceptional customer service, maximise sales opportunities and gain excellent product knowledge.
Duties:
Promote good customer relations.
Identify accurately customer requirements.
Locate, issue and document the sale of parts to customers and workshops, inspecting for quality prior to supply.
Maintain and continually improve the quality of service provided to the customer.
Trained - to receive, inspect and check documentation of all incoming parts.
Trained - to adequately package material, which is to be despatched from the parts department.
To carry out any additional duty relative to the parts department as requested.
Training:Training is delivered in the workplace with visits from S&B Automotive Academy's Customer Service Account Manager both face-to-face and over the phone. The Account Manager will also offer support, advice and guidance by monitoring progress through the use of electronic logbook which both employer and the apprentice will have access to 24/7 365 days a year.Training Outcome:Apprenticeships are a unique way to begin a career where you get hands‐on training, technical classroom instruction, and a paycheck all at the same time. There are lots of different ways you can use your skills from this apprenticeship to expand in the future.Employer Description:Our business takes many different forms. From delivering complex remarketing solutions to providing critical logistics services, we really are the backbone of the UK’s automotive supply chain. Together, we’re more than just the sum of our parts. We’re a talented team with diverse experiences, backgrounds and skills. This is what sets us apart. Whether you’re an IT specialist, financial professional, or yard operative, you’ll find a culture that supports you, trusts you and allows you to thrive. At BCA, you’ll have all you need to feel part of a team.Working Hours :Monday to Friday, 08:00 - 16:00.Skills: Attention to detail,Customer care skills,Problem solving skills,Logical,Team working....Read more...
The Kia Combined Service and Parts apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia service and parts advisor.Once qualified, they will be responsible for:
Customer contact and experience
Taking customer bookings and scheduling services and repairs
Communicating the customer's work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claims
Taking orders from customers, both face-to-face and over the phone
Maintaining an ordered stock room and finding parts from stock
Raising invoices
Advise on accessories and modifications
Warranty claims and returns
Training:As part of the apprenticeship training, apprentices will complete 8 blocks of learning covering the following subjects:
Professional development
Delivering a quality business-focused service
Teamwork
Cultural and environmental awareness
Communication and influencing skills
Delivering customer excellence
Handling customer complaints
Inventory and stock management
Receiving and processing payments
Training Outcome:Upon completion, apprentices will be eligible to apply for supervisor and/or sales senior roles within the dealership. Employer Description:EMG is part of Grainger Motor Group, one of the fastest growing family-owned dealer groups in the UK with 15 locations across the South and East Anglia. Founded by brothers Harry and Neal Grainger, who have over 40 years of experience between them and are committed to deliver an exceptional customer experience through our highly trained competent staff, who care about our customers for life!Working Hours :Monday-Friday full-time (40 hrs per week) and may require the occasional weekend work where required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
The Kia Combined Service and Parts apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia service and parts advisor.Once qualified, they will be responsible for:
Customer contact and experience
Taking customer bookings and scheduling services and repair
Communicating the customer's work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claims
Taking orders from customers, both face-to-face and over the phone
Maintaining an ordered stock room and finding parts from stock
Raising invoices
Advise on accessories and modifications
Warranty claims and returns
Training:As part of the apprenticeship training, apprentices will complete 8 blocks of learning covering the following subjects:
Professional development
Delivering a quality business-focused service
Teamwork
Cultural and environmental awareness
Communication and influencing skills.
Delivering customer excellence
Handling customer complaints
Inventory and stock management
Receiving and processing payments
Training Outcome:Upon completion apprentices will be eligible to apply for supervisor and/or sales senior roles within the dealership. Employer Description:EMG is part of Grainger Motor Group, one of the fastest growing family-owned dealer groups in the UK with 15 locations across the South and East Anglia. Founded by brothers Harry and Neal Grainger, who have over 40 years of experience between them and are committed to deliver an exceptional customer experience through our highly trained competent staff, who care about our customers for life!Working Hours :Monday-Friday, full-time (40 hrs per week) and may require the occasional weekend work where required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
As a Vehicle Service Advisor, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service.
The role of a Service Advisor typically involves:
Assist customers in scheduling service appointments, providing information on available services, and answering inquiries
Greet customers in a professional and courteous manner, ensuring a positive service experience
Liaise between customers and service technicians to convey vehicle concerns, service requirements, and estimated completion times
Learn to interpret vehicle maintenance schedules, service manuals, and repair estimates to provide accurate recommendations to customers
Coordinate with the parts department to ensure timely availability of required components for service appointments
Keep customers informed of service progress, including any additional repairs or maintenance identified during inspections
Handle customer complaints and concerns effectively, striving to achieve satisfactory resolutions
Utilise computerised systems to input service orders, generate invoices, and maintain customer records accurately
Maintain a clean and organised service reception area, ensuring a professional and welcoming atmosphere for customers
Participate in training sessions and workshops to enhance customer service skills, product knowledge, and industry awareness
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
The programme typically lasts for 14-months, and you’ll achieve a nationally recognised qualification
All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Coventry
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-Learning modules
Your development is supported through your Apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’re qualified
Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process
Training Outcome:There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme.Employer Description:At Startin Vauxhall, we offer a full range of new and used car sales, servicing, parts, and aftersales across the West Midlands. As a dealership backed by Vauxhall’s heritage of quality and innovation, we’re large enough to provide competitive deals yet small enough to ensure friendly, efficient service. Our commitment to outstanding customer satisfaction, fair trade-ins, and exceptional service standards is our priority, with glowing customer testimonials reflecting our dedication.Working Hours :Monday - Friday, 8.30am - 5.30pm. However, each of our dealers will have different requirements.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Patience....Read more...
