An exciting new job opportunity has arisen for a committed Clinical Psychologist to work in a specialist nursing home based in the Daventry, Northamptonshire and a private hospital based in the Cambridgeshire area. You will be working for one of UK’s leading health care providers
Our client is one of UK’s leading private providers of mental health services across specialist hospitals, residential settings and community-based homes
**To be considered for this position you must hold a Registration with the HCPC as a Practitioner Psychologist and Charterable status with the British Psychological Society**
As the Clinical Psychologist your key responsibilities include:
Support the provision of psychology services in a specified area, in collaboration with multidisciplinary teams, and under the direction and supervision of a Senior/Principal/Consultant or Lead Psychologist
Participate fully with the multidisciplinary team and ensure that the patient is fully engaged in their care pathway
Support clinical team working, including both direct interventions and the delivery of staff training programmes
Support the clinical team and area of service in developing new initiatives and ways of working
Work with internal and external agencies to enhance treatment pathways for patients
The following skills and experience would be preferred and beneficial for the role:
Experience of working with clients with complex needs that are relevant to the population in the service area
Competency in psychological assessment and formulation skills and an aptitude for learning new assessment methods
Competency with risk assessment, management, and evaluation tools
Clinical therapy skills - Experience using different therapeutic approaches to address a range of clinical issues
An awareness of other modalities and how they may be applied to the current service user population
The successful Clinical Psychologist will receive an excellent salary of £54,040 pro rata. This exciting position is a permanent part time role working through days. In return for your hard work and commitment you will receive the following generous benefits:
The equivalent of 25 days annual leave pro rata (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window
Career development and training to help you achieve your professional goals
Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
Wellbeing support and activities to help you maintain a healthy work-life balance
Access to Blue Light Card, which provides a range of exclusive offers and discounts
Life Assurance, for added peace of mind
Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support
24/7 GP service and second medical opinion, to ensure you are the best you can be
Enhanced Maternity Package, so you can truly enjoy this special time
Pension contribution, to help secure your future
Free/subsidised meals and onsite/local free parking
Reference ID: 7187
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Process Management:
Execute and adjust daily plans for Van and HGV fleets
Co‑ordinate resources to ensure availability and escalate delays
Monitor all collections and deliveries to meet SLA and procedural standards
Manage the movement of assets and consumables, maintaining accurate records. Ensure all vehicles comply with O’Licence and company maintenance requirements, recording and escalating defects
Support transport administration including scheduling paperwork, tachograph analysis and infringement monitoring
Provide accurate data for financial and performance reporting, identifying trends for improvement
Manage cost‑related tasks as required
Build strong relationships with internal teams, service providers and clients to support efficient information flow
Team Leadership and Management:
Support recruitment of drivers and transport support staff, including agency personnel
Ensure completion of pre‑employment checks, assessments and induction training. Conduct regular licence checks to maintain compliance
Lead team meetings and briefings to communicate performance expectations and operational update
Manage attendance, conduct and performance issues in line with policy
Provide coaching and training to support development and performance improvement
Provide cover for the Transport Manager during absence
Legal and Regulatory Compliance:
Monitor compliance with driving hours, Working Time Directive rules and road‑safety legislation
Ensure safe, efficient operations that meet quality standards. Report and investigate accidents, incidents and near misses, completing follow‑up actions and leading investigations or disciplinary processes with HR support
Ensure compliance with regulatory frameworks including Mail Integrity, Health & Safety, Carriage of Dangerous Goods, Data Protection and Information Security. Maintain accurate safety and compliance records
Monitor adherence to transport security policies and support investigations into potential breaches
Change Management:
Support continuous improvement within the transport department, working with the wider management team to identify and implement enhancements
Communicate change clearly to ensure understanding and engagement
Measure and monitor the impact of change, providing feedback and solutions
Act as a proactive problem‑solver, collaborating with other departments to deliver effective and sustainable change
Training:
Transport and Warehouse Operations Supervisor Level 3
The training will take place on the job, with the support of the training provider's workshops, tutorials
In addition, eLearning, internal workshops and coaching
Training Outcome:Transport Supervisor position - Assistant Transport Manager - Transport Manager.Employer Description:We are a delivery management company providing efficient, high-quality and competitively priced services across Business Mail, Parcels, Fulfilment and Doordrop Media in the UK and internationally. Distributing more than 4 billion items annually, we are market leaders in mail services handling over 50% of business mail in UK. Our mail expertise supports our continued growth in parcel delivery and ecommerce markets, combined with our unique advertising portfolio across Doordrop Media.Working Hours :5 days out of 7; flexible attitude to shifts and rotas, including Saturdays and evenings.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience,Good UK geographical knowledge....Read more...
DENTIST REQUIRED IN LEICESTERSelf Employed (Monday, Tuesday, Thursday, Friday & Saturday) Start date: ASAPPay Scale - UDA rate and private split based on experience.We are searching for an enthusiastic, experienced and excellent dentist who can provide a range of services to our patients. The dentist will create rapports with patients, assess their oral health, provide treatment plans. You will provide treatments such as preventative treatment, periodontal treatment, restorative treatment, and handle complex procedures, such as root canal treatments and extractions. You will work closely with other staff members, such as dental nurses, hygienists and therapists, to provide our patients with high quality care. You should also work in a team with dental receptionists and managers, and be able to assist in the management of the practice.To be successful in this post, you should be caring, communicative, and experienced in diagnosing and treating dental ailments. You should also be skilled with the various tools and procedures needed to provide a high standard of dental care and to ensure the oral health of our patients.Dentist Requirements:BDS or equivalentGDC NumberPerformer NumberIndemnityCPD log and PDPAdditional experience or certifications may be required.Computer skills and experience with dental software and applications.Excellent written and verbal communication skills, the ability to keep detailed records.Comprehensive knowledge of dental procedures, tools, and diagnostics.Good management skills.About Us:Committed to delivering exceptional dentistry, we pride ourselves on our dedication to providing inspirational care in a supportive and nurturing environment. Our highly trained team works collaboratively to ensure the best possible outcomes for our patients, making us a cornerstone of dental excellence in our communities.Key Benefits:- Competitive UDA value/private income potential with rapid growth opportunities- Bonuses for achieving targets- Opportunity to collaborate with our friendly, professional world-class team- Annual training provided to all staff- Ongoing support for personal and professional development- Career advancement opportunities within our rapidly growing organizationBenefits:- Discount on Indemnity- Excellent team support from highly skilled professionals- In-house training and growth opportunities- All Core/essential CPD paid for with Dentinal Tubules- Excellent career pathways, including the opportunity to become a SMILE partner in practice ownershipEducation & Training:- Free CPD with Dentinal Tubules- Hands-on courses with our award-winning Smile Dental Academy- Free Postgraduate Diploma of your choic- Pg Diploma Restorative and Aesthetic Dentistry- Pg Diploma Orthodontics- Pg Diploma Implant Dentistry- Pg Diploma Endodontics- Pg Diploma Oral Surgery- Pg Diploma Periodontics- Pg Diploma Dental Education, Mentoring and Coaching- Pg Diploma Facial Aesthetics- Pg Diploma Restorative and Aesthetic Dentistry for Dental Therapists* terms and conditions apply- Weekly mentoring through Zoom Case ClinicsFinancial Discounts:- Free Dentistry CPD access- Discounts on Dental Loupes- Discounts on Invisalign lab billsSocial & Team:- Regular socials and team-building activities- Engaging and energetic team environment- Award-winning practices and teamEquipment:- Itreo Scanners- Digital Radiographs- CBCT Scanners- DSLR Cameras- Lasers- Clinician's choice of materialsServices Provided:- Cosmetic Dentistry- Invisalign- Dental Implants- Tooth Whitening- Hygiene Services- White Fillings- Smile Makeovers- Facial Aesthetics- Oral Surgery- Orthodontics- Veneers- Composite Bonding- Specialist Services-On site parking Join Our Award-Winning Team Today!....Read more...
DENTIST REQUIRED IN FELIXSTOWEDentist Mixed NHS and PrivateEmployment Type – Self EmployedTo work Monday, Tuesday, Thursday & FridayStart date: ImmediatePay Scale - UDA rate and private split based on experienceWe are searching for an enthusiastic, experienced and excellent dentist who can provide a range of services to our patients. The dentist will create rapports with patients, assess their oral health, provide treatment plans. You will provide treatments such as preventative treatment, periodontal treatment, restorative treatment, and handle complex procedures, such as root canal treatments and extractions. You will work closely with other staff members, such as dental nurses, hygienists and therapists, to provide our patients with high quality care. You should also work in a team with dental receptionists and managers, and be able to assist in the management of the practice.To be successful in this post, you should be caring, communicative, and experienced in diagnosing and treating dental ailments. You should also be skilled with the various tools and procedures needed to provide a high standard of dental care and to ensure the oral health of our patients.Dentist Requirements:BDS or equivalentGDC NumberPerformer NumberIndemnityCPD log and PDPAdditional experience or certifications may be required.Computer skills and experience with dental software and applications.Excellent written and verbal communication skills, the ability to keep detailed records.Comprehensive knowledge of dental procedures, tools, and diagnostics.Good management skills.About Us:Committed to delivering exceptional dentistry, we pride ourselves on our dedication to providing inspirational care in a supportive and nurturing environment. Our highly trained team works collaboratively to ensure the best possible outcomes for our patients, making us a cornerstone of dental excellence in our communities.Key Benefits:- Competitive UDA value/private income potential with rapid growth opportunities- Bonuses for achieving targets- Opportunity to collaborate with our friendly, professional world-class team- Annual training provided to all staff- Ongoing support for personal and professional development- Career advancement opportunities within our rapidly growing organizationBenefits:- Discount on Indemnity- Excellent team support from highly skilled professionals- In-house training and growth opportunities- All Core/essential CPD paid for with Dentinal Tubules- Excellent career pathways, including the opportunity to become a SMILE partner in practice ownershipEducation & Training:- Free CPD with Dentinal Tubules- Pg Diploma Restorative and Aesthetic Dentistry- Pg Diploma Orthodontics- Pg Diploma Implant Dentistry- Pg Diploma Endodontics- Pg Diploma Oral Surgery- Pg Diploma Periodontics- Pg Diploma Dental Education, Mentoring and Coaching- Pg Diploma Facial Aesthetics- Pg Diploma Restorative and Aesthetic Dentistry for Dental Therapists* terms and conditions apply- Weekly mentoring through Zoom Case ClinicsFinancial Discounts:- Free Dentistry CPD access- Discounts on Dental Loupes- Discounts on Invisalign lab billsSocial & Team:- Regular socials and team-building activities- Engaging and energetic team environment- Award-winning practices and teamEquipment:- Itreo Scanners- Digital Radiographs- CBCT Scanners- DSLR Cameras- Lasers- Clinician's choice of materialsServices Provided:- Cosmetic Dentistry- Invisalign- Dental Implants- Tooth Whitening- Hygiene Services- White Fillings- Smile Makeovers- Facial Aesthetics- Oral Surgery- Orthodontics- Veneers- Composite Bonding- Specialist ServicesBenefits:Company eventsOn-site parkingExperience:Dentist: 1 year (required)Join Our Award-Winning Team Today!....Read more...
Assist in the implementation of the Council’s Asset Management Plan, Asset Review Programme and other policies and projects
Deal with and keep a log of enquiries from members of the public, tenants, interest groups, partners, and councillors
Undertake routine tasks, such as writing to tenants to inform them of planned works
Collect and input data relevant to the team and role
Raise help calls for required works, such as repairs, electrical certificates, etc, and raise orders and process payment of invoices using appropriate systems
Maintain supporting information such as web pages that market available properties and plans, including drawing plans
Assist the Asset Management Team in implementing annual statutory valuations on the land and property portfolio
Assist the Asset Management Team in managing the Council’s Land and Property Investment Portfolio on a day-to-day basis, particularly focusing on the maintenance and compliance of various property and financial records
Assist with updating and keeping up to date the Council’s Asset Register and the inputting and extraction of data from the system
Assist in promoting the Asset Management and wider Corporate Asset and Facilities Management Team
Training:Successful completion of this apprenticeship gives you an accredited Business Administrator Level 3 qualification.
Workplace Learning
Provided with a 1:1 Tutor
Delivery (day release)
Virtual learning
Training Outcome:
This is a permanent role and you will be employed on a career graded role profile
Employer Description:Calderdale Metropolitan Borough Council is the local authority of the Metropolitan Borough of Calderdale in West Yorkshire, England. Calderdale is set in the beautiful South Pennines in West Yorkshire, a vibrant Metropolitan Borough, and an active part of Leeds City Region. With a career move to Calderdale Council, you will find a meaningful way to contribute. You will also make a real difference to others. With over 600 services, we offer a wide variety of roles. So, you can use your skills and experience to help others and make Calderdale a better place for everyone.Working Hours :Monday to Friday 9.00am - 5.00pm. Flexible working hours, including home-working (subject to the needs of the role).
May be required to work evenings or weeks depending on the needs of the service.Skills: Communication skills,IT skills,Initiative....Read more...
To undertake a range of specialist and general administrative support tasks for the Pre-Construction team, supporting the team in all Tender preparations, measuring, taking off, pricing, supply chain negotiations and risk management.
To assist the Estimator in the accurate preparation of the financial element of bids and (where appropriate) to produce estimates on appropriate schemes to the right net cost in a timely manner. To work closely with an experienced Estimator learning the processes, systems and methods that form the basis of good Estimating technique.
Duties & Responsibilities:
To assist in the preparation of selected elements of the complete commercial and pricing element of a tender or cost plan
To undertake a range of clerical and administrative duties within a department to ensure its smooth running
To process documents received from a range of sources in line with department standards and requirements
To identify and undertake initial investigations into any discrepancies regarding information to be processed, possibly involving document control
To collate and extract data from a number of sources in order to produce documents
To file documents and keep filing systems up to date so that information can be readily obtained
To assist in the data input of selected elements of subcontractor quotations into the estimating software
Liaise with specified suppliers to obtain their contractor list and / or quotations
Assist the Estimator in controlling costs, timing and quality in line with specified targets
To assist in producing, a detailed control document at handover to the delivery team
Any other duties consistent with the role of Trainee Estimator as may be required from time to time.Training:
One day a week at College
On the job training
Earn as you learn
Training Outcome:
Estimator
Employer Description:As a family owned company, we have been proudly providing high quality construction services for centuries. Offering experience and specialist knowledge, we combine family values with a passion for innovation. Our approach is based on honesty, trust and the development of long-term sustainable relationships with our colleagues, clients, suppliers and with the communities in which we work. Together we are building for the future.Working Hours :Monday - Friday, 08:15 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Team working....Read more...
Part Time Executive Assistant Practice CoordinatorSalary circa 30-36k FTE dependent on skills and experience12 months FTC – potential for permanent position following successful completion of contractPart Time – 20-25 hours per week – spread over 5 days ideallyKnutsford office basedWhy join us?
Competitive salaryUp to 25 days' holiday plus bank holidaysSupportive and friendly working environmentOpportunity to become a key member of a respected local practiceA varied and rewarding role with genuine responsibilityLong-term career stability within an established and growing business
Opus Accountancy Ltd are an established and highly respected firm of Chartered Accountants providing accountancy, tax compliance and business advisory services to a diverse portfolio of owner-managed businesses, high-net-worth individuals and larger corporate clients.As our practice continues to grow, we're looking for an experienced Executive Assistant & Practice Coordinator to become a key member of our team.This is far more than a traditional Executive Assistant role. You'll be the organisational hub of the practice, providing dedicated support to the Senior Partner whilst helping coordinate the smooth day-to-day running of the business. From managing client communications and statutory deadlines to overseeing onboarding processes and supporting practice administration, you will play a vital role in ensuring everything runs efficiently.If you're proactive, highly organised and enjoy working in a fast-paced professional environment where no two days are the same, we'd love to hear from you.Role overviewWorking closely with the Senior Partner, you'll provide first-class executive and administrative support whilst helping coordinate the day-to-day operations of the practice.Key responsibilities include:
Managing the Senior Partner's diary, scheduling meetings and coordinating appointmentsActing as the first point of contact for clients by telephone and email, handling enquiries professionally and confidentiallyPreparing, formatting and proofreading correspondence, reports and other business documentsCoordinating statutory filing deadlines, including company accounts and tax returns, and chasing outstanding information from clientsManaging engagement letters, client onboarding documentation and Anti-Money Laundering (AML) compliance processesMaintaining accurate client records using the firm's practice management systemOrganising meetings, preparing agendas, taking minutes and following up on actionsSupporting billing administration, handling incoming post and general office administrationAssisting with practice improvement projects and providing wider administrative support as required
Ideal candidateWe are looking for someone who enjoys taking ownership, thrives on organisation and can confidently manage multiple priorities whilst maintaining exceptional attention to detail.
Previous experience as an Executive Assistant, Practice Coordinator, Practice Administrator, Office Manager, Senior Administrator or similar roleExperience within an accountancy practice, legal firm or other professional services environment would be highly advantageousExcellent organisational and time management skills with the ability to prioritise competing deadlinesStrong written and verbal communication skills with a professional and confident telephone mannerA high level of discretion when handling confidential client and financial informationExcellent attention to detail and accuracyStrong Microsoft Office skills, including Outlook, Word and ExcelThe ability to work independently whilst also supporting a collaborative team
If you are an organised, professional and proactive Executive Assistant or Practice Coordinator looking for a varied role where you can make a genuine impact, we'd love to hear from you.Apply today with your updated CV to join our friendly and experienced team in Knutsford. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Branch Manager
Hybrid working with travel across South East Somerset Salary c£35,000 per annum + Benefits
Lead with purpose. Inspire people. Drive change.
Are you an experienced senior leader looking for an opportunity to make a genuine difference?
Our charity partner is seeking an ambitious and commercially minded Branch Manager to lead the South East Somerset Branch. This is a unique leadership role, offering the opportunity to shape the future of a well-established charity dedicated to improving animal welfare across the local community.
Working closely with the Board of Trustees, you will provide strategic leadership across every aspect of the Branch, ensuring it is financially sustainable, operationally effective and well positioned for future growth.
About the Role
This is a varied and rewarding leadership position where you will oversee all Branch operations, including retail, animal welfare services, finance, fundraising, property, governance, compliance and people management.
Leading a team of experienced managers, you will create a positive, high-performing culture, develop new opportunities to grow income and ensure excellent standards of service across all Branch activities.
As the senior operational leader, you will also work in partnership with the Board of Trustees to deliver the Branch's strategic objectives, providing insight, advice and leadership to help shape its future.
About You
We are looking for an experienced leader who can demonstrate success in managing complex operations and developing high-performing teams.
You will be able to evidence experience in:
Senior operational or organisational leadership
Managing budgets and delivering strong financial performance
Leading, motivating and developing managers, staff and volunteers
Driving organisational performance and continuous improvement
Building effective relationships with senior stakeholders, Boards or Trustees
Developing new income opportunities and supporting long-term sustainability
Managing multiple priorities in a dynamic environment
Experience within the charity sector, retail, charity retail or other customer-focused, multi-site organisations would be highly advantageous. However, we are equally interested in hearing from candidates with transferable leadership experience who share the organisations values and are passionate about making a difference.
Why Join Us?
This is far more than a management role; it's an opportunity to lead an organisation that has a lasting impact on the lives of animals and the communities they serve.
You will work alongside dedicated Trustees, passionate colleagues and committed volunteers, helping to shape the future of the Branch while ensuring every decision supports the charitable mission.
If you are an inspiring leader with commercial awareness, strategic vision and a passion for creating positive change, we would love to hear from you.
Join us and help build a stronger future for animal welfare across South East Somerset.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. Your information will always be handled securely and professionally.
To view other great vacancies at C2 Recruitment, please visit our website.
....Read more...
General Administration:
Manage incoming emails, phone calls, and messages professionally
Responsible for organising viewings and tenant liaison
Maintain accurate records and documentation within the CRM or property management system (e.g., Monday.com, Fixflo)
Prepare and file correspondence
Maintain a well-organised electronic filing system and ensure
GDPR compliance
Tenancy progression
Assist with coordinating right-to-rent checks for tenants and occupiers
Ensure that all pre-tenancy documents (EPC, gas safety, EICR, and How to Rent guide) are provided and signed before the move-in date
Arrange key handovers, check-ins, and check-outs with tenants or inventory clerks
Liaise with utility providers, ground rent providers, service charge companies and the council to open and close accounts at the start and end of tenancy. The bill management process on behalf of landlords/tenants will be a key responsibility
Produce tenancy welcome packs and ensure move-in checklists are completed
Property Marketing & Viewings:
Manage viewing schedules and liaise with negotiators to confirm access arrangements
Landlord & Tenant Liaison:
Address tenant queries and maintenance requests in a timely, efficient, and courteous manner
Manage end-of-tenancy correspondence, deposit returns, and deduction negotiations
Maintenance Coordination:
Log maintenance issues and assign to approved contractors
Obtain quotations, issue work orders, and track job completion, instructing where necessary
Follow up on outstanding work and ensure invoices are received and processed
Financial Administration:
Assist in rent collection and monitor arrears
Compliance & reporting:
Ensure compliance with the Tenant Fees Act, Right to Rent, and other relevant legislation
Maintain records of gas safety, EICR, EPC, and other mandatory certifications
Prepare reports for management on tenancy status, renewals, and arrears
Support audit and regulatory checks as required
Team Support:
Support the lettings managers with daily operational needs
Provide cover for colleagues during holidays or absences
Contribute to improving internal systems and workflows
Assist with onboarding new staff members where required
Training:
Business Administrator Level 3
Training Outcome:
Upon successful completion of the apprenticeship, and based on performance, there is potential for further progression within the company
Employer Description:LDM Properties (UK) Limited is a residential lettings and property management company providing a full range of services to landlords and tenants across London. The company specialises in high-end rental properties, offering professional tenant sourcing, tenancy agreements, rent collection, property maintenance coordination, and compliance with all relevant housing regulations.Working Hours :Monday - Friday, 9.00am - 5:30 pm. Half an hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Process supplier invoices and credit notes, in accordance with firm policies and procedures.
Allocate receipts, maintain debtor records and monitor aged receivables.
Assist with credit control activities, including polite and professional follow-up with clients/customers in accordance with internal protocols.
Support the resolution of billing queries, escalating where appropriate. Post bank transactions and maintain accurate cashbook records.
Perform regular bank reconciliations and investigate discrepancies promptly.
Assist with management of petty cash (where applicable), including reconciliations and controls.
Process staff expense claims in line with policy and verify supporting receipts.
Ensure correct VAT treatment (where applicable) and coding to cost centres/matters/projects as required.
Follow internal procedures designed to support compliance with the SRA Accounts Rules and the firm’s COFA framework.
Maintain financial records in accordance with SRA accounts rules, data protection requirements and the firm’s retention policies.
Provide administrative support to the finance team, including filing, scanning, and responding to internal queries.
Undertake other reasonable finance-related tasks consistent with the role and business needs Maintain accurate records within accounting software including Leap and Xero.
Identify process improvements to enhance efficiency and accuracy.
Operate within defined procedures and approval limits.
May recommend payment scheduling and propose corrections to postings/coding; final approvals remain with Finance Manager.
Escalates discrepancies, control failures, suspected fraud indicators, or material errors promptly to the Finance Manager.
Maintain strict confidentiality and discretion when handling client, matter and finance-related information, including any personal data.
Ensure all such information is managed in accordance with UK GDPR requirements, internal policies and information security procedures, including secure storage and controlled access to finance records.
This position is subject to an enhanced DBS check and probationary period.Training:Accounts Level 2 apprenticeship alongside internal training on policies and procedures.Training Outcome:The role includes career progression for the right candidate progressing over time to management level by way of working towards Level 4 AAT qualifications and relevant accreditations.Employer Description:Richard Reed Solicitors is forward thinking, team centred, values driven, award winning and expanding law firm based centrally in Sunderland.
Our motto is ‘Big enough to know, small enough to care’.
We put people at the heart of our firm, with a clear, structured career‐progression framework for every role. You’ll have defined evaluation criteria, regular check-ins to support your Development Plan, and opportunities to grow-whether that means earning industry-recognised accreditations, mastering new technical skills, or honing your leadership and business-development capabilities.
Our firm was established in 1948 and has for a long time been, and continues to be, the go to Solicitors practice for both individuals and businesses seeking legal advice in and around the Sunderland area.
As a Lexcel accredited practice, we pride ourselves on providing outstanding client care and excellent quality legal services whilst offering our employees an enjoyable and supportive working environment.
Our busy and expert team cover: Family Law Wills, Trusts & Probate Dispute Resolution Corporate & Commercial Property (Residential and Commercial) Agricultural Law Employment & HR Notary Public services.Working Hours :35 hours per week. Monday to Friday, 9.00am - 5.00pm, with 1 hour lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative,Non judgemental....Read more...
A normal day would include:
• Managing day to day transactions• Maintaining financial records• Assisting with bookkeeping • Reconciling bank statements, credit card transactions• Posting journals• Raising and posting bank transactions• Support month end tasks • Monitoring a shared finance inbox • Dealing with varying stakeholder across the departments e.g. sales, marketing, pre sales • Being able to handle/direct finance queries• Support the wider finance team • Progress to supporting debtors process• Communicate via email and in person • Ad-hoc requests & tasks as and when suitable’/required
How you will be supportedFull training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role. Along with full support of the wider finance team throughout your formal training and beyond.
What will happen nextNew applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:• More about this vacancy and any others you are suitable for• Any training you need to complete• What the next steps will be
How you could get there If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.Training Outcome:Possible progression within the company and progression onto the next level apprenticeship.Employer Description:We've spent over two decades helping UK businesses compete and grow in a digital world. We're not just an engineering services provider. We're on a mission to become AI-native. And we're bringing our partners with us.
We’ve got the team and the culture to make it a reality.Our people are empowered to learn fast, think differently and adopt an AI-native mindset. We push each other forward and help our partners stay ahead. There's always a higher bar to reach. And because of that, our people stay.UK-headquartered and proudly operating from 9 offices across 4 European countries, our delivery centres combine nearshore advantages with UK time-zone alignment and cultural fit. Our engineers work embedded within your teams, providing superior quality and communication compared to offshore alternatives, with the cost efficiency and scalability you need to compete.Working Hours :Monday to Thursday 9-5.30, Friday 9-5pmSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Problem solver,Confidential,Confident,Accountable,Able to ask questions,Reliable,Excellent timekeeping,Takes charge,Adaptable,Good attendance record....Read more...
Role overview
The role is designed to combine hands-on, practical experience with formal training to deliver solvent liquidations (members’ voluntary liquidations, MVLs), administrations and other corporate restructuring solutions for SMEs and large groups, while working towards a Level 4 Apprenticeship.
As a Trainee Apprentice, you will work closely with the Restructuring team to support the efficient delivery of restructuring assignments, focusing on compliance, documentation, and communicating with multiple stakeholders.
As you develop and gain more experience, you will begin to start dealing with more complex case specific matters, taking on greater responsibility.
Key Responsibilities include:
Perform office administration tasks including dealing with visitors and handling post
Respond to incoming calls and correspondence and drafting letters and reports as required as part of the case management team
Assist Managers and the wider team with their portfolio of cases including producing statutory paperwork and other legal documents, managing 'take on' administration processes and maintaining files
Maintain the case management system and other software to document statutory compliance and transactions
Diary management and scheduling meetings both internally and with clients
Producing time cost summaries for statutory reports
Answering main office phone during busy periods, transferring calls and passing on messages for staff members.
Our Values
Straightforward: We provide clear, no-nonsense advice.
Confident: Our guidance is backed by expertise and evidence.
Pragmatic: We focus on practical solutions and tangible outcomes.
Real: We are professional yet approachable, understanding the challenges our clients face.
Our Commitment to You and the Environment
At FRP, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on the natural environment.
We are always striving to improve in all areas – whether it’s our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people.
Our learning and development programmes enable us to invest in growing our employees’ careers. We aim to empower our team members to each achieve their potential.
We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.Training Outcome:Upon successful completion of the Level 4 Professional Accounting Technician Apprenticeship, the apprentice will have the opportunity to continue their professional development such as the Level 7 ACCA.Employer Description:At FRP, we are a leading national business advisory firm based in the UK. With over 900 team members, including more than 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory, and Real Estate Advisory. Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value.
Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals.Working Hours :Monday - Friday, 09:00 - 17:30, with 1 hour paid lunch break.Skills: Communication skills,Attention to detail,Highly motivated team player,Written communication skills,Interpersonal skills,Willingness to learn,Adaptable and flexible....Read more...
Build a high-performing sales team for a mission-driven insurer serving the global diasporaJoin a sales team that cares about doing right by customers, not just hitting numbers. We move fast, test things, and give you ownership to build a training program that directly impacts revenue and customer outcomes. If you like seeing people improve because of what you teach, you’ll love this role.Diaspora Insurance provides bespoke insurance solutions to African diaspora (expatriate) communities across the UK, EU, and beyond. We’re growing fast and need a Training Officer to own onboarding and ongoing training for our sales team.UK-Birmingham. Occasional travel to EU & other operating countries About the role As a Training Officer, you’ll be responsible for getting new sales hires up to speed fast and keeping the whole team sharp on product, sales process, objection handling, and compliance basics. You’ll work closely with the Head of Sales to turn sales data and feedback into practical training that improves close rates and customer conversations.This is a hands-on role. You’ll design, deliver, and iterate training materials, run live sessions, and coach reps 1:1.What you’ll do
Own onboarding for all new sales hires: product knowledge, sales process, CRM, call etiquette, compliance basics.Training of lead generators, introducers, super introducers, brand ambassadors and influencers on the product and businessDesign and deliver ongoing training on objection handling, upselling, and customer empathy for diaspora audiences.Create playbooks, call scripts, and bite-size training content reps can use.Run role-play sessions, call shadowing, and 1:1 coaching to improve performance.Work with sales leadership to identify skill gaps from call recordings, QA scores, and sales data.Keep training materials updated as products and processes change.Track training impact on ramp time, conversion rates, and quality metrics
What you’ll bring
3+ years in sales training, sales enablement, or sales management — insurance/financial services preferred.Experience delivering both live and virtual training to sales teams.Strong understanding of consultative selling and objection handling.Comfortable creating simple, clear training materials — slides, scripts, one-pagers.Data-driven: you use metrics to prove what’s working and adjust fast.Excellent communication skills and presence to engage a team.CIPD/Train the Trainer certification is a plus, not required
Benefits
Salary: £30, 000 - £33, 000 paPension schemePaid annual leaveEmployer funeral insurance scheme
Diaspora Insurance is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees.If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then please apply here. Our agent from Hiring People may be in touch and ask you to complete a short video interview. ....Read more...
OVERVIEW
PURPOSE OF ROLE (WHAT IS REQUIRED OF THE JOBHOLDER TO ACCOMPLISH):
The Analyst will primarily focus on providing proactive support to a team of Asset Managers, across all aspects as they manage a portfolio of loans/debt facilities and ensure compliance with policies, procedures, and timelines.
To manage multiple deliverables to meet pre-agreed deadlines and deliver a consistent high level of service to clients, both internal and external, whilst adhering to policies and procedures.
Meeting commitments, working independently, taking accountability, staying focused under pressure as well as showing the ability to adjust plans to meet changing needs.
RESPONSIBLE FOR:
Full time role at Analyst level, in the CRE Loan Servicing team in London. Primary function is to support colleagues in the day-to-day asset management of commercial real estate loans.
CORE RESPONSIBILITIES (FUNCTIONAL RESPONSIBILITIES):
Operational coverage of CRE Primary loan servicing.
Apprentice
Analyst
London
CRE Loan Servicing
Loan Servicing
Sam Larking, Director
EMEA Primary Servicing
June 2026
Classification: Internal mountstreet.com
Management and accountability of the end-to-end Loan Onboarding process.
Learn and understand loan portfolios.
Reviewing loan documentation.
Preparation of payments from Lender-controlled accounts.
Requesting timely production of invoices (service fees, 3rd party) ensuring payments are received and accurately recorded/ diarised.
Liaise with Loan Admin to ensure exposures are booked correctly and payments recorded as required.
Support preparation of deal and portfolio reporting to client.
Other duties as assigned.
SKILLS AND COMPETENCIES
Strong oral and written communication abilities.
Solid analytical and technical skills.
Analytical skills to understand loan documents and borrower / loan structures, with a focus on exceeding client expectations.
Strong organisational and time management skills.
Ability to work in a team.
Must be able to adapt quickly and efficiently to client-specific requirements and objectives.
Ability to meet deadlines while achieving high levels of accuracy.
Strong attention to detail and problem-solving skills.
Ability to operate proactively and independently, whilst also working well within a team
Highly motivated, organised and proactive ‘can-do’ attitude.
Training Outcome:After completing this apprenticeship, candidates can progress into a range of roles within financial services, depending on their interests, strengths, and the business area they join. A common next step is moving into a permanent role where they can build on the knowledge and practical experience gained during the programme.Employer Description:Mount Street has grown from a single London office to nine locations across Europe and the USA, serving more than 150 institutional clients. Regulated by the FCA and BaFin, we’ve earned industry recognition and awards for our asset management technology, best outsourced provider and multiple loan servicer of the year wins.Working Hours :Monday-Friday, times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
They monitor the installation on site and report to the MEP Manager any deviations from the plan namely in terms of quality and activities progress. They participate in the control of every step of the construction site from the file review to works receipt.
Job duties
Site Preparation
To assist the MEP manager in assessing suppliers for related MEP.
To assist the MEP Manager in the design.
To support MEP manager to draft contract conditions.
Site Management
To report to the MEP Manager or other Senior Managers as required.
To ensure that requirements, as specified by the client and senior management, are met.
To monitor labour, building material, and equipment budgets and curbing unnecessary expenses.
To support MEP Manager in procuring materials, labour, and equipment, as well as third-party subcontractors and suppliers.
To help planning and programming of the MEP aspects of the project; working with design, planning, installation, testing, commissionning and handover of the project.
To oversee subcontractors’ installation, ensuring it follows the approved designs and engineering standards.
To collaborate with other construction project stakeholders as required.
To participate to site meetings with all stakeholders.
To write worksite reports to the Project Director, the sub-contractors and/or the client.
To provide administrative support to the Package Manager/Project Manager (purchasing, invoicing, tracking payment etc.) .
To produce Commissioning Documentation and completions documentation required.
To represent the company during worksites meetings with all stakeholders when applicable
To build strong relationships with key stakeholders.
Health and Safety
To respect safety instructions and prevention regulations.
To review Risk Assessments.
To overview electrical safety on site & ensuring procedures are being implemented correctly
To ensure the Legendre UK H&S standards are adhered to on site.
To lead by example.
To supervise on-site construction work and relaying instructions from senior managers.
To report any concerns that might negatively impact projected cost, time estimates and quality.
Desired skills:
Analytical.
Attention to detail.
Organisation.
Problem solving.
Desired personal qualities:
Teamwork.
Communication.
Proactive.
Initiative.
Training:Your hours of work will be Monday to Friday, 40 hours a week.
4 days in the week you will be based at:
Unit G - Peer House 8-14 Verulam Street LONDON WC1X 8LZ.
With 1 day release to London South Bank University, 103 Borough Road, London, SE1 0AA.Training Outcome:You will be able to pursue your career in construction within the company.Employer Description:Legendre UK is the British arm of the renowned Groupe Legendre, a prominent contractor established in Rennes, France in 1946, with a presence in Portugal and Switzerland as well. With a strong focus on construction, energy, and real estate, the family-owned firm provides valuable support to Legendre UK, encompassing financial backing, technical knowledge, and fostering a sense of camaraderie. Legendre UK has been operating in the UK market since 2015, and our team of skilled construction professionals has grown to include 50 members. As a reputable main contractor, we specialise in handling complex projects, both in the commercial and residential sectors. In 2023 we launched our property development arm, to build on our successful portfolio of projects in London and Jersey. We adopt a hands-on and collaborative approach to every project we undertake, and we thrive on tackling complex projects, leveraging cutting-edge technology and sustainable practices to ensure exceptional standards throughout the lifespan of each project. To explore our past and current projects in detail, please visit our dedicated page. For further information about our team, services, and projects, please don’t hesitate to reach out to us through our contact page.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
1. Administrative Support
Maintain accurate documentation and records.
Support communication with families, staff, and external professionals.
Assist to Operations Manager when required.
Photocopying, scanning and printing of documents.
2. Financial Administration
Prepare invoices for council and families.
Ensure prompt payment of invoices.
Managing purchase invoices, ensuring prompt payment in line with payment terms.
Managing and bookkeeping ensuring accurate records are kept.
Managing time-sheets, payroll and issuing payslips, P45s and P60s.
Management of residents’ personal allowances.
3. Operational Support
Support procurement processes and maintain stock records e.g. stationery, medical equipment, uniforms, name badges and food (to be reviewed).
Assist with staff documentation.
Assistance with organisation of maintenance, servicing and repair requests.
4. Compliance Support
Ensure staff and residents’ records on CoolCare are up-to-date and accurate.
Ensure records on Citation are up-to-date and accurate.
Preparing recruitment files.
Processing applications.
Right to work checks.
DBS checks.
5. Induction arrangements
Employer checks.
Requesting references.
Organisation of staff training, maintaining accurate records.
Checking and updating sponsorship files and liaising with solicitors.
Maintenance of staff records in CoolCare.
6. Health & Safety
Assistance with any issues highlighted by line manager.
7. Residents.
Arranging hairdressing visits.
Arranging chiropody.
Arranging transport.
Co-ordinating payments for personal services.
Maintenance of residents’ records in CoolCare.
8. Communication
Respond to family queries.
Update staff on key issues.
Attend or lead daily briefing.
Answer telephone calls handling all enquiries.
Checking and responding to emails.
Welcoming and assisting visitors.
Log all communications.
Meetings.
Attend weekly huddle with the Operations Manager and Registered Manager.
Training:
This apprenticeship is delivered as a day release at our site in Stratford, E15.
You will be required to attend college once a week.
Level 3 Business Administrator.
Behaviour, Skills and Knowledge.
Training Outcome:After successfully completing the apprenticeship, there may be an opportunity to secure a permanent role.Employer Description:Folkestone Nursing Home is a privately owned ‘care home’. People in care homes receive accommodation and nursing and/or personal care as a single package under one contractual agreement dependent on their registration with us. Folkestone Nursing Home is a care home with nursing care. CQC regulates both the premises and the care provided, and both were looked at during this inspection. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People’s communication needs were met. Care plans were detailed, personalised and included people’s preferences. Staff understood how to provide a personalised care service. People were offered a variety of activities. Complaints were dealt with appropriately. People were offered a variety of activities. People’s end of life care wishes were met. FNH promote a positive culture within the service to achieve good outcomes for people. Managers and staff understood what was expected of them. FNH checked the quality of the service provided in order to make improvements. People, relatives and staff gave feedback on service quality through surveys and meetings. FNH worked with other professionals to improve outcomes for people.Working Hours :37.5 hours per week (Monday to Friday, 0900-1700, 30 minutes unpaid break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Non judgemental,Patience....Read more...
JOB DESCRIPTION
The Sr. Accountant will prepare month-end journal entries and account reconciliations for certain Balance Sheet accounts. Manages the company's expense reimbursement system. Manages and maintains the Mexican general ledger for calendar year statutory and fiscal year internal purposes. Manages the payment side of the Wells Fargo ePayables system. Manages the 1099 and 1096 filings for the corporation. In addition, this position is cross-trained in accounts payable, credit and collections, cash applications.
Responsibilities
Balance Sheet Account reconciliations
Perform Balance Sheet account reconciliations on a monthly basis, making appropriate adjusting Journal Entries as necessary when authorized to do so by the Controller and/or the CFO. Corresponds with banks regarding reconciliation problems.
Manages the ePayables Program
Manages the payment process of the ePayables program. Ensures that vendors have taken their posted payments and generates YTD status reports based on vendor activity.
Manages the corporate-wide Concur Expense Reimbursement system
Manages, maintains, approves, audits and processes expense reports for payment of all DAP employees.
Maintains the integrity of the expense reimbursement system by adding and deleting associates when needed and making sure that the correct information is attached to each employee.
Applies the corporate reimbursement policies when making payments to employees to ensure proper reimbursement.
Creates rules and policies in Concur so that the system automatically audits according to our corporate policies.
Manages the Mexican General Ledger in SAP
Manages and maintains both the internal fiscal year general ledger as well as the statutory calendar year general ledger in SAP to comply with Mexican law. Works with the Mexican auditors to close the statutory ledger during the annual audit
Other
Provide support for and files the Sales & Use tax filings. Completes and files US Dept of Commerce and Census government forms as needed. Manages the 1099 and 1096 filings for the corporation.
Researches journal entries and miscellaneous budgetary variances during the month-end process.
Cross trains in aspects of our A/P, A/R, and Cash Application functions in order to provide a viable backup to those critical areas of the Finance Department operation.
Assists in the annual budget preparation. Inputs and revises departmental budget information. Creates monthly reports for department heads and communicates directly with them regarding monthly budgetary variances.
Other projects as deemed necessary by Finance Department managers.
Requirements
Bachelor's degree in accounting or finance
Strong spreadsheet skills, ability to understand accounting and financial reporting systems.
Working knowledge of SOx procedures and SAP, HFM and Concur experience a desired, but not required.
7+ years of experience in the relevant field.
Benefits
Medical, Dental and Vision Insurance
Company Provided Life Insurance
Paid Time Off (PTO)
Company-paid short-term and long-term disability
401(k) plans
Employer-funded pension plan
Tuition Reimbursement
Pay Range
$85,000 to $100,000 per year.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online!....Read more...
About YouAre you passionate about protecting our rivers, communities and environment?We're looking for an Assistant Hydrologist to join our team and help deliver the monitoring, analysis and technical expertise that supports mine water remediation projects across the UK.This is a great opportunity for someone who enjoys a mix of fieldwork and office-based analysis. One day you could be out on site collecting flow monitoring data, and the next you'll be turning that information into meaningful insights that help shape environmental projects.Whether you're early in your hydrology career or looking to build on existing experience, you'll work alongside experienced specialists, develop your technical skills and make a real difference to the environment.If this sounds like you, we'd love to hear from you.You'll ideally have:A degree in Environmental Science, Geography or a related discipline.Experience collecting, managing and analysing hydrological or flow monitoring data.Good fieldwork and data analysis skills.The ability to identify trends, issues and opportunities within environmental datasets.Strong communication and report-writing skills.A proactive, organised approach and a willingness to learn.About The RoleOur Hydrology team plays a key role in understanding and managing the legacy impacts of historic mining. The data we collect helps inform the design of treatment schemes, supports environmental protection work and ensures our existing assets continue to perform effectively.As an Assistant Hydrologist, you'll support a range of operational and strategic projects by:Assisting with the delivery of hydrological and hydrometric services across our mine water programme.Undertaking flow monitoring surveys and analysing monitoring data.Supporting the specification, installation and maintenance of flow monitoring equipment and data loggers.Helping to improve data quality and manage information within our Environment Data Management system.Carrying out site visits to inspect monitoring assets, complete flow surveys and collect environmental data.Supporting the development of monitoring strategies and providing technical input to projects.This is a varied role that offers plenty of opportunities to develop your technical expertise while contributing to nationally significant environmental projects. We don't expect candidates to tick every box. If your experience isn't an exact match but you're excited about the role and believe you can make a positive contribution, we'd still love to hear from you. Your skills, potential and enthusiasm are just as important as meeting every requirement on the list.To find out more about the role, take a look at the job description. Role location: Hybrid working - See Job Description for details This role will be working predominantly on our metal-mines programme. Site visits will therefore most frequently be to locations in Wales and the North Pennines.Schedule:Application closing date: 19th July 2026Sifting date: 20th July 2026Interviews: w/c 27th July 2026(If you are unavailable on these interview dates, please make us aware and we will look at alternative dates)Security:Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.About Mining Remediation AuthorityWhy join us?Make a real difference with flexibility, long‑term security and support for life outside work.At the Mining Remediation Authority, you’ll do meaningful work that improves people’s lives and protects the environment, while building a sustainable and balanced career.Flexibility that fits your life – hybrid working and flexibility in how you manage your timeFinancial security for your future – including a pension with up to 29% employer contributionTime to recharge – 27.5 days’ annual leave plus bank holidays, with options to flex more daysSupport through life’s big moments – generous family leave and flexibility when you need it mostOpportunities to grow – funded learning, development and professional subscriptionsWellbeing support you can use every day – including a monthly wellbeing allowance, confidential support and practical health benefitsFind out more about our full range of benefits and what it’s like to work with us here Life pageAbout usAt the Mining Remediation Authority, we make a real difference to people and places across Great Britain. From managing mining hazards to protecting the environment, our work keeps communities safe. We’re also playing an exciting role in the future of energy, helping to unlock mine water heat as a sustainable source to support the UK’s net zero ambitions. Our people are knowledgeable, collaborative and committed to doing the right thing for each other and for the communities we serve.Why this mattersYou’ll be joining an organisation that’s proud of the impact we make. We’re supportive, inclusive and genuinely care about delivering the right outcomes for communities across England, Scotland and Wales. Discover more about our work in our Business PlanInclusion matters to usWe’re committed to building a workforce that reflects the diversity of the communities we serve, and we welcome applications from everyone.We offer a guaranteed interview scheme for disabled applicants and those from minority ethnic backgrounds who meet the minimum criteria.If you need any adjustments as part of the recruitment process, please contact us at Recruitment@MiningRemediation.gov.uk or call 01623 637000 we’re here to support you. ....Read more...
About You12-Month Fixed-Term ContractHelp shape the future of customer experienceAre you passionate about delivering exceptional customer service and creating positive outcomes for customers, communities and stakeholders? You'll be an experienced customer service leader who combines strategic thinking with a practical, hands-on approach.You'll enjoy tackling complex issues, piecing together information from multiple sources and finding solutions that deliver the best possible outcome for customers and stakeholders.We're looking for someone who:Has significant experience in a senior customer service, customer experience or customer strategy leadership role, ideally within a complex organisation.Has experience managing complex correspondence, complaints or customer cases, often involving technical or sensitive issues.Can confidently write and review communications for a wide range of audiences, from general customer enquiries through to Executive and Government-level correspondence.Understands how to translate complex information into clear, accessible language that informs, reassures and builds trust.Is a confident and empathetic people leader who can build, coach and inspire high-performing teams.Leads with integrity, energy and a strong set of values.Has a continuous improvement mindset and understands how technology can be used to improve efficiency, effectiveness and customer outcomes.Understands how excellent customer service contributes to wider organisational and commercial objectives, balancing customer outcomes with business needs.Thrives on challenge and enjoys balancing strategic priorities with day-to-day operational leadership.Most importantly, you'll be someone who genuinely cares about customers, enjoys making a difference and wants to work in a role where you'll be challenged and valued in equal measure.About The RoleThis is an exciting opportunity to lead a highly respected customer correspondence, incident support and complaints team while helping to shape and deliver our strategic customer plan. You'll join an organisation already recognised for service excellence through the Institute of Customer Service's SERVICEMARK accreditation and play a key role in taking our customer experience to the next level.This is a role with genuine influence. You'll be trusted to balance strategic thinking with operational delivery, helping to embed a customer-focused culture across the organisation while ensuring we continue to provide fair, responsive and high-quality support to our customers.If you enjoy solving complex problems, bringing people together to find solutions and leading teams that make a real difference, we'd love to hear from you.As Senior Customer Strategy and Support Manager, you'll lead our established customer correspondence, incident support and complaints team and play a key role in bringing our customer plan to life.You'll be responsible for both the strategic direction and operational delivery of the service, ensuring we continue to meet the high standards our customers expect while identifying opportunities for improvement and innovation.Working closely with colleagues across the organisation, you'll help strengthen our customer-focused culture, use customer insight to drive change and ensure every interaction reflects our values and commitment to service excellence.Key responsibilities include:Leading the development and delivery of customer strategy and continuous improvement initiatives.Managing complex correspondence, incidents and complaints, ensuring fair, consistent and customer-focused outcomes.Overseeing formal communications with a range of audiences, including customers, stakeholders, local authorities, Government departments and Executive teams.Translating complex and highly technical information into clear, accessible and engaging communications.Identifying opportunities to improve efficiency, effectiveness and customer outcomes through process improvement, insight and technology.Leading, coaching and developing a high-performing customer-focused team.Building strong relationships across the organisation to influence and embed best practice in customer experience.Supporting the delivery of organisational and commercial objectives by ensuring customer needs, insight and experience inform service delivery and decision-making.We don’t expect candidates to meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!Why Join Us?This is an opportunity to shape how we engage with customers across the organisation while leading a team that already has a strong reputation for service excellence.You'll have the freedom to influence, improve and innovate, working alongside passionate colleagues who believe in putting customers at the heart of everything they do.If you're looking for a role where you can make a lasting impact on customers, services and organisational culture, we'd love to hear from you.To find out more about the role, please take a look at the job description. Role location: Hybrid working (on average 2 days working out of our Mansfield office) Schedule:Application closing date: 12th July 2026Sifting date: Monday 13th July 2026Interviews: w/c 13th and 20th July 2026(If you are unavailable on these interview dates, please make us aware and we will look at alternative dates)Security:Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.About Mining Remediation AuthorityWhy join us?Make a real difference with flexibility, long‑term security and support for life outside work.At the Mining Remediation Authority, you’ll do meaningful work that improves people’s lives and protects the environment, while building a sustainable and balanced career.Flexibility that fits your life – hybrid working and flexibility in how you manage your timeFinancial security for your future – including a pension with up to 29% employer contributionTime to recharge – 27.5 days’ annual leave plus bank holidays, with options to flex more daysSupport through life’s big moments – generous family leave and flexibility when you need it mostOpportunities to grow – funded learning, development and professional subscriptionsWellbeing support you can use every day – including a monthly wellbeing allowance, confidential support and practical health benefitsFind out more about our full range of benefits and what it’s like to work with us here Life pageAbout usAt the Mining Remediation Authority, we make a real difference to people and places across Great Britain. From managing mining hazards to protecting the environment, our work keeps communities safe. We’re also playing an exciting role in the future of energy, helping to unlock mine water heat as a sustainable source to support the UK’s net zero ambitions. Our people are knowledgeable, collaborative and committed to doing the right thing for each other and for the communities we serve.Why this mattersYou’ll be joining an organisation that’s proud of the impact we make. We’re supportive, inclusive and genuinely care about delivering the right outcomes for communities across England, Scotland and Wales. Discover more about our work in our Business PlanInclusion matters to usWe’re committed to building a workforce that reflects the diversity of the communities we serve, and we welcome applications from everyone.We offer a guaranteed interview scheme for disabled applicants and those from minority ethnic backgrounds who meet the minimum criteria.If you need any adjustments as part of the recruitment process, please contact us at Recruitment@MiningRemediation.gov.uk or call 01623 637000 we’re here to support you. ....Read more...
