Organisational Development Jobs Found 471 Jobs, Page 19 of 19 Pages Sort by:
Senior Care Assistant
Lead with compassion. Inspire your team. Make every day count.Nurse Seekers are proud to be recruiting for an experienced Senior Care Assistant on behalf of a highly regarded residential care provider.This is a fantastic opportunity for a caring, dependable and confident Senior Care Assistant looking to join a supportive home where dedication and commitment are genuinely recognised. If you're passionate about delivering exceptional person-centred care while leading by example, we'd love to hear from you.The RoleAs a Senior Care Assistant, you'll play a key role in the day-to-day running of the home, leading shifts, supporting your colleagues and ensuring residents receive the highest standards of care at all times.This role is ideal for someone who is confident taking responsibility, has strong medication administration experience and prides themselves on being reliable, committed and compassionate.What You'll Be DoingLeading the Team Lead shifts, ensuring exceptional standards of care are maintained throughout.Support, mentor and motivate Care Assistants during each shift.Allocate workloads and ensure care is delivered safely and efficiently.Work closely with management to ensure the smooth running of the home.Lead by example, promoting professionalism, teamwork and high standards. Providing Outstanding Care Deliver high-quality personal care tailored to each resident's individual needs.Support residents with mobility, nutrition, hydration and daily living activities.Promote dignity, independence and choice in everything you do.Monitor residents' physical and emotional wellbeing, escalating concerns appropriately. Medication & Clinical Responsibilities Safely administer medication with confidence and accuracy.Maintain accurate medication records in line with best practice.Monitor residents' health and wellbeing, reporting any changes promptly.Assist with appointments and liaise with healthcare professionals when required. Documentation & Safeguarding Maintain accurate care records and daily documentation.Assist with reviewing and updating care plans.Build positive relationships with residents, relatives and healthcare professionals.Uphold safeguarding principles, CQC standards and health & safety procedures at all times. About YouWe're looking for someone who not only has the experience but also shares the home's values.You'll ideally have: NVQ/QCF Level 3 in Health & Social Care (or working towards it).A minimum of 5 years' experience within a residential care environment.Previous experience leading or mentoring a care team.Strong medication administration experience (essential).Excellent communication and organisational skills.A compassionate, patient and professional approach.Outstanding reliability, commitment and a strong work ethic.Confidence leading shifts and making informed decisions.Good IT and record-keeping skills.Flexibility to work days or nights.Enhanced DBS (or willingness to obtain one).Right to work in the UK. Hours & Salary £13.60 - £14.00 per hour, with flexibility depending on experience.Minimum 36-hour contract per week.12-hour day shifts12-hour night shifts.Additional holiday cover hours available for those wishing to increase their earnings. What's in it for You? Competitive hourly rate with negotiable pay depending on experience.Guaranteed minimum contracted hours.Ongoing training and career development.Company pension scheme.Genuine opportunities to progress into Duty Manager or Deputy Manager positions.Free meals provided during shifts where applicable.Staff events and recognition initiatives.A welcoming, supportive team environment.The opportunity to join a respected residential care home committed to delivering exceptional care. If you're an experienced Senior Care Assistant with excellent medication knowledge, who is dependable, committed and passionate about delivering exceptional care, this is an opportunity not to be missed.Apply today through Nurse Seekers and take the next exciting step in your care career. ....Read more...
PMO Coordinator
We are seeking a highly organised and proactive PMO Coordinator to join our customers growing team. This is a varied and rewarding role supporting project delivery, office administration, sales operations, invoicing processes, timesheet management, and customer engagement across NHS and Healthcare sector clients. The role will appeal to candidates with a blend of project support, operations, finance administration, and NHS stakeholder management experience. The successful candidate will play a key role in ensuring the smooth operation of business activities whilst providing exceptional support to internal teams and external healthcare stakeholders. This position would suit someone with previous experience in a PMO, project support, office management, service coordination, or administrative roles within the NHS, healthcare, medical technology, consultancy, or related sectors. Key Responsibilities PMO & Project Administration Provide administrative support to project managers and programme teams. Maintain project documentation, trackers, reports, and governance records. Support project planning, scheduling, and resource coordination. Organise project meetings, prepare agendas, and record meeting minutes. Monitor project actions and ensure timely follow-up. Office Administration Sales Administration Manage day-to-day office administration activities. Maintain filing systems, records, and business documentation. Ensure office processes operate efficiently and effectively. Create and maintain customer records and CRM data. Produce quotations, proposals, and sales documentation. Support the sales team with order processing and contract administration. Track sales opportunities and assist with reporting activities. Invoicing & Timesheet Administration Monitor timesheet submissions and ensure compliance with company procedures. Liaise with finance teams regarding queries and payment tracking. Customer & NHS Stakeholder Engagement Act as a professional first point of contact for NHS and healthcare customers. Build strong working relationships with clients and stakeholders. Manage customer enquiries and support requests. Coordinate meetings and communications with NHS trusts and healthcare organisations. Deliver excellent customer service whilst maintaining confidentiality and professionalism. Essential Skills & Experience Previous PMO, Project Support, Project Coordinator, Office Manager, or Administration experience. Experience working within the NHS, healthcare, medical technology, digital health, or healthcare consultancy sector. Strong administrative and organisational skills. Experience managing invoices, purchase orders, or financial administration. Experience administering timesheets or resource tracking systems. Customer-facing experience with excellent communication skills. Advanced Microsoft Office skills including Excel, Word, Outlook, and PowerPoint. Ability to manage multiple priorities and work independently. High attention to detail and accuracy. Desirable Skills PMO or project management qualifications (PRINCE2 Foundation, APM, MSP, or similar). Experience using CRM systems. Knowledge of NHS procurement processes (not essential but a distinct bonus). Experience working with project management tools such as Microsoft Project, Planner, Jira or similar. Understanding of healthcare transformation or digital health programmes. Personal Attributes Professional and personable approach. Strong problem-solving ability. Excellent time management skills. Proactive and self-motivated. Ability to build positive relationships with customers and colleagues. Flexible, adaptable, and willing to support a growing organisation. What's Offered Competitive salary. Company pension scheme. Remote working with occasional office visits (Exeter, Devon). Hybrid working opportunities. Professional development and training. Supportive and collaborative team environment. Opportunity to work with leading NHS and healthcare organisations. Career progression opportunities within a growing business. Please note, to be considered for this role you must have the right to work in the UK long-term without company sponsorship. Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy. ....Read more...
Finance Apprentice
Alongside working as a core part of Tudor Park’s central Finance team, the Finance Apprentice will study towards the AAT Level 2 Certificate in Accounting with a dedicated training provider. We actively support your growth by providing dedicated time set aside for study during your working hours Working in a uniquely dynamic school environment means this role crosses over into wider school operations, giving you a fantastic, broad foundation in business management. With full training and support from our expert team, you will support the recording, retrieval and reporting of financial transactions across the Trust This job description is a guide to the nature of the work required. It is not wholly comprehensive or restrictive and may be reviewed with the post holder and line manager as operationally required. As an apprentice, the post holder will be supported and trained in these duties, taking on greater responsibility as they progress Operations and compliance support Support the administration of Trust-wide service contracts, including those for catering and cleaning Help maintain accurate records for site and estates management, including assisting with the management of external contractors Support the central team with compliance administration, including helping to update and maintain health & safety logs Assist with the administrative tasks required for data protection and GDPR record keeping Support the general procurement process for the Trust, helping to source and order operational supplies and equipment Liaise with school-based staff and premises teams to help facilitate day-to-day operational requests Purchase ledger Help code and process purchase invoices, including inputting into the finance system with accuracy Match purchase orders and service contract details to invoices Help ensure purchase order and invoice authorisation processes are applied correctly Support the timely payment of invoices Reconcile supplier statements Respond to supplier queries Bank and credit card management Help process and reconcile cash advances and accounts Support the preparation of bank reconciliations Help process and reconcile credit card and Soldo transactions and accounts, encouraging card holders to supply accurate and timely supporting documentation for expenditure Other finance duties Help process staff expenses claims Post bank payments to the finance system Help resolve finance-related queries Assist in the entering of accurate VAT records Provide general financial support to Finance team members and colleagues across the organisation Complete the off-the-job training and coursework required to progress through the AAT Level 2 certificate in accounting apprenticeship Any other duties as may be reasonably required and appropriate to an apprentice role Training:Level 2 Accounts / Finance Assistant apprenticeship standard, which includes: Level 2 AAT Foundation Certificate in Accounting End-Point Assessment (EPA) Blended on / off-the-job training Training Outcome:Permanent role in the team along with an opportunity for growth and promotions in line with performance and organisational growth. Our last finance apprentice is now undertaking a CIPFA level 7 course in School Financial and Operational Leadership.Employer Description:Established in 2015, Tudor Park Education Trust is an experienced, small trust comprising Springwest Academy and Logic Studio School. Supported by a strong central team, we pride ourselves on a highly collaborative, open, and honest culture where we celebrate what we achieve together. We champion the autonomy of our local Academy Committees, empowering them to drive excellence for their school's unique character while remaining united by our shared core values. For a Governance Professional, joining us means stepping into an environment where the Trust Board, CEO, Principals, and local chairs work seamlessly together to shape strategic development and ensure the success of every single child. As an employer we are committed to equal opportunities and promoting and protecting the physical and mental health of all our staff. We are supportive of flexible working and welcome applications from people wishing to work a flexible working pattern.Working Hours :36 hours per week, Monday to Friday. 52 weeks per year.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience,Interest in accouning,Eagerness to learn,Good numeracy,Intermediate IT skills,Flexible,Positive ....Read more...
Shipping and Sales Assistant Apprentice
Apprentice Shipping & Export Assistant Full training will be provided throughout the apprenticeship. Key Responsibilities: Export Administration & Shipping Assist in preparing packing lists, including carton contents, weights, dimensions, and volumes Receive, unpack, and check incoming goods to ensure they match purchase orders and customer requirements Assist with packing and repacking of goods for UK and export shipments Ensure products are correctly labelled and marked for shipments Arrange the dispatch of goods and ensure all relevant documentation accompanies shipments Coordinate the collection of goods from suppliers or arrange collections through freight forwarders under the guidance of your line manager Prepare samples to be sent to customers Documentation Learn to prepare and process export documentation, including: Commercial invoices Packing lists Certificates of origin Bills of lading Airway bills Assist in checking shipping documents for accuracy before dispatch Support your line manager in the preparation of documents required under letter of credit Maintain accurate records of all shipping and export activities Order Processing & Supplier Liaison Check purchase orders and supplier acknowledgements for accuracy Enter and update order information within the company’s management systems Taking orders over the phone and processing them Liaise with suppliers, customers, freight forwarders, and overseas agents to ensure orders progress smoothly Assist with monitoring delivery schedules and shipment status Verify supplier invoices and ensure documentation is correctly filed Administration & Filing Maintain electronic and physical filing systems, ensuring documents are stored accurately and promptly Upload and index emails, correspondence, and supporting documents within the company document management system Assist with organising incoming and outgoing post and courier shipments Ensure records are kept up to date and comply with company procedures Customer & Business Support Communicate professionally with customers, suppliers, and partners via email and telephone Assist in obtaining freight quotations and providing shipping information to customers Welcome visitors to the office and assist with basic hospitality arrangements Skills and Qualities Organised and detail-oriented Eager to learn and develop new skills Confident communicating with a variety of people Comfortable using Microsoft Office applications and learning new software systems Able to manage multiple tasks and priorities Reliable, professional, and committed to delivering high standards of work Interested in international trade, logistics, or business administration Training and Development Throughout the apprenticeship, you will receive training in: International shipping and export procedures Documentation and customs requirements Customer service and business communication Supply chain and logistics operations Business administration systems and software Compliance and quality procedures Training:Throughout your apprenticeship, you'll benefit from tailored in-house training, working alongside experienced members of our team. You'll gain practical experience in all aspects of the role, learning industry processes as well as specific knowledge while building valuable administrative, communication and organisational skills.Training Outcome:We are looking to invest in someone for the long term. Upon successful completion of the apprenticeship, you'll have the opportunity to become a permanent member of our team, continuing to develop your skills and experience.Employer Description:Conjoint Export Services is an established international trading company with over 60 years of experience in global export and supply. We work with customers and suppliers worldwide, providing industrial products and reliable service across a range of industries. As a close-knit team, we offer a supportive environment where employees can learn, develop and make a real impact.Working Hours :Monday to Friday, 09.00 to 17.30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working ....Read more...
Apprentice Team Leader
As an Apprentice Team Leader with Flaming Grill, your motivational skills and passion for customer care make you the perfect person to lead our front of house teams. You'll ensure that each team member knows their stuff and can wow customers with a 5* experience. And it doesn't stop with food and drink! From quizzes to music evenings - your creativity and organisational skills can bring communities closer together. We go in. All in. Every time. Whether it's a last-minute equaliser, the first pint of the day or lunch on a Tuesday, we think that every visit to ours is a reason to turn up the heat. We're here with your favourite drinks on tap, dishes delivered with flavour and unforgettably friendly smiles; to be the place you can count on for a good time, no matter what. As an Apprentice Team Leader you will... Provide customers with a heartfelt and memorable experience each and every time they visit. Deputise for the management team and resolve any issues that arise in their absence. Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork. Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible. What you'll bring... A great eye for detail, making sure every pint is poured to perfection. Be a role model to the team on giving great service and making sure every customer receives a warm welcome. An ability to think on your feet and adapt to whatever challenges arise during a busy shift. A positive can-do attitude and be a real team player. We're all about rewarding our team's hard work, that's why you will benefit from... Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount. Free employee assistance program - mental health, well-being, financial, and legal support because you matter! Enhanced, family-friendly maternity and paternity policies Menopause Friendly Employer Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank. Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them! Wagestream - access your wage before payday for when life happens. Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more... What your apprenticeship includes: You won't need to attend college, our apprenticeships are delivered through work-based training which includes a mixture of face-to-face sessions and remote Team calls with your Lifetime Learner Coach every 6 weeks. You will also have a mentor within the workplace to support you. Obtain Functional Skills in English and Maths, with support tailored to your needs (if you don't already have GCSE or equivalents). Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Learner Coach including feedback sessions. CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG. We aim to embed inclusion into every decision we make - across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.Training:Hospitality Supervisor Apprenticeship - Food and Beverage Level 3, including Functional Skills in Maths and English.Training Outcome:With Greene King and Lifetime Training, you will have the chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.Employer Description:Greene King is the country's leading pub retailer and brewer, running over 3,100 pubs, restaurants and hotels across England, Wales and Scotland.Working Hours :20 hours. Shift work including evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills ....Read more...
Kitchen Team Leader Apprentice
As an Apprentice Kitchen Team Leader with Community Pubs, your motivational skills and passion for customer care make you the perfect person to lead our front of house teams. You'll ensure that each team member knows their stuff and can wow customers with a 5* experience. And it doesn't stop with food and drink! From quizzes to music evenings - your creativity and organisational skills can bring communities closer together. Community Pubs are the beating heart of local neighbourhoods - places where people come together, stories are shared, and lasting connections are made. Backed by Greene King's rich pub heritage, this brand is built around everything a great local should be welcoming, familiar, lively, and full of character. With great value food, trusted drinks, friendly faces, and genuine hospitality, Community Pubs deliver an experience that is authentic, inclusive, and proudly local. Community Pubs aren't just places to visit - they're places to belong. As an Apprentice Kitchen Team Leader, you will... Prepare, cook, and present food to brand standards, ensuring every dish is served with pride Support and guide the kitchen team, helping to organise service and maintain high performance during busy shifts Deputise for the Kitchen Manager or senior chefs when required, helping to resolve issues and keep service running smoothly Ensure all food hygiene, health & safety, and cleanliness standards are consistently met Monitor stock levels, food preparation, and kitchen organisation to ensure efficient service What you'll bring... A passion for food and high standards in food preparation and presentation Strong leadership skills and the ability to motivate and support others A calm, organised approach, with the ability to think on your feet during busy services A commitment to maintaining excellent food safety, hygiene, and cleanliness standards A positive, can-do attitude and the ability to work as part of a close-knit team We're all about rewarding our team's hard work, that's why you will benefit from... Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount Free employee assistance programme - mental health, well-being, financial, and legal support because you matter! Enhanced, family-friendly maternity and paternity policies Menopause Friendly Employer Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so, you can enjoy a weekend away without breaking the bank Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them! Wagestream - access your wage before payday for when life happens Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more... What your apprenticeship includes: You won't need to attend college, our apprenticeships are delivered through work-based training which includes a mixture of face-to-face sessions and remote Team calls with your Lifetime Learner Coach every 6 weeks. You will also have a mentor within the workplace to support you Obtain Functional Skills in English and maths, with support tailored to your needs (if you don't already have GCSE or equivalents) Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Learner Coach including feedback sessions CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG. We aim to embed inclusion into every decision we make - across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.Training:Senior Production Chef Apprenticeship Level 3 including Functional Skills in maths and English.Training Outcome:With Greene King and Lifetime Training, you will have the chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.Employer Description:Greene King is the country's leading pub retailer and brewer, running 2600 pubs, restaurants and hotels across England, Wales and Scotland.Working Hours :20 hours min average per week - Exact shifts to be confirmed.Skills: Team Working,Organisation Skills ....Read more...
PR Senior Account Manager
Ready to step into your first Senior Account Manager position? This is an exciting opportunity for an ambitious Account Manager with a strong background in Tech PR who is looking to take the next step within a highly respected corporate communications consultancy based in central London.Company OverviewThe Opportunity Hub UK is recruiting on behalf of an award winning communications consultancy specialising in corporate, technology, financial services and property PR. This well established agency partners with innovative businesses, scale ups, global technology companies and established corporate brands to deliver strategic communications campaigns that build reputation, increase visibility and influence key audiences.Based in Blackfriars, the agency offers a collaborative culture where talented PR professionals are given the opportunity to develop quickly, work alongside experienced consultants and build long term careers within a supportive and ambitious environment.Job OverviewThis Senior Account Manager opportunity is ideally suited to an experienced Account Manager who has built their career within a UK PR agency, particularly working across technology clients, and is now ready to step into a leadership role.As a Senior Account Manager, you will take ownership of client accounts, help shape strategic communications programmes, mentor junior team members and become a trusted adviser to a portfolio of exciting technology and corporate clients. This role offers genuine progression for someone ready to move beyond Account Manager level while continuing to develop commercially and strategically.Here's what you'll be doing:Leading integrated PR campaigns for technology and corporate clients from planning through to deliveryBuilding trusted relationships with clients and acting as their day to day strategic adviserDeveloping media strategies that secure high quality national, trade and business coverageWriting press releases, opinion pieces, media materials and client communicationsIdentifying proactive media opportunities that support clients' commercial objectivesManaging campaign delivery across multiple accounts while ensuring exceptional client serviceMentoring and supporting Account Executives and Account Managers within the teamPresenting campaign results, insights and strategic recommendations to clientsSupporting new business pitches, proposals and agency growth initiativesWorking collaboratively with senior leadership to deliver best in class communications campaignsHere are the skills you'll need:Previous experience working within a UK PR agencyStrong experience managing technology PR clients is essentialCurrently working as an Account Manager and looking to progress into a Senior Account Manager positionProven experience delivering successful B2B technology or corporate communications campaignsExcellent media relations skills with strong journalist contacts across technology and business mediaOutstanding written and verbal communication skillsStrong organisational skills with the ability to manage multiple client accountsExperience mentoring or supporting junior members of a PR teamCommercial awareness with the confidence to build long term client relationshipsA proactive, ambitious and solutions focused approach to client serviceWork PermissionsYou must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here are the benefits of this job:Salary of £42,000 to £60,000 DOEHybrid working with three days per week in the London officePerformance related bonus schemePrivate BUPA healthcare and dental cover following probationPRCA membership and ongoing professional developmentAdditional wellbeing day each yearEarly finish on the final Friday of every monthShare option scheme after one year for eligible employeesNew business commission for successful introductionsRegular team socials and company eventsModern Blackfriars office with rooftop terrace, private gym and breakout spacesExcellent transport links in the heart of LondonTechnology PR continues to be one of the fastest growing and most exciting areas within the communications industry as businesses increasingly compete for attention in rapidly evolving markets. A Senior Account Manager specialising in technology communications has the opportunity to work with innovative brands shaping the future across AI, software, fintech, cybersecurity and emerging technologies. This role offers an excellent platform to accelerate your career, develop strategic leadership skills and establish yourself as a highly sought after Senior Account Manager within one of the UK's most dynamic PR sectors. ....Read more...
Charity Finance Manager
Charity Finance ManagerSalary: £16,000 to £18,000 per annum (FTE £40,000 - £45,000)Hours: 15 hours per week, across 2 or 3 daysLocation: One In A Million offices at Bradford City AFC, Manningham, BradfordStart Date: October 2026 (or sooner)Closing Date: 19th August 2026One In A Million Charity, Bradford‘Passionate about investing in children and young people.We are a values-led charity with children and young people at the heart of everything we do. We are looking for an experienced Charity Finance Manager to oversee our financial operations and support the continued development of our organisation.Reporting directly to the CEO and overseeing the Finance Assistant, you will provide effective financial leadership, governance and insight, ensuring our finances are well managed and key stakeholders receive accurate and timely financial information.This is a rewarding part-time opportunity to use your expertise to make a genuine difference to the lives of children and young people.One In A Million’s Vision, Mission & ValuesOur aim is to make a positive difference to disadvantaged young people’s lives, helping to build self-esteem, respect, aspiration and resilience. We place children and young people at the heart of everything we do, enhancing their life chances through Sports, the Arts and Enterprise programmes.Our core values of compassion, honesty, integrity and excellence shape everything we do.Role SummaryAs Charity Finance Manager, you will oversee the strategic planning, management and monitoring of the Charity’s finances, ensuring strong financial governance, controls and reporting. You will also provide oversight across insurance, risk management, Health and Safety and GDPR.Key ResponsibilitiesOverall Financial Responsibilities Oversee the day-to-day financial operations of the Charity.Lead financial planning and monitoring, reporting directly to the CEO.Develop and maintain effective financial policies, procedures and controls. Oversee and support the Finance Assistant. Manage relationships with auditors, bankers, payroll providers and insurers.Identify opportunities for cost savings and improved financial efficiency.Provide financial advice and support to the CEO and wider leadership team. Management Accounts Prepare monthly accrual-based management accounts and departmental reports.Monitor budgets and identify and report on variances.Provide financial reports and updates to the CEO and Board of Trustees.Complete quarterly reforecasting exercises alongside the CEO and senior leaders. Statutory Accounts Ensure financial and regulatory requirements are met, including relevant Companies House, Charity Commission and HMRC submissions.Manage audit compliance and the year-end audit process.Prepare year-end accounts and supporting financial information.Ensure financial reporting complies with relevant charity regulations, including Charity SORP.Provide financial advice and reporting to the Senior Leadership Team and Board of Trustees. Budgeting Prepare the annual budget with the CEO for approval by the Board of Trustees.Support the development of 1-to-3-year financial plans.Contribute to financial and funding strategies across restricted and unrestricted income. Funding Provide accurate financial information to support funding applications and funder reporting.Manage and forecast restricted and unrestricted funding reserves.Work collaboratively with the CEO and wider team to support effective financial planning and funding strategies. Contractual Management Provide financial oversight and recommendations relating to contracts, employment contracts and Service Level Agreements.Oversee and, where appropriate, authorise the purchase of goods and supplies.Support the financial oversight of future asset development. Insurance and Risk Management Ensure appropriate insurance arrangements are maintained and meet the Charity's requirements.Provide oversight of the Charity's risk management processes. Payroll Prepare payroll information for the external payroll provider and ensure accurate staff payments.Liaise with the payroll provider regarding HMRC and pension administration.Be able to process payroll internally should this function be brought in-house. About youWe are looking for an experienced finance professional who combines strong technical financial knowledge with excellent communication and organisational skills.You will ideally have: A relevant accountancy qualification or be part-qualified (ACCA, CIMA, ACA or AAT).A minimum of 3-5 years' financial management experience.A proven track record in a Finance Manager or similar role.Strong knowledge of financial and accounting procedures.Experience preparing monthly management accounts and year-end accounts for audit.Experience of financial planning, budgeting and implementing effective financial systems.Experience of managing payroll.Strong IT skills, including Microsoft Office 365 and Excel.The ability to communicate financial information clearly to non-finance colleagues. Experience within the charity or third sector, knowledge of Charity SORP, Gift Aid and cloud-based accounting software such as Xero would be advantageous.Above all, you will share our commitment to compassion, honesty, integrity and excellence and be passionate about supporting an organisation that makes a positive difference to children and young people.Safeguarding: One In A Million is committed to safeguarding and promoting the welfare of children and young people. Appointment is subject to a satisfactory enhanced DBS check. We are committed to Equal Opportunities.Apply now: Please submit your completed application and an up-to-date CV.Closing date: Wednesday 19th August 2026 at midday.Early applications are encouraged. We reserve the right to close this vacancy early or appoint before the advertised closing date if a suitable candidate is found. INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Head of Graphic Design
We are seeking a highly experienced and commercially minded Head of Graphic Design to lead and oversee our design department. This is a senior leadership role requiring a balance of creative excellence, operational management, and client-facing expertise.The successful candidate will be responsible for managing a team of designers, overseeing workflow and job allocation, ensuring high-quality design output, and maintaining strong relationships with clients. You will also play a hands-on role in design production and print setup, while coordinating closely with production and administrative teams to ensure projects are delivered efficiently and to the highest standard. Key ResponsibilitiesLeadership & Team Management Lead, mentor, and develop a team of graphic designers of varying experience levelsConduct regular performance reviews, training, and professional development planningFoster a collaborative, creative, and high-performance team cultureSet clear expectations, workflows, and quality standards for the department Job & Workflow Management Oversee all incoming design projects from brief through to final deliveryAllocate jobs effectively based on team capacity, skillset, and deadlinesMonitor project progress and ensure all deadlines are consistently metImplement and improve workflow systems and processes to maximise efficiency Client & Stakeholder Management Act as a senior point of contact for key clientsConduct client consultations to understand requirements, objectives, and constraintsTranslate client briefs into clear, actionable design tasksManage expectations and provide expert guidance on design solutions and production feasibility Creative Direction & Design Execution Provide creative leadership and ensure all output meets brand and quality standardsContribute hands-on to design work where required, particularly on complex or high-value projectsReview and approve all major design work before release Print Production & Technical Oversight Prepare and oversee artwork for print production, ensuring accuracy and technical complianceSet up print-ready files, including colour management, bleed, and formatting requirementsLiaise closely with production teams to ensure smooth transition from design to printTroubleshoot and resolve technical issues related to design and print processes Cross-Department Collaboration Work closely with production and administrative teams to align priorities and schedulesEnsure clear communication between departments to avoid delays or errorsContribute to overall operational planning and continuous improvement initiatives Problem Solving & Quality Control Identify and resolve design, workflow, or production challenges proactivelyMaintain strict quality control processes across all design outputEnsure all deliverables meet both client expectations and internal standards Required Skills & Experience Minimum [X] years of professional graphic design experience, with at least [X] years in a leadership or managerial roleProven experience managing a design team in a fast-paced, deadline-driven environmentStrong portfolio demonstrating high-quality design across print and/or digital mediaExtensive knowledge of print production processes and artwork setupAdvanced proficiency in Adobe Creative Suite (Illustrator, InDesign, Photoshop, etc.)Excellent organisational and project management skillsStrong client-facing and communication abilitiesAbility to manage multiple projects simultaneously while maintaining attention to detailCommercial awareness and ability to balance creativity with business objectives Desirable Qualifications Degree or equivalent qualification in Graphic Design or a related fieldExperience in [industry-specific experience, if relevant]Knowledge of workflow/project management systemsExperience implementing or improving design processes and systems Key Attributes Strong leadership presence with the ability to inspire and motivate a teamProactive, solutions-oriented mindsetHigh level of attention to detail and commitment to qualityExcellent time management and prioritisation skillsCalm and effective under pressure What We Offer Competitive salary and benefits packageOpportunity to lead and shape a growing design departmentCollaborative and dynamic working environmentCareer progression opportunities How to ApplyPlease submit your CV and our agent from Hiring People will be in touch. Is shortlisted, you may be asked to complete a short video interview. Please be sure to check YOUR JUNK/SPAM ....Read more...
Section Manager (Quarry)
Section Manager (Quarry) Location: Congleton, CheshireSalary: Competitive + Company Van + Bonus + Excellent BenefitsJob Type: Full Time | Permanent Take the Next Step in Your Quarry Management Career Are you an experienced Section Manager, Assistant Quarry Manager or Quarry Manager looking to join one of the UK's leading aggregates businesses? We're looking for a motivated and safety-focused Section Manager to join our team at our Quarry near Congleton. This is an exciting opportunity to take ownership of the day-to-day management of a busy quarry operation while developing your career within a business renowned for investing in its people. Reporting directly to the Operations Manager, you'll be responsible for leading the operational team, driving performance, maintaining the highest standards of health and safety, and ensuring the quarry operates efficiently and compliantly. You'll also act as deputy to the Operations Manager when required, making this an ideal opportunity for someone looking to progress into a senior operational leadership role. About the Site We are a well-established quarry, incorporating: Sand and gravel extraction Dredging operations Sand processing Washing and classification Drying operations This is a varied and hands-on management role where no two days are the same. The Role As Section Manager, you'll play a pivotal role in the successful operation of the quarry, ensuring production targets are met safely, efficiently and in line with environmental and legislative requirements. Working closely with the Operations Manager and wider support teams, you'll lead operational performance while developing a highly engaged and capable workforce. Key Responsibilities Lead the safe and efficient day-to-day operation of the quarry. Support the Operations Manager in delivering operational, commercial and safety objectives. Act as the senior site manager in the Operations Manager's absence. Lead, coach and develop a high-performing operational team. Drive a positive culture of health, safety and environmental compliance. Ensure compliance with Quarry Regulations, company policies and statutory legislation. Manage production planning, stock control and operational performance. Monitor and report on key operational KPIs. Support budget management and cost control initiatives. Identify and deliver continuous improvement opportunities across the operation. Oversee planned preventative maintenance programmes alongside engineering teams. Produce operational reports and management information. Carry out incident investigations and implement corrective actions where required. Deliver toolbox talks, safety briefings and workforce communications. Maintain competency records and ensure mandatory and developmental training is completed. About You We're keen to hear from candidates who have management experience within: Quarrying Aggregates Sand & Gravel Heavy Industrial Mining Extractives You'll ideally have: Previous experience as a Section Manager, Assistant Quarry Manager, Quarry Manager or similar operational leadership role. Strong leadership skills with the ability to motivate, develop and manage operational teams. Excellent understanding of quarry operations and production processes. Good commercial awareness with experience managing operational performance and budgets. Sound knowledge of health, safety and environmental legislation. Experience producing risk assessments and safe systems of work. Strong communication and organisational skills. Good IT skills, including Microsoft Office (SAP experience would be advantageous). Desirable Qualifications Diploma in Quarry Technology or FdSc Extractives Technology SHE NVQ Level 4 / QCF Level 6 IOSH or NEBOSH Working knowledge of Quarry Regulations 1999 and Reg 8 appointments What's on Offer? Competitive salary Company van Performance-related bonus Excellent company benefits Ongoing training and professional development Genuine career progression opportunities Opportunity to work for one of the UK's leading aggregates businesses Stable, long-term career within a successful and growing organisation Apply Today If you're an experienced quarry professional looking for your next challenge and want to join a business where safety, people and operational excellence come first, we'd love to hear from you. Apply today with your CV for a confidential discussion. ....Read more...
Apprentice Fleet and Facilities Assistant
This role requires DIY and organisational skills, the ability to multi-task, and excellent communication skills to liaise with various stakeholders. Note: The following list includes all the different activities the team supports but how regularly you will do each will depend on the season and the needs of the business. Maintenance: Report maintenance issues and concerns daily to the Fleet & Facilities Coordinator Anticipate and report potential maintenance concerns on all buildings and facilities Coordinate with external vendors and contractors for facility repairs, renovations and upgrades as needed Undertake a wide range of maintenance and cleaning tasks across all our premises ensuring a high-quality finish Assist in the prioritisation of tasks across the site and make recommendations for practical completion of tasks Health and Safety/Compliance: Support the team in ensuring that all vehicles and facilities comply with safety regulations and company policies Implement and enforce safety protocols and procedures to minimise risks and promote a safe working environment Contribute to training sessions for drivers and facilities staff on safety procedures, emergency protocols, and proper equipment usage Undertake scheduled premises checks, including all fire safety system checks, emergency lighting and water temperatures, and annual building health checks To check First Aid boxes and kits across sites and vehicles and replenish as required Support staff with, and respond to, security issues during open hours, and to be an occasional key holder for out of hours and weekends Contribute to the health and safety management of the yards Contribute to risk assessments and COSHH assessments and ensure that working practices and our sites demonstrate high health and safety standards both for staff and all stakeholders Fleet Support the coordination of the maintenance, repair and servicing of company vehicles including scheduling routine inspections and other preventative maintenance tasks Support the accurate recording of vehicle maintenance history, repairs and service schedules Support the compliance with all regulatory requirements related to vehicle safety, licensing and registration Facilities/General: Contribute to regular inspection of facilities to identify maintenance issues, safety hazards and opportunities for improvement, completing relevant documentation To open up and close down facilities and buildings across our sites when needed Meet and assist external contractors providing access and information as required Support staff by directing and transporting deliveries across the site and providing porterage as required Visitor Services Support Undertake site checks to visitor areas, removal of litter, checking entrances and exit points are clear and free of any hazards Contribute to event set-up/take-down and staffing of a wide range of GE events Undertake any other duties, as requested by your Line Manager, commensurate with the level of responsibility of the job and the aims of The Green Estate CIC.Training:Individual discipline training including Joinery, Plastering, Painting/Decoration, Plumbing and Electrical: Awareness of maintenance principles, safety regulations, risk management and legislative requirements Tools and repair techniques for building components Sustainability practices and considerations Effective communication Different customer service techniques One day over multiple weeks for each discipline attending at either: City Campus- Granville Road, Sheffield. S2 2RL Advanced Technology Centre - Olive Grove, 2 Olive Grove Road, Sheffield. S2 3BATraining Outcome: Continuous employment through gained work experience Employer Description:We are The Green Estate Community Interest Company – one of the largest social enterprises in South Yorkshire. Our mission is to grow green and resilient urban places for people and nature to thrive. We were originally set up in 2003 as a heritage and environmental regeneration project in the Manor area of Sheffield. The Green Estate team of staff, volunteers and partners (which includes Manor and Castle Development Trust, Sheffield City Council and the University of Sheffield) have turned 42 hectares of derelict land and heritage buildings into a unique, beautiful and sustainable landscape for people and nature to enjoy for generations to come. We are a multiple award-winning organisation and have become a beacon for place-based urban resilience with a social, economic and environmental impact on our local community and beyond.Working Hours :Monday to Friday 8.30am- 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness,A "can do" pragmatic approach,Good time management,Ability to Multi-Task,Ability to adapt & improvise ....Read more...
Team Leader Apprenticeship
As an Apprentice Team Leader with Urban & Heritage, your motivational skills and passion for customer care make you the perfect person to lead our front of house teams. You'll ensure that each team member knows their stuff and can wow customers with a 5* experience. And it doesn't stop with food and drink! From quizzes to music evenings - your creativity and organisational skills can bring communities closer together. Urban Heritage are contemporary pubs that blends the character and authenticity of Britain's traditional pubs with the energy and style of modern city living. We celebrate the meeting of old and new and focus on premium drinks, craft beers, cocktails, quality wines and a good menu that balances classic pub favourites with contemporary dishes and seasonal flavours. Whether guests are joining for after-work drinks, weekend brunch, casual dining, or evening occasions, Urban Heritage creates an environment that feels stylish, energetic, and effortlessly welcoming. As an Apprentice Team Leader you will... Provide customers with a heartfelt and memorable experience each and every time they visit. Deputise for the management team and resolve any issues that arise in their absence. Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork. Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible. What you'll bring... A great eye for detail, making sure every pint is poured to perfection. Be a role model to the team on giving great service and making sure every customer receives a warm welcome. An ability to think on your feet and adapt to whatever challenges arise during a busy shift. A positive can-do attitude and be a real team player. We're all about rewarding our team's hard work, that's why you will benefit from... Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount. Free employee assistance program - mental health, well-being, financial, and legal support because you matter! Enhanced, family-friendly maternity and paternity policies. Menopause Friendly Employer. Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank. Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them! Wagestream - access your wage before payday for when life happens. Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more... What your apprenticeship includes: You won't need to attend college, our apprenticeships are delivered through work-based training which includes a mixture of face-to-face sessions and remote Team calls with your Lifetime Learner Coach every 6 weeks. You will also have a mentor within the workplace to support you. Obtain Functional Skills in English and Maths, with support tailored to your needs (if you don't already have GCSE or equivalents). Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Learner Coach including feedback sessions. CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG We aim to embed inclusion into every decision we make - across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.Training:Hospitality Supervisor Apprenticeship - Food and Beverage Level 3, including Functional Skills in Maths and English.Training Outcome:With Greene King and Lifetime Training, you will have the chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.Employer Description:From all of us here at the Turks Head, we're glad to welcome you to our traditional pub, situated in the historic town of Tynemouth. Our team are always ready to make your time with us special, whether it's a mid-week night out or a quiet get-together with family.Working Hours :Exact shifts to be confirmed, expect to work evenings and weekends.Skills: Team Working,Organisation Skills ....Read more...
Kitchen Team Leader Apprenticeship
As an Apprentice Kitchen Team Leader with Hungry Horse, your motivational skills and passion for customer care make you the perfect person to lead our front of house teams. You'll ensure that each team member knows their stuff and can wow customers with a 5* experience. And it doesn't stop with food and drink! From quizzes to music evenings - your creativity and organisational skills can bring communities closer together. Amazing food, live sport, sun-drenched beer gardens and play areas for the kids: just a few things that make our Hungry Horse pubs so special. And with over 200 locations across the country, we've got sizzling steaks, to Sunday roasts and the perfect line-up of drinks to match. We know that coming to a pub's a treat. But it doesn't have to be a rare one. The goal behind our family pubs is to feed the whole gang for less. As an Apprentice Kitchen Team Leader, you will: Prepare, cook, and present food to brand standards, ensuring every dish is served with pride. Support and guide the kitchen team, helping to organise service and maintain high performance during busy shifts. Deputise for the Kitchen Manager or senior chefs when required, helping to resolve issues and keep service running smoothly. Ensure all food hygiene, health & safety, and cleanliness standards are consistently met. Monitor stock levels, food preparation, and kitchen organisation to ensure efficient service. What you'll bring: A passion for food and high standards in food preparation and presentation. Strong leadership skills and the ability to motivate and support others. A calm, organised approach, with the ability to think on your feet during busy services. A commitment to maintaining excellent food safety, hygiene, and cleanliness standards. A positive, can-do attitude and the ability to work as part of a close-knit team. We're all about rewarding our team's hard work, that's why you will benefit from Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount. Free employee assistance program - mental health, well-being, financial, and legal support because you matter! Enhanced, family-friendly maternity and paternity policies Menopause Friendly Employer Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank. Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them! Wagestream - access your wage before payday for when life happens. Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more... What your apprenticeship includes: You won't need to attend college, our apprenticeships are delivered through work-based training which includes a mixture of face-to-face sessions and remote Team calls with your Lifetime Learner Coach every 6 weeks. You will also have a mentor within the workplace to support you. Obtain Functional Skills in English and maths, with support tailored to your needs (if you don't already have GCSE or equivalents) Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Learner Coach including feedback sessions. Creating places where people feel welcome, safe and that they belong. We aim to embed inclusion into every decision we make - across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive. Training:Senior Production Chef Apprenticeship L3 including Functional Skills in maths and English.Training Outcome:With Greene King and Lifetime Training, you will have the chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.Employer Description:Greene King is the country's leading pub retailer and brewer, running over 3,100 pubs, restaurants and hotels across England, Wales and Scotland.Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills ....Read more...
Kitchen Team Lead Apprenticeship
As an Apprentice Kitchen Team Leader with Hungry Horse, your motivational skills and passion for customer care make you the perfect person to lead our front of house teams. You'll ensure that each team member knows their stuff and can wow customers with a 5* experience. And it doesn't stop with food and drink! From quizzes to music evenings - your creativity and organisational skills can bring communities closer together. Amazing food, live sport, sun-drenched beer gardens and play areas for the kids: just a few things that make our Hungry Horse pubs so special. And with over 200 locations across the country, we've got sizzling steaks, to Sunday roasts and the perfect line-up of drinks to match. We know that coming to a pub's a treat. But it doesn't have to be a rare one. The goal behind our family pubs is to feed the whole gang for less. As an Apprentice Kitchen Team Leader, you will... Prepare, cook, and present food to brand standards, ensuring every dish is served with pride Support and guide the kitchen team, helping to organise service and maintain high performance during busy shifts Deputise for the Kitchen Manager or senior chefs when required, helping to resolve issues and keep service running smoothly Ensure all food hygiene, health & safety, and cleanliness standards are consistently met Monitor stock levels, food preparation, and kitchen organisation to ensure efficient service What you'll bring... A passion for food and high standards in food preparation and presentation Strong leadership skills and the ability to motivate and support others A calm, organised approach, with the ability to think on your feet during busy services A commitment to maintaining excellent food safety, hygiene, and cleanliness standards A positive, can-do attitude and the ability to work as part of a close-knit team We're all about rewarding our team's hard work, that's why you will benefit from... Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount Free employee assistance program - mental health, well-being, financial, and legal support because you matter! Enhanced, family-friendly maternity and paternity policies Menopause Friendly Employer Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so, you can enjoy a weekend away without breaking the bank Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them! Wagestream - access your wage before payday for when life happens Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more... What your apprenticeship includes: You won't need to attend college; our apprenticeships are delivered through work-based training which includes a mixture of face-to-face sessions and remote Team calls with your Lifetime Learner Coach every 6 weeks. You will also have a mentor within the workplace to support you Obtain Functional Skills in English and maths, with support tailored to your needs (if you don't already have GCSE or equivalents) Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Learner Coach including feedback sessions CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG. We aim to embed inclusion into every decision we make - across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.Training:Senior Production Chef Apprenticeship Level 3 including Functional Skills in maths and English.Training Outcome:With Greene King and Lifetime Training, you will have the chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.Employer Description:If you're after the perfect venue for a peaceful meal with the family or a long-awaited catch-up with the gang, look no further than the Stanley Ferry in Stanley, Wakefield. This peaceful, waterfront pub restaurant looks out on Stanley Ferry Marina, and where better to sip a perfectly poured pint on a pleasant evening than our beer garden?Working Hours :Saturday or Sunday shifts with longer hours and less days, exact shifts to be confirmed.Skills: Team Working,Organisation Skills ....Read more...
Technical Customer Support And Repairs Technician
An opportunity has arisen for a Technical Customer Support & Repairs Technician to join a leading developer of high-performance embedded computing, RF and mission-critical electronic systems supplying customers across the aerospace, defence, security, communications and other highly regulated technology markets. The organisation designs and manufactures advanced embedded computing platforms, rugged electronic hardware, signal processing solutions and high-performance computing technologies that support mission-critical applications including radar, electronic warfare, intelligence, surveillance, communications and secure computing. With an international customer base and a strong engineering heritage, the business is continuing to invest in its European support capability and customer service operations. This is a customer-focused technical role responsible for providing first and second-line product support, coordinating the complete RMA lifecycle and carrying out hands-on diagnosis, testing and repair of advanced electronic products. Working closely with customers and cross-functional engineering, manufacturing and quality teams, you will play a key role in improving repair turnaround, reducing unnecessary RMAs and ensuring an outstanding customer experience. This role would suit an Electronics Technician, Repair Engineer, Test Technician, Technical Support Engineer or Customer Support Engineer who enjoys combining technical troubleshooting with customer interaction and project coordination within a high-technology engineering environment. Main Responsibilities of the Technical Customer Support & Repairs Technician (Reading): Provide first and second-line technical support to customers via telephone, email and remote support tools Diagnose hardware and system-level issues relating to embedded computing, RF and electronic systems Guide customers through product configuration, operation and troubleshooting activities Manage the complete RMA process from initial enquiry through to product return and customer communication Carry out hands-on fault finding, testing and repair of electronic assemblies and systems Perform functional testing, acceptance testing and quality verification using industry-standard electronic test equipment including oscilloscopes, multimeters, logic analysers and spectrum analysers Work from schematics, engineering drawings, manufacturing documentation and test procedures Maintain accurate repair records, service reports and customer documentation Liaise with engineering, manufacturing and quality teams to investigate product issues and implement corrective actions Support root cause investigations and continuous improvement initiatives across repair and service activities Develop and improve repair procedures, diagnostic processes and technical documentation Provide customers with regular updates throughout technical investigations and repair activities Occasionally support customer visits, field service activities and technical demonstrations where required Requirements of the Technical Customer Support & Repairs Technician (Reading): Previous experience within Electronics Repair, Test Engineering, Technical Support, Product Support, Field Service, Customer Support Engineering or a similar technical role Strong understanding of analogue and digital electronic systems and component-level diagnostics Experience fault finding and repairing electronic assemblies or embedded hardware Ability to read electrical schematics, wiring diagrams and technical documentation Hands-on experience using electronic test equipment including oscilloscopes, multimeters and signal generators Excellent customer service, communication and stakeholder management skills Experience managing multiple customer enquiries and technical issues simultaneously Strong organisational skills with the ability to coordinate repairs, engineering support and customer expectations High attention to detail with a structured approach to documentation and record keeping Ability to work collaboratively across engineering, manufacturing, operations and quality teams Experience within one or more of the following technologies would be advantageous: Embedded computing systems RF and microwave technologies Ruggedised electronic systems PCB and PCBA assemblies Single Board Computers (SBCs) Avionics electronics Defence electronics High-performance computing platforms Desirable: Technical qualification in Electronics Engineering, Electrical Engineering or a related discipline Experience supporting aerospace, defence, communications or industrial electronic products Experience managing structured RMA processes and product returns IPC soldering certification (IPC-A-610, J-STD-001 or equivalent) Experience using ERP, CRM or service management platforms such as Oracle, Salesforce or JIRA Knowledge of Lean Manufacturing, Six Sigma or continuous improvement methodologies Experience working within regulated engineering environments including defence or aerospace Working Pattern & Benefits: Office-based role in Reading, Berkshire Opportunity to support cutting-edge embedded computing and RF technologies used in mission-critical applications Customer-facing position with significant interaction across engineering, manufacturing and international support teams Opportunity to influence and improve European repair capability and customer support processes Private healthcare Annual bonus scheme Pension scheme with employer contribution Life assurance and income protection Employee Assistance Programme Employee share purchase scheme 25 days annual leave plus additional Christmas shutdown Long-term career development within an internationally recognised engineering organisation To apply for this Technical Customer Support & Repairs Technician role, please send your CV to Kishan Chandarana: kchandarana@redlinegroup.Com ....Read more...
Senior Conference Producer - Maternity Cover
Are you an experienced Conference Producer looking to take ownership of a busy portfolio of high-profile healthcare events?Do you enjoy combining content development, speaker management, project delivery and commercial thinking?We are looking for a Senior Conference Producer to join our events team in September/October on a maternity cover basis, managing content and delivery across a portfolio of more than 20 live and virtual healthcare events.What's in It for You? £40,000-£45,000 salary, depending on experienceHybrid workingCentral London office near Bank, St Paul's and Barbican28 days' annual leave, rising to 30 days after two years, plus bank holidaysPrivate healthcare insuranceOpportunity to manage an established portfolio of 20+ eventsWork within a small, efficient team and with leading UK healthcare professional brandsVaried role combining content, events, marketing and commercial collaborationGreat Place to Work and UK's Best Workplaces for Women certified employer About the RoleYou will take responsibility for the content and delivery of events across at least three leading healthcare brands: Nursing in Practice, Management in Practice and Clinical Excellence.The portfolio includes approximately 20 live and virtual events, including around 10 face-to-face events across the UK.This is a hands-on role covering the full event lifecycle, from researching topics and developing conference programmes through to recruiting speakers, hosting virtual events and managing agendas onsite.You will also work closely with editorial, sales and marketing teams to ensure events deliver strong audience engagement, delegate satisfaction and commercial performance.Key Responsibilities Research and develop engaging healthcare conference programmesCarry out primary and secondary research to identify relevant topics and themesRecruit and manage expert speakersCoordinate speaker biographies, presentations, photographs and expensesLiaise with sponsors regarding workshops and sponsored sessionsDevelop engaging formats for live and virtual sessionsWork with sales teams to identify commercial opportunitiesManage speakers and agendas at face-to-face events across the UKBrief speakers and ensure sessions run smoothly and to scheduleHost and manage virtual events from the backendCreate webinar staging pages and Zoom linksCoordinate sponsor approvals where requiredUpdate and proof event websitesSupport the creation of on-demand and post-event contentWork with marketing teams on event messaging, emails and promotional copyIdentify potential marketing partnerships and contra opportunitiesMonitor competitors and developments within the healthcare events marketMaintain an understanding of relevant healthcare and pharmaceutical compliance requirements What We're Looking ForYou will need: At least two years' conference production experienceExperience managing events from initial research through to deliveryStrong primary and secondary research skillsExperience recruiting and managing speakersFace-to-face event delivery experienceExcellent project management and organisational skillsThe ability to manage several events and deadlines simultaneouslyStrong communication and relationship-building skillsConfidence working with senior speakers, sponsors, clients and internal teamsA good understanding of the commercial drivers behind eventsExcellent attention to detailStrong Microsoft Office skillsThe ability to work independently and take ownership of projectsWillingness to travel within the UK, including occasional overnight stays Desirable ExperienceIt would be beneficial if you also have: Healthcare or pharmaceutical events experienceKnowledge of the UK healthcare sectorUnderstanding of the ABPI CodeExperience updating websitesExperience using event management systemsExperience producing virtual or hybrid events About UsWe are an established integrated media and marketing services business serving a community of more than 590,000 UK healthcare professionals.For more than 30 years, we have produced specialist content, publications and events designed to inform and engage healthcare professional audiences.Our events programme ranges from bespoke client events to major conferences and exhibitions attracting up to 1,000 attendees.Apply TodayIf you are an experienced Conference Producer looking for a varied role where you can take genuine ownership of an established healthcare events portfolio, we would be pleased to hear from you.Please apply with your CV and covering letter by Friday, 4 September 2026.We may close the recruitment process earlier if a suitable candidate is appointed. Please note that due to the expected high volume of applications, only successful candidates will be contacted. No recruitment agencies please. ....Read more...
Education Contracts Manager
An established education services provider is seeking an experienced Contract Manager to take ownership of a portfolio of accounts delivering alternative education to children who need it most. This is a role for someone who understands education from the inside out and wants their commercial and account management skills to translate directly into better outcomes for vulnerable learners.The organisation works hand-in-hand with Local Authorities to provide inclusive, high-quality tuition, with a clear mission to close the inequality gap in education. As Contract Manager, you will sit at the centre of every account, keeping parents, tutors, schools and Local Authorities aligned and focused on each learner's success.This is a predominantly office based position in Hertfordshire, working within a small, fast-paced and mission-driven team.Reporting Line and HoursReports to: Contracts DirectorHours: Full time, 37.5 hours per weekLocation: Office-based, HertfordshireAbout the RoleThe Contract Manager oversees the full lifecycle of learner experiences while ensuring each contract remains profitable. You will act as the key liaison across all stakeholders, delivering a consistent, joined-up service that keeps everyone informed and working toward the same goal. Your work will shape real outcomes for children in alternative education by ensuring the right support reaches the right learner at the right time.Here's what you'll be doing:Owning and managing the P&L for assigned contracts to ensure profitability and long-term valueBuilding and maintaining strong relationships with Local Authorities, schools, parents and tutors, acting as the main point of contact for your accountsLeading planning, review, medical and safeguarding meetings with account contacts as requiredEnsuring monthly KPIs are consistently met and exceeded across all contractsSourcing, assessing and allocating the most suitable tutors for each contract, then supporting them with lesson planning, feedback and performance reviewsProducing monthly performance reports and comprehensive written reports for Local AuthoritiesMaintaining accurate records and ensuring all documentation is compliant with company and Local Authority requirementsPreparing mini-bids, independently or alongside Bid Writers, to win new business and grow the portfolioSupporting compliance with safeguarding, data protection and regulatory requirements at all timesHere are the skills you'll need:This role requires a genuine education background. You must understand how education works in practice, ideally within the UK schools, tuition, SEN or alternative provision landscape. Candidates without direct education sector experience will not be suitable for this position.Beyond that, you will bring:Proven experience in contract or account management, ideally within education or the public sectorA strong working understanding of how education is delivered, funded and coordinated, and the needs of vulnerable and alternative-provision learnersCommercial acumen with hands-on experience managing budgets, P&L and KPIsExcellent interpersonal, stakeholder management and communication skillsStrong organisational and multitasking ability, with sharp attention to detailThe ability to write professional reports and bid proposalsExcellent IT skillsDesirable: direct experience working with Local Authorities or education-based services, knowledge of safeguarding procedures and education regulations, and previous experience managing or supporting tutors and educators.Work PermissionsYou must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.SafeguardingThis organisation is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and expects all staff to share this commitment. The successful candidate will be required to complete an enhanced DBS check and declare any relevant convictions, cautions, reprimands or final warnings in line with current guidance. A criminal record will not necessarily bar candidates from employment; any decision will depend on the nature of the role and the circumstances of the offence.Key perks and benefits:Salary of £32,000 plus bonus32 days holiday including bank holidays, rising annually to a cap of 35 daysCompany pension schemeFree local gym membership after three monthsThe chance to do commercially meaningful work that genuinely improves children's livesWhy This Career MattersAlternative and inclusive education is one of the most vital and fast-growing areas of the sector, with Local Authorities increasingly reliant on trusted specialist providers to support learners who fall outside mainstream settings. A Contract Manager who combines commercial discipline with a real understanding of education is exceptionally well placed for long-term career growth, whether progressing into senior contract leadership, operations or business development. This is a career where every account you manage translates into tangible impact for children who need it most.This organisation is an equal opportunity employer, committed to diversity and inclusion, and to building a workforce where every individual can thrive.Brought to you by The Opportunity Hub UK, connecting talented professionals with roles that make a genuine difference. ....Read more...
User Acquisition Manager – App Growth (Remote UK Client)
User Acquisition Manager – App GrowthLocation: PhilippinesJob Type: Full-timeWork Arrangement: RemoteSalary: PhP70,000–PhP100,000 per month, depending on experienceAbout the CompanyOur client is a fast-growing, internationally recognised App Growth Agency headquartered in Central London, working with clients across the UK, Europe and the Americas.The company specialises in helping businesses launch, grow and scale mobile apps through User Acquisition, App Store Optimisation (ASO), creative strategy, analytics and wider app growth services.With a growing team of mobile marketing specialists and a strong reputation within the industry, they are now looking for a data-driven and enthusiastic User Acquisition Manager to join their team and play a key role in driving growth for their clients.The RoleAs a User Acquisition Manager, you will be responsible for developing and optimising strategies that help mobile apps acquire high-quality users at scale.You will work closely with clients to understand their growth objectives, analyse acquisition performance, identify opportunities and make data-driven recommendations to improve user acquisition and long-term value.This is a client-facing and analytical role, so you'll need to be confident working with data, presenting insights and communicating recommendations to clients.Key ResponsibilitiesDevelop and implement User Acquisition strategies for mobile app clients.Drive the acquisition of high-quality users through relevant digital acquisition channels.Monitor and analyse key UA metrics including CPI, CPA, CAC, ROAS, LTV, retention and conversion rates.Analyse user acquisition and behavioural data to identify trends and growth opportunities.Optimise acquisition strategies based on performance data and user quality.Conduct testing and experimentation to improve acquisition efficiency and scale.Identify opportunities to increase user volume while maintaining efficient acquisition costs.Evaluate the quality and long-term value of acquired users.Work closely with clients to understand their growth objectives, target audiences and KPIs.Present campaign performance, insights and recommendations to clients.Translate complex data into clear and actionable growth recommendations.Collaborate with internal ASO, creative, analytics and strategy teams to support wider app growth objectives.Utilise attribution and analytics data to understand acquisition performance and user journeys.Keep up to date with developments, trends and best practices within User Acquisition and mobile app marketing.Manage multiple client accounts and priorities within a fast-paced agency environment.Requirements2+ years of experience in User Acquisition, Mobile Marketing, Performance Marketing or a similar role.Previous experience working within a digital or marketing agency is highly preferred.Proven experience in mobile app User Acquisition or app growth.Strong understanding of key UA metrics including CPI, CPA, CAC, ROAS, LTV and retention.Strong analytical skills with the ability to interpret performance data and make data-driven decisions.Experience with mobile attribution and analytics tools.Understanding of acquisition funnels, audience segmentation and user behaviour.Experience with testing and experimentation to improve acquisition performance.Strong understanding of the relationship between acquisition cost, user quality, retention and lifetime value.Excellent communication and presentation skills.Confident working directly with clients and presenting performance insights.Strong organisational skills with the ability to manage multiple clients and priorities.Proactive, commercially minded and results-oriented.Strong interest in digital marketing, mobile apps and User Acquisition.What We're Looking ForWe're looking for someone who understands that User Acquisition is about more than simply generating app installs.You should be highly data-driven and able to understand whether the users being acquired are valuable and contributing to the long-term growth of an app.You'll need to be comfortable analysing performance, identifying opportunities, testing new strategies and communicating your recommendations to clients.As you'll be working in an agency environment, strong communication and client-facing skills are essential.Previous experience specifically within mobile app User Acquisition, app growth or a digital marketing agency would be highly advantageous.Why Join?Join a fast-growing international App Growth Agency.Work with exciting mobile apps and digital products across international markets.Gain exposure to international User Acquisition and app growth strategies.Work directly with clients and senior stakeholders.Join a collaborative team of experienced mobile marketing professionals.Opportunities for career progression and professional development.Access to training and learning resources.Flexible remote working environment.Competitive salary based on experience.Regular team socials and collaborative activities.Employee wellbeing and support programmes.Recognition and reward initiatives.Opportunity to work at the forefront of mobile marketing and app growth. ....Read more...
Groundworks apprentice
The apprentices will be involved in many duties during day, no day is the same: Gaining an understading of the principles of health, safety, welfare and environmentally responsible work practices and how they must be applied in relation to the work, self and to others including understanding the principles of risk assessments Basic awareness of environmental and health hazards Work safely and securely in compliance with given information, organisational policies and procedures, and current health, safety and welfare legislation including following the procedures for working in contaminated ground Conform with productive working practices and completing the work in accordance with the programme of work Interpret and follow verbal and written work instructions from supervisors and site managersAccess, interpret and use drawings and specificationsSelect the required resources including tools and fixture Move, handle and store resources complying with relevant legislation & guidance Use and maintain power tools and equipment (including;. compactor plates, boning rods, portable power tools, levels, straight edges, lines, pins and laser equipment) Gauge and mix mortars and concrete by hand and by mixer Select and use basic setting out equipment including tape measures, levels, straight edges, lines and pins, boning rods and laser equipment under guidance of the supervisor Install, maintain and remove temporary protection and safety arrangements for the work area relating to barriers and temporary structures, including protection, safety notices and safety lighting Install and test basic drainage and ducting Measure, mark, cut and install geo-membranes to stabilise soil for re-instatement and excavations Transport and place, then compact and finish concrete to slabs/bases, footing oversights, paths, form slab edgings including positioning reinforcement and kerbs Set out and lay flags, paviours and edging to paths, driveways and other areas Install ironworks relating to access covers and frames, and gully grates and frames including preparatory brickwork Locate and excavate to expose buried utility services using electronic location instruments Provide and remove temporary works including shallow excavation support (up to 1.2 metres) Form and reinstate excavations and surfaces to sub-grades, sub-bases and road bases Prepare to, then direct and guide the movement of vehicles, plant or machinery Training:Groundworker Level 2 Apprenticeship Standard: Throughout the apprenticeship, the apprentice will be engaged in various activities to build their portfolio and enhance their skills in the workplace The apprentices will be required to attend SGS College, Horizon 38 Campus, Taurus Road, Filton. BS34 6FE. Practical workshops building on their skills learnt at college and at work, knowledge lessons and complete a portfolio of evidence They will also undertake some self-directed study to further their understanding Additionally, the apprentice will have regular progress reviews with their employer and Lecturer Assessor to ensure they are on track Training Outcome: The apprenticeship is the starting point for an exciting career within the team Employer Description:Brandwells Construction was first registered as Brandwells Ltd on 9th April 1973 by Andy Dowden, Executive Chairman, and my then senior partner, Joe Whitter. The business was renamed Brandwells Construction Co Ltd before it commenced trading. Joe and Andy had worked together in two previous employments, firstly at Avonmouth Plant & Construction Co. Ltd (APC) and later at Durnfords Construction Ltd (Durnfords), based in central Bristol. At APC, I was a trainee when first assigned to work under Joe, who was a senior Contracts Manager for the Company. Some years later, after I had had a spell as a Site Engineer for Holland and Hannen and Cubitts Ltd, we again came together when Joe left APC and took up the position of Managing Director at Durnfords Construction and invited me to join him as his Contract Manager. After about 7 years of working together, the Company was subject to a takeover, and this is what led to us jointly deciding to branch out on our own. The birth of Brandwells Construction. The company continued to grow and now has established itself as one of the foremost groundworks contractors in the South West, we have attained preferred contractor status with quite a number of our clients. Our clients now include most of the major housing developers: Barratt Homes, Lovell, Redrow, Taylor Wimpey, Linden and Bovis (now Vistry), David Wilson and Bellway as well as a number of smaller regional development companies. Where we are today There have been many ups and downs along the way, including recessions, the financial crisis of 2008 and most recently the Covid pandemic but the Company has managed to weather the storms and, thanks to the strong and dedicated team of people who make up the present-day management, not forgetting the now 300 plus operatives who actually do the work, we are stronger than ever. 2022 saw the opening of a South West Regional office at Alphington, Exeter to cope with the growth in our workload in this area and it was also a record year for the Company with turnover hitting an all-time high of over £62 million. 2023 promises to be another challenging year in the wake of the pandemic and as a consequence of the energy crisis brought on by the war in Ukraine, but from its position of strength there is every hope that we will see off that challenge as we have many times in the past.Working Hours :Monday- Friday. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness ....Read more...
Accounts Level 2 Apprentice - 12 Months Fixed Term
Main duties and responsibilities: Process purchase invoices and ensure accurate coding and recording Assist with sales invoicing and credit control activities Support the maintenance of financial records and filing systems Process expense claims and staff reimbursements in line with company policies Assist with maintaining supplier and customer account information Help reconcile bank accounts and financial transactions Assist with month-end processes and financial reporting activities Support cash management and monitoring of income and expenditure Prepare financial data and reports for review by senior finance staff Assist with budgeting and forecasting exercises as required Learn and use financial systems and accounting software effectively Maintain confidentiality and security of financial information Support compliance with financial policies, procedures, and regulatory requirements Ensure accurate record keeping and audit readiness Respond professionally to finance-related queries from colleagues, customers, and suppliers Build positive working relationships across the organisation Provide administrative support to the Finance Team as required Attend all required apprenticeship training sessions Complete coursework, assessments, and portfolio evidence within agreed timescales Apply learning from the apprenticeship programme within the workplace Work towards achieving the apprenticeship qualification Adhere to organisational policies and procedures Promote equality, diversity, and inclusion Undertake any other reasonable duties commensurate with the role and level of responsibility Standard for all Jobs: To perform services not only for the college but also for any subsidiary as required To take a proactive role in the identification of personal and group training and developmental needs which support college objectives and to actively participate in the fulfilment of identified training and development needs To contribute promotional activities both inside and outside the college and to assist in the production of promotional and publicity materials as required To operate at all time within both the spirit and the practice of the college Equal Opportunities policies To be aware of and work with due regard to safety and safe practice. To meet statutory requirements and to report any hazards / unsafe practices or incidents as appropriate To represent the college in the best light at all times To maintain such records and undertake administrative duties as may be determined by the college To carry out any other duties in connection with the appointment which may be reasonably determined from time to time by the College Principal or line manager This job description is intended to provide a guide to the general duties and responsibilities of the specified post and to set in context the framework within which the post holder will operate It should not be regarded as a legal document nor a set of conditions of service The job description sets out the main duties of the post at the time it was drawn up. Such duties may vary from time to time without changing the general character of the post Such variations are common occurrences and cannot of themselves justify a reconsideration of the grading of the post This job description will be reviewed regularly and may be varied in the light of the business needs of the college Training: You will be required to attend The Broadway Campus, Dudley College, 1 day per week in term time only You will be assigned an assessor who will visit you in the workplace every 8 weeks to support you with your apprenticeship You will receive a Level 2 Accounts or Finance Assistant qualification upon successful completion of your apprenticeship In house training will be provided on an ongoing daily basis with the current finance team Training Outcome: Career Prospects - Manager Positions In addition, transferable skills to different departments There may also be opportunities in technical professional support roles too Employer Description:Dudley College of Technology is a further and higher education college based in Dudley, England. The college's history dates to 1862, when the Dudley Public Hall and Mechanics Institute was first built. Since that date the college has continued to provide technical and vocational education. Now forming the Dudley Learning Quarter, and the Brierley Hill Learning Quarter the college has expanded across the borough and is one of the most successful further education colleges in the UK, providing a wide range of education and training programmes across the West Midlands, with inspirational facilities in which our students can access world-leading technology, we are at the forefront of Further Education. The college continues to invest in its learning environment to provide outstanding facilities to its students. Enrolling around 12,000 students each year across a wide range of academic and vocational programmes, on both a full and part-time basis our provision continues to develop as a response to the ever-changing skills agenda. The college offers courses in a wide range of subject areas and provides education and training for apprentices, advanced apprentices, and work-based adults. The college has extensive links with employers on a local, regional, and national basis offering a diverse range of business improvement and employee skills updating programmes. The college also offers a number of employability programmes to help adults return to work.Working Hours :Monday - Friday between 8.30am - 5.00pm. However, hours can be discussed at interview - earlier start times and later finishing times may be required on occasions - so flexibility is desirable.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Analytical skills,Team working,Initiative,Microsoft office,Good written English,Ability to prioritise,Basic understanding of maths ....Read more...
Retreat and Guest Relations Manager
Position Title: Retreat and Guest Relations ManagerSalary: Up to £44,000 per annum + BenefitsHours: Full time 40 hours per week, 5 days over 7 to include weekends and bank holidaysBased at Ampleforth Abbey YO62 4ENLine Manager: Head of Guest OperationsKey relationships: The Monastery Lead for HospitalityLine management of: 2 x Retreat Coordinators1 x Event CoordinatorVolunteers within Retreats & Events About Ampleforth AbbeyAmpleforth Abbey is home to the UK’s largest Benedictine Monastic Community, rooted in the Rule of St Benedict, whose mission is to seek God through prayer and service, and to invite others to experience faith in action.Located in the Howardian Hills north of York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room.Ampleforth Abbey Trust is a registered charity, working alongside the Monastic Community to support its mission. With around 60 lay staff, the Trust delivers on a five-year strategy, “Choosing a Future Together”, to ensure a sustainable, faith-led future for the Abbey.Supporting the Monastic Community’s charism of Welcome and Hospitality, the Guest Relations Manager oversees, facilitates and delivers full-service support from an initial enquiry to the conclusion of a visit, providing excellent guest service for all retreatants, visitors, groups and for guests on tours and commercial events, while delivering on the aims of high occupancy, seamless coordination, excellent guest service and maximising revenue across all guest experiences.If you enjoy working in a friendly peaceful atmosphere, meeting new people, being part of a hardworking team Ampleforth Abbey is perfect for you!Core to this role is the delivery of a guest and hospitality experience commensurate with the aims of the Ampleforth Benedictine Community.The main responsibilities are as follows but are not limited to:-1. Guest Relations and Front of House for Ampleforth Abbey Trust Provide a first point of Benedictine welcome to all guests, visitors and enquirers.Working closely with the Monastic Lead, manage and implement the annual programme of retreats.Work closely with the Monastic Community in the delivery of the retreat programme and a welcoming environment for all guests.Manage all guest bookings for retreat guests, group tours, day visitors, conferences and events.Oversee guest arrivals, check-in/check-out processes.Oversee the provision of a Benedictine welcome to all group and event visitors.Liaise and coordinate with other departments to ensure a smooth operational service to guests and visitors.Work with the Housekeeping Supervisor to ensure rooms are serviced on time and with the relevant personal requirements.Act as the senior point of escalation for guest complaints and service recovery, resolving issues swiftly and to the guest's satisfaction.Liaise and coordinate with the Marketing team and Monastic Community on the receiving of donations. 2. Team Leadership & Management Set the standard, lead and motivate the Coordination team in the provision of a professional and excellent Benedictine guest experience.Liaise regularly with the Monastic Lead of Hospitality to ensure delivery of the Community’s aims.Liaise regularly with the Guest Operations Manager and other on site team members to ensure the smooth delivery of services for all guest bookings.Participate in all Ampleforth Abbey Trust team meetings appropriate to the Role of Guest Relations Manager.Lead regular team meetings for the management of the team’s workload and the delivery of efficient and proactive guest support services.Conduct regular performance reviews to develop the skills and personal development of the Coordination team members.Lead or arrange training for team members, appropriate to their role.Set clear performance targets for retreat and event bookings.Manage rotas and staffing levels and ensure appropriate cover including weekends and bank holidaysEnsure compliance in all aspects of Health and Safety, G.D.P.R. and Safeguarding in accordance with the Trust’s Policies and Procedures. 3. Reservations & Revenue Management Manage the booking calendar for Ampleforth Abbey Trust.Oversee all individual and group retreat reservations.Oversee the coordination of all group tours bookings.Optimise room occupancy and venue space utilization.Handle complex customer enquiries and escalations efficiently.Process invoices, deposits and final billing reports accurately.Track and report on key KPIs.Present monthly performance summaries and guest feedback analysis. 4. Conferences, Concerts & Events Management Serve as the primary contact for all external hire arrangements.Negotiate contracts, rates and terms for corporate conferences and events.Coordinate ticketing, seating plans and logistics for events and concerts.Liaise with internal and external caterers, audio visual technicians, and facilities’ teams for the smooth delivery of all events.Manage the Event Coordinator and handover to the Operations team to ensure flawless on-site delivery of events. 5. Customer Experience & Quality Control Ensure the Benedictine charism of Hospitality is at the heart of the guest experience.Create a warm, welcoming, professional Benedictine guest experience for all guests.Identify opportunities, including via guest feedback, to elevate service standards and enhance the guest experience, delivering and reviewing them on an ongoing basis.Ensure special guest requirements and dietary needs are logged and delivered. Ensure all health and safety compliance requirements and documentation are fulfilled across the guests’ experience. Any other duties, as required by the Head of Guest Operations, Executive Team, Abbot or Monastery Lead for Hospitality, which pertain to the provision of a good guest experience at Ampleforth Abbey.About You Previous experience in a similar roleStrong leadership and team management skillsBe a team player, flexible and reliable with a can-do attitudeExcellent guest service and communication abilitiesGood organisational skills with excellent attention to detailStrong problem-solving skills with the ability to manage multiple priorities.Own transport requiredExperience working in a heritage, visitor attraction, or faith-based settingInterest in history, heritage, or monastic traditionCalm, approachable, and professional mannerRespect and support for the spiritual and historic nature of the AbbeyAbility to work in a sometimes quiet, reflective environment Working Conditions Includes weekends, bank holidays, and occasional eventsFast-paced environment during peak visitor seasons Benefits Up to 8% employer-matched pensionLife assuranceFree lunch during working hoursFree on-site parking20% discount at the Tea room and Abbey ShopCycle to Work SchemeChristmas ClosureHistoric Houses and Yorkshire Great Houses, Castles and Gardens passes to borrowEmployee Assistance programmeRetail savings platform50% discount on fitness suite, swimming and other activities at St Albans Centre Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references.Interested? If you feel that you possess the relevant skills and experience, then please submit your CV for review. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...