Business Admin Apprenticeship - (Newcastle) Main duties of the job:
You will be working as part of our busy reception team ensuring our patients receive the best possible care
Job responsibilities:
This role will include (but not be limited to) :
Liaising with patients on the telephone and the front reception desk
Actioning clinical tasks
Workflow incoming mail
Processing repeat prescriptions
Assist the GPs whilst they are processing patient online triage requests
Ensuring you are aware and up to date with changes
National apprenticeship wage of £8 per hour or £10 per hour for anyone over 19 years.Training:
Business Administrator Level 3
Training Outcome:After completing the Level 3 Business Administrator apprenticeship, learners can progress into roles such as Business Support Officer, Senior Administrator, Office Coordinator, Customer Service Executive, Project Administrator, HR Administrator, or Finance Assistant, depending on their interests and strengths. With further experience, they can move into more advanced positions like Office Manager, Executive Assistant, Project Support Officer, HR Assistant, or Operations Assistant. Many learners also choose to continue their development through higher‑level qualifications, including Level 4 Project Management, Level 4 Business Analyst, Level 4 HR Support, Level 4 Marketing Executive, or management routes such as the Operations/Departmental Manager apprenticeship. These pathways support long‑term progression into supervisory, specialist, or management roles within a business.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Monday to Friday starting times vary from 7.30am -9.00am and finish times 4.30pm- 6.30pmSkills: Administrative skills,Attention to detail,Communication skills,IT skills,Logical,Organisation skills,Problem solving skills,Reliable,Team working....Read more...
Who we are…
The PNE is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116 year old, non-profit organization generates revenue through four activity streams: the 15 day annual summer Fair which averages 800,000 guests each year, Playland amusement park which welcomes 375,000 guests annually including Fright Nights, year-round events including concerts, trade shows and film, cultural and community events. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and being the best we can be.
We are looking for two (2) passionate and enthusiastic leaders that will join us in supporting the site's guest experience. Our ideal candidate is an individual that has a passion for event operations and experience in guest experience operations and training, leading to a high degree of continuity across multiple sites or venues. This role will work out of Playland Administration, with a focus on the PNE's guest experience across Playland, Fair, Fright Nights and some Year Round Events.
Why join our Team?
Exhilarating and fun-loving culture
Flexible work environment
Staff discounts
Opportunity to create lasting memories and relationships!
What will you do?
In your role as Assistant Manager, Guest Experience, you will work with the Manager and team of seasonal Assistant managers to set the tone for employee development and all guest facing interactions on the PNE site, including: Playland, Summer Fair and Fright Nights, with potential to support the Guest Experience team at Year Round Events.
Playland Operations
Support in pre-season set up, park readiness, administration requirements, employee onboarding and team training.
Work with your fellow assistant managers to support daily operations of the Guest Experience team, managing day to day Playland operations of Guest Experience team in the capacity of Manager on Duty and onsite management support as scheduled. This is an events based position and hours of work vary accordingly (evenings/ weekends and early mornings).
Work closely the Guest Experience management team to provide direction, feedback, mentorship and employee growth to a team of approximately 80 seasonal attendants and supervisors.
With your fellow assistant managers, support training, scheduling, payroll, progressive discipline and ongoing performance reviews and coaching of Guest Experience team members.
Support Standard Operating protocols to heighten staff awareness of Playland's Guest Experience policies and procedures.
Support team with guest ticket sales and resolution, conflict resolution, gift card sales, BBQ and birthday party hosting, and more!
First level of technical support: computers, printers, and various POS systems
Work closely with management to establish protocols and scripting for responses to Guest inquiries (through but not limited to the following channels: reception, e-mail, phone calls and on-site interactions).
Support existing and creation of standard operating procedures for site-wide in-bound Guest inquiries and coordinate/manage all responses.
Assisting with guest resolution conversations and finding appropriate solutions that benefit both the guest and the PNE
Perform other duties as required.
Fair & Festival Operations
Assist with set up, readiness, administration requirements, employee onboarding and team training in advance of annual summer fair.
Manage day to day operations during our annual Fair and Festivals (including summer fair and fright nights). Full availability for all 15 operational days of summer fair, working 10hrs/day required.
Support daily operations of the Guest Experience team throughout the Fairs and Festivals calendar in the capacity of Manager on Duty.
With your fellow assistant managers, support hiring, training, scheduling, payroll, progressive discipline and ongoing performance reviews and coaching of Guest Experience Fair team members.
Work closely the Guest Experience management team to provide direction, feedback, mentorship and employee growth to a team of approximately 100 seasonal attendants and supervisors.
Support established protocols and procedures to heighten staff awareness of event specific details.
Support team with guest ticket resolution, conflict resolution, gift card sales, sitewide lost and found, lost person command center, private BBQ event hosting, and more!
First level of technical support: computers, printers, various POS systems, etc.
Work closely with management to establish protocols and scripting for responses to Guest inquiries (through but not limited to the following channels: reception, e-mail, phone calls and on-site interactions).
Support existing and creation of standard operating procedures for site-wide in-bound Guest inquiries and coordinate/manage all responses.
Assisting with guest resolution conversations and finding appropriate solutions that benefit both the guest and the PNE
Perform other duties as required.
What else?
Ability to work extended hours (including late nights and/ or early mornings), evenings and most weekends required; this position is a full-time, event based position, and hours of work vary accordingly, shifts during Playland and Fright Nights average 8.5hrs/day with potential for longer days required throughout the season.
Full availability for all 15 operational days of the annual summer fair, working minimum of 10hrs/day during Fair is required.
Must be comfortable leading a large team of staff (approximately 30-60 staff/day) in an people-centric, high capacity, environment.
Must have a strong background with guest experience delivery and be comfortable communicating with guests both in person, via e-mail, and over the phone.
2-5 years of progressively responsible experience in a leadership capacity; preferably as an Assistant Manager or senior supervisor, supervising and providing direction to a large team (temporary, part time, seasonal, etc.).
Previous experience working in the hospitality, tourism or sports industries is preferred.
Diploma, Certificate, or degree in a relevant discipline, an equivalent combination of education & experience, or current enrollment in a relevant program is an asset.
Ability to foster collaborative and effective working relationships with all staff on-site.
Experience developing standardized manuals and operating procedures.
Strong planning, organizational, and administrative skills.
Excellent communication, interpersonal, supervisory, leadership and staff development.
Ability to function independently and under pressure, and ability to manage various projects at the same time.
Knowledge of the event industry is considered an asset.
Background working within a unionized environment is considered an asset.
Successful candidates must undergo a Criminal Record Check.
Who are you?
Proactive leader, with a guest-centric outlook.
Passionate about creating memorable experiences.
Passionate about coaching and mentoring new and young workers
Skillful, resolution driven communicator
Collaborative and results-oriented team player.
Committed to striving for excellence.
Where and when to APPLY?
Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.
Additional Information
The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a seasonal position with a typical salary range of $22 - $23 per hour. The starting salary will be based on the successful candidate's competencies, including but not limited to knowledg
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Operations Manager
Croydon
£50,000 - £55,000 + Progression + Growing Company + Company Vehicle + Market Leader + Medical Insurance + Immediate Start
Looking to take the next step in your career? If so, this market leader is looking for an Operations Manager to hit the ground running. Thrive in an environment where you will be able to progress your career and develop your technical / management skills. You will be given responsibility while working closely with the service team covering the South of England.
This rapidly growing market leader specialises in providing a high quality service to customers in the warewashing industry & due to excessive growth, they are looking to bring on an Operations Manager to help to manage the team. Have the opportunity to earn well whilst having a great all round package with the chance to carry on progressing technically and through the business.
The Operations Manager Role Will include:
* Working Together With Other Regional Operations Managers
* Managerial Role Covering The South Of England
* Managing a Team of Service Engineers
The Successful Operations Manager Will Have:
* Experience Managing a Team of Field Engineers
* Happy To Commute Around The South Of England
* Full Driving Licence
Please Apply Or Call Toby On 07458 163036 For Immediate Consideration.
Keywords: service, engineer, field, technician, mobile, mechanical, electrical, install, repair, maintenance, manager, supervisor, director, senior, lead, Croydon, Surrey, Kent, Crawley, South, London, Gatwick, Tunbridge Wells, Sussex
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.
Please visit our website to view other positions we are currently handling.
Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted.....Read more...
Job title: VP of people and cultureLocation: Barcelona or MadridSalary: €Negotiable according to experienceASAP startMy client is a rapidly expanding restaurant group dedicated to delivering exceptional dining experiences while fostering a collaborative, people-first culture. As the business grows, they are seeking a senior HR leader to drive both strategic initiatives and hands-on operational support across all locations.The VP of People & Culture will lead the human resources and people strategy, balancing executive-level planning with operational execution. This role includes shaping the company culture, developing talent strategies, and directly supporting restaurant teams through recruitment, onboarding, and day-to-day HR operations.Key Responsibilities:
Strategic Leadership: Collaborate with the executive team to define and execute a comprehensive people strategy aligned with business growth.Talent Acquisition & Development: Lead recruitment, onboarding, and ongoing training programs for restaurant staff and management.Culture & Engagement: Promote a positive, collaborative, and high-performing workplace culture across all locations.Operational Involvement: Regularly visit restaurants to understand team needs, provide HR support, and implement operational initiatives.HR Operations: Oversee HR policies, performance management, benefits, compensation, compliance, and employee relations.Leadership Development: Mentor and support leaders, ensuring a strong pipeline of talent for key roles.Metrics & Analytics: Track and analyze HR data to inform decisions and measure the impact of programs.
Qualifications:
10+ years of progressive HR leadership experience, preferably in hospitality or multi-unit operations.Proven ability to combine strategic planning with hands-on execution.Expertise in recruitment, talent management, organizational development, and employee engagement.Excellent leadership, communication, and interpersonal skills.Comfortable operating in a fast-paced, growing, and dynamic environment.Passion for building strong teams and shaping company culture.
Why Join:
Lead the people strategy for a growing, multi-location restaurant group.Directly influence culture, talent development, and operational excellence.Competitive compensation and benefits.Opportunity to work in a collaborative, innovative, and growth-oriented environment.
Job title: VP of people and cultureLocation: Barcelona or MadridSalary: €Negotiable according to experienceASAP startIf you would like to have more information about the role, please apply or send your cv to maria@corecruitment.comGet social…….http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment ....Read more...
We are seeking a highly organised, proactive Apprentice PA & Events Coordinator to support senior leadership and the delivery of Synonymous Sport’s growing events portfolio.
This is a development role with structured training, clear management and direct exposure to leadership. The role sits within the Support & Growth function of the business and exists to:
Protect and free up Founder time
Improve internal organisation and execution rhythm
Ensure professional, well-coordinated event deliverySupport smooth day-to-day operations
Founder and the event’s support is the priority focus of the role.
The purpose of this role is to:
Provide structured support to the Founder (primary priority)
Support the Head of Operations (Integrator) with internal coordination
Coordinate the administration and logistics of Synonymous Sport events
You will report directly to the Head of Operations (Integrator), who will manage priorities, workload and development. This ensures clear direction, appropriate scope and strong mentorship, while maintaining close collaboration with the Founder and wider Senior Leadership Team
Headline Responsibilities:
Founder Support (Primary Focus)
Coordinate the Founder’s diary, including meeting scheduling and travel coordination
Assist with structured inbox management, identifying priority communications
Maintain and track the Founder’s tasks, ensuring deadlines and follow-ups are monitored
Prepare meeting agendas, notes and follow-up actions
Attend selected meetings to take accurate minutes and record agreed actions
Ensure actions are assigned, recorded and followed up on
Anticipate scheduling, travel and preparation needs to maximise efficiency
Support structured problem-solving tasks by gathering information, preparing summaries and escalating where needed
Provide professional administrative support relating to the Founder’s agreed business and external interests, with clearly defined boundaries
Management of Synonymous Sport Hospitality and Ticketing Events Coordination & Administration (Secondary Focus)
Support planning and administration of all Synonymous Sport events
Maintain guest lists, ticket allocations and attendance records
Assist with supplier coordination and documentation
Support the planning and coordination of Private Round Table events
Help coordinate quarterly internal team events
Assist with post-event follow-ups and reporting
Head of Operations & Internal Coordination:
Support internal meeting scheduling and action tracking
Maintain task trackers and documentation (Asana, Capsule CRM etc.)
Assist with reporting coordination (event sales, pipeline updates etc.)
Help ensure information is organised, accurate and up to date Support internal meeting rhythm (preparation, note-taking, follow-up)
Office & Administrative Support
Manage office stationery and basic supplies
Maintain organised digital filing and documentation systems
Support practical business-related tasks and logistics as required (e.g. venue visits, supplier collections, document handling, operational materials)
Support ad hoc administrative tasks where capacity allows
Training:Business Administration Level 3 Apprenticeship Standard:
Apprentices learn the skills they need on the job with the guidance of a development coach who is an expert from industry. You will finish your apprenticeship with a recognised qualification, valuable industry experience, money, and substantial opportunities for promotion
Training is a blended learning delivery model: online learning, classroom sessions, work-based training, independent research, workplace projects, one-to-one support and training
Your training will include:
Information Technology
Record Document Production
Stakeholders and Stakeholder Management
Policies
Business Fundamentals
Planning and Organisation
Relevant Regulation
Processes
Effective Project Management
Managing Performance
For a full overview of the business administrator standard, please click on the following link:
https://creativealliance.org.uk/apprenticeships/business-administrator-level-3/Training Outcome:
Potential for full-time employment upon successful completion of the apprenticeship
Employer Description:Synonymous Sport was founded in early 2022 with a clear mission: to elevate brands through sports sponsorships.We are building a motivated, ambitious team within a supportive, fast-paced agency environment where learning, development and progression are actively encouraged.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Job Title: Deputy CEO – QSR GermanyLocation: Germany (remote/travel-based initially; future office in Munich)Salary: €100.000 - €120.000 + bonus and other benefitsStart: ASAPMy client is building a new quick service restaurant platform in Germany from the ground up and are looking for an experienced Deputy CEO to take full responsibility for operational, administrative, and strategic management.The role will focus on launching and scaling a profitable restaurant network across Thuringia, Saxony, and Bavaria, establishing robust governance and processes, and creating a sustainable, scalable operating model.The ideal candidate brings an international mindset, deep QSR/retail expertise, and a strong track record in multi-site restaurant leadership, new openings, and franchise-driven growth.Key ResponsibilitiesCompany Operations & Network Development
Build and implement the operational framework for the German business, aligned with group strategy and franchise standards.Lead market and site selection:Analyse catchment areas, footfall, competition, accessibility, and brand requirements across Thuringia, Saxony, and Bavaria.Prepare investment models for each location (CAPEX, OPEX, ROI, payback) and present business cases to shareholders.Negotiate with landlords, municipalities, and shopping centres and align expansion plans with shareholders and franchisor.
Restaurant Construction & Openings
Oversee end-to-end restaurant construction and fit-out in Germany, from contractor selection and tenders to budget and timeline control.Ensure full compliance with the brand book, technical specifications, and local regulations.Coordinate permitting with local authorities (building, fire, health, etc.) and ensure sites are fully operational at opening.
Property & Facility Management
Manage the existing real estate portfolio and technical operations of all restaurants.Ensure reliability and efficiency of engineering systems, equipment, and facilities, including maintenance planning and cost control.
People & Operations Leadership
Build and develop high-performing restaurant teams (restaurant managers, shift leaders, frontline staff) together with HR and operations.Implement training and certification programmes in line with group and franchisor standards.Design and manage incentive and motivation systems for restaurant teams.Own core operational KPIs: speed of service, food cost, labour cost, cleanliness, guest satisfaction/NPS.
Financial Management
Develop the company budget and individual restaurant budgets, ensuring alignment with growth and profitability targets.Control P&L, EBITDA, cash flow, food and labour costs, and optimise financial processes to increase profitability and reduce operating expenses.Provide regular financial and operational reporting to shareholders and the wider group.
Quality, Compliance & Risk
Ensure consistent product, service, and cleanliness standards in line with franchise requirements and local legislation.Prepare restaurants for internal and external audits; address incidents quickly and implement corrective actions.Oversee compliance with hygiene, safety, labour, and leasing regulations in Germany.
Strategic & Group Interface
Act as the key operational counterpart to the parent group on recruitment, legal, finance, supply chain, and operational topics.Participate in strategic planning sessions, network development discussions, and investment decisions.Represent the company in dealings with authorities, partners, and other external stakeholders in Germany
Requirements
Higher education in management, economics, hospitality, or a related field.At least 5 years of senior leadership experience in restaurant, QSR, or multi-site retail chains, ideally in a franchise environment.Proven experience in launching and scaling restaurant networks, including site selection, openings, and operational ramp-up.Strong financial acumen with demonstrable P&L ownership and track record in improving profitability.Excellent knowledge of German market conditions and legislation (leases, hygiene regulations, labour law).Fluency in German and English (spoken and written).Strong leadership, communication, and delegation skills, with the ability to operate in a fast-paced, high-growth, and often ambiguous environment.Willingness to travel regularly across Thuringia, Saxony, and Bavaria and to relocate or base yourself in Munich once the office is established.
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The role is designed to develop the apprentice’s skills, knowledge and behaviours in line with the Level 4 Associate Project Manager apprenticeship standard, enabling them to contribute effectively to projects delivered on time, within scope and budget, while operating safely within live and regulated environments.
What you'll do:
Supporting the project team in the initiation, planning, delivery and close-out of projects, ensuring information is accurate, up to date and aligned with approved governance
Reviewing and contributing to business cases, project briefs and scope documents, helping to ensure projects remain viable, aligned to objectives and deliverable
Assisting with stakeholder engagement, including preparing communications, attending meetings and supporting the coordination of internal and external parties
Developing, updating and maintaining sections of project documentation, such as scope statements, schedules, risk registers and action trackers
Supporting resource planning by helping to identify the people, skills and inputs required to deliver project activities
Using established quality management and governance systems to ensure project delivery meets legislative, safety and client requirements
Assisting in the identification and management of risks and opportunities, supporting mitigation actions and escalation where required
Contributing to the preparation of project reports and documentation required for approvals and governance reviews
Training:Monthly workshops with training provider covering topics such as:
Project Governance
Stakeholder & Communications Management
Project Leadership
Consolidated Planning
Budgeting & Cost Control
Business Case & Benefits Management
Scope & Schedule Management
Resource Management
Risk & Issue Management
Contract Management & Procurement
Quality Management
Project Context
Tools & Techniques
Training Outcome:This is a permanent role supported by an apprenticeship.Employer Description:At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.Working Hours :Monday - Friday, 08:00 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Graduate Transport and Logistics Coordinator in the Malton area paying up to £35,000 with career progression opportunities and ample training and development opportunities!
An exciting opportunity working with a national leader within Fuel & Agricultural Supplies. Providing career progression opportunities and the opportunity to work for a company which are investing millions to their UK-based sites and growing and developing.
Company Information
Their head office is based in Malton, which is easily commutable from surrounding areas such as York, Thirsk and other areas across North Yorkshire and the East Coast.
A developing, leading supplier of Fuel & Agricultural Supplies are looking for an ambitious and data-driven Graduate Transport and Logistics Coordinator at their Malton site in the North Yorkshire area. This role has become available due to company growth and ongoing site investment.
Salary and Benefits for the Graduate Transport and Logistics Coordinator
Annual Salary between £30,000 - £35,000 (DOE)
28 Days Annual Leave (Inclusive of Bank Holiday’s)
Company Pension Scheme
Company Phone And Laptop
Free Onsite Parking
No Travel Requirements
Role of the Graduate Transport and Logistics Coordinator
As the Graduate Transport and Logistics Coordinator, you will have the opportunity to develop your skills in a supportive, fast-paced and exciting environment with a growing and developing business. Working across large-scale operations, you will be involved in operational activities within the transport division with a focus on improving productivity, efficiency and operational discipline.
This will be achieved by closely monitoring driver performance using various software and technology to improve route efficiency, time utilisation, delivery accuracy and adherence to driver hours. Additionally, focusing on cost saving strategies and budget management.
Key Responsibilities of the Graduate Transport and Logistics Coordinator:
Work closely with senior colleagues to gain practical insight into transport operations, developing a strong understanding of industry best practice.
Support the identification and delivery of continuous improvement initiatives across site operations and departmental processes.
Assist in the planning and coordination of improvement projects, ensuring effective implementation and measurable outcomes.
Contribute to budget monitoring activities, identifying opportunities for cost efficiencies and supporting cost-saving initiatives.
Analyse operational data and key performance indicators (KPIs), using insights to drive performance improvements and inform decision-making.
Promote and uphold high Health & Safety standards, actively contributing to a positive safety culture across the site.
Review and optimise daily operational processes, including loading activities, driver check-ins, run sheet management, and end-of-shift procedures to enhance efficiency.
Support the implementation of process improvements aimed at reducing administrative workload for drivers and improving depot turnaround times.
I am keen to speak to anyone with the following skills and experience:
Degree or Master’s level qualification in Logistics, Procurement, Supply Chain Management or a related discipline.
Demonstrable interest in logistics, transport operations, procurement, and wider supply chain activities.
Strong analytical capability, with experience interpreting data and using insights to support operational improvements.
Highly numerate, with a proactive approach to working with data to identify trends, efficiencies, and performance opportunities.
Good understanding of Health & Safety principles, with an appreciation for promoting a positive safety culture within operational environments.
Evidence of leadership potential, with the ambition to develop and lead teams in a fast-paced logistics setting.
Excellent problem-solving skills, with the ability to think critically and contribute to effective, practical solutions.
How to Apply: To apply for the role of Graduate Transport and Logistics Coordinator, please sub it your CV direct or reach out to Toni-Marie Monks at E3 Recruitment.
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Sales Administrator
Paddock Wood, Kent
Salary: £25,000 – £30,000
Monday to Friday 8am - 5pm
KHR are working with a fast-growing operations and fulfilment business that is seeking a motivated and personable Sales Administrator to support the sales team and ensure processes run smoothly and efficiently.
This role plays a key part in coordinating quotes, maintaining CRM data, and supporting the sales pipeline while working closely with operations, manufacturing, and supply chain teams. It’s an excellent opportunity for someone with strong administrative skills who is looking to develop their career within sales, commercial operations, or account management.
Key Responsibilities
- Provide day-to-day administrative and coordination support to the revenue team
- Create and format quotes, proposals, and customer documentation
- Maintain accurate CRM records and pipeline data
- Assist with quotations, tenders, and customer documentation for new and existing clients
- Issue compliance and legal documentation such as NDAs and customer paperwork
- Respond to customer enquiries and route them to the appropriate teams
- Schedule meetings, follow-ups, and sales activities
- Support reporting on sales performance and opportunities
- Work closely with sales, operations, manufacturing, and supply chain teams to ensure quotes and jobs are processed correctly
Candidate Profile
- Previous experience in sales administration or customer service
- Strong organisational and administrative skills
- Excellent attention to detail
- Confident written and verbal communicator
- Good IT skills, including Microsoft Office
- Ability to manage multiple tasks and prioritise effectively
- Positive, proactive, and team-oriented mindset
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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Assistant Front Office Manager Location: Washington, Virginia Salary: $60,000 – $65,000 + Benefits, PTO, 401(k), Relocation AssistancePosition SummaryI am hiring on behalf of an ultra-luxury, Forbes Five-Star/Five-Diamond property in Washington, Virginia seeking an experienced Assistant Front Office Manager. This unique leadership role blends luxury hotel front office management with high-end dining room host responsibilities.The ideal candidate will lead daily Front Office operations, deliver exceptional guest experiences, and ensure seamless coordination between the Front Desk and Dining Room teams. This position plays a vital role in upholding the highest service standards while creating a warm, anticipatory, and personalized guest journey.Key Responsibilities
Lead daily Front Office operations while maintaining Forbes-level service standardsServe as a strong ambassador for the property, welcoming overnight and dining guests with warmth and professionalismOversee front desk and valet operations, ensuring daily checklists and standards are metCheck guests in and out, answer calls and emails, relay guest requests, and manage reservationsStrategically assign dining room seating to maximize flow and guest experienceCollaborate closely with Dining Room, Culinary, Housekeeping, and Engineering teamsMonitor staffing levels and assist with scheduling to meet operational demandsManage department financial responsibilities including budget tracking, labor management, and supply PAR levelsResolve guest concerns promptly and professionally, taking full ownership of issuesPrint and distribute daily reports, communicating VIP arrivals, special requests, dietary restrictions, and billing instructionsMaintain lobby, valet, and public areas to ensure cleanliness and presentation standardsProvide coaching, accountability, and constructive feedback to Front Office team membersDemonstrate proficiency in Resortsuite and Tock systemsMaintain thorough knowledge of the property, its history, amenities, and surrounding area
Qualifications
2–3 years of Front Office leadership experience1–2 years of experience within a 4- or 5-star luxury propertyFlexible schedule including weekends and holidaysProficiency in Microsoft OfficeExcellent verbal and written communication skillsProfessional presentation and polished demeanor
Preferred:
Familiarity with Forbes StandardsBilingual (Spanish or French preferred)Certification in alcohol awareness and/or CPRExperience with Resortsuite and Tock systems
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Job Title Event Operations Manager – Iconic London Venue Salary: Up to £50,000 + BonusLocation: LondonOur client is an iconic events venue in London who deliver an exciting and varied diary of events including live music, corporate conferences, exhibitions, product launches and more! We are seeking an experienced and hardworking Event Manager to join their team. The Event Manager will take over an event immediately after a client signs a contract with the sales team. You will then be their contact all the way until the event day, being their on-site contact throughout the planning and including on the day management.Responsibilities:
Coordinate, plan and manage the delivery of allocated eventsAlways ensure highest level of customer serviceSchedule and lead operational and production meetingsWorking with the Technical Department on quotes for additional AVAdvise clients and all suppliers on the venue’s operational and logistical policiesAct as venue expert, advising clients of best practice within the venue andProvide relevant information on event industry trendsEnsure suitable staffing levels of front of house staff
The Ideal candidate:
Previous experience of event operations and logistics for large scale venueVersatile and the ability to adapt in a range of situationsPositive and hands-on approachExperience working within a fast-paced environmentExcellent interpersonal skillsAbility to work under pressure and work on multiple projects at onceOutstanding organisational, planning and project management skills
Job Title Event Operations Manager – Iconic London Venue Salary: Up to £50,000 + BonusLocation: London If you are keen to discuss the details further, please apply today or send your cv to Ed@Corecruitment.comGet social…….http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment ....Read more...
Job Description:
We are working with our client, a leading financial services firm, on an excellent opportunity for a Senior Specialist - Pension Drawdown to join the team in Newcastle. You will be responsible for overseeing the end-to-end pension technical process and timely delivery of complex tasks.
Skills/Experience:
Extensive technical experience within pension/platform administration gained preferably in a pension/platform/financial services environment.
Extensive knowledge of pension regulations
Strong understanding of pension/platform operations, processes and procedures
Experience with relevant software and systems (e.g. Origo, SIPP Pro)
Experience in managing and leading teams
Excellent communication and problem-solving skills
Ability to work effectively under pressure and meet deadlines.
Strong analytical and project management skills.
Core Responsibilities:
Servicing as a subject matter expert on pensions and platform related issues, particularly within DC, Money Purchase Personal Pension / SIPPs /SSASs
Pension flexibilities, auto enrolment pension, taxation and Pension Drawdown experience
Understanding pension legislation, regulations and scheme-specific rules
Ability to identify and resolve technical issues, often involving complex and detailed calculations, regulatory/legal interpretations.
Death Benefit Payments, Divorce & Disputes Management
Ensuring all platform & pension processes comply with legal and regulatory requirements.
Handling complaints and escalated issues related to pension schemes.
Ensuring adherence to relevant pension legislation and regulations.
Complaint/Internal Dispute resolution Procedures (IDRP) processes with the Compliance and Risk Support.
Oversee the end-to-end pension technical process, ensuring accuracy, compliance, and timely delivery of complex tasks.
Monitor key performance indicators (KPIs) related to pensions technical operations and implement process improvements.
Managing breach reporting, Death Benefit Management, Pension Discretions, Overpayments.
Lead and supervise the pensions technical team, ensuring colleagues performing their roles effectively and efficiently.
Identify areas for improvement within platform/pension operations and implement solutions to enhance efficiency and accuracy.
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16194
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
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Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
Executive Chef - Snoqualmie, WA- Up to $150kOur client is a distinguished private golf club celebrated for its championship course and outstanding member experiences. This is an excellent opportunity to join a team and a company committed to providing its employees with abundant growth opportunities!Responsibilities:
Lead the property’s culinary operations, ensuring the kitchen is operating smoothly and the food quality exceeds customer’s expectationsEnsure exceptional food quality, presentation, and consistency to maintain their reputation for culinary excellenceHire, train, and mentor a team of talented chefs and kitchen staff to achieve high standards of culinary skill and teamworkManage cost controls, forecasting and inventory managementReview financial targets to ensure they are being met or exceeded
Executive Chef Qualifications:
Proven experience in managing and overseeing kitchen operations, ensuring consistent quality Strong leadership and team management skills with the ability to mentor and develop culinary teamsExpertise in menu development, cost control, and maintaining high culinary standards in line with the club's reputationThorough knowledge of food safety regulations and hygiene standards, with a focus on maintaining a clean, safe, and compliant kitchen environment
What they’re offering:
Comprehensive health benefits, including medical, dental, vision, and life insurance, along with disability coverageA 401(k)-retirement plan and achievable Bonus structureRelocation Package for the right candidates across the USA
If you’re interested in this opportunity, please send your resume to Declan today! declan at corecruitment dot com ....Read more...
Job Title: Head of Operations – Country Hotel - SomersetSalary: Up to £50,000 + BonusLocation: SomersetI am currently recruiting for an Head of Operations at this country hotel in Somerset. My client is looking for an individual to join their dynamic and energetic team. My client is looking for a driven individual with a background in rooms and front of house management. About the position
Managing the profitability of the hotel along with hitting targetsRecruit and develop a fantastic teamTrain the team to deliver a top class guest service experience Oversee the day to day running of the hotelManage & lead a team effectivelyDeliver achievable hotel budgets along with a long-term strategic plan
The successful candidate
Experience in hotels a mustRoom management experienceHave financial acumenExcellent leadership skillsExceptional communication skills and a hands-on operational approach
Company benefits
Competitive salaryBonusCompany discounts throughout the group
If you are keen to discuss the details further, please apply today or send your cv to ed@Corecruitment.comGet social…….http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment ....Read more...
Head of Sales – Events – Trendy Hospitality Group Central London Competitive PackageA leading and fast-growing hospitality group is seeking a dynamic Head of Sales to lead and develop their events sales strategy across a portfolio of stylish and high-energy venues. This is an exciting opportunity to join a trendy and innovative hospitality brand known for delivering exceptional experiences, from corporate events and brand activations to private celebrations and large-scale parties.The Head of Sales will take ownership of the events sales function, driving revenue growth while leading and developing a high-performing sales team. Working closely with senior leadership, marketing, and operations, this role will play a key part in shaping the group’s events strategy and maximising commercial opportunities across the portfolio.Responsibilities
Lead and manage the events sales team, driving performance and revenue growthDevelop and execute the group’s events sales strategyIdentify new business opportunities across corporate, private, and brand-led eventsBuild and maintain strong relationships with key clients, agencies, and corporate partnersOversee the full sales cycle from enquiry through to conversionMonitor KPIs, conversion rates, and sales performanceWork closely with marketing teams on campaigns and lead generationCollaborate with venue management and operations teams to ensure seamless event deliveryAnalyse market trends and competitor activity to identify growth opportunities
Requirements
Proven experience in a senior sales role within hospitality, events, or lifestyle venuesStrong background in event sales, ideally across multiple venues or conceptsDemonstrable track record of driving revenue growth and exceeding targetsExcellent leadership and team management skillsWell-connected within the London events and corporate marketHighly commercial with strong negotiation and relationship-building abilitiesEnergetic, creative, and passionate about hospitality and events....Read more...
Job Title: Stewarding Manager Location: Turks & Caicos IslandsSalary: $3,500 salary, plus $500 housing allowance, service charge, and gratuity. Property Type: Resort Department: Stewarding / Culinary Reports to: Executive Chef, Culinary DirectorWe are seeking an experienced Stewarding Manager to oversee stewarding operations within a resort environment. This role is responsible for ensuring cleanliness, sanitation, and efficient kitchen support operations while leading and developing the stewarding team.Key Responsibilities
Oversee daily stewarding operations and kitchen support functionsEnsure all sanitation, hygiene, and health & safety standards are metSupervise and manage stewarding team including porters and cleanersControl inventory of china, glassware, silverware, and equipmentMonitor breakage, costs, and departmental expensesSupport scheduling, payroll, and staffing requirementsCoordinate with Food & Beverage teams to ensure operational needs are metManage storeroom operations, ordering, and supplier coordinationOversee banquet setup and breakdownEnsure employee cafeteria operations run efficientlyMaintain compliance with company policies and regulatory standards
Candidate Profile
Strong leadership and team management skillsDetail-oriented with a focus on cleanliness and organizationAbility to work under pressure in a fast-paced environmentTeam player with a professional and proactive attitudeGood command of English (written and spoken); additional languages beneficial
Experience & Qualifications
High school diploma with 6 years’ experience in food & beverage or related field OR2-year degree in Culinary Arts, Hospitality, or related field with 4 years’ experienceHACCP certified, Food Handlers certified, and Eco Lab trainingExperience in a similar role within a comparable property preferredCaribbean or remote island experience is advantageous
Compensation & Benefits
Economy air ticket to hometown on second anniversaryHealth insuranceWork permit and initial flights2 weeks vacation
If interested, please apply using the link or email to Danny@corecruitment.com....Read more...
This isn't just a desk job; it’s a front-row seat to the processes that power nearly one million homes. You will learn to operate, monitor, and fault-find on a state-of-the-art Combined Cycle Gas Turbine (CCGT) power station, working with a highly skilled team to keep the lights on across the UK as an Operations Shift Technician Engineering Apprentice.
About the Role & Responsibilities:
Working within a twenty-strong operations team and reporting to the Operations and Maintenance Lead, you will develop the technical expertise required to manage the multi-million pound asset.
Core Responsibilities as an Operations Shift Technician Engineering Apprentice:
Ensuring the safe and efficient operation of all company assets within designated limits (including steam chemistry and emissions)
Operating the plant to meet commercial requirements using data handling software
Regularly inspecting equipment, identifying hazards, and applying plant isolations to ensure ‘Safety from the System'
Undertaking proactive maintenance and production projects to maximise plant availability
Progressing toward supervising contract staff and ensuring compliance with Marchwood’s Safe Systems of Work
Training:You will be enrolled in a Level 3 Engineering and Manufacturing Support Technician Apprenticeship. This 36-48 month program balances hands-on experience with academic learning:
Work-Based Learning: On-the-job training at Marchwood Power, supported by a dedicated company mentor
Formal Education: Weekly day-release training at PETA’s Havant site
Technical Skills: You will learn 2D/3D CAD, create operating instructions, and support quality assurance activities
Future Growth: Upon successful progress, there is the option for further education, including an HNC or higher
The successful candidate will join the team in August 2026.Training Outcome:Marchwood Power has a proven track record of nurturing talent. Upon successful completion of your apprenticeship as am Operations Shift Technician Engineering Apprentice, we aim to offer:
Full-time employment as a qualified Operations Shift Technician
Continued professional development tailored to your specific area of interest within the energy sector
Employer Description:Marchwood Power Limited owns and operates a multi-million pound natural gas-fired Combined Cycle Gas Turbine (CCGT) power station on Marchwood Industrial Park, near Southampton.
Marchwood Power Station began generating electricity in 2009. The station generates approximately 895MW of electricity for the national grid, enough to supply nearly one million homes. This is equivalent to the needs of Southampton, the New Forest and Winchester.
The facility aims for optimum energy efficiency ensuring minimised impact on the environment per MW. It is one of the most efficient power stations in the UK.
In year 4 it is anticipated that the role will change to shift work in accordance with the shift rota which is 12 hour shifts. A additional shift allowance payment would then come into effect. Note – The Operations Shift Technician role is day and night work in accordance with the shift rota.Working Hours :Monday to Friday, between core business hours of 07:00 and 17:00.Skills: Communication skills,IT skills,Problem solving skills,Team working,Analytical thinker,Passion for engineering,Takes pride in their work,Strong time management,Keen eye for detail,Ability to prioritise....Read more...
Managing Director – RF & Antenna Technology Manufacturing
Location: Maine, USA
An opportunity has arisen for a Managing Director – RF & Antenna Technology Manufacturing to lead the US operations of a specialist engineering manufacturer developing RF antenna feeds and antenna system components used across communications infrastructure, satellite communications and defence applications.
The organisation is part of an international engineering group with multiple global sites. The US operation functions as a specialist manufacturing and engineering facility focused on the design, development and production of custom RF antenna feed systems and waveguide transmission components used within larger communications and antenna platforms.
The business operates with a lean engineering and manufacturing team, generating multi-million-dollar annual revenues. It specialises in highly engineered, low-volume RF products, taking projects from customer requirements through RF design and development to precision machining, assembly and RF performance testing.
Products are custom designed and built to order, used within communications systems where RF signals are transmitted through waveguides and emitted via antenna feeds into larger antenna or satellite dish systems.
This role forms part of a planned leadership succession following a successful business transformation. The incoming Managing Director will maintain operational performance while supporting the next phase of growth, including expanding US-based manufacturing capability to support programmes requiring domestic production.
The position suits an experienced technical leader comfortable operating hands-on within a small engineering-led organisation, bringing strong commercial, operational and leadership capability.
Main Responsibilities of the Managing Director – RF & Antenna Technology Manufacturing (Maine, USA):
Lead the overall performance and strategic direction of the US business
Take full P&L responsibility, ensuring financial stability and sustainable growth
Manage engineering, operations, sales and finance functions within a lean organisation
Oversee manufacturing activities including machining, assembly and RF testing
Maintain and develop key customer relationships across communications, defence and infrastructure markets
Support business development activities and strategic growth initiatives
Expand US engineering and manufacturing capability to support future programmes
Ensure compliance with relevant regulatory and corporate governance requirements
Drive operational improvements and organisational performance
Work closely with international leadership teams to align the US business with global strategy
Provide structured reporting on financial performance, operational delivery and strategic objectives
Requirements of the Managing Director – RF & Antenna Technology Manufacturing (Maine, USA):
Engineering degree is essential
Proven senior leadership experience within an engineering or manufacturing organisation
Strong P&L leadership experience and commercial management capability
Experience managing engineering, manufacturing or operational teams
Ability to operate effectively within small, technically focused organisations
Strong leadership, communication and stakeholder management skills
Strategic mindset combined with hands-on operational capability
Desirable Experience:
Background in RF engineering, antenna systems or microwave technology
Experience within defence electronics, telecommunications infrastructure or satellite communications sectors
Exposure to international engineering organisations or multi-site operations
Working Pattern & Benefits:
Full-time on-site leadership role based in Maine, USA
Approximately 25–30% travel, primarily across the United States to customer locations
Opportunity to lead a specialist engineering and manufacturing organisation
High-autonomy leadership role with responsibility for a complete business unit
Exposure to international operations and senior group leadership
To apply for this Managing Director – RF & Antenna Technology Manufacturing role, please send your CV to Kishan Chandarana:
Kchandarana@redlinegroup.Com
01582 878 830....Read more...
An opportunity has become available for a Mechanical Engineer to join an established, market-leading chemical manufacturer in Accrington. They are offering a competitive salary of £60,000 - £65,000 (DOE) plus a discretionary bonus scheme, subsidised private health insurance, contributory pension, 25 days’ annual leave (increasing with service), life insurance, and more! This role is ideal for a Mechanical Engineer looking to develop within a highly regulated and safety-critical environment.
In this role, the Mechanical Engineer will work on capital projects, collaborate with multidisciplinary teams, and play a key role in maintaining asset integrity at an Upper-Tier COMAH site. The Mechanical Engineer will provide critical mechanical engineering support to a manufacturing plant, ensuring equipment reliability, safety, and compliance.
You will be involved in everything from inspection reviews and maintenance auditing to capital project delivery and management of change. Working closely with operations, maintenance, and reliability teams, the Mechanical Engineer will help drive continuous improvement and ensure assets remain fit for service throughout their lifecycle.
Key Responsibilities of Mechanical Engineer:
Provide technical engineering support, including inspection reviews (PSSR, LOLER), troubleshooting, and ensuring compliance with relevant standards
Manage and support capital and maintenance projects, including design reviews, calculations, and Management of Change processes
Drive asset integrity and reliability by analysing performance, identifying issues, and implementing long-term improvements
Support maintenance delivery through auditing, cost analysis, budgeting input, and improving planned maintenance execution
Develop scopes of work, maintenance procedures, and repair strategies to ensure equipment remains fit for service
Collaborate with multidisciplinary teams to enhance plant performance, safety, and operational efficiency
Experience & Qualifications Required from Mechanical Engineer:
Degree in Mechanical Engineering (ideally working towards Chartered status – IEng/CEng)
Strong knowledge of UK Health & Safety legislation (NEBOSH preferred)
Proven experience in maintenance engineering within a COMAH chemical manufacturing environment
Understanding of asset management principles and lifecycle planning
Familiarity with industry standards such as API 570, 579, 591 and ASME
BOAS Manager qualification and EEMUA 159 certification are desirable
If you are a proactive Mechanical Engineer looking to drive improvements, and join a progressive engineering and operations team, this is your opportunity. Click on the link below to apply directly or call 01484 645269 to speak with Kate Wadsworth at E3 Recruitment.....Read more...
Supply Chain AdministratorSmall, successful food manufacturing company Located between Shepton Mallet and Wincanton Salary £28-35K DOEWould you like to join a small but successful food manufacturing company as a manufacturing administrator / Supply Chain Administrator - This is a newly created role where you will become an integral member of the business, growing as they grow We're looking for a highly organised and proactive Manufacturing Administrator to support daily office and production operations.Supply Chain Administrator Key responsibilities: ·Managing office operations and admin systems ·Handling customer enquiries ·Scheduling production and deliveries ·Procurement and stock management ·Maintaining records (food safety & H&S) ·Supporting invoicing and general adminWhat we're looking for: ·Strong organisation and multitasking skills ·Confident IT skills (Excel) ·Excellent communication ·Ability to work independently and use initiativeDesirable: ·Food manufacturing experience ·Knowledge of HACCP / SALSAWhat we offer: ·£28,000 - £35,000 DOE ·Full-time role although 4 day working maybe considered ·Supportive team environment ·Employee discount & free on-site parkingThis role could suit a candidate that has previously worked as a Production administrator, food graduate, Production coordinator, Technical coordinator. ....Read more...
Manufacturing Administrator Small, successful food manufacturing company Located between Shepton Mallet and Wincanton Salary £28-35K DOEWould you like to join a small but successful food manufacturing company as a manufacturing administrator - This is a newly created role where you will become an integral member of the business, growing as they grow We're looking for a highly organised and proactive Manufacturing Administrator to support daily office and production operations.Key responsibilities: ·Managing office operations and admin systems ·Handling customer enquiries ·Scheduling production and deliveries ·Procurement and stock management ·Maintaining records (food safety & H&S) ·Supporting invoicing and general adminWhat we're looking for: ·Strong organisation and multitasking skills ·Confident IT skills (Excel) ·Excellent communication ·Ability to work independently and use initiativeDesirable: ·Food manufacturing experience ·Knowledge of HACCP / SALSAWhat we offer: ·£28,000 - £35,000 DOE ·Full-time role although 4 day working maybe considered ·Supportive team environment ·Employee discount & free on-site parkingThis role could suit a candidate that has previously worked as a Production administrator, food graduate, Production coordinator, Technical coordinator. ....Read more...
Restaurant General ManagerLocation: Park City, UTCompensation: $90k + 10% Bonus + Relocation Package + 401(k) + PTO + Full BenefitsI’m recruiting on behalf of a luxury mountain property for their flagship, upscale restaurant. This venue offers a refined yet relaxed alpine-dining experience featuring seasonal New American cuisine with classic continental influences. Operating for breakfast, lunch, and a full dinner service, it provides guests with an inviting, elevated retreat throughout the day. We are seeking a polished, guest-focused leader with a strong culinary understanding and deep experience in brasserie or steakhouse-style concepts.Key Responsibilities
Oversee all front-of-house operations, ensuring seamless, high-touch service across breakfast, lunch, and dinner.Lead, train, and mentor a team focused on luxury-level hospitality and consistent guest satisfaction.Collaborate closely with culinary leadership to maintain menu execution, quality standards, and seasonal offerings.Manage labor, scheduling, inventory, and cost controls to achieve financial and operational goals.Maintain an elevated dining room atmosphere that balances refinement with a welcoming alpine feel.Drive continuous improvement in service standards, staff performance, and guest experience.Uphold brand standards and ensure compliance with all regulatory and safety requirements.Support recruitment, onboarding, and performance management of all FOH staff.
Qualifications
3–5+ years of restaurant management experience in upscale brasserie, steakhouse, or comparable high-volume concepts.Proven ability to lead and motivate large teams in a luxury or premium-service environment.Strong understanding of financial operations, including budgeting, cost control, and revenue optimization.Excellent communication, organizational skills, and hands-on leadership style.Experience working in seasonal or resort environments is a strong plus.
This is an exceptional opportunity to lead a premier dining venue within a world-class luxury property.....Read more...
Provide day-to-day administrative support to the NOC management team and other internal groups
Provide reporting and analytics to management team
Ensure data integrity of reports and dashboards
Help drive operational efficiencies across the Network
Operations team and wider business through simplifying and presenting our data effectively
Responding to incoming telephone & Email requests from Customers, Zayo support teams and 3rd party teams
Raising Trouble Tickets (Training will be provided)
Ensuring Trouble Tickets are assigned to a relevant support team
Providing regular updates to internal stakeholders and external customers on the progress of faults
Providing support to other members of the Operations team as required
Support with initial fault Triage and InvestigationArranging and coordinating access to Zayo & 3rd party sites
Specialising in maintenance activities- Event creation, service deconfliction and customer notifications
Training:To meet the requirements of the Level 3 Business Administrator apprenticeship programme you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:Full-time employment.Employer Description:For over 15 years, Zayo has been the driving force behind the world's most dynamic and forward-thinking enterprises, helping them pave the way to what's next. With a network that stretches over 16.8 million fiber miles and spans an impressive 141,000 route miles, Zayo is not just in the business of connectivity – we're in the business of limitless potential.Working Hours :Monday to Friday, 9am to 5pm.Skills: Communication skills,Organisation skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
Product Owner (Jira) – SaaS – Linz, Austria / Hybrid
(Key skills: Product Owner, Jira Service Management, ITSM, SaaS Product Delivery, Backlog Management, Agile (Scrum & Kanban), Stakeholder Engagement, Requirement Definition, Product Roadmapping, CI/CD, Continuous Improvement, Data & Reporting, Automation)
Are you a strategic product professional with a passion for delivering exceptional SaaS solutions that enable superior service and operational effectiveness? Do you want to lead the evolution of a critical platform used across client support, IT operations and enterprise service delivery? If so, this could be the next step in your career.
Our client, a rapidly growing international SaaS business, is seeking a Product Owner for Jira Service Management to drive product direction, delivery excellence and user value for their service management platform. This product plays a central role in how internal teams and customers engage with IT services, request support, automate workflows, and access data insights — making it core to the success of the business and its clients.
As the Product Owner, you will own the product backlog and work closely with cross-functional Agile teams (including engineering, UX, QA and DevOps) to refine requirements, prioritise features and ensure delivery of high-value enhancements. You’ll collaborate with stakeholders across IT, customer success, sales, and operations to translate business needs into clear, actionable user stories and acceptance criteria. You’ll also work with end users to gather feedback, ensure alignment with product vision, and maintain a sharp focus on usability, scalability, automation and performance.
You will define and maintain the product roadmap, manage feature prioritisation against business goals, and support iterative releases using Agile frameworks such as Scrum and Kanban. Leveraging metrics, usage data and customer feedback, you will advocate for continuous improvement, drive process optimisation and enable teams to deliver efficient, resilient and user-centric solutions. You’ll also work with reporting and analytics to ensure the product supports key performance insights and service metrics.
The ideal candidate will bring solid experience as a Product Owner or similar role within SaaS or ITSM technology, especially where Jira Service Management or related platforms form a cornerstone of operational delivery. You should have excellent stakeholder management skills, a strong understanding of Agile delivery practices, and the ability to influence product direction through collaboration and data-driven decisions. Experience with cloud services and integrations, automation tools, and CI/CD processes will further support your success in this role.
This is an exciting chance to shape the future of a core service platform within a global SaaS organisation that values innovation, user experience and operational excellence. You’ll be joining a collaborative environment where your leadership will influence product success and drive meaningful impact for customers and internal teams alike.
Location: Linz, Austria/ Hybrid working
Salary: €50,000 – €75,000 + Bonus + Benefits
Applicants must have the right to work in Austria.
NOIRAUSTRIAREC
NOIREUROPEREC
NOIREURNET....Read more...
We are looking for an experienced and emotionally intelligent Operations Manager who is motivated by both operational excellence and meaningful social impact. You will be joining Children 1st Mediation who delivers high-quality Family Mediation Services across England and Wales.This role would suit someone who enjoys ensuring efficient systems, strong teams and clear accountability, while working within a purpose-driven organisation that helps families resolve conflict and move forward positively.You will take ownership of the end-to-end client journey, lead operational performance, and embed a new Case Management System (CMS) to ensure consistent, celebrity level service delivery to our Clients. Working closely with the Managing Director, you will play a key role in strengthening operational structure, improving client experience, and enabling the wider team to focus on delivering outstanding mediation services.Role Purpose
The Operations Manager is responsible for the smooth, high-quality operational delivery of the Client Services Team, ensuring strong commercial performance and high levels of client satisfaction. The role oversees the effective management of the end-to-end client journey. This position ensures that operational processes work effectively in practice, with systems, people and performance standards aligned to support efficient service delivery, including the management of client payments from multiple sources within the financial pipeline The role also supports the organisation’s commercial viability by ensuring operational efficiency, accurate financial processes and consistent service delivery. Key Responsibilities
Leadership of the CST ManagerEnd-to-End Service OwnershipCMS Oversight & Flow ManagementKPI Development & MonitoringQuality Assurance & ComplianceContinuous ImprovementCommercial viabilityEnsure all income streams are correctly recorded, processed, and reconciled in line with internal procedures.Monitor operational performance to ensure the service remains commercially viable and financially sustainable.
Essential Experience
Senior operational leadership experienceSystems and process expertiseFinancial oversightExperience in working in a small to medium size organisationExperience in using and embracing CRM and CMS systemsKPI design and performance managementExperience in regulated environments
Essential Skills
Strong accountability mindsetHigh emotional intelligenceConstructive performance managementData-driven decision-makingExcellent organisational capabilityCalm and confident leadership
Desirable
Experience within People service industryUnderstanding of Legal Aid processesCMS fully embedded and driving workflowCST Manager accountable and confidentKPIs visible and actively managedEfficient case flow with minimal delayAccurate and timely Legal Aid submissionsLow complaint levelsCEO free from operational firefightingAbout our clientChildren 1st Mediation delivers high-quality family mediation including financial, children, and child-inclusive mediation. We are committed to professionalism, respect, integrity, dedication and empathy (PRIDE) in everything we do. Our work supports families to move forward constructively, with children at the centre of decision-making.....Read more...
