Account Manager - Onboarding and Retention
Barnsley – Office Based
Up to £40,000
The Opportunity:
The role plays a key part in making sure customers get real value from services from day one. You will work closely with Account Managers and Customer Support, the CSM helps bridge proactive service delivery with day-to-day support, with a strong focus on onboarding, long-term satisfaction and retention.
The Role:
Take ownership of complex or cross-team customer issues that need escalation.
Monitor customer usage and satisfaction to identify risks and improvement opportunities.
Support Account Managers with impact reports, account reviews and renewal conversations, using clear evidence around usage, engagement and outcomes.
Identify early signs of disengagement or underuse and support improvement plans.
Clearly demonstrate the value delivered by services, ensuring customers understand the impact and depth of support provided.
Own the full onboarding and offboarding journey for customers.
Skills Required:
Previous experience within a Customer Success or similar role.
Experience supporting customers through service change or digital transformation.
Strong communication and relationship-building skills.
Experience using CRM or support tools such as Zendesk or Salesforce.
Comfortable using data to understand engagement and drive improvement.
Experience supporting onboarding or delivering customer training.
Ability to identify risk signals and opportunities from customer behaviour.
Experience working within the Public Sector, Education, Health, Tech or similar industry would be desirable.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Provide administrative support to the Managing Director, Project Manager, and site teams
Manage personal, accounts, and information inboxes
Communicate with clients, subcontractors, suppliers, and consultants
Update project trackers, plans of work, and reports
Prepare and file project documentation and health & safety paperwork
Raise purchase orders, process invoices, and assist with payroll tasks
Use business software including Microsoft Office, Xero, and project systems
Arrange travel and accommodation for colleagues
Maintain accurate electronic filing and records
Training:Training will take place primarily in the workplace, with off-the-job training delivered by the apprenticeship training provider. This will typically be completed through regular online learning sessions and workplace assignments, with training taking place on a weekly basis as part of the apprentice’s contracted hours.Training Outcome:On successful completion of the Business Administrator Level 3 apprenticeship, the apprentice may progress into a permanent Project Administrator or Business Administrator role. There may also be opportunities to take on increased responsibility, support larger projects, or progress onto higher-level apprenticeships or further professional development within the company.Employer Description:Kirbys Construction Ltd is a reputable commercial construction company based in Ashford, Kent, dedicated to delivering high-quality building projects across education, healthcare, and commercial sectors. The business combines traditional craftsmanship with modern working practices to deliver projects on time, on budget, and to a high standard, with a strong focus on clear communication and client satisfaction. Kirbys Construction works closely with clients and stakeholders to transform spaces through new builds, refurbishments, and fit-outs tailored to individual project needs.Working Hours :Monday to Friday, 8:00am to 4:30pm.
This role is offered on a part-time basis, working 3 to 5 days per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Lead on the continuous improvement of DVSA’s employee benefits portfolio ensuring relevance, effectiveness and value for money
Promote the benefits portfolio, identifying new ways to engage colleagues
Act as joint agency lead for pay and reward policies, ensuring consistency across the Department for Transport family
Collaborate with subject matter experts to design and implement HR solutions to improve colleague experience
Produce reports and recommendations for senior stakeholders, highlighting key findings and future actions to improve colleague experience
Training:
At the end of this apprenticeship, you will have a level 5 qualification as a people professional, aligning with associate membership of the Chartered Institute of Personnel & Development
Your training will be delivered by MBKB virtually with a dedicated coach to help you learn and develop
You will be fully supported in the workplace with time for your apprenticeship work
Training Outcome:
DVSA and the Civil Service offer a wide range of development and career progression opportunities
Once employed as a Civil Servant, you will have access to internal vacancies across all departments
Employer Description:We are the Driver and Vehicle Standards Agency, and we are 1 of the 5 executive agencies that make up the Department for Transport. We employ about 4,600 people across Great Britain to help us achieve our mission of keeping Britain moving, safely and sustainably. Our work affects millions of people and thousands of businesses. Most importantly, our work saves lives. We make sure colleagues have the skills to meet the needs of Britain’s road users.Working Hours :We offer hybrid working with an average of 3 days a week in the office. We also offer flexible working hours over a 37 hour week between the hours of 7.00am and 6.00pm Monday - Friday. These will be agreed with your line manager.Skills: Communication skills,IT skills,Presentation skills,Analytical skills,Team working,Initiative....Read more...
What you’ll be doing as an Asset Planning Apprentice:
Assist in developing asset plans for treatment works, pumping stations, and networks in line with AMP8 priorities
Analyse asset performance data to identify risks, trends, and improvement opportunities
Support capital maintenance planning and project prioritisation to meet regulatory and sustainability goals
Contribute to risk-based decision-making for asset interventions
Prepare reports and presentations using Microsoft Office and Thames Water’s asset management systems
Take part in site visits, inspections, and planning meetings
Ensure compliance with health, safety, and environmental standards
Training:
Knowledge, skills and behaviours as set out in the Asset manager Level 4 Asset Management Standard
Certificate of Higher Education in Asset Management included
Modules delivered through weekly online tutorials, supported by pre-session learning materials such as recorded videos, lecture notes, and case studies
Training Outcome:Permanent contract with a 24-month structured programme. Employer Description:Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to comeWorking Hours :Hours: 36 hours a week across four working days plus one off-the-job training day, Monday - Friday. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
The successful candidate will work alongside senior managers, project engineers, and subcontractors, supporting the delivery of high-quality mechanical and HVAC installations on a variety of construction projects.
Key Responsibilities:
Develop an understanding of engineering principles and industry practices.
Assist with the planning and coordination of mechanical and HVAC works on construction sites, support engineers and project managers in the daily management of projects.
Learn to interpret technical drawings, specifications, and project documentation.
Assist with procurement processes, including ordering materials and monitoring deliveries.
Attend site meetings and support with project updates and record-keeping.
Observe and take part in inspections, testing, and commissioning activities.
Applicants should have:
A genuine interest in mechanical engineering and building services.
Willingness to learn and take initiative.
Good communication and people skills.
Basic IT skills (e.g. Microsoft Office).
Commitment to completing an apprenticeship programme. Willingness to travel to sites as required.
Training:Training will take place one day per week, term time only, at our Somer Valley Campus in Radstock.Training Outcome:The successful candidate is expected to progress to a full building services Project Manager, taking responsibility for their own projects with the option to progress to higher education if desired.Employer Description:Taranis Engineering is a leading UK mechanical engineering company specialising in the delivery of complex building services installations. Our capabilities span the full project lifecycle — from design development and pre-construction through to installation, commissioning and client handover. Following completion, we provide bespoke maintenance solutions to ensure long-term system performance and reliability. Operating across commercial, industrial, and high-technology sectors, we are committed to safety, quality, and engineering precision in every project we deliver.Working Hours :Monday to Thursday, 08:30 to 17:30.
Friday, 08:30 to 16:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative....Read more...
Location: Milton Keynes (Office-based with hybrid working available after probation) Salary: £30,000 – £38,000 DOE The opportunity We’re supporting a well-established and busy accountancy practice in Milton Keynes to hire a capable Bookkeeper who enjoys owning the day-to-day and keeping clients organised, compliant, and up to date. This is a role for someone who wants variety, responsibility, and the chance to build long-term relationships with a portfolio of SMEs, contractors, and owner-managed businesses. You’ll be trusted to run bookkeeping to trial balance, manage VAT/CIS, and liaise confidently with HMRC where needed. Key responsibilitiesBookkeeping using Cloud Software (and Excel where required) to trial balancePreparing and submitting VAT returns (including using IRIS where applicable)CIS preparation and submissions for contractors/subcontractorsPAYE/VAT/CIS registrations with HMRCLiaising with HMRC on behalf of clients to resolve queries efficientlySupporting wider accounts team with reconciliations and year-end preparation where neededMaintaining accurate records and ensuring deadlines are consistently metWhat we’re looking for Essential:Proven practice-based bookkeeping experience (or similar multi-client environment)Confident working to trial balanceSolid understanding of VAT returns and complianceExperience with CIS (prep/submissions)Comfortable dealing with HMRC and handling client queries professionallyStrong attention to detail and ability to manage multiple prioritiesDesirable:Exposure to IRIS, Sage 50, QuickBooks, Capium or similar systemsPayroll exposure (e.g., BrightPay/Payroll Manager)AAT / relevant accounting qualification (or qualified-by-experience)What’s in it for youA stable, reputable firm with consistent workflow and supportive leadershipVariety across clients and sectors (no repetitive “one-business” bookkeeping)Clear expectations, good processes, and autonomy in your workHybrid working available after probation....Read more...
We are looking for a Service Manager for this organisation’s fostering service covering Yorkshire. You will be registered with OFSTED.
You must have a Diploma/Degree in Social Work and the right to work in the UK (no VISA sponsorship)
About the team
This organisation provides multiple services for Children in need including specialist: education, residential care, clinical services, crisis intervention and fostering. The Yorkshire service is based across two office, one in North Yorkshire and one in South Yorkshire.
About you
The successful candidate will have significant experience of working in a Fostering service within a senior management capacity (with a management qualification ideally) preferably with an Independent Fostering Agency or Charity. You will need to be prepared to be office based as the Service Manager.
What's on offer?
£50,715 - £60,500 dependent on experience
A significant car allowance + mileage
Company Pension
25 days annual leave + public holiday
Training & development opportunities
Hours: Full-time / Permanent
For more information, please contact Jamil Olweny
07587 031 098 / jolweny@charecruitment.com
What do you get from working with me?
CV enhancement
Application form enhancement
Access to many jobs in the market
One central point of contact
Interview preparation assistance
Expert consultation
....Read more...
Junior Mechanical Design Engineer
Castleisland - Ireland (Office-Based)
€45,000 – €50,000 + Progression + Mentorship + Water Sector Stability + Long Term Development + Exposure To Live Projects + Pension + Holidays + Monday- Friday+ Package
Build your career properly as a Junior Mechanical Design Engineer within the water and wastewater sector. This is not a narrow drafting role, it is a structured development opportunity where you will gain hands-on exposure to live projects and progress into a Project Manager role over time.
Join a stable engineering contractor delivering municipal and industrial water projects across Ireland. Work in a supportive environment where you will develop technically and commercially while gaining exposure to real project delivery. Apply today to secure a long-term role with genuine progression.
This company delivers mechanical and electrical projects across heavy industrial and water process environments. Due to growth, they are now seeking a Junior Mechanical Engineer to join their Castleisland office.
Your Role As A Junior Mechanical Design Engineer Will Include:
* Mechanical design within water and wastewater projects
* Working on systems including pumps, pipes and valves
* Exposure to procurement, coordination and site support
* Supporting project delivery from design through to completion
As A Successful Junior Mechanical Design Engineer You Will Have:
* Mechanical Engineering qualification (preferred)
* relevant industry experience
* Strong mechanical design capability
* Background within industrial, process or water environments beneficial
* Career-driven mindset with ambition to progress into Project Management
* Full driving licence
Please get in contact with Maia on 07537154330 for immediate consideration.
Keywords: Mechanical Design Engineer, Junior Mechanical Engineer, Water Industry, Wastewater, Pumping Systems, Process Engineering, Project Engineer, Castleisland,MEICA, Mechanical Engineering Jobs Ireland, Engineering Design, Infrastructure Projects, Utilities Sector, Industrial Engineering, Process Plant, Technical Drawings, Engineering Documentation, CAD Engineer, Project Support Engineer, Capital Projects, Equipment Specification, Site Engineering Support, Engineering Consultancy
This vacancy is being advertised by a recruitment agency acting as an Employment Agency.
Applicants must have a valid legal right to work in Ireland.
We will endeavour to respond to all applicants; however, due to the volume of response, only shortlisted candidates will be contacted.....Read more...
Community Manager- Supported Housing & Homelessness Services Oxford Full Time – 37.5 hours per week (7-day rota) Salary: £45,000 – £50,000 per annum (DOE) Permanent
About the role
We are partnering with a well-established homelessness charity in Oxford to recruit an experienced Community Manager to lead a large supported accommodation service and play a key role within the senior leadership team.
This is a senior, operational role overseeing a 24-bed supported housing project alongside additional move-on accommodation. You will be responsible for ensuring high-quality housing management, safeguarding, support services and positive outcomes for people with lived experience of homelessness.
This opportunity will suit an experienced manager from supported housing, homelessness, social care or charity settings who is passionate about enabling people to rebuild their lives through stability, meaningful activity and community.
Key responsibilities
Operational management of a 24-bed supported accommodation service and additional move-on housing
Leadership, line management and development of support staff and volunteers
Oversight of safeguarding, risk management and psychologically informed environments (PIE)
Ensuring high occupancy levels, effective referrals and timely move-on outcomes
Managing needs assessments, support planning and casework systems (CRM)
Working closely with social enterprise, learning & development and fundraising teams
Health & Safety, facilities and premises management
On-call rota participation and emergency response management
Contributing to organisational strategy as part of the senior management team
About you
You will bring:
Significant experience in a supported housing, homelessness or vulnerable adults setting
Proven leadership and people management experience
Strong knowledge of safeguarding, trauma informed practice and strengths based approaches
Experience working with individuals with complex needs, including mental health and substance misuse
Excellent communication, report-writing and stakeholder engagement skills
Confidence managing challenging situations calmly and professionally
A strong belief in equality, dignity and the potential of every individual
Desirable experience includes:
Housing management or supported accommodation qualifications
CRM systems such as Homeless Link In Form
Charity, social enterprise or not-for-profit sector experience
What’s on offer
Salary of £45,000 - £50,000 per annum
33 days annual leave (including bank holidays)
Employer pension contribution (up to 5%)
Flexible working options (role-dependent)
Enhanced wellbeing support and clinical supervision
Comprehensive induction, training and development
Inclusive employer committed to fair and values-based recruitment
Safeguarding
This role involves working with adults at risk and is subject to an enhanced DBS check. The organisation is committed to safeguarding and promoting welfare and expects all staff to share this commitment.
Closing date: 9:00am, 2 February 2026 Interviews: Week commencing 9 February 2026
Applications will be reviewed on receipt, so early application is encouraged.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering
....Read more...
Purpose of the Post
To work collaboratively as part of the Maintenance Team, which operates within the Estates Team (including Maintenance, Grounds & Gardens, School Keepers, Catering/Housekeeping). The primary objective is to provide basic maintenance and manual handling support to help ensure the upkeep and proper functioning of school buildings, plant, equipment, furniture and fittings.
Main Duties & ResponsibilitiesGeneral, Planned Preventative & Emergency Maintenance:
Assist with routine maintenance and minor repairs to buildings, fixtures, fittings and equipment
Support basic carpentry, plumbing, decorating, and plastering tasks under supervision
Help complete scheduled compliance checks and accurately record findings in line with statutory and school requirements.
Identify and promptly report defects, hazards, and maintenance issues
Liaise with and supervise contractors on site via the Premises Manager
Pool, Fire, and Lighting Checks:
Undertake checks of the pool (training provided), maintain pool plant equipment, and keep records of preventative maintenance (PPM) plus mandatory water checks/servicing
Carry out and record weekly fire alarm tests
Conduct and record monthly emergency lighting tests
Issue Escalation & Requests:
Escalate issues beyond personal competence, adhering to apprenticeship standards and recognising personal limits
Update and close completed maintenance requests
Respond immediately to health & safety (H&S) matters, assisting where possible
Event & Daily Support:
Open and close buildings as required
Set up and prepare venues for events
Assist with office and classroom furniture moves
Follow up with teaching staff regarding their job tickets
Assist Grounds and School Keeping staff with snow and ice clearance when needed
Act as fire marshal or assist with fire/security roles in emergencies
Undertake any other reasonable duties as requested by the Premises Manager, appropriate to the grade
Health & Safety
Help maintain an organised, clean and hazard-free workshop and ensure machinery/hand tools are used safely
Follow safe working practices at all times
Ensure self and others wear appropriate protective clothing (PPE) for activities involving chemicals, noise, etc.
Ensure all operations comply with City policies and departmental safe working codes
Report hazards or concerns about health & safety to the Premises Manager
Training:You will be supported to achieve the Facilities level 2 apprenticeship. Theoretical training will be delivered by the training provider on a weekly basis. Practical training and support will be given in the workplace allowing you to embed your learning in the working environment. You will receive 6 hours per week to completed course work within your working hours.Training Outcome:On successful completion of the apprenticeship, we aim to offer a permanent role within the team if a position is available. Alternatively, we shall endeavour to secure an alternative position within the City of London Corporation. Employer Description:The City Corporation with a rich history that precedes parliament, the City Corporation has been an ever constant throughout history adapting in order to meet modern demands of the City it serves, and is home to some of the world’s most striking modern architecture. The City of London Corporation forms part of London as a whole, along with the 32 London Boroughs who have responsibility for local government services within their local area. Based at the Guildhall the City Corporation looks after and promotes the City of London.Working Hours :8.00am to 4.30pm, Monday to Friday. with 60 minute unpaid lunch. Flexibility will be required for business needs.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Non judgemental,Patience,Physical fitness....Read more...
European Sales Executive – Automotive Aftermarket
An exciting opportunity has opened within a global automotive components manufacturer supplying passenger car, LCV, truck, and bus markets. You’ll play a key role in developing and growing aftermarket accounts across Europe, with international travel forming a natural part of the role.
We’re looking for someone who understands the automotive aftermarket and knows how distributor and wholesale channels operate. If you’;re commercially aware, proactive, and motivated by building strong customer relationships, this could be a great fit.
€€ Attractive salary package
Ideal location – Utrecht, Amersfoort, Almere, Amsterdam, The Hague, Rotterdam, Dordrecht, Ede, Nieuwegein, Zeist, Woerden, Gouda, Hilversum, Nijkerek, Putten, Huizen, Alphen aan den Rijn, Gorinchem
Role specifics:
Sustain and develop the existing portfolio of aftermarket customers.
Research, identify and propose prospective customers to the Sales Manager for new business development opportunities in designated markets.
Maintain regular monthly customer communications.
Be the external face of the company.
Stay up to date with market trends and competitors’ products to identify potential areas for improvement or to recommend new products to the Sales Manager.
Working with the Sales Director, help to set and determine customer and market sales’ plans.
Collect and analyse current and potential customer sales information using Excel and BI tools (Phocas) for reporting to the Sales Director and Purchasing Departments, ensuring sales plans and purchasing forecasts are achieved and regularly updated.
Attend and participate at customer events, customer garage workshops, retail shops and automotive spare parts exhibitions to build and maintain professional networks and relationships with current and prospective customers.
Personal characteristics:
An automotive aftermarket background is ideal for this role.
Experienced target driven sales account executive.
Previous experience in a B2B sales environment with an understanding of distribution / wholesale channels.
Good communication skills.
Persuasive with excellent negotiation skills.
Skilled at building solid business relationships.
Experience of operating on their own initiative in a field-based environment.
Attention to detail and understanding of the importance of reporting regularly to senior management.
High level of proficiency in utilising Excel spreadsheets, reports in Word etc. together with good experience across the Microsoft Office applications e.g. PowerPoint.
A business fluency in English is required.
A full driving license.
Register your interest:
To register your interest for this European Sales Executive – Automotive Aftermarket position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd or call Kayleigh for an introductory chat on 07908 893621.
Job Reference: 4315KB - European Sales Executive
Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide.
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
Purchasing Manager CO Manufacturing Wakefield Competitive Salary + Benefits Mon – Fri, 40 hours a weekBenefits: 25 days Holiday + Bank Hols | Health cash plan | Pension Scheme | Monthly Employee value awards up to £75 | Personal development programmes through courses and training | Free parking About us:CO Manufacturing is the manufacturing hub of the £60 million turn over Conservatory Outlet Group, producing high-quality windows, doors, and conservatory roofs for a network of leading home improvement retailers, new build sites and trade businesses across the UK. Based in Wakefield, we combine advanced technology with skilled craftsmanship to deliver exceptional products that help homeowners transform their living spaces.Our success is built on teamwork, innovation, and a commitment to quality at every stage of the process from design and production through to delivery. We’re proud to invest in our people, offering hands-on training, career development, and the opportunity to grow within a business that values hard work and new ideas. About the Role:This is a fantastic opportunity for an experienced buyer to develop and drive supplier performance, cost, and effective delivery through improving suppler relationships. You will work closely and manage the heads of different departments to ensure a well-stocked manufacturing operation across the manufacturing operation. Other responsibilities include:
Ensure compliance with purchasing procedures, order accuracy, and supplier delivery schedules.Set up new suppliers and products, maintaining accurate product codes, costs, and descriptions.Check and confirm order prices, and investigate any discrepancies or delays in stock deliveries.Negotiate and support Senior Managers in securing the best prices for orders.Collaborate with suppliers, build strong relationships, and maintain accurate records in our in-house system.Train and support the team to improve skills and ensure department KPIs are met.Work closely with the Quality department to monitor and resolve service quality issues.
What we are looking for:
Proven experience as a Buyer/Purchasing Manager in the window manufacturing or similar industry.Experience line managing staff.Background in establishing a successful supplier base and ensuring a well-stocked manufacturing operation.Ability to maintain a positive working relationship with current suppliers and able to negotiate with these regarding prices.The ability to identify and implement new ways of working to alleviate duplication, streamline systems and processes and achieve cost efficiencies.Excellent financial and commercial acumen.
Good understanding of Microsoft Office and purchasing/supply online software.How to apply:Ready to start your career with us? Apply with your CV or forward across to: Recruitment@conservatoryoutlet.co.ukPlease note EqualsOne are advertising this on behalf of Conservatory Outlet Group and are not acting as recruitment agency, all applications will come directly to Conservatory Outlet Group. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
The main purpose of the Customer Service Operator is to deliver effective and efficient customer-facing services, by processing maintenance, undertaking compliance-related tasks and resolving customer requests/queries/complaints.
Management for all customer queries/requests/complaints received in Customer Services from Amey employees, clients and contractors.
Answering high volumes of calls within agreed targets for each contract.
Ensuring excellent levels of customer service and service delivery are maintained and exceeded.
Process calls, e-mail, and web requests via Amey’s chosen software.
Job ownership of all processed requests through to completion. This will include progress chasing and liaison with clients and on-site staff.
Escalating customer requests / queries / complaints as appropriate.
Understanding relevant contract response times and Service Level Agreements in the transacting of customer queries/requests/complaints.
General Customer service activities
General Administration tasks that are required for normal functioning and out of scope projects for Customer Services.
Completion of all shift responsibilities, such as, monitoring of web events, e-mail events, and external web applications systems and running of daily/weekly/monthly reports.
Demonstrate confidence in daily responsibilities and system use for existing and new clients.
Proactively following up to see cases through to completion, and making proactive outbound telephone calls.
Ensuring a high level of attention to detail in all work tasks, i.e., cases, reports, requests.
Adhering to Amey company policy and Customer Services processes.
Record and report any ‘non-compliance’ issues to a Team Leader/Manager as soon as practicable.
To provide regular management information reports as and when required.
Assist in the delivery of targeted Customer Services training to new employees as and when required.
Assistance in the creation and analysis of performance/improvement reports, to be sent to the Customer Services Manager at the end of each month.
Scheduling responsive and planned appointments for field-based operatives across the business.
Training:As part of your apprenticeship, you will be enroled onto a Customer Service Practitioner level 2 apprenticeship which will take approximately 15 months to complete. You will be fully supported by our partnered college to achieve this qualification, having 1-2-1 advice and support, e-learning materials, and a whole team of experts on hand for advice and technical knowledge at your office. Training Outcome:Throughout your programme, you will receive first-class mentoring and a structured learning and development programme to enable your professional and personal development. Employer Description:Amey is a leading infrastructure services and engineering company. Our 11,000 people are behind the critical services the country relies on every day and we each take personal pride in our public service. Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients. We are trusted partners of Government – both national and local – managing assets and complex projects that are vital to the country.Working Hours :Monday - Friday between 8:00am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Compliance Technician - Fixed Term Contract- 3 to 6 months - Salary pro rata £42,000 - Moorgate CBW have a new opportunity for a Compliance Technician to support the Engineering Manager for a Critical contract based in Moorgate. The position will deliver a planned and corrective test, inspection and maintenance service to statutory and mandatory building systems and assets at sites in accordance with laid down policy, procedures and safe working practice. To deliver a compliant estate of statutory and mandatory assets and systems in accordance with the appropriate legislative standard, business policy and procedure. As directed by Technical and Compliance Operation. Package & working hoursA basic salary of £42,000 PRO RATAMonday to Friday - 08:00 am - 17:00 pm25 days holiday + Bank HolidaysCompany Pension SchemeExcellent career progression opportunitiesKey Responsibilities: Planning the efficient and effective maintenance of M&E Plant and Equipment.Ensure that Planned Preventive Maintenance is carried out in line with task schedules and industry best practices.Working with the help desk and supervisor, use CAFM to delegate Planned Preventive Maintenance tasks to the team, ensuring optimum levels of service delivery are being achieved.Work closely with key stakeholders to effectively plan subcontracted labour around a busy event schedule.Regularly update the OP18 Maintenance Planner to track progress of assets against target dates.Requesting and reviewing RAMS for all subcontracted work, ensuring contractors are fully competent to undertake their roles.Carrying out inductions and issuing Permits to work for subcontracted labour.Collate information from service reports, identifying remedial works and obtaining quotes to rectify.Track remedial work progress, making sure all necessary authorisations have been obtained from the client for chargeable work.Identify and price extra works/capital spend projects arising from service reports and bring them to the attention of the contract manager.Ensure appropriate control measures are being implemented to ensure statutory, policy and contractual commitments are met. Uploading relevant documents to systems and closing out work orders.Maintaining customer focus within all areas of operational activities, effectively managing relationships with key client contacts.Control of CAFM systems, ensuring all preventative works are captured and status is evident within systems.Updating Logbooks on shared drive and hard folders.RequirementsUp-to-date technical knowledge of Water, fire and environmental control measures, building control requirements, and the Health and Safety at Work Act.Knowledge of certain systems is desirable. (CAFM, MySupplier, E-logbooks)Experience within technical and or hard services is essential.Practical experience must include engineering experience in a similar environment.Excellent verbal and written communication skills.Numerate and computer literate. Experienced with MS Office applications.Incumbents must have a high level of energy, be self- starters and confident in manner.Organised, able to prioritise and deliver within high-pressure, business critical environments.Please send your CV to Archie Reed of CBW Staffing Solutions to avoid missing out on the role!....Read more...
We are seeking an experienced Mechanical & Electrical Operations Project Manager to oversee construction, upgrade, and fit-out works across multiple live projects. This role will involve managing the full project lifecycle from design coordination through to delivery and handover, ensuring works are completed to high standards of cost, quality, safety, and programme control.Contract Type: 12 months+ / Long-term Start: February 2026 Location: East London Hours: 40 per week Salary: £70,000 per annum, Also offering self-employed if needed.Project Overview:Managing multiple small to medium projects across two adjacent buildings Project values ranging from £1,000 up to £1 million depending on scopeDuties:
Overall project management of mechanical and electrical construction, upgrade, and fit-out works
Managing design development, procurement, construction, and handover phases
Ensuring robust cost control, budgeting, forecasting, and reporting throughout each project
Coordinating M&E consultants, contractors, and suppliers to achieve programme and quality targets
Overseeing contractor performance, site progress, and health and safety compliance
Ensuring compliance with statutory, regulatory, and CDM requirements
Managing project documentation, change control, and reporting structures
Leading handover processes including testing, commissioning, certification, and defect management
Liaising closely with operations teams to ensure smooth integration and long-term maintainability
Chairing and documenting project and stakeholder meetings
Supporting procurement of major plant and long-lead items where required
Requirements:
Relevant professional qualification in construction, engineering, or project management
CSCS card and relevant trade qualifications
Strong background delivering M&E-heavy projects
Proven experience managing multiple projects concurrently
Strong knowledge of cost control, programme management, and risk management
Good understanding of health and safety legislation, including CDM
Proficient with Microsoft Office and project management tools
Strong organisational, communication, and leadership skills
Interested applicants are invited to apply by sending their most up-to-date CV.....Read more...
Senior Infrastructure Engineer
Central London
Up to £80k
Well-established, highly profitable construction engineering business is seeking an experienced Senior Infrastructure Engineer to join them on a permanent basis. You'll be joining at a critical time as the organisation expands its technical capability, with ambitious growth plans and multiple acquisitions planned every year for the next 5 years (8 in the past 12 months).
Reporting into the IT Operations Manager, you will oversee core infrastructure and networking. You'll work closely with managed service providers to ensure seamless operations and business continuity whilst taking a lead on regular site set-ups.
Key Responsibilities:
Lead and manage office and site networks, aligning with business strategy
Act as an escalation point for the Service Desk Team
Set up and configure Local Area Networks (LANs), including hardware deployment and support
Coordinate with third-party MSPs for network and infrastructure management
Manage firewall operations and connectivity with ISPs
Oversee network IP addressing and VPN setups
Support business continuity through proactive incident management
Rapid deployment of site connectivity solutions, including 4G routers
Monitor network health and performance, ensuring high availability and resilience
Maintain inventory and configuration records for infrastructure and software
Collaborate with the Security Operations Center (SOC) on network security
Support software licensing and upgrades
Support data privacy and security audits
Provide technical support and mentoring
Maintain server rooms and ensure operational efficiency
Develop and implement business processes and documentation
Requirements:
Strong knowledge of Azure infrastructure management
Strong in network protocols (TCP/IP, DHCP, DNS, etc.), ideally candidates must hold a CCNA/CCNP etc.
Experience with FortiGate Firewalls and Windows Operating Systems
Familiarity with WAN, LAN, VPN, and wireless networks
Any experience working within merger/acquisition environment will be highly favoured
4 days per week onsite initially, dropping to 3 days after 3 months.
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A fantastic opportunity has opened for an experienced Product Assurance Manager to take a leading role across one or more flagship space missions. This position offers the chance to contribute to both flight hardware and software, as well as ground systems, within a cutting-edge In-Orbit Service, Assembly, and Manufacturing programme.
This role is available at Senior or Principal level depending on experience.
You will be responsible for driving Product and Quality Assurance across complex engineering projects, working closely with project managers, engineering teams, suppliers, and external partners.
Key Responsibilities:
- Lead Product and Quality Assurance activities within project teams
- Provide PA/QA support across multiple programmes
- Coordinate with customer PA/QA representatives when required
- Support supplier and subcontractor assurance activities, including audits and process assessments
- Review materials, parts, and processes against PA and technical requirements
- Produce assurance documentation and lead implementation of project assurance plans
- Witness manufacturing and testing activities, including work conducted at third-party facilities
- Maintain quality control records and related data
- Contribute to the ongoing development and improvement of the organisations Quality Management System
- Support proposal preparation with assurance inputs
- Review work produced by other PA Managers and provide constructive feedback
- Mentor junior team members and delegate tasks as Project PA Lead
- Ensure project work progresses efficiently and in line with programme requirements
Essential Skills & Experience
- 5+ years in Product Assurance and/or Quality Assurance, ideally within the space or aerospace sectors
- Ability to lead functional groups and ensure compliance with assurance requirements
- Strong technical understanding of high-reliability systems
- Logical, practical approach to problem-solving
- Comfortable working independently as well as within multidisciplinary teams
- Excellent organisational and schedule management abilities
- Adaptability to shifting priorities and project changes
- Strong interpersonal skills and confidence in communicating across teams
- Excellent written and verbal communication skills in technical English
Desirable Skills
- Experience working with national space agencies
- QMS Internal Auditor certification or third-party reviewer experience
- Experience in ground segment product assurance
- Experience in software product assurance
Benefits
- Work alongside a highly skilled, diverse, and international team developing innovative space technologies
- Flexible working around core hours
- Optional 9/75 working pattern
- Hybrid working options (role-dependent)
- 25 days holiday (rising annually to a max of 28) + 8 bank holidays
- Life insurance and long-term sick pay
- Private healthcare (taxable benefit)
- Relocation allowance
- Visa sponsorship considered
- Modern office and cleanroom facilities
- Regular team and social events
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UK Remote (with approximately 3 days in a London office per month) What’s in it for you?
Competitive salary and benefits.25 days of annual leave.Personal development and on-the-job training.A fun working environment in a high-growth, well-capitalized start-up.An extra day off on your birthday.Flexible hours to suit early risers and late starters.
Company: A leading company in the entertainment space, offer an ultimate destination for both corporate events and social outings, offering a thrilling competitive atmosphere.Key Responsibilities: This role will support the Senior Marketing Executive and Senior Marketing Manager in achieving both B2C and B2B marketing objectives, aligning with global business goals for the UK and international portfolio of venues.
Managing the social media content plan.Content creating for social feeds.Community management across social media pages.Supporting the Senior Marketing Exec with execution of paid digital and social campaigns.Copywriting for CRM email marketing, Social Media, Press Releases etc.Assist in organising and coordinating events and activations for key campaigns.Briefing design assets into the graphic design team to support campaigns, local sales initiatives etc.
Ideally, you would have:
1-2+ years of experience in marketing, covering the full marketing mix.A love for social media, staying updated on trends like TikTok viral content and Instagram algorithm changes.A natural inclination for content creation, always spotting fresh ideas.A results-driven mindset, focused on continuous improvement and innovation.A strong awareness of ROI, always considering how marketing efforts contribute to the brand and bottom line.Previous experience in the hospitality industry.Familiarity with CRM or scheduling tools like Monday, Hubspot, Trello, etc.Experience with online design and editing tools such as Photoshop, CapCut, Adobe Suite, Canva, etc.
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An exciting opportunity has arisen for a Business Rates Administrator / Property Tax Administrator to join a well-established investment and development firm with a proven track record in the commercial property market.
As Business Rates Administrator / Property Tax Administrator, you will be responsible for managing business rates for both commercial and residential properties, ensuring compliance and maintaining accurate records.
This full-time role offers minimum salary of £28,000 and benefits.
You will be responsible for:
* Review and verify rates bills issued by billing authorities.
* Respond to rates queries and disputes with billing authorities.
* Collaborate with asset, property, and valuations managers to align business rates strategies.
* Manage rates on vacant properties through available mitigation methods.
* Provide lease agreements to billing authorities when properties are occupied.
* Oversee the management of rates-related communication and records.
* Ensure the smooth operation of the rates department by assisting with any ad hoc tasks.
What we are looking for:
* Previously worked as a Business Rates Administrator, Business Rates Coordinator, Business Rates Officer, Council Tax Officer, Business Rates Executive, Business Rates Manager, Property Tax Administrator, Rates Management Officer, Business Rates Clerk, Property Tax Officeror in a similar role.
* Ideally have 1-2 years' experience in business rates / Property Tax.
* Skilled in Microsoft Office (Excel, Word, Outlook, SharePoint).
* Strong attention to detail and organisational skills.
* Excellent interpersonal skills and phone etiquette.
Shift:
* Monday - Friday: 09:00 - 17:30
Whats on offer:
* Competitive salary
* Workplace pension scheme
* On-site parking for employees
* A supportive and collaborative work environment
* Access to professional growth and development opportunities
Apply now for this exceptional Business Rates Administrator opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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To liaise with fee earners/support staff to ensure the Costs Instruction sheets (and supporting documentation) are completed correctly and forwarded to the Senior Associate Costs Manager
To create and maintain Costs Assessment files in all live costs matters, to ensure all key documentation is obtained, filed and kept up to date from the point of instruction of the Costs Department
To update and maintain records of all live and settled costs matters, to, include diarising all key costs procedure dates and setting reminders in Outlook/Envision/White Board/relevant 5-year diary
To assist members of the Costs Team in preparing Schedules/Bills of Costs, Statements of Costs (N260), replies, settlement advice and negotiations
To assist members of the Costs Team in unmitigated matters, to include chasing responses/offers and moving matters quickly towards issue of Part 8 proceedings
To balance office and client ledgers when required
To update matter lists and advising Legal Support Assistants when costs are finished and matters are ready to archive
Training:Level 3 Paralegal apprenticeship standard.Training Outcome:This is a great opportunity to work in an environment where you will be able to quickly learn and develop your skill set. Lanyon Bowdler offer career progression to employees and operate a dedicated approach to ongoing development, motivating individuals to identify areas for improvement and progression so they can excel in their careers.Employer Description:Lanyon Bowdler are recognised by the leading UK legal directory, having been recommended in the 2026 edition of Legal 500. Their agricultural solicitors team is recognised in Tier One for the West Midlands as well as their clinical negligence team. The 2026 edition of Chambers UK ranks the clinical negligence and personal injury teams in Band 1. The private client team is ranked in Band 1 in their High Net Worth Guide. Lanyon Bowdler have eight of their departments ranked and 33 lawyers.Working Hours :Monday to Friday from 9:00am to 5:15pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Key Responsibilities
As you learn the ropes of the property industry, your duties will include:
Customer Excellence: Acting as the face and voice of HomeLets, handling face-to-face enquiries in the branch and managing inbound telephone calls
Property Coordination: Responding to emails and web enquiries professionally, helping prospective tenants and buyers find their perfect home
Documentation: Learning to prepare tenancy agreements, sales brochures, and property listings with high attention to detail
Process Management: Assisting with property maintenance logs, booking viewings, and updating our property management database
Office Support: General administrative tasks including managing post, filing, and ensuring all compliance documents are up to date
Training:Flexible deliver including the following:
Formal Learning Sessions: One 2-hour session per 4 weeks
Interim 1-to-1s: Weekly or bi-weekly informal catch-ups (usually online)
Formal Progress Reviews: Meetings with the apprentice and their Line Manager (LM) initially at the 6-week mark, and every 12 weeks thereafter
The learner and employer to decide how to best structure their "Off-the-Job" training time. Some prefer one full study day per week, while others find it more effective to allocate 2 hours daily
Training Outcome:
The administration role may be a gateway to further career opportunities, such as management or senior support roles
The employer is looking to offer a permanent position upon successful completion of the Apprenticeship
Employer Description:Since 1989, HomeLets & Sales have been trusted by 100s of clients to buy, sell, let and manage properties across the Bradford area.
Family run, fast and friendly we use the latest semi-hybrid technology to sell or let your property to include virtual tours and the ability to book online viewings and valuations 24/7 amongst many other features.Working Hours :Monday - Friday, 09:00 - 17:00.
30 minutes unpaid lunch break per day.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Your tasks will include:
Assisting in coordinating and supervising construction activities
Assisting and then, in time, taking control of health & safety issues
Recording and reporting on-site progress
Overseeing the quality of works
Assisting the commercial staff with the monitoring of costs
General office administration with safety paperwork and material delivery management
Assisting the site engineers with setting out
Assisting in coordination meetings with subcontractors
Measuring and ordering materials under the control of the site manager
General duties of managing a site, including checking perimeter fencing for security, ensuring plant and materials are secured at night, and ensuring that welfare facilities are maintained to the right standard
Relaying instructions to the subcontractors on a daily basis
Basic planning and daily schedules of work for site activities
Keeping a site diary
Assisting with site inductions and collating of records of competence
Keeping record photographs of work activities
Training:The apprentice will receive formal off-the-job training via regular remote sessions with an external training provider.Training Outcome:
There is an opportunity to progress into full-time employment on successful completion of the apprenticeship
Employer Description:Training & Apprenticeships in Construction Ltd (TrAC) is a DfE approved Flexi Job Apprenticeship Agency who will employ you for the duration of the apprenticeship and pay your salary. You should be aware that you will be placed with a host employer but you will not be employed by them. Your placement may change during the course of your apprenticeship but TrAC will employ you throughout, as well as continuing to support you into employment or further learning at the end of your apprenticeship.Working Hours :Monday - Friday between 7.30am - 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
About the team:
The Property Management division provides property management services to a wide and varied client base. We manage all types of properties, including shopping centres, industrial estates, out of town retail, offices, leisure, and residential assets. Our management remit covers 600 million sq ft of commercial property, with a combined rent and service charge roll in excess of £4.6 billion per annum. The role sits within our London based teams, focusing on portfolio management and responsible for managing significant multi let mandates and client relationships.
This is a key role supporting the team in managing some of our clients’ most valuable prime assets, ensuring the highest levels of service delivery and client reporting. Within the team, you will work closely with another administrator to deliver a service focused on operational excellence, customer engagement, place shaping, sustainability, wellbeing, and innovation. The team is highly experienced, with a broad knowledge base, and offers excellent training and career development opportunities for the right person.
Day to day duties:
Assist in the general management of properties under the direction of the Property Manager(s)
Support the collection of rents and other receivables
Compile Excel spreadsheets, including new property budgets, void costs, insurance schedules, and related data
Prepare change notes for new clients, properties, leases, and ongoing tenancy amendments. This includes extracting information from leases and other legal documents and populating database amendment forms
Handle enquiries from tenants, clients, solicitors, local authorities, and other stakeholders
Maintain both manual and electronic property files in accordance with company procedures
Liaise with the property accounts team to resolve property related financial queries
Code and certify invoices in line with approved property budgets
Assist with accounts payable queries as required
Maintain familiarity with the Compass internal reporting system and Client Portal, updating information as required
As a member of the Savills team, liaise with management, technical, and administrative staff across the business
Attend internal training courses and proactively identify individual training and development needs
Manage Dynamics on a daily basis, including raising invoices and job requests
Answer incoming telephone calls and deal with enquiries or take and pass on messages appropriately
Carry out audio and copy typing, including updating or producing schedules, presentations, pitches, and related documents
Produce arrears analysis as required by individual surveyors
Run relevant reports from the Compass system
Produce mid year variance reports for surveyors as required
Undertake specific projects as requested by the Head of Department
Monitor work referrals and assist the Head of Department in maintaining logs and ensuring all transfers are received
Assist with the management of FRI and void properties as required
How you’ll make an impact:
Good organisational skills
Word and Excel capabilities
Good written, presentation and numerical skills are essential
Excellent communication skills
Diligent and detail driven
Able to work individually and as part of a team
Punctual, reliable, keen and enthusiastic
Thirst for knowledge and self-motivated
Ahead of anything else, we look for individualism and diversity in our apprentice intake - so it's very important at every stage of the selection process that you take the opportunity to show us what you're really like. Be honest and above all, be yourself.Training:Level 2 or Level 3 Business Administrator Apprenticeship depending on previous experience.
On the job training is provided to ensure all the required knowledge and experience is obtained throughout the apprenticeship to qualify successfully.
We will provide the full suite of Savills training programme including mandatory health and safety and office training, as well as specific training relevant to your role.
We ensure that your Continuing Professional Development (CPD) is current and that all staff are fully up to date with changes to legislation and business needs.Training Outcome:Permanent contract for all apprentices, as opposed to a training contract.Employer Description:Founded in the UK in 1855, Savills is one of the world's leading property agents. Our experience and expertise spans the globe, with 600 offices across the Americas, Europe, Asia Pacific, Africa and the Middle East. Our scale gives us wide-ranging specialist and local knowledge, and we take pride in providing best-in-class advice as we help individuals, businesses and institutions make better property decisions.Working Hours :Five full days in the office, working hours 9:00am to 5:30pm. One of these days each week will be dedicated to apprenticeship studies whilst in the office.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Decision Making,Collaboration,Building Relationships,Planning and Organising,Adaptability,Resilience....Read more...
To provide a high standard of reception/switchboard and routine clerical administrative and other duties. To support teachers and all stakeholders including pupil, staff, visitors and wider community users, ensuring that duties are carried out efficiently and effectively
To provide a customer focussed service and to ensure a welcoming environment whereby visitors are welcomed, pupil needs are met and that good standards of communication are maintained
To be responsible for reception, email and messenger duties
To receive and deal promptly and effectively with all telephone and direct reception enquires
To ensure that visitors and callers are welcomed and dealt with in a professional manner and in accordance with the school’s safeguarding policy and procedures
To provide administrative support with the planning and delivery of School events, information evenings, parent/carer consultation evenings, Governor meetings etc.
To include maintenance of room booking calendar
To assist in effective communication with the delivery of information to staff and all stakeholders of the school with producing relevant documents, maintaining staff lists.
To undertake general clerical and administrative duties of a routine nature to include:
-Typing of letters and other documents and proof reading for SLT and other staff
-Checking for redistribution of office emails and responding promptly to all email enquiries
-Organising and ensuring photocopying, scanning of documents
-Assisting with attendance administration by entering absence data and recording registers and late arrivals
-To carry out tasks relating to First Day Calling
-To carry out tasks relating to School events and educational trips
-Ensuring deliveries, collections and storage of supplies are communicated to appropriate staff
-Assisting with the arrangements of medical and dental examinations for pupils
To provide first aid treatment and support to sick pupils and where appropriate make arrangements for them to go home
To undertake any other duties of an administrative nature and any other duties that are within the scope of the post as determined by the School Office Manager
Training:
Business Administrator Standard
English and maths (if required) Level 2
Training Outcome:
Long-term opportunities with the school
Employer Description:At Broke Hall we are committed to delivering the highest standards of teaching and learning whilst maintaining a strong pastoral ethos.
Staff, supported by governors, work hard to deliver a broad and engaging curriculum. Children are valued as individuals and encouraged to participate in a wide range of activities enabling them to develop skills and attitudes, which will equip them for life.
Broke Hall Community Primary School is a large, friendly school situated in a pleasant residential area on the eastern edge of Ipswich. The school has excellent modern premises set in spacious grounds. We are comprised of 21 classrooms and a nursery brimming with learning, a nurture room, large library, group-work rooms and shared areas in constant use by Learning Support Assistants and volunteers. The school hall is used for assemblies, lunches and PE sessions. Outside we have a large playground that wraps around the school, a basketball court and a school field, which are all a buzz of activity at playtimes, lunchtimes and during PE lessons.
At Broke Hall, we strive to provide an environment that enables children to achieve high academic standards as well as developing an understanding of themselves and others in the communities in which they live.
We place a high value on establishing close links between home and school so that we can effectively work together to achieve the best for each child.Working Hours :Monday– 8.30am– 1.30pm
Tuesday– 8.30am– 1.30pm
Wednesday– 12.00– 3.30pm
Thursday– 8.30am– 3.30pm
Friday– 12.30pm– 3.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Patience,Punctual....Read more...
This is a varied and hands-on apprenticeship role designed to help you develop new skills and take on increasing responsibility as you progress.
You’ll support the wider team across day-to-day operations while gaining practical, real-world experience in a professional office environment.
Key responsibilities will include:
Using Microsoft Office, particularly Word and Excel
Welcoming visitors and dealing with enquiries in a professional and friendly manner
Answering the telephone and handling calls confidently and courteously
Providing refreshments for visitors when required
Accurately inputting data onto internal systems
Supporting team members across the business as needed
Responding to requests for information
Assisting with admin, marketing, social media and AI-led processes
Following company policies and promoting best practice
As part of your employment, you will complete a structured Apprenticeship Training Programme, supporting both your personal and professional development.
This includes:
Attending and being punctual for all inductions, lessons and work-based training sessions
Completing assignments within agreed timescales
Building and maintaining an ongoing portfolio of evidence
Accessing support from your tutor, assessor and manager whenever required
This is not an exhaustive list of duties. You will be expected to take on additional tasks relevant to your role as the business evolves, giving you valuable exposure and the opportunity to grow within the company.Training:Overview of Customer Service Level 2 Apprenticeship Standard.
The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation. Your core responsibility will be to provide a high-quality service to customers.
The standard covers the following:
Knowledge
Knowing your customers
Understanding the organisation
Meeting regulations and legislation
Systems and resources
Your role and responsibility
Customer experience
Product and service knowledge
Skills
Interpersonal skills
Communication
Influencing skills
Personal organisation
Dealing with customer conflict and challenge
Behaviours/attitude
Developing self
Being open to feedback
Team working
Equality - treating all customers as individuals
Presentation - dress code, professional language
“Right first time”
You will complete an End Point Assessment this will involve the following:
Showcase/portfolio
Interview
Practical observation
Professional discussion
You are given one day per week as time off to study; you will attend classes face to face at Kirklees College in Huddersfield. The study day is a Wednesday.Training Outcome:There is a strong possibility that you will gain a permanent position following successful employment as well as achievement of the full apprenticeship qualification.
There may also be further apprenticeship/other training available following successful employment and achievement of the apprenticeship qualifications.Employer Description:Property & Construction Recruitment in the Northwest and Yorkshire
Specialist Talent. Straight-Talking Approach. Built to Last.
Welcome to Harte Recruitment — your go-to partner for expert property recruitment across the Northwest, Yorkshire, and key cities including Manchester, Leeds, Sheffield, and Newcastle. Working Hours :Monday - Friday, Start and finish times: 08:30 - 17:00 (inclusive of half hour unpaid lunch break)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience,Good attitude,Good attendance,Good timekeeping....Read more...
