Core Duties:
Assist with the management of applications responding to queries where possible or forwarding to relevant member of team
Manage the access care planning application for all Care Support Workers and office based staff
Assisting with payroll queries and arranging the monthly payroll to our finance team
Monitoring and communicating with all Care Support Workers in relation to the care planning application
Working alongside care coordinator to arrange working shift for all staff and assisting with the monthly rotas
Process timesheet requests and queries
Taking responsibility for scheduling all meetings, and storing meeting minutes as per company policies
You will be responsible for answering calls and monitoring electronic monitoring system
Keep all administrative trackers up to date and accurate on a weekly basis, updating the team on any changes/concerns
Develop and maintain relationships with clients; community-based workers and outside agencies - including commissioners
Working with the senior team - ensuring governance planner and tasks are being implemented in a timely manner - following up on any overdue tasks
Schedule and monitor Care Assistants calls on a weekly and daily basis; considering Client/Care Assistant suitability and logistics
Identify and report areas of recruitment needs
Assist the care manager with Client care plans and reviews
Participate in the ‘on call’ rota and provide an up-to-date handover
Assist with the processing of DBS referrals, liaising with the relevant HR Advisor and logging cases that have been submitted
Ensure the maintenance of employee records, ensuring complete accuracy and confidentiality
Provide a high level of customer service to all stakeholders
Support the team in the delivery of its objectives demonstrating a ‘can do’ attitude and adopting a flexible and resourceful approach
Support the recruitment team with project administration as and when required
Training:Business Administrator Level 3.Training Outcome:Full-time employment with Trailblazer and a well-constructed career path.Employer Description:Trailblazer Social Care is a Care Quality Commission (CQC) registered organisation. We deliver professional care based on both the healthcare requirements and personal preferences of our clients. Our services include
Rapid Response, Palliative and end of life care and Personalised care.Working Hours :Monday to Friday 8am until 4pm or 9am until 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Relationship Building Skills,Time Management,Confidentiality,Professionalism,Friendly,Professional....Read more...
As a Manufacturing Engineering Degree Apprentice, you will work alongside experienced engineers and contribute to live customer engineering projects, supporting real machining and manufacturing challenges across industries including aerospace, automotive, and general engineering. You will gain hands-on experience in applied manufacturing engineering while supporting customers to improve machining processes using Iscar tooling solutions.
Your duties will include:
Supporting engineering demonstrations and machining trials in the Technical Centre
Learning how carbide cutting tools work and how to select the correct tool for each application
Assisting Applications Engineers with technical problem-solving for customers
Supporting customers to improve machining performance, including cycle time, tool life, and part quality
Using engineering data to measure results and recommend improvements
Producing clear technical documentation such as notes, reports, and presentations
Supporting customer projects and attending customer visits with supervision
Training:This apprenticeship combines on-the-job learning with study for a Level 6 Degree in Manufacturing Engineering (BEng).
The apprenticeship includes:
Off-the-job training delivered by BMet - James Watt College (day or block release as agreed)
Structured workplace mentoring and support
Completion of engineering projects contributing to both academic study and customer solutions
Development of an apprenticeship portfolio to evidence Knowledge, Skills and Behaviours (KSBs)
You will be supported by your line manager/mentor, the Iscar UK engineering team, and BMet tutors throughout the programme.Training Outcome:On successful completion of the programme, the apprentice is expected to progress into a skilled engineering role within the business, subject to performance and business needs.
You could progress into roles such as:
Product Specialist
Regional Application Engineer
Employer Description:Iscar UK is the UK subsidiary of Iscar, a global leader in high-performance carbide cutting tools and advanced engineering solutions.
We support manufacturing businesses across the UK — from aerospace and automotive to general engineering — helping them improve productivity, quality, and efficiency through innovative tooling and machining expertise. Our Birmingham Head Office includes a Technical Centre where engineers work closely with customers to solve real machining challenges.Working Hours :Monday to Friday.
Working hours will be confirmed at offer stage.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Willingness to learn,Positive attitude,Reliable,Genuine engineering interest,Punctual....Read more...
Goods Inward:
This role involves measuring and identifying all materials that come into the factory
Reading drawings
Understanding purchase orders and their requirements
Liaising with the office on a regular basis
This is a very important role within the organisation and a key element of our quality system
Material Handling:
This involves preparing material for manufacture, identifying the variety and properties of the materials used in the manufacture of the large array of products made at our factory
General Training:
The apprentice will soon have hands on training in both MIG and TIG welding processes to assess the aptitude and fit for these roles
Measuring, cutting and processing material, using varied methods i.e. sawing, shearing, drilling
The apprentice will be involved in the assembly and wiring of Navigational Aids for offshore applications such as fog signals, light stations etc.
Our drive is to create a multi-skilled, confident, capable member of our full-time work force.Training:The apprentice will be required to attend Advance II Campus, Dudley College, 1 day per week in term time only.
Upon successful completion of this apprenticeship, you will receive an Engineering Operative Level 2 - Fabrication & Welding Qualification
You will be assigned an assessor who will visit you in the workplace approx. every 8-weeks to support you with your apprenticeship
Training Outcome:A full-time position at Heathbrook. Coded welder, trained fabricator, autoCAD training.Employer Description:This company has been trading since 1975, in that time we have developed an enviable knowledge base, across many sectors including offshore, water, food and leisure industries.
The succesful applicant will join a team of well trained employees and will quickley develop their own knowledge based.
They will follow a proven training programme designed to gradually build an individuals understanding and skills in this sector.
Many of the staff that the apprentice will be working with will have secured full time positions within the company as a result of our training programme. Indeed it is the aim of our training to develop the applicant into a part of our organisation for the future.Working Hours :Monday to Friday
08:00 - 16:30Skills: Attention to detail,Practical,Good listener,Experience with tools....Read more...
As an essential member of the Bereavement Services Team, you will deal with a variety of enquiries from bereaved families, funeral directors, and members of the clergy
You will undertake general administration and office duties including reception duties, processing of crematorium and burial papers and memorial applications
There will also be opportunities to shadow staff undertaking front of house duties in the crematorium chapel, including operating the Obitus music system and preparing the chapel for services before each funeral
You will need to be willing to learn how to facilitate the scattering of cremated remains and witness and walk in burials within the grounds of the cemetery
Training:Business Administrator Level 3 Apprenticeship Standard:
Supporting and engaging with different parts of the organisation and interacting with internal or external customers
The Business Administrator Apprenticeship Standard at Level 3 combines the knowledge, skills and behaviours required of the standard and includes functional skills in maths and English
Delivery will be in the workplace with an assessor or coach through a combination of assessing, coaching, training and mentoring
The minimum duration on the apprenticeship is 12-18 months, with an additional 3 months for an externally assessed end point assessment
A maximum total of 21 months plus functional skills if required
Prior learning and experience will also be taken into consideration
Further information on the standard can be viewed here -https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0Training Outcome:
Colchester City Council employs staff carrying out a wide range of roles at all levels
Opportunities are available regularly and the successful candidate will be able to apply for opportunity on completion of their apprenticeship
Employer Description:Colchester City Council is committed to delivering high-quality and accessible services to residents, visitors and businesses. We are a local government authority providing a diverse range of public and commercial services across Colchester, the second largest district in Essex.
We have an exciting opportunity for you to join our Bereavement services Team as a Cemetery and Crematorium Technician Apprentice.
Having recently acquired City status, we have an ambitious People agenda focused on embedding our new vision, purpose and values across the council and enabling continuous improvement and performance delivery.Working Hours :Monday - Friday, times to be confirmed.Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Non judgemental,Patience,Self motivated,Good written communication,Good verbal communication,Right attitude....Read more...
Commercial understanding of Term Maintenance Contracts
Support of change management - Early Warning Notice process, Variations, Remeasurement
Support of Supply chain partners assessment and payment
Use of commercial management IT systems for measurement and cost
Representing Ringway in client facing meetings
Processing and management of payment applications
Assisting cost management in the weekly cost/value
Reconciliation meetings
Aiding the QS/Senior QS in the administration of subcontracts
The role would include a mixture of office and site-based tasks to give you the well-rounded experience required to see schemes from conception into construction and completion. This would involve exposure to Health, Safety & Environment management, Planning and Co-ordination and Commercial Management
Training:
Level 4 Construction Quantity Surveyor Technician Apprenticeship
Mentor support
CSCS card
Other practical qualifications
Training Outcome:
Opportunity for progression to a Degree Apprenticeship upon completion
An Apprenticeship Scheme has been designed to kick-start your journey towards becoming an industry expert
We are looking for a long-term relationship with our apprentices, and we have a long-term career structure in mind, whereby we see the apprentice developing into senior roles within our business as it grows
Employer Description:Together with our associated companies, Ringway teams are responsible for looking after over 50,000 kms of the UK’s highways network – we deliver specialist highway services across the largest highways maintenance portfolio within the UK, including strategic road network, DBFO motorway and trunk roads, and the local authority network. We are private sector partners, dedicated to delivering public services. We offer best practice maintenance services through local solutions which make an impact in the communities in which we operate. We take pride in offering a dedicated, flexible approach which supports our clients, underpinned by the recruitment, development and retention of a locally based workforce and supported by a close community of trusted supply-chain partners. Self-delivery is core to our business model. Working together with our clients we deliver cyclic and reactive maintenance, incident response, severe weather operations, surfacing and specialist treatments with local accountability and people who take pride in the services they deliver.
Ringway is committed to creating a working environment that is inclusive and diverse.Working Hours :Monday - Friday between 8.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Job Duties:
Supporting the accounts team with day-to-day bookkeeping and accounting tasks.
Processing purchase invoices and sales invoices using accounting software and digital systems.
Assisting with bank reconciliations and maintaining accurate financial records.
Supporting payroll, VAT returns and management accounts preparation under supervision.
Assisting with client record keeping, document management and correspondence.
Using cloud-based accounting software and receipt capture tools.
Undertaking training and development as part of the AAT Level 2 apprenticeship programme.Training:Foundation covers the basic principles of accountancy, and is your starting point if you’ve never studied accountancy before. You’ll learn the basic principles of accountancy, such as double-entry bookkeeping, costing and preparing financial statements, as well as how to use accountancy software. This level is ideal if you’re new to accountancy and finance, have previously worked in an accounts department, or are looking to change your career into Accountancy. To pass this level, you'll be examined on five units. All assessments are computer-based exams (CBE).
The area you will cover include:
Bookkeeping transactions.
Bookkeeping controls.
Elements of costing.
Using accounting software.
Foundation Synoptic Assessment.
Training will be provided either via classroom or remote sessions. An apprenticeship has to be relevant to the job you are undertaking and you must dedicate 20% of their time towards it.Training Outcome:Successful completion of the AAT Level 2 apprenticeship may lead to progression onto AAT Level 3, increased responsibility within the firm, and the opportunity for a permanent role within the practice. KG Accountants is a growing specialist firm and offers long-term career development for committed individuals..Employer Description:KG Accountants Limited is a specialist accountancy practice based in London Bridge, supporting Community Interest Companies (CICs), charities and social enterprises across the UK. We are known for our supportive, structured and training-focused environment, with a strong emphasis on doing things properly and developing people from the ground up. Apprentices are given real responsibility, hands-on experience and ongoing support to build a solid foundation for a long-term career in accountancy.Working Hours :Typically Monday to Friday between 10:00am–6:00pm. 3 days office-based, with 1 day per week allocated to college/training. Some flexibility around exact days.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
As an apprentice Highways maintenance operative, you will play an integral role in maintaining our roads, you will be responsible for:
All aspects of highway maintenance works including routine and cyclic maintenance activities, minor civils’ works, litter picking, etc.
Completing minor civil and drainage works.
Undertaking carriageway patching.
Maintain high technical standards.
Attend project and work briefings as required.
Driving and operating vehicles/plant requiring general and specialist skills.
Carrying out vehicle checks, routine maintenance, (e.g. oil and water checks etc) and cleaning.
Winter maintenance operations.
Involved in assisting emergency call out operations.
Taking responsibility for the safety of yourself and others within your team to ensure compliance with relevant health and safety legislation and safe operation to protect member of the public.
Training:As part of your apprenticeship, you will be enrolled onto a Highways maintenance skilled operative level 2 apprenticeship which will take approximately 21 months to complete. You will be fully supported by our partnered college to achieve this qualification, having 1-2-1 advice and support, e-learning materials, and a whole team of experts on hand for advice and technical knowledge at your office. Join our vibrant, inclusive community in Area 10 working on diverse projects that make a real positive impact across the UK. Amey has been working in partnership with Highways England, to provide maintenance and response services for more than 300 miles of strategic road network in the Northwest, connecting the cities of Manchester, Liverpool and the surrounding areas. Training Outcome:Permanent employment for the successful candidate after completion of the apprenticeship.Employer Description:Amey is a leading infrastructure services and engineering company. Our 11,000 people are behind the critical services the country relies on every day and we each take personal pride in our public service. Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients. We are trusted partners of Government – both national and local – managing assets and complex projects that are vital to the country.Working Hours :4 on 4 off rotating days and nights (7:00- 19:00 & 19:00 – 07:00)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Physical fitness....Read more...
To be an efficient part of stores, ensuring stock levels remain accurate and that parts are available as quickly at the lowest cost possible
To ensure parts are purchased at best available prices
To issue required stock to technicians on request and in a timely manner
Ensure the return of parts/items that are not required or incorrectly ordered
Liaise with suppliers regarding delivery dates of ordered parts
Regular checks on impress stock to ensure levels are not running low
Ensure adequate levels of required non impress stock are always kept
Always keep the Stores in a good state of cleanliness and tidiness
Inform Technicians of any parts that have been delivered on their behalf
Pack and send any items that need to be sent by Courier to ensure safe delivery
Provide a high level of Customer Service
Ensure sufficient levels of PPE are available in the Stores and ensure outgoing PPE is logged to the relevant person
Carry out monthly Rolling Stock Checks
Create Order Numbers for parts ordered and input data onto the system
To provide Order Numbers to all Workshop staff on Contract
Book in and out all technical parts and operators’ manuals on document control Log
To collect any parts locally as and when required
Training:As part of your apprenticeship, you will be enrolled onto a Supply Chain Warehouse Operative level 2 apprenticeship which will take approximately 18 months to complete. You will be fully supported by our partnered college to achieve this qualification, having 1-2-1 advice and support, e-learning materials, and a whole team of experts on hand for advice and technical knowledge at your office. Training Outcome:Permanent employement after completion of the apprenticeship.Employer Description:Amey is a leading infrastructure services and engineering company. Our 11,000 people are behind the critical services the country relies on every day and we each take personal pride in our public service. Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients. We are trusted partners of Government – both national and local – managing assets and complex projects that are vital to the country.Working Hours :Monday - Friday, 07:30 - 16:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Physical fitness....Read more...
As a Claims Apprentice, you will play a vital role in supporting the day-to-day operations of the claims function. This entry-level position offers hands-on experience in managing insurance claims, liaising with internal and external stakeholders, and contributing to the accurate reporting and resolution of claims. You’ll gain exposure to a wide range of claim types and develop a strong foundation in claims handling, investigation, and financial processes.
Monitor internal dashboards and the Claims Portal for new claim notifications.
Create and maintain accurate claim records within the claims database.
Liaise with claimants to ensure all required documentation is received and complete.
Update claims data to support accurate reporting, reserving, and analysis.
Record claims with the Department for Work and Pensions (DWP) and verify certificate validity.
Attend accident locations to gather evidence, including photographs and measurements.
Use the Confirm system to investigate claims against the business and property damage claims pursued by the business.
Collaborate with operational teams to obtain supporting documentation and information.
Communicate with utilities companies, insurers, third-party representatives, and direct claimants.
Assist the Claims Manager with administrative and investigative tasks as required.
Work with the Finance Team to facilitate claim settlements, including payment requisitions.
Training:As part of your apprenticeship, you will be enrolled onto a Business Administrator level 2 apprenticeship which will take approximately 21 months to complete. You will be fully supported by our partnered college to achieve this qualification, having 1-2-1 advice and support, e-learning materials, and a whole team of experts on hand for advice and technical knowledge at your office. Training Outcome:Throughout your programme, you will receive first-class mentoring and a structured learning and development programme to enable your professional and personal development. Employer Description:Amey is a leading infrastructure services and engineering company. Our 11,000 people are behind the critical services the country relies on every day and we each take personal pride in our public service. Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients. We are trusted partners of Government – both national and local – managing assets and complex projects that are vital to the country.Working Hours :Monday - Friday 09:00-17:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Answer incoming calls and record accurate details.
Raise tickets with clear information and assign to relevant engineer/person.
Provide remote and desk-side support for desktops, laptops, and peripherals (including network printers).
Assist with desktop setup, configuration, and troubleshooting of hardware/software.
Support network installations (TCP/IP) and basic configuration of routers and access points.
Learn and work with business applications (Windows OS, Server, Exchange, Office Suite).
Learn and work with VoIP systems configuration, deployment and troubleshooting.
Learn configuration of Draytek & Meraki routers and UniFi / Meraki access points to customer specification.
Analyse problems, identify solutions, and implement fixes.
Communicate effectively with internal teams and external clients.
Maintain accurate documentation of processes and ensure timely closure of tickets.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services.
Learn technical content that aligns to and is relevant to employers and the market.
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification.
Get an introduction to Windows, Linux and PowerShell.
Tools and technologies learnt: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:You will be working with the IT manager supporting a large number of clients and grow solid skills to become a fully trained IT Technician. If we are the right fit for one another, a full-time role may be available for you after the apprenticeship. Employer Description:We are a thriving IT Support business based in Shoreham by Sea, providing managed IT services and managed networks to SME’s predominantly in the South. We are now seeking an enthusiastic IT Apprentice to join our engineering team.Working Hours :Monday to Friday, 9am – 5pm with 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Team working....Read more...
The successful individual will:
Work towards a BSc (Hons) degree in Supply Chain Management. This involves block release training at Sheffield Hallam University for theoretical knowledge, which will pair with your on-the-job experience within this placement
Master the Operation through hands-on placements across different logistics functions. You'll learn exactly how we handle stock, maintain our fleet, and coordinate complex home deliveries
Develop Leadership Skills on the front line, taking responsibility for managing warehouse teams and delivery experts to keep our safety high and deliver moments that matter
Improve How We Work, finding ways to make our processes simpler-from making routes more efficient to giving customers better service. You’ll have a genuine chance to make a real impact
Collaborate with fellow apprentices on strategic projects to demonstrate knowledge, apply experience, and create delivery moments that matter
Key Responsibilities:
Placements will be initially assigned by The Sofa Delivery Company. Later placements will be developed with your needs and ambitions in mind. Options include:
Customer Delivery Centre (CDC) Warehouse: Supporting the Shift Manager, responsible for meeting all customer needs safely and efficiently, and leading teams to achieve Warehouse KPIs
Customer Delivery Centre (CDC) Transport: Supporting the Shift Manager, responsible for an effective and compliant transport department, engaging with drivers and managing performance
National Sort Centre/Home: A combination of the above roles, operating within a different model
Transport Compliance: Working within the compliance team to ensure legal and regulatory standards across the network
Grow (Commercial Operations): Engaging with our external clients to deliver outstanding service
Optimise or Evolve Projects: Joining the Innovation team to work on our in-year or future strategic projects
Training:Supply Chain Leadership Professional (integrated degree) Level 6.Training Outcome:The successful completion of this programme is designed to lead to Future Leadership roles in supply chain management within The Sofa Delivery Company.Employer Description:At The Sofa Delivery Company, we know that a sofa is one of the most meaningful things someone can buy. Which is why we’re on a mission to be the best two-person delivery company around. Whether you’re in the warehouse, out on the road, in our head office, or in a customer’s home, at The Sofa Delivery Company, you’ll deliver moments that matter.Working Hours :Monday to Friday, working hours TBCSkills: Communication skills,IT skills,Problem solving skills,Analytical skills,Initiative,Resilient,Leadership Potential....Read more...
You'll spend significant time at our client sites, where you'll be tasked with installing, maintaining, and repairing HVAC equipment.
This hands-on experience will provide you with valuable insights into the diverse applications of HVAC systems across various environments, including sports stadiums, data centres, office buildings, and more
Collaboration with Qualified Engineers:
Throughout your apprenticeship, you'll work closely with qualified Johnson Controls Engineers who will serve as mentors, guiding you in developing your HVAC skills
This collaborative environment ensures that you receive the support and guidance needed to succeed in your role
Focus on Energy Efficiency:
You may have the responsibility of optimising the energy efficiency of the buildings you work in
This could involve analysing HVAC systems, identifying areas for improvement, and making recommendations to building owners to enhance energy efficiency and sustainability
Customer-Facing Element:
This role combines manual work with a customer-facing element, where you'll interact with clients to understand their specific needs and deliver top-notch service
Effective communication and professionalism are key as you represent Johnson Controls in customer interactions
Opportunities for Growth:
Throughout your apprenticeship, you'll have the opportunity to grow and apply the skills and knowledge gained in college in a real workplace setting
Training:
Enrol in a Level 3 Refrigeration air conditioning and heat pump engineering qualification delivered by College of North West London alongside fellow Johnson Controls apprentices
Engage in block release basis training and receive on-the-job guidance from experienced mentors and engineers
Training Outcome:
Upon completion of this apprenticeship there are many internal opportunities within the company
Many of our previous apprentices have become lead engineers and take control of their own team and projects
Employer Description:Johnson Controls is a global leader in technology and industry, serving customers in over 150 countries. Our mission is to create intelligent buildings, efficient energy solutions, and integrated infrastructure. We welcome individuals with a passion for engineering to join us in shaping a better tomorrow through our diverse range of projects and opportunities.Working Hours :Monday to Friday, times TBC. Inclusive of a lunch break directed by your manager. Hours may vary depending on customer and team requirements.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative....Read more...
You'll spend significant time at our client sites, where you'll be tasked with installing, maintaining, and repairing HVAC equipment.
This hands-on experience will provide you with valuable insights into the diverse applications of HVAC systems across various environments, including sports stadiums, data centres, office buildings, and more
Collaboration with Qualified Engineers:
Throughout your apprenticeship, you'll work closely with qualified Johnson Controls Engineers who will serve as mentors, guiding you in developing your HVAC skills
This collaborative environment ensures that you receive the support and guidance needed to succeed in your role
Focus on Energy Efficiency:
You may have the responsibility of optimising the energy efficiency of the buildings you work in. This could involve analysing HVAC systems, identifying areas for improvement, and making recommendations to building owners to enhance energy efficiency and sustainability
Customer-Facing Element:
This role combines manual work with a customer-facing element, where you'll interact with clients to understand their specific needs and deliver top-notch service
Effective communication and professionalism are key as you represent Johnson Controls in customer interactions
Opportunities for Growth:
Throughout your apprenticeship, you'll have the opportunity to grow and apply the skills and knowledge gained in college in a real workplace setting
Training:
Enrol in a Level 3 Refrigeration air conditioning and heat pump engineering qualification delivered by College of North West London alongside fellow Johnson Controls apprentices
Engage in block release basis training and receive on-the-job guidance from experienced mentors and engineers
Training Outcome:
Upon completion of this apprenticeship there are many internal opportunities within the company
Many of our previous apprentices have become lead engineers and take control of their own team and projects
Employer Description:Johnson Controls is a global leader in technology and industry, serving customers in over 150 countries. Our mission is to create intelligent buildings, efficient energy solutions, and integrated infrastructure. We welcome individuals with a passion for engineering to join us in shaping a better tomorrow through our diverse range of projects and opportunities.Working Hours :Monday to Friday, times TBC. Inclusive of a lunch break directed by your manager. Hours may vary depending on customer and team requirements.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative....Read more...
You'll spend significant time at our client sites, where you'll be tasked with installing, maintaining, and repairing HVAC equipment. This hands-on experience will provide you with valuable insights into the diverse applications of HVAC systems across various environments, including sports stadiums, data centres, office buildings, and more.
Collaboration with Qualified Engineers: Throughout your apprenticeship, you'll work closely with qualified Johnson Controls Engineers who will serve as mentors, guiding you in developing your HVAC skills. This collaborative environment ensures that you receive the support and guidance needed to succeed in your role.
Focus on Energy Efficiency: You may have the responsibility of optimising the energy efficiency of the buildings you work in. This could involve analysing HVAC systems, identifying areas for improvement, and making recommendations to building owners to enhance energy efficiency and sustainability.
Customer-Facing Element: This role combines manual work with a customer-facing element, where you'll interact with clients to understand their specific needs and deliver top-notch service.
Effective communication and professionalism are key as you represent Johnson Controls in customer interactions.
Opportunities for Growth: Throughout your apprenticeship, you'll have the opportunity to grow and apply the skills and knowledge gained in college in a real workplace setting. This experiential learning approach ensures that you develop your skills and knowledge.Training:Enrol in a Level 3 Refrigeration air conditioning and heat pump engineering qualification delivered by College of North West London alongside fellow Johnson Controls apprentices.
Engage in block release basis training and receive on-the-job guidance from experienced mentors and engineers.Training Outcome:
Upon completion of this apprenticeship there are many internal opportunities within the company
Many of our previous apprentices have become lead engineers and take control of their own team and projects
Employer Description:Johnson Controls is a global leader in technology and industry, serving customers in over 150 countries. Our mission is to create intelligent buildings, efficient energy solutions, and integrated infrastructure. We welcome individuals with a passion for engineering to join us in shaping a better tomorrow through our diverse range of projects and opportunities.Working Hours :Your normal working hours are 40 hours per week Monday to Friday, times to be confirmed. Inclusive of a lunch break directed by your manager. Hours may vary depending on customer and team requirements.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative....Read more...
As a Customer Service Apprentice, you’ll develop the skills and experience to succeed in a dynamic, customer-focused environment.This apprenticeship offers the chance to learn from experienced professionals, strengthen your communication and problem-solving abilities, and play an important role in creating positive experiences for our customers.
Responsibilities include but are not limited to the below:
Acting as the first point of contact for customers, providing friendly and helpful support
Handling enquiries and resolving issues via phone, email, or in-person interactions
Working with the team to create a positive customer experience at every stage
Keeping accurate records of customer interactions and feedback
Collaborating with other departments to ensure smooth service delivery
Ordering materials and equipment to keep projects on track
Logging jobs, uploading documents, and keeping systems updated
Responding to queries and scheduling contractors
Raising purchase orders accurately
Preparing clear and concise reports
Coordinating contractor bookings
Completing administrative tasks within agreed timelines
Training:The role of an Administrator is an important one, as they ensure the proper flow of office procedures and support various departments while maintaining a positive and friendly attitude.As an apprentice, you will receive mentoring in the workplace and training from Remit Group to help develop your skills and achieve your Level 3.
On successful completion, you will receive:
Level 2 Functional Skills in English & maths (if required)
Level 3 in Business Administration
Training Outcome:
Wates offer a wide range of career progression opportunities including further qualifications on completion of the apprenticeship
Employer Description:The Wates Group was established in 1897 and is one of the leading privately owned construction, development and property services companies in the UK. We employ almost 4.000 people, working with a range of clients and partners from across the public and private sectors At Wates we are proud to be a family-owned business, small enough to recognise and support great talent, yet big enough to challenge and inspire our people through amazing multi-million-pound projects. To us our industry is more than just building, it’s also a chance for us to positively impact the communities where we work and thrive.Working Hours :Shifts to be confirmed between the hours of 8.00am - 5.00pmSkills: Communication skills,Organisation skills,Problem solving....Read more...
Actively participate in the company mentorship program, as a mentee
Working towards Level 3 Digital Engineering Technician
Receive on the job learning for the following whilst assisting the design team with project deliverables
Learning the fundamentals of mechanical, electrical & plumbing systems
Software (Revit, AutoCAD, Navisworks, BIM360/Autodesk Construction Cloud)
Navigate the project browser, ribbon, and settings (Revit)
Knowledge of view templates, systems, filters and worksets (Revit)
Basic family creation (Revit)
Ability to read and understand engineering mark-up drawings
Document control / Information management
Drawing layout and presentation skills
Understanding of architectural and structural drawings
Able to complete detailed checks of own work prior to returning finished product to Designer
Model coordination
Actively participate in the company mentorship program, as a mentee
Work towards professional registration : Become an Affiliate Member of CIBSE & Progress to LCIBSE (Licenciate member) and above
Become a member of the Society of Digital Engineers
Obtain a CSCS Card
Attend Site visits at least once per quarter
Training:
Training will be conducted on-site in our London office based in Holborn
Training Outcome:
Upon completion of the apprenticeship the natural progression is becoming a BIM Technician
Employer Description:Introba is a global team of engineers, designers, and consultants shaping the future. Together, we elevate human experiences, build resilient communities, and protect the planet. Our Living Systems approach creates dynamic, smart, and connected environments. With more than 1,000 team members across five countries, we are driven by curiosity, inspiring change and empowering changemakers. We provide world-class building system engineering design, analytics, and consulting services, focusing on net-zero-first solutions using digital and AI technologies. Our culture of innovation ensures that we tackle complex challenges with sustainable and forward-thinking solutions. Our clients' projects are our passion.Working Hours :30 Hours a week of work and 1 day spent at University/College (37.5 hours during University/College holidays).
Shifts to be confirmed.
College or training organisation: Engineering Skills College, London Design and Engineering UTC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Analytical skills,Logical,Team working,Patience,Accuracy,Ability to multi-task,Ability to think technically....Read more...
Serve as the first point of contact for all school enquiries from pupils, parents, staff, and visitors, consistently demonstrating a professional, friendly, and welcoming attitude that reflects the school's values and vision.
Manage general office duties including reception, telephone enquiries, and correspondence/communication with parents, carers, teaching staff and external agencies.
The daily management of pupil attendance and lateness.
Following up on absences in line with school policy such as first day calling, updating the attendance team or leadership with any issues arising.
To undertake general secretarial work including typing, preparing and distribute communications such as newsletters, letters, school events and emails to parents and staff to support the educational work of the school.
The accurate recording of all personal communications with parents/carers and/or agencies in connection with pupils.
Collate weekly achievement information from classes and communicate certificate awards to parents in preparation for Celebration Worship.
To update and maintain accurate pupil records using Bromcom management information system with information such as emergency contact data, medical & other pupil data.
Making calls as required to parents and external contacts.
To support the coordination of logistics for school clubs and extracurricular activities, including booking spaces, liaising with staff, and managing attendance.
To support the administration of payments such as school meals, trips payments, and other fee collections e.g. monitoring payments received and advising the Senior Administrator of any concerns.
Training:Successful completion of this apprenticeship gives you an accredited Level 3 Business Administrator qualification.
Workplace learning
Provided with a 1:1 Tutor
Professional support
Training Outcome:
At the end of the apprenticeship programme, it is anticipated that you will be employment ready and there is potential to progress within the school
Employer Description:At St Michael and All Angels, we are a Voluntary Aided primary school dedicated to promoting resilience, responsibility, and a love of learning in our community. Our vision is rooted in the biblical verse from Joshua 1:9, inspiring our pupils to be strong, courageous, and compassionate.
Our Vision and Values:
We celebrate diversity and inclusion, fostering an environment where everyone feels valued and respected. By encouraging our pupils to embrace the best in one another, we nurture a community committed to making a positive difference.Working Hours :Monday - Friday, term time only. Shifts TBC.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working....Read more...
This apprentice role will be working alongside our HR experts and will rotate between the Engagement and Learning and Development, Reward and HR Business Partner teams and will help support:
Each of these team’s day-to-day operational processes- including HR analytics, data input, maintenance, and management of systems
HR projects
Create presentations and draft communications
Review and implement new processes and policies
Arrange meetings and attending meetings with stakeholders and suppliers
Produce and analyse reports
Training:
Level 3 HR Support qualification
Training cohort: October 2026
Training is virtual through the providers website, with on-the-job learning occurring in the office at 10 Harewood Avenue, London
One day a week for training
Training Outcome:
Upon successful completion of the apprenticeship qualification, they will have the opportunity to apply for a permanent role within the department
Employer Description:BNP Paribas Corporate & Institutional Banking (CIB) is a global provider of financial solutions to corporate and institutional clients. With more than 20.000 people in 57 countries across EMEA (Europe, Middle East and Africa), Asia-Pacific and the Americas, we offer solutions tailored to all our clients across capital markets, financing, treasury and financial advisory.
We are “the bank for a changing world” and recently won the award for being the world’s best bank for sustainable finance. To play our part in accelerating the transition to a more sustainable energy by 2030, we’ve place the United Nations Sustainable Goals (SDG) at the heart of our business model. They impact the companies we do business with, the projects we finance and the people we invest in. We’re proud to be playing a leading role in guiding our clients towards responsible growth, and a lower-carbon economy, by co-creating financial solutions that align their business strategy with the SDG. We need more change agents – so join us today to help us with our mission!
At BNP Paribas, we see value in diversity, equal opportunity and the quality of our lives together. That’s why the Group works daily with all its stakeholders to create an environment that is respectful of everyone, based on equality, and where fighting discrimination represents a primary goal.Working Hours :Monday to Friday, 9.00am- 5.00pm with hybrid working conditions.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
You will work at our central Support Office where you will learn to:
Support the day-to-day delivery of digital projects across web, email, social and internal platforms
Assist with creating, scheduling and updating creative digital content in line with brand and tone of voice guidelines
Help monitor website performance, user journeys and analytics, reporting insights to the wider team
Support the testing and rollout of new digital tools, platforms and processes
Assist with email campaigns, including building templates, proofreading and performance tracking
Work closely with marketing, communications and IT teams to support joined-up digital activity
Help maintain digital best practice, accessibility standards and content accuracy
Actively learn and develop digital skills through hands-on experience, training and feedback
Expand your team working skills with your colleagues and the wider Sunbelt Rentals team
Manage multiple tasks and deadlines as part of a varied workday in a fast-paced operational environment
Training Outcome:With our current range of projects delivering exciting and creative campaigns for a large-scale national business, there could not be a more exciting time to join us.
Following successful completion of your apprenticeship you will be offered a permanent role, with one of the best rental equipment providers in the industry.Employer Description:Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.Working Hours :Monday-FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Data Management & Reporting
Maintain and update learner and apprentice records on the PICS system (including pre-apprentice and apprentice data)
Update and manage internal spreadsheets and databases with current, accurate information
Extract, evaluate and present data findings to support operational or learning decisions
Produce regular reports for internal teams and stakeholders
Digital Learning Support (Moodle)
Work with the Resource Manager to research and add new learning resources to the Moodle platform, including content, images and videos
Create and upload quizzes, questionnaires and interactive activities to enhance learner engagement
Ensure all Moodle resources are formatted correctly, accessible and aligned with learning objectives
Troubleshoot basic content issues and assist learners with access queries
Learner Feedback & Evaluation
Collect learner feedback from a variety of sources (surveys, quizzes, Moodle analytics, Kahoot sessions, etc.)
Analyse feedback to identify trends, strengths, and areas for improvement
Prepare feedback summaries and reports for internal use
Support the Resource Manager with implementing improvements based on findings
Administrative Support
Assist with general office and administrative tasks, including record filing, correspondence, scheduling, and coordination
Support the set-up of events, presentations or learner activities when required
Maintain professional documentation and update folders or systems as directed
Adhere to privacy, data protection and safeguarding policies in all administrative duties
Communication & Collaboration
Work collaboratively with internal teams, trainers, assessors and external stakeholders
Communicate effectively with learners to support access to learning materials and resolve queries
Represent the organisation professionally at all times in written and verbal communications
Training:
An apprenticeship includes regular training at Protocol Consultancy Services in Birmingham (B3 2NH) with the training organisation
English and maths Functional Skills (if applicable)
Minimum of 6 hours off-the-job training per week at employer premises
One day per month training at Protocol Consultancy Services in Birmingham City Centre
Training Outcome:
Business Administrator Level 3 or Digital Support Technician apprentice at Protocol Consultancy Services
Employer Description:We are an approved Work-Based Training Provider for the Department for Education. PCS is part of the Protocol Group of Companies and is a trading name of Transworld Publications Services Ltd. We deliver training across the West Midlands.Working Hours :Monday to Friday 8am to 4pm
30 minutes unpaid lunch breakSkills: ....Read more...
Key Responsibilities
Project & Administrative Support
Coordinate search assignments from briefing to completion
Maintain accurate records within CRM and recruitment systems
Manage candidate documentation and project trackers
Support scheduling of interviews and stakeholder meetings
Ensure compliance with data protection and GDPR standards
Communication & Stakeholder Engagement
Communicate professionally with candidates and via email and phone
Collate and distribute feedback from interviews
Prepare candidate summaries and formatted documentation for client presentations
Support onboarding administration for successful candidatesResearch & Process Support
Conduct market research to support talent mapping projects
Assist with identifying potential candidates using LinkedIn and digital tools
Support preparation of job descriptions and candidate packs
Help manage pipelines and internal reporting metrics
Continuous Improvement
Contribute to improving internal systems and workflows
Support implementation of agreed administrative processesHelp track and report key project metrics
Training:During your apprenticeship you will undergo remote learning through:
Live webinarsForumsOne to ones with a dedicated learning coach giving constant feedback and coaching through RHG’s team of experienced learning coachesYou will gain the Level 3 Business Administration Apprenticeship Standard qualificationTraining Outcome:
Upon successful completion of the apprenticeship, there is a clear pathway to:
Permanent Executive Search Administrator roleCandidate Consultant progression
Long-term development within retained executive search
We are looking for someone who wants to grow with the business.
Employer Description:Procurex Talent Solutions is a boutique executive search firm operating within the supply chain technology and transformation market.
We partner with high-growth software providers, consultancies, and innovative end-user organisations across the UK, Europe, and North America to deliver business-critical hires.
Our work is research-led, consultative, and relationship-driven. We focus on specialist roles where quality, judgement, organisation, and candidate experience matter.
We operate in an executive search setting, working closely with clients and candidates, where attention to detail, structure, and communication standards are key.Working Hours :• Monday–Friday
• 9:00am–5:00pm
• 1 hour lunch
• 35 paid hours per week
• Office-based in Market HarboroughSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Electrical Maintenance Engineer – Enfield, North London – up to £45, 000 Are you an established Lead Maintenance Engineer looking for a new challenge? Would you like to work for one of the world’s leading Facilities Maintenance providers? An exciting opportunity to join an established International FM service provider based in the South West London has arisen! CBW Staffing Solutions are currently recruiting for an Electrical bias Lead Engineer to be based in a commercial building near Enfield Town Station. The successful candidate will be required to carry out all aspects of multi-skilled maintenance within this commercial office environment. The successful candidate will have a strong understanding of Facilities Maintenance and have proven track record in commercial building maintenance. This position would be ideal for a Lead Engineer currently in a similar position who is keen on progression. The ideal candidate for this position will have a technical background and be looking to progress their career. In return the company are offering a competitive salary of up to £45,000 per annum with a potential route into further career progression and management. Key duties & ResponsibilitiesReport directly into the Account ManagerAssist the Account Manager in with the "day to day" running of the contractAssist in the management of all maintenance staff on the contractsManage agreed KPI and SLA's alongside the Contract ManagerArrange specialist sub-contractorsManagement of all reports/site log books (Working with the Contract Manager)Ensure all paperwork is up to date on each contract and ready for auditsAttend client meetings if requiredLighting (Small installation, Fault-finding, Lamping, etc)Emergency lighting & Fire alarm testsAir Conditioning - Air Handling Units / Fan Coil Unit (Filter changes, cleaning)BMS System - Monitor (i.e. Hot & Colds)Management of an apprentice on site Hours of WorkMonday to Friday (40 hour week)08:00am to 17:00pmOvertime available25 Days holiday + Bank HolidaysExtra Day off for your BirthdayCall outRequirementsElectrical Qualifications – Level 2/3 – NVQ or City & Guilds Equivalent17th / 18th EditionTest & Inspection QualificationMulti-SkilledClient facing and presentableA proven track record in commercial building maintenanceHard working honest and reliablePlease send your CV to Dan Barber at CBW Staffing Solutions for more information....Read more...
Air Import Operative – Hounslow Recruiting now through Centric Talent Centric Talent is delighted to be recruiting for a skilled Air Import Operative to join our client’s busy air operations centre based in Hounslow. Our client is a global leader in supply chain solutions, connecting people, products, and providers across more than 170 countries. With over 110,000 employees working across 1,300 sites, they are well on their way to achieving their vision of becoming a Top 5 global 3PL provider. They believe that people are the foundation of their success and are committed to empowering their diverse, global team to deliver value through innovative logistics and transport solutions — spanning contract logistics, air, ocean, ground, and finished vehicle transport. About the Role As an Air Import Operative, you will play a vital role in managing import shipments and ensuring goods move smoothly and efficiently from arrival to final delivery. Key Responsibilities:Manage air import shipments from arrival through to final delivery.Prepare and process import documentation, including customs clearance.Liaise with airlines, customs, and ground handlers to ensure timely movement of goods.Monitor and track shipments, providing regular updates to clients.Resolve operational issues swiftly and professionally.Maintain effective communication with clients and internal teams.About You We are looking for a motivated, detail-oriented professional with proven experience in air import operations. Essential Skills & Experience:Strong organisational and communication skills.Ability to work under pressure and meet tight deadlines.Solid understanding of import procedures and customs regulations.Proficiency with Microsoft Office; experience using freight systems is advantageous.Working Hours This is a full-time position, Monday to Friday 9am - 6 pm with one saurday every 4 weeksOr Monday to Friday 2pm - 11 pm Why Join? This is an excellent opportunity to become part of a dynamic and growing team within a leading global logistics company. You’ll be joining a supportive, energetic workplace where you can grow your career and contribute to continued success. Apply Today If you have the experience and drive to succeed in this exciting role, click ‘Apply’ now, and a member of the Centric Talent team will be in touch as soon as possible.....Read more...
Who we are… The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community.The Administration Assistant will report to the Executive Assistant & Manager of Corporate Administration. This position plays a critical role in linking our daily administration activities and will need to have a high degree of attention to detail, project coordination skills, exceptional customer service, confidentiality and align to organizational process, templates, and standard operating procedures.Our ideal candidate will be an individual that enjoys administrative tasks, is technically proficient, enjoys contributing to a high performing team and has great interpersonal skills.Why join our Team?
Exhilarating and fun-loving cultureFlexible work environment Opportunity for free or discounted tickets to shows, events, sports games, and much more Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships!
What will you do this year?In conjunction with the Executive Assistant & Manager of Corporate Administration, the duties for this position include but are not limited to:General Administration & Reception
Administration tasks including filing, photocopying, and postage (maintain & fill as needed).Develop & manage confidential excel & Momentus databases.Report & presentation coordination in standardized templates and formats.Provide break relief for PNE reception and coverage if necessary.Take, transcribe (all formats) and distribute minutes of meetings as directed.Maintain photocopy room, office supplies and arrange service requests as needed.Maintain Admin lunchroom, turning on dishwasher at the end of the day and emptying in the morning, ensuring adequate supplies and ordering more when needed.Order corporate business cards as needed.Gift basket/thank you card coordination as needed.
Sales Administration
Supports sales & corporate partnerships with:
Client documentation support including background/credit research, contracts event memos, invoicing and survey distribution & reporting.Attendance tracking for annual report.Weekly cross checks for consistency of event details between all PNE websites, FAQs and signage.FAQ facilitation & distribution with support from TicketLeader.Sales venue, competitor and lead research, data entry for Momentus.Reconciling expense statements for senior managers.
Community Administration
Supports Account Manager Facility Sales with:
Coordinating the community ice clients by managing the client bookings, contracts, invoicing, payments and communication to operations.
Supports Communications & Community Engagement Manager with:
Distribution of community donations.Community outreach meetings coordination and communications.Internal and external communication materials.
What else?
Must have successful completion of Grade 12.Must have a minimum of 4 years of work experience within an administrative capacity.Successful completion of an Administrative Certification program considered an asset.Must have advanced proficiency in computer applications including but not limited to MS Office Suite, Teams with a minimum typing speed of 50 words per minute.Must have a keen attention to detail with strong written and verbal communication skills, including but not limited to:
Excellent customer service skills (communication skills both written (email/letters etc.) and verbal (phone) and can manage thru difficult/conflict conversations with clients.Excellent knowledge of business English, punctuation, grammar and vocabulary.
Must have strong time management skills with:
Ability to perform assigned tasks within expected deadlines, utilizing prescribed work methods and procedures.Ability to take initiative to be proactive with the ability to function with some independence and under pressure and ability to meet multiple service demands as the same time.Flexibility to easily accept changing priorities and tasks as delegated.
Ability to follow established procedures and to use initiative and judgment as required.Ability to deal with confidential matters and use discretion.Ability to facilitate gathering information from multiple departments.Must be available to work from 8:30AM – 4:00PM, Monday – Friday.Must be available to work on-site in this role.Candidates must undergo a Criminal Record Check.
Who are you?
Team player.Committed to striving for excellence.Skilled at time management.Organized and detail oriented.
Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Your daily tasks will be varied and engaging, including:
Operational Support: Managing the telephone system, handling enquiries regarding long-term and respite care, and monitoring office supplies
Compliance and HR: Assisting with staff inductions, managing online training, and ensuring resident files are kept up to date in strict accordance with CQC requirements
Enrichment Support: Working with our activities coordinator to promote varied outings and assisting the kitchen team with menu printing
Technical Growth: Utilising Microsoft Office products, the latest care-related technology, and effective use of AI to streamline administrative processes
General Admin Support: Assisting staff in various departments with admin duties from printing documents, designing forms, ordering, booking equipment servicing, etc.
Why Choose Us?
At The Manor, we pride ourselves on a "sincere caring attitude" and a stable, friendly team culture. As an apprentice, you won't be working in isolation. You will be mentored by experienced senior staff in a supportive environment where your contributions directly impact the lives of our residents. At The Manor you will have the opportunity to use of the latest technology, including AI, within a care setting.
Your Role and Impact:
As our first point of contact, you will greet family members and professionals, ensuring our highly regarded reputation is reflected in every interaction. Your responsibilities will span the heart of our operations, from managing resident documentation and HR records to supporting our varied activities programme and outings.
What We Are Looking For:
We are seeking a candidate with a compassionate and respectful nature who is eager to work within an elderly care environment. You should possess strong literacy and numeracy.Training:Business Administrator Level 3 Apprenticeship Standard:
You will be required to attend the City Hub campus one Monday each month to join the other apprentices
During this session, you will receive work to complete over the month, which will then be marked with feedback provided
You will also have one-to-one reviews every 4-6 weeks via Teams, along with additional tasks set by your employer either on Teams or face to face
Review meetings with your assessor and employer will take place every 12-weeks, held either in person or via Teams
Training Outcome:Future Career Progression & Commitment:
At The Manor, we do not view an apprenticeship as a temporary role, but as the foundation of a long-term professional partnership within our longstanding and stable team culture.
1 - Permanent Position and Long-Term Stability: Upon the successful completion of the apprenticeship and the attainment of a nationally recognised Administrative Qualification, the candidate will be offered a permanent position within the home. This provides the security of working within a highly regarded, Band 5 rated facility that has maintained a consistent reputation for excellence for nearly two decades.
2 - Performance-Based Pay Reviews: We believe in rewarding the commitment and sincere attitude that define our staff. Consequently, a formal pay review will be conducted at the end of the apprenticeship. This review will be directly dependent on performance, reflecting the apprentice’s growth in managing front-of-house duties, CQC-compliant documentation, and the effective use of AI and care technology.Employer Description:Please input your company description alongside your website link.
The Manor Residential Home is a premier care facility dedicated to providing a high-standard living environment for individuals aged 65 and over. With over 17 years of experience specializing exclusively in elderly care, the home has built a formidable reputation as a trusted provider of long-term, short-term, and respite services. This depth of experience allows the facility to understand the nuanced needs of its residents, ensuring that every individual receives the dignity, respect, and specialized attention they deserve.
At the heart of The Manor’s success is its dedicated team. The home is staffed by experienced senior practitioners and care professionals who are characterized by their "sincere caring attitude." Unlike many facilities that face high turnover, The Manor prides itself on its longstanding staff members. This continuity of care is vital in the residential sector, as it allows for the development of deep, meaningful relationships between caregivers and residents, fostering a sense of family and security that is essential for emotional well-being.
The quality of the home is validated by rigorous external standards. Fully registered with the Care Quality Commission (CQC) for 27 beds, The Manor consistently receives highly complimentary reports from regulators. Furthermore, it is recognized as a Band 5 Care Home by the Nottingham County Council, a designation that signifies a superior level of service and management within the region. These accolades serve as a testament to the home's commitment to safety, effectiveness, and excellence in clinical and social care.
The Manor’s physical environment is designed to balance professional medical support with a "home-from-home" feel. For those with physical disabilities, the facility offers full assistance and is equipped with specialist equipment to ensure mobility and comfort. However, the home also encourages personalization; residents are welcome to bring their own furniture to decorate their rooms, helping them transition into their new environment with familiar comforts. Practical amenities, such as on-site parking and established medical cover provided by local GPs, ensure that both logistical and healthcare needs are met seamlessly.
Beyond clinical care, The Manor focuses heavily on the quality of life. The home is renowned for its excellent culinary standards, providing high-quality, nutritious food that residents genuinely enjoy. A vibrant social atmosphere is maintained through a varied activities program and regular outings, which keep residents engaged with the community and mentally stimulated. Whether someone is staying for a few weeks of respite or making The Manor their permanent home, the focus remains on holistic wellness—combining physical safety with social fulfillment and emotional support. In a landscape where care options are numerous, The Manor Residential Home distinguishes itself through its specialized history, its highly regarded reputation, and a compassionate, person-centered approach to aging.
Working Hours :Monday - Friday 6-hours each day with 30-minute break. Exact working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
