Business Development Manager France
Automotive Garage Networks – SaaS Platform
Are you a Senior Sales & Business Development Executive, well-connected within France and the French or European Automotive Aftermarket including the Independent Garage Repair networks, Automotive Repairers, or national Fast Fit Dealer / retail chains? Do you have experience of linking Garages to repairs and Parts Supply through optimising IT solutions, SaaS Platform / process automation?
Who’s hiring?
The organisation belongs to an ambitious international player within the global Automotive Parts Manufacturing sector and Spare Parts Distribution space. Forming part of the IT Tech division, our clients SaaS Platform has been specifically designed to drive repair and service leads, through to Independent Repairers and Independent Garages locally and nationally.
The challenge:
We need a Business Development professional to recruit and develop the Independent Garage network, National Vehicle Repairers, and Car Repair specialists, throughout France. Through subscription of the SaaS Platform, the target will be to increase the throughput of repair and service work into workshops and garages. This is a grow and build enterprise, therefore we are looking for the right individual, with the capability to build and grow the entire Automotive Repairer networks across France……Sound interesting?
Ideal location – Paris, France
€85k c. ++ / Excellent Package / Career development
Our top 10 needs:
Senior Sales Developer / Business Development Executive with the capability of growing Garage / Repairer networks on a local, regional and national scale in France.
Detailed knowledge of the Automotive Aftermarket and Parts Supply business in France.
Possibly well connected to French Garage Networks and Automotive Retail chains, including rapid fit and fast fit operations.
Up to date regarding IT Tech and Automotive IT Systems / platforms.
Ability to win & develop users of the platform.
Solid commercial, financial aptitude.
Strong initiative and proactive / focused approach to work.
Strong Excel / Microsoft Office skills, combined with an analytical and strategic approach.
Visionary approach with regards to the repair, service and maintenance of vehicles.
French fluency combined with fluent English language skills are imperative.
Meet the employer online session:
I am working exclusively with this brand leading global client, so if your CV reflects the above then send it to me today in confidence. We are offering a unique opportunity for interesting applicants to join us to meet the employer online through bite sized sessions, providing the ideal platform to learn more before moving to final interview and formal stages. My name is Glen and I operate as Director and retained aftermarket recruiter.
e: t: 00 44 (0) 7977 266309
JOB REF: 4126GS....Read more...
A well-established firm with offices across the East Midlands has an opening for a Personal Injury and Clinical Negligence fee earner to join their team in Lincoln. Having been established in the region for over a century, the firm has a strong client base with much of the work coming through referrals and word of mouth.
This firm have won awards for their Personal Injury and Medical Negligence work and have established themselves in the market as providing quality services to their clients. The Personal Injury and Clinical Negligence Department has grown significantly over a number of years, and they are looking for a candidate with 3-6 years’ experience in Personal Injury to join the successful Lincoln team.
In this role you will run a busy caseload of personal injury and clinical negligence files from taking new instructions through to trial or settlement of litigated cases. Since the firm is committed to further growth, business development will also play a part in this role, meaning you will have the chance to build new client relationships and really establish yourself in the market.
This successful, long-standing firm combines a down to earth environment with great quality work. They are dedicated to further growth by building on the strong base they have already created, whilst also preserving the reputation they have for delivering first-class legal advice.
Whilst the firm are looking for someone to join their Lincoln office, they do offer the flexibility to combine home and office working. This is a great opportunity to join a forward-thinking legal firm and develop your career.
Whether you are a Solicitor, Chartered Legal Executive, or Fee Earner qualified through experience, if you have strong Personal Injury and Clinical Negligence experience and come with a driven, proactive, and practical approach, then the firm wish to hear from you.
If you are interested in this Personal Injury fee earner role in Lincoln then please get in touch with Vicky Cavendish on 0113 236 6713 to find out more information or if you’ve a CV to hand, please submit this for review. To hear about other legal opportunities that we have available, please visit our website. Alternatively, if you know anybody who would be suitable for this role then please let them or us know as we offer a reward for successful referral. For full terms, please visit our website.
*Please note our advertisements use PQE and salary level purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.
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A well-established firm with offices across the East Midlands has an opening for a Personal Injury and Clinical Negligence fee earner to join their team in Lincoln. Having been established in the region for over a century, the firm has a strong client base with much of the work coming through referrals and word of mouth.
This firm have won awards for their Personal Injury and Medical Negligence work and have established themselves in the market as providing quality services to their clients. The Personal Injury and Clinical Negligence Department has grown significantly over a number of years, and they are looking for a candidate with 3-6 years’ experience in Personal Injury to join the successful Lincoln team.
In this role you will run a busy caseload of personal injury and clinical negligence files from taking new instructions through to trial or settlement of litigated cases. Since the firm is committed to further growth, business development will also play a part in this role, meaning you will have the chance to build new client relationships and really establish yourself in the market.
This successful, long-standing firm combines a down to earth environment with great quality work. They are dedicated to further growth by building on the strong base they have already created, whilst also preserving the reputation they have for delivering first-class legal advice.
Whilst the firm are looking for someone to join their Lincoln office, they do offer the flexibility to combine home and office working. This is a great opportunity to join a forward-thinking legal firm and develop your career.
Whether you are a Solicitor, Chartered Legal Executive, or Fee Earner qualified through experience, if you have strong Personal Injury and Clinical Negligence experience and come with a driven, proactive, and practical approach, then the firm wish to hear from you.
If you are interested in this Personal Injury fee earner role in Lincoln then please get in touch with Vicky Cavendish on 0113 236 6713 to find out more information or if you’ve a CV to hand, please submit this for review. To hear about other legal opportunities that we have available, please visit our website. Alternatively, if you know anybody who would be suitable for this role then please let them or us know as we offer a reward for successful referral. For full terms, please visit our website.
*Please note our advertisements use PQE and salary level purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.....Read more...
Are you a Residential Conveyancer with volume experience looking for a largely remote role? Well look no further as we have an exciting opportunity with a firm who have offices across the UK, who are hiring for their Lincoln office.
This role would be perfect for those able to hit the ground running in a Residential Conveyancing role, taken on a diverse and high volume caseload. This is a fantastic opportunity to join a growing firm who are making a significant impact on the English and Scottish conveyancing market.
The role: • As a Residential Conveyancer, you will be responsible for your own caseload of Residential Conveyancing files covering sales and purchases, transfers of equity, buy to let, and remortgages to name a few • You will be responsible for each transaction from instruction all the way through to completion • Supporting clients and keeping them updated through regular communication and correspondence, building solid relationships along the way • Liaising closely with estate agents to initiate exchange with minimal risk To be considered for this role, you will be an experienced Residential Conveyancer with prior experience handling the above and experience running your own varied and high-volume caseload.
In return, the company can offer genuine progression opportunities, good health and well-being benefits, as well as being a largely remote position.
How to Apply If you would like to apply for this Residential Conveyancer then contact Victoria Cavendish at Sacco Mann or ask to speak to another member of the Chartered Legal Executive and Paralegal team. Alternatively, if you know of anyone who would be suitable for this role then please let them or us know as we offer a reward for successful referrals. For full terms please see our website....Read more...
Holt Executive are partnered with a leading technology and engineering services company that supplies the space and satellite industry. Our partner is involved in a variety of projects ranging from designing and building spacecraft to managing launches and controlling satellites in orbit.
They require an Earth Observation Engineer to support the development of Earth observation (EO) programs and services for national and international organisations, using both operational and scientific data.
Key Responsibilities for the Earth Observation Engineer:
- Support services to ESA included within the Third Party and Heritage Mission element of the Instrument Data Quality Evaluation and Analysis service (IDEAS-QA4EO) and Earthnet Data Assessment Project (EDAP+).
- Proactively identify and investigate data quality anomalies, ensuring the accuracy and reliability of Earth observation data.
- Research and provide comprehensive responses to user inquiries related to technical aspects of data analysis.
- Manage and update local quality control tools and scripts for optimal data processing.
- Contribute to the development of compelling technical proposals to expand business opportunities.
Key Skills and Experience Required by the Earth Observation Engineer:
- University degree/MSc (or equivalent) in Geography, Physics, Remote Sensing or a related discipline.
- Experience/Understanding, in either an industrial or academic setting.
- Supporting operational processing systems for EO data (e.g. level 1 to level 2 and level 3 processing).
- Working with Optical earth observation data specifically Landsat, Proba-1, JERS-1 and New Space missions (e.g. Planet).
- Using and adapting tools for remote sensing data manipulation.
Benefits:
- Competitive Package, including private healthcare, excellent pension, generous holiday allowance.
- Hybrid working, with the requirement to attend the office in Bedfordshire one day every month.
Due to the nature of the business, all applicants must be eligible to work in the UK and all potential employees will undergo stringent reference and identity checks.
If your skills and experience match this Earth Observation Engineer opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com ....Read more...
Trainee Insurance Broker Gravesend Salary dependant on experience + Uncapped Commission
June and July Start Dates
THE OPPORTUNITY:Are you a sales person waiting to break into the world of Commercial Insurance? I'm working with a small brokerage with the facilities to train you you be the best sales-person that you can be! It is a tight knit brokerage where everyone is encouraged, supported and trained which has allowed each individual to flourish.The team consistently exceeds their targets and are consistently rewarded with trips, incentives, and so much more.Do you have experience in Personal lines Insurance and want to move into the commercial world? Are you a sales executive, sales representative, or business developer passionate about breaking into insurance? Then I want to hear from you!BENEFITS:
Christmas Shutdown in addition to holidays
Quarterly events including trips to Ascot, laser tag, paint balling, dinners, lunches and trips away and so much more!
Impressive Commission structure
CertCII qualification fully funded
THE ROLE
Providing advice, recommendations and quotes to new clients.
Lead generation Including cold calling and information gathering.
Self-generating new business leads and obtaining accurate for our databases
Administration; creating quotation documents for yourself and others, setting up client records, issuing documents to clients, checking proposal forms, diary management and so forth.
Liaising with insurers to get the best policy for the client meeting their demands and needs
Ensure that the sales process is completed and compliant with regulatory framework
Liaising with prospect clients / leads and closing the sale effectively
Working towards your Cert CII qualification
SKILLS & ABILITIES:
Experience within an office or sales environment, ideally the insurance industry.
A pleasant, confident telephone manner
An effective communicator, both written and verbal, with an ability to communicate clearly & confidently to clients and colleagues
Highly organised with a systematic approach to work
Good attention to detail
Tenacious with presenting strong sales techniques and skills
Self-motivated to keep generating new business
Motivated and driven to achieve team and individual targets
Able to develop and sustain positive working relationships with internal and external parties
Familiarity with the Microsoft Office suite of programs
We are currently shortlisting for interview so if you are looking to catapult your career within the insurance industry, Apply today!!
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
Commercial Property Solicitor
A highly reputable law firm in the Chester area is seeking a Commercial Property Solicitor to join their expanding and vibrant Commercial Property team. This presents an exciting opportunity for the ideal candidate to demonstrate their experience across various commercial property transactions. It would be on a hybrid working basis with 2 days in the office and the rest from home.
Responsibilities:
Handle Freehold and leasehold sales and purchases
Manage Commercial Leases and other Landlord and Tenant matters
Oversee Development – sale, purchase, pre-emption, options, and overage agreements
Deal with Land and agricultural matters
Manage Refinance and Investment transactions and portfolios
Mentor and supervise trainees and newly qualified solicitors
Deliver high-quality client care with a strong client focus
Requirements:
Demonstrable experience in commercial property matters
Practising Solicitor, Lawyer or Legal executive - 5 years PQE ideally but may have some flexibility to 3years+ .
Proven capability to handle responsibility and oversee files effectively
Exceptional technical skills with a drive for continuous improvement
Benefits:
Generous annual leave
Extra holiday at Christmas - 3 days extra holiday, to be taken over the Christmas period when the office closes
Employee Assistance Programme - health plan where you can claim back the cost of treatment for you and your children including dental, opticians, flu jab, specialist consultations and diagnostics as well as complementary and alternative therapies, with access to Virtual GP and prescription service for peace of mind
Generous discounts on legal fees across all departments
Access to free advice, support and confidential counselling 24/7
Company Pension Scheme
Career development and progression plans for all team members.
Exercise - walking club, running clubs, discounted gym membership
Birthday presents and company social events each quarter, company funded Christmas party and more
Entitlement to profit share after 6 months
Holiday purchase scheme
Hybrid working
Enhanced maternity pay
Apply Now:
If you are a Commercial Property Solicitor with the required experience, apply now and join this company's expanding and vibrant Commercial Property team. Submit your CV to Beth Kirby via email: beth.kirby@servicecare.org.uk or call 01772208969 for more information. We do also have a referral bonus of up to £250 so please pass on this information if you know someone else looking for work.
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Local, multi-service law firm looking to recruit an experienced Private Client Solicitor to join their Macclesfield office working closley with the Head of Department for the Private Client team.
Our client is looking for an ambitious and driven Private Client Solicitor who is wanting to develop a successful, long-term career within their friendly and supportive law firm.
This legal practice is able to offer a competitive salary for the area, fantastic opportunities for personal and professional growth and an excellent benefits package that includes a generous pension contribution scheme and private health cover.
Within this role, you will be working on a caseload of Private Client matters including Wills, Trusts and Probate for a diverse range of clients.
Requirements:
Ideally 5 PQE and above
Solicitor or Chartered Legal Executive
Experienced in Will drafting, trusts and tax planning, estate administration, Powers of Attorney and Court of Protection applications
Experience of BD and marketing
STEP qualification preferrable but not essential
The successful candidate will ideally have 5+ PQE and be looking to become an integral memeber of an existing Private Client team with a strong name across Cheshire.
The Private Client Solicitor will primarily based in Macclesfield, but travel to other offices may be required depending on client needs. Hybrid working and working from home can be offered.
If you are interested in this Macclesfield based Private Client Solicitor position, please contact Leona Taylor at Sacco Mann on 0161 831 6890 or email your CV to leona.taylor@saccomann.com
To hear about other legal opportunities that we have available, please visit our website. Alternatively, if you know anybody who would be suitable for this role then please let them or us know as we offer a reward for successful referral. For full terms, please visit our website.
*Please note our advertisements use PQE and salary level purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.....Read more...
My client has an excellent opportunity for a Personal Injury Litigator to join the Complex Claims team at their Doncaster office, on a hybrid rota. You will largely be dealing with Claimant Multi-Track RTA cases. Experience in EL, PL and OL would also be welcomed. My client is a firm that is rapidly expanding and has genuine and excellent progression opportunities.
The client My client have a strong local reputation, their staff are trained to the highest of standards and they offer exceptional customer service. They are looking for someone who can demonstrate fantastic communication skills who is motivated to work in a face-paced, busy environment.
The role includes:
Dealing fully with investigating liability, taking statements and obtained all early evidence in support and assessing prospects
Running a case from letter of claim stage right through to Trial
Obtaining medical records and assessing what is required
Instructing medical experts and obtaining any further medical evidence
Preparing and Drafting Court Proceedings
Instructing Counsel
Taking on new claims or claims that have started life in the MOJ Portal which turn into Multi-Track cases and have been dropped from the process
Updating clients every step of the way
The idea candidate
Ideally, you will be an experienced litigator with a background in handling fast track matters including EL/PL and RTA
Excellent time management and organisational skills
Ability to priorities work
Excellent attention to detail and problem-solving skills
Excellent communication skills
Be proactive and self-motivated
Benefits
Excellent holiday entitlement
Company Pension Scheme
Free gym membership
Staff socials
If you are interested in hearing more about this opportunity, or wish to apply to it, then please contact Chloe Smith on 0113 467 9783 or ask to speak to another member of the Chartered Legal Executive and Paralegal division.....Read more...
Sales Account Manager
Location: Hemel Hempstead, Hertfordshire
Salary: £24k - £29k + Bonus + Excellent Benefits
Full-Time, Monday - Friday, 8:30am - 5:00pm
The Client:
Our client is a trade-only distributor, dedicated to providing comprehensive solutions for all digital and traditional photography needs.
The Role:
As a Sales Account Manager, you will oversee planning and account management, taking complete responsibility for customer portfolio.
Responsibilities:
* Manage and develop business within specified trade accounts through various communication channels.
* Record all customer conversations and quotations, and diligently pursue potential orders.
* Ensure quoted prices align with market expectations.
* Complete follow-up actions (returning calls, processing account applications, handling RMAs, PODs, etc.) within promised time frames.
* Stay technically aware and updated with industry developments.
* Sustain the sales and margin targets specified for the role.
* Fulfil any other duties requested by the company from time to time.
Requirements:
* Previous experience working in a similar role.
* Possess 1-2 years of account management and sales experience.
* Negotiation abilities with a track record of successful upselling and cross-selling.
* Exceptional communication skills, both verbal and written.
* Skilled in Microsoft Office.
* GCSE or equivalent certification would be preferred.
Benefits:
* 20 days holiday
* Casual dress
* Company pension
* Bonus scheme
* Employee discount
* On-site parking
* Discounted or free food
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Sales Account Manager, Account Manager, Sales Manager, Business Development Manager, Sales Executive
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JOB DESCRIPTION
Job Title: National Account Executive - Lowes
Location: Mooresville, NC
Department: Sales
Reports To: Director Of Sales - Lowes
Direct Reports/Manages others: No
Hybrid Schedule: Our hybrid work environment includes two (2) remote days/week.
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
JOB PURPOSE:
As a National Account Executive, you will be responsible for sales management of Rust-Oleum Branded products within selected categories to Lowe's. This position will be based in our Mooresville, NC office. Leverage your expertise in the home improvement business and work independently and effectively to grow our business. Maintain strong relationships with all levels and functions within Lowe's and Rust-Oleum to assure category growth.
RESPONSIBILITIES:
Objectively assess each sales opportunity, anticipate the competition, develop and execute a winning strategy that is highly focused on maintaining and growing sales dollars and profit. Build high levels of customer knowledge and grow support for all Rust-Oleum Brands by building deep an understanding of Lowe's, developing relationships throughout their organization, and collaborating with their key executives, staff, and field reps to develop and manage programs that increase our market share and sales revenue across all brand platforms. Become a resource and advocate for Lowe's to grow our relationship and overall business by acting as the central conduit to link all the necessary departments and people internally and externally. Manage the efficient and effective use of all advertising, promotional, and marketing program budgets by negotiating agreements that are in the best interests of the company and planning detailed program and promotional plans with all customers. Prepares and delivers customer specific sales presentations, product demonstrations and develop a working relationship with decision makers.
REQUIREMENTS:
5 years sales and account management experience working with big box retail Proven successful sales history Thorough understanding of POS data systems Possess thorough knowledge and understanding of the big box selling environments Strong analytical skills Excellent interpersonal skills and the ability to build relationships. Excellent presentation, computer, and communication skills Self starter able to manage own time, schedule, and sales quota as well as the ability to multitask. Possess a valid driver's license and able to maintain a motor vehicle record within acceptable limits as prescribed by Rust-Oleum. Availability to work and travel as necessary.
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and two floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
Are you a highly motivated marketing expert ready to make a significant impact in the world of toys and entertainment sector? If you are, please keep on reading as this might be an ideal opportunity for you. The Opportunity Hub is delighted to collaborate with a successful toy company based in Amersham and we're now looking for Licensing Marketing Executive to support their high performing marketing team. Licensing Marketing Executive (based in Amersham, Salary: £25k - £27k DOE) Here's what you'll be doing:Work closely with cross-functional teams to strategize and execute captivating campaigns and strategies targeting key UK and International retailer partners.Provide essential support for primary toy licenses by fostering strong collaborations with licensors, ensuring fruitful partnerships and effective marketing initiatives.Partner closely with the UK & International Marketing Manager and Head of Quality Assurance & Compliance to effectively communicate sustainability initiatives.Play a pivotal role in crafting communication strategies aimed at enhancing brand awareness, recognition, trust, and visibility. Uphold and nurture the reputation of our brands.Conduct in-depth research and analyze dataDemonstrate a thorough understanding of the corporate brand and ensure its consistent representation across all marketing channels and campaigns.Assist in creating high-quality presentations for internal and external stakeholders, contributing to effective communication of key messages.Support Marketing Managers in the formulation and execution of marketing plans, ensuring alignment with overarching business objectives.Take on various marketing responsibilities as needed, contributing to the agile and dynamic nature of the marketing team. This may include tasks such as website maintenance, event support, and communications.Here are the skills you need:Approach tasks with energy and dedication, consistently demonstrating a proactive and tireless work ethic.Creative mindset, eagerly embracing and championing new ideas and marketing initiatives.Pay close attention to detail in all tasks and projects undertaken.Exhibit a genuine passion for marketing, licensing, and sustainability practices, driving engagement and enthusiasm within the team.Possess a solid understanding of core marketing areas, encompassing content marketing, digital strategies, social media management, retail marketing, and promotional tactics.Work seamlessly both independently and collaboratively within the marketing team and across various departments, fostering strong relationships and achieving collective goals.Communicate effectively and efficiently, demonstrating strong organizational abilities and interpersonal skills.Excellent time management and proactive task managementStrong Numerical and Verbal AptitudeIntermediate proficiency in Office 365, Excel, Word, PowerPoint, and Google Analytics. Familiarity with Mailchimp, WordPress, and Adobe Suite is advantageous but not mandatory.Full UK driving license would be advantageousPreferrable Experience:+1 year of proven experience in Marketing/ licensing business environment, toy industry experience is a plusExperienced in working with UK and international partnersA keen interest in sustainability initiatives, preferably in communicating sustainability messagesHere are the benefits of the job:Competitive salary of £25k - £27k depending on experienceGenerous Toy DiscountLife CoverPayroll GivingPensionHigh Street & Leisure DiscountsCycle to Work schemeBirthday Leave and generous holidaysFlexible working hoursWork Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.....Read more...
Are you a highly motivated marketing expert ready to make a significant impact in the world of toys and entertainment sector? If you are, please keep on reading as this might be an ideal opportunity for you. The Opportunity Hub is delighted to collaborate with a successful toy company based in Amersham and we're now looking for Trade Marketing Executive to support their high performing marketing team. Trade Marketing Executive (based in Amersham, Salary: £25k - £27k DOE) Here's what you'll be doing:Work closely with cross-functional teams to strategize and execute captivating campaigns and strategies targeting key UK and International retailer partners.Provide essential support for primary toy licenses by fostering strong collaborations with licensors, ensuring fruitful partnerships and effective marketing initiatives.Partner closely with the UK & International Marketing Manager and Head of Quality Assurance & Compliance to effectively communicate sustainability initiatives.Play a pivotal role in crafting communication strategies aimed at enhancing brand awareness, recognition, trust, and visibility. Uphold and nurture the reputation of our brands.Conduct in-depth research and analyze dataDemonstrate a thorough understanding of the corporate brand and ensure its consistent representation across all marketing channels and campaigns.Assist in creating high-quality presentations for internal and external stakeholders, contributing to effective communication of key messages.Support Marketing Managers in the formulation and execution of marketing plans, ensuring alignment with overarching business objectives.Take on various marketing responsibilities as needed, contributing to the agile and dynamic nature of the marketing team. This may include tasks such as website maintenance, event support, and communications.Here are the skills you need:Approach tasks with energy and dedication, consistently demonstrating a proactive and tireless work ethic.Creative mindset, eagerly embracing and championing new ideas and marketing initiatives.Pay close attention to detail in all tasks and projects undertaken.Exhibit a genuine passion for marketing, licensing, and sustainability practices, driving engagement and enthusiasm within the team.Possess a solid understanding of core marketing areas, encompassing content marketing, digital strategies, social media management, retail marketing, and promotional tactics.Work seamlessly both independently and collaboratively within the marketing team and across various departments, fostering strong relationships and achieving collective goals.Communicate effectively and efficiently, demonstrating strong organizational abilities and interpersonal skills.Excellent time management and proactive task managementStrong Numerical and Verbal AptitudeIntermediate proficiency in Office 365, Excel, Word, PowerPoint, and Google Analytics. Familiarity with Mailchimp, WordPress, and Adobe Suite is advantageous but not mandatory.Full UK driving license would be advantageousPreferrable Experience:+1 year of proven experience in Marketing/ licensing business environment, toy industry experience is a plusExperienced in working with UK and international partnersA keen interest in sustainability initiatives, preferably in communicating sustainability messagesHere are the benefits of the job:Competitive salary of £25k - £27k depending on experienceGenerous Toy DiscountLife CoverPayroll GivingPensionHigh Street & Leisure DiscountsCycle to Work schemeBirthday Leave and generous holidaysFlexible working hoursWork Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.....Read more...
Job title: Junior Software Engineer
Location: Boston, United States
Who are we recruiting for?
Our client, a leading data analytics and marine robotics business, is seeking a talented Junior Software Engineer to join their esteemed subsea technology team. As a pioneer in large-scale marine robotic operations, our client utilizes cutting-edge technologies to capture ocean data and deliver maritime solutions while prioritizing sustainability and environmental responsibility.
What will you be doing?
As a Junior Software Engineer, you will play a vital role in supporting the development of new software capabilities and integrating them with other programs and devices. Joining the subsea technology team, your focus will be on contributing to the control of sophisticated robotic equipment deployed from our client's Armada vessels.
Your key responsibilities will include:
Receiving comprehensive training on various software control systems running the uncrewed vessels, enabling you to make resilient software design decisions
Assisting in the building, testing, and deployment of software
Participating in the development of interface adapters and C++ programs
Supporting senior Control Systems Engineers in their tasks
Contributing to the design, specification, development, and documentation of software solutions
Assisting in the integration of control systems into complex 3rd party systems, such as vessel control systems, electric Remotely Operated Vehicles (ROVs), and geotechnical equipment
Adhering to the client's software development practices and effectively documenting developments
Collaborating with OEMs and other vendors to aid development and resolve software issues
Engaging in peer code reviews
Being prepared for domestic and international travel to support equipment and control system integration on ships
Supporting the development of software architecture to facilitate the company's systems design
Participating in and contributing to software sprints within the 'Control' team
Are you the ideal candidate?
The ideal candidate for this role should possess the following qualifications, skills, and attributes:
Essential:
1+ years of engineering experience in a suitable field
Proficiency in software development, particularly in C++ and .NET
Familiarity with version control using Git
Basic knowledge of networking principles
An interest in robotic control systems and their applications
Self-motivated and capable of working effectively within a team to meet deadlines
A strong passion for the development of cutting-edge robotics in the ocean sector
Ability to plan and estimate development tasks, ideally within an Agile framework
Thoughtfulness, thoroughness, and a conscientious approach to work
A team player who values collaboration and seeks the best outcomes for the team
Willingness to take ownership and actively engage in assigned tasks
Ability to handle sensitive and confidential situations with diplomacy
Excellent time management skills and the ability to prioritize tasks in a fast-paced environment
Strong interpersonal skills and the ability to work effectively with colleagues of all levels
Demonstrates critical thinking and the ability to show initiative
Open and receptive to new and innovative ideas
Enthusiasm for contributing to the betterment of people and the planet
Desirable:
Familiarity with QT
Experience with Jira and Confluence
Knowledge of marine survey systems such as GNSS, inertial navigation, and subsea positioning systems
Understanding of satellite, telephony, and digital radio systems
Experience working with Virtual Machines (VMs)
Exposure to PLCs (Programmable Logic Controllers) or other industrial controllers
Familiarity with Bitbucket/Github
Experience in engineering project planning and time management
Previous experience in supervising contractors or working with junior team members
Competency in using office tools such as MS Office, Google Drive, Teams, and email
What's in it for you?
Our client is committed to providing all their employees with the best possible work conditions and benefits, going beyond what's typically considered the 'market average.' As a Junior Software Engineer, you can expect:
Competitive compensation package
Opportunities for growth and career advancement within a pioneering company
Involvement in innovative, cutting-edge projects with a global impact
Possibility of domestic and international travel to support integration efforts
A dynamic and creative work environment that fosters innovation and professional development
Who are we?
Executive Integrity is a global executive search and recruitment consultancy for a more sustainable world with a focus on talent within the Maritime and Renewable Energy sectors. We give a proportion of all our profits to Renewable World, a charity that develops affordable and innovative renewable energy solutions to poverty-stricken communities.....Read more...
Position: Sales Executive - Insulation
Location: Cork
Salary: Excellent Salary on offer
The Role:
The Successful candidate will join the existing Sales Team to promote and sell insulation products within the Munster region.
Working within the various market segments within Construction such as Commercial office & Retail Developments, Residential Developments, Industrial and Pharmaceutical Developments, Data Centres, Educational and Healthcare Sectors.
You will work as part of the Sales Team converting opportunities for our Clients products and creating sales revenue from these opportunities.
Calling on Main Contractors you will follow through on quotations and sales opportunities for their products.
Calling on Architects you will seek opportunities to specify their products on the projects that these Architects are working on.
Through being proactive in the market you will identify opportunities for the promotion and Sales of their products.
Participate in weekly and monthly Sales meetings along with the Sales Team monitoring and tracking progress on sales opportunities.
Identify manage and communicate to any new clients as awareness of all our product offerings and maintain accurate customer information for your area of responsibility.
Skills and Attributes Required:
Exp in External Insulation Sales
Strong attention to detail.
Good communication skills.
Ability to work to tight deadlines.
Ability to work on own initiative, generating leads and converting opportunities into sales revenue.
Ability to work to agreed Business plan.
Our client is offering an interesting and exciting opportunity to join a dynamic organisation at the cutting edge of the Construction sector.
A competitive salary and conditions will be offered together with opportunity to progress and develop within their company to the successful candidate.
Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visas or sponsorship's already in place. Therefore, we are unable to consider candidates who do not have full authorisation to work in the UK. Applications submitted without the necessary visa in place will not be considered.
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Position: Sales Executive - Insulation
Location: Dublin
Salary: Excellent Salary on offer
The Role:
The Successful candidate will join the existing Sales Team to promote and sell insulation products within the Munster region.
Working within the various market segments within Construction such as Commercial office & Retail Developments, Residential Developments, Industrial and Pharmaceutical Developments, Data Centres, Educational and Healthcare Sectors.
You will work as part of the Sales Team converting opportunities for our Clients products and creating sales revenue from these opportunities.
Calling on Main Contractors you will follow through on quotations and sales opportunities for their products.
Calling on Architects you will seek opportunities to specify their products on the projects that these Architects are working on.
Through being proactive in the market you will identify opportunities for the promotion and Sales of their products.
Participate in weekly and monthly Sales meetings along with the Sales Team monitoring and tracking progress on sales opportunities.
Identify manage and communicate to any new clients as awareness of all our product offerings and maintain accurate customer information for your area of responsibility.
Skills and Attributes Required:
Exp in External Insulation Sales
Strong attention to detail.
Good communication skills.
Ability to work to tight deadlines.
Ability to work on own initiative, generating leads and converting opportunities into sales revenue.
Ability to work to agreed Business plan.
Our client is offering an interesting and exciting opportunity to join a dynamic organisation at the cutting edge of the Construction sector.
A competitive salary and conditions will be offered together with opportunity to progress and develop within their company to the successful candidate.
Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visas or sponsorship's already in place. Therefore, we are unable to consider candidates who do not have full authorisation to work in the UK. Applications submitted without the necessary visa in place will not be considered.
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Title: Sales Executive- Paint Division
Location: Athboy, Co. Meath
Salary: DOE
Key Responsibilities:
Core focus will be on the sales and development of our clients paint range of products.
To provide technical sales advice and support on their paint range to their customer base of Architects; Surveyors; Builders & Contractors; homeowners etc. This may be in the office, verbally over the phone, virtually, and/or on-site in the form of toolbox talks and general site support.
Responsible for maintaining the maintenance schedule for the tinting and mixing machines and ensure that the machines are kept cleaned and tinting records are recorded.
Operating the Automated tinting machine to produce mixed paints for customers.
Ordering and stock management of the range of paint products and associated products and assisting warehouse staff in putting away stock orders.
Preparing/Sending quotations and ensuring all quotations are followed up.
Inputting of Orders and delivery dockets on our Profile System
Creating and maintaining customer details and projects (Deals) on HubSpot CRM and ensuring that all information within HubSpot is up to date and relevant.
Providing product information and education to our target audience.
To provide support and guidance to the technical team as required.
Progressive thinking to ensure that products are at the forefront in Ireland.
Sending out information packs to clients as requested
Supporting the marketing team on Sales and promotional campaigns.
Actively seeking new avenues to promote and grow the range.
Attendance at technical meetings, staff meetings, etc.
Writing and providing projects/case studies content for their website. Writing website product content as required. Blog topics and writing. Keeping up to date with social media, to see what competitors/partners are posting and providing ideas and content to post.
Liaising with and updating new and established customers.
Actively monitoring and following up general technical and sales enquiries.
Assisting warehouse staff in ensuring stock is
Providing pre-sale and after sales support.
Attending conferences, exhibitions and trade shows.
General Responsibilities
Answering the telephone, general email queries, etc., providing consistency for our customers.
Keeping the CRM system up to date
Writing reports as required.
Liaising with staff within our office.
Organising and storing paperwork, documents, and computer-based information.
Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visa or sponsorship's already in place. Therefore, we are unable to consider candidates who do not have full authorisation to work in Ireland. Applications submitted without the necessary visa in place will not be considered. If the position above is of interest to you and you would like to know more, please call Arlene today on 0860651940 in complete confidence. AC
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Title: Sales Executive- Paint Division
Location: Athboy, Co. Meath
Salary: DOE
Key Responsibilities:
Core focus will be on the sales and development of our clients paint range of products.
To provide technical sales advice and support on their paint range to their customer base of Architects; Surveyors; Builders & Contractors; homeowners etc. This may be in the office, verbally over the phone, virtually, and/or on-site in the form of toolbox talks and general site support.
Responsible for maintaining the maintenance schedule for the tinting and mixing machines and ensure that the machines are kept cleaned and tinting records are recorded.
Operating the Automated tinting machine to produce mixed paints for customers.
Ordering and stock management of the range of paint products and associated products and assisting warehouse staff in putting away stock orders.
Preparing/Sending quotations and ensuring all quotations are followed up.
Inputting of Orders and delivery dockets on our Profile System
Creating and maintaining customer details and projects (Deals) on HubSpot CRM and ensuring that all information within HubSpot is up to date and relevant.
Providing product information and education to our target audience.
To provide support and guidance to the technical team as required.
Progressive thinking to ensure that products are at the forefront in Ireland.
Sending out information packs to clients as requested
Supporting the marketing team on Sales and promotional campaigns.
Actively seeking new avenues to promote and grow the range.
Attendance at technical meetings, staff meetings, etc.
Writing and providing projects/case studies content for their website. Writing website product content as required. Blog topics and writing. Keeping up to date with social media, to see what competitors/partners are posting and providing ideas and content to post.
Liaising with and updating new and established customers.
Actively monitoring and following up general technical and sales enquiries.
Assisting warehouse staff in ensuring stock is
Providing pre-sale and after sales support.
Attending conferences, exhibitions and trade shows.
General Responsibilities
Answering the telephone, general email queries, etc., providing consistency for our customers.
Keeping the CRM system up to date
Writing reports as required.
Liaising with staff within our office.
Organising and storing paperwork, documents, and computer-based information.
Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visa or sponsorship's already in place. Therefore, we are unable to consider candidates who do not have full authorisation to work in Ireland. Applications submitted without the necessary visa in place will not be considered. If the position above is of interest to you and you would like to know more, please call Arlene today on 0860651940 in complete confidence. AC
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This great company is a tech innovator, delivering quality SaaS products to address the fundamental business needs of clients in the marketing and communications industries. They combine AI technologies with human expertise to analyse data and create insights to understand what has impact on an organisation and their key audiences – from customers to stakeholders, politicians to influencers and the media. Their evolving portfolio includes a market-leading media monitoring, intelligence and insights solution provider and the most advanced audience intelligence and social listening platform, which provides monitoring, insight, engagement and evaluation tools for politics, editorial and social media in one place. They are an AIM-listed SaaS provider with over 1,000 employees across 10 countries. Our technology is used by 6,000 organisations every day, from global blue-chip enterprises and communications agencies to public sector organisations and not-for-profits. Overview of the role The role of an Account Executive is vital to maximising and developing our client portfolio. This role allows the post holder to develop their skills in account management and account development, in line with the company’s expectations. Account Executives/Managers in the SMB team work with low to mid value accounts with a range of product specifications, however, most of your portfolio will be Journalist Enquiry Service subscribers. The primary goal for the account executive is customer satisfaction leading to renewal of their services and identifying opportunities to grow the client’s subscription with the other products in the our offering. You will understand each of your client’s strategic and operational goals and objectives. You will advise clients on why they should be expanding their relationship and how further integration across our range of products can help them achieve their strategic communications objectives. Your understanding of the mechanics of each organisation will require you to engage and inspire internal stakeholders at all levels and you will be creative in driving people to action; this will be vital to successfully closing deals to meet revenue targets. The role carries a pure retention target and an upsell target. Key Responsibilities Responsible for renewing existing client subscriptions.Onboarding new Journalist Enquiry Service only clients. This involves building rapport, understanding the clients’ needs and objectives for the system, initial training on how the client can meet those objectives and making sure that the client knows all the relevant touchpoints for the duration of their contract.Dealing with day-to-day queries relating to product, contract and usability questions. If appropriate passing onto support/training/finance to get the issue resolved.Take control and ownership of your territory to strategically map and target these organisations (e.g. using client case studies, renewal data, Salesforce info, industry news/current affairs, targeted marketing campaigns etc).Rigorously record account and opportunity data in Salesforce for successful opportunity mapping to ensure consistency across the business and transparency in measuring KPIs and targets.Build relationships at all levels and be focused on delivering value throughout the life cycle of the customer journey.Effectively manage each client’s usage of their current system, ensure they derive maximum value from their subscription and use your product knowledge to determine the most natural upsell opportunities based on their usage.Use market knowledge to strategically position against competitors to become the only viable option.Analyse opportunities to understand threats or barriers with the ability to accurately forecast sales pipeline (RAG) to consistently perform in line with monthly, quarterly and annual targets.Ideal candidate for the opportunityA self-starter; who is motivated and driven to succeed. Assertive with the natural confidence and tenacity to find and create needs for our services.Extremely organised and efficient, able to manage a range of responsibilities, tasks and projects simultaneously whilst ensuring that work is prioritised accordingly; with a primary focus on retention and associated revenue generation.Possesses a thirst for knowledge – takes ownership of understanding all aspects of our product and our competitors.Ability to use product and industry knowledge to question a prospect’s ‘status-quo’; confidently advise on communications strategy to sell more complex solutions, additional services and longer-term deals.Negotiating skills – demonstrable ability to understand an organisation’s decision-making unit and procurement processes to successfully drive next steps and influence the close date of opportunities.Diversity We know that innovation thrives in teams where diverse points of view come together to solve hard problems. As such, we are explicitly seeking individuals who will bring diverse life experience, diverse educational background, diverse culture, and diverse work experience. Please be prepared to share with us how your perspective will bring something unique and valuable to our team. Salary & Benefits Salary: £25,000 - £27,000 base DOE. Benefits: • Competitive holiday allowance • Life Assurance • Access to Dental Insurance (self-paid) • Perkbox Rewards Scheme • Company Pension Scheme • Opt-in Private Healthcare (after successful completion of probation) • Access to an in-house Wellness Manager for support with fitness, injury management, nutrition and meditation and, in the office, an in-house gym in which we run a range of wellbeing classes • A friendly team and a range of soft benefits such as fruit and good coffee in the office, Cycle Scheme and company social activities.....Read more...
Service Coordinator
Job Overview
Service Care Solutions are currently seeking a highly motivated and experienced Service Coordinator to join London Borough of Redbridge's Children's team. The successful candidate will be responsible for assisting the Head of Service and management team in providing a high-quality service to the community.
Key Responsibilities
Build and maintain good referral pathways and relationships with key stakeholders in the department and in the community
Take ownership of business-critical pieces of work involving legal issues and child protection queries, resolving routine non-complex issues and escalating more complex issues to the Manager and/or the Head of Service
Produce and maintain Excel spreadsheets and ensure that high-level data remains accurate
Liaise with the management team and professional workforce in order to monitor the progress of works and feedback on completion
Assist social workers in coordinating the legal work space, this includes training, monitoring and feedback
Analyse proposed legislation, regulations, or rule changes to determine how the agency services could be impacted
Contribute to improving the business, by putting forward new ideas and, when requested to do so, implementing change
Manage documentation, including contracts, staff and clients records
Key Requirements
Excellent critical thinking and communication skills
Ability to evaluate the performance of a high performing department and work toward improving the service provided to the community
Experience in providing executive support to management teams and developing projects
Effective first-level communication and liaison service with internal and external stakeholders
Ability to respond and resolve straightforward enquiries and problems, judging when to pass complex queries on or involve others, in order to provide an effective service and clear advice to colleagues and callers
Qualifications and Experience
Relevant field or equivalent experience
Experience in a similar role in a public sector or social care environment
Proficient in Microsoft Excel and other relevant software
How to Apply
If you are interested in this Service Coordinator position, please submit your CV via email to Ashley.Brown@servicecare.org.uk or call the office on 01772 208 964. I look forward to hearing from you :).....Read more...
Holt Executive are partnered with a global leader within the Global Connectivity space and is the market leader in global mobile satellite communications.
Our partner is seeking a Trade Compliance Specialist to collaborate with a wide range of internal and external stakeholders to ensure adherence to regulations and best practices in activities such as the Export Compliance programme for the global business.
Key Responsibilities for the Trade Compliance Specialist:
- The Trade Compliance Specialist will manage and oversee the UK administration and control of exports for controlled goods, software, and technology. This includes communicating with impacted parties to ensure seamless integration with relevant business processes and transactions.
- Assist the Compliance team in conducting Know Your Customer (KYC) checks.
- Ensure all systems and folders used for export monitoring and control are utilized and maintained effectively according to established procedures.
- Supporting the Senior Export Control Manager on matters of compliance, especially concerning areas listed in greater detail below.
- Guarantee adherence to all relevant policies and procedures for export control. Maintain proper registration upkeep for all necessary licenses and permits.
- Ensure that policies and procedures are adhered to, and all required registrations are properly maintained.
- Maintain a working knowledge of all applicable regulations affecting the UK, EU and US.
- Facilitate the authorisation signature process and maintain comprehensive records for all TAA support activities.
- The Trade Compliance Specialist will provide admin support to the compliance team including maintaining training records and for local staff.
- Provide and maintain metrics as defined by the Senior Export Control Manager.
- Conduct annual self-assessments to identify gaps and areas of risk across all areas of involvement and communicate these to the team.
- Support the Senior Export Control Manager to perform internal export control audits on each main exporting hub, including Norway, The Netherlands, Singapore, and the UK.
- Support the Senior Export Control Manager and other parts of the organization on specific projects as appropriate.
Key Skills and Experience Required by the Trade Compliance Specialist:
- Awareness, knowledge, and experience required to understand and provide guidance in exporting and importing dual-use and defence articles, technology and services under:
-
- International Traffic in Arms Regulations (ITAR)
- Export Administration Regulations (EAR)
- Office of Foreign Assets Control (OFAC)
- UK Export Control Regulations (Military and Dual-Use)
- EU Export Control Regulations (Dual-Use)
- Experience in Export Control.
- Knowledge of Sanctioned Party Screening.
- Awareness of Anti-corruption & Anti-bribery regulations.
- Experienced with working with staff at all levels of the organisation.
If your skills and experience match this Trade Compliance Specialist opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com ....Read more...
Service Coordinator
Job Overview
Service Care Solutions are currently seeking a highly motivated and experienced Service Coordinator to join London Borough of Redbridge's Children's team. The successful candidate will be responsible for assisting the Head of Service and management team in providing a high-quality service to the community.
Key Responsibilities
Build and maintain good referral pathways and relationships with key stakeholders in the department and in the community
Take ownership of business-critical pieces of work involving legal issues and child protection queries, resolving routine non-complex issues and escalating more complex issues to the Manager and/or the Head of Service
Produce and maintain Excel spreadsheets and ensure that high-level data remains accurate
Liaise with the management team and professional workforce in order to monitor the progress of works and feedback on completion
Assist social workers in coordinating the legal work space, this includes training, monitoring and feedback
Analyse proposed legislation, regulations, or rule changes to determine how the agency services could be impacted
Contribute to improving the business, by putting forward new ideas and, when requested to do so, implementing change
Manage documentation, including contracts, staff and clients records
Key Requirements
Excellent critical thinking and communication skills
Ability to evaluate the performance of a high performing department and work toward improving the service provided to the community
Experience in providing executive support to management teams and developing projects
Effective first-level communication and liaison service with internal and external stakeholders
Ability to respond and resolve straightforward enquiries and problems, judging when to pass complex queries on or involve others, in order to provide an effective service and clear advice to colleagues and callers
Qualifications and Experience
Relevant field or equivalent experience
Experience in a similar role in a public sector or social care environment
Proficient in Microsoft Excel and other relevant software
How to Apply
If you are interested in this Service Coordinator position, please submit your CV via email to Ashley.Brown@servicecare.org.uk or call the office on 01772 208 964. I look forward to hearing from you :).....Read more...
Brand Marketing Manager Margate, Kent Office Based £££ -- Competitive Permanent Full TimeBenefits • Finish at 1pm Every Friday• Great salary (sorry, we are not able to advertise it, but happy to discuss on an initial call!) • Contributory Pension • 50% Staff Discount• 33 Days HolidayBrand Marketing ManagerThis is a brand you can really get behind – one of the most iconic product ranges you’re ever likely to be involved with! Are you looking for a new and exciting job as a Brand Marketing Manager, working for a market leading, household named brand in the heart of Thanet?!Are you used to effectively running multiple projects simultaneously? Do you have 2 years + experience as a Brand Marketing Manager or Executive?The JobAs the Brand Marketing Manager, you’ll manage trade, retail and direct consumer marketing comms related to a specific brand within this group. This includes internal communications as well as external clients through a wide range of comms channels. Having been presented with the product range for the coming season, the Brand Marketing Manager will be responsible for creating and implementing the marketing plan in support. The DutiesBrand Marketing Manager • Create, implement and analyse marketing plans that will communicate the brand • Manage media platforms, ensuring content is aligned with the brand strategy• Develop innovative launch strategies• Manage external agencies • Manage, plan and implement trade and consumer events • Manage the brand’s planned and organic PR• Social media platform management • Budget management • Plus much more! I’d love to chat to you and discuss this great opportunity in more detail so please call me! Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.Do not hesitate to contact us about this or any other roles.....Read more...
Job Title: Complaints Handler Locations: Lewisham SE1 , hybrid working once trained (4-6 weeks office based) Contract Type: 6 months temp Work Pattern: Monday-Friday 35 hours per week Start Date: ASAP
Job role – The Complaints role is pivotal to the success of delivering a first-class customer experience. This role is central to the seamless management and delivery of the overall complaints & Insight function. As brand ambassador for the team you will work with our customers, internal and external stakeholders to ensure complaints handling excellence that facilitates early resolution and embraces continuous service improvement. As Complaints Officer you will:
The responsibility for the Repairs Service complaints performance ensuring we meet KPI’s.
To provide and promote a professional and good quality service to both internal and external customers.
To deal with all Repair Service focused complaints in a professional manner, following them up on completion to ensure customer satisfaction and prevent escalation and negotiating and managing resolutions.
To ensure all complaint responses to Informal, stage 1, 2 and 3 complaints, General Enquiries, MP, Mayoral, Councillor, Premature Ombudsman, Ombudsman, Freedom of Information and Chief Executive Enquiries are provided to the customer within required timescales.
To allocate all Repairs Service related complaints, enquiries and comments. Review background, complaints history and systems to ensure allocation to Investigating Officer (IO). Following up where necessary and reporting direct to management/senior management as and when issues arise.
Candidate profile –
Experience of working within a complaint’s resolution environment
A wealth of experience about how to delight customers and manage expectations.
A understanding of social housing sector.
A ‘can-do’ attitude and solutions-driven, innovative approach that has successfully modernised services.
A desire to engage with customers, teams and stakeholders to champion the service and be a valued member of the team.
Be confident with strong communication skills, and excellent written skills
An understanding of how to manage difficult conversations face to face and by telephone
Experience of carrying out research and presenting written arguments in a concise but compelling way.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk ....Read more...
HR Managers, what does HR stand for?
Human Resources, High Results, Humane Responsibility?
All of the above?
For this employer, HR stands for strategic integrity, innovation and rigour, as well as entrepreneurialism and professionalism.
If you apply for this job successfully, the first thing you'll gain is a tangible sense of being valued.
The professional challenges you'll overcome are HR Generalist but with a huge opportunity for ER innovation for a team in the 100s, in a company with an annual t/o in the region of £10m. Specifically:
Reassuring & coaching management with all staff management issues - honing systems accordingly.
Senior & Executive Management consultation on the same.
Development of employment best practices with an emphasis on EDI & retention.
Reviews of & close collaboration with recruitment partners.
Reward/remuneration/recognition projects including a bit of events management, too.
Reviews of & collaboration with training & collaboration with marketing departments.
This opportunity will further appeal to you if you like the idea or have experience crafting such elegant solutions, for a group whose whole purpose is the care of others.
That makes this position incredibly important because you'll be a leading light in the business for demonstrating how deeply the company cares for ALL people in their care; that's the staff teams, everyone who resides in one of their care homes and external stakeholders too.
Sound like your cup of tea? Give me a call.
You need to know:
1. It's important that you are either on site at one of their homes (or available to be on site Monday-Friday 9-5), which is to say, after probation you will be allowed to work remotely, so long as you have shown you put the needs of the business first during office hours.
2. Travel around Lancashire and to the Midlands to discharge your duties and
3. CIPD Level 5 or equivalent or more are requirements to succeed in applying for the job
HR Advisor ready for the next step, to discover the intricacies and nurture a lovely organisation with significant potential? Get in touch.
HRBP in a larger organisation ready for a company to make your home?
Experienced HR Manager seeking a refreshing change of scenery?
Let's start the conversation with this equal-opportunity employer that values every application and expression of interest.
A reply is guaranteed for all.
M0424RP M0524RP....Read more...
