Inside Sales ConsultantCompetitive salary – dependent on experienceThis is a full-time office-based role in Harrogate (HG2)
Are you a logical thinker and good with numbers?Are you looking for a challenge and to learn new skills in a growing industry?
If this is you, then we have an exciting opportunity to join an established and respected Printed Circuit Board (PCB) specialist.Fineline VAR are the UK subsidiary of Fineline Global, one of the world’s leading suppliers of PCB’s. Following continued growth, we are looking for an Inside Sales Consultant to join our team who is looking to work an ever-growing industry.What will you be doing?As an Inside Sales Consultant, you will be responsible for accurate and timely administration of quotes through our CRM system. You will take responsibility for ensuring that information is detailed and accurate, providing enough clarity to ensure that our customer requirements are understood by the rest of the business.You will use your fantastic relationship building skills to build rapport with all our internal teams and external stakeholders. You will also work with other team members to clarify details when information is not available or is unclear and you will take responsibility for achieving a successful conclusion on each case.As you grow in the role you may take ownership of smaller contracts, conducting key conversations with our customers and brokers directly whilst answering queries and raising questions in relation to the contracts. After that, who knows?!What skills do you need to have?
Excellent verbal & written communication skills.A structured and independent way of thinking.Great attention to detail – demonstrated through accurate and timely data entry.Experience of working with internal and external customersExperience adding data onto computer systems, ideally CRMPrevious experience using Microsoft Excel (desirable)Excellent time management skillsStrong organisation skills and the ability to prioritise workA desire to learn.
Extensive training will be provided. Inside Sales Consultant, Internal Sales, Sales Administrator, Sales Support, Customer Service Advisor, Customer Support, Account Executive, Account Coordinator, Commercial Administrator, Quotations, CRM, Electronics, PCB, Manufacturing, Engineering, Harrogate, North Yorkshire. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Business Development Manager (BDM)LocationMidlands (with regional travel)SalarySalary open to discussion, based on experience and track record Uncapped commission – strong OTE potentialAbout UsKram Contract Cleaning is a trusted, established cleaning contractor delivering quality commercial cleaning services across the UK. We work with office blocks, industrial facilities, retail environments, and specialist sites, providing tailored cleaning programmes that help our clients focus on their core business while we manage their premises. We’re now expanding our sales capability and need a driven Business Development Manager to grow our client base and deliver measurable revenue growth, particularly in the Midlands region.Role OverviewWe’re looking for an ambitious and energetic Business Development Manager to help us expand our client base and drive sustainable financial growth. You will be the front of the company, developing and executing an effective sales strategy, building strong relationships, and converting opportunities into long-term partnerships. This role is ideal for someone with a proven sales track record who enjoys chasing targets, negotiating deals, and working in a dynamic environment.Key Responsibilities
Develop and execute a business development strategy focused on revenue growth and customer satisfaction.Identify new markets, sectors, and customer needs through research and market analysis.Generate new leads via outbound activity (calls, email, LinkedIn) and inbound opportunities.Arrange and lead business development meetings, presentations, and demos with prospective clients.Promote the company’s products/services, aligning solutions to client objectives and pain points.Prepare and negotiate sales contracts, ensuring compliance with legal and company guidelines.Build and maintain long-term relationships with new and existing customers.Keep accurate records of sales activity, revenue, pipeline, and invoices in the CRM.Provide trustworthy feedback to internal teams and deliver after-sales support where needed.Support the development of junior staff or SDRs into effective salespeople, where required.
Requirements & Skills
Proven working experience as a Business Development Manager, Sales Executive, or similar role.Demonstrable sales track record with evidence of meeting or exceeding targets.Strong understanding of business and sales growth techniques (lead generation, pipeline management, negotiation).Excellent verbal and written communication skills; able to build rapport quickly.Resilient, target-driven mindset with a “go-getter” attitude.BSc/BA in business administration, sales, marketing, or a relevant field (preferred but not essential).
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Duties will include:
Speak with buyers, sellers, and prospective customers over the phone, by email, and in person
Arrange and carry out property viewings
Register new applicants and match them with suitable properties
Build strong relationships with buyers, sellers, and vendors
Book property valuations and appointments for the sales team
Keep property listings and customer records up to date
Support the Sales Negotiators with day-to-day administrative tasks
Progress sales by liaising with buyers, sellers, solicitors, and mortgage advisors
Handle enquiries and provide excellent customer service
Assist with general office duties in a busy estate agency
***Full UK driving licence and access to a car required due to property visits and inspections.***Training:Teaching and learning the skills, knowledge and behaviours to be a competent Sales Executive.Training Outcome:This role offers the opportunity to grow within Belvoir! on a long-term basis. The apprentice can develop into a full-time position, gaining hands-on experience in lettings and sales, with the potential to progress towards becoming a fully qualified estate agent.Employer Description:Being born in Walsall, living in Pelsall and opening their first ever Estate Agency branch in Bloxwich, the heart and early memories of the business live and will always lie in the Walsall area. You would be hard pushed to find any single team on a national scale, either family owned or corporate, that has rented out and sold more properties in the Walsall area in the last 10 years than our team.Unlike some Estate Agent Agents who advise clients on little practical experience, we have brought, sold and rented houses ourselves and have a wealth of experience of the property industry in Walsall, Pelsall, Bloxwich, Leamore and more.If you’re a landlord looking to rent out your property, would like some advice on a buy to let investment or have a problematic tenant our specialist team would be more than happy to help.Are you looking to sell your house in Bloxwich, Walsall or surrounding areas? Call our Estate Agency department who will give you advice either over the phone or in person at your property if you’d like to arrange a free market appraisal. Alternatively, fill in our free online valuation form to obtain an indication of the value of your home.Working Hours :Monday - Friday, 09:00 - 18:00 (Every other Saturday, 09:00 - 17:00). 1 hour lunch break.Skills: Administrative skills,Attention to detail,Communication skills,Initiative,IT skills,Organisation skills,Presentation skills,Problem solving skills,Sales Skills,Team working....Read more...
OPERATIONS ASSISTANT LONDON UP TO £38,000 + HYBRID WORKING + EXCELLENT PROGRESSION + GLOBAL BUSINESS
THE OPPORTUNITY:Are you a highly organised graduate or early-career professional looking for a varied role where no two days are the same?Do you enjoy coordinating projects, supporting multiple teams and keeping things running efficiently while still having exposure to marketing and commercial activities?Get Recruited are recruiting on behalf of a well-established global business that has been operating within the pharmaceutical sector for over 30 years. Following continued growth in the UK, they are looking to appoint a Business Executive to support their expanding commercial operation.This is a broad and varied position, working closely with the Senior Marketing Manager, Medical Director, Sales team and Account Managers. You'll play a key role in supporting marketing activity, coordinating projects, managing administrative processes and ensuring the wider commercial team operates effectively.The role would suit someone who is exceptionally organised, commercially aware and looking to develop a long-term career within a growing international business.THE ROLE:
Provide day-to-day operational support to the UK commercial team.
Coordinate projects across Marketing, Sales, Medical and Customer-facing teams.
Support the delivery of marketing campaigns and commercial initiatives.
Assist with creating and coordinating marketing materials and communications.
Manage internal processes, documentation and reporting to ensure projects remain on track.
Liaise with internal stakeholders across multiple departments to support business objectives.
Assist with market research, competitor analysis and commercial reporting.
Coordinate meetings, events and wider business activities.
Support lead generation and wider sales administration where required.
Identify opportunities to improve processes and increase operational efficiency.
THE PERSON:
Degree educated, ideally in Marketing, Business, Management or a similar discipline.
Experience within a Marketing, Business Support, Commercial or Operations role.
Highly organised with exceptional attention to detail.
Comfortable managing multiple projects and priorities simultaneously.
Strong communication skills with the confidence to work across different departments.
Commercially minded with a proactive approach to problem solving.
Strong Microsoft Office skills and confidence working with business systems.
Positive, ambitious and eager to develop within a fast-growing business.
Experience within pharmaceuticals, healthcare or another regulated industry would be advantageous, but is by no means essential.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
About the role:
The Funding Apprentice is responsible for providing administrative support to the Funding Team to help ensure applications for grants and grant awards are processed effectively and efficiently.
The role supports funding processes from application through to payment, maintains accurate grant data and records, and provides dedicated diary and administrative support to the Group Funding & Impact Director.
The role includes enrolment to a Level 3 - Business Administration Apprenticeship with formal training resulting in a professional qualification.
Key Responsibilities:
Grant Application Administration
Administer grant application processes across multiple funding programmes
Set up and manage application rounds within the grants management system
Act as the first point of contact for applicant queries and system support
Log, acknowledge, and track applications
Carry out eligibility and completeness checks, flagging issues to funding managers
Due Diligence & Compliance Support
Grant Offer, Contracting & Payments Support
Systems & Data Management
Internal Coordination & Governance Support
Executive Support & Diary Management
External Communication & Applicant Experience
Continuous Improvement & Team Support
Desirable:
Experience role, ideally within grant making, charity, or public sector contexts and a grants management system (e.g. Blackbaud, Plinth), with appropriate training provided
Experience supporting senior staff or executives, including diary management
Knowledge of charity governance, compliance, or due diligence processes
Experience working in a funding, philanthropy, or foundation environment
Competence using databases, CRM or grants management systems
Wage is £26,000 per annum
Benefits
Workplace Pension
Private Medical Care
Discounts to retailers
Future prospects: This role is for a 2 year contract were you will gain experience working in the funding team and undertake an apprenticeship in business administration.Training:
Business Administrator Level 3 Apprenticeship Standard
Training will take place within the workplace
Training Outcome:
This role is for a 2 year contract were you will gain experience working in payroll systems and HR Systems and undertake an apprenticeship in administration
Employer Description:London Marathon Events (part of the London Marathon Group) works to inspire, champion and increase activity in all ages, abilities, and demographics. We do this through our successful event portfolio (which includes the TCS London Marathon and TCS Mini London Marathon, Brighton Marathon, The Big Half, Vitality London 10,000, Vitality Westminster Mile, Standard Chartered Great City Race and Swim Serpentine) and through our extensive outreach programmes working with schools and community groups in London and across the UK. Our events raise millions for charities every year to improve the lives of individuals and communities, and we passionately believe in the power of sport as a force for good.
Our values are integral to who we are, how we work and what we do:
Impact – together we create positive change
Innovate – together we enable new ideas
Everyone – together we champion inclusivity
Customer First – together we go the extra mile for all
Diversity, inclusion, and wellbeing are at the heart of everything we do, and we want to ensure they are at the heart of our company. We strongly value diversity within our workforce and recognise that different people bring different perspectives, lived experience, ideas, and culture to the company. This difference brings with it great strengths, including diversity of thought and innovation.Working Hours :Monday- Friday, 9.00am- 5.00pm.
Minimum of 2 Days in the office with option of working remotely or in the office for the rest.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
An exciting opportunity has arisen for an SEO Specialist to join a creative agency that helps small and medium-sized businesses strengthen their online presence through innovative website design, branding, and digital marketing solutions.
You will be responsible for developing and executing tailored SEO strategies designed to improve search visibility, increase organic traffic, and drive long-term success across multiple client websites.
This office-based position offers a salary of £30,000 - £45,000 DOE, alongside a range of attractive benefits. They are ideally seeking local candidates.
Key Responsibilities
* Plan, implement, and manage effective SEO campaigns across a variety of client accounts.
* Conduct comprehensive website audits to identify opportunities for optimisation and growth.
* Perform keyword research and implement on-page SEO improvements.
* Optimise website architecture, URL structures, metadata, and technical elements to enhance search performance.
* Create and refine engaging, SEO-focused content while supporting link-building initiatives.
* Monitor campaign performance using analytics tools and provide clear, insightful monthly, quarterly, and annual reports.
* Manage and enhance local SEO activity, including business listings and citations.
* Build strong relationships with clients, providing regular updates and demonstrating campaign success.
* Coordinate with internal teams and external suppliers, including copywriters, to deliver projects effectively.
* Support paid search initiatives where required.
What Were Looking For
* Previous experience as an SEO Specialist, SEO Analyst, SEO Consultant, SEO Executive, SEO Manager, SEO Strategist, SEO Account Manager, or in a similar SEO-focused role.
* Ideally, 5-10 years experience within agency environment.
* Proven experience managing SEO campaigns across multiple client accounts.
* Strong knowledge of organic search principles, including keyword research, metadata optimisation, and content strategy.
* Solid understanding of technical SEO and website architecture.
* Highly skilled in HTML and CSS.
* Hands-on experience with Google Search Console and Google Analytics.
* Demonstrated ability to develop content strategies and execute effective link-building campaigns.
* Up-to-date knowledge of search engine algorithms, emerging industry trends, and the evolving impact of AI within search.
* Excellent written English skills with the ability to produce compelling, audience-focused content.
* Experience with Google Ads and PPC would be advantageous.
Whats on Offer
* Competitive salary
* Occasional performance-related bonuses.
* 20 days annual leave plus bank holidays, increasing by one additional day per year of service up to 25 days.
* Hybrid working arrangements available following successful completion of probation.
* Ongoing training and professional development opportunities.
* The opportunity to join a collaborative, forward-thinking agency where your ideas and expertise will make a genuine impact.
If youre passionate about SEO, thrive in a fast-paced agency environment, and are looking to take the next step in your career with a business that values innovation and results, wed love to hear from you.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Quality & Compliance Lead (Childrens' Services)Location: ROC Group Head Office (with travel across multiple sites)Hours: Full-time, 40 hours per week (flexible – may include evenings and weekends as required)Reports to: Chief Executive OfficersSalary: £35,000 – £40,000 per annum dependant on experienceWhat We Offer:• Ongoing professional development and training.• Comprehensive benefits package, including enhanced DBS check, healthcare plan, and excellent learning and development opportunities.• Enjoy perks like our profit share scheme, recognition program, credit union saving scheme, and company events.• A supportive and forward-thinking organisation committed to quality care, making a real difference in the lives of young people.About the Role:We are seeking an experienced Quality & Compliance Lead to join ROC Group and play a pivotal role in ensuring the delivery of outstanding services across all our provisions. You will be instrumental in developing and implementing quality assurance processes, conducting thorough audits, and working collaboratively with managers and teams to maintain the highest standards of service delivery. This is a varied and impactful role extending across multiple sites throughout the organisation.Key Responsibilities:• Complete regular audits across ROC Homes, ROC Transitions, and any other services as required.• Ensure compliance with all relevant regulatory bodies, including Ofsted and CQC.• Support services to prepare for Ofsted inspections and develop robust service improvement plans.• Develop and implement audit tools in line with current regulatory requirements.• Undertake compliance audits across all departments and lead quarterly formal feedback meetings with service managers.• Complete quarterly reporting on quality and compliance findings, actions, outcomes, and feedback.• Develop quality and compliance working groups to stress test policies, procedures, and systems.• Produce monitoring reports, newsletters, guidance notes, and statistical information to support service improvements.• Monitor and review implementation of Data Protection policies and procedures across all staff.• Coordinate SMART quality improvement action plans, monitoring progress and ensuring outcomes are achieved.• Keep up to date with regulatory changes and ensure all records and administrative returns are maintained accurately.• Promote best practice, safeguarding, and data protection compliance across all teams.About You:• Proven experience in quality assurance, compliance, and auditing within the care or childcare sector.• In-depth knowledge of Children’s Homes Regulations, Quality Care Standards, supported accommodation regulations (16–18), and relevant legislation including the Children Act 1989 and Care Act 2014.• Experience working within the childcare sector at a senior or management level.• Strong safeguarding knowledge and a genuine commitment to child protection.• Excellent communication, analytical, and report writing skills – with the ability to interpret data and identify trends.• Highly organised with exceptional attention to detail and the ability to influence and challenge effectively.• Proactive problem-solver with strong emotional intelligence, tact, and diplomacy.• High competence in MS Word, Excel, and Outlook.• Flexible and willing to travel across sites as required.About Us:ROC Group provides high-quality care and support services for children, young people, and adults. We are committed to excellence, safeguarding, and continuous improvement across all our services regulated by Ofsted and CQC. We are an equal opportunities employer and are dedicated to the safeguarding and promotion of the welfare of children and young people.Apply Now:If you’re passionate about driving quality and compliance in care services, we’d love to hear from you. Apply today to join our dedicated and growing team at ROC Group.....Read more...
Creative DirectorLocation: Hertford, Hertfordshire (Office based)Hours: Mon-Fri, 9am-6pm (1 hour lunch)Salary NegotiableAbout The CompanyOur client is one of the world's leading luggage brands, designing innovative, lightweight travel products sold through some of the world's largest retailers and enjoyed by customers across international markets.With over 40 years of experience, they're continually pushing the boundaries of product innovation, developing more than 150 new ranges every year to meet the changing needs of travellers around the globe. Recognised as the UK's Most Trusted Luggage Brand 2025, they're committed to delivering outstanding products, exceptional value and a customer experience that sets them apart.They're entering an exciting phase of growth and transformation, investing in their products, their people and their brand. It's an exciting time to join a business where innovation is encouraged, collaboration is valued, and you'll have the opportunity to make a real impact on an internationally recognised consumer brand.The OpportunityThey're looking for an inspiring and commercially aware Creative Director to lead the creative vision of the brand.Reporting to the Sales & Marketing Director, you'll be responsible for defining how their brand is brought to life across every customer touchpoint—from product launches and campaigns to packaging, ecommerce, showrooms and retail environments.Leading their Graphic & Digital Designer and Social & Content Executive, you'll ensure their creative output is innovative, consistent and supports the company’s commercial ambitions.What You'll Be Doing
Define and evolve the visual identity of the brand.Lead creative direction for product launches, campaigns and seasonal activity.Own packaging, POS, showroom design and visual merchandising standards.Direct photography and videography projects from concept through to delivery.Shape the visual experience across ecommerce and digital platforms.Provide creative direction for all content and brand communications.Lead, coach and develop the creative team.Collaborate with Product Development, Sales and Customer Marketing to deliver exceptional customer experiences.
What They're Looking For
Proven experience in a Creative Director, Creative Lead or Senior Brand Creative role.Strong portfolio across branding, campaigns, retail and digital.Experience leading creative teams and external agencies.Excellent understanding of photography, design and visual storytelling.Commercial awareness with the ability to balance creativity and business objectives.Outstanding communication and stakeholder management skills.Passion for building brands and delivering exceptional customer experiences.
Why Join Them?
Join the UK's Most Trusted Luggage Brand 2025.Shape the future of an internationally recognised consumer brand.Work with some of the world's biggest retailers.Help launch 150+ new product ranges every year.Lead a talented creative team with genuine ownership and autonomy.Be part of a collaborative, ambitious and growing business.
*PLEASE NOTE – by applying to this position, you agree for your CV to be submitted to our client, who shall contact you directly, should your application make their short-list. You also agree to our Privacy Policy: acapella-recruitment.co.uk./privacy-policy.html which can be found on our website.....Read more...
Are you ready to advance your PR career in a dynamic and innovative environment? The Opportunity Hub UK is seeking an Account Director for a leading PR agency known for delivering best-in-class solutions.Company Overview:This well-established agency, located in central London a 10-minute walk from London Bridge, excels in providing tailored PR services across a variety of sectors, including B2B, logistics, transport, tech, and fintech. Committed to fostering a collaborative and creative workspace, they are a Living Wage employer and a Climate Positive Workforce.Job Overview: As an Account Director, you'll play a pivotal role in advising and supporting Account Managers while directly managing a portfolio of clients' PR accounts. Your responsibilities will range from client contact and strategic counsel to content creation and media liaison.Here's what you'll be doing:Advising and supporting Account Managers on client activity, strategy, and creativity.Monitoring and ensuring the timely delivery of reports to clients.Managing client PR accounts and building strong relationships with key stakeholders.Providing strategic counsel to clients to enhance their PR and marketing campaigns.Developing and implementing industry-focused PR campaigns.Spearheading both traditional PR and social media projects.Analysing PR coverage and providing insightful reports.Managing and mentoring junior team members.Here are the skills you'll need:5+ years of experience in PR: Solid foundation in PR principles and practices.Passion for the B2B sector: Genuine enthusiasm for the industries you'll represent.Commercial Insight: Understand clients' business activities, key issues, and competitive advantages.Strategic Thinking: Identify additional opportunities for delivering client messages outside standard formats.Creative Thinking: Participate in brainstorming sessions and explore different avenues for clients.Time Management: Manage your workload, set and meet deadlines, and coach junior staff.Copywriting: Communicate key messages effectively in concise, relevant copy.Presentation Skills: Present ideas and proposals articulately to clients.Trouble Shooting: Demonstrate leadership and initiative in resolving client issues.Here are the benefits of this job:Salary £55,000 - £60,000+ DOEOffice based Monday – Thursday and work from home on Fridays.Annual paid holiday break between Christmas and New Year outside of annual leave.Training through Meantime Academy powered by the PRCA.On-the-job trainingCIPR membershipPension (Nest)Wellness appErgonomic desksShowers and bike storageClimate positive workforce - we offset your carbon footprint by planting trees.Rewards and perks - from Air Miles, fitness passes, gift cards, Amazon and ASOS rewards to discounts on major brands and free access to health appsEmployee assistance programme - mental health support including issues surrounding work, relationships, and finances.24/7 access to a registered, UK-based GP from anywhere in the world.Life assuranceWork permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Why Pursue a Career in B2B PR?The B2B PR sector offers endless opportunities to combine your passion for strategic communication with creative projects. As a Senior Account Executive, you will play a crucial role in shaping public perception and enhancing the success of diverse initiatives. Join this leading agency and embark on a rewarding career where creativity meets strategic communication. ....Read more...
About You12-Month Fixed-Term ContractHelp shape the future of customer experienceAre you passionate about delivering exceptional customer service and creating positive outcomes for customers, communities and stakeholders? You'll be an experienced customer service leader who combines strategic thinking with a practical, hands-on approach.You'll enjoy tackling complex issues, piecing together information from multiple sources and finding solutions that deliver the best possible outcome for customers and stakeholders.We're looking for someone who:Has significant experience in a senior customer service, customer experience or customer strategy leadership role, ideally within a complex organisation.Has experience managing complex correspondence, complaints or customer cases, often involving technical or sensitive issues.Can confidently write and review communications for a wide range of audiences, from general customer enquiries through to Executive and Government-level correspondence.Understands how to translate complex information into clear, accessible language that informs, reassures and builds trust.Is a confident and empathetic people leader who can build, coach and inspire high-performing teams.Leads with integrity, energy and a strong set of values.Has a continuous improvement mindset and understands how technology can be used to improve efficiency, effectiveness and customer outcomes.Understands how excellent customer service contributes to wider organisational and commercial objectives, balancing customer outcomes with business needs.Thrives on challenge and enjoys balancing strategic priorities with day-to-day operational leadership.Most importantly, you'll be someone who genuinely cares about customers, enjoys making a difference and wants to work in a role where you'll be challenged and valued in equal measure.About The RoleThis is an exciting opportunity to lead a highly respected customer correspondence, incident support and complaints team while helping to shape and deliver our strategic customer plan. You'll join an organisation already recognised for service excellence through the Institute of Customer Service's SERVICEMARK accreditation and play a key role in taking our customer experience to the next level.This is a role with genuine influence. You'll be trusted to balance strategic thinking with operational delivery, helping to embed a customer-focused culture across the organisation while ensuring we continue to provide fair, responsive and high-quality support to our customers.If you enjoy solving complex problems, bringing people together to find solutions and leading teams that make a real difference, we'd love to hear from you.As Senior Customer Strategy and Support Manager, you'll lead our established customer correspondence, incident support and complaints team and play a key role in bringing our customer plan to life.You'll be responsible for both the strategic direction and operational delivery of the service, ensuring we continue to meet the high standards our customers expect while identifying opportunities for improvement and innovation.Working closely with colleagues across the organisation, you'll help strengthen our customer-focused culture, use customer insight to drive change and ensure every interaction reflects our values and commitment to service excellence.Key responsibilities include:Leading the development and delivery of customer strategy and continuous improvement initiatives.Managing complex correspondence, incidents and complaints, ensuring fair, consistent and customer-focused outcomes.Overseeing formal communications with a range of audiences, including customers, stakeholders, local authorities, Government departments and Executive teams.Translating complex and highly technical information into clear, accessible and engaging communications.Identifying opportunities to improve efficiency, effectiveness and customer outcomes through process improvement, insight and technology.Leading, coaching and developing a high-performing customer-focused team.Building strong relationships across the organisation to influence and embed best practice in customer experience.Supporting the delivery of organisational and commercial objectives by ensuring customer needs, insight and experience inform service delivery and decision-making.We don’t expect candidates to meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!Why Join Us?This is an opportunity to shape how we engage with customers across the organisation while leading a team that already has a strong reputation for service excellence.You'll have the freedom to influence, improve and innovate, working alongside passionate colleagues who believe in putting customers at the heart of everything they do.If you're looking for a role where you can make a lasting impact on customers, services and organisational culture, we'd love to hear from you.To find out more about the role, please take a look at the job description. Role location: Hybrid working (on average 2 days working out of our Mansfield office) Schedule:Application closing date: 12th July 2026Sifting date: Monday 13th July 2026Interviews: w/c 13th and 20th July 2026(If you are unavailable on these interview dates, please make us aware and we will look at alternative dates)Security:Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.About Mining Remediation AuthorityWhy join us?Make a real difference with flexibility, long‑term security and support for life outside work.At the Mining Remediation Authority, you’ll do meaningful work that improves people’s lives and protects the environment, while building a sustainable and balanced career.Flexibility that fits your life – hybrid working and flexibility in how you manage your timeFinancial security for your future – including a pension with up to 29% employer contributionTime to recharge – 27.5 days’ annual leave plus bank holidays, with options to flex more daysSupport through life’s big moments – generous family leave and flexibility when you need it mostOpportunities to grow – funded learning, development and professional subscriptionsWellbeing support you can use every day – including a monthly wellbeing allowance, confidential support and practical health benefitsFind out more about our full range of benefits and what it’s like to work with us here Life pageAbout usAt the Mining Remediation Authority, we make a real difference to people and places across Great Britain. From managing mining hazards to protecting the environment, our work keeps communities safe. We’re also playing an exciting role in the future of energy, helping to unlock mine water heat as a sustainable source to support the UK’s net zero ambitions. Our people are knowledgeable, collaborative and committed to doing the right thing for each other and for the communities we serve.Why this mattersYou’ll be joining an organisation that’s proud of the impact we make. We’re supportive, inclusive and genuinely care about delivering the right outcomes for communities across England, Scotland and Wales. Discover more about our work in our Business PlanInclusion matters to usWe’re committed to building a workforce that reflects the diversity of the communities we serve, and we welcome applications from everyone.We offer a guaranteed interview scheme for disabled applicants and those from minority ethnic backgrounds who meet the minimum criteria.If you need any adjustments as part of the recruitment process, please contact us at Recruitment@MiningRemediation.gov.uk or call 01623 637000 we’re here to support you. ....Read more...
Are you an experienced Project Manager? Have you experience of delivering business outcomes as part of transformation or business improvement projects? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Project Delivery Manager to work as part of a team focused on service redesign, business improvement and digital transformation. As a specialist provider of resources to the Property and Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference within a maturing environment. The role is offered on a hybrid 12-month fixed term salaried contract basis. The purpose of the role is to take responsibility for the end-to-end delivery of a portfolio of business improvement projects as part of a wider transformation programme, and ensure that they are delivered to scope, timescale, and budget. Your day-to-day responsibilities will include ensuring your portfolio of projects realise their forecasted benefits; stakeholder engagement and management at all levels including executive and project sponsor; defining business cases and developing project plans; matrix management of internal and external resources, strong third-party supplier management; progress reporting, reviews, and comprehensive documentation; and coaching and collaborating with peers. Must Have
Demonstrable commercial experience of delivering end-to-end business improvement, service redesign, or transformation projects.
Experience measuring the performance, output, and benefit of projects.
Strong project controls and risk management abilities.
Experience leading, motivating, and coaching staff in a matrix management environment.
Strong appreciation for project methodologies, processes, tools, and techniques.
Nice to Have
Relevant certification (PRINCE2 Practitioner, MSP, PMP, AgilePM, or similar)
Change Management or Portfolio experience
Budget management
Vendor/Supplier selection experience
Experience of Cloud or Self-Service Adoption projects, software, or platform implementations.
Experience of working in regulated environments.
As an individual you will have excellent communication and stakeholder management skills, both verbally and written. You will have a delivery mindset, driven and enthusiastic, with the ability to engage and coach others along the journey. Alongside a competitive salary you will receive an impressive benefits package that includes excellent pension, flexible working, generous leave entitlement, life/health insurance and professional development. The role is offered on an initial 12-month fixed term contract basis with possibility of extension, it will predominantly be home based with travel to an office in the Northeast on a weekly basis. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
Job Description:
Core-Asset Consulting is delighted to be partnering with a leading fintech firm to recruit a Technical Lead. This is an exceptional opportunity to play a key role in delivering complex platform implementations for high-profile financial services clients. This is a hybrid role, working from the London office.
Skills/Experience:
Experience in client-facing technical roles.
Experience delivering SaaS platforms, working between core engineering teams and client implementations.
A deep understanding of enterprise architecture, user experience principles, middleware technologies and challenges relating to scale and performance.
Strong knowledge of integration technologies, including security models, data integration approaches and hands-on API experience.
Proficiency with platform configuration tools, including JSON, HTML and Python.
Experience troubleshooting across all layers of the technology stack in an AWS-based environment.
Excellent communication skills, with the ability to engage senior technical stakeholders in both external and internal settings.
Collaborative and hands-on approach to delivery with a strong focus on meeting client deadlines.
Confidence working with top-tier financial services institutions.
Demonstrated ability to work effectively with global, multi-time-zone teams.
Core Responsibilities:
Drive the delivery of all technical aspects of platform implementations, including solution architecture, configuration and integration with client ecosystems.
Lead technical workstreams on client engagements, running workshops, preparing estimates, and managing client releases.
Collaborate with global product and engineering teams on feature development, configuration patterns, implementation methodology and integration best practice.
Manage technical sprints, including oversight of technical stories, allocation of work and proactive escalation of risks and issues.
Provide senior oversight of client-facing production support, including first-line triage, escalation management and communication during high-priority incidents.
Serve as the primary point of contact for technical escalations and coordinate internal responses to ensure timely resolution.
Document configuration requirements and produce technical configuration stories.
Configure the platform using front-end configuration tools, JSON, HTML and Python.
Test configuration changes using tools such as Postman and troubleshoot defects across test and production environments.
Deliver executive reporting on technical service provision for each client.
Represent the technical function at client governance forums.
Collaborate with peers across global offices to maintain and enhance implementation and service management documentation and processes.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16319
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
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Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
This role focuses on coordinating onboarding and probation processes, maintaining HR systems and records, and supporting day-to-day HR operations with accuracy and efficiency.
To provide pro-active administrative support to the team, including but not limited to:
Liaising with line manager on the timely co-ordination for all staff of mid and end of probation meetings and the issuing of appropriate documentation
Preparing HR correspondence, using DocuSign where appropriate e.g. probation completion letters and reference requests
In conjunction with the HR Coordinators and HR Advisor, organising the Insights programme for work experience students
Uploading headshots to Workday and HR pages on the intranet
Running Workday reports: weekly headcount report; weekly contact details report and ad hoc reports
Monthly updates to organisational charts, including New Starter tab on intranet
Prepare Induction schedules for new joiners and arranging buddies and supervising partners
Assisting Senior HR Manager and HR Advisor with various HR audits, including medical questionnaires in NetDocs
E-filing including creating new staff files
Saving completed medical questionnaires from new starters in the relevant employee NetDocs folder
Scanning and shredding physical employee files
Ordering staff gifts, new baby hampers, flowers, etc.
Preparing invoices for payments and completing invoice tracker
Managing the HR inbox and directing emails to the appropriate team members
May be required to support both the recruitment and professional development teams during busy periods
Ad hoc project work as required
Training:BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.Training Outcome:
This will be a temporary role- 18 month contract
Employer Description:Milbank LLP is a leading international law firm providing innovative legal solutions for more than 150 years, to a client base spanning the both public and private sectors, including governments, state-owned enterprises, sovereign wealth funds, export credit agencies, development banks and multilateral institutions, as well as private companies, lending institutions, private equity firms, hedge funds, institutional investors and financial institutions located around the globe who seek guidance on their most important and complex matters.
Milbank’s 1,000+ lawyers (including 229 partners) and over 1300 business service professionals are headquartered in New York and 10 other offices across the US, Europe and Asia, Milbank is the market-leader across multiple disciplines and practice areas, including Financial Restructuring, Project, Energy & Infrastructure Finance, Transportation and Space, Leveraged Finance, Alternative Investments, Corporate Finance and Securities, Corporate/M&A, Real Estate, Intellectual Property, IT & Outsourcing, Litigation and Arbitration, Tax and Executive Compensation, and Benefits.
Milbank London has around 360 staff comprising of 250 lawyers (including 46 Partners) and is now Milbank’s second biggest office.
At Milbank LLP we are committed to treating all our people fairly and with dignity and respect. We recruit and develop our people based on their experience, abilities and qualifications, without regard to age, disability, gender reassignment, marriage/civil partnership, pregnancy/maternity, ethnicity, religion/belief, gender, sexual orientation or socio-economic background.Working Hours :Monday to Friday, 9.30am- 5.30 pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Numerical skills,Word and Excel,Interpersonal skills,Written communication skills,Able to meet deadlines,Proactive,Self-motivated mindset,Adaptability,Willingness to learn....Read more...
Main Duties
The post holder will provide support to a range of financial support services including transactional processing, for Academies across the Trust and the Central Support Team. Duties will include:
The use of the Trust's financial management systems to undertake all financial administration.
Support the placing of orders, including supplier maintenance and selection.
The processing of invoices for payments.
Assist in dealing with supplier queries.
Adhering to and implementing the principles and procedures ensuring compliance with all Trust financial procedures and regulations.
Dealing with staff within Academies across the Trust.
Undertake any administrative tasks, commensurate with the grade as part of a flexible team.
The post holder will be expected to work constructively as part of a team and to co-ordinate and take an active part in the delivery of the Trust Finance strategy.
Requirements
Strong desire to pursue a career in finance.
Commitment to learning the Trust Finance Software; Access
Some knowledge of common user applications, such as MS Office and Excel.
Ability to work accurately and methodically.
Ability to use initiative and to work individually and as part of a team.
General:
The role requires a willingness to be involved as part of the academy teams, committed to providing the best possible working conditions for the staff and pupils.
Duties are flexible; additional duties may be added or stated duties changed as determined by the Executive Team.The post holder must always comply with the trust’s staff code of conduct.
The post holder’s duties must be carried out in compliance with the trust’s Safeguarding policies, Equality policies, Information Security policies, Financial Regulations, Health & Safety at Work Act, and all other trust policies.
This post involves working with children and requires an Enhanced Disclosure and Barring Service (EDBS) check.
The post holder is required to make positive efforts to maintain their own personal safety and that of others by taking reasonable care, carrying out requirements of the law following recognised codes of practice. The post holder is also required to be aware of and comply with The Rose Learning Trust’s policies on health and safety.
The duties and responsibilities highlighted in this job description are indicative and may vary over time. Post holders are expected to undertake other duties and responsibilities relevant to the nature, level and scope of the post and the grade has been established on this basis.Training:Training will be at Doncaster College where you will access a wide range of facilities on offer. Training Outcome:Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate. We would be eager to support the successful candidate in going on to achieve a level 3 accountancy qualification.Employer Description:The Rose Learning Trust was formed in 2016 and is based in South Yorkshire and North Lincolnshire. We are founded on the shared belief that the best interests of its pupils should be at the heart of our schools. Each and every one of our pupils is valued for who they are, irrespective of background or circumstance, and we aspire that they all succeed.
Our focus is ensuring that all our pupils have the best tools and support to learn and grow socially, emotionally and academically, in a safe and nurturing environment. To achieve this we need to support our staff and schools in being the best that they can be.Working Hours :Monday to Friday, 08:30 to 16:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working....Read more...
Are you ready to take your career to the next level in the dynamic world of B2B PR? The Opportunity Hub UK is recruiting for an exciting role as an Account Manager in central London, just a 10-minute walk from London Bridge. This well-established agency, located in central London a 10-minute walk from London Bridge, excels in providing tailored PR services across a variety of sectors, including B2B, logistics, transport, tech, and fintech. Committed to fostering a collaborative and creative workspace, they are a Living Wage employer and a Climate Positive Workforce.Job Overview:The Account Manager will manage a portfolio of clients' PR accounts, providing advanced counsel with minimal oversight. This role involves creating engaging content, developing strategic counsel, and building relationships with clients and key media contacts. The ideal candidate will have 2+ years of experience in B2B PR and demonstrate strong leadership and organisational skills.Here's what you'll be doing:Manage a portfolio of clients' PR accounts with minimal oversight.Assist junior team members with managing client accounts as needed.Create engaging content, including copywriting and social media.Develop and deliver strategic counsel to clients.Provide commentators and product or company information to the media.Build relationships with existing and new clients.Build relationships with key media contacts.Generate and lead press campaigns, creative projects, and PR solutions.Deal with the media, including speaking to journalists.Analyse PR coverage and provide written reports.Communicate effectively with a range of stakeholders.Check the work of junior team members and provide constructive feedback.Here are the skills you'll need:2+ years of experience in PR: Solid foundation in PR principles and practices.Passion for the B2B sector: Genuine enthusiasm for the industries you'll represent.Commercial Insight: Understand clients' business activities, key issues, and competitive advantages.Strategic Thinking: Identify additional opportunities for delivering client messages outside standard formats.Creative Thinking: Participate in brainstorming sessions and explore different avenues for clients.Time Management: Manage your workload, set and meet deadlines, and coach junior staff.Copywriting: Communicate key messages effectively in concise, relevant copy.Presentation Skills: Present ideas and proposals articulately to clients.Trouble Shooting: Demonstrate leadership and initiative in resolving client issues.Here are the benefits of this job:Salary £35,000 - £45,000 DOEOffice based Monday – Thursday and work from home on Fridays.Annual paid holiday break between Christmas and New Year outside of annual leave.Training through Meantime Academy powered by the PRCA.On-the-job trainingCIPR membershipPension (Nest)Wellness appErgonomic desksShowers and bike storageClimate positive workforce - we offset your carbon footprint by planting trees.Rewards and perks - from Air Miles, fitness passes, gift cards, Amazon and ASOS rewards to discounts on major brands and free access to health appsEmployee assistance programme - mental health support including issues surrounding work, relationships, and finances.24/7 access to a registered, UK-based GP from anywhere in the world.Life assuranceWork Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Why Pursue a Career in B2B PR?The B2B PR sector offers endless opportunities to combine your passion for strategic communication with creative projects. As a Senior Account Executive, you will play a crucial role in shaping public perception and enhancing the success of diverse initiatives. Join this leading agency and embark on a rewarding career where creativity meets strategic communication.....Read more...
Head of Operations – Iconic Scaling Drinks brand – London – Up to £100,000 plus package I am very excited to be partnered with one of the most publicized and growing brands in the market now. This brand has shown an exceptional level of performance, with a range of categories defining products and an iconic founder team. When you think green, you think of these guys!We are looking for an experienced and commercially minded Head of Operations to join their fast-growing drinks business at an exciting stage of growth. This is a senior leadership role responsible for building a scalable operational function that enables the business to continue its rapid expansion.Reporting to the executive leadership team, you will oversee the end-to-end operational strategy, leading supply chain, logistics, systems, and continuous improvement initiatives. You will play a key role in implementing technology, optimising processes, introducing AI-enabled efficiencies, and ensuring our operations can support significant future growth.This is a hands-on leadership role with 5 days per week in the London office. The ideal “must haves” will be leadership, scaling business and supply chain management. What You’ll Get
Competitive salary, share scheme and travel allowanceFun, dynamic and supportive working cultureChance to shape and lead the full channel with a category defining brand.
Head of Operations role includes:
Develop and execute the operational strategy to support the company's continued growth and scalability.Lead, coach and develop a team of Supply Chain Managers and wider operations personnel.Oversee end-to-end supply chain, including procurement, production planning, inventory, warehousing and logistics.Build and manage strategic relationships with manufacturers, co-packers, 3PL providers and key suppliers.Lead the implementation, optimisation and ongoing development of ERP and operational systems.Drive digital transformation by introducing technology, automation and AI solutions to improve efficiency and decision-making.Establish scalable processes, governance and operational best practices across the business.Monitor operational KPIs, budgets and performance, identifying opportunities to improve service, efficiency and cost.Partner with Commercial, Finance, Sales and Product teams to support business objectives and new product launches.Lead continuous improvement initiatives to enhance operational performance and customer service.Identify operational risks and implement robust mitigation and business continuity plans.
The ideal Head of Operations candidate:
Proven senior operations leadership experience within an FMCG business, ideally in food or drinks.Demonstrated success scaling operations within a fast-growing business.Strong experience leading and developing high-performing operational and supply chain teams.Track record of implementing ERP systems and driving technology-enabled business transformation.Extensive experience managing complex supply chains, manufacturing partners and logistics providers.Strong commercial acumen with excellent analytical and problem-solving skills.Experience leveraging data, automation and AI to improve operational performance and efficiency.A collaborative, hands-on leadership style with the ability to influence stakeholders and drive change in a fast-paced environment.
If you are interested in having a chat about this role, please forward updated CV’s to Mark@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
The role encompasses a wide variety of tasks. Responsibilities will evolve as your competence and confidence grow, with increasing ownership and complexity over the 18-month programme.
Business Administration & Secretarial Support
Manage all incoming and outgoing correspondence (email, post, client portals), drafting professional responses and ensuring timely escalation or resolution.
Maintain accurate, well-organised electronic and physical filing systems, document version control, and central knowledge repositories (SharePoint/OneDrive).
Coordinate travel, accommodation, and logistics for directors and team members attending client meetings, training events (e.g. ServiceNow Knowledge), and business development activities.
Provide comprehensive personal assistant support to the Managing Director and Director of Operations: diary management, meeting scheduling, agenda preparation, and prioritisation of commitments.
Finance & Commercial Administration
Prepare, format, and issue client invoices and statements in line with signed contracts, billing schedules, and company procedures.
Receive, log, and process supplier invoices and expense claims; maintain the purchase ledger and support timely payments.
Monitor aged debt, professionally chase outstanding payments, and contribute to cashflow and management reporting.
Assist with basic business finance management: budget tracking, forecast inputs, credit card reconciliations, and preparation of monthly financial packs for directors.
Support payroll and pension administration processes as the team expands.
Contracts, Compliance & Governance
Draft, format, and issue contracts, Statements of Work (SoWs), NDAs, and variation orders using approved templates; coordinate internal review and approval workflows.
Maintain the central contract register, insurance certificates, compliance trackers, and supplier/client due-diligence records.
Conduct compliance and pre-engagement checks; support maintenance of company registers and statutory filings (under supervision).
Uphold strict confidentiality, data protection (UK GDPR), and information security standards — particularly important when handling public sector client data.
Assist with policy reviews, process documentation, and implementation of improvements aligned to BOX3’s business continuity and governance frameworks.
Meetings, Projects & Stakeholder Coordination
Organise, attend, and produce accurate, professional minutes and action logs for internal and client meetings; proactively chase actions to completion.
Support business development and bid activity: formatting proposals and responses, collating CVs and compliance evidence, coordinating submissions, and maintaining bid trackers.
Provide light-touch project coordination support: timesheet collection, milestone tracking, and basic RAID log maintenance (as competence develops).
Help organise company events, team away-days, and client hospitality.
General Business Support & Continuous Improvement
Act as a central point of contact for routine operational queries from directors, contractors, and external parties.
Identify and propose process improvements to increase efficiency, reduce errors, or enhance the candidate/apprentice experience.
Fully engage with the apprenticeship programme: complete all off-the-job learning, build a high-quality portfolio, participate in progress reviews, and prepare thoroughly for End Point Assessment (EPA).
Undertake any other reasonable duties required to support the smooth operation and growth of BOX3 LTD.
Training:You will be working towards a level 3 business administration apprenticeship.
You will attend training one day a week.
Training centre is located at CDC Centre, Cricket Inn Road, Manor Lane, Sheffield, S2 1TR.Training Outcome:Successful completion of the apprenticeship opens clear progression routes within BOX3 LTD’s Business Operations, Finance, and Project Management practices.
With our ambitious growth plans (dedicated Sheffield office, team expansion to 5–8+ staff, telecom reseller development, and regional/offshore capability), there will be tangible opportunities to move into permanent roles such as:
Business Administrator / Operations Coordinator
Finance Assistant / Commercial Administrator
Project Coordinator / Bid Support Specialist
Executive Assistant to Directors (as the business scales)
We are committed to developing our people internally. Many of our future leaders and specialists will come from apprenticeship and early-career routes. Salary upon successful completion and transition to a permanent role is targeted at £25,000 per annum (subject to role, performance, and market conditions), with ongoing annual salary reviews and access to the company bonus scheme.Employer Description:BOX3 is a UK-owned, truly independent consultancy. Our founders bring over 50 years of accumulated experience delivering transformation across Central Government, Law Enforcement, Health, and National SecurityWorking Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Responsibilities will be introduced progressively. With training and guidance and, you will build confidence in managing routine enquiries, maintaining business systems, coordinating course logistics and supporting agreed client follow-up and promotional activity.
Key Responsibilities:
Business Administration & Operations
Handle incoming calls for OFI, routing queries accurately
Monitor the OFI email inbox and respond to routine enquiries using agreed guidance, templates and escalation procedures
Maintain organised digital records and handle all information carefully and confidentially
As confidence and competence develop, act as the day-to-day point of contact for routine trainer and client coordination, with complex or sensitive matters referred to the Operations Manager
Track actions, deadlines and outstanding information, following up appropriately and escalating delays or risks promptly
Refer non-standard pricing, complaints, contractual questions, technical queries and sensitive client matters to the Operations Manager or appropriate colleague
Follow OFI and wider company procedures relating to data protection, confidentiality, equality, health and safety, complaints and responsible use of business systems
Assist with the organisation and delivery of wider Thrive4Life events
Provide input and support for Thrive4Life & OFI Social Media content creation
Business Knowledge & Development:
Through the apprenticeship and day-to-day role, you will develop practical experience in:
Professional telephone, email and client communication
Organising work, managing priorities and meeting service deadlines
Business systems, CRM records and responsible information handling
Training course coordination, trainer liaison and delegate administration
Quotation, booking, certificate and sales administration
working independently on routine responsibilities while using appropriate judgement and escalation
Collecting feedback, reviewing performance and improving administrative processes
Wider business activity including tenders, complaints procedures, finance handovers and client relationship management
Training:You’ll receive structured off-the-job training and mentoring, while building a portfolio of evidence from your real work. Modules include communication, IT skills, customer service, events, data mgmt, and business improvement. You will attend Kingston College for your off the job training.
What You’ll Gain:
Real responsibility from day one in a supportive small team
Skills in administration, experience with Excel, customer relationship manager (CRM) databases, Salesforce, Cliniko, Genie AI – CRM (with built in AI drivers), and other modern outreach tools
Exposure across the board from finance, sales, marketing, and delivery, giving you well-rounded working business experience. Insight into the fast-paced health, safety, and wellbeing industries
A nationally recognised apprenticeship qualification
Strong career prospects in business administration, operations, or data management
Our apprentices will receive direct, hands-on training from their line managers (the Growth Manager and Data Scientist), as well as ongoing support and mentoring from senior management and other members of the team. Training will be practical, structured, and embedded in daily tasks, ensuring skills are developed in real time
We will also encourage knowledge-sharing across the business, so the apprentice gains a broad understanding of operations, marketing, events, client care, and data management
The apprentice will work closely with colleagues in a friendly, supportive team environment where guidance and feedback are always available
Training Outcome:
This apprenticeship offers a launchpad into business administration, operations, and corporate health. Graduates can advance within Thrive4Life or OFI into roles such as Business Administrator, Client Relationship Executive, or Marketing & Events Coordinator
The skills gained, including administration, client service, and data management, are valued in all sectors. This foundation prepares candidates for various careers or senior roles
Employer Description:Thrive4Life is a dynamic corporate health & wellbeing company delivering workplace wellbeing programmes, clinical services, and health promotion. Our flagship Thrive4Life Wellbeing Centre in the iconic Lloyd’s Building (EC3, London) offers physiotherapy, osteopathy, massage, podiatry, Pilates, and health awareness events.
We also run an acclaimed Talks Programme, providing streamed and in-person sessions led by medical professionals, surgeons, psychologists, nutritionists, and other health specialists. These talks educate and inspire staff on vital topics such as mental health, cancer prevention, stress management, nutrition, and healthy ageing.
Our sister company, Osteopaths for Industry (OFI), has delivered health & safety training nationwide for over 35 years, specialising in manual handling, people handling, DSE training, and risk management. Together, Thrive4Life and OFI sit at the forefront of workplace health and wellbeing.
What sets us apart?
Clinically led expertise across a wide range of disciplines, ensuring everything we deliver is evidence-based and impactful.
High-profile clients including Buckingham Palace, the BBC, City of London Corporation and leading city insurance companies such as Tysers and Chubb.
Innovation and growth, with a new website and AI-powered CRM platform launching.
Exposure to London City culture alongside a supportive small office environment in Esher.
Wide-ranging experience across finance, sales, marketing, events, delivery, and data.
A meaningful mission: to help save lives and improve quality of life through education and awareness.
Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Attention to detail,IT skills,Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Creative,Logical,Initiative,Team working....Read more...
