Day-to-day tasks (under supervision) include:
Administrative Support: Assist with general administrative tasks including filing, data entry, and managing correspondence. Responsible for own contract
Customer Service: Provide excellent customer service by handling inquiries and resolving issues in a timely manner
Office Management: Help maintain a well-organised office by managing supplies, scheduling appointments, and coordinating meetings
Financial Administration: Assist with basic financial tasks such as invoicing, expense tracking, and budget management
Project Assistance: Support various projects and initiatives by conducting research, preparing documents, and assisting with project coordination
Team Collaboration: Work closely with team members to ensure smooth operations and effective communication within the office
Systems Management: Assist with the management and maintenance of office systems and software, document management systems, and other business applications. Build quotes and reports
Administrative Duties: Managing quotes, Purchase Orders (PO), expenses and invoices, ordering stationery, workwear and Personal Protective Equipment (PPE)
Adhere to Company Values, Policies, and procedures including but not limited to Health and Safety
Any other reasonable management request
We have a commitment to continuous improvement and always encourage suggestions for improvement and a willingness to try and learn new things.Training:
As well as guided on-the-job training specific to our organisation, you will study towards your Level 3 Business Administration Apprenticeship programme delivered by Heart of England Training
A tutor will be assigned to you, and you will receive protected study time within the workplace
You will also get support from our apprenticeship team through mentoring and buddying
Functional Skills in English and maths if required
Training Outcome:As a Business Administration Apprentice, there are exciting future prospects, including career progression to roles such as Administrative Assistant or Office Manager, opportunities for further education and professional certifications, and the potential to specialise in areas like project management or business development. Your apprenticeship equips you with valuable skills, including life skills, paving the way for a diverse range of career paths. The key to your success lies in continuous learning, gaining experience, and embracing new opportunities.
We genuinely see this as a career opportunity for the right candidate and we have an excellent apprenticeship track record.Employer Description:EDF Energy is a British integrated energy company, wholly owned by the French state-owned EDF, with operations spanning electricity generation and the sale of natural gas and electricity to homes and businesses throughout the United Kingdom.
Dalkia Facilities Ltd is a subsidiary of EDF Energy Ltd.
Everything we do is in service to our clients and their customers. We continuously find new and better ways of working to help our clients overcome the challenges of today and tomorrow.
We partner with our clients and are committed to realise their ambitions and deliver solutions to meet their needs. We are upfront, honest and act with integrity. By staying curious and pushing ourselves to find new and better ways of doing things, we’re constantly innovating, creating quality and adding value for our clients at every stage.
If you're ready to take the next step in your career, we’d love to hear from you.Working Hours :Monday - Friday, 09:00 - 17:00 with an hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Phase 1: Service & Operations (Months 1–9)
Post-Booking Support: Managing guest enquiries and assisting travellers after their initial booking is confirmed.
Logistics Review: Checking visa requirements, medical protocols, and travel documentation for accuracy.
Technical Data Entry: Utilising internal and external booking platforms to manage guest itineraries.
Compliance Auditing: Ensuring all guest data and transactions adhere to GDPR and Package Travel Regulations.
Geographic Research: Studying port details and global maps to provide expert travel advice.
Phase 2: Sales & Consultancy (Months 10–16)
Consultative Selling: Handling new enquiries to match customers with specific cruise lines and cabin types.
Financial Costing: Calculating complex travel quotes, managing profit margins, and balancing turnover.
Lead Management: Following up with previous guests to build rapport and secure repeat business.
Upselling: Identifying opportunities to add value to bookings through excursions, upgrades, or extended packages.
Objection Handling: Communicating with hesitant leads to provide product clarity and close sales. Training:Phase 1: The Service Foundation (Months 1–9)
Focus: Technical proficiency, logistics, and "The Cost of Error."
Mentorship & Shadowing: Pair with "Industry Veterans" to observe how they handle complex guest issues and navigate the "mechanics" of a voyage.
Geography & Port Workshops: Structured sessions to master global port layouts, seasonal weather patterns, and local attractions to become a "walking atlas."
Systems Training: Hands-on "Sandbox" sessions with internal booking CRM and external supplier platforms.
Compliance Boot camps: Deep dives into the legal side of travel, including:
GDPR: Protecting guest data.
Package Travel Regs: Understanding guest protection and company liability.
Health & Safety: Mastering visa and medical protocols.
The Service Desk: Daily real-world application by supporting guests post-booking to understand the impact of errors.
Phase 2: Sales Excellence (Months 10–16)
Focus: Commercial acumen, relationship management, and high-value closing.
Consultative Sales Coaching: Shifting from "order taking" to expert advice. Training focusses on matching customer needs to the right cruise line and cabin.
Commercial Finance Training: Learning the "Business of Travel"—understanding the difference between Turnover vs. Profit and how to maximise margins.
The Art of the Upsell: Learning how to identify value-add opportunities (upgraded suites, excursions) that enhance the guest experience.
Rapport & Retention Workshops: Techniques for building a loyal client base through personalised follow-ups and CRM management.
Qualification Preparation: Dedicated study time and portfolio building to complete your Nationally Recognised Level 3 Qualification.
Ongoing Professional Development
Earn While You Learn: You will have regular "Off-the-job" training hours dedicated to your qualification.
Expert Reviews: Monthly progress meetings with mentors to review sales targets, technical accuracy, and career goals.
Product Immersions: Opportunities to learn directly from cruise line representatives about new ships and itineraries. Training Outcome:Immediate Post-Apprenticeship: Graduate Sales Consultant.
Once you earn your Level 3 Travel Consultant qualification, you transition from an apprentice to a full Sales or Customer Service role based on business needs.
Rewards: You move onto their commission structure. At this stage, your earning potential increases significantly based on your ability to convert leads into bookings.
Iglu has a strong history of promoting from within. Many of their current managers started as agents. A follow-on career path could look like this:
Assistant Sales Manager: Helping to run a sales pod, coaching agents, and monitoring daily targets.
Sales Manager: Overseeing larger teams, focusing on workforce planning and hitting department-wide KPIs.
Specialist Sales & Service Manager: Managing specific departments like Cruise Sales or Customer Resolution.Employer Description:Founded in 1998 and now part of Flight Centre Travel Group, Iglu.com is the UK’s leading specialist for cruise and ski travel. Through brands like Iglu Cruise and Planet Cruise, we offer expert, independent advice and over 20,000 holiday options. We prioritize innovation and expertise, recently winning UK Cruise Awards 2026 (Carnival UK).Working Hours :Monday to Friday 9am to 5:30pmSkills: Communication skills,Attention to detail,Organisation skills....Read more...
JOB DESCRIPTION
The Regional Sales Manager is responsible for driving profitable sales growth, market share expansion, and customer penetration within an assigned territory. This role combines strategic channel development with hands-on territory execution, supporting both industrial product lines and foam solutions. This is a quota-carrying role requiring strong commercial leadership and technical expertise.
Territory managed will be South-East Regions - VA, NC SC, TN, GA, FL, AL, MS.
The Regional Sales Manager can be based at Atlanta, Jacksonville, Orlando, or Tampa area.
Responsibilities:
Develop and execute regional sales strategies to drive revenue and market growth
Expand distribution channels, OEM partnerships, and private label accounts
Identify new business opportunities through market analysis and customer insights
Build and maintain strong customer relationships using value-based selling
Manage key accounts, pricing strategies, and quoting processes
Lead and support sales teams, manufacturer reps, and cross-functional partners
Oversee forecasting, budgeting, and P&L performance
Monitor sales performance and adjust strategies to meet targets
Provide product expertise, training, and customer demonstrations
Track CRM activity, reporting, and ensure operational compliance
Key Focus Areas:
Revenue growth and profitability
Market share expansion
New business development
Customer conversion and retention
Forecast accuracy
Requirements:
Strong interpersonal, organizational, written and verbal communication skills
Bachelor's degree or equivalent experience
5+ years in industrial/building product sales
Proven track record of territory growth
Experience with budgets, forecasting and P&L
Solution selling experience preferred
Must currently reside in assigned territory
Ability to analyze performance reports and develop sales business plans
At least 30% overnight travel
Benefits
Medical, Dental and Vision Insurance
Company Provided Life Insurance
Paid Time Off (PTO)
Company-paid short-term and long-term disability
401(k) plans
Employer-funded pension plan
Tuition Reimbursement
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online!....Read more...
Territory Sales Manager – Leading Drinks Wholesaler – Sussex / Kent – Up to £50,000 plus package I am pleased to be partnered with one of the Leading Drinks Wholesalers in the South of England who have shown years of success and growth across the on trade. My client has a no-fuss attitude and an excellent track record in relationship building and service. As a Territory Sales Manager you will play a critical role in growing our presence in the on-trade sector, managing key accounts, and developing relationships across pubs, bars, and restaurants. You will be responsible for managing the sales pipeline, ensuring high levels of customer service, and negotiating commercial terms to maximize profitability.This is a culture-first business and not only need someone with Drinks FMCG experience, but also a team player!Company Benefits:
Competitive salary with performance-related bonus.Comprehensive benefits package including health insurance, pension scheme, and company car OR car allowanceOpportunities for professional development and career progression.The chance to work with a leading brand in a dynamic and fast-paced industry.
Your role as the Territory Sales Manager will include:
Drive business growth by increasing sales volumes and securing new business within the on-trade sector (pubs, bars, restaurants).Build and maintain strong relationships with key accounts, ensuring long-term partnerships.Develop and execute tailored sales strategies to meet customer needs and company objectives.Manage the commercial aspects of accounts, including pricing, contract negotiations, and profit margins.Regularly meet with customers to discuss product offerings, market trends, and growth opportunities.Collaborate with internal teams (marketing, logistics, finance) to deliver seamless customer service.Monitor competitor activity and market trends to stay ahead of the industry landscape.
Have you achieved any of the following:
Proven experience in a sales or account management role within the drinks, hospitality, or FMCG sector across the South East.Strong understanding of the on-trade environment, including pubs, bars, and restaurants.Excellent communication and relationship-building skills.Commercially astute with the ability to negotiate and manage complex contracts.Self-motivated, target-driven, and able to work independently.Full UK driving license and willingness to travel regularly.
If you are interested in having a chat about this role, please forward updated CVs to Mark at COREcruitment / mark@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
Role PurposeWe have partnered with a Contract Catering institution, and we are working on several Finance Manager positions at all levels, from Commercial, to Senior, and Regional.To act as the key finance business partner for a portfolio of catering and soft FM contracts. Drive profitable growth through robust financial control, commercial analysis, and operational support.Key Responsibilities (common to all levels)
Financial control & compliance Own monthly P&L for assigned contracts, ensuring accurate accruals, prepayments, and cost allocations in line with UK GAAP. Manage cash flow and working capital (stock, debtors).Commercial decision support Partner with operational General Managers to optimise menu pricing, labour scheduling, and event margins. Challenge waste and supply chain costs using real‑time data.Budgeting & forecasting Lead annual budget cycles and monthly re‑forecasts. Provide variance analysis with actionable insights (e.g. “sales mix shift lowered gross margin by 1.2%”).Client & contract governance Attend client review meetings to present financial performance. Manage contract price indexation (CPI/RPI) and variation orders.Mobilisation & bids Support contract mobilisations and re‑tenders by building financial models for new business or contract extensions.Team leadership (Senior Manager only) Mentor a small team (2‑4 analysts / site accountants). Drive a culture of commercial curiosity.
Additional Responsibilities by Level- Contract value:
£2m £10m p.a.£10m £25m p.a. £25m+ or multi contract cluster
- Stakeholders:
Site GMs, Regional Ops Regional Directors, Client procurement Divisional MD, Key strategic clients
- Complexity
Single site or small cluster Multi site, complex volume swings High risk turnarounds, large bids
- Team
No direct reports May mentor an analystManages 2-4 finance staff
Experience Required
Finance Manager: 2‑3 years PQE (or qualified by experience) in contract catering / retail / hospitality finance.Commercial Finance Manager: Fully qualified (CIMA/ACCA/ACA) with 4‑6 years PQE, strong commercial modelling.Senior Finance Manager: 8+ years PQE, proven ability to influence at board level, previous people management.
Key Competencies
Deep understanding of high‑volume, low‑margin operations.Advanced Excel (Power Query / Power BI desirable).Ability to translate complex finance into operational actions.
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Maintain standards of housekeeping
Follow company policies and procedures
Learn all aspects of wheelbarrow assembly
Powder coating
Track work
Packaging parts
Loading
Any other day-to-day duties as requested by mentor/manager
Training:
Lean Manufacturing Operative Level 2
Functional Skills maths/English if required
No day release, training to be delivered within the working environment
Training Outcome:
Possible full-time position, continue to grow and develop within the business
Employer Description:The Thacker family, owners of The Walsall Wheelbarrow Company, have been instrumental in the development and manufacture of the modern wheelbarrow. With over 80 years of experience through 3 generations, we are the experts in our industry and constantly strive to innovate and lead the way with new product and manufacturing processes.Working Hours :Monday to Friday, 8am - 4:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
An exciting job opportunity has arisen for an Engineering Manager based in Norfolk to join a market leader involved within an exciting technology sector providing bespoke software, test tools and technology that will support customers today and in the future.
The Engineering Manager, Norfolk, will be expected to develop and lead multi-disciplinary engineering teams, learning from senior leadership while driving best practice across project, design, and delivery functions. This may include mechanical, electronic, electro-mechanical, integration, and software engineering, as well as overseeing design compliance, project management, and team development.
Responsibilities include:
Manage and structure multi-disciplinary engineering teams to deliver high-quality technical solutions across customer projects.
Lead and oversee multiple concurrent engineering projects from customer engagement through R&D, design, manufacture, and delivery.
Provide subject matter expertise across mechanical, electrical, electronic, and software engineering, ensuring designs are optimised for reliability, manufacturability, and compliance.
Ensure smooth New Product Introduction (NPI) handovers to production, including build instructions, training, and ongoing support.
Mentor, coach, and develop staff, creating a high-performing, motivated, and engaged engineering team.
Key skills & experience:
Proven leadership and management experience in multi-disciplinary engineering teams(mechanical, electronic, electro-mechanical, integration, and software).
Experience in project-driven, customer-led environments, delivering complex, high-reliability solutions.
Track record of taking products from customer engagement through R&D, manufacture, and delivery.
Ability to implement and manage department structures, processes, and standards within a growing, ambitious organisation.
Strategic thinker with the ability to drive process improvements, team development, and business growth.
Hands-on approach with experience working closely with engineering teams during probation and beyond.
This is a fantastic job opportunity to join a well-established, successful Norfolk based company who are investing very heavily in R&D.
To find out more about Engineering Manager job or other potential jobs we currently have at the moment, please contact Ricky Wilcocks on 01582 878810 or kindly email your most up to date CV and covering letter to RWilcocks@redlinegroup.Com....Read more...
Work alongside the nursery manager to ensure smooth operational duties of the setting, reflecting the curiosity approach pedagogy
Create awe and inspiration for the children you care for through creating exciting activities and teaching them new skills
Act as an inspirational role model for all other team members
You will need to have previously worked in a senior early years role, holding a level 3 early years educator qualification as well as maths and English above a grade C/4
Training:
All training will take place at the nursery, at your place of work
This will be delivered to you face-to-face, with your own dedicated tutor, whether one-to-one or in small groups with other students. Group sizes are a maximum of 4 students
Your coaching sessions happen once a month or more often if needed, the training is unique and tailored to your learning needs, we come to you!
Training schedule is unique to each student to meet their individual needs
Support is always here; this is something we pride ourselves on and the consistency of the same tutor throughout your course
Training Outcome:
This can lead to a career as a nursery manager as well as many other early years roles
Employer Description:Three Bears Nursery is a home-away-from-home, Curiosity Approach accredited setting and has just gone into it’s 20th year in the business. It was opened by Jean and Kasim Taha in 2005 and is currently run by the family, with daughter Laila Taha acting as the Nursery Manager and a Managing Director. The setting is a 50 place one catering from 0-5, and values time outdoors, the voice of the child and a calm and safe working environment where both educators and children alike are able to thrive through early education each day.Working Hours :Monday to Friday. Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
An opportunity has arisen for an Agile Delivery Manager to join a well-established biotech company using large-scale genetic data and AI to predict disease risk and advance precision healthcare.
As an Agile Delivery Manager, you will support multiple cross-functional squads, helping them improve collaboration, delivery performance and sustainable ways of working within a fast-paced technical environment.
This is a 6-month contract-based role offering hybrid / remote working options, salary range of £400 - £550 per day and benefits.
You will be responsible for:
* Coordinating delivery activities across several engineering squads.
* Facilitating key Agile ceremonies, including planning sessions, retrospectives and delivery reviews.
* Supporting teams in establishing, refining and maintaining effective ways of working.
* Using delivery and flow data to assist with prioritisation, forecasting and planning.
* Producing and maintaining dashboards, reports and delivery insights.
* Enhancing Jira boards, workflows, reporting functionality and automation processes.
* Promoting Agile and Kanban principles across teams.
* Leading workshops focused on collaboration, problem-solving and continuous improvement.
* Assisting new team members with onboarding into squad processes and ceremonies.
* Creating and maintaining clear process documentation using tools such as Jira and Confluence.
* Working closely with engineering, product and technical leadership teams to improve delivery outcomes.
What we are looking for:
* Previous experience as an Agile Delivery Manager, Agile Project Manager, Scrum Master, Agile Coach, Agile Delivery lead, IT Delivery Manager, or similar role.
* Proven track record supporting Agile delivery in technology, software engineering, or product-led environments.
* Strong facilitation skills across planning sessions, retrospectives, workshops, and team discussions.
* Experience developing and enhancing team operating models and ways of working.
* Solid knowledge of Agile, Lean, and Kanban methodologies.
* Ability to use delivery metrics and flow data to drive planning and continuous improvement.
* Advanced Jira expertise, including workflows, dashboards, reporting, filters, and automation.
* Strong stakeholder management skills, engaging effectively with technical and non-technical audiences.
* Experience documenting processes, workflows, and operational procedures.
* Ability to coach, influence, and support teams without direct line management responsibility.
* Experience collaborating closely with engineering, product, and delivery leadership teams.
This is an excellent opportunity to play a key role in shaping delivery practices within an innovative technology-led organisation.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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We are looking for a highly experienced Customer Service Manager to join a successful and growing business in Brackley. The role is full time and permanent offering a salary of between £44,000 to £46,000. Based onsite you will be supporting and managing a small team, managing key accounts, overseeing service delivery and maintaining strong client relationships.
Key Skills Required for the Customer Service Manager:
Lead, manage, and support the Key Account Administration team, culturing a positive working environment to enhance performance and development
Build and maintain strong, effective relationships with a portfolio of Key Accounts
Take full ownership of national and key account contracts, ensuring work is allocated, managed, and delivered in line with agreed KPIs
Handle escalations, complaints, and service issues, ensuring timely resolution and driving continuous improvement
Oversee contract renewals and monitor ongoing account performance to maximise client satisfaction and retention
Manage invoicing processes for Key Accounts, ensuring accuracy and the timely processing of payments to franchisees
Support the onboarding and training of new team members
Manage and continuously enhance team processes to ensure alignment with customer requirements and operational efficiency
Produce and deliver insightful weekly and monthly performance reports to senior management
Support the onboarding and training of new franchisees, including coordination of logistics and materials
Provide day-to-day support to franchisees, including systems guidance, handling enquiries, and maintaining effective communication
Deliver training to franchisees on operational systems and processes
Provide operational support to Regional Development Managers and engineers
Support corporate locations with debt management and quote follow-up activities
Support the planning and delivery of Reunion events, including content development and coordination
Key Skills Required for the Customer Service Manager:
Proven experience in managing a customer service team
Experience managing in a contact or call centtre would be an advantage
Strong, collaborative leadership experience
Adaptable in a changing environment
Able to prioritise and manage multiple tasks
Ability to create and nurture a positive culture
Experience in managing high volume, fast paced customer service environment
Proficient IT skills
Proactive mindset, with excellent problem solving skills
Highly organised with meticulous attention to detail
Confident communicator, able to build strong relationships
Full UK driving licence
What’s in it for you?
Salary £44,000 to £46,000
Based onsite Mon - Fri 8.30 - 5.00 pm (30 mins lunch)
23 days hol + bank hols (you can also buy and sell hols days)
Birthday day off (after one year service)
Training, development and progression
Annual performance and company related bonus
Associate days, socials
Associate equity program
Plenty of free parking
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Field Sales & Account Manager
Brackley / Remote
£45,000 + Bens
Are you an experienced Field Sales or Account Manager with a background in wireless alarm systems, safety technology, fire alarms, or security monitoring solutions?
We are looking for a proactive and commercially driven Field Sales & Account Manager to join a growing UK manufacturer and specialist provider of wireless safety, lone worker, and remote monitoring systems used across commercial, industrial, healthcare, leisure, hospitality, and retail environments who are based in Brackley
This is a fantastic opportunity for someone who enjoys managing inbound enquiries, developing reseller partnerships, conducting site surveys, and converting technical solutions into long-term customer relationships.
This Field Sales and Account Manager job for my client based in Brackley
Working as part of a growing commercial team, you will manage a mix of new business development and existing account management activities. This highly autonomous role offers the flexibility of remote working combined with field-based customer visits and occasional collaboration from the Brackley office.
Key responsibilities include:
Managing inbound sales enquiries via phone, email, and website
Conducting customer site visits and surveys across the UK
Developing and supporting reseller and distributor relationships
Delivering product demonstrations and technical sales support
Preparing quotations and following up to secure orders
Coordinating installations and service visits with internal teams
Maintaining accurate CRM records and pipeline activity
Building long-term customer and partner relationships
Providing clear, non-technical advice on wireless alarm and monitoring systems
The Ideal Candidate for the Field Sales job opportunity
Experience selling wireless fire alarms, security monitoring, or safety systems
Knowledge of radio-based or wireless alarm technologies
Experience conducting customer site surveys and recommending solutions
Strong CRM and pipeline management skills
Excellent communication and presentation abilities
The ability to explain technical products in a simple, customer-friendly way
A full UK driving licence
A self-motivated and organised approach to remote working
Experience working with resellers, distributors, or partner networks would be highly advantageous.
Apply Today
If you are an ambitious sales professional with experience in wireless alarm systems, safety technology, fire alarms, or security solutions, we would love to hear from you. Please send over an updated cv to nking@rdlinegroup.Com or call 01582 878839.....Read more...
Work with the contracts team in setting up new contracts, processing documentation for new contracts on Works Matic and the SPS 365 server
Completion of supplier project detail forms
Compiling of method statements/risk assessments and ensuring that they are entered and that Works Matic and operatives are aware of them
Completion submission of final manufacturer’s warranty inspection
Processing and submitting O&M information on completed projects
Logistics & Procurement
Planning and putting plants and materials together for contracts.
Logistics-Vehicles, plant, recording, maintenance and site allocation
General data entry, record keeping and processing of material orders and stock
Ordering of materials as per recs, following order through to point of delivery and sign off and ensuring budgets are not exceeded and wherever possible improved upon
Coordination and placing of material orders and deliveries onto Works Matic, following up with supervisors and processing acknowledgements, together with entering and maintaining supplier prices into the cost tracker app
Reporting any forecasted budget overspends to contracts/ accounts in order for the required budget overspend request form when required
Issuing notices to suppliers for delays in deliveries and recording and passing information to accounts
Raising with contracts/ accounts costs from suppliers for abortive/ delayed deliveries and raising the required budget overspend
Checking and booking out procedure with regard to tools & PPE and ordering supplies as required and within budget allowances
Seeking prices from suppliers for inclusion into revised budgets & awarded contracts, targeting better than the budgets set
Training:
Full support towards a recognised Business Administration qualification
On-the-job training and mentoring
Training Outcome:Potential to progress within the business and into design, procurement or project management.Employer Description:We are a family owned business with over 30 years of experience within the flat roofing industry. The company was founded in 2003 by Tony Burgoyne. The professionalism and attention to detail Tony demonstrated throughout his long career continues to inspire us today. Every customer is important to us and each project receives the full attention and expertise of a dedicated project manager and on-site supervisor. Our personalised customer care, collaborative approach to contracting and exemplary health and safety record helps us stand out from our competitors.Working Hours :Monday to Friday, 9am - 5pm.
30-minute lunch break.Skills: Communication skills,IT skills,Punctual,Self-motivated,Reliable....Read more...
Job Title: Conference & Events Sales ManagerSalary: Up to £42,500 + CommissionLocation: SurreyWe’re looking for a commercially driven Conference & Events Sales Manager to grow MICE revenue, win new business, and deliver exceptional client experiences from enquiry through to event delivery. You’ll take ownership of sales activity, manage key accounts, maximise occupancy and revenue, and build strong local business relationships in a fast-paced hospitality environment.What You’ll Do
Drive proactive MICE and events sales activityBuild and grow relationships with corporate, agency, and local clientsManage enquiries, proposals, follow-ups, and conversionsMaximise revenue through smart diary and booking managementMonitor competitor activity and local market trendsLead venue show rounds, FAM trips, and networking activityEnsure seamless event communication across departmentsDeliver outstanding client service throughout each event journey
What You’ll Bring
Proven sales experience within hotels, events, or hospitalityStrong commercial awareness and target focusExcellent organisation and diary management skillsConfident communication and relationship-building abilityExperience managing enquiries and CRM/database systemsHigh attention to detail with a proactive mindsetPassion for delivering exceptional customer experiences
What’s on Offer
Competitive salary + bonus potentialCareer progression opportunitiesDynamic and fast-paced environmentSupportive team cultureOpportunity to make a real commercial impact
If you are keen to discuss the details further, please apply today or send your cv to ed@Corecruitment.comGet social…….http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment ....Read more...
External Account Manager Location: North of England Salary: Up to £48,000 per annum (Depending on experience) + YOY commission structure*Role Overview*An established and growing organisation within the heavy duty filtration sector is seeking a commercially driven External Account Manager to develop and expand a portfolio of customers.This role involves building strong customer relationships, identifying new sales opportunities, and promoting a broad range of filtration solutions to distributors and OEMs.The role would suit someone with a strong sales background and focus on relationship rapport.Key Responsibilities:
Plan and manage customer visits across an assigned region, maintaining a strong and active sales pipelineBuild and nurture long-term partnerships with distributors, OEMs, and industrial clientsDeliver against revenue targets through account development, upselling, cross-selling, and new business generationDevelop and maintain a strong understanding of filtration products across engine mobile and industrial applicationsCreate structured account plans and track performance against KPIs using a bespoke CRM systemProvide guidance to customers on product selection and suitable filtration solutionsAccurately log customer activity, opportunities, and pipeline updatesKeep up to date with competitor activity and industry trends
Skills & Experience Required:
Strong communication, influencing, and negotiation abilitiesComfortable managing a territory and planning your own schedule effectivelyGood understanding of pricing, margins, and delivering customer valueFull UK Driving Licence essential for the roleExperience with a CRM platformExperience of selling B2B via a distribution network
Working Hours & Travel:
Full-time, field-based role (Monday to Friday, 8:30am – 5:00pm), with flexibility requiredRegular travel across the assigned territoryOvernight stays required, dictated by the successful candidate’s planning and territory coverage
Benefits:
Competitive base salary with performance-related bonusCompany car - PHEVLaptop, mobile phone, and full product training25 days holiday plus bank holidaysPension scheme
The Successful Candidate Will Be:
Proactive, organised, and commercially focusedSkilled at developing existing accounts while identifying new opportunitiesConfident presenting solutions and building strong customer relationships
In order to be considered for this position, please register online: Tudor Permanent Registration Form - once complete, we will call you back to finalise your registration For more information, please contact Gina or Sam on 01922 725445 (ext 1003 / 1004) or email your CV to commercial@tudoremployment.co.uk.For all our roles, visit: www.tudoremployment.co.uk #TeamTudor is waiting for your call!....Read more...
External Account Manager Location: North of England Salary: Up to £48,000 per annum (Depending on experience) + YOY commission structure*Role Overview*An established and growing organisation within the heavy duty filtration sector is seeking a commercially driven External Account Manager to develop and expand a portfolio of customers.This role involves building strong customer relationships, identifying new sales opportunities, and promoting a broad range of filtration solutions to distributors and OEMs.The role would suit someone with a strong sales background and focus on relationship rapport.Key Responsibilities:
Plan and manage customer visits across an assigned region, maintaining a strong and active sales pipelineBuild and nurture long-term partnerships with distributors, OEMs, and industrial clientsDeliver against revenue targets through account development, upselling, cross-selling, and new business generationDevelop and maintain a strong understanding of filtration products across engine mobile and industrial applicationsCreate structured account plans and track performance against KPIs using a bespoke CRM systemProvide guidance to customers on product selection and suitable filtration solutionsAccurately log customer activity, opportunities, and pipeline updatesKeep up to date with competitor activity and industry trends
Skills & Experience Required:
Strong communication, influencing, and negotiation abilitiesComfortable managing a territory and planning your own schedule effectivelyGood understanding of pricing, margins, and delivering customer valueFull UK Driving Licence essential for the roleExperience with a CRM platformExperience of selling B2B via a distribution network
Working Hours & Travel:
Full-time, field-based role (Monday to Friday, 8:30am – 5:00pm), with flexibility requiredRegular travel across the assigned territoryOvernight stays required, dictated by the successful candidate’s planning and territory coverage
Benefits:
Competitive base salary with performance-related bonusCompany car - PHEVLaptop, mobile phone, and full product training25 days holiday plus bank holidaysPension scheme
The Successful Candidate Will Be:
Proactive, organised, and commercially focusedSkilled at developing existing accounts while identifying new opportunitiesConfident presenting solutions and building strong customer relationships
In order to be considered for this position, please register online: Tudor Permanent Registration Form - once complete, we will call you back to finalise your registration For more information, please contact Gina or Sam on 01922 725445 (ext 1003 / 1004) or email your CV to commercial@tudoremployment.co.uk.For all our roles, visit: www.tudoremployment.co.uk #TeamTudor is waiting for your call!....Read more...
With plans for investment and a state of the art manufacturing facility, we are seeking an experienced Head of Mechanical Engineering or Senior Mechanical Engineer to drive the business forward, taking manufacturing operations to the next level for the Mechanical Engineering facility, H&S and overall efficiency.What's in it for you as Head of Mechanical Engineering or Senior Mechanical Engineer
Salary up to £62,000 per annum
KPI Driven bonus
33 days Annual Leave
competitive pension and comprehensive employee benefits program
Location - Eggborough
Hours of work Monday to Friday (8am-4pm)
Ability to develop within a Heavy Industrial market leading business
Working towards World Class Manufacturing
Key Responsibilities of Head of Mechanical Engineering or Senior Mechanical Engineer
People Management, including the motivation and mentoring of your team to effectively problem solve and develop their careers, aligning the right level of leadership to drive the site and manufacturing lines forward
Implementation and management of HSEQ standard and policy
To support with the move to a new state of the art manufacturing environment in the local vicinity
To identify opportunities to further automate manufacturing processes
To monitor and execute Mechanical tasks through spot checks and relay relevant feedback
Essential qualifications for Head of Mechanical Engineering or Senior Mechanical Engineer
Leadership and people management skills and the ability to build, motivate, develop and improve teams.
Working knowledge of Heavy Industrial Mechanical system
The position reports to the Site Operations Manager and provides a high level of influence and autonomy within the business, along with opportunities for both personal and career development.
Mechanical Maintenance including heavy Industry Plant Knowledge
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Provide general administrative support including filing, scanning, photocopying, data entry and archiving
Maintaining the company's quote tracking spreadsheet in Excel
Answer telephone calls, take messages, and direct enquiries to the appropriate person
Respond to emails and assist with customer enquiries in a professional manner
Maintain accurate records, databases, and filing systems
Assist with preparing reports, marketing presentations, and business documents
Maintain the company's social media using Social Pilot by updating case studies, employee highlights and Marketing Brochures
Support scheduling of meetings, appointments, and diary management for Senior Management
Help with ordering office supplies and monitoring stock levels.
Assist with processing incoming invoices
Support the team with recruitment administration & IT set up for new starters
Work with different departments to understand business operations and provide support where needed
Maintain confidentiality when handling company and employee information
Follow company procedures, policies, and health and safety requirements
Attend training sessions and complete all apprenticeship coursework and assessments
Training:
Business Administrator Level 3
End Point Assessment
Monthly Tutor/Assessor Sessions
Work Based Training
Training Outcome:The sky is the limit really, there is a progression route available to become the Office Manager upon successful completion of this apprenticeship for the right candidate.Employer Description:With our unique blend of expertise and passion we can push the boundaries of design and service.
Our proactive collaboration with developers, architects and construction professionals, results in the successful delivery of projects, often with significant time, cost and risk reductions.Working Hours :Monday - Friday 9am - 5:30pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Willingness to Learn,Professional & Positive,Time-Management....Read more...
An opportunity has arisen for an AV / IT Manager to join a well-established estate agency providing residential and commercial property services, including sales, lettings, investments, land transactions, and new-home development.
As an AV / IT Manager, you will oversee the design, delivery and commissioning of integrated AV, networking and smart building solutions, ensuring projects are completed to a high technical standard from initial concept through to handover.
This full-time role offers a salary range of £50,000 - £60,000 and benefits. Please only apply if you hold Lutron HomeWorks certification and have genuine hands-on experience programming, testing and commissioning Lutron HomeWorks systems.
You will be responsible for:
* Designing and managing integrated AV, home automation and smart technology installations
* Programming, testing and commissioning Lutron HomeWorks systems
* Configuring lighting control, CCTV, networking, Wi-Fi, access control, audio-visual distribution and cinema systems
* Producing technical drawings, schematics, rack layouts and supporting documentation using AutoCAD
* Managing structured cabling and network infrastructure, including routers, switches, VLANs and wireless networks
* Liaising with architects, contractors, consultants and site teams throughout project delivery
* Overseeing projects from design through to commissioning and final handover
* Identifying and resolving faults across AV, automation, networking and lighting control systems
* Preparing technical documentation, user guides and handover information
* Delivering client training and technical support where required
What we are looking for:
Essential:
* Previous experience as an AV Project Manager, AV Systems Engineer, AV Engineer, Smart Home Engineer, Home Automation Engineer, Lutron Programmer, or in a similar role
* Proven AV, IT or smart building systems experience
* Must have Lutron HomeWorks certification
* Skilled in AutoCAD
* Strong hands-on experience programming, testing and commissioning Lutron HomeWorks systems
* Good knowledge of AV distribution, networking, CCTV, lighting control, access control and home automation technologies
* Experience working on high-specification residential and/or commercial projects
* Full UK driving licence
Desirable:
* Familiarity with systems such as Control4, Crestron, Savant, KNX, Rako, Sonos, Ubiquiti, Cisco, Hikvision, Paxton or similar platforms
* Experience with multi-room audio-visual systems and cinema installations
* Knowledge of fibre optic cabling and network infrastructure
* CSCS card or relevant site safety certification
Whats on offer
* Opportunity to work on prestigious residential and commercial developments
* Exposure to leading smart building and home automation technologies
* Varied role combining technical delivery and project management responsibilities
* Supportive and professional working environment
This is an excellent opportunity to join a forward-thinking business working on technically challenging and rewarding projects.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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I’m looking for an ambitious, commercially-minded FP&A Manager to join a high-performing finance tea. You’ll report to the Head of FP&A and work closely with the CFO and senior leadership.This role is perfect for someone who thrives in a collaborative, fast-paced environment. You’ll drive financial reporting, forecasting, and analysis while partnering with department heads to support strategic decisions. It’s a PE-backed growth business, so you’ll get great exposure to commercial and operational activities.Key Responsibilities
Business Partnering: Build strong relationships with department heads to improve financial and commercial outcomes.Margin & Menu: Support menu modelling, monthly margin analysis, and supplier cost reviews.Budgets & Forecasts: Assist with group budgeting, forecast processes, and investment modelling for new sites.Board Reporting: Coordinate inputs for monthly board packs and provide commercial analysis.Reporting: Deliver weekly/monthly reports on sales, margin, and labour costs.Ad Hoc: Carry out investment appraisals and other commercial analysis as needed.
What We are Looking For
Qualified accountant (Big Four trained ideal)Strong FP&A or commercial finance experienceAdvanced Excel and data analysis skillsConfident communicator who can influence senior stakeholdersProactive, adaptable, and comfortable with ambiguityNice to have: Tableau, multi-site, hospitality, or PE-backed experience
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Our client, who are a global leader in colour management solutions across industries such as print, packaging, textiles and plastics, are looking for a Sales Engineer – Print & Packaging to join their team on a permanent basis in Germany
This role is based in Germany with a hybrid working model and will require frequent travel across the territory to visit customers, partners, and industry stakeholders. The business offers a comprehensive portfolio of colour measurement instruments, software, and services used by leading printers, ink manufacturers, and global brands.
Key responsibilities of the Sales Engineer – Print & Packaging job based in Germany:
Develop and execute market segmentation strategies across the assigned territory in collaboration with the Business Development Manager.
Engage directly with large printing organisations, ink manufacturers, and brand owners to drive sales growth.
Support and grow business through local distributors, strengthening channel partnerships.
Plan and deliver sales calls, product demonstrations, and technical presentations to promote solutions.
Generate and qualify new sales leads to expand market share and pipeline opportunities.
Provide market insight, including competitor activity, customer needs, and industry trends to management.
Collaborate closely with technical support, marketing, and administrative teams to ensure successful project delivery.
Support wider sales and marketing initiatives as required by management.
Experience required for the Sales Engineer – Print & Packaging job based in Germany:
Degree or diploma in industrial engineering, science, printing technology, or a related discipline.
Extensive experience in sales or business development within the print and packaging industry.
Strong understanding of printing processes and colour management systems (highly desirable).
Excellent communication skills in both German and English (written and spoken).
Proven ability to build relationships and work effectively with customers and internal teams.
Self-motivated, proactive, and results-driven with strong organisational skills.
If this Sales Engineer – Print & Packaging job in Germany could be of interest, please send your CV to bwiles@redlinegroup.Com or call Ben on 01582 878816.....Read more...
Answer incoming support calls in a professional and helpful manner
Log, categorise and prioritise incidents and service requests accurately
Provide first-line fixes for common user issues
Follow agreed processes and knowledge articles to resolve tickets efficiently
Escalate issues to the appropriate team when a first-line fix is not possible
Keep users updated on the progress of their tickets
Assist with basic event management activities, including reviewing alerts
Maintain accurate records within the ticketing system
Support the End User Team with day-to-day operational tasks
Learn and develop technical knowledge through hands-on experience, training and mentoring
Deliver good customer service and represent the Operations department positively
Any other duties reasonably required by your line manager
Training:Remote learning, around 3 days per month.Training Outcome:We have a clear track record of promoting apprentices into 1st Line Helpdesk roles on completion of their apprenticeship. Employer Description:We’re experts in solving complex business problems through intelligent and secure IT implementation that protects and transforms organisations, helping them to grow. We embrace innovation and drive change, bringing new ideas, new technologies and new ways of thinking as a trusted IT partner. With 26 years of experience, we partner with companies across the public and private sector to deliver data centre, cyber security, cloud, data and analytics, network services and managed services solutions. Our highly accredited and experienced engineering teams combined with our strategic relationships with partners such as Microsoft and Cisco, mean that our customers trust us to simplify the complexity of IT and deliver benefits that make them more agile, competitive and resilient. Our vision is a world in which technology makes lives easier, society fairer and our planet greener.Working Hours :The role will operate Monday - Friday on a two-shift rotation, covering 7.00am - 3.30pm and 10.30am - 7.00pm as required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
As our new apprentice you will focus on creating, testing and improving new food products for large-scale production. Unlike a traditional chef, who prepares and serves dishes in a kitchen, a Development Chef works on recipe innovation, product consistency and emerging consumer trends.
You will receive full training, mentoring and support throughout your apprenticeship.
Your main duties will include:
Assisting the New Product Development team in developing commercially viable products for our customers
Taking every opportunity to learn the skills required to become a successful Development Chef, including product knowledge, nutrition and commercial awareness
Developing a strong interest in food, ingredients and emerging food trends, while building useful industry contacts and resources
Building effective working relationships across all areas of the business
Supporting the Process team with product trials and launches to ensure successful factory scale-up and develop your operational knowledge
Assisting the Development team in promoting a strong food culture and championing our food values both internally and externally
Accurately inputting recipes onto the development system and ensuring raw materials are sourced in a timely manner to support the costing process
Supporting Development Chefs with customer presentations while learning the skills and techniques needed to confidently lead presentations independently in the future
Learning about the ingredients, methods and processes used within the kitchen, and understanding how they translate into factory production
Training:
Our Commis Chef apprenticeship has a college day-release, which you can attend at The Grimsby Institute (Nuns Corner, Grimsby)
You’ll complete master class sessions to learn to cook and prepare a wide range of different dishes, including seafood, offal, game, meat and fish
A dedicated Vocational Trainer will also visit you at work, on average once every4-6 weeks, to establish a personal learning and development plan, outlining a schedule of training activities and objectives
You will complete a mixture of on and off the job training, including workshops, face to face training and working towards creating a portfolio of relevant practical evidence
You’ll also be supported by Development Chefs and your colleagues at all times, and will be mentored and trained constantly
This type of practical learning is a great way to train, and you’ll learn a huge amount in a short time
You will have a review every 8-12 weeks with your Manager and Trainer to discuss your progress
Training Outcome:
This apprenticeship programme provides a fantastic opportunity for apprentices to build a strong foundation of practical development chef skills
The apprenticeship will lead to a permanent job role for the right candidate, and could include internal progression opportunities
Employer Description:Billington Foods is a leading UK food manufacturer supplying the Foodservice, Retail and business-to-business markets with high-quality chilled and frozen sauces, soups, pies and desserts. Part of the Billington Group, the business combines a strong heritage with a forward-thinking approach to innovation, product development and food production. Home to the well-known Glorious! soup range, Billington Foods is committed to creating delicious products for all occasions, whether enjoyed at home, out of home or on the go. With factories based in Scunthorpe and Wellingborough, the company prides itself on high standards of food quality, safety and creativity, making it an exciting place to begin a career in food development and production.Working Hours :Monday - Friday, 09:00 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Van Division – Business Development Manager Hybrid – Offices in Leeds and Tamworth Permanent, Full Time, 40 hours Monday to Friday. Basic salary £30,000 to £45,000 depending on experience + uncapped commissionSM UK are the UK’s No1 Auto Electrical and Van Conversion company offering a Nationwide service with sites in Leeds, Tamworth and Dartford.Our business's unique selling point lies in offering Turn-Key solutions for our customers on-the-go needs. We source and provide fully converted vans that are ready to hit the road, equipped with a comprehensive range of features and services, including bespoke racking solutions, on-board power systems and charging, warning lighting, strobes, beacons, working lights, camera systems and safety features, welfare conversions, crewcabs and bespoke mobile workspaces. We can also provide our van conversion service to customers who already have their own vehicles or fleet.Due to our continued progressive growth and further expansion into our new purpose-built Head Office and workshop facility in Leeds we are now looking to recruit a Business Development Manager to join our Van Division Team to focus on increasing our commercial van sales, van conversion sales and workshop volume.We are looking for a highly proactive, enthusiastic and target driven person who can confidently communicate at all levels. You will be motivated and ambitious and want to be part of our expanding team with a desire to increase your knowledge and experience to further develop your future career with us.You will ideally have experience within the automotive industry or working in a similar setting. Drawing on your sales experience you will be responsible for developing and identifying your contacts to build a database of leads and a pipeline of potential business throughout the UK. You will possess excellent communication and customer service skills and strive to provide the best possible customer solution for every opportunity, generating and building long standing working relationships with new and existing clients and strategic partners.Working with our existing Van Team, you will be supported by a strong focused marketing function, our in-house design engineer and a wealth of industry knowledge from our coach builders and existing management team.Your duties will include but not limited to the following:
Meeting and exceeding sales targets, with uncapped commission potentialUK wide lead generation and networkingBuilding a database of quality leads/pipeline throughout the UKQuotation creation and proactive follow-upsAccount/customer relationship managementProviding an exceptional customer experienceFollowing internal procedures when processing ordersLiaising effectively with internal departments to provide seamless customer service.
In return we offer the following:
EV Company car, mobile telephone, laptop, uniformPrivate Health Care including discounted gym memberships.Life Assurance, 3x Basic salary.Company Pension Scheme in line with government standards31 days of annual leave (including bank holidays), increasing at 3 and 5 years of service.A day’s leave on your birthday, plus Gift Voucher.Employee Reward & Recognition scheme.Recruitment referral scheme.Full in-house training.Full uniform.
If you would like to be part of a successful, dedicated team, working to the highest standard, with the opportunity for progression then look no further, and apply with your updated CV. INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Operations Manager – Complex Care
Location: Derbyshire
About the Role
OneCall24 Healthcare is seeking an experienced and driven Operations Manager within a Complex Care environment to lead the delivery of safe, high quality, person centred care across designated territories. This role is pivotal in driving operational excellence, regulatory compliance standards, and financial performance, while leading and developing a team of Community Care Leads. You will play a key role in ensuring service quality, client satisfaction, and sustainable business growth. The successful candidate will need to be able and willing to travel extensively across England, holds a valid driving licence and has access to a car, and be comfortable staying away from home for extended periods.
Key Responsibilities
Lead and oversee the day-to-day operations of complex care services.
Deliver against key operational KPIs including:
Time to Mobilise.
Gross Profit.
Staff and client retention.
Quality Assurance and CQC ratings.
Provide strong leadership, coaching, and performance management to Community Care Leads.
Drive financial performance, cost control, and budget management.
Ensure compliance with CQC regulations and internal quality standards.
Lead risk management, maintaining risk registers and implementing mitigation plans.
Oversee efficient mobilisation and on-boarding of new care packages.
Build and maintain strong relationships with clients, funders, and stakeholders.
Collaborate with clinical, HR, finance, and operational teams to ensure aligned delivery.
Implement continuous improvement initiatives to enhance service quality and operational efficiency.
Produce and analyse performance reports to support strategic decision-making.
About You
We are looking for a commercially aware, people-focused leader with:
Proven experience in a complex care or home-care management role.
Strong operational leadership and team development experience.
A track record of delivering against KPIs, financial targets, and service performance metrics.
Solid understanding of CQC regulations and compliance frameworks.
Experience in mobilisation of new packages and service growth.
Strong stakeholder engagement and relationship-building skills.
Ability to identify, manage, and mitigate operational risks.
Excellent communication, analytical, and problem-solving skills.
A proactive, resilient, and results-driven leadership style.
Willingness to travel across regions as required.
Why Join OneCall24 Healthcare?
Be part of a growing, forward-thinking organisation.
Opportunity to lead, influence, and shape service delivery.
Work within a collaborative, values-driven environment focused on clinical excellence and continuous improvement.
"INDHR092026"....Read more...
Operations Manager – Complex Care
Location: Cambridgeshire
About the Role
OneCall24 Healthcare is seeking an experienced and driven Operations Manager within a Complex Care environment to lead the delivery of safe, high quality, person centred care across designated territories. This role is pivotal in driving operational excellence, regulatory compliance standards, and financial performance, while leading and developing a team of Community Care Leads. You will play a key role in ensuring service quality, client satisfaction, and sustainable business growth. The successful candidate will need to be able and willing to travel extensively across England, holds a valid driving licence and has access to a car, and be comfortable staying away from home for extended periods.
Key Responsibilities
Lead and oversee the day-to-day operations of complex care services.
Deliver against key operational KPIs including:
Time to Mobilise.
Gross Profit.
Staff and client retention.
Quality Assurance and CQC ratings.
Provide strong leadership, coaching, and performance management to Community Care Leads.
Drive financial performance, cost control, and budget management.
Ensure compliance with CQC regulations and internal quality standards.
Lead risk management, maintaining risk registers and implementing mitigation plans.
Oversee efficient mobilisation and on-boarding of new care packages.
Build and maintain strong relationships with clients, funders, and stakeholders.
Collaborate with clinical, HR, finance, and operational teams to ensure aligned delivery.
Implement continuous improvement initiatives to enhance service quality and operational efficiency.
Produce and analyse performance reports to support strategic decision-making.
About You
We are looking for a commercially aware, people-focused leader with:
Proven experience in a complex care or home-care management role.
Strong operational leadership and team development experience.
A track record of delivering against KPIs, financial targets, and service performance metrics.
Solid understanding of CQC regulations and compliance frameworks.
Experience in mobilisation of new packages and service growth.
Strong stakeholder engagement and relationship-building skills.
Ability to identify, manage, and mitigate operational risks.
Excellent communication, analytical, and problem-solving skills.
A proactive, resilient, and results-driven leadership style.
Willingness to travel across regions as required.
Why Join OneCall24 Healthcare?
Be part of a growing, forward-thinking organisation.
Opportunity to lead, influence, and shape service delivery.
Work within a collaborative, values-driven environment focused on clinical excellence and continuous improvement.
"INDHR112026"....Read more...
