Technical Support (Primary Focus):
Provide 1st line technical support to internal and external customers via phone, email, and ticketing system
Diagnose and resolve hardware, software, and network connectivity issues using structured troubleshooting methodologies
Install, configure, and maintain hardware and software across Windows/macOS environments
Document solutions and maintain the knowledge base
Escalate complex issues appropriately while keeping users informed
Network & Infrastructure:
Assist with wired and wireless network device configuration
Support network troubleshooting and maintenance activities
Monitor system performance and security alerts
Participate in backup and disaster recovery procedures
Projects & Development:
Complete a work-based project addressing a specific technical problem or service improvement
Build a professional portfolio demonstrating your knowledge, skills, and behaviours
Contribute to IT process improvements and documentation
Additional Responsibilities:
Support digital marketing activities (social media scheduling, website updates) as business needs allow
Assist with general office administration tasks
Training:Information Communications Technician Level 3:
One to one coaching sessions every 4-weeks
Group webinars and collaborative learning
Flexible remote learning around your work schedule
Mock EPA assessments to ensure readiness
Support from dedicated training assessor
Training Outcome:You will develop the following skills:
Network fundamentals and IP addressing
Hardware/software installation and configuration
Cybersecurity principles and secure network maintenance
Cloud services, backups, and virtualisation
Ticketing systems and troubleshooting methodologies
Mobile and remote management
Customer service and stakeholder management
Professional presentation skills
Following completion, there is opportunity for the following career progression:
Pathway to Junior IT Analyst, Network Technician, or Support Specialist roles
Foundation for further certifications (CompTIA, Microsoft, Cisco)
Employer Description:Eipsys offers proactive support - moving from the chaos of extinguishing fires towards long-term tech solutions that produce real results. Our clients get innovative technologies and enjoy the security of a professional IT team that offers unlimited help desk and field support.
Our support packages offers a team of skilled engineers and consultants who provide everything normally associated with the running of an internal IT department.
We meet communication, information and security challenges with expertise that does more than put out fires. We plan for the future, not just fixing what’s broken.Working Hours :Monday to Friday 9am to 5.30pm. Hybrid - Essex (office-based with remote work). Will be required to visit client sites on request.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Enthusiasm to learn....Read more...
Junior Data Centre Technician - Critical Data Centre - Farringdon, London - Temp to perm Are you a Junior Data Centre Technician looking for a new challenge?Do you have Data Centre Experience?Are you looking for an Immediate start?Exciting opportunity to work in house for a critical data centre situated in London. CBW are currently recruiting for a Junior Data Centre Technician to be based within A data centre located in Farringdon for a temporary to permanent contract. We are looking for a candidate with relevant experience who is also open to more training and development. Key duties & ResponsibilitiesBuild strong customer relationships by managing communications, projects, and service requests, providing timely updates and a consistently high level of service.Diagnose and resolve a wide range of technical issues involving network connectivity, server hardware, operating systems, software applications, and data centre infrastructure.Take ownership of complex technical issues and act as an escalation point, working collaboratively with internal teams to deliver effective and timely resolutions.Support internal IT operations, including hardware deployments, Microsoft 365 administration, user support, and general helpdesk activities.Install and manage customer and network provider cross-connects and cabling infrastructure, ensuring work is completed accurately and in line with data centre standards.Maintain clear and accurate records of incidents, troubleshooting activities, resolutions, and operational procedures within ticketing systems and knowledge bases.Carry out routine data centre activities, including equipment installations, upgrades, cabling, rack management, and hardware replacements.Conduct infrastructure audits and maintain accurate inventory records covering equipment, racks, cabling, and power distribution units (PDUs).Identify recurring support trends and recommend improvements to processes, efficiency, and the overall customer experience.Ensure all activities comply with company security policies, operational procedures, and relevant industry best practices.Keep up to date with emerging technologies and developments across data centre operations and technical support.Work collaboratively as part of the wider team, sharing knowledge and contributing to a positive, customer-focused working environment. Hours of work / contract detailsDays and Nights shift pattern7:00am - 19:00pm / 19:00pm - 7:00am4 on 4 offTemp to permanent positionHourly rates offered from £18-20p/h depending on experience and qualificationsSalary up to £30k + depending on experience and qualifications Requirements ( desirable )CompTIA A+CompTIA Network+Microsoft certifications (MCSA or equivalent)Other relevant infrastructure or networking certifications Please send your CV to Cammie-Jo Ford at CBW Staffing Solutions for more information. ....Read more...
A well established, market leading engineering business is currently seeking an IT Support Technician to support business needs.With over 50 years of industry experience, this business designs and manufactures high-performance engineering solutions for some of the world’s most demanding markets.This is an excellent opportunity to join a stable, forward thinking and growing manufacturing business offering long term career prospects and supportive working environment.Key Responsibilities of the IT Support Technician.
Deliver day-to-day IT support to users across the business.
Resolve hardware, software, and system issues in a timely manner.
Support and administer Microsoft 365 and user accounts.
Assist with the maintenance of IT infrastructure, servers, and virtual environments.
Monitor systems, security tools, and ensure devices remain up to date.
Support business applications, reporting tools, and network connectivity.
Working hours of the IT Support Technician.
Monday- Thursday: 08:00-16:45
Friday: 08:00-13:30
For the IT Support Technician role, I would be keen to speak to individuals who possess.
Previous experience in an IT Support, Service Desk, or IT Technician role.
Experience supporting Microsoft 365 and Windows environments.
Good understanding of Active Directory and basic networking concepts.
Strong troubleshooting skills with a proactive and customer-focused approach.
Excellent communication skills and the ability to manage multiple tasks effectively.
In Return, the IT Support Technician will receive.
Basic Salary: £30,000-£34,000 (Dependent upon experience)
Early finish on a Friday
33 days annual leave
Access to health care cash plan.
If you are interested in the IT Support Technician role, please click “APPLY NOW”. Alternatively contact Ismail at E3 Recruitment.....Read more...
Preparing 3D models to create 2D fabrication and installation drawings
You will be required to add connections to 3D models and then prepare the model to be able to create fabrication drawings for our manufacturing department.
You will also be required to create installation general arrangement drawings for our install teams.
Communicating designs to the design team and customers
Training:
2 ½ Year Engineering design technician (Level 3) Apprenticeship Programme.
Design and Draughting Skills, Knowledge & Behaviours – delivered in the workplace.
Level 3 BTEC in Construction and the Built Environment – Day Release or Remote Delivery (Optional qualification).
Specialist Training Programme Blocks of your choice.
End Point Assessment – Knowledge Test, Practical Test and Presentation/Interview.
Training Outcome:Once you have completed your apprenticeship, you may have the chance to work as a qualified digital engineering technician, which in turn can lead on to design office manager or other senior level roles within the organisation.Employer Description:Davicon Mezzanine Floors manufacture quality mezzanine floors, support steelwork and integrated mezzanine solutions, with over 40 years’ experience supplying to customers exclusively through a professional network of distributors.Working Hours :Monday to Friday 9am to 5pmSkills: IT skills,Attention to detail,Problem solving skills,Number skills....Read more...
General duties including:
Assist with the setup, deployment, and maintenance of IT equipment throughout the school
Diagnose and repair faults on Chromebooks, laptops, desktops, printers, and other peripheral devices equipment
Perform routine maintenance and health checks on school IT
Replace faulty hardware components where appropriate
Maintain accurate records of repairs, warranties, and equipment inventories
Prepare and configure new devices for staff and student use
Apply the appropriate security policies to ICT tasks in line with organisational requirements
Provide first-line technical support to staff and students
Respond to IT support requests and troubleshoot hardware and software issues
Assist users with basic software applications and educational technologies
Escalate complex issues to the IT and Network Manager when required
Assist with routine network administration tasks under supervision
Support the maintenance of wireless and wired network infrastructure
Help monitor the performance and security of IT systems
Assist with user account administration and device management systems
Maintain and update IT asset registers
Assist with stock control and ordering of IT consumables and equipment
Help manage the lifecycle of school devices, including deployment, repairs, and disposal
Support the IT and Network Manager with day-to-day operational tasks
Assist with classroom technology installations and relocations
Ensure compliance with school policies, safeguarding requirements, and data protection regulations
Participate in apprenticeship training and complete all coursework and assessments required for the qualification
Undertake other duties appropriate to the level of the role as reasonably requested
Training:
Information Communications Technician Level 3
Training will be at Doncaster College where you will access a wide range of facilities on offer
Block release/day release
Training Outcome:
Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate
Employer Description:Success at The Axholme Academy is achieved through the energy and commitment of students and staff working closely together and also through strong relationships with parents and carers. We match the curriculum that is studied closely with the talents, abilities and ambitions of our students so that individual excellence will be achieved. Working Hours :Monday to Friday. 8am- 3pm with 30-minute Lunch break, Term time only.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper to bumper overview, service, and inspection
Maintenance of electronic systems including on- board entertainment systems
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three-year training programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the three-year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:One in every nine vans sold in the UK is a Volkswagen Commercial Vehicle. Dependable, Partnership and Economical. These are the brand values of Volkswagen Commercial Vehicles. With a vehicle range that includes the iconic camper van to our more modern Amarok’s and transporters, it’s no wonder our customers are loyal supporters of our brand.
We are looking for the next generation to work within our retail network as an apprentice, taking on the technical and life skills that will be the foundation of a rewarding career.Working Hours :Monday - Friday, 08.30 - 17.30.
Possibility of Saturday workings and/or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Our apprenticeship is geared toward training the next generation of fully-fledged Service Technicians/Mechanics. But what does a Service Technician/Mechanic do?
Service Technicians/Mechanics service and repair light vehicles such as cars up to 3.5 tonnes. Service Technicians/Mechanics are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The duties of a Service Technician/Mechanic may include:
Servicing vehicles - carrying out checks and maintenance according to the manufacturers’ guidelines
Repairing and replacing faulty parts and components
Advising the service receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Please note, the Service Technician/Mechanic role varies slightly by employer based upon the specific needs within the location.
We are looking for people with an interest in engineering and technology to thrive in this role. While full technical training will be provided, desired skills include problem solving, attention to detail and an aptitude for applied logic.
Application numbers for the JLR retail apprenticeship programme are high so we're looking for you to demonstrate why you stand out from the crowd. We're not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process.
Key personal skills to demonstrate include:
A willingness to learn
Teamwork
Engineering interest
Quality focus
Personal responsibility and resilience
Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Jaguar Land Rover Academy, in Leamington Spa, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Jaguar Land Rover Academy.
This apprenticeship combines off-the-job training with on-the-job learning, and you will be supported every step of the way. On successful completion of the three-year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
JLR specific certifications
Training Outcome:There are lots of opportunities to develop your career within our expanding retail network. Your early development is carefully mapped through your apprenticeship journey with your learning focused toward achieving an industry recognised qualification. Embedded within your training are the JLR global training materials.
At the end of your apprenticeship programme, you'll undertake the JLR Level 2 assessment, the first step on the JLR internal learner journey. This is the grounding for your future development within the network and our Learner Management System, Excellence will guide you through your short-, medium-, and long-term career path. Employer Description:JLR is the UK's largest automotive manufacturer, built around two iconic British car brands: Land Rover, the world’s leading manufacturer of premium all-wheel drive vehicles; and Jaguar, one of the world’s premier luxury sports saloon and sports car marques. The company employs almost 38,000 people globally and supports around 275,000 more through our retailers, suppliers, and local businesses. We are looking for people who share our passion to join our highly successful retail apprenticeship programme. We recognise the importance in identifying talented people to become the next generation of professional retail employees and help us achieve our ambitious growth plans. Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and/or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Our apprenticeship is geared toward training the next generation of fully-fledged Service Technicians/Mechanics. But what does a Service Technician/Mechanic do?
Service Technicians/Mechanics service and repair light vehicles such as cars up to 3.5 tonnes. Service Technicians/Mechanics are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The duties of a Service Technician/Mechanic may include:
Servicing vehicles - carrying out checks and maintenance according to the manufacturers’ guidelines
Repairing and replacing faulty parts and components
Advising the Service Receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Please note, the Service Technician/Mechanic role varies slightly by employer based upon the specific needs within the location. We are looking for people with an interest in engineering and technology to thrive in this role. While full technical training will be provided, desired skills include problem solving, attention to detail and an aptitude for applied logic.
Application numbers for the JLR retail apprenticeship programme are high so we're looking for you to demonstrate why you stand out from the crowd. We're not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process.
Key personal skills to demonstrate include:
A willingness to learn
Teamwork
Engineering interest
Quality focus
Personal responsibility and resilience
Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Jaguar Land Rover Academy, in Leamington Spa, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Jaguar Land Rover Academy.
This apprenticeship combines off-the-job training with on-the-job learning, and you will be supported every step of the way. On successful completion of the three-year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
JLR specific certifications
Training Outcome:There are lots of opportunities to develop your career within our expanding retail network. Your early development is carefully mapped through your apprenticeship journey with your learning focused toward achieving an industry recognised qualification. Embedded within your training are the JLR global training materials.
At the end of your apprenticeship programme, you'll undertake the JLR Level 2 assessment, the first step on the JLR internal learner journey.
This is the grounding for your future development within the network and our Learner Management System, Excellence will guide you through your short-, medium-, and long-term career path. Employer Description:JLR is the UK's largest automotive manufacturer, built around two iconic British car brands: Land Rover, the world’s leading manufacturer of premium all-wheel drive vehicles; and Jaguar, one of the world’s premier luxury sports saloon and sports car marques. The company employs almost 38,000 people globally and supports around 275,000 more through our retailers, suppliers, and local businesses. We are looking for people who share our passion to join our highly successful retail apprenticeship programme. We recognise the importance in identifying talented people to become the next generation of professional retail employees and help us achieve our ambitious growth plans. Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and/or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Main responsibilities:
Acting as a first point of contact for IT support requests, incidents, and service inquiries
Providing technical support to users via phone, email, remote support tools, and in person
Assisting with the diagnosis and resolution of hardware, software, and account-related issues
Supporting user onboarding and offboarding activities, including account creation, access management, and equipment setup
Assisting with the administration of Microsoft 365 services, including Teams, Exchange Online, SharePoint Online, and Entra ID
Helping maintain end-user devices, software deployments, and mobile device management systems
Supporting the setup, maintenance, and troubleshooting of audio and video conferencing equipment
Helping maintain the IT desk setups for office-based staff
Creating and updating technical documentation, user guides, and knowledge base articles
Following IT policies, procedures, and security best practices at all times
And any other tasks as required by the IT Department
Training:Information Communications Technician Level 3.
QA’s Cloud Network Specialist Level 3 apprenticeship programme enables the apprentice to:
Follow a cloud-first curriculum, covering on-premises and cloud-enabled networking
Learn about core networking principles, including network addressing, cloud, virtualisation and security
Understand the principles, hardware, protocols and services that form part of on-premises, cloud and hybrid network architectures
Train with QA - the largest and leading provider for both Microsoft and AWS training
Learn technical content that aligns to, and is relevant to, employers and the market
Learn about DevOps methodologies and the fundamentals of databases and data migration
Tools and technologies learned: Learners will learn to use Microsoft Azure, AWS and Google Cloud.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Limbs & Things is a global developer and manufacturer of medical simulation equipment and clinical skills trainers used by healthcare educators, universities, hospitals, and simulation centres worldwide.
Founded in 1990, our mission is to improve patient outcomes by providing realistic, repeatable training tools that allow healthcare professionals to practise procedures safely before performing them on real patients.
Today, our products support clinical education in over 100 countries and are trusted by medical schools, training hospitals, and professional certification programmes around the world.Working Hours :Monday to Friday, 9.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
This role is ideal for individuals passionate about mechanics, problem-solving, and providing exceptional customer service.
Responsibilities:
Assist senior technicians in diagnosing, troubleshooting, and repairing various mechanical and electrical systemsLearn to perform routine maintenance tasks, including inspections, lubrication, and adjustments
Participate in equipment installations and upgrades under supervision
Develop proficiency in using diagnostic tools and equipment to identify issues accurately
Collaborate with team members to ensure timely completion of service requests and projects
Follow safety protocols and guidelines to maintain a safe working environment
Document service activities, including work performed, parts used, and customer interactions
Attend training sessions and workshops to enhance technical skills and product knowledge
Communicate effectively with customers to address inquiries, explain service procedures, and provide recommendations
Assist with inventory management, including tracking parts and supplies used during service operations
Training:Motor Vehicle Service and Maintenance Technician (light vehicle)Level 3 Apprenticeship Standard:
The programme lasts for at least 36-months (3-years) and you'll achieve a nationally recognised qualifications
All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Coventry
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme.Employer Description:Baylis Motor Group was established in 1994, when Michael Baylis purchased the Gloucester branch of Vauxhall retailer Skipper. Since then, Baylis has grown to become one of the largest and most trusted motor groups across Gloucestershire, Herefordshire, Worcestershire and South Wales. In January 2022, we expanded into South Wales by acquiring the Vauxhall franchise in Merthyr Tydfil from Southern (Merthyr) Ltd, increasing our network.
Our Comittment - We’ve continuously invested in our sites with complete refurbishments and new, purpose-built facilities.From modern showrooms and comfortable customer areas to advanced workshops and body repair centers, every Baylis location is designed to deliver the best experience for our customers and staff alike.Working Hours :Monday - Friday, 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Patience....Read more...
Our apprenticeship is geared toward training the next generation of fully-fledged Service Technicians/Mechanics. But what does a Service Technician/Mechanic do? Service Technicians/Mechanics service and repair light vehicles such as cars up to 3.5 tonnes. Service Technicians/Mechanics are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features. The duties of a Service Technician/Mechanic may include:
Servicing vehicles – carrying out checks and maintenance according to the manufacturers’ guidelines.
Repairing and replacing faulty parts and components.
Advising the Service Receptionists about required repairs.
Producing time estimates.
Maintaining repair and service records.
Please note, the Service Technician/Mechanic role varies slightly by employer based upon the specific needs within the location. We are looking for people with an interest in engineering and technology to thrive in this role. While full technical training will be provided, desired skills include problem solving, attention to detail and an aptitude for applied logic. Application numbers for the JLR retail apprenticeship programme are high so we're looking for you to demonstrate why you stand out from the crowd. We're not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process. Key personal skills to demonstrate include:
A willingness to learn
Teamwork
Engineering interest
Quality focus
Personal responsibility and resilience
Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Jaguar Land Rover Academy, in Leamington Spa, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Jaguar Land Rover Academy. This apprenticeship combines off-the-job training with on-the-job learning, and you will be supported every step of the way. On successful completion of the three year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and
Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
JLR specific certifications
Training Outcome:There are lots of opportunities to develop your career within our expanding retail network. Your early development is carefully mapped through your apprenticeship journey with your learning focused toward achieving an industry recognised qualification. Embedded within your training are the JLR global training materials. At the end of your apprenticeship programme, you'll undertake the JLR Level 2 assessment, the first step on the JLR internal learner journey. This is the grounding for your future development within the network and our Learner Management System, Excellence will guide you through your short, medium, and long term career path. Employer Description:JLR is the UK's largest automotive manufacturer, built around two iconic British car brands: Land Rover, the world’s leading manufacturer of premium all-wheel drive vehicles; and Jaguar, one of the world’s premier luxury sports saloon and sports car marques. The company employs almost 38,000 people globally and supports around 275,000 more through our retailers, suppliers, and local businesses. We are looking for people who share our passion to join our highly successful retail apprenticeship programme. We recognise the importance in identifying talented people to become the next generation of professional retail employees and help us achieve our ambitious growth plans. Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Our apprenticeship is geared toward training the next generation of fully-fledged Service Technicians/Mechanics. But what does a Service Technician/Mechanic do? Service Technicians/Mechanics service and repair light vehicles such as cars up to 3.5 tonnes. Service Technicians/Mechanics are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The duties of a Service Technician/Mechanic may include:
Servicing vehicles – carrying out checks and maintenance according to the manufacturers’ guidelines
Repairing and replacing faulty parts and components
Advising the Service Receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Please note, the Service Technician/Mechanic role varies slightly by employer based upon the specific needs within the location
We are looking for people with an interest in engineering and technology to thrive in this role. While full technical training will be provided, desired skills include problem solving, attention to detail and an aptitude for applied logic.
Application numbers for the JLR retail apprenticeship programme are high so we're looking for you to demonstrate why you stand out from the crowd. We're not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process.
Key personal skills to demonstrate include:
A willingness to learn
Teamwork
Engineering interest
Quality focus
Personal responsibility and resilience
Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Jaguar Land Rover Academy, in Leamington Spa, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Jaguar Land Rover Academy.
This apprenticeship combines off-the-job training with on-the-job learning, and you will be supported every step of the way. On successful completion of the three year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
JLR specific certifications
Training Outcome:
There are lots of opportunities to develop your career within our expanding retail network
Your early development is carefully mapped through your apprenticeship journey with your learning focused toward achieving an industry recognised qualification. Embedded within your training are the JLR global training materials
At the end of your apprenticeship programme, you'll undertake the JLR Level 2 assessment, the first step on the JLR internal learner journey
This is the grounding for your future development within the network and our Learner Management System, Excellence will guide you through your short, medium, and long term career path
Employer Description:JLR is the UK's largest automotive manufacturer, built around two iconic British car brands: Land Rover, the world’s leading manufacturer of premium all-wheel drive vehicles; and Jaguar, one of the world’s premier luxury sports saloon and sports car marques. The company employs almost 38,000 people globally and supports around 275,000 more through our retailers, suppliers, and local businesses. We are looking for people who share our passion to join our highly successful retail apprenticeship programme. We recognise the importance in identifying talented people to become the next generation of professional retail employees and help us achieve our ambitious growth plans. Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Undertake appropriate job preparation prior to commencing repair, including safety precautions, panel preparation and body measurements
Identify the material used in the construction to enable the correct joining techniques and manufacturer specifications to be adhered to
Interpret relevant technical data and methods to make sure that any joints are in line with vehicle manufacturer specification and the vehicle/body panels are aligned correctly
Ability to identify and understand the correct joining technology
Remove, repair, and replace vehicle body panels and components of the vehicle safely and efficiently
Operate the correct repair tools, equipment and devices used in the process, panel pulling systems, jig and alignment tools, spot welders, brazing tools
Identify and communicate supplementary damage such as panels that were deemed to be reparable but once worked on were found to be beyond repair along with damage that could not be established on original inspection
Ability to detect and rectify faults within a vehicles structure that’s integral to its safety
Maintaining high standards of housekeeping
Training:Level 3 Vehicle Damage Panel Technician Apprenticeship Standard:
Our training partner will deliver a high-quality Level 3 Vehicle Damage Panel Technician programme here in our state-of-the-art bodyshop
No college attendance required
You will work alongside a highly skilled mentor who will support you in becoming a skilled and qualified vehicle panel technician
Level 2 maths and English Functional Skills (if not already achieved)
Training Outcome:
Following completion of your apprenticeship you can expect permanent employment as well as opportunities to progress into roles such as workshop controller, vehicle damage assessor or Bodyshop manager
The opportunities are endless, having a highly regarded set of skills, apprentices can go on to develop their careers within the automotive sector following their own interests and ambitions
Employer Description:Northern Accident Repair is an independent bodyshop network operating in West Yorkshire, Greater Manchester and Lancashire. Our car body repair centres in Manchester, Rochdale, Halifax, and Castleford provide a first-class accident repair service for motor insurers, fleets, and drivers across the North of England. Working Hours :Typically, 40 hrs per week - Between 8.00am - 5.30pm Monday - Friday.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Physical fitness....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper to bumper overview, service, and inspection
Maintenance of electronic systems including on- board entertainment systems
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension.
Completion of legible and accurate paperwork for the customers and centres record
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic. Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the three year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and
Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers. Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians / Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician / Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out a bumper to bumper overview, service, and inspection
Maintenance of electronic systems including onboard entertainment systems
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension
Completion of legible and accurate paperwork for the customer's and centre's records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading-edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician / Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem-solving. You should be someone who pays attention to detail and is committed to completing this three-year training programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports you with developing resilience, confidence, and teamwork skills.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the three-year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers. Working Hours :Monday - Friday 8.30am - 5.30pm. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Initiative,Patience....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults.
Testing of parts and systems to ensure correct working.
Following checklists to ensure all critical parts of vehicles are examined.
Carrying out a bumper to bumper overview, service, and inspection.
Maintenance of electronic systems including onboard entertainment systems.
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension.
Completion of legible and accurate paperwork for the customer's and centre's records
Maintenance of a clean and tidy work environment.
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading-edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem-solving. You should be someone who pays attention to detail and is committed to completing this three-year training programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn.
Teamwork.
Strong communication.
Customer service.
Interest in vehicle engineering.
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports you with developing resilience, confidence, and teamwork skills.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the three-year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers. Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Initiative,Patience....Read more...
This is an excellent opportunity for someone with a passion for technology to develop their skills in a professional, supportive environment, working alongside experienced IT professionals and supporting a dynamic educational community.
Key responsibilities:
First-line Support
Respond to IT support requests from staff and students via our helpdesk system, email, or in person
Troubleshoot and resolve issues with hardware, software, and network connectivity
Equipment Setup & Maintenance
Install, configure, and test IT equipment, including PCs, laptops, printers, projectors, and interactive whiteboards
Assist with regular maintenance tasks to ensure equipment and systems remain reliable and secure
User Support & Training
Provide guidance to staff and students on the use of school systems and applications
Support the induction of new staff with IT systems and processes
System Administration
Assist in managing user accounts, permissions, and email systems
Help maintain accurate asset registers and records of repairs or replacements
Project Support
Participate in IT improvement projects such as upgrades, deployments, and system migrations
Assist in testing new software and hardware solutions
Health & Safety / Compliance
Follow data protection and safeguarding policies at all times
Ensure IT equipment is handled safely and securely
Training:
Expected duration: 16 months
Apprenticeship level: Level 3 (Advanced)
Programme: IT Solutions Technician
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning, working towards completing the Information Communication Technician standard. Training Outcome:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined classroom-based training, workplace assessment/training and online learning, at the end of which you will have the ability to work as a qualified ICT Support Technician.Employer Description:Haberdashers’ Elstree Schools comprise Haberdashers’ Boys’ School and Haberdashers’ Girls’ School, two independent day schools for students aged 4 to 18, set on a beautiful 100-acre campus in Elstree, Hertfordshire, just 14 miles from central London. We pride ourselves on delivering an outstanding education in a stimulating, supportive, and inclusive environment.
Our IT team plays a vital role in enabling innovative teaching and learning, maintaining robust systems, and ensuring staff and students have access to the tools they need to succeed.Working Hours :Monday - Friday. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Interest in IT,Desire to Learn and Develop,Willingness to Travel....Read more...
The successful candidate will be working within the technical services side of our business; Testing, configuring and fault finding on a huge range of technology related hardware.
Ideal candidate should have some basic knowledge and more importantly a keen interest in laptops, desktop PC’s, Apple hardware and server technologies
Typical roles and responsibilities include:
Desktop PC and Laptop software builds and imaging
Testing and fault finding of various IT and Audio Visual Hardware
Providing Hard Drive / Solid State disks erasure and destruction techniques and processes
Erasing and configuring network infrastructure hardware
Auditing and logging IT and Audio Visual Hardware
Maintaining stocks of equipment
Following in-house procedures from start to finish
Training:
Level 3 Information Communications Technician Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off the job training and location to be confirmed
Training Outcome:
Full-time employment is expected once the apprenticeship is complete
Further training opportunities with Higher Level Apprenticeships are also available
Employer Description:Our company has focused on building a team of IT specialists and experienced support technicians to provide effective support, both internally and externally.Working Hours :Monday- Friday, 9.00am- 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Team working....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle fault
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper to bumper overview, service, and inspection
Maintenance of electronic systems including on- board entertainment systems
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension.
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment.
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic. Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:
Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the three year programme, you will receive the following: Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers. Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Workshop Apprentice
Are you passionate about technology and keen to build acareer in IT? We're looking for a motivated and enthusiastic workshop apprentice to join our growing team.
This is an exciting opportunity to gain hands-on experienceworking with a wide range of IT equipment while completing a recognised apprenticeship programme. You'll work alongside experienced engineers, learninghow to build, configure, test, repair, and prepare devices for customer deployments and business use.
About the Role
As a workshop apprentice, you'll support the day-to-dayactivities of our workshop whilst developing valuable technical skills andindustry knowledge. You'll receive practical training and mentoring fromexperienced engineers and gain exposure to a broad range of IT hardware,software, and deployment processes.
This role is designed to help you build the knowledge, skills, and confidence needed for a successful career in IT support, engineering, or infrastructure.
What You'll Be Doing
Hardware Build & Configuration
Assisting with the build, configuration, and testing of laptops, desktops, servers, printers, and other IT equipment.
Learning how to install operating systems, software applications, and updates.
Supporting device imaging and deployment preparation activities.
Carrying out quality checks to ensure devices are ready for customer use.
Preparing equipment for delivery, installation, or collection.
Workshop Operations
Supporting the day-to-day running of the workshop.
Assisting with equipment booking-in and booking-out procedures.
Helping maintain accurate records of devices and assets.
Learning workshop processes and best practices.
Maintaining a tidy, organised, and safe working environment.
Repairs & Diagnostics
Learning how to diagnose and troubleshoot hardware issues.
Supporting engineers with repairs and component replacements.
Recording repair work and technical findings accurately.
Escalating complex issues to senior team members when required.
Stock & Asset Management
Assisting with receiving and checking supplier deliveries.
Supporting stock management and inventory activities.
Helping track IT equipment throughout the build and deployment process.
Supporting stock audits and asset management tasks.
Teamwork & Development
Working closely with workshop engineers, service desk teams, projects, and procurement.
Participating in apprenticeship learning and development activities.
Building technical knowledge through practical experience and formal training.
Developing strong communication, organisation, and customer service skills.
What You'll Gain
A recognised IT apprenticeship qualification.
Hands-on experience in a professional IT environment.
Training and mentoring from experienced engineers.
Exposure to enterprise IT hardware and technologies.
Opportunities for career progression within the business.
A supportive and collaborative team environment.
Training:Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network Technician and Digital Communications Technician.
Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the Information Communication
Technician apprenticeship:
Microsoft Certified Azure Fundamentals (AZ-900)
CompTIA IT Fundamentals+
Certiport IT Specialist Networking
Microsoft Certified Azure Administrator Associate (AZ-104)
Key areas covered are:
Support Technician
Maintenance or repair of systems faults
Support for the roll-out of installation and commission of new systems or upgrades Training Outcome:Following successful completion of apprenticeship the idea is to move the individual into a workshop engineer role. within the company.Employer Description:As a Workshop Apprentice, you'll support the day-to-dayactivities of our workshop whilst developing valuable technical skills andindustry knowledge. You'll receive practical training and mentoring fromexperienced engineers and gain exposure to a broad range of IT hardware,software, and deployment processes.
This role is designed to help you build the knowledge, skills, and confidence needed for a successful career in IT support, engineering, or infrastructure.Working Hours :7,5-hour shifts between 8 am-6 pm with 1 hour lunch break.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Enthusiasm to learn,To develop new skills,Ability to follow instructions,Time management skills,Positive attitude,Written communication skills,Basic computer literacy,Commitment....Read more...
Support civil engineering projects by creating and modifying engineering drawings, documents and specifications
Assist with engineering calculations, technical sketches, plans and reports
Collect, analyse and interpret engineering data to support design development
Support the use of digital engineering software and tools including CAD, BIM and Revit
Assist engineers and technicians with project design and delivery activities
Ensure compliance with relevant legislation, engineering standards and environmental requirements
Support the implementation of health and safety procedures and site safety requirements
Assist in identifying risks and developing solutions to engineering challenges
Communicate effectively with project teams, clients and stakeholders
Work collaboratively within multidisciplinary teams
Maintain accurate project records and documentation
Promote equality, diversity, inclusion and professional behaviours in the workplace
Training:The apprentice will be enrolled on the Level 4 Civil Engineering Technician Apprenticeship delivered by London South Bank University (LSBU).
Training location: London South Bank University, 103 Borough Road, London, SE1 0AA, alongside workplace learning at Robert Bird Group's London office.
Training schedule: Training will typically be delivered on a day-release basis, with the apprentice attending university during term time and working within the business for the remainder of the week.
Duration: The programme is delivered over 36 months (3 years) and combines academic study with practical workplace experience on live engineering projects.
Off-the-job training: The apprentice will receive protected study time in line with apprenticeship requirements, including lectures, coursework, project work, mentoring and professional development activities.Training Outcome:On successful completion of the Level 4 Civil Engineering Technician Apprenticeship, apprentices are expected to progress into a permanent role as a Civil Engineering Technician within Robert Bird Group, supporting the design and delivery of infrastructure and development projects.
Further development opportunities may include:
Progression to Senior Civil Engineering Technician roles with increased technical and project responsibilities
Professional development towards Engineering Technician (EngTech) status through the Institution of Civil Engineers (ICE)
Progression onto a Level 6 Civil Engineering Degree Apprenticeship (BEng), leading towards Incorporated Engineer (IEng) level professional development
Long-term opportunities to develop into roles such as Design Engineer, Civil Engineer, Senior Engineer or Technical Specialist within Robert Bird Group. This is a potential career pathway rather than a guaranteed outcome
Employer Description:Robert Bird Group is a global consulting engineering firm delivering innovative, sustainable and buildable solutions across structural, civil, geotechnical, construction engineering and Virtual Design & Construction (VDC). Established in Brisbane in 1982, we now have more than 850 staff across twelve offices in Australia, the UK, Asia, the Middle East and North America.
As part of SJ Group, a diverse collective of problem solvers for the built environment, we are connected to a global network reimagining a smarter, more sustainable future. Headquartered in Singapore, the group brings together 16,000 specialists across more than 40 countries, spanning architects, designers, planners, engineers, facilities managers and other built environment experts.
We combine the agility and focus of a specialist consultancy with the resources and expertise of a global organisation, allowing us to deliver projects of any scale and complexity.
From buildings and transport to energy, healthcare, sports and entertainment, we provide innovative end-to-end engineering solutions. We think, plan and design with the construction process in mind, applying construction engineering expertise to anticipate challenges, improve efficiency and enhance buildability.
Our portfolio includes some of the world's most ambitious projects, including Battersea Power Station and 21 Moorfields in London, Merdeka 118 in Kuala Lumpur, ICD Brookfield Place in Dubai, Camp Nou in Barcelona and Snowy Hydro 2.0 in Australia.
Driven by a culture of integrity, agility and collaboration, we continue to push the boundaries of engineering design and delivery in pursuit of our goal: Shaping a Better World through the relentless pursuit of engineering excellence.Working Hours :37.5 hours per week, Monday to Friday. 9:00am - 5:30pm.Skills: Communication skills,Attention to detail,Presentation skills,Number skills,Team working,Creative....Read more...
Collect and analyse data to support transport strategies and projects
Assist in the design and development of highway improvement schemes
Support project delivery as part of a collaborative team
Monitor and evaluate the impact of existing and proposed programmes
Develop your skills through structured training and workplace learning
Training:Training is delivered by an approved provider, Leeds College of Building, and takes place at the college.
The programme includes an induction session, followed by training delivered in two-week blocks, three times a year, throughout the apprenticeship. During these training periods, you will be required to study in Leeds from Monday to Friday. Accommodation will be provided for the duration of each study block.Training Outcome:On completion of the Transport Planning Technician Apprenticeship, individuals should have the skills to pursue a range of roles and career opportunities across the highways, transportation, and infrastructure sectors.
As experience and qualifications develop, individuals can progress into roles with increasing responsibility for transport planning, highway design, infrastructure delivery, policy development, asset and network management, and project or programme delivery.Employer Description:As one of the largest local authorities in the UK, the knowledge, skills and expertise of our employees are what make Nottinghamshire County Council an exceptional place to work. Our Apprenticeship Programme is well established and offers opportunities to develop skills and kick start your career. Not only will you receive exceptional training in the workplace, you will get paid a salary and be eligible for our employee benefits to help you achieve a healthy work/life balance.Working Hours :Monday to Friday (flexible start and finish times).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
A motorcycle technician services and repairs motorcycles, motorised scooters, all-terrain vehicles (ATV’s), tricycles and vehicles where the rider sits astride the frame, within either the franchised or independent motorcycle sector.
A motorcycle technician works on all of the systems of the motorcycle. The nature of the work ranges from replacing components through to rectifying complex faults with the aid of specific diagnostic methods and equipment. Motorcycles require individual set up and adjustment in relation to rider requirements which range from leisure, commuting, commercial and competition use.
Every day is different within the Motorcycle Service department. As a Motorcycle Technician/Mechanic apprentice, some of your duties will include:
Basic repairs and maintenance: Differing front and rear suspension systems, Front and rear, and combined braking systems, Frame construction and knowledge of welding and brazing methods, Handle bar direct control, steering setup and geometry systems, Wheels and tyre specifications, characteristics and uses to include competition, off road, road use and touring, Engine / power source, including two stroke, four stroke, single and multiple cylinder construction, plus electric propulsion
How to service, inspect and maintain motorcycles to ensure safe operation meeting all legal, licensing and customer expectations and requirements
Diagnostic principles, trouble shooting, logical problem solving and repair techniques
Electrical systems including engine management, lighting, monitoring and instrumentation, security and accessory fitting (including electronic fault diagnosis)
Completion of legible and accurate paperwork for the customers and centres records
You will have the opportunity to work with a wide range of motorcycles. From heritage motorcycles to leading edge modern motorcycles, our range will provide you with a varied technical training experience to build your skills as a Motorcycle Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this apprenticeship programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in motorcycle engineering
Today’s motorcycle technicians have to demonstrate expertise in the technical side of their role. They need strong problem solving skills and a good grasp of the theoretical, practical and safety aspects of motorcycle systems.
They must be able to work independently and also operate as an effective team member, understand how their workshop and a motorcycle business function from a commercial perspective, develop good customer handling skills and identify ways in which they can work efficiently.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Honda Institute, in Bracknell, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Honda Institute.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the apprenticeship programme, you will receive the following:
Level 3 Motorcycle technician Repair and Maintenance
Honda Maintenance Technician Award
The Honda Challenge Personal Development Programme
Fire Awareness Training
Emergency First Aid for Appointed persons
Training Outcome:Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network.Employer Description:At Honda, The Power of Dreams drives us to create intelligent products that enhance mobility and increase the joy in people’s lives.
We continue to draw inspiration from the visionary ideas of our namesake, Soichiro Honda. He saw incredible power in the freedom of mobility and used his imagination to change the world. It is this mindset that guides us to help move people forward and protect the future we all share.
We strive to earn the trust and support of the many diverse communities we happily serve, and we’ll always remember who’s in the driver’s seat on the way to a better world for all.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
Learn how to install, repair and carry out planned maintenance of customer forklift trucks to Crown specifications. Undertake an appropriate engineering apprenticeship, completing set modules on time and attending college as necessary
Work shadow a colleague, and develop an understanding of workshop procedures through on job training
Attend manufacturers training and other training courses as appropriate
Learn Crown administrative procedures, and how to complete worksheets, timesheets etc.
Assist in keeping customer trucks secure and clean whilst in the workshop
Ensure security and correct use and issue of all tools and spares issued
Understand and adhere to all Crown Company, legislative and Health and Safety procedures
Under close supervision, ensures all work undertaken meets industry and Crown work standards
To build and maintain good relationships with customers, colleagues and managers
Undertakes other duties which Crown may from time-to-time reasonably request
Training:You will complete a 2 week block every 6-8 weeks at Loughborough College, Stephenson Campus in Leicester.
Lift truck and Powered Access Engineering Technician Level 3 Standard.
You will also complete training throughout your apprenticeship at our award-winning Demonstrated by Performance training centre in Birmingham.
By the end you will achieve a Level 3 Engineering qualification which aligns with the following professional recognition:
Institute of Mechanical Engineers (IMechE) for Engineering Technician
Institute of the Motor Industry for Associate Member
Training Outcome:We care about your personal growth within Crown, and we strive to provide avenues to reach your career goals. Your career development path provides ongoing mentoring and mechanisms to enhance your skills and knowledge.
Upon successful completion of your apprenticeship, you will be become a new engineer with the opportunity to become a fully-fledged Crown engineer. There are future opportunities to become a technical engineer, service team leader and field service manager.Employer Description:Since its entry into the material handling industry in the 1960s, Crown Equipment Corporation has earned a reputation for exceptional product design, engineering and manufacturing of its award-winning line of electric lift trucks. From our smallest pallet truck to our highest lifting VNA truck, our goal is to always provide the user with the safest, most efficient and ergonomic forklift truck possible. Crown supports customers with a wide selection of electric forklift trucks ranging from pallet trucks to very narrow-aisle VNA trucks.
Our brand promise is:
“Crown designs, manufactures, distributes, services and supports material handling products that provide customers with superior value.”
Quality and performance are the foundation of Crown’s success. Since our inception, our company culture has always been about people performing and working as a team to ensure that quality is built into every forklift truck we make.
Crown’s headquarters, manufacturing facilities and network of branches offer diverse and challenging careers in a broad range of professional and vocational roles.Working Hours :Monday - Friday - 8 hours per day, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Aptitude for practical science....Read more...
Maintain reliable internet and network connectivity across the Trust
Respond to IT helpdesk requests, troubleshooting issues both on-site and remotely
Install and configure hardware/software on workstations and devices
Set up and manage user accounts in Microsoft 365, MIS, and other systems
Maintain and contribute to an IT knowledge base for future problem-solving
Set up, check, and maintain laptops, iPads, printers, projectors, and AV equipment
Carry out routine maintenance, replace consumables, and complete minor repairs
Keep accurate inventories and security mark equipment
Monitor and maintain network security, ensuring safe and appropriate use
Assist with cyber incident response and promote cyber safety in line with NCSC/DFE guidelines
Ensure compliance with GDPR, RPA, and Copyright Licensing Authority regulations
Set up and operate AV equipment for assemblies, school events, and performances
Film, edit, and produce video content for internal and external use
Liaise with suppliers for AV equipment hire or purchase
Provide technical support for IT-related projects across the Trust.
Attend up to five scheduled evening events annually (e.g. parents’ evenings, performances)
Assist with examination material preparation and submission
Skills, qualities and Desirable knowledge:
Passion for technology and problem-solving
Strong communication and interpersonal skills
Organised, adaptable, and able to prioritise tasks
Able to work independently and as part of a team
A calm, helpful, and customer-focused approach
Microsoft 365, Microsoft Office, and basic networking
Active Directory and Adobe Creative Cloud
Hardware assembly, maintenance, or upgrades
AV equipment setup and video editing
**Please note, this role will involve working between 2 sites - North Walsham High School and Millfield Primary**Training:IT Solutions Technician Level 3.Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Thursday, 8.00am - 4.00pm and Friday, 8.00am - 3.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
