Key Duties include but are not limited to:
Supporting business users via incident and service requests, both internally and co-managed helpdesk systems, working with ICG’s support vendors
Primary hands-on support for users at head office location
On and offboarding of staff, including hardware setup and deployment (Windows environment, Active Directory/Azure hybrid environment, Microsoft 365)
Updating data across various systems, working with the entire IT department to keep data consistent and up to date
Physical network equipment upgrades across our estate to migrate to the latest generation, working with and supporting the Infrastructure manager at site
Testing configuration and security changes to deploy into the business
Training:Information Communications Technician Apprenticeship Level 3:
The ICT apprenticeship will enable you to provide quality support to internal or external customers and troubleshoot system issues to keep your organisation running at all times
This apprenticeship has two routes:
The Support Technician role is based around resolving system user queries and faults in a helpdesk environment
Support Technicians rectify or escalate faults rapidly to reduce the impact to their customer
The Network Technician role is usually desk based but may involve visits to client's premises to resolve issues
Network Technicians may be installing networked IT systems, including cabling and hardware, or cloud services to support expansion and better network services
Our Information Communications Technician apprenticeship programme integrates six modules of technical training with work-based projects
This ensures that learning and skills are directly applied to the apprentice’s role, and maximise
Training Outcome:
Possibility of a full time role upon completion
Employer Description:The Inn Collection Group are a hospitality business founded in the North East over 15 years ago and now have a strong presence across Northern England and Wales, with a desire to expand further.The ICG story has been one of success and expansion, with a unique 'pubs with rooms' offer, we strive to give our customers the best of both worlds.Working Hours :Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills....Read more...
Provide day‑to‑day IT support for staff and students, managing support tickets and resolving technical issues
Maintain and develop all school IT systems, equipment, network infrastructure, servers, and software with the Senior IT Technician
Ensure IT resources are safe, secure, documented, and ready for daily use, including managing the asset register, equipment bookings, stock, and consumables
Install and maintain hardware, software, applications, and network components
Support multimedia needs for school events, lessons, and productions (audio, video, lighting)
Ensure safe installation of equipment and follow health & safety procedures
Contribute to ongoing IT projects, website updates, e‑resources, and general support for the wider technical/administration team
Skills & Qualities:
Strong communication, organisation, time‑management, and problem‑solving skills
Ability to work under pressure, prioritise tasks, and adapt to new systems
High accuracy, attention to detail, and confidence working with data
Team player with good customer‑service skills and flexibility to support school needs
Experience:
IT helpdesk support, troubleshooting, installations, and repairs
Supporting networks, servers, wireless systems, and internet access
Creating/managing digital resources and using assistive technologies
Experience in a school environment desirable
Knowledge:
Understanding of network infrastructure, cabling, virtual server environments, and managed wireless networks
Awareness of safeguarding, equal opportunities, and school data security requirements
Ability to evaluate procedures, use initiative, and develop effective IT systems
Training:Information Communications Technician Level 3.
Remote training with a qualified tutor with 121 and group sessions each month.Training Outcome:Possible progression to IT Technician. Employer Description:Welcome to West Specialist Inclusive Learning Centre (SILC). We are a community special school supported by Leeds City Council, providing high-quality education for more than 300 learners aged 2–19 who have an Education, Health and Care Plan (EHCP).Working Hours :Monday to Thursday - 8am - 4pm Friday 8am - 3.30pm (30-minutes lunch break)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working....Read more...
Your responsibilities may include:
Providing technical support for hardware and software issues
Assisting with network setup, maintenance, and troubleshooting
Responding to user queries and resolving IT-related problems
Supporting system updates, security checks, and routine maintenance
Supporting day-to-day operations
Working alongside experienced staff
Participating in ongoing training and development
Training:During your apprenticeship, you will:
Receive regular training from Excellence Solutions Limited
Complete at least 20% off-the-job training
Study the Level 3 IT Solutions Technician Apprenticeship
Gain hands-on experience in a real working environment
Training Outcome:
After successfully completing the Level 3 IT Solutions Technician apprenticeship, the apprentice will typically progress into roles such as IT Support Technician, Service Desk Analyst, or Desktop Support Engineer.
With further experience and development, there are opportunities to advance into more specialised or senior roles, including Systems Administrator, Network Engineer, Cloud Support Engineer, or Cybersecurity Analyst.
The apprentice may also choose to continue their professional development through higher-level apprenticeships (such as Level 4 or Level 5 programmes) or industry-recognised certifications, supporting long-term career progression within the IT sector.
Employer Description:Our partner is a UK-based technology company delivering innovative digital solutions to businesses of all sizes. They specialise in software development, web design, and IT consulting, helping organisations improve efficiency, strengthen their digital presence, and achieve sustainable growth. The apprentice will join a supportive and collaborative environment focused on quality, innovation, and continuous learning.Working Hours :Full-time, 30 hours per week.
Working days: 4 days (shifts to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Logical,Team working,Initiative....Read more...
The principal responsibilities of the IT Apprentice are:
IT Support & Troubleshooting
•Provide first-line technical support to staff and students•Diagnose and resolve hardware, software, and network issues•Log, update, and monitor support tickets using the IT service helpdesk system•Set up new user accounts and manage access permissions under supervision
Device & Equipment Management
•Assist with the installation, configuration, and maintenance of desktops, laptops, mobile devices, and peripherals•Help manage asset inventories of IT equipment•Perform routine maintenance, including software updates and hardware checks
Network & Systems Support
•Support the team with basic network monitoring and troubleshooting•Assist in maintaining servers, backup systems, and cloud-based services (e.g., Microsoft 365)•Follow IT security procedures and help identify potential risks
Technical Projects
•Work on IT improvement projects such as device rollouts, software deployments, and system upgrades•Participate in the setup of classrooms, meeting rooms, main hall or office spaces with AV and IT equipment•Routine maintenance of IT equipment, AV equipment (projector filters and lamps)
Marketing & Communications Support
•Assist with basic digital marketing tasks to support the school’s online presence•Update and maintain the school website using WordPress, ensuring content is accurate, engaging, and aligned with school values•Help manage school social media channels by preparing posts, images, or announcements under guidance•Support the creation and maintenance of consistent school branding across digital and printed materials•Work with staff to promote events, achievements, and key information to the wider school community
Infrastructure & Systems Maintenance
•Assist with the installation, configuration, and routine maintenance of the school’s CCTV systems, ensuring cameras, recording equipment, and monitoring software operate effectively and securely•Support the upkeep of the school’s wireless network, including basic troubleshooting of access points and connectivity issues•Help maintain the core network infrastructure by learning foundational switching and routing tasks, such as checking port configurations, supporting VLAN setups, and assisting with network hardware replacements under supervision
Learning & Development
•Complete all apprenticeship training modules and assessments. Working towards Information Communications Technician (Support Technician) Apprenticeship L3•Attend workshops, training sessions, and mentoring meetings as required•Stay up to date with emerging technologies and best practices
Other Responsibilities
•If required, assist with “out of hours” school events including events in the hall which require sound and lighting (at times when reasonably requested)•Adhere to school policies and legal obligations (for example, GDPR, child protection and safeguarding legislation)•Keep up to date with health and safety procedures, school policies and the staff handbook•Attend meetings and training sessions as and when required•Monitor alerts and forward any safeguarding issues to the designated safeguarding leadsTraining Outcome:
Ongoing training and development
Employer Description:Oaklands School is a community comprehensive secondary school and Sixth form located in Bethnal Green, London Borough of Tower Hamlets, England.Working Hours :Monday to Friday (08:30- 16:30)Skills: Communication skills,IT skills,Attention to detail,Organisation skills....Read more...
You’ll begin your journey at college, building the engineering principles and technical understanding that will set you up for success. You’ll focus on the fundamentals behind electrical systems, control systems and instrumentation, looking at the technology that monitors, protects and controls how gas moves across our network. After completing this initial learning phase, you’ll return to the site to put your knowledge into practice, developing real hands‑on experience with our expert technicians
By the end of the programme, you’ll know how to fix, test and look after the control and monitoring systems that keep our gas sites running safely. You’ll learn how to use different types of instrumentation, like pressure, flow and temperature sensors and understand how they help us check what’s happening across the network to make sure everything is working as it should
Training:Engineering Maintenance Technician - Dual Discipline - Level 3.
During the first ten months of your apprenticeship, you’ll spend Monday to Friday based full‑time at HETA College in either Grimsby or Hull, living and learning alongside apprentices from across the country. Training Outcome:By the end of the programme, you’ll know how to fix, test and look after the control and monitoring systems that keep our gas sites running safely. You’ll learn how to use different types of instrumentation, like pressure, flow and temperature sensors and understand how they help us check what’s happening across the network to make sure everything is working as it should.Employer Description:National Gas Transmission is the backbone of Britain’s energy system today and will play a leading role in the transition to a clean energy future that works for every home and business. We own and operate the national gas network, delivering energy to where it is needed in every part of the country.Working Hours :Monday to Friday 9am to 5pm.Skills: Problem solving skills,Team working,Willing to learn,Proactive,Curious....Read more...
Service technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Developing an understanding of workshop equipment
Advising the service receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:
The programme lasts for at least 36-months (3-years) and you'll achieve a nationally recognised qualification
All our apprentices are employed through the dealer network and attend weeklong block training at the Calex UK Training Academy in Slough.
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Qualification: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:Porsche Service Centre Brooklands is unique among Porsche Centres in the UK. As the only dedicated Porsche Service Centre in the UK network, we offer an unrivalled resource for comprehensive Porsche Owner Services and Porsche Approved Pre-Owned vehicles.
What makes Porsche Service Centre Brooklands exceptionally skilled is over 30 years experience buying, selling, repairing and restoring Porsche cars. What makes us special is that our people live and breathe Porsche.
Located in Byfleet, Surrey, Porsche Service Centre Brooklands offers the very best Porsche experience and expertise. Working Hours :Monday - Friday, 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
As a First Line IT Engineer you will:
Provide fist line IT support
Monitor Network & Server infrastructure
Taking phone calls on the service desk, handling service portal tickets and emails
Providing remote and on – site IT support where required
Responding to system failures in a timely manner
Creating and maintaining procedures for new and existing processes
Troubleshooting customer technical faults and driving fault resolution
Being able to look for solutions when hitting obstacles before escalating
Maintaining good customer relations by providing excellent customer service
Training:Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician qualification.
Communications Technician, with training in how to:
Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage
Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components
Prioritise systems support tasks and monitor and maintaining system performance
Maintain regulatory, legal and professional standards
Support the information systems needs for your business
Training Outcome:A few examples are:
Level 2 Engineer
Projects Team
Infrastructure Team Site Engineer
Employer Description:Creative Networks UK is a growing managed service provider dedicated to delivering reliable IT solutions and outstanding customer support. We’re looking for an IT Support Apprentice who is passionate about technology, eager to learn, and ready to kickstart a rewarding career in IT.Working Hours :Monday - Friday, 9.00am - 6.00pm, with 1-hour unpaid lunch break.Skills: Communication skills,Attention to detail,Operates well unsupervised,Takes ownership willingly,Remain calm under pressure,Is proactively innovative,Is logical in approach,Customer service skills,Genuine passion for IT,Punctuality,Time management....Read more...
An IT Assistant will be reporting to the IT Manager and will provide technical support and ensure the smooth operation of the firm's IT infrastructure. Their key responsibilities include:
Technical Support: Assisting staff with day-to-day technical issues related to hardware, software, and network connectivity. This includes troubleshooting and resolving problems with computers, printers, and mobile devices
System Maintenance: Regularly updating and maintaining the firm's computer systems, ensuring all software is up to date and security protocols are followed
Data Management: Supporting the management of digital files and databases, ensuring that all client information is securely stored and easily accessible. This may include backing up data and ensuring compliance with data protection regulations
Network Administration: Assisting with the setup and maintenance of the firm’s network, including Wi-Fi, VPNs, and internal communication systems, to ensure reliable connectivity for all employees
Software Support: Helping with the installation, configuration, and support of legal-specific software such as case management systems, billing software, and document management systems
Cybersecurity: Supporting the IT team in implementing cybersecurity measures, such as monitoring for potential threats, managing firewalls, and ensuring all systems are secure from unauthorised access
Training and Documentation: Assisting in the creation of user guides and training materials to help staff efficiently use IT resources. Providing basic IT training to new employees
Training:
Information Communications Technician Level 3
The apprenticeship is delivered as a day release at our campus in Stratford
You will be required to attend every week
Training Outcome:Progression for the post of IT Manager.Employer Description:Law Lane Solicitors is a growing and well-known London law firm with offices in Stratford, Central London and Croydon. Our mission is to use our expertise and knowledge to assist people in resolving the difficulties they are having with legal matters in their lives.Working Hours :Monday to Friday 09:00 to 17:00 (one hour break between 13:00 to 14:00)Skills: IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Initiative....Read more...
Service technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Developing an understanding of workshop equipment
Advising the service receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:
The programme lasts for at least 36-months (3-years) and you'll achieve a nationally recognised qualification
All our apprentices are employed through the dealer network and attend weeklong block training at the Calex UK Training Academy in Slough.
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Qualification: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:Our centre prides itself on operating with a high level of integrity to deliver an exceptional customer experience. We believe this ethos sets us apart from our competition and promotes an inspiring and challenging workplace. Therefore, we look for candidates with the same sense of passion and enthusiam needed to drive our business forward. Working Hours :Monday - Friday, 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
Support & Troubleshooting: Provide first-line technical support via phone, email, or portal. Troubleshoot hardware, software, and basic network issues.
Incident Management: Log all queries, requests, and incidents in the helpdesk system, ensuring timely updates and follow-ups.
User Administration: Manage user accounts, permissions, and access controls (e.g., Active Directory).
Equipment Maintenance: Assist in setting up, repairing, and deploying computers, mobile devices, and peripherals.
Documentation & Escalation: Escalate unresolved issues to senior technicians and help maintain asset databases or technical documentation.
Learning & Development: Actively participate in apprenticeship training, attend required college sessions, and complete assignments.
Training:Weekly Online delivery by Microsoft Teams through Sheffield CollegeTraining Outcome:The successful candidate will develop a skillset in desktop support, networking and enterprise mobility management, and cyber security. These skills will be foundational in an IT career. Typically, an IT service apprentice will progress to be an IT support technician (2nd Line) and can then specialise as a Network engineer or a Systems AdministratorEmployer Description:Our purpose is to give patients and their families the high-quality care they need, treating each person as a unique individual. We promise to listen to their wishes and choices, tailoring our care and support so they can make the most of every day. We work with others to champion improvements in end-of-life care, in Sheffield and beyondWorking Hours :9am – 5pm; Mon- Fri.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
This role is ideal for individuals passionate about mechanics, problem-solving, and providing exceptional customer service.
Responsibilities:
Assist senior technicians in diagnosing, troubleshooting, and repairing various mechanical and electrical systems
Learn to perform routine maintenance tasks, including inspections, lubrication, and adjustments
Participate in equipment installations and upgrades under supervision
Develop proficiency in using diagnostic tools and equipment to identify issues accurately
Collaborate with team members to ensure timely completion of service requests and projects
Follow safety protocols and guidelines to maintain a safe working environment
Document service activities, including work performed, parts used, and customer interactions
Attend training sessions and workshops to enhance technical skills and product knowledge
Communicate effectively with customers to address inquiries, explain service procedures, and provide recommendations
Assist with inventory management, including tracking parts and supplies used during service operations
Training:Motor Vehicle Service and Maintenance Technician (light vehicle)Level 3 Apprenticeship Standard:
The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualifications
All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Coventry
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:Baylis Motor Group was established in 1994, when Michael Baylis purchased the Gloucester branch of Vauxhall retailer Skipper. Since then, Baylis has grown to become one of the largest and most trusted motor groups across Gloucestershire, Herefordshire, Worcestershire and South Wales. In January 2022, we expanded into South Wales by acquiring the Vauxhall franchise in Merthyr Tydfil from Southern (Merthyr) Ltd, increasing our network.
Our Comittment - We’ve continuously invested in our sites with complete refurbishments and new, purpose-built facilities.From modern showrooms and comfortable customer areas to advanced workshops and body repair centers, every Baylis location is designed to deliver the best experience for our customers and staff alike.Working Hours :Monday - Friday, 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
This role is ideal for individuals passionate about mechanics, problem-solving, and providing exceptional customer service.
Responsibilities:
Assist senior technicians in diagnosing, troubleshooting, and repairing various mechanical and electrical systems
Learn to perform routine maintenance tasks, including inspections, lubrication, and adjustments
Participate in equipment installations and upgrades under supervision
Develop proficiency in using diagnostic tools and equipment to identify issues accurately
Collaborate with team members to ensure timely completion of service requests and projects
Follow safety protocols and guidelines to maintain a safe working environment
Document service activities, including work performed, parts used, and customer interactions
Attend training sessions and workshops to enhance technical skills and product knowledge
Communicate effectively with customers to address inquiries, explain service procedures, and provide recommendations
Assist with inventory management, including tracking parts and supplies used during service operations
Training:Motor Vehicle Service and Maintenance Technician (light vehicle)Level 3 Apprenticeship Standard:
The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualifications
All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Coventry
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme.Employer Description:Baylis Motor Group was established in 1994, when Michael Baylis purchased the Gloucester branch of Vauxhall retailer Skipper. Since then, Baylis has grown to become one of the largest and most trusted motor groups across Gloucestershire, Herefordshire, Worcestershire and South Wales. In January 2022, we expanded into South Wales by acquiring the Vauxhall franchise in Merthyr Tydfil from Southern (Merthyr) Ltd, increasing our network.
Our Comittment - We’ve continuously invested in our sites with complete refurbishments and new, purpose-built facilities.From modern showrooms and comfortable customer areas to advanced workshops and body repair centers, every Baylis location is designed to deliver the best experience for our customers and staff alike.Working Hours :Monday - Friday, 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
Service technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Developing an understanding of workshop equipment
Advising the service receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:
The programme lasts for at least 36-months (3-years), and you'll achieve a nationally recognised qualification
All our apprentices are employed through the dealer network and attend weeklong block training at the Calex UK Training Academy in Slough.
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches, as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Qualification: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:We are extremely proud to represent the Porsche brand in Cheshire and strive to offer our customers an unrivalled level of customer care from our state-of-the-art facility located at Cheshire Oaks, just outside of Chester. With easy links to Liverpool and Manchester, we have two state-of-the-art showrooms side by side, one specifically housing our new Porsche cars, and the other dedicated to Porsche Approved Pre-Owned cars. We also have two workshops to fulfil all your service and MOT requirements, and brand-new dialogue service bays, boasting exceptionally advanced technology. Visitors to our showroom are guaranteed a warm welcome and are sure to be thrilled by the level of choice available not just by the selection. We look forward to seeing you in the showroom soon, and if you need anything please do not hesitate to contact our team, who will always strive to meet your every need.Working Hours :Monday - Friday, 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
Service technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Developing an understanding of workshop equipment
Advising the service receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:
The programme lasts for at least 36-months (3-years), and you'll achieve a nationally recognised qualification
All our apprentices are employed through the dealer network and attend weeklong block training at the Calex UK Training Academy in Slough.
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches, as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Qualification: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:Welcome to the all-new destination for automotive excellence, Porsche Centre High Wycombe. Situated in a vibrant locale, our dealership embodies the pinnacle of Porsche's legacy, inviting enthusiasts and aficionados to experience unparalleled luxury and performance.
Step into our showroom, a haven that showcases the epitome of automotive craftsmanship. Discover an impressive array of Porsche models, from the iconic 911 series to the versatile Macan and Cayenne SUVs, each a testament to Porsche's commitment to innovation and precision engineering.
Our dedicated team is committed to guiding you through your Porsche journey with expertise and personalised attention. Explore exclusive events and driving experiences, immersing yourself in the world of Porsche, and indulge in the opportunity to personalise your vehicle through the Exclusive Manufaktur program.
At Porsche Centre High Wycombe, excellence in service is our priority. Our cutting-edge service centre, staffed by certified technicians, ensures meticulous care and maintenance for your Porsche, ensuring it remains at peak performance.Working Hours :Monday - Friday, 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
Provide first-line support for IT queries
Assist with installing and configuring hardware and software
Help maintain network systems and troubleshoot connectivity issues
Monitor system performance and update IT records
Support cybersecurity practices and data protection compliance
Assist with system upgrades and new technology implementation
Maintain accurate documentation and asset registers
Provide administrative support for IT projects
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
The successful candidate may be chosen to have a full-time role after completing their apprenticeship
Employer Description:Looking to add to or upskill your digital team, or accelerate your own digital career? At NowSkills, we connect and develop digital talent with leading employers through official, accredited, UK government backed digital apprenticeships.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
Provide first-line technical support, giving clear advice and troubleshooting to students and staff.
Maintain access to internet, email and learning platforms to ensure uninterrupted online services.
Support and maintain network hardware and software; deliver hands-on classroom support for devices and peripherals.
Deliver technical support for school events, including AV setup and on-the-day troubleshooting.
Assist with providing training to staff and students, preparing materials and supporting staff and students throughout the school day to support Teaching and Learning.
Lead on small IT projects in consultation with the senior on-site team member and AET IT.
Training:The classroom training for the Information Communications Technician comprises 4 modules. The apprentice will attend the training in an online classroom with their designated JBC trainer.
The modules taught are:
Network Fundamentals
Mobility and Operating Systems
Cloud Fundamentals
IT Business Principles
Each module is delivered remotely over five consecutive days, with the training weeks scheduled at intervals throughout the apprenticeship.Training Outcome:Ongoing career development and progression opportunities upon completion of the apprenticeship for the right candidate.Employer Description:Welcome to Ambition Education Trust. We began on 1st September 2024, growing from a friendly merger of two previous successful trusts, Alban Academies Trust and ATLAS MAT. Our new vision and values strongly mirror those from the two, previous trusts.
Our trust is composed of 10 schools situated in Hertfordshire, across St Albans, Welwyn Garden City and Hemel Hempstead. There are three primaries, one infants, one junior and five secondary schools with over 800 staff delivering high-quality education to over 7500 young people from the ages 3 to 18. This is a huge privilege and one we take seriously, to achieve our central aim of Educational Excellence for All.Working Hours :Monday – Thursday, 7.30am – 3.30pm and Friday, 7.30am-3.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
This role is ideal for individuals passionate about mechanics, problem-solving, and providing exceptional customer service.
Responsibilities:
Assist senior technicians in diagnosing, troubleshooting, and repairing various mechanical and electrical systems
Learn to perform routine maintenance tasks, including inspections, lubrication, and adjustments
Participate in equipment installations and upgrades under supervision
Develop proficiency in using diagnostic tools and equipment to identify issues accurately
Collaborate with team members to ensure timely completion of service requests and projects
Follow safety protocols and guidelines to maintain a safe working environment
Document service activities, including work performed, parts used, and customer interactions
Attend training sessions and workshops to enhance technical skills and product knowledge
Communicate effectively with customers to address inquiries, explain service procedures, and provide recommendations
Assist with inventory management, including tracking parts and supplies used during service operations
Training:Motor Vehicle Service and Maintenance Technician (light vehicle)Level 3 Apprenticeship Standard:
The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualifications
All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Coventry
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme.Employer Description:Founded in 1973 and with 14 sites throughout the South Coast and South West of England, Adams Morey is part of the Greenhous Group, the largest privately-owned dealership group in the UK. With over 350 employees based across; Basingstoke, Bournemouth, Camborne, Eastleigh, Isle of Wight, Newton Abbot, Nursling, Portsmouth, Redbridge, Salisbury, Saltash and Taunton. We specialise in: new and used DAF Trucks including the new DAF Electric range, new and used Fiat vans, commercial vehicle maintenance and repairs and all-makes commercial vehicles parts through TRP and Adams Morey All-Makes Parts.
Throughout every site and every business area, our organisation is underpinned by our values:Working Hours :Monday - Friday, 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department.
As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper to bumper overview, service, and inspection
Maintenance of electronic systems including on- board entertainment systems
Undertaking repair and maintenance of vehicle parts including
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the three year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand specific certifications
Training Outcome:
Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes
Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our team.Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Our Vehicle Damage Paint Technicians work within the Volkswagen Group Approved Repairer network to help return our customers vehicles back to factory standards following accidents including bumps and scrapes. This means that our customer’s vehicles will become as good as new.
Paint Technicians are responsible for preparing vehicles to be painted after damage has occurred or once panels have been replaced. This will include repairing minor scratches to match the rest of the vehicle.
Some of the day-to-day duties include:
Ensuring all parts have been stripped from the vehicle in order for it to be painted
Sanding down relevant area and adjoining area for blending
Masking out areas to be treated
Etching and priming areas to be treated
Selecting matching and mixing colours using the approved Volkswagen Group colour palette
Spray painting panels or vehicle parts using a variety of techniques to ensure a factory standard finish
Our ideal candidate will be creative and with an artistic nature. You should be able to demonstrate attention to detail and be committed to delivering a precise finish to your work.
We are looking for people who are passionate about our industry and our brand.
Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Inspiro Learning Centre, in Doncaster, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Inspiro Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the three-year programme, you will receive the following:
Level 3 Vehicle Damage Paint Technician Apprenticeship
Brand specific certifications
Training Outcome:
Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes
Employer Description:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles.
Our network of Volkswagen Group approved Paint and Body centres deliver a first class service to customers using teams of highly trained experts and the same paint, parts and materials that are used at our factories.
Our apprenticeship programme gives you the opportunity to become part of this network, working within an approved body shop and receiving world class training from our industry experts.Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Logical,Team working,Creative,Initiative....Read more...
Responding to IT Helpdesk queries and managing the ticket queue
Troubleshooting hardware and software issues
Building and provisioning new devices
Performing daily system checks and managing backups
Supporting network maintenance and upgrades
Delivering IT inductions for new starters
Assisting the IT Manager with project work
Training:Digital Support Technician Level 3.
Whilst the majority of training will take place at the employers' premises, there will be occasional attendance required at Cirencester College.Training Outcome:We are on a journey of ambitious growth; we are looking for like-minded people to join us on this journey. The sky is the limit at Kubus, and we will always do our best to secure roles for people who enhance our culture.Employer Description:At Kubus, we enhance our customers’ experiences by simplifying and managing complex IT solutions, delivered through expertise, world class partnerships, with a global reach.Working Hours :Full-time contract - 37hrs a week.
08:30/09:00 - 17:00/17:30, Monday - Thursday.
08:30/09:00 - 16:30/17:00, Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
As a Digital Support Technician Apprentice, you will:
Help staff, learners, and employers with technical queries (logging in, online platforms, emails, system issues)
Support onboarding of new learners and employers onto apprenticeship systems
Set up user accounts and maintain digital records across management systems (ILR/CRM/LMS/VLE)
Assist with troubleshooting hardware and software issuesSupport online learning platforms (Teams, Zoom, e-portfolio systems, etc.)
Help keep digital systems updated and working smoothly
Provide friendly customer service by phone, email, and online chat
Assist with maintaining equipment, devices, and simple network tasks
Produce basic user guides or instructions to help people use systems more easily
Escalate technical problems to senior team members when needed
Training:Your training will be delivered through a mix of workplace learning and structured teaching sessions by the training provider. You will learn on the job every day while being supported by experienced colleagues, and you will also have regular training sessions provided by your apprenticeship training partner.
Training will be delivered through a combination of:
On-the-job learning at our main office: London E1 5HZ
Hybrid teaching sessions once per week with your training provider
Monthly progress reviews with your coach and line manager
Self-directed study time built into your weekly schedule
Practical assessments and projects based on real work tasks
Training Outcome:Once the apprentice successfully completes the Level 3 Digital Support Technician apprenticeship, they can progress into a variety of digital and support-focused roles such as:
Digital Support Technician / IT Support Technician:
Providing day-to-day support for learners, employers, and staff
Learner Onboarding Coordinator:
Supporting digital platforms, enrolment systems, and user access
MIS / Data Administrator:
Managing learner records, ILR data, and compliance systems
E-Learning Support Specialist:
Supporting virtual learning platforms, resources, and online classrooms
Helpdesk or Service Desk Analyst:
Responding to tickets and troubleshooting issues for staff and learners
Employer Description:London Vesta College (LVC) is a specialist IT and digital training provider based in East London. As a government-approved apprenticeship provider, LVC delivers high-quality digital apprenticeships, and sector-focused skills bootcamps supported by qualified IT tutors. The college has a strong reputation, with Ofsted rating its apprenticeship provision as Good and the organisation reporting excellent employer satisfaction and a 100% apprentice pass rate. Employers choose LVC for its efficient recruitment and training support, while learners benefit from small class sizes, personalised coaching, and strong progression opportunities into digital careers—backed by more than a decade of experience in the digital education sector.Working Hours :Monday - Friday, between 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Customer Support: Respond to customer inquiries via phone, email, providing first-line technical support and guidance
Issue Resolution: Assist in diagnosing and resolving hardware, software, and network issues in a timely and efficient manner
Ticket Management: Create, manage, and close support tickets using our IT ticketing system, ensuring accurate documentation of issues and resolutions
Hardware and Software Setup: Assist in the installation, configuration, and maintenance of computer systems, peripherals, and software applications
User Training: Provide basic training and support to users on IT systems and software applications
System Monitoring: Help monitor IT systems and infrastructure, reporting any issues or anomalies to the senior support team
Documentation: Maintain and update IT support documentation, including user guides, FAQs, and knowledge base articles
Continuous Learning: Stay current with emerging IT trends and technologies, actively participating in training and development opportunities provided by the company
Training:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communication Technician standard.
The training covers the following core occupational duties:
https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-2Training Outcome:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined classroom-based training, workplace assessment/training and online learning, at the end of which you will have the ability to work as a qualified ICT Support Technician.Employer Description:We offer a friendly, inclusive culture that supports, develops and attracts the best people!
Launch Your Career with an IT Service Desk Apprenticeship!
About us:
Established in 2000, Communications Solutions UK (CSUK) is a family business based in Reading, serving clients across the UK and beyond. We are a dedicated team committed to delivering exceptional IT support and services to small and medium-sized businesses.
What sets us apart? Our core values: Integrity, Care, and Trust. If you resonate with these values and are ready to live and breathe them, we want to hear from you.
The company is committed to promoting diversity and inclusion.
Are you eager to start a career in IT? Do you love problem-solving and speaking with people? If so, join us for an exciting apprenticeship in IT!Working Hours :Monday to Friday, between 9.00am and 5:30pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Previous study in IT....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper to bumper overview, service, and inspection
Maintenance of electronic systems including on- board entertainment systems
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme.
We are looking for people who are passionate about our industry and our brand.
Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the three year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand specific certifications
Training Outcome:
Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles
This network of retailers spans the UK, providing a wide range of career opportunities
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward
Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes
Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers. Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper to bumper overview, service, and inspection
Maintenance of electronic systems including on- board entertainment systems
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme.
We are looking for people who are passionate about our industry and our brand.
Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the three year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand specific certifications
Training Outcome:
Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles
This network of retailers spans the UK, providing a wide range of career opportunities
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward
Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes
Employer Description:Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers.Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative,Patience....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper to bumper overview, service, and inspection
Maintenance of electronic systems including on- board entertainment systems
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the three year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday- Friday. 0830- 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
