Riverdale Healthcare are looking for a motivated and enthusiastic ICT Apprentice to join their technology team. Working closely with the Technology Manager, you will gain valuable experience supporting both internal systems and stakeholders across the business.
This is an exciting opportunity to develop your technical knowledge while contributing to large-scale business projects and helping improve the efficiency of systems used across the organisation. You will work with a variety of platforms including Microsoft 365, NHS systems, and practice management software, whilst liaising with external IT support providers to resolve technical and network issues.
Day-Day Responsibiltiies:
Support the administration of business systems and user accounts
Create, modify and remove user accounts across company platforms
Assist with password resets and multi-factor authentication (MFA) support
Manage user permissions and access requests
Support updates and alterations to internal systems
Act as a point of contact for NHS mailbox and website queries
Maintain and update NHS website profiles and company intranet content
Liaise with external IT support providers to resolve IT and network issues
Coordinate engineer site visits where required
Identify system inefficiencies and suggest improvements
Support company-wide technology projects and system implementations
Recommend hardware replacements and technology upgrades
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them.
Upon completion of this 15 month apprenticeship, you will have obtained your Information Communications Technician Level 3 Apprenticeship.Training Outcome:There is a possibility of being offered a full time role after successful completion of the apprenticeship.Employer Description:Riverdale Healthcare is an ambitious dental group with dental practices located across England, delivering a range of NHS, private, and specialist dental treatment.
We invest in our dental practices, ensuring that we continuously provide the best patient experience, with care delivered by our friendly, high-trained teams.
Continued investment in our teams and infrastructure and creating a thriving working environment is what excites us. Riverdale Healthcare will continuously refine what makes a pleasurable visit, the experience. We aspire to build long lasting relationships with each and every one of our patients by building trust and performing dentistry the right way.Working Hours :Monday - Friday, 8:00am - 5:00pm.Skills: Initative,IT Skills,Logical,Organisational Skills,....Read more...
Provide first-line technical support to internal users via phone, email, and in person
Assist in diagnosing and resolving hardware, software, and network issues
Set up, configure, and maintain IT equipment such as laptops, desktops, printers, and mobile devices
Support users with basic IT tasks such as password resets, software installations, and user account management
Document technical issues and resolutions accurately using our ticketing system
Help maintain inventory records for IT equipment and software licenses
Follow company IT policies, data protection, and cybersecurity best practices
Support the IT team with ongoing projects and system upgrades
Adhering to the systems and processes as stipulated by the Company
Responding to customers’ requests and enquiries through Company approved communication and collaboration systems
Working on Service & Project Ticket resolution activities to service level agreements while providing exemplary levels of customer service
Reviewing appropriate operational procedures, documentation, and management guides with a view on business improvement and operational efficiency
Tracking latest IT security innovations and keep abreast of latest cyber security technologies
May participate in the implementation of approved technical solutions
To keep abreast of technical developments of operational & technical importance to the business and customers
Provide technical support and assistance to end-users regarding Microsoft 365 and Azure
Provide technical support and assistance to end-users regarding Windows Server, Windows 10/11 Client and Mac OSes, hardware, and network-related issues
Troubleshoot and resolve technical problems in a timely manner
Install, configure, and maintain computer systems and software
Respond to help desk tickets and provide remote support to users
Training:Information Communications Technician Level 3.
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.Training Outcome:The role offers long term security and the opportunity to progress into a permanent position.Employer Description:Microsoft has recognised us as one of its partner advisors and we often share our views on product development during round-tables with them. With 20+ years under our belt, we usually know what we’re talking about!
Based in South of Manchester, our team works remotely – connected, of course, by the latest tech! As a mix of commercially-minded techies, we help advise on the best approach to suit your individual business needs.Working Hours :Monday to Friday, 9.00am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Patience....Read more...
Undertake appropriate job preparation prior to commencing repair, including safety precautions, panel preparation and body measurements
Identify the material used in the construction to enable the correct joining techniques and manufacturer specifications to be adhered to
Interpret relevant technical data and methods to make sure that any joints are in line with vehicle manufacturer specification and the vehicle/body panels are aligned correctly
Ability to identify and understand the correct joining technology
Remove, repair, and replace vehicle body panels and components of the vehicle safely and efficiently
Operate the correct repair tools, equipment and devices used in the process, panel pulling systems, jig and alignment tools, spot welders, brazing tools
Identify and communicate supplementary damage such as panels that were deemed to be reparable but once worked on were found to be beyond repair along with damage that could not be established on original inspection
Ability to detect and rectify faults within a vehicles structure that’s integral to its safety
Maintaining high standards of housekeeping
Training:Level 3 Vehicle Damage Panel Technician Apprenticeship Standard:
Our training partner will deliver a high-quality Level 3 Vehicle Damage Panel Technician programme here in our state-of-the-art Bodyshop
No college attendance required
You will work alongside a highly skilled mentor who will support you in becoming a skilled and qualified vehicle panel technician
Level 2 maths and English Functional Skills (if not already achieved)
Training Outcome:
Following completion of your apprenticeship you can expect permanent employment as well as opportunities to progress into roles such as workshop controller, vehicle damage assessor or bodyshop manager
The opportunities are endless, having a highly regarded set of skills, apprentices can go on to develop their careers within the automotive sector following their own interests and ambitions
Employer Description:Fix Auto Skegness falls within the realms of being one of the longest members of the Fix Auto UK network having joined in October 2009.
Owned and managed by brothers Joe and Peter Chapman, the repair centre is a 12,000 sq ft state-of-the-art facility encompassing several buildings.
Like all Fix Auto UK vehicle repairers, the business holds the prestigious BS10125 accreditation which provides the ultimate confidence that all repairs are carried out to the highest British Standards and as such ensures all car accident repairs, dent removals, dent repairs, bumper repairs, wheel alignment and wheel tracking are repaired or rectified to the highest standards.
Further to this, Fix Auto Skegness holds official manufacturer repair approvals for the following car brands; Alfa Romeo, DS, Lancia, Jeep, Abarth, Citroën, Fiat, Peugeot and Vauxhall models.
The team at the car body shop specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches and door dinks caused in supermarket car parks! Working Hours :Typically 40 hours per week between -
Monday- Friday 8.00am- 5.30pmSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Physical fitness....Read more...
You will be responsible for:
First line support
Imaging and maintenance of PCs
Setup, update and fault diagnosis of customer IT systems
General network support and troubleshooting
Call handling: Answering customer queries directly on the phone where required and maintaining accurate records
Maintaining client databases with up-to-date solutions and keeping a clear record of all activities involved in the call tracking software. This is an auditable activity and must contain up-to-date records.
Installation of computers and peripheral devices (e.g. printers, scanners, mobile/smart phones)
Explaining technical issues in a clear way to non-technical clients
Answering the phone in a professional manner and, if relevant, passing on any information promptly.
Training:IT Level 3.Training Outcome:Information Communications Technician Level 3.Employer Description:At Jansa IT we are committed to delivering excellence when dealing with all your IT needs. Business’s face various challenges in running a successful business. The certainty of success comes from working with an IT company whose experience and expertise will move your business forward. The future of your business depends on how effectively you harness the power of technology. Jansa IT have been assisting customers develop their business for over 15 years, through IT and technology exploitation. We achieve this by identifying solutions, designing, implementing and managing your IT needsWorking Hours :Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical....Read more...
Resolving technical issues
Provision of new services
Configuration of new hardware
Managing cloud platforms
Engaging with our customers via the phone and email
Training:Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:
Efficiently operate and control your ICT infrastructure - physical or virtual hardware, software, network services and data storage
Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components
Prioritise systems support tasks and monitor and maintaining system performance
Maintain regulatory, legal and professional standards
Support the information systems needs for your business
Training Outcome:The role offers long term security and the opportunity to progress into a permanent position.Employer Description:Riviera Networks are a market leading MSP with a well-established reputation across the IT and Telecoms industriesWorking Hours :Monday to Friday - two shifts available 08:30 - 17:30 or 08:00 17:00Skills: Microsoft Office suite,Understand computer hardware,Punctual,Detail orientated,Driven....Read more...
Provide first-line IT support to staff and learners
Assist with troubleshooting hardware, software, and basic network issues
Support the setup, installation, and configuration of IT equipment
Log, track, and update IT support requests using the service desk system
Communicate clearly with customers to provide professional support
Assist with diagnosing faults and carrying out basic fixes
Support testing and rollout of new software, systems, or equipment
Help create and update IT Knowledgebase documentation such as guides and procedures
Follow IT security, data protection, and health and safety policies
Work towards successful completion of the apprenticeship
Training:
Enrolment on a Level 3 ICT Information Communication Technician Apprenticeship
Allocated time during working hours for off-the-job training and study
Ongoing mentoring and progress reviews
Development of technical, professional, and employability skills
Training Outcome:The opportunity to become a full time employee of the college and member of the Kirklees College IT support team.Employer Description:Kirklees College is one of the largest colleges in the country, serving learners, employers, and communities across Kirklees. Staff benefit from modern facilities including a gym, hair and beauty salons, and a fine dining restaurantWorking Hours :Monday - Friday 8.30am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Physical fitness....Read more...
The IT Support Apprentice Technician will work as part of the team providing efficient IT services and excellent standards of support throughout the organisation.
The successful candidate will be expected to be professional, have technical competence and excellent communication skills.
Key Responsibilities:
Provide first line technical support, answering support queries via phone, Teams and email and logging issues in Jira Service Desk
Monitor helpdesk tickets in Jira Service Desk, responding in line with company SLA's
Support users and common equipment both remotely and within an office environment as part of our hybrid working approach (currently 3 days in office, 2 days from home each week, rotating)
Maintain a high degree of customer service for all support queries and adhere to all service management principles
Take ownership of user problems and be pro-active when dealing with user issues
Respond to enquiries from users and help them resolve any hardware or software problems
Maintain a log of any software or hardware problems detected
Support users in the use of computer equipment by providing necessary training and advice
Escalate more complex calls to the relevant member of IT
Carry out in-house system testing
The apprentice will provide a first point of contact, processing requests for support and help with the co-ordination of the response through to resolution, providing an escalation path if necessary.Training:
The apprentice will attend online learning sessions which will be on Teams on a weekly basis
Training Outcome:
A Level 3 Information Communications Technician (ICT) apprenticeship equips you for entry-level tech roles. Depending on the specific pathway you choose - Support, Network, or Digital Communications - you can seamlessly transition into a variety of hands-on, frontline IT careers
Employer Description:Ultimate Finance is an independent, UK-based asset-based lender established in 2001, providing flexible funding solutions (invoice, asset, bridging, and trade finance) to SMEs. Backed by the Tavistock Group, they have over 20 years of experience and have provided over £17bn in funding. They are known for high customer satisfaction, with a 4.9/5 Trustpilot rating.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience,Physical fitness....Read more...
The apprentice will learn with the help of a skilled machinist on the shop floor to use Manual machines, CNC Machines and inspect their parts with the aid of engineered drawings.
This will include various types of CNC machines, e.g. Mazak Lathes, Haas 5 Axis, Hass Routers, Datrons and various others.
Also, during their apprenticeships, they will touch on Cad Cam and also the Inspection Department.Training:Machining technician Level 3 (A level).
Apprentices will study one of the following:
EAL L3 Extended diploma in Machining (Development Knowledge)
EAL L3 Extended diploma in Machining (Development Knowledge)
Level 3 Diploma in Advanced Manufacturing Engineering (Machining) (Development Technical Knowledge)
Also - Functional skills if requiredTraining Outcome:To be offered a skilled machinist role within the business. Employer Description:The Rochling Industrial division offers a large selection of thermoplastics and composites for technical applications. We supply our products in the form of semi-finished products such as sheets, round rods, tubes, profiles and finished castings right through to precision-machined parts.
Rochling Industrial (UK) Ltd in Gloucester – UK specialist in machining of high-precision routed parts up to 3 metres in diameter made of composites and thermoplastics, with a high quality surface finish. Our cutting experts work on state-of the art CNC machining centres, producing components with complex geometries, and close tolerances, to customer specifications.
“Our facility is dedicated to machining high performance plastics and composites. We have 30 year’s experience and the latest in modern CNC equipment and techniques, ensuring high quality parts with complete traceability’’.
Mike Knowles, Managing Director, Rochling Industrial (UK) Ltd
Rochling Gloucester uses its expertise to contribute to the Industrial Division’s expertise in the machining composites and thermoplastics. The division combines a unique international network of flexible enterprises specialising in the manufacture of high quality finished parts for virtually every industry.Working Hours :Days 8am-4.45pm (Monday - Thursday) and 8am-2.30pm (Fridays)Skills: Enthusiastic,Self Motivated,Friendly,Helpful....Read more...
Support end users via telephone, helpdesk ticket system and e-mails
Office 365/Exchange console administration
Problem solving and workflow management
Set up and configuration of Smartphone devices. Ensuring users can get emails on the device, can use the Office apps and can use the mobile as a Wi-Fi hotspot
Cabling and connectivity installations
Active Directory administration: create new user accounts, amend permissions, and reset network and applications passwords
Perform various stock check requests as advised by senior’s requests
Meet and greet our user base. Perform scheduled appointments and tasks
To meet all learning commitments of the apprenticeship as directed by your line manager, the apprenticeships manager or the learning/training provider. Assigned qualifications and an end point assessment must be completed. This can include presentations, portfolios, units of assessment and exams
The Apprentice will carry out their duties and any ad hoc requests that come from the Senior or Officers, with accuracy and professionalism
Carry out hardware inspections and repairs as and when required
Training:Information Communications Technician Level 3.
An apprenticeship includes regular training with a college or other training organisation.
At least 20% of your working hours will be spent training or studying.Training Outcome:Upon successful completion of the apprenticeship, there the possibility of a full-time role available for a hard-working apprentice, and potential to specialise in areas such as cyber security, networking or provisioning.Employer Description:Advanced IT provides ICT solutions for schools, or the concept of advanced information technology, which includes skills like cloud administration, cybersecurity, and software development.Working Hours :Monday - Friday, 8am till 4pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
Take, log and progress tickets on the helpdesk system
Routine, planned and reactive maintenance IT equipment and peripherals across the client base, including cleaning
Hardware and software repairs in a workshop facility
Carry out network documentation and reporting
Diagnose and resolving faults on IT equipment
Refer serious technical and support problems to senior staff and the appropriate technical/support facility, to ensure the quick resolution of faults
Install software and hardware including the updating of drivers and antivirus software
To record and update requests for support and maintenance with feedback to requestors regarding progress
Provide support for Server based operating systems, desktop and office 365
Attend relevant courses in respect of professional development of ICT knowledge
Undertake small local projects and participate in larger projects under direction
Always maintain confidentiality in respect of customer-related matters and to prevent disclosure of confidential and sensitive information
To be familiar with the requirements of Data Protection legislation and to ensure compliance with it
To undertake any other duties of a similar level and responsibility as may be required
Training:
ICT (Information Communications Technician) Level 3 apprenticeship Standard
You will also receive full training and support from the Just IT apprenticeship team to increase your skills
Your training will include gaining a Level 3 IT qualification
Training Outcome:
Career progression opportunities
Potential full-time position after successful completion of Apprenticeship
Employer Description:Driving Success Through Technology Customer focused IT Support, Cyber Security and Communications solutions, from one of the UK’s leading Managed Service Providers.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Patience....Read more...
The apprentice will undertake a 3-year MOET (Maintenance and Operations Engineering Technician) apprenticeship programme via Cambridge Regional College.
Year 1–2: Based primarily with the SLXR team, gaining hands-on experience in manufacturing and servicing X-Ray systems.Final Year: Transition to the MTUK site to develop core skills related to Service delivery across all Mettler Toledo Product Inspection equipment.
You'll have the opportunity to rotate throughout the factory, gaining hands-on experience in manufacturing and servicing X-ray systems, whilst attending Cambridge Regional College to complete classroom-based learning.
In your final year, you will complete an end-point assessment (EPA) which takes place after you have completed all your training and gained the necessary skills and knowledge required for the job. The EPA typically includes a project, multiple choice test and professional discussion.
Successful completion of the EPA will lead to a nationally recognised Level 3 qualification in Maintenance & Operations Engineering.The role offers a structured development path into manufacturing of X-ray systems that could lead to becoming a field-based service engineer role within the Product Inspection division.
This will include:
Demonstrate company values and behaviours on site
Develop technical and service skills across the X-Ray system
Participate in continuous improvement and standard work across the business
Support colleagues in knowledge sharing and cross-functional projects
Operate to the highest health & safety standards at site
Follow the training plan agreed with SLXR mentors and the college
Attend Cambridge Regional College on agreed schedule
Liaise regularly with both units and keep training documentation up to date
Apply “Right First Time” principles to reduce defects
Use feedback and quality control measures to improve output
Training:
The apprentice will undertake a 3-year MOET (Maintenance and Operations Engineering Technician) apprenticeship programme via Cambridge Regional College
Year 1 - 2: Based primarily with the SLXR team, gaining hands-on experience in manufacturing and servicing X-Ray systems
Final Year: Transition to the MTUK site to develop core skills related to Service delivery across all Mettler Toledo Product Inspection equipment
Training Outcome:
The role offers a structured development path into manufacturing of X-ray systems that could lead to becoming a field-based service engineer role within the Product Inspection division
Employer Description:METTLER TOLEDO are a global manufacturer with over 18,000 employees worldwide. We specialise in manufacturing analytical and precision instruments across the food, beverage and pharmaceutical industries. At our unit in Royston, we design and manufacture X-ray systems used in food and pharmaceutical applications worldwide.
Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countriesWorking Hours :Monday - Friday, 7.00am - 3.00pm, 30 min lunch.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Team working,Initiative,Patience....Read more...
Learn how to install, repair and carry out planned maintenance of customer forklift trucks to Crown specifications. Undertake an appropriate engineering apprenticeship, completing set modules on time and attending college as necessary
Work shadow a colleague, and develop an understanding of workshop procedures through on job training
Attend manufacturers training and other training courses as appropriate
Learn Crown administrative procedures, and how to complete worksheets, timesheets etc.
Assist in keeping customer trucks secure and clean whilst in the workshop
Ensure security and correct use and issue of all tools and spares issued
Understand and adhere to all Crown Company, legislative and Health and Safety procedures
Under close supervision, ensures all work undertaken meets industry and Crown work standards
To build and maintain good relationships with customers, colleagues and managers
Undertakes other duties which Crown may from time to time reasonably request
Training:
You will complete a 2 week block once every 6-8 weeks at Loughborough College, Stephenson Campus in Leicester
Lift truck and Powered Access Engineering Technician Level 3 Standard
You will also complete training throughout your apprenticeship at our award-winning Demonstrated by Performance training centre in Birmingham
By the end you will achieve a level 3 qualification which aligns with the following professional recognition:
Institute of Mechanical Engineers (IMechE) for Engineering Technician
Institute of the Motor Industry for Associate Member
Training Outcome:We care about your personal growth within Crown, and we strive to provide avenues to reach your career goals. Your career development path provides ongoing mentoring and mechanisms to enhance your skills and knowledge.
Upon sucessful completion of your apprenticeship you will be become a new engineer with the opportunity to become a fully fledged Crown engineer. There are future opportunities to become a technical engineer, service team leader and field service manager.Employer Description:Since its entry into the material handling industry in the 1960s, Crown Equipment Corporation has earned a reputation for exceptional product design, engineering and manufacturing of its award-winning line of electric lift trucks. From our smallest pallet truck to our highest lifting VNA truck, our goal is to always provide the user with the safest, most efficient and ergonomic forklift truck possible. Crown supports customers with a wide selection of electric forklift trucks ranging from pallet trucks to very narrow-aisle VNA trucks.
Our brand promise is:
“Crown designs, manufactures, distributes, services and supports material handling products that provide customers with superior value.”
Quality and performance are the foundation of Crown’s success. Since our inception, our company culture has always been about people performing and working as a team to ensure that quality is built into every forklift truck we make.
Crown’s headquarters, manufacturing facilities and network of branches offer diverse and challenging careers in a broad range of professional and vocational roles.Working Hours :Monday - Friday - 8 hours per day, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Aptitude for practical science....Read more...
Learn how to install, repair and carry out planned maintenance of customer forklift trucks to Crown specifications. Undertake an appropriate engineering apprenticeship, completing set modules on time and attending college as necessary
Work shadow a colleague, and develop an understanding of workshop procedures through on job training
Attend manufacturers training and other training courses as appropriate
Learn Crown administrative procedures, and how to complete worksheets, timesheets etc.
Assist in keeping customer trucks secure and clean whilst in the workshop
Ensure security and correct use and issue of all tools and spares issued
Understand and adhere to all Crown Company, legislative and Health and Safety procedures
Under close supervision, ensures all work undertaken meets industry and Crown work standards
To build and maintain good relationships with customers, colleagues and managers
Undertakes other duties which Crown may from time-to-time reasonably request
Training:You will complete a 2 week block every 6-8 weeks at Loughborough College, Stephenson Campus in Leicester.
Lift truck and Powered Access Engineering Technician Level 3 Standard.
You will also complete training throughout your apprenticeship at our award-winning Demonstrated by Performance training centre in Birmingham.
By the end you will achieve a Level 3 Engineering qualification which aligns with the following professional recognition:
Institute of Mechanical Engineers (IMechE) for Engineering Technician
Institute of the Motor Industry for Associate Member
Training Outcome:We care about your personal growth within Crown, and we strive to provide avenues to reach your career goals. Your career development path provides ongoing mentoring and mechanisms to enhance your skills and knowledge.
Upon successful completion of your apprenticeship, you will be become a new engineer with the opportunity to become a fully-fledged Crown engineer. There are future opportunities to become a technical engineer, service team leader and field service manager. Employer Description:Since its entry into the material handling industry in the 1960s, Crown Equipment Corporation has earned a reputation for exceptional product design, engineering and manufacturing of its award-winning line of electric lift trucks. From our smallest pallet truck to our highest lifting VNA truck, our goal is to always provide the user with the safest, most efficient and ergonomic forklift truck possible. Crown supports customers with a wide selection of electric forklift trucks ranging from pallet trucks to very narrow-aisle VNA trucks.
Our brand promise is:
“Crown designs, manufactures, distributes, services and supports material handling products that provide customers with superior value.”
Quality and performance are the foundation of Crown’s success. Since our inception, our company culture has always been about people performing and working as a team to ensure that quality is built into every forklift truck we make.
Crown’s headquarters, manufacturing facilities and network of branches offer diverse and challenging careers in a broad range of professional and vocational roles.Working Hours :Monday - Friday - 8 hours per day, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Aptitude for practical science....Read more...
Learn how to install, repair and carry out planned maintenance of customer forklift trucks to Crown specifications. Undertake an appropriate engineering apprenticeship, completing set modules on time and attending college as necessary.
Work shadow a colleague, and develop an understanding of workshop procedures through on-the-job training.
Attend manufacturers' training and other training courses as appropriate.
Learn Crown administrative procedures, and how to complete worksheets, timesheets, etc.
Assist in keeping customer trucks secure and clean whilst in the workshop.
Ensure security and correct use and issue of all tools and spares issued.
Understand and adhere to all Crown Company, legislative and health and safety procedures.
Under close supervision, ensures all work undertaken meets industry and Crown work standards.
To build and maintain good relationships with customers, colleagues and managers.
Undertakes other duties which Crown may from time to time reasonably request.
Training:You will complete a 2 week block once every 6-8 weeks at Loughborough College, Stephenson Campus in Leicester.
Lift truck and Powered Access Engineering Technician Level 3 Standard.
You will also complete training throughout your apprenticeship at our award-winning Demonstrated by Performance training centre in Birmingham.
By the end you will achieve a Level 3 Engineering qualification which aligns with the following professional recognition:
Institute of Mechanical Engineers (IMechE) for Engineering Technician
Institute of the Motor Industry for Associate Member
Training Outcome:We care about your personal growth within Crown, and we strive to provide avenues to reach your career goals. Your career development path provides ongoing mentoring and mechanisms to enhance your skills and knowledge.
Upon sucessful completion of your apprenticeship you will be become a new engineer with the opportunity to become a fully fledged Crown engineer. There are future opportunities to become a technical engineer, service team leader and field service manager.Employer Description:Since its entry into the material handling industry in the 1960s, Crown Equipment Corporation has earned a reputation for exceptional product design, engineering and manufacturing of its award-winning line of electric lift trucks. From our smallest pallet truck to our highest lifting VNA truck, our goal is to always provide the user with the safest, most efficient and ergonomic forklift truck possible. Crown supports customers with a wide selection of electric forklift trucks ranging from pallet trucks to very narrow-aisle VNA trucks.
Our brand promise is:
“Crown designs, manufactures, distributes, services and supports material handling products that provide customers with superior value.”
Quality and performance are the foundation of Crown’s success. Since our inception, our company culture has always been about people performing and working as a team to ensure that quality is built into every forklift truck we make.
Crown’s headquarters, manufacturing facilities and network of branches offer diverse and challenging careers in a broad range of professional and vocational roles.Working Hours :Monday to Friday - 8 hours per day, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Aptitude for practical science....Read more...
Learn how to install, repair and carry out planned maintenance of customer forklift trucks to Crown specifications. Undertake an appropriate engineering apprenticeship, completing set modules on time and attending college as necessary
Work shadow a colleague, and develop an understanding of workshop procedures through on job training
Attend manufacturers training and other training courses as appropriate
Learn Crown administrative procedures, and how to complete worksheets, timesheets etc.
Assist in keeping customer trucks secure and clean whilst in the workshop
Ensure security and correct use and issue of all tools and spares issued
Understand and adhere to all Crown Company, legislative and Health and Safety procedures
Under close supervision, ensures all work undertaken meets industry and Crown work standards
To build and maintain good relationships with customers, colleagues and managers
Undertakes other duties which Crown may from time-to-time reasonably request
Training:You will complete a 2 week block every 6-8 weeks at Loughborough College, Stephenson Campus in Leicester.
Lift truck and Powered Access Engineering Technician Level 3 Standard.
You will also complete training throughout your apprenticeship at our award-winning Demonstrated by Performance training centre in Birmingham.
By the end you will achieve a Level 3 Engineering qualification which aligns with the following professional recognition:
Institute of Mechanical Engineers (IMechE) for Engineering Technician
Institute of the Motor Industry for Associate Member
Training Outcome:We care about your personal growth within Crown, and we strive to provide avenues to reach your career goals. Your career development path provides ongoing mentoring and mechanisms to enhance your skills and knowledge.
Upon successful completion of your apprenticeship, you will be become a new engineer with the opportunity to become a fully-fledged Crown engineer. There are future opportunities to become a technical engineer, service team leader and field service manager.Employer Description:Since its entry into the material handling industry in the 1960s, Crown Equipment Corporation has earned a reputation for exceptional product design, engineering and manufacturing of its award-winning line of electric lift trucks. From our smallest pallet truck to our highest lifting VNA truck, our goal is to always provide the user with the safest, most efficient and ergonomic forklift truck possible. Crown supports customers with a wide selection of electric forklift trucks ranging from pallet trucks to very narrow-aisle VNA trucks.
Our brand promise is:
“Crown designs, manufactures, distributes, services and supports material handling products that provide customers with superior value.”
Quality and performance are the foundation of Crown’s success. Since our inception, our company culture has always been about people performing and working as a team to ensure that quality is built into every forklift truck we make.
Crown’s headquarters, manufacturing facilities and network of branches offer diverse and challenging careers in a broad range of professional and vocational roles.Working Hours :Monday - Friday - 8 hours per day, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Aptitude for practical science....Read more...
Learn how to install, repair and carry out planned maintenance of customer forklift trucks to Crown specifications. Undertake an appropriate engineering apprenticeship, completing set modules on time and attending college as necessary.
Work shadow a colleague, and develop an understanding of workshop procedures through on-the-job training.
Attend manufacturers' training and other training courses as appropriate.
Learn Crown administrative procedures, and how to complete worksheets, timesheets, etc.
Assist in keeping customer trucks secure and clean whilst in the workshop.
Ensure security and correct use and issue of all tools and spares issued.
Understand and adhere to all Crown Company, legislative and Health and Safety procedures.
Under close supervision, ensures all work undertaken meets industry and Crown work standards.
To build and maintain good relationships with customers, colleagues and managers.
Undertakes other duties which Crown may from time to time reasonably request.
Training:
You will complete a 2 week block once every 6-8 weeks at Loughborough College, Stephenson Campus in Leicester.
Lift truck and Powered Access Engineering Technician Level 3 Standard qualification.
You will also complete training throughout your apprenticeship at our award-winning Demonstrated by Performance training centre in Birmingham.
By the end you will achieve a qualification which aligns with the following professional recognition:
Institute of Mechanical Engineers (IMechE) for Engineering Technician
Institute of the Motor Industry for Associate Member
Training Outcome:
We care about your personal growth within Crown, and we strive to provide avenues to reach your career goals. Your career development path provides ongoing mentoring and mechanisms to enhance your skills and knowledge.
Upon successful completion of your apprenticeship, you will become a new engineer with the opportunity to become a fully fledged Crown engineer. There are future opportunities to become a technical engineer, service team leader and field service manager.
Employer Description:Since its entry into the material handling industry in the 1960s, Crown Equipment Corporation has earned a reputation for exceptional product design, engineering and manufacturing of its award-winning line of electric lift trucks. From our smallest pallet truck to our highest lifting VNA truck, our goal is to always provide the user with the safest, most efficient and ergonomic forklift truck possible. Crown supports customers with a wide selection of electric forklift trucks ranging from pallet trucks to very narrow-aisle VNA trucks.
Our brand promise is:
“Crown designs, manufactures, distributes, services and supports material handling products that provide customers with superior value.”
Quality and performance are the foundation of Crown’s success. Since our inception, our company culture has always been about people performing and working as a team to ensure that quality is built into every forklift truck we make.
Crown’s headquarters, manufacturing facilities and network of branches offer diverse and challenging careers in a broad range of professional and vocational roles.Working Hours :Monday to Friday - 8 hours per day, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Aptitude for practical science....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults.
Testing of parts and systems to ensure correct working.
Following checklists to ensure all critical parts of vehicles are examined.
Carrying out bumper to bumper overview, service, and inspection.
Maintenance of electronic systems, including onboard entertainment systems.
Completion of legible and accurate paperwork for the customers and centre's records.
Maintenance of a clean and tidy work environment.
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem-solving. You should be someone who pays attention to detail and is committed to completing this apprenticeship programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Honda Institute, in Bracknell, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Honda Institute.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the apprenticeship programme, you will receive the following:
Level 2 Apprenticeship Standard in Autocare Technician
Certificate in Automotive Refrigerant Handling
Level 2 qualification for safe isolation of electric and hybrid vehicles
Fire Awareness Training
Emergency First Aid for Appointed Persons
Progression towards Level 3 apprenticeship standard in Light Vehicle Maintenance and Repair
Training Outcome:Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network.Employer Description:At Honda, The Power of Dreams drives us to create intelligent products that enhance mobility and increase the joy in people’s lives. We continue to draw inspiration from the visionary ideas of our namesake, Soichiro Honda. He saw incredible power in the freedom of mobility and used his imagination to change the world. It is this mindset that guides us to help move people forward and protect the future we all share. We strive to earn the trust and support of the many diverse communities we happily serve, and we’ll always remember who’s in the driver’s seat on the way to a better world for all. Working Hours :Monday – Friday, 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Non judgemental,Patience....Read more...
Maintain a laser focus on quality, with top-notch written and spoken communication
A technical predisposition, and the desire to learn
A can-do attitude with a focus on delighting users
Willingness to work hard with an excellent work ethic
Full clean UK driving licence & car as it is a dual role working in the field as well as IT Helpdesk support
Demonstrable exceptional writing skills and attention to detail
Training:Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:
Efficiently operate and control your ICT infrastructure - physical or virtual hardware, software, network services and data storage
Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components
Prioritise systems support tasks and monitor and maintaining system performance
Maintain regulatory, legal and professional standards
Support the information systems needs for your business
Training Outcome:This will be permanent role upon completion of apprenticeship.Employer Description:From Business Telecoms and Mobiles, through to Managed Print Services (MPS), IT support and software. 360 Office are a leading Managed Service Provider.
At 360 Office we provide a range of Managed Services for your business. This allows you can concentrate on doing what you do and leave the techie stuff to us. Because we do this all the time, we can reduce risks to your business, reduce costs on purchasing and save you time.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,Attention to detail,Written communication skills,A technical predisposition,Desire to learn,Can-do attitude,Focus on delighting users,Willingness to work hard,Excellent work ethic,Drivers License,Access to car....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper-to-bumper overview, service, and inspection
Maintenance of electronic systems including on- board entertainment systems
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem-solving. You should be someone who pays attention to detail and is committed to completing this apprenticeship programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volvo Training and Development Centre, in Daventry, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volvo Training and Development Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the apprenticeship programme, you will receive the following:
Level 2 Apprenticeship Standard in Autocare Technician Certificate in Automotive Refrigerant Handling
Level 2 qualification for safe isolation of electric and hybrid vehicles
Progression towards Level 3 apprenticeship standard in Light Vehicle Maintenance and Repair
Training Outcome:Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network. Employer Description:Everything we do starts with people. Our purpose is to provide freedom to move, in a personal, sustainable and safe way. We are committed to simplifying our customers’ lives by offering better technology solutions that improve their impact on the world and bringing the most advanced mobility innovations to protect them, their loved ones and the people around them. Volvo Cars’ continued success is the result of a collaborative, diverse, and inclusive working environment. The people of Volvo Cars are committed to making a difference in our world. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. We believe in bringing out the best in each other and harnessing the true power of people. At Volvo Cars your career is designed around your talents and aspirations so you can reach your full potential. Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and/or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative,Patience....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper to bumper overview, service, and inspection
Maintenance of electronic systems including on-board entertainment systems
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this apprenticeship programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volvo Training and Development Centre, in Daventry, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volvo Training and Development Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the apprenticeship programme, you will receive the following:
Level 2 Apprenticeship Standard in Autocare Technician Certificate in Automotive Refrigerant Handlin
Level 2 qualification for safe isolation of electric and hybrid vehicles
Progression towards Level 3 apprenticeship standard in Light Vehicle Maintenance and Repair
Training Outcome:Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network. Employer Description:Everything we do starts with people. Our purpose is to provide freedom to move, in a personal, sustainable and safe way. We are committed to simplifying our customers’ lives by offering better technology solutions that improve their impact on the world and bringing the most advanced mobility innovations to protect them, their loved ones and the people around them. Volvo Cars’ continued success is the result of a collaborative, diverse, and inclusive working environment. The people of Volvo Cars are committed to making a difference in our world. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. We believe in bringing out the best in each other and harnessing the true power of people. At Volvo Cars your career is designed around your talents and aspirations so you can reach your full potential. Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and/or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
To work towards achieving the Level 3 Information Communications Technician apprenticeship.
The IT Apprentice will support the IT Manager with basic day‐to‐day IT support tasks, helping colleagues to use their computers, devices, and systems effectively.
This is a training role, designed to help the apprentice learn how IT support operates within a business environment that includes:
Office‐based staff
Home and hybrid workers
Installation and field staff working globally
Most duties will be carried out under close supervision, with ongoing guidance, support, and mentoring provided at all times.
This is an office-based role and is not suitable for remote working due to the hands-on nature of IT support.
Flexitime is available subject to business needs and by agreement with the IT Manager.
There may be occasional, infrequent weekend or out of hours working to support planned IT tasks such as server shutdowns or restarts. Any weekend working will be pre‐planned, supervised, and compensated with Time Off in Lieu (TOIL).
1. Basic IT Support
Help respond to IT support requests logged by staff Carry out simple IT fixes, such as:
Password resets
Helping users connect to Wi-Fi or VPN
Assisting with basic software or login issues
Pass more complex or unresolved issues to the IT Manager/ external support
2. User & Device Setup
Assist with:
Setting up new laptops, PCs, monitors, and basic peripheralsIssuing IT equipment to new starters, including basic desk setup, such as:
Checking network and power cables
Issuing standard equipment (keyboard, mouse, headset, etc.)
Collecting and carrying out basic checks on IT equipment returned by leavers, reporting any issues or damage to the IT Manager
Help keep basic records of IT equipment up to date
3. Supporting Remote and Field StaffAssist with basic remote support tasks, such as:
Helping staff connect to systems when working from home
Supporting installation and field staff with simple IT issues
Escalate issues that cannot be resolved quickly or safely
4. General IT Tasks
Help keep IT areas tidy, organised, and safe
Follow simple IT procedures and checklists
Update documentation when shown how
Carry out basic equipment checks and report any issues found
Escalate issues in line with IT procedures
Build positive working relationships with IT colleagues across the wider group, including teams based in Germany, to support knowledge sharing and effective issue resolution
5. Security & Good Practice
Follow IT and information security rules at all times
Treat company information and data as confidential
Report any lost equipment, suspected security issues, or concerns to the IT Manager
6. Training & Apprenticeship
Complete training as part of the Level 3 Information
Communications Technician apprenticeship
Attend training sessions, reviews, and assessments as required
Build an apprenticeship portfolio using everyday work tasks
Ask questions, take feedback, and learn from more experienced colleagues
Training:
Online masterclasses
Training Outcome:
A Full time role on completion of a successful apprenticeship
Employer Description:Kannegiesser is a leading, globally recognized manufacturer of industrial laundry technology and automation systems. Serving commercial textile service providers and large-scale facilities, they provide complete system solutions—including washing, drying, flatwork ironing, uniform processing, robotics, and logistics software. Working Hours :Monday- Friday
08:30- 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental....Read more...
Working alongside our experienced central team and school-based technicians, you will assist in delivering day-to-day IT support, responding to helpdesk requests, and supporting users across a range of devices and systems commonly used in Primary settings. You will also contribute to service improvements and develop your skills in line with best practice and national standards.
Main Duties and Responsibilities:
Provide first-line IT support to staff across five primary schools within the trust, both remotely and through on-site visits
Support teaching and administrative staff with day-to-day IT issues, ensuring minimal disruption to learning and school operations
Provide support to the central IT team, assisting with shared systems, services and trust-wide initiatives
Provide occasional support to other schools within the trust as required
Technical Support:
Assist in the setup, maintenance and troubleshooting of:
Windows-based desktops and laptops
Tablets and other mobile devices
Printers and peripherals
Support classroom technology, including interactive whiteboards and display panels
Provide support for VoIP telephone systems, including user setup and basic fault resolution.
Systems & Cloud Services:
Support and maintain cloud-based platforms and services, including:
Web filtering and safeguarding systems
Cloud identity and access systems (e.g. account login issues)
File storage and collaboration tools
Perform basic user administration tasks, including account creation, password resets and permissions management.
Networking & Infrastructure:
Assist with basic network support, including:
Wired and wireless connectivity issues
Device network configuration
Reporting faults to senior staff or third parties
Helpdesk & Customer Service
Log, monitor and update incidents using the trust’s IT helpdesk system, ensuring accurate records and timely resolution
Communicate clearly with users of varying technical ability, providing excellent customer service at all times
Escalate complex issues to senior IT staff in line with procedures
Deployment & Maintenance:
Assist with installation, configuration and deployment of new devices and software
Support routine maintenance tasks and updates across school systems
Help with IT projects such as device rollouts, upgrades and system improvements
Security, Safeguarding & Compliance
Follow all IT security policies, safeguarding requirements and GDPR/data protection standards
Support the safe use of technology in schools, including awareness of filtering and monitoring systems
Working Across Schools:
Travel between school sites to provide on-site technical support as required
Build positive relationships with staff across multiple locations
Health and Safety:
Liaise with premises staff and specialist contractors to ensure the safety of any IT works particularly the safe management of asbestos, working at height and electrical risks
Ensure that equipment is installed in line with relevant health and safety guidance and policies
Conduct & Professional Development:
Understand the role of safeguarding within the context of IT in schools and the wider context across the trust
Training:
Expected duration: 17 months
Apprenticeship level: Level 3
Programme: Information Communications Technician
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communications Technician Standard.
The training covers the following core occupational duties: https://skillsengland.education.gov.uk/apprenticeships/st0973-v1-2 Training Outcome:This is an excellent opportunity for someone looking to start a career in IT, gaining practical experience in troubleshooting, device setup, supporting classroom technology, and maintaining systems, while working towards a recognised Level 3 qualification.
Develop skills in:
Troubleshooting and fault finding
IT systems and infrastructure
Customer service and communication
Basic networking and security principles
Attend training, complete coursework and maintain evidence required for the apprenticeship.
Apply learning in the workplace to improve service delivery and technical capability. Employer Description:At BEP, we are committed to providing a consistent, reliable, and effective IT support service that enables both staff and pupils to access exceptional learning opportunities. This role will provide hands-on experience working within Primary school environments, helping support teaching and learning through technology. For an informal discussion about the post, please contact Matt Norman via ‘normanm@bep.ac’
Special Factors:This role will involve regular travel to schools within the Trust (and new ones that may join in the future). The reimbursement of travel costs to schools, other than the location of the central Trust office, will be as per the Trust’s travel policy. A valid driving licence and access to a vehicle (including business use insurance) is essential for the role. This job description sets out the duties and responsibilities of the post at the time when it was drawn up. Such duties and responsibilities may vary from time to time without changing the general character of the duties or the level of responsibility entailed. The Trust seeks to promote the employment of disabled people and will make any adjustments considered reasonable to the above duties under the terms of the Equality Act 2010 to accommodate a suitable disabled person. As this post meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, all applicants who are offered employment will be subject to an Enhanced Disclosure and Barring Service Check (DBS) before the appointment is confirmed. This will include details of ALL cautions, reprimands or final warnings as well as convictions, whether “spent” or “unspent”. Criminal convictions will only be taken into account when they are relevant to the post. Working Hours :Typically, Monday to Friday 8.30am- 4.30pm, there may be some flexibility and a working pattern will be agreed with the post-holder on appointment.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Team working,Eager to learn,Positive and confident,Approachable,Genuine interest in IT....Read more...
The service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Autocare Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As an Autocare Technician/Mechanics apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper-to-bumper overview, service, and inspection
Maintenance of electronic systems, including on- board entertainment systems
Completion of legible and accurate paperwork for the customers and the centre's records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products, including traditional, hybrid and electronic engines. From heritage vehicles to leading-edge modern technology, our range will provide you with a varied technical training experience to build your skills as an Autocare Technician/Mechanic.
Desired skills & Experience:
Our ideal candidate will be able to demonstrate skills in logic and problem-solving. You should be someone who pays attention to detail and is committed to completing this apprenticeship programme.
We are looking for people who have some experience in the motor industry, either with formal training at Level 1 or having worked at or within a similar organisation. You should be passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.
A Level 1 in Light Vehicle Maintenance and Repair is desirable.Training:Training will be delivered using a combination of virtual classroom, remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants are required to travel to a centrally located training facility to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and the training centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the apprenticeship programme, you will receive the following:
Level 2 Apprenticeship Standard in Autocare Technician
Certificate in Automotive Refrigerant Handling
Level 2 qualification for safe isolation of electric and hybrid vehicles
Brand-specific certifications
Progression towards Level 3 apprenticeship standard in Light Vehicle Maintenance and Repair
What we offer:
Block release training
A full Halfords toolkit, uniform and work boots supplied
A mentor in your garage to support you through the apprenticeship
A 40 hour working week if you are under 18 or 44 hours per week if you are over 18
Permanent role upon successful completion of your apprenticeship
Continued development and training opportunities with Hybrid/Electric Vehicle and MOT training
Training Outcome:
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward
Some of our apprentices have gone on to become team leaders and managers within the retail network
Employer Description:At Halfords, we're all about the journey. With more than 600 stores with over 10,000 colleagues, we're the UK's leading retailer of automotive and cycling products. We are also the leading operator in MOT, tyres, car servicing and car repairs - pleasing more than 750,000 customers every year. We pride ourselves in offering the highest quality motoring products to ensure you get the job done safely and efficiently.
The Halfords apprenticeship programme will equip you with all the skills, knowledge and behaviours you need to start a successful career with us. We have over 700 garages across England, Scotland and Wales where our highly trained Technicians carry out MOT’s, car servicing and repairs for over one million customers a year. As a Halfords apprentice, you will master a range of technologies across all kinds of cars – that’s a lot of valuable, career enhancing knowledge.Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday work and/or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Autocare Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the service department. As an Autocare Technician/Mechanics apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults.
Testing of parts and systems to ensure correct working.
Following checklists to ensure all critical parts of vehicles are examined.
Carrying out bumper-to-bumper overview, service, and inspection.
Maintenance of electronic systems, including on- board entertainment systems.
Completion of legible and accurate paperwork for the customers and the centre's records
Maintenance of a clean and tidy work environment.
You will have the opportunity to work with a wide range of products, including traditional, hybrid and electronic engines. From heritage vehicles to leading-edge modern technology, our range will provide you with a varied technical training experience to build your skills as an Autocare Technician/Mechanic.
Desired skills & Experience
Our ideal candidate will be able to demonstrate skills in logic and problem-solving. You should be someone who pays attention to detail and is committed to completing this apprenticeship programme.
We are looking for people who have some experience in the motor industry, either with formal training at Level 1 or having worked at or within a similar organisation. You should be passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earnings and progression opportunities once you complete your apprenticeship.
A Level 1 in Light Vehicle Maintenance and Repair is desirable.Training:
Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre
Successful applicants are required to travel to a centrally located training facility to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and the training centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications
On successful completion of the apprenticeship programme, you will receive the following:
Level 2 Apprenticeship Standard in Autocare Technician
Certificate in Automotive Refrigerant Handling
Level 2 qualification for safe isolation of electric and hybrid vehicles
Brand-specific certifications
Progression towards Level 3 apprenticeship standard in Light Vehicle Maintenance and Repair
What we offer:
Block release training
A full Halfords toolkit, uniform and work boots supplied
A mentor in your garage to support you through the apprenticeship
A 40-hour working week if you are under 18 or 44 hours per week if you are over 18
Permanent role upon successful completion of your apprenticeship
Continued development and training opportunities with Hybrid/Electric Vehicle and MOT training
Training Outcome:
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward
Some of our apprentices have gone on to become team leaders and managers within the retail network
Employer Description:At Halfords, we're all about the journey. With more than 600 stores with over 10,000 colleagues, we're the UK's leading retailer of automotive and cycling products. We are also the leading operator in MOT, tyres, car servicing and car repairs - pleasing more than 750,000 customers every year. We pride ourselves in offering the highest quality motoring products to ensure you get the job done safely and efficiently.
The Halfords apprenticeship programme will equip you with all the skills, knowledge and behaviours you need to start a successful career with us. We have over 700 garages across England, Scotland and Wales where our highly trained Technicians carry out MOT’s, car servicing and repairs for over one million customers a year. As a Halfords apprentice, you will master a range of technologies across all kinds of cars – that’s a lot of valuable, career enhancing knowledge.Working Hours :Monday – Friday, 08:30 - 17:30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
To train and qualify as an Applied Chiller Engineer through participation in an apprenticeship scheme whilst gaining hands-on experience working alongside experienced colleagues covering all aspects of Chiller & Air-Conditioning maintenance and repair.
This role sits within Living Environmental Systems (LES) a business division within Mitsubishi Electric-UK. The role supports the maintenance and repair of chillers, which are essential for keeping buildings cool. You will work with a very broad range of customers including large corporate commercial sites, production facilities, data centres and small offices.
Responsibilities include:
Gaining practical knowledge and experience through working alongside our qualified engineers
Conducting planned maintenance to prevent equipment failures and ensure chiller systems run efficiently
Responding to breakdown calls
Carrying out minor repairs and equipment upgrades
Actively supporting initiatives to reduce the number of customer call back service requests through improvements in equipment reliability
Supporting improvement and efficiency initiatives for the service department and wider organisation
Completing all site visit reports in a timely manner
Complying with health and safety procedures
Any other reasonable duties as instructed by the Service Operations team
Training:
A field-based role, with a service centre office base of: Birmingham
You will be required to travel around the surrounding area to customer sites during the apprenticeship; and to West Nottingham College in Mansfield for classroom and workshop training every 6 weeks
What you can expect
Block release working towards completion of a Level 3 Refrigeration Air-Conditioning and Heat Pump Engineering Technician qualification at West Nottingham College (travel required). You will study towards achieving a City & Guilds 6090-30 & F-Gas 2079 (Cat1)
Support from your manager and training provider
A tailored skills development programme
A mentor to guide your development
A network of apprentices to support and grow together
Training Outcome:
The Mitsubishi Electric UK apprenticeship programme is a perfect way to earn and learn
You will gain valuable experience alongside our teams whilst working towards a professional qualification relevant to your role
Employer Description:We are a leader in the manufacture and sales of electric and electronic equipment used in Energy and Electric Systems, Industrial Automation, Information and Communication Systems, Electronic Devices, and Home Appliances.Working Hours :Hours will be identical to engineer core hours depending on location: 37.5 hours/week, and an additional 7.5 or 10 hours travel before travel time and overtime will be paid. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
