Network Administration Jobs Found 9 Jobs, Page 1 of 1 Pages Sort by:
Junior Data Centre Technician
Junior Data Centre Technician - Critical Data Centre - Farringdon, London - Temp to perm Are you a Junior Data Centre Technician looking for a new challenge?Do you have Data Centre Experience?Are you looking for an Immediate start?Exciting opportunity to work in house for a critical data centre situated in London. CBW are currently recruiting for a Junior Data Centre Technician to be based within A data centre located in Farringdon for a temporary to permanent contract. We are looking for a candidate with relevant experience who is also open to more training and development. Key duties & ResponsibilitiesBuild strong customer relationships by managing communications, projects, and service requests, providing timely updates and a consistently high level of service.Diagnose and resolve a wide range of technical issues involving network connectivity, server hardware, operating systems, software applications, and data centre infrastructure.Take ownership of complex technical issues and act as an escalation point, working collaboratively with internal teams to deliver effective and timely resolutions.Support internal IT operations, including hardware deployments, Microsoft 365 administration, user support, and general helpdesk activities.Install and manage customer and network provider cross-connects and cabling infrastructure, ensuring work is completed accurately and in line with data centre standards.Maintain clear and accurate records of incidents, troubleshooting activities, resolutions, and operational procedures within ticketing systems and knowledge bases.Carry out routine data centre activities, including equipment installations, upgrades, cabling, rack management, and hardware replacements.Conduct infrastructure audits and maintain accurate inventory records covering equipment, racks, cabling, and power distribution units (PDUs).Identify recurring support trends and recommend improvements to processes, efficiency, and the overall customer experience.Ensure all activities comply with company security policies, operational procedures, and relevant industry best practices.Keep up to date with emerging technologies and developments across data centre operations and technical support.Work collaboratively as part of the wider team, sharing knowledge and contributing to a positive, customer-focused working environment. Hours of work / contract detailsDays and Nights shift pattern7:00am - 19:00pm / 19:00pm - 7:00am4 on 4 offTemp to permanent positionHourly rates offered from £18-20p/h depending on experience and qualificationsSalary up to £30k + depending on experience and qualifications Requirements ( desirable )CompTIA A+CompTIA Network+Microsoft certifications (MCSA or equivalent)Other relevant infrastructure or networking certifications Please send your CV to Cammie-Jo Ford at CBW Staffing Solutions for more information. ....Read more...
Sales Administrator
Sales Administrator £29,000 - £35,000 + Career Development + Early Friday Finish Witney, Oxfordshire | Office Based Are you an organised and proactive administrator looking for a varied role with genuine career development opportunities? We're recruiting a Sales Administrator to join a successful and growing manufacturer of automotive components and classic car parts. Working within a friendly and supportive team, you'll play a key role in supporting customer service, sales administration and wider commercial activities across a portfolio of well-established brands. This is an excellent opportunity for someone with previous administration, sales support or customer service experience who enjoys a fast-paced environment and wants to develop their career within a successful business. The Role As a Sales Administrator, you'll support the day-to-day running of the commercial function, ensuring customers receive an excellent experience while helping the wider team deliver efficient sales and operational processes. Key responsibilities include: Sales Administration Processing customer orders and updating information within SAP and online ordering systems. Managing customer backorders and proactively chasing outstanding orders. Producing warehouse pick lists to support daily dispatch activities. Supporting online order fulfilment and coordinating deliveries. Customer Service & Support Acting as the first point of contact for customer enquiries, providing professional telephone and email support. Ensuring customer requests are handled promptly and professionally. Processing returns and supporting aftersales activities. Systems & Business Support Maintaining accurate customer information across business systems. Supporting SAP, CRM and website data maintenance. Uploading pricing information and managing system updates. Liaising with external software and IT providers when required. Marketing & Commercial Support Assisting with customer communications and marketing campaigns. Supporting promotional activities, events and customer visits. Providing wider commercial support and contributing to business improvement projects. About You We're looking for someone who is organised, professional and enjoys working with both customers and colleagues. You'll ideally have: Experience in a Sales Administrator, Sales Support, Customer Service, Commercial Administration or Business Support role. Strong organisational skills and excellent attention to detail. Confident communication skills with a professional approach. Good Microsoft Office skills, including Excel and Word. The ability to prioritise and manage multiple tasks effectively. A positive, flexible and team-focused attitude. Experience of SAP or a similar ERP system would be beneficial but is not essential, as full training will be provided. You don't need automotive experience to be successful in this role. We're looking for somebody with the right attitude, strong organisational skills and a genuine desire to learn. What's on Offer? Salary of £29,000 - £35,000, depending on experience. Genuine career development opportunities. Ongoing training and support. A varied and interesting role with plenty of scope to grow. Friendly and supportive team environment. Early finish every Friday. Generous holiday entitlement. Opportunity to join a successful and expanding business. Apply in Confidence To apply for the position of Sales Administrator - Job Ref 4385KBA, please send your CV to Kayleigh Bradley, Senior Recruitment Consultant at Glen Callum Associates Ltd, or call 07908 893621 for a confidential discussion Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide. Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you. ....Read more...
Transport Clerk
Job Title: Transport Clerk / Transport AdministratorLocation: HinckleyPay Rate: £13.00 per hourShifts: Monday to Friday - 08:30 - 17:00Ignition Driver Recruitment are looking for a reliable, experienced Transport Clerk to join our client team and play a vital role in keeping the supply chain moving. Ideally, you will have previous experience working in the transport industry, but this is not essential as full training will be provided. What You'll Do:Working with other departments such as Hub and Network Operations, Transport and Security ensuring that updates on arrivals or any issues are communicated as quickly as possible in order to keep the operation running smoothlyCompleting licence checks for agency drivers and ensuring the client remains compliant in line with O Licence RegulationsDespatching transport drivers, agency drivers, and subcontracted routes.Ensuring on-time departures and managing exception reporting.Performing general administrative tasks, such as answering telephone queries, printing route paperwork and maps.Providing additional administrative support to the LGV Coordinators, Transport Shift Managers and Transport Operations Managers.General administration duties to support the departmentWhat You Need:You will preferably have experience in a fast paced operation ideally in a transport settingYou will have strong communication skills with the ability to communicate with people at all levelsDemonstrate excellent time management and organisational skills with the ability to work to tight deadlinesExcellent computer skills with the ability to use Google chrome applicationsDemonstrate the company's 'DNA' (core values) – Passion, Respect, Honesty, Flexibility, Caring and AccountabilityYou must be a UK resident to be considered for this opportunity. We are unable to assist with VISA applications and cannot assist with relocation.Why Work With Us?Weekly pay with competitive ratesOngoing workSupportive team who value our driversOpportunities for ongoing training and upskilling24/7 on-call support if you need usIncreased hours if desiredApply Today – Drive Your Career Forward With Us! ....Read more...
Senior DevOps & Systems Engineer
Senior DevOps & Systems Engineer- 1 or 2 days a week expected at Head Office in Blackburn - Salary: £60k-£65kSummary of Position The Senior DevOps & Systems Engineer will be responsible for the administration, reliability, security and continuous improvement of the TW Group infrastructure estate across both Linux and Microsoft environments. This is a hands-on senior role for an experienced infrastructure engineer who is comfortable taking ownership of technical problems, investigating unfamiliar systems and delivering practical solutions with minimal supervision. The successful candidate will work closely with the Software Development Team, IT Operations and selected third-party technology partners to support business-critical infrastructure, development environments, databases, container platforms and deployment pipelines. The role will be expected to take ownership of day-to-day infrastructure operations while also improving automation, monitoring, resilience, documentation and disaster recovery capability across the wider IT estate.Key Responsibilities - Administration, maintenance and improvement of Linux and Microsoft server environments. - Provisioning and configuration of new virtual machines, servers, services and supporting infrastructure. - Deployment and configuration of applications and infrastructure components. - Monitoring the health, performance, availability and security of production and internal systems. - Investigating and resolving infrastructure incidents, performance issues and system failures. - Designing and implementing appropriate monitoring, alerting and logging for new and existing systems. - Managing and improving configuration automation using Ansible. - Supporting and administering containerised environments using Docker, CRI-O and Kubernetes. - Managing Kubernetes clusters, workloads, services and associated infrastructure. - Administration and operational support of MySQL, Galera Cluster and Microsoft SQL Server environments. - 1 Building, maintaining and improving CI/CD pipelines. - Supporting software deployment and release processes in collaboration with the Development Team. - Maintaining system patching, upgrades, security configuration and vulnerability remediation. - Managing backup, recovery and disaster recovery processes. - Improving infrastructure resilience and reducing key-person dependencies through documentation and cross-training. - Reviewing existing infrastructure and recommending improvements where systems can be made more reliable, secure, maintainable or efficient. - Supporting infrastructure-related security incidents and remediation activities. - Maintaining clear technical documentation covering systems, infrastructure, recovery procedures and operational processes. - Working with third-party infrastructure and technology partners where specialist support is required. - Supporting the broader IT function where infrastructure, systems or operational responsibilities overlap.Experience - 5+ years of professional experience in DevOps, Systems Administration, Infrastructure Engineering, Platform Engineering or a similar role. - Significant hands-on experience operating production-grade infrastructure. - Strong Linux administration experience. - Practical experience across both Linux and Microsoft server estates. - Proven experience managing infrastructure supporting business-critical applications. - Experience taking ownership of complex technical problems with limited supervision. - Proven ability to investigate unfamiliar systems and determine appropriate solutions. - Experience improving infrastructure reliability, automation, security or operational efficiency. - Previous experience operating in a senior or highly autonomous engineering roleSkills and Experience - Core Linux & Systems Administration- Strong professional experience administering Linux server environments in production. - Strong understanding of Linux system administration, including: users and permissions system services package management networking storage and filesystems scheduled tasks logging performance management troubleshooting. - Experience provisioning and configuring servers and virtual machines from initial deployment through to production readiness. - Strong understanding of production infrastructure reliability, availability and operational support. - Experience with system patching, upgrades and lifecycle management. - Experience diagnosing complex infrastructure issues independently.Monitoring, Reliability & Security - Strong experience with system, application and security monitoring. - Experience designing and implementing monitoring and alerting for new infrastructure and applications. - Ability to identify meaningful service health indicators and create appropriate alerts. - Strong understanding of: infrastructure security access control patch management vulnerability remediation system hardening logging auditing certificate management - Experience responding to production incidents and security-related infrastructure issues. - Strong understanding of backup, recovery and disaster recovery principles. - Experience documenting and testing disaster recovery procedures.Automation & Configuration Management- Strong working knowledge of Ansible. Experience using automation to manage: server configuration 3. - Application deployment package installation security configuration environment setup recurring operational tasks - Ability to design reusable, maintainable and well-documented automation. - Strong understanding of infrastructure automation and configuration management principles. - Experience with Infrastructure as Code concepts.Containers & Kubernetes- Strong experience with Docker and containerised workloads. - Experience with CRI-O, containerd or comparable container runtimes. - Practical experience administering Kubernetes clusters in production or business-critical environments. - Strong understanding of: deployments pods services ingress persistent storage secrets configuration resource allocation cluster networking availability monitoring troubleshooting - Ability to independently deploy, troubleshoot and maintain applications within Kubernetes. - Experience supporting highly available containerised environmentsDatabase Administration MySQL / Galera- Strong experience administering MySQL environments. - Experience managing Galera Cluster or comparable highly available MySQL architectures. - Good understanding of: replication backup and restore performance - monitoring database troubleshooting permissions and access upgrades clustering high availability failover disaster recovery - Ability to investigate and resolve database performance and availability issuesMicrosoft SQL Server- Experience administering Microsoft SQL Server / MSSQL environments. - Good understanding of: database backup and recovery - permissions maintenance - monitoring performance - troubleshooting availability resilienceMicrosoft Systems Administration- Strong experience administering Microsoft Windows Server environments. - Experience installing, configuring and maintaining Windows-based servers and applications. - Experience with system monitoring, patching, security and operational support. - Strong understanding of Windows Server permissions, services and network configuration.- Ability to troubleshoot Windows infrastructure and application issues independently. - Experience supporting business-critical Microsoft workloads.CI/CD & Development Operations - Strong experience with CI/CD pipelines. - Experience designing, maintaining and troubleshooting automated deployment pipelines. - Understanding of build, test and production deployment processes. - Strong working knowledge of Git and modern source control workflows. - Experience supporting software developers with infrastructure and deployment requirements. - Ability to improve deployment reliability through automation and standardisation. - Experience supporting multiple development, staging and production environmentsInfrastructure & Networking- Strong understanding of: TCP/IP DNS HTTP / HTTPS firewalls VPNs load balancing reverse proxies TLS / SSL certificates - Experience administering web servers such as Nginx and Apache. - Understanding of highly available, multi-server environments. - Ability to troubleshoot infrastructure issues across operating system, networking, database and application layers. - Experience working alongside external infrastructure or managed service providersWorking Style & Soft Skills - Strong problem-solving and diagnostic capability. - Comfortable being given an outcome or problem rather than a predefined technical solution. - Able to independently investigate, evaluate options and implement appropriate solutions. - Strong ownership mentality and willingness to take responsibility for systems through their full lifecycle. - Proactive approach to identifying operational risks before they become incidents. - Calm and methodical approach to production incidents and high-pressure situations. - Strong attention to detail. Good communication skills with both technical and non-technical stakeholders. - Ability to explain infrastructure risks and recommendations in practical business terms.Nice-to-Have- Previous experience supporting SAP environments. - Experience working with infrastructure hosting or supporting SAP application and database workloads. - Experience with Terraform or similar Infrastructure as Code tooling. - Experience with cloud infrastructure. Experience with centralised logging and observability platforms. - Experience with vulnerability management and security tooling. - Experience administering Redis or similar caching technologies. - Experience with highly available ecommerce or customer-facing infrastructure. - Experience supporting infrastructure across multiple physical locations or datacentres. - Experience working in organisations subject to formal audit, governance or listed-company control requirements. - Familiarity with broader Microsoft infrastructure and enterprise systemsIs this role for you?? Click apply! ....Read more...
Digital Communications & Content Apprentice
As an apprentice you will provide creative digital content, project and administrative support to the Communications Team whilst developing practical skills in digital communications. Working under supervision, you will help plan, create, publish and evaluate content across the Trust's digital channels, including websites, social media, digital screens and multimedia content. You will work as a key member of the Digital Communications Team to assist in the maintenance of our CUH website, producing creative content, including evidence-based digital campaigns, using the Trust’s channels and providing a responsive, efficient and effective engagement and communications service for staff, volunteers and other stakeholders. Key duties and responsibilities: CONTENT CREATION Supporting the creation, maintenance and publication of content across the Trust's digital channels (e.g. websites, social media, digital screens, other digital platforms) Creating engaging written, visual and multimedia content for a range of audiences (e.g. patients, staff, visitors, research participants and stakeholders) Supporting the production of photography, video and other digital assets, including filming, editing and preparing content for publication under the guidance of experienced colleagues Supporting the creation, maintenance and publication of content across the Trust's digital channels WEBSITE AND CHANNEL MANAGEMENT Supporting the maintenance and development of the Trust's websites by creating, updating and quality assuring content Creating and publishing website content using the Trust's content management systems Assisting with website audits, content reviews and user testing to improve the quality, effectiveness and user experience of the Trust's websites SOCIAL MEDIA AND COMMUNITY MANAGEMENT Supporting the day-to-day management of the Trust's social media channels Monitoring comments and messages and supporting community management activity in line with the Trust's social media policies and house rules Identifying and escalating sensitive, high-risk or potentially inappropriate content to senior members of the team in accordance with agreed procedures Supporting the production and scheduling of social media content to promote Trust priorities, campaigns and services DIGITAL SCREENS Supporting the management of the Trust's digital screen network, ensuring content is accurate, timely and appropriate for the audience Acting as a point of contact for content requests and supporting colleagues in developing content for display across the network Supporting the planning and delivery of campaigns and key organisational messages through the digital screen network CONTENT GOVERNANCE AND INFORMATION MANAGEMENT Ensuring appropriate approvals are obtained before content is published Supporting the management of permissions, consent records and associated documentation relating to patient, staff and visitor stories, photography and filming Maintaining an awareness of confidentiality, copyright, information governance and data protection requirements and apply them appropriately in day-to-day work DIGITAL INNOVATION Developing knowledge of emerging digital communications trends, tools and best practice Learning how approved digital and AI-enabled tools can support content creation, administration, audience insight and communications activity while ensuring outputs are checked for accuracy, accessibility and appropriateness before use Contributing ideas for improving digital content, audience engagement and communication effectiveness across the Trust Training: Come and join us and be supported to earn as you learn whilst undertaking a nationally recognised qualification You will study a Multi-Channel Marketer Level 3 Apprenticeship You will receive a minimum of 6 hours per week during your work time completing ‘Off-the-Job’ (OTJ) training. This time will be allocated to you to complete either in work or you may study from home (at manager’s discretion) Additional training will be given in the workplace but will include time in the department and also working and learning from home (hybrid working) Delivery method and location has yet to be confirmed Training Outcome:Towards the end of the apprenticeship contract, and with support from the department and a dedicated apprenticeship team, you will have gained the knowledge, skills and experience to enable you to apply for your next step in employment. We have a high percentage of previous apprentices who have successfully gained further employment with us with opportunities to gain higher qualifications.Employer Description:Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together- safe, kind, excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population. Working Hours :Monday to Friday normal office hours, times to be discussed and agreed (i.e 8am to 4pm / 8.30am to 4.30pm / 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Enthusiasm,Positive work ethic,Keen to learn,Adaptable to change ....Read more...
Personal Assistant to the CEO
Personal Assistant to the CEOSalary £34,000- £37,000 subject to experienceLeeds - Office based with some flexibilityYorkshire Children’s Charity is in search of an experienced Personal Assistant to assist their CEO.Who are you?You will serve as the CEO’s primary support, handling various tasks as needed. This role is dynamic and demanding, with each day presenting new challenges. A positive attitude and adaptable approach are crucial for success. This unique opportunity requires resilience, diligence, and determination, given the fast-paced nature of the industry and the role. Flexibility is key as circumstances can change rapidly, necessitating the ability to adapt and tackle any task at hand. A willingness to learn, coupled with a strong work ethic is essential, most importantly though, this role is based on trust and discretion. Initiative, ambition, and energy are prized qualities, as is the ability to foster strong relationships both internally and externally. Exceptional organisational skills, effective time management, and the capacity to meet deadlines are essential, along with meticulous attention to detail. Previous experience working as a PA in a fast paced environment is essential.The Role:This position presents an exciting career opportunity, offering exposure to various aspects of the charity sector, including events, marketing, programmes, and talent management, as well as operational insights. Additionally, the role provides access to a broad professional network. The successful candidate must possess initiative, decisiveness, autonomy, and effective prioritization skills. Excellent communication abilities, enabling interaction at all levels, are imperative.Responsibilities include: Diary management, scheduling calls and meetings, and coordinating eventsHandling daily email correspondence, addressing urgent inquiries on behalf of the CEOProviding private PA support to the CEO, including managing personal appointments and needsMaintaining the office filing system and overseeing proceduresBooking and preparing meeting rooms, as well as arranging refreshmentsConducting general office administration tasks, including answering calls and welcoming visitorsCultivating relationships with supporters and key donorsAttending meetings with the CEO and compiling meeting minutesProviding on-site and off-site support to the events team as requiredEnsuring policies and insurance documents are currentUpdating information packs for Trustee meetingsGenerating reports as requested by the CEO INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Technicien Support Utilisateurs (H/F)
Technicien Support Utilisateurs / Technical Analyst (H/F)Localisation : Paris (75)Type de contrat : CDI – Temps pleinRémunération : up to €40,000 per annum.À propos du poste :Dans le cadre de l'ouverture d'un lieu culturel et événementiel d'exception à Paris, nous recherchons un(e) Technicien(ne) Support Utilisateurs / Technical Analyst pour rejoindre l'équipe IT de cette nouvelle destination immersive majeure.Rattaché(e) directement au Directeur Informatique, vous serez le point de contact privilégié des équipes internes pour assurer le support, la gestion du parc informatique et le bon fonctionnement des outils de travail au quotidien.Vos missions principales : Support & Dépannage (Niveau 1 & 2) : Traiter, diagnostiquer et résoudre les incidents matériels et logiciels signalés par les collaborateurs (tickets, téléphone, présentiel).Gestion du Parc Informatique : Installer, configurer, déployer et maintenir le parc de postes de travail (PC fixes/portables, terminaux mobiles, périphériques).Administration & Déploiement : Administrer les postes via Microsoft Intune, gérer les déploiements logiciels (MDM) et réaliser les audits de licences.Accompagnement Utilisateurs : Assurer la prise en main des outils informatiques, former les utilisateurs aux bonnes pratiques et rédiger la documentation ITSM.Support Réseau & Audiovisuel : Assurer le support de premier niveau sur les équipements réseau (LAN/WAN), télécoms et infrastructures audio/vidéo du site.Suivi & Inventaire : Suivre les inventaires d'équipements, la performance du matériel et faire le lien avec les fournisseurs informatiques tiers. Profil recherché : Formation & Expérience : Diplôme Bac+2/Bac+3 en informatique (BTS, DUT/BUT SIO, Licence ou équivalent) avec un minimum de 2 ans d'expérience sur un rôle similaire de support IT/Helpdesk.Compétences Techniques Requises : Solide maîtrise de l'environnement Windows, du déploiement de postes et de l'administration via Microsoft Intune / MDM.Bonnes notions de base en réseaux (LAN/WAN) et en équipements Audio/Vidéo.Connaissance des processus de gestion d'incidents (ITSM / outils de ticketing comme Zendesk). Atouts appréciés : Certifications Microsoft ou CompTIA (A+, Network+, Security+, etc.).Qualités personnelles : Sens aigu du service client, excellente communication orale et écrite, rigueur, réactivité et orientation résultats. Pour postuler :Envoyez-nous votre CV à jour pour échanger sur ce projet en toute confidentialité. ....Read more...
HR Apprentice (RT Keedwell Ltd)
We are looking for a motivated and enthusiastic HR Apprentice to join our team and gain practical experience across a broad range of Human Resources activities. This is an excellent opportunity for someone who is interested in developing a career in HR and would like to gain valuable hands-on experience while working towards a recognised HR qualification. The successful candidate will work closely with the HR team, supporting the day-to-day administration of the HR function and helping to provide an effective and professional service to employees and managers. You will develop an understanding of key HR processes, policies and employment practices while receiving appropriate training, guidance and support throughout your apprenticeship. Key Duties and Responsibilities: Provide general administrative support to the HR team, ensuring HR records, files and systems are maintained accurately and securely Assist with the recruitment process, including preparing and advertising vacancies, arranging interviews, communicating with candidates and completing pre-employment checks Support the onboarding process for new employees, ensuring relevant documentation is completed and new starters receive the information and support they need Assist with employee leaver processes, including preparing documentation and ensuring HR records are updated appropriately Respond to routine employee and manager queries in a professional and helpful manner, escalating more complex matters to an appropriate HR team member Assist with maintaining accurate records relating to holidays, sickness absence, training and other employee information Support the HR team with the preparation of letters, contracts, reports, spreadsheets and other HR documentation Assist with organising and maintaining employee training records and supporting the coordination of training activities Help ensure HR processes are completed in accordance with company policies, procedures and relevant employment legislation Maintain confidentiality and handle sensitive employee information appropriately at all times Assist with HR projects and initiatives, such as employee engagement, wellbeing, equality and inclusion, and improvements to HR processes Support the HR team with meetings, including preparing relevant documentation and taking notes where required Develop a working knowledge of employment legislation, HR policies and best-practice procedures as part of the apprenticeship Attend training and complete coursework required as part of the apprenticeship programme, applying learning within the workplace Build positive working relationships with colleagues, managers and employees across the organisation Carry out other reasonable HR-related duties as required to support the wider team Training:BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace. Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.Training Outcome:Ultimately to end up becoming the HR Manager for the group.Employer Description:RT Keedwell Group is a family-owned transport business with a reputation built on reliability, safety and long-term partnerships. Since 1969, we’ve supported customers across a wide range of industries with tailored haulage and distribution solutions that keep supply chains moving. With a nationwide depot network, experienced drivers, and a modern fleet equipped with the latest technology, we consistently deliver high service levels, whether you require regional distribution or complex, sector-specific transportWorking Hours :Monday - Friday 8.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Written communication skills,Time management skills,Manage multiple tasks,Able to meet deadlines,Professional and approachable,Willingness to learn,Microsoft Word, Excel, Outlook,Positive attitude,Friendly,Reliable and punctual,Enthusiastic,Trustworthy,Respectful and inclusive,Flexible and adaptable ....Read more...
Head of IT
Role Title: Head of Business Systems & ITLocation: Norwich (Hybrid after agreed period)Reporting To: Managing Director / CEOWorking Hours: Monday to Friday flexible to be agreedSalary: £45,000 - £55,000 – Depending on experienceBenefits: Access to a host of company incentives and social eventsA relaxed and fun working environment28 days annual leave inc. Bank HolidaysPersonal and professional development opportunitiesBike to Work scheme Outlook Publishing is an award-winning digital media company delivering B2B content across global markets, backed by an evolving product portfolio and commercial client network. Technology sits at the center of how we operate, collaborate, and scale – particularly across Salesforce, Slack, automation, and AI.We are looking for a hands-on, commercially minded Head of Business Systems & IT to take ownership of our core business systems and wider technology environment. Salesforce is the engine of our business and will be the primary focus of the role. We are looking for someone who can not only maintain what we have built, but proactively develop it, identify opportunities for improvement and help us unlock the full potential of our investment in Salesforce, Slack and AI.Key Responsibilities1. Salesforce, Slack & AI Own and develop our Salesforce environment, including Flow, custom objects, reporting, data, users, permissions and integrations.Understand our commercial and operational processes and translate business requirements into practical, scalable Salesforce solutions.Administer Slack Enterprise and continue developing the integration between Salesforce and Slack.Lead the ongoing development of Agentforce for Sales, Slackbot and practical AI use across the business.Work closely with teams across the business to identify opportunities to improve processes through Salesforce. 2. Business Systems & Technology Manage and review our connected Salesforce ecosystem, including Natterbox, SalesScreen, SalesSign, Own, Validity and Commercient.Manage and review our wider sales enablement and digital tool stack (LinkedIn, Lusha, ZoomInfo, generative AI etc), monitoring usage and costs and identifying opportunities for improvement.Administer Microsoft 365 and oversee user access, licences and system onboarding/offboarding. 3. IT, Hardware & Security Oversee laptops, office technology, networking, Wi-Fi and other workplace hardware.Maintain appropriate security, access and MFA across our systems.Manage external IT, hardware, telecoms and technology suppliers where required.Provide practical IT support where appropriate, working with external partners for specialist issues. What we're looking forEssential Salesforce Certified Administrator with at least two years of practical Salesforce administration experience.Strong Salesforce Flow, reporting, data management and integration experience.Good understanding of Microsoft 365 and workplace technology.Strong interest in AI and its practical application within business.Commercially minded, with the ability to understand business problems and turn them into practical technology solutions.Comfortable being hands-on and working directly with users across the business. Desirable Experience with Agentforce or other Salesforce AI products.Experience administering Slack Enterprise and Salesforce/Slack integrations.Experience in a sales-led B2B environment. The type of person we're looking forWe're not looking for someone to simply keep the lights on. We want someone genuinely curious about technology, interested in how the business operates, and motivated to continually improve the systems behind it.You don't need to arrive knowing everything about Agentforce, AI or Outlook. What matters is that you're willing to learn, experiment, and explore how technology can make a genuine difference to the business.You'll be comfortable talking to a salesperson about how Salesforce could make their job easier, improving a Flow, exploring what AI could automate, or getting involved with a practical IT issue when needed.Ultimately, we want someone who understands both the technology and the business it exists to support. ....Read more...