Job title: Head of Regional OperationsLocation: MadridSalary: € CompetitiveStart: ASAPWe are seeking a dynamic and results-driven Head of Regional Operations to lead our group of restaurants in Spain. In this strategic and hands-on role, you will oversee end-to-end operations—ensuring operational excellence, profitability, and brand consistency across all sites. Your leadership will drive efficiency, customer satisfaction, and revenue growth while maintaining the highest standards of quality, service, and compliance.This is an exceptional opportunity for a seasoned professional to shape the future of our brand, optimize performance, and scale operations in a fast-paced, high-volume environment.Key Responsibilities
Develop and execute the country-wide operational strategy, aligning with the company’s global vision and local market dynamics.Drive revenue growth and profitability through data-driven decision-making, cost optimization, and operational efficiency across locations.Expand the brand’s footprint by identifying new market opportunities, assessing locations, and leading store openings, and support.Monitor and analyze KPIs (e.g., sales, margins, customer satisfaction, operational costs) to identify trends, risks, and improvement areas.
Oversee all operations, including store management, supply chain, logistics, and compliance with brand standards ts.Ensure consistency in food quality, service speed, and customer experience across all locations, with a focus on franchise alignment.Implement and enforce SOPs to maintain operational uniformity and efficiency across the network.Optimize supply chain and inventory management to reduce waste, improve margins, and ensure timely deliveries for all locations.
Lead, mentor, and develop a high-performing operations team, including store managers, supervisors, staff,etcFoster a culture of accountability, excellence, and continuous improvement across all levelsConduct regular training and performance reviews to enhance team capabilities and drive employee engagement.Collaborate with HR to recruit, onboard, and retain top talent in a fast-paced environment.
Identify and implement best practices, technologies, and innovations to enhance operational efficiency (e.g., automation, digital ordering, kitchen optimization).Streamline workflows to reduce bottlenecks, improve speed of service, and elevate customer satisfaction.Lead cross-functional projects (e.g., menu development, marketing campaigns, tech integrations) to drive business growth.
Ensure full compliance with local labour laws, food safety regulations, health & safety standards, and brand policies across all locations.Mitigate operational risks by implementing robust control systems and contingency plans.Manage vendor and supplier relationships to ensure quality, reliability, and cost-effectiveness.
Work closely with Marketing, Finance, Supply Chain, and HR to align operational strategies with business objectives.Liaise with franchisees to ensure brand consistency and operational alignment.Represent the company in industry events, stakeholder meetings, and negotiations with landlords, suppliers, franchisees, and local authorities.
Key Requirements:
Bachelor’s degree in Business Administration, Hospitality, Operations Management, or a related field (MBA or advanced degree is a plus).Minimum 10+ years of experience in restaurant chains, with at least 5 years in a senior leadership role (e.g., Country Head, Operations Director, Regional Manager).Proven track record of scaling operations, driving profitability, and leading large teams (1000+ employees).Experience in multi-unit management, franchise operations, or international brands is highly preferred.
Strong leadership and people management skills, with the ability to inspire, motivate, and develop teams, including franchise partners.Exceptional analytical and problem-solving abilities, with a data-driven approach to decision-making.In-depth knowledge of complex restaurants operations, including supply chain, inventory, cost control, customer service, and franchise management.Financial acumen to manage P&L, budgets, and forecasts with a focus on profitability and efficiency.Excellent communication and negotiation skills to build relationships with stakeholders, suppliers, franchisees, and team members.Adaptability and resilience to thrive in a fast-paced, high-pressure environment.Tech-savvy, with experience industry-specific management software, POS systems, and data analytics tools.Fluent in English & Spanish
Job title: Head of Regional OperationsLocation: MadridSalary: € CompetitiveStart: ASAPIn case the description above matches your own professional background and fits with your profile and experience, please send your resume to luizas@corecruitment.com.....Read more...
As well as the day to day support you will also be expected to be involved with project work ensuring that solutions are implemented, and project delivery dates met.
We are looking for someone that has an interest in trouble shooting to find a solution and someone who is committed.
Key Responsibilities
Management of user devices, ensuring they are maintained and managed correctly
Management of mobile devices via JamF
Providing high-quality technical support, advice and guidance to staff, students and trainee teachers
Ensuring all IT issues that can’t be resolved by the on-site IT team are escalated to our MSP
Maintenance of all virtual and physical networking infrastructure
Ensure the ticket system is maintained and staff use the ticket system for logging IT related queries
Provisioning of IT accounts for staff and pupils
Maintaining all computer, AV, and other tech equipment across the schools
Administration of the Office365 tenancy
Make suggestions for improvements to the infrastructure and day to day practices
Maintaining and updating the asset registers
Creating documentation and ensuring IT SharePoint areas are well maintained
Holiday checks on classroom equipment and other supporting technology equipment / infrastructure
Support the aims, values, mission, and ethos of the school and participate in a team approach to all aspects of school life
Ensuring that any impact on teaching and learning is dealt with immediately
Communication with key stakeholders and IT manager
Attend and contribute to staff meetings as required and identify areas of personal practice and experience to develop
Being available to resolve other technical issues as directed by the IT Manager
Further expectations of the role:
Adhere to the School and Trust’s Safeguarding Policies
Work within the school’s Diversity Policy to promote equality of opportunity for all students and staff, both current and prospective
Maintain high professional standards of attendance, punctuality, appearance, conduct and positive, courteous relations with all stakeholders
Adhere to policies as set out in the governors and staff handbook and on the Schools and Trust websites
Comply with the Data Protection Act/ GDPR
Support the aims, values and mission of the Trust
Attend and contribute to staff meetings when required
Participate in training and other learning activities
Participate in the performance development of the
Undertake other reasonable duties related to the job purpose required from time to time.
This job description is not definitive and will be subject to regular review, it should be seen as enabling rather than restrictive. Other reasonable work requests may be made by your line manager. This job description is intended as a reference document which identifies the main responsibilities and activities.
This Job Description may be reviewed at the end of the academic year or earlier if necessary. In addition, it may be amended at any time in consultation with you. It may include other tasks reasonably requested and agreed with your Line Manager.Training:The classroom training for the Information Communications Technician comprises of 4 modules. The apprentice will attend the training in an online classroom with their designated JBC trainer.
The modules taught are:
Network Fundamentals
Mobility and Operating Systems
Cloud Fundamentals
IT Business Principles
Each module is delivered remotely over five consecutive days, with the training weeks scheduled at intervals throughout the apprenticeship.Training Outcome:The company aims to offer the apprentice a permanent role at the end of the training (subject to successfully completing course and objectives.Employer Description:The Knowledge Schools Trust provides our pupils with a rigorous and extensive knowledge-rich education, alongside a deep and lasting respect for the values of a modern and diverse world. Our vision and ethos are driven by a common desire to overcome inequality of opportunity. WE AIM FOR OUR SCHOOLS TO HAVE THE FOLLOWING CHARACTERISTICS: High aspirations, with a firm emphasis on academic achievement A rigorous knowledge-rich curriculum that draws from ‘the best that has been thought and said’. A comprehensive and non-academically selective intake Teachers who are expert in their subject, passionate about sharing their knowledge and committed to the school An approach to teaching that is based on research evidence about how pupils learn most effectively High expectations of pupil behaviour supported by outstanding pastoral care Active parental and community involvement A broad range of after-school clubs and activities A vibrant house system with healthy competition encouraged.Working Hours :8.00am to 4.30pm, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
