Apprentice Administrator

Are you a proactive multitasker with a flair for communication and a touch of creativity? We’re looking for an organised and confident individual to join our team, supporting both our operations and online presence.

What You’ll Be Doing (Approx. 75% Admin / 25% Social Media):

Administration (TPN – The Pallet Network):

Be the first point of contact for customers via phone and email Assist drivers with delivery-related queries Communicate with the public and business clients about their deliveries Support our busy warehouse team Handle delivery claims with accuracy and care Keep internal systems updated with key contact and delivery details

Social Media (LinkedIn & Facebook):

Create engaging posts 3–4 times per week Respond to comments and messages to keep our community engaged Share relevant industry news and join groups to build our presence Grow our network and build meaningful connections online

This is a varied role ideal for someone who thrives in a fast-paced environment and enjoys balancing admin with creative tasks.

Training:

This apprenticeship will be based in the workplace, with visits from a college tutor once a month. You will be working towards a Level 2 Customer Service Practitioner apprenticeship standard, and you will receive support to prepare you for your end point assessment in 12 months' time.

Training Outcome:

Possibility of permanent employment for the right candidate, and going on to complete further qualifications.

Employer Description:
NFS 360 Connect is a leading third-party logistics (3PL) provider based in Peterlee, Co Durham. We are a family owned business and part of Groupe DESLOG based in France. We specialise in freight forwarding, road haulage, container handling, bonded warehousing, and customs clearance, delivering seamless, end-to-end supply chain solutions for businesses across the UK and internationally.

Working Hours :
Monday - Friday 8am - 5pm.

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Creative,Initiative