Manage service tickets, ensuring resolution within SLA
Provide technical support for troubleshooting IT-related issues
Assist in implementing IT projects as part of the PMO team
Conduct cyber security awareness campaigns and phishing tests
Maintain IT asset records and ensure data compliance
Collaborate with the tech team to enhance IT policies
Participate in training sessions to develop IT skills
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:The apprenticeship is anticipated to last 2 years, with apprentices rotating roles after the first year to balance IT Service and Project experience. Successful candidates will be mentored by senior team members, with the potential for long-term career advancement.Employer Description:Helping Hands is a leading private care provider committed to delivering outstanding care services. Our dedication to innovation and excellence ensures continuous improvement in our operations. We are looking for two motivated IT Apprentices to join our dynamic team and support various technology needs across the organization.Working Hours :All details will be confirmed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Non judgemental....Read more...
Providing operational business admin support to the operational teams to allow them to fulfil client requirements and business revenue targets
Querying with client’s customer accounts where there may be a discrepancy/misunderstanding as to how the balance has come about
Data inputting on to customer accounts with new information as to the development of their relationship and situation.
Chasing customers for outstanding information when relevant
Sending out invoices for customers to explain the detail of any debts that are outstanding
Training:
NVQ Level 3 Business administrator qualification
Maths and English functional skills training if necessary
Dedicated Juniper skills coach for on the job training
Training Outcome:
Full-time position within the company.
Employer Description:These are three words often used to describe First Locate, and it makes us immensely proud.
It is very easy to get caught up in cost-saving, KPI crunching and churn rates, but we have never lost sight of the most important element in the debt resolution process. The Customer.
We have developed some of the UK’s most advanced Contact Centre technology and have access to over 400 million data points for UK customers, combined with our Government compliant levels of data security and processing; First Locate are highly effective at resolving and processing debt for our clients.
Alongside all this technology we have developed a culture of empathy within our 300+ workforce so any customer contact will reflect favourably on your brand.Working Hours :35 per week to be planned between - Monday - Friday, 9.00am - 5.00pm or 8.00am - 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Initiative,Confident Telephone Manner,Positive and self-motivated....Read more...
Assist with the implementation and delivery of planned learning activities
Adjust and adapt activities according to pupils’ responses and needs
Assist with pupils’ personal needs, hygiene, pastoral care, safeguarding and welfare
Work with individuals or small groups of pupils under the supervision of teaching or specialist staff and provide feedback.
To encourage the pupils to develop a positive self-image, and to develop confidence in their abilities and communication with others
Assist with the reception and departure of children at the beginning and end of the school sessions
Training:Teaching Assistant Level 3.Training Outcome:Possibility of a full-time position.Employer Description:Our core purpose is;
To enrich curriculum through partnership and collaboration
To strengthen and enhance our communities
To maximise and achieve the potential of every learner
To enable the power of education to inspireWorking Hours :Monday, Wednesday, Thursday and Friday - 8.30am - 3.30pm and Tuesday 8.20am - 3.30pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Initiative,Non judgemental,Patience....Read more...
Work alongside skilled technicians to inspect, diagnose, and repair various vehicle systems, including engines, transmissions, brakes, and electrical components.
Perform basic service tasks.
Learn to use diagnostic equipment and software to identify vehicle faults.
Ensure a clean, safe, and organised workspace by following all health, safety, and environmental protocols.
Assist in completing service records and maintenance documentation, ensuring accuracy and attention to detail.
Attend and participate in all training sessions with Mantra Learning.
Training:You will be employed by, and spend 4 days of your working week at:
RJA Repairs LTD Unit 4a Trading Estate, Ashburton Road West, M17 1RY
The 5th day of your working week will be spent at
Mantra Learning, Greengate, Middleton, Manchester M24 1RUTraining Outcome:After completing an apprenticeship as a Heavy Vehicle Technician, there are several exciting career paths and progression opportunities available. These can vary depending on your areas of interest and skill set but generally include the following options:
Qualified Vehicle Technician:
Role: Upon completion of the apprenticeship, you can become a fully qualified Vehicle Technician, taking on more complex diagnostics, repair tasks, and independent service work.
Senior or Master Technician:
Role: As a Senior or Master Technician, you’ll handle advanced repair and diagnostic work and often mentor junior technicians or apprentices.
Diagnostic Technician / Specialist:
Role: Specialise in vehicle diagnostics, focusing on identifying and resolving complex mechanical and electronic issues.
Workshop Supervisor or Manager:
Role: Oversee the operations of the workshop, managing teams, scheduling repairs, and ensuring customer satisfaction.
Service Advisor or Customer Service Specialist:
Role: Shift from hands-on technical work to a customer-facing role, where you’ll provide advice on repairs, liaise with technicians, and manage customer expectations.
Technical Trainer / Educator:
Role: Train and mentor new apprentices, or work within an educational setting to instruct the next generation of vehicle technicians. Self-Employment or Opening a Workshop:
Role: Many technicians choose to become self-employed or start their own automotive repair business.
Each of these roles can build on the skills developed during your apprenticeship, and there are many routes for further certification and specialisation. The demand for skilled vehicle technicians remains strong, especially as the industry adapts to new technologies like electric and hybrid vehicles. Employer Description:Mantra Learning are advertising the apprenticeship vaccancy as the training provider on behalf of the employer RJA Repairs LTD. We are Mantra Learning. The UK’s leading Logistics learning and development organisation. Mantra supports and develops people to help change lives. As a company with 52 years of industry recognition, we work with some of the biggest brands in the country, including Aldi, Travis Perkins, Dixons Carphone and Eddie Stobart. Our philosophy is to provide people from all walks of life with practical skills & knowledge. We inspire our learners to make the steps to transform not only business, but their own lives. We help thousands each year to gain new skills, improve their performance. Helping people from a variety of backgrounds whether they are unemployed, new to the workforce or existing workers looking to boost their career. Approximately we deliver 400 Apprenticeships, over 200 Large Goods Vehicle licences and 1,100 Fork Lift Truck licences each year.Working Hours :Monday - Friday
08:00-17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Patience,Willingness to Learn,Technical Aptitude,Automotive Interest....Read more...
Position, assemble, install and dismantle mechanical plant and equipment which may include pumps, valves, gearboxes, pipework, to agreed specifications.
Carry out planned, unplanned and preventative maintenance procedures on mechanical plant and equipment.
Replace, repair or remove components in mechanical plant and equipment and ensure its return to operational condition.
Diagnose and determine the cause of faults in mechanical plant and equipment.
Training:L3 Maintenance and operations engineering technician Apprenticeship Standard.Training Outcome:Full-time employment and or progression within the industry.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday 07:00am - 3:00pm (30 Minute lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Learn how to produce accurate records and documents including emails, letters, files), draft correspondence, maintain records and files and handle confidential information in compliance with current procedures.
Be supported to develop skills in making effective decisions through exercising proactively and good judgement and seeking advice from more experienced team members.
Learn how to develop excellent communication skills through appropriate digital and face to face channels and act as a role model and key source of information for the organization.
Be supported in building positive relationships across the organization and develop agility and confidence to influence and appropriately challenge.
Be supported to develop the necessary level of expertise required to complete tasks and continuously improve your work, reviewing processes in line with best practice and applying problem-solving skills to resolve challenges.
Learn how to manage resources and taking responsibility for initiating and completing tasks and managing priorities to successfully meet deadlines.
To be trained in the efficient use of information technology systems in order to carry out duties in the most efficient and effective manner.
To participate in team meetings, 121’s and other appropriate events
To maintain general good housekeeping of the workplace
To undertake other duties commensurate to the grade of the post
Training:
L3 Business administrator Apprenticeship Standard
Training Outcome:This is a permanent role and it is expected that the role holder will become a valuable member of the administration team and contribute to smooth operation of COTEC on completion of the apprenticeship.Employer Description:COTEC is an outstation of Cranfield Defence and Security and is located on Salisbury Plain south of Devizes. The site is leased from the MOD and all range operations are carried out under the authority of Defence Training Estates Salisbury Plain DTE(SP). The site carries out a large range of tasks primarily based around the testing and evaluation of
explosives, ordnance, and munitions for defence and commercial customers. The site also carries out research and supports the research projects of Cranfield University students.
COTEC carries out its own technical, facilities and administrative duties and facilities management with support from the relevant departments on Shrivenham site.Working Hours :37 hours per week, normally worked Monday to
Friday. Flexible working will be considered.
Monday to Thursday
8:30am to 4:30pm (half an hour for lunch)
Friday
8:30am to 4:00pm (half an hour for lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,able to following instructions,Flexible attitude,Able to cope with change,Dependable and reliable,Self-motivated....Read more...
During the apprenticeship, you’ll learn to monitor your projects, tracking everything from budget to quality through the project lifecycle. Learn what it takes to respond appropriately to challenges and how to adapt to change.
· Develop project management techniques and skills through training and coaching
· Assist with project planning
· Assist in delivering projects
· Support project execution
· Collaborate with project team members
· Communicate with stakeholdersTraining:Upon completion you will receive a BSc Honors degree in Project Management. Apprentices are required to achieve an APM’s Project Management Qualification prior to the End Point Assessment.
This apprenticeship requires attendance one day per week on Campus at the University of Portsmouth.Training Outcome:If successful in the completion of your apprenticeship, you will be given the opportunity to apply for a project management role within KBS Maritime.Employer Description:KBS Maritime works in partnership with the Royal Navy to de-conflict delivery of up to 300 infrastructure projects per year. This ranges from routine life-cycle replacement projects through to the implementation of new systems. Through our project delivery partners, we ensure that the Navy gets best value from their allocated funding and secure third-party funding for commercial projects.Working Hours :4 days on site, 1 day further education. (Monday-Friday) Exact shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Successful participation in and completion of the Health and Care Intelligence Specialist (Level 7) apprenticeship
Providing advice and support in the use of common sources of data for public health purposes
Applying analytical, statistical and epidemiological methods to a range of public health data to support routine and ad hoc analytical projects and tasks
Planning, managing and delivering on a range of assigned projects requiring analytic input, including negotiating and agreeing the most appropriate data output, initiating and planning workloads and setting delivery timescales
Ensuring compliance with quality assurance policy and procedures and taking responsibility for producing data quality reports on hosted databases
Participating in an ad hoc health intelligence request service for users of the services and providing specialist advice on appropriate use of this information
Supporting the local translation and dissemination of health intelligence outputs through awareness raising and signposting
Using a variety of methods including written briefings and oral presentations to communicate the implications of public health analytical outputs for action to improve local population health to stakeholders from a range of backgrounds
Supporting the training and induction of Office for Health Improvements and Disparities (OHID) staff as well as participating in the programme of training in health intelligence for external stakeholders
Attending meetings with key local stakeholders and playing an active role in the hosted network for public health intelligence specialists.
Working collaboratively as part of the analytical capability within OHID and wider DHSC assisting colleagues in the delivery of the analytical work programme
Ensuring personal, and promoting team, compliance with corporate policies in relation to security, confidentiality and release of information
Supervision of relevant staff as directed
Training:An apprenticeship is an exciting opportunity to ‘earn while you learn’ by combining theoretical learning with practical ‘on-the-job’ experience; allowing you to work towards a nationally recognised qualification, while building skills in your daily role and earning a salary. An apprenticeship also allows you to secure a qualification with no tuition or student fees as the programme is fully funded by the department.
You will spend 80% of your contracted working hours on your day-to-day responsibilities and 20% of your time will be dedicated to your training. The apprenticeship will provide you with new skills to apply to your job role, ensuring you are continuously learning in a supportive environment.
Upon successful competition of the end point assessment, you will achieve a Level 7 apprenticeship as a Health and Care Intelligence Specialist.Training Outcome:This role will enable you to build your knowledge and skills in public health intelligence, as well giving you an understanding of government and the wider health and care system. The role will provide experience that will be relevant to a career in health and care analytics within the civil service, the NHS or local government.Employer Description:In DHSC, we are proud of our purpose – to enable everyone to live more independent, healthier lives for longer. To achieve this, and create a great place to work, we have four values: we are inclusive, we constantly improve, we challenge, and we are agile. If this sounds like an environment you’d like to work in, we’d love to hear from you.Working Hours :We are offering a permanent contract with an apprenticeship.
Full time - flexible workingSkills: Attention to detail,Number skills,Analytical skills,Team working....Read more...
