Apprentice Administrator

Support the smooth running of the team by providing front-of-house and customer service support to colleagues and clients. Ensure all duties are carried out within required timescales. Creation of new learner records on the e-portfolio system. Quality checking of documentation. Preparing reports. Assist with administration duties. Answer telephone enquiries or redirect/take messages as appropriate. Preparation of emails and other communication to customers and apprentices. Data entry. Maintaining spreadsheets capturing learner and process progress. Contribute to the sharing of good practice and support continuous improvement throughout the Company. Promote a positive image of the Company and all the services it delivers. Any other duties requested by the line manager.

Training:

The training will take place in the workplace. You will meet with your tutor every 4 weeks for a progress review and discuss underpinning knowledge of the qualification. 

Training Outcome:

Permenant employment.

Employer Description:
Education & Skills Training and Development Ltd is a private training provider dedicated to delivering high-quality Apprenticeship programmes across the UK in the Education and Childcare Sectors. Since our establishment in 2015, we have prided ourselves on our commitment to excellence in training.

Working Hours :
Monday - Friday between 9am - 4pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working