Business Admin Apprentice (Account Handler)

Making the tea/coffee/general office assistance Stamping/Franking the post/taking the post to the post office Answer incoming calls and emails in a timely and professional manner Understand the types of clients we have and their different insurance requirements Keep accurate and up to date file records of all prospects and clients Converting prospect records to live client records and send documents to clients Understand the rating guides and scheme products with clear knowledge of policy benefits and wordings Attending classic car shows on occasional weekends representing Abbeyfields Insurance Processing renewals, new business and mid term adjustments to motor policies Confidently be able to gather information from clients, assess their insurance needs and risk profile through the use of open and closed questions Be able to recommend different types of products depending on the client’s needs Successfully sell policies to clients, renew and maintain relationships with clients Keep up to date with any mandatory training modules

Based at our Halesowen office, you’ll receive full support and training as you learn the ropes of insurance broking, with the potential to grow into a long-term role within the company. We’re committed to your development, and you’ll have the opportunity to work towards recognised industry qualifications such as the CertCII after completing the apprenticeship.

Training:

As a Business Admin apprentice, you will attend an online lesson once a month. In addition, you will be allocated with an assessor who will visit you within the workplace once every 6-8 weeks. You will complete a portfolio of work before going through your End Point Assessment.

Training Outcome:

There is potentially a permanent position available for the right candidate, on succesful completion of the apprenticeship.

Employer Description:
Abbeyfields Insurance is a family run specialist vehicle insurance broker. Our team of brokers and underwriters have spent over 35 years working in the classic car and multi car insurance industry. We also cover niche vehicles such as ex-military and kit or replica cars.

Working Hours :
Monday to Friday, 9.00am - 5.00pm. From time to time, we also attend Classic Car events at weekends to promote our brand and connect with potential clients - a great opportunity to experience a unique side of the business!

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills