Learning to take on outline and detail design, both individually (under supervision) and as part of a wider team, for projects within certain timescales
Assisting with design support activities during construction
Developing your ability to gather and analyse information and report on findings
Learning how to apply the project requirements to fully meet the client specification in accordance with relevant standards
Being given and increasing amount of responsibility and ownership as your knowledge and skills develop
Learning to carrying out site visits, surveys and inspections
Learning how to prepare and check feasibility studies, inspection, assessment and technical reports and other written documents ensuring compliance with Avove procedures
Learning how to prepare/check design approach, calculations, drawings and documents
Training:
Civil Engineer (degree) Apprenticeship Standard
Training Outcome:
Assistant Civil Engineer
Civil Engineer
Senior Engineer
Principal Engineer
Employer Description:We design, build, and maintain the UK’s utilities infrastructure to help transform local communities for the better. We provide cutting-edge and sustainable engineering solutions and play a critical role in helping to keep the water running, the lights on and people connected.Working Hours :Monday - Friday. Start and finish times to be decided with your people manager.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Assist customers in scheduling service appointments, providing information on available services, and answering inquiries
Greet customers in a professional and courteous manner, ensuring a positive service experience
Liaise between customers and service technicians to convey vehicle concerns, service requirements, and estimated completion times
Learn to interpret vehicle maintenance schedules, service manuals, and repair estimates to provide accurate recommendations to customers
Coordinate with the parts department to ensure timely availability of required components for service appointments
Keep customers informed of service progress, including any additional repairs or maintenance identified during inspections
Handle customer complaints and concerns effectively, striving to achieve satisfactory resolutions
Utilise computerised systems to input service orders, generate invoices, and maintain customer records accurately
Maintain a clean and organised service reception area, ensuring a professional and welcoming atmosphere for customers
Participate in training sessions and workshops to enhance customer service skills, product knowledge, and industry awareness
Training:Qualification:
The Programme lasts for 12-14 months, and you'll achieve a nationally recognised qualification: Level 2 Customer Service Practitioner
All of our apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre in Slough
Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules.
Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process.
Training Outcome:
Throughout your apprenticeship journey, we are committed to nurturing your growth and development, guiding you toward attaining a widely recognised qualification in the motor industry
This qualification serves as a cornerstone for building your career, offering abundant opportunities within our expanding Dealer Network
Upon successful completion of the program, you'll be well-equipped to advance and transition into new roles
Employer Description:Porsche Centre Sutton Coldfield is part of one of the largest Porsche Dealers Groups in the UK, Stratstone.
Within our state-of-the-art Porsche Centre, we offer an extensive range of new and pre-owned Porsche models which includes the 718, 911, Panamera, Macan, Cayenne and the electric Taycan. Our flexible financing options ensure you secure a great deal that is tailored to your needs and requirements. Approved by the manufacturer themselves, our selection of Approved Pre-Owned vehicles are delivered with a host of benefits that guarantee you are investing in a quality example. Porsche Centre Sutton Coldfield also prides itself on an unparalleled level of customer care, offering a bespoke and comprehensive aftersales service including professional servicing, maintenance, and genuine manufacturer parts.Working Hours :Monday - Friday, starting at 8:30am and ending at 5.30pm. Nevertheless, the specific working hours may vary depending on the requirements of individual dealers.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Patience....Read more...
Service technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Developing an understanding of workshop equipment
Advising the service receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:
The programme lasts for at least 36-months (3 years) and you'll achieve a nationally recognised qualification
All our apprentices are employed through the dealer network and attend weeklong block training at our state-of-the-art training centre in Slough
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Qualification: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme.Employer Description:Porsche Centre Sutton Coldfield is part of one of the largest Porsche Dealers Groups in the UK, Stratstone.
Within our state-of-the-art Porsche Centre, we offer an extensive range of new and pre-owned Porsche models which includes the 718, 911, Panamera, Macan, Cayenne and the electric Taycan. Our flexible financing options ensure you secure a great deal that is tailored to your needs and requirements. Approved by the manufacturer themselves, our selection of Approved Pre-Owned vehicles are delivered with a host of benefits that guarantee you are investing in a quality example. Porsche Centre Sutton Coldfield also prides itself on an unparalleled level of customer care, offering a bespoke and comprehensive aftersales service including professional servicing, maintenance, and genuine manufacturer parts.Working Hours :Monday - Friday, 8.30am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
Learn to identify and locate automotive parts using electronic catalogues, manuals, and computer systems
Assist customers in-person, over the phone, and via email to fulfil their parts requirements and inquiries
Collaborate with service technicians and mechanics to ensure accurate parts ordering and timely delivery
Receive, inspect, and organise incoming parts shipments, ensuring accuracy and quality control
Maintain inventory levels by monitoring stock levels, conducting regular audits, and placing replenishment orders as needed
Utilise point-of-sale systems to process transactions, generate invoices, and manage customer accounts
Provide product recommendations, technical advice, and pricing information to customers as needed
Handle customer complaints and concerns professionally, striving to achieve satisfactory resolutions
Uphold company policies and procedures regarding parts sales, returns, and exchanges
Participate in training sessions and workshops to enhance product knowledge, customer service skills, and industry awareness
Training:Supply Chain Warehouse Operative Level 2 Apprenticeship Standard:
The programme typically lasts 12-14 months dependant on the career path chosen and you'll achieve a nationally recognised qualification
All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Porsche Training Centre in Slough
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules.
Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process.Training Outcome:
There are lots of opportunities to develop your career within our expanding Dealer Network
Your early development is carefully mapped through your apprenticeship journey with your learning focussed toward achieving an industry-recognised qualification that's recognised across the motor industry
This is the grounding for your future development within the network and opportunities exist once qualified to further develop your skills and to move into new roles
Employer Description:Porsche Centre Sutton Coldfield is part of one of the largest Porsche Dealers Groups in the UK, Stratstone.
Within our state-of-the-art Porsche Centre, we offer an extensive range of new and pre-owned Porsche models which includes the 718, 911, Panamera, Macan, Cayenne and the electric Taycan. Our flexible financing options ensure you secure a great deal that is tailored to your needs and requirements. Approved by the manufacturer themselves, our selection of Approved Pre-Owned vehicles are delivered with a host of benefits that guarantee you are investing in a quality example. Porsche Centre Sutton Coldfield also prides itself on an unparalleled level of customer care, offering a bespoke and comprehensive aftersales service including professional servicing, maintenance, and genuine manufacturer parts.Working Hours :Monday - Friday, 8.30am - 5.30pm. All learners will be required to work the minimum apprenticeship duration of 30 hours per week. At least 20% of your working hours will be allocated to off-the-job training.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Day-Day Responsibilities:
1. General Admin/Support: To carry out a complete range of administrative tasks under the direction of the Residential Compliance Manager/Enhanced Senior Compliance Officer.
2. Safeguarding: To collate, copy and process, where appropriate, all occurrences (accidents, incidents, allegations, complaints etc.) in line with organisational policy and procedure.
3. Meetings: Attendance and participation at meetings as required and ensure accurate, detailed and appropriate actions are produced (including face-to-face meetings, Microsoft Teams and conference calls).
4. Liaising with Local Authority Commissioning Teams: To accurate distribute monthly and bi-annually auditing reports in line with Ofsted regulations.
5. Ofsted: Produce accurate for submission to Ofsted as well as sending updated company material in an annual basis.
6. Statistical Information: To provide clear/accurate statistical information as required.
7. Database Inputting: Manage, organise and update relevant data using database applications and excel.
8. Auditing & File Archiving: To undertake regular file and database audits, reporting findings to Line Manager. Ensure files are kept up-to-date both via the database and e-files in line with strict weekly timescales.
9. Preparation for inspection: Ensure all admin functions are compliant and assist the Residential Compliance manager in preparation for regulatory inspections and or tender submissions.
10. Office Cover: To provide cover in the absence of other staff as directed.
11. Work within the provisions of the Data Protection Act, observing strict confidentiality in relation to all aspects of work undertaken.
12. Respond sensitively and professionally in supporting and maintaining professional relationships with colleagues and all contacts who work with the agency.
13. To be aware of and work within the Company’s health and safety policies, relating to the working environment and building security, reporting any issues promptly to immediate Line Manager.
14. To be aware of equal opportunities issues and to work positively towards anti-discriminatory and anti-racist practice.
15. Develop personal skills and capability through on-going training as provided internally by the company or externally subject to company approval and as agreed with your Line Manager.
Benefits Include;
• On-Site Parking.
• Career Development – We offer many career paths, recognising hard work & supporting you into senior roles.
• Competitive Salary – Using structured pay grades based on your training and experience.
• Wellbeing – Access to therapeutic wellbeing sessions with our Therapeutic Services team.
• Bonuses – Receive £200 service award on your two-year anniversary, plus up to £500 special recognition service for outstanding practice.
• Awards – The chance to win up to £150 in vouchers every month from our REACH Awards.
• MediCash - Cashback for various medical appointments & treatments with MediCash.
• Life Assurance Scheme – 3 x annual salary after successful completion of your probation review.
• Increased Holiday – 25 days annual leave, rising to 28 days within 4 years, plus all bank holidays.
• Additional 2.5 days each year for your birthday, a health and wellbeing day and a half day festive shopping day.Training:Paragon Skills is a leading national Apprenticeship training provider, supporting over 4,000 learners and 1,500 organisations. Paragon Skills has some of the highest success and achievement rates in the industry.
It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact.
This involves regular catch-ups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study.
This will give you every chance to achieve the highest grade possible! On completion of this 12 month apprenticeship you will have gained; Apprenticeship in Business Administration Level 3.Training Outcome:Possibility of a full time role after the completion of the apprenticeship.Employer Description:As a reputable domiciliary care agency, our mission is to enable individuals to maintain their independence and experience a life filled with dignity. We provide compassionate care within the familiarity and comfort of their own homes, ensuring that their happiness and comfort are prioritized without any compromise on the quality of care. Our well qualified nurses and carers have been specially trained and are competent in their roles and responsibilities.Working Hours :Monday-Friday (9am-5pm)Skills: Communication skills,IT skills,Organisation skills,Attention to detail....Read more...
We have direct contact with our customers and are responsible for maintaining a profitable book of Public Sector business, whilst supporting customers in managing the ever-changing risks they face. Your role could involve:
Understanding the risks a customer can face and how our products and services can support them
Assessing what could go wrong for a customer and how we make sure we charge them the right amount to ensure we have enough funds available to support them when they need us
Review what kinds of situations need to be covered and make sure our policy is worded to provide the right protection
Building relationships and developing your negotiation skills to work more strongly with our customers and partners.
Working with experienced underwriters who will support you and help you navigate a dynamic and rapidly changing insurance market.
Training Outcome:
Your qualification is just the start of your career at Zurich. Once your apprenticeship is complete you will have plenty of opportunities to put your new skills into practice while continuing to develop and grow.
Employer Description:At Zurich our brand purpose is to create a brighter future together, for our customers, our partners, our employees and the planet. It’s a promise that for our customers, we will put their needs at the heart of everything we do and for our employees, to grow and develop together. We put our customers at the heart of everything that we do, and we’re looking for like-minded people to join us.
We’re passionate about diversity and inclusion, we want our people to bring the whole of themselves to work.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
