Business Administration Apprenticeship - Birmingham
Day-Day Responsibilities:
1. General Admin/Support: To carry out a complete range of administrative tasks under the direction of the Residential Compliance Manager/Enhanced Senior Compliance Officer.
2. Safeguarding: To collate, copy and process, where appropriate, all occurrences (accidents, incidents, allegations, complaints etc.) in line with organisational policy and procedure.
3. Meetings: Attendance and participation at meetings as required and ensure accurate, detailed and appropriate actions are produced (including face-to-face meetings, Microsoft Teams and conference calls).
4. Liaising with Local Authority Commissioning Teams: To accurate distribute monthly and bi-annually auditing reports in line with Ofsted regulations.
5. Ofsted: Produce accurate for submission to Ofsted as well as sending updated company material in an annual basis.
6. Statistical Information: To provide clear/accurate statistical information as required.
7. Database Inputting: Manage, organise and update relevant data using database applications and excel.
8. Auditing & File Archiving: To undertake regular file and database audits, reporting findings to Line Manager. Ensure files are kept up-to-date both via the database and e-files in line with strict weekly timescales.
9. Preparation for inspection: Ensure all admin functions are compliant and assist the Residential Compliance manager in preparation for regulatory inspections and or tender submissions.
10. Office Cover: To provide cover in the absence of other staff as directed.
11. Work within the provisions of the Data Protection Act, observing strict confidentiality in relation to all aspects of work undertaken.
12. Respond sensitively and professionally in supporting and maintaining professional relationships with colleagues and all contacts who work with the agency.
13. To be aware of and work within the Company’s health and safety policies, relating to the working environment and building security, reporting any issues promptly to immediate Line Manager.
14. To be aware of equal opportunities issues and to work positively towards anti-discriminatory and anti-racist practice.
15. Develop personal skills and capability through on-going training as provided internally by the company or externally subject to company approval and as agreed with your Line Manager.
Benefits Include;
• On-Site Parking.
• Career Development – We offer many career paths, recognising hard work & supporting you into senior roles.
• Competitive Salary – Using structured pay grades based on your training and experience.
• Wellbeing – Access to therapeutic wellbeing sessions with our Therapeutic Services team.
• Bonuses – Receive £200 service award on your two-year anniversary, plus up to £500 special recognition service for outstanding practice.
• Awards – The chance to win up to £150 in vouchers every month from our REACH Awards.
• MediCash - Cashback for various medical appointments & treatments with MediCash.
• Life Assurance Scheme – 3 x annual salary after successful completion of your probation review.
• Increased Holiday – 25 days annual leave, rising to 28 days within 4 years, plus all bank holidays.
• Additional 2.5 days each year for your birthday, a health and wellbeing day and a half day festive shopping day.
Training:
Paragon Skills is a leading national Apprenticeship training provider, supporting over 4,000 learners and 1,500 organisations. Paragon Skills has some of the highest success and achievement rates in the industry.
It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact.
This involves regular catch-ups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study.
This will give you every chance to achieve the highest grade possible! On completion of this 12 month apprenticeship you will have gained; Apprenticeship in Business Administration Level 3.
Training Outcome:
Possibility of a full time role after the completion of the apprenticeship.
Employer Description:
As a reputable domiciliary care agency, our mission is to enable individuals to maintain their independence and experience a life filled with dignity. We provide compassionate care within the familiarity and comfort of their own homes, ensuring that their happiness and comfort are prioritized without any compromise on the quality of care. Our well qualified nurses and carers have been specially trained and are competent in their roles and responsibilities.
Working Hours :
Monday-Friday (9am-5pm)
Skills:
Communication skills,IT skills,Organisation skills,Attention to detail