As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit.
The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.
Customer Service:
Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside.
Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed
Booking and amending appointments, answering the phone, updating patient records
To answer the telephone promptly and in the prescribed manner.
Ensure that the answer machine messages are switched on and off at the relevant times of the day
Check the telephone for messages that may have been left and return the calls as required
Ensure the reception emails are checked frequently and all emails responded to
Accurately update and protect patient information including on the patient electronic database
Book next appointments before the patient leaves the practice
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls
Ensure that the appointment system is efficient and accurate
Ensure the appointments books are kept full as possible
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments
Accessing sensitive information whilst always maintaining patient confidentiality
Ensuring patients are aware of the dental services and products we offer
Build and nurture great working relationships with the Clinical team and Practice team
Be actively involved in the smooth running of the practice by working well with the practice team
Work at other practice locations from time to time as required
Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'
Administration:
Keep the reception area and waiting room clean and tidy
Record lab work back when returned to the practice from the lab
Send out ‘Failed to attend’ letters the same day to the relevant patients
Record and send out patient recalls
Manage open courses as directed by the Practice Manager
Organise stock supplies and control for reception
Remove safely any hazards from the waiting area (e.g., stock deliveries)
Ensure all relevant forms for NHS and private are completed
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner
Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day)
Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day
To log out of SFD and SOE when leaving the reception desk
Attend and participate in practice meetings
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship
Training Outcome:
Possibility of a full time role after the completion of the Apprenticeship
Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday - Thursday, 08:15 - 17:15 and Friday, 08:15 - 16:45Skills: Communication skills,IT skills,Attention to detail....Read more...
My client is a well established Legal 500 law firm with a network of offices across the West Midlands. They are looking to recruit an experienced Conveyancing Legal Secretary/Paralegal to join their successful team based in their Banbury office.
The successful candidate will assist Fee Earners with a range of administrative tasks to support the Conveyancing process.
Your role will be :
- To provide a full administrative and secretarial service within the department to ensure that the work is carried out in an expeditious manner and to meet the standards required by the Company.
- To work in accordance with the Office Manual and to act at all times in an appropriate manner as an employee of a professional practice.
Key Responsibilities:
- Undertake document preparation, typing, administration and secretarial work, following dictations from fee-earners
- Scanning post and allocating to fee earners electronically
- Assist in maintaining client files
- Providing Conveyancing quotes if required
- To progress files through to post-completion, file closing and progressing to archive
- Dealing with client enquiries and queries over the telephone and in person, and providing updates to clients and estate agents
- Update files on the Case Management System, maintain activities in case to ensure timely compliance with deadlines and required actions
- Undertake general administrative tasks
- Attend Department Meetings and Firm Wide Meetings
- Undertake any reasonable instructions made by Directors, Heads of Department, Line Manager or Fee Earners within the limits of this Job Description
Skills and Experience required:
- Experience of working in an administrative role for a law firm
- Strong typing skills and previous experience of following dictations
- Knowledge of Residential Conveyancing processes is desirable, but not essential
- Sound interpersonal skills
- Excellent client care
- Good organisation and administration skills with attention to detail
- Ability to be a team player
- Working knowledge of Microsoft Windows
- Working knowledge of Case Management Systems would be desirable
- Flexible attitude to work
- Excellent time keeping and organisational skills
- You may be required to work at the other offices of the Firm from time to time be as required by the management
Benefits
- A competitive salary with annual reviews and genuine opportunity to progress
- Flexible and hybrid working options
- Generous holiday entitlement, Holiday buy and sell scheme (on successful completion of probationary period)
- Office closure between Christmas and New Year (1 day of annual leave will be allocated to this). 1pm finish on Christmas Eve when it falls on a normal working day
- A range of other excellent benefits.
If you are interested in the above Private Property Lawyer role, please call Sam Oliver on 0121 368 1833 or forward your most recent CV to s.oliver@clayton-legal.co.uk.
Clayton Legal recruits for law firms and in house departments across the UK. Our pedigree and service levels give those looking to move in the legal market and law firms looking to recruit a refreshingly different recruitment experience. You will work with experienced professionals, dedicated to your success. Take a look at our website www.clayton-legal.co.uk for our latest blogs and legal news and to keep up to date with current vacancies.....Read more...
The purpose of the role is to:
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Undertake a variety of administrative duties to assist in the smooth running of the practice
Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies
Duties and responsibilities:
The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels:
Opening up/locking-up of practice premises and maintaining security in accordance with Practice protocols
Maintaining and monitoring the practice appointments system
Processing personal and telephone requests for appointments, visits, answering the telephone and conveying messages and ensuring callers are directed to the appropriate healthcare professional
Processing and distributing incoming (and outgoing) mail
Filing and retrieving paperwork
Accepting requests for prescriptions including checking the fax machine, emails and prescription box
Full job description available upon requestTraining:
Business Administrator Level 3 Apprenticeship Standard
On the job training as well as taught sessions at New College Swindon
Training Outcome:
Opportunity to progress to be a member of the team with a permanent role
Possibility of further qualifications to be sponsored by practice via New College
Employer Description:Tinkers Lane Surgery is a friendly, high performing GMS Practice, based in a purpose built health centre within the market town of Royal Wootton Bassett, just off the M4 in Wiltshire.
Our current team has three partners (one Senior Partner GP, one Managing Partner and a Financial Partner), two salaried GPs, one Qualified Physician Associate and one Advanced Nurse Practitioner. The nursing team consists of 9 clinicians ranging from practice nurses to Health Care Assistants. The Clinical Support team carries out all the reception and administration duties for the practice, consisting of 9 members headed up by a reception supervisor. We are a training practice and currently have 3 x GP trainees, 9 x medical students a PA student and 2 x Trainee Nurse Associates.Working Hours :Monday to Friday between 8.00am and 6.30pm (37 hours flexible over the days to meet the needs of the team.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Main Duties/responsibilities will include:
To assist in the provision of a Finance Service whilst developing the skills needed to achieve the Level 3 AAT qualification
The role will cover a wide variety of tasks such as income, supplier payments and accounting
Finance duties can include:
Processing and coding expenditure payments, including invoices and petty cash
Bank reconciliations
Processing journals
Processing and coding income transactions
Attend college/training provider as and when required and meet the demands of qualification requirements, working with the training provider to ensure qualification is obtained within set timescales
Meet deadlines of college/training provider
Efficient use of IT back-office systems, including Microsoft Outlook, Excel and Word (training will be provided where appropriate)
To maintain a confidential (manual and electronic) filing system to ensure that accurate, up-to-date information is available
To prepare and dispatch standardised letters and e-mails as directed to the required standards and timescales
To undertake filing, photocopying, collation of information and general clerical work
To undertake standard word-processing, presentation work, spreadsheet work and database input as required
Liaise with the line manager for additional duties as required
To support the administrative processes carried out in the office
To respect the confidential nature of the work and protect personal information in accordance with data protection regulations and policies in place
Training:
Level 3 Assistant Accountant Apprenticeship Standard
Location: Unit 1A/1B Birch House, 80 Eastmount Road, Darlington DL1 1LA
Working 5 days per week, inclusive of 1 day per week for study at Darlington College
Training Outcome:Upon successful completion of the apprenticeship, you may have opportunity to progress within the business by continuing on to Level 4 AAT or other means of accounts qualification.Employer Description:TM Accountancy and Finance, a professional Darlington accounting firm founded in 2020, has many combined years of experience. Our expertise have proven to be invaluable as we have assisted hundreds of clients throughout the nation, who have came to TM Accountancy and Finance in the search of a personal and dependable service.
Our reputation is based on our willingness to go above and beyond for each and every client we serve. The TM Accountancy and Finance team will be more than happy to assist you in any way we can, whether you are a new business looking for help, a sole trader seeking financial advice or help with your VAT returns.Working Hours :Monday to Friday 8am - 3pm with a day release to college
This apprenticeship is 15 months plus 3 months for the End Point Assessment and gateway.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Common sense,Reliable,Motivated,Thorough....Read more...
About The RoleThis is a key role within the People Services Team, where you will be enabling the delivery of the learning & development strategy. You will have responsibility for maintaining the Salvation Army Homes Learning Management System (Skillgate) and will provide administrative support to the Learning & OD Manager.The role will include uploading training into Skillgate and maintaining training records, booking venues for face to face training, providing support to the management of apprenticeship schemes, liaising with suppliers, capturing financial information, carrying out delegate management/attendance lists, analysis of course evaluations, carrying out regular audits of mandatory training compliance.The role is agile working, with the vast majority of time home working, but may involve occasional national travel to our regional offices.We invest in our people by offering a number of employee benefits including 26 days annual leave (rising to 31), public holidays, professional development, pension scheme with life assurance, employee reward portal and a healthcare cash plan.About The CandidateYou will instinctively work in a manner that aligns fully with Salvation Army Homes values and behaviours, demonstrating energy and passion, along with a positive, can-do attitude in your daily contribution as L&D Administrator in transforming lives.You will be an experienced administrator who is confident in using databases (ideally LMS but not essential), strong organisational skills, great people skills and excellent attention to detail. It is essential you have excellent Microsoft Office skills. About The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible....Read more...
As a dental receptionist, you have the first contact with the patient, and the professional appearance, behaviour, and standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of well-being in the whole practice.
Customer Service:
Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside.
Welcoming patients, whether in person or over the telephone, establishing the reason for their visit/call and ensuring they are treated in a friendly, courteous and professional manner, always communicating about waiting times.
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors' book is signed.
Booking and amending appointments, answering the phone, and updating patient records.
To answer the telephone promptly and in the prescribed manner.
Ensure that the answer machine messages are switched on and off at the relevant times of the day.
Check the telephone for messages that may have been left and return the calls as required.
Ensure the reception emails are checked frequently and all emails are responded to.
Accurately update and protect patient information, including in the patient electronic database.
Book next appointments before the patient leaves the practice.
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls.
Ensure that the appointment system is efficient and accurate.
Ensure the appointment books are kept as full as possible.
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments.
Accessing sensitive information whilst always maintaining patient confidentiality.
Ensuring patients are aware of the dental services and products we offer.
Build and nurture great working relationships with the clinical team and practice team.
Be actively involved in the smooth running of the practice by working well with the practice team.
Work at other practice locations from time to time as required.
Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'
Administration:
Keep the reception area and waiting room clean and tidy.
Record lab work when returned to the practice from the lab.
Send out ‘Failed to attend’ letters the same day to the relevant patients.
Record and send out patient recalls.
Manage open courses as directed by the practice manager.
Organise stock supplies and control for reception.
Remove any hazards from the waiting area (e.g., stock deliveries).
Ensure all relevant forms for NHS and private are completed.
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner.
Print the day sheets from the computer system for the next day and get the record cards out if required (update before the end of the day)
Ensure that the toilets are checked daily and are clean and tidy, and that they are stocked sufficiently for the day.
To log out of SFD and SOE when leaving the reception desk
Attend and participate in practice meetings.
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changing operating environment.
On completion of this 12-month apprenticeship, you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full-time role after the completion of the apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday, Wednesday, Friday (08:00-17:45).Skills: Communication skills,IT skills,Attention to detail....Read more...
There is an expectation that all employees should always comply with the Trust’s code of conduct, safeguarding policies and practices and have:
Personal integrity and a commitment to the Nolan Principles of Public Service
A commitment to diversity, equal opportunities and anti-discriminatory practices
A commitment to ensuring children learn in a safe environment
A commitment to professional development and training
An affinity with The Rose Learning Trust culture and purpose
The successful candidate will:
Be an enthusiastic, highly motivated individual who will bring a sense of energy and passion to the role
Have a good level of general education - English and Maths at GCSE C (4) or above is essential
Use their initiative to work independently and flexibly.
Ideally have experience of working in a customer focusing role.
Enjoy working with children and form good relationships with both children and adults.
Understand the importance of confidentiality.
Have a desire to progress within the world of education be that child facing or in the business side of school.
Ideally become a trained First Aider.
Hold everyone in due regard.
We can offer in return:
A friendly, caring school which is central to the community.
An inclusive ethos with enthusiastic and motivated learners.
A happy and welcoming school where children, parents, staff and visitors feel valued for who they are.
A dedicated and supportive team who create an ethos of success for both staff and pupils.
Excellent professional development opportunities across a growing Multi Academy Trust.
Wonderful pupils and parents who support the school in all that it does.
Please note Apprentice contracts are fixed term and linked to the course. Should you fail to attend or leave the course early for any reason including completion then your contract of employment will cease.
Visits to the school are warmly welcomed and encouraged. They can be made by appointment with the Assistant Head (SBM), Mrs Jayne Miller admin@woodfield.doncaster.sch.uk or 01302 853289
General duties including:
Morning will be spent in a busy admin office where you will provide a positive and welcoming reception for all visitors to the main office together with telephone duties.
Communication with school stakeholders including outside agencies
Maintain pupil information held on the management information system (Arbor)
Collation of pupil meals and management of dinner monies
Recording of daily medical/first aid forms via Medical Tracker
General tidiness and re-stocking of the admin and first aid supply cupboards
Assisting children and visitors to classes/meetings
There may be a requirement to cover playground duties or lunchtime supervision in the absence of other staff.
Meet and greet for Breakfast Club including daily registration.
Maintaining the pupil filing system
Assisting the Office Manager with daily attendance
Supporting with the organisation of school trips and collecting payment
Supporting with the organisation of after schools clubs and collecting payment
Petty Cash reconciliation
Finance input including but not limited to Petty Cash transactions, Purchase Order, Invoices, Direct Debits, Sales Invoices, assisting with the preparation of BACs runs.
Assist the Assistant Head (SBM) with HR file maintenance.
Assist the Assistant Head (SBM) with HR Recruitment.
Training:Training will be at Doncaster College, where you will access a wide range of facilities on offer.
Day release.
You will undertake the level 3 Business Administration standard.
https://skillsengland.education.gov.uk/apprenticeships/st0070-v1-0
You will undertake Functional Skills for English and/or Maths if needed.
You will undertake both on and off-the-job training by a team of industry-qualified professionals to give you the best skills, knowledge and experience that will help you become a successful Admin & Finance Officer of the future! Training Outcome:Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate.Employer Description:The Rose Learning Trust is a successful medium sized trust based in Doncaster and North Lincolnshire. We have grown from two schools to eleven over the last seven years with a central Trust office based in Balby. We are a trust that lives our vision of transforming futures collaboratively in all our work to ensure we develop and grow sustainably and embed best practice for the benefit of our pupils.Working Hours :Monday – Friday.
Term Time only (44.058 weeks).
37 hours per week.
8am to 4pm (3.30pm on a Friday).
with a 30 minute lunch taken daily. Note: 1 day per week will be off the role spent at college.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Non judgemental,Patience....Read more...
London, WC2R, £31,050 + Great Benefits, Core Hours 9am to 6pmAn exciting new career opportunity has arisen for an accomplished, organised and highly professional individual to join a growing business. You will be joining a team that has built long-standing commercial success and an impressive reputation for providing outstanding specialist advisory services to clients across the globe.Our client is a leading commercial barristers' chambers, with a thriving domestic and international practice, specialising in providing services across the areas of construction and engineering; energy and natural resources; infrastructure and utilities; international arbitration; IT and technology; offshore construction and marine engineering; planning and environment; procurement; competition; and associated professional negligence.The successful Receptionist / Conference Facilitator will work as the first point of contact for visitors to Chambers, creating a professional and welcoming environment for clients and other visitors. They will provide effective and efficient support services to ensure the smooth running of front of house. They will ensure conference suite bookings are fully planned and managed and will handle all calls to Chambers courteously and efficiently. The ideal applicant is a diligent, confident and professional individual, able to provide the full range of reception duties in a friendly and proactive manner. The successful candidate will report directly to the Finance and Administration Manager.Key Responsibilities
Providing a courteous service to all enquiries.
Operating the switchboard and actioning calls as appropriate.
Taking messages and ensuring they reach the appropriate person promptly.
Welcoming visitors and advising of arrivals as required or directed.
Advising clerks of clients arriving in the building.
Advising the administration department of any contractors in the building. Providing permits to work, if appropriate.
Ensuring building security entry and exit procedures are adhered to.
Booking conference rooms on the Chambers practice management system (Lex).
Ordering lunches for conferences, meetings, etc.
Assisting with mini-pupillage and pupillage application processes.
Assisting with advertising Legal Assistant vacancy on university websites.
Keeping reception areas clean and tidy.
Booking restaurants and taxis and ordering flowers/gifts/couriers as requested.
Ordering coffee, tea, crockery, glassware, cutlery and all other sundry or stock items as required.
Receiving deliveries and liaising with the post room to ensure prompt dispatch to addressee.
Assisting the administration department with various duties.
Ensuring stock room always has sufficient wine, beer, Champagne, etc. with fridges fully stocked.
Skills & Experience
Educated to GCSE standard as a minimum, with 5 GCSEs including English and Maths minimum grade 5 (or equivalent)
A minimum of 2 years’ experience in a reception role ideally in the professional services sector
Well presented, conscientious and reliable
Excellent organisational skills
Professional with an eye for detail
Strong written and verbal communication skills including excellent telephone manner
Self-motivated and proactive with a willingness to learn
Ability to plan ahead and prioritise workloads effectively
Good IT skills with experience of O365
Benefits
20 days holiday plus bank holidays (rising to 22 days after one year and 25 days after two years)
6% pension contribution
Bonus scheme
Season ticket loan
Permanent health insurance
Private medical insurance
Half day 'birthday' holiday
This is a superb opportunity for a highly organised individual with a positive outlook, excited by the prospect of a career in a client facing role within the legal sector. It is an ideal full-time role for a friendly individual with a professional demeanour and a client-focused attitude. You will be part of a small team that works closely together to deliver outstanding client service. 08:00 – 17:00 Mon - Fri. Apply now!....Read more...
Applications are invited from dedicated and enthusiastic Registered Nurses, Allied Health Professionals or Social Workers to join the Adult Learning Disabilities Community Living service as Band 5 Team Leader on the beautiful Island of Guernsey, in the Channel Islands.Reporting to the Band 6 Deputy Manager, you provide and oversee the care and support for Service Users with complex Learning Disabilities in their own homes and in the community, leading and motivating the Band 3 and Band 4 Support Workers in your team. The service users have a variety of both physical and psychological needs, and require assistance with daily living tasks, and to access the wider community.Guernsey provides a comprehensive and high quality Health and Social Care service to Adults with Learning Disabilities over 18 across the island.Please note; Guernsey has adopted the AfC banding system, but have applied their own salary scale.The current Band 5 salary range is £36,900 to £47,590 plus an annual bonus of £1,605 and higher unsocial hours enhancements; 36% evening/Saturday and 72% Sunday/BH.The island of Guernsey is in the Channel Islands and has a population of 65,000. It has some of the British Isles' finest and best-kept beaches, a mild and sunny climate, and an offbeat, historic harbor town in St. Peter's Port, the island's capital.Person Requirements:Registered Nurse, AHP or Social Worker with appropriate UK statutory professional registration as applicable.Current or recent experience supporting people with a Learning Disability and/or Autism including newly or soon-to-qualify Learning Disabilities Nurses looking to start their post-registration career. Current clean driving licence.Personal Qualities to include; Reliability, Honesty, Patience, Resilience, Motivation and Leadership skills.The benefits of working in Guernsey include: - A higher-than-UK salary.- An annual bonus of £1,605 - Registered Nurse applicants will recieve an additional £3,000 bonus on completion of two, then four years service. - A flat rate 20% income tax. - No Council tax or VAT - A relocation payment of £5,000* - On-site Staff Accommodation or a generous allowance for private rental accommodation* - A continental lifestyle, where the people are friendly, and crime is very low. *Full T&C in relocation directive We are a leading healthcare recruitment partner with particular expertise in the placement of the full range of Learning Disabilities staff.As a nurse-led consultancy, our detailed understanding of the complexity of LD roles places us in an excellent position to match your skills with the specific requirements of our Recruiting Managers.For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
CUSTOMER SERVICE ADVISOR – TALKE - £25400 plus performance bonus after 6 monthsDue to continued success, we are working with a fantastic company who require fantastic Customer Service Advisors to join their team. The company offers exceptional ongoing training and career progression. With further major growth plans in place, this is the perfect time to get on board and be a key player in their success. Previous experience is preferred but if you are confident on the phone and have the passion for customer service and helping people this could be the role for you.COMPANY BACKGROUNDOur client is a leading independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. Entering their 10th year of trading, they have continued to grow and gain a reputation for offering a competitive service and second to none customer service. This is a family run business and every single employee is a member of that family, as are the customers.CUSTOMER SERVICE JOB PURPOSEDevelop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries. Working in a fast-paced environment, to address customer issues via the telephone or email.CUSTOMER SERVICE DUTIES
Dealing with high volume incoming callsResolving customer issues in a timely mannerLiaise with external contractors to arrange and manager resolutions to the queries raisedDealing with a variety of questions and queriesPromoting the benefits of using the services the company providesAssisting with contract renewals and retaining customersDealing with complaintsMaintaining accurate customer records using the inhouse system
CUSTOMER SERVICE REQUIREMENTS
Excellent communication skillsIdeally experienced dealing with customers on the telephonePassionate about helping peopleTeam playerAble to work in a fast-paced environmentExcellent PC skillsProblem solverPatientAble to work under pressureDue to location, it is preferred you have you own transport
PACKAGE AND BENEFITS
Week One Shifts: 8am-4.30pmWeek Two Shifts: 9am – 5.30pmWeek Three Shifts: 10.30am-7pmWorking 1 in 3 Saturdays per month (9am-5pm) with a day off in lieu20 days holiday plus Bank HolidaysOnsite Parking£25400 plus performance bonusFantastic opportunity to build a careerRecreational break out roomsExcellent ongoing training and supportFun days and eventsFeel valued everydayRecognition awards
Follow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyCUSTOMER SERVICE ADVISOR – TALKE - £25400 plus performance bonus after 6 months....Read more...
Applications are invited from dedicated and enthusiastic Registered Nurses, Allied Health Professionals or Social Workers to join the Adult Autism Hub Residential service as Band 5 Team Leader on the beautiful Island of Guernsey, in the Channel Islands.Reporting to the Band 6 Deputy Manager, you will provide and oversee care and support for your Service Users, leading and motivating the Band 3 and Band 4 Support Workers in your team. The Autism Hub is a state of the art, purpose built, eight bungalow complex with high-end assistive technology to meet the needs of the tenants.Guernsey provides a comprehensive and high quality Health and Social Care service to Adults with Learning Disabilities over 18 across the island.Please note; Guernsey has adopted the AfC banding system, but have applied their own salary scale.The current Band 5 salary range is £38,744 to £49,970 plus an annual bonus of £1,605 and higher unsocial hours enhancements; 36%The island of Guernsey is in the Channel Islands and has a population of 65,000. It has some of the British Isles' finest and best-kept beaches, a mild and sunny climate, and an offbeat, historic harbor town in St. Peter's Port, the island's capital.Person Requirements:Registered Nurse, AHP or Social Worker with appropriate UK statutory professional registration as applicable.Current or recent experience supporting people with Autism and/or Learning Disabilities including newly or soon-to-qualify Learning Disabilities Nurses looking to start their post-registration career as part of this specialist Austim team.Current clean UK driving licence.Personal Qualities to include; Reliability, Honesty, Patience, Resilience, Motivation and Leadership skills.The benefits of working in Guernsey include: - A higher-than-UK salary.- An annual bonus of £1,605 - Registered Nurse applicants will recieve an additional £3,000 bonus on completion of two, then four years service. - A flat rate 20% income tax. - No Council tax or VAT - A relocation payment of £5,000* - On-site Staff Accommodation or a generous allowance for private rental accommodation* - A continental lifestyle, where the people are friendly, and crime is very low. *Full T&C in relocation directive We are a leading healthcare recruitment partner with particular expertise in the placement of the full range of Learning Disabilities staff.As a nurse-led consultancy, our detailed understanding of the complexity of Autism-specific roles places us in an excellent position to match your skills with the specific requirements of our Recruiting Managers.For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
Key Responsibilities: General administration support to the Contract Pack department, include but not limited to: attending weekly NPD & Planning meetings to update on current Contract Pack projects. Ensuring incomplete actions are escalated to NAM where necessary. Attend NPD liquid meetings if required. Produce and circulate minutes from meetings, including action points where required. Be the first point of contact for internal NPD queries and follow-up actions in a timely manner in relation to live projects and existing SKUs. Escalate any non-completion of tasks to the relevant NAM and make sure they are aware of any issues. Maintain an electronic filing system for the department for all NPD projects. Liaise with the transport team as and when required to ensure all finished product is offsite at the end of each day. Liaise with Packaging Coordinators across both sites to ensure material availability for new product launches and existing SKUs. Support with any sample requests – obtaining from the site, packaging, and dispatching. Liaise with customers in relation to basic queries, follow-ups etc. Maintain various spreadsheets (NPD Projects, Material Breakdowns, Material MOQs). Additional Functions: Any other duties as requested by your manager. Key Performance Indicators: Respond to or escalate emails within 48 hours. Respond to calls and voicemails within 24 hours. Share meeting notes within 24 hours where required. Share meeting action points on the same day when required. Positive relationships with Transport, NPD and Planning and sites. All materials are available on site for launches. Skills and Experience: Attention to detail. Ability to prioritise workload depending on level of importance. Exceptional organisational capability. Reliability in completing tasks, accurately and on time. Trustworthiness with sensitive information. A positive and enthusiastic disposition. Ability to build rapport and relationships quickly. Ability to challenge within reason where required. Proactive approach to problem-solving. Competencies: Entrepreneurial spirit, ambitious in our achievements, passionate with a can-do attitude, responsible attitude and acting with integrity. Authentic and sincere. Working as one team. Commercially/business savvy. Customer-focused. Enthusiastic and tenacious. Support and challenge ways of working and each other. Experience: Proven experience in a busy environment. Represent the use of initiative. Able to demonstrate working in a team and on one's own initiative. Qualifications: GCSE grade C and above. Relevant administration qualification – not essential. Relevant Microsoft qualifications as required – not essential. Intermediate Excel skills. Own car and a driving licence are essential as you may need to travel across sites.Training:Training to be provided: Training for this qualification will be provided by ourselves at SCCU Group, an Ofsted good training provider. Our tuition is all delivered in the workplace and bespoke to your particular role. Dependent on the learner's prior knowledge. Business Administration Level 3 Standard, 18 months practical with an additional 2 months End Point Assessment period. Functional Skills in Maths, English, and ICT (if required).Training Outcome:Future Prospect: Contract Pack ExecutiveEmployer Description:https://www.astonmanor.co.uk/Working Hours :37.5 per week - Monday to Friday.Skills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Creative,Customer care skills,IT skills,Initiative,Logical,Non judgemental,Number skills,Organisation skills,Patience,Presentation skills,Problem solving skills....Read more...
This is a rare opportunity to join Thrive4Life as a Business Growth Apprentice. Based mainly in our friendly Esher office (just 8 minutes from Esher station) and with regular days at our Wellbeing Centre in the Lloyd’s building, EC3 (Bank Station) in the very heart of the City of London, this role offers a unique blend of office-based training and exposure to the London City environment and culture.
You’ll be working closely with two experienced managers — Julia McAllister (Growth Manager, Thrive4Life Wellbeing Centre) and Rhea Mall (City Health Campaign Lead and Data Scientist), as well as gaining mentoring from senior company leadership and hands-on experience across a wide range of functions including administration, in person and streamed events, data, and client support.
Purpose of the Role
To provide day-to-day administrative support to both Thrive4Life and Wellbeing Centre Business Growth activities, ensuring smooth operations, excellent client service, and robust data management. This is a wide-ranging apprenticeship designed to give you valuable, transferable skills and a strong career foundation.
Duties and Responsibilities
Supporting the City based Wellbeing Centre
Welcome patients and handle enquiries by phone, email, and in person
Support bookings, payments, and client care using the Cliniko system
Assist with monthly health talks, Pilates sessions, and city-based promotional in person events and pop-up expo stands
Prepare marketing materials and keep promotional displays stocked across the Lloyd’s building
Help process national referral bookings and maintain tidy clinic facilities
Supporting Data & Outreach
Input, validate, and manage data across our CRM systems and spreadsheets.
Consolidate data from enquiries, bookings, events, and subscriptions.
Assist in building prospect lists for outreach campaigns and support data cleaning.
Help prepare reports and dashboards (e.g., enquiries, conversions, event attendance).
Provide support for email marketing and light research tasks.
General Office Administration
Handle incoming calls and emails, taking messages or directing queries.
Support document preparation, filing, and record-keeping.
Assist with scheduling meetings, travel, and other logistics.
Provide ad hoc support to the wider team as needed.
What Makes This Role Unique
A rare opportunity to gain exposure not only to business administration but also to finance, sales, marketing, and delivery, giving you a broad foundation for your career.
The chance to work both in a supportive Esher small office environment and in the vibrant London City setting, gaining insight into corporate culture and client engagement in the city of London.
Practical involvement in a company that has just launched a new website and adopting an AI-driven customer relationship platform — with state-of-the-art client engagement to drive growth.
Real mentoring and day-to-day learning from senior leaders in the company, giving you insight into business strategy as well as administration.
For the right candidate, multiple opportunities to expand the role and grow with the company.
Training:This role is aligned to the Business Administrator Apprenticeship Level 3 Standard.
You’ll receive structured off-the-job training and mentoring, while building a portfolio of evidence from your real work. Modules include communication, IT skills, customer service, events, data management, and business improvement. You will attend Kingston College for your off the job training.
What You’ll Gain
Real responsibility from day one in a supportive small team
Skills in administration, experience with Excel, customer relationship manager (CRM) databases, Salesforce, Cliniko, Genie AI - CRM (with built in AI drivers), and other modern outreach tools
Exposure across the board from finance, sales, marketing, and delivery, giving you well-rounded working business experience. Insight into the fast-paced health, safety, and wellbeing industries
A nationally recognised apprenticeship qualification
Strong career prospects in business administration, operations, or data management
Our apprentices will receive direct, hands-on training from their line managers (the Growth Manager and Data Scientist), as well as ongoing support and mentoring from senior management and other members of the team. Training will be practical, structured, and embedded in daily tasks, ensuring skills are developed in real time
We will also encourage knowledge-sharing across the business, so the apprentice gains a broad understanding of operations, marketing, events, client care, and data management
The apprentice will work closely with colleagues in a friendly, supportive team environment where guidance and feedback are always available
Training Outcome:
This apprenticeship offers a launchpad into business administration, operations, and corporate health. Graduates can advance within Thrive4Life or OFI into roles such as Business Administrator, Client Relationship Executive, or Marketing & Events Coordinator. The skills gained, including administration, client service, and data management, are valued in all sectors
This foundation prepares candidates for various careers or senior roles
Employer Description:Thrive4Life is a dynamic corporate health & wellbeing company delivering workplace wellbeing programmes, clinical services, and health promotion. Our flagship Thrive4Life Wellbeing Centre in the iconic Lloyd’s Building (EC3, London) offers physiotherapy, osteopathy, massage, podiatry, Pilates, and health awareness events.
We also run an acclaimed Talks Programme, providing streamed and in-person sessions led by medical professionals, surgeons, psychologists, nutritionists, and other health specialists. These talks educate and inspire staff on vital topics such as mental health, cancer prevention, stress management, nutrition, and healthy ageing.
Our sister company, Osteopaths for Industry (OFI), has delivered health & safety training nationwide for over 35 years, specialising in manual handling, people handling, DSE training, and risk management. Together, Thrive4Life and OFI sit at the forefront of workplace health and wellbeing.
What sets us apart?
Clinically led expertise across a wide range of disciplines, ensuring everything we deliver is evidence-based and impactful.
High-profile clients including Buckingham Palace, the BBC, City of London Corporation and leading city insurance companies such as Tysers and Chubb.
Innovation and growth, with a new website and AI-powered CRM platform launching.
Exposure to London City culture alongside a supportive small office environment in Esher.
Wide-ranging experience across finance, sales, marketing, events, delivery, and data.
A meaningful mission: to help save lives and improve quality of life through education and awareness.
Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Attention to detail,IT skills,Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Creative,Logical,Initiative,Team working....Read more...
We are looking for an ambitious and bright individual who is an independent thinker and is capable of working well in a team. The purpose of the role will be to provide an effective HR and general administrative service to enable the academy to achieve the highest possible standards for its students. Applicants may study towards a Business Admin L3 apprenticeship or a HR3 Apprenticeship as desired.
The successful applicant must have great organisational and communication skills. You will also be able to work flexibly both as part of a team and on your own initiative.
Key tasks and responsibilities will include:
General Administration:
Provide effective administration support to the academy, including but not limited to;
Maintaining manual and computerised records/management information systems.
Assisting with the implementation and HR policies and procedures in a fair and consistent manner.
Responding to routine correspondence.
Operate relevant ICT packages/information systems; Word, Excel, Outlook and the internet.
Preparing files and documents for internal processes and communications.
Reprographics tasks including photocopying, binding, laminating, enveloping and distribution of materials.
General office duties and administration, including support teaching staff with administrative tasks, such as labels, mail merge, and letters.
Reception and first aid duties, where cover is required.
To deal courteously and efficiently with all visitors and colleagues.
Support the organisation of events such as parents' evenings and recruitment days by offering a friendly and professional admin support service.
HR Administration:
Process recruitment paperwork, including collation of applications, invitations, and undertaking of relevant pre-interview checks.
Assist in the arrangement and facilitation of internal and Trust recruitment days.
Log and monitor sickness absence in accordance with the Academy’s Managing Attendance Policy, and inform the HR Manager of any cases that require review, and produce accurate paperwork and invitations for associated meetings.
Ensure accuracy of information by ensuring employment changes, new starters and leavers are updated on the management information system.
Produce corporate ID badges for staff.
Assist the HR Manager with the completion of the annual workforce census.
Provide administrative support on confidential case work.
Process recruitment advertisements for Crofton Academy on the website and relevant recruitment boards.
Undertake annual safeguarding checks and training for all staff.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation, which is relevant to your post within the company, to meet the overall business objectives. Training:You will complete either the Business Administration Level 3 Advanced Apprenticeship or the HR Support Level 3 Advanced Apprenticeship. Upon completion (HR Apprenticeship only), you will be eligible to apply for Associate membership of the Chartered Institute of Personnel and Development (CIPD).
The apprenticeship will be delivered via remote 1:1 tutor support, self-led study and blended learning and development activities, all within the workplace.
You and the employer can decide together when training will take place each week.Training Outcome:Upon succesful completion of the apprenticeship you will have a recognised HR Level 3 qualification (or Business Admin L3 - if that route is chosen).Employer Description:Crofton Academy, part of Castleford Academy Trust, is an 11-16 mixed comprehensive of over 1,000 pupils offering a broad and balanced curriculum. Our expectations are high and this is reflected in our very successful academic record. The Academy was inspected in July 2023 and was awarded ‘Good’ in all categories and inspectors praised the Academy for its significant transformation. The inspection commended the Academy’s improvements in pupil behaviour, the wide range of clubs and societies available, its well-structured approaches to teaching, and the high-quality professional development that staff receive.
We value and develop our staff by attracting and retaining high quality employees, supporting them to achieve their best and create opportunities for professional growth and development. The leadership and staff are incredibly proud of the Academy’s achievements and we welcome you to visit our school for a tour to see us in action. Castleford Academy Trust is in a period of transition which has seen the Trust grow significantly with the academies within Northern Ambition Academies Trust having joined the Trust in February 2025.Working Hours :Monday to Friday - 7.45am - 3.45pm - (3.15pm finish on a Friday) term-time plus 10 days - Salary is £7.55 per hour and the actual salary is £12,822.00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative....Read more...
JOB DESCRIPTION
DAP is currently looking to hire Supply Planning Manager. The Supply Planning Manager will be responsible to lead and integrate a robust S&OP process across the DAP enterprise. They will manage the daily activities of demand, supply, and inventory planning. Support the operations analytics function.
Responsibilities
Lead the Supply Planning process and sustain as business practice.
Develop, document, and communicate an integrated and aligned monthly supply plan to ensure customer service, inventory, and OEE targets are achieved. Execute plan by managing weekly manufacturing schedules, providing guidance to Manufacturing on day-to-day production, and coordinating finished goods and raw material inventories to maximize customer service and ensure efficient and effective operations. Oversee unplanned production and stock transfer orders for critical products and work centers. Work to resolve material and labor shortages, backlogs, and other potential supply interruptions. Partner cross-functionally as needed to flawlessly execute launches, promotions, order fulfillment, and key initiatives. Communicate ongoing forecast changes to Operations team leaders.
Enhance Supply Planning capabilities.
Develop and execute strategic roadmap to build supply plan execution capabilities across Operations, including operating model, systems, reporting, and KPIs. Work closely with SIOP, Manufacturing, Customer Service, Purchasing, and Logistics to improve existing procedures and develop, implement, and adhere to best practices. Support, build, and elevate SIOP process. Develop solid leadership position as owner of Supply Planning and generate a continuous improvement mindset through Supply Execution phase of SIOP. Ensure process documentation is developed and maintained. Work closely with the SIOP team to identify and resolve changes in the forecast and impact on customer service and the supply chain. Drive MRP and rough-cut capacity planning activities to resolve supply constraints and reduce excess inventory. Champion and drive full utilization of system- wide planning capabilities.
Drive Continuous Improvement
Establish and actively monitor key performance indicators, identifying opportunities for improvement, and determining root causes. Develop and implement corrective measures. Ensure readiness of weekly and monthly reports to assess actual performance in comparison to plan, determine variances, and communicate findings. Assist SIOP and Plant Managers with a variety of analytical efforts.
Build People capabilities.
Train, coach, and lead staff in problem solving, communication skills, goal setting, and enriching their overall management skill sets. Establish an environment of continuous improvement where direct reports stay motivated to meet or exceed both service and cost objectives. Provide performance feedback to staff through periodic performance reviews, staff meetings, training, and other activities deemed appropriate. Establish a high- performance culture via the communication of clear expectations and targets. Create a strong Supply Chain community by promoting teamwork and a collaborative mindset by sharing best practices, aligning processes, and proactive transparent communication. Navigate and influence cross-functional stakeholders.
Requirements:
Bachelor's degree in supply chain, Operations Research, Mathematics, Engineering, or Business Management. 5+ years of strategic and in-depth, hand-on supply planning experience APICS Certified in Production and Inventory Management (CPIM) or equivalent (preferred) Knowledge and experience using ERP (SAP/IBP preferred) and planning systems required. Strong EXCEL skills, ability to create data analytical tools Exceptional ability to think creatively, generate options, build consensus, and execute. Strong project leadership, strategy development, process design, and change management skills. Demonstrated success navigating ambiguity and being resilient in a dynamic multifaceted business environment. Passion for driving continuous improvement; mature existing processes, systems, etc. Lead and solve complex organizational problems with a focus on continuous improvement. Strong interpersonal skills with an ability to collaborate and communicate effectively both cross-functionally and with executive leadership, senior management, peers, and team members.
Benefits:
Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement
Pay Range
$95,000 to $140,000 per year
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online!....Read more...
We are seeking an appropriately-skilled and qualified Advanced Nurse Practitioner to join the A&E team at the major health facility on the beautiful Island of Guernsey, in the Channel Islands. You will work within the 12 bedded emergency department that treats all emergency attendances across the Island of Guernsey.The department comprises of 5 major bays, 1 paediatric bay, 2 resuscitation bay, an eye room, a triage room and minor assessment room.The department that treat approximately 18,000 patients a year both adults and children.Reporting to the Emergency Department Nurse Manager you will;- have advanced knowledge and skills in emergency care and be recognised as a clinically autonomous practitioner.- practice within emergency care to provide patient centred clinical care. This will encompass the skills of assessment, examination, diagnosis and treatment within their scope of practice within the ED. - work alongside the ED doctors to assist in the safe referral and discharge of patients with un-differentiated and undiagnosed presentations in any area of the ED.- work within their level of competence and locally agreed guidelines to facilitate care to meet the needs of patients and their families.Please note; Guernsey has adopted the AfC banding system, but have applied their own salary scale. The Guernsey Band 8A salary range is £70,723 to £84,752 plus an annual bonus of £1,605 and higher unsocial hours enhancements; 36% evening/Saturday and 72% Sunday/BH. Annual leave starts at 36 days up to 42 days with full credit for NHS service for annual leave and sick leave.The island of Guernsey is in the Channel Islands and has a population of 65,000. It has some of Britain's finest and best-kept beaches, an especially mild and sunny climate, and an offbeat, historic harbour town in St. Peter's Port, the island's capital. This unique integrated health service delivers a diverse range of services including diagnosing and treating patients in the island's acute hospital complex, and supporting people with in the wider community. Providing an excellent Critical care, the Unit is supported by modern equipment and reliant on Healthcare professionals recruited to a high standard. Person requirements: NMC-Registered Nurse Masters degree in Advanced Clinical Practice qualification Non-medical Prescribing qualification Current or recent post-registration Emergency Department experience at Band 7 levelCurrent EPALS/ALSThe benefits of working for the States of Guernsey include: - A higher-than-UK salary. - A £1,605 annual bonus - A flat rate 20% income tax. - No Council tax or VAT- On-site Staff Accommodation or a generous allowance for private rental accommodation* - A continental lifestyle, where the people are friendly, and crime is very low. *Full T&C in relocation directiveFor an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.comIf this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
Reception Duties :
PRODUCT AND SERVICE QUALITY
To ensure that strict security is maintained in respect of all money, keys, guest property, lost property and hotel equipment as per Mour standards
To ensure that all reservations, registrations and checking in/out duties are carried out to Mour standards (SOP & training)
To handle reservation duties in line with the correct Standard Operating Procedure
To assist the Night Team as and when required
To assist Team leader during the shift as required ensuring smooth running of the Front Desk
Follow up with guests that the service provided was to their satisfaction
To address complaints properly and deal with situations as and when they arrive in a sympathetic and professional manner (any problems call Manager on Duty)
SWITCHBOARD
To answer incoming and internal phone calls in a consistent format according to the Mour Standards (Good morning, afternoon, evening Mour / Reception)
To answer all phone calls within 3 rings to provide efficient and high quality telephone service
To maintain polite, friendly and courteous telephone manners at all times
MISCELLANEOUS
To carry out duties as laid down in the Front Office SOP manual
To have a comprehensive knowledge of the Front Office computer system (Opera)
To up sell hotel facilities to guests, and advise of services in the local area
To carry out general clerical or administrative duties as required by management and reasonable duties for the efficient operation of the hotel
To ensure cleanliness and tidiness of the front desk at all times
To be aware of house status and room availability at all times
To monitor faxes, post and manually written messages to the correct standards
Adminstrations Duties :
Assistance in the coordination of weddings and Christmas events
Responding to enquiries, correspondence, collecting and collating pre orders and preparing function sheets for issue to all department
Training:Monthly College attendance
One day per month Nottingham City Hub
Training Outcome:Full time work after successfully completing the apprenticeship, increase in hourly rate, opportunities in other departments to learn varied skills.Employer Description:Mour hotel is a 4-star boutique hotel situated centrally on the Sherwood Business Park amongst an array of upmarket businesses and at a stone throw away from junction 27 of the M1. Designed by Amanda Rosa, the imposing building has an American loft feeling offering a quirky, yet luxurious place to meet, dine and sleep. Awarded most stylish hotel in 2006, guests can expect all their needs to be truly catered for in one of our 92 spacious ensuite bedrooms. Every modern amenity has been thought of for the discerning traveller.
The hotel also offers three individually styled conference suites for business meetings or events. With elegant backdrops, wireless internet and boasting natural daylight, these unique suites are the envy of many and are sure to add a touch of individualism to any event. Refreshments are freshly made on the premises and our friendly and helpful staff will happily go above and beyond in order to ensure your stay with us is most memorable.Working Hours :8 hour shifts with ½ unpaid lunch break. 37.5 hours per week.
Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
The successful applicant will be required to work as a key member of our staff on a variety of administrative tasks. The role will require the ability to work in a team but also, to be disciplined and motivated whilst working on your own after appropriate training. The role will allow you to gain experience in all administration (non-managerial) of a surgery. Duties will include:
To provide general administrative support for the Practice, including the following:
Act as the first point of contact for patients, providing a warm and professional welcome
Assist patient with registering at the practice, updating personal details, and understanding available services on offer
Provide information and advice on the practices procedures, health services, and appointment systems
Support patients in navigating their health care journey, including managing appointments, follow-ups, and referrals
Ensure patients without appointments but in need of urgent consultation are seen according to surgery protocol
Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, ensure procedures are completed
Advise patients of relevant charges for private services, accept payment and issue receipt for same
Respond to all queries and requests for assistance from patients and other visitors
Ensure reception and waiting areas are kept neat and tidy
Handle patient inquiries regarding appointments, services, and general practice information
Carry out workflow duties
Check e-mails and teams’ messages daily and action as required
Check foot fall as required and action
To provide a courteous and efficient reception service to patients, carers and visitors within the Practice ensuring:
Patients access the primary care services they require in a timely fashion
Visitors sign in and out and the member of staff they are seeing are advised of their arrival
The tidiness of the waiting room and the safety of its inhabitants
Queries are answered or passed to an appropriate member of staff in a timely fashion
To provide general assistance and administration to the Practice clinical and leadership teams, including:
Accurately updating patient records using System-One
Taking action as requested by doctors and the nursing team
Receive and make calls as required in accordance with surgery protocol
Contact patients to arrange/rearrange appointments and/or confirm test results
Answer the telephone call in a timely manner
Supporting the provision of a seamless co-ordinated multidisciplinary service through good communication
And any other tasks/duties as requested by the Partners, Practice Business Manager or Office Supervisor.Training:Business Administrator Level 3.Training Outcome:Potential employment on completion of apprenticeship.Employer Description:The Doctors and staff at Magdalen Medical Practice are proud to offer the highest standard of patient-centred healthcare to its 14,500 plus patients.
We run many clinics for the management of chronic diseases such as asthma, diabetes and offer a wide range of medical services including minor surgery, minor illness, childhood vaccinations and contraception clinics. We also carry out research and provide training for future doctors, pharmacists and nurses.Working Hours :Monday to Friday - 36 hours per week, working hours TBCSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Motivated,Professional....Read more...
JOB DESCRIPTION
DAP is looking to hire a Purchasing Manager on a contract basis. Provide procurement category leadership for DAP's contract manufacturing, finished good spend and inbound supplier Logistics
Responsibilities
Category Strategy
Develop, document, communicate & maintain category strategies for responsible spend areas. Work with cross-functional stakeholders, including DLT, Marketing, R&D, & RPM Center Led Procurement, to ensure strategies are aligned to DAP & RPM objectives
Category Management
Build category strategy to include savings projects, supplier optimization, specification optimization, demand management and other key levers. Drive down total cost of ownership, improve cash flow, improve supplier performance & identify new partners.
New Product Development
Partner with stakeholders in DAP New Product Development projects requiring 3rd party partners. Develop a robust supply base to support New Product Development, in partnership with Marketing & R&D.
Reporting
Maintain all necessary reporting to support Procurement leadership, RPM Center Led Procurement, Finance, and others. Ensure compliance to all appropriate policies, procedures & regulations.
Other
Ensure timely entry/update of data changes in ERP system (SAP Purchase Info Record), including price, terms, vendor, and commodity data. Summarize price, terms, and vendor changes on a regular basis to ensure ready access to current information. Investigate discrepancies between purchase orders and invoices with Accounts Payable and Cost Accounting. Approve payment of invoices in question, coordinate (from Purchasing perspective) artwork changes with packaging suppliers, plants, and Marketing. Maintain purchase history data to include generating SAP based queries for PPV Reports, etc. Maintain commodity price files and comparative pricing history with suppliers. Assist in developing standard costs for annual budget review. Maintain packaging commodity files. Maintain packaging specifications with Marketing and raw material specifications with R&D. Perform other duties as assigned. Maintain deep knowledge on the commodity market affecting the category
Requirements
CPM Purchasing Certificate. Bachelor's degree in supply chain, Operations Research, Mathematics, Engineering, or Business Management. 3 to 5+ years of strategic and in-depth, hand-on purchasing experience Sound knowledge of general office practices and procedures, preferably in a manufacturing or purchasing environment. Basic computer skills (AS400 and PC based) with capability of working with SAP, thorough knowledge of MS Office Suite, including extensive experience with Excel, and Lotus Notes. Good communication skills to interact effectively with internal and external supplier contacts. Ability to generate complex spreadsheets and detailed reports to communicate pricing trends/market information
Benefits:
Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement
Pay Range
$90,000 to $125,000 per year
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online!....Read more...
Applications are invited from dedicated and enthusiastic Registered Nurses, Allied Health Professionals or Social Workers to join the Adult Learning Disabilities Complex Residential team as Band 5 Team Leader on the beautiful Island of Guernsey, in the Channel Islands.The site is a newly opened purpose-built facility providing support for 14 Service Users in single self-contained flats. The flats are in a fantastic location - flat for wheelchair usersnear the beach, shops and cafés and access to bus routes.Well-equipped and appointed with key-considerations for Service Users with profound leaning and physical disabilities; safely enclosed garden, ceiling track hoists and sensory-sensitive colour schemes.Reporting to the Band 6 Deputy Manager, you will provide and oversee care and support for your Service Users, leading and motivating the Band 3 and Band 4 Support Workers in your team. The Service Users have varying degrees of learning disabilities, including autism, sensory and physical disabilities, including those who require 24 hour care and assistance with daily living tasks, and to access the wider community. Guernsey provides a comprehensive and high quality Health and Social Care service to Adults with Learning Disabilities over 18 across the island.Please note; Guernsey has adopted the AfC banding system, but have applied their own salary scale.The current Band 5 salary range is £38,744 to £49,970 plus an annual bonus of £1,605 and higher unsocial hours enhancements; 36%The island of Guernsey is in the Channel Islands and has a population of 65,000. It has some of the British Isles' finest and best-kept beaches, a mild and sunny climate, and an offbeat, historic harbor town in St. Peter's Port, the island's capital.Person Requirements:Registered Nurse, AHP or Social Worker with appropriate UK statutory professional registration as applicable.Current or recent experience supporting Adults with Autism and/or Learning Disability including newly or soon-to-qualify Learning Disabilities Nurses looking to start their post-registration career as part of this specialist Complex Residential team.Current clean driving licence.Personal Qualities to include; Reliability, Honesty, Patience, Resilience, Motivation and Leadership skills.The benefits of working in Guernsey include: - A higher-than-UK salary.- An annual bonus of £1,605 - Registered Nurse applicants will recieve an additional £3,000 bonus on completion of two, then four years service. - A flat rate 20% income tax. - No Council tax or VAT - A relocation payment of £5,000* - On-site Staff Accommodation or a generous allowance for private rental accommodation* - A continental lifestyle, where the people are friendly, and crime is very low. *Full T&C in relocation directive We are a leading healthcare recruitment partner with particular expertise in the placement of the full range of Learning Disabilities staff.As a nurse-led consultancy, our detailed understanding of the complexity of LD roles places us in an excellent position to match your skills with the specific requirements of our Recruiting Managers.For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
About the Role:
You'll work as part of the Management Information Systems (MIS) team, reporting to the Examinations Manager, and play a vital role in supporting the planning, organisation, and delivery of all examination and certification processes in line with awarding body regulations across all campuses. By supporting the Exams Team in providing reliable, high-quality support to both students and colleagues, you will directly contribute to student success, operational excellence, and the College’s reputation for delivering a seamless and supportive assessment experience.
Key Responsibilities:
Assist in maintaining the examination data regarding exam elements, dates and times within the management information system
Supporting the Exams Team in ensuring that student registration date is collected and recorded to ensure students are registered for the appropriate qualification in a timely manner
Assisting with processing exam booking requests, arranging exams, scheduling invigilators and maintaining the College examination timetable ensuring that rooms/venues used for exams are suitable
Support the Exams team in communicating with curriculum staff, students, and awarding bodies
Respond to enquiries from students and staff regarding qualifications, examinations, results and certificates
At all times following the City of Bristol College, relevant Awarding Body and JCQ policies, rules and regulations in order to ensure the security of all examination papers and completed exam work
Support administrative processes such as data entry, scanning, filing, and certification distribution
Helping with providing on-site support to invigilators and students whilst exams are underway
Carrying out invigilation as required ensuring exams are conducted appropriately, providing a calm whilst regulated environment to ensure students have the best opportunity
Helping with the processing of Exam Access Arrangement requests in accordance with guidelines set out by the JCQ and awarding bodies
Working innovatively and creatively to achieve objectives and deliver an outstanding quality customer service
What We’re Looking For:
A keen interest in administration and supporting education
Excellent attention to detail and a methodical approach
Strong written and verbal communication skills
Good IT skills - confident using Microsoft Office, especially Excel and Outlook
A flexible and proactive approach to learning new tasks
The ability to work well as part of a team and independently
Willingness to learn about awarding body regulations and college processes
Why Join Us:
Gain valuable, real-world experience in education administration
Work within a supportive and inclusive team environment
Study towards a recognised Level 3 qualification with dedicated time for off-the-job training
Benefit from staff discounts, excellent facilities, and the chance to make a real difference in the lives of learners
Training:The apprenticeship standard consists of:
Level 3 Business Administration
Functional Skills maths and English (If required)
Technical competencies
Technical knowledge and understanding
Underpinning skills, attitudes and behaviours
End point assessment
The business administrator is expected to deliver their responsibilities efficiently and with integrity - showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.
End Point Assessment Overview:
You will need to pass an endpoint assessment in the form of a multiple-choice assessment, a project presentation and a portfolio interview.
Competency is assessed through a combination of methods in the workplace, and you are visited regularly by your assessor. On completion, you will have gained knowledge about employment rights and responsibilities and will have the following qualifications in addition to the apprenticeship:
Level 2 Functional Skills qualification in English (if applicable)
Level 2 Functional Skills qualification in Mathematics (if applicable)
Level 2 Functional Skills qualification in Information and Communication Technology (if applicable)
The EPA consists of three elements (Knowledge Test, Core Knowledge, Skills and Behaviours, and a Portfolio Based Interview), All assessment methods need to be passed. Each assessment method should directly assess the knowledge, skills and behaviours of the Standard.Training Outcome:Upon successful completion of the apprenticeship, you may have the opportunity to apply for permanent roles within the MIS or wider college administration teams.Employer Description:As an apprentice, South West Apprenticeship Company Limited, the Flexi Job Agency (FJA) will employ the successful candidate on behalf of this employer. 99% of our apprentices gain full-time employment with their host organisation after completing their apprenticeship or they have progressed onto higher qualifications. The experience and knowledge you gain, plus the relationships you develop, make it easier to progress quickly.Working Hours :Monday to Thursday 9am - 5pm or 8am - 4pm
Friday 9am - 4.30pm or 8am - 3.30pm with ½ an hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Non judgemental,Patience....Read more...
Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. The team: Our women’s justice services support women in the criminal justice system, women who are homeless or at risk of becoming homeless, and women who may struggle with mental health issues or drugs and alcohol. We offer a range of help, including emotional and practical support, including one-to-one risk and needs assessments, trauma-informed program sessions, like skills and finding safe accommodation. We support women to cope with difficult circumstances and plan a safer future. Job Role Job Title: Intensive Supervision Court Women’s SpecialistPosition available: 1 full-time position (37.5 hours, Monday-Friday, 9 am – 5 pm), based in Birmingham and across the Black CountrySalary: £25,268.25Closing date: 17 October 2025All interviews will be held via Microsoft Teams. Is this you? We are looking for someone who is dynamic, personal, creative and empathetic to undertake one-to-one sessions, community asset building and psycho-social interventions that support and enable people to make positive changes to their lifestyle.
Experience of holding an active caseload is important, along with knowledge of case management systems and report writing.
The Role: The Intensive Supervision Court is a specialist problem-solving court for women in Birmingham. It can offer alternative, intensive, community-based sentences for women on the cusp of custody. They can be given a community order which asks them to engage with intensive support from multiple services.
The successful candidate will support women to court reviews monthly and be their point of contact, providing a trauma-informed approach and pastoral support throughout the entirety of their order.
The successful candidate will be based between offices in the Jewellery Quarter; however, may be required to travel to other sites across the region in order to support our partner agencies. If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application.
CVs will not be accepted. Important information for all positions
Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.
Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female.
Employment checks
As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally.
We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you.
References
Following your interview, two employment references will be sought. One of these should be your current or most recent employer.
If you have finished full-time education and you have no employer reference, we will accept a reference from:
• a professional from your centre of study, for instance, a teacher, lecturer or headteacher• GP or health visitor• a character reference from a person who knows you• a civil servant from a government agency• a bank manager
DBS
All positions are subject to DBS checks at the relevant level.....Read more...
Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. The team: Our women’s justice services support women in the criminal justice system, women who are homeless or at risk of becoming homeless, and women who may struggle with mental health issues or drugs and alcohol. We offer a range of help, including emotional and practical support, including one-to-one risk and needs assessments, trauma-informed program sessions, like skills and finding safe accommodation. We support women to cope with difficult circumstances and plan a safer future. Job Role Job Title: Intensive Supervision Court Women’s SpecialistPosition available: 1 full-time position (37.5 hours, Monday-Friday, 9 am – 5 pm), based in Birmingham and across the Black CountrySalary: £25,268.25Closing date: 17 October 2025All interviews will be held via Microsoft Teams. Is this you? We are looking for someone who is dynamic, personal, creative and empathetic to undertake one-to-one sessions, community asset building and psycho-social interventions that support and enable people to make positive changes to their lifestyle.
Experience of holding an active caseload is important, along with knowledge of case management systems and report writing.
The Role: The Intensive Supervision Court is a specialist problem-solving court for women in Birmingham. It can offer alternative, intensive, community-based sentences for women on the cusp of custody. They can be given a community order which asks them to engage with intensive support from multiple services.
The successful candidate will support women to court reviews monthly and be their point of contact, providing a trauma-informed approach and pastoral support throughout the entirety of their order.
The successful candidate will be based between offices in the Jewellery Quarter; however, may be required to travel to other sites across the region in order to support our partner agencies. If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application.
CVs will not be accepted. Important information for all positions
Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.
Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female.
Employment checks
As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally.
We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you.
References
Following your interview, two employment references will be sought. One of these should be your current or most recent employer.
If you have finished full-time education and you have no employer reference, we will accept a reference from:
• a professional from your centre of study, for instance, a teacher, lecturer or headteacher• GP or health visitor• a character reference from a person who knows you• a civil servant from a government agency• a bank manager
DBS
All positions are subject to DBS checks at the relevant level.....Read more...
Plumbing Technician Harlow, Watford, Enfield, RomfordSalary £32,000 - £36,000 pa37.5 hours per week/ 8-10 hour shifts (days)Role DescriptionThis is a full-time role for an Experienced Plumber covering Romford, Watford, Enfield and Harlow. Responsibilities include but are not limited to:
Excellent time management to ensure works are carried out at and within the scheduled timings.Liaising with client/site personnel with regards to work progress/issues & ensuring these are communicated to the office immediately.Ability to work alone and/or project manage/lead a team of engineers.Conduct remedial pre start surveys to identify scope, materials and requirements to deliver in line with budgeted cost – working with sales to prices accuratelyCarry out planned preventative maintenance & remedial / plumbing related tasks for the adequate control of Legionella bacteria;
- Temperature monitoring of water services (plant and distribution)- Shower clean / descaling- Water services plant inspection (i.e. cold-water storage tanks, calorifiers etc.)- Thermostatic mixer valve inspection, servicing and installations- Water sampling for microbiological analysis- Clean and disinfection of water systems- Dead Leg removals- Hot & Cold-Water Storage Modifications Revision- Installation of various valve types- Copper and Steel pipework modifications and soldering- Various other plumbing related work on hot and cold-water systems
Strong technical knowledge on hot and cold domestic water systemsAbility to look beyond the scope of works to identify potential non-conformances and liaise internally for potential cross/upselling.Support the sales department with generating accurate and cost affective quotes for remedial / plumbing related tasks – taking into account labour and material requirements.Organising appropriate equipment necessary for the tasks in hand, and ensuring all equipment is functional and within calibration limitsIn conjunction with the Stores/Workshop Manager, is responsible for ensuring that all general and specialised equipment is maintained in a serviceable condition. Ensuring that where equipment is unserviceable due to ‘fair wear and tear’ it is replaced, and where deficiencies occur, or damage to equipment occurs through individual negligence/carelessness, the matter is reported to the Head of Surveying for investigation.Arrange travel where necessary, to and from clients’ sitesCarry out assigned tasks in accordance to company method statements and proceduresAll site findings and recommendations to be recorded in full, via the use of a Digital Compliance System.Representing the company and promoting a professional image in the marketplace, as well as setting a good example to others.Ensuring adherence to company procedures.Training other members of the surveying team when required (internal & external).To act in accordance with the Company Code of Conduct (Ref: POL037) at all times when engaged on Company duties, in any capacity and at any location.Although not a budget holder, they are responsible for ensuring that their job is completed within the allotted costs.
Essential:
City and Guilds NVQ Level 2 Plumbing (at a minimum)At least 2 years’ experience as a qualified plumberMust have a Full UK driving licenceMust be located in commutable distance to Harlow, Enfield, Romford, WatfordExperience in working on both commercial and domestic properties
Desirable:
Legionella Awareness (City and Guilds accredited is preferred)
INDHS ....Read more...
Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. The serviceThe Family Court Pathfinder Programme is a new programme in selected Family Courts. Its purpose is to improve the experiences of, and outcomes for, victim/survivors of domestic abuse in the Family Court system. Essential to the work of the Family Court Pathfinder is the role of the Pathfinder IDVA, who will work in a way that empowers the victims/survivors and their children, helps them to navigate the process with confidence, and secure outcomes that are safe and respectful of their needs as the victims of domestic abuse.
Job Role Job Title: Pathfinder Independent Domestic Violence Advisor (IDVA)Position available: 2 full-time positions (37.5 hours) and 1 part-time position (3 days a week/22.5 hours) based across the Black CountrySalary: £24,310.04 - £27,751.55 FTE, £14,586.02 - £16,650.93 pro rata (dependent upon qualifications and experience)Closing date: 29 October 2025All interviews will be held via Microsoft Teams Is this you? This is a challenging role that requires empathy, compassion, excellent interpersonal and caseload management skills, and confidence working with partner agencies and advocating for clients. The Role: Pathfinder IDVAs will be the main point of contact and support for victim/survivors and their children in the Family Court process, ensuring that they are well-informed and prepared for proceedings, and that they are well-supported throughout. Pathfinder IDVAs will provide detailed reports for the court to ensure that the impact of domestic abuse on the family as a whole and on the children in particular is fully appreciated and understood. Pathfinder IDVAs will be the ‘subject matter experts’ for the Court in relation to domestic abuse, and will offer advice and training to court officers and staff to promote a better understanding of the dynamics of domestic abuse within the Court setting.
The Pathfinder IDVAs will work with people from Sandwell, Walsall and Dudley areas whose cases are being heard in Wolverhampton or Telford Family Court. If you are self-driven, conscientious, hardworking with lots of ambition, we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application.
CVs will not be accepted. Important information for all positions
Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female.
Employment checks
As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally.
We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you.
References
Following your interview, two employment references will be sought. One of these should be your current or most recent employer.
If you have finished full-time education and you have no employer reference, we will accept a reference from:
• a professional from your centre of study, for instance, a teacher, lecturer or headteacher• GP or health visitor• a character reference from a person who knows you• a civil servant from a government agency• a bank manager
DBS
All positions are subject to DBS checks at the relevant level.....Read more...
