Contract Pack Administrator Apprentice

Key Responsibilities: General administration support to the Contract Pack department, include but not limited to: attending weekly NPD & Planning meetings to update on current Contract Pack projects. Ensuring incomplete actions are escalated to NAM where necessary. Attend NPD liquid meetings if required. Produce and circulate minutes from meetings, including action points where required. Be the first point of contact for internal NPD queries and follow-up actions in a timely manner in relation to live projects and existing SKUs. Escalate any non-completion of tasks to the relevant NAM and make sure they are aware of any issues. Maintain an electronic filing system for the department for all NPD projects. Liaise with the transport team as and when required to ensure all finished product is offsite at the end of each day. Liaise with Packaging Coordinators across both sites to ensure material availability for new product launches and existing SKUs. Support with any sample requests – obtaining from the site, packaging, and dispatching. Liaise with customers in relation to basic queries, follow-ups etc. Maintain various spreadsheets (NPD Projects, Material Breakdowns, Material MOQs). Additional Functions: Any other duties as requested by your manager. Key Performance Indicators: Respond to or escalate emails within 48 hours. Respond to calls and voicemails within 24 hours. Share meeting notes within 24 hours where required. Share meeting action points on the same day when required. Positive relationships with Transport, NPD and Planning and sites. All materials are available on site for launches. Skills and Experience: Attention to detail. Ability to prioritise workload depending on level of importance. Exceptional organisational capability. Reliability in completing tasks, accurately and on time. Trustworthiness with sensitive information. A positive and enthusiastic disposition. Ability to build rapport and relationships quickly. Ability to challenge within reason where required. Proactive approach to problem-solving. Competencies: Entrepreneurial spirit, ambitious in our achievements, passionate with a can-do attitude, responsible attitude and acting with integrity. Authentic and sincere. Working as one team. Commercially/business savvy. Customer-focused. Enthusiastic and tenacious. Support and challenge ways of working and each other. Experience: Proven experience in a busy environment. Represent the use of initiative. Able to demonstrate working in a team and on one's own initiative. Qualifications: GCSE grade C and above. Relevant administration qualification – not essential. Relevant Microsoft qualifications as required – not essential. Intermediate Excel skills. Own car and a driving licence are essential as you may need to travel across sites.

Training:

Training to be provided: Training for this qualification will be provided by ourselves at SCCU Group, an Ofsted good training provider. Our tuition is all delivered in the workplace and bespoke to your particular role. Dependent on the learner's prior knowledge. Business Administration Level 3 Standard, 18 months practical with an additional 2 months End Point Assessment period. Functional Skills in Maths, English, and ICT (if required).

Training Outcome:

Future Prospect: Contract Pack Executive

Employer Description:
https://www.astonmanor.co.uk/

Working Hours :
37.5 per week - Monday to Friday.

Skills:
Administrative skills,Analytical skills,Attention to detail,Communication skills,Creative,Customer care skills,IT skills,Initiative,Logical,Non judgemental,Number skills,Organisation skills,Patience,Presentation skills,Problem solving skills