UK Commercial Manager
OEM Vehicle Importers & Dealer Groups
Launch. Build. Dominate.
The Automotive Security landscape is evolving fast — and the UK is now wide open.
Our client is a major European success story in OEM Vehicle Key and Lock Replacement Solutions. They’ve rapidly grown the market across Europe and now it’s time to replicate that success in the UK.
This is a market-launch, market-build, market-own opportunity.
We’re looking for a Senior Sales, commercially minded Sales Leader with the credibility, confidence, and hunger to establish and scale a UK operation — partnering directly with Car Brand Importers, OEM Franchised Dealer Groups, and National Repairers.
The Mission
Launch and grow the UK commercial operation
Open doors at OEM and importer level
Build long-term, trusted partnerships across dealer networks
Accelerate and replicate proven European success in the UK market
Location & Package
UK based – Southern / Central preferred
Salary: £50k–£65k (negotiable)
Bonus: OTE +
Company Car + Pension
Our Utopia Candidate
You already know how this world works.
You’ve sold products, services or solutions into:
Car Brand Importers / Vehicle Importers
OEM Franchised Dealer Groups
National Repairers
You understand the politics, procurement cycles, barriers, and decision-makers, and you know how to develop New Business opportunities
10 Key Skills We’re Looking For
✔ Proven experience selling at scale into OEM / Importer / Dealer Group environments ✔ Strong business developer – hunter mentality with polished account management skills ✔ Able to create and execute a UK market strategy ✔ Commercially sharp – confident with numbers, data, and sales analysis ✔ Excellent presenter and communicator at senior level ✔ Relationship builder – trusted, credible, long-term focused ✔ Converts opportunity into revenue ✔ Flexible and happy to travel extensively across the UK ✔ Confident launching and promoting a new programme ✔ Entrepreneurial, solutions-driven, results-focused
We Are Hiring NOW
Initial online interviews are already underway.
To learn more or to apply, contact our exclusive recruitment partner:
Glen Shepherd – 07977 266309
Send your CV and be ready to explain how your experience aligns with this opportunity.
If you’ve ever wanted to put your stamp on a UK market launch — this is it. Don’t delay. Opportunities like this don’t come around often.
JOB REF: 4328GSA
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
UK Commercial Manager
OEM Vehicle Importers & Dealer Groups
Launch. Build. Dominate.
The Automotive Security landscape is evolving fast — and the UK is now wide open.
Our client is a major European success story in OEM Vehicle Key and Lock Replacement Solutions. They’ve rapidly grown the market across Europe and now it’s time to replicate that success in the UK.
This is a market-launch, market-build, market-own opportunity.
We’re looking for a Senior Sales, commercially minded Sales Leader with the credibility, confidence, and hunger to establish and scale a UK operation — partnering directly with Car Brand Importers, OEM Franchised Dealer Groups, and National Repairers.
The Mission
Launch and grow the UK commercial operation
Open doors at OEM and importer level
Build long-term, trusted partnerships across dealer networks
Accelerate and replicate proven European success in the UK market
Location & Package
UK based – Southern / Central preferred
Salary: £50k–£65k (negotiable)
Bonus: OTE +
Company Car + Pension
Our Utopia Candidate
You already know how this world works.
You’ve sold products, services or solutions into:
Car Brand Importers / Vehicle Importers
OEM Franchised Dealer Groups
National Repairers
You understand the politics, procurement cycles, barriers, and decision-makers, and you know how to develop New Business opportunities
10 Key Skills We’re Looking For
✔ Proven experience selling at scale into OEM / Importer / Dealer Group environments ✔ Strong business developer – hunter mentality with polished account management skills ✔ Able to create and execute a UK market strategy ✔ Commercially sharp – confident with numbers, data, and sales analysis ✔ Excellent presenter and communicator at senior level ✔ Relationship builder – trusted, credible, long-term focused ✔ Converts opportunity into revenue ✔ Flexible and happy to travel extensively across the UK ✔ Confident launching and promoting a new programme ✔ Entrepreneurial, solutions-driven, results-focused
We Are Hiring NOW
Initial online interviews are already underway.
To learn more or to apply, contact our exclusive recruitment partner:
Glen Shepherd – 07977 266309
Send your CV and be ready to explain how your experience aligns with this opportunity.
If you’ve ever wanted to put your stamp on a UK market launch — this is it. Don’t delay. Opportunities like this don’t come around often.
JOB REF: 4328GSA
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
JOB DESCRIPTION
The Materials Resource Manager is responsible for overseeing the management and governance of master data assets within the organization. This role ensures the accuracy, consistency, and completeness of master data across various systems. The Master Resource Manager will collaborate with cross-functional teams to implement data management strategies, standards, and policies that align with the organization's objectives.
Responsibilities:
Create, maintain, and update master data in compliance with data governance rules and policies.
Conduct regular data audits to ensure adherence to data quality standards and requirements.
Work closely with Marketing, R&D, Operations, Customer Service, and other departments to understand data requirements and ensure alignment with business objectives.
Document and refine material master data related activities.
Serve as a point of contact for master data-related inquiries and provide support to end-users.
Develop training materials and conduct training sessions to improve data management skills within the team.
Qualifications:
Bachelor's degree in computer science, Engineering, Data Analytics, or related field.
2+ years of master data experience.
Proficient in Microsoft excel, ERP software, and data workflow systems. Familiar with GS1 standards.
Experience with data analysis and data auditing.
Able to use professional concepts and apply company policies/procedures to work where analysis of situations or data requires a review of a variety of factors.
Able to exercise judgment within defined procedures and practices to determine appropriate action.
Good time-management skills and great interpersonal and communication skills.
Sense of ownership and pride in your performance and its impact on company's success.
Ability to work in an agile environment.
Benefits:
Medical, Dental and Vision Insurance
Company Provided Life Insurance
Paid Time Off (PTO)
Company-paid short-term and long-term disability
401(k) plans
Employer-funded pension plan
Tuition Reimbursement
Pay Range
$80k - $90k per year.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online!....Read more...
Commercial Director
Industrial – Engineering – MRO – Aftermarket – Scale up – Channel up
A unique remit offering built in progression:
This is a Senior Management role, offering a structured, supportive and fast track transition into full Managing Director responsibility over time.
You will initially work alongside the current Managing Director in a mentoring-led handover, gaining deep insight into the business, its people, culture, customers, and channel growth strategies, before assuming full Managing Director status for the UK. It’s a unique opportunity and very rare.
A must be location:
Rugby / Northampton / Coventry / Warwickshire / Milton Keynes
Who We’re Looking For:
Will be operating in a Senior Management, Senior Executive / Senior Leader role. A commercially astute professional, with a hunger for delivering sales growth and expanding market share.
The group is a privately owned, international technology-led manufacturing group, selling hi-tec products through a complex network of Trade Distribution platforms, Trade Retail and E-tail channels. Therefore our ideal person will bring a wide expansive knowledge of trading through distribution with a particular interest in areas such as MRO, Industrial Supplies, Automotive Aftermarket, Agricultural and the Engineering Supplies sectors. We need a solid commercial operator, with a keen eye for delivering growth and scaling up. This role would ideally suit a professional demonstrating an upward career trajectory with the ultimate ambition of being the MD.
Your Background Will Include:
Degree educated with a high level of intellect.
Senior leadership experience within the market sector you are in.
Strong understanding of complex distribution routes to market and fragmented supply chains.
A proven record of Sales growth and Commercial performance.
Stable and progressive CV demonstrating an upward career trajectory.
Experience managing a business or business unit with real accountability.
Strong analytical and IT capability, able to turn data into actionable strategy.
A passion for technology and technical products.
The gravitas and confidence to influence at board and owner level.
You’ll be ambitious, resilient, and comfortable with challenge — but equally collaborative, values-led, and committed to developing team ethos and people.
Package outline:
Highly competitive salary (circa £90k - £120k +, negotiable) + Excellent benefits
Fast track to MD appointment encompassing a rising remuneration accordingly
Performance-related bonus
Company car
Pension contributory
Meet the Employer:
Initial online “Meet the Employer” sessions will be conducted by our exclusive recruitment partner Glen Shepherd.
📞 Call Glen for a confidential conversation: 07977 266309 📧 Or email your CV:
We are hiring now — if you’re ready to take the final step into a Managing Director role within a high-growth, privately owned, international tech manufacturer, this is your moment.
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we’re here to support you.
Job Ref: 4344GS....Read more...
Commercial Director
Industrial – Engineering – MRO – Aftermarket – Scale up – Channel up
A unique remit offering built in progression:
This is a Senior Management role, offering a structured, supportive and fast track transition into full Managing Director responsibility over time.
You will initially work alongside the current Managing Director in a mentoring-led handover, gaining deep insight into the business, its people, culture, customers, and channel growth strategies, before assuming full Managing Director status for the UK. It’s a unique opportunity and very rare.
A must be location:
Rugby / Northampton / Coventry / Warwickshire / Milton Keynes
Who We’re Looking For:
Will be operating in a Senior Management, Senior Executive / Senior Leader role. A commercially astute professional, with a hunger for delivering sales growth and expanding market share.
The group is a privately owned, international technology-led manufacturing group, selling hi-tec products through a complex network of Trade Distribution platforms, Trade Retail and E-tail channels. Therefore our ideal person will bring a wide expansive knowledge of trading through distribution with a particular interest in areas such as MRO, Industrial Supplies, Automotive Aftermarket, Agricultural and the Engineering Supplies sectors. We need a solid commercial operator, with a keen eye for delivering growth and scaling up. This role would ideally suit a professional demonstrating an upward career trajectory with the ultimate ambition of being the MD.
Your Background Will Include:
Degree educated with a high level of intellect.
Senior leadership experience within the market sector you are in.
Strong understanding of complex distribution routes to market and fragmented supply chains.
A proven record of Sales growth and Commercial performance.
Stable and progressive CV demonstrating an upward career trajectory.
Experience managing a business or business unit with real accountability.
Strong analytical and IT capability, able to turn data into actionable strategy.
A passion for technology and technical products.
The gravitas and confidence to influence at board and owner level.
You’ll be ambitious, resilient, and comfortable with challenge — but equally collaborative, values-led, and committed to developing team ethos and people.
Package outline:
Highly competitive salary (circa £90k - £120k +, negotiable) + Excellent benefits
Fast track to MD appointment encompassing a rising remuneration accordingly
Performance-related bonus
Company car
Pension contributory
Meet the Employer:
Initial online “Meet the Employer” sessions will be conducted by our exclusive recruitment partner Glen Shepherd.
📞 Call Glen for a confidential conversation: 07977 266309 📧 Or email your CV:
We are hiring now — if you’re ready to take the final step into a Managing Director role within a high-growth, privately owned, international tech manufacturer, this is your moment.
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we’re here to support you.
Job Ref: 4344GS....Read more...
In a project-led media and events business, finance needs to do more than close the month. It needs to explain performance clearly, keep cost control practical, and help teams make decisions with confidence. This organisation is continuing to build its reporting capability as it grows, and is now seeking a Management Accountant to strengthen management reporting, planning, and commercial insight across the business.The Role Reporting into senior finance leadership, the Management Accountant will take ownership of monthly management accounts and support budgeting, forecasting, and performance analysis. The role works closely with departmental leads, helping translate financial information into clear insight for non-finance stakeholders in a fast-moving environment.Key Responsibilities
Prepare monthly management accounts, including profit and loss, balance sheet, and cash flow reporting
Analyse performance and variances against budgets and forecasts, providing clear commentary and recommendations
Monitor and control costs, identifying opportunities for efficiency and improvement
Support annual budgeting and forecasting, working with department heads to build realistic plans
Conduct regular financial reviews with budget holders to support performance against targets
Prepare and present financial reports and analysis to senior stakeholders, highlighting trends and key drivers
Support internal and external audits, ensuring compliance with accounting standards and reporting requirements
Contribute to ad hoc projects and initiatives, providing financial input and insight as required
Candidate Profile
ACA, ACCA, or CIMA qualified or part-qualified
Experience as a Management Accountant, ideally within media, events, or a project-led environment
Strong understanding of core accounting principles and reporting standards
Advanced Excel capability and confidence using accounting systems
Strong analytical skills, with the ability to solve problems and interpret performance data
Clear communicator, able to explain financial information to non-finance stakeholders
Detail-focused and comfortable working under pressure in a deadline-driven setting....Read more...
Business Development Executive Up To £38,000 + Uncapped OTE + Bonus Scheme + Excellent Benefits Reading
Are you ambitious, commercially minded, and confident engaging with senior decision-makers?An established and growing independent business consultancy is looking for a driven Business Development Executive to join their high-performing sales team. This is an opportunity to work directly with Managing Directors, engaging C-Suite leaders across large corporate businesses. If you thrive in a research-led, consultative sales environment and want genuine long-term progression, this role offers both challenge and reward. This is a fantastic opportunity an individual from a Sales Executive, Telesales Executive, Internal Sales Executive, Business Development Executive, Sales Development Representative, Appointment Generator, Lead Generator or similar Sales role to learn and develop amongst industry leaders whilst earning fantastic commissions and progressing your career!The Opportunity
You’ll play a pivotal role in building a strong pipeline of high-quality opportunities for senior leadership. This is not volume-based cold calling, it’s strategic and research-driven outreach targeting senior stakeholders
Building and managing a pipeline of qualified sales opportunities
Conducting in-depth sector research to identify business challenges and transformation needs
Engaging CEO and C-Suite prospects via targeted email campaigns, LinkedIn outreach and telephony
Qualifying opportunities based on operational scale and strategic fit
Supporting Managing Directors with meeting preparation and occasionally attending client meetings
Representing the business at relevant industry events
You’ll gain exposure to multiple sectors including Infrastructure, Financial Services, Public Sector, Construction, IT/Telecoms, Government and Transport
Comprehensive training and ongoing coaching will be provided to ensure your success.
What We’re Looking For
Experience in a Sales Executive, Telesales Executive, Internal Sales Executive, Business Development Executive, Sales Development Representative, Appointment Generator, Lead Generator or similar Sales role
Confident communicating with senior stakeholders
Strong written and verbal communication skills
Highly organised with excellent time management
Resilient, proactive and positive under pressure
Strong team ethic with the ability to use initiative
Comfortable using Microsoft Word, Excel and PowerPoint
2:1 degree desirable
What’s on Offer
Up to £38,000 basic salary (DOE)
Uncapped OTE
Performance bonuses + company bonus scheme
BUPA health insurance
Pension contributions & life assurance
25 days annual leave + bank holidays (rising to 30 days)
Option to buy/sell holiday
Career progression pathways and sponsored training
Perkbox benefits & fitness membership access
Casual dress & on-site parking
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
UK Wide (Remote) + Regular Nationwide Travel Circa £35,000 + Travel Expenses + Benefits
Are you an experienced trainer who thrives on building trusted relationships, influencing through collaboration, and raising standards in a consultative, supportive way?A well-established UK fundraising agency is seeking a Training Executive to work in close partnership with a national network of contracted marketing companies and their fundraising teams. This is not a “top-down” training role; it’s about working alongside business owners and their teams, understanding their challenges and helping them continuously improve through coaching, guidance and shared best practice.This is a remote-based role with regular nationwide travel, involving visits to regional offices, attendance at key training activities and occasional overnight stays. Acting as a key relationship bridge between charity stakeholders, the internal leadership team and regional marketing partners, you will play a central role in shaping how training is delivered, embraced and embedded across the network.Success in this role will come from your ability to build credibility, develop genuine partnerships and influence positive change in a way that feels collaborative rather than directive.Key Responsibilities
Design, deliver and continuously enhance training programmes across a national network of contracted marketing companies and their fundraising teams, adapting your approach to suit different partner businesses and environments
Work closely with regional business owners and their teams to understand challenges, identify gaps and co-create practical training solutions
Observe trainers and provide structured, supportive feedback to improve delivery, engagement and consistency
Introduce practical measures such as quizzes and assessments to support learning retention and continuous improvement
Refresh and evolve training content, ensuring it remains relevant, engaging and aligned to compliance standards
Manage digital learning tools (e.g. EasyGenerator or similar), including course updates, access and basic analytics
Deliver “train-the-trainer” sessions, empowering regional leaders to confidently deliver high-quality training themselves
Build long-term, trusted relationships with independent partners, influencing standards through collaboration and mutual respect
Maintain clear and simple training records, reporting on progress, completion and impact
Work closely with internal stakeholders to ensure training aligns with fundraising regulation, safeguarding expectations and best practice
Skills & Experience
Experience designing and/or delivering training in a face-to-face environment (fundraising, sales, customer engagement or similar)
A naturally consultative approach with the ability to influence, guide and support rather than direct or enforce
Strong relationship-building skills, with the ability to earn trust quickly across a diverse network
Confident facilitator, able to engage different audiences and adapt your style accordingly
Comfortable giving honest, constructive feedback in a tactful and emotionally intelligent way
Organised and process-driven, able to implement simple systems and track training activity effectively
Comfortable working remotely and independently, with frequent nationwide travel
Nice to have (but not essential)
Knowledge of fundraising compliance / safeguarding / supporter care principles
Experience coaching other trainers or delivering train-the-trainer programmes
Familiarity with digital learning platforms (EasyGenerator, Articulate, etc.)
This is a standout opportunity for someone who enjoys working in partnership with others to create meaningful, lasting improvements. If you’re motivated by influencing through collaboration, building strong relationships and seeing the direct impact of your work across a national network, this role offers real ownership, variety and the chance to shape training in a genuinely consultative way. Apply now!....Read more...
Employment ParalegalJoin our collaborative and respected Employment team as a Paralegal – Make a Real Difference!Benefits and Details
Hours Mon-Fri 8:45-5:30 (slightly shorter hours would be considered)Salary circa £25-28K pa + Benefits dependent on skills and experienceLocation: 112 Street Lane, Roundhay, Leeds, LS8 2ALFree on-site parkingRegular complimentary social eventsCompany pensionCycle to work schemeHolidays - starting at 22 days plus bank holidays (increasing to 25)
Our well-established and highly respected and award-winning solicitors’ firm is seeking a Paralegal to join our Employment team based in Roundhay, Leeds, supporting fee earners on a wide range of legal and operational workAre you looking to build a career in Employment Law? Do you thrive in a fast‑paced environment where no two days are the same? If you’re proactive, organised and ready to take on meaningful responsibility, we’d love to hear from you.This role offers exceptional hands‑on experience, direct client contact, and the opportunity to develop your legal skills within a supportive, collaborative department.What You’ll Be Doing
Preparing hearing and trial bundles, organising evidence and supporting litigation work.Conducting legal research and assisting with drafting legal documents.Managing case files, deadlines and internal systems.Liaising with clients, counsel and external parties.Providing essential administrative and diary support to fee earners.Supporting business development and departmental projects.Strong organisational skills and excellent attention to detail.Confident written and verbal communication.Solid IT skills (Word, Excel, PDF editing tools).A proactive, self‑motivated approach.Interest in Employment Law.(Preferred) Legal studies (LLB/LPC/SQE) or prior legal/HR experience.Work closely with experienced Employment Lawyers.Exposure to a broad range of cases and clients.Supportive team culture focused on development.Opportunities to expand skills and progress your career.A culture that rewards initiative and teamwork.
What We’re Looking For
Strong organisational skills and excellent attention to detail.Confident written and verbal communication.Solid IT skills (Word, Excel, PDF editing tools).A proactive, self‑motivated approach.Interest in Employment Law.(Preferred) Legal studies (LLB/LPC/SQE) or prior legal/HR experience.
Why Join Us?
Work closely with experienced Employment Lawyers.Exposure to a broad range of cases and clients.Supportive team culture focused on development.Opportunities to expand skills and progress your career.A culture that rewards initiative and teamwork.
To apply, please upload your CV and include a cover letter with your application. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
As a Vehicle Service Advisor, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service. The role of a Service Advisor typically involves:
Assist customers in scheduling service appointments, providing information on available services, and answering enquiries
Greet customers in a professional and courteous manner, ensuring a positive service experience
Liaise between customers and service technicians to convey vehicle concerns, service requirements, and estimated completion times
Learn to interpret vehicle maintenance schedules, service manuals, and repair estimates to provide accurate recommendations to customers
Coordinate with the parts department to ensure timely availability of required components for service appointments
Keep customers informed of service progress, including any additional repairs or maintenance identified during inspections
Handle customer complaints and concerns effectively, striving to achieve satisfactory resolutions
Utilise computerised systems to input service orders, generate invoices, and maintain customer records accurately
Maintain a clean and organised service reception area, ensuring a professional and welcoming atmosphere for customers
Participate in training sessions and workshops to enhance customer service skills, product knowledge, and industry awareness
Training:
The programme typically lasts for 14-months, and you’ll achieve a nationally recognised qualification (Customer Service Practitioner Level 2)
All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Daventry
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-Learning modules
Your development is supported through your Apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’re qualified
Further details will be made available at a later date
Training Outcome:There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme.Employer Description:Haynes can trace its origins to 1790 when the business was founded as an ironmongery and general store in the Edgware Road, London (now the site of the Metropole Hotel). In 1832 William Haynes took the two or three-day journey to Maidstone and went into partnership with John Gurney who had acquired an ironmongery business in 1817 on the corner of Week Street and Kings Street in Maidstone, which had been known to be trading there since 1771.
The Gurney and Haynes partnership continued until 1856 when John Gurney retired from the business and William Haynes bought his shares and took control. In 1857 William Haynes took into the business his eldest son, William Haynes, and traded in the name of Haynes & Son until 1863 when George Haynes, the second son, joined as a partner and it became Haynes & Sons. From the records that remain, the business expanded under the management of the father and his two sons, serving a large area of Mid and West Kent and part of East Sussex.Working Hours :Monday - Friday, 8.30am - 5.30pm.
However, each of our dealers will have different requirements (to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Patience....Read more...
Job Summary:
As an Apprentice at IMA you will work in the Creative team to understand the way an agency conceptualizes and produces campaigns that tell their clients stories.
This is a unique opportunity to see the full process and gain an understanding of all the detail that goes into translating client briefs into compelling visual and written content.
Key Responsibilities and Deliverables:
Creative Collaboration:
To develop and communicate creative concepts to your team in a thoughtful and articulate manner
To work with the wider agency, including studio teams to support high quality creative solutions
Project Research and Development:
To learn how to interpret and develop client briefs alongside your team
To continually develop technical skills appropriate to the role
Conceptual Thinking and Communication:
To develop a practical understanding of conceptual thinking and how to bring ideas to life
To support the shaping and developing internal and external comms, where appropriate
Company Representation:
Act in the best interest of IMA Agency and Smollan Group Companies at all times
Knowledge, Skills & Abilities:
Google Suite
Interest in Marketing & Creative Industry
Excellent communicator
Organisation and time management
Attention to detail
Research capability
Pro-activity
Accountability
Positive
Collaborative
Self-motivator
Reliable
Diligent
If you are passionate and reliable, this is the perfect opportunity for you to develop and grow in a business that will support you achieve your career goals. Training:Content Creator Level 3 Apprenticeship Standard:
Apprentices learn the skills they need on the job with the guidance of a development coach who is an expert from industry
You will finish your apprenticeship with a recognised qualification, valuable industry experience and the opportunity for continued career progression
Training is a blended learning delivery model: online learning, classroom sessions, work-based training, independent research, workplace projects, one-to-one support and training
Your training will include:
Brand & Brand Awareness
Content Planning & Pitching
Content Development
Principles of Graphic Design
Image Editing & Manipulation
Illustration & Vectors
Video Capture & Editing
Desktop Publishing
Web Design & User Experience
Coding
SEO & Blog Writing
Budgeting
Content Distribution & social media
Analytics & Feedback
For a full overview of the Content Creator Apprenticeship standard please see:
https://www.instituteforapprenticeships.org/apprenticeship-standards/content-creator-v1-1Training Outcome:
IMA Global are giving the opportunity for one Creative Apprentice to develop a career which could lead to long-term employment and further development
Employer Description:IMA Global will enable you to work in the Creative team to understand the way an agency conceptualizes and produces campaigns that tell their clients stories. This is a great opportunity to begin your role as a Content Creator and develop it into a career in an organisation that wants to develop and upskill their staff.Working Hours :Monday - Friday, 09:00 - 17.30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Apprentices would be expected to work between 2 sites SL2 1QX & SL1 3UQ)
Assist the teachers in preparing the classrooms and clearing up after use, keeping the classroom in good order
In conjunction with the teacher, to proactively provide challenging learning opportunities
To help with the planning, preparing, monitoring and assessing of the learning activities
To implement strategies for teaching and learning differentiated to differing groups and pupils
To be familiar with pupils’ individual targets, EHCP outcomes and individual lesson plans
To use initiative and proactively facilitate the progress, integration and inclusion of pupils
To supervise pupils at breaks and lunch
To accompany pupils on trips and outside learning
Ensure the safety of pupils, staff, and yourself using Team Teach
Support pupils during integration opportunities or work experience placements
Provide general admin support to the teacher
In collaboration with the class teacher liaise with parents and other professionals, maintaining a professional approach at all times
To be responsible for promoting and safeguarding the welfare of pupils
To provide support for pupils' emotional and social development by encouraging and modelling positive relationships
To use ICT to support the teaching and preparation of resourcesTo follow the school's behaviour policy to support pupils
Following school procedures to attend to pupils’ social, health, physical, behavioural and medical needs in accordance with individual pupils' plans
Be aware of key school policies and procedures, especially the health and safety and safeguarding policies, and report concerns to the appropriate person
Respect the confidentiality of pupil information and respond sensitively to pupils' needs
To proactively improve your own practice through observation, training and discussion
All staff to work towards the school development objectives, promoting a mutually respectful, professional and positive school environment
Training:
The successful candidate will obtain a Level 3 Teaching Assistant SEND Pathway Apprenticeship standard qualification
Training Outcome:
Potential full-time employment for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday- Friday, 08:30- 15:30 with a 30-minute lunch break.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Managing emails, calendars, and general office communications
Organising and maintaining digital and physical records
Supporting team members with administrative tasks
Assisting with scheduling meetings and preparing documents
Updating spreadsheets, reports, and internal systems
Communicating with colleagues and external contacts
Supporting ongoing business improvement projects
Helping plan or coordinate small projects and team activities
Researching information to support business decisions
Contributing ideas to improve office processes and efficiency
Training:This is to be confirmed, but mainly online with study days included.Training Outcome:The may be an option for a permanent position and continued development.Employer Description:Our nursing care service is led qualified nurses and supported skilled care staff, providing 24-hour clinical oversight for residents with complex medical and physical needs. We deliver tailored care plans, medication management, wound care and ongoing health monitoring, working closely with GPs and allied health professionals to ensure continuity and safety of care.
We are committed to creating environments where people don’t just receive care, but truly feel at home. Every aspect of what we do is shaped a simple belief: that care should be personal, compassionate and centred around the individual. We understand that each person who comes into our care has their own story, preferences, routines and needs, and we take the time to listen, learn and adapt so that the support we provide feels both respectful and meaningful.
Our homes are designed to be safe, comfortable and welcoming, offering not only the reassurance of professional care but also the warmth of a supportive community. We aim to create spaces where residents feel valued, heard and understood—places where independence is encouraged, dignity is always preserved, and small details that matter to individuals are never overlooked. Whether it’s maintaining familiar daily routines, supporting personal choices, or simply taking the time for a friendly conversation, we believe these moments make a real difference.
At the heart of everything we do are our people. We know that truly exceptional care can only be delivered individuals who genuinely care about others. That’s why we place great importance on selecting team members who share our values, and we invest in their ongoing training and development so they feel confident, capable and supported in their roles. Our teams work closely together, building strong relationships with residents and their families, ensuring that care is not only consistent and reliable but also thoughtful and responsive.
We also recognise the importance of trust. Families place a great deal of confidence in us when they choose our homes, and we take that responsibility seriously. Open communication, transparency and a collaborative approach are key to maintaining that trust. We encourage families to be involved, to share their insights and to feel reassured that their loved ones are in a place where they are genuinely cared for.
Ultimately, our aim is to provide more than just care—we strive to create a sense of belonging, comfort and peace of mind for everyone who walks through our doors.Working Hours :Monday to Friday 9am-5pm
Maybe required to work outside of these hours, to meet the needs of networking or conferences.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Creative,Initiative....Read more...
Please note, applications with AI-generated answers will not be shortlisted for the interviewing stage.
The apprentice will learn and assist in:
General administrative and customer service duties.
Recruitment and HR support processes.
Diary and meeting administration.
Financial and membership system support.
Marketing and Social Media support.
Project Management support.
Maintaining effective information management systems.
Full training will be provided, and tasks will be undertaken under supervision appropriate to the apprentice’s stage of learning.
Main Responsibilities include:
1. To support the management of all incoming correspondence—email, digital forms, online enquiries and traditional mail and directing them to the appropriate teams.
2. To process all outgoing correspondence as and when required using the most efficient posting system, ie franking machine, postage account, pre-paid.
3. To assist with the updating of computerised diaries for Pendle Leisure Trust Managers.
4. To assist with the provision of an efficient and productive HR service, including all aspects of recruitment, employment contracts, job descriptions, medicals, disclosure checks and the maintenance of staff personal files.
5. To assist with administration support for all the members of the Senior Management Team.
6. To assist with the preparation of various documents as required, e.g. letters, reports, minutes, presentations, etc.
7. To maintain and update the various manuals and computerised filing systems and to also ensure the security of confidential information.
8. To process incoming and outgoing invoices for payment.
9. To assist with the maintenance of staff personnel files and the central filing system, both manual and computerised.
10. To assist with arranging and minuting various meetings, both externally and internally, together with venues and refreshments, sometimes outside working hours.
11. To assist with processing confidential reports and to co-ordinate all reports before they are passed to the Leisure Management Team and the Board of Trustees.
12. To assist with the provision of an efficient and productive administration service for the Trust’s Activo Membership Scheme and other financial systems.
13. To assist and support the Trust’s Marketing Team.
14. To support with Project Management as and when required.
15. Assist with ordering and stock checking of stationery for Pendle Leisure Trust.
16. To assist with general administrative support.
17. To be of maximum assistance to the general public whenever the opportunity arises and to assist with reception duties as and when required.
18. To undertake such other duties as may be assigned and as are commensurate with the grading of the post. Training:The method of delivery is 1/2 Day Release. This means the apprentice will work with their employer 4 days a week, and attend college 1 day a week for their study day.Training Outcome:There may be potential progression on successful completion of the apprenticeship. Employer Description:Pendle Leisure Trust is committed to providing lifestyle improvement / wellness opportunities to the community through the services which it provides Our aim is to provide and manage a fully comprehensive range of top quality leisure facilities which enhance the quality of life for the community, residents, workers and visitors, with particular emphasis on improving the wellbeing of our whole community.Working Hours :The apprentice will work 37 hours per week.
Shift patterns may be discussed further during the interview.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Patience,Taking Meeting Minutes,Resilience....Read more...
1. Box Production:
Operate machinery (e.g., box making machines, die cutters) to convert large sheets of cardboard into corrugated boxes.
Measure, cut, fold, and glue cardboard to form boxes of various sizes, shapes, and styles according to order requirements.
Adjust machines as necessary to ensure optimal production and accurate box dimensions.
2. Quality Control:
Inspect the finished corrugated boxes to ensure they meet the required standards for size, strength, and quality.
Ensure that all boxes are free from defects such as tears, creases, or weak seams.
Conduct routine checks on the raw materials (cardboard sheets) to ensure they meet quality standards before production begins.
3. Inventory Management:
Maintain stock levels of raw cardboard sheets and materials used for box production.
Record the quantities of boxes produced and ensure proper storage of finished boxes in designated warehouse areas.
Track materials used and request additional supplies from the inventory team as needed.
4. Assembly and Packaging:
Assemble the corrugated boxes by hand when needed, ensuring proper folding, sealing, and gluing techniques are used.
Label boxes and prepare them for shipping or storage by placing product labels and markings as required.
Stack and organise finished boxes for easy access and further processing or dispatch.
5. Maintenance and Equipment Care:
Perform basic maintenance and troubleshooting on machinery to ensure smooth production.
Clean and maintain equipment, ensuring it is in good working order.
Report any mechanical issues to the supervisor or maintenance team.
6. Safety and Compliance:
Adhere to all safety guidelines and operational procedures in the warehouse and during the box production process.
Use personal protective equipment (PPE) as required, including gloves, safety goggles, and ear protection.
Maintain a clean and safe working environment by following workplace cleanliness and safety protocols.
7. Team Collaboration:
Work closely with other warehouse operatives and supervisors to meet daily production targets and deadlines.
8. Record-Keeping:
Maintain accurate records of box production numbers, material usage, and any quality issues.
Report production progress, challenges, and inventory levels to the warehouse supervisor.
Training:Delivery to be completed on site and off the job training either at Barnsley College or your place of work. Student to complete a Supply Chain Warehouse Operative Apprenticeship Level 2. Training Outcome:Possible progressions opportuniites. Employer Description:Flexo Corrugated Packaging Ltd has established itself as a trusted manufacturer of corrugated board and polythene packaging solutions. Our mission is to provide superior packaging that not only meets but exceeds our clients' expectations. We understand the importance of protecting your products, and our innovative designs and quality materials ensure that your items are safe during transit and storage.Our family-run business has a long tradition in the industry. It was founded in the early 1970s by our late father Mr Mohammed Akram, who passed the business onto his sons. We pride ourselves on providing outstanding customer service to guarantee that all of our clients are 100% satisfied.
Working Hours :MONDAY TO THURSDAY 9.30am to 5pm, FRIDAY 8.30am - 12.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Physical fitness....Read more...
Are you looking for a challenging and rewarding career in the logistics and freight forwarding industry? Look no further! We are currently seeking a motivated and enthusiastic individual to join our Road Logistics team at our site in East Midlands Gateway. As a member of our team, you will have the opportunity to work with some of the best in the business and gain valuable insights into the industry.
The team work with our customers, other Kuehne+Nagel offices, overseas agents and service providers to ensure the successful transportation & delivery of our customers’ goods. We work with a diverse customer base – you could find yourself shipping canoes to Croatia or shoes to Slovakia. Every day is different!
This is not just another job, it’s an exciting opportunity to be a part of something big and make a real difference. So, if you are ready to take your career to the next level and work with some of the best in the business, then we want to hear from you!
You’ll be learning how to…
Manage the delivery, storage and transport of goods from our UK based warehouses
Support the planning and scheduling of shipments, including route optimisation and load planning
Work closely with internal teams, including warehouse staff, drivers to ensure seamless operations
Collaborate with external partners such as carriers and suppliers to optimise transportation solutions
Plan our domestic UK fleet or international line hauls, invoicing and technical processes for managing shipments
Understand an overview of customs requirements and procedures for transporting goods
Monitor and maintain records related to transport operations, including tracking information and performance metrics
Please be aware that this vacancy does not meet the minimum requirements for visa sponsorship and for apprenticeship funding, candidates must have been resident in the EEA for at least the last 3 years.
This is an entry level training position. If you are already qualified or experienced in this area of work, this is unlikely to be the position for you. However, we would welcome your application for one of our other vacancies.Training:You will work within a successful team while learning everything you need to know whilst supported by your peers, your managers, and the apprenticeship team within Kuehne+Nagel.Training Outcome:This is not just another job, it’s an exciting opportunity to be a part of something big and make a real difference. So, if you are ready to take your career to the next level and work with some of the best in the business, then we want to hear from you! Employer Description:As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.Working Hours :Monday - Friday.
Place of work: On Site - Unit 4, Wilders Way, East Midlands Gateway, Kegworth, Derby (DE74 2BB - Next to East Midlands Airport) please check location to ensure is commutable.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Planning skills,Multitasking skills,Microsoft Outlook,Microsoft Excel....Read more...
You will be responsible for undertaking high quality accounts preparation services for a range of business clients, including sole traders, partnerships and limited companies.
The apprentice will support the finance function within the organisation and carry out a range of accounting activities appropriate to an AAT Level 3 Assistant Accountant role.
1. Client Accounts
Setting up new accounts file and listing books received, noting any missing information
Processing client records to draft accounts stage
Completing file sections and cross referencing schedules
Completing work programmes and administration paperwork
Processing transactions using Cloud software (Xero/Quickbooks/sage etc.)
2. VAT
Set up new section in VAT file and check all client records received
Processing client records to draft VAT return
Complete VAT return form when checked
Communicate with client when VAT return is complete and submit to HMRC
3. General
Undertake general administration tasks
Effectively communicate with colleagues within the organisation to promote teamwork across the group and assist in the development of internal relationships
Identify and meet personal job-related training as required
Provide assistance in terms of general and specific support to
Partners and managers as required
Undertake other reasonable work activities as determined by the Partners and managers
Undertake appropriate training to ensure CPD criteria is met
Desired skills and personal qualities
Strong numerical and analytical skills with high attention to detail
Confident using Microsoft Excel and accounting software
Clear written and verbal communication skills
Well organised, able to manage deadlines and prioritise workload
Professional, proactive attitude with a commitment to professional development
Able to work independently and collaboratively within a team
Skills & Attributes
Strong attention to detail and organisational skills
Excellent verbal and written communication skills
Strong IT skills: experience with Xero, QuickBooks or similar software is advantageous
Ability to adapt quickly to new systems, software and regulatory changes
Confidence in taking responsibility for technical work appropriate to the role
Ability to work independently and collaboratively within a small team
Training:Gaining the AAT Level 3 (AQ2022) qualification.
Studying the following modules:
ITBK- Introduction to Bookkeeping (An additional module for any candidate who hasn't completed a Level 2 AAT qualification)
FAPS- Preparing Financial Statements
MATS- Management Accounting Techniques
TPFB- Tax Processes for Businesses
BUAW- Business Awareness
Training Outcome:
There is the opportunity to progress onto AAT Level 4, then onto a more senior level with the firm and a career within accountancy
Employer Description:Whitings LLP is a partner owned established accountancy practice based in the market towns of East Anglia, supporting individuals start or purchase, run, grow and exit their own SME business. We also help the owners behind these businesses, and other private clients, with their personal taxes and other aspects of their wealth creation and protection.Working Hours :Monday- Friday
9am- 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Main Duties:
Security and Supervision
Act as a keyholder, assisting with locking and unlocking buildings and grounds.
Respond to alarm activations and emergency call-outs.
Help prevent unauthorised access to the school site.
Support access to the site during emergencies such as snow or flooding.
Health and Safety
Support compliance with health and safety procedures across the school.
Carry out routine checks including fire safety, legionella, and general site safety.
Report hazards and maintenance issues promptly.
Care taking and Maintenance
Undertake cleaning duties across allocated areas.
Clean walls, windows, and high-level areas where safe systems are in place.
Replace light bulbs and maintain fixtures.
Carry out basic repairs including plumbing, redecoration, and minor building works.
Maintain external areas, including fencing and grounds.
Ensure drains and gullies are clean and free flowing.
Site Operations
Receive and distribute deliveries and supplies.
Ensure adequate stock of cleaning materials and supplies.
Operate heating systems to maintain appropriate temperatures.
Carry out routine equipment checks and arrange repairs when needed.
General Duties
Assist with school lettings and prepare spaces for activities.
Support site preparation for events and out-of-school activities.
Maintain cleanliness and safety of all areas.
Follow all school policies including safeguarding, equality, and health & safety.
Carry out additional duties as directed by the Headteacher or senior staff.
Training:
Study towards a Level 2 Facilities Operative diploma qualification.
On-the-job training and mentoring from experienced site staff.
Regular progress reviews and development support.
Training Outcome:Potential for continued employment within site or facilities management roles, subject to performance and school needs.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday, shifts between 7:00am – 6:00pm (with a 5-hour unpaid break scheduled within the day 10am – 3pm)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Working closely with the Operations Manager and Operations Director, you will gather business requirements and help translate them into practical system and automation solutions.
You will contribute to improving workflows, enhancing data usage, and supporting the development of in-house tools and AI-driven capabilities.
This role is ideal for a self-starter who can take initiative, solve problems, and actively drive improvements through technology.
Key Responsibilities:
Gather and document business and system requirements from key stakeholders
Support the development and improvement of internal systems and web-based tools
Identify and implement automation opportunities to reduce manual processes
Assist in building AI-driven solutions to support operations and decision-making
Work with data to analyse trends and improve processes
Support integration between systems using APIs and data connections
Develop reports and dashboards (e.g. Excel or similar tools)
Test, monitor, and improve system performance
Maintain clear documentation of systems, processes, and changes
Provide day-to-day system support across the business
About You:
Highly organised with strong attention to detail
A proactive self-starter with a strong drive to improve processes
Strong problem-solving and logical thinking skills
Interest in AI, automation, and systems development
Comfortable working with data (Excel essential; any exposure to SQL beneficial)
Interest in web technologies or scripting (e.g. HTML, JavaScript or similar)
Able to communicate effectively with both technical and non-technical stakeholders
Training:
Expected Apprenticeship Duration: 12 months + 3 months EPA
Blend of eLearning and classroom (biweekly classes 3 hours each) training based on:
What you will learn:
How AI can be applied in a business environment, including automation, data processing, and AI assistants
Automation tools and workflow design to streamline operations
Working with databases and data (e.g. SQL/MySQL fundamentals)
Basics of web technologies (e.g. HTML5, CSS3, JavaScript and frameworks such as Bootstrap)
How systems communicate using APIs (REST-based services)
Principles of building and improving internal systems (including exposure to technologies such as PHP in a business environment)
Data governance, security, and ethical use of AI
Training Outcome:
We are looking to offer full-time employment upon successful completion of the apprenticeship
We believe in developing our talent internally and have a clear and personalised progression route for each of our employees which is reviewed annually
Employer Description:Mentor Distribution is a specialist AV and display distributor operating across the UK and Ireland, with over 30 years of industry experience. We supply a wide range of products — including monitors, large format and interactive displays, LED video walls, and Pro-AV solutions — from leading global manufacturers.
With large warehouses in Bedfordshire and Dublin, we offer extensive stock with next-day delivery across both regions. Our experienced team provides expert advice and hands-on account management, helping resellers win business and deliver outstanding results.
As part of the wider Mentor Distribution Group, we’re proud to be a trusted partner in the AV and IT distribution market.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Reliability,Maturity....Read more...
To deliver frontline customer services effectively over all our multimedia channels. These include telephone, e-mail, web, text phone and SMS
To employ a high standard of customer care in all customer contacts, internal and external
To provide administrative support as required
This post is subject to a basic DBS clearance
Principal Duties and Responsibilities:
To deliver frontline customer services effectively over all our multimedia channels. These include telephone, e-mail, web, text phone and SMS
To employ a high standard of customer care in all customer contacts, internal and external
To provide administrative support as required
In particular to:
Handle all multimedia queries, and resolve them promptly in a helpful, respectful and courteous manner
Providing a tailored service for our diverse customer base
Interpret repair queries and respond within set guidelines including instructions to contractors
Tenant arrears – sending standard letters as generated by Orchard in accordance with Income management policy
Providing advice, including welfare benefits, updating our records, liaising with relevant officers and making appropriate agreements to repay
Deal with lettings queries as appropriate for the LA region
To keep accurate records of involvement and action taken and to ensure that all records, computerised and manual are kept up to date
To contribute positively to the CSC team to ensure effective operation of the CSC, which also includes the Customer Experience Team
To communicate/liaise with other departments, offices and external bodies to ensure the efficient, professional and effective provision of services
Promptly refer calls that cannot be dealt with to the appropriate member of staff. Maintain regular and effective liaison with group-based staff
To undertake administrative duties as requested. Examples would include word processing, data input, post, photocopying, faxing and stationery management
The start date for this role is negotiable depending on individual circumstances.Training:
Customer Service Practitioner Apprenticeship Standard
Functional skills in maths and English if required (those aged 19+ will not need to sit maths and English Functional Skills if they do not already have the exemptions)
Internal relevant training courses as required for the job
Training Outcome:It is expected that upon completion of the apprenticeship there may be an opportunity to remain in a full-time position within customer services or progress further within the organisation onto a suitable pathway.Employer Description:We are one of the largest providers of affordable housing and care services in the East Midlands, operating across more than 40 rural and urban local authority areas. Our commitment to delivering excellent services and providing safe, secure homes underpins everything we do. Working closely with our residents and partners, we aim to build up to 500 new, high-quality homes each year for rent and shared ownership. We also provide care and support services, including nursing care, Extra Care independent living and supported living – ensuring people can live well, safely and independently in homes that meet their needs. Alongside this, we continue to strengthen our service delivery by tackling homelessness, investing in apprenticeships, jobs, training, skills and enterprise, promoting financial inclusion and delivering energy-efficiency programmes. Equality and diversity sit at the heart of our work, guiding both our services and the way we support the communities we serve.Working Hours :7 hours per day between Monday - Friday, 8.00am - 6.00pm (annualised hours contract), meaning shift patterns are given in advance.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental....Read more...
An excellent opportunity has arisen for an apprentice to work for EMH in the Money Matters Team, based at our Coalville office.
This varied and exciting role will enable you to develop a wide range of skills and experience in general administrative tasks, such as maintaining and updating spreadsheets and databases, handling printing, scanning, and postal duties. Additionally, you will engage with customers via phone and email.
If you have a passion for delivering a great service and an interest money management, this may be a perfect opportunity.
Full training will be provided in line with the company’s standard operating procedures.
Principal Duties and Responsibilities:
Providing general administrative support including:
Writing and sending emails, letters and electronic messages
Printing
Scanning documents
Basic data entry into our software systems
Updating spreadsheets
Customer Service:
Answering the telephone and making outbound calls
Booking appointments and appointment management
Supporting tenants to set up email accounts and actively use our customer self service portal
Ordering items and processing invoices
Adhering to data protection and confidentiality requirements
Special Instructions
To uphold the vision and values of the emh group and emh homes
To attend fire drills and staff meetings
To attend training events as required
To recognise and promote emh group’s Equality and Diversity Strategy
Please note:
We reserve the right to close these vacancies prior to the application deadline once a sufficient number of applications have been received, so recommend early application
The start date for this role is negotiable depending on individual circumstances.Training:
Customer Service Practitioner Apprenticeship Standard
Functional skills in maths and English if required (those aged 19+ will not need to sit maths and English Functional Skills if they do not already have the exemptions)
Internal relevant training courses as required for the job
Training Outcome:
It is expected that upon completion of the apprenticeship there may be an opportunity to remain in a full-time position within the team or progress further within the organisation onto a suitable pathway
Employer Description:We are one of the largest providers of affordable housing and care services in the East Midlands, operating across more than 40 rural and urban local authority areas.
Our commitment to delivering excellent services and providing safe, secure homes underpins everything we do.
Working closely with our residents and partners, we aim to build up to 500 new, high-quality homes each year for rent and shared ownership. We also provide care and support services, including nursing care, Extra Care independent living and supported living – ensuring people can live well, safely and independently in homes that meet their needs.
Alongside this, we continue to strengthen our service delivery by tackling homelessness, investing in apprenticeships jobs, training, skills and enterprise, promoting financial inclusion and delivering energy‑efficiency programmes.
Equality and diversity sit at the heart of our work, guiding both our services and the way we support the communities we serve.Working Hours :Hours between 9.00am – 5.00pm, Monday - Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental....Read more...
At RG Distributors, ECatering is all about keeping UK catering and hospitality running smoothly. Our mission is to make sure our customers can focus on their guests while we handle the rest - equipment, support, and service they can rely on.
As a Customer Success Advisor, you are a key part of that mission. You guide customers through every stage of their journey, from pre-order questions to post-delivery, support - ensuring clear communication, fair outcomes, and a consistently professional experience.
This role is about more than handling enquiries; it’s about owning the customer experience, preventing issues before they happen, and building trust in the ECatering brand.
Key Responsibilities:
Customer Communication & Case Ownership:
Be the main contact for customers via phone, email, and ticketing systems
Own assigned cases from start to resolution, keeping customers fully informed
Communicate clearly, professionally, and empathetically
Record all updates and outcomes accurately in the relevant systems
Delivery & Damage Claims:
Monitor deliveries, manage updates, shortages, and courier issues
Assess and resolve delivery damage claims in line with policy and courier agreements
Set realistic expectations for customers and keep them informed
Returns Handling:
Handle returns for suitability, faulty, or quality-related reasons
Ensure return decisions align with policy and communicate them professionally
Track returns internally to minimise delays and maintain clear records
Warranty & Contract Guidance:
Provide clear, accurate information on warranty coverage and next steps
Ensure outcomes align with contractual obligations
Escalate cases outside standard policy appropriately
Offer extended warranties where suitable and compliant Product, Availability & Finance Support (Non-Technical)
Advise on product specifications, availability, and alternatives
Support finance enquiries, including lease-to-hire and pay-later options
Prepare and issue accurate proforma invoices
Post-Purchase Support & Customer Retention:
Support installation, setup, and general product queries
Manage recycle requests and abandoned basket follow-ups
Identify opportunities to prevent complaints and negative reviews
Internal Collaboration & Process Adherence:
Work closely with warehouse, logistics, sales, and returns teams
Follow all internal processes accurately and consistently
Escalate issues when necessary and share insights for continuous improvement
Training:
The successful candidate will complete Level 2 Customer Service Practitioner Apprenticeship Standard
This will be delivered in the workplace, with a tutor visiting once a month
The only times you would be required to attend college would be for induction, and if you have any Maths and English functional skills to complete
Maths and English classes would be weekly until the exams are passed
If you hold either GCSE grade 4 or above, or a level 2 in maths and English, you will not be required to do these again
Training Outcome:
Upon completion of the apprenticeship there is the possibility of permanent employment and going on to complete further qualifications for the right person
Employer Description:ECatering is one of the UK’s leading suppliers of commercial catering equipment, providing businesses with high-quality products at competitive prices. We’re a fast-growing, customer-focused business that thrives on efficiency, smart use of data, and innovation.Working Hours :Monday - Friday, between 8.00am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Classroom Support: Provide support to the lead teacher in classroom activities, including setting up materials, assisting with lesson delivery, and managing student behaviour to ensure a productive learning environment
Individualised Assistance: Work closely with students on a one-on-one or small group basis, providing additional support and guidance in understanding subject matter, reinforcing concepts, and addressing learning challenges
Classroom Management: Assist in maintaining discipline and order in the classroom, reinforcing established rules and procedures, and helping to ensure a safe and respectful learning environment
Learning Resources: Help in organising and preparing learning resources, such as textbooks, visual aids, and supplementary materials, to enhance teaching effectiveness
Assessment Support: Assist in administering and grading assignments, quizzes, and tests, as well as recording and tracking student progress and performance
Special Needs Support: Collaborate with the teacher and other support staff to accommodate students with special needs, ensuring their inclusion and participation in classroom activities.
Technology Integration: Support the integration of technology into the teaching and learning process, assisting students with the use of computers and educational software
Parent Communication: Maintain effective communication with parents, conveying student progress, addressing concerns, and fostering a positive home-school partnership
Professional Development: Actively participate in training sessions and workshops to enhance teaching skills and pedagogical knowledge
Child Safeguarding: Adhere to the school's child safeguarding policies and ensure the safety and well-being of children
Training:
Teaching Assistant Level 3 Apprenticeship Standard
Each apprentice will have their own dedicated tutor who will conduct monthly remote tutorials and reviews, providing continuous support throughout the apprenticeship program
Depending on the apprentice’s needs, the frequency of these sessions may vary
If required, you may also complete Functional Skills training as part of your apprenticeship
Training Outcome:
Potential full-time employment for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday (hours to be confirmed).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Main Duties:
Assist with locking and unlocking the school buildings, gates, and securing the site
Respond to emergency call-outs and report security risks
Carry out site checks for hazards, damage, or intruders
Replace light bulbs and report electrical repair needs
Support minor maintenance and repair work
Liaise regularly with the Site Manager regarding site issues
Monitor and maintain cleaning standards across the site
Restock supplies such as soap, paper towels, and toilet paper
Remove litter and clean spillages promptly
Clean toilet areas and respond to hygiene issues as needed
Follow COSHH and safe handling procedures for cleaning products
Assist with receiving, moving, and storing deliveries
Move furniture and equipment as required
Support room setups for school activities and lettings
Assist with supervision of school lettings, including opening and locking up
Ensure playgrounds and external areas are safe and well maintained
Support snow clearing and salting during winter months
Address vandalism and remove graffiti where possible
Work in line with school health and safety policies and risk assessments
Maintain logs and records as required
Respond courteously to staff, pupils, and visitors
Follow school policies on equality and diversity
Participate in training and development opportunities
Carry out other duties appropriate to the role as directed
Training:As an apprentice, you will receive support through both on-the-job learning and formal training as part of your apprenticeship programme. This will typically include:
Study towards a relevant Facilities Operative qualification
On-the-job training and mentoring from experienced site staff
Regular progress reviews and development support
Training Outcome:
Potential for continued employment within site or facilities management roles, subject to performance and school needs
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday, 10:00am-5:00pmSkills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
As an Apprentice Educator at Playday Nursey Chiswick, you will work as a team to help support the nursery as it grows into a truly fascinating setting for our children, whilst studying towards a Level 3 Childcare qualification.
During your apprenticeship, duties will include:
To work within the ethos of our nurseries and provide a warm, welcoming and stimulating environment, where children feel secure.
With the guidance from senior and qualified practitioners to ensure the well-being and care of all the children and support their access to learning (including those with additional needs).
To assist with the planning and preparation of activities, to meet children’s individual needs, liaising with parents and negotiating working targets ensuring effective communication within the nursery.
To assist in providing learning experiences that challenge and enable children to grow in confidence and independence within a stimulating environment.
To nurture positive relationships and role modelling positive behaviour with children, ensuring their emotional well-being to promote their confidence and self-esteem.
To assist in the recording of observation, assessment, monitoring, and record keeping of children’s learning and development using a variety of methods and to inform planning.
Supervisions of meals and mealtimes, and, where appropriate, additional preparation of food/bottles for babies to ensure safer eating.
To adhere at all times to the Allergies and Allergic Reactions Policy as well as the Sleep Policy to safeguard children with allergies and whilst sleeping.
To understand and promote inclusion and equality policies and procedures.
To be a reliable member of the team, working co-operatively and with flexibility.
To work flexible hours as requested by the manager.
Any other duties appropriate to the post as directed by the nursery manager and the company directors.
Training:Your full role and responsibilities will be set out by your employer. They will provide you with all the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.
You will be working towards the Level 3 Early Years Educator apprenticeship standard, which includes:
Knowledge, Skills and Behaviours
Level 3 Diploma for the Early Years Educator
Level 3 Award in Paediatric First Aid or Level 3 Award in Emergency Paediatric First Aid
Level 2 Functional Skills in maths and English (if required)
This will be delivered by your dedicated training provider, Realise. Training Outcome:Our commitment to our employees is to ensure you are fully supported in reaching your potential. We continually invest in you and your development, which is paramount to our success.Employer Description:Playdays Day Nursery refers to a group of nursery schools located in Wimbledon, London. They offer childcare services and are known for providing a nurturing and educational environment. They have experienced staff and a variety of programs to cater to the developmental needs of children from infancy to preschool age.Working Hours :40 hours a week, Monday to Friday, shifts to be confirmed.Skills: Administrative skills,Analytical Skills,Attention to detail,caring,Communication Skills,Creative,Customer care skills,Friendly,Initiative,IT skills,Logical,Maths and English,Non judgemental,Number skills,Organisation skills,Patience,Physical fitness,Presentation skills,Problem solving skills,Team working,understanding....Read more...
