Quality Insight & Development Assistant
A NEW exciting opportunity for someone looking to take the next step in their career! We are seeking a meticulous and analytic Quality Insite & Development Assistant to join our expanding work force. . This role offers an exciting opportunity to contribute directly to maintaining the quality and safety of our care services.
First City is a respected care provider, known for our dedication to delivering exceptional care to our customers. We take pride in maintaining the highest standards of care and compliance with all regulatory requirements. Our team is passionate about continuous improvement and fostering a supportive, collaborative work environment.
Location: Swindon and surrounding area Salary: £26,000 (pro rata) – potential for additional earnings Hours: 30 hours per week (inclusive of 1 in 4 weekends, hours can include early mornings and later evenings)
Must Hold a full UK license, have access to your own vehicle with business insurance.
The Role
In this role you will work in collaboration with the Quality Insite & Development Lead to support the continuous improvement of processes, and services by gathering insights, analysing data, carrying out colleague observations to ensure compliance, competency and strategies that enhance quality and efficiency. You will work within a multidisciplinary team to identify trends, asses performance and drive innovation.
This position is ideal for someone who has experience working within a Senior or Team lead role who is ready to take on a role focused on compliance and care quality standards.
Key responsibilities:
Collect, analyse, and interpret data to identify trends, performance gaps, and areas for improvement, supporting the development and implementation of quality initiatives.
Monitor system alerts, review care records, and ensure documentation aligns with regulatory and quality standards, including CQC compliance.
Collaborate with care teams to address care delivery gaps and escalate concerns appropriately to ensure timely resolution.
Maintain accurate documentation, contribute to audit reviews, and support the development of action plans to drive continuous improvement across services.
Assist in delivering training and development programmes aimed at enhancing competency and improving care quality standards.
The above is not an exhaustive list of duties.
What We’re Looking For:
The ideal candidate will have a minimum of two years of hands-on experience in a care setting, demonstrating a strong foundation in providing quality support. They should hold a Level 3 qualification in Health and Social Care or be willing to work towards achieving it. Confidence and assertiveness are essential, along with the ability to challenge others constructively and professionally when needed. Excellent written and verbal communication skills are required, as well as proficiency in using a variety of computer systems and digital tools. The candidate should also be friendly, enthusiastic, and trustworthy, with a proactive, can-do attitude that contributes positively to the team and the people they support.
In return, we offer:
Comprehensive training and ongoing support
Access to the Blue Light Card discount scheme
Discount on motor maintenance with a trusted local garage
28 days of annual leave, inclusive of public holidays
Employee Assistance Programme (EAP) provided by Health Assured
Use of a company pool car (subject to availability)
Workplace pension scheme through Nest
Refer-a-friend incentive program
Why Join Us?
If you’re detail-oriented and passionate about ensuring compliance and excellence in care, we want to hear from you. At First City, you’ll be part of a team that values collaboration, continuous improvement, and making a real difference in people’s lives.
....Read more...
Catfoss Recruitment Ltd are currently in partnership with a leading global company that supplies specialist services to the energy and process industries and they are to recruit x4 Industrial Operatives to their expanding field team on a permanent basis.About the company Our client international client is a leading provider of industrial cleaning solutions, within the Energy and Process Industry. We succeed by giving rapid response and advice, ensuring plant operations and availability remain at their optimum throughout their operating period, whilst always maintaining the highest level of safety. Industrial Operative - The Role We are looking to recruit x4 Industrial Operatives on a permanent basis to enhance our existing field-based teams. Using their patented technology, you will be required to safely and effectively remove build ups of slag and deposits from plants including but not limited to super heaters, economisers, heat exchangers and furnaces that could otherwise be damaging to plant and reduce efficiency. This is a physically demanding role, working in a hazardous environment. As a member of one of the field-based teams led by a Senior Engineer, you will be responsible for visiting large industrial process plants across the UK, Ireland and occasionally Europe, carrying out various services including Linear Cleaning and Offline Cleaning. Our client operates a 24/7 service and responsiveness which is key to their success. The field team operatives are flexible, resilient and above all, prepared to work away from home 5/6 days a week, including weekends, typically on a 8am – 6pm shift. All training, support and mentoring will be given in detail. The key to a successful candidate is a mechanical aptitude to work, flexible attitude towards working and traveling around the UK and dedication to manual labour. Industrial Operative - Job Purpose Working as part of a team, assisting the Certified Senior Engineer in carrying out Industrial cleaning services. Key Competencies – Essential The Industrial Operative will: • Be able to demonstrate commitment, enthusiasm and flexibility to work shifts in response to customer demand, including weekends. • Have experience within heavy industry/engineering environment. • Have a proactive and can-do attitude. • Willing to be away from home 5/6 days a week. • Willing to travel all over the UK, with travel usually starting on a Sunday evening. • Be able to work well as part of a team and also independently. • Have considerable attention to detail. • Be honest and trustworthy. • Have an excellent practical understanding and appreciation for Health and Safety in hazardous environments. • Be capable of lifting heavy equipment and walking around industrial facilities. • Must have a full UK driving licence, ideally clean.• Holds a Health & Safety certificate (CSCS or Safety Passport)
• As this is field role, visiting client sites, and based at company workshops when not on site, candidates need to reside in commutable distance of either Sheffield, Warrington or PortsmouthIndustrial Operative - Key Competencies – Desirable It would be advantageous if the Industrial Operative: • Has experience in a “hands-on” supervisory role. • Has experience working in hazardous environments. • Has a basic qualification in / understanding of mechanical maintenance. • Confined space trained. • Forklift licence. Potential total earnings are between £40K - £60K per annum
Increasing Overtime Payment Levels
All Travel hours paid
Sleep pay - when applicable
Hotels, meals and expenses - company card
Annual Bonus
+ other additional payments
Private Healthcare
Pension
Security ChecksOur client's work requires an extremely high level of integrity due to the access operatives have to explosive materials. Full police security checks will be undertaken, and any job offers will be conditional pending confirmation of a clear check in accordance with the Rehabilitation of Offenders Act 1974.Industrial Operative previous suitable job titles: Blasting Operative, Industrial Operative, Industrial Cleaner, Industrial Cleaning Operative, Blasting Technician, Industrial Technician, Industrial Cleaning Technician, Industrial Services Operative, Industrial Services TechnicianPlease apply ASAP....Read more...
Catfoss Recruitment Ltd are currently in partnership with a leading global company that supplies specialist services to the energy and process industries and they are to recruit x4 Industrial Operatives to their expanding field team on a permanent basis.About the company Our client international client is a leading provider of industrial cleaning solutions, within the Energy and Process Industry. We succeed by giving rapid response and advice, ensuring plant operations and availability remain at their optimum throughout their operating period, whilst always maintaining the highest level of safety. Industrial Operative - The Role We are looking to recruit x4 Industrial Operatives on a permanent basis to enhance our existing field-based teams. Using their patented technology, you will be required to safely and effectively remove build ups of slag and deposits from plants including but not limited to super heaters, economisers, heat exchangers and furnaces that could otherwise be damaging to plant and reduce efficiency. This is a physically demanding role, working in a hazardous environment. As a member of one of the field-based teams led by a Senior Engineer, you will be responsible for visiting large industrial process plants across the UK, Ireland and occasionally Europe, carrying out various services including Linear Cleaning and Offline Cleaning. Our client operates a 24/7 service and responsiveness which is key to their success. The field team operatives are flexible, resilient and above all, prepared to work away from home 5/6 days a week, including weekends, typically on a 8am – 6pm shift. All training, support and mentoring will be given in detail. The key to a successful candidate is a mechanical aptitude to work, flexible attitude towards working and traveling around the UK and dedication to manual labour. Industrial Operative - Job Purpose Working as part of a team, assisting the Certified Senior Engineer in carrying out Industrial cleaning services. Key Competencies – Essential The Industrial Operative will: • Be able to demonstrate commitment, enthusiasm and flexibility to work shifts in response to customer demand, including weekends. • Have experience within heavy industry/engineering environment. • Have a proactive and can-do attitude. • Willing to be away from home 5/6 days a week. • Willing to travel all over the UK, with travel usually starting on a Sunday evening. • Be able to work well as part of a team and also independently. • Have considerable attention to detail. • Be honest and trustworthy. • Have an excellent practical understanding and appreciation for Health and Safety in hazardous environments. • Be capable of lifting heavy equipment and walking around industrial facilities. • Must have a full UK driving licence, ideally clean.• Holds a Health & Safety certificate (CSCS or Safety Passport)
• As this is field role, visiting client sites, and based at company workshops when not on site, candidates need to reside in commutable distance of either Sheffield, Warrington or PortsmouthIndustrial Operative - Key Competencies – Desirable It would be advantageous if the Industrial Operative: • Has experience in a “hands-on” supervisory role. • Has experience working in hazardous environments. • Has a basic qualification in / understanding of mechanical maintenance. • Confined space trained. • Forklift licence. Potential total earnings are between £40K - £60K per annum
Increasing Overtime Payment Levels
All Travel hours paid
Sleep pay - when applicable
Hotels, meals and expenses - company card
Annual Bonus
+ other additional payments
Private Healthcare
Pension
Security ChecksOur client's work requires an extremely high level of integrity due to the access operatives have to explosive materials. Full police security checks will be undertaken, and any job offers will be conditional pending confirmation of a clear check in accordance with the Rehabilitation of Offenders Act 1974.Industrial Operative previous suitable job titles: Blasting Operative, Industrial Operative, Industrial Cleaner, Industrial Cleaning Operative, Blasting Technician, Industrial Technician, Industrial Cleaning Technician, Industrial Services Operative, Industrial Services TechnicianPlease apply ASAP....Read more...
Catfoss Recruitment Ltd are currently in partnership with a leading global company that supplies specialist services to the energy and process industries and they are to recruit x4 Industrial Operatives to their expanding field team on a permanent basis.About the company Our client international client is a leading provider of industrial cleaning solutions, within the Energy and Process Industry. We succeed by giving rapid response and advice, ensuring plant operations and availability remain at their optimum throughout their operating period, whilst always maintaining the highest level of safety. Industrial Operative - The Role We are looking to recruit x4 Industrial Operatives on a permanent basis to enhance our existing field-based teams. Using their patented technology, you will be required to safely and effectively remove build ups of slag and deposits from plants including but not limited to super heaters, economisers, heat exchangers and furnaces that could otherwise be damaging to plant and reduce efficiency. This is a physically demanding role, working in a hazardous environment. As a member of one of the field-based teams led by a Senior Engineer, you will be responsible for visiting large industrial process plants across the UK, Ireland and occasionally Europe, carrying out various services including Linear Cleaning and Offline Cleaning. Our client operates a 24/7 service and responsiveness which is key to their success. The field team operatives are flexible, resilient and above all, prepared to work away from home 5/6 days a week, including weekends, typically on a 8am – 6pm shift. All training, support and mentoring will be given in detail. The key to a successful candidate is a mechanical aptitude to work, flexible attitude towards working and traveling around the UK and dedication to manual labour. Industrial Operative - Job Purpose Working as part of a team, assisting the Certified Senior Engineer in carrying out Industrial cleaning services. Key Competencies – Essential The Industrial Operative will: • Be able to demonstrate commitment, enthusiasm and flexibility to work shifts in response to customer demand, including weekends. • Have experience within heavy industry/engineering environment. • Have a proactive and can-do attitude. • Willing to be away from home 5/6 days a week. • Willing to travel all over the UK, with travel usually starting on a Sunday evening. • Be able to work well as part of a team and also independently. • Have considerable attention to detail. • Be honest and trustworthy. • Have an excellent practical understanding and appreciation for Health and Safety in hazardous environments. • Be capable of lifting heavy equipment and walking around industrial facilities. • Must have a full UK driving licence, ideally clean.• Holds a Health & Safety certificate (CSCS or Safety Passport)
• As this is field role, visiting client sites, and based at company workshops when not on site, candidates need to reside in commutable distance of either Sheffield, Warrington or PortsmouthIndustrial Operative - Key Competencies – Desirable It would be advantageous if the Industrial Operative: • Has experience in a “hands-on” supervisory role. • Has experience working in hazardous environments. • Has a basic qualification in / understanding of mechanical maintenance. • Confined space trained. • Forklift licence. Potential total earnings are between £40K - £60K per annum
Increasing Overtime Payment Levels
All Travel hours paid
Sleep pay - when applicable
Hotels, meals and expenses - company card
Annual Bonus
+ other additional payments
Private Healthcare
Pension
Security ChecksOur client's work requires an extremely high level of integrity due to the access operatives have to explosive materials. Full police security checks will be undertaken, and any job offers will be conditional pending confirmation of a clear check in accordance with the Rehabilitation of Offenders Act 1974.Industrial Operative previous suitable job titles: Blasting Operative, Industrial Operative, Industrial Cleaner, Industrial Cleaning Operative, Blasting Technician, Industrial Technician, Industrial Cleaning Technician, Industrial Services Operative, Industrial Services TechnicianPlease apply ASAP....Read more...
Director of Food & Beverage – Ultra-Luxury Resort, Saudi ArabiaWe are seeking an exceptional Director of Food & Beverage to join a world-class leadership team at one of the most extraordinary ultra-luxury resorts in Saudi Arabia.This is not just a job — it’s a career-defining role in a location that blends awe-inspiring natural beauty with a commitment to excellence in luxury hospitality.Location: Saudi ArabiaRole Type: Full-time, on-site, with relocation supportPackage: Highly competitive tax-free salary + bonus + full relocation + accommodation + benefits + schoolingAbout the Role:
As the Director of Food & Beverage, you will oversee a diverse and dynamic portfolio of high-end dining venues, including fine dining, beachside restaurants, lounges, in-villa dining, and exclusive private events. Your focus will be on innovation, consistency, guest experience, and excellence in execution.You will lead and inspire a multicultural team, drive performance, elevate service standards, and collaborate closely with the culinary and resort executive teams to deliver world-class F&B experiences.What We’re Looking For:
Proven leadership in F&B at a luxury or ultra-luxury resort or hotel
Strong background in multi-outlet operations and concept development
A natural mentor and motivator with experience managing large teams
An eye for detail, creativity, and a guest-first mindset
Ability to thrive in a fast-paced, international environment
Experience in remote or resort locations is a plus
A genuine passion for hospitality, culture, and creating unforgettable experiences
Relocation Benefits:
Full relocation support including flights, visa, and transfers for single or family status
On-site accommodation or housing allowance
Medical coverage, annual leave, and generous travel benefits
Work in one of the most exclusive and rapidly developing hospitality destinations in the world....Read more...
Teaching Assistants work in Primary, Special and Secondary education across all age ranges encompassing special educational needs and emotional vulnerabilities. The primary role of the Teaching Assistant is to support the class teacher to enhance pupils’ learning either in groups or individually, ensuring pupils understand the work set, know their learning objectives and stay on task in order to make progress. Promoting self-belief, social inclusion and a high self-esteem play an integral part to pupils’ well-being; ensuring pupils thrive in a positive, nurturing, safe environment. It is an active role supporting the learner to access the curriculum. They are good role models, act with honesty and integrity, take part in team meetings; contribute to planning and class activities. Promoting Fundamental British Values through spiritual, moral, social and cultural development and positive behaviours are crucial in contributing to improved pupil progress and development.
Job Description of a Teaching Assistant:
The duties will depend on your experience and training. Generally, you'll need to:
Deliver tailored teaching activities to pupils on either a one-to-one basis or in small groups
Make sure that the pupils you support are able to engage in learning and stay on task during the lesson or activity
Support the social and emotional development of pupils, reporting any issues when required
Support the teacher in managing challenging pupil behaviour and promoting positive behaviour
Listen to pupils read and read to pupils as a class, group or one-to-one
Guide and monitor pupil progress
Help with the planning of some lessons
Provide detailed and regular feedback to teachers on pupils' progress
Carry out administrative duties, such as preparing classroom resources
Look after pupils who have had accidents, need help dressing or are upset
Create art displays of pupils' artwork
Provide support outside of your normal classes, such as helping during exams, covering TA absences or going on school trips
Help with extracurricular activity such as breakfast and after-school clubs, homework club, revision sessions or lunchtime duties
Supervise other support staff
Coordinate specific areas of teaching support once you have the right level of experience
Training:The apprentice will attend the Filton Campus of SGS College, one day a week during term time which will be on a Tuesday.
SGS College have embedded the City & Guilds Level 3 Certificate in Specialist Support for Teaching and Learning in Schools.
We will support apprentices in building their portfolio to cover the knowledge, skills and behaviours of the apprenticeship standard. On programme learning will be followed by the final End Point Assessment, which includes a practical observation with question and answer, portfolio of evidence submission and a Profession Discussion. Full time apprentices will spend typically 18 months on-programme working towards the apprenticeship standard, with a minimum of 20% off-the-job training.
Each apprentice will be assigned a dedicated skills coach who will support them in completing their Portfolio, Certificate and preparing for the End Point Assessment. The Employer, Training Provider and the learner will decide when the learner is ready to enter the Apprenticeship Gateway. The skills coach will help prepare the learner to ensure they are confident to complete all components.Training Outcome:As well as ensuring full competency as a Teaching Assistant, this standard provides a foundation for potential progression into a number of career paths in the Educational sector including Higher Level Teaching Assistant, Assistant Teacher and Teacher.Employer Description:We are a Primary school based in Yate, South Glos.Working Hours :Monday - Friday 8.30am - 3.30pm 30-hours per week, with one day college release.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
SCCU Group is recruiting for an Business Administrator to join their small and friendly team. Join our team at SCCU group and become an education superhero! Our mission is to equip you with the powers of innovation, creativity, and passion to shape the future of education. Together, we'll conquer the challenges, inspire minds, and make learning an unforgettable adventure. If you're ready to don your cape and unleash your inner education superhero, join us on this epic journey. The Business Administrator with a focus on enrolment and customer service is responsible for efficiently communicating with all employers and learners throughout their SCCU onboarding & enrolment journey. Delivering a world class customer experience whilst ensuring compliance with all relevant regulations and guidelines. This role requires excellent organisational skills, attention to detail, and outstanding customer service. The coordinator will serve as a primary point of contact for apprentices, employers, and internal stakeholders, ensuring a seamless experience throughout the enrollment process. Key Responsibilities:
Enrolment
Facilitate the smooth enrolment to all programmes
Collect and review all necessary documentation to ensure compliance with programme requirements
Coordinate with relevant authorities and certification bodies to verify apprentice eligibility and enrolment status
Compliance Management
Stay updated on all relevant regulations, policies, and guidelines related to all programmes
Ensure that all enrolments and documentation meet regulatory and organisational standards
Collaborate with internal compliance teams to conduct regular audits and ensure ongoing adherence to compliance requirements
Customer Service
Act as the primary point of contact for learners and employers, addressing inquiries and providing necessary information about the enrollment process
Resolve issues and concerns raised by learners and employers promptly and professionally
Maintain a positive and helpful demeanour to enhance the overall customer experience
Data Management
Maintain accurate and up-to-date records of all enrolments
Forecast weekly accurate enrolment position against the sales enrolment targets
Generate reports and analyse data to track enrolment progress, identify trends, and make data-driven recommendations for process improvements
Collaboration
Collaborate effectively with internal teams, including managers, tutors, and administrative staff, to ensure seamless communication and coordination throughout the apprenticeship lifecycle
Work closely with external partners, such as educational institutions and regulatory bodies, to facilitate the enrolment process and resolve any issues that may arise
Experience
Strong understanding of all SCCU Group programmes, regulations, and compliance requirements
Excellent organisational skills and attention to detail
Exceptional customer service and interpersonal skills
Proficiency in using CRM software and other relevant tools for data management
Ability to work independently and as part of a team
Strong communication skills, both verbal and written
Previous experience in a similar role within an apprenticeship or a related field is highly desirable
Experience in handling customer queries and providing support in a professional manner
Training:SCCU expects all members of staff to work effectively as part of a team, or teams, delivering high quality education and support to organisations, clients, staff and students.Training Outcome:N/AEmployer Description:We offer the following rewards to our staff:
22 days holiday plus bank holidays.
Extra day holiday for each year’s service up to 25 days.
Dress down Fridays.
Access to employee assistance programme (Life & Progress).
Performance Awards in the form of vouchers and other prizes for outstanding performance.
Annual Staff Conference for staff to gather and connect.
Various opportunities for skill development and progression.Working Hours :Schedule: Monday to Friday.
Work Location: Office-based - Coventry.Skills: Administrative skills,Customer care skills,IT skills,Communication skills,Team working,Problem solving skills....Read more...
The successful candidate will learn to:
Welcome all users into the building in a warm, friendly, and efficient manner, supporting the onward journey where required
Deliver a user-focused service experience that is built on the foundations of exceeding expectations, making each and every visitor and employee feel important and valued
Ensure you are knowledgeable about all occupiers within the building, and strive to build positive relationships with key contacts within each
Manage meeting room enquiries, handle bookings, and ensure rooms are set up to the required standard ahead of use
Liaise with occupier contacts to promote the benefits of available technology to pre-book visitors, and assist with tailored pre-arrival confirmation information and pre-arrival guest services as required
Support efficient check-in of visitors, utilising QR Coding technology where possible to ensure efficient and cost-effective solutions are promoted
Ensure quick communication of visitor arrivals is achieved where automated options are not utilised
Utilise appropriate technology to drive communication and community within your space
Use autonomy given to take ownership of the welcome space, taking pride in appearance, and regularly reviewing innovative opportunities the space can accommodate
Where appropriate, provide waiting visitors with a hot/cold beverage and offer any further support if needed, acting as a representative for, and until they are collected by, their host
Champion a ‘One Team’ approach with other service providers to ensure the service is seamless in appearance to the user
Build and maintain a current, working knowledge of all FOH policies, procedures, systems and tools in order to provide building users with information as required
View all challenges and complaints as an opportunity; seek to resolve the situation in a way that excels expectations, ensuring to escalate to your line manager where required
Play an active role in reviewing, and creating improvement plans from quarterly audit reports
Network with your FOH colleagues around the UK, building relationships and supporting each other
Offer input and perspective at team meetings, demonstrating reason and emotional intelligence
Offer input into the monthly client report, taking ownership of allocated sections as requested
Ensure Health and Safety requirements within your remit are monitored, escalating where appropriate, ensuring that you do not endanger yourself or others in your working environment
Participate and assist with client visits and prospective occupier show rounds
Portray yourself as an Ambassador for Avison Young at all times
Training:The successful candidate will be undertaking the Level 2 Customer Service Practitioner apprenticeship where you will be fully supported by an Apprenticeship Coach from HTP Apprenticeship College.
Candidates who don't have maths and English at Level 1/2 may be required to undertake Functional Skills in these subjects as part of the apprenticeship.Training Outcome:
There is potential for the successful candidate to become a permanent member of the team
Employer Description:Lakeside North Harbour is the south coast’s premier business campus set in stunning 130-acre landscaped grounds.
With five impressive buildings forming the campus, Lakeside has a solution for everyone. From the striking atrium in Building 1000, featuring art exhibitions, meeting rooms and an onsite café, to Building 2000, home to a 250-seater auditorium, a Business Lounge for informal meetings, and a Winter Garden and Courtyard – complete with relaxed seating and ping pong tables, a gateway to the wider Lakeside environment.
The onsite amenities at Lakeside – including a fitness studio, beauty salon, hotel with a fully equipped spa and gym, and five cafes and shops – alongside the ample breakout spaces, offer convenience for our occupiers, whilst the landscape provides the perfect getaway from the office.Working Hours :Monday - Friday, typically 9am - 5pm.
There may be events when earlier starts or later finishes are required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us.
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims.
Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience.
Promotion: Assisting with the sale of accessories and service plans.
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday - Friday, 08.30 - 17.30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative....Read more...
We are currently looking for an enthusiastic National Account Assistant to join our sales team. This is an exciting opportunity for somebody who is new to sales, and looking for a role where they will grow with the position, allowing you to make the role your own.
Working as part of the Sales – Trade Team, you will support Senior National Account Managers (“SNAM”) for both our Garden Centre and Builders Merchants customers. The primary function of the National Account Assistant role is to support the daily management and growth of business within our existing customer base. The post holder will support an existing SNAM looking after one of our largest builder’s merchant groups.
Roles and responsibilities:
Daily tasks in support of the SNAM as well as the wider team
Dealing with all day-to-day enquiries from customer base, escalating to the SNAM as required/appropriate
Proactively seeking to grow existing business through targeted sales activity
Working closely with the Marketing function to ensure all products are listed online correctly in line with customer requirements, with appropriate imagery and content
Maintenance of price books to ensure up to date pricing strategy is adhered to, and invoice queries are minimised
Working with the Customer Services function to ensure queries and complaints are appropriately followed up and a satisfactory resolution is reached
Maintain regular contact, as appropriate with customer via face meetings, telephone, and email
Analyse relevant data and proactively engaging with customers both by telephone, video conferencing and face to face
Participate in internal sales meeting
Support the wider team at annual shows
Skills, abilities, and behaviours:
Proactive and determined individual who thrives on working at pace, with an appetite to over achieve targets
Keen attention to detail and a high level of accuracy in all areas
Full working knowledge of Microsoft office software, with a particular focus on Excel, Word, and PowerPoint
Previous Sales and/or Marketing experience desirable but not essential
Skilled at planning and organising workload to ensure prompt and effective completion of tasks
Good negotiation and influencing skills
An excellent communicator, both written and verbal
Maintain and observe a high degree of professionalism, always ensuring confidentiality
Willingness to travel to meet customers, driving license is essential
Training:You will work towards a Level 4 Sales Executive Apprenticeship Standard:
Off the job training (20% of your working week) will be delivered remotely with a dedicated development coach (tutuor). 80% work based (on the job) learning
Training Outcome:
Those that successfully complete the Sales Executive Level 4 qualification will be able to advance within the team, to Executive or Manager level
Provided they exhibit the required skills and attitude for promotion
Employer Description:At Forest, we know a fair bit about fences; And sheds for that matter. In fact, we have been the UK’s leading and most trusted manufacturer and distributor of quality wooden garden products for over 50 years. Today, you will find our range of garden buildings, fencing, decking and decorative structures for sale across many sites online and in over 3,000 retail stores.
From the forest to the doorstep – we are a vertically integrated business
We are proud to be a British company using sustainable, British timber. Most of the timber we use is grown and felled from managed UK forests across Scotland. After felling, the timber is cut and processed in our nearby sawmill and taken to our manufacturing operation in rural Worcestershire.Working Hours :Monday to Friday, 08.30 - 17:00.
30 minutes unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Pro - active,Target driven,MS Package (full knowledge),High level of accuracy,Thrives on working at pace,Professional,Good negotiation skills....Read more...
You will be undertaking the appointing, scheduling and planning of works for internal and external contractors on a daily basis. Applying effective planning and communicating skills, you will manage the allocation of work and supply of materials to ensure that maximum productivity, performance and customer satisfaction levels are achieved.
Principal Duties and Responsibilities:
Customers
Liaising on a daily basis with customers, the customer service centre and appropriate maintenance teams to co-ordinate an efficient service and build effective relationships with colleagues, customers and clients.
Getting involved with tenant and leaseholder customers to improve the service.
Participating in resident forums and scrutiny activity under emh homes co-regulation model.
Upholding the vision and values of the emh group and emh homes.
Taking individual responsibility for ensuring that a continuously improving and effective professional customer service is delivered.
Respecting the confidential nature of personal information.
Commercial focused delivery model - value for money
Monitoring target completion dates and priority codes in relation to work orders to ensure maximum performance is achieved. Working to meet key targets on repairs and taking a proactive approach to identifying any issues that may adversely affect such targets being achieved.
Ensuring maximum monthly income is achieved by allocating sufficient works per operative in line with key performance targets.
Undertaking all necessary administration in relation to works orders. Ensuring that all works are correctly completed, and accurate costs applied to fulfil key performance and financial targets.
Working to achieve Right First Time in respect of works and repairs, and championing a customer focused service.
Raising, updating the status of, and completing works orders on all relevant ICT systems.
Acting as the first point of contact for site technicians to resolve daily operational issues.
Administrative data imputing to systems for monitoring and managing purposes to ensure services are efficient and effective.
Team
Providing regular updates to line manager. Occasional preparation and presentation of reports to team meetings and other internal groups.
Establishing and maintaining effective communications with contract supervisors, ensuring that supply of resource is sufficient for demand.
Ensuring a safe working environment in accordance with Health and Safety Regulations.
Maintaining an awareness of current instructions circulated by staff meetings, departmental and group bulletins, circular letters or by verbal or written information given by you.
Recognising and promoting emh group’s Equality and Diversity Strategy.
Attending fire drills and staff meetings as required.
Attending training events as required.
Any other duties consistent with the role, including providing cover for other teams.
Training:Customer Service Practitioner Level 2 Apprenticeship Standard.Training Outcome:There may be a full time position available for the right candidate however, please note that this is not guaranteed.Employer Description:With 22,000 homes, emh is one of the largest providers of social housing and care services in the East Midlands, working across 50 local authority areas. Diversity and inclusion sit at the heart of emh’s social ethos, driving its mission to ‘Improve Opportunities for People’. We invest in communities by tackling homelessness initiatives, providing financial inclusion support, involving residents in shaping services, as well as building high quality homes for rent and shared ownership to meet the diverse needs of our local communities. We are proud of our 1100 colleagues who make a difference for our residents every single day. We are committed to investing in our colleagues with continuous learning and development opportunities to develop and nurture talent to promote professionalism in service delivery. This includes apprenticeships and postgraduate programmes.
A job with us is challenging, stimulating and rewarding. We offer a friendly, open environment and encourage professional development among all our employees.Working Hours :Monday - Friday, 09:00 - 17:00.
1 hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Overview:
We are looking to recruit Health Care Assistants to support our residents . Each shift is different and could include providing personal care, helping with activities , or just being a friendly face to chat to. There will be some flexibility in the days worked and overtime will be available to cover holidays and sickness.
Day to Day responsibilities:
Give support and care to the residents whilst maintaining their rights to independence, privacy, dignity and choice and assist in their daily living.
Assist residents who require help to dress/undress, wash, and bath and use the toilet.
To assist residents with mobility problems and other physical disabilities including the use and care of aids and personal equipment.
Assist residents who need help with personal hygiene e.g. incontinence.
Assist in the care of residents who are unwell or dying.
Monitor the needs of the residents, informing a senior member of staff on duty of any emergency situation or concern about their well-being.
Undertake the role of key worker with a group of residents under the supervision of a senior member of staff
Promote mental and physical activities for residents through the key worker system. Talking to them, taking them out and sharing with then in activities such as reading, writing, hobbies and recreations.
Make and change beds, tidy rooms, do light cleaning and empty commodes.
Inspect, launder and mend residents’ clothes where necessary.
Set tables and trays, assist with serving meals, wash up, tidy and clean dining room. Prepare and serve supper when required.
Receive, record and communicate information and messages in accordance with the Home’s procedures
Assist residents, relatives and medical professionals with completion and review of plans of care.
Maintain all residents’ records and give written / verbal reports, whilst ensuring confidentiality
Take part in staff and residents meetings and also in training activities as required.
Complete qualifications and Credit Framework (QCF) diploma in care or the equivalent
Be aware of and adhere to Greensleeves Homes Trust’s policies and procedures.
At all times be aware of the security of the building in relation to residents and staff safety.
IND01Training:Paragon Skills is a leading national Apprenticeship training provider, supporting over 4,000 learners and 1,500 organisations. Paragon Skills has some of the highest success and achievement rates in the industry.
It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact.
This involves regular catch-ups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study.
This will give you every chance to achieve the highest grade possible! On completion of this 12 month apprenticeship you will have gained; Adult Care Worker - Level 2 Apprenticeship.Training Outcome:Possibility of a full time role after the completion of the apprenticeship.Employer Description:We are a leading not-for-profit care provider in the UK.
We deliver exceptional* 24-hour residential, dementia and nursing care to older people across our 27 care homes in England.
As a charitable organisation, our focus is on providing high-quality care and running a sustainable and thriving family of homes. This means your care fees fund care, not shareholder profits. Any surplus we generate is invested back into our services and used to continually improve the experience of our residents.Working Hours :Shifts to be confirmed- including evenings, early mornings and every other weekend.Skills: Organisation skills,Attention to detail,Non judgemental,Patience....Read more...
1. Help to keep children safe by:
Preparing and maintaining a safe and hygienic environment
Dealing with accidents, emergencies and illness
Supporting the safeguarding of children
Supervising pupils during the school day, for example, playground and lunchtime duties
Supporting and implementing pupils’ personal care programmes
2. Plan, deliver and evaluate teaching and learning activities by:
Planning teaching and learning activities under the direction of a teacher, differentiating and adapting learning programmes to suit the needs of allocated pupils
Delivering teaching and learning activities to achieve learning goals, which may include specialist support for pupils with learning, behavioural or communication difficulties, support for pupils where English is not their first language, support for gifted and talented pupils, and/or support within a particular curriculum area
Assisting with the setting up and ongoing delivery of local and national learning strategies
Being responsible for a class, delivering teaching and learning activities in the absence of the teacher
3. Support literacy and numeracy development by:
Supporting pupils to develop their reading, writing skills, speaking/talking and listening skills
Supporting pupils to develop numeracy skills and to use and apply mathematics
4. Use information and communication technology to support pupils’ learning by:
Undertaking the preparation of ICT to support pupils’ learning
Supporting pupils’ learning and confidence using ICT
5. Observe and report on pupil performance and development
Assessing, recording and reporting on pupil progress and attainment
Undertaking marking of pupil’s work and invigilating tests/ exams as required
Monitoring pupil achievements, addressing problem areas wherever possible or referring to the teacher so that relevant interventions can be put in place
6. Contribute to assessment for learning by:
Using assessment strategies to improve learning
Supporting pupils in reviewing their own learning
7. Promote positive behaviour by:
Implementing agreed behaviour management strategies
Supporting pupils in taking responsibility for their learning and behaviour
Establishing rapport and respect with pupils, acting as a role model and setting high expectations
Promptly addressing any incidents, in line with school policies
8. Develop and promote positive relationships by:
Establishing and developing positive relationships with children and adults including parents, carers and other professionals
Supporting children in developing positive relationships
Promoting inclusion and acceptance of all pupils within the classroom
9. Support the development and effectiveness of work teams by:
Contributing to effective team practice
Contributing to the development of the school team
Supervising the work of other support staff and trainees
Providing administrative support to the teacher/department
10. Reflect on and develop practice by:
Reflecting on own your professional practice
Taking responsibility for and participating in continuing professional development
Training:Working towards a Teaching Assistant Level 3 apprenticeship. An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Progression may be offered to the right candidate.Employer Description:Rochdale Council builds success and prosperity with our citizens and partners, whilst protecting our vulnerable people.Working Hours :Between 8.15am-3.45pm. Monday-Friday with a half hour lunch break. Staff undertake a 50-minute lunch time supervision of children each day.Skills: Communication skills,IT skills,Organisation skills,Team working,Proud,Passionate,Pioneering and Open Approach....Read more...
Buckden Day Nursery are delighted to have an opportunity for an Apprentice to join their team. As an Early Years Apprentice, you will be trained on the job to give you a true representation of what it is like to work in a day nursery. You will be allocated a buddy who you will work alongside, and you will work towards undertaking the role of a key person. Within the role of Apprentice, you will attend training days with our training provider and the other days will be based at your allocated nursery.
During your apprenticeship you will be required to:
To assist team members in providing the highest standard of compliance, care and education for children, and effectively manage the daily operations of the nursery, including positive partnerships with staff and parents.
To contribute ideas to planning, ensuring children receive a high quality of learning and development.
To liaise with nursery staff regarding children’s specific needs and requirements.
To maintain a safe, clean, and healthy environment.
To adhere to all Nursery policies and procedures.
To always meet health and safety and environmental health requirements.
You will work closely with your buddy to support the development of good practice with regards to inclusion. You will also observe, assess and plan interesting, stimulating, and challenging activities which links to the individual learning, development needs and abilities of the children in your care.
Rewards and Benefits*:
Competitive Salary – Up to £12.21 an hour dependant on age and experience.
Annual leave starts at 24 days on top of a paid birthday day off and public bank holidays.
Annual pay review to ensure competitive salary.
Team fun days and award events to thank and celebrate our wonderful teams.
Lunch provided.
Uniform provided.
Progression plans for all staff.
Employee assistance helpline offering confidential counselling and advisory service from qualified and trained experts 24/7, including face to face counselling sessions where needed.
*All perks are pro-rota for part time staff and subject to successful completion of probationary period. These perks may be subject to further conditions and can be withdrawn or reviewed at the discretion of the company.Training:Your full role and responsibilities will be set out by your employer. Buckden Day nursery will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day. You will be working towards the Level 3 Early Years Educator apprenticeship standard, which includes:
Knowledge, Skills and Behaviours.
Level 3 Diploma for the Early Years Educator.
Level 3 Award in Paediatric First Aid or Level 3 Award in Emergency Paediatric First Aid.
Level 2 Functional Skills in maths and English (if required).
This is delivered through Buckden Day nursery's dedicated training provider, Realise. Realise is an established training provider that’s enjoying an exciting period of growth following a management buyout and rebrand in late 2020.Training Outcome:You will be able to grow with Family First, with future opportunities to develop your career with us.Employer Description:The Buckden Day Nursery cares for children between the ages of birth and 5 years old. We are open Monday to Friday (Variable hours) all year round except for closure on public bank holidays. The aim of our nursery is to provide a happy, home away-from-home environment for all children in our care with emphasis on individual attention and learning through play. Our philosophy is that a child should be happy, safe and healthy in a stimulating and educational environment.Working Hours :30 hours per week. Shifts to be confirmed at offer stage.Skills: Communication skills,Organisation skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
CherryTown Nursery are delighted to have an opportunity for an Apprentice to join their team. As an Early Years Apprentice, you will be trained on the job to give you a true representation of what it is like to work in a day nursery. You will be allocated a buddy who you will work alongside, and you will work towards undertaking the role of a key person. Within the role of Apprentice, you will attend training days with our training provider and the other days will be based at your allocated nursery.
During your apprenticeship you will be required to:
To assist team members in providing the highest standard of compliance, care and education for children, and effectively manage daily operations of the nursery, including positive partnerships with staff and parents
To contribute ideas to planning ensuring children receive high quality of learning and development
To liaise with nursery staff regarding children’s specific needs and requirements
To maintain a safe, clean, and healthy environment
To adhere to all Nursery policies and procedures
To always meet health and safety and environmental health requirements
You will work closely with your buddy to support the development of good practice with regards to inclusion. You will also observe, assess and plan interesting, stimulating, and challenging activities which links to the individual learning, development needs and abilities of the children in your care
Rewards and Benefits*:
Competitive Salary - Up to £12.21 an hour dependant on age and experience
Annual leave starts at 24 days on top of a paid birthday day off and public bank holidays
Annual pay review to ensure competitive salary
Team fun days and award events to thank and celebrate our wonderful teams
Lunch provided
Uniform provided
Progression plans for all staff
Employee assistance helpline offering confidential counselling and advisory service from qualified and trained experts 24/7, including face to face counselling sessions where needed
*All perks are pro-rota for part time staff and subject to successful completion of probationary period. These perks may be subject to further conditions and can be withdrawn or reviewed at the discretion of the company.Training:Your full role and responsibilities will be set out by your employer. Family First will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day. You will be working towards the Level 3 Early Years Educator apprenticeship standard, which includes:
Knowledge, Skills and Behaviours
Level 3 Diploma for the Early Years Educator
Level 3 Award in Paediatric First Aid or Level 3 Award in Emergency Paediatric First Aid
Level 2 Functional Skills in maths and English (if required)
This will be delivered through Family First’s dedicated training provider, Realise.Training Outcome:You will be able to grow with Family First, with future opportunities to develop your career with us.Employer Description:CherryTown is a lovely, homely environment with a beautiful large garden. My team have a wealth of knowledge and experience. Half of the team working for Cherry Childcare for over five years and a third for over 15 years. The nursery has three separate aged group rooms for the children on two levels., All equipment supports the age and stage of the children. We have flexibility within the ages.Working Hours :30 hours per week. Shifts to be confirmed at offer stage.Skills: Communication skills,Organisation skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
This role includes:
Assisting with high-quality client management, ensuring that students and employers are getting the service they need
Representing First Intuition at networking events, school careers events and client engagement activities.
Telephone liaison with both potential and existing students and employers regarding commercial course bookings
Administrative duties as necessary in respect of the business development and client management activities
Working closely with customer service to ensure that client requirements are followed through to a timely conclusion
Working with the operations team on second-stage follow-ups for inbound enquires
Undertaking business development activities to assist the Business Development Manager in bringing new employers and students to First Intuition Essex centres
Working closely with the marketing team to ensure a joined-up approach to business development and marketing for the Essex centre
Key tasks;
The key tasks and responsibilities for this role are split into three main categories:
Business development:
Identifying potential new employers to discuss with the Business Development Manager
Ensuring that further sales opportunities are recognised and promoted to existing clients
Sourcing and attending relevant networking events to share information about First Intuition
Attending school careers events to promote the services First Intuition offers
Attend face-to-face meetings, virtual meetings, and make outbound telephone calls with potential new employers to understand their needs and promote relevant First Intuition services
Proactively following up on leads to ensure potential new students and employers have a high-quality service from their very first interactions with First Intuition
Working together with the wider BD and Marketing team members on ideas for the promotion and sales of our services.
Client management:
Attending face-to-face or virtual meetings and scheduled telephone calls with employers and students
Assisting clients with any queries they may have and ensuring that any bookings are promptly passed on to the customer services team for actionObtaining feedback from students and employers about the service they are receiving
Administrative activities:
Ensuring that new potential students and employers are input in our Access Planit system
Ensuring leads are recorded and shared with the appropriate team members
General Administrative tasks as appropriate
Training:Degree from Middlesex University (B2B sales professional) and accrediation with the institute of sales professionals. Bachelor’s degree (Hons) in Business to Business Sales.University training is a mixture of block study in north london (accomodation and food provided) and remote learning.Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end-point assessment.Training Outcome:We are an expanding team so we expect the apprentice to take on more responsibility for client management and business development overtime. We hope to grow the team so they will eventually manage their own junior staff member.Employer Description:We are an award wining independent training provider. Our values are:-
T - Teamwork and Collaboration
Collective values are important to us
E - Enthusiasm and Positivity
Team spirit is fundamental to how we work
A - Agility and Adaptability
The development of our business is built on proactive creativity and relentless pursuit of improvement
M – Motivating and Inspiring
As individuals and as a team we work hard to inspire and enable those we engage with externally and internally
F - Focus on Personal Relationships
I – Influential and Responsible Leadership
We are forward-thinking and trusted advisors to aspiring professionals and their employersWorking Hours :Working patterns and shifts to be confirmed - Monday to Friday 8.30am to 4.30pm (37.5 hours per week). 3 days in Chelmsford office, 1 day working remotely/at events. 1 day study leave.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Working at one of the leading brand advisory firms in this field and working for household and world-famous brands, this Paralegal will be involved in trademark and brand protection projects.
You will be exposed to first hand and world leading trademark practice and learn the fundamental knowledge and skills about brands and brand protection.
You will be working for household brands to manage their trademark portfolios and IP rights, ensuring the internal records are up to date.
You will need to be liaising with customs officers and law enforcement officers around the globe (mainly UK and EU). You will be asked to review images and confirm whether the pictured goods are counterfeit.
You will be attending UK law enforcement raids across the country (mainly around Manchester, Birmingham, and Leicester) on behalf of Stobbs’ household clients and providing on-site your assistance.
You will also be preparing legal documents, such as trademark application forms, witness statements, Cease and Desist Letters and criminal complaints.
You will be exposed directly to your clients, who are world famous brands. You will have direct access to their brand stories and confidential information.
You can expect direct client contact in this role, as well as be in full charge of communications with customs officers and law enforcement officers such as Trading Standards officers.
You will be collecting and analysing data. This may require you to undertake additional high-level desktop investigations.
You will need to communicate your findings clearly and concisely.
Sometimes you will be responsible for delivering trainings to UK law enforcement officers and Border Force officers, using your knowledge gained through this job.
You will be exposed to wider brand protection work, including litigations.
You will be working within a small team at Stobbs. You will be assigned a supervisor with whom you will have regular contact.
Your duties and responsibilities in this role will consist of:
Working with trademark attorneys and solicitors to prepare evidence and legal documents
Working with legal practitioners to prepare legal documents, such as UKIPO forms and client reports.
Liaising with UK law enforcement officers (such as Trading Standards and police officers) to obtain the relevant data as your supervisor may request from time to time.
Attending law enforcement raids across the UK and providing assistance on site
Conducting training and education sessions for UK law enforcement officers and Border Force officers.
Identifying data from various sources and accurately recording data
Confidently using technology tools and Excel sheets
Independently analysing the data
Ability to communicate your ideas, findings, and conclusions confidently
Training Outcome:Upon successful completion of the apprenticeship, there may be opportunities to progress into a permanent role within the Brand Protection team or other related areas of the business, such as legal, marketing, or compliance.Employer Description:Stobbs is a niche intellectual property practice that recognises that to give the best advice on brands, you need to take a more strategic and holistic approach than pure trademark expertise. To that end, we launched the concept of Intangible Asset Management. We have a breadth of capability that goes far beyond the scope of any other IP firm and encompasses trademarks, designs and copyright, litigation, disputes, commercial contracts, brand intelligence, brand extension (licensing), systems, online brand enforcement, anti-counterfeiting and brand restructuring. Formed in 2013 with 18 people, today we have over 200 professionals based in Cambridge, London, Dublin, Eindhoven and Munich.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Team working,Microsoft system,Basic IT skills,Investigation skills,Interest in brands,Interest in brand protection,Reliable and Punctual,Flexible....Read more...
The Old Windsor are delighted to have an opportunity for an Apprentice to join their team. As an Early Years Apprentice, you will be trained on the job to give you a true representation of what it is like to work in a day nursery. You will be allocated a buddy who you will work alongside, and you will work towards undertaking the role of a key person. Within the role of Apprentice, you will attend training days with our training provider and the other days will be based at your allocated nursery.
During your apprenticeship you will be required to:
To assist team members in providing the highest standard of compliance, care and education for children, and effectively manage the daily operations of the nursery, including positive partnerships with staff and parents.
To contribute ideas to planning, ensuring children receive a high quality of learning and development.
To liaise with nursery staff regarding children’s specific needs and requirements.
To maintain a safe, clean, and healthy environment.
To adhere to all nursery policies and procedures.
To always meet health and safety and environmental health requirements.
You will work closely with your buddy to support the development of good practice with regard to inclusion. You will also observe, assess and plan interesting, stimulating, and challenging activities which link to the individual learning, development needs and abilities of the children in your care.
Rewards and Benefits*:
Competitive Salary – Up to £12.21 an hour dependent on age and experience
Annual leave starts at 24 days on top of a paid birthday day off and public bank holidays.
Annual pay review to ensure a competitive salary.
Team fun days and award events to thank and celebrate our wonderful teams.
Lunch provided.
Uniform provided.
Progression plans for all staff.
Employee assistance helpline offering confidential counselling and advisory services from qualified and trained experts 24/7, including face-to-face counselling sessions where needed.
*All perks are pro-rota for part-time staff and subject to successful completion of the probationary period. These perks may be subject to further conditions and can be withdrawn or reviewed at the discretion of the company.Training:Your full role and responsibilities will be set out by your employer. Family First will provide you with all the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.
You will be working towards the Level 3 Early Years Educator apprenticeship standard, which includes:
Knowledge, Skills and Behaviours
Level 3 Diploma for the Early Years Educator
Level 3 Award in Paediatric First Aid or Level 3 Award in Emergency Paediatric First Aid
Level 2 Functional Skills in maths and English (if required)
This will be delivered through Family First’s dedicated training provider, Realise.
Realise is an established training provider that’s enjoying an exciting period of growth following a management buyout and rebrand in late 2020.
We’ve invested heavily in our people and culture, and we want to grow our teams by finding people who share our passion and enthusiasm for creating a better future.Training Outcome:You will be able to grow with Family First, with future opportunities to develop your career with us.Employer Description:The Family First Nursery cares for children between the ages of birth and 5 years old. We are open Monday to Friday (Variable hours) all year round except for closure on public bank holidays.Working Hours :30-40 hours per week. Days and shifts to be confirmed at offer stage.Skills: Communication skills,Organisation skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Cherrywood Nursery & Pre-School are delighted to have an opportunity for an Apprentice to join their team. As an Early Years Apprentice, you will be trained on the job to give you a true representation of what it is like to work in a day nursery. You will be allocated a buddy who you will work alongside, and you will work towards undertaking the role of a key person. Within the role of Apprentice, you will attend training days with our training provider and the other days will be based at your allocated nursery.
During your apprenticeship you will be required to:
To assist team members in providing the highest standard of compliance, care and education for children, and effectively manage the daily operations of the nursery, including positive partnerships with staff and parents.
To contribute ideas to planning, ensuring children receive a high quality of learning and development.
To liaise with nursery staff regarding children’s specific needs and requirements.
To maintain a safe, clean, and healthy environment.
To adhere to all nursery policies and procedures.
To always meet health and safety and environmental health requirements.
You will work closely with your buddy to support the development of good practice with regard to inclusion. You will also observe, assess and plan interesting, stimulating, and challenging activities which link to the individual learning, development needs and abilities of the children in your care.
Rewards and Benefits*:
Competitive Salary – Up to £12.21 an hour, dependent on age and experience.
Annual leave starts at 24 days on top of a paid birthday day off and public bank holidays.
Annual pay review to ensure a competitive salary.
Team fun days and award events to thank and celebrate our wonderful teams.
Lunch provided.
Uniform provided.
Progression plans for all staff.
Employee assistance helpline offering confidential counselling and advisory services from qualified and trained experts 24/7, including face-to-face counselling sessions where needed.
*All perks are pro-rota for part-time staff and subject to successful completion of the probationary period. These perks may be subject to further conditions and can be withdrawn or reviewed at the discretion of the company.Training:Your full role and responsibilities will be set out by your employer. Family First will provide you with all the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.
You will be working towards the Level 3 Early Years Educator apprenticeship standard, which includes:
Knowledge, Skills and Behaviours.
Level 3 Diploma for the Early Years Educator.
Level 3 Award in Paediatric First Aid or Level 3 Award in Emergency Paediatric First Aid.
Level 2 Functional Skills in maths and English (if required).
This will be delivered through Family First’s dedicated training provider, Realise.
Realise is an established training provider that’s enjoying an exciting period of growth following a management buyout and rebrand in late 2020.
We’ve invested heavily in our people and culture, and we want to grow our teams by finding people who share our passion and enthusiasm for creating a better future.Training Outcome:You will be able to grow with Family First, with future opportunities to develop your career with us.Employer Description:Cherrywood nursery is a modern open plan nursery set in the beautiful village of Pirbright; we have excellent inside facilities, including a sensory room and soft play. Outside we have spacious gardens for all our age groups, with a vegetable patch and sensory garden and an outdoor learning area.Working Hours :30 hours per week. Days and shifts to be confirmed at offer stage.Skills: Communication skills,Organisation skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
This apprentice position is responsible for the practice administration, bookkeeping, client support and front office reception at our Harpenden office.
This is an excellent opportunity for a capable individual who enjoys working as part of a team to deliver excellent client service. The ideal candidate will be looking to develop their skills in a rapidly growing and dynamic, multi-office business using industry leading software applications with support from a multi award winning national accountancy network.
Key Responsibilities:
Answer telephone calls, emails, front office reception enquiries and arrange meetings in a timely, courteous and efficient manner
Support practice banking, bookkeeping, credit control and supplier payment activities accurately posting transactions to practice and client records
Accurately update and maintain client records and database applications
Support digital document management and scanning activities
Support marketing and brand awareness duties including developing and delivering key seasonal client campaigns
Support maintenance of practice compliance activities including anti-money laundering and due diligence checks.
Support Senior Management Team in collating weekly KPI’s to work towards the HRH team and Client Partner portfolio targets for the financial year
Complete all TaxAssist Academy Practice Administration courses
Job Requirements:
Quality of work:accuracy, thoroughness, completeness. Assignments are completed using standard work-papers/templates to a high standard that are ready for review. Partners can complete their reviews and communicate with the client within assigned review budgets. All in and out client correspondence is filled in TaxCalc and Virtual Cabinet
Administration: Checks fees, raises invoices on time, follows up on unpaid debts, and completes accurate time records
Productivity: assignments are completed within the budgeted time and costs (to achieve 3 X salary & NI fee target) which are always checked before commencing work. Colleague always checks the agreed Client “Record Quality” factored into client fees and escalates any issues with the Partners for resolution with the client before spending time
Client Development & Satisfaction: Clients worked on are satisfied with our service and would rate us a minimum of 8 or 9 out of 10. They would recommend us to their friends and family. Client concerns/issues are escalated to Partners. Client requests and communications are acknowledged within 1 day and fully responded to within agreed time frame. Opportunities to broaden our services to clients are identified. Where our services are appropriate personal contacts are introduced as new clients.
Teamwork and Communication: Colleague is a positive and effective team player. Treats colleagues with dignity and respect. Communicates issues or problems within the team and with the Partners as necessary. Helps colleagues
Desired Personal Qualities
A friendly, open personality with excellent interpersonal and client service skills
A person who enjoys working as part of a dynamic team
Excellent telephone manner and skills
Excellent time management and multi-tasking prioritisation skills
Training:
Training Biweekly classes (length 3 hours) alternating between Data+ and Excel/Power BI (NB: Exams optional)
Training Outcome:
After successfully completing the Data Technician Level 3 course, you will have the opportunity to progress to a more senior position within the company and take on more responsibilities
Employer Description:At TaxAssist Accountants, we know that our people are key to the success of our company. We hire people who are talented, career driven and who embrace our values of delivering excellent client service through collaborative teamwork.
Experience the rewarding and varied nature of working with small businesses and individuals in a friendly local business atmosphere.
Work for an employer who invests in colleague career development with significant opportunities for growth and development including ongoing training provided by the TaxAssist Academy.Working Hours :Monday- Friday
8.30am- 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Rosewood Montessori are delighted to have an opportunity for an apprentice to join their team. As an Early Years Apprentice, you will be trained on the job to give you a true representation of what it is like to work in a day nursery. You will be allocated a buddy who you will work alongside, and you will work towards undertaking the role of a key person. Within the role of Apprentice, you will attend training days with our training provider and the other days will be based at your allocated nursery.
During your apprenticeship you will be required to:
To assist team members in providing the highest standard of compliance, care and education for children, and effectively manage the daily operations of the nursery, including positive partnerships with staff and parents.
To contribute ideas to planning, ensuring children receive a high quality of learning and development.
To liaise with nursery staff regarding children’s specific needs and requirements.
To maintain a safe, clean, and healthy environment.
To adhere to all nursery policies and procedures.
To always meet health and safety and environmental health requirements.
You will work closely with your buddy to support the development of good practice with regard to inclusion. You will also observe, assess and plan interesting, stimulating, and challenging activities which link to the individual learning, development needs and abilities of the children in your care.
Rewards and Benefits*:
Competitive Salary – Up to £12.21 an hour dependent on age and experience.
Annual leave starts at 24 days on top of a paid birthday day off and public bank holidays.
Annual pay review to ensure a competitive salary.
Team fun days and award events to thank and celebrate our wonderful teams.
Lunch provided.
Uniform provided.
Progression plans for all staff.
Employee assistance helpline offering confidential counselling and advisory services from qualified and trained experts 24/7, including face-to-face counselling sessions where needed.
*All perks are pro-rota for part-time staff and subject to successful completion of the probationary period. These perks may be subject to further conditions and can be withdrawn or reviewed at the discretion of the company.Training:Your full role and responsibilities will be set out by your employer. Family First will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.
You will be working towards the Level 3 Early Years Educator apprenticeship standard, which includes:
Knowledge, Skills and Behaviours.
Level 3 Diploma for the Early Years Educator.
Level 3 Award in Paediatric First Aid or Level 3 Award in Emergency Paediatric First Aid.
Level 2 Functional Skills in maths and English (if required).
This will be delivered through Family First’s dedicated training provider, Realise.Training Outcome:You will be able to grow with Family First, with future opportunities to develop your career with us.Employer Description:The Rosewood Montessori cares for children between the ages of birth and 5 years old. We are open Monday to Friday (Variable hours) all year round except for closure on public bank holidays. The aim of our nursery is to provide a happy, home away-from-home environment for all children in our care with emphasis on individual attention and learning through play. Our philosophy is that a child should be happy, safe and healthy in a stimulating and educational environment.Working Hours :30 hours per week. Days and shifts to be confirmed at offer stage.Skills: Communication skills,Organisation skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Woodlands Nursery are delighted to have an opportunity for an Apprentice to join their team. As an Early Years Apprentice, you will be trained on the job to give you a true representation of what it is like to work in a day nursery. You will be allocated a buddy who you will work alongside, and you will work towards undertaking the role of a key person. Within the role of Apprentice, you will attend training days with our training provider and the other days will be based at your allocated nursery.
During your apprenticeship you will be required to:
To assist team members in providing the highest standard of compliance, care and education for children, and effectively manage daily operations of the nursery, including positive partnerships with staff and parents
To contribute ideas to planning ensuring children receive high quality of learning and development
To liaise with nursery staff regarding children’s specific needs and requirements
To maintain a safe, clean, and healthy environment
To adhere to all Nursery policies and procedures
To always meet health and safety and environmental health requirements
You will work closely with your buddy to support the development of good practice with regards to inclusion. You will also observe, assess and plan interesting, stimulating, and challenging activities which links to the individual learning, development needs and abilities of the children in your care.
Rewards and Benefits*:
Competitive Salary - Up to £12.21 an hour dependant on age and experience
Annual leave starts at 24 days on top of a paid birthday day off and public bank holidays
Annual pay review to ensure competitive salary
Team fun days and award events to thank and celebrate our wonderful teams
Lunch provided
Uniform provided
Progression plans for all staff
Employee assistance helpline offering confidential counselling and advisory service from qualified and trained experts 24/7, including face to face counselling sessions where needed
*All perks are pro-rota for part time staff and subject to successful completion of probationary period. These perks may be subject to further conditions and can be withdrawn or reviewed at the discretion of the company.Training:Your full role and responsibilities will be set out by your employer. The Woodlands Nursery will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.
You will be working towards the Level 3 Early Years Educator Apprenticeship standard, which includes:
Knowledge, Skills and Behaviours
Level 3 Diploma for the Early Years Educator
Level 3 Award in Paediatric First Aid or Level 3 Award in Emergency Paediatric First Aid
Level 2 Functional Skills in maths and English (if required)
This will be delivered through The Woodland’s dedicated training provider, Realise.Training Outcome:You will be able to grow with Family First, with future opportunities to develop your career with us.Employer Description:The Nursery cares for children between the ages of birth and 5 years old. We are open Monday to Friday all year round except for closure on public bank holidays. The aim of our nursery is to provide a happy, home away-from-home environment for all children in our care with emphasis on individual attention and learning through play.Working Hours :30-hours per week. Shifts to be confirmed at offer stage.Skills: Communication skills,Organisation skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As an Apprentice HGV Technician you will:
Be eager and willing to be enrolled on the following Level 3 Apprenticeship Course ‘Motor Vehicle Service & Maintenance Technician (Heavy)’ which runs for a period of 3 years
Upon successful completion of the above apprenticeship course and the successful postholder obtaining their LGV/Cat C Driving Licence there will be the opportunity to join the established fleet team in becoming a competent Vehicle Technician where you will receive a Grade E salary which presents a fantastic progression opportunity for the successful candidate
Learn the inspection, testing, maintenance and repair of a wide range of vehicles and associated operational equipment, ensuring all work is completed to the required standard
Be based at Charminster workshop and attend Bournemouth College on block release
To complete all college study, course work, assignments and end point assessments
Learn the inspection, testing, maintenance and repair of a wide range of vehicles and associated operational equipment, ensuring all work is completed to the required standards
Learn how to carry out vehicle and stowage modifications including the fabrication of components
Learn how to effectively communicate with manufacturers and suppliers to aid the diagnosis and rectification of defects, ensuring all work is completed to the appropriate standard
Be willing to travel across the whole service area to attend operational incidents, vehicle breakdowns and DWFRS sites as required to learn how to provide repair, maintenance, and vehicle recovery
Effectively assist Vehicle Technicians with advanced activities when required with appropriate supervision
Follow and comply with Health & Safety procedures and best practice
Uphold Service values and the Code of Ethics
Training:
Paragon Skills is a leading national Apprenticeship training provider, supporting over 4,000 learners and 1,500 organisations. Paragon Skills has some of the highest success and achievement rates in the industry
It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact
This involves regular catch-ups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study
This will give you every chance to achieve the highest grade possible! On completion of this 36 month apprenticeship you will have gained; Motor Vehicle Service & Maintenance Technician (Heavy) – Level 3 Apprenticeship
Training Outcome:
Possibility of a full time role after the completion of the apprenticeship
Employer Description:The combined Dorset & Wiltshire Fire and Rescue Service came into being on 1 April 2016, and serves the local authority areas of Bournemouth, Christchurch & Poole, Dorset, Swindon, and Wiltshire.
The organisation delivers a range of prevention, protection and response services to over 1.45 million residents across the Service area, using the following resources:
50 fire stations – four wholetime-crewed only, eight crewed by wholetime and on-call personnel, and 38 crewed by on-call firefighters only.
A Service Control Centre, answering 999 emergency calls 24 hours a day, 365 days of the year.
Over 1,000 wholetime and on-call firefighters.
Over 70 fire engines and a large number of specialist support vehicles, equipped to deal with a wide range of emergencies – including fires, road traffic collisions, flooding and water rescue, animal rescue, rescue from height, and helping colleagues in the police and ambulance service.
Around 300 Corporate staff helping to provide our essential front-line services to both residents and local businesses.
Over 100 volunteers.Working Hours :Monday - Friday (Shifts TBC)Skills: Attention to detail,Organisation skills,Problem solving skills....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims
Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience
Promotion: Assisting with the sale of accessories and service plans
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:At SEAT, there is nothing more important than our people. Their enthusiasm, commitment and skills are the dynamic force behind SEAT cars. Our people drive the innovation and technology, style and design in everything that we do.
We are looking to enthusiastic and passionate people to join our team working as apprentices in our retail network and drive their career forward with us.Working Hours :Monday - Friday. 08:30 - 17:30.
Possibility of Saturday workings and/or shifts.
Working week will be confirmed on application.Skills: Communication skills,Customer care skills,Team working,Initiative,Patience....Read more...
Role Purpose:
To provide horticultural and landscaping support across Eden, whilst being provided with on-the-job training. The role will involve working in all horticultural areas at Eden, including the Rainforest biome, Mediterranean Biome, 30-acre Outdoor Garden, Eden’s bespoke plant-growing nursery, Eden’s 200-acre estate and grounds, and occasionally with hard landscaping and horticultural technical support teams.
Key Accountabilities
To support and learn from the horticultural team in jobs such as pruning, planting, seed sowing, watering, weeding and all plant care along with habitat management.
To assist and learn about the creation and maintenance hard and soft landscaping – such as hedgerows, walling, fencing, pathways and bridleways.
To learn about and share the responsibility for the use, care and maintenance of hand tools and small machinery used in horticultural tasks, including equipment for grass and hedge cutting, strimming, planting, pruning, and the use of golf buggies.
To continuously and enthusiastically strive to increase your own horticultural knowledge - including plant care and knowledge and plant identification, pests and diseases, soil management, sustainable practices, garden management and design and efficient working practices.
Demands of the Role
Education & qualifications:
There are no formal qualifications required for this position; however, the job holder will be required to have a good level of literacy and numeracy.
Knowledge & skills
The job holder will be expected to have a basic-level understanding of plants and the natural world and a thirst to learn more.
An interest in and love for horticulture and a desire to embark on a career in horticulture are essential.
The job holder will be required to have an intermediate level of IT skills.
Decision-making:
Decisions will be low level and routine in nature, with minimal business impact. Any complex or difficult decision-making will be guided and supported by the mentorship of a senior team member.
Resourcefulness
The job holder will need to collaborate with colleagues and senior staff to devise innovative and creative ways to improve horticultural efficiency.
Communication & visitor experience:
The job holder is required to engage, communicate and interact with colleagues, horticulturalists from other gardens and members of the public and both verbally and in writing.
Operational environment:
The role requires physical effort daily, such as bending, lifting and carrying, digging, working on slopes and in cold, hot or inclement weather.
Training:You will be working towards a Horticulture & Landscape Operative Intermediate Apprenticeship Level 2 which includes:
Level 3 Award in Emergency First Aid at Work.
Level 2 Award in Safe Use of Pesticides (subject to pathway).
You will need to attend Duchy College Rosewarne one day per week.
You will receive on and off the job training and support from an assessor and your employer.
Training Outcome:After completing the Level 2 Horticulture or Landscape Construction Operative apprenticeship, apprentices may go on to become professional landscapers or gardeners. Employer Description:At the Eden Project – iconic tourist attraction, social enterprise and educational charity – we’re on a mission to connect people with each other and the living world, exploring how we can work towards a better future. We're one of the top 100 best not-for-profits to work for in the UK. Come and join us.Working Hours :Monday to Friday, 7:30am to 4pm. Very occasional weekend work.Skills: Communication skills,Problem solving skills,Number skills,Team working,Initiative,Patience....Read more...
