Working within our Hounslow-based, front-facing Customer Services team, you will support local residents with essential council services while developing the knowledge, skills and behaviours needed to succeed in a professional environment which includes the following key tasks:
Provide face-to-face and digital customer support
Ensure accurate information is provided at all times
Update systems with full and accurate data
Maintain working knowledge of legislation and processes
Promote customer satisfaction surveys
Perform administration tasks
Promote online services and digital take-up
Verify and scan customer evidence
Key deliverables will be:
Ensure individual performance targets are met
Ensure individual quality targets are met
Take ownership of customer queries and resolve at first point of contact where possible
Deliver accurate and timely information to customersMaintain a high quality of work in line with service standards and agreements
Handle more complex or sensitive customer interactions with appropriate support
Always observe confidentiality and data security
Adherence to all company policies and procedures
Training Outcome:
Upon successful completion of the apprenticeship, we aim to offer a permanent role within the organisation if a position is available
Employer Description:Liberata is a leading business services provider to public and private sector organisations across the UK. We support our clients in transforming their operations through innovative solutions and deep expertise across a wide range of services, including Revenues & Benefits, Finance and Accounting, HR & Payroll, and Customer Services.
We work in partnership with our clients to help them become more efficient, using our best-in-class business process outsourcing and operational transformation capabilities.
At Liberata, we work together as one team, keeping our customers at the centre of everything we do. We aim to deliver meaningful outcomes for our clients, guided by our values: Accessible, Curious and Expert.
We’re committed to giving every employee the opportunity to make a real difference, contribute to the growth of the business, and try new things. If you are hardworking, enthusiastic and looking for a challenge, Liberata could be the right place for you.
Please note that, to comply with the government’s Baseline Security Personnel Standard (BPSS) verification process, this role is subject to a Disclosure Scotland check.Working Hours :Monday to Thursday, 8.30am to 5pm
Friday, 8.30am to 4.30pmSkills: Communication skills,IT skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Passion to make a difference,Empathetic,Can-do attitude,Remain calm under pressure,Prioritise workloads....Read more...
Field based in the Midlands with a potential site basis
Refurbishment work on large scale mailing machines, carrying out checks and maintenance as outlined within the Planned, Preventative Maintenance scheme
Be reactive, fault diagnosis, carry out repairs / breakdown conduct servicing
Continuous improvement activities
Monitor and interpret data to support efficiencies
Handover to customers
Carry out reasonable instructions from Lead Engineers, Senior Managers
Involvement in multi-skilling (cross discipline) duties as appropriate
Ensure that all Health and Safety standards are maintained and you show due diligence at all times, parts inventory control such as stock checks and maintenance through manual and online systems, including the correct care and maintenance of tools and equipment in your possession (toolkit, tablet, phone, PC etc)
Comply with all company policies and procedures
To carry out any other reasonable requests to meet the needs of the business
Nationwide travel and potential shift work
Training:
Advanced Engineering Apprenticeships normally last four years during which time you will attend our Training centre
1st yr block release 20 weeks and day release 16 weeks at NWTC
2nd /3rd yr a mixture of shorter blocks 10 weeks most of your time will be spent with the employer being trained and assessed in your workplace
The company and our Technical Training Assessor will support your time of learning offering guidance throughout
We monitor your Apprenticeship to ensure you achieve mandatory requirements core skills knowledge and occupational behaviours in preparation for your end point assessment
Training Outcome:
At the end of the apprenticeship, candidates will be suitably trained and continue their employment in a suitable role where available
Potential continuation of education and academic studies i.e. HNC
Continued professional development
Further in-house and external training and development available
Employer Description:
Mail Metrics, 133 Scudamore Road, Braunstone Town, Leicester. LE3 1UQ - Field Based in the Midlands.
BlueCrest provides comprehensive data-through-delivery technology solutions, changing how business is done within the postal and parcel industry, and eCommerce.
DO NOT CONTACT THE EMPLOYER DIRECT, THIS MAY RESULT IN YOUR APPLICATION NOT BEING CONSIDERED.
Working Hours :Monday - Friday, Shifts to be confirmed.
You will work day shift for the first year of apprenticeship with the possibility of shift work from Year 2.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience,Physical fitness,Strong focus-Health & Safety,Excellent time management,Motivated,Accountability,Proactive nature,Strong work ethic....Read more...
Work within our team to assist with the planning of the curriculum using the Early Years Foundation Stage (EYFS) for guidance
Work together with key people to plan daily programs and completing daily routine activities
Act as a key person to a small group of children, liaising closely and building effective relationships and partnerships with parents/carers and ensuring each child’s needs are recognised and met
Teaching children and offering appropriate levels of support and play experiences
Ensure that children are kept safe and that you understand when to follow child protection procedures
Actively participate at team, supervision and appraisal meetings, and attend training courses as required and to take responsibility for personal development
Be aware of and adhere to all the setting’s policies and procedures, including those relating to confidentiality, equality and diversity, health and safety, fire precautions, dropping off and collection of children, food safety, cleanliness of the setting, safeguarding, setting hygiene and whistleblowing. This is not an exhaustive list of the setting’s procedures.
Candidates must be:
Willing to learn and undertake further training
Commitment to obtaining a level 3 qualification in Early Years
Commitment to learning about and developing a sound knowledge and understanding of child development from birth to five years
Knowledge of the Early Years Foundation Stage (EYFS)
Knowledge of safeguarding and child protection procedures
Good communication skills
An understanding of play-based approaches to children’s learning and development
A commitment to continuously promote a culture of safeguarding
A commitment to equal opportunities
A commitment to working effectively with young children and families
A friendly and flexible approach at work which facilitates the development of effective relationships
Can do approach to the role
Good team player
Training Outcome:
At Forget Me Not our moto is to ‘grow our own’. We look to support all apprentices through their journey and onto further education and or permanent job opportunities
Employer Description:We are a purpose built nursery set inside The Gryphon School grounds, Sherborne. Children and families are at the heart of everything that we do. We are proud of the setting that we have and the care and education that we provide.Working Hours :Working hours are between 7.45am - 6.00pm, Monday - Friday all year round.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Ancaster Hyundai Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.
This is an exciting role with first-class training and outstanding long-term career prospects. The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.
Duties will include:
Working with customers to meet their requirements and giving advice on additional parts and services
Matching orders against stock items and sourcing parts, while offering competitive prices
Working as a team and independently to reach set goals and KPIs
Delivering fantastic customer service while remaining efficient and focused on your tasks
Incoming and outgoing call handling, face-to-face transactions, and IT based communications
Managing goods in and out
Working with suppliers, placing orders or returns and processing paperwork accurately
Always working to a high level of customer service and remain courteous and polite to customers
Training:Candidates will work towards achieving Level 2 Customer Service Practitioner Apprenticeship Standard.
They will also be required to study towards achieving Level 2 maths and English functional skills if they do not already hold equivalent qualifications.
https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1
Level 2 Customer Service Practitioner apprenticeship standard.
Standard Training will include:
Nationally recognised qualifications
IMI level 2 Certificate in Customer Service for the Automotive Industry
ATA Accreditation Customer Service Advisor
Bespoke Hyundai certified training
Regular in dealer review and assessment visits
Functional skills if needed
Training Outcome:
Possible permanent position on the completion of the apprenticeship
Further opportunities to develop your career to become a fully qualified master technician and MOT tester
On completion of the apprenticeship the average salary of a light vehicle technician is anywhere between 24k-27k. While most experienced technicians may earn up to £33k per year
Employer Description:In 2010, Ancaster Hyundai was established as a small 8-car showroom tucked away in a quiet road in South Croydon, South
London. Today, Ancaster Hyundai Croydon sits proudly on Purley Way, Croydon as the largest Hyundai showroom in the UK.Working Hours :Monday - Friday 8.00am - 5.00pm with a 30 minute lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Customer Service Support
Provide excellent customer service through telephone, email, and face-to-face communication.
Respond to customer enquiries professionally and efficiently.
Support BC customer service operations and maintain positive customer relationships.
Escalate customer issues or urgent matters to the Customer Services Manager when required.
Assist in maintaining high customer satisfaction standards.
Bookings & Scheduling
Assist with customer bookings, amendments, and cancellations.
Support scheduling activities to ensure services are organised efficiently.
Maintain accurate booking and scheduling records using company systems.
Communicate booking confirmations and updates to customers and operational teams.
Ensure all customer information is recorded accurately and confidentially.
Complaints & Duty of Care Support
Assist with handling customer complaints in a professional and empathetic manner.
Record and monitor complaints, ensuring accurate documentation is maintained.
Support duty of care processes by assisting customers during service disruptions or operational issues.
Help coordinate customer updates and alternative arrangements where required.
Escalate complex complaints or welfare concerns appropriately.
Administrative Duties
Manage incoming emails and ensure timely responses or escalation where necessary.
Maintain accurate filing systems and customer records.Prepare reports, spreadsheets, and customer documentation as required.
Support the wider customer service team with day-to-day administration tasks.
Assist with data entry and updating internal systems.
Training:
Your training will be delivered within the workplace and supported by your employer.
You will receive monthly contact from your tutor, which can be either face-to-face or online.
Training Outcome:There may be the potential of a full-time position when the apprenticeship comes to an end.Employer Description:Company HistoryThe company was established in May 2007 by Samantha and Wayne Turton, who identified significant gaps in the waste management industry.
Large waste companies weren't offering fair rebates for recyclable materials, and businesses weren't getting the onsite support and expertise they needed to improve their waste management strategies.
Starting as a brokerage with just Samantha, the business has grown substantially over the years. Today, we operate from a 3-acre facility in Derby, employ over 25 staff, and run a fleet of more than 15 specialist vehicles.
Significant investment has gone into site infrastructure and modern processing machinery to deliver the best possible service.Working Hours :Monday - Friday 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Work well under pressure....Read more...
An apprenticeship is a trainee role designed for an individual who has little or no previous work experience. As a trainee member of the team apprentices will develop the skills and knowledge necessary to perform administrative duties to support both the offices and the wider service.
About the role:
The Apprentice Administrator will support the day-to-day running of the office by providing administrative assistance across multiple tasks. This role is designed to develop key business, organisational, and communication skills while working towards a recognised qualification.
General Administration:
Answering phone calls and directing enquiries appropriately
Responding to emails in a professional and timely manner
Maintaining health & safety records (digital and physical)
Data entry and maintaining internal systems
Office Support:
Assisting with the preparation of documents
Supporting scheduling of meetings and diary management
Assisting with ordering supplies and managing stock levels
Ensuring office areas are organised and presentable
Management Support:
Supporting supervisors and managers with day-to-day tasks
Assisting with spreadsheets (e.g. E-Learning Matrix)
Updating internal systems
Assisting with onboarding paperwork and compliance documentation
Learning & Development:
Completing all coursework and requirements as part of the apprenticeship programme
Attending training sessions and reviews as required
Demonstrating willingness to learn and develop new skills
Applying learning directly to day-to-day work
Training:Duration:
15 months practical training period, plus 3 months for End Point Assessment
Delivery model:
Work-based training with your employer
10 days professional training at college
Regular meetings with your training coordinator to monitor progress and well-being
Approximately 12 on-site or/and Teams assessment visits per year
Apprentices will complete a minimum of 348 hours of off-the-job training
Training Outcome:This apprenticeship could lead to a permanent role with good prospects working for a well-established company.Employer Description:Monard Electrical Contractors LLP was established in 1973. Over Fifty years’ experience means we cater for every electrical need. During more than four decades in business we have formed excellent, long-established partnerships with our clients and, thanks to this, we have an extremely varied client base in and around Oxfordshire and the south west of England.Working Hours :Monday to Friday,
9.00am - 5.00pm
Full-time in the officeSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Key purpose of role:
To provide effective administrative support for the Tenders team
This role involves supporting with the identification and qualification of opportunities, completing PQQs/SQs and working with other phs departments to update bid library information
Supporting in the renewal of existing business and the winning of new business opportunities
The Bid Administrator role at phs will involve:
Maintaining the database for prospective customers’ web-based portals, ensuring accurate and relevant registration details are held
Proactively progressing the registration of expressions of interest on the prospective customer web-based portals
Reviewing incoming potential opportunities, highlighting those that may be relevant and sharing with the relevant sales leads
Completing Supplier Questionnaires and Pre- Qualification Questionnaires
Maintaining the Bids Library of corporate and divisional standard general documentation
Maintaining the register of wins/losses and client feedbackEnsuring the tender renewal pipeline database is updated / relevant and contains the latest market intelligence for future bids
Managing the team email inbox and inbound bid calls
Quality assure content for accuracy
Supporting the Head of Tenders with the creation of bespoke reports
Working as part of the team to continuously improve how we operate
Training:
The training for the apprenticeship will be carried out remotely with workshops/one-to-one/reviews undertaken by a dedicated learning coach with RHG Consult Ltd
On successful completion of the apprenticeship, you will gain a Level 3 Bid and Proposal Co-ordinator qualification and be eligible for membership of the Association of Bid and Proposal Management Professionals (APMP)
Training Outcome:
Potential to develop into a Bid Writing Role
Employer Description:phs was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 90,000 customers across 300,000 locations incorporating numerous businesses during its 63 years of business.
Our businesses include: Washrooms, Healthcare, Floorcare, Phs Direct and Direct 365 (sale of consumables), Phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance.
At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Working Hours :Monday to Friday with flexibility of hours to be agreed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Can Do Attitude....Read more...
When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.
Our apprenticeship scheme puts you at the forefront of Ecological Transformation, contributing towards our purpose of protecting the planet’s natural resources, while supporting the communitieswe work in.
We know that everyone here at Veolia can help us work alongside our communities, look after the environment in small and big ways, and contribute towards our inclusive culture.
Apprenticeship Programme:
During this programme, we will help you develop your practical and behavioural skills and support you in gaining the technical and professional knowledge required for you to succeed in your career.
With many of our colleagues starting as apprentices, you’ll receive full support and guidance from everyone throughout.
By the end of your apprenticeship, you’ll have received industry-standard training and attained qualifications that will enable you to progress and reach your full potential.
What you will be doing:
Maintain and enhance public spaces through comprehensive grounds care, including lawn maintenance, planting, landscape upkeep, and litter removal, while ensuring safety and cleanliness
Various tasks, including but not limited to grass cutting, strimming, hedge cutting, pruning, bin servicing, litter picking, as well as shrub and flower bed maintenance and more
Daily inspections using vehicle check books, equipment check books, and HAVS (Hand-Arm Vibration Syndrome) books, adhering to guidelines in the Driver/Operator handbook to ensure safety and compliance
Comply with all traffic laws and legislation in relation to your duties, including the security and weight of loads
Adhere to depot site rules
Training:
Block Release weeks at Pershore College
Training Outcome:
This apprenticeship position is permanent from day 1
Employer Description:As the UK leader in resource management, we provide a comprehensive range of waste, water and energy management services designed to build The Circular Economy and protect the environment.
We are innovators committed to focusing on carbon reduction throughour four pillars of ecological transformation; preserving natural resources, protecting biodiversity, combating climate change and decreasing pollution.
Our strategy is focused on manufacturing new greener products,generating low and zero carbon energy, and closing the loop by findinginnovative ways to reuse materials. This helps our customers and suppliers reduce their carbon impact, preserve scarce raw materials,and achieve greater sustainability.Working Hours :Monday - Friday, Shifts to be confirmed with 30 mins unpaid lunch break.Skills: Communication skills,Team working,knowledge of health and safety,Reliability and Punctuality,Follow instructions....Read more...
Care and Education:
To complete all academic aspects of the apprenticeship
To be committed to providing outstanding levels of care and education within the setting
To learn to carry out and record developmental observations and use them to support children’s learning and development
To develop a sound working knowledge of the EYFS
To establish strong partnerships with parents to ensure positive sharing of information
To comply with all health and safety and safeguarding policies and procedures both within College and the Childcare Centre
To learn to carry out all care routines as required
Administration:
To communicate all developments regarding their key children to colleagues, Centre Manager, parents and external agencies, following the correct protocols for Information Sharing
To ensure that records are kept in a well-organised and up-to-date fashion
To undertake any other reasonable duties as directed, in accordance with the Childcare Centre's aims and objectives
Other:
To attend regular staff meetings and training courses as required, some of which may be out of working hours
To promote and be an ambassador for UCS Corporate Services and the Childcare Centre
To support in hosting Open Evenings to show prospective students the facilities of the Childcare Centre
To support and promote equality & diversity at UCS Corporate Services to ensure equality of opportunity for all students, visitors and staff and the elimination of discriminatory practices
To maintain and promote a healthy and safe environment at UCS Corporate Services to ensure students, visitors and staff are safe from harm
To support and promote the safeguarding agenda at UCS Corporate Services to ensure students, visitors and staff are safeguarded
Training:
Early Years Practitioner Level 2 Apprenticeship Standard
Training Outcome:
The successful candidates will be working towards a minimum of a Level 3 qualification in Childcare and Education and be developing a thorough understanding of how to lead children’s learning and development
You may also need to be flexible with working hours
Employer Description:UCS College Group Corporate Services is a subsidiary company of UCS College Group, making it an integral part of everyday functions. We have a range of different areas who are employed by our Corporate Services, offering fantastic support services.Working Hours :Term time only, Monday - Friday, 8.30am - 5.00pm.Skills: Passionate about learning,Inclusive and supportive,Responsive to needs,Professional and enterprising,Innovative and creative,Friendly and welcoming,Interpersonal skills....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work?
Do you want to start a rewarding career with endless opportunities? Could you benefit the lives of children in the local community and make a difference?
If the answer is yes, this is the job you’ve been waiting for! With the help of The RNN Group, this apprenticeship will give you all you need to secure your future in the education sector and provide you with the skills that are in short supply nationwide.
Main duties and responsibilities:
Support for pupils:
Supervise and support pupils, ensuring their safety and access to learning
Attend to the pupils’ needs
Establish good relationships with pupils, acting as a role model and responding appropriately to individual needs
Support for the Teacher:
Assist in ensuring that the learning environment is safe and purposeful for the pupils at the beginning and end of the day
Ensure that all resources and equipment are clean, hygienic and ready for use
To support children and young people in all areas of learning under the direction of the Teacher or HLTA
Monitor pupils' responses to learning activities and record achievement and progress as directed
To encourage positive behaviour for learning
Training:
Teaching Assistant Level 3 Apprenticeship Standard
Functional Skills maths Level 2 (If required)
Functional Skills English Level 2 (If required)
Weekly online taught sessions
Training Outcome:
Full-time employment and progression to higher education
Employer Description:The Beech Academy, which is part of Nexus Multi-Academy Trust is a high achieving Special Education Needs School with a great tradition of success. We believe that an outstanding education develops our students academically, socially and morally, giving them the skills to be successful in whatever they do once they have left us. We also feel it is important for our young people to develop outside of the classroom and we offer a wide range of enrichment and extra-curricular opportunities to help prepare our students for the next stage of their education, training or employment.Working Hours :Monday - Friday. Hours to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Friendly and approachable,Supportive and dedicated....Read more...
Maintaining and improving conversion rates on enquiries, reducing void time on available units and improving the communication of the available assets to target audiences. A key role within the marketing and communications team, coordinating the team processes tracking and reporting within the department as well as managing the saas onboarding to project platforms and websites. Assisting the wider team with project co-ordination and reporting.
Key responsibilities:
Responding to all property letting enquiries for all offices in a timely manner.
Managing the enquiries through to conversion points with Asset Managers and Agents.
Analysing the enquiries for all assets and producing reports.
Research and benchmarking for driving enquiries to assets.
Coordinating website and comms updates with the team, ref letting brochure and improvements to increase enquiries and conversions.
Maintain and update the voids lists and requirement trackers.
Create and manage social media posts for lettings.
Update websites for availability and the CMS for live units.
Data processing information into databases.
Data checking information for PR and reporting documents on lettings.
Data cleansing of enquiry logs and compliance with GDPR.
Creating reports on enquiries and digital statistics.
Internal and external event coordination with the Marketing team.
Site and property photograph for particulars/progress reports.
Assisting the Director of Marketing & Communications with team projects and reporting.
Training:As part of the apprenticeship, the apprentice will complete 6 'off-the-job' hours each week.
The apprentice will be expected to attend an online lesson once every other week. In addition, they will be allocated an assessor who will visit them within the workplace once every 6-8 weeks.Training Outcome:There may potentially be a permanent position available for the right candidate.Employer Description:A LEADING PAN-EUROPEAN PRIVATELY OWNED INVESTMENT AND PROPERTY MANAGEMENT COMPANYLCP UK, part of M Core established in 1987 is a leading privately owned investment and property management company operating in key locations throughout the UK, Poland, Romania and Germany.
Principle activities include the acquisition and management of commercial properties along with the provision of associated services.
Specialists in intensive property management with a proven track record in improving income and value of assets within a mixed-use property portfolioWorking Hours :Monday to Friday, 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative....Read more...
Identify, design, implement and continually improve AI and automation solutions to enhance productivity, accuracy and efficiency across the organisation
Analyse existing business processes and workflows to identify opportunities
Assess solution viability
Test and monitor deployed solutions
Support the delivery of digital solutions using tools such as UiPath, Microsoft Power
Automate Copilot Studio and more
Ensure ethical and secure use of AI and Automation
Effectively communicate with stakeholders
Support user adoption and change management
Launch and manage new projects
Training:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Level 4 AI Automation Practitioner Apprenticeship.
The training covers the following core occupational duties:
Artificial intelligence (AI) and automation practitioner / Skills England
Training Outcome:
Subject to successful completion of the apprenticeship and business requirements, the role may progress into an AI and RPA Developer or similar automation-focused position within AESSEAL
Employer Description:Proud to be a ‘Financial Times top 500 UK employer’4th in the Employers for Engineering / Manufacturing sector, reinforcing our reputation as a leading employer in the industry.
At AESSEAL we design and manufacture sealing solutions for a sustainable future.We combine both our own success with environmental protection and being a good corporate citizen. Find out more.
Through our investment in innovative new sealing solutions we enable our customers in a wide range of industries to meet the complex needs of society both now and in the future.
We believe in operating in an ethical and sustainable manner, providing sealing solutions to our customers that improve reliability and help reduce energy and water consumption. Our world class manufacturing facilities use the latest in machine tool technology and our systems and processes enable us to be the worlds largest homogeneous mechanical seal manufacturer.
By investing in pioneering technology, we simplify the whole ordering process and respond quickly to customers’ needs – whatever, wherever. We aim to exceed expectation consistently: in delivery, quality, reliability and service. We’re challenging industry standards, challenging our competitors, challenging thinking – and challenging to become world market leader.Working Hours :Days to be confirmed between the hours of 9.00am - 5.00pm on site at Head Office in Rotherham.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Interest in AI & Automation,,MS Office,Responsibe,Excel,Proactive....Read more...
Producing accurate management information and client reports in line with department KPIs and client expectations
Supporting the preparation, organisation and review of reports for internal teams and external clients
Assisting with audits, including file reviews, call reviews and quality checks to ensure compliance standards are maintained
Supporting the maintenance of quality accreditations, including ISO 9001, ISO 27001 and Lexcel
Helping improve internal reporting systems, processes and administrative procedures
Assisting with data cleansing and ensuring records and information are accurate and up to date
Drafting and preparing responses to customer or defendant complaints under supervision
Working in line with company policies, professional standards and conduct risk requirements
Promoting Treating Customers Fairly (TCF) and Consumer Duty principles in day-to-day work
Providing a high standard of administrative support to the Recoveries Team
Communicating professionally with colleagues, clients and stakeholders
Managing workload effectively while meeting deadlines in a fast-paced office environment
Developing knowledge, skills and behaviours through completion of the Level 3 Business Administration Apprenticeship programme
Attending training sessions and completing off-the-job learning as part of the apprenticeship programme
Training:
Level 3 Business Administrator Standard
A bespoke programme of technical and vocational training
Functional skills in Maths and English*if applicable
The successful candidate will be assigned a dedicated work-based trainer who will provide support and guidance throughout the course. This apprenticeship is delivered wholly in the workplace; the successful candidate will not need to attend any weekly sessions at the Grimsby Institute unless maths or English is required as part of the apprenticeship.Training Outcome:
Possible permanent contract upon successful completion of the apprenticeship and further enhanced industry-based training
An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence
Transferable skills that are invaluable in the wider world of work
Employer Description:Wilkin Chapman Rollits is the largest law firm based in Lincolnshire and East Yorkshire, with offices in Grimsby, Lincoln, Louth, Hull, York, and Beverley. With a combined heritage of over 300 years, we offer expert legal advice across commercial, public, and private client sectors. Our people are at the heart of what we do, and we’re committed to developing future talent through high-quality training, professional support, and a friendly, inclusive working environment.Working Hours :Monday-Friday 9am-5pm (1 hour unpaid lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
Recruitment Support:
Assist with the coordination of recruitment and selection activities, including:
Posting job advertisements
Preparing application packs
Supporting the scheduling of interviews and booking venues
Sending routine correspondence (e.g. interview invitations)
Liaise with candidates and managers, providing a professional point of contact
HR Administration
Support the maintenance of HR systems and databases, ensuring records are accurate and up to date
Assist with processing employee lifecycle administration, including
Starters, leavers and contractual changes
Probation and appraisal communications
Family leave documentation
Prepare standard HR letters and documents using templates
Compliance and Processes
Work with the HR team to ensure administrative processes are completed in line with safeguarding requirements and internal procedures
Develop an understanding of employment legislation and HR policies, applying this learning with guidance
Support the team in maintaining accurate records in line with data protection requirements
General HR Support
Provide administrative support to HR Business Partners and the wider HR team as required
Assist in arranging meetings, including booking rooms and preparing documentation
Support the coordination of activities such as Occupational Health appointments
Learning and Development
Actively participate in the apprenticeship programme, completing coursework and training requirements
Apply learning in the workplace with support from colleagues
Seek opportunities to build HR knowledge, skills and confidence
Continuous Improvement
Support the HR team in reviewing and improving administrative processes
Suggest improvements where appropriate, with guidance
General Responsibilities
Carry out duties in line with Health and Safety, Equal
Opportunities and Data Protection policies
Maintain confidentiality and handle sensitive information appropriately
Undertake any other duties appropriate to the level of the post
Training:1-1 Tutor led, remote delivery by SCCU Training Outcome:May lead to a future permanent position.Employer Description:Finham Park Multi Academy Trust is committed to delivering a World Class education for children aged 3–19, removing artificial barriers of age and phase and ensuring every child thrives. Our ambition is to exceed the highest national and international benchmarks for achievement, while developing learners who are curious, confident and prepared for life in a global community.
Our HR team is central to this, supporting colleagues across the Trust and ensuring we attract, retain and develop the people who make a difference in our schools.Working Hours :Monday to Friday, year round. Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Reliable,Professional....Read more...
To be dependable and responsible, (punctual and reliable)
Learn and follow all health and safety procedures required to keep yourself and others safe.
Familiarise yourself with all equipment; learning how to conduct pre-user checks and report all defects.
Learn how to safely use all plant and equipment.
Positively commit with mentor, training officers, supervisor and HR to complete all elements of the training programme in a timely manner.
Attend full time, block release and/or day release in college, work diligently to complete, modules, units and elements of theoretical learning and underpinning knowledge in a timely manner.
Following an initial period of ‘Basic Engineering Skills Training’,
Become proficient in Pipefitting using various procedures, marking off, accurate dimensional control, cutting using thermal or mechanical process, attain standards to meet company specifications.
Follow instructions and advice of supervisors; make a positive contribution in the production process.
Successfully complete trade and coding qualification tests if required to meet Company needs, classification society requirements and specifications.
Conduct yourself in a professional manner in all contacts with course personnel, clients, inspectors, supervisors, maintaining the excellent reputation of the company.
Training:Year 1 - Full-time at The Engineering College, Monks Ferry Birkenhead.
Year 2 & 3 - 4 days at Cammell Lairds, 1 day at The Engineering College.
Year 4 - Full-time at Cammell Lairds.
On the job training with support of mentors.Training Outcome:Previously our apprentices have gone onto roles in the Technical Office, QA, Management and Supervision roles.Employer Description:Cammell Laird, part of the APCL Group, is one of the most illustrious names in the global maritime industry.
Known across the globe, the company was founded by Scottish entrepreneurs William Laird and his son John and has been operating since 1828.
Since its inception, Cammell Laird has built more than 1,350 ships.
Cammell Laird’s Birkenhead facility, on the banks of the River Mersey, expands across 130 acres and includes four dry docks, a large modular construction hall and extensive covered workshops.Working Hours :First Year college
Monday-Thursday 8:30 – 16:00
Friday 8:30 – 12:00
Site
Monday – Thursday: 08.00 – 16.30
Friday: 08.00 – 14.30 – total 38 hours per week Mandatory – please include no. of hours and pattern eg: 37.5hrs, Mon-Fri, 9-5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Physical fitness,Ability to maintain competency,Good Hand-Eye Coordination Fit,Ability to complete assignment,Ability to work at heights....Read more...
The successful candidate will support the smooth day-to-day running of the practice by delivering professional reception and administrative services across all departments.
Duties will include:
Handling patient enquiries
Taking telephone calls
Logging patient arrivals
Care navigating patients to the appropriate service
Booking appointments
Using the electronic appointments system
Additional responsibilities include;
Providing general administrative support
Maintaining accurate patient records using a clinical system
Scanning documentation
Handling incoming and outgoing mail
Communicating with patients via telephone, email, online consultation systems, or letter as required
The role will also involve using Microsoft Excel and Word to complete tasks set by the Practice Manager and/or Operations Manager
This is an excellent opportunity to develop valuable administration, communication, and customer service skills within a professional healthcare environment.
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the management team that are relevant to your role within the company to meet the overall business needs. Training:As a Business Administration Apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 6 hours of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio
Training Outcome:
Whilst we cannot guarantee a role at the end of the programme, as a surgery there may be future progression for the right candidate within the NHS
Employer Description:We are a well established, friendly GP practice based conveniently in the heart of the historic town of Pontefract in West Yorkshire.
We aim to provide a first class modern and responsive service to our practice population, and to help them maintain good health and the best quality of life possible.
We have a team of GP's and nurses supported by Health Care Assistants, a practice manager and an administration team to help us achieve this.
In addition to GP consultations the practice offers a comprehensive range of clinics and healthcare services.Working Hours :Monday - Friday, times to be confirmed at the interview.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Patience....Read more...
Advertise vacancies across relevant job boards, social media, and internal systems to attract suitable candidates for both temporary and permanent roles
Pre-screen and shortlist candidates through interviews and assessments to ensure suitability for client requirements
Register candidates, ensuring all compliance checks and regulatory requirements are fully met
Take detailed job briefs and assignment specifications from clients to understand hiring needs
Match candidates effectively to appropriate vacancies based on skills, experience, and client expectations
Assist with marketing activities to generate new business opportunities and candidate attraction
Build and maintain strong relationships with both clients and candidates, delivering high levels of customer service
Attend client visits alongside senior consultants when required
Prepare and produce correspondence, reports, and candidate CVs to a professional standard
Service clients and candidates in line with Trinity Personnel’s Quality Procedure Manual
Accurately update computerised and manual systems, recording all activity including candidate/client communications and marketing efforts
Ensure all company housekeeping standards are adhered to at all times
Carry out any other duties appropriate to the role as required
Training:
Recruiter Level 3 Apprenticeship Standard
End Point Assessment
Maths and English Functional Skills if required which will be delivered via online training sessions for 1 hour per week
Training will be delivered both online and face to face at your employers’ premises
Training Outcome:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
Potential for full-time employment on successful completion of the apprenticeship
Progression opportunities and career development
Employer Description:Trinity Personnel has been established for over 25 years and have amassed 150 plus years of combined recruitment experience across the team. We are professional recruiters of staff from a variety of sectors throughout commerce and can supply a bespoke service to anyone requiring staff, whether the need is for some short-term help in the office, or for a major recruitment drive for large engineering projects. Unlike many other recruitment businesses, Trinity are ‘service driven’ as opposed to ‘sales driven’ and we pride ourselves in developing long term relationships and in providing a quality service by offering a genuine and flexible approach to our client’s needs, to ensure we serve their operation successfully, whilst adhering to our core values of honesty and excellent business ethics.Working Hours :Monday - Thursday, 9.00am - 5.00pm and Friday, 9.00am - 2.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Presentable....Read more...
We’re looking for an Apprentice Public Health Practitioner to support the efficient development, delivery and monitoring of public health programmes and projects across West Sussex.
We value learning and development, and as a core member of the Public Health team, you’ll have the opportunity to undertake placements and/or projects to gain a broad understanding across the public health team including health intelligence, healthy lifestyles and health protection as well as broader opportunities across the system.
You’ll work in partnership and develop relationships with a wide range of stakeholders, including other local authority services areas, the NHS and the voluntary and community sector within West Sussex and other relevant stakeholders to maximise health improvement and reduce inequalities in health.
The key responsibilities will vary across the duration of the programme and will include:
Supporting the work of the public health team with a focus on health inequalities
Contributing to tackling inequalities in health through promoting and supporting local partnerships and communities. Facilitating and supporting service user engagement in health improvement and co-production, particularly with the voluntary, community and social enterprise sector
Using evidence-based public health knowledge and best practice to develop and implement public health interventions and contribute to service reviews and evaluations
Building strong relationships with health and social care services to enhance partnerships, performance and outcomes, to improve health and wellbeing and reducing health inequalities
You’ll have the opportunity to develop public health knowledge, experience and skills through a structured practitioner training programme.Training:
You will be prepared to undertake a 3-year degree programme which is delivered online, through the University of West England (UWE) alongside delivery of public health programmes and projects
You will need to demonstrate a commitment to completing all elements of the training programme, including undertaking projects, placements, full attendance at structured educational programmes and completion of a portfolio towards professional practitioner registration with UKPHR as part of the integrated degree apprenticeship
Training Outcome:Although there are no guarantees, completion of this apprenticeship would place the successful applicant in a strong position in any suitable recruitment that may take place, at the end of the programme.Employer Description:West Sussex County Council (WSCC) is a diverse organisation that provides services to more than 850,000 residents every day. Our teams use their experience to enable and challenge the Council to deliver improved efficiency and effectiveness.Working Hours :Monday - Friday 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Initiative,Research skills....Read more...
Support for Pupils
Support learning of small groups or individuals with a range of needs or be a key worker in Nursery
Help with the care and support of pupils
Contribute to the health and well-being of pupils
Establish and maintain relationships with individual pupils and groups
Be an effective model for pupil behaviour
Support for the teacher
Assist with classroom resources and lesson preparation
Contribute to the management of pupils behaviour, both in the classroom and on the playground, as required
Provide support for learning activities
Assist in the maintenance of a safe environment for pupils and staff
Assist in the presentation of display materials
Support teaching staff or senior colleagues with routine administration
Adhere to and promote all company policies and procedures
Ensure Health & Safety and hygiene is to a high standard
Support for the school
Monitor effective working relationships with colleagues and parents
Contribute to the maintenance of pupil safety and security
Review and develop their own professional practiceRecognise confidentiality, child protection procedures, Health & Safety, and the policies of the Governing Body
Be involved in extracurricular activities, (clubs, activities, trips, open days, presentation evenings)
Support Wraparound provision as required
Assist with special activities in the school within school hours (e.g. sports days, plays, concerts, open days)
To follow the observation and record keeping system and maintain the records for his or her key children so that the children’s attainment and progress are effectively and regularly assessed
To carry out all responsibilities and activities within the Equal Opportunities framework
To attend in-service training and meetings as required
To undertake any other reasonable duties in accordance with the objectives for the setting’s improvement plans
To carry out all responsibilities and activities with due regard to equality
Training:You will be required to attend Bishop Auckland College one day per week and will receive reviews in the workplace on a regular basis.Training Outcome:To be discussed at the interview.Employer Description:Primary School offering education from Early Years Foundation stage to Years 6 Juniors.Working Hours :Monday - Friday. Thursday to attend Bishop Auckland College. The role will be structured between the working hours of 8.00am - 5:30pm. The day at college will be between 9.00am and 4:15pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Presentation skills,Number skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The apprentice will be supporting the engineering team in producing technical drawings for overhead lines. This includes:
The MicroStation 2D/3D CAD:
Production of Scheme layout plans and OHL route plans.
Production of insulator set drawings from individual components.
Production of earthing diagrams from engineer’s sketches.
Production of stage-by-stage diagrams from scope documents.
Production of Condition Assessment templates.
Production of Panel Weight drawings.
Production of tower & gantry wire frame models from general arrangement drawings.
Creating 3D pole models – and associated GA drawings and Material lists.
Solid Edge 3D CAD:
Tower modelling from original GA drawings or site measurements.
Production of new tower GA drawings, material/ bolt lists & piece small details.
Production of component drawings and fabrication details.
LV wood pole Assemblies.
Due to the nature of the business and the typically ongoing nature of projects, you will be expected to undertake additional duties outside the general description outlined above.
Training Outcome:Career progression within the CAD team can progress from apprentice to Draughtsperson, to Senior Draughtsperson, Principal Draughtsperson and Technical Lead.
Other career routes including overhead line engineering and planning.Employer Description:LSTC is an engineering consultancy offering services to the UK’s energy sector. We specialise in planning and consents, land surveying, land investigations and testing, design services and engineering consultancy for overhead line, underground cables and substation systems together with earthing and lightning protection in the UK.
Our challenge is linked to the rapid expansion of Nationally Significant Infrastructure Projects required to support the UK’s Net Zero commitments. With government targets to reduce emissions by 81% by 2035, demand for power infrastructure has significantly increased, placing pressure on engineering consultancies to deliver complex projects at scale.
At the same time, the UK faces a shortage of skilled professionals – 1 million engineers by 2030. This creates a clear risk to our ability to resource projects, particularly within Overhead Line where specialist technical skills take years to develop and are extremely difficult to recruit.
It is therefore imperative that we invest in training our own engineers. In additional to on-the-job training for all employees, we have an established apprenticeship programme, taking school/college/UTC leavers through to degree, master’s and chartered status, if applicable.Working Hours :08:00 – 16:30 Monday to Thursday. Friday TBC.Skills: Communication skills,Team working,Initiative,Willingness to learn,Adaptability,Resilience,Reliability,Time management....Read more...
Work directly with community members on creative projects including podcasting, filmmaking and digital storytelling.
Support the delivery of workshops, story circles and intercultural dialogue sessions.
Assist with studio set-up, equipment preparation and basic technical operation during sessions.
Carry out community outreach and engagement, recruiting participants and volunteers.
Represent the organisation at local events, meetings and stakeholder forums.
Help maintain relationships with partners, community groups and referral organisations.
Support project administration including scheduling, monitoring attendance and collecting feedback.
Assist with impact reporting, evaluation data collection and documenting outcomes.
Contribute to social media content, newsletters and audience engagement activity.
Help coordinate public showcases, screenings and community events.
Support progression pathways by helping participants move into volunteering or leadership roles.
Carry out general operational tasks that contribute to the smooth running of Elevate Studios.
Training Outcome:Successful completion of this apprenticeship could lead to a permanent role within Elevate Community Productions, such as Community Producer, Participation Coordinator or Project Officer.
Apprentices will develop transferable skills in community engagement, cultural programming, facilitation and creative production, opening pathways into roles across the arts, heritage and community sectors. This may include progression into Level 4+ cultural management qualifications, freelance producing, or leadership roles within grassroots organisations.
For those who demonstrate initiative and impact, there will also be opportunities to move into paid facilitation, project delivery or management positions within our growing studio programme.Employer Description:Elevate Community Productions CIC is a social enterprise based in Hounslow, West London. We run Elevate Studios — a community media production hub built inside Cranford Community College, funded by Hounslow Council.
We use film, broadcasting, podcasting and digital storytelling to bring people together, build skills and open up creative careers for residents who face the biggest barriers to them. Over 5000 people have taken part in our programmes, 60% of whom went on to paid work in film and TV or started their own creative businesses.
Our apprentices work on real productions from day one — community documentaries, live broadcasts, workshops and events — all while studying towards a government-funded qualification. We prioritise residents from West London, and people from low-income or marginalised backgrounds.
This is a paid apprenticeship with genuine progression. You'll be part of a small, mission-driven team doing work that matters to the community around you.Working Hours :Monday to Wednesday, 1:30pm to 9:30pm.
Saturday and Sunday, 10.00am to 6.00pm. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience,Relationship-builder,Active listening,Emotional intelligence,Professionally Disciplined....Read more...
The team consists of over 40 employees split across five teams based in Manchester and Leeds, with 2 Directors and 5 team leaders. The team is responsible for the day-to-day client accounting and have a combined wealth of knowledge.
Day-to-day duties:
Maintain housekeeping of Property & Lease data and financial data on databases.
Assist the Client Accountants in reporting to clients (standard reports plus additional as required)
Ensure accurate reconciliation of client reports (i.e. VAT, client statement etc)
Site Income Reconciliations
Prepare Instructions for Treasury department (following the relevant approvals) of the following:
Demand recharges of costs incurred from Tenants
Transfer of Rent monies to client
Amendments to Client Accounts
Payment of client property related transactions
General maintenance of client funds i.e. tenant refunds etc
Maintain professional working relationships with internal and external clients and ensure that good client service is delivered
Other miscellaneous administration tasks as required
Ad-hoc tasks instructed by Client Accounts Team Leader and Head of Property Finance UK.
Training:Level 2 AAT or Level 3 AAT Apprenticeship depending on previous experience.
On the job training is provided to ensure all the required knowledge and experience is obtained throughout the apprenticeship to qualify successfully.
We will provide the full suite of Savills training programme including mandatory health and safety and office training, as well as specific training relevant to your role.
We ensure that your Continuing Professional Development (CPD) is current and that all staff are fully up to date with changes to legislation and business needs.Training Outcome:
Permanent contract for all apprentices, as opposed to a training contract
Employer Description:Founded in the UK in 1855, Savills is one of the world's leading property agents. Our experience and expertise spans the globe, with 600 offices across the Americas, Europe, Asia Pacific, Africa and the Middle East.
Our scale gives us wide-ranging specialist and local knowledge, and we take pride in providing best-in-class advice as we help individuals, businesses and institutions make better property decisions.Working Hours :Five full days in the office, working hours 9:00am to 5:30pm. One of these days each week will be dedicated to apprenticeship studies whilst in the office.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Resilience,Decision Making,Collaboration,Building Relationships,Planning and Organising,Adaptability....Read more...
Assist in the promotion of development and learning (academic, physical, social, emotional and behavioural)
Work to develop the inclusion of all children within a lesson
Work towards leading a whole class session and maintain the school’s expectations of learning and behaviour
Support the class teacher to provide a safe and stimulating learning environment
Provide support for children with emotional, social and behavioural problems, e.g. by giving time to listen to their concerns, to enable children to feel valued and respected
Deal with and report incidents that are seen or reported regarding children’s welfare
Work effectively as part of the support staff team in addressing the needs of all children and contributing to the quality of teaching and learning. This includes attending various meetings where there are relevant items on the agenda and SEND Annual Review meetings when requested
Adhere to the school’s Safeguarding Policy, promoting the safeguarding and welfare of children above all
Ensure that safeguarding training is attended on an annual basis to the appropriate level, as decided by the Headteacher and DSL
Be aware of the responsibility for personal Health, Safety and Welfare and that of others who may be affected by your actions or inactions
In conjunction with the SENCo, Inclusion Leader and Assistant Headteacher, take responsibility for personal professional development, keeping up to date with research and developments related to school efficiency, which may lead to improvements in the day-to-day running of the school
Training Outcome:
Teaching Assistant
Teacher
Employer Description:Nestled in the centre of Petersham, a stone’s throw from The Thames, Richmond Park and Ham House, The Russell School boasts a spacious and green environment. Our stunning and extensive grounds provide an exceptional outdoor learning environment in a busy part of London.
Our dedicated and talented team of staff is passionate about providing an engaging curriculum through a wide range of stimulating and creative learning experiences. We have high expectations for all children and believe in nurturing a child’s natural curiosity, developing a life-long love of learning. We provide a caring and supportive environment for our children to thrive and for our parents and carers to feel valued as part of our school community.
The Russell School is committed to excellence in inclusive teaching and learning, enabling all of our happy and enthusiastic children to achieve their full potential and reach their highest academic standard.Working Hours :Monday to Friday, 8:30am - 3:30pm.Skills: Communication skills,IT skills,Organisation skills,Team working,Initiative,Child development skills,Seek learning opportunities....Read more...
This role will include a range of administrative tasks, as well as helping to prepare high-quality, timely, and compliant bid packages.
You will work closely with the Commercial team and other business functions, building your knowledge and experience while developing the skills needed to take ownership of your apprenticeship and day-to-day responsibilities:
Working towards a Level 3 Business Administration Apprenticeship
Helping review customer enquiry documents to understand what’s needed, key deadlines, and important commercial or technical details
Putting together responses to customer requests using the correct templates and processes, making sure everything is completed on time
Supporting the team with internal reviews, approvals, and signatures to keep things moving smoothly
Assisting the Commercial team with general admin tasks and helping follow up on actions when needed
Supporting trade compliance activities across the division to help ensure everything is completed correctly
Training Outcome:
Possibility of permanent position within the Commercial Team following successful completion of apprenticeship
Employer Description:Parker Hannifin is a Fortune 250 global leader in motion and control technologies. For more than a century, we’ve enabled engineering breakthroughs that make energy cleaner, transportation safer, medical treatments more effective, and manufacturing more efficient.
With empowered team members in more than 40 countries, Parker serves customers across aerospace & defense, energy, HVAC & refrigeration, in-plant & industrial equipment, off-highway and transportation.
Our scale is global, but our purpose is personal. We enable breakthroughs that improve lives, strengthen communities and create a brighter future.
Our Purpose — Enabling Engineering Breakthroughs that Lead to a Better Tomorrow — comes to life through our people-first culture where teamwork drives performance, inclusion fuels innovation and growth is encouraged. This environment fosters collaboration and empowers team members from engineering and manufacturing to finance, supply chain, human resources, information technology and beyond.
By combining deep expertise with an entrepreneurial spirit, we help customers succeed in markets that demand performance, reliability, and sustainability.
As we look to the future, Parker is advancing initiatives in energy efficiency and sustainability while developing the next generation of talent and leaders to engineer a better tomorrow.Working Hours :Monday to Friday, 8.30am - 5.00pm - 1 hour for lunch each daySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Speak with clients to understand their financial goals and borrowing needs.
Assess clients’ financial situations, credit histories, and eligibility for mortgage products.
Research and compare mortgage products from multiple lenders.
Recommend suitable mortgage and refinancing solutions tailored to client needs.
Guide clients through the mortgage application and approval process.
Collect and review financial documents and supporting information.
Liaise with lenders, solicitors, valuers, and other third parties to progress applications.
Ensure all applications comply with regulatory and company standards.
Maintain accurate client records and documentation.
Build and maintain strong relationships with clients and lending partners.
Stay informed about market trends, lending policies, and mortgage regulations.
Generate new business through client referrals.
New Business Administration
Submission of all supporting documents for mortgage, protection and general insurance applications in accordance with provider criteria.
Ensure appropriate money Laundering checks are carried out in accordance with compliance requirements.
Creating and maintaining client records.
Accurate input of new business figures to the Acre database and new business spreadsheet.
Assist consultants in typing suitability Reports/recommendation letters.
Instructing valuations/surveys and ensuring timely receipt of reports.
Collection of survey/client fees and maintaining banking records.
Monitoring of business pipeline, ensuring timely receipt of commissions.
Client Servicing
Liaising with clients via telephone, post and email, acting as a dedicated first point of contact for all post-submission client enquiries.
Liaising with lenders, protection and insurance providers, surveyors, estate agents, employers, GPs, medical screening companies, etc. to ensure swift production of mortgage offers/terms, so exchange/completion and on-risk deadlines are achieved.
Update clients on a regular basis at each stage of the application.
Ensure all mortgage review dates are accurately recorded on the company Recall List to ensure continuity of advice.
Training Outcome:Developing key skills and increasing mortgage knowledge whilst in the administration team. On successful completion of qualifications, this could lead to uncapped earnings (commission).Employer Description:A successful and established Mortgage and Protection Brokerage
a trusted partner for all property finance needs. With access to over 90 different mortgage lenders.
Providing a whole of market offering to give advice on buildings and contents insurance and protection against premature death, critical illness and loss of income caused by accident/illness.Working Hours :Monday- Friday 09:00-17:00
(one late shift between Mon-Thursday between 11:00-19:00).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Initiative,Proactive and flexible,Enquiring mindset,Business awareness,Commercial awareness....Read more...
