Invoicing
Planning
Scheduling
Helpdesk calls
Purchase orders
Updating client records and supporting with the day to day running of the engineers and resources
Training:Level 3 Business Administrator apprenticeship standard - delivered in the workplace.Training Outcome:This is an opportunity that could lead to a perm full-time role following the apprentice.Employer Description:ASH Integrated services LTD are a mechanical & Electrical company. We employ around 60 employees, which include electrical, mechanical engineers, accounts, helpdesk and estimation.
We provide hands-on support 24hours to commercial businesses for any mechanical and electrical requirements. Our helpdesk ensures resources and jobs are planned effectively and prioritizes urgent requests to meet clients’ expectations. We are a business that’s drives success and invests in our people to succeed in their roles.Working Hours :Monday to Friday 8:30am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The IT Apprentice is accountable for:
Providing first-line IT support under supervision
Supporting the administration and maintenance of the school’s managed 1:1 pupil device scheme
Assisting with IT asset management and device lifecycle tasks
Contributing to a calm, professional and service-led IT function
The role does not carry responsibility for independent decision-making or advanced technical troubleshooting but supports these through structured learning and supervised delivery.
Helpdesk & First-Line Support:
Provide first-line IT support to staff, pupils and visitors under the guidance of senior colleagues
Log, categorise and update support tickets using the helpdesk system
Assist with password resets, basic troubleshooting and peripheral setup
Maintain clear and professional communication with users during support interactions
1:1 Device Scheme & Asset Management:
Support the administration of the school’s managed 1:1 pupil devices, including setup, repairs, returns and warranty coordination
Assist with device handovers, onboarding and offboarding processes
Maintain accurate records of IT assets, loan devices and peripherals
Help with device imaging, tagging and inventory updates
Classroom & Operational Support:
Assist with the setup and maintenance of classroom AV and IT equipment
Support staff and pupils with the use of school systems and services
Help prepare IT equipment for events, exams and term starts
Maintain cleanliness and readiness of IT equipment and storage areas
Learning & Development:
Participate fully in all apprenticeship learning activities, including off-the-job training, assessments and portfolio development
Engage in regular mentoring and feedback sessions with the Senior IT Operations Technician
Demonstrate progress in technical knowledge, communication and service delivery throughout the apprenticeship
Service Ownership & Outcomes - The IT Apprentice will be expected to:
Develop core technical and customer service skills in line with the apprenticeship framework
Contribute to improved helpdesk responsiveness and user satisfaction
Support the smooth operation of the 1:1 device scheme and asset tracking
Demonstrate a proactive, professional and collaborative approach to IT support
Training:Information Communications Technician Level 3 Apprenticeship Standard:
The successful candidate will undertake a 22-month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off the job training and monthly coaching sessions.
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification. These block weeks will take place online in TDM’s virtual learning platform.
You will have a designated mentor in the workplace to support your learning and at the end of programme will be assessed via an external assessment body.
This is a Level 3 qualification.
Knowledge areas include:
Hardware and Networking
Software and Security
ICT Administration
Training Outcome:Possibility of further employment, dependent on progression.Employer Description:St John's School Leatherhead is a leading co-educational independent day and boarding school in Surrey for pupils aged 11 to 18.Working Hours :Monday - Friday, working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Patience,Time management skills,Commitment to school's values,Fast learner,Familiarity with Windows,Familiarity with Microsoft 365....Read more...
The IT Technician is an entry-level IT support role focused on delivering excellent customer service, maintaining user devices and systems, supporting IT projects, and helping Grace Eyre staff make effective use of technology across the organisation.
To assist the IT Manager and IT Infrastructure Manager with all aspects of the IT systems utilised by Grace Eyre.
To answer the IT Helpdesk phone line and to monitor the IT Helpdesk email account.
To visit Grace Eyre locations around Sussex to provide IT Support when remote support is not possible or viable.
To provide basic training on systems that Grace Eyre uses to other non-technical members of the organisation.
To provide input and collaborate on IT Projects with the other members of the IT department.
To proactively undertake training where applicable to improve ability to support relevant IT systems utilised by Grace Eyre.
To assist in the repair and configuration of IT related hardware such as Laptops, Desktop PC’s and Smartphones.
Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard.
You will also receive full training and support from the Just IT apprenticeship team to increase your skills.
Your training will include gaining a Level 3 IT qualification. Training schedule has yet to be agreed.
Training Outcome:Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Tech and digital professionals in London earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career.Employer Description:At Grace Eyre, we provide high-quality support at home and in the community, inspiring and educational activities, help with training, employment and independent travel, and access to good quality housing for people with a learning disability and/or autistic people.
We specialise in creating bespoke, person-centred supported living services. We work in close partnership with commissioners, families and the person in need of support to design a support package that reflects individual goals and preferences.Working Hours :Monday - Friday (9:00am - 5:30pm)
Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience,Motivated,Can do attitude,Tech Savvy,Hardware and Software,Passion for IT,Troubleshooting,Willingness to learn....Read more...
Assist with the creation and management of purchase orders.
Provide administrative support for accommodation services, particularly during peak periods.
Help manage and log queries at the Estates helpdesk.
Support post room and reception tasks, ensuring smooth operations during busy times.
Assist with general administrative tasks across the department.
Training Outcome:
Operations Administration
Employer Description:The University of Buckingham is among the fifteen smallest in the UK and is rightly proud of its distinctive features, namely: it is the only private University in the UK with a Royal Charter; secondly, it pioneered the first accelerated (two-year) degree; and finally, it provides students with a personalised learning experience through its small-group academic tutorial system and exceptional pastoral care provision.Working Hours :Monday - Friday, 8:30am - 16:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Respond to incoming IT support requests via phone, email and remote support tools.
Log, prioritise and update support tickets using the company's helpdesk system.
Troubleshoot hardware, software and connectivity issues.
Configure and deploy laptops, desktops and mobile devices.
Support Microsoft Windows operating systems and Microsoft 365 applications.
Assist with password resets, user account administration and access permissions.
Escalate complex technical issues to senior engineers when required.
Maintain accurate technical documentation and customer records.
Carry out system checks and routine maintenance to ensure devices remain operational.
Deliver excellent customer service while keeping customers updated on the progress of their support requests.
Training Outcome:Your earnings can increase over time with an apprenticeship.
Successful completion of the apprenticeship may lead to a permanent full-time role, subject to performance and business needs.Employer Description:Our Digital Marketing, IT Infrastructure, Content Creation, and Data Analytics apprenticeships are designed in collaboration with employers. We combine expert teaching and learning with real-world experience to equip our apprentices with the skills, knowledge, attitudes and behaviours for a successful career.Working Hours :Monday to Friday, full-time position.Skills: Communication skills,IT skills,Customer care skills,Team working,Initiative....Read more...
We are looking for someone who already has some work experience and a basic level of industry knowledge, rather than a school leaver with no workplace experience. We are particularly keen to consider candidates from disadvantaged backgrounds who may benefit from the opportunity to develop their skills and progress their career through an apprenticeship.
Key Tasks:
Provide first line support to all colleagues via the various request methodologies (Phone / Ticket System etc)
Manage requests via ticketing system (Case Management) within Salesforce
Support Hardware / Software issues on company’s devices (Windows PCs, Apple Macs, iPhones & Samsung mobile devices)
Manage accounts and licencing via Microsoft Administration Portal
Process invoicing each month for various software which is managed within IT Team
Assist with any project work where required, along with putting forward suggestions for best technology practice within Methods group
Create clear and concise documentation of internal IT procedures and technologies where needed, along with user friendly guides and notes
Complete asset and compliance management via Microsoft Endpoint, and other technologies
Engage in asset purchasing and supplier relations where needed
Report faults and maintaining logs on network and laptops
Assist with inductions for new staff joining the company
Log and track identified IT problems through to resolution
Helpdesk ticketing administration and ownership - ensuring tickets are kept up to date, responded to in a timely fashion, and the new tickets queue is kept as clear and actioned as possible
Essential Skills and Experience:
Good practical and demonstrable understanding of IT
Clear drive and enthusiasm for the subject
Previous experience of working to helpdesk ticket deadlines
Practical, good common sense, ability to use initiative / problem solve, multitask / work well under pressure
Excellent diplomacy skills, a helpful and very professional attitude to staff at all levels across all issues
Must have a good understanding of all MS Office Applications including SharePoint Online
Experience in supporting both Windows and MacOS laptops
Desirable Skills and Experience:
Experience with Azure functionality
Understanding of ITIL Principals
Previous IT support experience
Training:
ICT (Information Communications Technician) Level 3 apprenticeship Standard
You will also receive full training and support from the LEEP TALENT apprenticeship team to increase your skills
Your training will include gaining a Level 3 IT qualification
Training Outcome:Potential full time position for the right candidate after completion of the apprenticeship.Employer Description:Methods is an established £100m Digital Transformation company, part of the Alten Group, which over the last 34 years has provided innovative business and digital technology services. We have over 50 active clients many of which have been working with us for more than 10 years.
Since our establishment in 1990, Methods has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Our mission is to improve and safeguard public-facing services. We apply digital thinking to ensure the future of our public services is centred around our citizens.
Our human touch sets us apart from other consultancies, system integrators and software houses - we have a customer-centric value system whereby we focus on delivering what is right for our clients. We passionately support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. building a significant private sector client portfolio.Working Hours :Monday - Friday 9.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative....Read more...
Mobile Maintenance Engineer – Covering All of London – FM Provider – £43,000 + Van & Fuel Card Are you an experienced Electrical Maintenance Engineer looking for a fresh challenge across a varied commercial portfolio? CBW Staffing Solutions are currently recruiting for a Mobile Maintenance Engineer to join a leading FM provider. You'll be responsible for both planned and reactive maintenance across a portfolio of commercial sites, covering all of London. If you're multi-skilled, proactive, and thrive in a mobile environment, this could be the role for you. What's in it for you?Up to £43,000 per annumCompany Van & Fuel CardMonday to Friday, 8:00 AM – 5:00 PM (40 hours/week)Overtime available + 1 in 8 Call-Out RotaOngoing in-house training & career progressionKey ResponsibilitiesDelivering high-quality PPM and reactive maintenance across a range of commercial buildingsElectrical and mechanical maintenance, including:BMS systemsHVAC, AHUs, and FCUsBuilding fabric repairsWater treatment and general plumbing tasksResponding to helpdesk requests and ensuring KPIs and SLAs are metWorking independently and collaboratively across multiple contractsSite Cover for Holiday and sickmessWhat We're Looking ForCity & Guilds Level 2 & 318th Edition certifiedMulti-skilled with a solid understanding of facilities managementAble to pass a DBS checkGood organisational and administrative abilitiesWillingness to work overtime when requiredIf you are interested please send a copy of your CV to Dan Barber at CBW Staffing Solutions....Read more...
Take all incoming support calls (Support Queue), 3CX will ring agents with the lowest call count first to ensure call answering is balanced
Log tickets for each call and record all time spent on issues within the ticket (Ensure the correct contract is selected for each ticket)
Provide daily updates to clients on any issues raised that are not fixed on first contact (unless otherwise agreed with the client)
Monitor your Task Board daily
Escalate to second line when necessary
Attend weekly helpdesk meeting
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:We provide IT support across Birmingham, Solihull, Coventry, Worcester, and the wider West Midlands region.Working Hours :Monday to Friday, 8:30am- 5:30pmSkills: Communication skills,IT skills....Read more...
Your key tasks will include:
The initial contact for all subcontractor jobs, actively pursuing updates and confirmation dates through telephone calls and emails. Maintaining a record of all details in a spreadsheet and the internal system.
Updating internal system with job progression and completion data for jobs.
Managing all department PPM works. Planning these jobs with the client and dealing with compliance certificates.
Generating purchase orders and contracts.
Answer incoming calls to the business/helpdesk and action accordingly.
Aiding in the upkeep of the office email inbox, which includes logging jobs and quotation requests as necessary.
Assisting in office procedures and functions.
Generating client invoices up to the value of 1k.
Training:As an apprentice, you will have the opportunity to study the following through this apprenticeship:
Apprenticeship in Business Administration Level 3.
English and Maths if required.
Training Outcome:This is the first step in a path to become a FM professional and take further qualifications and training to become a team leader or manager in your future career path.Employer Description:We are a property and facilities business turning over around ten million pounds a year with a growth plan to take us to twenty million pounds a year. We deliver facilities services, planned preventive maintenance, building refurbishments, new builds and extensions, new roofs and disaster recovery for floods and fire damage.
We are proud of our people and inspire the highest standards of work and customer service for our clients no matter what the challenge. As part of our service administration team, you would be taking calls from a client with a broken window, an electrical socket with no power to a major gas leak all that need an emergency response. Then supporting the business delivers these solutions.Working Hours :Monday to Friday, 08:00 to 17:00, with one hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Good Knowledge of MS Office....Read more...
Junior Shift Electrical Engineer - Edinburgh - Salary up to £39,000 DOE CBW have a new opportunity to join a leading facilities company on a permanent basis covering a large static site based in Edinburgh. The successful candidate will be required to complete PPM's and Reactive based works and assisting with other building fabric works. Hours of Work:Rotating Shift PattermDayshift - 06:00 to 14:00Backshift - 14:00 to 22:00Nightshift - 22:00 to 06:00Key Responsibilities:Responsibility for electrical PPM, proactive and reactive works issued through the helpdesk within set time frames so that the customer expectations are exceeded.Responsibility for other types of building services maintenance to include basic fabric, HVAC, mechanical and related tasks.To provide callout response for the client as detailed on the callout rota.To undertake contractor control duties on behalf of the client, including monitoring of contractors and their workmanship, so that relevant standards are met. Issue of Permits to WorkAll Planned Maintenance and Reactive tasks to be carried out to the highest standards and delivered within the requirements of the Service Level Agreements.Active involvement in day-to-day operation of the building services plant and equipment.Effective fault finding on building services plant and equipment.Carry out / assist in all minor new works including system installations and refurbishments as required.Coordination of sub-contractor activities.Person Specification:Electrically qualified - City & Guilds Level 2&3City & Guilds - 18th EditionCOSSH, IOSH, People Management (Desirable)Must be able to provide copies of your trade certificatesA proven track record in commercial building maintenanceGood communication skillsClient Facing Full UK driving licenseSalary & Benefits:Salary up to £39,000 DOE On call one weekend in 8 (Driving License is essential)Call out – min 8 hour paid at 1.5£100 Standby25 days holiday + Bank HolidaysCompany Pension SchemeExcellent career progression opportunities....Read more...
Receive and log reactive maintenance jobs from clients by telephone, email and maintenance portals
Raise jobs accurately on the company job management system
Review incoming jobs and assist with prioritising urgent and emergency call-outs
Allocate jobs to the appropriate engineers, operatives and subcontractors
Contact engineers to obtain updates on ongoing and completed works
Keep clients updated on the progress of their maintenance requests
Schedule appointments and coordinate access to properties and sites
Monitor outstanding jobs and follow up to ensure they are progressed within required timescales
Update job records with engineer notes, photographs, completion information and other relevant documentation
Assist with arranging materials, parts and additional works required by engineers
Liaise with approved subcontractors when specialist works are required
Request and process quotations where necessary
Assist with checking completed jobs before they are closed and prepared for invoicing
Respond professionally to telephone calls, emails and client enquiries
Maintain accurate records and ensure all job information is kept up to date
Provide general administrative support to the maintenance and operations team
Complete apprenticeship training, coursework and assessments alongside your day-to-day responsibilities
Training:You will attend Waltham Forest College, located at 707 Forest Road, Walthamstow, London, E17 4JB, as part of their apprenticeship training.
1 day per week at college
On-site college-based training
The remaining days will be spent working with FDE, gaining practical experience and developing business administration skills in the workplace
Training will support the apprentice in building the knowledge, skills, and behaviours required to successfully complete their apprenticeship
Training Outcome:This apprenticeship provides a strong introduction to the reactive maintenance industry. Following successful completion, there may be opportunities to progress into positions such as Maintenance Administrator, Maintenance Coordinator, Helpdesk Coordinator, Repairs Planner, Scheduler or Contract Administrator, depending on performance and business requirements.Employer Description:Storm Maintenance Ltd provides professional property maintenance, 24/7 emergency call-outs, and fire safety compliance services across London and the South East. They handle plumbing, electrical faults, heating, and general property repairs for residential and commercial clients.Working Hours :Monday to Friday 9am to 5pm, shifts, may work evenings and weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Creative,Initiative....Read more...
After completion of 'on the job training' the apprentice will:
Provide a comprehensive and professional administrative support service to the Property, Regeneration and Climate Action team, assisting leaders, managers, staff and tenants at Pippbrook Offices. This will include:
Inputting property details and uploading documents onto the property software system
Raising Purchase Orders and invoices
Reporting property maintenance issues on the system
Liaising with property maintenance contractors
Monitoring safety certificates and renewing where necessary
Supporting the Team, including chasing up arrears, running and reporting on rent collection stats
Arranging property inspections, and processing and distributing the reports
Tagging up keys
Administering Money Laundering ID checks
Assisting with the preparation, of plans and drawings suitable for planning applications or lease documentation, under appropriate supervision
Undertaking land registry searches and filing information
To manage queries and information from internal and external customers efficiently and effectively via email, telephone, and face to face. This will be under appropriate supervision, following agreed procedures and escalating issues where guidance or approval is required.
Monitor the Property inbox and provide back up support to the Facilities Management Helpdesk if needed.Training:Waverley Training Services (WTS) are our onsite training provider who deliver a Business Administration Level 3 NVQ here at Pippbrook, Dorking. 6 hours a week will be dedicated to completing this qualification.Training Outcome:To learn about how the Council and service operates and contribute to the day-to-day administrative work of the team.
To engage in and complete a programme of work, study and training designed to develop the skills and abilities of the apprentice to achieve an Advanced (Level 3) diploma in Property Business Administration. Employer Description:At Mole Valley District Council, we are focussed on delivering high quality, value for money services, both in-house and through partnerships for Mole Valley’s residents and businesses. We are one of 11 councils in Surrey and work closely with Surrey County Council. You can read more about our key projects and our teams to give you a sense of how we work and what we work on.Working Hours :37 hours per week (6 hours spent on studying), Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills....Read more...
You will need to provide high quality support to our users via the helpdesk ticketing system
Prioritise and respond to tickets in a timely manner
Apply testing and troubleshooting to end-user devices (PCs, laptops, tablets, Chromebooks, telephones, printers, LED panels & interactive panels
Weekly tasks to install, upgrade and remove hardware across sites
Maintenance of physical and cloud storage
Ensure that our systems are properly administered
Develop existing infrastructure and processes
Work within the installs team to install cabling on sites, including fibre, data etc.
Adding devices to networks across sites
Daily monitoring of networks, focusing on DNS, firewall etc.
Opportunity to set up new systems and maintain them as schools move to the cloud
Criteria for Candidates:
Right to work in the UK
Self-motivated
Resourceful
Professional attitude and a strong work ethic
Ability to work in a fast-moving environment
Good time management and organisational skills
Ability to think ahead and pre-empt problems and issues
Understanding of the importance of, and the ability to deliver, a quality service
Open and friendly communication style
Skills and Experience:
Full UK Driving Licence (the candidate will be required to commute to the Reading site each day)
An understanding of IT hardware, Windows and Mac OS
Strong problem-solving skills
Experience in O365, Google cloud for Education, Group Policy, Virtual Desktops, TCP/IP Protocols, Active Directory
Ability to lift and move heavy equipment such as servers/desktops
Enhanced DBS and Security clearance checks will be carried out.Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT apprenticeship team to increase your skills
Your training will include gaining a Level 3 IT qualification
Training Outcome:
Career progression opportunities
Secure a full-time position after successful completion of apprenticeship
Employer Description:Vocosa IT offers a wide range of services that include the installation and maintenance of IT, AV and CCTV solutions in a variety of settings including private business and education. Vocosa offers support across England and Wales and provides 1st, 2nd & 3rd frontline IT support for users across all systems.Working Hours :Monday to Friday between 9.00am and 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative....Read more...
Junior Data Centre Technician - Critical Data Centre - Farringdon, London - Temp to perm Are you a Junior Data Centre Technician looking for a new challenge?Do you have Data Centre Experience?Are you looking for an Immediate start?Exciting opportunity to work in house for a critical data centre situated in London. CBW are currently recruiting for a Junior Data Centre Technician to be based within A data centre located in Farringdon for a temporary to permanent contract. We are looking for a candidate with relevant experience who is also open to more training and development. Key duties & ResponsibilitiesBuild strong customer relationships by managing communications, projects, and service requests, providing timely updates and a consistently high level of service.Diagnose and resolve a wide range of technical issues involving network connectivity, server hardware, operating systems, software applications, and data centre infrastructure.Take ownership of complex technical issues and act as an escalation point, working collaboratively with internal teams to deliver effective and timely resolutions.Support internal IT operations, including hardware deployments, Microsoft 365 administration, user support, and general helpdesk activities.Install and manage customer and network provider cross-connects and cabling infrastructure, ensuring work is completed accurately and in line with data centre standards.Maintain clear and accurate records of incidents, troubleshooting activities, resolutions, and operational procedures within ticketing systems and knowledge bases.Carry out routine data centre activities, including equipment installations, upgrades, cabling, rack management, and hardware replacements.Conduct infrastructure audits and maintain accurate inventory records covering equipment, racks, cabling, and power distribution units (PDUs).Identify recurring support trends and recommend improvements to processes, efficiency, and the overall customer experience.Ensure all activities comply with company security policies, operational procedures, and relevant industry best practices.Keep up to date with emerging technologies and developments across data centre operations and technical support.Work collaboratively as part of the wider team, sharing knowledge and contributing to a positive, customer-focused working environment. Hours of work / contract detailsDays and Nights shift pattern7:00am - 19:00pm / 19:00pm - 7:00am4 on 4 offTemp to permanent positionHourly rates offered from £18-20p/h depending on experience and qualificationsSalary up to £30k + depending on experience and qualifications Requirements ( desirable )CompTIA A+CompTIA Network+Microsoft certifications (MCSA or equivalent)Other relevant infrastructure or networking certifications Please send your CV to Cammie-Jo Ford at CBW Staffing Solutions for more information. ....Read more...
Our client, an established independent security systems integrator, is looking for a Site Service Engineer to join their team on a permanent basis in Central London.
This is an excellent opportunity to join a well-established business specialising in integrated security and surveillance systems, supporting complex, high-security environments across sectors including transport, critical national infrastructure, finance, public space, and custodial environments.
Key responsibilities of the Site Service Engineer job in Central London:
Carry out day-to-day maintenance, fault finding and repair of complex analogue and digital CCTV systems.
Maintain and repair multi-site Access Control Systems.
Support and maintain perimeter detection systems.
Provide maintenance and support for control room systems and associated equipment.
Complete planned preventative maintenance (PPM) activities.
Respond to reactive faults and daily service requests.
Assist with out-of-hours and weekend works when required.
Complete service documentation and ensure helpdesk records are accurately updated.
Provide a professional, reliable and customer-focused service at all times.
Support colleagues and contribute to a positive, collaborative engineering environment.
Maintain a flexible approach to working hours, including occasional travel and overnight stays.
Experience required for the Site Service Engineer job in Central London:
Experience working as a CCTV Engineer, Security Systems Engineer, Service Engineer, Access Control Engineer or similar.
Experience with enterprise-level security platforms, such as Avigilon / ACC, Bosch BVMS, AXIS Camera Station, Pelco VideoXpert, Hikvision, Hanwha Vision, C•CURE, AMAG Symmetry, Honeywell Pro-Watch, SALTO, Paxton or similar
Hands-on experience maintaining and fault-finding CCTV systems.
Experience working with Access Control systems.
Good knowledge of DVR and NVR systems.
Good understanding of IT and IP-based systems and networks.
Experience carrying out on-site repairs and reactive fault finding.
Knowledge of planned preventative maintenance (PPM).
Strong problem-solving and analytical skills with a methodical approach.
Good customer-facing and communication skills.
Ability to complete technical documentation accurately.
Self-motivated, organised and able to work independently.
Flexible approach to working practices, including out-of-hours and weekend work when required.
Ability to obtain the required level of security clearance/vetting.
Benefits include:
£42,000 basic salary.
£4,000 travel allowance.
Pension scheme.
Life assurance
Health and wellbeing programme.
Flexible working.
Carry-over holidays of up to 5 days.
Reward and recognition programme.
Long-service rewards.
Training, coaching and mentoring opportunities.
Career development opportunities within a technically advanced security systems environment.
If this Site Service Engineer job in Central London could be of interest, please contact James Thompson via jthompson@redlinegroup.Com .....Read more...
This is an excellent opportunity for someone with a passion for technology to develop their skills in a professional, supportive environment, working alongside experienced IT professionals and supporting a dynamic educational community.
Key responsibilities:
First-line Support
Respond to IT support requests from staff and students via our helpdesk system, email, or in person
Troubleshoot and resolve issues with hardware, software, and network connectivity
Equipment Setup & Maintenance
Install, configure, and test IT equipment, including PCs, laptops, printers, projectors, and interactive whiteboards
Assist with regular maintenance tasks to ensure equipment and systems remain reliable and secure
User Support & Training
Provide guidance to staff and students on the use of school systems and applications
Support the induction of new staff with IT systems and processes
System Administration
Assist in managing user accounts, permissions, and email systems
Help maintain accurate asset registers and records of repairs or replacements
Project Support
Participate in IT improvement projects such as upgrades, deployments, and system migrations
Assist in testing new software and hardware solutions
Health & Safety / Compliance
Follow data protection and safeguarding policies at all times
Ensure IT equipment is handled safely and securely
Training:
Expected duration: 16 months
Apprenticeship level: Level 3 (Advanced)
Programme: IT Solutions Technician
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning, working towards completing the Information Communication Technician standard. Training Outcome:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined classroom-based training, workplace assessment/training and online learning, at the end of which you will have the ability to work as a qualified ICT Support Technician.Employer Description:Haberdashers’ Elstree Schools comprise Haberdashers’ Boys’ School and Haberdashers’ Girls’ School, two independent day schools for students aged 4 to 18, set on a beautiful 100-acre campus in Elstree, Hertfordshire, just 14 miles from central London. We pride ourselves on delivering an outstanding education in a stimulating, supportive, and inclusive environment.
Our IT team plays a vital role in enabling innovative teaching and learning, maintaining robust systems, and ensuring staff and students have access to the tools they need to succeed.Working Hours :Monday - Friday. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Interest in IT,Desire to Learn and Develop,Willingness to Travel....Read more...
The ERP team's main objectives are:
Ensure the businesses ERP system operates efficiently and effectively and is accessible during all of SKAO’s business hours across time zones
Ensure a high level of ERP systems data integrity
Maintain an excellent ERP support service with positive reviews from internal and external service users
Continual Service Improvement (CSI) of the support service
Allocate ERP support resources effectively and efficiently to best deliver a timely support service no matter the location
Automation of tasks to remove or reduce manual effort in repetitive and routine activities
Creating documentation, knowledge-sharing articles, and training to support the wider observatory.
The apprentice will be expected to attend most of their working hours in the office at Jodrell Bank
Key Responsibilities:
Under the guidance and supervision of the ERP Systems Manager and ERP colleagues, the ERP Support Apprentice will:
Assist in monitoring the ERP helpdesk and responding to support requests
Maintenance of user accounts, and routine system administration tasks
Assist with identifying knowledge-sharing opportunities and updating ERP documentation
Create and amend SQL queries as required
Maintenance of accurate data for Finance, Procurement and HR
Project Work. Off-the-job training will follow the time allocations outlined in the Occupational Standard.
Support ongoing ERP projects by performing assigned tasks under supervision
Assist the implementation of improvements in relation to SQL queries and system automation as part of project participation
Assist with system upgrades, testing and software rollouts
Contribute to documentation and process improvements as part of project learning activities
Training:
Off-the-job training (OTJ): As part of their apprenticeship, apprentices are entitled to a minimum of 6 hours per week of paid OTJ training. During their OTJ time allocated by their employer, apprentices will complete coursework, attend training, and study
Within 4-6 weeks of beginning work at the organisation, your Tutor will make contact by email with the you and your workplace Mentor to arrange a mutually convenient Induction date. Subsequent 1:1 Training and review sessions will take place monthly either at the company premises or as a live virtual meeting
You will also attend 6 live virtual training sessions. Dates will be confirmed during Induction. These training sessions are live, online and take place Monday - Thursday from 9.30am - 4.30pm
Training Outcome:
ERP Support Executive
Employer Description:The SKAO is a next-generation radio astronomy-driven Big Data facility that will revolutionise our understanding of the Universe and the laws of fundamental physics. Enabled by cutting-edge technology, it promises to have a major impact on society, in science and beyond.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Organisation skills,Problem solving skills,Team working,Time management,Personal integrity....Read more...
Maintain reliable internet and network connectivity across the Trust
Respond to IT helpdesk requests, troubleshooting issues both on-site and remotely
Install and configure hardware/software on workstations and devices
Set up and manage user accounts in Microsoft 365, MIS, and other systems
Maintain and contribute to an IT knowledge base for future problem-solving
Set up, check, and maintain laptops, iPads, printers, projectors, and AV equipment
Carry out routine maintenance, replace consumables, and complete minor repairs
Keep accurate inventories and security mark equipment
Monitor and maintain network security, ensuring safe and appropriate use
Assist with cyber incident response and promote cyber safety in line with NCSC/DFE guidelines
Ensure compliance with GDPR, RPA, and Copyright Licensing Authority regulations
Set up and operate AV equipment for assemblies, school events, and performances
Film, edit, and produce video content for internal and external use
Liaise with suppliers for AV equipment hire or purchase
Provide technical support for IT-related projects across the Trust.
Attend up to five scheduled evening events annually (e.g. parents’ evenings, performances)
Assist with examination material preparation and submission
**Please note, this role will involve working between 2 sites - North Walsham High School, NR28 9HZ and Millfield Primary, NR28 0ES**Training:The successful candidate will obtain a Level 3 IT Solutions Apprenticeship standard qualification. Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship. Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Thursday 8am - 4pm, Friday 8am - 3.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Hard-working,Passionate,Friendly....Read more...
Operating within a fast-growing EdTech environment, the Business Support Administrator Apprentice will learn the skills needed to provide effective administrative support while helping the delivery team with their day-to-day work. The role includes supporting the onboarding of new education providers, responding to basic customer enquiries, keeping records up to date, and helping office processes run smoothly. Through this, the apprentice will play an important part in delivering a positive experience for our customers while developing valuable business administration skills.
Main duties and responsibilities after training:
Onboarding Support
Help set up new customers on the company's systems
Enter and check information using Microsoft Excel, internal systems and email
Make sure customer information is accurate and up to date
Helpdesk Administration
Answer telephone calls in a professional and friendly manner
Log customer enquiries and requests onto the company system
Pass enquiries to the correct team when needed
Issue Tracking & Escalation
Record software issues or faults reported by customers
Escalate urgent issues to the relevant team members
Help ensure issues are dealt with quickly
Office & Meeting Coordination
Prepare meeting rooms for meetings, training sessions and customer visits
Arrange refreshments when required
Help keep the office organised and running smoothly
Project Work & Continuous Improvement
Support projects that help improve business processes
Learn from colleagues and take on new responsibilities as your skills develop
Share ideas to help improve the way the team works
This is not an exhaustive list and responsibility will be increased as the business and individual grows.Training:As a business administration apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Apprenticeship Standard qualification
Level 2 Functional Skills maths and English if required
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
Training Outcome:Great prospects for progression to a full-time position for the right candidate.Employer Description:At SAM people, we’re bringing together decades of expertise supporting HR in schools with the latest in people technology. Helping over 2,600 schools and trusts hire, manage and support their most important asset with clarity and confidence every day. Our vision has always been to 'create better futures for our children through Innovative people solutions'. Our team have a vast depth of knowledge in school business management and Edu HR. That's our pedigree. In fact, our founder and Managing Director worked as a School Business Manager/Consultant for 7 years before setting up Fusion HR In 2011! You will be working with a variety of people, with different experiences and skills. However, we are also parents, dog owners, gig goers, cyclists, gym bunnies, festival goers and yoga enthusiasts. Our team song Is 'Don't Stop Believing'. Come and join the fun! We are education specialists that provide impactful products & services to help schools and MATs manage their people and deliver the best outcomes for children.Working Hours :Monday - Friday, 8.30am - 4.30pm (30 mins lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative....Read more...
Maintain reliable internet and network connectivity across the Trust
Respond to IT helpdesk requests, troubleshooting issues both on-site and remotely
Install and configure hardware/software on workstations and devices
Set up and manage user accounts in Microsoft 365, MIS, and other systems
Maintain and contribute to an IT knowledge base for future problem-solving
Set up, check, and maintain laptops, iPads, printers, projectors, and AV equipment
Carry out routine maintenance, replace consumables, and complete minor repairs
Keep accurate inventories and security mark equipment
Monitor and maintain network security, ensuring safe and appropriate use
Assist with cyber incident response and promote cyber safety in line with NCSC/DFE guidelines
Ensure compliance with GDPR, RPA, and Copyright Licensing Authority regulations
Set up and operate AV equipment for assemblies, school events, and performances
Film, edit, and produce video content for internal and external use
Liaise with suppliers for AV equipment hire or purchase
Provide technical support for IT-related projects across the Trust.
Attend up to five scheduled evening events annually (e.g. parents’ evenings, performances)
Assist with examination material preparation and submission
Skills, qualities and Desirable knowledge:
Passion for technology and problem-solving
Strong communication and interpersonal skills
Organised, adaptable, and able to prioritise tasks
Able to work independently and as part of a team
A calm, helpful, and customer-focused approach
Microsoft 365, Microsoft Office, and basic networking
Active Directory and Adobe Creative Cloud
Hardware assembly, maintenance, or upgrades
AV equipment setup and video editing
**Please note, this role will involve working between 2 sites - North Walsham High School and Millfield Primary**Training:IT Solutions Technician Level 3.Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Thursday, 8.00am - 4.00pm and Friday, 8.00am - 3.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
