Contract Support - Camden - Up to £40,000 Are you an experienced Contract Support looking for a new challenge? If so please read on...Exciting opportunity for an experienced Contract Support to work for an established Facilities company based in Camden. The company provides maintenance for one of their leading contracts in the area and always aspires to provide a first class service. The successful candidate will have a proven track record of working within Facilities Management.Hours/details:Monday to Friday8am to 5pm PermanentUp to £40,000Office based Important – Must have previous experience working in the role above and be able to start immediately.Responsibilities & Duties:Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.Open and close jobsTo review jobs received during the working day and allocate accordingly to Engineers.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportChasing and liaison dailyRaising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilled Requirements:Contract Support experience Must have Commerical experienceExperience in FMGeneral AdministrationCAFM knowledgeIf interested, please send your CV across to Stacey at CBW Staffing Solutions.....Read more...
Reporting to the General Manager this role is responsible for;
Supporting Tottenham Hotspur Football Club (THFT) main helpdesk and CleanEvent (CE) management with administrative duties. Working on Event day as main helpdesk administrator for CE.
Key Responsibilities:
Assist in the finalisation of the indicative staff plan and assist in the preparation of staff rosters in the Human Force IT System
Assist the Manager with staff briefings – (preparation of stand-by lists, information sheets etc.)
Assist the manager with staff applications and ensure that appropriate employee checks are done, application forms and other supporting documentation is finalised and forwarded to payroll
Assist the Manager by ensuring that the timesheets are completed by all staff accurately and that all timesheets are correctly entered into the Human Force system database
Assist the manager with the processing of all purchase orders; job dockets are correctly entered into the finance system
Assistance for the provision of adequate uniforms, laundry arrangements and ensure all uniforms are ready for distribution
Arrange display of all site plans, whiteboards, event timetables and any relevant information to assist venue management and staff
Set up the Human Force system for biometric staff clock-in and out processes
Ensure all staff are signed on and issued with the correct uniform
Ensure area supervisors and manager are aware of any staffing issues
Ensure all staff sign off at the end of their shift and return uniforms, radios and keys
Ensure timesheets are completed accurately in the Human Force system and passed on to payroll for processing according to the stated process
Ensure all paperwork relating to hiring staff has been completed and passed to the HR/Payroll Department in a timely manner
Ensure incidents/accidents which occur are reported on the Atlas database
Operating the event day help desk when required, ensuring all information is correct and thoroughly followed through to completion
Answer phones and direct calls/take messages as required
Distribute emails, posts etc. as required
Ensure data entry of purchase orders and job dockets daily
Print event evaluations and staff assessments for distribution to Area supervisors for the close of the event
Undertake client administrative duties similar to those described above
Client & Team Relationships
Work closely with clients, attending daily and weekly catch-ups to align on expectations and address any concerns
Participate in Toolbox Talks and team briefings, ensuring key updates and policies are communicated effectively
Foster positive relationships with both internal teams and external stakeholders to deliver exceptional service
Training:
As part of this role, you will undertake a level 3 apprenticeship in Business Administration
Your training will be completed online with a dedicated tutor who will support you in your studies. You will be given one day a week to work on your apprenticeship training
The training you will be completing as part of the Level 3 Business Administrator apprenticeship standard includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Continued Professional Development training, organisational structure
Legislation and regulations
Business administration communication skills
Stakeholder Engagement - both internal and external
Stakeholder analysis, service level agreements (SLAs), stakeholder salience, stakeholder power versus interest grid
Record and document production - document layout, GDPR, proofreading techniques
Decision Making - cost benefit analysis, break-even analysis,
5 Whys, Root Cause Analysis
Risk analysis and risk management, risk implication/ probability chart, force field analysis, use of organisational policies, procedures, and frameworks for support
Social Media in business and personal
Project Management tools - project Life Cycle, Gantt chart, Power V’s Interest Grid, SWOT analysis, Work Breakdown Structure, and risk management techniques
Change management
PESTLE analysis
Finance - Budget Management, invoice processes
Interpersonal skills - professionalism, coaching methods, organisational culture
Presenting Like a Pro - workshop on how to deliver high-quality presentations
Training Outcome:CleanEvent believes in growing talent from within, providing opportunities to advance as your skills develop.Employer Description:CleanEvent is a company that provides cleaning and security services to sporting and leisure
facilities. CleanEvent is fast becoming a leader in this industry sector with multiple locations across
the United Kingdom.Working Hours :Any 5 out of 7 days each week. Shift pattern to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working....Read more...
Responding to helpdesk requests, logging calls and tracking issues
Diagnosing and resolving IT issues, both remotely and in person
Providing first-line support to users for hardware and software problems
Escalating issues to more experienced technicians when necessary
Assisting with hardware installations, upgrades and repairs
Maintaining and troubleshooting computer systems, networks and related equipment
Installing, configuring and updating software applications
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average
Employer Description:Beck Greener is a specialist European firm of patent, trademark and design attorneys based in London, UK and Alicante, Spain. Think of us as your home for intellectual property (IP) across the UK, Europe and beyond.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Team working....Read more...
Customer support: Respond to client inquiries via phone, email, and in-person, providing timely and effective solutions, ensuring customer satisfaction
Troubleshooting: Diagnose and resolve hardware and software issues, escalating complex problems to senior technicians
Documentation: Accurately log all support requests and resolutions in the helpdesk system
Installation and configuration: Assist with the setup and configuration of new IT equipment and software
Maintenance: Perform routine maintenance and updates on IT systems and equipment
Training: Participate in regular training sessions and complete coursework as part of your apprenticeship program
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:Once you have successfully completed the apprenticeship, there will be the option to gain / pursue excellent career development opportunities and where appropriate, sponsorship of a relevant qualification.Employer Description:RnD specialises in managed IT services, cloud hosting, security solutions, connectivity and technical consulting based in London & Bristol.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills....Read more...
We are seeking a motivated and tech-savvy individual to join our team as a PC Technician Apprentice. This is an excellent opportunity for someone passionate about IT and eager to gain hands-on experience in computer hardware, software, and technical support.
As an apprentice, you will work closely with our IT team to provide support, maintain systems, and troubleshoot technical issues. You’ll receive structured on-the-job training along with formal learning to develop your skills toward a career as a qualified PC Technician or IT Support Specialist.
Key Responsibilities:
Assist with diagnosing and repairing hardware and software issues
Install, configure, and upgrade PCs and peripheral devices
Support users with basic IT queries and escalate more complex problems
Maintain records of repairs, upgrades, and user support cases
Learn and adhere to IT security protocols and data protection policies
Assist with inventory management of IT equipment
Shadow experienced technicians to gain practical skills
Training:3 months - 6 months:
Device Configuration (PC’s, Laptops, Printers)
Device Maintenance (PC’s, Laptops, Printers)
Helpdesk Support (first line troubleshooting and escalation.)
6 months - 12 months:
Account Creation (Office 365, JIRA, CIS/Shopfloor systems)
Hardware installation
Technical Document creation/maintenance
Asset Management
12 months +:
Wireless network administration
Fundamental networking tasks (Switch configuration, physical installation)
Project administration
Sitewide device upgrades
Training Outcome:For the right candidate a full time postion will be available. Employer Description:Hyve Solutions designs and delivers server, storage, and networking solutions for hyperscale digital infrastructures. At Hyve Solutions Europe there is over 400 staff across 2 manufacturing plants based in Telford.Working Hours :Mon-Fri 08:30-17:00 – 2 x 15 min paid breaks, 1 x 30 mins unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Assist in installing, maintaining, and troubleshooting ICT systems, hardware, and peripherals (e.g. laptops, PCs, printers, and audio-visual equipment).
Monitor and respond to IT support requests via the ticketing system (e.g. Zendesk), prioritising tasks for timely resolution.
Support software installations, upgrades, and deployments across trust sites.
Assist in maintaining data security, including network security and antivirus measures
Identify and resolve common software and hardware issues.
Monitor system backups and assist with disaster recovery processes.
Gain experience managing Active Directory, user accounts, and permissions.
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician.Employer Description:Excellence for all
Welcome to Carlton Academy Trust
Adrian KneeshawCEO
Carlton Academy Trust is a Bradford-based Trust established in 2019, inspired by the remarkable transformation of its founding school, Carlton Bolling. Once known for its tough reputation and labelled ‘The Most Broken School in the Country’, the school was placed in Special Measures in 2014. Remarkably, by by 2017, the school had achieved an ‘Outstanding’ OFSTED rating, earned the World Class Schools Quality Mark in 2018, and was named ‘Secondary School of the Year’ at the 2019 Pearson National Teaching Awards.Working Hours :Monday – Thursday 8.00am – 4.00pmSkills: Communication skills,IT skills,Customer care skills....Read more...
Provide first-line support for IT issues and service requests through the central helpdesk.
Install, configure, and maintain hardware, software, and network systems.
Troubleshoot technical problems to minimise downtime and ensure operational continuity.
Ensure stable and secure network and internet connectivity across the school.
Manage user accounts and permissions across school systems and networks.
Support cybersecurity initiatives and ensure compliance with GDPR and data protection regulations.
Assist staff and students with IT-related queries, providing guidance and basic training where necessary.
Participate in IT projects, including system upgrades and technology rollouts.
Training:
Study towards a relevant qualification, IT Solutions Technician Diploma.
On-the-job training and mentoring from experienced professionals.
Regular review meetings to track progress and development.
Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday between 8am – 3:48pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
To monitor the IT helpdesk on a daily basis, ensuring all tickets raised are prioritised and dealt with in a timely manner.
Respond to and resolve first line issues relating to hardware, software and user access.
To undertake daily, weekly and monthly maintenance checks on all Group IT equipment including PCs, printers, copiers and desk phones.
To be the first response to any Wi-Fi requests.
Gain knowledge of in-house applications, providing support and escalating issues when necessary
Assist with the installation, configuration and relocation of computers, monitors and peripherals.
Work with third-party IT providers and software vendors to coordinate issue resolution.
Contribute to the creation and maintenance of clear, up-to-date support guides and technical documentation.
To work alongside the Group Technology Manager in the administration of the digital display platform at TIC.
To assist in maintaining the upkeep of the Groups' VoIP Telephone and Mobile Phone systems, which includes name changes, call set-up group lists, pickup groups and the roll-out of new equipment.
To review and maintain the Group IT asset register as instructed, ensuring all current and new equipment is appropriately logged.
To work with the Group Technology Manager in producing a mapped network plan for each of the hotels to assist in resolving IT issues quickly and efficiently.
To comply with and act in accordance with all Company fire regulations and to adhere to the Company’s fire policy.
To act in accordance with all Health and Safety and hygiene regulations and to adhere to the Company’s health and safety policy.
To attend all training and ensure all online compliance training is undertaken on time.
Training:
One day a week at Telford College.
Assigned mentor within the workplace.
Assessor visits from Telford College.
Training Outcome:
Potential permanent role within the organisation.
Employer Description:The Southwater Event Group is comprised of stand-out venues, an on-site production company and accompanying hotels.Working Hours :Monday to Friday with some flexibility to work additional hours on occasional weekends and evenings to support the business.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Microsoft Office,Enthusiastic....Read more...
Job duties include:
Support: Respond to all 1st line support requests and issues from internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation
System Health Monitoring: Perform proactive checks on Golfbreaks hardware, software, and IT services to ensure ongoing efficiency, availability, and security of the infrastructure
Maintenance: Maintain, and where appropriate, repair components of the physical and virtual environment to ensure systems remain operational, current, and accessible to end users
Hardware and Software Tasks: Carry out software installations, updates, and hardware upgrades as required to support user needs and system performance
Business Continuity: Manage the organisation’s primary backup systems and data in accordance with the documented Business Continuity strategy to ensure consistent and reliable backup availability
Training:Information Communications Technician Apprenticeship Level 3:
The ICT apprenticeship will enable you to provide quality support to internal or external customers and troubleshoot system issues to keep your organisation running at all times
This apprenticeship has two routes: The Support Technician role is based around resolving system user queries and faults in a helpdesk environment
Support Technicians rectify or escalate faults rapidly to reduce the impact to their customer
The Network Technician role is usually desk based but may involve visits to client's premises to resolve issues
Network Technicians may be installing networked IT systems, including cabling and hardware, or cloud services to support expansion and better network services
Our Information Communications Technician apprenticeship programme integrates six modules of technical training with work-based projects
Training Outcome:
Progression into a more senior role within the Infrastructure team or one of the other teams in the IT Department
Employer Description:Golfbreaks was formed in 1998 by Chief Executive, Andrew Stanley. We organise an extensive range of golf breaks, holidays, and tournament experiences and so far, have sent over 3 million golfers to more than 2,500 resorts and golf courses worldwide.We have 150+ staff based at our head office in Windsor, Berkshire – we also have offices in Charleston, South Carolina and Copenhagen, Denmark, from which our North American and Scandinavian operations are run.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Duties: Primary responsibilities include:
Logging calls on the helpdesk
Answering customer queries and learning customers IT systems
Providing first line IT support
Triaging calls and escalating where necessary to second line support
The installation, maintenance and administration of computer equipment and associated software, telecoms, and audio-visual systems
Conducting training to familiarise yourself with technologies in use within client environments
You will become familiar with the following technologies:
Windows 10/11
Server 2016 and above
Hyper V Virtualisation
Microsoft 365
Microsoft Azure
Cloud services
Networking, Storage
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:itQED have a track record of employing and developing apprentices after their apprenticeships are completed, allowing them to continue learning and progress within the business.
Benefits:
Free parking
Free Tea & Coffee
Healthcare Plan
Employer Description:itQED is an IT Managed Services Provider run by a team of enthusiastic and qualified engineers based in Arborfield, Reading.
Our multi-levelled engineers are highly qualified in HP and Microsoft technologies and provide IT support to companies of all sizes in the area.
itQED is a young and dynamic company offering great opportunities in the IT industry and the potential for good career progression.Working Hours :All details will be confirmed upon interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Non judgemental....Read more...
Joining Great British Energy - Nuclear as a Payroll Administration Apprentice offers an exciting opportunity to kickstart your career in a supportive and dynamic environment. You'll be part of a dedicated HR team, learning and growing alongside experienced professionals who are committed to your development. This role allows you to gain hands-on experience with payroll processes, statutory deductions, and compliance, all while contributing to the smooth operation of the organisation. You'll enjoy the satisfaction of knowing your work directly impacts the efficiency and success of the company. With a focus on continuous learning and collaboration, you'll develop valuable skills that will set you up for future success. If you're someone who thrives on organisation, enjoys problem-solving, and is eager to grow within a reputable company, this role is perfect for you. Great British Energy - Nuclear values professionalism, integrity, and teamwork, making it an ideal place to start your career journey.
Key Responsibilities
Support payroll processes and update & maintain systems
Providing general administration support duties and answering payroll helpdesk queries
Learn about and support statutory leave and payments (e.g., adoption, paternity, shared parental, bereavement) with guidance from the HR team.
Assist with statutory deductions (e.g., income tax, National Insurance, Apprenticeship Levy) under supervision.
Support new starter processes (e.g., handling P45s, Starter Checklists) with help from colleagues.
Assist with pay deductions (statutory, contractual, voluntary) while learning from experienced team members
Help calculate statutory payments (e.g., SSP, SMP) alongside the HR team.
Perform manual payroll calculations (e.g. income tax, National Insurance, pensions, student loans) with support.
Support leaver processes (e.g., managing P45s, payments for leavers) with guidance
Assist with payroll calculations (gross to net pay, statutory payments) under supervision
Produces accurate documents and records
Help with post-payroll processes (e.g., payroll reconciliation, RTI submissions) alongside the HR team
Makes effective decisions
Training:Day release to training provider at 31-33 Market Place, Wigan, Greater Manchester, WN1 1PE.Training Outcome:This role is part of our talent plan for the future. Upon successful completion of the apprenticeship, you will be eligible to be considered for any other suitable vacancies.Employer Description:As the specialists in skills for science and technology, our purpose is to make sure your business; your people and our industry are future ready.
We are a not-for-profit charitable organisation with a family of commercially focused companies committed to supporting the skills, needs and ambitions across the UK science and technology sector.Working Hours :Monday to Friday, 9am – 5pm with 30 minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Deploy, manage and troubleshoot Apple devices including MacBooks and iPhones
Prepare user accounts for new starters
Provide 1st and 2nd line hardware / software support to all internal staff
Manage, maintain and troubleshoot all audio-visual equipment found in Tecknuovo's office meeting spaces
Assist with the deployment and maintenance of Intune mobile device management policies
Assist the IT Manager with administrative tasks such as ISO documentation, maintaining the IT Inventory and information security
Training:Why choose our AWS Cloud Support Specialist Level 3 programme?
The AWS Cloud Support Specialist apprenticeship allows you to recruit fresh cloud talent or upskill your existing workforce to become work-ready first-line IT support, specialising in AWS and cloud management. An AWS Cloud Support Specialist’s role is desk-based and revolves around system user queries and resolving faults in a helpdesk environment. AWS Cloud Support Specialists are expected to rectify or escalate faults swiftly, to mitigate internal and external impact.
The AWS Cloud Support Specialist Level 3 apprenticeship enables the apprentice to:
Understand how to carry out a methodical approach to problem-solving
Become aware of the key organisational, cultural and health and safety considerations required by AWS Cloud Support Specialists
Comprehend core networking principles, including network addressing, Cloud, Virtualisation and Security.
Gain a fundamental understanding of operating system concepts in cloud-based environments
Grasp the concept of cloud-enabled systems, secure integration, disaster recovery, principles of test plans and automation tools
Tools and technologies learned: Learners will learn to use AWS.Training Outcome:
We advocate for a continuous learning culture with bespoke training programmes to support you in your career growth. We recommend and contribute towards study materials, courses and conferences that will help you learn and further develop your skills
As well as conducting monthly growth canvases to support you in reaching your full potential
Employer Description:Tecknuovo is a technology consultancy with a deliberately different approach. This means we focus on people, not technology. We move at pace and ensure zero dependency on us at the end of each project. Our mission is to challenge our industry’s norm of supplier dependency. We don’t only build and deliver solutions — we train and up-skill our customer’s teams to transfer complete ownership to them after we exit the project. We help our customers achieve lasting transformation.Working Hours :Days to be confirmed between the hours of 9.00am - 5.30pm, 4 days in the office, Fridays working from home.Skills: IT skills....Read more...
Shift Leader - FM Service Provider - London Cannon Street - £54,000 - £58,000 per annumCBW are currently recruiting for a Shift Leader on behalf of a prestigious Facilities Management Service Provider. This is a fantastic opportunity to join a leading organisation and work within a high-profile, business-critical site located in London Cannon Street. Candidates must have a strong technical understanding and must also be able to demonstrate a proven track record in the commercial building services environment, with excellent personal skills. Hours of work 4ON 4OFF Days & Nights Key duties & ResponsibilitiesSupervise, coordinate and manage the Site Technicians, ensuring that the Operational Team undertake PPM or reactive works in accordance with the agreed timescale, providing technical support and leadership for the site Technicians.Allocate PPM tasks to operations technicians.Operate all systems within the buildings in a competent, effective and efficient manner (including HV operations)Procedures/PTW in advance of these visits.Ensure that Specialist Service Provider (SSP’s) worksheets are signed off where necessary that quality ofwork has been inspected and recommendations are escalated to the Site Management Team.Maintain effective shift handovers including critical plant status, plant isolations, issues arising, ongoingworks, special task requests, and standard of housekeeping.Maintain effective reporting on incidents onsite in line with site process and escalation procedures.Ensure any parts required are clearly and accurately stated and any difficulties encountered on engineering activities are reported to the TSM.Plant areas, workshops, stores, changing/rest areas etc. are kept to the highest level of housekeepingEnsure the SSP’s comply with the contractual service level agreements (SLA’s).Act as Duty AP on shift providing resilience for emergency and planned LV/HV switching activity.Be prepared to write Safety Switching Programmes if required by management (Once AP authorisation process has been completed)Be prepared to write EOPs/MOPs if required by management once site familiarisation process has been completed.Ensure all record keeping functions are completed on a Daily basis:PPM allocation and completion.Ensure shift handover (through the Shift Change over Log.) is completedBefore leaving site, updating the status of any out of hour’s helpdesk tasks in the appropriate log. Incident reports.Issue of work permits when requiredRequirementsFully qualified to recognised electrical or mechanical standard (HNC, HNC C&G)Previous experience of supervising and running a commercial building.Knowledge of managing a small team of engineers.Previous experience of planned and reactive maintenance.Experience of working in a building services environment.HV (Desirable)Please send your CV to katie at CBW Staffing Solutions for more information.....Read more...
Are you ready to grow your IT career with a company that values your input, invests in your development, and gives you the freedom to work from anywhere? Impact IT is offering an exciting opportunity for a 1st Line Engineer to join a dynamic, forward-thinking team that supports regulated businesses and charities across the UK. This is more than just a helpdesk role, it's a chance to play a key part in delivering real solutions, building strong client relationships, and contributing to projects that make a difference. If you're someone who thrives on solving problems, values continuous learning, and wants to be part of a company that recognises your impact, this role is for you.Impact IT is not your average IT support company. They're a trusted technology partner to regulated businesses and charities across the UK, providing everything from cutting-edge connectivity to complete hardware, software, and cybersecurity solutions. Their mission? To help clients transform technology from a cost into a true business asset. Impact IT handle everything so that their customers don't have to lift a finger.What You'll Be Doing:
Provide responsive 1st Line supportMeet KPIs and contribute to continuous improvementPlay a role in delivering IT projectsConstantly seek to grow your skills and improve internal processes
This is a full-time remote position, Monday-Friday, 9am-6pm UK time. Some occasional out-of-hours or weekend work may be required.What We're Looking For:Must-haves:
1-2+ years in a 1st Line Support roleExperience within a Managed Service Provider (MSP)Comfortable across Microsoft, Apple, and Google tech stacksStrong grasp of service delivery best practicesExcellent communication and organisational skillsAbility to think creatively and manage client relationshipsBe London based to attend client sites
Bonus points for:
Knowledge of ConnectWise PSA, NinjaRMM, and BarracudaExperience ordering hardware, managing staff changes & licensingDrive for continuous personal and professional development
You'll thrive here if you're a team player who's reliable, process-driven, and always thinking a step ahead.What's In It For You?
£24,000 - £26,000 per year (gross), depending on experience100% remote - work from anywhere30 days paid holiday, including bank holidaysAnnual pay reviews based on performance and holiday usageClear KPIs, structured onboarding, and a culture of continuous learning
Ready to Make Your Mark?If you're someone who brings integrity, curiosity, and a passion for solving problems, we want to hear from you. Join a team where your input matters, your growth is supported, and your work truly makes an impact.Apply now and become the trusted tech hero our clients rely on!https://youtu.be/4nw4bWh5nD4....Read more...
Avonreach Academy Trust are seeking an ICT Apprentice to join their team, based at Pershore High School. This role will also support other schools on an ad-hoc basis. The succesful apprentice will develop a range of skills under the guidance of their expereinced in house team of specialists.
The main responsibilities of the role will include but are not limited to:
Provide first-line IT support to staff and students, resolving hardware and software issues.
Assist in the setup, maintenance, and troubleshooting of IT equipment including computers, printers, and interactive whiteboards.
Support the management of user accounts, passwords, and access permissions.
Help maintain the school’s network infrastructure, ensuring connectivity and security.
Install and update software applications across devices in line with licensing agreements.
Log and track IT support requests using the Trust’s helpdesk system.
Assist with the maintenance of inventory records for IT equipment and software.
Contribute to the development and implementation of digital learning tools and platforms.
Support the IT team in delivering training or guidance to staff and students on using technology effectively and safely.
Training:Information Communications Technician Level 3 Apprenticeship Standard:
The successful candidate will undertake a 22 month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off the job training and monthly coaching sessions.
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification. If required, you will complete Functional Skills training in English and maths prior to the End-Point Assessment.
You will have a designated mentor in the workplace to support your learning and at the end of programme will be assessed via an external assessment body.
This is a Level 3 qualification.
Knowledge Areas Include:
Hardware and Networking
Software and Security
ICT AdministrationTraining Outcome:Potential to progress or full-time employment and progress on to the Digital Technology Solutions Professional Level 6 (Integrated Degree) ProgrammeEmployer Description:Avonreach Academy Trust strives to build, through considered and controlled growth, a family of schools that use effective collaboration to ensure ambitious outcomes are achieved for all our pupils, allowing them to reach their full potential and become positive, confident and active members of tomorrow’s global society.
The MAT is a family of schools working collaboratively, and forging links with parents and the community, to encourage and promote respect, responsibility and a life-long love of learning within caring, compassionate and stimulating environments.
By inspiring our pupils through an engaging and exciting curriculum they will be well prepared for all stages of their education, from age 2 through to 19, achieving their full potential to become positive, confident and active members of the local community and global society.Working Hours :Monday-FridaySkills: IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
Mobile Fabric Engineer / Carpenter – FM Service Provider - Hampshire, Surrey, Berkshire, Buckinghamshire & Sussex - up to £40,000 + PackageAre you a Mobile Fabric Engineer looking for a new challenge?Would you like to work for a leading Facilities Maintenance provider?An exciting opportunity to join an established Building Services company based across Hampshire, Surrey, Berkshire, Buckinghamshire & Sussex.CBW Staffing Solutions are currently recruiting for a Mobile Fabric Engineer to carry out planned and reactive commercial maintenance across commercial offices and high end residential buildings across Hampshire, Surrey, Berkshire, Buckinghamshire & Sussex. The successful candidate will have a strong understanding of Facilities Maintenance and have a proven track record in commercial building maintenance ideally from a Carpentry / Fire Door background. This position would be ideal for a Mobile Maintenance Engineer currently in a similar position who is keen to join an expanding company who can offer progression. In return, the company is offering a competitive salary of up to £40,000 (DOE) with a potential route into further career progression.Key duties & ResponsibilitiesAbility to deliver excellent customer servicePainting and DecoratingCarpentryFire Door Maintenance / Hanging Doors / Installing Fire DoorsAssist with office moves (minor office churn) including furniture movesTo undertake basic “Fabric duties” which would include touching up paint work, tiling, tightening hinges, install/repair blinds, changing locks , making minor repairs to cabinets, desks, and putting together small equipment like chairs etc.To undertake some plumbing activities including but not limited to clearing blockages, attending to burst pipes, replacing components, servicing systems etc.Liaising with the contract management teamInvestigating complaints and taking appropriate actionEnsuring feedback is provided to the helpdesk on the progress of M&E jobsCarry out specialist technical and non-technical work as deemed appropriate to the continuing maintenance function on the client portfolioOffer technical support and backup as requiredEnsure all personnel and contractors that may be working in hazardous areas take all safety measures to prevent danger, avoid injury and prevent damage to equipmentUse all relevant tools and equipment within the safety guidelines as necessary for the completion of worksTo ensure the client receives the highest level of service to their assets by carrying out reactive and planned maintenance, minor improvementsEnsure jobs are completed to a high standardAssist Multi-Skilled Engineers where requiredHours of Work & Package InformationBasic Salary of up to £40,000Monday – Friday 08:00am – 17:00pm23 days holiday + Bank HolidaysCompany Van & Fuel CardTablet & Work Phone ProvidedFull company uniformRequirementsIdeally you will be a qualified - Carpenter A proven track record in commercial building maintenanceMulti-skilled / Multi-TradeGood communication skillsIf you are interested in the position please send your details to Dan Barber at CBW Staffing Solutions....Read more...
Strategic Contribution:
Work towards understanding how the Council aims to improve and deliver excellent services
Develop awareness of the Council’s goals and how resources are managed to support them
Support the team in learning and using modern and efficient ways of working
Contribute to the team’s work by completing tasks as directed and learning from others
Take part in activities that help improve how the service works.Political Awareness
Begin to develop an understanding of how the Council works with Elected Members
Learn how political decisions can influence the work of the serviceCustomer Focus
Meet and greet visitors, including partners, stakeholders, and staff from other Council services, in a professional and friendly manner
Provide basic information to customers and respond to simple queries, with support where needed
Resource Management:
Support colleagues in achieving their goals by helping with tasks and learning how the team works.
Learn how to purchase goods and services following Council procedures.
Support the Finance and Commercial Service by:
Developing skills in finance support tasks such as investigations, reconciliations, journals, and helpdesk support
Learning how to use and maintain information systems
Assisting with purchasing goods and services
Handling calls, messages, mail, and visitors in a professional manner
Providing advice and information under supervision
Taking part in service improvement activities
Supporting the effectiveness of the service by completing tasks as directed
Assisting with the day-to-day organisation of work, under guidance. The posts are in the Service Accounting team and the Financial Accounting teams within the Service
General Duties:
Learn about your team’s Business Continuity Plan and follow the guidance if needed
Support the planning and delivery of the team’s Service Plan by completing tasks as directed
Take part in activities that help improve how the service works and look for ways to make things better
Take responsibility for your own learning by using available resources to build your knowledge and skills in your area of work
Follow all Council policies and procedures, including those related to:
Health and safety
Equality, diversity and inclusion
Safeguarding
Financial procedures
Procurement and commissioning
Carry out other reasonable duties as agreed with your manager (please see supplementary task list for further examples).
If there are any major changes to your role, these will be discussed with you and your Trade Union representative
Training:
Training will be one day a week
Training will be at Sheffield College
Training Outcome:Oppportunity to move into a a full time role upon completion of apprenticeship.Employer Description:Sheffield City Council is the local authority for the City of Sheffield, a metropolitan borough with city status in South Yorkshire, England. The council consists of 84 councillors, elected to represent 28 wards, each with three councillors. It is currently under no overall control, with Labour, the Liberal Democrats and the Green Party each holding chair positions in a proportionate number of committeesWorking Hours :Monday - Friday. 37 hours a week. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
We are seeking an enthusiastic and dedicated IT Solutions Technician Apprentice to join our team and support our vibrant Catholic schools in Birmingham: Saint John Wall Catholic Secondary School and St Patrick and St Edmund’s Catholic Primary School.
This is a unique opportunity to gain hands-on experience across both primary and secondary educational settings within a diverse, multicultural, and faith-led community.
Saint John Wall is a dynamic secondary school committed to preparing young people for life through faith and learning.St Patrick and St Edmund’s is a two-form entry Catholic primary school, located on a split site in the heart of Birmingham, serving the Ladywood/Winson Green area.
Both schools share a commitment to high-quality education grounded in Catholic values and a strong sense of community.
As an apprentice, you will:
Support the day-to-day operation of IT systems and services
Assist staff and students with technical issues
Help maintain and troubleshoot hardware and software
Contribute to ongoing improvements of the school’s digital infrastructure
This role is ideal for someone with a passion for IT, a proactive mindset, and a desire to make a meaningful impact in an educational environment.
Provide first-line support for IT issues and service requests through the central helpdesk
Install, configure, and maintain hardware, software, and network systems
Troubleshoot technical problems to minimise downtime and ensure operational continuity
Ensure stable and secure network and internet connectivity across the school
Manage user accounts and permissions across school systems and networks
Support cybersecurity initiatives and ensure compliance with GDPR and data protection regulations
Assist staff and students with IT-related queries, providing guidance and basic training where necessary
Participate in IT projects, including system upgrades and technology rollouts
Training:Your training plan:
All training will be delivered online by Wise Origin, offering flexible, expert-led instruction with interactive sessions and digital resources. This ensures apprentices can develop their skills while balancing work commitments
More training information:
Wise Origin is a national training provider which was established in 2006.We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.We specialise in Digital, IT & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Throughout the program, you will receive dedicated support from your tutor to ensure your success.Upon completing your apprenticeship, you will be awarded the Level 3 IT Solutions Apprenticeship Standard.Training Outcome:This apprenticeship offers a strong foundation for a career in IT. Upon successful completion, you may progress into a permanent IT Support role or further your development through higher-level IT apprenticeships or specialist qualifications in areas such as:
Network or Systems Administration
Cyber Security
Cloud Computing
IT Project Management
Digital Infrastructure
You’ll gain valuable hands-on experience that can lead to a wide range of roles within the education sector or the wider tech industry.Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday to Friday 8am – 3:48pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
To be a member of the IT support team at Lawrence Sheriff School supporting in the delivery of the curriculum and maintenance of health and safety standards working under the guidance of the Director of IT Services
Provide technical support for hardware, software/application, and network issues by diagnosing problems and implementing effective solutions to ensure minimal downtime and optimal performance
Help manage the daily operations of the school network, clients, peripherals and software
Support the installation and configuration of software and updates
Manage efficient and timely responses to requests made to the IT Helpdesk – providing a basic first line technical support
Help monitor and maintain network and server performance
Escalate complex issues to senior IT staff
Participate in IT projects and training sessions
Proactively monitor and maintain the school’s IT resources for safe and effective use by staff and students
Support teaching staff in their use of IT in specific teaching and learning programs
Support students in the appropriate use of ICT when required
Set up equipment such as laptops, data projectors, sound systems and other specialist IT equipment, ensuring that systems are ready for use and operating correctly – this may be in preparation for school assemblies or ensuring IT support is in place for Teaching School courses/events
Assist with the auditing of hardware, software, and IT Support requests as needed
Support the smooth implementation of specific IT projects
Assist in the monitoring of the usage of ICT packages ensuring all legal requirements are adhered to
Support the Director of IT Services in all IT related issues, monitor IT systems and follow routine maintenance procedures
Attend relevant courses, or utilise other means to improve/update IT skills
Assist users with technical issues by providing clear and helpful guidance, ensuring excellent customer service and high user satisfaction
Report any issues or incidents to the Director of IT Services
The post has responsibility for physical resources, involving the correct and secure handling and processing of information, maintenance of equipment, stock control of a limited range of supplies, and use of expensive equipment
Create and maintain a data base of programmes, website links etc. linked to topics, ages and ability of pupils
Training:In addition to internal training and support, external training will be provided by LearnTech and will include:
2 hours training session each week (this will happen on the same day/same time each week)
Homework/tasks assigned to the learner by the trainer to be completed after the training session
Self-led/guided study
Workplace shadowing and mentoring
1.5 hours out of the 7.5 hours are spent on vocational training, and will include:
1.5 hours per week portfolio building
Monthly mentoring session with LearnTech mentor
10-12-weekly review session with the line manager and LearnTech mentor
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician.Training Outcome:IT Technician.Employer Description:Lawrence Sheriff School is an outstanding boys’ grammar school of approximately 1200 students, around 450 of whom are in our coeducational sixth form. As a National Teaching School, we have played a significant role in initial teacher training and continuous professional development across the region. Our Teaching School Hub status also enables us to offer all staff varied and interesting opportunities to enhance their practice.Working Hours :37 hours per week.
Monday to Friday, 52 weeks per year, fixed term – full time. Times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Support the development, optimisation, and user engagement of Microsoft Dynamics 365 CRM.
Key responsibilities include maintaining CRM data integrity, generating performance reports, supporting teams with dashboards and insights, and helping to implement digital tools and systems. The apprentice will collaborate with colleagues to translate complex data into actionable insights and support the organisation’s mission to help employers develop tech and digital talent across the West Midlands and beyond.
This role also champions a culture of accountability and continuous improvement by promoting best practices in data use and digital transformation, aligned with TDM’s core values.
Core Values (Right Person):
Do Well by Doing Good
Gain Creativity by Being Driven
Gain Control by Being Accountable
Gain Impact by Being Productive
Gain Trust by Being Considerate
Gain Growth by Being Vulnerable
Core Responsibilities (Right Seat):
Provide technical and application support to internal stakeholders via email, phone, video conferencing, and helpdesk systems.
Monitor and maintain data quality within the CRM, ensuring all records and information are accurate, complete, and up to date.
Create and manage views, filters, and saved lists in the CRM to support sales and marketing operations.
Use tools such as Hunter, LinkedIn, and Co-Pilot to source accurate contact information and create targeted marketing lists within the CRM to support campaign planning and execution.
Research prospective employer contacts and organisations to enrich CRM data and support business development.
Generate data reports from the CRM to support analysis of activities, pipelines, and live accounts.
Support the analysis of simple and complex data to meet business reporting needs, using various techniques to validate results, identify faults, and implement remedies to ensure data integrity.
Collate and format data to facilitate processing and presentation for review, in accordance with the organisation's policy and procedures and recognised industry good practice.
Assist in training relevant TDM team members by delivering internal sessions on CRM functionalities, features, and best practices. Ensuring there are continuous revised guides and FAQs spaces in the staff vle for the team members to refer to.
Document actions and maintain audit trails for issue resolution and system changes.
Collaborate with the CRM provider, the Business Support team, and external stakeholders to research CRM capabilities, support system enhancements, troubleshoot issues, and implement new functionalities that improve efficiency and reduce manual processes.
Explore automation opportunities between systems, aiming to reduce duplication and improve data accuracy.
Manage and prioritise digital support tasks using ticketing systems, calendars, and project management tools.
Support continuous improvement initiatives, including digital transformation and system enhancements.
Maintain data security and confidentiality protocols while ensuring compliance with all TDM policies, procedures, and legal responsibilities, including safeguarding, ISO9001, Data Protection, Cyber Essentials, and confidentiality standards.
Perform any other duties as directed by your line manager and/or a Director.
Training:Digital Support Technician Level 3 Apprenticeship Standard
The successful candidate will undertake an 18-month nationally recognised qualification delivered by TDM. This work-based learning programme includes quarterly block training days delivered via our virtual learning environment, weekly off-the-job training, and monthly coaching sessions.
You will be expected to demonstrate all required competencies and behaviours outlined in the apprenticeship standard, leading to successful qualification. Training will be delivered through Totara, our digital learning platform, which supports both asynchronous and synchronous learning for off-the-job training.
A designated workplace mentor will support your development throughout the programme. At the end of the apprenticeship, you will complete an End Point Assessment (EPA) conducted by an external assessment organisation (EPAO).
This is a Level 3 qualification. Knowledge modules include:
Digital Technologies.
Data Management and Information Systems.
Support and Security Concepts.
Training Outcome:Opportunity to progress into a full time position and higher level apprenticeship.Employer Description:The Development Manager are a Government funded training provider supporting employers across England through the delivery of tech and digital apprenticeships and training from Level 3 through to Degree.Working Hours :Monday to Friday, 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
This exciting opportunity to work for DB Defence has become available.
Your duties will include:
Shadow experienced IT colleagues to learn processes, procedures and ways of working
Gain full understanding of all Health & Safety requirements on site through Gear Academy Training modules and on site HSE team
Once able to start to undertake basic I.T. duties, ensure full understanding of request, timeline for task and what tools are required; complete task to required deadline
Take comprehensive notes to be able to provide regular write ups of work carried out and have ability to explain the how, what and why
Support the Management of the IT helpdesk ticketing system once provided access, following instructions as to which tasks can be carried out by an Apprentice
Support the IT Team with projects when required
Take time out to learn about other functions across the business to gain business awareness and how the IT functions supports
Gain knowledge, skills and experience throughout the apprenticeship
Learn about the industry and specific best practice in the I.T field
As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows:
Attend and be punctual for all timetabled induction, lessons and all work-based training/support sessions
Complete all required assignments by the required timeline.
Build up your portfolio of evidence on-going during your apprenticeship programme.
Access support from your tutor/assessor and your manager as and when required
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.Training:Information Communication Technician Level 3 Apprenticeship
Institute of Apprenticeship Link:
https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-0
The apprenticeship covers the Knowledge, Skills and Behaviours. Candidates will provide work-based evidence covering the duties below:
Duty 1 Provide technical support to customers both internal and external through a range of communication channels
Duty 2 Establish and diagnose ICT problems/faults using the required troubleshooting methodology and tools
Duty 3 Interpret technical specifications relevant to the ICT task
Duty 4 Apply the appropriate security policies to ICT tasks in line with organisational requirements
Duty 5 Undertake the relevant processes with the relevant tools and technologies to resolve ICT technical issues
Duty 6 Communicate with all levels of stakeholders, talking them through steps to take to resolve issues or set up systems, keeping them informed of progress and managing escalation and expectations
Duty 7 Apply appropriate testing methodologies to hardware or software or cabling assets Duty 8 Practice guided continuous self-learning to keep up to date with technological developments to enhance relevant skills and take responsibility for own professional development
Duty 9 Document or escalate ICT tasks as appropriate to ensure a clear audit trail and progression of issues
Duty 10 Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras.
Duty 11 Address IT issues by prioritising in response to customer service level agreements
Duty 12 Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets
Duty 13 Support the roll out of upgrades or new systems or applications
Apprentices will typically spend 18/21 months on-programme working towards this occupational standard.
Apprentices will be given at least 6 hours per week as time off to study over the duration of the apprenticeship. Delivery is each Wednesday morning at Kirklees College in Huddersfield as well as remote learning.
The apprentice will complete a undertake an End Point Assessment
The End Point Assessment Organisation must confirm that all required gateway evidence has been provided and accepted as meeting the gateway requirements. The EPAO is responsible for confirming gateway eligibility. Once this has been confirmed, the EPA period starts. This EPA should then be completed and can typically last four months.
This EPA consists of two discrete assessment methods.
Assessment method 1: Professional discussion underpinned by portfolio
Assessment method 2: Project report with questioningTraining Outcome:Following achieving the Information Communication Technician Level 3 Apprenticeship Standard you will continue to gain knowledge and training within the business.
After completing the 4 year apprenticeship you will have the opportunity to apply for a posiiton that matches your skills set within the company.Employer Description:David Brown Defence is part of the David Brown Santasalo Group Company, a leading provider of mechanical power transmission solutions for industrial applications. Combining almost three centuries of combined gear engineering expertise with global manufacturing to service customers in commodities, marine, defence, power, industrial and consumer markets.Working Hours :Monday to Friday
Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
