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Salesforce Developer (Sr)
JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. GENERAL PURPOSE OF THE JOB: Supports the organization by providing internal technical expertise on the Salesforce.com platform. Recommends and executes solutions to address platform issues and improvement opportunities. Tremco is not sponsoring/transferring Visas at this time. ESSENTIAL DUTIES AND RESPONSIBILITIES: Designs, develops, and implements solutions within the Salesforce platform to meet business requirements. Drives collaboration with stakeholders to gather requirements, define technical specifications, translate into solutions, execute programming, and deliver results that meet business needs in a timely manner. Designs, develops, executes custom solutions within the Salesforce platform using APEX, Lightning Web Components, Aura Lightning Components, Visualforce, Flow, and other technologies. Implements systems integrations with third-party applications and external systems using REST/SOAP APIs, middleware tools, and other integration methods. May serve as project manager for system integrations to ensure on-time, on-budget completion and functionality. Provide technical guidance and mentorship to the Salesforce administration team on best practices for Salesforce development opportunities. Performs code reviews and ensures adherence to coding standards, best practices, and security guidelines. Works closely with the Salesforce administration team to configure and customize the platform as needed. Troubleshoots and resolves technical issues, bugs, and performance bottlenecks within the Salesforce environment and with connected, integrated systems (i.e. InRiver PIM, Enosix middleware, etc.) Proactively evaluates change requests and their impact to the overall data and architecture of the system. Communicates, cautions, and provides recommendations accordingly. Stays current on Salesforce platform updates/releases, new features, and industry trends to understand impact/benefits. Recommends and implements improvements. EDUCATION REQUIREMENT: Background in Computer Science, Information Technology, Software Engineering, Database Management, and/or Systems Analysis Associate's degree is required, Bachelor degree or higher preferred. EXPERIENCE REQUIREMENT: Minimum Experience: 5+ years of front and back-end web application development. 4+ years of experience as a Salesforce Developer with a strong emphasis on APEX programming, Lightning Web Components (LWC), and system integrations. Specific Skills and Technologies: Demonstrated experience customizing and extending SaaS applications. Advanced proficiency in modern JavaScript (ES6+), HTML, and CSS for dynamic user interface development. Experience with Salesforce CPQ and Salesforce Lightning B2B Commerce. Integration experience involving Salesforce with external systems, particularly SAP, using integration platforms such as Enosix, and possibly including middleware tools like MuleSoft or Dell Boomi. Familiarity with web platform APIs (Google, Salesforce.com, Amazon.com). Strong knowledge of Salesforce integrations using both REST and SOAP APIs. Experience in using and implementing complex Salesforce flows to streamline processes and data management within Salesforce. Exposure to Salesforce Experience sites built on Lightning Web Runtime (LWR) Desirable Experience: Hands on development integrating InRiver with downstream platforms Exposure to Salesforce platform enhancements and continuous improvements, with a proven ability to implement scalable solutions within a business context. Practical experience and understanding of the broader Salesforce ecosystem and how various modules connect and interact, especially in relation to SAP and other enterprise solutions. Familiarity with emerging Einstein technologies CERTIFICATES, LICENSES, REGISTRATIONS: Platform Developer 1 Platform Developer 2 is a plus Javascript Developer 1 B2B Commerce Developer is a plus B2B Solutions Architect is a plus CPQ Specialist Experienced Cloud Consultant OTHER SKILLS, ABILITIES, AND QUALIFICATIONS: Strong understanding of Salesforce architecture, data model, security model, and best practices Strong requirements analysis, execution, and documentation capabilities Excellent problem-solving skills, self-management, and attention to detail Strong communication skills with the ability to effectively collaborate with cross-functional teams and stakeholders. Ability to work independently and as part of a team in a fast-paced, remote environment. PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, taste, smell, and lift up to 50 lbs. BENEFITS AND COMPENSATION: The salary range for applicants in this position generally ranges between $99,225 and $124,025 . This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Technical Sales Representative - ME
JOB DESCRIPTION Ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded. This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts. This position will also own and manage all related performance and service metrics for the assigned accounts for the Northern New England states of Vermont, New Hampshire and Maine. This position is in the Tremco Commercial Sealants and Waterproofing Division covering the Northern New England states of Vermont, New Hampshire and Maine Nudura and Core CSW Business Unit Nudura is the world's leading brand of Insulated Concrete Forms (ICFs) for sustainable and durable exterior wall construction. Compared to traditional wood-framing, Nudura ICFs create the most energy-efficient and disaster-resilient residential and commercial buildings, including schools, hospitals, safe rooms and more. Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration. Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets. ESSENTIAL DUTIES AND RESPONSIBILITIES: Achieves or exceeds assigned sales goals and expectations. Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory. Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives. Drives product specifications and project opportunities throughout assigned territory. Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution. Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts. Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals. Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit. Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process. Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives. Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc. Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect. Attends and presents business unit products and services at industry conventions and trade shows. Maintains extensive product knowledge in all product lines and service offerings. Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company. Performs other related duties as required, requested or assigned. EDUCATION Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR Minimum High School Diploma or GED with 5 years of construction or industry experience EXPERIENCE Two to four years related experience and/or training Construction knowledge (i.e., Insulated Concrete Forms, waterproofing, air barriers, framing, modular, etc.) Basic knowledge of product chemistries OTHER SKILLS AND ABILITIES: Ability to travelwithin assigned territory. (Southern New England residency preferred) Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) Salesforce.com or other CRM software experience preferred Possess a professional curiosity to figure out how things work or are put together Ability to retain knowledge and training Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict. Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook. Accepts and utilizes feedback effectively. Reads an audience and adjust style and approach accordingly. Excellent written and verbal communication skills Strong presentations skills Excellent interpersonal and organizational skills Ability to build relationships and deliver exceptional customer service. PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs. BENEFITS AND COMPENSATION: The salary range for applicants in this position generally starts at $85K and goes up based on experience. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Technical Sales Representative - MT
JOB DESCRIPTION Ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded. This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts. This position will also own and manage all related performance and service metrics for the assigned accounts for AK, WA, OR, ID and MT regions. This position is in the Tremco Commercial Sealants and Waterproofing Division covering the AK, WA, OR, ID and MT regions. Nudura and TBS Business Unit Nudura - is the world's leading brand of Insulated Concrete Forms (ICFs) for sustainable and durable exterior wall construction. Compared to traditional wood-framing, Nudura ICFs create the most energy-efficient and disaster-resilient residential and commercial buildings, including schools, hospitals, safe rooms and more. Tremco Barrier Solutions - A Leader in Innovative Waterproofing & Foundation Protection! TBS is a premier provider of high-performance waterproofing, foundation protection, and air barrier systems for residential and light commercial construction. Our industry-leading products help builders and contractors deliver durable, energy-efficient, and moisture-resistant structures. ESSENTIAL DUTIES AND RESPONSIBILITIES: Achieves or exceeds assigned sales goals and expectations. Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory. Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives. Drives product specifications and project opportunities throughout assigned territory. Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution. Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts. Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals. Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit. Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process. Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives. Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc. Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect. Attends and presents business unit products and services at industry conventions and trade shows. Maintains extensive product knowledge in all product lines and service offerings. Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company. Performs other related duties as required, requested or assigned. EDUCATION Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR Minimum High School Diploma or GED with 5 years of construction or industry experience EXPERIENCE Two plus years related experience and/or training Construction knowledge (i.e., Insulated Concrete Forms, waterproofing, air barriers, framing, modular, etc.) Basic knowledge of product chemistries OTHER SKILLS AND ABILITIES: Ability to travelwithin assigned territory. (Southern New England residency preferred) Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) Salesforce.com or other CRM software experience preferred Possess a professional curiosity to figure out how things work or are put together Ability to retain knowledge and training Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict. Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook. Accepts and utilizes feedback effectively. Reads an audience and adjust style and approach accordingly. Excellent written and verbal communication skills Strong presentations skills Excellent interpersonal and organizational skills Ability to build relationships and deliver exceptional customer service. PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs. BENEFITS AND COMPENSATION: The salary range for applicants in this position generally starts at $85K and goes up based on experience. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Technical Sales Representative - NW Florida
JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America GENERAL PURPOSE OF THE JOB: Ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded. This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts. This position will also own and manage all related performance and service metrics for the assigned accounts for the North West Florida Region. This position is in the Tremco Commercial Sealants and Waterproofing Division covering the North West Florida Region. You must live and be available to travel within the territory daily. CSW Business Unit for New Commercial Construction Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration. Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets. ESSENTIAL DUTIES AND RESPONSIBILITIES: Achieves or exceeds assigned sales goals and expectations. Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory. Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives. Drives product specifications and project opportunities throughout assigned territory. Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution. Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts. Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals. Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit. Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process. Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives. Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc. Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect. Attends and presents business unit products and services at industry conventions and trade shows. Maintains extensive product knowledge in all product lines and service offerings. Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company. Performs other related duties as required, requested or assigned. EDUCATION Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR Minimum High School Diploma or GED with 5 years of construction or industry experience EXPERIENCE Two to four years related experience and/or training Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.) Insulated Concrete Forms ICF experience preferred. Assembly line related product segments Basic knowledge of product chemistries OTHER SKILLS AND ABILITIES: Ability to travel extensivelywithin assigned territory. Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) Salesforce.com or other CRM software experience preferred Possess a professional curiosity to figure out how things work or are put together Ability to retain knowledge and training Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict. Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook. Accepts and utilizes feedback effectively. Reads an audience and adjust style and approach accordingly. Excellent written and verbal communication skills Strong presentations skills Excellent interpersonal and organizational skills Ability to build relationships and deliver exceptional customer service. PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs. BENEFITS AND COMPENSATION: The salary range for applicants in this position generally starts at $85K and goes up based on experience. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Social Worker
We are looking for a Social Worker for a Children with Disabilities Team This role requires a Social Work Qualification with a minimum of 3 years post qualified experience. About the Team This team liaises with health and education professionals to develop care plans and support packages for children who have complex needs. This can include working with a variety of cases including CIN, CP LAC where social workers will use multi-agency system. This team focuses on long term cases which brings very rewarding work as they help support families by improving the children’s quality of life. About you A degree within social work (Degree/DipSW/CQSW) with a minimum of 3 years’ experience is essential in order to be considered for this role. Experience working with children, their families and court work will aid in the effectiveness of the role. A valid UK driving license and vehicle is not essential to the success of this role but would help. What’s on offer? £37.00 per hour umbrella (PAYE payment options available also) Hybrid and flexible working scheme Parking available/nearby Great opportunity to develop your skill set and enhance your CV For more information, please get in contact with: Siobhan Molley – Recruitment Consultant 0118 948 5555 / 07425728375 ....Read more...
Level 3 Apprentice Nursery Assistant
Plan and organise educational activities in line with the Early Years Foundation Stage (EYFS) framework. Support individual children’s needs and development through tailored interventions. Ensure a safe, secure, and inclusive environment for all children. Maintain and update children’s records based on their developmental progress. Track children’s development and implement appropriate strategies to support growth. Communicate and collaborate effectively with parents/carers to build strong partnerships. Adhere to and uphold all nursery policies, including Health and Safety, Equal Opportunities, Data Protection, and Child Protection. Prioritise children’s safety and welfare, following safeguarding and child protection procedures. Foster a warm, welcoming, and engaging play environment for all children. Work collaboratively within the Early Years team, ensuring good communication. Maintain confidentiality in line with nursery policies. Attend staff meetings, training days, and relevant mandatory courses. Contribute to the evaluation and improvement of nursery services. Maintain valid Safeguarding and First Aid certificates. Undertake personal professional development and training. Consistently follow the nursery’s policies, procedures, and code of conduct. Engage effectively with staff, parents, and children to support learning and development. Assist with planning and delivering activities for individual and group learning. Training:While working at Tower Hill Nursery as an Apprentice Nursery Practitioner you will be expected to complete a Level 3 in Early Years and maintain excellent progress with your studies to provide you with the underpinning knowledge required to carry out the role to a high standard. You will also be expected to complete Level 2 Functional Skills in English, if not already achieved. What We Offer: On-the-job training with tutor visits to support your learning and development. A nurturing, safe, and stimulating environment where children can thrive. The opportunity to learn from experienced professionals while gaining practical skills. Your Role: Provide high-quality care to support children’s physical, emotional, social, and intellectual development. Work as part of a dedicated and supportive team to create an enabling learning environment. Encourage learning through play, helping children reach their full potential. Stay on track with your Level 3 Early Years studies, applying your learning to real-life practice. About You: Passionate about child development and early years education. A positive, enthusiastic team player who is eager to learn. Committed to providing a safe and engaging environment for children. This is a fantastic opportunity to kick-start your career in childcare while gaining a nationally recognised qualification. Training Outcome:We value our apprentices as future team members, and offer permanent employment to our successful apprentices.Employer Description:The needs of the individual child are paramount, and Tower Hill Nursery works to provide outstanding care to ensure every child’s interests, safety and happiness are central to everything we do. Our children develop socially and emotionally, learning through play to build relationships and gain confidence, independence and self-esteem. The nursery is located on a quiet cul-de-sac in Birmingham and offers a safe, secure and stimulating environment for children aged 0 to 5 years.Working Hours :Monday - Friday Nursery Opening Times: 7.45am – 18.15pm Contracted to 40 hours per week during the nursery opening times.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness ....Read more...
Designated Child Safeguarding Officer
Service Care solutions are looking for a Designated Child Safeguarding Officer to work on behalf of a client on a permanent basis.Location: Bromley Salary: £44,070-£52,327 + £2,000 Welcome Bonus & £2,000 Annual Retention AllowanceJob role/responsibilities: This is an exciting opportunity to shape this new role which is aimed at strengthening collaborative working between Education, Health and Social care. The DSCO will strategically lead in embedding the social care elements of the SEND strategy across the local authority and ensure we are compliant with legislative requirements of the SEND Code of Practice 0-25 (2015), and that we are meeting our statutory responsibilities under the Children and Family Act (2014) and Care Act (2014).The Designated Social Care Officer will support colleagues in children’s social care to ensure they meet their statutory duties for children and young people with SEND aged 0-25, leading to improved outcomes for children and young people with SEND. The post holder will represent Bromley Council at key regional and national events and will be a source of expert professional advice on SEND reforms relating to social care within Bromley and will seek to learn nationally from the evidence base of best practice.We are looking for a social worker that: Is passionate about making a positive difference to the lives of children and young people with Special Educational Needs and Disabilities (SEND). Has an in-depth knowledge and understanding of both social care legislation and the SEND reforms. Is confident and competent to negotiate with and influence others, build and nurture effective partnerships, working collaboratively with a wide range of stakeholders across the Local Authority, community, parent and voluntary organisations, promoting opportunities for co-production. Can offer training, advice and guidance to staff throughout the organisation and to partner agencies as the social care lead. Has experience of using quality assurance frameworks and systems to monitor and review the effectiveness of services. Can identify areas of the EHCP processes which require practice improvement and be able to present solutions. Can demonstrate excellent organisational, planning and administrative skills to a high standard, alongside being able to plan your workload in order to meet strict deadlines and work collaboratively with team members. Has effective leadership and negotiation skills and experience of working collaboratively with Senior Managers to drive organisational developments and changes. The client works to a relationship-based practice framework, and we are looking for a social worker who is passionate about working with children and their families. We are looking for an individual who will be able use their ability to form good relationships with families and professionals to bring about positive changes for children and young people who have SEND.We are confident that with your support, we will continue to provide high quality social care services to our children in Bromley as set out in our improvement and transformation plan. In return we ask that you bring your passion, dedication and skills to us.If you are interested in this role or want further discussion, please contact Lewis O’Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250. ....Read more...
Personal Advisor
Personal Advisor (Leaving Care Service) Location: BradfordContract: 4 months with reviewHourly Rate: £15.80 ltd per hour (equivalent to £14.45 PAYE inclusive) Hours: Full-time, 37 hours per week Are you passionate about empowering young people and supporting them as they transition into adulthood? Do you have experience working with vulnerable children and young people in care? If so, we want you to join our team as a Leaving Care Specialist / Personal Advisor. As part of our Care Leavers Service, you will play a vital role in helping young people who are "Looked After" or who have recently left care to realise their potential and navigate the challenges of transitioning into independent living. This is a rewarding opportunity to make a real difference in the lives of young people at a critical point in their journey. What You’ll Be Doing Empowering Young People: You’ll provide practical, emotional, and personal support to help young people meet their individual needs and build a bright future. Supporting Development: Guide young people through the complexities of health, benefits, housing, education, training, and employment. Collaboration and Advocacy: Work closely with other professionals, families, and community members to ensure the young person’s needs are met. Advocate for young people, empowering them to make their own decisions and self-advocate when needed. Creating Pathways for Success: Help young people create personalised action plans and a pathway for independence, while ensuring the progress of their development through assessments and regular reviews. Building Relationships: Establish a trusting relationship with young people to help them navigate transitions and overcome barriers to learning and personal growth. Contributing to Service Development: Actively engage in the development of the service, promoting the voice and participation of young people in shaping their support and the service they receive. What We’re Looking For Experience: You’ll need experience working with young people, ideally in a supportive or advisory role. Experience working with young parents or vulnerable groups is an asset. Skills & Knowledge: A solid understanding of adolescent issues, housing, employment, and training challenges. You’ll be comfortable liaising with external agencies to build a support network for the young people in your care. Qualifications: NVQ Level 3 (or equivalent) and a commitment to your own professional development. Flexibility: The role requires a flexible approach, with some evening and weekend work. A full driving license and access to a car for work purposes are essential. Why Join Us? Make an Impact: This is your opportunity to truly change the lives of young people by helping them secure a successful future. Professional Development: You’ll have access to ongoing training and the chance to develop in your career. Supportive Environment: We pride ourselves on offering a positive, team-oriented culture where your contributions are valued. How to Apply:If you're ready to take on a role where you can make a real difference, apply today! Please contact Emily @ Service Care Solutions on 01772 208964 or emily.bentley@servicecare.org.uk ....Read more...
Level 3 Engineering Maintenance Technician Apprenticeship - Mechatronics
Year 1 of the apprenticeship: 5 days off the job training at a specialist Training Provider (College) - learning both practical and theoretical skills in engineering Year 2 until the completion of the apprenticeship: 4 days on the job training based at the Unipres plant followed by continued studies 1 day a week with a specialist Training Provider (College) The two available departments for the Mechatronics pathway are as follows: Assembly Maintenance: Fixing, maintaining and installing the robot cells used to assemble / weld metal parts to produce a finished product. Maintaining facilities within that area - both electrical/mechanically biased Press Maintenance: Fixing and maintaining the different types of press machines used to stamp metal components and other machinery in the department - both electrical/mechanically biased Once you are located within your allocated department you are classed as multi-skilled What can we offer you? Annual holiday entitlement of 26 days and 8 Bank Holiday (company shut down in summer and Christmas) SMART working – ability to work from home 2 days per week and adjust start time +/- 2 hours - following successful probationary period Free onsite car park Free electric car charging points on site Car lease scheme Accident repair technician, Level 3 (A level)Pension (GPP) 4.5% employee and 4.5% employerLife Assurance 4x pensionable pay (after 1 years service for GPP members) Private healthcare On-site occupational health support Company sick pay Enhanced paternity leave Enhanced maternity leave Cycle to work scheme Profit share Sports and social club Long service awards Monthly prize draw On - site canteen Training:Training and qualification levels: The successful candidates will gain a full Level 3 Engineering Maintenance Technician Standard - pathway Mechatronics Maintenance. You will work in either the Assembly or Press Shop Maintenance Departments, alongside other talented Technicians. The qualifications the apprentice will receive are as follows: Level 2 Diploma in Advanced Manufacturing Engineering (Foundation Competence) Level 2 Award Foundation Phase Gateway Assessment Level 3 Diploma in Advanced Manufacturing Engineering (Development Competence) - Mechatronics Maintenance Training Outcome: Apprentices can progress into full-time work with opportunities to progress through the ranks Option to progress education further by completing a HNC Level of study. (Higher Apprenticeship in Advanced Manufacturing Engineering Level 4) Employer Description:Unipres UK Ltd is a first tier supplier and manufactures steel car components for Nissan, Renault and Honda. Our plant is based in Sunderland and has been established for over 30 years. We are a global company powered by local people – focused on achieving product excellence, committed to developing our skilled workforce and dedicated to driving forward innovation across our industry. We currently have around 1000 people employed at Unipres (UK).Working Hours :Year 1: College - 08:30 - 15:30 (Transport provided from Unipres Sunderland throughout year 1 to College) Years 2 - 4: Unipres plant 4 days a week - 06:45 - 15:03 Shifts dependent on age and department College day release - 09:00 - 16:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Time Management,Work under own initiative,Prioritise workload ....Read more...
Rail Engineering Operative - Level 2 Apprentice - Golders Green
Manage your own learning against ILP (Individual Learning Plan) and be accountable for development of your Apprenticeship portfolio as required by the Apprentice Standard. Attend training provider courses full time or day release as requested Operate at an appropriate level carrying out designated tasks within the team assigned. Participate in company initiatives, in particular to be engaged in Continuous Improvement activity targeted at all aspects of Alstom performance Conduct oneself at all times in a manner that reflects positively on Alstom Training:Over a 2-year program, our Apprenticeships combine academic college studies with real life work-based experience across our organisation. You will have the opportunity to build and gather evidence of your competence whilst working towards a formal qualification. You will undertake a planned rotation within appropriate departments in order to gain the skills, and competence to complete the Standard requirements. In addition, you will attend education both part- time and on block release to achieve the Knowledge, Behaviours and, Competencies as required by the apprenticeship. Attendance outside of standard work patterns should be expected. You will also undertake internal training not covered by the Standard. By the end of the 2 years you would have developed the skills and experience to be able to undertake the following:- Assist depot teams in the provision of fault-finding and assistance with train repair activities Assist in fault-finding and the investigation of intermittent faults on vehicles either on depot or in service Carry out maintenance and replacement of components. Assist with skills development within depots and train care points Assist in functional and operational testing and inspection of The Railway using specialist equipment. Assist with the validation of documentation issued in support of maintenance and repair activities, special checks, modifications and experiments Carry out all duties in accordance with the Traincare Centre quality and safety procedures Assist in the testing and repair of equipment identified as faulty and removed from trains Ensures work is performed in a safe and effective manner in accordance with the Health & Safety at Work Act (1974), Electricity at Work Regulations (1989), Railway Group Standards, and relevant ALSTOM Procedure Personal Specification Training Outcome: Apprentices will be progressed, subject to a business need, into their first role with Alstom after successful completion of the apprenticeship. Employer Description:At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Alstom is the UK & Ireland’s leading supplier of new trains and train services, and a leading signalling and rail infrastructure provider. Alstom have built, or are building, just under 40% of the UK mainline train fleet; as well as the entire fleets in service with London Underground and Dublin Luas. We provide the widest range of smart solutions in the rail market, from innovative high-speed rolling stock, metros and trams to maintenance, modernisation, infrastructure and signalling.Working Hours :Monday- Friday, 8.00am - 4.30pm (these times may change).Skills: Communication skills,Attention to detail,Problem solving skills,Logical,Team working,Initiative ....Read more...
Level 3 Early Years Educator Apprenticeship - Humpty Dumpty's Day Nursery
Carry out daily room checks and report any issues to the management team. Adhere to all policies and procedures, keeping up to date with any changes. Ensure all visitors comply with the nursery’s policies and procedures at all times. Report any changes in a child’s behaviour or appearance to the manager, especially those that may concern the child’s health, welfare, or development. Take responsibility for the children in your group, ensuring individual care and attention with regard to their physical, intellectual, cultural, emotional, and religious needs. Provide quality daycare for children aged 0–8 years, respecting their abilities, ethnic, cultural, and religious backgrounds. Promote a sense of identity and self-worth in each child by being sensitive to their ethnic, cultural, and religious backgrounds, as outlined in the equality and diversity policy. Create a varied and stimulating program of activities to encourage children’s development, completing weekly planning in line with the Early Years Foundation Stage (EYFS). Evaluate weekly plans to align with the EYFS standards. Regularly monitor and record each child’s development progress, identifying areas needing additional support. Ensure children’s records are consistently up to date. Participate in staff appraisals, parent/carer evenings, staff meetings, training sessions, and professional meetings concerning children, even outside of regular working hours. Develop strong relationships with parents/carers and work in partnership with them to ensure the children’s safety and well-being. Be aware of your roles and responsibilities, following correct routines and procedures. Maintain high cleanliness standards, participating in cleaning rotas. Communicate confidently and effectively with parents/carers, children, staff, proprietors, visitors, and external agencies. Understand and abide by the confidentiality policy, signing a confidentiality agreement. Be punctual, reliable, flexible, and ready to work as per your rota. Display a friendly, fair, and approachable manner at all times. Provide cover at the sister nursery as required, for both short-term and long-term periods. Perform any other duties and responsibilities necessary for the efficient running of the nursery. Training: You will work towards your Level 3 Early Years Educator qualification across a total duration of 18 months! Training provider: LMP Group: https://lmp-group.co.uk/ All online/remote learning, no classroom or college day release. An allocated tutor will support you throughout the apprenticeship! Training Outcome: Future opportunities for progression. Employer Description:Humpty Dumpty's Day Nursery in Rowley Regis is a warm and welcoming childcare center dedicated to providing a nurturing and stimulating environment for children aged 0 to 8 years. The nursery focuses on delivering high-quality early years education in line with the Early Years Foundation Stage (EYFS) framework, ensuring every child receives personalized care and attention. With experienced and compassionate staff, the nursery fosters a safe space where children can develop their physical, emotional, and cognitive skills through a variety of creative and engaging activities. Humpty Dumpty's Day Nursery is committed to inclusivity, celebrating diversity, and promoting the well-being and happiness of every child in its care.Working Hours :Monday to Friday, 37.5 hrs per week, shifts to be confirmed at interviewSkills: Communication skills,Attention to detail,Organisation skills,Team working,Creative,Non judgemental,Patience ....Read more...
Level 3 Early Years Educator Apprenticeship - Jack and Jill's Day Nursery
Carry out daily room checks and report any issues to the management team. Adhere to all policies and procedures, keeping up to date with any changes. Ensure all visitors comply with the nursery’s policies and procedures at all times. Report any changes in a child’s behaviour or appearance to the manager, especially those that may concern the child’s health, welfare, or development. Take responsibility for the children in your group, ensuring individual care and attention with regard to their physical, intellectual, cultural, emotional, and religious needs. Provide quality daycare for children aged 0–8 years, respecting their abilities, ethnic, cultural, and religious backgrounds. Promote a sense of identity and self-worth in each child by being sensitive to their ethnic, cultural, and religious backgrounds, as outlined in the equality and diversity policy. Create a varied and stimulating program of activities to encourage children’s development, completing weekly planning in line with the Early Years Foundation Stage (EYFS). Evaluate weekly plans to align with the EYFS standards. Regularly monitor and record each child’s development progress, identifying areas needing additional support. Ensure children’s records are consistently up to date. Participate in staff appraisals, parent/carer evenings, staff meetings, training sessions, and professional meetings concerning children, even outside of regular working hours. Develop strong relationships with parents/carers and work in partnership with them to ensure the children’s safety and well-being. Be aware of your roles and responsibilities, following correct routines and procedures. Maintain high cleanliness standards, participating in cleaning rotas. Communicate confidently and effectively with parents/carers, children, staff, proprietors, visitors, and external agencies. Understand and abide by the confidentiality policy, signing a confidentiality agreement. Be punctual, reliable, flexible, and ready to work as per your rota. Display a friendly, fair, and approachable manner at all times. Provide cover at the sister nursery as required, for both short-term and long-term periods. Perform any other duties and responsibilities necessary for the efficient running of the nursery. Training: You will work towards your Level 3 Early Years Educator qualification across a total duration of 18 months! Training provider: LMP Group: https://lmp-group.co.uk/ All online/remote learning, no classroom or college day release. An allocated tutor will support you throughout the apprenticeship! Training Outcome: Future opportunities for progression. Employer Description:Jack and Jill’s Day Nursery in Halesowen is a trusted childcare provider offering a caring and enriching environment for children aged 0 to 5 years. The nursery prioritises the well-being, development, and happiness of each child, delivering high-quality early education guided by the Early Years Foundation Stage (EYFS) framework. With a dedicated team of experienced staff, the nursery provides a wide range of activities designed to encourage learning, creativity, and social interaction. Jack and Jill’s Day Nursery values diversity and inclusivity, creating a supportive space where every child can thrive and reach their full potential.Working Hours :Monday to Friday, 37.5 hrs per week, shifts to be confirmed at interviewSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Level 3 Engineering Maintenance Technician Apprenticeship - Tool & Die
Year 1 of the apprenticeship: 5 days off the job training at a specialist Training Provider - learning both practical and theoretical skills in engineering. Year 2 until the completion of the apprenticeship: 4 days on the job training based at the Unipres plant followed by continued studies 1 day a week with a specialist Training Provider (College). Die Maintenance Department: Fixing and maintaining the tools that go into the presses - mechanically biased). Repairing and maintaining press tools using the stamping of steel components. You will learn how to use milling machines, lathes, surface grinders and specialist welding techniques. Hand tools such as hacksaws, files and pneumatic grinders. This apprenticeship is specifically tailored to the Tool & Die pathway What can we offer you? Annual holiday entitlement of 26 days and 8 Bank Holiday (company shut down in summer and Christmas). SMART working – ability to work from home 2 days per week and adjust start time +/- 2 hours - following successful probationary period. Free onsite car park. Free electric car charging points on site. Car lease scheme. Pension (GPP) 4.5% employee and 4.5% employer. Life Assurance 4x pensionable pay (after 1 years service for GPP members). Private healthcare. On-site occupational health support. Company sick pay. Enhanced paternity leave. Enhanced maternity leave. Cycle to work scheme. Profit share. Sports and social club. Long service awards. Monthly prize draw. On-site canteen. Training:Year 1 of the apprenticeship: 5 days off the job training at a specialist Training Provider - learning both practical and theoretical skills in engineering. Year 2 until the completion of the apprenticeship: 4 days on the job training based at the Unipres plant followed by continued studies 1 day a week with a specialist Training Provider (College). The successful candidates will gain a full Level 3 Engineering Maintenance Technician Standard - pathway Tool & Die Maintenance. You will work alongside other talented technicians within our Die Maintenance Department gaining the relevant skills. The qualifications the apprentice will receive are as follows: Level 2 Diploma in Advanced Manufacturing Engineering (Foundation Competence). Level 2 Award Foundation Phase Gateway Assessment. Level 3 Diploma in Advanced Manufacturing Engineering (Development Competence) - Tool & Die Maintenance. Level 3 Diploma in Engineering Technology (QCF). Training Outcome:Apprentices can progress into full-time work with opportunities to progress through the ranks. Option to progress education further by completing a HNC Level of study. (Higher Apprenticeship in Advanced Manufacturing Engineering Level 4).Employer Description:Unipres UK Ltd is a first tier supplier and manufactures steel car components for Nissan, Renault and Honda. Our plant is based in Sunderland and has been established for over 30 years. We are a global company powered by local people – focused on achieving product excellence, committed to developing our skilled workforce and dedicated to driving forward innovation across our industry. We currently have around 1000 people employed at Unipres (UK).Working Hours :Year 1: College - 8:30am - 15:30pm (Transport provided from Unipres Sunderland throughout year 1 to College). Years 2 - 4: Unipres plant 4 days a week - 6:45am - 15:03pm. Shifts dependent on age and department College day release - 9:00am - 16:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Time Management,Work under own initiative,Prioritise workload ....Read more...
Apprentice Teaching Assistant
Support for the pupil: Supervise and provide particular support for pupils, including those with special needs, ensuring their safety and access to learning activities Be aware of and implement Individual Education/Behaviour Plans and Personal Care programmes Establish constructive relationships with pupils and interact with them according to individual needs Promote the inclusion and acceptance of all pupils Encourage pupils to interact with others and engage in activities led by the teacher Set challenging and demanding expectations and promote self-esteem and independence Provide feedback to pupils in relation to progress and achievement under guidance of the teacher Support for the teacher: Create and maintain a purposeful, orderly and supportive environment, in accordance with lesson plans and assist with the display of pupils’ work Use strategies, in liaison with the teacher, to support pupils in achieving learning goals Monitor pupils’ responses to learning activities and accurately record achievement/progress as directed Provide detailed and regular feedback to teachers on pupil's achievement, progress, problems etc. Promote good pupil behaviour, dealing promptly with conflict and incidents Establish constructive relationships with parents/carers under teacher guidance Provide clerical/administrative support e.g. photocopying, typing, filing, money, administering coursework etc. Support for the Curriculum: Support the use of ICT in learning activities and develop pupils' competence and independence in its use Prepare, maintain and use equipment/resources required to meet the lesson plans/relevant learning activity and assist pupils in their use Support for the School: Be aware of and comply with policies and procedures relating to Child Protection, health, safety and security, confidentiality and data protection reporting all concerns to an appropriate person. Be aware of and support differences and ensure all pupils have equal access to opportunities to learn and develop Contribute to the overall ethos/work/aims of the school Appreciate and support the role of other professionals Attend and participate in relevant meetings as required Assist with the supervision of pupils out of lesson times Accompany teaching staff and pupils on visits, trips and out of school activities as required and take responsibility for a group Participate in training and other learning activities and performance development as required Demonstrate and promote commitment to Equal Opportunities and to the elimination of behaviour and practices that could be discriminatory Training: Level 3 Teaching Assistant Apprenticeship at Stockton Riverside College Functional skills maths & English, if required Training Outcome:An opportunity for a full-time position at the end of the apprenticeship.Employer Description:Egglescliffe is a highly successful and oversubscribed mixed comprehensive 11 – 18 school. Our visitors comment on the extremely positive learning atmosphere at the school and the focus on every student achieving and exceeding their potential. We also hold the following national awards: * Ofsted Outstanding School Status * National Teaching School * Sport England Sportsmark * Healthy School Award We have: • A positive and caring ethos and working atmosphere • Friendly children, eager to learn and achieve • A committed, enthusiastic and supportive staff team • Excellent support from the Governing Body, the staff and parents • Opportunities for career developmentWorking Hours :Monday to Friday, hours to be confirmed.Skills: Communication skills,IT skills,Friendly & approachable,Able to develop relationships,Good numeracy and literacy,Confidentiality,Able to manage behaviour,Able to relate to children,Good listening skills,Positive ....Read more...
Key Worker
Hours: 37 per week Reporting to: Lead Tutors Responsible for: Planning and facilitating child centred holistic provision as outlined in EHCP. Working with the wider MDT to provide feedback on impact of all provision. Main Purpose: To work under the instruction/guidance of the lead teacher to undertake work/care/support programmes, to enable access to learning for YP and to assist the MDT in the deliverance of the outcomes specified with YP’s EHCP. Work closely with Lead Tutors and liaise with MDT to support the educational and health aspects of EHCP provision To support the YP’s so that education and health is accessible through a bespoke package of delivery to aid curriculum engagement To meet the needs of the individual and advocate for their best interests To carry out additional appropriate administrative tasks with guidance from Lead Tutors Support for the young person: Establish positive and constructive relationships with YP and interact with her according to her individual needs. Promote the inclusion and acceptance of YP and her pets. Where possible, encourage YP to interact with others and engage in activities. Set measurable expectations that are not demanding Promote self-esteem and independence. Provide feedback to YP in relation to progress and achievement under guidance of the Lead teacher. Deliver YP’s curriculum in short bursts of learning, capitalising on her interest. Motivate and engage YP throughout various aspects of the day. Support YP to feel less anxiety around her activities. Support and supervise YP to attend relevant activities Implementing therapy recommendations and programmes provided by the Speech and Language Therapist and Occupational Therapist Undergo all necessary training in relation to the role Support YP to engage in the interventions described within the EHC plan Supporting with regulation, wellbeing and implementing the strategies provided by a Mental health nurse to support YP’s mental health Set clear but achievable expectations for any work set. All interactions must follow guidance for Pathological Demand Avoidance (PDA) to minimise perceived and actual demands. Be flexible and adaptable. As strategies may need to change much frequently. Always implement a low-arousal approach. Support YP to use a self-regulatory program Accompany YP within the community when appropriate Understanding of behaviour management techniques and strategies. Strong communication and interpersonal skills. Ability to work collaboratively within a multidisciplinary team. Flexibility, resilience, and a positive attitude towards challenges. Be aware of YP’s accepted and non-accepted foods Prioritise YP’s feeling comfortable when eating her accepted foods Support for Lead teacher: Create and maintain a purposeful, orderly and supportive environment, in accordance with agreed activities. Use strategies, in liaison with the Lead teacher, to support YP to achieve her goals. Assist with the planning of activities. Monitor YP’s responses to activities and accurately record achievement/progress as directed. Provide detailed and regular feedback to the Lead teacher on YP’s achievement and progress, Promote good pupil behaviour Establish a positive and constructive relationships with parents/carers. Provide clerical/admin support e.g., photocopying, typing, filing, etc Working with staff, parents/carers and relevant professionals: Communicate effectively with MDT and ensure professional courtesy is always displayed in the place of work. Contribute to meetings with parents by providing feedback on pupil progress, attainment and barriers to learning etc. Involve MDT in all areas of decision making so that all activities are transparent and meaningful. Keep MDT accurately informed of performance and progress, or concerns they may have about YP Understand their role in order to be able to work collaboratively with MDT and family in a positive and collaborative manner Collaborate and work with colleagues and other relevant professionals within and beyond the placement Support for the curriculum: Undertake structured and agreed learning activities/teaching programmes, adjusting activities according to YP’s responses. Support the use of ICT in learning activities and develop YP’s’ competence and independence in its use. Prepare, maintain and use equipment/resources required to meet the relevant activity and assist YP in their use. The visual clarification methods (symbol strips, written messages, cartoon drawings etc) should be used where appropriate Use visual support, worked examples and demonstrations during explanations so YP does not have to rely on her working memory when processing large amounts of information. Planning and meeting with members of the MDT regularly Tracking and reviewing of interventions alongside the Lead teacher and the Lead professional. Provide opportunities for learning within a flexible and responsive curriculum programme Supervise and provide support for YP, ensuring her safety and access to activities. Assist with the development and implementation of Activity plans and reviews. Monitor and track progress made against specific targets. support YP’s vocabulary and specific literacy difficulties. Demonstrate an informed and efficient approach to teaching and learning by adopting relevant strategies to support the work of MDT and improving engagement through creative approaches Promote, support and facilitate inclusion by creating learning opportunities in line with interests and passions Use effective strategies in line with policies to improve outcomes through a tailored and bespoke approach Organise and manage teaching space and resources to help maintain a stimulating and safe learning environment Undertake any other relevant duties given by the MDT, through discussion with Lead Tutors Professional development: Help keep their own knowledge and understanding relevant and up to date by reflecting on their own practice, liaising with MDT and members of the team, and identifying relevant professional development to improve personal effectiveness Take opportunities to build the appropriate skills, qualifications, and/or experience needed for the role, with support from the MDT Take part in appraisal system Engage with relevant training required or mandated from line manager/MDT in line with EHCP requirements to ensure the role can be carried out with maximum effectiveness. Please note, this is illustrative of the general nature and level of responsibility of the role. It is not a comprehensive list of all tasks that the key worker will carry out. The post holder may be required to do other duties appropriate to the level of the role, as directed by MDT or line manager If you are interested in this role, and would like more information please feel free to call 01925 594 203 or email ....Read more...
Construction Site Supervisor Apprentice - VINCI Building - Midlands
Joining our team will mean working on our sites in and around the Midlands area. The role would include a mixture of office and site based tasks to give you the well-rounded experience required to see schemes from conception into construction and completion. This would involve exposure to Health, Safety & Environment management, Planning and Co-ordination and Commercial management. Once you have completed the departmental rotations you will choose your preferred career pathway and work towards technical and professional qualifications, in that area. Responsibilities You will work with the site management team to ensure the projects are completed safely, on time, on budget and to the correct specifications. You will spend time in our different departments, such as site engineering, construction management, design, planning, digital, commercial and pre-construction. You will learn how we procure work, design, plan, and construct buildings for our clients. Your will become proficient in the application and use of a wide range of Company systems and software packages and also survey instruments. As well as learning on the job, you will be required to attend College. Our regions cover a large geographic area and although we try to place staff near to their homes sometimes, they may be required to work some distance away. Training: Level 4 Construction Site Supervisor Apprenticeship. HNC Construction Built Environment. Technician Level with CIOB - Chartered Institute of Building. Block Release at Dudley College - accommodation and travel is organised for you. Training Outcome:VINCI Building Apprenticeship Scheme has been designed kick start your journey towards becoming an industry expert. You will get hands on experience and tailored training to support you every step of the way. In addition to the qualifications the programme will enable candidates to progress in terms of level of responsibility, interpersonal skills, leadership, commercial awareness and technical engineering knowledge. This position offers candidates to opportunity to learn on the job, gain a recognised qualification and the opportunity to progress on to a degree course upon completion and ultimately lead to full membership of the relevant professional institutions. We are looking for a long-term relationship with our apprentices and we have a long-term career structure in mind, whereby we see the apprentice developing into senior roles within our business as it grows.Employer Description:Do you want to be a part building the environments in which we live, using the latest technology and building methods? VINCI Building are committed to creating a working environment that is inclusive and diverse. VINCI Building is engaged on a variety of interesting and challenging construction projects predominantly within the healthcare, education and commercial sectors across all regions in the England. Our goal is always to build strong partnerships with our customers and stakeholders to ensure success by unlocking your strategic vision and turning it into a deliverable scheme. We are active in a wide range of sectors and value bands, allowing us to provide a regional service with national resources. VINCI Building delivers complex projects and programmes, blending our corporate stability with the local knowledge our teams offer. Sustainability is at the heart of our approach and we are committed to respecting and protecting the environment in everything that we do. We take the time to understand and make a positive difference to each community that we work in to ensure that our projects leave a lasting legacy.Working Hours :Monday to Friday, from 8.00am to 5.00pm. Fixed term contract for 2 yearsSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative ....Read more...
Early Years Apprenticeship (Level 3 or 5)
Your day will start with checking in with the Lead Practitioners to ensure you’re aware of what’s expected of you. You’ll engage in planned and spontaneous activities, both indoors and outdoors, and spend time supporting your key children and those needing additional help. You’ll also contribute to daily routines like mealtimes, transitions, cleaning, personal care, and nap times. You might find yourself playing in the sandpit, building castles, or exploring the garden as part of your role. Every day is different, fun, and sometimes challenging. Alongside playful learning, you’ll be expected to manage a variety of other tasks, such as: Supporting health, safeguarding, and parental needs. Completing observations, assessments, learning stories, and planning for your key children. Participating in meetings with your mentor, supervisor, or assessor. Attending training sessions and sometimes working at different settings for additional experience. No two days will be the same, but each day will offer exciting and enriching experiences for both you and the children. Training:This is a full-time work-place based apprenticeship. Instead of attending college, you'll be supported by an assessment company that will provide training, monitor your progress, and help you meet the requirements for your qualification. You’ll have monthly online and in-person meetings, while all other training will take place within the centre during your workday, in supervision sessions, or during designated study time. Some work may need to be done outside of working hours depending on your pace. If you need a space to work and access to a computer, you can stay at the centre to complete your tasks. You’ll have multiple layers of support: A mentor within the centre who has completed the same qualification or a higher one. A Supervisor/Manager who will meet with you regularly and support your learning pathway. The Director team, who will assist with your training and any employment-related matters. An assessor from the assessment company who will meet with you regularly to track your progress. Additionally, you’ll have access to specialists in areas such as special educational needs, safeguarding, and speech and language, who will support your journey and the care you provide for the children. Training Outcome:We hope that many of our apprentices choose to stay with us after completing their apprenticeship. We often offer a full-time role as you complete your End Point Assessment, allowing you to transition into a qualified position. If you wish to continue your learning, there are pathways for Level 5, Level 6, and beyond, and we will support you in pursuing these opportunities. However, we also understand that everyone has their own career goals, and we will support you in whichever direction you choose to go. Employer Description:We believe in a collaborative, child-centred approach where everyone, from apprentices to directors, plays a vital role in creating nurturing environments for children. Our culture is built around continuous learning, reflective practice, and open communication. While the work can be challenging, it is deeply rewarding, and our team is committed to supporting each other in providing the best care and education for the children.Working Hours :Apprenticeships require a minimum 30 hours per week, and all apprenticeships with us extend to 40 hours during your training. Working hours are between 7.00-18.00. We aim to provide consistent rotas, such as set 10-hour, 8-hour or 6 hours shifts.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness ....Read more...
Quality Control Specialist - Commmercial Roofing
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: This role educates WTI personnel on proper product use and application, provides installation training on and off the roof, and oversees large self-performed projects from start to finish with intermittent inspections and post-completion inspections of smaller projects. The QCS will perform regular job site visits during the project and after project completion. The goal is to provide consistency across the country with proper roof repairs and application of our products. ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure proper execution and delivery of all WTI GS and GC self-performed roofing work. Provide a variety of technical and application training sessions in the field and in a shop setting. Provide hands-on application training and supervision of roof coatings and installation. Attend pre-con's on large projects. Be present at job start-ups to discuss the proper execution of the scope of work. Visit the projects at specific intervals to assess the completed work and provide any direction or corrective advice. Perform a pre-final inspection to ensure that the projects have a zero punch list. Perform final inspections when needed. Pre-project field inspections and technical support including but not limited to: Peel tests Product recommendations Proper product installations Post-project completion inspection to ensure quality workmanship and proper utilization and application of materials. Product diagnostic support to ensure that WTI is kept out of trouble in misuse of products for the situation. Perform roof inspections with written reports and photo documentation. Perform safety audits while on site to ensure all safety requirements are being met and consult with the safety team when necessary. Communicate professionally with our Technicians, Foremen, Supervisors, Field Operations Managers, Regional Business Managers, Corporate Staff, and the Sales Team. Complete daily reports, including DTAs, safety audits, truck audits, and QC inspection reports, as necessary and applicable. Complete weekly/monthly activity reports as requested. Support the region as needed when the weather conditions do not allow for your normal job responsibilities. Additional tasks as assigned by the manager. ABILITIES AND SKILLS: Working knowledge of commercial roofing systems, including built-up, modified, single-ply, and metal. Working knowledge of roof coating systems. Strong roofing or building science mechanical aptitude. Practical computer application literacy (including Microsoft Office Suite and learning the necessary internal business systems). In-depth technical understanding and extensive hands-on knowledge of applications of products. Intimate knowledge of our product line. Must be able to travel within assigned territory up to 75% of the time with overnight trips included. OTHER QUALIFICATIONS: 5+ years of roofing, roofing repair, troubleshooting, or field service experience. Prior experience in a field service leadership role. History of working in a field that required autonomy and self-motivation. Prior experience and demonstrates a strong work ethic and ability to multi-task. Must have a valid Driver's License and acceptable Motor Vehicle Record. The salary range for applicants in this position generally ranges between $72,000 and $90,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Quality Control Specialist - Commmercial Roofing
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: This role educates WTI personnel on proper product use and application, provides installation training on and off the roof, and oversees large self-performed projects from start to finish with intermittent inspections and post-completion inspections of smaller projects. The QCS will perform regular job site visits during the project and after project completion. The goal is to provide consistency across the country with proper roof repairs and application of our products. ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure proper execution and delivery of all WTI GS and GC self-performed roofing work. Provide a variety of technical and application training sessions in the field and in a shop setting. Provide hands-on application training and supervision of roof coatings and installation. Attend pre-con's on large projects. Be present at job start-ups to discuss the proper execution of the scope of work. Visit the projects at specific intervals to assess the completed work and provide any direction or corrective advice. Perform a pre-final inspection to ensure that the projects have a zero punch list. Perform final inspections when needed. Pre-project field inspections and technical support including but not limited to: Peel tests Product recommendations Proper product installations Post-project completion inspection to ensure quality workmanship and proper utilization and application of materials. Product diagnostic support to ensure that WTI is kept out of trouble in misuse of products for the situation. Perform roof inspections with written reports and photo documentation. Perform safety audits while on site to ensure all safety requirements are being met and consult with the safety team when necessary. Communicate professionally with our Technicians, Foremen, Supervisors, Field Operations Managers, Regional Business Managers, Corporate Staff, and the Sales Team. Complete daily reports, including DTAs, safety audits, truck audits, and QC inspection reports, as necessary and applicable. Complete weekly/monthly activity reports as requested. Support the region as needed when the weather conditions do not allow for your normal job responsibilities. Additional tasks as assigned by the manager. ABILITIES AND SKILLS: Working knowledge of commercial roofing systems, including built-up, modified, single-ply, and metal. Working knowledge of roof coating systems. Strong roofing or building science mechanical aptitude. Practical computer application literacy (including Microsoft Office Suite and learning the necessary internal business systems). In-depth technical understanding and extensive hands-on knowledge of applications of products. Intimate knowledge of our product line. Must be able to travel within assigned territory up to 75% of the time with overnight trips included. OTHER QUALIFICATIONS: 5+ years of roofing, roofing repair, troubleshooting, or field service experience. Prior experience in a field service leadership role. History of working in a field that required autonomy and self-motivation. Prior experience and demonstrates a strong work ethic and ability to multi-task. Must have a valid Driver's License and acceptable Motor Vehicle Record. The salary range for applicants in this position generally ranges between $72,000 and $90,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Apprentice Field Service Engineer
Siemens Healthineers is one of the world’s largest suppliers to the healthcare industry and a trendsetter in medical imaging, laboratory diagnostics and medical information technology. We have an exciting opportunity for enthusiastic and aspiring individuals to join our Field Service Engineer Apprenticeship based in the North West area of England, beginning in August 2024. This engineering apprenticeship will involve dedicated training on your journey to becoming a skilled Field Service Engineer in the healthcare industry and offers a favourable apprenticeship salary and benefits. In this Field Service Engineer Apprenticeship role, you will join our field-based engineering team of approximately 200 engineers and be ultimately responsible for installing, repairing, and maintaining our medical systems. You will provide vital technical service support to our customers and work at hospital sites throughout the UK, initially focusing on customer sites within the North West and surrounding area. Duties include but are not limited to: Develop an understanding of relevant industry health and safety standards, regulations, and environmental and regulatory requirements Maintenance and operational practices, processes and procedures cover a range of plant and equipment Locate, and rectify faults in plant and equipment Communicate with and provide information to stakeholders in line with personal roles and responsibilities Read, understand and interpret information and work in compliance with technical specifications and supporting documentation Inspect and maintain appropriate plant and equipment to meet operational requirements Assess and test the performance and condition of plant and equipment Communicate, handover and confirm that the appropriate engineering process has been completed to specification Position, assemble, install and dismantle electrical plant and equipment, which may include motors, switchgear, cables and conductors, to agreed specifications Diagnose and determine the cause of faults in electrical plant and equipment Replace, repair or remove components in the electrical plant and equipment and ensure its return to operational condition You can also expect the following: Travel to sites across the North West of England Attend other Siemens manufacturing sites across the country on temporary short-term assignments Visit the Siemens Healthineers Customer Care Centre in Camberley, Surrey Travel abroad to the Siemens Training Centres in Germany and the US as required If the idea of this apprenticeship appeals to you and you are looking to earn while you learn with a Top 100 UK Apprenticeship employer, please apply today!Training:Level 3 Maintenance and Operations Engineering Technician Apprenticeship Standard: To include: Practical Skills Training to be delivered at Macclesfield College BTEC Level 3 Diploma to be studied at college on a day-release basis over the first 2 years of the programme Portfolio of competence-based evidence to meet the Knowledge, Skills and Behaviours criteria as outlined in the Standard End Point Assessment Level 2 Functional Skills in maths and English (if required) Training Outcome: You will also eventually work towards a Level 4 HNC in Engineering Upon completion of the apprenticeship, you will have the opportunity to apply for a full-time position at Siemens Healthineers as a Customer Service Engineer with the opportunity of further education and product training Employer Description:Our technology empowers customers to transform the industries that form the backbone of economies: industry, transportation, buildings and grids. Our solutions accelerate the digital transformation of multiple industries, to scale sustainability impact.Working Hours :Monday - Friday (Exact shifts to be confirmed). Total hours per week: 36.25Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience ....Read more...
Apprentice Field Service Engineer
Siemens Healthineers is one of the world’s largest suppliers to the healthcare industry and a trendsetter in medical imaging, laboratory diagnostics and medical information technology. We have an exciting opportunity for enthusiastic and aspiring individuals to join our Field Service Engineer Apprenticeship based in the North West area of England, beginning in August 2024. This engineering apprenticeship will involve dedicated training on your journey to becoming a skilled Field Service Engineer in the healthcare industry and offers a favourable apprenticeship salary and benefits. In this Field Service Engineer Apprenticeship role, you will join our field-based engineering team of approximately 200 engineers and be ultimately responsible for installing, repairing, and maintaining our medical systems. You will provide vital technical service support to our customers and work at hospital sites throughout the UK, initially focusing on customer sites within the North West and surrounding area. Duties include but are not limited to: Develop an understanding of relevant industry health and safety standards, regulations, and environmental and regulatory requirements Maintenance and operational practices, processes and procedures cover a range of plant and equipment Locate, and rectify faults in plant and equipment Communicate with and provide information to stakeholders in line with personal roles and responsibilities Read, understand and interpret information and work in compliance with technical specifications and supporting documentation Inspect and maintain appropriate plant and equipment to meet operational requirements Assess and test the performance and condition of plant and equipment Communicate, handover and confirm that the appropriate engineering process has been completed to specification Position, assemble, install and dismantle electrical plant and equipment, which may include motors, switchgear, cables and conductors, to agreed specifications Diagnose and determine the cause of faults in electrical plant and equipment Replace, repair or remove components in the electrical plant and equipment and ensure its return to operational condition You can also expect the following: Travel to sites across the North West of England Attend other Siemens manufacturing sites across the country on temporary short-term assignments Visit the Siemens Healthineers Customer Care Centre in Camberley, Surrey Travel abroad to the Siemens Training Centres in Germany and the US as required If the idea of this apprenticeship appeals to you and you are looking to earn while you learn with a Top 100 UK Apprenticeship employer, please apply today!Training:Level 3 Maintenance and Operations Engineering Technician Apprenticeship Standard To include: Practical Skills Training to be delivered at New City College Rainham campus BTEC Level 3 Diploma to be studied at College on a day-release basis over the first 2 years of the programme Portfolio of competence based evidence to meet the Knowledge, Skills and Behaviours criteria as outlined in the Standard End Point Assessment Level 2 Functional Skills in maths and English (if required) Training Outcome: You will also eventually work towards a Level 4 HNC in Engineering Upon completion of the Apprenticeship, you will have the opportunity to apply for a full-time position at Siemens Healthineers as a Customer Service Engineer with the opportunity of further education and product training Employer Description:Our technology empowers customers to transform the industries that form the backbone of economies: industry, transportation, buildings and grids. Our solutions accelerate the digital transformation of multiple industries, to scale sustainability impact.Working Hours :Monday - Friday (exact shifts to be confirmed). Total hours per week: 36.25.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience ....Read more...
British Army - Network Engineer - Full Time Career with Apprenticeship
Engineer, maintain and repair a range of communications equipment. Install, service and repair telecommunications data cable networks, data centres, configure switches, routers, servers and LAN access equipment. Get continuous personal and professional development, including civilian accredited transferable qualifications. Learn to drive and operate military vehicles ranging from Land Rovers and HGVs to fully armoured fighting vehicles. Operate as a Royal Signals soldier conducting military tasks wherever the British Army is deployed. Learn to instruct and pass on your expert skills and knowledge.Training:R SIGNALS soldiers will start L4 Network Engineer during Initial Trade Training (ITT) and continue their learning in the Field Army. Step 1 - Your initial military training, which will teach you how to be a soldier, covering everything from fieldcraft to how to handle a rifle. If you join as a Junior Soldier (under 17 years and 6 months), you'll do a 23-week basic military training course at Harrogate. If you join as a Regular Soldier (over 17 years and 6 months), you'll do the regular 14-week adult basic training. Step 2 - This is the start of your technical training designed to introduce basic signalling and communication skills while building on your existing military skills. You will be taught basic principles and skills, such as siting, operating and talking on military radios, radio logs, map marking, working at heights, health and safety, and, of course, security. As your career progresses you learn how to build and configure networks, manage system problems as well as gain an understanding of field generators and security, including cyber. Qualifications you could get after training: Driving licences: B+E Level 4 Network Engineer Apprenticeship or Level 3 Network Cable Installer Apprenticeship Level 2 Functional Skills in Maths, English and IT Level 7 PG Cert Wireless Communications Certified Network Cable Installer City and Guilds: 3663-03 Designing and Planning Networks, 3667-02 Fibre Optic Tech, 3667-02 SWS Structure and Cabling Chartered Management Institute Level 4 Team Leading, Level 5 Coaching and Mentoring, Level 6 Leadership and Management Level 4 Team Leading Level 5 Coaching and Mentoring Level 6 Leadership and Management Apprenticeship Professional Registration with the Institute of for Engineering and Technology at ICT Tech, IEng and CEng levels Professional Registration with the British Computer Society at RIT Tech and CITP levels Through life learning opportunities and education up to Masters Degree level.Training Outcome:The apprenticeship is a gateway to a full-time career in the British Army. Promotion, along with increased salary and responsibility is dependent on successful completion of the apprenticeship and then on merit by competitive selection. As you advance through the ranks, you will have the increased opportunity to lead and direct people, managing resources and workforce within your area of work to deliver the required outputs whilst maintaining and instilling the highest values and standards expected of the British Army. You belong here.Employer Description:Protecting the nation and its dependent territories will always be the British Army's first role. Highly trained soldiers are ready to deploy anywhere at any time to meet a variety of challenges, ranging from support to the Police following a terrorist attack, to specialist capabilities such as bomb disposal and intelligence experts, 24 hours a day 365 days a year, we are always ready to serve. You belong here.Working Hours :Shift and working patterns may vary. Working locations will vary nationally depending on the apprenticeship and working requirements. Days and times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Initiative ....Read more...
Digital Marketer Apprentice
Support clients with the setup and execution of email marketing campaigns Use marketing automation tools to segment audiences and personalise outreach Assist clients with platform-related issues Troubleshoot user-reported bugs, escalating complex issues to senior support or development teams Provide first-line support via email, chat, or ticketing systems Log, track, and prioritise technical issues using an internal ticketing system. Collaborate with product and engineering teams to ensure timely resolution of bugs and outages Create and update knowledge base articles, FAQs, and troubleshooting guides for clients Assist in onboarding new customers by guiding them through platform features and best practices Support data integrity efforts by helping customers with reporting analytics, and GDPR compliance Ensure proper handling of API integrations and third-party software connections Work closely with marketing, product, and sales teams to ensure a seamless customer experience Provide insights from support interactions to improve product development and customer engagement Stay updated on SaaS trends, marketing automation, and customer engagement strategies Suggest process improvements to enhance efficiency and customer satisfaction Passionate about Digital Marketing – Enthusiastic about SaaS, marketing automation, and customer engagement Creative & Analytical Thinker – Ability to generate engaging content while using data to optimise performance Strong Communication Skills – Excellent written and verbal skills for content creation, social media, and email marketing. Detail-Oriented & Organised – Ability to manage multiple tasks, meet deadlines and maintain accuracy in marketing campaigns. Tech-Savvy & Willing to Learn – Comfortable using digital tools, eager to develop expertise in SaaS marketing platforms. Team Player – Able to collaborate effectively with marketing, sales, and product teams Understanding of Digital Marketing Basics – social media, email marketing, and content marketing Social Media – Awareness of organic and paid strategies on LinkedIn, Twitter, and Google AdsData Analysis & Reporting – Ability to interpret campaign metrics and suggest improvements Basic HTML & Design (Desirable) – Familiarity with Adobe, or basic coding for email templates is a plus Training:Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:This role offers excellent career progression opportunities, equipping apprentices with practical skills, industry experience, and recognised qualifications. Upon completing the program, candidates can pursue various roles in the marketing field. Employer Description:Forfront, an innovative software house established in 1998 and based in Epsom, Surrey, specialises in delivering complex solutions to both public and private sector organisations. With decades of experience, we have built a reputation for excellence. Our flagship product, e-shot™, is a powerful communication and engagement platform trusted by Communication and engagement officers to effectively communicate important information, updates, and public services to citizens, stakeholders, and employees. It is used to increase public engagement, promote government initiatives, share policy changes, and provide essential services such as health, education, and local government updates, all in a timely and accessible manner. E-shot™ also helps foster transparency, trust, and community involvement. As a mature and stable product, e-shot™ serves thousands of users and continues to grow through constant innovation. With this growth comes a heightened need for a secure, reliable environment. We are seeking an experienced and skilled individual who is passionate about technology and eager to learn and innovate. Forfront is a proud member of the G-Cloud and DOS (Digital Outcomes and Specialists) frameworks, playing a key role in the UK government's digital transformation program.Working Hours :You will usually work 9am to 6pm, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Client Account Apprentice
The client account apprentice will offer support – administrative, client relationship and operational – to the Client Account Management (CAM) across all genres (Theatre & Arts, Music, and Sports & Special Events), whilst learning and promoting the highest standards of customer service. Ticketmaster UK Limited, part of Live Nation Entertainment is the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, ecommerce, and artist management. Live Nation seeks to innovate and enhance the live entertainment experience for artists and fans: before, during and after the show. WHAT YOU WILL BE DOING: ·To support the CAM team in monitoring and controlling available ticket inventory. ·To ensure that all event related information is communicated speedily and accurately in a way that ensures that the information is clearly received and easily understood by all relevant parties (internal and external). ·To develop and maintain a working understand of the ticketing industry, with an operational focus on reporting figures to clients, printing and processing tickets, and generating final markbacks. ·To report all client service-related issues to the CAM team whilst ensuring that a high standard of client care is maintained at all times. ·To respond in an efficient and courteous manner to client requests whilst adhering to all service level agreements (internal and external). ·To develop and maintain effective teamwork within the department, across genres and between the various departments and premises of the Company. ·To assist the CAM team to ensure that all info pages event related information is accurate, up to date & accessible across all sales channels e.g. Contact Centre and Internet prior to on-sale and during the life cycle of each event. ·To attend event day box offices (venue based and ‘green field’ sites) as directed by the Client Services Managers. ·To develop a working knowledge of ticketing system software. ·To assist with, and contribute to, the day-to-day administration of the Client Account Management team under the guidance of the Client Services Managers, Theatre & Arts / Music/ Sports. ·To comply with all Company policies as directed by the Human Resources Manager to include, but not limited to, the Company’s Health and Safety Policy ·To ensure that a clean, tidy, safe and secure working environment is maintained at all times ·To ensure that all materials and resources are effectively and efficiently utilised to minimise waste and reduce costs. ·To undertake any other relevant duties which fall under the general scope of this role as directed by your immediate Line Manager or a Director of the Company, with an emphasis on learning and developing ticketing skills. To become an apprentice, you must: Be 16 or over Not already be in full-time education You can start an apprenticeship whether you’re starting your career, want a change or you're upskilling in your current job. You can have a previous qualification like a degree and still start an apprenticeship.Training Outcome:This vacancy is for the length for the apprenticeship.Employer Description:We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams.Working Hours :40 hours per week, Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...
Client Account Apprentice
The client account apprentice will offer support – administrative, client relationship and operational – to the Client Account Management (CAM) across all genres (Theatre & Arts, Music, and Sports & Special Events), whilst learning and promoting the highest standards of customer service. Ticketmaster UK Limited, part of Live Nation Entertainment is the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, ecommerce, and artist management. Live Nation seeks to innovate and enhance the live entertainment experience for artists and fans: before, during and after the show. What you will be doing: To support the CAM team in monitoring and controlling available ticket inventory. To ensure that all event related information is communicated speedily and accurately in a way that ensures that the information is clearly received and easily understood by all relevant parties (internal and external). To develop and maintain a working understand of the ticketing industry, with an operational focus on reporting figures to clients, printing and processing tickets, and generating final markbacks. To report all client service-related issues to the CAM team whilst ensuring that a high standard of client care is maintained at all times. To respond in an efficient and courteous manner to client requests whilst adhering to all service level agreements (internal and external). To develop and maintain effective teamwork within the department, across genres and between the various departments and premises of the Company. To assist the CAM team to ensure that all info pages event related information is accurate, up to date & accessible across all sales channels e.g. Contact Centre and Internet prior to on-sale and during the life cycle of each event. To attend event day box offices (venue based and ‘green field’ sites) as directed by the Client Services Managers. To develop a working knowledge of ticketing system software. To assist with, and contribute to, the day-to-day administration of the Client Account Management team under the guidance of the Client Services Managers, Theatre & Arts / Music/ Sports. To comply with all Company policies as directed by the Human Resources Manager to include, but not limited to, the Company’s Health and Safety Policy To ensure that a clean, tidy, safe and secure working environment is maintained at all times To ensure that all materials and resources are effectively and efficiently utilised to minimise waste and reduce costs. To undertake any other relevant duties which fall under the general scope of this role as directed by your immediate Line Manager or a Director of the Company, with an emphasis on learning and developing ticketing skills. To become an apprentice, you must: Be 16 or over Not already be in full-time education You can start an apprenticeship whether you’re starting your career, want a change or you're upskilling in your current job. You can have a previous qualification like a degree and still start an apprenticeship.Training Outcome:This vacancy is for the length for the apprenticeship.Employer Description:We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams.Working Hours :40 hours per week, Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...