Administrative Support:
Provide comprehensive administrative assistance to the DA team, including scheduling meetings, preparing agendas, and taking minutes to ensure effective communication and follow-up on action items
Maintain organised records of all delegated authority agreements, retrocession contracts, and renewal documents, ensuring easy access for team members
Tracking Renewals:
Monitor and track the renewal timelines for delegated authority agreements and reinsurance contracts, ensuring all deadlines are met
Assist in the preparation of renewal documentation, including data collection and preliminary analysis to support the DA Analyst and Senior DA Analyst in their presentations
Onboarding Support:
Facilitate the onboarding process for new binders and delegated authority agreements by coordinating with relevant stakeholders and ensuring all necessary documentation is completed
Maintain a checklist of onboarding requirements and follow up with team members to ensure timely completion of tasks
Data Management:
Collect and input data from various sources, such as underwriting teams and claims departments, into tracking systems or databases to ensure accurate reporting and analysis
Assist in the preparation of performance reports by compiling data and generating preliminary insights for review by senior team members
Compliance Assistance:
Support the team in ensuring compliance with regulatory requirements and internal policies by maintaining up-to-date records and documentation
Assist in the preparation of compliance reports and audits, ensuring all necessary information is readily available
Communication and Coordination:
Act as a point of contact for internal and external stakeholders regarding administrative queries and renewal processes, ensuring effective communication and timely responses
Coordinate with brokers and other partners to gather necessary information for renewals and onboarding, fostering strong working relationships
Continuous Improvement:
Identify opportunities for process improvements within the administrative and tracking functions, suggesting enhancements to streamline workflows and increase efficiency
Stay updated on industry trends and best practices related to delegated authority and reinsurance, contributing to team discussions and knowledge sharing
Support Team Development:
Participate in team meetings and contribute ideas for enhancing team performance and achieving strategic goals
Training:
The successful candidate will complete a Level 3 Financial Services Administrator Qualification
Training Outcome:
Excellent progression available within the company
This may lead to a permanent position with employer and future progression
Employer Description:Rokstone, part of the Aventum Group, is an established international underwriting MGA and approved Lloyd’s of London coverholder, where we also hold a Lloyd’s Box. With innovation at our core, we go beyond the ordinary to offer brokers specialised (re)insurance solutions. Within Rokstone, we house specialist MGAs such as Novus, iSure and iFarm, each contributing to our commitment to redefining industry standards. Working Hours :Monday -Friday
Shifts to be confirmedSkills: IT skills,Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Administrative skills....Read more...
You will be fully trained to carry out the following main tasks:
Enquiry handling and customer service:
Act as first port of call for all type of enquiries. Respond to emails, phone calls, and other communications following established procedures
Assist in managing course registers for both in-person and online classes and recording attendance
Welcome and assist teachers attending in-person teaching at the Thames Suite. Support teachers delivering online courses
Liaise with Digital Skills teachers and other training providers in the University to arrange courses or talks under the Digital Capabilities programme
Contribute to promoting the Digital Capabilities programme by assisting with newsletters, social media updates, and other communication channels
Monitor user’s additional need requirements and provide support
Financial and administrative:
Help us to ensure that our course and delegate information in our course management system is correct and up to date, in line with our data quality standards
Follow established processes for making administrative arrangements for courses and events (e.g., room booking, signage, catering, travel and accommodation for staff)
Monitor payments, making sure we obtain the information we need on time. Work with the finance team to ensure we receive the money we are expecting
Follow our processes and issue refunds where appropriate
Raise Purchase Orders (e.g., for buying equipment, licences, and training)
Create/update documents that explain how our processes work
Maintain and regularly update mailing lists and expressions of interest
Support for teaching and training services:
Make sure that room, computers, software and equipment comply with our standard checklist and that they are ready when needed (e.g., are the computers and projection screens on? is the right software installed?)
When you identify non-compliant issues take remedial action (e.g., fix the issue directly or contact the technical support team)
Track, audit and keep inventories of licenses and equipment
Learn to install and test basic software, either manually or using systems provided, liaising with internal suppliers for support when required
Learn to provide basic IT and AV support (face-to-face and online). This might be showing people how to use the technology before a session or reacting quickly to live issues
Assist with the maintenance of course materials and resources, including the scheduling, recording and editing of course sessions, ensuring compliance with digital content publishing procedures
Training:Duration:
15 months practical training period, plus 3 months for End Point Assessment
Delivery model:
Work-based training with your employer
10 days Business Professionals training at college
Approximately 12 on-site assessment visits per year
Level 2 Functional Skills in maths and English (7 days at college for each, if required)
Off the job training will count for at least 6 hours per week of an apprentice’s time at work
Qualifications included:
Level 2 Functional Skills in English and maths (if required)
Level 3 Business Administrator apprenticeship standard
End Point Assessment:
Knowledge test
Portfolio based interview
Project/improvement presentation
Training Outcome:Over 80% of our apprentices continue with us in the role they have been trained for after their apprenticeship and that is just the start of their career.Employer Description:We are the largest employer in Oxfordshire with around 16,000 staff working in and around Oxford in a huge range of roles.
Our apprentices are never on their own and will benefit from a supportive environment working in collaboration with the rest of our committed team. You will also be supported by the central apprenticeship team and you will join our growing network of apprentices within the university. You will have the opportunity to become an apprenticeship ambassador for the University and region.
We will provide you with a welcoming and inclusive workplace, offering support and development opportunities that will enable you to progress and do your best work. We recognise diversity as our strength, vital for innovation and creativity, and we aspire to build a truly diverse community, which values and respects every individual’s unique contribution.Working Hours :Monday - Friday 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Initiative,MS Excel, Outlook and Word,Keen to learn new skills,A technical mindset....Read more...
