Welcoming visitors and handling incoming/outgoing calls and mail
Supporting day-to-day admin tasks using Microsoft Office (Word, Excel, Outlook)
Keeping the workspace tidy and maintaining stock and display shelves
Managing office supplies and replenishment
Inputting financial data and processing invoices
Assisting with customer and supplier data management
Performing accurate and timely data entry
Collecting and managing various data sets for reporting
Supporting the Supply Chain team directly, with the opportunity to assist Sales, Marketing, NPD, and Finance
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
We are committed to investing in our Business Administration apprentices not just during their training, but for the long term
Our goal is to support apprentices in gaining valuable skills and experience, with a clear path for continued growth within the company
We hope that after completing their apprenticeship, they choose to stay with us, taking on new responsibilities and progressing into more advanced roles
Their development is important to us, and we’re excited to help them build a successful and rewarding career here
Employer Description:Purity Global was formed by a group of experienced household and non-food retail experts who identified an opportunity in the market to develop great quality, low cost household products. Purity Global specialises in supplying laundry and dishwasher products to the UK major retail multiples, the discount and convenience sectors. Our head office, based in Hull, is run by a team who are passionate about reliability and bringing good quality, high value household products to the UK market and making them a success for our customers and consumers.Working Hours :Monday - Friday, 08:30 - 16:30Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Creative....Read more...
Assist the accounts team with invoice processing and data entry
Maintain organised digital and physical records of financial documents
Provide general administrative support to the accounts function
Assist with compiling reports and reconciling supplier or subcontractor payments
Placing orders for the sales and operations teams based on job requirements
Manage purchasing of office supplies and other business needs
Liaise with suppliers to obtain quotes, confirm order details, and ensure timely deliveries
Record and track purchase orders and delivery confirmations
Assist with internal audits and associated documentation
Maintain accurate records for staff certifications and training
Monitor and track subcontractor certifications and ensure records are up to date
Further compliance function support through data entry, document control, and administrative tasks
Carry out and log regular fire safety checks, emergency lighting testing, and legionella monitoring in the office
Help coordinate corrective actions and follow-up activities after audits or checks
Other general sales support functions
Training:Business Administrator Level 3.
Training will take place at the workplace with a team's session once every 2-weeks.Training Outcome:Upon completion of the apprenticeship the possibility of a full-time position with internal progression.Employer Description:vietec has an excellent track record of providing ICT infrastructure solutions to sectors covering NHS, education, commercial and government.
The vietec portfolio is wide-ranging and covers all ICT infrastructure services from design to implementation. Our expert team designs and installs both bespoke complete network systems and isolated solutions that integrate in to your existing system. vietec’s services include wireless technologies, fibre & data cabling, audio visual systems and IP security surveillance.Working Hours :37.5 hours per week between 8:30am - 5pm with an hour lunch, Monday - FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Settlements Officer (Business Admin Apprenticeship).
Your role:
The Access Bank Apprenticeship program provides ambitious and talented individuals with an alternative route to a career in Banking. You'll earn a salary working whilst completing training for a recognised qualification.
You'll be joining a diverse dynamic team of individuals and a bank with an Investors in People (IIP) Platinum status. At The Access Bank UK Ltd, we have a clear purpose – we develop our people to become world-class professionals.
You need to have completed your A-levels or equivalent along with a level 5/6 in English Language and Maths GCSE.
Duties:
Inputting Treasury settlements.
Processing FX, Money Markets, Securities and Savings products.
Inputting/processing/authorising payments from a range of business areas, including Trade Finance and Investment Operations.
Processing and maintenance of Trade Finance and Mortgage loans products.
Dealing with Bank-to-Bank enquiries.
Providing cash management support to the Treasury Front Office.
Producing and submitting various external reports resulting from the Treasury activity being conducted.
General database maintenance.
Carrying out payment investigations.
Providing back-office support and service for banking operations.
Training:You will gain a Level 3 Business Administrator Qualification.
Training Outcome:Your career development and professional qualifications don’t stop after the apprenticeship. Focused and determined individuals will be able to attain further qualifications – and when your training is complete, you will have the opportunity to work towards a Trade Finance qualification to become an expert in your field.Employer Description:As we continue to expand internationally, this role offers a unique opportunity to gain valuable experience and contribute to our dynamic Financial Services operations. As an Investors In People Platinum award organisation, we are committed to helping our employees reach their full potential through providing continuous learning opportunitiesWorking Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative....Read more...
You will work closely with the CFO/COO, Principal, staff, governors, external agencies, parents/carers, and pupils. This role requires a proactive, detail-oriented individual with strong organisational and communication skills.
Responsibilities:
Deliver responsive admin and word processing services across the school
Provide welfare support to pupils, including first aid and parent communication
Arrange meetings, conferences, and school events
Manage business travel bookings and staff diaries
Take meeting minutes and distribute notes
Maintain and update administrative and data systems
Handle reception duties and manage visitor sign-in
Respond independently to correspondence
Maintain and refresh display boards
Manage financial systems (dinner money collection, invoice payments, etc.)
Ensure stock/supplies are securely stored and tracked
Oversee office equipment servicing
Support colleagues and contribute to wider school duties
Maintain confidentiality and data protection compliance
Promote and support safeguarding, equality, and health and safety policies
Participate in training and staff development activities
Ideal Candidate:
Essential:
Previous experience in admin/finance support
Good written/verbal communication and numeracy skills
Able to manage workload and meet tight deadlines
Accurate with financial data and record keeping
Skilled in Microsoft Word, Excel, and IT systems
Understanding of school operations and governance
Able to build effective relationships with children and adults
Team-oriented, with awareness of school responsibilities
Willingness to undergo first aid training
Self-motivated, flexible, and professional
Committed to equality, safeguarding, and continuous improvement
Willing to undergo an enhanced DBS check
Fluent spoken English (essential under Immigration Act 2016)
Desirable:
Experience in minute-taking
Familiarity with school finance and regulations
Training:
During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as project management, systems & processes, business structures and so much more
You will undertake the ground-breaking Professional Apprenticeships Business Administrator Level 3 qualification
Professional Apprenticeships hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021
They also boast the highest Ofsted rating, which only a select few training providers in the region have
The programme is designed to mould you into a high-level, all-rounded business professional
You will learn in detail about business communication, organisation, managing change, problem solving & much more
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential
Training Outcome:
Opportunities for training and professional development
Employer Description:Based in the heart of East Manchester, we are an ambitious and inclusive Multi Academy Trust. Just like the city we are proud to call home, we do things differently and we are looking for innovators and change-makers to join us on our mission as we look to grow our family.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
The role will include on-the-job training and a college-based qualification. You will be expected to attend college for at least one day per week to support your learning and progress in this role.
Key Responsibilities:
Administrative Support: Provide administrative assistance to the advice team, including filing, scanning, and managing client recordsClient Interaction: Assist with client queries, ensuring a high standard of customer service both in person and via phone or email
Document Preparation: Help prepare documents, reports, and correspondence related to client cases and advice sessions
Data Entry: Input and update client information in the database, ensuring accuracy and confidentiality
Appointment Scheduling: Assist with scheduling client appointments, ensuring that the advice team’s calendar is organised and up-to-date
Supporting Advice Team: Provide general administrative support to advisers, including maintaining case files, preparing reports, and assisting with follow-up actions
Attend College: Commit to attending college at least one day per week as part of the apprenticeship programme to gain relevant qualifications in Business Administration
Training:Level 3 Business Administrator Apprenticeship Standard:
No weekly release day into college
One monthly workshop in college
Assessor will visit the workplace every 4-6 weeks
All assignments will be set via Aptem (our CRM system)
Training Outcome:Future prospects:
Opportunities to develop administration skills to maintain an employment role with the potential for progression into an advice and guidance focus role
Employer Description:We are a dynamic organisation dedicated to supporting community projects, retail initiatives, and national fundraising efforts. Our mission is to create a positive impact through strategic financial management and exceptional customer service. We are always on the lookout for talented individuals who are passionate about bringing their skills to advance our work tackling poverty in all its forms. This is a great opportunity to work for a flexible employer committed to its staff. The St Vincent de Paul Society is accredited IIP at Silver level and is proud to be a Living Wage Employer.Working Hours :Monday- Friday
8.00am- 4.00pm/5.00pm.
37.5 hours a week and one day accredited trainingSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Main Duties:
Check daily for tasks allocated by the Team Leader, ensuring they are completed and any specific instruction or advice is understood and followed
Obtain any necessary documents to assist in the setting up of cases, saving and naming them in accordance with naming conventions
Provide administrative support to the Process Team and other teams where necessary
Review data as required from client instructions identifying inaccuracies, missing data or other anomalies
Cross check all information as necessary to confirm its accuracy
Import case information swiftly and accurately using agreed processes and systems
Communicate effectively with fee earners and teams ensuring the efficient completion of processes
Ensure the accurate recording and break down of financial information
Review, identify and correct errors when they occur
Ensure the timely production and accurate output of printed and electronic correspondence
This description is intended to provide a broad outline of the main responsibilities only, it is not intended to be a complete, detailed account of all aspects of the duties involved and will be subject to periodic review. The post holder will be expected to be flexible in relation to the duties they undertake and location of work subject to the needs of the business.
Company Benefits:
Company pension
Free medical benefits
Life cover
Enhanced annual leave
Bonus scheme
Retail discounts
Cycle to work scheme
Training:Level 3 Business Administrator Apprenticeship Standard, which includes:
Level 2 Functional Skills in maths and English (if required)
Blended on / off the job training and location to be confirmed.Training Outcome:Opportunities for progression exist across the firm for colleagues who seek advancement either as legally qualified or in supporting roles.Employer Description:JB Leitch is an established Legal 500 commercial law firm based in the heart of Liverpool specialising in legal services for the property management sector. Our excellence is recognised nationally, and we act for corporate clients across England and Wales.Working Hours :Monday - Thursday, 9.00am - 5.30pm and Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working....Read more...
Finance Support:
Assisting with invoice processing, purchase orders, and basic book keeping
Supporting monthly expense reconciliations and data entry into finance systems
Helping compile financial reports for internal use
HR Support:
Assisting with the onboarding and offboarding processes (e.g. collecting documentation and processing leaver paperwork)
Maintaining confidential employee records and updating Bright HR
Inputting payroll data and logging sick absences
Supporting the coordination and recording of training sessions
Safeguarding:
Maintaining up-to-date records of DBS checks, training certificates, and incident logs
Keeping track of who needs to complete safeguarding training or refresher courses
Booking meetings or training sessions related to safeguarding
General Administration:
Managing incoming and outgoing communications (emails, phone calls, post)
Supporting matchday and event logistics as needed
Training:Business Administrator Level 3 Apprenticeship Standard:
Flexible delivery utilising monthly Masterclasses and 1-2-1 tutoring sessions
You'll be given new knowledge, skills and behaviours every month. GLP Training will then support you in applying these to your role and evidencing this
Training Outcome:
Potential for extended contract depending upon successful completion of apprenticeship and overall performance
Employer Description:Worcestershire County Cricket Club is one of the 18 major county cricket clubs which make up the England and Wales Cricket Board. We play to the highest level of professional cricket with a history stretching back over 155 years.
Our vision is to become Worcestershire’s premier destination for live sports, entertainment & hospitality, whilst providing great experiences for everyone who comes to New Road.
We are passionate about our people and strive to make our working environment a welcoming and inclusive one, fuelling ambition with opportunities and support to help our people achieve their personal and professional goals.
Our values of Trust, Inclusiveness, Kindness, Resilience and Togetherness, resonate across everything we do at the Club and define our culture and behaviours.Working Hours :This may include working some evenings and weekends, during the busy Cricket season. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental....Read more...
Administration:
Provide general clerical and administrative support, including photocopying, filing, completing standard forms, and responding to routine correspondence
Maintain both manual and computerised records and management information systems
Produce reports and data lists as required (e.g., participant information)
Undertake IT-based tasks to support programme delivery and administration
Take accurate notes during meetings
Carry out general administrative procedures as needed
Maintain and collate training attendance records
Organise training events across all programmes, both in-person and online
Communicate effectively with participants regarding training schedules and updates
Manage shared email inboxes related to all Teaching School Hub programmes
Maintain participant data across systems such as Insightly and My Ambition
Resources:
Operate relevant office and ICT software/tools (e.g., Microsoft Word, Excel, databases, spreadsheets, CRM systems)
Maintain stock and supplies, including cataloguing and distribution
Provide general advice and support across the Teaching School Hub remit
Assist with general financial administration tasks, such as processing orders
General Responsibilities:
Comply with all policies and procedures, including those related to safeguarding, health and safety, confidentiality, and data protection. Report any concerns to the appropriate person
Promote and support equality and diversity within the workplace
Contribute positively to the overall ethos and aims of the Teaching School Hub
Collaborate with and support other professionals as needed
Attend and participate in relevant meetings and team activities
Engage in training, learning opportunities, and performance development as required
Training:
You will work towards your Level 3 Business Administrator qualification across a total duration of 18 months!
Training provider: LMP Group: https://lmp-group.co.uk/
All online/remote learning, no classroom or college day release
An allocated tutor will support you throughout the apprenticeship
Training Outcome:
Future opportunities for progression
Employer Description:STEP Academy Trust is a multi-academy trust headquartered at Gonville Road, Thornton Heath, Surrey, CR7 6DL. Established in 2011, the Trust operates 20 primary academies across South London and East Sussex, all unified by the mission of “Striving Together for Excellence in Partnership.”Working Hours :Monday - Friday, 9.00am - 4.00pm, Term-Time Only.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience....Read more...
We are seeking a motivated Business Administration Apprentice to join our friendly team. This is a fantastic opportunity to learn about business operations within the education technology sector while gaining a recognised Business Administrator Apprenticeship qualification plus the opportunity to gain a recognised MIS Support Accreditation qualification. About the Role as a Business Administration Apprentice, you’ll play a vital role in supporting our team to deliver high quality services to our customers. You’ll gain exposure to a variety of tasks, developing essential business skills while contributing to the smooth running of our business operations.
Provide administrative support to the team, including handling emails, phone enquiries, and customer queries.
Support the team by taking phone calls and logging and tracking customer support tickets in Freshdesk, our call logging system, and following up on any actions.
Maintain and update client records and data within our CRM system- Freshdesk and maintain accurate customer email distribution lists.
Assist with scheduling client appointments, training sessions, and webinars.
Help prepare and distribute client documentation, such as user guides and training materials.
Assist with processing invoices, purchase orders, and other financial documents.
Contribute to internal projects, such as improving processes and resources.
Ensure accurate and confidential handling of data, in line with GDPR and company policies.
Support marketing activities, such as preparing newsletters and social media content.
Support the team in maintaining the company website.
Training:Apprenticeship Details - 16 months expected duration to complete, working towards your Level 3 Business Administration Qualification. (All learning is delivered online/ remote).
Training Provider: LMP Education (rated 1st best UK training provider).Training Outcome:Completion of the level 3 qualification and potentially a full time role.Employer Description:Established in 2014, Pennine Education Ltd is a trusted partner to 150 schools and Academies, providing expert support and guidance in the use of the two leading Management Information Systems (MIS), SIMS and Arbor. We help schools optimise their data management processes, ensuring they have the skills and knowledge to manage pupil & staff information, reporting, Finance and compliance with Statutory Returns with confidence. We provide a customer Helpdesk, open from 8.30 - 4.30 daily, including school holidays.Working Hours :Monday - Friday 8:30am - 16:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Creative,Initiative....Read more...
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals
Exercises proactivity and good judgement
Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way
Seeks advice of more experienced team members when appropriate
Builds and maintains positive relationships within their own team and across the organisation
Demonstrates ability to influence and challenge appropriately
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms
Uses the most appropriate channels to communicate effectively
Completes tasks to a high standard
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace
We are looking for individuals with the following attributes:
Strong interpersonal and communication skills
Highly motivated
A positive attitude
Competent in numeracy & literacy
Strong organisation skills, with the ability to multi-task
Has a keen eye for detail
Training:Business Administrator Level 3 Apprenticeship Standard:
Venue:
The Sheffield College, Pennine 5 Campus, 41 Silver Street Head, Sheffield City Centre, Sheffield S1 2DD
Attendance:
Blended learning
Face to Face
Google Classroom
Training Outcome:
To be discussed and agreed as appropriate
Employer Description:International Energy Products is a one stop shop for all of your raw material needs.
We specialise in the production and manufacture of nickel alloys, stainless and low alloy products.
We have the in-house expertise to produce bar, flats, forgings and machined parts all in line with your customer specification.
With a team of expeditors we have the ability to project manage the supply chain process throughly and ensure that your product is delivered on time to meet the necessary quality procedures and requirements of our industry.
In essence we hold bar stock and ingots to provide greater flexibility. You may be looking to order bar lengths or pieces cut to length, this is all covered with our own in house capability.
Production and Manufacture
In-house Expertise
Project Management & Supply Chain ProcessWorking Hours :Monday - Friday between the hours of 8.00am and 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working....Read more...
The role provides essential administrative, clerical, financial, and reception support to ensure the smooth and efficient running of the school office. Working closely with the Office Manager, the post holder will be responsible for a variety of tasks including data entry, managing reception duties, and supporting payroll, recruitment, and finance administration as required.
Reporting to the Headteacher, the role involves a mix of supervised and independent work, requiring the post holder to manage their own workload within established procedures while referring complex issues to senior staff. The role also includes being a key point of contact for parents, carers, governors, external agencies, and members of the public, offering clear and professional advice and support.
Flexibility, professionalism, and the ability to handle confidential and sensitive information are essential, as the post holder may be asked to undertake additional duties aligned with the level and responsibility of the role.
Provide appropriate advice and guidance to visitors and callers, using sound judgment within established procedures. Assess the urgency of issues, liaise with relevant school staff, and respond accordingly
Carry out reception duties, including handling routine telephone and in-person enquiries, signing in visitors, and maintaining a welcoming front desk environment
Support the supervision of students on work experience, as well as trainees and voluntary helpers
Assist with first aid and pupil welfare duties, including caring for unwell pupils and liaising with parents and staff as necessary
Coordinate arrangements for school nurse visits, photography sessions, and similar activities
Provide general clerical support, including taking and relaying messages, photocopying, filing, scanning, emailing, completing routine forms, sorting and distributing mail, and maintaining stock of internal forms
Maintain manual record-keeping systems and collate student reports as needed
Input data into management information systems and maintain accurate computerised records
Generate basic data reports, such as pupil information and attendance summaries
Perform a range of IT-based tasks, including typing letters, memos, meeting minutes, and other documents
Manage routine administrative functions such as maintaining registers, tracking school meals, arranging meetings, coordinating schedules, and handling internal communications
Training:
Qualification: Business Administrator – Level 3 (equivalent to A Level)
Duration of course: 18 months
Training Provider: LMP Education (Rated No 1 Training Provider in the UK!)
Training Outcome:Possible full-time employment upon completion of the apprenticeship. Employer Description:We are a happy, lively, caring school at the heart of the vibrant, strong Eccleshill village community. We are fortunate to have large, airy classrooms in our school and our outside grounds are extensive and beautiful. We are a school with a strong ethos of learning through ‘courtesy, kindness and respect ’, which underpins our curriculum. Holybrook Primary School has committed, dedicated, enthusiastic and conscientious staff who plan carefully for the different learning needs and learning styles of the children in their classes.Working Hours :Monday to Thursday 8am to 4pm and Friday 8am to 3.30pm (30 minute unpaid lunch break included each day).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Key Accountability & Responsibilities
To work as part of a team delivering a first-class, professional customer service, ensuring that, where possible, customer enquiries, payments and complaints are resolved at the first point of contact
To greet customers in a friendly, professional and courteous manner
To work within established procedures for each service request, including logging, processing and progress chasing enquiries, adhering to service level agreements and quality standards to maximise customer satisfaction
To maintain electronic and written records of letters and forms received, information given, services requested and complaints made, to ensure accuracy of information and efficiency when dealing with customers
In conjunction with the Service Advisor/Senior Service Advisor, to encourage feedback on services provided and recognise the changing needs of the service, and make recommendations to the
Service Manager/Depot Manager for service improvement
To undertake general administrative duties to ensure the smooth flow of work within the Customer Service Reception
To assist the Service Advisor/Senior Service Advisor in giving repair estimates and price quotations and offer repair suggestions
To obtain customer authorisation and order numbers
Training:Level 3 Business Administrator Apprenticeship.
This apprenticeship is delivered through work-based learning, which means that all training is done at the workplace, eliminating the need to attend college. The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly.Training Outcome:This is a fantastic opening to gain permanent employment in a varied and ever expanding industry. Ford and Slater has an enviable reputation for well trained, high quality staff and this is a career opportunity not to be missed.Employer Description:The company was founded in 1928 and has a distinguished history as a franchised commercial vehicle dealer. Ford & Slater was acquired by Peter Strevens in 1991 and the Directors of Ford & Slater comprise Strevens family members and other senior managers. Certain key milestones in recent years include the following: •Over £10 million invested in new dealerships in the last ten years •Eleven dealerships across the East Midlands and East of England, over 525 employees •Seven ATFs across the group •Winner of the Motor Transport Apprenticeship of the Year Award in 2018 •Winner of the PACCAR Financial International Dealer of the Year in 2018 •Noden Truck Centre was acquired in January 2019 •Winner of Retail Sales of the Year in 2018 •Winner of DAF's International Dealer of the Year 2020 As a privately-owned company we take a long-term view. The Company owns the majority of its dealerships, profits have been re-invested since 1991 and security of employment is very important. Our Mission Statement is to exceed our customer’s expectations by offering high quality transport services in an ethical manner at competitive prices. We will achieve this by utilising the synergies within our dealership group, offering innovative solutions and a “one-stop shop” provided by highly motivated and skilled long-term employees, reinvesting profits to provide modern, safe premises. DAF Trucks is our only truck manufacturer relationship, consequently our interests are wholly aligned with DAF Trucks unlike other dealers with competing manufacturer relationships. DAF Trucks is a subsidiary of PACCAR Inc, the worldwide quality leader in the design and manufacture of premium light, medium and heavy-duty commercial vehicles.Working Hours :Days and shifts are to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Throughout the apprenticeship, you’ll work at our Support Office within the Customer Success Team, where you will learn to:
Contribute to a wide-reaching review process, identifying and suggesting business improvements, streamlining operations across a large national company
Understand key business systems and databases, learning to create and manage reports, build dashboards, and maintain high-quality digital data to support Sales, Marketing and Customer Service teams
Use the CRM platform, Salesforce, to effectively to manage workflows, report on business metrics and customise reports
Develop your technical skills to contribute to the business digital transformation project
Build project management skills, learning to manage small-scale projects and helping with planning, setting timelines, tracking progress and reporting outcomes
Understand and use project management tools and methodologies
Identify potential inefficiencies and suggest improvements, learning root cause analysis methods and Lean Principles
Build an understanding of the principles of continuous improvement, participating in developing new ideas for process optimisation
Become an ambassador for our “Customer First” culture, resolving any issues quickly and keeping your colleagues and customers informed, so they feel truly valued
Manage multiple tasks and deadlines as part of a varied workday in a fast-paced operational environment
Training:You will complete a level 3 Business Administrator Apprenticeship Standard. This programme will be delivered using a combination of:
Workplace experience to gain practical skills
Guidance and training from an experienced workplace mentor
Industry-recognised training leading to an apprenticeship qualification. You will attend training workshops both online and in person. These will take place within the workplace and at other training locations
On successful completion of the level 3 apprenticeship, there will be an opportunity to continue your development and progress to a level 4 qualification
Training Outcome:On successful completion of the level 3 apprenticeship, there will be an opportunity to continue your development and progress to a level 4 qualification. This would support the opportunity to progress to a Customer Success Analyst role.Employer Description:Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.Working Hours :In agreement with the manager, but Monday–Friday between the hours of 8.00am - 5.30pm e.g., 8.00am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Do you have a passion for all things automotive? Could you deliver a great standard of customer service? Then it’s time you considered a career with Ford and Slater. We are looking for passionate individuals with a love of all things that drive.
Key Accountability & Responsibilities
To work as part of a team delivering a first class, professional customer service ensuring that where possible customer enquiries, payments and complaints are resolved at the first point of contact
To greet customers in a friendly, professional and courteous manner
To work within established procedures for each service request including logging, processing and progress chasing enquiries, adhering to service level agreements and quality standards to maximise customer satisfaction
To maintain electronic and written records of letters and forms received, information given, services requested and complaints made, to ensure accuracy of information and efficiency when dealing with customers
In conjunction with Service Advisor/Senior Service Advisor, to encourage feedback on services provided and recognise the changing needs of the service, and make recommendations to the Service Manager/Depot Manager for service improvement
To undertake general administrative duties to ensure the smooth flow of work within the Customer Service Reception
To assist the Service Advisor/Senior Service Advisor to give repair estimates and price quotations and offer repair suggestions
To obtain customer authorisation and order numbers
Training:Business Administrator Level 3 Apprenticeship Standard:
This apprenticeship is delivered through work based learning, this means that all training is done at the workplace eliminating the need to attend college
The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly
Training Outcome:
This is a fantastic opening to gain permanent employment in a varied and ever expanding industry. Ford and Slater has an enviable reputation for well trained, high quality staff and this is a career opportunity not to be missed
Employer Description:The company was founded in 1928 and has a distinguished history as a franchised commercial vehicle dealer. Ford & Slater was acquired by Peter Strevens in 1991 and the Directors of Ford & Slater comprise Strevens family members and other senior managers. Certain key milestones in recent years include the following: •Over £10 million invested in new dealerships in the last ten years •Eleven dealerships across the East Midlands and East of England, over 525 employees •Seven ATFs across the group •Winner of the Motor Transport Apprenticeship of the Year Award in 2018 •Winner of the PACCAR Financial International Dealer of the Year in 2018 •Noden Truck Centre was acquired in January 2019 •Winner of Retail Sales of the Year in 2018 •Winner of DAF's International Dealer of the Year 2020 As a privately-owned company we take a long-term view. The Company owns the majority of its dealerships, profits have been re-invested since 1991 and security of employment is very important. Our Mission Statement is to exceed our customer’s expectations by offering high quality transport services in an ethical manner at competitive prices. We will achieve this by utilising the synergies within our dealership group, offering innovative solutions and a “one-stop shop” provided by highly motivated and skilled long-term employees, reinvesting profits to provide modern, safe premises. DAF Trucks is our only truck manufacturer relationship, consequently our interests are wholly aligned with DAF Trucks unlike other dealers with competing manufacturer relationships. DAF Trucks is a subsidiary of PACCAR Inc, the worldwide quality leader in the design and manufacture of premium light, medium and heavy-duty commercial vehicles.Working Hours :Days and shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
Are you ready to step into a role where your organisational skills and project oversight directly shape successful outcomes? Imagine working in a supportive, structured environment where your efforts are recognised and rewarded - with a competitive salary, your birthday off, a company laptop and phone, and a NHS cash benefit plan after probation. Add 23 days' annual leave (plus bank holidays) and a group pension, and you've got a role that offers more than just a job - it offers balance, security, and growth. Join a company that's been a trusted IT partner in the retail space for over 20 years, working with some of the UK's most recognisable brands.European Information Technology is seeking a driven and detail-oriented Project Co-ordinator to join its team in Crayford. This is a full-time, office-based position ideal for someone who thrives in a fast-paced environment and enjoys managing projects from end to end.About the RoleThe ideal candidate will be responsible for planning, coordinating, and implementing projects within agreed budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members. Strong administration and organisational skills essential.As a Project Co-ordinator, you'll be responsible for all aspects of delivery including booking engineer visits for projects alongside projects administrator, speaking directly to end user customers, ensuring each job is completed and finally, working on invoicing for end of project billing. Driving everything forward from planning to implementation, your actions will directly influence the efficiency and cost-effectiveness of the project.You will cover the day to day management of all project elements including both third party contractors and EIT employees engaged in site work, budgets and on-going reviews of the supporting paperwork process. Responsibilities
Working with Projects Team on further works EIT completeCompleting standardised stakeholder updates on all projectsMaintaining and monitoring project schedules, ensuring that all tasks are being completed on timeMonitoring project budget, including financial performance and resource planningOrganising and attending stakeholder meetings, taking minutes and distributingCompiling project status reports and presentations for senior management and clientsIdentifying and assessing project risks, and reporting to the Ops/Engineer DirectorProviding assistance with business development, including coordinating, tracking, and writing project proposalsProviding administrative support as needed, including filing paperwork and taking meeting notesHandling any risks and issues raisedUnderstanding of CRM system and managing customer expectationsEnsuring each job is complete with a sign off and photos of the installations in line with administration support staffWorking on any documentation that may assist with the process to ensure we continue to develop and improve upon our service deliveryAnswer and redirect all incoming calls and emails as appropriate
The main duties listed above are not intended to be exhaustive and may be revised in accordance with the requirements of the department and the company. Location
Permanent, full time positionStandard business hours (9am - 5.30pm)Office based - Crayford, DA1 4SL
The successful candidate will be rewarded with the following salary and benefits:
Salary of £30,000 - £34,000 per annum (dependent upon experience)Salary negotiable based on experience23 days' annual leave (plus bank holidays)Birthday off work (If it falls on a weekend the nearest Monday or Friday off)WPA Cash Benefit Healthcare Policy (upon successful probation)Group stakeholder pension (after three months)Company LaptopCompany Mobile PhoneCompany Credit Card for all business expenses (upon successful probation, if required)
All applicants must be eligible to live and work in the UK, and due to the nature of our business have a clean credit/criminal history. EIT Limited is an equal opportunities employer. About UsEuropean Information Technology has been in the retail environment for over 20 years and has a vast portfolio of clients we work with. Our aim is to provide a service to customers meeting their IT needs generally, but also including Installation of network infrastructure, Point of Sale rollouts, Maintenance, Chip & PIN deployments, WiFi and IT procurement. ....Read more...
Person Specification
The ideal candidate for the Administrator role will love organising files, records, equipment, and people – someone who pays attention to detail and enjoys a varied workload. They will be an able communicator both in person, on the phone and over email and an energetic and motivated organiser. They will be able to work to deadlines and be a confident first point of contact for the organisation.
The key responsibilities are:
Organisational administration
To support the management of robust office systems including sourcing and co-ordination of physical resources and digital filing
To support both organisations with financial administration, keeping invoice and credit card logs, soliciting the relevant paperwork from new suppliers, recording transactions on the accounting system, arranging payments, producing reports and bank reconciliation
To provide administrative support, helping to arrange accommodation, travel and other arrangements as part of event delivery
To deal with general enquiries via phone/person/email
To organise appropriate venues for meetings, order catering when required and ensure rooms and equipment are prepared
To support the taking of minutes for a range of meetings
Monitoring and evaluation documentation
To provide support for events and projects with a particular focus on collating monitoring and evaluation from participants, or funded projects ensuring evaluation sheets are distributed, collected and inputted to the relevant systems
To support work in partnership with key delivery providers, partners and agencies, to disseminate and collate monitoring and evaluation documentation
To help maintain effective digital filing systems to support reporting back to funders
To work with the project evaluators sending them information from our projects they need
Database management
To collate and update databases for activities and finances
To input monitoring data from activities into spreadsheets and or funders monitoring systems for reporting
To help input data to a database framework that enables us to extract information quickly and effectively enabling us to target the relevant people for different events and company communications
Cultural partnership, volunteers and residents’ communication
To send out information to cultural partnership members, volunteers and residents, updating them on activities and promoting opportunities for engagement
To support the administration around commission applications.
To put events on Eventbrite and monitor sign ups
Arrange meetings and co-ordinate the scheduling of meetings, volunteer gatherings as well as booking participants into project delivery
To help recruit and welcome new members, volunteers and residents
To help collect the monitoring data for the Place partnership programme and input into relevant systems
Training:Standard & level
The successful candidate will work towards completing the Level 3 Business Administration Standard from the Institute for Apprenticeships & Technical Education. Delivered by Blackpool and The Fylde College offering expert tuition and exceptional facilities.
Personalised programme
Your B&FC apprenticeship is made up of several different elements and each one reflects your individual abilities and career goals. Our expert tutors and assessors have relevant industry experience and will support you to achieve all your goals.
Off-the-job training
Developing your skills at work is called on-the-job training, 20% of your apprenticeship (equal to one full day a week) will be ‘off-the-job’. This might include attending College, tackling projects, online learning, coaching, shadowing, or training for your job.??
Stacks of support
Assessment mostly takes place in the workplace. When you start, you will be allocated a skills coach, who will visit you at least once a month to guide and support you and help you to plan for your future. We will also provide you with specialist support for your English and maths and for any additional needs that you make us aware of.Training Outcome:Contract: Full time, Fixed Term Contract for 2 years.Employer Description:Funded by Arts Council England, LeftCoast delivers Blackpool’s Creative People and Places programme, empowering more residents to discover, choose, and actively engage with the creativity and culture available in their local towns and neighbourhoods. LeftCoast supports everyone involved in its projects to foster a stronger sense of well-being and connection to their communities. By working closely with individuals, community groups, and organisations. LeftCoast aims to inspire positive change and enhance civic life across Blackpool’s neighbourhoods.Working Hours :Working Hours: Generally, 9.00am - 5.00pm. However, some unsociable working hours will be required for events/festivals, with advance notice given.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Initiative....Read more...
Are you an experienced Systems Administrator or Application Support Analyst? Do you have specific experience of supporting and taking responsibility for key business software applications using in the public sector such as Accounting & Exchequer, HR & Payroll, CRM, EDRMS, Property & Asset Management, Planning or similar? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Systems Administrator to act as liaison during a core business systems implementation before taking responsibility for the support applications at a Social Enterprise in the East Midlands. This role is offered as a twelve-month fixed term salaried contract.
The purpose of the role will be to ensure that key line of business software applications function efficiently, are continuously improved, and that staff embers are well trained and supported to ensure a high level of performance. Your day-to-day activities will include acting as implementation liaison, systems maintenance, help desk support, data analysis and reporting, acting as subject matter expert, training and mentoring, documentation, process and systems enhancements, and third-party supplier engagement.
Must Have
Experience providing 1st /2nd line support or systems administration on software applications, such as, but not limited to, Financial Accountancy & Exchequer, CRM, ERP, HR, Payroll, EDRMS, Procurement, Supply Chain, Property & Asset Management, Planning, or any other bespoke application area.
Office 365 applications or cloud software
Help desk support, or incident/problem management.
Nice to Have, but not essential
3rd line support experience
Business or Systems Analysis
Integration
SQL/SQL Server
BI/Reporting tools such as SSRS, Business Objects, Crystal Reports, Power BI, etc
Salesforce
Experience of supporting property/exchequer applications vended by the likes of NEC, MRI/Capita, Civica.
Planning or Geographical Information Systems
ITIL experience.
As an individual you will be an excellent communicator with a positive can do attitude, excellent problem-solving skills, and a desire to give a good customer services. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly and socially-focused organisation embarking on a period of system enhancements designed to provide a better service to customers. This role is predominantly office based, with travel to the office in the East Midlands likely 2/3 times a week. In return you will receive a competitive salary, generous pension contributions and holiday allowance, autonomy to undertake your role, and positive working environment. To take advantage of this fixed term salaried contract opportunity, then please apply immediately as interview slots are available immediately for suitable applicants.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
You will compile weekly payment schedule and starters & leavers report, check bank statements daily for payments due into the company from clients, finance companies and insurers and other tasks and duties as assigned from time to time.
Within recruitment, this requires timesheet processing and compliance.
In doing so recruitment admin handles all timesheet processing/queries & liaises with all candidates in obtaining all documents that are required to make candidates compliant in relation to all MSP requirements
In terms of timesheet processing this function helps to maximize the companies’ weekly profits by chasing candidates for outstanding timesheets.
In terms of compliance this function helps to ensure that the company has all the necessary candidate documentation when an MSP informs us, they would like to carry out an audit.
In regard to the Trevellyan team, this is support function in all elements of credit control and payments to the insurers.
In reference to accountancy this is a support role to accountants and clients in offering good customer service and administration in support of our accountancy services.
Job Responsibilities:
Downloading candidate timesheets
Process AWR changes & placement extensions
Create vendor adjustment forms
Teaching candidates how to submit timesheets on the online portals
Chase unprocessed timesheets from workers
Manage payment queries for candidates where applicable
Manage candidates holiday request forms and send completed forms to payroll
Sending out & chasing outstanding registration documents and references
Creating & sending out PAYE, Umbrella, Ltd & 3rd Party Ltd contracts to candidates
Deal with audits when they are requested by MSPs
Providing references for previous candidates
Manage task management schedules & task follow-up reporting
Run daily and weekly reports
Other tasks and duties as assigned from time to time
Check bank statements daily for payments due into the company from clients, finance companies and insurers
Diarise & chase payments with clients – 7-day SLA for payments
Ensure that all receipts and payments are placed in the credit control system
Reconcile all transactions with the credit control system
Ensure all insurance companies are paid at the end of the month via the statements
Ensure all statements are confirmed as correct and signed off
Ensure accurate and up to date client account files and database are kept
Carryout credit control duties to ensure payments received for our services
Invoicing for client services delivered in support of credit control
Maintain a portfolio of client’s payrolls weekly, bi-weekly and monthly
inbound/outbound customer service calls to our current clients, building relationships
Deal with external supplier queries, HMRC, DWP, courts and other agencies
Contacting customers over the telephone and via email with regards to potential new business
Deal with payroll queries from staff and contractors in a professional and timely manner
Calculations of statutory payments and processing P45 and P60’s and other year-end reports
Analysis of pay summary and pay slips
Upload RTI, FPS and EPS reports to HMRC and pension providers in a timely manner
Training:
Full training will be given leading to a recognised Business Administrator Apprenticeship Standard Level 3 qualification
Full on the job training will be delivered
Off the job training will be supported by our training provider - Davidson Training UK Ltd
You will complete the Functional Skills in maths and English up to and including Level 2 (if you don't already hold the equivalent)
All training will be delivered within the workplace during working hours
Training Outcome:Full time position will be available after the successful completion of the apprenticeship. Employer Description:The Carrington Blake Group are a professional services group serving small and medium businesses through outsourced business support functions. By supporting business needs across various administrative, technical and creative functions, a business can reduce costs, save time, and concentrate on engaging customers.
Our offering to businesses includes:
Accountancy and Financial Management
IT Support and Cloud Computing
Recruitment
Business Start up
Payroll services
Marketing
Web Design and Development
Corporate Insurances
Employee Benefits Scheme
Due to the services we offer, our clients vary greatly, but our approach to solving problems remains the same. As such we are at the heart of industry developments and trends within each service division, providing latest and best approaches to our clients.Working Hours :You will be required to work Monday to Friday, 09:00am - 5:00pm, however you will be paid until 6:00pm to allow you to complete your apprenticeship course work.
40 hours a week.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Motivated,Strong computer skills,Strong command of English,Ability to work independently,Excellent time management,Target driven,Seeking out opportunities,Resilience....Read more...
