Working as Accounts Receivable Administrator you will be an important part of our client’s finance team. You will be responsible for the management of the Accounts Receivable Ledger, and you will be involved with the collection, monitoring and reporting of the company’s debtors.
Please note, this is a fully office-based role, working Monday to Friday from 8.30am to 5.00pm.
To be a success in this role you must have a friendly telephone manner, and you will be good at building strong relationships.
We are looking to speak with candidates who can remain calm whilst working under pressure, individuals with the ability to work to deadlines. If you are motivated, organised with persuasive communication skills and good IT abilities please apply!
We are really keen to speak with candidates who have a desire and the commitment to be involved in a dynamic business, candidates who are passionate and can demonstrate a customer first approach to their work.
In this role you will be responsible for the following: -
Sales Ledger Maintenance:
Allocation of cash to sales ledger accounts.
Answering of sales ledger account queries.
Monitoring of age of debts, open cash and outstanding balances against limits.
Customer Administration:
Creation of new customer accounts, including trade and credit checks.
The ongoing administration of customer master records in SAGE and various CRM systems.
Completion of regular credit checks and reviewing of financial information.
Reviewing credit stopped orders.
Phoning credit stopped customers.
Overriding credit stopped orders.
Credit Control:
Proactive monitoring of customer accounts that are on credit stop.
Preparation of collection letters, ranging from reminders to legal collection notices.
Liaison with internal departments to resolve customer queries.
Phoning and emailing customers to chase debts.
About You:
To succeed in this position, you require: -
Excellent customer service skills.
An excellent telephone manner.
Good attention to detail, whilst maintaining a flexible and adaptable approach
You MUST be IT literate with good all-round MS Office skills.
You are a team player.
Credit control experience is highly desirable but is NOT essential (training will be provided).
The benefits offered with this role include: -
Competitive salary.
32 days holiday (including bank holidays).
Good Pension.
Professional Development & Training.
Staff Discounts.
Free Parking.
Free Eye Tests.
Flexi-time scheme.
Please note, this is an office-based role - you are required onsite throughout the week and the office is based on the outskirts of Exeter, near to the M5, junctions 29 and 30.
To be considered for this role you MUST have the Right to Work in the UK without company sponsorship.
KEYWORDSAccounts Receivable Administrator, Finance, Accounts Receivable Ledger, Debtors, Multicurrency Debtors, Sales Ledger Accounts, Credit Control, SAGE, CRM, Credit Checks, Customer Accounts, Legal Collection Notices, Customer Service, MS Office.
Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy.....Read more...
As a Business Admin Apprentice, you will work closely with the team to support daily operations. Your main duties will include:
· Handling inbound enquiries via phone, email, and web chat.
· Checking initial eligibility for various debt solutions.
· Inputting and managing client information on internal systems.
· Following up with potential leads and gathering required documentation.
· Supporting the admin and advisor teams with general office tasks.
· Delivering excellent customer service and maintaining confidentiality at all times.
· Learning and understanding the financial products we offer to support client queries.
This is a fantastic opportunity for someone looking to grow in a professional, customer-focused environment.Training:· Business Administrator Level 3 Apprenticeship Standard
· Training delivered by Rochdale Training via on-site visits
· Monthly Training 1:1s with a qualified trainer to support development and progressionTraining Outcome:· Opportunity for a full-time role upon completion
· Potential progression to an advisor role
· Ongoing personal development and support with further qualificationsEmployer Description:The Debt Advice Service provides confidential and professional debt advice, helping individuals regain control of their finances. We pride ourselves on a client-first approach and offer tailored debt solutions. This is a great opportunity to join a growing, supportive team and build a career in a meaningful industry.
https://www.debtadviceservice.co.ukWorking Hours :40 Hours per week, Monday to Friday, 9 to 5.30.
Shifts to be confirmed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working....Read more...
We are seeking a motivated and enthusiastic Apprentice Finance and Reception Assistant to join our team. This is an excellent opportunity for someone looking to start a career in finance and business administration while gaining valuable workplace experience through an apprenticeship programme. The role will support the finance department with administrative and accounting tasks whilst also providing a professional administration and reception service to visitors, students, and staff.
You will develop valuable skills in communication, organisation and business processes while working towards your Level 3 Business Administrator apprenticeship.
Duties and Responsibilities
Finance Support:
Assist with processing invoices, purchase orders and payments
Support the maintenance of financial records and filing systems
Input data accurately into finance systems
Support reconciliation tasks and basic reporting where appropriate
Liaise with suppliers and internal departments
General Administration & Office:
Provide administrative support to the wider school office
Prepare letters, reports and communications
Maintain accurate student and school records
Ensure compliance with school policies, including data protection
Support other administrative functions as required
Act as the first point of contact for visitors, parents, students and staff
Provide a welcoming, professional front-of-house service
Answer telephone and email enquiries, directing messages appropriately
Assist with sign-in/sign-out procedures
Manage incoming and outgoing post
Support the booking of meeting rooms and appointments
Training:
The successful candidate will be required to attend a workshop once per month in Lincoln
Training Outcome:
Potential for a permanent role within the school or wider education sector
Progression into administration, finance or school support roles
Potential for further CPD and qualifications
Employer Description:King Edward VI Grammar School, having been founded by royal charter in 1551, is one of the oldest schools in the country. While proud of our heritage and tradition, we have evolved into a forward-thinking grammar school that values not just academic success but also the broader, holistic education of our students.Working Hours :• Monday to Friday
• Either 8.00am- 3.30pm
or 9.00am- 4.30pm
• Total hours per week: 35
• Term-time plus 15 daysSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
We are seeking a motivated and enthusiastic Apprentice Finance and Reception Assistant to join our team. This is an excellent opportunity for someone looking to start a career in finance and business administration while gaining valuable workplace experience through an apprenticeship programme. The role will support the finance department with administrative and accounting tasks whilst also providing a professional administration and reception service to visitors, students, and staff.
You will develop valuable skills in communication, organisation and business processes while working towards your Level 3 Business Administrator apprenticeship.
Duties and Responsibilities
Finance Support:
Assist with processing invoices, purchase orders and payments
Support the maintenance of financial records and filing systems
Input data accurately into finance systems
Support reconciliation tasks and basic reporting where appropriate
Liaise with suppliers and internal departments
General Administration & Office:
Provide administrative support to the wider school office
Prepare letters, reports and communications
Maintain accurate student and school records
Ensure compliance with school policies, including data protection
Support other administrative functions as required
Act as the first point of contact for visitors, parents, students and staff
Provide a welcoming, professional front-of-house service
Answer telephone and email enquiries, directing messages appropriately
Assist with sign-in/sign-out procedures
Manage incoming and outgoing post
Support the booking of meeting rooms and appointments
Training:
The successful candidate will be required to attend a workshop once per month in Lincoln
Training Outcome:
Potential for a permanent role within the school or wider education sector
Progression into administration, finance or school support roles
Potential for further CPD and qualifications
Employer Description:King Edward VI Grammar School, having been founded by royal charter in 1551, is one of the oldest schools in the country. While proud of our heritage and tradition, we have evolved into a forward-thinking grammar school that values not just academic success but also the broader, holistic education of our students.Working Hours :• Monday to Friday
• Either 8.00am- 3.30pm
or 9.00am- 4.30pm
• Total hours per week: 35
• Term-time plus 15 daysSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Part Time Executive Assistant Practice CoordinatorSalary circa 30-36k FTE dependent on skills and experience12 months FTC – potential for permanent position following successful completion of contractPart Time – 20-25 hours per week – spread over 5 days ideallyKnutsford office basedWhy join us?
Competitive salaryUp to 25 days' holiday plus bank holidaysSupportive and friendly working environmentOpportunity to become a key member of a respected local practiceA varied and rewarding role with genuine responsibilityLong-term career stability within an established and growing business
Opus Accountancy Ltd are an established and highly respected firm of Chartered Accountants providing accountancy, tax compliance and business advisory services to a diverse portfolio of owner-managed businesses, high-net-worth individuals and larger corporate clients.As our practice continues to grow, we're looking for an experienced Executive Assistant & Practice Coordinator to become a key member of our team.This is far more than a traditional Executive Assistant role. You'll be the organisational hub of the practice, providing dedicated support to the Senior Partner whilst helping coordinate the smooth day-to-day running of the business. From managing client communications and statutory deadlines to overseeing onboarding processes and supporting practice administration, you will play a vital role in ensuring everything runs efficiently.If you're proactive, highly organised and enjoy working in a fast-paced professional environment where no two days are the same, we'd love to hear from you.Role overviewWorking closely with the Senior Partner, you'll provide first-class executive and administrative support whilst helping coordinate the day-to-day operations of the practice.Key responsibilities include:
Managing the Senior Partner's diary, scheduling meetings and coordinating appointmentsActing as the first point of contact for clients by telephone and email, handling enquiries professionally and confidentiallyPreparing, formatting and proofreading correspondence, reports and other business documentsCoordinating statutory filing deadlines, including company accounts and tax returns, and chasing outstanding information from clientsManaging engagement letters, client onboarding documentation and Anti-Money Laundering (AML) compliance processesMaintaining accurate client records using the firm's practice management systemOrganising meetings, preparing agendas, taking minutes and following up on actionsSupporting billing administration, handling incoming post and general office administrationAssisting with practice improvement projects and providing wider administrative support as required
Ideal candidateWe are looking for someone who enjoys taking ownership, thrives on organisation and can confidently manage multiple priorities whilst maintaining exceptional attention to detail.
Previous experience as an Executive Assistant, Practice Coordinator, Practice Administrator, Office Manager, Senior Administrator or similar roleExperience within an accountancy practice, legal firm or other professional services environment would be highly advantageousExcellent organisational and time management skills with the ability to prioritise competing deadlinesStrong written and verbal communication skills with a professional and confident telephone mannerA high level of discretion when handling confidential client and financial informationExcellent attention to detail and accuracyStrong Microsoft Office skills, including Outlook, Word and ExcelThe ability to work independently whilst also supporting a collaborative team
If you are an organised, professional and proactive Executive Assistant or Practice Coordinator looking for a varied role where you can make a genuine impact, we'd love to hear from you.Apply today with your updated CV to join our friendly and experienced team in Knutsford. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
An opportunity has arisen for a Legal Secretary / Legal Assistant to join the Commercial Property team of a well-established legal firm providing a broad range of property and commercial legal services.
As a Legal Secretary / Legal Assistant, you will provide administrative and secretarial support to the Commercial Property department, ensuring matters are handled efficiently and accurately.
This role offers competitive and negotiable salary along with benefits.
You will be responsible for:
* Preparing correspondence and legal documents through audio and copy typing.
* Managing emails, filing, photocopying and general document administration.
* Assisting with the preparation of legal forms and documentation under supervision.
* Conducting Land Registry searches and submitting relevant applications electronically.
* Maintaining and updating case files in the firms case management system.
* Monitoring file procedures and ensuring file checklists remain up to date.
* Supporting compliance processes, including client identification and anti-money laundering checks.
* Preparing completion statements.
* Producing invoices and documentation relating to financial transactions.
* Liaising with clients and professional contacts by telephone, email and in person.
* Arranging appointments and responding to general enquiries.
What we are looking for:
* Previously worked as a Commercial Property Secretary, Legal Secretary, Legal Administrator, Legal Assistant, Legal clerk, Property Secretary or in a similar role.
* Possess experience within Commercial Property department.
* Good understanding of conveyancing processes and procedures.
* Familiarity with case management and legal accounts systems.
* Proficient audio typing skills.
* Strong IT and computer literacy skills.
* Professional and confident approach when dealing with clients and business contacts.
Whats on offer:
* Competitive salary.
* Generous annual leave entitlement, including an additional day off for your birthday.
* Increased holiday allowance linked to length of service.
* Long service recognition awards.
* Pension scheme.
* Casual dress day on the final working day of each month.
* Reduced or subsidised legal fees.
* Support for training and professional development.
* Company sick pay scheme.
* Cycle to Work scheme.
* Eyecare vouchers.
* Flu vaccination voucher.
* Employee referral scheme.
Apply now for this excellent opportunity to join a respected legal practice offering a supportive environment and long-term career development.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Assist in the implementation of the Council’s Asset Management Plan, Asset Review Programme and other policies and projects
Deal with and keep a log of enquiries from members of the public, tenants, interest groups, partners, and councillors
Undertake routine tasks, such as writing to tenants to inform them of planned works
Collect and input data relevant to the team and role
Raise help calls for required works, such as repairs, electrical certificates, etc, and raise orders and process payment of invoices using appropriate systems
Maintain supporting information such as web pages that market available properties and plans, including drawing plans
Assist the Asset Management Team in implementing annual statutory valuations on the land and property portfolio
Assist the Asset Management Team in managing the Council’s Land and Property Investment Portfolio on a day-to-day basis, particularly focusing on the maintenance and compliance of various property and financial records
Assist with updating and keeping up to date the Council’s Asset Register and the inputting and extraction of data from the system
Assist in promoting the Asset Management and wider Corporate Asset and Facilities Management Team
Training:Successful completion of this apprenticeship gives you an accredited Business Administrator Level 3 qualification.
Workplace Learning
Provided with a 1:1 Tutor
Delivery (day release)
Virtual learning
Training Outcome:
This is a permanent role and you will be employed on a career graded role profile
Employer Description:Calderdale Metropolitan Borough Council is the local authority of the Metropolitan Borough of Calderdale in West Yorkshire, England. Calderdale is set in the beautiful South Pennines in West Yorkshire, a vibrant Metropolitan Borough, and an active part of Leeds City Region. With a career move to Calderdale Council, you will find a meaningful way to contribute. You will also make a real difference to others. With over 600 services, we offer a wide variety of roles. So, you can use your skills and experience to help others and make Calderdale a better place for everyone.Working Hours :Monday to Friday 9.00am - 5.00pm. Flexible working hours, including home-working (subject to the needs of the role).
May be required to work evenings or weeks depending on the needs of the service.Skills: Communication skills,IT skills,Initiative....Read more...
Handle day to day post routines including:
Scanning and filing relevant post
Franking and preparing post out
General Office Duties including:
Answering calls and taking messages
Dealing with client queries
Updating ‘task’ management system
Updating our back-office system
Welcoming visitors, making refreshments
Managing adviser’s appointments
Adviser Support including:
Requesting and collating plan information
Assisting in client meeting preparation
Preparing client letters and illustrations
Liaising with clients and providers
Ongoing Client Reporting and Review Documentation including:
Producing and sending portfolio reports to clients
Preparing review documents for adviser
Preparing fund performance information
To progress to Trading and New Business Processing including:
On-line submission of pension and investment applications
Buying and selling trades on Investment Platforms
Submitting client’s income requirements
Fund switch trading on investment platforms
Checking completion of all trades
Medical underwriting applications with clients for life cover
Training:
Day to Day in-house training, office based in Coltishall, Norfolk
External on-line support from apprenticeship training provider
Training Outcome:
After the successful completion of the apprenticeship to be employed as a Financial Services Administrator with a long term view to progress to paraplanning/advising if applicable
Employer Description:Our goal is simple: to build a firm we’d proudly recommend to our own friends and family, where clients are genuinely at the heart of everything we do. From our independent investment proposition to our competitive fee structure, every part of our service is designed to put your interests first.
We want every client to feel understood, supported and empowered, with clear, personal advice they can trust. As we continue to grow across Norwich, Norfolk and throughout the UK, we remain committed to our values, embracing innovation while never compromising on quality, integrity or service.Working Hours :Monday - Friday, 9.00am - 5.00pm with flexible working offered after probation,Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
Handling incoming and outgoing post, including: Franking outgoing mail and recording in the post book
Scanning post, saving to client files, and distributing to clients and internally
Maintaining physical permanent files and file explorer records, ensuring they are accurate and kept up to date
Onboarding new clients, including: Setting up permanent files
Preparing engagement letters and 64-8 forms (and other relevant documentation)
Completing AML procedures (including TrustID checks)
Managing professional clearance requests
Preparing covering letters for and submitting accounts and tax returns
Communicating with clients via phone, Microsoft Teams calls, and WhatsApp
Registering clients for PAYE and VAT
Reviewing client HMRC records and liaising with HMRC to resolve issues or make amendments where required
Maintaining Excel control lists to monitor deadlines and ensure timely completion of work
Liaising with HMRC, clients, and third parties via routine calls and correspondence
Company Secretarial (CoSec) duties, including: Preparing and filing Confirmation Statements (CS01s)
Incorporating new companies
Updating company information where required (including share changes)
Assisting with probate-related documentation and completing various forms for submission
Raising invoices using Xero
Ordering office stationery and assisting with arranging travel, meetings, and office events
Handling general administrative duties such as photocopying and document preparation
Supporting ad hoc projects, such as: Creating and maintaining Excel spreadsheets for Christmas Hampers
Marketing content and digital campaigns
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training organisation- ISALES ACADEMY LIMITED
Your training course- Business Administrator
Equal to Level 3 (A level)
Course contents:
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches' others in the processes required to complete these tasks
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively
Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches' others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities
Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required
Your training plan- Level 3 Business Administration Apprenticeship Classroom sessions are bi-weekly.
Training Outcome:This role is for individuals who are driven by financial target achievement as well as providing our customers with a great experience. This could lead to completing a financial qualification once the apprenticeship has been successfully completed.Employer Description:Expertax is a trusted accounting solutions provider offering comprehensive accounting and taxation services to businesses of all sizes. Alongside accounts preparation services include bookkeeping and VAT returns, payroll, company secretarial services, tax planning and more.Working Hours :09:00– 17:00 Monday to Friday (1 hour for lunch)
Office Based x 5 daysSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical....Read more...
Purpose: To ensure that client appointments are managed properly and all necessary pre and post-meeting actions are completed to the highest standard. To prepare advisers for their meetings with the client and to always represent Abacus Wealth Services positively.
Duties (not limited to):
Making appointments for clients and calling them in advance to confirm, sending out any relevant pre-meeting information
Answering and logging all incoming client calls appropriately onto Salesforce, passing on messages and ensuring that any updates to client contact information are captured on Salesforce and Abacus systems
To prepare new and existing client meeting packs, generating wealth account reports, investor returns, Abacus valuation documents, and any other necessary information for the adviser in advance of the meetings
Create and maintain client records on Salesforce to ensure that GDPR, FCA and SJP protocols are adhered to
Generate correspondence to clients, including post review letters
Liaising with external providers and companies by way of letter, telephone, and email to chase information requests
Processing fund switches, rebalances and client withdrawals, along with any other post meeting actions
Prepare business submission documents, for onward allocation to the Paraplanning team
Liaising with the paraplanning team to ensure client presentations are obtained ahead of meetings and escalate where necessary
Managing own and shared mailboxes in a timely and professional manner
Giving clients a professional welcome from our reception desk for meetings held onsite
Prioritising and managing own workload
Obtaining and maintaining a good knowledge of products offered
Managing own learning and development, attending relevant training sessions where needed
Provide cover for other team members upon request as per the business need
To uphold the standards of the client service charter
Participation in team meetings
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisationSKILLS EDGE TRAINING LTD.
Your training courseFinancial services administrator.
Equal to Level 3 (A level).Training Outcome:Further training and development opportunities within the team.Employer Description:Wealth management company, a senior partner practice of St James’s Place. Providing a range of services including investment, retirement and protection planning.Working Hours :Monday to Thursday: 8.30am to 5pm
Friday: 8.30am to 4pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Accuracy,Able to prioritise....Read more...
Administration:
Provide administrative support across the Council's services. Respond to enquiries from residents, councillors and partner organisations by telephone, email and in person
Maintain accurate digital records and filing systems
Assist with diary management, meeting arrangements and room bookings
Support the preparation and publication of agendas, reports and minutes
Process incoming and outgoing correspondence
Green Spaces & Assets:
Assist with maintaining asset registers for parks, benches, bins, signs and other council assets
Log maintenance requests and monitor progress
Support the administration of contractor and supplier information
Assist with inspections and record keeping where required
Projects & Business Support:
Support the administration of Council projects
Maintain project trackers and action plans
Assist with grant administration and funding records
Collect and collate performance information for reporting
Help coordinate consultations and engagement activities
Finance & Governance:
Support basic financial administration
Assist with purchase orders, invoices and budget monitoring
Help maintain governance records and corporate documentation
Ensure information is managed in accordance with GDPR
Continuous Improvement:
Look for opportunities to improve administrative processes
Develop digital skills and support improvements in the way information is managed
Contribute ideas to improve customer service and organisational efficiency
General:
Attend training as part of the apprenticeship programme
Support Council events where required
Undertake any other duties appropriate to the role
What You'll Learn:
During your apprenticeship you'll gain practical experience in:
Business administration
Project administration
Local government
Customer service
Finance administration
Governance
Digital systems
Asset management
Professional communication
Microsoft 365
Training:
Cirencester College
Business Administration Level 3
Whilst the majority of training will take place at the employers' premises, there will be occasional attendance required at Cirencester College
Training Outcome:
To become a fully qualified business level 3 administrator
Employer Description:Stroud Town Council is an ambitious and forward-thinking council delivering services, projects and community initiatives that improve the town for residents and visitors. We are committed to innovation, continuous improvement and developing our people.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
Reception cover for 2 hours a day, answering phone calls, taking messages and connecting calls to other departments
Undertake administrative tasks, such as photocopying, fax transmissions, processing mail, maintaining filing systems, archives and resource libraries and updating information
Use of Microsoft applications such as Outlook, Word, Excel, SharePoint and Forms
Produce correspondence and reports from written documents
Learn to accurately input data into computerised systems, databases and spreadsheets and process and retrieve data as necessary
Liaise with staff, clients, and other agencies, to share information where appropriate, ensuring that academy procedures are properly followed
Minute, produce and distribute accurate records of meetings
Assist with the administration of financial processes, including collection and distributions of monies and banking, processing invoices, arranging countersignature and payments
Order and maintain stocks of relevant stationery and forms, with the agreement of the Business Manager
Learn to provide support to individual managers as required, including diary management, travel planning, arranging and supporting events and arranging and servicing meetings
Learn to contribute to the organisation of an event
Learn how to develop a presentation
Learn how to answer and resolve an issue for staff, students or other stakeholders
Learn data protection regulation and contribute to processing procedures within the academy
Build and maintain positive relationships with all stakeholders
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:Opportunities for development.Employer Description:Ark Charter Academy is a happy and vibrant school located minutes away from the seafront. We believe that every young person should feel a sense of belonging to our school community and enjoy their learning.
We inspire and support our students so they can become the very best they can in every single way. With love and care, we develop motivation both inside and outside the classroom, encouraging an appetite for learning in a safe and stimulating Christian environment. We want our students to become the leaders and game-changers of the future. To achieve this, we offer an academic curriculum that strives to expose all pupils to the richness of education, allowing them to experience a diversity of subjects during their time with us. We believe every child is entitled to disruption-free learning and pride ourselves on creating a learning environment that is calm and focused.
Our teachers and support staff work hard every day to inspire each and every student to develop skills which will help them to achieve their full potential. We pride ourselves in recognising hard work and rewarding it accordingly, providing opportunities for professional and personal growth in the academy and across the wider Ark network.Working Hours :Monday - Friday 8.00am - 4.00pm (Term time only - 39 weeks).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience....Read more...
The role encompasses a wide variety of tasks. Responsibilities will evolve as your competence and confidence grow, with increasing ownership and complexity over the 18-month programme.
Business Administration & Secretarial Support
Manage all incoming and outgoing correspondence (email, post, client portals), drafting professional responses and ensuring timely escalation or resolution.
Maintain accurate, well-organised electronic and physical filing systems, document version control, and central knowledge repositories (SharePoint/OneDrive).
Coordinate travel, accommodation, and logistics for directors and team members attending client meetings, training events (e.g. ServiceNow Knowledge), and business development activities.
Provide comprehensive personal assistant support to the Managing Director and Director of Operations: diary management, meeting scheduling, agenda preparation, and prioritisation of commitments.
Finance & Commercial Administration
Prepare, format, and issue client invoices and statements in line with signed contracts, billing schedules, and company procedures.
Receive, log, and process supplier invoices and expense claims; maintain the purchase ledger and support timely payments.
Monitor aged debt, professionally chase outstanding payments, and contribute to cashflow and management reporting.
Assist with basic business finance management: budget tracking, forecast inputs, credit card reconciliations, and preparation of monthly financial packs for directors.
Support payroll and pension administration processes as the team expands.
Contracts, Compliance & Governance
Draft, format, and issue contracts, Statements of Work (SoWs), NDAs, and variation orders using approved templates; coordinate internal review and approval workflows.
Maintain the central contract register, insurance certificates, compliance trackers, and supplier/client due-diligence records.
Conduct compliance and pre-engagement checks; support maintenance of company registers and statutory filings (under supervision).
Uphold strict confidentiality, data protection (UK GDPR), and information security standards — particularly important when handling public sector client data.
Assist with policy reviews, process documentation, and implementation of improvements aligned to BOX3’s business continuity and governance frameworks.
Meetings, Projects & Stakeholder Coordination
Organise, attend, and produce accurate, professional minutes and action logs for internal and client meetings; proactively chase actions to completion.
Support business development and bid activity: formatting proposals and responses, collating CVs and compliance evidence, coordinating submissions, and maintaining bid trackers.
Provide light-touch project coordination support: timesheet collection, milestone tracking, and basic RAID log maintenance (as competence develops).
Help organise company events, team away-days, and client hospitality.
General Business Support & Continuous Improvement
Act as a central point of contact for routine operational queries from directors, contractors, and external parties.
Identify and propose process improvements to increase efficiency, reduce errors, or enhance the candidate/apprentice experience.
Fully engage with the apprenticeship programme: complete all off-the-job learning, build a high-quality portfolio, participate in progress reviews, and prepare thoroughly for End Point Assessment (EPA).
Undertake any other reasonable duties required to support the smooth operation and growth of BOX3 LTD.
Training:You will be working towards a level 3 business administration apprenticeship.
You will attend training one day a week.
Training centre is located at CDC Centre, Cricket Inn Road, Manor Lane, Sheffield, S2 1TR.Training Outcome:Successful completion of the apprenticeship opens clear progression routes within BOX3 LTD’s Business Operations, Finance, and Project Management practices.
With our ambitious growth plans (dedicated Sheffield office, team expansion to 5–8+ staff, telecom reseller development, and regional/offshore capability), there will be tangible opportunities to move into permanent roles such as:
Business Administrator / Operations Coordinator
Finance Assistant / Commercial Administrator
Project Coordinator / Bid Support Specialist
Executive Assistant to Directors (as the business scales)
We are committed to developing our people internally. Many of our future leaders and specialists will come from apprenticeship and early-career routes. Salary upon successful completion and transition to a permanent role is targeted at £25,000 per annum (subject to role, performance, and market conditions), with ongoing annual salary reviews and access to the company bonus scheme.Employer Description:BOX3 is a UK-owned, truly independent consultancy. Our founders bring over 50 years of accumulated experience delivering transformation across Central Government, Law Enforcement, Health, and National SecurityWorking Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Project AdministratorLeedsPermanentFull time / Part-timeSalary: Up to Circa £26,500, dependent on experienceDeadline: 12th July 2026About this positionThe Administration team is the engine room in our organisation and our administrator roles are critical to our success. The entire team relies heavily on the Admin team and it is essential that the function works well, is responsive and efficient.As a Project Administrator you will work closely with our programme teams to ensure the smooth delivery of their programmes. You will have access to coaching and will work with many colleagues across our whole business.The key responsibilities of this role will include:Delivery Support
Providing support and assistance in the administration of projects.Communicating and liaising with businesses, schools, community, and public sector partners.Creating resources, paperwork, briefing packs and reports of project information.Editing and uploading digital/recorded resources and maintaining register of usage.Ordering equipment or resources needed for events.Manage process for storing and sharing photographs taken at events.Data input of the results of collected feedback into the database.Populating electronic feedback systems and consolidating results to produce feedback summaries for events.Creating and updating records across our IT systems including MS Dynamics CRM. – Ensuring all data input is entered accurately and within timescales.Booking hotels and transport for members of the team where required.Supporting team members prepare for events – including packing resources and preparing paperwork.On occasion, supporting with adaptation of written materials for events.On occasion, being a support member of staff at Ahead Partnership’s events.
General Team and Office support
Answering the phone; taking messages, transferring calls and supplying information as appropriate.Supporting with booking meetings and training for team and booking the team’s attendance at external events.Supporting with ensuring a tidy and safe office environment.General support to ensure smooth running of the office – e.g. managing the mail, etc.Handling petty cash and keeping basic financial records.
Other
Provide cover for other administrative posts within the organisation as required.Any other tasks as requested and commensurate with the post.
About youWe are looking for people who have a flexible, keen, can-do attitude. We can train you in the technical elements of the role, but it is often harder to train the right attitude. You will share our passion about our vision and mission and will be keen to play your part in ensuring our ongoing success.We are looking for the following skills and experience:Experience
IT systems – Experience of working on a computer and with Microsoft programmes in any setting.
SkillsHighly Organised
Have an organised, consistent and methodical approach and be a structured thinker.Have excellent attention to detail.Have strong time management skills, effectively prioritising your workload and handling multiple projects and tasks at once.
Creative Problem Solver
Take a proactive approach to solving problems and developing solutions.Have a positive attitude to flexibility and embracing change.Bright with initiative, always looking for solutions and ways to resolve challenges.
IT skills
Have good Microsoft Office skills.Accurate data entry skills.Be comfortable with computers and IT systems.Comfortable using social media platforms as a business communication channel.You will be a quick learner and be able to pick up new systems (and admin processes) easily.
Team Player
Be a positive team player who can work both in a team, and independently.Take part in coaching with other members of the team and learn from each other.
Confident and Effective Communicator
Strong, proactive and responsive communicator and able to adapt your communication style.Always proactive and clear with colleagues on status of admin requests e.g. progress, seeking clarification, potential delays, competing priorities etc.Excellent, professional manner – e.g. on the phone, on teams calls, in meetings etc.Have a careful and professional approach to all kinds of written or verbal communication.Good grasp of written (spelling and grammar) and spoken English.
Self-driven, calm and resilient
Able to self-manage workload and competing priorities from multiple colleagues simultaneously – ability to multi-task is key.Work under pressure.Take responsibility for your own professional development and drive this forward.
Education
GCSEs (or equivalent) – Maths and English
HousekeepingWorking hours – a standard full-time week is 37.5 hours, with flexible start and finish times.
We are also open to offering this role on a part time basis for the right candidateThe role is based in our Leeds City Centre Office.A DBS check will be required for this role.
We may well require some flexibility with your working hours, based on our programmes. We will always provide sufficient notice, to enable you to ensure your availability.Please note, this role can also be offered as an apprenticeship and we encourage anyone interested in an apprenticeship to apply. INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
General Administration:
Manage incoming emails, phone calls, and messages professionally
Responsible for organising viewings and tenant liaison
Maintain accurate records and documentation within the CRM or property management system (e.g., Monday.com, Fixflo)
Prepare and file correspondence
Maintain a well-organised electronic filing system and ensure
GDPR compliance
Tenancy progression
Assist with coordinating right-to-rent checks for tenants and occupiers
Ensure that all pre-tenancy documents (EPC, gas safety, EICR, and How to Rent guide) are provided and signed before the move-in date
Arrange key handovers, check-ins, and check-outs with tenants or inventory clerks
Liaise with utility providers, ground rent providers, service charge companies and the council to open and close accounts at the start and end of tenancy. The bill management process on behalf of landlords/tenants will be a key responsibility
Produce tenancy welcome packs and ensure move-in checklists are completed
Property Marketing & Viewings:
Manage viewing schedules and liaise with negotiators to confirm access arrangements
Landlord & Tenant Liaison:
Address tenant queries and maintenance requests in a timely, efficient, and courteous manner
Manage end-of-tenancy correspondence, deposit returns, and deduction negotiations
Maintenance Coordination:
Log maintenance issues and assign to approved contractors
Obtain quotations, issue work orders, and track job completion, instructing where necessary
Follow up on outstanding work and ensure invoices are received and processed
Financial Administration:
Assist in rent collection and monitor arrears
Compliance & reporting:
Ensure compliance with the Tenant Fees Act, Right to Rent, and other relevant legislation
Maintain records of gas safety, EICR, EPC, and other mandatory certifications
Prepare reports for management on tenancy status, renewals, and arrears
Support audit and regulatory checks as required
Team Support:
Support the lettings managers with daily operational needs
Provide cover for colleagues during holidays or absences
Contribute to improving internal systems and workflows
Assist with onboarding new staff members where required
Training:
Business Administrator Level 3
Training Outcome:
Upon successful completion of the apprenticeship, and based on performance, there is potential for further progression within the company
Employer Description:LDM Properties (UK) Limited is a residential lettings and property management company providing a full range of services to landlords and tenants across London. The company specialises in high-end rental properties, offering professional tenant sourcing, tenancy agreements, rent collection, property maintenance coordination, and compliance with all relevant housing regulations.Working Hours :Monday - Friday, 9.00am - 5:30 pm. Half an hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Principal Accountabilities;
Support the overall account relationship by providing service and support to assigned customer base.
With the support of the internal teams the functions would be to maximize margins, gain market share, and drive value added solution selling.
Working with internal and external resources, provide customer service often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and troubleshooting other customer problems.
Function as a support between Arrow internal and external staff working with suppliers and customers to build and establish long-term business partnerships for Arrow.
Learn Sales Excellence through working with Regional Sales Manager, Inside Sales Manager and internal and external Arrow staff on specific assigned accounts and territories.
Develop knowledge of supply chain engagements, Under the guidance of the Internal and external team, sell and capture opportunities through Synergistic products (e.g., White Space Report, IP+E Mix, Semi technologies), Logistics, GBC (Global Business Conversion) & ITAD (Information Technology.
Under the guidance of the internal and external team Sell and drive Solutions Selling within the approved account level strategy.
Develop knowledge of competitive landscape in the market and the ability to make sales decisions with the support of Arrow internal / external support based on that information.
Responsible for on-going Sales Support activities for the Order to Invoice process.
Works on customer interface for backend Quality processes: corrective actions, Field Quality Reports.
Maintains Perfect Order Index (POI) and Inventory integrity to minimize write offs/bill backs.
Works with Arrow internal and external support on the customer interface for important Credit & Financial Information as well as coordination of all available resources and support functions.
Works on the overall customer Quote to Order sales objectives and with the support of the internal and external team, learn the strategy setting for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG), validate end of life and item class change (NCNR), Developing into being able to negotiate pricing and quote mark up with the Arrow support team notifying customer of all/any price increases.
Job Complexity
Professional:
Has no discretion to vary from established procedures
Has no related work experience or has work experience but requires formal training in theories/concepts in own function
Works under general supervision
Entry-level professional role
Training:Business administrator / Skills England.Training Outcome:Possibility of a permanent role on completion of apprenticeship if available.Employer Description:Arrow Electronics (UK) Limited in Harlow is a major, mega-sized subsidiary of the US-headquartered Arrow Electronics. Operating as a wholesale distributor of electronic components, enterprise computing solutions, and embedded IoT platforms, it is a crucial player in the technology supply chain.Working Hours :Monday - Friday, 08:30 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Good time keeping,Enthusiastic and Motivated,Reliable....Read more...
Telecoms Systems & Application Engineer (OSS, Cramer, Inventory, Automation)
Linux | OSS | Application Support | Production Support | Python | Shell Scripting | Cramer | Network Inventory | Network Automation | Telecoms | Cisco | CCNA | Network Operations
Hybrid working - Newbury, Berkshire, RG14 2FN & remote, home based
@mecscomms is recruiting for an experienced contract Telecoms OSS & Application Support Engineer responsible for supporting and enhancing business-critical telecoms Operational Support Systems (OSS), network inventory platforms and automated network configuration applications.
This is a highly hands-on technical role combining Telecoms Application Support, Production Support, OSS Support, Systems Administration, Database Administration and Network Operations. The successful candidate will support a bespoke telecoms application environment used for network inventory management, service fulfilment, operational automation and network configuration activities, integrating closely with Cramer inventory systems and wider telecoms network infrastructure.
You will possess strong experience supporting production applications, operational support systems, telecoms platforms or network inventory environments, together with scripting, troubleshooting and telecoms network knowledge. Experience within OSS, network inventory management, provisioning, service fulfilment, network automation or telecoms operational support functions would be highly advantageous.
This opportunity is ideally suited to an OSS Support Engineer, Telecoms Application Support Engineer, Production Support Engineer, Network Inventory Engineer, Telecoms Systems Engineer, Operations Support Engineer or Telecoms Systems Administrator with strong Linux, Shell Scripting, Python, Java, HTML skills & a general understanding of telecoms operational systems & network infrastructure.
Role: Telecoms Systems & Application Support Engineer, Production Support Engineer, OSS Support Engineer, Application Support Engineer, Telecoms Systems Administrator, Network & Application Support Engineer
Role Purpose: Support, maintain and enhance critical telecoms production systems, applications and infrastructure whilst ensuring operational stability, service availability, security compliance and successful delivery of system changes across operational environments.
Location: Hybrid working - Newbury, Berkshire, RG14 2FN & remote, home based
Role Type: Temporary, Contract, Full-Time
Start date: ASAP
Duration: 12 months+ temporary contract
Gross Rate: Negotiable, dependent upon experience. Pay rate, inside IR35
Clearence: Security & background screening required. Due to the nature of the work, successful applicants must be eligible to undergo BPSS and SC-level screening. This will include: employment and education verification, credit and financial history checks, advanced identity and right-to-work checks. To meet SC eligibility requirements, candidates must typically have lived in the UK continuously for the last five years.
Technology Stack:
• Linux Administration
• Shell Scripting
• Python
• Java
• HTML
• Cramer Database
• Database Administration
• Telecoms OSS Platforms
• Network Inventory Systems
• Service Fulfilment Systems
• Network Provisioning Platforms
• Network Configuration Automation
• Telecoms Operational Support Systems
• Cisco Networking
• Nokia Transmission
• Microwave Networks
• Enterprise IP Networking
• Network Operations
• Incident Management
• Change Management
• Production Support
• Application Support
• System Monitoring
• Root Cause Analysis
Core Activity:
• Support and maintain business-critical telecoms OSS platforms and production applications
• Administer and support internally developed telecoms operational support systems used for network inventory management and automated network configuration
• Support integrations between OSS platforms and Cramer inventory environments
• Monitor system performance, availability and operational health
• Troubleshoot and resolve production incidents, service issues and application faults
• Support application deployments, configuration changes and production releases
• Develop and maintain automation scripts using Shell Scripting, Python, Java and HTML
• Analyse application logs, system alerts and performance metrics
• Support network automation workflows and operational scripting activities
• Support Cramer database environments and associated administration activities
• Assist with network inventory integrity, reconciliation and data quality activities
• Support operational users of network inventory, provisioning and fulfilment systems
• Implement approved production changes in accordance with change management processes
• Perform root cause analysis and implement preventative solutions
• Produce technical documentation, support records and operational procedures
Deliverables:
• Stable and secure OSS and production environments
• Successful application support and incident resolution
• Reliable network inventory and provisioning platforms
• Effective system monitoring and operational support
• Automated operational processes and scripting solutions
• Successful delivery of production changes and upgrades
• Accurate technical documentation
• Improved operational efficiency and service availability
Working Environment:
• Telecoms Operations Environment
• OSS Support Environment
• Production Support Environment
• Network Operations Environment
• Network Inventory & Provisioning Platforms
• Enterprise Telecommunications Infrastructure
• High Availability Systems
• Critical National Infrastructure Programmes
• Collaborative Technical Teams
Candidate Profile:
Candidates should possess strong experience supporting production applications, telecoms systems or operational environments. You will be technically capable, highly analytical and comfortable working across systems administration, application support, scripting, databases and network technologies.
Your experience is likely to include some of the following:
Essential:
• Production Support and Application Support experience
• Experience supporting OSS, network inventory, service fulfilment, provisioning or network automation platforms
• Linux Systems Administration
• Shell Scripting
• Python scripting and automation
• System Monitoring and Incident Management
• Root Cause Analysis
• Database Administration experience
• Troubleshooting complex technical issues
• Telecoms systems, network operations or operational support environments
• Experience supporting business-critical operational systems
• Change and Release Management
• Technical documentation and reporting
Desirable:
• Cramer Inventory Management
• Network Inventory Management Systems
• OSS/BSS Platforms
• Network Provisioning Platforms
• Service Fulfilment Systems
• Network Automation Tools
• Netcracker
• Inventory Reconciliation
• Telecoms Asset Management
• Fixed Network Operations
• Mobile Network Operations
• Cisco Networking
• Nokia Transmission
• Microwave Networks
• CCNA
• ITIL Foundation
• Linux Administration Certification
• Database Administration Certification
• Telecoms Industry Certifications
Key Traits:
• Strong troubleshooting and fault-resolution capability
• Highly analytical and detail-oriented
• Proactive and self-motivated
• Strong communication and stakeholder engagement skills
• Calm under pressure within operational environments
• Quality and service focused
• Continuous improvement mindset
• Passion for technology, automation and operational excellence
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
Main Duties:
Provide day-to-day administrative support to the Interim Federation Business Manager and Admin/Finance Officer
Maintain a high level of confidentiality regarding staff and pupil information
Maintain, update, and file HR records both electronically and in hard copy
Assist with recruitment administration in line with school policies and safeguarding procedures
Input and retrieve information using the school’s Management Information System (MIS)
Type and prepare correspondence including emails, letters, memos, reports, and staff briefing notes
Answer and make telephone calls professionally and efficiently
Copy, laminate, scan, and prepare documents as required
Arrange meetings, manage paperwork, and maintain electronic diaries
Learn how to take accurate minutes during meetings and transcribe them
Support the Senior Leadership Team and Interim Federation Business Manager with projects, publications, and documentation
Provide front-office cover for absent colleagues when required
Liaise with external agencies and suppliers where appropriate
Prepare meeting rooms and refreshments for visitors and meetings
Support the Admin/Finance Officer with processing requisition orders and purchase orders
Check orders for accuracy and distribute documentation to suppliers and budget holders
Assist with invoice processing in accordance with Local Authority and School Financial Handbook procedures
Investigate and resolve supplier invoice queries and arrange returns, refunds, or credit notes
Respond to queries from suppliers, budget holders, staff, and debtors
Chase outstanding payments from parents and staff
Help monitor school stock supplies and support cost-effective ordering procedures
Distribute stock and supplies to staff members
Support the school during pupil lunchtimes when required
Undertake any other reasonable duties as directed by the school
Training:As an apprentice, you will receive support through both on-the-job learning and formal training as part of your apprenticeship programme.
This will typically include:
Study towards a Level 3 Business Administrator Apprenticeship Standard
On-the-job training and mentoring from experienced school professionals
Regular review meetings to support progress and development
Training in school administration, finance systems, and education-sector processes
Training Outcome:
Potential full-time employment opportunities within school administration or finance for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.
Working Hours :Monday to Friday, 8.30am - 3.00pm (30-minute break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
1. Administrative Support
Maintain accurate documentation and records.
Support communication with families, staff, and external professionals.
Assist to Operations Manager when required.
Photocopying, scanning and printing of documents.
2. Financial Administration
Prepare invoices for council and families.
Ensure prompt payment of invoices.
Managing purchase invoices, ensuring prompt payment in line with payment terms.
Managing and bookkeeping ensuring accurate records are kept.
Managing time-sheets, payroll and issuing payslips, P45s and P60s.
Management of residents’ personal allowances.
3. Operational Support
Support procurement processes and maintain stock records e.g. stationery, medical equipment, uniforms, name badges and food (to be reviewed).
Assist with staff documentation.
Assistance with organisation of maintenance, servicing and repair requests.
4. Compliance Support
Ensure staff and residents’ records on CoolCare are up-to-date and accurate.
Ensure records on Citation are up-to-date and accurate.
Preparing recruitment files.
Processing applications.
Right to work checks.
DBS checks.
5. Induction arrangements
Employer checks.
Requesting references.
Organisation of staff training, maintaining accurate records.
Checking and updating sponsorship files and liaising with solicitors.
Maintenance of staff records in CoolCare.
6. Health & Safety
Assistance with any issues highlighted by line manager.
7. Residents.
Arranging hairdressing visits.
Arranging chiropody.
Arranging transport.
Co-ordinating payments for personal services.
Maintenance of residents’ records in CoolCare.
8. Communication
Respond to family queries.
Update staff on key issues.
Attend or lead daily briefing.
Answer telephone calls handling all enquiries.
Checking and responding to emails.
Welcoming and assisting visitors.
Log all communications.
Meetings.
Attend weekly huddle with the Operations Manager and Registered Manager.
Training:
This apprenticeship is delivered as a day release at our site in Stratford, E15.
You will be required to attend college once a week.
Level 3 Business Administrator.
Behaviour, Skills and Knowledge.
Training Outcome:After successfully completing the apprenticeship, there may be an opportunity to secure a permanent role.Employer Description:Folkestone Nursing Home is a privately owned ‘care home’. People in care homes receive accommodation and nursing and/or personal care as a single package under one contractual agreement dependent on their registration with us. Folkestone Nursing Home is a care home with nursing care. CQC regulates both the premises and the care provided, and both were looked at during this inspection. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People’s communication needs were met. Care plans were detailed, personalised and included people’s preferences. Staff understood how to provide a personalised care service. People were offered a variety of activities. Complaints were dealt with appropriately. People were offered a variety of activities. People’s end of life care wishes were met. FNH promote a positive culture within the service to achieve good outcomes for people. Managers and staff understood what was expected of them. FNH checked the quality of the service provided in order to make improvements. People, relatives and staff gave feedback on service quality through surveys and meetings. FNH worked with other professionals to improve outcomes for people.Working Hours :37.5 hours per week (Monday to Friday, 0900-1700, 30 minutes unpaid break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Non judgemental,Patience....Read more...
The office administrator apprentice is responsible for supporting the administrative, financial and organisational processes within the school. They will also act as an initial point of contact for parents/carers, visitors and other stakeholders, so will be an ambassador for the school and embody the value, vision and ethos of the school in all interactions. Duties and responsibilities:
General administration
Update manual and computerised record/information systems
Update and maintain the school calendar
Assist with managing the school’s email inbox, ensuring the school meets its expected response times and that emails are forwarded to the relevant staff member as necessary
Manage and organise completed forms from parents and carers
Report any issues with the school’s IT systems
Organise and distribute incoming and outgoing post
Provide administrative support to staff as needed
Carry out filing, printing and photocopying. Maintain the operation of the printer and photocopier to ensure it’s ready to use at all times, resolving any issues as necessary
Assist with organising parents’ evenings and other meetings and events, including the organisation of rooms and equipment, and providing refreshments as required
Keep records in accordance with the school’s record retention schedule and data protection law, ensuring information security and confidentiality at all times
Reception:
Act as a first point of contact for parents/carers and visitors arriving at the school
Deal with telephone and face-to-face enquiries efficiently and in a professional and supportive manner
Seek support from other colleagues where necessary to respond to complex enquiries
Respond to messages promptly and accurately, passing on information to relevant staff members as necessary
Assist staff and pupils with the information and support they need
Safeguarding:
Control access to the school in line with the school’s safeguarding procedures, including signing in visitors, checking identification as necessary, issuing passes and notifying them of safeguarding and safety procedures
Be alert to unknown individuals on the school premises and report any concerns in line with the school’s procedures
Administer the school’s filtering and monitoring system for online safety, and escalate any safeguarding concerns following the correct safeguarding procedures
Written communication:
Write and send email responses that are professional and uphold the school’s vision and values
Update and distribute online and offline communications (e.g. letters, newsletters, social media posts, etc.) to parents, staff and other stakeholders
Other areas of responsibility:
Read and follow the relevant school policies
Undertake training required to develop in the role
Ensure all duties and responsibilities are undertaken in line with the school’s health and safety policy
Training:In-house training plus the candidate will follow a Level 3 apprenticeship programme and study towards a Level 3 Apprenticeship in Business Administration. This training will be structured and delivered by Cheshire College - South & West. If the candidate does not hold GCSE grades A*-C (9-4) or equivalent, they will be required to complete a Level 2 Functional Skill in the relevant subject. Training Outcome:Potential progression to a higher-level apprenticeship or permanent position upon completion.Employer Description:Our educational vision is to be a place;
Of high aspirations, excellence, enjoyment and discovery.Where everyone feels valued and achieves to the best of their potential.
Where self-discipline and very good behaviour is expected.
Where all learners are treated fairly and given equal opportunities.
Where learners are able to make positive contributions to society and are prepared for future technologies.
Where we create motivated, lifelong learners and safely use a range of technologies to enhance and support learning.
Working Hours :Monday to Friday, working hours TBCSkills: Communication skills,Attention to detail,Organisation skills,Ability to respond effectively,Ability to plan,Ability to use own initiative,Ability to take action,Ability to use IT packages,Use of office equipment,Build relationships,Understand data protection,Understand confidentiality,Understanding of safeguarding,Commitment....Read more...
You will compile a weekly payment schedule and starters & leavers report, check bank statements daily for payments due into the company from clients, finance companies and insurers and other tasks and duties as assigned from time to time.
Within recruitment, this requires timesheet processing and compliance.
In doing so, recruitment admin handles all timesheet processing/queries & liaises with all candidates to obtain all required documents to make candidates compliant with all MSP requirements.
In terms of timesheet processing, this function helps to maximise the company’s weekly profits by chasing candidates for outstanding timesheets.
In terms of compliance, this function helps to ensure that the company has all the necessary candidate documentation when an MSP informs us, they would like to carry out an audit.
In regard to the Trevellyan team, this is support function in all elements of credit control and payments to the insurers.
In reference to accountancy, this is a support role to accountants and clients in offering good customer service and administration in support of our accountancy services.
Job Responsibilities:
Downloading candidate timesheets
Process AWR changes & placement extensions
Create vendor adjustment forms
Teaching candidates how to submit timesheets on the online portals
Chase unprocessed timesheets from workers
Manage payment queries for candidates where applicable
Manage candidates' holiday request forms and send completed forms to payroll
Sending out & chasing outstanding registration documents and references
Creating & sending out PAYE, Umbrella, Ltd & 3rd Party Ltd contracts to candidates
Deal with audits when they are requested by MSPs
Providing references for previous candidates
Manage task management schedules & task follow-up reporting
Run daily and weekly reports
Other tasks and duties as assigned from time to time
Check bank statements daily for payments due into the company from clients, finance companies and insurers
Diarise & chase payments with clients – 7-day SLA for payments
Ensure that all receipts and payments are placed in the credit control system
Reconcile all transactions with the credit control system
Ensure all insurance companies are paid at the end of the month via the statements
Ensure all statements are confirmed as correct and signed off
Ensure accurate and up to date client account files and database are kept
Carry out credit control duties to ensure payments are received for our services
Invoicing for client services delivered in support of credit control
Maintain a portfolio of clients’ payrolls weekly, bi-weekly and monthly
inbound/outbound customer service calls to our current clients, building relationships
Deal with external supplier queries, HMRC, DWP, courts and other agencies
Contacting customers over the telephone and via email with regards to potential new business
Deal with payroll queries from staff and contractors in a professional and timely manner
Calculations of statutory payments and processing P45 and P60’s and other year-end reports
Analysis of pay summary and pay slips
Upload RTI, FPS and EPS reports to HMRC and pension providers in a timely manner
Training:
Full training will be given, leading to a recognised Business Administrator Apprenticeship Standard Level 3 qualification
Full on-the-job training will be delivered
Off-the-job training will be supported by our training provider- Davidson Training UK Ltd
You will complete the Functional Skills in maths and English up to and including Level 2 (if you don't already hold the equivalent)
All training will be delivered within the workplace during working hours
Training Outcome:
A full-time position will be available after the successful completion of the apprenticeship
Employer Description:The Carrington Blake Group are a professional services group serving small and medium businesses through outsourced business support functions. By supporting business needs across various administrative, technical and creative functions, a business can reduce costs, save time, and concentrate on engaging customers.
Our offering to businesses includes:
Accountancy and Financial Management
IT Support and Cloud Computing
Recruitment
Business Start up
Payroll services
Marketing
Web Design and Development
Corporate Insurances
Employee Benefits Scheme
Due to the services we offer, our clients vary greatly, but our approach to solving problems remains the same. As such we are at the heart of industry developments and trends within each service division, providing latest and best approaches to our clients.Working Hours :Monday - Friday, 9.00am - 5.00pm.
You will be paid until 6:00pm to allow you to complete your apprenticeship coursework.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Motivated,Strong computer skills,Strong command of English,Ability to work independently,Excellent time management,Target driven,Seeking out opportunities,Resilience....Read more...
