We are looking for an organised, commercially aware and detail-focused Credit & Funding Administrator to join this friendly and supportive team based in Daventry.
This is a varied role supporting the end-to-end funding and administration process, working closely alongside an experienced Senior Credit professional with extensive industry knowledge from major lending organisations including Close Brothers and Paragon Bank. The role would suit someone with previous experience within credit administration, finance administration, asset finance, leasing or commercial support who enjoys a role that combines administration, customer liaison and commercial judgement.
Working Pattern & Environment for the Credit & Funding Administrator
Hybrid working available
Monday and Friday working essential
Full time 37.5 hours preferred
Reduced hours around 32 hours may be considered
Potential 4 day week for the right person
Office-based team environment with flexible home working
Team collaboration day typically Tuesday
Relaxed, adult and trust-based culture
The business offers a genuinely flexible and supportive environment focused on quality of work and teamwork rather than micromanagement.
The Role
Duties are likely to include:
Reviewing customer financial information and accounts
Assessing suitability for funding applications
Matching proposals with the most appropriate lender/funder
Preparing and submitting funding proposals
Liaising with lenders and funding providers
Supporting the sales team with funding updates and approvals
Processing funding administration and documentation
Coordinating communication between customers, funders and internal teams
Managing deal progression through to payout and release of goods
Maintaining accurate records and documentation
Supporting the wider finance and commercial process
This role requires someone who can look beyond simple administration and demonstrate good commercial awareness and attention to detail.
About You
The successful person is likely to have:
Previous experience within:
credit administration, asset finance, leasing support
commercial finance administration, underwriting support
strong attention to detail, with good organisation and prioritisation skills
commercial awareness and common sense
confidence reviewing customer financial information
strong communication skills
a calm, reliable and professional approach
Salary & Benefits
£35,000 - £45,000 depending on experience
25 days holiday plus bank holidays
Christmas shutdown
Birthday day off
Pension
Discretionary sick pay
Hybrid/flexible working
Supportive and collaborative environment
Opportunity to learn from an experienced industry professional
Additional Information
This is a fantastic opportunity for someone seeking a long-term role within a stable and supportive business, offering flexibility, autonomy and the chance to develop further within the credit and funding sector.
Application process
Employ Direct is an advertising service of Cameo Consultancy (Recruitment) Limited. When applying for this role, should you be successful, your details will be forwarded directly to our client, and they will contact you.
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The Claims Handling Team provides outsourced managed claims service handling professional indemnity schemes on behalf of leading insurers. The team provided significant value to the wider RPC law firm through the provision of referrals, and is an important aspect of the firm’s insurance business and future strategy.
As a Team collectively, you will be responsible for building and shaping the team for the future, embedding principles of lean and efficient working, and establishing the culture, values and behaviours that make for an attractive and varied legal career.
The main responsibilities will be assisting team members with administrative tasks, including:
Opening new matters and inputting data into the claims management system.
Sending acknowledgements.
Conducting conflict searches.
Assisting with diary management.
Ensuring that all basic administrative tasks are completed accurately and timely, i.e. filing, scanning, making / receiving telephone calls, dealing with enquiries etc.
Dealing with financial matters, for example, arranging and processing payments, dealing with billing and accounts queries, recording and updating financial information, etc.
Capturing and collating required Management Information, for performance management, client reporting, Service Level Agreements, etc.
Liaising with insurers and brokers to request full policy information.
Ensuring policies, proposal forms and schedules are properly filed.
Management of centralised mailboxes.
Providing excellent customer service at all times.
Training:Business Administration Level 3 Standard.
Training Outcome:At this stage, we envisage there will be opportunities to work in the Claims Handling Team as an administrator following an initial 18-month fixed-term contract whilst the apprenticeship is undertaken.Employer Description:RPC is a dynamic, collaborative, and commercial law firm. Headquartered in London and with offices in Bristol, Hong Kong and Singapore, RPC support their clients globally, both through their own offices and by collaborating with leading law firm networks. They are big enough to handle the most complex matters, and agile enough to adapt quickly to the opportunities and challenges their clients face.Working Hours :Monday - Friday, 9.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Managing incoming post and distributing it to the relevant departments
Answering telephone calls and greeting clients in a professional manner
Assisting with client onboarding and maintaining accurate records on our CRM
Scanning and filing confidential financial documents
Assisting the accounting team with general administrative tasks as required
Training:Business Administrator Level 3.
As part of the apprenticeship, you will be required to complete at least 6 hours 'off the job' hours each week.
You will attend online lessons once every other week. In addition, you will be allocated with an assessor who will visit you within the workplace once every other week.Training Outcome:There is potentially a permanent position available, on completion of this apprenticeship.Employer Description:SRC Accountancy Services Limited is an Accounting company located in Stourbridge, West Midlands. We provide friendly Accountancy services for business and individuals of all sizes (without the jargon). The business partners have an extensive knowledge in the accounting field ranging from annual accounts, management accounts, VAT, PAYE, tax returns and business planning. Working Hours :Monday to Friday, 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Positive Attitude,Willingness to learn....Read more...
Managing booking of appointments
Responding to enquiries over email
Communicate effectively with clients/members via the telephone or in person
Consistently provide a quality customer experience to clients/members
Manage agendas/travel arrangements/appointments etc. for the student recruitment team
Create and update records and databases with personnel, financial and other data
Assist colleagues whenever necessary
Training:The successful candidate will complete a Business Admin Level 3 Apprenticeship standard:
Level 3 Business Administrator Standard
Functional Skills Level 2 in Maths – if applicable
Functional Skills Level 2 in English – if applicable
Training Outcome:Excellent progression available within the company. The successful applicant will undertake more responsibilities as the apprenticeship develops with a strong view to securing permanent employment on completion.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday - Friday (times TBC).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Customer care skills,Team working....Read more...
An opportunity has arisen for a Family Law Secretary / Legal Secretary to join a well-established law firm specialising in divorce, child arrangements, and financial disputes providing expert, compassionate legal support with a strong focus on sensitive family matters and client care.
As a Family Law Secretary / Legal Secretary , you will provide secretarial, reception, and administrative support within a busy family law environment, ensuring accurate document preparation and efficient day-to-day office operations.
This full-time permanent role offers a salary of up to £25,000 and benefits. Candidates with experience from any law department will be considered.
You will be responsible for
* Typing audio and copy correspondence, including letters, forms, and legal documents
* Handling reception duties and acting as a first point of contact
* Preparing legal documentation using appropriate legal terminology and formats
* Managing incoming and outgoing correspondence and maintaining filing systems
* Using a case management system to update and retrieve client information
* Arranging meetings and conference calls with internal and external contacts
* Maintaining accurate records relating to financial movements when required
* Supporting colleagues across the team and assisting with general administrative duties
What we are looking for
* Previously worked as a Family Legal Secretary, Family Law Secretary, Legal Secretary, Legal Administrator, Legal Assistant, Legal clerk or in a similar role.
* Experience working in a family law department is highly preferred.
* Strong working knowledge of legal documentation and office procedures
* Fast and accurate typing ability (60 wpm)
* Strong attention to detail and organisational skills
* GCSE level (or equivalent) in English and Mathematics
* Ability to work well both independently and as part of a team
What's on offer
* Competitive salary
* Workplace pension scheme
* Employee benefits and discount schemes
* Health and wellbeing support initiatives
* Cycle to work scheme
* Staff events and engagement activities
This is a great opportunity for a Legal Secretary to join a supportive legal environment where your experience will be valued and further developed.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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• You will provide a supportive secretarial/administrative service to the Head of General Division and the team. • Organise meetings/committees, collate and prepare papers, take minutes, circulate minutes and review actions, and organise catering.• Assist with other projects – related to Departmental Administration and building-related issues i.e., space, EAP, Contingency planning. • Office management: You will oversee the successful day-to-day running of the School Office. • Assist with the organisation of internal and external events• The role holder organises the School Office Christmas lunch for 120 staff (annual) and one summer event.• Assists with induction process of new starters.• Manages the holiday and sickness, and appraisal and probation, responsible for managing this on the HR system. • Developing and maintaining the School’s Sharepoint and public web pages.• Providing advice and information on all parking issues connected with Clinical School staff in liaison with Addenbrooke’s Access Office. • Responsible for processing expenses, ensuring they are correctly coded, and keeping concise records of items of expenditure.• Responsibility for the I-Procurement purchasing system alongside CUFS. • Processing and recording overtime costs • The role holder will provide assistance to the room booking administrator. They will approve rooms using the Outlook system and provide cover to the post holder during periods of absence.Training Outcome:There is a wide range of opportunities to stay in the university after the apprenticeship. Many of our previous apprentices have gone on to other Professional Services roles, such as Office Administrator, HR or Event administration.Employer Description:The School of Clinical Medicine currently employs nearly 3,000 people, spanning all varieties of staff type from Academic Professors to administrative support.
The Clinical School Office provides central professional services to the Head of the School (Professor Patrick Maxwell, Regius Professor of Physic), the Clinical Dean (Dr Paul Wilkinson), Sub-Deans, and the Academic Departments, Units and Institutes of the School. The Secretary of the School, Dr Caroline Edmonds, is overall head of professional services.
• The General Division has responsibility for the management of administrative functions and resources across the School of Clinical Medicine. In addition, it has oversight of all departmental administration, including the overall management of all HR, Estates, Financial, Facilities and Strategic Planning matters at departmental level. (Headed by Mrs Jackie Hall). • The Education Division works closely with the Clinical Dean, Deanery Team and the Secretary of the School on matters of educational policy and strategy. Faculty Board considers all educational aspects of the School’s business, covering undergraduates, graduates, and clinical trainees, and the Secretary of the Faculty Board provides leadership for the relevant administrative teams within the School. (Headed by Dr Litsa Biggs).• The Resources Division has responsibility for managing the finances of the Clinical School and all departments through two main arms: Accounts and Financial Planning & Analysis. (Headed by Mr Robin Uttin)• The Research Office offers expert guidance in securing and administering sponsored research funding for our academics, administrators and sponsors. (Headed by Mr Lyndon Bridgewater)• The HR Team supports management and staff in the School by promoting best practice and providing employee relations case support, HR management information, guidance on the application of HR policies and procedures, as well as some recruitment services.
The School Office building also offers recently refurbished shared teaching and meeting room facilities, including an e-learning suite, and a staff and student café.
Working Hours :Monday-Friday 8 am-4 pm or 9 am-5 pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Maintenance of generic company email in-boxes
Managing all inbound calls transferring/escalating where required
Data entry on Sage for the accounts payable invoices and remittances received
Maintenance of financial and other filing/archiving systems in both hard and electronic format
Tracking and reconciliation of receipts to credit card statements
Maintenance of records related to sub-contractors
Using OneTrace for reporting, data entry and tracking job progress (full training will be provided)
Supporting with month end procedure
Provide a full administrative service for the wider business
Training:Business Administrator Level 3.
An apprenticeship allows you to earn a wage and gain valuable work experience. You will be expected to work towards the Business Administrator Apprenticeship Standard, with support from your employer and the Chesterfield College Group.
As part of your apprenticeship, and dependent on your prior attainment, you may be required to complete maths and English Functional Skills. Upon successful completion you will be awarded additional certificates for these qualifications.Training Outcome:Upon successful completion of this apprenticeship you will have the opportunity of full-time permanent employment in this role.Employer Description:Airfire Control Ltd is a specialist engineering company that designs, installs, and maintains ventilation, smoke control, and fire safety systems for buildings. Their work helps ensure that properties are safe, compliant with regulations, and able to protect occupants in the event of a fire or emergency.
The company works with a wide range of clients across sectors such as construction, commercial property, and public buildings, supporting projects from initial design through to ongoing servicing and maintenance. This means the business is fast-paced and project-focused, with a strong emphasis on professionalism, safety, and high-quality service delivery.
For a Business Administration apprentice, Airfire Control offers the opportunity to be part of a growing, technical organisation where you will support day-to-day office operations. This may include handling customer enquiries, organising documentation, assisting with project coordination, and supporting teams to ensure work runs smoothly.
Airfire Control values teamwork, attention to detail, and a proactive approach, making it a great environment for someone looking to build a career in administration within a dynamic engineering business.Working Hours :9.00am - 5.00pm, Monday - Thursday, 9.00am - 4.00pm, Friday with 30-minutes for lunch each day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Update spreadsheets
Organise digital files
Schedule meetings
Help prepare documents like agendas or reports
You may assist teams like HR and finance by processing paperwork, maintaining records, and ensuring data is accurate.
You'll use our virtual office platform to stay connected with the team, attend online meetings, and receive ongoing support and feedback.
Every day brings a variety of tasks to help build your skills and confidence in a professional setting.Training:
Business Administrator Level 3
Work from home via virtual office
1 day a week online college day
Training Outcome:
Following on from successful completion of the apprenticeship they will be offered a position within the business
Also given further training opportunities if wish to continue with another apprenticeship
Employer Description:At General Practice Solutions (GPS), the foremost provider of support for primary care, we offer a comprehensive suite of services meticulously designed to address the unique needs of GP Practices, Alternative Provider Medical Services (APMS), Primary Care Networks (PCNs), GP Federations, Integrated Care Boards (ICBs), and private organisations. Our extensive expertise covers every aspect of primary care operations, including practice management, financial planning, human resources (HR), recruitment, strategic planning, performance management, governance development, and the strategic placement of ARRS (Additional Roles Reimbursement Scheme) staff across thousands of primary care providers.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Able to work remotley....Read more...
Answering customer enquiries via phone, email, or face-to-face
Raising service requests using customer relationship management and internal systems
Managing team inboxes and prioritising tasks
Ordering goods and services, raising invoices
Supporting project and improvement work with administration and data analysis
Publishing updates and maintaining information platforms
Performing basic financial and statistical calculations
Training:Business Administrator Level 3.Training Outcome:A permanent position within the company (subject to funding).
Employer Description:Coventry is a city that is changing fast and we’re looking for skilled people to join our team and help take us into a bright new future. We are a city that is going places with an inspiring, world-famous history and exciting times ahead. A great place to live and work and it’s getting even better - and having the right infrastructure is vital. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles. That’s why we are looking for people who are passionate, dedicated people who, like us, are determined to make real, positive change to Coventry.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
This is a hands-on role where the successful candidate will support day-to-day property management operations.
Responsibilities include handling tenant enquiries, booking and attending viewings, coordinating maintenance with contractors, and assisting with compliance and administrative tasks.
The role also involves referencing tenants, managing documentation, supporting the customer journey, and maintaining accurate records.
No prior experience is required, but strong communication skills, attention to detail, and a willingness to learn are essential. This is a great opportunity to start a long-term career in property within a supportive and ambitious team.
Key Duties:
Handling tenant enquiries and providing excellent customer service
Booking and attending property viewings
Coordinating maintenance and repairs
Supporting rent collection and financial admin
Assisting with compliance and property records
Preparing documents, notices, and communications
Supporting inspections, move-ins, and move-outs
Assisting with tenant referencing and onboarding
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Potential for a full-time job role at the end of apprenticeship as we are looking for the successful person to be with us long term
Employer Description:Northwood provides lettings, sales, and guaranteed rent services across the UK. We combine traditional customer service with modern technology to deliver a high-quality experience for landlords and tenants.Working Hours :Monday - Friday, 9.00am - 5.00pm
Plus 1 in 3 Saturdays, 9.00am - 1.00pm (41.5 hours in weeks where Saturday is worked)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Own transport,UK driving licence....Read more...
Administration duties:
Be the organisational heartbeat across our charity offices and shop
Create clear, engaging correspondence for events
Help bring community events to life
Build positive relationships with partner organisations
Keep appointments running smoothly with timely reminders
Champion accurate training and equipment records
Keep the office stocked and running seamlessly
Capture key discussions through meeting minutes
Stay up to date on services, times, and locations
HR duties:
Keep HR files precise and well organised
Support recruitment and welcome new team members
Help deliver inspiring inductions
Track training, timesheets, and leave
Contribute to policy and risk updates
Financial duties:
Confidently manage receipts and records in Xero
Reconcile transactions with accuracy
Generate invoices
Assist with payments
Support Gift Aid compliance
General:
Uphold policies and best practice
Join meetings and development sessions
Embrace learning and growth
Support the team with additional duties
Training:Business Administrator Level 3.Training Outcome:There is a potential of a full-time position for the right candidate.Employer Description:The Hinge Centre is a local charity based in Bridlington. We run a number of community projects that support some of the most vulnerable members of our community. We strive to reduce inequalities, build strong connections and bring people together.Working Hours :Monday to Friday, 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Initiative....Read more...
What you’ll be doing:
Calculating benefits for members; i.e. leavers, retirements, transfers, deaths
Maintaining membership records on the administration system
Dealing with general and technical queries from members, the employer and the trustees by telephone, email and letter
Supporting in the processing of team workloads, through responding to enquiries, calculating and settling member benefit entitlements, creating and maintaining scheme records and liaising with third parties
Managing workloads to ensure that agreed service standards or targets are met, escalating any concerns
Answering inbound telephone and email enquiries, ensuring that appropriate verification checks are undertaken
Collating periodical client information/reports
Contributing to scheme event activities or projects
Developing technical competency by attending technical briefings, understanding benefits structures and using formal scheme documentation
What we are looking for:
Educated to A Level or equivalent
Ability to demonstrate strong numeracy skills
Commitment to completing apprenticeship qualification
The successful candidate must, by the start of the employment, have permission to work in the UK
How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role
What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team
You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take
Training:
Level 3 Pensions Administrator Apprenticeship Standard
Training Outcome:
Possible progression within the company and progression onto the next level apprenticeship
Employer Description:Broadstone is the Top (Third Party) Pensions Administrator for the 4th successive year.
We are an industry leading financial consultancy offering a wide range of services in pensions, investments, and employee benefits. We have been offering rewarding and challenging careers since 1989, and we pride ourselves in the investment we have made to support people in taking their first steps on the career ladder into a professional role.
Our apprenticeship opportunities will give you the technical skills, qualifications and experience to create a successful and rewarding career within the pensions sector.
Broadstone are committed to building an inclusive working environment, valuing diversity, equity and inclusion based on age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.Working Hours :Monday - Friday, 9.15am - 5.30amSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Analytical skills,Logical,Team working,Able to work independently,Willing to learn,Hardworking,Able to prioritise....Read more...
What you’ll be doing:
Calculating benefits for members; i.e. leavers, retirements, transfers, deaths
Maintaining membership records on the administration system
Dealing with general and technical queries from members, the employer and the trustees by telephone, email and letter
Supporting in the processing of team workloads, through responding to enquiries, calculating and settling member benefit entitlements, creating and maintaining scheme records and liaising with third parties
Managing workloads to ensure that agreed service standards or targets are met, escalating any concerns
Answering inbound telephone and email enquiries, ensuring that appropriate verification checks are undertaken
Collating periodical client information/reports
Contributing to scheme event activities or projects
Developing technical competency by attending technical briefings, understanding benefit structures and using formal scheme documentation
What we are looking for:
Educated to A Level or equivalent
Ability to demonstrate strong numeracy skills
Commitment to completing an apprenticeship qualification
The successful candidate must, by the start of employment, have permission to work in the UK
How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role
What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team
You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take
Training:
Level 3 Pensions Administrator Apprenticeship Standard
Training Outcome:
Possible progression within the company and progression onto the next level apprenticeship
Employer Description:Broadstone is the Top (Third Party) Pensions Administrator for the 4th successive year.
We are an industry leading financial consultancy offering a wide range of services in pensions, investments, and employee benefits. We have been offering rewarding and challenging careers since 1989, and we pride ourselves in the investment we have made to support people in taking their first steps on the career ladder into a professional role.
Our apprenticeship opportunities will give you the technical skills, qualifications and experience to create a successful and rewarding career within the pensions sector.
Broadstone are committed to building an inclusive working environment, valuing diversity, equity and inclusion based on age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.Working Hours :Monday - Friday, 9.15am - 5.30am.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Analytical skills,Logical,Team working,Able to work independently,Willing to learn,Hardworking,Able to prioritise....Read more...
Order processing, records and documentation
Maintain our CRM systems with up to date information that will include calling existing customers and also older customer accounts that may have been over looked for new products
Enter customer orders and quotes into company systems accurately using Microsoft Office and our in-house CRM systems
Assisting with limited financial processes which include but not limited to book keeping, adding the purchase ledger, credit controls etc. There maybe scope to learn more about this side of the business for a potential future role within the company
You are to act is first point of contact for enquiries over the phone and email and therefore must be confident, have excellent verbal and written communication skills whilst providing a friendly, customer focused service to all customers/clients
You will also be involved in helping to grow and maintain our social media presence
The postholder will be fully supported during the apprenticeship and will receive regular support, training and help throughout.
Training:
Full Business Administrator Standard - Level 3
On the job training/support in the workplace as necessary
Remote training every month backed up by regular site visits
College attendance/support available monthly if required
Employer to offer dedicated training time to support Off-The-Job training as required/necessary
Training Outcome:
Possibility of future progression options upon successful completion of Level 3 qualification
To be discussed at interview
Employer Description:Imagine Office Supplies is a family run Office and General Stationery Company based in Plympton, Plymouth. We are looking for a motivated individual to join our team to help support our Account Managers and IT function with administration support.Working Hours :Monday - Friday, 9.00am - 5.00pm (30 minutes unpaid lunch break)Skills: Communication skills,IT skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental....Read more...
Key Responsibilities & Accountabilities:
Liaising with suppliers to source parts for customers
Generate and process sales quotations
Generate and process sales purchase orders
Provide general administrative support to the sales team
Liaise internally in order to optimise quality of service, business growth and customer satisfaction
Liaise internally in order to resolve issues with both customers and suppliers including, when required, any financial issues
Provide customer support, representing the Company in a professional manner at all times
Liaise with suppliers to obtain pricing and delivery schedules
Expedite purchase orders and record shipping details and delivery schedules
Ensure all sales administration is completed to a high standard and in a timely manner
Training:
The apprentice will work towards the Business Administrator Level 3 Standard
They will attend training either at WBTC offices in Newbury one day a month, and have a monthly training and review meeting
Training Outcome:
Rebound are keen to support the ongoing training and development of the team
There will be the opportunity for career progression for an apprentice who is eager to achieve and successful in their role
Employer Description:From our founding in 2003 we always have been and always will be passionate about service, as most recently demonstrated by our continuous operation throughout the recent pandemic. We support clients from a range of industries and sectors including: Aerospace & Defence Audio visual Automotive Cloud Datacentres Energy Industrial Medical Transportation We believe that all our clients, regardless of size or location, deserve the best levels of focus with the opportunity to access true global market pricing and availability.Working Hours :Monday to Thursday, 9.00am - 5.30pm.
5.00pm finish on Friday.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Initiative,Eager to learn,Enthusiasm....Read more...
Support the day-to-day operational activities of the complaints function, including assisting with the logging, tracking, and maintenance of complaint records across multiple jurisdictions
Assist in monitoring complaint deadlines and regulatory timeframes, escalating any risks or issues to team members where appropriate
Support communication with internal stakeholders, Lloyd’s, and other external parties by helping to gather information, respond to routine queries, and maintain accurate documentation
Support management in delivering process improvement and embedding best practice such as delivery of a new AI based tool
Develop an understanding of regulatory complaint handling requirements for both UK and international complaints, including Lloyd’s and FCA expectations, with guidance from the complaints team
Assist complaint handlers by supporting case updates, document checks, root cause investigation and quality-related activities under supervision
Support quality assurance checks relating to information provided by Delegated Claims Authority (DCA) partners, escalating any concerns identified
Actively participate in apprenticeship training, coaching sessions, and learning activities to build knowledge, skills, and confidence within complaints operations
Training:Financial Services Administrator Level 3.Training Outcome:There will be opportunities across the business following the apprenticeship.Employer Description:Canopius is a global speciality (re)insurer with underwriting operations in Australia, Bermuda, Singapore, the UK and US. They are privately owned and one of the leading insurers in the Lloyd’s of London insurance market.
At Canopius they foster a distinctive, positive culture which enables them to bring their whole selves to work to flourish as people, and build a business which delivers profitable, sustainable results. Canopius operates a flexible, hybrid working model and is committed to providing an environment that challenges employees to be their best and where everyone's unique contributions are recognised, valued and respected.Working Hours :Monday - Friday, hybrid working, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
You will act as a first point of contact to provide accurate and timely information and advice to internal and external customers and stakeholders on University processes and procedures relating to immigration compliance for staff, answering queries promptly, providing guidance, documentation and resolving queries from initial contact to resolution. This will include recognising when queries need to be referred elsewhere or escalated
To ensure that right to work checks are carried out and appropriate action taken within UKVI timeframes and guidelines
Regularly communicate relevant information to colleagues and external contacts
Provide administrative support for diary or event planning
Process data (which may be financial, HR, student-related or other), monitoring accuracy, in line with immigration policy, chasing up missing information, and escalating any issues as appropriate
Carry out finance reconciliation process for UKVI sponsorship costs and ensure monthly RBS payment card deadlines are met
Use a variety of complex University systems and processes to research, manipulate, analyse and interpret sets of data, and produce routine reports
Maintain working relationship with key stakeholders, fielding queries, receiving and dealing with any disputes or complaints and resolving promptly
Offer advice and support to others on staff immigration matters
Review processes and tasks and proactively offer suggestions for improvement and sharing best practice as appropriate
As required, provide a professional secretarial service to relevant committees and meetings
Treats everyone with dignity and respect in line with current equality legislation
Training:Business Administrator Level 3.
At the workplace. A mixture of online and in person sessions.Training Outcome:On completion of this apprenticeship, you may be able to progress into one of the following roles:
Immigration Compliance Administrator
Administrator
Employer Description:People are at the heart of what we are and do.
The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.
We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University.
We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.
Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries.
The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum and botanical gardens.Working Hours :Monday to Friday, 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data.
Produces accurate records and documents including emails, letters, files, payments, reports and proposals.
Exercises creativity and good judgement, makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
Builds and maintains positive relationships within their own team and across the organisation, demonstrates ability to influence and challenge appropriately.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
Completes tasks to a high standard, demonstrates the necessary level of expertise required to complete tasks and applies themself continuously to improve their work.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
Plans required resources to successfully deliver projects.
Understands organisation’s purpose, activities, aims, values and visions for the future.
Knows organisational structure and demonstrates understanding of how their work benefits the organisation.
Has a practical knowledge of managing stakeholders and their different relationships to the organisation.
Understands laws and regulations that apply to their role including data protection, health and safety etc.
Understands the organisation’s internal policies.
Training Outcome:A Level 3 Business Administrator apprenticeship offers a direct pathway into senior administrative or office management roles, providing a foundation for specialization in HR, marketing, finance, or project management. Progression often includes team leadership, higher-level apprenticeships (Levels 4-7), or specialised professional roles.Employer Description:We are a busy, but friendly school, with lots going on. Our aim is to work in partnership with parents, to build on the experiences and skills you have already developed with your child at home. Everyone at Castle Hill has high standards and expectations in all we do.Working Hours :Monday to Friday, 08:30 - 16:00.Skills: Communication skills,Organisation skills,Administrative skills....Read more...
Undertaking routine financial tasks, including processing of orders/invoices/petty cash as required, using the Trust’s computerised finance system
Dealing with information and returns in relation to students and staff, including via the SIMS system
Preparation of documents using a variety of computer software packages
Undertaking telephone and reception duties as required, forwarding messages in a timely manner
Sorting incoming and outgoing mail, including emails
Contacting parents via a number of communication methods including the SchoolsApp
Providing information to the HOA/senior staff as required
Assisting with external examination procedures as required
Preparation of reports and returns for external agencies
Assisting in the maintenance of student records
Providing administrative support to senior staff, including monthly returns
Undertaking general administrative duties specific to role
Being aware of the emergency evacuation procedure and assisting with evacuation as necessary
Attending and participating in training and development courses as required
Displaying courteous and professional behaviour at all times
Being an effective role model for the standards of behaviour expected of students
Treating pupils consistently with respect and consideration
Working collaboratively with colleagues as part of a professional team
Working within Trust policies and procedures
Recognising equal opportunities issues as they arise in the academies and responding effectively, following Trust policies and procedures
Building and maintaining successful relationships with students, parents/carers and staff
Other duties as requested by the AOL/HOA commensurate with the grade
Training:Business Administrator Level 3.Training Outcome:Progression to further business support roles.Employer Description:Ascent Academies’ Trust is a truly collaborative family of specialist schools. We aspire to work as one to bring about positive opportunities to enable our young people to have brighter futures.Working Hours :Monday to Friday, 8.30am - 4.30pm
Please note this is term time only and annual wage will reflect this at £13,574 per annum.Skills: Communication skills,IT skills,Organisation skills,Time management skills,Cash handling,Deal with high-pressure....Read more...
This exciting opportunity is for someone hard working and ready to learn. More than a job, it’s a chance to build your future whilst working towards a Business Qualification.
We are an equal opportunity employer, and we encourage applications from all sections of the community.
Working across 2 sites - Unity Housing Association, 113-117 Chapeltown Road LS7 3HY and Unity Business Centre, 26 Roundhay Road LS7 1AB - As a Business Admin Apprentice, you will assist with a variety of administrative tasks, helping to keep our office organised and efficient. You’ll receive training and guidance to develop your skills and build a strong foundation for your career.
Your primary duties and responsibilities will include:
Use of Microsoft office packages, email, word, excel etc
Answer phone calls and handle communications promptly and professionally
Dealing with customers face to face
Diary management
Assist with managing office supplies and inventory
Attend meetings, take notes and distribute
Carry out basic filing and organisation of office documents
Data Entry
Deal with external agencies such as contractors, consultants and suppliers
Liaise with housing tenants
Arrange and attend tenancy health check visits on behalf of the team
Support the employment services team with administration and promotion of the service
Provide support to the outreach programme which may include assisting advisers in the delivery of training sessions and attending community events to support the service
Assist with monitoring team performance outcomes
Research new initiatives
Help to collate team statistics
Ensuring that the policies of the company are observed, and that good practices are encouraged, particularly in the areas of Health & Safety, Equal Opportunities, and confidentiality
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company, to meet the overall business objectives.Training:As a Business Administrator Apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods, including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:
Upon successful completion, you will have a recognised Business Qualification to support your personal development
Employer Description:Unity Housing Association is an organisation committed to building strong sustainable neighbourhoods through the provision of high quality housing and social and employment opportunities.We are a modern, successful and visionary organisation that understands and represents the needs of all tenants of all ethnic backgrounds. Unity was formed in 1987 with the aim of building a strong, BME, community housing association to meet the housing needs of black and minority ethnic communities throughout Leeds. Three decades have since passed and Unity continues to be the lead BME housing association in Leeds delivering a range of housing and regeneration services as well as playing an important strategic role in the city. The social purpose of Unity Housing Association’s Employment Services is centred on improving life chances for individuals—especially those facing disadvantage—by helping them access sustainable employment, skills, and financial independence.Working Hours :Monday - Friday - office hours, to be discussed at interview.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Good attendance record,Self Motivated,Good knowledge of Microsoft,Adaptable,Clean and tidy appearance....Read more...
Managing phone calls/visitors coming into the building in a polite and professional manner
Dealing with the daily post
Completing valuations of client portfolios
Setting up and maintaining client files and ensuring all paperwork is filed / scanned correctly
Adding new clients onto back-office system and creating tasks, as required
Day to day processing of application forms and administration forms for Wealth Management
Following up all faxes and forms sent, to confirm safe receipt and anticipated turnaround time
Ensuring the cheque register is kept up to date and is accurate
Maintaining records of all client and administrative contact; retaining on file and inputting on back-office system
Other general office duties
This is by no means an exhaustive list and maybe subject to change to suit the needs of the business.
Personal Specification:
Have (or be predicted to achieve) at least 5 GSCE’s grade 4 to 9 including English and math’s
Great communication skills (verbal and written)
Strong attention to detail
Be self-motivated and able to work as part of a close team
This role will be supported by Starting Offs Level 3 Business Administrator qualification and 20% off-the-job training.
After the apprenticeship there is also potential to move on to industry qualifications. They champion internal promotion and actively encourage Their team to achieve their career aspirations.Training:
Level 3 Business Administration
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:
Possible full time permanent position upon completion of the apprenticeship
Employer Description:A Chartered Financial Planning Firm with a Discretionary Asset Management and Tax planning arm. They are offering an exciting and varied role working within the Wealth Management department to support and assist the team across a broad range of administration duties, they are now looking for 2 apprentices to join their friendly team in Northampton.Working Hours :Monday to Friday, 09:00 - 17:30 with 1 hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
General clerical support including: word processing, filing, photocopying
Responding to enquiries from students, colleagues and third parties, which may be face-to-face, by telephone or by email interactions
Customer service skills
Supporting the student experience
Data input and processing in large corporate IT systems
Use of spreadsheets
Basic financial processes
Dealing with confidential information
Assisting with events such as graduation and open days
Placing purchase orders
Administrative support for meetings e.g. organising the meeting, attending the meeting and taking notes
Understanding of and adherence to the University’s Policies and Procedures, including health and safety regulations, data protection, equality and diversity
Training:In addition to your level 3 apprenticeship qualification, we offer a unique apprenticeship programme filled to the brim with a wide range of training and skills development.
The initial training is deliberately broad to teach a wide range of competencies allowing you time to learn and discover the variety of careers within an everchanging higher educational environment.
You will spend four days a week learning workplace skills to fulfil your duties as an Apprentice Administrator, with one day studying with a local college to gain the academic elements of your programme. Training Outcome:Most apprentices are successful in securing a role with the university or choose to continue their academic studies. Opportunities to progress onto a higher apprenticeship or degree apprenticeship exist for high-performing candidates upon completion of their first apprenticeship with us. Whilst we cannot guarantee a permanent position at the University of Manchester, we endeavour to match apprentices with appropriate vacancies and support them through the entire application process. Employer Description:One of the world’s leading universities built on research and teaching practices, coupled with one of the most respected apprenticeship programmes in the UK. Our programme builds its success’s year-on-year and continues to develop, matching the needs of the university and our community. We are proud of our strong reputation, supporting each of our apprentices with individualised training, specialised projects, and targeted development to build a future career at the cutting edge of technology.Working Hours :Monday to Friday 9am to 5pm (variable times to suit workplace requirements) 1 hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
Managing phone calls/visitors coming into the building in a polite and professional manner.
Dealing with the daily post.
Maintaining internal files and ensuring all paperwork is filed / scanned correctly.
Updating internal logs to ensure filing remains up to date at all times.
Maintaining the back-office system and creating tasks, as required.
Pulling daily reports for the Asset Management Department
Day-to-day processing of application forms and administration forms for Asset Management.
Following up on all requests and forms sent to providers, to confirm safe receipt and anticipated turnaround time.
Maintaining records of all client and administrative contacts; retaining on file and inputting into the back-office system.
Other general office duties.
This is by no means an exhaustive list and may be subject to change to suit the needs of the business.
Personal Specification
Have (or be predicted to achieve) at least 5 GCSEs grade 4 to 9, including English and maths.
Great communication skills (verbal and written).
Strong attention to detail.
Be self-motivated and able to work as part of a close team.
This role will be supported by the Starting Offs Level 3 Business Administrator qualification and 20% off-the-job training.
After the apprenticeship, there is also potential to move on to industry qualifications. They champion internal promotion and actively encourage their team to achieve their career aspirations.Training:
Level 3 Business Administration.
Remote training delivery.
Onefile.
VLE.
6 hours of dedicated training time every week.
Training Outcome:Possible full-time permanent position upon completion of the apprenticeship.Employer Description:A Chartered Financial Planning Firm with a Discretionary Asset Management and Tax planning arm. They are offering an exciting and varied role working within the Wealth Management department to support and assist the team across a broad range of administration duties, they are now looking for an apprentice to join their friendly team in Northampton. Working Hours :Monday to Friday 9:00 – 17:30 with 1 hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
Support quality checks on underwriting data entered by onshore and offshore teams to ensure accuracy and completeness, developing strong attention to detail and an organised approach to work
Assist with basic audits and reviews of risk data, escalating any issues to senior team members when required, building confidence in handling data responsibly
Help investigate data queries by reviewing policy documentation and system records, recording outcomes clearly and developing written communication skills
Log queries raised with underwriting teams and support follow-ups to ensure timely resolution, learning how to manage tasks and prioritise effectively with guidance
Learn how to analyse weekly and monthly processing statistics and assist with reporting activities, developing basic Excel and data handling skills
Build positive working relationships with underwriters, colleagues, and outsourced partners through professional communication, developing confidence in verbal communication
Support the maintenance and updating of procedures for both onshore and offshore teams, gaining an understanding of processes within a regulated environment
Provide administrative and technical support to the wider Underwriting Operations team as required, demonstrating reliability and a positive attitude
Assist with monitoring data quality rules and completing follow-up actions under guidance, learning how data quality supports business operations
Take part in ‘change’ initiatives and continuous improvement activities to help improve processes and data quality, developing problem-solving skills
Act as a supportive team member, helping cover tasks when colleagues are absent where appropriate, showing flexibility and willingness to learn
Training:Financial Services Administrator Level 3.Training Outcome:There will be opportunities across the business to progress after the apprenticeship.Employer Description:Canopius is a global speciality (re)insurer with underwriting operations in Australia, Bermuda, Singapore, the UK and US. They are privately owned and one of the leading insurers in the Lloyd’s of London insurance market.
At Canopius they foster a distinctive, positive culture which enables them to bring their whole selves to work to flourish as people, and build a business which delivers profitable, sustainable results. Canopius operates a flexible, hybrid working model and is committed to providing an environment that challenges employees to be their best and where everyone's unique contributions are recognised, valued and respected.Working Hours :Monday - Friday, hybrid working, working hours TBCSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
The Role:
As an Operations Assistant, you will support the day-to-day operations of the business. You’ll work closely with colleagues across the business, assisting with administration, compliance, HR support, systems management, marketing and general office coordination, while developing strong organisational and professional skills.
Key Responsibilities:
Supporting the efficient day-to-day running of business operations and internal processes
Acting as a first point of contact for routine internal operational queries, escalating where appropriate
Assisting with the maintenance of administrative systems, calendars, tools, and licences (including Microsoft 365 and SharePoint)
Providing administrative support to HR processes such as onboarding, offboarding, and record keeping
Assisting with the preparation and organisation of legal and compliance documentation
Supporting internal governance processes and reporting
Helping to coordinate meetings, diaries, and internal events
Supporting office facilities, supplies, and general workplace organisation
Supporting the marketing team with administrative and organisational tasks
Providing flexible support across operational improvement activities and day-to-day administration
Helping identify opportunities to improve administrative efficiency and organisation
About You:
We’re looking for someone organised, proactive, and keen to learn, with a positive and helpful approach to work.
You’ll Bring:
An interest in business administration or operations
Good organisational skills and attention to detail
A willingness to learn and take feedback
Clear written and verbal communication skills
Ability to manage tasks and prioritise effectively
Discretion when handling confidential information
Basic confidence using Microsoft Office and everyday technology
Development Opportunities:
Exposure to how a professional services business operates across operations, compliance, HR, marketing and governance
Practical experience using business systems such as Microsoft 365, SharePoint and internal management tools
Experience supporting compliance and operational processes in a regulated environment
Training:Business Administrator Level 3.
Online Masterclasses and 1/1 learning with your Lecturer and Assessor. You will have a dedicated Work Based Learning Manager to review your ongoing performance.Training Outcome:A full-time job on successful completion of the apprenticeship.
Long term progression to a higher level of education for the right candidate.Employer Description:Tessiant is a dynamic, people-first management consultancy working with some of the world’s leading retail and consumer businesses. We help our clients transform and succeed through strategy, advice, and execution. In just five years, we’ve grown rapidly, earning runner-up at the MCA New Consulting Awards and being named in the Financial Times 1000 Europe’s Fastest Growing Companies 2025.Working Hours :Monday - Friday
9:00am - 5:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Team working,Initiative....Read more...
